Mid-Wilshire Health Care Cntr
676 S. Bonnie Brae Street, Los Angeles, CA 90057 · For profit - Limited Liability company · 80 certified beds · (213) 483-9921 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $71,582 in federal fines (most recent 2025-07-26)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.9% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.6% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.9% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.6% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 7.3% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 2.2% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 96.8% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.5% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 6.2% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 0.0% | 12.0% | 17.1% | check this* — see note marked star below the table |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 78.0% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 26.1% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 7.0% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.94 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.65 | 1.57 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
32.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 57 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 19.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 82 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 32.2%CMS range 23.1–45.6 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.2%CMS range 6.5–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 19.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 18.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 6.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 5.1–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.27 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 80 beds and averages 72.2 residents a day — about 90% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.80 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.65 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.73 hrs/resident/day on weekends vs 3.82 on weekdays — 2% thinner on weekends. RN hours go from 0.63 to 0.62 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
51 citations, most serious first. The 14 most serious are shown; the remaining 37 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-07-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of eight sampled residents' (Resident 1) food consistency and texture brought in by Resident 1's son on 9/18/23 was allowed and in compliance with her mech soft, finely chopped diet being the food was fed to the resident, and that Resident 1 was assisted, supervised, and monitored for choking when eating. The facility failed to ensure: 1.There was a system in place to check/screen food brought into the facility from outside for consistency and texture to match that which the physician had ordered.2.The physician's order was followed to monitor choking signs and symptoms while feeding the resident.3. Certified Nursing Assistant (CNA 1) did not feed Resident 1 while resident is drowsy on 9/19/2023. Resident 1 who had a diagnosis of dysphagia (difficulty swallowing) oropharyngeal phase (second stage of swallowing when the food goes from the back of the mouth to into the esophagus [tube that connects the throat to the stomach]) and had a choking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one sampled resident (Resident 1), who had diagnosis of dementia (loss of cognitive functioning - thinking, remembering, and reasoning - to such an extent that the loss interferes with a person's daily life and activities), had history of fall, and was assessed as high risk for falls, received the care and services necessary to prevent accidents and falls by failing to: -Develop a comprehensive care plan for Resident 1's fall prevention, per the facility's policy and procedure (P&P) titled, Person Centered Plan of Care. -Frequently monitor Resident 1 and anticipate resident's needs to ensure the resident's safety to prevent fall accidents. As a result, on 6/8/2024 (two days after admission), Resident 1 was found on the floor, complaining of pain, and was transferred to the General Acute Care Hospital (GACH) where Resident 1 was diagnosed with a left femur fracture (broken thigh bone). The GACH recommended surgery. Findings: A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 1), who had dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), a history of multiple falls, and was a high risk for falls, received the care and services necessary to prevent accidents and falls by failing to: 1. Implement facility's policy and procedure (P&P) titled Fall Prevention Program, to identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling. 2. Evaluate interventions for effectiveness and implement new interventions to prevent repeated fall incidents after Resident 1 fell on [DATE], 3/20/2024, and 4/17/2024. 3. Monitor the resident for the behavior of trying to get out of bed without assistance as per physician's order dated 11/10/2023. As a result, Resident 1 had repeated fall incidents and on 4/17/2024 was found on the floor with a laceration (a deep cut or tear in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide protection from sexual (non-consensual sexual contact of any type with a resident, including sexual harassment, sexual coercion, or sexual assault) by facility staff, for one of three sampled residents (Resident 1). Resident 1 alleged sexual abuse by Certified Nurse Assistant (CNA) 1, when CNA 1 touched the resident ' s private parts and held Resident 1's hand on his (the CNA's) private part. This deficient practice resulted in Resident 1 having psychological distress (a state of emotional suffering), was crying and reported feeling afraid, ashamed, anxious and guilty. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 3/15/2024 with the diagnoses including the lack of coordination (impaired balance) and abnormalities of gait (walking pattern) and mobility. A review of Resident 1's History and Physical dated 3/18/2024, indicated the resident was transferred to the facility for physical therapy (care that helps people with physical and functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a comprehensive care plan for one of three sample residents (Resident 1). This deficient practice had the potential to result in delay of nursing care and medical interventions causing Resident 1's condition to worsen and possible hospitalization. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was readmitted on [DATE] (original admission date 10/21/2025). With diagnoses including but not limited to dementia (a progressive state of decline in mental abilities), dysphagia (difficulty swallowing), overactive bladder (uncontrolled urge to urinate). During a review of Resident1's Minimum Data Set (MDS- a resident assessment tool), dated 4/23/2026, the MDS indicated Resident 1 had a brief interview for mental status(BIMS - an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score of 2 (severe problems with thinking and memory) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer/hold medications per physicians' orders for one of three sampled residents, (Resident 1). This deficient practice had the potential to worsen Resident 1's condition, placing them at risk for electrolyte (essential minerals) imbalance, dehydration (a condition where the body loses more fluids that it takes in), hospitalization and death. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was readmitted on [DATE] (original admission date 10/21/2025). With diagnoses including but not limited to dementia (a progressive state of decline in mental abilities), dysphagia (difficulty swallowing), overactive bladder (uncontrolled urge to urinate). During a review of Resident1's Minimum Data Set (MDS- a resident assessment tool), dated 4/23/2026, the MDS indicated Resident 1 had a brief interview for mental status(BIMS - an assessment tool used by facilities to screen and identify memory, orientation, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-12 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow up on assisting the residents with executing an advance directive (AD - a legal document indicating resident preference on end-of-life treatment decisions) for three of four sampled residents (Resident 2, 5, and 19). This failure had the potential to result in the residents' wishes regarding treatment and care needs not being met. Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted on [DATE] with diagnoses including but not limited to atherosclerotic heart disease (the hardening and narrowing of arteries due to plaque buildup), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), and high blood pressure. During a review of Resident 2's History and Physical (H&P), dated 12/4/2025, the H&P indicated Resident 2 had the mental capacity to make their own decisions. During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-12 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to provide treatment in accordance with professional standards of practice and established facility protocol for one of five sampled residents (Resident 77) for: a. The use of triple antibiotic ointment (topical antibiotic cream or ointment used to treat skin infections) without a physician order or monitoring every shift for seventy-two-hours for Resident 77. This failure had the potential to result in delayed treatment and compromised resident safety.During a record review of Resident 77's admission record indicated Resident 77 was admitted to the facility on [DATE] with diagnoses of multiple fractures (broken bone) of pelvis (located at the lower part of the trunk), hyperlipidemia (abnormally high levels of fats in the blood), and osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage). During a review of Resident 77's History and Physical (H&P), dated 3/3/2026, the H&P indicated, Resident 77 has the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-12 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the nursing staffing information was posted and updated daily. This failure resulted in the total number of staff and the actual hours worked by the staff were not readily accessible to residents and visitors. Findings: During an observation on 3/10/2026 at 9:30 a.m. in nurse's station one, the nursing staffing information was not posted the bulletin board. During an observation on 3/10/2026 at 9:31 a.m. in nurse's station two, the nursing staffing information was not posted the bulletin board. During an interview on 3/11/2026 at 10:00 a.m. with the Director of Staff Development (DSD), DSD stated the required staffing information was not posted on a bulletin board for residents, staff, and visitors to view. The DSD stated the census and direct care service hours per patient day (DHPPD) form was kept in a binder at the nurse's station, and a blank form was posted directing individuals to the binder. The DSD stated staffing information should be posted on a bulletin board to ensure accessibility and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure safe and sanitary food storage practices in the kitchen when:1. A box of bananas were sitting next to an open container labeled Sanitizer disinfectant.2. A plastic container of barley in the dry storage area had no date label.3. A large clear plastic bag filled with chopped cabbage mixed with red pepper flakes with no label or date.These failures had the potential to result in cross contamination (transfer of harmful bacteria from one place to another) and an increased risk of foodborne illness (any illness resulting from eating contaminated or spoiled food) to residents.Findings:During an observation on 3/9/2026 at 7:30 a.m. under the kitchen sink, a box of bananas were sitting next to a small, open red container labeled Sanitizer disinfectant halfway filled with clear liquid.During an observation on 3/9/2026 at 7:35 a.m. in the dry food storage area, a container of barely had no date label.During an observation on 3/9/2026 at 7:40 a.m. in the walk-in refrigerator, a large clear plastic bag filled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: 1.Perform hand hygiene for seven of seven sampled residents (Resident 5, 8, 9,19, 22, 59, and 70).2.Wear personal protective equipment (PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) in enhanced barrier precautions (EBP - infection control strategy requiring staff to use gowns and gloves during high-contact care for residents) rooms for four of four sampled residents (Resident 5, 9, 59, and 70). 3.Prevent cross-contamination during medication administration.4.Implement an effective Infection Prevention and Control Program (IPCP - a program designed to prevent healthcare-associated infections and antimicrobial resistance through education, policies, and surveillance).5.Implement the facility's water plan.These failures had the potential to result in contamination, the spread of infectious diseases, and antibiotic-resistant bacteria to the residents.Findings:1. and 2. During record review of Resident 70's order summary report dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-12 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 31) was monitored for antibiotic use. This failure had the potential to result in severe organ damage and antibiotic resistance to the resident. Findings: During a review of Resident 31's admission Record, the admission Record indicated Resident 31 was readmitted [DATE] (original admission 1/31/2017) with diagnoses including but not limited to type 2 diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing) and chronic kidney disease (a condition in which the kidneys are damaged and cannot filter waste). During a review of Resident 31's History and Physical (H&P), dated 2/1/2026, the H&P indicated Resident 31 had a history of urinary tract infections (UTI - an infection in the bladder/urinary tract), and was hospitalized with an UTI in February 2025. During a review of Resident 31's Care Plan, dated 12/7/2025, the Care Plan indicated a long-term Care Plan for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-12 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement policies and procedures for influenza (Flu - an infection of the nose, throat and lungs) and pneumococcal (PNA - an infection that affects one or both lungs) vaccines (medications used to prevent diseases, usually given by injection or by mouth) for five of five sampled residents (Resident 2, 14, 31, 36, and 58). This failure had to the potential to affect the residents or resident representatives' (RP) right to make an informed decision regarding the Flu and PNA vaccines. Findings : During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted on [DATE] with diagnoses including but not limited to atherosclerotic heart disease (the hardening and narrowing of arteries due to plaque buildup), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), and hypertension (high blood pressure). During review of Resident 2's Flu and PNA vaccine consent form, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-12 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed provide education regarding risk and potential side effects of COVID 19 vaccine for five of five sampled residents (Resident 2, 14, 31, 36, and 58) and provide a declination form for all staff members declining COVID-19 vaccine boosters. These failures had the potential to affect the residents, residents' representatives, and staff's ability to make informed decisions regarding the COVID-19 vaccine.Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted on 12/ 02/2025 with diagnoses including but not limited to atherosclerotic heart disease (the hardening and narrowing of arteries due to plaque buildup), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), and high blood pressure. During a review of Resident 2's COVID-19 booster vaccine (2025 - 2026 formula) consent form dated 12/03/2025, the COVID-19 consent form indicated Resident 2 did not give consent to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 37 citations
- Potential for harm · D2026-03-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement a Foley catheter dignity care plan for Resident 5 and ensure the Certified Nursing Assistant (CNA) 2 was seated at eye level during feeding one out of six sampled residents (Resident 16).This deficient practice has a potential for Resident's 5 and Resident's 16 dignity was not maintained.Findings:During a review of admission record Resident's 16 admission record (Face sheet) indicated Resident 16 was admitted to the facility on [DATE] with diagnoses of Alzheimer's disease (impaired cognitive function, leading to dependence on others), depression (mood disorder characterized by sadness, hopelessness, helplessness), glaucoma (severe blurred vision), hearing loss, right shoulder osteoarthritis (pain and stiffness in joints), lack of coordination, dysphagia (difficulty swallowing).During a record review on 03/10/2026 of Minimum Data Set (MDS, Resident assessment tool) MDS (resident assessment tool) dated 01/06/2026, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect Resident 47's right to be free from physical abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) by Resident 78 when he hit Resident 47 on the face. This failure had the potential to result in Resident 47 being exposed to the risk of physical injury. Findings:During a record review of Resident 47's admission record indicated Resident 47 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of epilepsy (a disorder in which nerve cell activity in the brain is disturbed causing seizures), dementia (a progressive state of decline in mental abilities), and depression (a mood disorder that causes persistent feeling of sadness and loss of interest). During a record review of Resident 47's Minimum Data set [MDS-a resident assessment tool), dated 2/2/26 indicated that Resident's cognitive was moderately impairment. The MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement it's written abuse polies and procedures (P&P), titled, Abuse and Neglect Prohibition Policy designed to prevent, respond to and report abuse- related incidents after physical abuse (includes, but is not limited to, hitting, slapping, punching, biting, and kicking) when staff did not immediately separate roommates Residents 47 and 78 who had physical altercation on 11/7/2026.This failure demonstrates the facility did not effectively implement its abuse prevention and response policy and procedures and did not ensure resident safety as required.Findings:During a record review of Resident 47's admission record , the admission record indicated Resident 47 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of epilepsy (a disorder in which nerve cell activity in the brain is disturbed causing seizures), dementia (a progressive state of decline in mental abilities), and depression (a mood disorder that causes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report allegations of abuse to the California Department of Public Health (CDPH) within the regulated time frame of two hours. a. by failing to report an allegation of physical abuse which occurred between Resident 47 and Resident 78 who are roommates on 11/07/2025. This deficient practice resulted in CDPH's inability to investigate the allegation of abuse timely and had the potential for other allegations of abuse to go unreported.Findings:During a record review of Resident 47's admission record indicated Resident 47 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of epilepsy (a disorder in which nerve cell activity in the brain is disturbed causing seizures), dementia (a progressive state of decline in mental abilities), and depression (a mood disorder that causes persistent feeling of sadness and loss of interest). During a record review of Resident 47's Minimum Data set [MDS-a resident assessment tool), dated 2/2/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement baseline care plan for physician orders for pain management and physical therapy (a healthcare specialty that helps individuals restore, maintain, and improve physical function, movement, and strength while reducing pain) for one of three sample residents (Resident 77).This failure had the potential to result in inadequate communication among staff regarding resident's 77 pain management needs and therapy interventions. Findings:During a record review of Resident 77's admission record it indicated Resident 77 was admitted to the facility on [DATE] with diagnoses of multiple fractures (broken bone) of pelvis (located at the lower part of the trunk), hyperlipidemia (abnormally high levels of fats in the blood), and osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage). During a review of Resident 77's History and Physical (H&P), dated 3/3/2026, the H&P indicated, Resident 77 has the capacity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise resident care plans for two of four sampled residents (Resident 31 and 62). This failure had the potential to result in Resident 31 and 62 receiving inappropriate care due to conflicting information between care plan and medication orders. Findings: During a review of Resident 31's admission Record (Face sheet), the admission record indicated Resident 31 was admitted to the facility on [DATE] with diagnoses of dementia (a progressive state of decline in mental abilities) and major depressive disorder (a serious, common mental health disorder characterized by persistent sadness, low mood, and a loss of interest in activities). During a review of Resident 31's Minimum Data Set (MDS) dated [DATE], The MDSSection B indicated that Resident 31 uses glasses and hearing aides The MDS indicated that Resident 31 has moderate mental impairment. The MDS also indicated that besides the occasional feeling of loneliness, Resident 31 does not show…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to follow physician's order for pain management for one of three sampled resident (Resident 77). This failure had the potential to place Resident 77 at risk for adverse medication effects, including oversedation, respiratory depression and decline in overall health status. Findings:During a record review of Resident 77's admission record it indicated Resident 77 was admitted to the facility on [DATE] with diagnoses of multiple fractures (broken bone) of pelvis (located at the lower part of the trunk), hyperlipidemia (abnormally high levels of fats in the blood), and osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage). During a review of Resident 77's History and Physical (H&P), dated 3/3/2026, the H&P indicated, Resident 77 has the capacity (ability) to understand and make decisions. During a review of Resident 77's Order Summary Report (OSR), dated 3/12/2026, the OSR included the following orders the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe care of an arteriovenous (AV) fistula (abnormal connection of an artery and vein) for one of three sampled residents (Resident 28) receiving dialysis treatment (a procedure that cleanses the blood of waste and excess fluids when the kidneys have failed) by not using the correct arm to check blood pressure (B/P). This failure has the potential to result in injury for Resident 28 that can potentially damage the AV fistula. Findings: During a review of Resident 28's admission Record (Face Sheet) indicated Resident 28 was initially admitted to the facility on [DATE] with diagnoses including end-stage renal disease (irreversible kidney failure), type 2 diabetes (a disorder characterized by difficulty in blood sugar control and poor wound healing), and dependence on dialysis. During a review of Resident 28's Minimum Data Set (MDS- a resident assessment tool), dated 1/25/26, MDS indicated that Resident 28 does not have cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure bed dimensions were inspected for appropriate size and weight for one of five sampled residents (Resident 47). This deficient practice has the potential to result in compromised resident safety associated with possible entrapment with bed rail use. Findings:During a record review of Resident 47's admission record it indicated Resident 47 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of epilepsy (a disorder in which nerve cell activity in the brain is disturbed causing seizures), dementia (a progressive state of decline in mental abilities), and depression (a mood disorder that causes persistent feeling of sadness and loss of interest). During a record review of Resident 47's Minimum Data set [MDS-a resident assessment tool), dated 2/2/26 indicated that Resident's cognitive was moderately impairment. The MDS indicated that Resident 47 required supervision assistance with eating . The MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record the facility failed to:Accurately account for Resident 62's home medications upon admission.Ensure the pharmaceutical waste container contained adequate liquid or chemical solution to render discarded tablets and capsules inaccessible and ensure the container's lid was secured according to manufacturer instructions.These deficient practices had potential to result in misappropriation or diversion of the medications.Findings:During record review of the admission Record, the record indicated Resident 62 was admitted to the facility on [DATE] with diagnoses of hypertensive heart failure (heart's muscle inability to pump blood efficiently due to long term untreated high blood pressure), abnormal gait and mobility (difficulty walking and maintaining balance), thrombocytopenia (disfunction in blood clotting causing bleeding, bruising) anemia (low red blood cells needed for oxygen transport to organs), chronic kidney disease (long term impairment in blood filtering ability and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to act upon a medication irregularity identified by the Pharmacy Consultant (PharmC/PC 2) for one of four sampled residents (Resident 62). This failure had the potential for Resident 62 receiving a repeated subtherapeutic dose (below the dosage amount needed for effective treatment) of eliquis (medication that thins blood, decreasing likelihood of blood clots in individuals who have higher risk factors for clots ) and had the potential to cause harm by increasing risk of blood clots. Findings: During a review of Resident 62's admission Record (Face Sheet),the record indicated Resident 62 was initially admitted to the facility on [DATE] with diagnoses including heart failure (condition where the heart muscle isn't strong enough to pump enough blood to meet the body's needs) , chronic kidney disease (condition where the kidneys are damaged and can't properly filter out waste and fluid), and atrial fibrillation (heart condition which affects…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor and document the signs and symptoms of depression for one out of one sampled resident (Resident 51) on Remeron (an anti-depressant medication).This failure had the potential to result in physical and psychosocial harm to Resident 51. Findings:During a review of Resident 51's admission record, the admission record indicated Resident 51 was admitted to the facility on [DATE] with diagnoses but not limited to major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), and diabetes mellitus (a disorder characterized by difficulty in blood sugar control).During a review of Resident 51's Minimum Data Set (MDS - a comprehensive resident assessment tool), dated 1/16/2026, the MDS indicated an active diagnosis of depression.During a review of Resident 51's physician's orders, dated 7/24/2024, the orders indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a garbage dumpster lid was properly covered.This failure had the potential to attract pests and spread infection to facility residents.Findings:During an observation on 3/9/2026 at 7:45 a.m. in the parking garage, a garbage dumpster was filled with trash bags to the point that the lid could not fully close.During an interview on 3/10/2026 at 12:45 p.m. with the Dietary Supervisor (DS), the DS stated insects or animals could travel inside the garbage dumpster if the lid is left open and this could result in the residents becoming sick.During a record review of the facility's policy and procedure (P&P) titled, Waste Management, dated August 2017, the P&P indicated waste containers must be closable.During a review of Food Code 2022, dated 1/18/2022, the Food Code 2022 indicated garbage receptables must be constructed with tight-fitting lids or covers to prevent the scattering of the garbage or refuse by birds, the breeding of flies, or the entry of rodents.
- Potential for harm · D2026-03-12 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of fourteen sampled residents (Resident 53) had call light within reach.This deficient practice had the potential to put Resident 53's at risk during emergency situations.Findings:During record review of the admission record, the admission record indicated Resident 53 was admitted to the facility on [DATE] with diagnoses of Alzheimer's disease (impaired cognitive function, leading to dependence on others), embolism and thrombosis of deep veins of right lower extremity (blood clots in deep veins of a leg, obstructing normal blood flow to organs), anemia (low red blood cell count essential for oxygen transport), hypertension (chronic high blood pressure), osteoporosis (low density of bone tissue, prone to fractures), lack of coordination, dysphagia (difficulty swallowing), urinary retention (incomplete emptying of bladder during urination).During a review of the Minimum Data Set (MDS - resident assessment tool) indicated that MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 2 and Housekeeper (HK) 1 received abuse, neglect and exploitation training. This failure had the potential to place residents at risk for abuse, neglect, or exploitation due to lack identification and training.Findings:During a concurrent interview and record review on 3/11/2026 at 8:34 a.m. with Director of staff Development (DSD), the DSD stated that the facility had not provided staff with training on abuse, neglect and exploitation. The DSD stated that this training is important to ensure staff can recognize and protect residents. The DSD further stated that without this training, staff may fail to detect abuse, which could place residents at risk During an interview on 3/11/2026 at 1:41 p.m. with LVN 2, LVN 2 stated that the facility did not provide him with abuse or neglect training. LVN 2 stated that staff need proper training before working in the facility so they can provide safe care to the residents. LVN 2 further stated that staff assignments and workload at the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-06 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to include the resident's next of kin (NOK) during the care plan conference for one of four sampled residents (Resident 2). For Resident 2, the facility failed to include Resident 2's NOK during the care plan meeting on 8/1/25.This deficient practice resulted in Resident 2 and Resident 2's 's NOK's not given their right to participate in the care planning for Resident 2.Findings:During a review of the admission Record indicated the facility admitted Resident 2 on 12/24/18 and readmitted on [DATE] with diagnoses including heart failure (when the heart muscle doesn't pump blood as well as it should) and lack of coordination. During a review of the Minimum Data Set (MDS, resident assessment tool) dated 7/16/25 indicated Resident 2 was cognitively intact. Resident 2 was dependent with staff on putting on/taking off footwear, substantial assistance (helper does more than half the effort) with lower body dressing, toileting hygiene, moderate assistance (helper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-06 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the residents and/or their responsible party (RP) of room change for one of four sampled residents (Resident 1). For Resident 1, the facility failed to:1.Notify Resident 1's RP before moving Resident 1 to another room on 2/7/25, 2/10/25, 3/4/25 and 3/26/25.2.Provide a written notice including the reason for room change before moving Resident 1 to another room. 3.Document in Resident 1's medical record the room change and the notification of Resident 1's RP. These deficient practices resulted in Resident 1 and Resident 1's RP not given their right to know before the room changes occur. During a review of the admission Record indicated the facility admitted Resident 1 on 9/20/24 and readmitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities) and anxiety disorder. During a review of the Minimum Data Set (MDS, resident assessment tool) dated 6/27/25 indicated Resident 1 had moderately impaired cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its' abuse policy and procedures for two of nine sampled residents (Residents 2 and 3). This failure resulted in an employee-to-resident allegation of abuse incident not being reported to state licensing/certification office, police, and ombudsman, and the incident not investigated in a timely manner. Findings: During a review of Resident 2's admission Record, dated 6/11/25 indicated, Resident 2 was admitted to the facility on [DATE] with diagnoses including hypertension (HTN—high blood pressure), insomnia (inability to sleep), hyperlipidemia (HLD - a condition characterized by elevated levels of lipids (fats) in the bloodstream), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest) and abnormalities of gait and mobility. During a review of Resident 2 ' s History and Physical (H&P), dated 1/20/25 indicated, Resident 2 had the capacity to understand and make decisions. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-13 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure five employees had annual performance evaluations. This failure had the potential to affect the quality of care for the residents. Findings: During a concurrent interview and record review on 3/12/25 at 10 AM with the Director of Staff Development (DSD), five facility employee files were reviewed. Licensed Vocational Nurse (LVN) 2, date of hire (DOH) 4/10/19, LVN 4 - DOH 9/1/22, Certified Nursing Assistant (CNA) 3 - DOH - 4/30/24, CNA 4 / Restorative Nursing Assistant (RNA) - DOH - 4/17/18, and CNA 5 - DOH -8/16/23. The DSD stated these performance evaluations were not done. The DSD stated she did not get trained / updated on performance evaluations and was unaware of the requirement. The DSD stated she did not review the facility policy on performance evaluations and that without performance evaluations the risk could be a delay in care to the residents. During an interview on 3/12/25 at 11:38 AM, the Director of Nursing (DON) stated employee files were required to have an annual performance evaluation. The DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-13 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the standardized recipes and portion sizes for lunch menu was followed on 3/10/2025 when: -Facility failed to ensure staff followed food production recipes for the pureed diet (food that is blended to a pudding consistency, no chewing required) during tray line observation. Twenty-three residents on puree diet did not receive the pureed soybean paste stew and fern salad, they received pureed meat, pureed rice and beans. -Twenty-three residents on the pureed diet received a pureed diet texture that was thin and soupy instead of pureed food that was homogenous, cohesive and had a pudding like consistency. -The menu did not include the therapeutic (diets per physician order for specific disease condition such as kidney disease or high blood sugar) and texture modified diets (these are diets that are altered in texture to accommodate resident chewing or swallowing problems). The menu did not indicate the standard portions and serving guide at each meal. These deficient practices had the potential to result…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-13 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and preparation practices in the kitchen when: -Meat to be used for lunch preparation was thawing on the kitchen counter. -Ice machine was not maintained in a sanitary manner, the inside compartment of ice machine was dirty and the ice scoop was last cleaned 3/5/2025. -Two gallons of milk and nine individual cups of beverages stored in the reach in refrigerator with no open or use by date. One bag of sliced cheese not in original packaging stored in plastic bag and 14 Individual cups of kimchi stored with no label or date in the walk-in refrigerator. One large container of previously cooked rice stored in the walk-in refrigerator with no label or use by date and six cups of thickened milk beverage stored in the walk-in refrigerator with date of 3/6/2025 exceeding storage period for milk. These deficient practices had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-13 · tag F0675 — failed to support quality of life — isolatedHonor each resident's preferences, choices, values and beliefs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a call light was within reach for one sampled resident (Resident 25). This deficient practice had the potential to result in a delay in meeting the resident's needs for hydration, toileting, and activities of daily living. Findings: A review of the admission record for Resident 25 indicated the resident was re-admitted to the facility on [DATE] with diagnoses including Alzheimer's Disease (a disease characterized by a progressive decline in mental abilities), Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), lack of coordination, and polyoseoarthritis (a degenerative disease that involves more than five joints). A review of Resident 25's Annual Minimum Data Set (MDS - a resident assessment tool) dated 12/25/2024, indicated the resident had severe cognitive impairment (decline in thinking, memory, and reasoning abilities, impacting daily functioning)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed ensure one of 16 sampled residents (Resident 63) received treatment and care in accordance with professional standards of practice. Resident 63, who had a history of diabetic ketoacidosis (DKA - a serious, potentially life-threatening complication of diabetes that occurs when the body does not have enough insulin [a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication], causing it to burn fat for energy instead of sugar, leading to a buildup of harmful acids called ketones in the blood) had abnormally high blood sugar readings, and did not have defined parameters for blood sugar readings to notify the doctor. This deficient practice caused an increased risk in Resident 63 having another episode of DKA. Findings: A review of Resident 63's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including unspecified acidosis (your body fluids have become too…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-13 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of two sampled residents (Resident 57) received treatment and services to prevent complications of an enteral feeding tube (g tube, delivery of liquid nutrients through a tube directly into the gastrointestinal tract). Resident 57's enteral feeding tube bag was not changed every 24 hours per the facility's Enteral Feeding Via Pump Administration policy. This deficient practice had the potential to place Resident 57 at risk for infection and gastrointestinal (GI) complications. Findings: A review of the admission record indicated Resident 57 was admitted to the facility on [DATE], with diagnoses including dysphagia (difficulty swallowing), aphasia (a disorder that makes it difficult to speak), dementia (a progressive state of decline in mental abilities), and Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements). A review of Resident 57's Quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one sampled resident (Resident 23) with prescribed Ativan (anxiolytic, psychotropic medication) as needed (PRN) order had a documented clinical rationale to extend the medication beyond 14 days. This deficient practice caused an increased risk in Resident 23 experiencing adverse consequences. Findings: A review of Resident 23's admission record indicated the resident was admitted to the facility on [DATE] with a diagnoses including anxiety disorder (excessive fear or worry that interferes with daily life), dementia (a progressive state of decline in mental abilities), dysphagia (difficulty swallowing). A review of Resident 23's Minimum Data Set (MDS - a resident assessment tool) dated 12/26/24, indicated the resident was not alert and oriented, and did not have good recall. The MDS indicated Resident 23 rarely felt lonely or isolated. A review of the Physician's Order dated 2/27/25 indicated Resident 23 was prescribed Ativan 0.5 mg by mouth…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-28 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure competent staff and provide abuse training, per facility policy, to Certified Nursing Assistant (CNA) 1, who was accused of sexually abusing Resident 1. CNA 1 did not receive Abuse Training while employed at the facility for several months. This deficient practice caused an increased risk of sexual abuse to Resident 1 and other facility residents. Findings: A review of the facility's in-services dated 2/3/2023, titled, Elder Abuse: Mandated Reporter, at 2 PM, did not indicate CNA 1 attended the in-service. A review of the facility's in-services titled, Abuse: Signs of Suspected Abuse/Unknown Injuries, dated 4/15/2023 at 2 PM, did not indicate CNA 1 attended the in-service. A review of the facility's in-services titled, Abuse: Mandated Reporting-Reporters, dated 5/2/2023, did not indicate CNA 1 attended the in-service. A review of the facility's in-service titled, Elder Abuse dated 11/15/2023, did not indicate CNA 1 attended the in-service. A review of the facility's in-service titled, Reporting Unusual Occurrences…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-29 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a call light (a device used by a patient to signal his or her need for assistance from a professional staff) was within reach for two of 18 sampled residents (Resident 12 and Resident 48) investigated for the call lights care area. This deficient practice had the potential to result in the residents not being able to call for facility staff assistance and increase their risk for injury or fall. Findings: a. A review of Resident 12's admission Record indicated the facility admitted the resident on 10/17/2021 with diagnoses including Alzheimer's disease (a brain disorders the slowly destroys memory and thinking skills and eventually, the ability to carry out the simplest tasks), pressure injuries (areas of skin that are damaged after being compressed for too long), and history of falling, and metabolic encephalic (a problem in the brain caused by a chemical imbalance in the blood). A review of Resident 12's History and Physical dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to properly set the low air loss mattress (LALM) settings for two of two sampled residents (Resident 12 and Resident 19). This deficient practice had the potential to cause harm to Resident 12 and Resident 19 by not providing services to promote the prevention pressure ulcer development. Findings: a. A review of Resident 12's admission Record indicated the facility admitted the resident on 10/17/2021 with diagnoses including Alzheimer's disease (a brain disorders the slowly destroys memory and thinking skills and eventually, the ability to carry out the simplest tasks), pressure injuries (areas of skin that are damaged after being compressed for too long), and history of falling, and metabolic encephalic (a problem in the brain caused by a chemical imbalance in the blood). A review of Resident 12's History and Physical dated 3/14/2023, indicated the resident did not have the capacity to understand and make decisions. A review of Resident 12's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary respiratory care services for two of eighteen sampled resident (Resident 27 and Resident 61) by failing to: a. Change Resident 27's nasal cannula (device used to deliver supplemental oxygen placed directly on a resident's nostrils) and humidification bottle every 7 days. b. Ensure Resident 61 had a date on the nasal cannula to ensure prompt weekly changing of the nasal cannula. These deficient practices had the potential to cause complications associated with oxygen therapy, including infection or respiratory distress. Findings: a. A review of Resident 27's admission record indicated the facility admitted the resident on 7/8/2022 with diagnoses including Alzheimer's disease ( a brain disorder that gets worse over time, usually affects memory, thinking and behavior) and dysphagia (difficulty swallowing). A review of Resident 27's risk for respiratory distress care plan, initiated 7/8/2022, indicated the resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-29 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a current copy of the resident's advance directive and/or advance directive acknowledgement form (a written statement of a person's wishes regarding medical treatment, made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) was complete and in the resident's medical chart for one of one sampled resident (Resident 1) medical records. This deficient practice had the potential for the facility to not honor the resident's medical decisions regarding end-of-life treatment. Findings: A review of Resident 1's admission record indicated the facility admitted the resident on 11/3/2022 and readmitted on [DATE], with diagnoses including vascular dementia (decline in mental ability severe enough to interfere with daily functioning/life), Type II diabetes mellitus (a chronic condition that affects the way the body processes blood sugar [glucose]), and major depressive disorder (mood disorder that causes a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to report unusual occurrences to the state survey agency (SSA) within 2 hours for two of two sampled residents (Resident 6 and Resident 58). The facility failed to report: -Resident 58 sustained a right 10th rib fracture (broken bone) after a fall on 9/21/2023. -Resident 6 sustained a temporal subdural hematoma and right frontal hematoma on 12/21/2023. These deficient practices resulted in a delay of State Survey Agency from investigating the circumstances of the injuries and potentially placed Resident 6 and 58 at further risk for injury. Findings: a.A review of Resident 58's admission record indicated the facility admitted resident on 3/17/2023, with diagnosis including dementia (loss of memory, language, problem solving and other thinking abilities that are severe enough to interfere with daily life), lack of coordination, and abnormalities of gait and mobility. A review of Resident 58's Minimum Data Set (MDS- a comprehensive assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-29 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident was provided a communication device or board with the language that the resident was able to understand for one of one sampled resident (Resident 33). This deficient practice prevented the resident from communicating with the staff and had a potential to delay receiving care/treatment the resident needed. Findings: A review of Resident 33's admission Record indicated the facility admitted the resident on 1/14/2017, and readmitted on [DATE], with diagnoses including dementia (decline in mental ability severe enough to interfere with daily functioning/life), Parkinson's disease (degenerative disorder affecting the motor system with symptoms that included shaking, rigidity, slowness of movement and difficulty with walking and gait), and epilepsy (a broad term used for a brain disorder that causes seizures [may cause loss of consciousness, falls, or massive muscle spasms]). A review of Resident 33's Minimum Data Set (MDS-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement the appropriate care and services to prevent urinary tract infections for one of one sampled resident (Resident 12) by failing to ensure that urinary bag tubing was not kinked. This deficient practice had the potential to result in catheter-associated urinary tract infection for Resident 12. Findings: A review of Resident 12's admission Record indicated the facility admitted the resident on 10/17/2021 with diagnoses including Alzheimer's disease (a brain disorder that slowly destroys the memory and thinking skills and eventually, the ability to carry out the simplest tasks), pressure injuries (areas of skin that are damaged after being compressed for too long), metabolic encephalic (a problem in the brain caused by a chemical imbalance in the blood), and a history of falling. A review of Resident 12's History and Physical dated 3/14/2023, indicated the resident did not have the capacity to understand and make decisions. A review of Resident 12's Minimum Data Set (MDS - an assessment and care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident was properly arranged and prepared for safety discharge to home for one of one sampled resident (Resident 1). This deficient practice resulted in Resident 1 ' s delayed discharge due to the arrangement of the delivery of their durable medical equipment (DME). Findings: A review of Resident 1 ' s Record of admission indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses including malignant neoplasm of colon (a cancer of the large intestine located at the end of the digestive tract), malignant neoplasm of brain (tumors that occurs in the brain due to an abnormal growth or division of cells), and difficulty on walking. A review of the Minimum Data Set (MDS - a comprehensive assessment and care screening tool) dated 10/20/2023, indicated Resident 1 ' s cognitive (mental action or process of acquiring knowledge and understanding) skills for daily decisions was moderately impaired. The MDS indicated Resident 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident received appropriate treatment and services to prevent urinary tract infections (UTI-an infection in any part of your urinary system your kidneys, ureters, bladder and urethra) for one of one sampled resident (Resident 2) by failing to assess Resident 2 who had an indwelling urinary catheter (foley catheter - a hollow tube left implanted in a body canal or organ, especially the bladder, to promote drainage) and document mucus and sediments (visible particles in the urine that can be made up of a variety of substances, including sloughing of tissue [debris]). The most common cause of sediment in the urine is a UTI. As a result, Resident 2 was placed at risk for a delay in necessary care and services to treat a possible UTI. Findings: A review of the Record of admission indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including Alzheimer ' s disease (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary respiratory care services for one out of one sampled resident (Resident 3) by failing to ensure Resident 3 ' s nasal cannula (NC -a connector attached to oxygen) tubing was changed per facility ' s policy. This deficient practice had the potential for the residents to develop respiratory infection. Findings: A review of Resident 3 ' s Record of admission indicated Resident 3 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including hemiplegia and hemiparesis (loss of the ability to move in one side of the body), dysphagia (difficulty swallowing food or liquid), and muscle weakness. A review of the Minimum Data Set (MDS - a comprehensive assessment and care screening tool) dated 11/30/2023, indicated Resident 3 ' s cognitive (mental action or process of acquiring knowledge and understanding) skills for daily decisions was moderately impaired. The MDS indicated Resident 3 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow infection control practices as evidenced by: -Certified Nursing Assistant 2 ( CNA 2) was observed not wearing the appropriate N95 respirator mask (a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) that was fit tested (a test protocol conducted to verify that a respirator is both comfortable and provides the wearer with the expected protection) for her. -CNA 1, CNA 3, and the Minimum Data Set (MDS- a standardized assessment and care screening tool) Coordinator were not N95 respirator mask fit tested. These deficient practices had the potential to expose residents, staff, and the community to Coronavirus (COVID-19, a virus that spreads from person to person causing respiratory illness). Findings: a. During an observation on 8/31/2023 at 10 AM, CNA 2 was observed wearing a Honeywell model N95 mask in the COVID-19 positive isolation area. CNA 2 stated she was not fit tested for the N95 respirator mask she was wearing. CNA 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$71,582 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $17,345 — penalty dated 2025-07-26
- $31,714 — penalty dated 2024-06-24
- $22,523 — penalty dated 2024-02-29
- Medicare payment denial — starting 2024-04-26 for 22 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BEST HEALTH SERVICES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 01/20/2016 |
| KIM, BANG | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 01/20/2016 |
| KIM, EDWARD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 01/20/2016 |
| RHEEM, JUSTIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/01/2019 |
| VILLALUZ, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/14/2020 |
CMS files one row per role, so the 10 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056174. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.