No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Maple Healthcare Center

2625 Maple Ave., Los Angeles, CA 90011 · For profit - Limited Liability company · 59 certified beds · (213) 747-6371 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations$164,264 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (76) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $164,264 in federal fines (most recent 2024-07-11)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3016 S Hill St · (213) 493-4199 · Call to confirm hours
Pharmacy
3335 S Figueroa St · (213) 742-6765 · Call to confirm hours
Grocery
206 W Adams Blvd · (213) 536-5569 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.6%10.2%15.4%worse
Long-stay residents who lose too much weight4.4%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms42.4%7.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.0%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened8.5%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication21.3%13.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers0.8%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control9.3%10.2%21.2%typical for the state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table75.9%12.0%17.1%check this — see note marked dagger below the table
Short-stay residents given the seasonal flu vaccine78.7%93.2%79.4%typical
Short-stay residents rehospitalized after admission24.3%23.0%22.6%typical
Short-stay residents with an outpatient ER visit5.0%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.782.251.67worse
Long-stay outpatient ER visits per 1,000 resident days0.431.571.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

22.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 61 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

22.1%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
71.4%U.S. median 56.6%
Met the expected recovery
0.01U.S. median 0.31
Therapy hours / resident / day
0.01hours / resident / day
Physical therapy

Met the expected recovery: 71.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 42 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.01 therapist hours per resident per day in 2026Q1 — more than 0% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF22.1%CMS range 13.4–37.751.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 6.9–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge71.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge73.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.4%CMS range 4.3–15.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.321.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
1.05
LPN hours/ resident / day
2.59
Aide hours/ resident / day
4.10
Total nurse hours/ resident / day
0.17
RN hoursweekends
51.9%
Total nursing turnover
57.1%
RN turnover

How full it usually is: this home is certified for 59 beds and averages 57.1 residents a day — about 97% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.10 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.59 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.67 hrs/resident/day on weekends vs 4.27 on weekdays — 14% thinner on weekends. RN hours go from 0.56 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-07-18)
31
at the previous standard inspection (2024-07-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

76 citations, most serious first. The 17 most serious are shown; the remaining 59 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-03-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of three sampled residents (Resident 5), who had no capacity to understand, had history of elopement (when the resident leaves the premises or a safe area without the facility's knowledge or supervision), and was at risk for wandering and elopement, received the care and supervision needed to prevent elopement by failing to: -Develop a person-centered, comprehensive care plan to include frequency of monitoring Resident 5's location through visual checks, per the At Risk of Elopement care plan. -Review Resident 5's elopement assessment form for accuracy, per the previous IJ removal plan approved on 2/29/2024. -Revise / Update Resident 5's At Risk for Elopement care plan to include monitoring every 15 minutes, per the previous IJ removal plan approved on 2/29/2024. -Ensure adequate staffing for the 11 PM - 7 AM shift on 3/16/2024. As a result of these deficient practices, on 3/16/2024 around 5:15 AM, Resident 5 was found to have eloped from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-02-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a safe environment and supervision for one sampled (Resident 4), who was at risk for elopement (leaving the facility without notice or permission, presenting an imminent threat to resident's health and safety), at risk for wandering (a person with loss of memory, thinking, or reasoning roams around and becomes lost or confused about their location), and had diagnoses of schizophrenia (a mental illness that cause disturbed or unusual interest in life, and strong or inappropriate emotions; usually involves delusions [false beliefs], hallucinations [seeing or hearing things that don't exist]), and psychosis (a person loses contact with reality), to address Resident 1's history of elopement. The facility failed to: 1) Include Resident 4's two successful elopements from previous facility as part of their Interdisciplinary Team (IDT - a group of different healthcare professionals working together towards a common goal for a resident) review on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) who had a diagnosis of dementia (a progressive state of decline in mental abilities) was free from physical abuse (any intentional act causing injury or trauma to another person through bodily contact) and verbal abuse (abuse that involves the use of oral or written language directed to a victim, can include the act of harassing, labeling, insulting, scolding, rebuking, or excessive yelling towards an individual) by failing to: Ensure the facility's Security Guard (Sec 1) did not curse (using words in a negative or aggressive way to express anger, disrespect, or to cause distress) at Resident 1 and did not hit Resident 1 on the back of the head with an open hand on 6/19/2025 at approximately 9:40 PM. On 6/19/2025 at approximately 9:40 PM, Certified Nursing Assistant 1 (CNA1) witnessed Sec1 arguing with Resident 1 and saw Sec 1 hit Resident 1 on the back of Resident 1's head with an open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from abuse (deliberate, aggressive, or violent behavior with the intention to cause harm) for two of three sampled residents (Resident 5 and Resident 35). The facility failed to: -Ensure Resident 5 was free from physical abuse and was not struck in the face by Resident 206 with an open hand on 6/23/2024. -Prevent Resident 206 from splashing coffee onto Resident 35 on 6/3/2024, when Resident 206 had an aggressive behavior, was angry and upset. and splashed coffee onto another resident (Resident 35). These deficient practices resulted in Resident 5 and Resident 35 being subjected to abuse and psychosocial (mental health) harm by Resident 206, while under the care of the facility. Resident 5 asked the police to take Resident 206 away. Findings: A review of Resident 206's admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses including schizophrenia (a serious mental disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow the physician order for one of two sample residents, Resident 1. The facility failed to carry out the physician order and transcribe the itraconazole (medication used to treat histoplasmosis (infection of the lungs caused by fungus [disease caused by mold] 200 milligrams (mg., unit of measurement) two times a day orally. On 3/19/24, the facility received an order from Resident 1 ' s general acute hospital (GACH 1) infectious disease physician (ID, medical doctor that specialized in in infectious diseases) to administer Resident 1 itraconazole 200 milligrams (mg., unit of measurement) orally three times a day for three days and followed by itraconazole 200 mg. orally two times a day. The facility administered the itraconazole 200 mg. orally three times a day for three days from 3/19/24 at 5 p.m. to 3/22/24 at 1 p.m. but failed to continue giving the itraconazole 200 mg. orally two times a day as ordered by the ID physician. Resident 1 did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right and ensure residents were free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of three sampled residents (Resident 1). On 1/28/2024, Resident 2 hit Resident 1's face with an open hand. Resident 2, who was known to be aggressive, combative, would refuse her medications, with diagnoses including schizophrenia (a serious mental disorder in which people interpret reality abnormally, may result in delusions and behavior that impairs daily functioning) and refused her medications, did not receive monitoring, per the resident care plan. This deficient practice resulted in Resident 1 being subjected to physical abuse by Resident 2 on 1/28/2024 while under the care of the facility. Based on the reasonable person concept (hypothetical [suggested], average person's reaction to the actual circumstances) due to Resident 1's moderately impaired cognition (ability of think and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2021-11-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure one of two sampled residents (Resident 53) maintained parameters of acceptable nutrition and hydration and had adequate food and fluid intake. The facility failed to: -Assist Resident 53 with set up of meal trays, opening carton/containers, season food, and cut up food as indicated in Resident 53's plan of care. -Encourage Resident 53 to consume all food/fluids served and offer substitute food when the resident refused food or consumes less than 75 percent (%) of his meal as indicated in Resident 53's plan of care. -Notify the physician that Resident 53 was refusing food and consumed less than 75 % of meals. -Implement facility's policies and procedures to prevent significant weight loss for Resident 53. These deficient practices resulted in Resident 53 significant weight loss of (7.6 %) in three months. Findings: A review of Resident 53's admission Record indicated the resident was admitted to the facility on [DATE], and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was protected from misappropriation of personal property by failing to safeguard Resident 1's debit card after identifying Resident 1 lacked the capacity to safely manage finances.This deficient practice resulted in Resident 1's debit card going missing while residing in the facility, unauthorized financial transactions, and psychosocial harm, as evidenced by Resident 1 reporting feeling upset, wanting to cry, and no longer feeling safe in the facility.During a review of Resident 1's admission Record, dated 4/7/2026, indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including psychosis (a severe mental condition in which thought and emotions are so affected that contact is lost with external reality), depression (a mood disorder that may cause persistent sadness or loss of interest in activities), and anxiety (persistent feeling of dread or panic that can interfere with daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its' policy and procedures (P&P) titled Abuse Investigation and Reporting dated 11/25/2025 by failing to report the misappropriation of property (Debit Card) for one of three sampled residents' (Resident 1).This deficient practice resulted in multiple unauthorized transactions on 6/1/2026 on Resident 1's debit cards. During a review of Resident 1's admission Record, dated 4/7/2026, indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including psychosis (a severe mental condition in which thought and emotions are so affected that contact is lost with external reality), depression (a mood disorder that may cause persistent sadness or loss of interest in activities), and anxiety (persistent feeling of dread or panic that can interfere with daily life) .During a review of Resident 1's Minimum Data Set (MDS- resident assessment tool), dated 5/5/2026, indicated Resident 1 had severe impaired cognition (ability to think,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-03-24 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its bed-hold policy for a resident who was transferred to general acute care hospital (GACH) by not reserving the resident's bed during hospitalization in accordance with the facility's policy and procedures (P&P) titled, Bed-Holds and Returns, reviewed 1/25/20 and regulatory requirements for one of three sampled residents, Resident 1. This deficient practice had the potential to result in the residents' delay returning to the facility and disruption in continuity of care. Findings: During a review of Resident 1's admission Records, Resident 1 was admitted to the facility on [DATE] with a diagnoses including hemiplegia (paralysis of one side of the body), major depressive disorder (characterized by a persistent feeling of sadness or a lack of interest in outside stimuli), seizures (sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness), malignant neoplasm of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report to the State Survey Agency (SSA) within two hours of a resident-to-resident altercation for two of four sampled residents (Resident 1 and Resident 2). On 2/6/26 at 10:47 a.m., Resident 1 and Resident 2 had a verbal and physical altercation. The facility reported the incident to the SSA on 2/6/26 at 4:05 p.m.This deficient practice had the potential to under report alleged cases of resident abuse to the SSA and may delay the investigation to ensure Resident 1 and Resident 2 were safe.1.During a review of the admission Record indicated the facility admitted Resident 1 on 5/25/23 and re-admitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), anxiety disorder and schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior)During a review of the Minimum Data Set (MDS, resident screening tool) dated 11/16/25 indicated Resident 1 had severely impaired cognitive skills.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-18 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that the resident had the capacity (a person's ability to make their own decisions about their healthcare) to understand and make decisions to be able to sign an advanced directive (AD -legal document that outlines your wishes for medical care if you become unable to communicate them yourself) acknowledgement form for one of one sampled resident (Resident 40).This deficient practice violated Resident 40's and Resident 40's representative the right to be fully informed of the option to formulate an AD and had the potential to cause conflict with health care wishes for Residents 40. During a review of Residents 40's admission Record indicated the facility admitted Resident 40 on 8/6/2024 and readmitted the resident on 11/1/2024 with diagnoses including dementia (a progressive state of decline in mental abilities), altered mental status (AMS - a change in a person's level of awareness, thinking, or behavior.), and schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior). During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, for one of one sampled resident (Resident 4), the facility failed to ensure that Resident 40 and or the resident's representative were:1. Notified timely in writing the reason for the transfer/discharge to the hospital and send a copy of the notice to the ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities).2. Notified of the facility policy for bed hold (the facility agrees to keep a resident's bed available for them, even if they temporarily leave for a hospital stay or other leave of absence), including reserve bed payment in writing.This deficient practice resulted in Resident 4 and or the resident's representative not provided with options and rights regarding transfer and discharge by the facility.During a review of Resident 4's admission Record indicated the facility admitted Resident 4 on 6/13/2023, and readmitted Resident 4 on 4/1/2025 with diagnoses including schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), paranoid schizophrenia (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-18 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow through with the Preadmission Screening and Resident Review (PASARR- a federally required screening to help identify individuals with possible serious mental illnesses requiring a specialized follow up evaluation) recommendation to obtain a PASRR level II (assessment that determines if resident's mental condition could be met in the nursing facility or if the individual requires specialized services) evaluation for one of one sampled residents (Resident 18). This deficient practice had the potential to result in inappropriate placement and unidentified specialized services for Resident 18. During a review of Resident 18's admission record, the admission record indicated the facility admitted the resident on 2/7/2024 with diagnoses that included schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), dementia (a progressive state of decline in mental abilities) and anxiety disorder (a mental health condition with feeling of worry, anxiety, or fear interfering with one`s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a comprehensive resident specific care plan in accordance with the facility's policy and procedures (P&P) titled Care Plans, Comprehensive Person-Centered revised 1/16/2025 for one of one sampled resident (Resident 1). This deficient practice had the potential to negatively affect the delivery of necessary care and services for Resident 1.During a review of Resident 1's admission Record indicated the facility admitted Resident 1 on 6/5/2025 with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), hepatic encephalopathy (a brain disorder that happens when a damaged liver can't properly filter toxins from the blood, leading to a buildup of these toxins in the brain), and diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 6/10/2025, indicated Resident 1 had cognitive impairment (when a person has trouble remembering,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its policy regarding laundry hot water temperature monitoring on a daily basis. This deficient practice had the potential to result in the spread infection throughout the facility.During a concurrent interview and record review, on 7/17/2025, at 3:39 P.M., with the Laundry Aid (LA) 1, the facility's temperature log for 7/2025 for the washer, dryer, and sink was reviewed. LA 1 stated that the temperature log is used to document the washer temperature and the dryer temperature. LA 1 stated, the Dryer temperature is checked every two hours, and the washer is checked every time when we do a new cycle. LA 1 stated temperature checking and logging is done to make sure that the temperature is normal or the right temperature is used to wash and dry residents' clothes. LA 1 stated the right temperature for the washer is 170 degrees Fahrenheit (unit of measure for temperature) and the dryer is between 160 Fahrenheit and 180 Fahrenheit. LA 1 stated for the month of 7/2025, the temperature log was incorrectly completed from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to obtain informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding risks, benefits and alternatives offered) for one of three sampled residents (Resident 1). For Resident 1, the facility failed to obtain informed consent from Resident 1 and Resident 1 ' s responsible party (RP) before administering the Haldol (medication used to treat certain mental/mood disorders) on 1/26/25. This deficient practice resulted in Resident 1 and Resident 1 ' s RP not given their right to know the risks and benefits of taking the Haldol and alternative treatment available. Findings: During a review of the admission Record indicated the facility admitted Resident 1 on 1/3/25 with diagnoses including schizoaffective disorder (chronic mental illness that causes a person to experience dramatic changes in their thoughts, moods, and behaviors) and hypothyroidism (when the thyroid gland [small, butterfly-shaped gland in front of neck] creates less than the normal amount of thyroid hormone). During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 59 citations
  • Potential for harm · D2025-01-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the medication administration was in accordance with the professional standard of practice for one of three sampled residents (Resident 1). For Resident 1, the facility failed to record the administration site when Resident 1 was given the Lantus (drug used to control the amount of sugar in the blood) 20 units subcutaneously (SQ, under the skin) during the month of 12/24. This deficient practice had the potential for Resident 1 to have the Lantus given SQ in the same injection site that could lead to skin damage. Findings: During a review of the admission Record indicated the facility originally admitted Resident 1 on 7/21/23 and re-admitted on [DATE] with diagnoses including diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), long term use of insulin (hormone that removes excess sugar from the blood, can be produced by the body or given artificially by medication) and lack of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-28 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to reconcile (a process of reviewing complete medication regimen during admission, transfer or discharge) a physician order upon re-admission to the facility for one for three sampled residents (Resident 1). For Resident 1, the facility failed to continue the physician's order for Lantus (drug used to control the amount of sugar in the blood) 20 units subcutaneously (SQ, under the skin) once a day at bedtime when Resident 1 was re-admitted to the facility on [DATE]. This deficient practice resulted in Resident 1 not given the Lantus 20 units SQ for six days and had the potential for Resident 1 to suffer from hyperglycemia (high blood sugar). Findings: During a review of the admission Record indicated the facility originally admitted Resident 1 on 7/21/23 and re-admitted on [DATE] with diagnoses including diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), long term use of insulin (hormone that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to implement measures to prevent loss of personal belongings for one of three sampled residents (Resident 1). For Resident 1, the facility failed to: 1.Ensure Resident 1's belongings list was reviewed and itemized to ensure all the personal belongings were given to Resident 1 when Resident 1 was discharged from the facility on 12/6/24. 2.Ensure the replacement hearing aids received by Resident 1 on 1/7/25 was an appropriate and correct fit for Resident 1. These deficient practices resulted in Resident 1 not given his right to keep his belongings secure while at the facility and to receive all the belongings when Resident 1 was discharged from the facility on 12/6/24. Findings: During a review of admission Record of Resident 1, the admission Record indicated the facility admitted Resident 1 on 2/9/24 with diagnoses including dementia (progressive state of decline in mental abilities), difficulty walking and abnormalities of gait and mobility. During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to develop and implement care plan for one of three sampled residents (Resident 1). For Resident 1 who had severe hearing loss on the left and right ears, the facility failed to: 1. Ensure Resident 1's care plan included appropriate interventions for Resident 1 who had severe hearing loss and needed hearing aids to hear clearly. 2. Address and provide appropriate interventions when Resident 1 constantly misplaced his hearing aids. Resident 1 lost his hearing aids on 5/7/24 and lost the replacement hearing aids on 9/26/24. These deficient practices had the potential for Resident 1 to have sensory deprivation and affect Resident 1's mental, physical, and psychosocial well-being. Findings: During a review of the admission Record of Resident 1, the admission Record indicated the facility admitted Resident 1 on 2/9/24 with diagnoses including dementia (progressive state of decline in mental abilities), difficulty walking and abnormalities of gait and mobility. During a review of Resident 1's Care Plan initiated on 3/18/24, the Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one sampled resident (Resident 1), who had severe cognitive impairment, had legally documented representation for decision making on behalf of the resident. This deficient practice caused Resident 1's rights to be violated as a resident living in the facility. Findings: A review of Resident 1's admission record (facesheet) indicated the resident was admitted to the facility on [DATE], with diagnoses including epilepsy (a disorder in which nerve cell activity in the brain is disturbed), schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly), unspecified psychosis (a mental disorder characterized by a disconnection from reality), and anxiety disorder (intense, excessive, and persistent worry and fear about everyday situations). The admission record indicated Resident 1 was self responsible. A review of Resident 1's History and Physical dated 6/4/24 indicated, General consent for medical care and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-09 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one sampled resident (Resident 1), who had severe cognitive impairment, or the resident representative was informed and participated in the resident's care and treatment. This deficient practice caused Resident 1's rights to be violated as a resident living in the facility. Findings: A review of Resident 1's admission record (facesheet) indicated the resident was admitted to the facility on [DATE], with diagnoses including epilepsy (a disorder in which nerve cell activity in the brain is disturbed), schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly), unspecified psychosis (a mental disorder characterized by a disconnection from reality), and anxiety disorder (intense, excessive, and persistent worry and fear about everyday situations). The admission record indicated Resident 1 was self responsible. A review of Resident 1's History and Physical dated 6/4/24 indicated, General consent for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Staff 1 (the housekeeper) had proper documentation of a background check in the employee file as part of abuse prevention. This failure had the potential to result in an employee working at the facility with potential violations of abuse. Findings: A review of Resident 3's admission record indicated the resident was admitted to the facility on [DATE] with diagnoses including fracture of the left tibia (the inner and typically larger of the two bones between the knee and the ankle), lack of coordination, essential hypertension (high blood pressure). A review of Resident 3's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 3/27/24 indicated the resident had no acute change in mental status, had symptoms of feeling down with little interest or pleasure in doing things. A review of Resident 3's care plan for Alteration in Psychosocial Wellbeing related to alleged physical altercation with staff (Staff 1, housekeeper)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 2), who was a known wanderer, received services to prevent accidents. Resident 2 was not supervised or monitored per the physician's order and the person centered care plan. This deficient practice caused an increased risk for accidents and injuries. Findings: A review of Resident 2 ' s admission Record (Face Sheet) indicated the facility admitted the resident on 6/3/2024, with diagnoses including dementia (loss of cognitive functioning- thinking, remembering, and reasoning- to such an extent that the loss interferes with a person ' s daily life and activities), schizophrenia (a serious mental disorder in which people interpret reality abnormally), and anxiety disorder (a condition in which a person has excessive feelings of fear, and uneasiness). A review of the admission / re-admission Data Tool Form dated 6/3/2024, indicated Resident 2 was transferred from another facility due to the need for close monitoring because of his confusion, and per his family request. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a clean, free of odor, safe and home like environment by failing to ensure that: 1. One of seven sampled residents (Resident 2) had a home like environment free of offensive odors. 2. The kitchen staff had a safe and sanitary environment to work in. This deficient practice resulted in Resident 2 having feelings of disgust and feeling unheard as well as lead to a disruption in disruption of their duties. Findings: 1. A review of the admission Record (FS) for Resident 2 indicated that Resident 2 was admitted on [DATE] with diagnoses including major depressive disorder (a mental health condition that causes a persistently low or depressed mood and a loss of interest in activities that once brought joy), anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety or fear that are strong enough to interfere with one's daily activities), and essential (primary) hypertension (hypertension occurs when you have abnormally high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse to the State Survey Agency, local law enforcement, and Ombudsman within two hours for one of five sampled residents (Resident 1). The deficient practice resulted in a delay of an on-site inspection by the State Survey Agency to ensure investigating Resident 1's allegation of abuse. Findings: A review of Resident 1's Face sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including lack of coordination, schizoaffective disorder - unspecified, and major depressive disorder without psychotic features. During an interview on 8/28/2024 at 11:30 AM, Resident 1 stated over a week ago, she was trying to return a coffee cup to the kitchen and got hit on her back by one of the residents (Resident 2). Resident 1 stated, early morning around 6 AM (unable to recall specific day) Resident 2 came behind her cursing at her, asking why she was getting a coffee, then Resident 2 hit Resident 1 on the back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician responded to the consultant pharmacist's recommendation from 4/17/24 and 5/8/24, to justify the use of risperidone (a medication used to treat mental illness) in one of five sampled residents (Resident 8.) -Ensure the physician responded to the consultant pharmacist's recommendation from 3/18/24 to obtain an ammonia level (a lab value used to ensure certain medications are used safely) related to the use of divalproex sodium (anticonvulsant, a medication used to treat seizures) in one of five sampled residents (Resident 8.) -Ensure the physician responded to the consultant pharmacist's recommendation from 3/18/24, 4/17/24, and 5/8/24, to justify the use of quetiapine (Seroquel, a medication used to treat mental illness) in one of five sampled residents (Resident 35.) The deficient practice of failing to ensure the physician evaluated and responded to medication irregularities (potential issues with a resident's medication regimen)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Four medication errors out of 26 total opportunities contributed to an overall medication error rate of 15.38 % affecting three of five residents observed for medication administration (Residents 19, 35, and 45.) The medication errors noted were as follows: -Administration of clonazepam (Klonopin, a controlled substance medication, sedative, used to treat mental illness) to Resident 45 without a Physician's Order. -Allowed Resident 19 to self-administer fluticasone nasal spray (Flovent, a medication used to treat allergies) without prior approval. -Administration of Vitamin C (a supplement) to Resident 35 without a Physician's Order -Omitted one dose of Calcium/Vitamin D (a supplement) to Resident 35 The deficient practice of failing to administer medications in accordance with the physician's orders, including any required time frame, increased the risk that Residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-11 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: -Discard and replace two expired insulin (a medication used to treat high blood sugar) pens affecting Residents 38 and 43 in one of two inspected medication carts (Medication Cart 2.) -Label one open bottle of latanoprost (a medication used to treat eye problems) with an open date affecting Resident 33 in one of two inspected medication carts (Medication Cart 1.) -Ensure an opened insulin (a medication is used to control high blood sugar) was not stored in the refrigerator per the manufacturer's requirements for Resident 26. The deficient practices of failing to label medications per the manufacturers' requirements and remove expired medications from the medication carts increased the risk that Residents 33, 38, and 43 could have received medication that had become ineffective or toxic due to improper storage possibly leading to health complications resulting in hospitalization or death. The deficient practice of ensuring an opened insulin was not stored in the refrigerator had the potential for Resident 26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills as followed: a. Staff failed to verbalize when to perform hand hygiene, when going from dirty to clean area. b. Staff failed to verbalize proper dishwashing for air drying. c. Staff failed to verbalize how to check dish machine temperatures. d. Staff failed to verbalize and follow the manufacturer's guidelines of chlorine test paper (a type of test strip) when checking the chlorine (a chemical used to disinfect dishes) sanitizer concentration. e. Staff failed to demonstrate how to properly check Quaternary ammonium (QUAT, a chemical used to sanitize kitchen surfaces) sanitizer concentration based on manufacturer's instruction. These failures had a potential to result in cross-contamination (a transfer of bacteria from one object to another), unsanitized dishware and bacterial growth to food that could lead to food borne illness (an illness caused by contaminated food and beverages) in 44 of 45 medically compromised residents who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the facility menu when residents on a regular diet consistency (diets with no restriction) had no gravy on their trays. This deficient practice had the potential to cause a decrease in food intake resulting to unintentional (not done on purpose) weight loss to 39 of 45 residents. Findings: A review of the facility's menu spreadsheet (a list containing types and amount of foods of what each diet type would receive) titled Daily Spreadsheet dated 7/8/2024, Monday, indicated residents on the following diets would receive gravy: -Regular diet one ounce ([1 oz] a unit of measurement) -No added salt diet ([NAS], no salt packets on the trays) 1 oz -Regular diet, large portion 2 oz -Regular diet, small portion 1 oz -Consistent Carbohydrate (diet that contained same servings of carbohydrate per meal to control blood glucose level), NAS 1 oz. During an observation of the trayline (an area where resident's foods were assembled) on 7/8/2024 at 12:06 PM, regular consistency diet trays had no gravy. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved appetizing temperatures when cold foods were in the danger zone (a range of temperature 41 degrees Fahrenheit ([°F], a scale of temperature) to 135°F in which bacteria grow rapidly) during trayline service. This deficient practice placed 44 of 45 facility residents at risk of unplanned weight loss, a consequence of poor food intake, getting food from the kitchen. Findings: A review of the facility's menu spreadsheet (a list containing types and amount of foods of what each diet type would receive) titled Daily Spreadsheet dated 7/8/2024, Monday, indicated regular, no added salt ([NAS], no salt packets on the tray), and consistent carbohydrate (diet that contained same serving of carbohydrate per meal aim to control blood glucose levels),NAS diet included the following food items on the tray: -Pork carnitas one (1) each -Great northern beans ½ cup ([c], a unit of measurement) -Gravy 1 oz -Fresh beets with orange ½ c -Flour tortilla 1 each -Choice of beverage 1 c -Apple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen, including cross-contamination (transfer of harmful bacteria from one place to another), cleanliness of kitchen equipment, and hand hygiene. These failures had the potential to result in harmful bacteria growth and cross contamination which could lead to foodborne illness (transfer of bacteria from one object to another) in 44 of 45 medically compromised residents who received food and ice from the kitchen. Findings: A. a) During an initial kitchen tour observation on 7/8/2024 at 8:11 AM, the Dietary Supervisor (DS) was not wearing hairnet while working in the kitchen. The hairnet was not available in the front entrance instead hairnets were in the back entrance door. During an interview on 7/8/2024 at 8:15 AM, the DS stated the hair box on the front entrance broke last Friday and she was not able to have it fixed, as she was not here last Friday. The DS stated it was important to have hairnets available by the kitchen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents do not self-administer medications without prior approval by allowing one of five residents observed for medication administration (Resident 19) to self-administer fluticasone (a medication used to treat allergies) nasal spray without an interdisciplinary team (IDT - a multi-discipline group of healthcare professionals involved in periodically meeting and planning care for individual residents) evaluation or a physician's approval. The deficient practice of allowing Resident 19 to self-administer medication without an IDT evaluation for safety or physician's order increased the risk that he may have administered the wrong dose of fluticasone due to poor technique possibly resulting in medical complications. Findings: During an observation on 7/9/24 at 8:40 AM, Resident 19 was observed self-administering Fluticasone (Flonase) nasal spray prepared by the licensed vocational nurse (LVN 2). A review of Resident 19's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report a resident-to-resident altercation to the State Survey Agency (SSA) within the appropriate time frame for two of three sampled residents (Resident 35 and Resident 206). This deficient practice resulted in a delay of onsite inspections by the Department of Public Health (DPH) and placed the residents at risks of further abuse (inappropriate treatment of an individual). Findings: A review of Resident 206's admission Record indicated the facility admitted the resident on 5/8/2024, with diagnoses including schizophrenia (a serious mental disorder in which people interpret reality abnormally), bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration), Parkinson disease (a brain condition that causes problems with movement, mental health, sleep, pain and other health issues), and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS - a standardized assessment and carescreening tool) was transmitted timely to the Centers for Medicare and Medicaid Services (CMS) system for one sampled resident (Resident 29). This deficient practice had the potential to result in delayed services for the resident. Findings: A review of Resident 29's admission Record indicated the facility admitted the resident on 2/4/2023, with diagnoses including anxiety disorder (a condition in which a person has excessive worry and feelings of fear), and insomnia (a sleep disorder in which you have trouble falling and/or staying asleep). A review of Resident 29's MDS initiated on 3/7/2024, indicated the reason for this assessment was Resident 29's discharge, that the discharge was planned, and the assessment was completed on 7/9/2024. A review of the Physician's Order dated 3/7/2024, indicated Resident 29 was clear for discharge from the facility on 3/7/2024 at 3 PM. A review of Resident 29's Discharge Summary Report dated 3/7/2024, indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the minimum data set (MDS - a comprehensive resident assessment and care screening tool) assessment Section N (medications) on 3/28/24 by failing to indicate the resident's routine use of antipsychotic medication (medications used to treat mental illness) in one of five residents sampled for unnecessary medications (Resident 35.) The deficient practice of failing to accurately assess and indicate Resident 35's routine use of antipsychotic medication on the MDS comprehensive assessment Section N increased the risk that Resident 35 may not have received care planning and treatment according to his needs possibly leading to a decline in his overall health and well-being. Findings: A review of Resident 35's admission Record dated 7/9/24, indicated he was admitted to the facility on [DATE] and most recently readmitted on [DATE] with diagnoses including dementia (a group of conditions characterized by a decline in mental function…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a baseline care plan for one of two sampled residents (Resident 47) within 48 hours of resident's admission. This deficient practice had the potential for delayed administration of necessary care and services. Findings: A review of Resident 47's admission Record (Face Sheet) indicated the facility admitted the resident on 2/7/2024, with diagnoses including anxiety disorder (a condition with excessive worry and fear that interferes with daily activities), and dementia (loss of the ability to think, remember, and reason to levels that affect daily life and activities). A review of Resident 47's Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 5/13/2024, indicated the resident's cognitive skills (ability to think, remember and make decisions) for daily decision making was severely impaired (never/rarely made decisions). The MDS indicated Resident 47 was independent for eating, oral hygiene, toileting hygiene, upper and lower body dressing, showering/bathing, and personal hygiene. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop individualized comprehensive person-centered care plan to meet the resident's needs for two of five sampled residents (Resident 8 and Resident 26) as evidenced by: -Failing to create a comprehensive care plan to address problematic behaviors of auditory and visual hallucinations seeing and hearing voices of people that are not there related to the use of risperidone (a medication used to treat mental illness) for Resident 8. This deficient practice increased the risk that psychotropic medications (affect brain activities associated with mental processes and behavior) used to manage behaviors would not be periodically reevaluated as intended. This increased the risk that Resident 8 may have experienced adverse effects related to psychotropic medications possibly leading to impairment or decline in her mental or physical condition, functional status, or psychosocial status. -Failing to develop a care plan with goal and interventions for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update and revise the care plan for two of three sampled resident's (Resident 12 and Resident 27). For Resident 27 after the resident sustained a fall on 5/31/2024 and Resident 12's hospice care plan (specialized care that provides physical comfort and emotional, social, and spiritual support for people nearing the end of life) did not reflect current physician's orders and had no been updated for over 10 months. This failure resulted in Resident 27 sustaining another fall on 7/2/2024 and had the potential to result in Resident 12 receiving inadequate care and services. Findings: a. A review of the face sheet indicated Resident 27 was re-admitted to the facility on [DATE], with diagnoses that included anxiety, depression, and congestive heart failure (a condition when the heart does not pump enough blood in the body). A review of the Minimum Data Set (MDS, a standardized assessment and care-screening tool) dated 7/3/2024 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide oral care to one of three sampled residents (Resident 12). Resident 12 had dry, cracked lips and did not receive oral care per the physician's order for 28 occurrences. This deficient practice had the potential for Resident 12 to develop a mouth infection and cause difficulty breathing. Findings: A review of Resident 12's admission Record indicated the facility re-admitted the resident on 9/16/2023 with diagnoses that included dementia (loss of thinking, remembering, and reasoning), encounter for palliative care (specialized medical care for people living with a serious illness, such as cancer or heart failure), muscle wasting and atrophy (decrease in size and thinning of muscle tissue), and contracture of muscle (occurs when your muscles, tendons, joints, or other tissues tighten or shorten causing a deformity). A review of Resident 12's Minimum Data Set (MDS, a standardized assessment and care screening tool) dated 4/16/2024, indicated the resident had severely impaired cognitive skills for daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one sampled resident (Resident 48) skin protective arm sleeve was applied. This failure resulted in Resident 48's left arm to swell and turn red. Findings: A review of Resident 48's History and Physical dated 6/4/2024, indicated the resident had a past medical history of dementia (loss of memory, thinking and reasoning), with psychotic features (a mental disorder characterized by a disconnect from reality), seizure disorder (excessive surge of electrical activity in the brain), and anxiety disorder (mental health disorder characterized with feelings of worry or fear that interferes with one's daily activities). Resident 48 had diffused cherry angiomas (harmless, pinhead like bumps on skin) on skin. A review the Resident 48's Order Summary Report dated 6/6/2024 indicated may use a Geri-Sleeves (a device that protects the arm from skin abrasions, bruises, snags, and tears) as tolerated for skin management. A review of Resident 48's Minimum Data Set (MDS - a standardized assessment and care screening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the correct Low Air Loss Mattress (LALM, a mattress designed to distribute the patient's body weight over a broad surface area and help prevent skin breakdown) settings for one of three sampled residents (Resident 12). This deficient practice had the potential to lead to poor circulation (reduced blood flow to various body parts) and cause a pressure injury (localized skin and soft tissue injuries that form because of prolonged pressure and shear, usually exerted over bony prominence's) for Resident 12. Findings: A review of Resident 12's admission Record indicated the facility re-admitted the resident on 9/16/2023 with diagnoses that included dementia (loss of memory, thinking and reasoning), encounter for palliative care (specialized medical care for people living with a serious illness, such as cancer or heart failure), muscle wasting and atrophy (decrease in size and thinning of muscle tissue), and contracture of muscle (occurs when your muscles, tendons, joints, or other tissues tighten or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure adequate supervision to prevent accidents for one of three sampled residents (Resident 27). Resident 27 did not receive frequent visual checks to monitor location, per the At Risk for Falls care plan. This failure resulted in the resident sustaining a fall on 5/31/24 and 7/2/24. Findings: A review of the face sheet indicated Resident 27 was re-admitted to the facility on [DATE], with diagnoses that included anxiety, depression, and congestive heart failure (a condition when the heart does not pump enough blood in the body). A review of the Minimum Data Set (MDS, a standardized assessment and care-screening tool) indicated Resident 27 was cognitively intact and needed supervision when ambulating due to issues with generalized weakness and impaired gait and mobility (difficulty with moving). A review of the At Risk for Falls care plan dated on 5/11/2024, indicated the goal for Resident 27 was to minimize the resident's risk for fall and injuries…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 47) maintained acceptable parameters of nutritional status by failing to obtain accurate weight and perform a nutritional assessment. This deficient practice had the potential to result in increased weight loss for Resident 47. Findings: A review of Resident 47's admission Record (Face Sheet) indicated the facility admitted the resident on 2/7/2024, with diagnoses including anxiety disorder (a condition with excessive worry and fear that interferes with daily activities), insomnia (a sleep disorder in which you have trouble falling and/or staying asleep), and dementia (loss of the ability to think, remember, and reason to levels that affect daily life and activities). A review of Resident 47's Nutritional Assessment Form for admission dated 2/7/2024, indicated the resident's most recent weight was 209 Pounds (lbs.- a unit of weight) which was measured by a standing scale. The assessment form indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents receiving respiratory care was in accordance with the physician's order for one sampled resident (Resident 48). Resident 48's oxygen flow rate was not set to the physician ordered 2 liters. This failure had the potential to result in Resident 48 experiencing shortness of breath and lower oxygen saturation (the amount of oxygen carried by the red blood cells). Findings: A review of Resident 48's History and Physical dated 6/4/2024, indicated the resident had past medical history of chronic obstructive pulmonary disease (COPD - a lung disease that blocks airflow and make it difficult to breathe). A review the Resident 48's Order Summary Report, dated 6/3/2024, indicated, oxygen at 2 liters per minute via nasal cannula (thin, flexible tube that hooks around ears, with two prongs in the nose that delivers oxygen) continuously for diagnosis of COPD. A review of Resident 48's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 6/9/2024, indicated the resident required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff competency evaluations were completed for one of three sampled Certified Nursing Assistants (CNA) 1. This failure had the potential for a knowledge, training, and certification deficit which could lead to inadequate resident care. Findings: A review of CNA 1's employee file it indicated that CNA 1 was hired on 1/1/2023 and there was no competency evaluation completed. During a concurrent interview and record review on 7/11/2024 at 10:11 AM, the Director of Staff Development (DSD) stated the DSD was responsible for ensuring that newly hired employees completed their competency skills evaluation for their position. The DSD stated that completing a competency evaluation was important to determine if an employee was competent for the position. The DSD reviewed CNA 1's employee file and was unable to provide a competency skills evaluation for CNA 1. A review of the facility's revised policy and procedure dated April 11, 2024 and titled, Competency of Nursing Staff, indicated all nursing staff must meet the specific…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accurately account for two doses of controlled medications (a high potential for abuse) affecting Residents 2 and 3 in one of two inspected medication carts (Medication Cart 1). This deficient practice increased the risk of diversion (any use other than that intended by the prescriber) of controlled mediations and that Residents 2 and 3 could have received too much or too little medication due to lack of documentation, possibly resulting in serious health complications requiring hospitalization. Findings: During an observation and concurrent interview of Medication Cart 1, on 8/27/24 at 11:21 AM, with the Director of Staff Development (DSD), the following discrepancies were found between the Controlled Drug Record (a log signed by the nurse with the date and time each time a controlled substance is given to a resident) and the medication card (a bubble pack from the dispensing pharmacy labeled with the resident's information that contains the individual doses of the medication): -Resident 2's Controlled Drug…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide sufficient documentation to support a diagnosis of seizure disorder in one of five residents sampled for unnecessary medications (Resident 8.) -Monitor valproic acid levels (a laboratory test used to ensure medications used to treat seizures are present at a safe and effect level in the blood) related to the use of divalproex sodium (a medication used to treat seizures) in one of five residents sampled for unnecessary medications (Resident 8.) The deficient practices of failing to sufficiently document a diagnosis of seizure disorder and monitor valproic acid levels related to the use of divalproex increased the risk that Resident 8 could have experienced adverse effects (unwanted, uncomfortable, or dangerous effects that a drug may have) or seizures related to valproic acid levels being too high or too low leading to medical complications possibly resulting in hospitalization. Findings: A review of Resident 8's admission Record dated 7/9/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide sufficient documentation to support a diagnosis of schizophrenia (a mental illness characterized by seeing or hearing things that are not there) related to the use of risperidone (a medication used to treat mental illness) in one of five residents sampled for unnecessary medications (Resident 8.) The deficient practice of failing to ensure risperidone was only used to treat a medical condition as diagnosed and documented in the medical record increased the risk that Resident 8 could have experienced adverse effects (unwanted, uncomfortable, or dangerous effects that a drug may have) related to her medication therapy possibly leading to impairment or decline in her mental or physical condition or functional or psychosocial status. Findings: A review of Resident 8's admission Record indicated she was admitted to the facility on [DATE] and most recently readmitted on [DATE] with diagnoses including encephalopathy (a brain disorder that causes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly by not maintaining the trash area free from excess trash, plastic, empty plastic bottles, soiled gloves, and other dirt debris. This deficient practice had a potential to attract birds, flies, insects, pest and possibly spread infection to 44 of 45 facility residents. Findings: During an observation of the dumpster area outside of the facility on 7/8/2024 at 11:40 AM, plastic bottles, paper, soiled gloves, trash was on the ground. During a concurrent interview the Dietary Supervisor (DS) stated the trash fell from the trash bins during the truck garbage collection and that it was important to maintain the cleanliness of the garbage for infection and pest control as it would prevent flies and mice from going in the kitchen. The DS stated it was housekeeping responsibilities to maintain the cleanliness of the area. During an interview with the Housekeeping Supervisor (HKS) on 7/9/2024 at 10:46 PM, she stated she was responsible for cleaning the trash area and that they clean…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a complete and accurate medical record by failing to record administered doses of clonazepam (Klonopin, a medication used to treat mental illness) for one of five sampled residents (Resident 45) observed for medication administration in the Medication Administration Record (MAR - a record of all medications administered, and monitoring performed for a resident) between 7/4/24 and 7/9/24. The deficient practice of failing to record administered doses of Klonopin in the MAR increased the risk that Resident 45 could have experienced medical complications related to administering Klonopin too frequently, possibly resulting in hospitalization. Findings: A review of Resident 45's admission Record indicated she was admitted to the facility on [DATE] with diagnoses including anxiety disorder (a mental health disorder characterized by feeling or worry or fear that are strong enough to interfere with daily activities). A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a safe, comfortable environment for one sample resident (Resident 44). Resident 44's toilet seat was not secure which had the potential to place the resident at risk for injury. Findings: During an observation on 7/8/2024 at 8:29 AM, Resident 44's the toilet seat not secured. During a concurrent interview, Resident 44 stated the toilet seat in his bathroom was wiggly and that it was difficult for him to get up from the toilet seat because it was loose. Resident 44 also stated that he informed staff, but no one had come to fix it. During an interview on 7/9/2024 at 7:29 AM, Licensed Vocational Nurse (LVN) 2 stated that when there was a maintenance request it was written down in the maintenance log located in the nursing station. LVN 2 stated she was unaware of the loose toilet seat for Resident 44 and that the resident's toilet seat should not be loose. LVN 2 stated it was a safety hazard for the resident and she would request for the toilet seat to be fixed. During an interview with the Maintenance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the food services department when two flies were observed in the kitchen. This deficient practice had a potential to result in 44 of 45 residents, who received food from the kitchen, to acquire food borne illnesses (caused by consuming contaminated foods or beverages) by consuming potentially contaminated food. Findings: During an observation of the facility's kitchen back door on 7/8/2024 at 8:20 AM, the back door was wide open. During concurrent observation of the facility's kitchen and interview with the Dietary Supervisor (DS) on 7/8/2024, at 9:29 AM, the DS stated the back door had been open since this morning and they kept it open because it was too hot in the kitchen, but the door was usually closed. During concurrent observation of the lunch trayline (an area where resident's food was assembled) and interview with the DS on 7/8/2024 at 12:06 PM, there was a fly flying around the trayline area. The DS stated the fly came from the outside because the back door was opened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a comprehensive care plan for one of two sample residents (Resident 1). For Resident 1, the facility failed to develop a care plan that would address Resident 1's diagnosis of pulmonary histoplasmosis [fungal (yeast or mold) infection affecting the lungs [organs in the chest that control breathing]. This deficient practice resulted in facility failing to meet Resident 1's needs that would help Resident 1 attain his highest practicable well-being. Findings: During a review of the admission Record indicated the facility admitted Resident 1 initially on 6/29/23 and re-admitted on [DATE]. During a review of the GACH 1 History and Physical (H&P, a physician's examination of the resident) dated 2/23/24 indicated Resident 1 had dementia (impaired ability to remember, think or make decisions that interferes with doing everyday activities) and pulmonary histoplasmosis. During a review of Resident 1's Progress Notes (Health Status Notes)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure necessary care was consistently provided for one of three sampled residents (Resident 1), who was receiving hospice service (a program that gives special care to people who are near the end of life and have stopped treatment to cure or control their disease, offers physical, emotional, social, and spiritual support for residents and their families), by failing to: -Ensure the hospice agency staff signed the hospice sign in sheet. -Obtain the most recent hospice plan of care. -Communicate with the hospice staff participating in the care of the resident to ensure quality care for the resident. These deficient practices had the potential to result in a delay of care and lack of coordination in delivery of hospice care and services to Resident 1. Findings: A review of Resident 1's admission Record, indicated the facility admitted the resident on 3/23/2017, with diagnoses including dementia (loss of the ability to think, remember, and reason to levels that affect daily life and activities), dysphagia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of four sampled residents (Resident 2). By failing to ensure CNA3 who was assigned to monitor Resident 2 did not leave the resident unsupervised on 4/20/2024. As a result, Resident 1 punched Resident 2 with a closed fist in the face on 4/20/2024 at 7:15 P.M., after Resident 1 wandered into Resident 2 ' s room. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 10/27/2023 with diagnoses including chronic obstructive pulmonary disease (a group of diseases that cause airflow blockage and breathing-related problems), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and bipolar disorder (a serious mental illness that causes unusual shifts in mood, ranging from extreme high manic episodes to low…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop/and or implement a resident specific care plan (a document that outlines the facility ' s plan to provide personalized care to a resident based on the resident ' s needs) for one of four sampled residents (Resident 4) by failing to develop and implement a care plan to monitor and provide interventions for Resident 4 ' s Zyprexa (a medication to treat mental disorders) use. This failure had the potential to result in Resident 4 not being assessed and monitored for the side effects of Zyprexa which included dizziness, constipation, bladder pain, difficulty swallowing, and swelling of hands and feet. Findings: A review of Resident 4 ' s admission Record indicated the resident was originally admitted to the facility on [DATE], and was readmitted on [DATE], with diagnoses that included polyneuropathy (weakness, numbness, and burning pain in the hands and feet and sometimes to other parts of the body), opioid dependence (reliance on a substance found…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to protect the resident's rights and dignity for one of three sampled residents (Resident 1). On 3/4/2024, Resident 2 struck Resident 1 with a closed fist. Findings: A review of Resident 1's admission Record indicated the facility originally admitted the resident on 2/2/2023, and re-admitted on [DATE], with diagnoses including dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life), and schizoaffective disorder (a mental health problem where you experience psychosis [when people lose some contact with reality] as well as mood symptoms). A review of Resident 1's Minimum Data Set (MDS - an assessment and care screening tool) dated 2/8/2024, indicated the resident had severely impaired cognition (never/rarely made decisions). The MDS indicated Resident 1 required moderate assistance with personal hygiene, oral hygiene, upper and lower body dressing, shower/bathing, and toileting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the discharge summary documented by the physician properly reflected the correct reason for discharge / transfer for one of three sampled residents (Resident 3). This deficient practice resulted in the inaccurate information conveyed upon discharge for Resident 3. Findings: A review of Resident 3 ' s admission Record (Face Sheet) indicated the facility admitted the resident on 1/31/2024, with diagnoses including schizophrenia (a serious mental disorder in which people interpret reality abnormally), and fracture of lower end of left femur (thigh bone). A review of Resident 3 ' s Minimum Data Set (MDS - a standardized assessment and screening tool) dated 2/6/2024, indicated the resident had severely impaired cognition (never/rarely made decisions) and required maximum assistance with toileting hygiene, showering/bathing, and upper body dressing. A review of the Physician's undated Discharge Summary Report, indicated Resident 3's transfer / discharge was necessary because the resident's health had improved sufficiently…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedure titled, Smoking Policy- Residents, and ensure a completed smoking assessment for one of three sampled residents (Resident 2). This deficient practice had the potential to lead to the inadequate care of Resident 2. Findings: A review of the admission Record (Face Sheet) indicated the facility admitted Resident 2 on 10/27/2023, with diagnoses including schizophrenia (a serious mental disorder in which people interpret reality abnormally), epilepsy (a brain condition that causes recurring seizures [a sudden, uncontrolled burst of electrical activity in the brain]), and anxiety disorder (a mental health disorder characterized by feelings of worry, or fear that are strong enough to interfere with one`s daily activities). A review of Resident 2's SBAR Communication Form (Situation-Background-Assessment and Recommendation) dated 11/12/2023, indicated the resident had aggressive behavior towards the staff such as striking the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise the Alteration in Psychosocial Well Being Care Plan for one of three sampled residents (Resident 1 ). This deficient practice had the potential to result in Resident 1 receiving inadequate care and supervision at the facility. Findings: A review of Resident 1 ' s admission Record indicated the facility originally admitted the resident on 2/2/2023, and re-admitted on [DATE], with diagnoses including dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life), and schizoaffective disorder (a mental health problem where you experience psychosis [ when people lose some contact with reality] as well as mood symptoms). A review of Resident 1 ' s Minimum Data Set (MDS - an assessment and care screening tool) dated 2/8/2024, indicated the resident had severely impaired cognition (never/rarely made decisions) and required moderate assistance with personal hygiene, oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility Administration failed to provide effective leadership and oversight of processes and policies and procedures to ensure an effective system was in place to ensure Resident 4, who was known to have eloped twice from a previous facility, and all residents at risk for elopement (leaving the facility without notice or permission, presenting an imminent threat to resident's health and safety) did not elope from their facility. As a result, Resident 4 eloped from the facility on 2/22/2024. Resident was at risk of decline in physical, mental, and psychosocial condition due to interrupted medical care and medications, injury, pain, serious harm, or death. Resident had not been found nor returned to the facility as of 2/29/2024. Findings: A review of Resident 4's admission Record (background information; a document containing demographic and diagnostic information), indicated, Resident 4 was admitted to the facility on [DATE] with the diagnoses including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to order physician prescribed medications from pharmacy and also failed to follow up on the ordered medications with the pharmacy for one of three sampled residents (Resident 1). The facility admitted Resident 1 on 12/12/23, ordered Resident 1 ' s medications on 12/13/23, and administered the medications to Resident 1 on 12/14/23. These deficient practices resulted in Resident 1 not receiving her medications for 24 hours from 12/13/2023 to 12/14/2023 which delayed the care and treatment to meet the needs of Resident 1. Findings: During a review of the admission Record for Resident 1, indicated the facility admitted Resident 1 on 12/12/23 with diagnoses including major depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), schizophrenia (serious mental illness that affects how a person thinks, feel, and behaves) and anxiety disorder. During a review of the Physician Telephone Order dated 12/12/23 at 5:57 p.m., for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-02 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop baseline care plan for two of three sampled residents, Resident 1 and Resident 2. The facility failed to develop the baseline care plan within 48 hours of admission for Resident 1 who was admitted on [DATE] and for Resident 2 who was admitted on [DATE]. These deficient practices had the potential for the facility not to meet the residents ' immediate care needs. Findings: 1. A review of Resident 1's admission Record indicated the facility admitted Resident 1 on 7/11/23 with diagnoses including paranoid schizophrenia (mental disorder where a person feels distrustful and suspicious of other people), bipolar disorder (chronic mood disorder that causes intense shifts in mood, energy level and behavior) and anxiety disorder. During a review of the Minimum Data Set (MDS, standardized care and screening tool) dated 7/17/23, indicated Resident 1 had moderately impaired cognition (condition in which people have more memory or thinking problems than other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure medications were administered as ordered by the physician for one of three sampled residents (Resident 2). For Resident 2, the facility failed to: 1.Document medications were administered as soon as given and failed to document the reasons why the medications were not administered. 2.Ensure routine medications were administered as prescribed by the physician and medication was readily available to be administered. These deficient practices resulted in facility failing to determine if the medications were administered to the resident, prevent the potential for medication errors, medication duplication and delay in care and treatment to meet the needs of the resident. Findings: A review of Resident 2's admission Record indicated the facility admitted Resident 2 on 7/13/23 with diagnoses including schizoaffective disorder (mental condition that causes loss of contact with reality and mood problems), major depression, anxiety disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-11-05 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure pharmaceutical services met the needs of each resident for one sampled resident (Resident 22) and failed to establish a system of pharmaceutical records. The facility did not reassess Resident 22 for continued need of pain medication, did not ensure the Emergency Medication Kit (E-Kit) that contained controlled (medications with a high potential for abuse or addiction) medication was replaced and did not remain in the facility for over 60 days once opened, and did not accurately document the physical inventory of controlled medications. These deficient practices had the potential for necessary medications not to be readily available when urgently needed for a resident and increased the risk for misuse, abuse, or diversion of controlled medications. Findings: a. A review of Resident 22's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including age-related Osteoporosis (a disease that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the nursing staff failed to initiate a care plan for Enoxaparin (a blood thinner used to prevent and treat blood clots) for 1 of 14 sampled residents Resident 39. This deficient practice could have resulted in Resident 39 experiencing side effects from Enoxaparin such as uncontrolled bleeding, increased confusion and severe skin bruising. Findings: A review of Resident 39's admission record on 11/2/2021 indicated Resident 39 was admitted to the facility on [DATE] with Dementia (memory loss that gets worse over time), high cholesterol, high blood pressure. A review of the Minimum Data Set, dated [DATE], indicated Resident 39 had some difficulty with memory and answering some questions correctly. A review of Resident 39's Care Plan on 11/2/2021 at 10:40 AM did not indicate a Care Plan for use for Enoxaparin. During an interview and medication administration observation on 11/2/2021 at 10:40 AM, LVN 2 injected Enoxaparin 40 mg=0.4 ml into Resident 39's left lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to correctly administer the medication Enoxaparin (a medication used to prevent blood clots) to one of 15 sampled resident (Resident 39), when a nurse injected the resident with Enoxaparin in the same location multiple days in a row. This deficient practice could have caused Resident 39 to have unnecessary bleeding, increased confusion, and painful severe skin bruising. Findings: A review of Resident 39's admission Record indicated Resident 39 was admitted to the facility on [DATE] with a diagnoses including Dementia (a brain condition that causes memory loss and mental confusion), high cholesterol, and high blood pressure. A review of the History and Physical Examination, dated 9/26/2021, indicated Resident 39 had medical diagnoses of dementia, high cholesterol, and high blood pressure, and could make decisions regarding his care. A review of the Minimum Data Set, dated [DATE], indicated Resident 39 had some difficulty with memory and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-05 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy and procedures for medication storage to prevent deterioration of medications stored under refrigeration for the facility's one of one medication room's refrigerator. The facility failed to have a thermometer in the refrigerator to accurately monitor and document refrigerator temperature, to ensure appropriate storage of medications requiring refrigeration. This deficient practice had the potential to affect residents' well-being and health negatively by increasing their risk of receiving medications that may have become ineffective. Findings: During an observation and interview on 11/3/2021, at 11:20 a.m., with the Director of Nursing (DON) inside the facility's medication room, located behind Nursing Station 1, the DON opened the medication refrigerator. There was no thermometer observed inside the refrigerator and the DON stated, I do not see a thermometer in the refrigerator. There is a thermometer in the freezer. The DON stated the facility staff must have missed placed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview. the facility failed to follow their policy and procedure for infection control for two of six sampled residents (Resident 51 and Resident 12) during medication pass observation. The facility failed to ensure a licensed vocational nurse (LVN 1) washed and/or sanitized her hands before administering Resident 51 and Resident 12's morning medications. This deficient practice increased risk for the spread of infection and had the potential for the transmission of infectious agent between residents. Findings: During an observation on 11/3/2021 between 9:04 a.m. to 9:12 a.m., during a medication pass observation, LVN 1 prepared Resident 51's morning medications. LVN 1 stated she prepared three morning medications for Resident 51. LVN 1 during medication preparation was observed using her hands to repeatedly open and close the medication cart to remove and replace medication from the medication cart in the preparation of Resident 51's medication. LVN 1 was observed carrying the prepared medications into Resident 51's room and administered the medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-07-18 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure rooms 2, 4, 6, 7, 8, 9, 11, 14, 16, 17, 18, 19, and 20 had no more than three residents and rooms [ROOM NUMBERS] had no more than six residents. This failure had the potential to have an adverse effect on the health and safety of the residents in rooms 1, 2, 4, 6, 7, 8, 9, 10, 11, 14, 16, 17, 18, 19, and 20 and impede the ability of any resident in the room to attain his or her highest practicable well-being.During an observation on 7/15/2025 at 2:03 PM in room [ROOM NUMBER], a total of six residents were in each room. During a concurrent interview Resident 32 stated he had no issues with his room and liked where he was. Resident 49 stated he had enough space for his belongings and did not have any complaints. During an interview on 7/15/2025 at 2:10 PM with the Certified Nurse's Aide (CNA) 2, CNA 2 stated CNA 2 was able to do all of CNA 2's nursing care in room [ROOM NUMBER] without any problems and that space was not a problem.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-07-18 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 15 of 20 resident rooms (rooms 1, 2, 4, 7, 8, 9, 10, 11, 14, 16, 17, 18, 19, and 20) met the space requirements of 80 square feet for each resident in multiple resident bedrooms. This deficient practice had the potential to result in inadequate space to provide safe nursing care and privacy for the impacted residents.On 7/15/2025 at 1:50 PM during a general tour of the facility, Rooms 2, 4, 6, 7, 8, 9, 11, 14, 16, 17, 18, 19, and 20 were observed. room [ROOM NUMBER] and room [ROOM NUMBER] were observed with six residents each. The rooms were observed with enough space for nursing staff to provide care for the residents in the rooms. The rooms were observed with privacy curtains for each resident and with direct access to the corridors and the bathroom. During the resident council meeting (an organized group of residents who meet regularly to discuss and address concerns about their rights, quality of care, and quality of life) on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-07-11 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure room [ROOM NUMBER] and room [ROOM NUMBER] had no more than two residents. This failure had the potential to have an adverse effect on the health and safety of the residents in room [ROOM NUMBER] and room [ROOM NUMBER] and impede the ability of any resident in the room to attain his or her highest practicable well-being. Findings: During an observation on 7/8/2024 at 8:05 AM of room [ROOM NUMBER], a total of six residents were in each room. During a concurrent interview Resident 14 stated he had no issues with his room and liked where he was at. Resident 14 stated he had enough space for his belongings and did not have any complaints. During an interview with the Licensed Vocational Nurse (LVN 3) on 7/10/2024 at 1:33 PM, LVN 3 stated she did not have any issues with the room space when providing care for the residents. During an interview on 7/9/2024 at 7:22 AM, the facility Administrator (ADM) stated she was unsure as to when or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-07-11 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 14 of 20 resident rooms (room [ROOM NUMBER], 2, 4, 6, 7, 8, 9, 10, 11, 14, 17, 18, 19, and 20) met the space requirements of 80 square feet for each resident in multiple resident bedrooms. This deficient practice had the potential to result in inadequate space to provide safe nursing care and privacy for the impacted residents. Findings: On 7/8/2024 at 8:31 AM to 9:44 AM during a general tour of the facility, Rooms 1, 2, 4, 6, 7, 8, 9, 10, 11, 14, 17, 18, 19, and 20 were observed. room [ROOM NUMBER] and room [ROOM NUMBER] were observed with 6 residents each. The rooms were observed with enough space for nursing staff to provide care to the residents in the rooms. The rooms were observed with privacy curtains for each resident and with direct access to the corridors. During the resident council meeting (an organized group of residents who meet regularly to discuss and address concerns about their rights, quality of care, and quality…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$164,264 in federal fines across 5 penalties. 2 Medicare payment denials on record.

  • $53,645 — penalty dated 2024-07-11
  • $44,472 — penalty dated 2024-04-25
  • $55,320 — penalty dated 2024-02-29
  • $3,418 — penalty dated 2024-01-08
  • $7,409 — penalty dated 2023-12-18
  • Medicare payment denial — starting 2024-08-09 for 64 days
  • Medicare payment denial — starting 2024-03-29 for 20 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
MAPLE UNIVERSITY HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 01/01/2023
BERCOVICH, EZEQUIELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF36%since 01/01/2023
HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO AARON MAYER DATED DECEMOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2023
HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO ABRAHAM MAYER DATED DECOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2023
HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO AKIVA MAYER DATED DECEMOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2023
HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO AVIVA MAYER DATED DECEMOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2025
HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO TALIA MAYER DATED DECEMOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2023
HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO ZACHARY MAYER DATED DECOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2023
MMEFSMDB LEASEHOLDER LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 01/01/2023
GEWIRTZ, CHONOCHIndividualINDIRECT OWNERSHIP INTERESTsince 01/01/2023
HOROWICZ, SARAHIndividualINDIRECT OWNERSHIP INTERESTsince 01/01/2023
SNF MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
GALECK, MARKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/17/2025
WANG, SHUOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/02/2023

CMS files one row per role, so the 19 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.6M
Net patient revenuemost recent cost report
+6.2%
Operating marginrevenue minus expenses
$191K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 74%Medicare 20%Other / private 6%

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $191K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$368per resident / day
operating cost
$11,195per month
≈ monthly operating cost
$393per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055036. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next