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Miracle Mile Healthcare Center, LLC

1020 South Fairfax Ave, Los Angeles, CA 90019 · For profit - Limited Liability company · 120 certified beds · (323) 938-2451 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citation at the harm level (F0758)4 immediate-jeopardy citations$273,521 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0606) — most recent Mar 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (110) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $273,521 in federal fines (most recent 2025-11-17)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
5901 W Olympic Blvd · (323) 932-5980 · Call to confirm hours
Pharmacy
5901 W Olympic Blvd · (323) 937-2590 · Call to confirm hours
Grocery
5670 Wilshire Blvd Ste 1800 · (323) 744-5446 · Call to confirm hours
Park
802 S Sierra Bonita Ave · (213) 500-9109 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.2%10.2%15.4%worse
Long-stay residents who lose too much weight4.1%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.8%0.9%better
Long-stay residents with a urinary tract infection1.4%1.2%2.0%better
Long-stay residents with depressive symptoms11.7%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.5%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened12.1%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.3%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine99.1%98.2%95.3%typical
Long-stay residents with pressure ulcers6.4%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control7.9%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table15.9%12.0%17.1%typical
Short-stay residents who newly got an antipsychotic medication6.9%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine91.2%93.2%79.4%better
Short-stay residents rehospitalized after admission26.2%23.0%22.6%worse
Short-stay residents with an outpatient ER visit10.2%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days3.752.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.501.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

33.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 72 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

33.8%U.S. median 51.5%
Got home and stayed home
13.1%U.S. median 10.7%
Went back to hospital
71.2%U.S. median 56.6%
Met the expected recovery
0.07U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.02hours / resident / day
Occupational therapy

Met the expected recovery: 71.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 125 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.07 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 54% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF33.8%CMS range 21.2–44.151.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.1%CMS range 10.2–18.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge71.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge73.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified90.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting94.3%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge42.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.3%CMS range 5.9–12.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.481.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.34
RN hours/ resident / day
1.19
LPN hours/ resident / day
2.52
Aide hours/ resident / day
4.05
Total nurse hours/ resident / day
0.25
RN hoursweekends
53.4%
Total nursing turnover
63.6%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 105.5 residents a day — about 88% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.05 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.34 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.65 hrs/resident/day on weekends vs 4.21 on weekdays — 13% thinner on weekends. RN hours go from 0.38 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2026-03-20)
14
at the previous standard inspection (2025-01-05)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

110 citations, most serious first. The 16 most serious are shown; the remaining 94 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident, who had periods of confusion, did not elope (the act of leaving a facility unsupervised and without prior authorization) from the facility for one of nine sampled residents (Resident 1). The facility failed to: 1. Implement the care plan to Monitor/document/report PRN (whenever necessary) any changes in cognitive (of, relating to, being, or involving conscious intellectual activity (such as thinking, reasoning, or remembering) function when Resident 1 exhibited periods of confusion on [DATE]. 2. Monitor and supervise Resident 1 when Certified Nursing Assistant (CNA 3) observed Resident 1 on [DATE] at around 1 pm close to the elevator. Resident 1 was wearing a double gown (one on front and one on the back) with a sweater and had a black bag with some belongings. 3. Have a system in place to supervise and monitor Resident 1's whereabouts to prevent him from eloping from the facility. These deficient practices resulted in Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-05-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the physician when there is a significant change in resident's health condition for one of five sampled residents (Resident 1) by failing to: 1. Notify the attending physician and/or the Psychiatrist (PSYCH 1) when Resident 1 (R1) had increased paranoia (the unwarranted or delusional belief that one is being persecuted, harassed, or betrayed by others, occurring as part of a mental condition) episodes. Resident 1 stating, I was being poisoned, and refusing to take prescribed Risperdal (used to treat certain mental/mood disorders such as schizophrenia) and Keppra (used to treat seizures [a sudden, uncontrolled electrical disturbance in the brain]). 2. Notify the attending physician when Resident 1 is refusing to take prescribed Risperdal (used to treat certain mental/mood disorders such as schizophrenia) and Keppra two or more consecutive times as indicated in the facility's P&P titled, Change in a Resident's Condition or Status. 3.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2024-05-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure one of five sampled residents (Resident 1[R1]) received Risperdal (medication used to treat certain mental and or/mood disorders such as schizophrenia [a disorder that affects a person's ability to think, feel, and behave clearly]) as prescribed by the attending physician (MD1). Resident 1's diagnoses included schizophrenia. 2. Ensure the MD1 were made aware that one of five sampled residents (R1) was refusing to take Risperdal as ordered and was exhibiting increased paranoia episodes manifested by (m/b) R1 stating, I was being poisoned, and hearing voices. 3. Ensure the Pharmacist (Pharm1) conducted a monthly medication regimen review (MRR - an important component of the overall management and monitoring of a resident's medication regimen) for one of five sampled residents' (R1) used of Risperdal. 4. Ensure a gradual dose reduction (GDR the stepwise tapering of a dose to determine if symptoms, conditions, or risks can be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-08-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure, for one of seven residents (Resident 1), who was on 1:1 (an observation whereby a patient/person at no time is left alone) supervision for safety while on 5150 (is the Welfare and Institutions Code number, which allows an adult who is experiencing a mental health crisis to be involuntarily detained for a 72- hour psychiatric hospitalization when evaluated to be a danger to others, or to himself or herself, or gravely disabled) for danger to others and elopement (a patient who leaves the hospital when doing so may present an imminent threat to the patient's health or safety), was not left unattended on 8/13/2023. The facility was aware Resident 1 had a history of elopement at a general acute care hospital 1 (GACH 1), attempted to open his room window twice while at the skilled nursing facility (SNF), had exhibited increased agitation, and was verbally and physically threatening staff for two days. This failure resulted in Resident 1 escaping and falling from a second floor window on 8/13/2023 and landed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the safety of one of the three residents (Resident 1) by failing to: 1. Complete the Wandering Risk and Elopement (a patient, often cognitively impaired, leaves a healthcare facility or safe area unsupervised and unnoticed, posing serious risks of injury or death) Screening Assessment on 9/26/2025 (initial admission) on 10/20/2025.2. Update Wandering and Elopement Risk Assessment as Resident one is known to have observed displaying exit seeking behavior and trying to leave the facility on 10/11/2025 and 11/4/2025.3. Develop a comprehensive care plan for elopement to prevent injuries. 4. Ensure Licensed Vocational Nurses (LVN) 1 and LVN 2, immediately intervened and continuously monitored Resident 1 who was gradually experiencing aggressive behavior by continuously kicking a window on 11/4/2025 while Resident 1 is on 1:1. As a result, On 11/4/2025 at 9:16 pm, Resident 1 was transferred to General Acute Care Hospital (GACH) 1 via 911…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement fall prevention measures by monitoring for the effectiveness of the interventions and modify the interventions based on the needs of the resident to prevent recurrent falls and injury for one of three sampled residents (Resident 1). This deficient practice resulted in Resident 1 having multiple falls on 10/10/23, 11/20/23, 2/25/24, 5/24/24, 7/5/24, and 8/21/24. On 8/21/24 at 5:25 pm, Resident 1 had a fall and was transferred to a general acute care hospital (GACH) via 911 (emergency response telephone number), where Resident 1 with a traumatic head injury (injury to the head acquired from an outside force, usually a violent blow) resulting in a left subdural (area between the brain and skull) hematoma (a collection of blood outside of blood vessels usually caused by injury or surgery that damages the blood vessels) and nondisplaced (connected) left 3rd to 6th rib fractures. GACH admitted Resident 1 to the Intensive Care Unit (ICU, a special…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-20 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately calculate the Direct Care Services Hours Per Patient Day (DHPPD) for Certified Nursing Assistants (CNA) for five of five sampled days ([DATE], [DATE], [DATE], [DATE] and [DATE]). This deficient practice resulted in inaccurate DHPPD hours being reported and posted and had the potential to affect the quality of care and services given to the residents because of a decrease in direct nurse care hours. During a telephone interview on [DATE] at 9:59 am with CNA 5, she stated her CNA certification expired in September of 2023 and she was assigned as hall monitor, sitter or caregiver depending on the need at the facility (which were all non-CNA roles). She further stated the Director of Staff Development (DSD) at the time was really bad and never ended up signing her in-service hours to renew her CNA certification so she ended up working there in non-CNA roles for another few months then left. Further stating she should not have been included with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the required Interdisciplinary Team (IDT, a group of people from different jobs or specialties who work together to help take care of a resident in a healthcare facility) members-specifically the attending physician-participated in the development of the resident's comprehensive care plan, and failed to document the physician's participation or any attempt to obtain input, for one of three sampled residents (Resident 2)These deficient practices had the potential to result in Resident 2's needs and care not been met.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to facility on 3/2/2026 with the diagnosis that included but not limit to: acute respiratory failure (a condition body isn't getting enough oxygen), asthma (a long term condition that affects your lungs and makes it hard to breathe), pulmonary embolism (a condition that a blood clot is travels to the lungs and get stuck there), obesity a condition body having too much body fat) , DTV ( Deep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 2)'s physician order dated 3/16/2026 was being placed and implemented.This deficient practice had the potential to negatively affect Resident 2's care and treatment.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to facility on 3/2/2026 with the diagnosis that included but not limit to: acute respiratory failure (a condition body isn't getting enough oxygen), asthma (a long term condition that affects your lungs and makes it hard to breathe), pulmonary embolism (a condition that a blood clot is travels to the lungs and get stuck there), obesity a condition body having too much body fat) , DTV ( Deep Vein Thrombosis, a condition a blood clot has formed in a deep vein, usually in the leg) on both legs.During a review of Resident 2's MDS (Minimum Data Set, a resident assessment tool) dated 3/8/2026, the MDS indicated Resident 2 is cognitive intact.During a concurrent interview and record review on 5/20/2026 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 2)'s History and Physical (H&P) was completed within 72 hours per the facility policy. This deficient practice had potential to result in Resident 2's needs not been met. Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to facility on 3/2/2026 with the diagnosis that included but not limit to: acute respiratory failure (a condition body isn't getting enough oxygen), asthma (a long term condition that affects your lungs and makes it hard to breathe), pulmonary embolism (a condition that a blood clot is travels to the lungs and get stuck there), obesity a condition body having too much body fat) , DTV ( Deep Vein Thrombosis, a condition a blood clot has formed in a deep vein, usually in the leg) on both legs.During a review of Resident 2's MDS (Minimum Data Set, a resident assessment tool) dated 3/8/2026, the MDS indicated Resident 2 is cognitive intact.During a concurrent interview and record review on 5/20/2026…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure medication left at resident's bedside was taken by one of four sampled residents (Resident 2).This failure resulted in Resident 2 not receiving the morning doses of their blood pressure, heart, and cancer medications, and had the potential to negatively affect her health.During a review of Resident 2's admission Record dated 5/1/26 indicated the resident was admitted to the facility on [DATE] with diagnoses including; hypertensive (high blood pressure) heart disease with heart failure (a chronic condition where the heart muscle cannot pump enough blood to meet the body's needs for oxygen), atrial fibrillation (Afib - a heart rhythm disorder where the upper chambers of the heart (atria) beat irregularly and rapidly), muscle wasting, low back pain, osteoporosis (weak and brittle bones due to lack of calcium and Vitamin D) and benign neoplasm (non-cancerous, abnormal growth of cells) of right breast.During a review of Resident 2's Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-16 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the accuracy of Minimum Data Set (MDS - resident assessment tool) for one of seven sampled residents (Resident 2).This failure resulted in an inaccurate assessment for Resident 2 and had the potential to affect the delivery of care and services.During a review of Resident 2's admission Record, dated 4/16/26, indicated Resident 2 was admitted to the facility on [DATE], with a diagnoses including; bradycardia (slow heart rate), hypertensive heart disease with heart failure (occurs when chronic high blood pressure causes the heart to work harder, resulting in thickened (hypertrophied) or weakened heart muscle), cardiomyopathy (disease of the heart muscle that makes it harder for the heart to pump blood), and hemiplegia (muscle weakness on one side of the body) of the left nondominant side.During a review of Resident 2's Minimum Data Set (MDS-resident assessment tool) dated 4/1/26 indicated Resident 2 had intact cognition (ability to reason, make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure interventions performed during a change of condition incident were documented in the medical record for one of seven sampled residents (Resident 1)This failure resulted in an incomplete medical record for Resident 1 and had the potential to affect the delivery of care and services.During a review of Resident 1's admission Record, dated 4/16/26, indicated Resident 1 was admitted to the facility on [DATE], with a diagnoses including; chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing), hypertension (HTN - high blood pressure), anemia (a condition where the body does not have enough healthy red blood cells), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), failure to thrive (a decline caused by chronic diseases and functional impairments which can cause weight loss, decreased appetite, poor nutrition, and inactivity), and muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the residents' environment remained free from accidents and hazards for ambulatory cognitively impaired residents, by failing to provide adequate supervision and monitoring for two out of three sampled residents, (Resident 1 and Resident 2) according to the facility's policy and procedures (P&P) titled, Safety and Supervision of residents with a review date of 1/20/2026. This deficient practice resulted in an unexpected and unintentional resident altercation that had the potential to result in significant physical injury and burns. Findings: A review of Resident 1's admission record indicated the Resident was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included depression (mood disorder characterized by persistent sadness, low mood, and a loss of interest in activities), circadian rhythm sleep disorder (conditions where a person's internal biological clock is out of sync with their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-20 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure five of 10 sampled residents (Residents 15, 55, 3, 11, and 46) received appropriate services to prevent a decline or maintain joint range of motion (ROM, full movement potential in a joint) and mobility by failing to:1a. For Resident 55, provide Restorative Nursing Aide program (RNA, nursing aide program that help residents to maintain their function and joint mobility) as ordered for both upper extremities (UE, shoulder, elbow, wrist/hand) active range of motion (AROM, movement at a given joint when the person moves voluntarily) three times a week from 3/2/26 to 3/17/26. 1b. Indicate objective range of motion measurements for impaired joints on Resident 55's Physical Therapy (PT, a rehabilitation profession that restores, maintains, and promotes optimal physical function) evaluation dated 2/3/2026.2. For Resident 3, provide Occupational Therapy (OT, rehabilitative profession that provides services to increase and/or maintain a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-20 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY a. Based on interview and record review, the facility failed to ensure that a physician was notified and documentation pertaining to the resident's refusal of medication was done for one of three sampled residents (Resident 89) according to the facility's policy and procedures (P&P) titled Requesting, Refusing, and/or Discontinuing Care or Treatment, reviewed 1/20/2026, when Resident 89 frequently refused the following medications;1. Antiseizure (calm overactive electrical signals in the brain to prevent or stop seizures) medications, 18 times in January 2026, 27 times in February 2026, and 22 times from 3/1/2026 to 3/19/2026.2. Antipsychotic (used to treat serious mental health conditions by managing symptoms such as hallucinations, delusions, or severe loss of touch with reality) medications 20 times in January 2026, 27 times in February 2026, and 17 times from 3/1/2026 to 3/19/2026. b. Based on interview and record review, for two of three residents (Residents 75 and 81), the facility failed to implement the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 94 citations
  • Potential for harm · E2026-03-20 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the standardized recipes for lunch menu were followed on 3/17/2026 by failing to:1.Ensure minced and moist texture bread and cabbage was prepared according to the IDDSI- Level Five minced and moist foods- (All foods prepared for this diet must be soft, moist with all excess fluid drained, and minced to size no larger than 4mm fits through the gaps of fork prongs) when 5 residents received bread and cabbage with carrots that was not small (minced) did not fit through the fork prongs.2. Ensure cooks followed the food production recipe for 28 residents on the soft and bite size diet (food particle are soft and chopped into 1/2 inch pieces) who received minced (ground beef consistency) corned beef instead of chopped into 1/2 inch pieces. These deficient practices had the potential to result in meal dissatisfaction, decreased nutritional intake and increased choking risk for the five residents on minced and moist diet. Findings: 1.During an observation of the tray line (tray line - a system of food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-20 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and preparation practices in the kitchen when:1.Two open packages of hot dog with dates 3/10/26-3/13/26 expired and stored in the walk-in refrigerator. Fully cooked Corned beef was stored on the bottom shelf below raw ground beef. One box containing 70 single serve containers of juice with a thaw date of 3/5/26 expired exceeding storage period for frozen juice and stored in the walk-in refrigerator. 2. There was water accumulation around the grease trap (A kitchen grease trap (or interceptor) is a plumbing device designed to capture fats, oils, and grease (FOGs) from wastewater/dish machine before they enter drainage systems, preventing clogs, backups, and odors.), oil-like substance was floating over the water build up. Potential for contamination of food, utensils, equipment, food contact surfaces and attract pests to the kitchen area.3. One can opener blade was dirty with dried brown residue, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-20 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the trash stored in the dumpster area was maintained in a sanitary manner. Three of four trash bins were overfilled, lids kept open and flies were present inside the dumpster room. There was trash (plastic cups, food containers, plastic utensils, gloves and paper) scattered on the ground, and under the trash bins. This deficient practice had the potential for harborage and feeding of pests. Findings: During an observation in the main dumpster area located in an alley behind the facility on 3/17/2026 at 10:30AM; The facility dumpster area was behind a locked gate. Three of four trash bins were overfilled, and trash lids were open. The trash room was filled with flies. During a concurrent observation and interview with Maintenance Supervisor (MS) and Dietary Supervisor (DS) on 3/17/2026 at 10:30AM, MS stated trash lids should stay closed, so it doesn't bring in pests like flies and rats. MS stated the ground is full of trash and should be swept more often by housekeeping. DS stated there are plastic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure standard infection control practices for one of one residents (Resident 115) and for three of three sampled staff by failing to: Change Resident 115's Peripherally Inserted Central Catheter (PICC-a long, thin, flexible tube inserted into a peripheral vein in the arm and advanced to the heart used to deliver medication intravenously (IV-into a vein) access for weeks or months) dressing within 7 days according to the facility's P&P titled, Central Venous Catheter Dressing Changes.Fit test three of three sampled staff (Certified Nursing Assistant [CNA] 2, Licensed Vocational Nurse [LVN] 2 and LVN 3) for their N95 mask (also known as a respirator, it is a respiratory protective device designed to achieve a very close facial fit and provide efficient filtration of airborne particles)These deficient practices placed the Resident 115 at risk for infection had the potential to result in blood stream infections through contamination of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-20 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility's staff and practitioner failed to assess one (1) out of 1 sampled resident (Resident 115's) mental and physical abilities to determine whether self-administering medications are clinically appropriate for the Resident prior to leaving medications at Resident 115's bedside.This deficient practice paused the risk of improper use/ingestion, and accidents with the potential for adverse reactions, unnecessary hospitalization and possible poor outcomes for Resident 115 and for residents with wandering behavior. Findings: A review of Resident 115's admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses that included peritoneal abscess (a pocket of pus and infected fluid in your belly), Abdominal actinomycosis (bacterial infection caused by Actinomyces species), Pneumonia due to Klebsiella Pneumoniae (bacterial infection caused by Gram-negative, encapsulated Klebsiella pneumoniae bacteria), Surgical aftercare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-20 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent employing a staff member who had been found guilty of abuse or mistreatment by a court of law when one of 10 contracted therapy staff (Physical Therapy Assistant [PTA] 1) continued to work at the facility after PTA 1 was cited by the Physical Therapy (PT, a rehabilitation profession that restores, maintains, and promotes optimal physical function) Board of California (PTBC) on 2/5/2025 for a conviction of a misdemeanor (criminal offense) violation of inflict corporal injury (willful, direct application of physical force) and failure to notify the PTBC. This deficient practice had the potential for PTA 1 to abuse or mistreat any resident residing at the facility. Findings: During a review of the facility's Therapy Department Rehabilitation Staff Schedule, the Rehab Staff Schedule indicated PTA 1 was a current full time therapy staff at the facility. During a review of PTA 1's PTBC PTA license, PTA 1's PTBC license indicated a citation was issued on 2/5/2025. During a review of the PTBC citation issued…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-20 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that resident or their representative were notified timely in writing of resident transfer and bed hold provision according to the facility's policy & procedures (P&P) titled Bed-Holds and Returns with review date 1/20/2026 for one of five sampled residents (Resident 110). This deficient practice resulted in Resident 110 and/or their representative not being aware of the facility's bed hold policy upon transfer to the hospital from the facility. Findings: A review of Resident 110's admission Record indicated the facility admitted Resident 110 on 12/23/2025 with diagnoses including peripheral vascular disease (PVD - a slow, progressive circulation disorder where blood vessels outside the heart and brain-usually in the legs-become narrow, blocked, or spasm), hypertension (HTN-high blood pressure), and hyperlipidemia (HLD -too much fats in the bloodstream). A review of Resident 110's Bed hold informed consent indicated Resident 110 was admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-20 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide s speech and language pathology (SLP, profession that identifies, assesses, and treats speech, language, cognitive communication and swallowing disorders) services to improve communication for one of 25 sampled residents (Resident 92) who had difficulty with speech and communication. This deficient practice had the potential to prevent Resident 92 from communicating effectively with other residents, staff, healthcare providers, and the community. Findings: During a review of Resident 92's admission Record (AR), the AR indicated Resident 92 was initially admitted [DATE] and readmitted [DATE] with diagnoses including, but not limited to hemiplegia (weakness to one side of the body) and hemiparesis (inability to move one side of the body) following cerebral infarction (blockage of the flow of blood brain, causing or resulting in brain tissue death) affecting right dominant side and dysarthria (difficulty speaking) and anarthria (loss…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure the environment remained free of accident hazards for one of seven sampled residents (Resident 38) by failing to provide Resident 38 with a wheelchair with two hand brakes. This deficient practice has the potential to result in Resident 38 falling or sustaining an injury. Findings: A review of Resident 38's admission Record indicated the facility admitted the resident on 3/2/2026 with diagnoses that included muscle wasting (weakening, shrinking, and loss of muscle) and atrophy (decrease in size and thinning of muscle tissue), osteoarthritis (aka arthritis, when the cushion between the bones wear down causing bones to rub together) and asthma (condition that causes your airways to swell, narrow and fill with mucus). A review of Resident 38's admission Fall Evaluation, dated 3/2/2026, indicated the resident was not able to perform the gait/balance and was not able to walk straightforward nor was able walk through a doorway and turn. A review of Resident 38's Fall Risk Care Plan, initiated 3/4/2026,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-20 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to effectively manage a resident's pain by not making a pain consultation appointment as ordered by the physician for one of one residents (Resident 16) sampled residents for pain management. This deficient practiced had the potential to negatively affect the residents' physical comfort and psychosocial well-being and had the potential to increase the resident's pain level. Findings: A review of Resident 16's admission information indicated Resident 16 was admitted to the facility on [DATE] with diagnoses that included low back pain, paraplegia (loss of movement and/or sensation, to some degree, of the legs) and stage 4 pressure ulcers (Full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or bone) of the left and right buttock. A review of Resident 16's Risk for Pain Care Plan (CP), initiated on 7/23/2025, indicated the goal was for the resident's pain to be minimized. The CP interventions included to medicate the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-20 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 13), who had diagnosis of paranoid schizophrenia (type of schizophrenia associated with feelings of being persecuted or plotted against) was provided with the necessary behavioral health care as indicated in the plan of care and per physician order when the facility failed to monitor and document the targeted behaviors of Resident 13's psychotropic medications (drug that affects behavior, mood, thoughts, or perception). This deficient practice had the potential for Resident 13 to not receive the correct medication dosage or psychiatric care.Findings: A review of Resident 13's admission Record (Face Sheet) indicated the facility admitted the resident on 6/16/2025, with diagnoses including paranoid schizophrenia, schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior) and depression. disorder. A review of Resident 13's Psychotropic Medications Care Plan developed on 6/17/2025, indicated the resident was taking psychotropic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-20 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility and consultant pharmacist (a professional responsible for reviewing each resident's medication profile monthly to identify and report changes) failed to identify irregularities during medication regimen review/ drug regimen review (MRR or DRR a comprehensive evaluation of a patient's current medication list to identify potential drug interactions, adverse effects, and other medication-related issues) related to administration of Keppra (generic name - levetiracetam, a medication used to treat or prevent seizures (a sudden, temporary surge of uncontrolled electrical activity in the brain that causes temporary changes in behavior, movement, feelings, or consciousness) when one of three residents (Resident 81) reviewed during medication pass observation, refused antiseizure medication, Keppra, 126 times between 12/2025 through 3/19/2026. This failure to identify and report irregularities resulted in Resident 81 failing to receive Keppra as ordered, inconsistent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow doctor's orders to administer pain medication for severe pain at or above a pain score of eight out of ten (8/10- a numerical pain assessment tool where zero [0] is no pain and 10 is severe pain)for severe pain, per doctor's orders. This deficient practice did not provide treatment and care in accordance with professional standards of practice and physician's order for Resident 48. Findings: A review of Resident 48's admission Record indicated Resident 48 was admitted to the facility on [DATE], with medical diagnoses that included: Anemia (A condition where the blood lacks enough healthy red blood cells), hyperlipidemia (A common condition where there are too many fat particles in the bloodstream), and hypotension (a medical condition when the blood pressure is low). A review of Resident 48's Minimum Data Set (MDS - a resident assessment tool), dated 1/23/2026 indicates Resident 48's cognition (the mental ability to make decisions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-20 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper storage, labeling, and/or disposal of medications by failing to ensure: 1. An open box of Assure Prism Blood Glucose (BG; amount of sugar in the blood) Control Solution (used to check blood glucose monitors) included an open date (the date the medication was first opened) to prevent the potential use of blood glucose control solution after expiration for residents with diabetes (a condition where the body has trouble controlling blood sugar) receiving diabetic treatment from Medication Cart 4 (MedCart) 4, in accordance with the manufacturer's specification for Assure Prism Blood Glucose Monitoring System, dated 12/2025. 2. Resident 12, who was no longer in the facility's medications were removed from MedCart 2 and not stored with active residents' medications. These deficient practices increased the risk of using expired or ineffective BG Control Solution, which could result in inaccurate BG readings, harm to diabetic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-20 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a bed grab bar (a medical device designed to assist with mobility, allowing users to reposition, turn, and safely transfer in and out of bed) was maintained and in good working order for one out of one sampled Resident (Resident 76). This deficient practice had the potential to create severe safety risks, such as entrapment, asphyxiation and falls with injury. Findings: A review of Resident 76's admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses that included dementia (progressive decline in cognitive function including memory, thinking, behavior, and language that is severe enough to interferes with activities of daily life), type 2 diabetes mellitus (high blood sugar (hyperglycemia)), Benign prostatic hyperplasia (noncancerous enlargement of the prostate gland), cognitive impairment (problems with thinking, memory, concentration, and decision-making that interfere with daily life) A review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents' (Resident 2) was free from abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) and neglect (the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish or emotional distress) by failing to ensure staff checked on Resident 2 every 2 hours to assist the resident with toileting as needed and to provide care on 1/9/2026 on the 11PM to 7AM shift on 1/9/2026 on the 11 PM to 7 AM shift. This failure resulted in Resident 2 not receiving ADL care including incontinent care for 7 hours and 30 minutes from 1/9/2026 at 11 PM to 1/10/2026 at 5 AM when licensed vocational nurse (LVN) 2 found Resident 2 on the floor, sitting in feces (stool) placing Resident 2 at increased risk to suffer mental anguish or emotional distress.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the Low Air Loss mattress (LAL- a bed that alternates pressure to help heal and prevent pressure injuries) was set at the correct pressure for one of four sampled residents (Resident 1) according to the manufacturer's guide titled Dynarex LAL mattress manual. Resident 1's weight was 106 pounds (lbs-unit of weight measurement) and the LAL mattress was set for someone who weighed 350 lbs on 2/3/2026. This failure placed Resident 1 at increased risk for skin breakdown and compromised dignity. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnosis of complete paraplegia (a total loss of voluntary movement and sensation in the lower half of the body, legs, feet, toes, due to severe spinal cord damage, completely blocking nerve signals from the brain below the injury level, often affecting bladder and bowel control too, with arm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents' (Resident 2) did not suffer an unwitnessed fall on 1/9/2026 on the 11 PM to 7 AM shift as evidenced by failing to: Ensure that staff checked on Resident 2 every 2 hours to assist the resident with toileting as needed and to provide care on 1/9/2026 on the 11Pm to 7AM shift as stated in Resident 2's Care Plan (CP-a personalized document that outlines a resident's needs, goals, and the specific services required to achieve them, ensuring consistent and holistic care) titled Resident is at Risk for falls . initiated on 3/6/2025. 2Place floor mats on the floor for safety on 2/3/2026 as ordered by physician. This failure resulted in Resident 2 being found in her room on the floor (unknown length of time) sitting in feces on 1/10/2026 at approximately 5 AM. Resident 2 remained on the floor on 1/10/2026 until 7 AM when the oncoming shift staff lifted Resident 2 off the floor. This failure resulted in.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide incontinent (lack of control over urination or defecation) care and appropriate pressure injury (an injury that breaks down the skin and underlying tissue when an area of skin is placed under pressure) prevention interventions for one of four residents (Resident 1) as evidenced by Resident 1 wearing the same incontinent (the involuntary loss of bladder control (urine) or bowel control (feces/stool) brief (designed for managing moderate to heavy bladder or bowel incontinence) that Certified Nursing Assistant (CNA) 1 applied on the resident on 1/6/2026 at 5:30 AM through 1/10/2026 at 1AM (approximately three days). CNA1 wrote his initials, time, and date when he applied the incontinent brief on Resident 1. This failure placed Resident 1 at risk for skin breakdown and compromised dignity. Findings; During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-17 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to immediately provide necessary and appropriate behavioral health care and services to one of three sampled residents (Resident 1) who was experiencing mental health crisis on 11/4/2025 during the 3pm to 11pm shift. As a result on 11/4/2025, Resident 1 broke a window with the metal object. Resident 1 stood on top of a nightstand in her room l on the floor. Resident 1 suffered swelling and severe pain to the right leg. On 11/4/2025 at . Resident 1 was transferred to a general acute care hospital (GACH) 1 for further evaluation and management. Resident 3 was afraid to sleep and be in the same room with Resident 1. Findings: A review of Resident 1's admission record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with a diagnoses that included major depressive disorder (a serious mental health condition where a person experiences a persistent and intense feeling of sadness or a loss of interest in activities,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-17 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe and comfortable environment for one of three sampled residents (Resident 2), by failing to ensure:1. Resident 2 was not admitted and remained in a cold room with a broken window on 11/4/2025 2. Repaired broken window in a timely manner.3. Checked and logged the resident's room temperature to ensure the room temperature was comfortable and not cold.4. Provide Resident 2 with extra blankets to keep the resident warm.5. Move resident 2 to another room with no broken window. These failures:1. Resulted in Resident 2 stating he was very angry and suffered/endured the from extreme cold temperature for two days and nights placing Resident 1 at increased risk to suffer hypothermia (a condition that occurs when core body temperature drops below 95 degrees Fahrenheit). Resident 2 was at risk suffer injury(ies) from the broken glass.2. Had the potential for insects/rodents to enter Resident 2's room through the broken window.Findings:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain window screens in good repair for one of six sampled resident rooms (Room A). During observation on 9/16/25, the window in Room A was observed open and the window screen had a big hole in the lower corner. This deficient practice had the potential for insects to enter through the hole in the window screen and potentially cause diseases to residents, staff and visitors. During observation inside Room A and concurrent interview on 9/16/25 at 11:23 a.m., the certified nursing assistant (CNA 1) stated the window in Room A was slightly open. CNA 1 stated the window was open for ventilation. CNA 1 further added the window screen had a hole and .insects such as flies and mosquitoes can get inside the room and go to the residents. During an interview on 9/16/25 at 1:21 p.m., the infection preventionist (IP) stated when there's a hole in the window screen there is the potential for flies and mosquitoes to enter the residents room. During a review of the facility Policy titled Quality of Life- Homelike…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to keep the call light (the primary method of patient-nurse communication in a hospital setting, often used as a measure of nurse responsiveness) within reach for one of three random selected residents (Resident 3). This deficient practice had the potential to result in staff delay in meeting resident's needs for hydration, toileting, and activities of daily living as well as a delay in provision of assistance which may lead to falls and accidents.During a review of Resident 3's Record of Admission (undated), indicated, Resident 3 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including asthma (a chronic lung condition that causes the airways to become inflamed and narrow, making it difficult to breathe), osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage), and hyperlipidemia (a medical condition characterized by abnormally high levels of fats (lipids) in the bloodstream).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-05 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promote dignity and respect for one of three sampled residents (Resident 3) by failing to: 1. Provide clean clothings and linen. 2. Provide an incontinence (Inability to control the flow of urine from the bladder [urinary incontinence] or the escape of stool from the rectum [fecal incontinence] diaper. This deficient practice placed Resident 3 to feel uncared for and embarrassed. Findings: During a review of Resident 3 ' s admission record indicated the facility was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnosis that included End Stage Renal Disease (ESRD- the final, permanent stage of chronic kidney disease, where kidney function has declined to the point that the kidneys can no longer function on their own), dependence on renal dialysis (HD- a procedure that cleans your blood when your kidneys can't do it properly), and chronic obstructive pulmonary disease (COPD- a progressive lung disease that causes long-term…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure safe and orderly discharge from the facility to Residential Care Facility for the Elderly (RCFE) for one of three sampled residents (Resident 1) by failing to: 1. to have resident's physician document the reason for discharge in the medical record. 2. have documentation of communication with the receiving facility about Resident 1's discharge and follow up call to the facility on how the resident was adjusting to the new facility. These failures had the potential to result in ineffective discharge planning, with disruption in continuity of care, and complications in the resident's recovery. Cross reference with F712. Findings: During a review of Resident 1's admission Record , the record indicated the resident was admitted to the facility on [DATE] with diagnoses including; paranoid schizophrenia, anemia, diabetes mellitus (DM-, major depressive disorder and hypertensive (high blood pressure) heart disease. The same record further indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide one of six sampled residents (Resident 1) the Notice of Transfer Discharge form 30 days before non-emergency discharge. This failure resulted in the resident not being able to appeal his discharge thus infringing on his rights to do so. Cross reference with F622 Findings: During a review of Resident 1's admission Record , the record indicated the resident was admitted to the facility on [DATE] with diagnoses including; paranoid schizophrenia, anemia, diabetes mellitus (DM-, major depressive disorder and hypertensive (high blood pressure) heart disease. The same record further indicated Resident 1 was self- responsible. During a review of the Minimum Data Set (MDS - a resident assessment tool) dated 8/19/24 indicated Resident 1's cognitive (relating to mental action or process of acquiring knowledge and understanding) skills for daily decisions were severely impaired and had medically complex conditions. The MDS further indicated Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a safe and orderly discharge for one of six sampled residents (Resident 1). This failure resulted in the resident not being involved in selecting the facility he would be discharged to. Cross reference with F622 Findings: During a review of Resident 1's admission Record , the record indicated the resident was admitted to the facility on [DATE] with diagnoses including; paranoid schizophrenia, anemia, diabetes mellitus (DM-, major depressive disorder and hypertensive (high blood pressure) heart disease. The same record further indicated Resident 1 was self- responsible. During a review of the Minimum Data Set (MDS - a resident assessment tool) dated 8/19/24 indicated Resident 1's cognitive (relating to mental action or process of acquiring knowledge and understanding) skills for daily decisions were severely impaired and had medically complex conditions. The MDS further indicated Resident 1 required set up or clean-up assistance to supervision or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop a care plan for history of memory problems for one of six sampled residents (Resident 1). This failure resulted in no plan of care for Resident 1's memory problems during his time at the facility. Findings: During a review of Resident 1's admission Record , the record indicated the resident was admitted to the facility on [DATE] with diagnoses including; paranoid schizophrenia, anemia, diabetes mellitus (DM-, major depressive disorder and hypertensive (high blood pressure) heart disease. The same record further indicated Resident 1 was self- responsible. During a review of the Minimum Data Set (MDS - a resident assessment tool) dated 8/19/24 indicated Resident 1's cognitive (relating to mental action or process of acquiring knowledge and understanding) skills for daily decisions were severely impaired and had medically complex conditions. The MDS further indicated Resident 1 required set up or clean-up assistance to supervision or touching…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the attending physicians came in to visit the resident as outlined in the regulation for one of five sampled residents (Resident 1). This failure had the potential to effect the residents plan of care and delivery of services. Cross reference with F622 Findings: During a review of Resident 1's admission Record , the record indicated the resident was admitted to the facility on [DATE] with diagnoses including; paranoid schizophrenia, anemia, diabetes mellitus (DM-, major depressive disorder and hypertensive (high blood pressure) heart disease. The same record further indicated Resident 1 was self- responsible. During a review of the Minimum Data Set (MDS - a resident assessment tool) dated 8/19/24 indicated Resident 1's cognitive (relating to mental action or process of acquiring knowledge and understanding) skills for daily decisions were severely impaired and had medically complex conditions. The MDS further indicated Resident 1 required set up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to honor one of the four sampled residents (Resident 3) rights to be seen by a physician by failing to arrange reliable transportation for Resident 3. This deficient practice resulted in Resident 3 missing his appointment on 3/4/2025. Findings: During a review of the admission record for Resident 3 indicated Resident 3 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including depression (a common mental health condition characterized by a persistent low mood, loss of interest or pleasure in activities, and other symptoms that can significantly impact daily life), alcohol abuse (drinking in a manner, situation, amount, or frequency that could cause harm), and insomnia (trouble falling asleep or staying asleep) . During a review of a history and physical (a term used to describe a physician's examination of a patient. In an H&P, the physician obtains a thorough medical history from the patient, performs a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-05 · tag F0912 — isolated
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that one of the four sampled residents (Resident 4) who was cognitively impaired was provided at least 80 square feet (sq. ft. -unit of measurement for space) per resident in multiple resident bedrooms. This deficient practice had the potential to negatively impact Resident 4 ' s well-being by reducing privacy and dignity. Findings: 1. During a review of the admission record for Resident 4 indicated Resident 4 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including Parkinson ' s disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), dementia (a progressive state of decline in mental abilities), and diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 4's History and Physical (H&P, a term used to describe a physician's examination of a patient, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to maintain a safe, functional and comfortable environment for residents, staff and public by failing to ensure the ceiling was free from water leaks for two of five sampled residents (Resident 2 and Resident 3). This failure had the potential to place Resident 2 and 3 at risk for falls or injury from fracture (break in bone). Findings: I. A review of the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including paroxysmal atrial fibrillation (afib- an irregular and very rapid heart rhythm that and can lead blood clots in the heart), hypertensive heart disease without heart failure (the heart is being affected by high blood pressure [hypertension] over a long period of time, causing changes to the heart muscle, but it's not yet weak enough to be considered heart failure where the heart can't pump blood effectively) and hyperlipidemia (abnormally high levels of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-27 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to maintain a safe, functional and comfortable environment for residents, staff and public by failing to: i. Ensure the ceiling was free from water leaks for two of five sampled residents, Resident 2 and Resident 3. ii. Ensure the one of the 13 thermostats in the facility were free from mechanical and electrical failure and were in safe operating condition These deficient practices have a potential to cause incidental accidents and had the potential for the resident ' s physical discomfort. Cross Reference F689. Findings: 1a. A review of the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including paroxysmal atrial fibrillation (afib- an irregular and very rapid heart rhythm that and can lead blood clots in the heart), hypertensive heart disease without heart failure (the heart is being affected by high blood pressure [hypertension] over a long period of time,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-05 · tag F0907 — widespread
    Provide enough space and equipment to meet each resident's needs
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the elevator was in safe working condition. This failure had the potential to cause harm to the residents, staff, and visitors. Findings: During an observation on 1/4/2025, at 12:25 p.m., the Monitor Aide (MA) was observed seated by the facility elevator back exit and Garage exit on the 1st floor. The MA stated he was monitoring the exits for possible elopement. The MA further stated the elevator would sometimes stop functioning. The MA stated when the elevator stops functioning, he notifies the receptionist to come monitor the exits for potential elopements while he (MA) would go inside the parking garage to reset the breaker for the elevator to function again. The MA stated this happens at least 3-4 times during his 7am-3pm work shift. The MA stated the Maintenance Supervisor, Administrator, and all of the Nursing Supervisors are aware of the elevator not functioning properly. During an interview on 1/4/2025 at 5:19 p.m., the Certified Nursing Assistant (CNA) 1, stated they had previously been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-05 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of 25 residents (Resident 48, Resident 97, and Resident 105) had the Advance Directives (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) or Advanced Directives Acknowledgement forms (a signed acknowledgment indicating the resident and/or resident representative were provided with information regarding creating an Advanced Directive) documented in the residents' active medical record. This deficient practice violated the residents' and/or the representatives' right to be fully informed of the option to formulate their advance directives and had the potential to cause conflict with the residents' wishes regarding health care. And had the potential for Resident 48, Resident 97, and Resident 105 to be denied the right to request or refuse medical care and treatment. Findings: a. A review of Resident 97's admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-05 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure the facility staff stored and discard controlled (s (medications that the use and possession of are controlled by the federal government), and non-controlled medications properly as indicated in the facility's policy and procedures (P&P) titled Controlled Medication Disposal. This failure had the potential to result in lack of accountability for these medications, and presented a potential for the diversion of the controlled substances Findings: During a concurrent observation and interview on 01/04/25 at 8:07 a.m., of the facility's medication storage room with Registered Nurse Supervisor (RNS) 1, RNS 1 stated expired medications are being destroyed by two-night shift License Nurses. RNS 1 further stated the disposal of narcotics are to be destroyed by the Director of Nursing (DON) and stored in the DON's office. During a concurrent observation and interview on 01/04/25 at 8:37 a.m., with the DON, it was noted that the storage container for the narcotics was not a locked permanently or locked affixed compartment. It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure safe and sanitary food storage and preparation practices when: 1. [NAME] 1's cell phone and speaker were placed on the preparation sink (prep sink: area where food is prepared). 2. Opened bags of hashbrowns in the kitchen's chest freezer were not labeled with an open date. 3. Dietary Aide (DA1) loaded dirty pots and pans into the dish machine and then removed cleaned and sanitized dishes to air dry without washing hands between the two actions. These deficiencies had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could place the residents at risk for food borne illness or contamination. Findings: During an observation in the prep sink area of the kitchen and interview on1/2/2025 at 5:04 PM, a cell phone and personal speaker were observed on the prep sink. [NAME] 1 stated the items belonged to [NAME] 1 and [NAME] 1removed the items from the area. [NAME] 1 stated personal items should not be in the kitchen area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-05 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the industrial washing machine used to wash facility linen for residents was in operating condition to provide clean linen daily and as needed for all facility residents. This deficient practice had the potential to result in a significant delay in providing clean and sanitary linen for all 111 medically compromised residents. Cross reference: F584 Findings: During an observation of the laundry service area on 1/4/2025 at 4:03 pm, the laundry room was clean, no water on the floor, or rust on the pipes, machine lint traps clean, folding area full of unfolded clothes, one laundry service worker on duty, LSW 1. Laundry room had two industrial size washing machines, with one industrial washing machine was not working. During an interview on 1/4/2025 at 4:13 pm with Assistant Maintenance Supervisor (AMS) and Assistant Laundry Supervisor (ALS), the ALS stated he was temporarily in charge of the laundry service as acting laundry services supervisor. AMS stated that the washing machine had been out of service…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-05 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain informed consent (a process during which residents or caregivers are educated regarding the potential risks and benefits of medication therapy) from the resident or their responsible party (a person delegated to make medical decisions for the resident in the event they are unable to do so) prior to treatment for 2 out of 30 sampled Resident's (Resident 50 and Resident 84). The deficient practice of failing to obtain informed consent prior to initiating treatment with psychotropic medications (medications that affect brain activities associated with mental processes and behavior) could have prevented Resident 50 and 84 from exercising his right to decline to take psychotropic medications. Findings: 1. A review of Resident 50s admission indicates Resident 50 was originally admitted to the facility on [DATE] and re-admitted to the facility on [DATE], with diagnoses that included schizophrenia (a mental disorder characterized by disruptions in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to ensure a comfortable, homelike environment for one out of five residents (Resident 3). This failure resulted in Resident 3 feeling uncomfortably cold while resting in her bed without bed covering such as, a top sheet and blankets, in addition resident had no pillowcase for her pillow. Cross Reference: F908 Findings: A review of Resident 3's admission record indicated the facility initially admitted Resident 3 on 8/8/2024 with diagnoses that included hypertension (high blood pressure), diabetes mellitus (a disease characterized by elevated levels of blood sugar), chronic obstructive pulmonary disease (COPD) (a lung disease that damages the lungs and makes breathing difficult). A review of Resident 3's minimum data set (MDS- a standardized assessment and care screening tool) dated 11/13/2024, indicated Resident 3 was cognitively intact (able to make decisions concerning care, alert to situation and oriented to place and time). The MDS indicated the resident required supervision and touching assistance (helper provides verbal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide activities of daily living (ADL-such as bathing, showering, toileting, and mobility) for one of seven sampled residents (Residents 96). This failure resulted in Resident 96 feeling angry and had the potential to develop skin infections, skin irritation, and foul odor. Findings: A review of Resident 96's admission Record indicated Resident 96 was re-admitted to the facility on [DATE] with diagnoses including cerebral palsy (a condition that affects a person's ability to move, balance and maintain posture), and muscle wasting (the loss of muscle mass that occurs when muscles weaken and shrink). A review of resident 96's Minimum Data Set (MDS- a resident assessment tool) dated 11/27/24, indicated Resident 96's (cognitive skills- the core skills your brain uses to think, read, learn, remember, reason, and pay attention) for daily decision making was intact. The same MDS further indicated Resident 96 needed extensive assistance with Activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-05 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent skin surrounding the ostomy free of excoriation (abrasion, breakdown) to the colostomy ( (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body) site for one of seven sampled residents (Resident 114). This failure resulted in Resident 114's colostomy site and surrounding site to become excoriated and at risk for infection. Findings: A review of Resident 114's admission Record indicate Resident 114 was admitted to the facility on [DATE] with diagnoses including colostomy malfunction (can occur when there are problems with the stoma, which is the opening in the abdominal wall created during a colostomy procedure) and gastro-esophageal reflux disease (a common condition in which the stomach contents move up into the esophagus). A review of Resident 114's History and Physical dated 11/01/24, indicated resident 114 has to capacity to make medical decisions. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-05 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews the facility failed to complete a post-hemodialysis (dialysis is the removing of waste, salt, and extra water to prevent build up in the body for residents who have loss of kidney function) assessment for one of 18 sampled residents (Resident 47). This deficient practice placed the resident at risk for a delay in detecting if the resident had a non-functioning arteriovenous shunt (AV- a connection or passageway between an artery and a vein used for hemodialysis) and a delay in detecting complications including infections and bleeding. Findings: A review of Resident 88's admission record indicated the facility originally admitted the resident on 10/14/2022 and re-admitted the resident on 6/7/2024 with diagnoses that included end stage renal disease (ESRD - loss of kidney function in which the kidneys no long work to meet the body's needs) and dependence on renal dialysis (the process of removing waste products and excess fluid from the body using a machine when the kidneys are not able to do so) and diabetes (high blood sugar). A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-05 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the social service designee follow up with the sending facility (F2) the resident's personal belonging for one out of 30 sampled Residents (Resident 48) This deficient practice had the potential for personal property misplaced and or lost. Findings: A review of Resident 48's admission Record, indicated F1 originally admitted Resident 48 on 4/25/2024, with diagnoses that included, hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side (weakness or paralysis on the left side of their body due to a stroke that damaged the right side of their brain), muscle wasting and atrophy (the loss or thinning of muscle tissue), hyperlipidemia (a medical condition characterized by abnormally high levels of lipids (fats) in the blood), hypertension (High blood pressure), and morbid obesity (A serious health condition that results from an abnormally high body mass that is diagnosed by having a body mass index (BMI) greater than 40). A review of Resident 48's history and physical (H&P) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to observe infection control measures by: 1. Storing a clean bedside table, clean linen and a wheelchair in the bathroom for one out of nine bathrooms (room [ROOM NUMBER]'s bathroom). 2. Failing to doff used gloves after applying topical medication to a resident in room and then went out in the hallway for one out of five Licensed Vocational Nurse (LVN 5). These deficient practices had the potential to cause cross contamination and spread infections to the facility. Findings: During a facility tour on 1/2/25 7:22 PM a bedside table was observed to have clean linen inside the bathroom of Resident room [ROOM NUMBER]. During concurrent interview, Certified Nursing Assistant (CNA2) stated she did not know who placed the bedside table, clean linen, and a wheelchair inside room [ROOM NUMBER]'s bathroom. CNA2 further stated the items are not supposed to be in the bathroom, because of infection control. During a facility tour on 1/3/2025 6:35…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-05 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of seven sampled residents (Resident 68) did not have a broken trim on the wall near his bed, missing knobs to his closet door, and a exposed wire that ran from his television to the window in room [ROOM NUMBER]. This failure had the potential to put Resident 68 at risk for injury. Findings: A review of Resident 68's admission Record, indicated Resident 68 was admitted to the facility on [DATE] with diagnoses that included but not limited to cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it) and hyperlipidemia (excess of lipids or fat in your blood). During an observation and interview on 01/03/25 at 7:11 p.m., Resident 68 was observed lying in bed watching television (TV). Resident 68 stated the broken trim on the wall near his bed was like that when he was admitted to room [ROOM NUMBER]. Resident 68 further stated the walls and the missing knobs,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-05 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff receive required abuse training for one of five employees (Sitter 1 [STR 1]), who did not receive abuse training upon hire on 6/18/24. This failure has the potential to delay identification or protection of residents from possible abuse, neglect, and exploitation. Findings: A review of STR 1's employee file indicated STR 1 was hired on 6/18/2024. A review of STR 1's in-service trainings indicated STR 1 did not receive training on abuse upon hire. During an interview on 1/4/2025 at 1:16 PM, STR 1 stated he has been employed by the facility since June 2024. STR 1 stated received abuse training in December 2024 after a resident made an allegation of abuse. During a concurrent interview and record review on 1/4/2025 at 5:56 PM, STR 1's employee file was reviewed with the facility's staffer (STFR - person that prepares the work schedule for the facility's employees). The STFR stated there was no evidence STR 1 received abuse training upon his hire on 6/18/2024. STFR stated STR 1 was in-serviced on abuse on December…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sample residents (Resident 2) was free from medication errors. By failing to ensure Resident 2 received the prescribed clonidine oral tablet 0.1 milligram (mg -metric unit of measure) give 1 tablet by mouth every six hours as need for hypertension for SBP more than 160 or diastolic blood pressure (DBP - blood pressure during the phase between heartbeats) more than 100 as ordered on 12/6/24, 12/7/24, and 12/15/24. This failure resulted in Resident 2 not receiving the prescribed medication as needed for systolic blood pressure (SBP - blood pressure in your arteries when your heart beats and pumps blood out) over 160. Placing Resident 2 at risk for uncontrolled blood pressure and stroke. Findings: A review of Resident 2 ' s admission Record dated 12/19/24, indicated Resident 2 was admitted to the facility on [DATE], with diagnoses including muscle wasting, hypertensive (high blood pressure) heart disease, chest pain, hyperlipidemia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide protection from abuse by a facility staff, for one of the three sampled residents (Resident 1). By failing to ensure CNA3 did not slap Resident 1 on 12/5/2024. This deficient placed all facility residents at risk for further abuse. Findings: A review of Resident 1's face sheet (admission record - a document containing demographic and diagnostic information) indicated Resident 1 was admitted to the facility on [DATE] and was re-admitted on [DATE] with the following medical diagnoses: acute kidney failure (when kidneys suddenly cannot remove waste from the blood), hyperkalemia (a condition where the potassium level in the blood is too high), type 2 diabetes mellitus (DM - a disorder characterized by difficulty in blood sugar control and poor wound healing), benign prostatic hyperplasia with lower urinary tract symptoms (difficulty starting to urinate), paraplegia (paralysis of the legs and lower body), major depressive disorder (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-11-14 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to have a Director of Nursing (DON) employed at the facility consistently over the past two months. This failure had the potential to affect resident care, clinical outcomes, and assessment. Findings: A review of the facility's Director of Nursing Services job description (undated) indicated, The primary purpose of your job position is to plan, organize, develop and direct the overall operation of our Nursing Service Department in accordance with current federal, state, and local standards, guidelines and regulations that govern our facility, and as may be directed by the Administrator and the Medical Director to ensure the highest degree of quality of care is maintained at all times. During an interview with Medical Records Director (MRD) on 11/14/24 at 1:54 pm, the MRD stated there has been no DON consistently employed at the facility the last DON lasted about three weeks and then quit, then they hired this new one and he was here only an week and quit. The facility does not have a system in place for the DON ' s job to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a , well-kept environment for two of three sample residents (Resident 3 and 4), by failing to maintain a comfortable, warm room overnight, and a neutral odor environment. This deficient practice resulted in Residents 3 and 4 feeling cold at during the night and the unit having offensive odors. Findings: 1. During a review of the admission record indicated Resident 3 was admitted to the facility on [DATE] with diagnoses that included atrial fibrillation (a type of heart arrhythmia that causes the upper chambers of the heart to beat irregularly and often very fast), myocardial infarction (heart attack a medical emergency where your heart muscle begins to die because it isn't getting enough blood flow), and hyperlipidemia (an abnormally high concentration of fats or lipids in the blood). During a review of Resident 3's Minimum Data Set (MDS - a resident assessment tool) dated 10/9/2024, the MDS indicated Resident 3 was cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 3) who is continent (the inability to control the flow of urine or stool) of bladder (is a hollow, stretchy organ in the lower part of your abdomen that stores urine before it leaves your body through your urethra) and bowel (a long, tube-shaped organ in the abdomen that is part of the digestive system and is responsible for digesting food and expelling waste) received services and assistance to maintain continence. This failure had the potential to result in skin problems such as pressure ulcers (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence), skin irritation, rashes, redness, and peeling. Findings: During a review of the admission record indicated Resident 3 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including cerebral palsy (a group of neurological disorders that affect a person's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide two-person assist with Activities of Daily Living (ADL, routine tasks/activities such as bathing, dressing and toileting a person performs daily to care for themselves) care for one of three sampled residents (Resident 1). These deficient practices resulted in Resident 1 falling to the floor during ADL care, was transferred to a general acute care hospital (GACH) sustaining a sprain to her left ankle. Findings: During a review of Resident 1's admission record indicated Resident 1 was re-re-admitted to the facility on [DATE], with a diagnoses including cerebral palsy ( a group of neurological disorders that appear in infancy or early childhood and permanently affects body movement and muscle coordination), muscle wasting ( a weakening, shrinking, and loss of muscle caused by disease or lack of use), and osteoporosis ( a bone disease that develops when bone mineral density and bone mass decreases). During a review of Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-27 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to serve food consistent with the preferences of one of three sampled residents (Resident 2) who was noted to be allegic (occurs when a person's immune system reacts to substances in the environment that are harmless to most people) to coconut, when staff served Resident 2's food tray was noted with a piece of chocolate cake noted with coconut on it. This failure resulted to Resident 1's getting a piece of chocolate cake noted with coconut on it which was listed as food allergy. Findings: During a review of Resident 2's admission record indicated Resident 2 was re-admitted to the facility on [DATE], with a diagnoses that included and not limited to chronic obstructive pulmonary disease (a common lung disease causing restricted airflow and breathing problems), heart failure (a condition that develops when your heart doesn ' t pump enough blood for your body ' s needs), morbid obesity (if their weight is more than 80 to 100 pounds above their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed ensure medical record for two of four sampled residents (Resident 1 and 3) was accurate and compete for: 1. Resident 1's Medication Administration Record (MAR), 2. Resident 1 and 3's informed consent (resident's authorization to receive treatments or medications after risks and benefits are discussed by physician, physician's assistant, or nurse practitioner) form. These failures resulted in an inaccurate and incomplete medical record and informed consent forms. for Resident 1 and 3. Findings: 1. A review of Resident 1's Face sheet (summary of residents personal and demographic information, cover sheet of the medical record) dated 6/7/24, indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including cerebral palsy (abnormal brain development before birth with loss of motor function), muscle wasting and atrophy (decrease in size), schizophrenia (mental illness that affects how a person thinks, feels, and behaves), and anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one of five sampled residents (Resident 8 [R8]) was provided care and services to main good grooming, personal hygiene, and clean and organized environment. This deficient practice resulted in R8 being left unattended in bed with a blanket, linen, gown, and trash on the floor. Findings: A review of R8's Facesheet indicated the facility originally admitted R8 on 3/1/2024 with diagnoses including metabolic encephalopathy (a chemical imbalance in the blood affecting the brain), acute psychosis (acute mental health condition when there is a loss of contact with reality) and anxiety disorder (is a mental disorder in which a person is often worried or anxious about many things and finds it hard to control the anxiety). A review of R8's Minimum Data Set (MDS - a comprehensive standardized assessment and care-screening tool) dated 4/25/2024, indicated R8 had some difficulty in new situations and required moderate assistance from staff for activities of daily living (ADLs-toileting hygiene, upper and lower body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-17 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care, services, and advocacy for eight of 21 sampled residents (Residents 1, 2, 3, 4, 5, 6, 7, and 8 ) as per professional standards of practice, when the resident had a change in condition (COC, a sudden clinically important deviation from a patient's baseline in physical, cognitive, behavioral, or functional domains) by failing to: 1. Failing to check blood sugar levels (FS) before meals and/ checking dinner and bedtime within minutes of each other. 2. Failing to administer insulin (a naturally occurring hormone your pancreas makes that's essential for allowing your body to use sugar (glucose) for energy. If your pancreas doesn't make enough insulin or your body doesn't use insulin properly, it leads to high blood sugar levels (hyperglycemia). A synthetic insulin [insulin is any pharmaceutical preparation of the protein hormone insulin that is used to treat high blood glucose for people whose insulin does not function appropriately]) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-17 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure appropriate competencies to provide nursing and related services to assure resident safety by failing to: 1. Maintain and update basic life support/ Cardiopulmonary Resuscitation (BLS/CPR) certification to one of six sampled facility staff (Minimum Data Set Nurse 1[MDS1]). 2. Ensure two of six sampled facility staff (Licensed Vocational Nurse 2 [LVN2], and Licensed Vocational Nurse 9[LVN9]) had the specific competencies and skill sets necessary to care for the residents in the facility. These deficient practices had the potential to place resident at risk of not getting proper immediate care during a life-threatening situation. Findings: During a concurrent interview and record review with the Director of Staff Development (DSD) on [DATE] at 5:31 p.m., all six sampled staff files were reviewed. Staff files indicated that MDS1 was missing an updated BLS/CPR. Staff files also indicated that LVN2 and LVN9 was missing skills check competencies. DSD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-01 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to meet professional standards of quality of care to ensure documentation were completed after administration of medications to each resident for four of eight sampled residents (Resident 1, 3, 4, 5). This deficient practice had the potential to result in medication error, which could negatively impact residents' health and safety. Findings: A review of Resident 1 (R1)'s admission Record indicated the facility originally admitted the resident on 4/15/2022 and readmitted on [DATE] with diagnoses including epilepsy, unspecified, intractable (not easily managed or relieved), without status epilepticus (refers to a prolonged seizure that manifests primarily as altered mental status as opposed to the dramatic convulsions), Schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly), respiratory failure (condition in which your blood does not get enough oxygen or has too much carbon dioxide) and dysphagia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure: 1. One of three sampled residents (Resident 8 [R8]) received Risperdal (medication used to treat certain mental illnesses and or/mood disorders such as schizophrenia [a disorder that affects a person's ability to think, feel, and behave clearly]) as prescribed by the attending physician (MD1). 2. MD 1 was made aware R8 was refusing to take Risperdal as ordered and was exhibiting psychosis (a mental disorder characterized by a disconnection from reality) episodes manifested by (m/b) R8 refusing to treatments, sitting on the floor, and refusing to get back into bed while yelling and threatening staff when asked to into bed. These deficient practices had the potential to place R8 at risk for unnecessary psychotropic drugs (medications used to treat mental health disorders) side effect and adverse consequence such as a decline in quality of life and functional capacity. Findings: A review of R8's Facesheet indicated the facility originally admitted R8 on 3/1/2024 with diagnoses including acute psychosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to observe infection control measures to ensure the indwelling catheter (or known as Foley catheter, a tube that allows urine to drain from the bladder into a bag that is usually attached to the thigh) drainage bag was not touching the floor for one of one sampled resident (Resident 8). This deficient practice had the potential for cross contamination and placed the residents at risk for infection. Findings: A review of Resident 8's admission Record indicated the facility originally admitted the resident on 4/6/2024 with diagnoses including congestive heart failure (CHF- a progressive condition that affects the pumping power of the heart muscle), type 2 diabetes mellitus (DM-a chronic condition that affects the way the body processes blood sugar [glucose]), muscle wasting and atrophy (characterized by a significant shortening of the muscle fibers and a loss of overall muscle mass) and benign prostatic hyperplasia (BPH - a noncancerous enlargement of the prostate gland, is the most common benign tumor found in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to notify a physician of changes for one of three Residents (Resident 1). This deficient practice resulted Resident 1 not assessed by psychiatrist (a medical practitioner specializing in the diagnosis and treatment of mental illness) after altercation with Resident 2. Cross Reference F600 Findings: A review of Resident 1's Face Sheet indicated the resident was admitted to the facility on [DATE], with diagnoses that included major depressive disorder (persistently depressed mood or loss of interest in activities, causing significant impairment in daily life) and cognitive communication deficit (when a person does not recognize everyday social cues, both verbal and non-verbal). A review of Resident 1's History and Physical dated 3/12/24, indicated, Resident 1 did not have the capacity to understand and make decisions. A review of Resident 1's Minimum Data Set (MDS; a standardized assessment and care screening tool) dated 2/28/24, indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to protect resident's right from physical and verbal abuse for one of three sampled residents (Resident 1). This deficient practice resulted in Resident 2 slapping Resident 1 on the face. Cross Reference F580 Findings: A review of Resident 1's Face Sheet indicated the resident was admitted to the facility on [DATE], with diagnoses that included major depressive disorder (persistently depressed mood or loss of interest in activities, causing significant impairment in daily life) and cognitive communication deficit (when a person does not recognize everyday social cues, both verbal and non-verbal). A review of Resident 1's History and Physical (H&P) dated 3/12/24, indicated, Resident 1 did not have the capacity to understand and make decisions. A review of Resident 1's Minimum Data Set (MDS; a standardized assessment and care screening tool) dated 2/28/24, indicated, Resident 1 did not have intact cognition (capable of remembering, learning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure medications were administered as ordered by the physician for one of two sampled residents (Resident 1). For Resident 1, the facility failed to document medications were administered as soon as given and failed to document the reasons why the medications were not administered. These deficient practices resulted in the facility failing to determine if the medications were administered to Resident 1, prevent the potential for medication errors, medication duplication and delay in care and treatment to meet the needs of Resident 1. Findings: During a review of the admission Record indicated the facility admitted Resident 1 on 1/31/24 with diagnoses including schizoaffective disorder (chronic mental illness that causes a person to experience dramatic changes in their thoughts, moods, and behavior), major depression and anxiety disorder. During a review of Resident 1 ' s Care Plan dated 1/31/24 indicated Resident 1 had behavioral patterns related to psychosis (collection of symptoms that affect the mind, where there has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure belongings were itemized for three of four sampled residents (Resident 1, Resident 2, and Resident 3). For Resident 1, Resident 2, and Resident 3, the facility failed to itemize their belongings upon admission and as new belongings were added during their stay at the facility. This deficient practice had the potential for Resident 1, Resident 2, and Resident 3 to lose their belongings without the facility knowing what belongings were missing. Findings. 1. A review of the admission Record indicated the facility admitted Resident 1 on 2/21/24 with diagnoses including cerebral palsy (a group of disorders that affect a person ' s ability to move and maintain balance and posture) and anxiety disorder. A review of the Minimum Data Set (MDS, standardized care and health screening tool) dated 2/28/24 indicated Resident 1 had moderately impaired cognition (ability to think and reason). Resident 1 was dependent (helper does all the effort) with toileting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the primary physician was notified promptly when there was a change of condition for one of four sampled residents (Resident 1). For Resident 1 who had diarrhea on 3/4/24 at 8:46 a.m., the facility failed to notify Resident 1 ' s primary physician (MD) promptly on 3/4/24 and ensure the physician orders for the blood test were carried out timely. The primary physician gave order on 3/5/24 for blood test and the blood test was not done until 3/8/24. These deficient practices had the potential for Resident 1 to have dehydration due to the diarrhea and potentially delay the necessary treatment. Findings: A review of the admission Record indicated the facility admitted Resident 1 on 2/21/24 with diagnoses including cerebral palsy (a group of disorders that affect a person ' s ability to move and maintain balance and posture) and anxiety disorder. A review of the Minimum Data Set (MDS, standardized care and health screening tool) dated 2/28/24 indicated Resident 1 had moderately impaired cognition (ability to think and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility's staff failed to revise a care plan for one of two sampled residents (Resident 2). This deficient practice had the potential to place Resident 2 at risk for altercations with other residents by wondering into other resident ' s rooms or coming onto the roommate ' s side of the room. Findings: A review of Resident 1 ' s admission record indicated Resident 1 was admitted to the facility on [DATE], with a diagnoses including hypertensive heart disease (heart problems that occur because of high blood pressure that is present over a long time), and generalized osteoarthritis (a degenerative joint disease, in which the tissues in the joint break down over time). A review of Resident 1's Minimum Data Set (MDS- a comprehensive assessment and screening tool) dated 2/14/2024, indicated the resident was cognitively intact, and required moderate assistance Activities of Daily Living (ADL ' s- activities related to personal care). During an interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide an odor free and home like environment by failing: 1. Ensure the second-floor unit where residents resided was free from a strong ammonia smell which smelled like urine. This deficient practice had the potential to exacerbate (to make something that is already bad even worse) allergic reactions in residents who have respiratory issues such as asthma (is a condition in which your airways narrow and swell and may produce extra mucus. This can make breathing difficult and trigger coughing, a whistling sound (wheezing) when you breathe out and shortness of breath). 2. Provide a comfortable sound level for one of six sampled resident (Resident 1) per facility ' s policy. This deficient practice placed residents exposed to loud noise in the facility. Findings: A. On 1/19/23 at 11:20 a.m. during a tour of the unit along with another surveyor while wearing surgical masks, a strong ammonia smell like that of urine was noted. The offending odor was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary respiratory care services for one out of one sampled resident (Resident 3) by failing to: 1. Ensure Resident 1 ' s nasal cannula (NC -a connector attached to oxygen) tubing and humidifier (a device used to make supplemental oxygen moist) was changed per facility ' s policy. 2. Ensure there is a current physician ' s order for oxygen supplement therapy for Resident 1. These deficient practices had the potential for the residents to develop respiratory infection. Findings: A review of Resident 1 ' s admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including hemiplegia (paralysis of one side of the body) following cerebral infarction (CVA-also known as a stroke refers to damage to tissues in the brain due to a loss of oxygen to the area), noninfective gastroenteritis and colitis (a disorder characterized by inflammation of the colon-large intestines), muscle wasting and atrophy (it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews, the facility failed to ensure one of six sampled resident, Resident 1 ' s medication was properly stored and secured per facility policy. This deficient practice increased the risk for accidents and unintended complications from receiving more or less than the required medications dose for Resident 1. Findings: A review of Resident 1 ' s admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including hemiplegia (paralysis of one side of the body) following cerebral infarction (CVA-also known as a stroke refers to damage to tissues in the brain due to a loss of oxygen to the area), noninfective gastroenteritis and colitis (a disorder characterized by inflammation of the colon-large intestines), muscle wasting and atrophy (it is the decrease in size and wasting of muscle tissue) and major depressive disorder (a mental disorder that have a persistent feeling of loss of pleasure or interest in life). A review of Resident 1 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s(s ' ) right to be free from physical abuse by a Certified Nurse Assistant (CNA) for one of two sampled residents (Resident 1). This deficient practices placed Resident 1 at further risk for abuse. Findings: A record review of Resident 1 ' s admission Record, indicated Resident 1 was admitted on [DATE] with diagnoses including cellulitis of right lower limb (bacterial skin infection), cellulitis of left lower limb, muscle wasting and atrophy (the wasting of muscle mass), acute kidney failure (a condition in which the kidneys suddenly can ' t filter waste from the blood), asthma (inflamed airways), peripheral neuropathy (numbness and weakness from nerve damage), sacral pressure ulcer (bed sore), and osteoporosis (a disease that weakens bones). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care-screening tool), dated 12/ 29, 2023, indicated Resident 1 had intact cognition (the mental action or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report immediately not later than two hours an allegation of abuse to the facility administrator, and to other officials (including to California Department of public Health [CDPH] and adult protective services where state law provides for jurisdiction in long-term care facilities) for one of two sampled residents (Resident 1). This deficient practice placed the residents in the facility at risks of abuse and a delay in a timely investigation. Findings: A record review of Resident 1 ' s admission Record, indicated Resident 1 was admitted on [DATE] with diagnoses including cellulitis of right lower limb (bacterial skin infection), cellulitis of left lower limb, muscle wasting and atrophy (the wasting of muscle mass), acute kidney failure (a condition in which the kidneys suddenly can ' t filter waste from the blood), asthma (inflamed airways), peripheral neuropathy (numbness and weakness from nerve damage), sacral pressure ulcer (bed sore), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-22 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Notice of Proposed Transfer and Discharge was provided to the resident as soon as practicable. The facility also failed to provide documentation to show that the State Long Term Care Ombudsman (public advocate) was notified of the transfer and discharge from the facility for one out of the three sampled residents (Resident 1). This deficient practice denied the residents additional protections from being inappropriately discharged and caused Resident 1to have increased depression and anxiety which required and increase in Lamotrigine (a medicine used to treat seizures which are bursts of electrical activity in the brain that temporarily affect how it works. It also helps prevent low mood [depression] in adults with bipolar disorder). Cross reference F842 Findings: A review of Resident 1 ' s admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including displaced fracture (ends of the bone have come…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-22 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the accuracy of medical records for one of one sampled residents (Resident 1) by documenting a 30-day notice (notice to vacate/be discharged from the facility required to be provided to residents 30 days in advance) as served on 11/28/2023 instead of the actual date of 12/20/2023 (discharge date [DATE]) for one of the sampled residents (Resident 1). The deficient practice of falsifying the status of treatment records in such a way that the record does not accurately reflect information delivered to the residents had the potential to cause Residents 1 to experience anxiety and depression. Cross Reference: F623 Findings: A review of Resident 1 ' s admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including displaced fracture (ends of the bone have come out of alignment) of medial malleolus (the small prominent bone on the inner side of the ankle at the end of the tibia) of right tibia (the shinbone, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to respect the residents ' rights to dignity and respect for 1 out of 3 sampled residents (Resident 3). by failing to provide the resident clothing and by not utilizing privacy curtains or closing the door while resident was undressed. This deficient practice left Resident 3 exposed to facility staff, residents, and visitors leaving the resident vulnerable to exploitation, humiliation, and safety concerns. Findings: A review of Resident 1 ' s admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including allergic purpura (a disease that involves purple spots on the skin, joint pain, gastrointestinal problems, and glomerulonephritis [a type of kidney disorder]), generalized osteoarthritis (GOA- a chronic disease that involves changes to the joints. The factors resulting in the breakdown of cartilage in the joint occur more quickly than those that rebuild and repair it. Any joint in the body can be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one out of three sampled residents (Resident 3 ' s) medical records had accurately documented assessment and treatment reflective of the resident ' s status during a cardiac arrest (when the heart suddenly and unexpectedly stops pumping). This deficient practice resulted in Resident 1 ' s medical records being inaccurate and missing vital information of treatment and services provided while attempting to revive the resident. Findings: A review of the admission Record indicated the facility admitted Resident 3 on [DATE] with diagnoses including aphasia (difficulty speaking) following cerebral infarction (stroke), Diabetes Mellitus (a chronic, metabolic disease characterized by elevated levels of blood sugar), Alzheimer ' s disease (progressive mental decline due to generalized breakdown of the brain), and hypertension (high blood pressure). A review of the Minimum Data Set (MDS - an assessment and screening tool), dated [DATE], indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure 113 out of 113 residents were provided a safe, clean, homelike environment by having peeling paint throughout the facility including residents' rooms, hallways, handrails and dinning room. This deficient practice had the potential to negatively affect residents' psychosocial (mental, emotional, social, and spiritual health) well-being and affect the resident's quality of life. Findings: During an initial tour of the facility during an annual recertification survey on 12/12/2023 at 7:45 a.m., it was observed that the hallway halls were stripped of the paint, handrails were stripped of paint, residents' rooms had been stripped of paint and the dinning area walls had been stripped of paint. During an interview with Resident 228 on 12/12/2023 at 8:15 a.m., Resident 228 stated that she was recently admitted to the facility and felt the facility was in a state of disrepair. Stated that she did not like the fact that the walls in her room were not painted. Resident stated that the facility needed upgrading.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: 1. Maintain required accurate counts and documentation of controlled substances (a drug or medication that is monitored by the government) for one out of four medications carts (medication cart 3). 2. Maintain required accurate records and documentation of the use of drugs retrieved and administered from the emergency drug supply (e-kit) which included controlled substances. This deficient practice had the potential of drug diversion (used for a purpose or on a person not prescribed for) and/or medication errors. Findings: 1. During a concurrent interview and observation of medication cart 3 on 12/13/23 at 10:01 AM, Licensed Vocational Nurse 3 (LVN3) reviewed the Controlled Substance shift count record and confirmed the controlled substance shift count record was for the period from 12/2/23 to 12/15/23. LVN 2 stated there were 3 nursing shifts per day (7am to 3pm, 3pm to 11pm, and 11pm to 7am). The record had boxes for nurses to sign at each shift change (both in-coming and out-going nurses). A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one out of 35 sampled residents (Resident 70) were free from significant medication errors (an error in medication administration or omission [withholding] that jeopardizes a resident's health and/or safety). By failing to: Administer Resident 70's furosemide (generic for Lasix, a medication to treat high blood pressure, HTN), losartan (medication to treat high blood pressure) nifedipine (medication to treat high blood pressure) and Flomax (medication used to treat benign prostatic hyperplasia, a noncancerous enlargement of the prostate gland) on 11/5/23 and on 11/8/23 as per physician's orders. This deficient practice had the potential to cause harm to Resident 70 by causing uncontrolled blood pressure which could in turn cause cardiac arrest, stroke, and death. Cross Reference: F711 Findings: A review of Resident 70's admission record indicated the facility admitted the resident with diagnoses included heart failure and high blood pressure. A review of Resident 70's physician's orders dated 09/14/2023 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-14 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved flavor and appearance. This deficient practice placed ninety-one (91) of one hundred thirteen (113) facility residents, who received food from the kitchen, at risk of not consuming adequate fiber, water soluble vitamins and unplanned weight loss, a consequence of poor food intake. Findings: A review of the facility's winter menu spreadsheets dated 12/12/2023, indicated regular diet (diet with no restrictions), consistent carbohydrate diet (diet with same amount of carbohydrates in each meal), no added salt (NAS), no salt packet in the received fresh green salad, ½ cup (c), and dressing ½ ounce (oz, a unit of measurement). During a test tray conducted with the Dietary Supervisor (DS) on 12/12/2023 at 12:51 p.m. for regular diet, the regular diet was presented in a Styrofoam container, fresh salad was mushy, watery (looked like soup), and drenched with salad dressing. The DS stated the test tray was served in Styrofoam because they ran out of domes and lids. The DS stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: a. Dented (hallow or dip in a surface caused by pressure or blow) cans were found in the kitchen dry storage along with other cans not dented. b. Staff was not wearing a beard guard (a latex-free net use to prevent hair from falling to food). c. Six (6) clean carts used to deliver meal trays for lunch had dust residue on the racks. d. Refrigerator 1 door and gaskets (a rubber attached to outer edge of the refrigerator use for airtight seal) had dirt and dust build up. e. Walk in-freezer and chest freezer had ice buildups and ice crystals. f. Countertops and pots and pans storage areas were dusty to touch. g. Pots and pans were stacked wet and not air dried. h. Unlabeled and expired food was found in the resident's refrigerator. i. Refrigerator and Freezer were not maintained in the acceptable temperature in the nurse's station and activity room. These failures had the potential to result in harmful bacteria growth and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the assessment entries on the Minimum Data Set (MDS-a standardized assessment and care screening tool) related to accurate diagnoses for one of three sampled residents (Resident 55) were correct. This deficient practice had the potential to negatively affect the plan of care and delivery of necessary care and services for Resident 55. Findings: A review of the admission record indicated Resident 55 was admitted to the facility on [DATE] with diagnoses that include dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), psychosis (a collection of symptoms that affect the mind, where there has been some loss of contact with reality), mood disorder (general emotional state or mood is distorted or inconsistent with a person's circumstances and interferes with the person's ability to function) and osteoarthritis (a type of arthritis that happens when the cartilage that lines joints is worn down…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure preadmissions screening and annual resident review (PASRR-mental health assessment used to identify a need for active treatment due to a mental illness) assessment screening was completed to determine the facility's ability to provide care for the special needs for one of four sampled residents (Resident 42). This deficient practice placed Resident 42 at risk of not receiving necessary care and services. Findings: A review of Resident 42's admission record dated 9/15/2023, indicated Resident 42 was admitted to the facility on [DATE] with diagnoses that include chronic lymphocytic leukemia (a type of cancer of the blood and bone marrow), respiratory failure (occurs when the lungs can't release enough oxygen into your blood), chronic obstructive pulmonary disease (COPD -a chronic inflammatory lung disease that causes obstructed airflow from the lungs) and muscle weakness. A review of Resident 42's history and physical dated 9/26/2023, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to revise a care plan titled Noncompliance with restorative nursing assistant (RNA-assist the resident in performing tasks that restore or maintain physical function as directed by the established care plan) for one of three sampled residents (Resident 102), who continued to refuse RNA services. This deficient practice had the potential for Resident 102 to have decreased strength, mobility, increased weight gain, depression (feeling sad or within drawn for normal activities of daily life), and quality of life. Findings: A review of Resident 102's admission record dated 3/25/2022, indicated Resident 102 was admitted to the facility on [DATE] with diagnoses that included acute respiratory failure (occurs when the lungs can't release enough oxygen into your blood), obstructive sleep apnea (occurs when your breathing is interrupted during sleep, for longer than 10 seconds at least 5 times per hour throughout your sleep period), asthma (a condition in which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the discharge summary included a final summary of the resident status, including reconciliation of all pre and post discharge medications and a post-discharge plan of care for one of three sampled residents (Resident 127). This deficient practice had the potential to delay assistance to Resident 127 for adjustment to a new living environment after discharge. Findings: A review of Resident 127's admission record dated 9/30/2023, indicated Resident 127 was admitted to the facility on [DATE] with diagnoses that include chronic obstructive pulmonary disorder (COPD -a chronic inflammatory lung disease that causes obstructed airflow from the lungs), dysphagia (difficulty swallowing), heart failure (condition that develops when your heart doesn't pump enough blood for your body's needs), anemia (a condition in which the body does not have enough healthy red blood cells), and type 2 diabetes (a condition that happens because of a problem in the way the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement its policy and procedures (P&P) titled Repositioning for one of three sample residents (Resident 64), by not repositioning Resident 64 every 2 hours. This deficient practice had the potential to negatively affect the resident's physical comfort, psychosocial well-being and had the potential for formation of pressure sores (injury to the skin and underlying tissue resulting from prolonged pressure on the skin) to Resident 64. Findings: A review of Resident 64's admission record dated 7/9/2023, indicated Resident 64 was admitted to the facility on [DATE] was readmitted to the facility on [DATE] with diagnoses that included, chronic obstructive pulmonary disease (COPD -a chronic inflammatory lung disease that causes obstructed airflow from the lungs), asthma (a condition in which your airways narrow and swell and may produce extra mucus in the lungs), type 2 diabetes (a condition that happens because of a problem in the way the body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure its residents with or without limited range of motion (ROM - movement of the joints) received appropriate treatment and services to increase, prevent, or maintain the ROM mobility for one of six residents (Resident 113) with physician's orders for Restorative Nursing Assistant (RNA) exercises. This failure resulted in or had the potential to delay treatment and services for Resident 113 and placed the resident at higher risk for further decline. Findings: A review of Resident 113's admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses of, but not limited to, Peripheral vascular disease (the reduced circulation of blood to a body part, other than the brain or heart, due to a narrowed or blocked blood vessel), acquired absence of left leg below knee (removal of the foot, ankle joint, distal tibia, fibula, and corresponding soft tissue). A review of Residents 113's physicians orders dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess, document, and provide care and services consistent with professional standards of practice for the care of a hemodialysis (a machine that filters waste, salts, and fluids from your blood when your kidneys are no longer health enough to do this work adequately) AV Shunt (arteriovenous shunt-abnormal connections between coronary arteries and a compartment of the venous side of the heart for dialysis access) post dialysis for one of one sampled residents (Resident 70). This deficient practice had the potential to allow for unidentified malfunctioning AV shunt, infections and bleeding from the AV shunt site which could all lead to serious harm and/or death. Findings: A review of Resident 70's face sheet indicated the facility admitted this [AGE] year-old male on 9/13/2023 with diagnoses including encounter for orthopedic aftercare following surgical amputation ( surgical removal of toes on right foot), acquired absence of right toes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to ensure one out of 35 sampled residents (Resident 70's) physician signed and dated physician's orders for the month of September 2023. This deficient practice had the potential for inaccurate orders and/or medication errors. Cross Reference: F760 Findings: A review of Resident 70's admission record indicated the facility admitted the resident with diagnoses included heart failure and high blood pressure. A review of Resident 70's physician's orders dated 09/14/2023 indicated the resident had an active order for furosemide 20 mg give 1 tablet by mouth one time a day for high blood pressure and hold for SBP < (less than) 100 or HF <60. A review of Resident 70's physician's orders dated 09/14/2023 indicated the resident had an active order for losartan (medication to treat high blood pressure) dated 9/14/2023 to be given 100 mg 1 tablet by mouth one time a day every Tuesday, Wednesday, Thursday, Saturday, and Sunday for high blood pressure. Hold for SBP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility's rehabilitation department failed to follow the facility's policy and procedure (P&P) to initiate a maintenance program with either nursing or restorative aids (certified nursing assistants primarily assigned to perform therapeutic exercises and activities to maintain or re- establish a resident's optimum physical function and abilities) following the completion of physical therapy (care that aims to ease pain and help you function, move, and live better) treatment for one (1) of three (3) sampled residents (Resident 67). This deficient practice resulted in the delay of treatment and services for Resident 67 and placed Resident 67 at risk for possible decrease in strength, mobility, and overall quality of life. Findings: A review of Resident 67's admission record dated 6/23/2023, indicated Resident 67 was admitted to the facility on [DATE] from the General Acute Care Hospital (GACH) with diagnoses that included, below knee amputation (removal of body part) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 2), who was identified as exhibiting aggressive behavior, had a 1:1 sitter (provide residents with supervision, companionship, and care) monitoring the resident while smoking on the patio. As a result, on 10/18/2023, Resident 2 punched Resident 1 in the face while on the smoking patio. Resident 2 fell on the floor and Resident 1 continued to punch Resident 2. Resident 1 sustained an abrasion (a superficial rub or wearing off on the skin) on the left cheek. Cross Reference F602 Findings: A record review of Resident 2 ' s admission record, indicated Resident 2 was admitted to the facility on [DATE], with a medical history that included schizophrenia, (a disorder that affects a person ' s ability to think, feel, and behave clearly), depression (a group of conditions associated with the elevation or lowering of a person ' s mood), multiple wasting and atrophy (the partial or complete wasting away of part of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 2) who had episodes of aggressive behavior was provided with adequate supervision. As a result, on 10/18/2023, Resident 2 physically attacked Resident 1. Resident 2 punched Resident 1 in the face. Resident 1 fell on the floor and Resident 2 continued punching Resident 1. Cross Reference F600 Findings: A record review of Resident 2 ' s admission record, indicated Resident 2 was admitted to the facility on [DATE] with a medical history that included schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly), depression (a group of conditions associated with elevation or loweringof a person's mood), multiple wasting and atrophy (partial or complete wasting away of a part of the body), hypertension (elevated blood pressure), chronic obstructive pulmonary disease (COPD-a group of lung diseases that block airflow and make it difficult to breathe), alcohol abuse (a pattern of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide services in compliance with applicable state regulation that require facilities licensed for 100 beds or more shall always have at least one registered nurse (RN) on duty in the facility, day, and night, in addition to the director of nursing services (DON). The facility failed to ensure that an RN was always on duty during the 7 a.m. to 3 p.m. shift, 3 p.m. to 11 p.m. shift and 11 p.m. to 7 a.m. shift for the month of 9/2023. This deficient practice failed to ensure supervision were given to licensed vocational nurses, (LVN ' s), certified nursing assistants (CNAs) and oversee the care of the residents in the facility. Findings: During a review and concurrent interview on 10/19/23 at 11:11 a.m., the Nursing Staffing Assignment and Sign-in Sheet for the month of September 2023 was reviewed with licensed vocational nurse (LVN 1). During concurrent interview, LVN 1 stated the facility is licensed for 119 beds. LVN 1 added there should be a registered nurse on duty every shift. The following dates indicated there were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-03-20 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to provide at least 80 square feet (sq. ft. -unit of measure) of useable living space for 30 out of the 38 resident rooms per regulation requirement. This deficient practice had the potential to result in crowded living conditions, increased physical injury and lack of privacy from inadequate useable living space for the residents and working space for the health caregivers.Findings: A review of the Request for Room Size Waiver letter, dated 4/2/2026, submitted by the Administrator, indicated there are 30 rooms that did not meet the 80 square feet requirement per resident according to federal regulation. The letter indicated that the rooms square footage did not compromise the Residents' privacy, allow for adequate storage, ambulation/wheelchairs and provide toilet accessibility and allows sufficient space for nursing care. A review of the Client Accommodations Analysis dated 3/17/2026 submitted by the facility indicated the following rooms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · No revisit needed

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$273,521 in federal fines across 4 penalties. 3 Medicare payment denials on record.

  • $41,659 — penalty dated 2025-11-17
  • $68,903 — penalty dated 2024-10-30
  • $65,148 — penalty dated 2024-09-19
  • $97,811 — penalty dated 2024-05-01
  • Medicare payment denial — starting 2024-12-11 for 3 days
  • Medicare payment denial — starting 2024-10-17 for 10 days
  • Medicare payment denial — starting 2024-05-30 for 39 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
THE PHILLIP CHASE IRREVOCABLE TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 01/30/2024
CHASE, PHILLIPIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 01/30/2024
RUBIO, DARAHIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/24/2024
RENEW HEALTH CONSULTING SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/19/2022
MAGPANTAY, MARIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/20/2025
OFOEGBU, KINGSLEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/21/2021
SHARMA, VATSALAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/29/2022
ELEOS HEALTH CARE, LLCOrganizationADP OF THE SNFsince 09/02/2025
GATEWAYS REHABILITATION CENTER II LLCOrganizationADP OF THE SNFsince 11/29/2022

CMS files one row per role, so the 17 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.0M
Net patient revenuemost recent cost report
-16.8%
Operating marginrevenue minus expenses
$771K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 15%Other / private 3%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $771K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$474per resident / day
operating cost
$14,414per month
≈ monthly operating cost
$406per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555139. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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