Olympia Convalescent Hospital
1100 S. Alvarado St, Los Angeles, CA 90006 · For profit - Limited Liability company · 135 certified beds · (213) 487-3000 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $69,060 in federal fines (most recent 2026-04-24)
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.3% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.0% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.5% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 10.0% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 2.2% | 0.4% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.3% | 1.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 15.8% | 9.8% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 9.2% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.9% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 11.8% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.7% | 12.0% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 4.8% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 28.3% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 5.7% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.43 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.80 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
29.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 136 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 25.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 159 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 78% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 29.6%CMS range 21.7–39.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 7.7–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 25.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 40.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 13.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 87.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 97.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 11.4%CMS range 7.4–16.0 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.74 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 135 beds and averages 128.5 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.10 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.87 hrs/resident/day on weekends vs 4.19 on weekdays — 8% thinner on weekends. RN hours go from 0.53 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 24% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 12 most serious are shown; the remaining 30 are one tap away and print in full.
- Immediate jeopardy · Jcited before2026-04-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision and implement effective interventions to prevent elopement (when a resident leaves the facility grounds or a designated safe area without the staff knowing and/or without the supervision the resident needs) for one of three sampled residents (Resident 1) who was assessed at risk for wandering (walking around without a clear purpose) and elopement by failing to: 1. Accurately assess and identify elopement risk. The facility's Wandering & Elopement assessment dated [DATE] indicated a Low Probable Risk even though Resident 1 demonstrated repeated exit seeking, wandering, and attempts to elope on [DATE]. RN 2 stated the assessment was inaccurate and should have reflected a Moderate Actual Risk (is where a hazard is present and has a fair or intermediate likelihood of occurring). 2. Identify the sliding door in Resident 1's room and in Rooms 126, 128, 130, 132, 134, 136, and 138 as a potential elopement route and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide care and services to prevent an avoidable accident from occurring for one of three sampled residents (Resident 1) by failing to: 1. Ensure Restorative Nursing Assistant 1 (RNA 1-nursing aide program that helps residents maintain their function and joint mobility) implemented the Activities of Daily Living (ADL- include eating, dressing, getting into or out of a bed or chair) Care Plan to transfer Resident 1 from a shower chair (is an assistive device designed to help people who have limited mobility or physical strength when bathing) to the bed using a Hoyer lift (a mechanical device used to safely transfer individuals with limited mobility) on 7/26/2025 between 8 am to 9 am. 2. Ensure RNA1 provided two-person physical assistance (help from two person) to transfer Resident 1 from a shower chair to the bed on 7/26/2025 between 8 am to 9 am as indicated in the ADL Care Plan initiated on 6/9/2025. 3. Ensure RNA1 followed the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their infection control policy and procedure (P&P) for two of three sampled residents (Resident 1 and 2), by failing to report the positive COVID cases to the State Agency (SA). This deficient practice had the potential to spread infection to the residents, visitors, and the community. Findings:During a review of Resident 1's admission Record dated 8/29/25 indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), hypertension (HTN- high blood pressure), hyperlipidemia (HLD - a condition characterized by elevated levels of lipids (fats) in the bloodstream) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). During a review of Resident 1's MDS, dated [DATE], indicated Resident 1 had severe cognitive (thinking, reasoning, learning, judgment) impairment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure:1) Licensed Vocational Nurse (LVN) 1 verified all medications, including controlled substance medications, received from pharmacy were checked and accounted for accuracy.2) LVN 2 and LVN 5 did not sign the narcotic count sheets ahead of time indicating that they (LVN 2 and LVN 5) actually counted and confirmed with the oncoming licensed nurse that the narcotics count was accurate/correct during shift change narcotics count. These deficient practices of not verifying medications received from pharmacy were accurate and not signing out on the narcotic sheets without counting/verifying with another licensed nurse present had the potential for diversion of narcotics. Findings: During a record review, the facility's In-Service Education (a professional development for workers aimed to enhance their skills, knowledge, and competence to improve job performance) dated 5/09/2025 indicated, several LVNs and RNs received education on Medication Order and Receiving. The education's lesson plan indicated all licensed nurses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-16 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete annual performances evaluations (the review and evaluation of an individual's or organization's performance over a 12-month period), annual skills competencies (the measurable or observable knowledge, skills, abilities, and behaviors critical to successful job performance), and trainings for five out of five employees (Licensed Vocational Nurse 1 [LVN1], LVN2, Certified Nursing Assistant 2 [CNA2], Houskeeper, and Housekeeping Supervisor). These deficient practices had the potential for residents not to receive the appropriate level of care needed, affecting quality of care and potentially leading to resident harm. Findings: During an interview on [DATE] at 9:22 a.m., LVN 1 stated she did not remember the date of her last annual performance evaluation, annual skills competencies, the date of fire safety card, or the date of her last annual physical. LVN 1 stated it was very important to complete annual skills competencies so that she could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage practices in the kitchen when: 1. Walk in refrigerator shelves were cracked and rusted. 2. Food stored on rusted shelves in the walk-in refrigerator. These failures had the potential to result in harmful bacteria growth and cross contamination (transfer of bacteria from one object to another) that could lead to foodborne illness medically compromised residents who receive and eat food from the kitchen. Findings: During an initial kitchen tour observation of the walk-in refrigerator on 5/13/2025 at 7:40 AM, a total of four shelves were rusted in various places on the shelves, ready to cook foods were stored on or directly under the rusted shelves. During an interview on 5/13/2025 at 7:42 AM, [NAME] 3 stated, the racks are rusty in the main refrigerator. During an interview on 5/13/2025 at 8:03 AM, [NAME] 2 stated, the racks in the refrigerator need to be replaced because they are rusty. During a concurrent observation and interview on 5/13/2025 at 9:14 AM, Dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-16 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Maintain and ensure patient care bathrooms were in safe operating condition for 2 of 2 sampled bathrooms. 2. Maintain and ensure the kitchen ice machine was in safe operating condition, two of three food preparation tables, one of four food worming trays, four of four food storage racks, and the overhead light in the walk-in freezer, were in safe operating condition. These deficient practices had the potential to result in staff being unable to meet the needs of residents in a timely and safe manner. Findings: 1. During observation of the shared bathroom between rooms [ROOM NUMBERS] on 05/13/25 at 1:28 p.m., the maintenance aide observed with the surveyor and confirmed by stating the toilet was running constantly after flushing, and the toilet seat was very loose and broken. During an observation of the bathroom in room [ROOM NUMBER] on 05/13/25 at 1:44 p.m., the maintenance aide observed with the surveyor and confirmed by stating the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained or enhanced dignity and respect in full recognition of resident's individuality by failing to ensure that the urinary collection bag was covered with a privacy bag for two of two sampled residents (Residents 41 and 54) This deficient practice had the potential to affect Resident 41 and 54's self-esteem and self-worth. Findings: a. During a record review, Resident 41's admission Record indicated the facility admitted Resident 41 on 3/20/2025 with diagnoses including acute kidney failure (AKF- a sudden and often reversible decline in kidney function), encephalopathy (a problem with the brain, affecting how it works), and hypertension (HTN - elevated blood pressure). During a record review, Resident 41's Minimum Data Set (MDS - a resident assessment tool) dated 3/23/2025, indicated Resident 41 was cognitively impaired (when a person has trouble remembering, learning new things, concentrating, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-16 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility's interdisciplinary team (IDT-- a group of health care professionals with various areas of expertise who work together toward the goals of their clients) failed to ensure one out of one sampled residents (Resident 44) was assessed determined capable to self-administer medication left at the bedside and, had a physician's order for self-administrations. This deficient practice had the potential for duplicity, overdose, and consumed by confused wandering resident which could lead to an adverse reactions, unnecessary hospitalization and possible poor health outcomes. Findings: During a record review, Resident 44's admission record indicated Resident 44 was admitted to the facility on [DATE] and was re-admitted on [DATE], with diagnoses that include atrial fibrillation (Afib-an irregular and often very rapid heart rhythm), hypertension (a medical condition characterized by persistently elevated blood pressure), congestive heart failure (CHF- a condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-16 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a change of condition (COC -a sudden deviation from person/patient's baseline in physical, cognitive, behavioral or function) in accordance with the facility policy and procedures (P&P) titled Change of Condition Notification revised 1/24/2025 for one of three sampled residents (Resident 47). This deficient practice had the potential to result in the delay of necessary care for Resident 47. Findings: During a record review, Resident 47's admission Record indicated the facility admitted Resident 47 on 7/5/2024 and was readmitted on [DATE] with diagnoses including diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), dementia (a progressive state of decline in mental abilities), and hypertension (HTN - elevated blood pressure). During a record review of Resident 47's Minimum Data Set (MDS - a resident assessment tool) dated 4/30/2025, indicated Resident 47 was cognitively impaired (when a person has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-16 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one of four residents (Resident 45), the facility failed to: 1) Complete a Preadmission Screening and Resident Review (PASRR - a screening evaluation used to determine whether placement in a long-term care facility is appropriate for the resident) Level I (a tool that helps identify possible serious mental illness and/or intellectual/development disability) assessment when Resident 45 was readmitted on [DATE]. 2) Notify the mental health agency (A mental health agency that provides and is responsible for mental health services. These services can include a range of interventions, assessments, diagnosis, treatment, and counseling, delivered in various settings to support mental health or treat mental/behavioral disorders) promptly after Resident 45 was newly diagnosed with dementia and anxiety disorder on 4/10/2025 and Alzheimer's disease on 4/18/2025. 3) Develop a care plan after Resident 45 was diagnosed with dementia, anxiety disorders (a condition of excessive worry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-16 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive care plan for one of four sampled residents (Resident 15) in accordance with the facility policy and procedures (P&P) titled Care Planning revised on 1/24/2025, by failing to initiate a care plan for Resident 15's gastrostomy (g-tube -a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems). This deficient practice had the potential to negatively affect the delivery of necessary care and services needed for Resident 15. Findings: During a record review, Resident 15's admission Record indicated the facility admitted Resident 15 on 9/4/2024 and was readmitted on [DATE] with diagnoses including diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), personal history of transient ischemic attack (TIA - a temporary blockage of blood flow to the brain), and dysphagia (difficulty swallowing). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · D2025-01-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its Unusual Occurrence Reporting policy for one of two sampled residents (Resident 1) by failing to report Resident 1's injury of unknown cause occurrence to the State Survey Agency (SSA) within 24 hours. Resident 1, who was confused sustained multiple left rib fractures and was unable to report how the injury occurred. This deficient practice had the potential to result in a delay of an onsite inspection by the SSA to ensure the residents' injury and accidents were investigated and had the potential to place residents at further risk for injuries. Findings: A review of the admission Record indicated Resident 1 was originally admitted to the facility on [DATE], and readmitted on [DATE] with diagnosis including Alzheimer's Disease (a disease characterized by a progressive decline in mental abilities), dementia (a progressive state of decline in mental abilities), glaucoma (an eye disease that occurs when fluid builds up in the eye, damaging…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one of three sampled residents' (Resident 1), right to be free from physical abuse by Resident 2. Resident 2, had a history of attempting to strike other residents and staff. As a result, on 11/1/2024, Resident 2 hit Resident 1 several times on the left side of his the face/chin which resulted in bleeding. Resident 1's left chin was treated by staff for 13 days. Resident 2 was transferred to a general acute care hospital (GACH) on 11/1/2024 by non-emergency transportation for evaluation and treatment. Findings: During a review of Resident 1's admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), atrial fibrillation (an irregular heartbeat that can lead to blood clots and increases the risk of stroke and other heart complications) and stroke. During a review of Resident 1's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prevent elopement (when a resident leaves the facility unsupervised and unnoticed by staff) for one of three sampled residents (Resident 1). For Resident 1, who was assessed as high risk for elopement and had a wander guard bracelet (a monitoring device that would emit an audible alarm to warn staff when a resident leaves the facility), the facility failed to: 1. Respond immediately when the wander guard alarm was triggered and emitted an audible alarm when Resident 1 walked out the front door of the facility on 5/19/24 at 11:53 a.m. and out to the community. 2. Provide Resident 1 with adequate supervision. These deficient practices resulted in Resident 1 eloping from the facility on 5/19/24 at 11:53 a.m. and placed Resident 1 at risk for injuries and harm while out in the community. Findings: A review of the admission Record indicated the facility admitted Resident 1 on 1/5/24 and re-admitted the resident on 2/28/24, with the diagnoses including dementia (loss of the ability for the brain to function in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0557 — patternHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure seven sampled residents (Residents 28, 61, 3, and 7) were treated with dignity and respect, and staff did not refer to the residents as feeders. This deficient practice had the potential for Residents 28, 61, 3, and 7 to suffer humiliation, embarrassment, shame, and lowered self-esteem when referred to a feeders. Findings: A review of Resident 28's admission Record indicated the resident was admitted to the facility on [DATE], with medical diagnoses that included hemiplegia (an inability to move one side of the body), hemiparesis (an inability to move the arm, leg and sometimes face on one side of the body) following a cerebral infarction (lack of blood flow resulting in severe damage to part of the brain) affecting the left non-dominant side of the body, and Type 2 Diabetes Mellitus (A condition that happens because of a problem in the way the body regulates and uses sugar as a fuel). A review of Resident 28's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-02 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to: 1. Keep usage record of the emergency medication supplies. 2. Keep record of inventory discrepancies for their automated dispensing cabinet (STATSAFE, a computer-controlled system that stores and dispense medications). 3. Ensure the administration of a controlled substance was documented in the resident's electronic medication administration record for one of 32 sampled residents (Resident 70). These deficient practices had the potentials of medication errors and/or drug diversions. Findings: A review of Resident 70's physician order, dated 4/19/2024 at 4:29 PM, indicated to give Ativan 1 mg 1 tablet by mouth every 8 hours as needed (PRN) for anxiety disorder. A concurrent review of STATSAFE activity report from 4/21/24 to 4/30/24, generated by the pharmacy, indicated the discrepancy occurred on 4/23/24 at 10:51 AM. The report also indicated DON resolved the discrepancy on 4/26/2024 at 1:32 PM. During an inspection of the medication (med) room on 4/30/24 at 2:05 p.m., with the licensed vocational nurse 5 (LVN 5), there…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-02 · tag F0801 — patternEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide effective dietetic service oversight when the dietary manager did not meet the state and federal requirements for the position and the registered dietitian worked on a consulting basis, as evidenced by lapses in the delivery of food services associated with staff competency (cross reference F802), safe and sanitary food storage and food preparation practices (F812) and therapeutic diet texture accuracy, wrong portion sizes and not following the menu (cross reference F805 and F803). This deficient practice could result in compromising the safety and nutritional status of residents through the potential for cross contamination, decreased nutrient intake and choking or aspiration risk. Findings: During the annual recertification survey from 4/29/2024 to 5/2/2024, multiple issues surrounding the delivery of dietetic services were unmet in relation to: 1.The oversight of food safety, sanitation, and storage of food in the kitchen (cross reference F812) 2.The evaluation of dietary staff competency (cross…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure kitchen staff were routinely trained and evaluated for competency related to their duties when: 1.Dishwasher 1 (DW1) and Dietary Aide 1 (DA1) did not know the proper sanitizer test strip to use for dish machine sanitizer. Both DW1 and DA1 were testing the dish machine sanitizer using the wrong test strip. 2.Cook 1 did not follow the menu and the standardized recipes when preparing pureed diet and was not evaluated for competency related to pureed diet preparation. 3. Dietary Manager (DM) did not have documented routine staff competency evaluation to ensure all kitchen staff were competent in their job-related duties. These deficient practices had the potential: 1. To result in unsafe and unsanitary food production that could place 88 out of 92 residents in the facility who received food at risk for food borne illness. 2. Not following the menu and recipe for the pureed diet had the potential for decreased meal satisfaction, decreased nutrient intake and risk for choking for 15 residents who receive the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the standardized recipes and portion sizes for lunch menu was followed on 4/29/24 when: 1.facility failed to ensure staff followed food production recipes for the puree diet (food that is blended to a pudding consistency, no chewing required) during lunch preparation and tray line observation. 15 Residents on puree diet did not receive the puree pork and kimchi stew and the zucchini, they received pureed tofu and pureed peas. 2.Cook used small scoop size to serve pork and kimchi for residents on regular and mechanical soft diet. 24 Residents on regular diet and 18 residents on mechanical soft diet received 3oz of pork and kimchi stew instead of 6 oz per menu and 15 residents on puree diet received 4 oz of pureed tofu instead of 6 ounces. This deficient practice had the potential to result in meal dissatisfaction, decreased nutritional intake and weight loss in residents who received food from the kitchen. Findings: According to the facility lunch menu for regular and mechanical soft diet on 4/29/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure: 1. 12 residents on finely chopped diet (modified diet with food prepared approximately 1/8-1/4-inch inches) and 14 residents on minced diet (modified diet with food prepared approximately 1/8-1/4-inch inches) received meat texture in the forms that meet their needs when cook served regular diet with inconsistent size and large size of meat instead of chopped and minced per resident diet orders. 2. 15 residents on pureed diet received the incorrect pureed diet texture (foods that do not require chewing and are easily swallowed. Food should be smooth .consistency of pudding) when the [NAME] served thin and soupy rice instead of pureed rice that was homogenous, cohesive and had a pudding like consistency. These deficient practice had the potential to result in decreased intake related to inconsistent and large size meats, meal dissatisfaction and increased choking and aspiration risk. Findings: According to the facility lunch menu for minced (finely chopped) diet on 4/29/24, the following items will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-02 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and preparation practices when: 1.One small container of previously prepared rice and one small container of previously prepared minced meat with a use by date of 4/28/24 expired were stored in the reach in refrigerator. One gallon milk with open date 4/26/24 exceeding storage period for open container of milk was stored in the reach in refrigerator. Nutritional supplement (milk based high protein and calorie drinks) labeled store frozen with manufactures instruction to use within 14 days of thawing, were not monitored for the date they were thawed to ensure expired shakes were discarded after this time frame. One box containing 75 individual containers of strawberry flavored nutrition supplements with open delivery date of 4/16/24 and two boxes of sugar free vanilla flavored nutrition supplements with delivery dates of 3/29/24 were stored in the refrigerator thawed and no expiration date. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor signs (something found during a physical exam or as a result of a laboratory or imaging test that shows that a person may have a condition or disease) and symptoms (Something that a person feels or experiences that may indicate that they have a disease or condition) of urinary tract infection (UTI; an infection involving any part of the urinary system, including urethra, bladder, and kidney) and indwelling catheter (a flexible tube inserted in the bladder to drain out urine) was irrigated as per treatment administration record (TAR) for one of 6 residents (Resident 48). This deficient practice resulted in Resident 48 developing cloudy urine with sediment and a potential UTI and blocked indwelling catheter. Findings: A review of Resident 48's Face Sheet indicated the Resident 48 was admitted to the facility on [DATE], with diagnoses that included bladder neck obstruction, UTI, and Benign Prostatic Hyperplasia (BPH; non-cancerous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure one of one sampled resident (Resident 64), had a documented date for the Isosource bag (a form of liquid nutrition) hung for the gastronomy tube feeding (G-tube, a tube that is inserted through the belly to deliver nutrition, medication, and or hydration directly to the stomach). The failure has the potential to cause the bag to be infused past the manufacture's 48-hour guidelines resulting in potential growth of food borne illness. Findings: A review of Resident 64's Medical Data Set (MDS - a standardized assessment and care screening tool), dated 09/02/2023, indicates swallowing disorder and weight loss of 5% or more in the last month or loss of 10% or more in last six months. During an observation on 4/29/2024 at 08:01 a.m., in Resident 64's room, Resident 64's Isosource bag was not dated to indicate the open date. During an observation on 4/29/24 at 10:57 a.m., in Resident's 64's room, Resident 64's Isosource bag still not dated to indicate the open date. During a concurrent observation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 64), range of motion was documented. This deficient practice had the potential to negatively reflect Resident 64's range of motion treatment. Findings: A review of Resident 64's Medical Data Set (MDS - a standardized assessment and care screening tool), dated 09/02/2023, indicated the resident needed some help with self-care, indoor mobility (ambulation), and functional cognition. During a concurrent interview and record review on 5/01/24 at 08:45 AM with Director of Staff Development (DSD), Resident 64's Administrative Record Restorative Nursing, dated April 2024 was reviewed. The Administrative Restorative Nursing Assistant Log did not indicate Resident 64 received range of motion treatment on 4/2, 4/3, 4/4, 4/5, 4/11, 4/13, 4/20, 4/24, and 4/27. DSD stated she could not explain why Resident 64 did not receive range of motion treatment on those dates. During a concurrent interview and record review on 5/01/24 at 09:00 AM with Restorative Nursing Assistant (RNA) 1 and 2,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their policy titled, Hand Hygiene, by failing to ensure: 1. Certified Nursing Assistant 1 (CNA 1) performed hand hygiene between care of Resident 25 and Resident 81. 2. Licensed Vocational Nurse 1 (LVN 1) performed hand hygiene between resident's room's 142 and 143. 3. A urinal was not found in Resident 82's room without being labeled. A review of Resident 25's admission Record indicated Resident 25 was admitted to the facility on [DATE] with medical diagnoses that includes dementia (impaired ability to remember, think or make decisions that interferes with doing everyday activities), depression (a constant feeling of sadness and loss of interest which stops you from doing normal activities), and hypertension (HTN -blood pumping with more force than normal through your arteries). A review of Resident 25's Minimum Data Set (MDS - a standardized assessment and care-screening tool), dated 1/25/2024, indicated Resident 25 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the call light for one of six sampled resident's (Resident 28) was within reach. This failure had the potential to result in Resident 28's not receiving assistance when needed from the facility staff. Findings: During review of Resident 28's admission record, it indicated the resident was admitted in the facility on 12/8/23, with the diagnoses including but not limited to hemiplegia (an inability to move one side of body) and hemiparesis (an inability to move the arm, leg and sometimes face on one side of the body) following a cerebral infarction (lack of blood flow resulting in severe damage to some of the brain tissue) affecting left non-dominant side. During a review of Resident 28's Minimum Data Set (MDS - a standardized comprehensive assessment and care screening tool), dated 3/15/24, indicated Resident 28's cognition (the mental ability to make decisions of daily living) was severely impaired. Resident 28 required moderate to maximal assistance from staff for activities of daily living (ADLs -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-22 · tag F0801 — patternEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure the facility's cook (COOK 1) was competent on hand hygiene in accordance with facility's policy and procedures titled Dietary General revised 10/2022. This deficient practice resulted COOK 1 to not wear gloves while preparing gravy and with the potential to lead to food borne illnesses. Findings: A review of the facility ' s Inservice Training Report sign in sheets titled Proper Hand Washing dated 5/17/2023 and 1/12/2024, did not include the signature for COOK 1. On 1/10/2024 The California Department of Public Health (CDPH) received a facility reported incident on an outbreak of an unknown possible gastrointestinal (referring collectively to the stomach and small and large intestines) virus that affected 10 residents causing nausea, vomiting and diarrhea. During an observation in the kitchen on 1/22/2024 at 11:15 a.m., COOK 1 was walking from the dry storage area holding a metal scooper full of flour. COOK 1 then walked to a pot of boiling water on top of a stove and held the scooper over the pot. COOK…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-22 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review,the facility's cook (COOK 1) failed to wear gloves while pouring flour into a pot of boiling water to make gravy. This deficient practice had the potential to lead to food borne illnesses. Findings: On 1/10/2024 The California Department of Public Health (CDPH) received a facility reported incident on an outbreak of an unknown possible gastrointestinal (referring collectively to the stomach and small and large intestines) virus that affected 10 residents causing nausea, vomiting and diarrhea. During an observation in the kitchen on 1/22/2024 at 11:15 a.m., COOK 1 was walking from the dry storage area holding a metal scooper full of flour. COOK 1 then walked to a pot of boiling water on top of a stove and held the scooper over the pot. COOK 1 grabbed a whisk with the other hand and began to pour flour into the pot of boiling water using the whisk while not wearing gloves. COOK 1 did not perform hand hygiene. During an interview on 1/22/2024 at 11:16 a.m. the dietary supervisor (DS) stated COOK 1 should wear gloves while placing/adding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-24 · tag F0837 — isolatedEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility ' s governing body (individuals such as facility owner(s), Chief Executive Officer(s), or other individuals who are legally responsible to establish and implement policies regarding the management and operations of the facility) failed to appoint an administrator responsible for managing and overseeing the implementation of policies and procedures. This deficient practice had the potential to affect the safety and over all well-being of the residents and could result in poor management of the facility. Findings: During an interview with Certified Nursing Assistant 1 (CNA 1) on 10/24/2023 at 2:23 p.m., CNA 1 stated, she doesn ' t know the name of the Administrator (ADM) in the building but had seen him around in the facility. During an interview with Licensed Vocational Nurse 1 (LVN 1) on 10/24/2023 at 2:27 p.m., LVN 1 stated, there ' s an acting ADM in the facility who comes in at least three to four times a week. During an interview with Director of Nursing (DON) on 10/24/2023 at 2:15 p.m., DON stated, they do not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-10 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Three medication errors out of 25 total opportunities contributed to an overall medication error rate of 12% affecting three of seven residents observed for medication administration (Residents 16, 23 and 79.) The deficient practices of failing to administer medications in accordance with the attending physician's orders increased the risk that Residents 16, 23, and 79 may have experienced health complications related to incorrect medication administration which could have negatively impacted their health and well-being. Findings: During an observation on 12/7/21 at 9:08 AM, the Licensed Vocational Nurse (LVN 1) was observed administering one tablet of chewable aspirin (a medication used to prevent blood clots) 81 milligrams (mg - a unit of measure for mass) to Resident 16. During a review of Resident 16's Order Summary Report (a document containing all currently active medication orders), dated 12/8/21, the report indicated Resident 16's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-10 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure education regarding the benefits and potential side effects of the immunization was provided to the residents or resident representatives before receiving the influenza vaccine (vaccine that protect against infection by influenza viruses) for three out of three sampled residents (Residents 5, 24, 42). This deficient practice had the potential of preventing the residents or resident representatives from making informed decisions regarding a medical treatment and the risk of acquiring, transmitting, or experiencing complications from influenza. Findings: A review of Resident 5's admission record, indicated the resident was admitted to the facility on [DATE] with diagnoses that included but were not limited to diabetes mellitus (high blood sugar), dementia (loss of memory). A review of Resident 5's Flu vaccination consent form dated 9/13/2021, indicated a signature by the responsible party consented for the resident to receive the flu vaccine. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-10 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to thoroughly coordinate assessment with the Preadmission Screening and Resident Review (PASRR) and failed to incorporating the recommendation from the PASRR level II evaluation for one of three sampled residents (Resident 49). This deficient practice had the potential of resulting to in appropriate placement and unidentified specialized services for Resident 49. Findings: A review of Resident 49's admission record indicated the resident was re-admitted to the facility on [DATE], with diagnoses that included major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), dementia (a group of thinking and social symptoms that interferes with daily functioning). A review of Resident 49's PASRR dated 9/21/2020, indicated the need for Level II PASRR evaluation. A review of Resident 49's Minimum Data Set (MDS, a standardized assessment and care screening tool) dated 7/9/2021, indicated Resident 49's cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician and document a change in condition, for Resident 67 who was very weak and with oxygen (colorless air) saturation rate of 88 percent in room air for one of two sampled residents (Resident 67). This deficient practice had the potential to result in oxygen depletion confusion and agitation. Findings: A review of Resident 67s admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses that included but were not limited to dementia (loss of memory), hypertension (elevated blood pressure), polyneuropathy (malfunction of many peripheral nerves), and cerebral infarction (damage to the tissues in the brain). A review of Resident 67's Minimum Data Set (a standardized assessment and care screening tool) dated 11/10/2021, indicated the resident's cognitive skills of daily decision making were severely impaired and required extensive assistance from staff with activities of daily living. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed have floor mats (a safety feature placed on the floor along the side of the bed) and a bed alarm (devices that contain sensors that trigger an alarm or warning light when they detect a change in pressure) fin place and to implement it's own fall policy and procedures for a resident who had a fall and sustained a rib fracture (broken bone) for one of one sampled resident (Resident 84). These failures had the potential of placing Resident 84 at risk for further falls with injuries. Findings: A review of Resident 84's admission Record (Face Sheet), indicated the facility admitted the resident on 11/22/2021, with diagnoses including right wrist and hand fracture (broken bone) and history of falling. A review of Resident 84's History & Physical (H&P) exam form, completed by the attending physician on 11/22/2021, indicated the resident had a history of falls and required rehabilitation evaluation. The H&P further indicated Resident 84 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to identify and monitor specific behaviors targeted using psychotropic medications (medications that affect brain activities associated with mental processes and behavior) for one of four sampled residents (Resident 74). Resident 74 was given the antianxiety medication Klonopin without a behavior to justify its use. Findings: A review of Resident 74's admission Record indicated the facility re-admitted the resident on 2/25/2019, with diagnoses including depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), anxiety (intense, excessive and persistent worry and fear about everyday situations), chronic kidney disease (gradual loss of kidney function), and dementia (a group of thinking and social symptoms that interferes with daily functioning). A review of Resident 74's Physician's Order dated 11/26/2021 indicated Klonopin (a medication used to treat anxiety) 1 milligram (mg - a unit of measure) by mouth every 24 hours as needed for anxiety manifested by calling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure medications requiring refrigeration are stored in the refrigerator per the manufacturer's requirement for Resident 83 in one of two inspected medication carts (Medication Cart 3.) The deficient practice of failing to store medications per the manufacturer's requirements increased the risk that Residents 83 could have received medication that had become ineffective or toxic due to improper storage possibly leading to health complications resulting in hospitalization or death. Findings: During a concurrent observation and interview on 12/7/21 at 2:45 PM with the licensed vocational nurse (LVN 3) of Medication Cart 3, one unopened Levemir pen (a type of insulin used to control high blood sugar) was found stored at room temperature. Per the manufacturer's product labeling, unopened Levemir pens should be stored under refrigeration. LVN 3 stated that unopened insulin should be stored in the refrigerator otherwise it should be labeled with an open date. LVN 3 stated the insulin for Resident 83 was not opened…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-10 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to indicate the open on gallons of milk as per facility's policy and procedures (P&P) titled Food Stoarage and Left Overs. This deficient parctice had the potential to result in foodborne illnesses (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, viruses, or parasites that contaminate food) among residents who consumed milk and food served by the facility. Findings: During an observation on 12/7/2021, at 8:30 AM, in the walk-in refrigerator, an opened gallon of milk was observed with no date on the cap. Additionally, other opened gallons of milk were also observed with open date on the milk gallon cap. During a concurrent observation and interview with Dietary Aide 1 (DA) 1 on 12/7/2021, at 8:33 AM, the walk-in refrigerator had one opened gallon of milk was observed with no date on the cap. The DA 1 stated, the gallon of milk was opened today (12/7/2021). DA 1 further stated, the opened gallon of milk should be dated with an open date. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain complete medical records and documented weekly weights for one of two sampled residents (Resident 58). This failure had the potential to result in a lack of and or delay in communication among facility staff and care providers and, interrupt the provision of care and or interventions for Resident 58. Findings: A review of Resident 58's Facesheet (admission Record), indicated the facility admitted Resident 58 on 4/20/2021 with diagnoses that included unspecified dementia (a mental disorder in which a person loses the ability to think, remember, learn, make decisions, and solve problems) without behavioral disturbance, Type Two Diabetes Mellitus (DM-disease that impairs the way the body controls blood sugar), and dysphagia (difficulty or discomfort in swallowing). A review of Resident 58's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 11/4/2021, indicated Resident 58 had severe cognitive (ability to understand, remember, make decisions of daily living) impairment and had a poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Resident 74 indwelling catheter (a tube that allows urine to drain from the bladder into a bag that is usually attached to the thigh) drainage bag was not touching the floor for one out of 2 sampled residents (Residents 74). This deficient practice had the potential of cross contaminating the indwelling catheter tubing and infecting Resident's 74. Findings: A review of Resident 74's admission record indicated the resident was admitted to the facility on [DATE], with diagnoses that included but were not limited to diabetes mellitus (High blood sugar), chronic kidney disease (Inability of the kidney to filter waste product from the blood stream). A review of Resident 74's Minimum Data Set (MDS- a standardized assessment and care screening tool) dated 11/13/2021, indicated the resident's cognitive skills of daily decision making were severely impaired. The MDS also indicated the resident had an indwelling catheter. During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-05-16 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide at least 80 square feet (sq. ft. -unit of measure) per resident in multiple resident bedrooms for 11 out of the 39 resident rooms (Rooms 100, 102, 104, 106, 108, 115, 117, 120, 123, 134, and 135). The 11 Resident rooms consisted of 3 beds in each room. This deficient practice had the potential to result in inadequate useable living space for the residents and working space for the health caregivers. Findings: During a record review, the Request for Room Size Waiver letter, dated 5/16/2025, submitted by the Administrator, indicated there are 11 rooms that did not meeting the 80 square feet requirement per resident according to federal regulation. The letter indicated that the room sizes would not interfere with the daily nursing care or safety of the residents. The letter also indicated there would be enough space to provide for each resident's care, dignity and privacy in those rooms which are in accordance with the special needs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-05-02 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide at least 80 square feet (sq. ft. -unit of measure) per resident in multiple resident bedrooms for 24 out of the 35 resident rooms (Rooms 107, 109, 116, 118, 120, 121, 122, 123, 124, 125, 126, 128, 129, 130, 131, 133, 134, 135, 136, 138, 142, 143, 144, and 145). The 24 Resident rooms consisted of 3 beds in each room. This deficient practice had the potential to result in inadequate useable living space for the residents and working space for the health caregivers. Findings: A review of the Request for Room Size Waiver letter, dated 5/1/2024, submitted by the Administrator, indicated there are 24 rooms not meeting the 80 square feet requirement per resident according to federal regulation. The letter indicated that the room sizes would not interfere with the daily nursing care or safety of the residents. The letter also indicated there would be enough space to provide for each resident's care, dignity and privacy in those rooms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$69,060 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $60,615 — penalty dated 2026-04-24
- $8,445 — penalty dated 2025-08-11
- Medicare payment denial — starting 2025-09-09 for 10 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MAYER, HELENE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 10% | since 05/27/2012 |
| NADEL, NORMAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 6% | since 05/27/2012 |
| WEISS, HADASSAH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 26% | since 05/27/2012 |
| WEISS, RUTH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 26% | since 05/27/2012 |
| LEE, DONG | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 01/15/2017 |
| CANTOREGGI, MARCO | Individual | W-2 MANAGING EMPLOYEE | — | since 11/14/2016 |
| WEISS, MARTIN | Individual | CORPORATE OFFICER | — | since 05/27/2012 |
| ALEXANDRE, CHARLES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/17/2021 |
| TER-HAKOBYAN, LAURA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/29/2021 |
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $797K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056321. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.