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Skyline Healthcare Center - La

3032 Rowena Ave, Los Angeles, CA 90039 · For profit - Individual · 99 certified beds · (323) 665-1185 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Abuse/neglect citation on record (F0600) — cited May 2025Resident-funds citation (F0565)3 immediate-jeopardy citations$251,090 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (120) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $251,090 in federal fines (most recent 2025-05-06)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2530 Glendale Blvd · (323) 666-1285 · Call to confirm hours
Pharmacy
2716 Griffith Park Blvd · (323) 661-8366 · Call to confirm hours
Grocery
2725 Hyperion Ave
Park
Glendale Blvd @ Ferncroft Rd · Typically dawn to dusk
Place of worship
2930 Hyperion Ave · (323) 663-3151

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.9%10.2%15.4%better
Long-stay residents who lose too much weight23.8%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder0.5%0.8%0.9%better
Long-stay residents with a urinary tract infection0.4%1.2%2.0%better
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.3%0.4%0.1%typical for the state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.6%1.6%3.3%typical
Long-stay residents whose ability to walk worsened9.7%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication20.7%13.7%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers5.4%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control4.4%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table11.5%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication2.8%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine47.1%93.2%79.4%worse
Short-stay residents rehospitalized after admission37.3%23.0%22.6%worse
Short-stay residents with an outpatient ER visit11.1%11.2%12.0%typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 29 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.0%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
30.2%U.S. median 56.6%
Met the expected recovery
not reportedno hours filed
Therapy hours / resident / day

Met the expected recovery: 30.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 53 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.0%CMS range 28.8–60.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.2–16.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge30.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge47.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge22.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 4.6–16.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.121.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.39
RN hours/ resident / day
1.13
LPN hours/ resident / day
2.85
Aide hours/ resident / day
4.37
Total nurse hours/ resident / day
0.21
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 99 beds and averages 84.1 residents a day — about 85% occupied, or roughly 15 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.37 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.85 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.92 hrs/resident/day on weekends vs 4.56 on weekdays — 14% thinner on weekends. RN hours go from 0.47 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

27
deficiencies at the latest standard inspection (2025-05-22)
35
at the previous standard inspection (2024-06-13)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

120 citations, most serious first. The 17 most serious are shown; the remaining 103 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-08-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Change of Condition Notification, last reviewed on 4/4/2025 for one of three sampled residents (Resident 1) by failing to notify Medical Doctor 1 (MD 1) when on 7/19/2025 at 4 a.m., Resident 1 who had a diagnosis of type 2 diabetes mellitus (DM - a disease that occurs when your blood sugar [BS] is too high), had a change of condition (COC - a major decline in a resident's status). Resident 1 complained of nausea (a feeling of sickness in the stomach that can be accompanied by an urge to vomit), had one episode of vomiting, a documented blood sugar of 382 milligrams per deciliter (mg/dl - unit of measurement) obtained by Licensed Vocational Nurse 1(LVN 1), and had a physician's order dated 7/15/2025, instructing staff to notify the MD if the BS is greater than 350 mg/dl. This deficient practice resulted in Resident 1 being found unresponsive (not reacting or responding to touch, sounds or verbal commands)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-08-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide treatment and care in accordance with professional standards of practice for one of three sampled residents (Resident 1) who had a diagnosis of type 2 diabetes mellitus (DM - a disease that occurs when your blood sugar [BS] is too high), had a change of condition (COC - a major decline in a resident's status) on 7/19/2025 at 4 a.m., when Resident 1 complained of nausea (a feeling of sickness in the stomach that can be accompanied by an urge to vomit), had one episode of vomiting, and a documented blood sugar of 382 (normal range is between 70 to 99) milligrams per deciliter (mg/dl - unit of measurement) obtained by Licensed Vocational Nurse 1(LVN 1), and had a physician's order dated 7/15/2025, instructing staff to notify Medical Doctor 1 (MD 1) if the BS is greater than 350 mg/dl. The facility failed to: 1. Follow the physician's order dated 7/15/2025 to notify MD 1 when Resident 1's BS level reached 382 mg/dl on 7/19/2025 at 4 a.m., exceeding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-09-01 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed: A. To have a system in place to ensure safeguarding of all prescribed medications (a drug that can be obtained only by means of a physician ' s order) including controlled medications (medications with a high potential for abuse) for three of ten sampled residents (Resident 1, Resident 2, and Resident 3), by failing to: 1. Implement its policy and procedure titled, Medication Dispensing Controlled Substances, that indicated an inventory count of all Controlled Dangerous Substances (CDS, a drug or chemical whose manufacture, possession, or use is regulated by a government because it may be abused or cause addiction) medications stored in each nursing unit shall be performed at each change of shift. Both the incoming and outgoing nurse on each unit that is responsible for handling-controlled substances will sign the inventory count. 2. Ensure two licensed nurses counted the CDS before and after the nursing shift and signed in the untitled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited beforedisputed · IIDR2025-05-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of four sampled residents (Resident 1). On 4/22/2025 at 8:40 p.m., Resident 1 and Resident 2, who were both inside Room A (Residents 1 and 2 ' s room), had a verbal altercation (a noisy argument or disagreement) that led to a physical altercation (a confrontation or fight involving physical contact or force) in which Resident 2 punched Resident 1 on the left side of the face with a left closed fist. This deficient practice resulted in Resident 1 being subjected to physical abuse by Resident 2 while under the care of the facility. On 4/22/2025, Resident 1 sustained left face swelling and pain level of seven (severe pain) out of ten on the numeric pain rating scale (a pain assessment tool that uses a scale ranging from zero [no pain] to ten [worst pain imaginable], to quantify pain intensity). Resident 1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm by one resident towards another) for one of two sampled residents (Resident 1) when on 3/21/2025 at 7 a.m., Resident 2 scratched Resident 1 ' s right lower foot. This deficient practice resulted in Resident 1 being subjected to physical abuse by Resident 2 while under the care of the facility. Resident 1 had a scratched mark measuring 10 centimeters (cm- a unit of measurement) in length and 0.3 cm in width on Resident 1 ' s right lower foot that needed first aid (initial assistance and care given to a resident who has been injured) and daily wound treatments. Resident 1 was visibly upset. Resident 1 verbalized that when Resident 2 scratched Resident 1 ' s right lower foot it brought (back) her (Resident 1) post-traumatic stress disorder (PTSD - a disorder in which a person has difficulty recovering after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-06-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to maintain mobility (ability to move) for one of three sampled residents (Resident 7) with limited range of motion [(ROM) full movement potential of a joint (where two bones meet)] and mobility. The facility failed to: 1. Provide Resident 7 with passive range of motion ([PROM] movement of joint through the ROM with no effort from the person) in both arms and both legs from 8/3/2022 to 9/30/2022 in accordance with the Occupational Therapy ([OT] profession aimed to increase or maintain a person's capability of participating in everyday life activities) and Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function) discharge recommendations dated 8/3/2022, and physician's orders dated 8/3/2022, for the Restorative Nursing Aide ([RNA] a certified nursing aide program that helps residents to maintain their function and joint mobility) to provide PROM to both arms and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to prevent a fall and injury for one of eight sampled residents (Resident 1), who was identified as a high fall risk. On 12/4/2023, the facility failed to provide Resident 1, who was assessed as needing extensive assistance with bed mobility (how a resident moves from lying position, turning side to side, or positioning of body), with two-person physical assistance when Certified Nursing Assistant 1 (CNA 1) did a one-person assistance while giving care and turning Resident 1 in his bed. As a result, on 12/4/2023 at 2:50 p.m., Resident 1 had an avoidable fall resulting to Resident 1 experiencing pain, acute (sudden onset) fracture (break in bone) to the left femur (thigh bone), and an operation procedure called Intramedullary (inner part) hip screw fixation (to firm or stabilize) left hip at the General Acute Care Hospital 1 (GACH 1). Findings: A record review of Resident 1 ' s admission Record indicated an admit date of 6/7/2023 with diagnoses of encephalopathy (dysfunction in the brain causing confusion or memory loss),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-15 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop and implement a person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for four of four sampled residents (Residents 1, 4, 5, and 6) by failing to: 1. Develop a care plan for Resident 1's use of cane (walking stick). 2. Develop a care plan for Residents 1, 4, 5, and 6's out on pass (a resident is temporarily allowed to leave a hospital, long-term care facility, or rehabilitation center without being officially discharged ). These failures had potential for Residents 1, 4, 5, and 6's delays in the delivery of necessary care and services and could place the residents at risk of accidents. Findings: 1. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/4/2025, with diagnoses that included unspecified (unconfirmed) fracture (break in the bone) of the left tibia shaft (between the knee and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-15 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain accurate and complete medical record for four of four sampled residents (Residents 1, 4, 5, and 6) by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 2 documented that Resident 1 went out on pass (a resident is temporarily allowed to leave a hospital, long-term care facility, or rehabilitation center without being officially discharged ) on 5/11/2026, using a cane (walking stick) and leaving behind his (Resident 1) wheelchair (a mobilized seating device with wheels, used by individuals who have difficulty or are unable to walk due to injury, illness, disability, or age-related conditions). 2. Ensure LVN 1 and LVN 5 documented the date and time Residents 4, 5, and 6 returned to the facility after an out on pass. This failure had the potential to cause confusion in care and the medical records containing inaccurate documentation. Findings: 1. During a review of Resident 1's admission Record, the admission Record indicated the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three sampled residents (Resident 1) was safely assessed for the use of a cane before allowing to leave the facility on an Out on Pass (a resident is temporarily allowed to leave a hospital, long-term care facility, or rehabilitation center without being officially discharged ) order on 5/11/2026. This failure had the potential for Resident 1 to fall outside of the facility that could potentially cause injury. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/4/2025, with diagnoses that included unspecified (unconfirmed) fracture (break in the bone) of the left tibia shaft (between the knee and ankle), and difficulty in walking. During a review of Resident 1's History and Physical (H&P - a medical examination that involves a doctor taking a resident's medical history, performing a physical exam, and documenting their findings), dated 11/11/2025, the H&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure interventions to prevent falls were in place for one of three sampled residents (Resident 2) by failing to update Resident 2's Fall Risk Evaluation (a process used by healthcare providers to determine a person's likelihood of falling) when Resident 1 had a fall on 12/10/2025.This deficient practice had the potential for an inaccurate assessment of Resident 2, placing Resident 2 at a risk for a fall.Findings:During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 11/4/2025 and re-admitted the resident on 12/14/2026 with diagnoses including fracture of lower end of left tibia (a broken or cracked shinbone [the large, inner bone of the lower leg] just above your ankle joint), fracture of shaft of left tibia (a break in the middle, long part of the left shinbone), difficulty in walking, and pain due to internal orthopedic prosthetic device (man-made, artificial part surgically placed inside the body to replace or support damaged bones or joints), implants (a thing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-20 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure one of three sampled residents (Resident 2) who complained of pain received medication according to the physician orders. This failure resulted in Resident 2's pain management to be ineffective resulting in Resident 2 being in pain.Findings:During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 11/4/2025 and re-admitted the resident on 12/14/2026 with diagnoses including fracture of lower end of left tibia (a broken or cracked shinbone[the large, inner bone of the lower leg] just above your ankle joint), fracture of shaft of left tibia (a break in the middle, long part of the left shinbone), difficulty in walking, and pain due to internal orthopedic prosthetic device (man-made, artificial part surgically placed inside the body to replace or support damaged bones or joints), implants (a thing implanted in something else, especially a piece of tissue, prosthetic device, or other object implanted in the body), and grafts (a piece of living tissue that is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review. the facility failed to ensure one of three sampled residents (Resident 2) was free of any significant medication error when Licensed Vocational Nurse (LVN) 1, failed to administer medications as ordered.This deficient practice had the potential to negatively affect Resident 2. Findings:During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 11/4/2025 and re-admitted the resident on 12/14/2026 with diagnoses including fracture of lower end of left tibia (a broken or cracked shinbone[the large, inner bone of the lower leg] just above your ankle joint), fracture of shaft of left tibia (a break in the middle, long part of the left shinbone), difficulty in walking, and pain due to internal orthopedic prosthetic device (man-made, artificial part surgically placed inside the body to replace or support damaged bones or joints), implants (a thing implanted in something else, especially a piece of tissue, prosthetic device, or other object implanted in the body) and grafts (a piece of living tissue that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to inform the attending physician (MD) of one of three sampled residents (Resident 2) behavioral Change of Condition (COC) on 8/24/2025. This deficient practice had the potential to result in a delay in care. Findings:During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 2/12/2025 with diagnoses including Parkinsonism (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), muscle wasting and atrophy (decrease in size or wasting away of a body part or tissue), quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury), and depression (a mental illness that involves a persistent low mood, a loss of interest in activities, and affects daily functions like sleep, appetite, and concentration, leading to significant problems in a person's life, work, or relationships). During a review of Resident 2's History and Physical (H&P- a comprehensive evaluation by a healthcare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-02 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Abuse, Reporting and Investigations, for one of three sampled residents (Resident 2) when on 8/24/2025 Resident 2 reported to the Administrator (Adm) that staff started fighting with me (Resident 2) physically (deliberately aggressive or violent behavior with the intention to cause harm by one resident towards another) was investigated for events that may constitute abuse. This deficient practice resulted in a delayed investigation of an alleged abuse and had the potential to place Resident 2 at risk for further abuse and psychosocial harm. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 2/12/2025 with diagnoses including Parkinsonism (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), muscle wasting and atrophy (decrease in size or wasting away of a body part or tissue), quadriplegia (paralysis from the neck down, including legs, and arms,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Abuse, Reporting and Investigations, by failing to report an allegation of physical abuse (deliberately aggressive or violent behavior with the intention to cause harm by one resident towards another) to the State Survey Agency (SSA) no later than two hours for one of three sampled residents (Resident 2) when on 8/24/2025 Resident 2 reported to the Administrator (Adm) that staff started fighting with me (Resident 2) physically. This deficient practice had potential to result in unidentified abuse and placed Resident 2 at risk for further abuse. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 2/12/2025 with diagnoses including Parkinsonism (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), muscle wasting and atrophy (decrease in size or wasting away of a body part or tissue), quadriplegia (paralysis from the neck down, including legs, and arms,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a thorough investigation was completed following an allegation of physical abuse (deliberately aggressive or violent behavior with the intention to cause harm by one resident towards another) for one of three sampled residents (Resident 2) when on 8/24/2025 Resident 2 reported to the Administrator (Adm) that staff started fighting with me (Resident 2) physically. This deficient practice had the potential to place Resident 2 at risk for further abuse. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 2/12/2025 with diagnoses including Parkinsonism (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), muscle wasting and atrophy (decrease in size or wasting away of a body part or tissue), quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury), and depression (a mental illness that involves a persistent low mood, a loss of interest in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 103 citations
  • Potential for harm · Dcited before2025-09-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable physical well-being for one of three sampled residents (Resident 2) by failing to respect Resident 2's right to refuse care. This deficient practice had the potential to result in Resident 2's rights to be violated. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 2/12/2025 with diagnoses including Parkinsonism (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), muscle wasting and atrophy (decrease in size or wasting away of a body part or tissue), quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury), and depression (a mental illness that involves a persistent low mood, a loss of interest in activities, and affects daily functions like sleep, appetite, and concentration, leading to significant problems in a person's life, work, or relationships). During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-09 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff were competent when providing care for one of three sample residents (Resident 1), by failing to:1. Ensure License Vocational Nurse (LVN 1) notified the physician when Resident 1 had a change of condition on 7/19/2025, at 4 a.m. when Resident 1 felt nauseated, had one episode of vomiting and had a blood sugar of 382 milligram per deciliter (mg/dl-unit of measurement).2. Ensure LVN 1 follows physicians order when physicians order indicated to notify physician if Resident 1 blood sugar was greater than 350 mg/dl.3. Ensure LVN 1 obtains Resident 1 vital signs (include body temperature, pulse (heart rate), respiration rate (breathing), and blood pressure. These measurements help healthcare professionals assess a person's overall health and identify potential problems) when Resident 1 had a change of condition.4. Ensure LVN 1 follows an infection control policy and procedure by offering a trash can when Resident 1 had an episode of vomiting.5.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a call light's request for assistance were answered promptly for one of three sampled residents (Residents 4).This deficient practice had the potential to not meet Resident 4's needs.Findings:During a review of Resident 4's admission Record, the admission Record indicated the facility admitted Resident 4 on 5/5/2025, with diagnoses including left lower limb (leg) cellulitis (a skin infection that causes swelling and redness), pneumonia (an infection/inflammation in the lungs), and history of falling.During a review of Resident 4's History and Physical (H&P- a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings), dated 5/6/2025, the H&P indicated Resident 4 had the capacity to understand and make decisions.During a review of Resident 4's Care plan on Fall Risk Prevention and Management, dated 5/12/2025, the Care Plan indicated Resident 4 had a history of fall related to limited mobility and an intervention that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure the facility's License Vocational Nurse (LVN) 1 were competent to follow the current plan of correction to endorse to incoming nurse using the shift-to-shift report. This deficient practice placed Resident 1 at risk of dehydration due to delay of care. Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/13/2023 with a diagnosis of anemia (a condition where the body does not have enough healthy red blood cells) and osteoarthritis (a disease that worsens over time also known as wear and tear). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 8/12/2025, the MDS indicated Resident 1 thought process was intact and required supervision assistance from staff to complete activities of daily living (ADLs - activities such as bathing, dressing, and toileting a person performs daily). During a review of Resident 1 Change of Condition, dated 9/6/2025, the Change of Condition indicated Resident 1 has nausea,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for one of three sampled residents (Residents 5) by failing to follow the physician's order to hold (temporarily suspending its administration) midodrine (medication used to treat low blood pressure) for systolic blood pressure (sbp- the top number in a blood pressure reading, representing the pressure in your arteries when your heart beats) more than 110 millimeter of mercury (mmHg-unit of measurement).This failure had the potential to result in unnecessarily elevating Resident 5's blood pressure.Findings:During a review of Resident 5's admission Record, the admission Record indicated the facility admitted Resident 5 on 5/8/2025, with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (a stroke where brain tissue dies due to a lack…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an accurate and complete medical record for two of three sampled residents (Resident 1 and Resident 6) when: 1. The facility failed to ensure Licensed Vocational Nurse (LVN) 1 accurately documented Resident 1's glipizide (medication used to treat type two diabetes [DM - a disorder characterized by difficulty in blood sugar control and poor wound healing]) and Protonix (also known as pantoprazole, a medication used to decrease the amount of acid in the stomach) administration, and blood sugar check. 2. The facility failed to document the time and the physician's response after the physician (MD) was notified of Resident 6's urine test result on 8/6/2025. These failures had the potential to cause confusion in the care and the medical records containing inaccurate documentation. Findings: 1. During a review of Resident 1’s admission Record, the admission Record indicated the facility initially admitted Resident 1 on 12/3/2021 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 1 followed an infection control policy and procedure for one of three sample residents (Resident 1) by offering a trash can when Resident 1 had an episode of vomiting.This deficient practice had the potential risk of transmission of bacteria that can lead to infection of Resident 1.During a review of Resident 1's admission Record, the admission Record indicated the facility initially admitted Resident 1 on 12/3/2021 and readmitted on [DATE] with a diagnosis of type 2 diabetes mellites with hyperglycemia (body isn't using insulin properly, causing blood sugar and hypertension (high blood pressure).During a review of Resident 1's History and Physical (H & P), dated 9/13/2024, the H & P indicated that Resident 1 had the capacity to understand and make decisions.During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 6/12/2025, the MDS indicated Resident 1 thought process was intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) for four of five sampled residents (Residents 13, 43, 19, and 2) reviewed for physical restraints by failing to ensure Residents 13 and 43's bed with bolsters/ concave mattress (a type of mattress designed with raised sides to prevent residents from rolling or falling out of bed) had a/an: 1. Physician's order 2. Informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) from the resident and/or representative 3. Physical restraint assessment for its safe use. These deficient practices had the potential to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. During a review of Resident 47's admission Record, the admission Record indicated the facility originally admitted the resident on 7/19/2024 and readmitted in the facility on 10/30/2024 with diagnoses including dementia (a progressive state of decline in mental abilities), type 2 diabetes mellitus, and history of falling. During a review of Resident 47's H&P, dated 10/30/2024, the H&P indicated the resident had the capacity to understand and make decisions. During a review of Resident 47's MDS, dated [DATE], the MDS indicated Resident 47 was able to understand others and make her needs known but with severely impaired cognition (mental action or process of acquiring knowledge and understanding). The MDS further indicate Resident 47 required supervision or touching assistance to substantial/maximal assistance from staff with all activities of daily living (ADLs - activities such as bathing, dressing and toileting a person performs daily). The MDS indicated Resident 47 received insulin. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident environment was free of accident hazards for three six of six sampled residents (Residents 13, 43, 36, 34, 47, and 61) reviewed for accidents by failing to ensure: 1. Residents 13 and 43's fall mattress (a cushioned floor pad designed to help prevent injury should a person fall) did not have any furniture or medical equipment on top of them. 2. Resident 36 did not have any medications left at the bedside. These deficient practices increased the risk of accidents such as falls with injuries and medication overdose. 3. Resident 34's left floor mat did not have the overbed table placed on the top. 4. Resident 47's bilateral floor mats did not have heavy equipment or furniture on the top. These deficient practices placed the residents at risk for increased chances of incurring injury such as falls with fracture (a break or crack in a bone) and even death. Findings: 1. During a review of Resident 13's admission Record, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents who were incontinent of bladder received services and assistance for one of two sampled residents (Resident 41) reviewed for bladder and bowel incontinence by failing to label the urinal bottle (a container used to collect urine and is made for either male or female anatomy) with the name and room number of the resident. The deficient practice had the potential for residents to cross-contamination (the physical movement or transfer of harmful bacteria from one person, object or place to another) and to develop urinary tract infection (UTI - an infection of the urinary system, which includes the kidneys, ureters, bladder, and urethra) due to switching of urinals. Findings: During a review of Resident 41's admission Record, the admission Record indicated the facility admitted the resident on 5/10/2022, and readmitted the resident on 2/28/2025, with diagnoses including acute pyelonephritis (a kidney infection that happens suddenly and can cause inflammation and damage to the kidneys), benign…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. During a review of Resident 47's admission Record, the admission Record indicated the facility originally admitted the resident on 7/19/2024 and readmitted in the facility on 10/30/2024 with diagnoses including dementia (a progressive state of decline in mental abilities), type 2 diabetes mellitus, and history of falling. During a review of Resident 47's H&P, dated 10/30/2024, the H&P indicated the resident had the capacity to understand and make decisions. During a review of Resident 47's MDS, dated [DATE], the MDS indicated Resident 47 was able to understand others and make her needs known but with severely impaired cognition (mental action or process of acquiring knowledge and understanding). The MDS further indicate Resident 47 required supervision or touching assistance to substantial/maximal assistance from staff with all activities of daily living (ADLs - activities such as bathing, dressing and toileting a person performs daily). The MDS indicated Resident 47 received insulin. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-22 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the menu and did not meet nutritional needs of three of four sampled residents (Residents 19, 47, and 60) by: 1. Failing to follow the menu for fiesta corn and green chili rice during lunch service on 5/19/2025 for Residents 19, 60, and 47. 2. Failing to ensure Resident 19 ' s chicken fajita was served with cheese sauce and shredded lettuce topping as indicated in the meal ticket during lunch service on 5/19/2025. 3. Failing to ensure Resident 60 ' s chicken fajita was served with shredded lettuce and diced tomato topping during lunch service on 5/19/2025. 4. Failing to ensure Resident 47 was served with sugar cookie instead of a square of cake during lunch service on 5/19/2025. These deficient practices had the potential to result in decreased food and nutrient intake for the residents resulting to unintended (not planned) weight loss. Findings: a. During a review of Resident 19 ' s admission Record, the admission Record indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-22 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents were served with quality and palatable (pleasant or agreeable to the sense of taste) food for one of 1 sampled resident reviewed for food when Resident 32 was served a quesadilla with a hard tortilla as observed during lunch service on 5/19/2025. This deficient practice placed 77 of 82 facility residents at risk of unplanned weight loss, a consequence of poor food intake, getting food from the kitchen. Findings: During a review of Resident 32's admission Record, the admission Record indicated the facility originally admitted the resident on 10/27/2023 and readmitted in the facility on 4/28/2025 with diagnoses including schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior) bipolar type (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), type two (2) diabetes mellitus (DM 2-a disorder characterized by difficulty in blood sugar control and poor wound healing), and alcohol…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure to store, prepare, and serve food in accordance with professional standards for food service safety by failing to ensure: 1. To label one (1) container of coffee with received date and open date. 2. A metal cooking pan with multiple kitchen tools were not soiled/dirty with food debris. 3. A basting brush, scooper, ladle, measuring cup, and knife sharpener were free of food debris and residues. 4. One (1) blender jar was free of brownish liquid substance at the bottom of the jar and the blender machine was free of food residue. 5. The walk-in refrigerator's blower was free of black oily substance. 6. The ice machine cleaning log was initialed and completed daily. 7. Chicken was not stored on top of the ground beef in the Kitchen Freezer. 8. The Resident Refrigerator did not contain: a. An unopened cherry tomatoes dated 4/1/2025; b. Nestle Dibs with no received date; c. Instant Hot Pack; d. One (1) opened can of Starbuck's Espresso…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-22 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure garbage and refuse in the facility were disposed of properly. This deficient practice had the potential to attract pests that can bring diseases to the residents. Findings: During an observation on 5/21/2025 at 7:09 a.m., the black opened trash bin overflowed with trash. The Dietary Services Supervisor (DSS) placed more trash inside the overflowing black trash bin and the lid could not be closed. During an interview on 5/21/2025 at 11:04 a.m. with the DSS, the DSS stated the black trash bin should be covered to prevent attracting pests that spread diseases to the residents. During an interview on 5/21/2025 at 11:06 a.m. with the Maintenance Supervisor (MS), the MS stated the black trash bin should not be left open as it will attract pests and flies in the facility that can make the residents sick. The MS stated their garbage is being collected every day, but he does not know why it was not collected today. During an interview on 5/22/2025 at 11:54 a.m. with the Director of Nursing (DON), the DON stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY c. During a review of Resident 81's admission Record, the admission Record indicated the facility originally admitted the resident on 4/6/2025, and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease that causes difficulty in breathing), pneumonia (an infection/inflammation of the lungs), acute respiratory failure (a life-threatening condition where there is not enough oxygen or too much carbon dioxide in the body) with hypoxia (low levels of oxygen supply to the body's organs and tissues). During a review of Resident 81's H&P, dated 4/25/2025, the H&P indicated the resident can make needs known but cannot make medical decisions. During a review of Resident 81's MDS, dated [DATE], the MDS indicated the resident makes self-understood and has the ability to understand others. During a review of Resident 81's Physician Order, dated 4/24/2025, the Physician Order indicated oxygen at two (2) liters per minute (LPM - a unit of measurement) via nasal cannula…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-22 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy for antibiotic (medication used to treat infection) stewardship (efforts in doctors' offices, hospitals, long-term care facilities, and other health care settings to ensure that antibiotics are used only when necessary and appropriate) for two of three sampled residents (Resident 186 and 236) by: 1. Failing to monitor Resident 186 for antibiotic use, signs and symptoms, side effects or adverse reaction (unintended pharmacologic effects that occur when a medication is administered correctly while a side effect is a secondary unwanted effect). 2. Failing to monitor Resident 236 for antibiotic use, signs and symptoms, side effects or adverse reaction. 3. Failing to ensure Infection Prevention and Control Surveillance Log (record that involves the systematic collection, analysis, and interpretation of data related to infections within a healthcare setting), dated 5/2025, was complete. The Infection Prevention and Control Surveillance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's medical records were updated to show documented evidence that advance directives (AD - a legal document indicating resident preference on end-of-life treatment decisions) were discussed with two (2) of three (3) sampled residents (Residents 30 and 72). These deficient practices violated the resident's rights and/or representative's right to be fully informed of the option to formulate their advanced directives. Findings: a. During a review of Resident 30's admission Record, the admission Record indicated Resident 30 was originally admitted in the facility on 8/9/2024 and readmitted in the facility on 3/13/2025 with diagnoses including psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), dementia (a progressive state of decline in mental abilities), and muscle wasting and atrophy. During a review of Resident 30's History and Physical (H&P), dated 5/14/2025, the H&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to directly notify the primary physician of a significant change in condition (major decline or improvement in a resident's status that will not resolve itself without intervention) for one of four sampled residents (Resident 9) with limited range of motion [ROM, full movement potential of a joint (where two bones meet)] and mobility (ability to move) on 2/14/2025 for Resident 9's decreased mobility and increased pain with swelling in the right arm. This failure resulted in Resident 9 not receiving intervention to determine the cause and provide treatment of the right arm pain. Findings: During a review of Resident 9's admission Record, the admission Record indicated the facility admitted Resident 9 on 11/10/2023 under Hospice care (compassionate care for people who are near the end of life provided at the person's home or within a health care facility). The admission Record indicated Resident 9's diagnoses included dementia (progressive state of decline in mental abilities), diabetes mellitus ([DM] disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, comfortable, and homelike environment for one (1) of three (3) sampled residents (Resident 34) reviewed for environment care area by failing to ensure Resident 34's left floor mat did not have tears. This deficient practice had the potential to negatively affect the resident's psychosocial well-being and make the resident feel uncomfortable in their living space. Findings: During a review of Resident 34's admission Record, the admission Record indicated the facility admitted the resident on 8/10/2021 with diagnoses including cerebral infarction (stroke, loss of blood flow to a part of the brain), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness of the arm, leg, and trunk on the same side of the body) following cerebral infarction affecting right dominant side, and schizophrenia (a mental illness that is characterized by disturbances in thought). During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete a significant change (major decline or improvement in the resident's status that will not normally resolve itself without further intervention by staff or by implementing standard disease-related clinical interventions, that has an impact on more than one area of the resident's health status, and requires interdisciplinary review or revision of the care plan, or both) assessment for one of four sampled residents (Resident 9) with limited range of motion [ROM, full movement potential of a joint (where two bones meet)] and mobility (ability to move) after Resident 9 was discharged from Hospice care (compassionate care for people who are near the end of life provided at the person's home or within a health care facility) on 3/24/2025. This failure had the potential to prevent Resident 9 from receiving resident-centered care. Cross reference F657. Findings: During a review of Resident 9's admission Record, the admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and/or implement person-centered care plans (tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for eight of 35 sampled residents (Resident 9, 13, 17, 43, 47, 186, and 236) by failing to: 1. Implement Resident 9's care plan to elevate the right arm to a pillow and to monitor the right arm for any skin changes including discoloration. 2. Develop Resident 17's care plan for the Restorative Nursing Aide (RNA - nursing aide program that helps residents to maintain their function and joint mobility [ability to move]) to apply a left hand roll (rolled towel positioned in the palm of the hand) and both elbow extension (straightening) splints (material used to restrict, protect, or immobilize a part of the body to support function, assist and/or increase range of motion). 3. Develop and implement Resident 13 and 43's care plan for physical restraints (the use of a manual hold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise the person-centered care plans (tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for three of 35 sampled residents (Resident 9 and 17) by failing to: a. Revise Resident 9's care plan after experiencing a significant change (major decline or improvement in the resident's status that will not normally resolve itself without further intervention by staff or by implementing standard disease-related clinical interventions, that has an impact on more than one area of the resident's health status, and requires interdisciplinary review or revision of the care plan, or both), including discharge of Hospice care (compassionate care for people who are near the end of life provided at the person's home or within a health care facility) on 3/24/2025. b. Revise Resident 17's care plan after completion of the quarterly MDS on 5/7/2025. These failures had the potential for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents received care consistent with professional standards of practice to prevent pressure injury (also called pressure ulcer, the breakdown of skin integrity due to pressure) for one of one sampled resident (Resident 336) investigated under pressure injury by failing to ensure Resident 336's low air loss mattress (LALM - a mattress that helps prevent and treat pressure injuries by circulating air and relieving pressure on the body) was according to resident's weight or comfort. This deficient practice had the potential for the development and worsening of pressure injuries to residents. Findings: During a review of Resident 336's Face Sheet, the Face Sheet indicated the facility admitted Resident 336 on 5/16/2025, with diagnoses including pressure ulcer stage 4 (full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or bone) of sacral (a large, triangular bone at the bottom of the spine) region, resistance to multiple antibiotics (medicines that help your body fight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory care provided to residents were consistent with professional standards of practice for one of one sampled resident (Resident 81) reviewed for respiratory care by: 1. Failing to ensure the oxygen via nasal cannula (NC - a device that gives additional oxygen [supplemental oxygen or oxygen therapy] through the nose) was administered as ordered for Resident 81. 2. Failing to ensure humidification (the process of adding moisture to the air) of oxygen was provided when oxygen therapy was set at 5 LPM. These deficient practices had a potential for residents to develop complications such as worsening of chronic obstructive pulmonary disease exacerbation (COPD - a chronic lung disease that causes difficulty in breathing) leading to shortness of breath, coughing, and desaturation (decrease in oxygen blood levels). Findings: During a review of Resident 81's admission Record, the admission Record indicated the facility originally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure nurse staffing information was posted and updated on a daily basis. This failure resulted in staffing information not readily accessible to residents and visitors. Findings: During an observation on 5/19/2025 at 7:30 a.m. in the Nurses Station, the staffing information posted indicated a date of 5/16/2025. During an interview on 5/22/2025 at 8:42 a.m. with the Director of Staff Development (DSD), the DSD stated the staff information posting should be updated and posted daily. The DSD stated the importance of posting staff information daily was to show that the facility could provide quality of care within normal staffing hours. The DSD stated the staff information on Saturday (5/17/2025) to Monday (5/19/2025) was already ready and was placed behind the 5/16/2025, staff information posting. The DSD stated the nurses forgot to change the date with the updated and current date. The DSD stated posting staff information dated 5/16/2025, on 5/19/2025, was already a late staff posting. During a concurrent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for two of four sampled residents (Residents 236 and 5) by: 1. Failing to ensure Resident 236 received complete doses (measured quantity of a drug to be taken at one time or within a specific period) of antibiotic (medication used to treat infection) as per physician order. 2. Failing to ensure Licensed Vocational Nurse (LVN) 5 signed the Controlled Drug Medication (medications that the use and possession of are controlled by the federal government) Inventory Sheet (a complete and accurate record of the controlled substances inventory) when tramadol hydrochloride (HCl) (medication used to treat moderate to severe pain) was administered to Resident 5 reviewed during Medication Storage and Labeling facility task. These failures had the potential to result in medication error, could prolong the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (%). Three (3) medication errors out of 30 total opportunities contributed to an overall medication error rate of 10% affecting three (3) of four (4) residents observed for medication administration (Resident 13, 56 and 286.) The medication errors were as follows: 1. Resident 13 did not receive a dose of tiotropium (a medication used for Chronic Obstructive Pulmonary Disease [COPD -a disease that blocks air flow and makes breathing difficult]) oral inhalation as ordered by Resident 13's physician. 2. Resident 56 did not have previous lidocaine (a medication used to relieve pain) topical (on the skin) patch removed 12 hours after application, as ordered by Resident 56's physician. 3. Resident 286 did not receive a dose of entacapone (a medication used for Parkinson's Disease [a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to prepare foods in a form designed to meet individual needs for one of nine sampled residents (Resident 19) reviewed under dining observation task when Resident 19, who was on a regular standard portion and dysphagia advanced mechanical soft texture (also known as ground foods that are almost regular textured but have lumps that are easily mashing using the tongue) diet, received cubed chicken pieces on the plate for lunch service. This deficient practice had the potential to cause coughing, choking (to keep from breathing the normal way) and even death. Findings: During a review of Resident 19's admission Record, the admission Record indicated the facility admitted the resident on 1/18/2023 with diagnoses including chronic pain syndrome, history of falling, and muscle wasting and atrophy. During a review of Resident 19's History and Physical (H&P) dated 2/28/2025, the H&P indicated the resident had the capacity to understand and make decisions. During a review of Resident 19's Minimum Data Set (MDS, a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medical records on each resident are complete, accurately documented, and readily accessible for one of four sampled residents (Resident 9) reviewed under the mobility care area, one of one sampled resident (Resident 67) reviewed under the care planning care area, and one of one sampled resident (Resident 45) reviewed under the vision and hearing care area when the facility failed to: 1. Record the provision of a Restorative Nursing Aide (RNA nursing aide program that helps residents to maintain their function and joint mobility) feeding program (focuses on improving or maintain a resident's ability to feed themselves) for Resident 9. These failures resulted in incomplete records of Resident 9's RNA feeding program for 4/2025 and incomplete records of the RNA responsible for providing Resident 9's feeding program for 4/2025 and 5/2025 which had the potential for Resident 9 to develop weight loss. 2. Keep track of Interdisciplinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain mechanical, electrical, and patient care equipment in safe operating condition for two of 2 sampled residents (Residents 336 and 33) reviewed under the Environmental Task by: 1. Failing to ensure the Resident 336 ' s bed controller (device used to change the height and angle of the bed) cord did not have exposed wires. 2. Failing to ensure there were no frayed/exposed electrical wires on Resident 33 ' s bed remote control cord. These deficient practices had the potential to place Residents 336 and 33 at risk of incurring injuries. Findings: a. During a review of Resident 336 ' s admission Record, the admission Record indicated the facility admitted Resident 336 on 5/16/2025, with diagnoses including pressure ulcer stage 4 (full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or bone) of sacral (a large, triangular bone at the bottom of the spine) region, resistance to multiple antibiotics (medicines that help your body fight off infections), and contact with and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-06 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the medical records of two of three sampled residents (Resident 1 and Resident 2) were maintained in accordance with accepted professional standards and practice, complete, and accurately documented by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 1 documented the actual time of Resident 1 and Resident 2 ' s Change of Condition (COC). 2. Ensure LVN 1 documented the actual time Resident 1 and Resident 2 ' s representative and Attending Physician (MD) 1 were notified. 3. Ensure Licensed Nurses documented the level of care provided to Resident 1 and Resident 2 after the resident ' s COC. 4. Ensure the Social Services Director (SSD) documented the level of psychosocial (the interrelation of social factors and individual thoughts and behavior) care and monitoring provided for Resident 1. These deficient practices resulted in inaccurate information on Resident 1 and Resident 2 ' s medical records and had the potential for delayed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled resident ' s (Resident 1) room change request was accommodated and followed through. This deficient practice had the potential for Resident 1 ' s decreased feelings of self-worth. Findings: During a review of Resident 1 ' s admission Record (undated), the admission Record indicated the facility admitted Resident 1 on 12/20/2022 with diagnoses including monoplegia (a paralysis that affects a single limb) of lower limb following cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) affecting the left non-dominant side, hemiplegia (inability to move one side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction affecting the right dominant side, and chronic obstructive pulmonary disease (COPD - a lung disease characterized by long term poor airflow). During a review of Resident 1 ' s History and Physical (H&P), dated 12/18/2024, the H&P indicated the resident had unspecified depression (experiencing symptoms that suggest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-14 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the physician was notified regarding unrelieved pain for one of three sampled residents (Resident 1), who had a diagnosis of pain due to internal orthopedic prosthetic devices, implants and grafts (surgically implanted medical devices used to replace damaged or not functional body parts, such as joints, bones, or ligaments) and presence of right artificial hip joint (a surgical procedure was done where the damaged or diseased hip joint is replaced with an artificial implant). This deficient practice resulted to Resident 1 experiencing unrelieved pain on 4/11/2025. Cross reference F697. Findings: During a review of the Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including internal orthopedic prosthetic devices, implants and grafts and presence of right artificial hip joint. During a review of the Minimum Data sheet (MDS - resident assessment tool),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-14 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of three sampled residents (Resident 1), who had a diagnosis of pain due to internal orthopedic prosthetic devices, implants and grafts (surgically implanted medical devices used to replace damaged or not functional body parts, such as joints, bones, or ligaments) and presence of right artificial hip joint (a surgical procedure was done where the damaged or diseased hip joint is replaced with an artificial implant), received care and services to prevent and manage the pain. This deficient practice resulted to Resident 1 experiencing unrelieved pain on 4/11/2025. Cross Reference F580. Findings: During a review of the Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including internal orthopedic prosthetic devices, implants and grafts and presence of right artificial hip joint. During a review of the Minimum Data sheet (MDS - resident assessment tool),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-14 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that one of three sampled staff (Case Manager 1) had specific competencies and skills sets necessary to perform the principal responsibilities of a case manager. This deficient practice had the potential for residents to not receive the necessary care and services. Findings: During an interview on 4/10/2025 at 11 a.m with Case Manager 1, Case Manager 1 stated she has been working as a case manager in the facility since 2014. The Case Manager stated her responsibilities include the following: - Coordinating patient care specific to meet patients, payor and centered needs for patient outcome, cost, and communication. - Conduct pre-admission on -site assessments to ensure clinically appropriate admissions in accordance with federal, state and company requirements. - Determine resource utilization specific to patient care needs, outcome expectations, payor and company requirements. During a review of Case Manager 1's Employee file on 4/11/2025 at 2 p.m., the Employee file indicated Case Manager 1 was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a written or electronic record containing all the information the resident needs to effectively manage their own health) for one out of three sampled residents (Resident 1) by failing to ensure Resident 1 had a care plan regarding alleged sexual abuse. This deficient practice had the potential to result in failing to address Resident 40's allegations that may lead to a delay in or lack of delivery of care and services. Findings: During a review of Resident 1's Record of Admission, the Record of admission indicated the facility admitted the resident on 10/12/2023 with diagnoses that included hypertension (the force of your blood pushing against your artery walls is consistently too high, making your heart work harder). During a review of Resident 1's Minimum Data Set (Interdisciplinary Notes, a resident assessment tool), dated 2/7/2025, the MDS indicated that Resident 1 had moderate cognitive (thinking) impairment. During a review of Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Reporting Abuse, by failing to report a physical abuse (deliberately aggressive or violent behavior with the intention to cause harm by one resident towards another) to the State Survey Agency no later than two hours for two of four sample residents (Resident 1 and Resident 2) when on 3/21/2025 at 7 a.m., Certified Nursing Assistant (CNA) 1 witnessed Resident 2 scratched Resident 1 ' s right lower foot. This deficient practice had the potential to result in unidentified abuse and placed Residents 1 and 2 at risk for further abuse. Resident 1 had a scratched mark measuring 10 centimeters (cm- a unit of measurement) in length and 0.3 cm in width on Resident 1 ' s right lower foot that needed first aid (initial assistance and care given to a resident who has been injured) and daily wound treatments. Resident 1 was visibly upset. Resident 1 verbalized that when Resident 2 scratched Resident 1 ' s right lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-24 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a care plan (CP) that addressed resident ' s activity preferences for two of three sampled residents (Residents 1 and 2). This failure had the potential to negatively impact Residents 1 and 2's psychosocial (relating to the interrelation of social factors and individual thought and behavior) well-being. Findings: a. During a review of Resident 1 ' s admission Record, (not dated), the admission Record indicated Resident 1 was admitted on [DATE] with the following diagnosesn including depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), muscle weakness, and Alzheimer ' s disease (a disease characterized by a progressive decline in mental abilities). During a review of Resident 1 ' s Minimum Data Set (MDS, a resident assessment tool), dated 2/14/25, the MDS indicated it was very important for Resident 1 to listen to music of choice. During a review of Resident 1 ' s Activity Attendance Record,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-24 · tag F0574 — isolated
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the resident representative (RR - An individual chosen by the resident or authorized by State or Federal law to act on behalf of the resident) with resident ' s Notice of Proposed Discharge form in a language they understand for one of three sampled residents (Resident 1). This deficient practice had the potential to result in the RR being unaware of how to contact the State agency and how to appeal a discharge if necessary. Findings: During a review of Resident 1 ' s admission Record, (not dated), the admission Record indicated, Resident 1 was admitted on [DATE] with the following diagnoses including depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), muscle weakness, and Alzheimer ' s disease (a disease characterized by a progressive decline in mental abilities). During a review of Resident 1's History and Physical (H&P), dated 2/11/2025, the H&P indicated Resident 1 did not have the mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-03 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Flu vaccine was offered and/or re-offered to one of six sampled residents (Resident 1) per facility policy. This deficient practice resulted in Resident 1 with a diagnosis of Influenza (flu- a common, sometimes deadly viral infection of the nose, throat and lungs). Findings: A review of Resident 1's admission Record, indicated Resident 1 was admitted on [DATE] and readmitted on [DATE] with medical history including end stage renal disease (a condition in which the kidneys lose the ability to remove waste), type 2 diabetes (the body's inability to regulate sugar), chronic obstructive pulmonary disease ( a group of lung diseases that block airflow and make it difficult to breathe), heart failure (a chronic condition in which the heart does not pump blood as well as it should), and pulmonary hypertension (a type of high blood pressure that affects arteries in the lungs and the heart), and pleural effusion (a buildup of fluid between the tissues…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-01 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure one of six sampled residents (Resident 1) was medicated for pain as per physician ' s order. On 7/17/2024 at 5 a.m., Residen1 was medicated with acetaminophen (medication used to treat mild to moderate pain and to reduce fever) for a pain level of eight out of ten (a score of 0 means no pain, and 10 means the worst pain you have ever felt) when physician's order was to medicate Resident 1 with hydrocodone-acetaminophen (medication used to relieve moderate to severe pain) for severe pain level of eight to nine. This deficient practice had the potential to result in Resident 1 ' s uncontrolled pain. 2. Ensure pain assessment and monitoring were completed and documented for three of ten sampled residents (Resident 1, Resident 2, and Resident 3) by failing to ensure Resident 1, 2, and 3 were assessed and monitored after the facility failed to account for the residents ' Controlled Dangerous Substances (CDS, a drug or chemical whose manufacture,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-01 · tag F0837 — pattern
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure its governing body, who was responsible for establishing and implementing policies and procedure regarding the management of the facility, had a policy and procedure on security cameras before they were installed in nurse station 1 and nurse station 2. This deficient practice had the potential to violate the residents ' right for privacy. Findings: During an interview on 8/29/2024 at 9:05 a.m., the Administrator (ADM) stated there were security cameras in nurse station 1 and nurse station 2. The ADM stated the medication carts was visible on the security cameras. The ADM stated there were no captured videos from 8/12/2024 to 8/20/2024. During a follow up interview on 8/29/2024 at 9:28 a.m., and concurrent record review of the security camera videos, the security camera videos indicated the were no videos captured on the 7/17/2024 and 7/18/2024, the dates of the reported missing Controlled Dangerous Substances (CDS, a drug or chemical whose manufacture, possession, or use is regulated by a government because it may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-01 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed: 1. To ensure Controlled Dangerous Substance (CDS, a drug or chemical whose manufacture, possession, or use is regulated by a government because it may be abused or cause addiction) records were maintained in accordance with accepted professional standards and practice, complete, and accurately documented on four of four facility medication carts, by failing to: a. Ensure the licensed nurses sign the CDS signature sheet before and after the shift. On 8/28/2024 at 10:11 a.m., Licensed Vocational Nurse 5 (LVN 5), who worked the 7 a.m. to 3 p.m., signed in advance the outgoing shift on Station 1 medication cart ' s (Cart 1) CDS sign in sheet. b. Ensure CDS records were not signed later. On 8/28/2024, the facility provided the CDS sign in sheet, dated 8/2024, indicated Station 1 Middle medication cart (Cart 2), Station 2 medication cart (Cart 3), and Station 2 Middle medication cart (Cart 4) had missing signatures. On 8/30/2024, the CDS sign in sheet with missing signatures had later been signed. c. Ensure the facility completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to: A. Implement infection control measures for one of five sampled staff (Sitter- trained professionals who cater to clients requiring constant monitoring) when the facility had seven positive residents with Coronavirus Disease 2019 (COVID-19, highly contagious respiratory disease is thought to spread from person to person through droplets released when an infected person coughs, sneezes or talks, causing respiratory problems and may cause death) by: 1. Failing to ensure Sitter wore N95 (is a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) mask upon entering the facility and walking in the hallway towards the employee lounge. 2. Failing to ensure Sitter wore N95 mask properly with the metal piece of the N95 on the nasal bridge and the lower strap secured behind the neck. These deficient practices had the potential to spread COVID-19 among other residents and staff. B. Maintain an infection prevention and control program regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-01 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe provision of pharmaceutical services for one of four medication carts (Cart 4 - Station 2 middle cart) by failing to ensure the medication cart was locked. This deficient practice had the potential for unauthorized access to the resident ' s medications. Findings: During an observation and concurrent interview on 8/28/2024 at 9:51 a.m., Cart 4 was observed locked, however, the third left drawer remained unlocked. The third medication drawer had residents ' (multiple residents) prescribed medication that included insulin (medication used in the treatment and management of type 2 diabetes mellitus [a chronic condition that affects the way the body processes blood sugar also known as glucose]), clonidine (an antihypertensive medication that lowers blood pressure and heart rate by relaxing the arteries and increasing the blood supply to the heart), and hydralazine (an antihypertensive medication). Licensed Vocational Nurse 3 (LVN 3) stated she noticed the third drawer of the medication cart was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received an accurate assessment for one of three sampled residents reviewed under the hospitalization care area (Resident 64), one of one sampled resident investigated during review of the hospice and end of life care area (Resident 12), and one of three sampled residents investigated with range of motion [ROM, full movement potential of a joint (where two bones meet)] and mobility (ability to move) concerns (Resident 7): 1. The facility failed to indicate in Resident 64's Minimum Data Set (MDS - a standardized assessment and care screening tool) the resident was using bed rails (adjustable metal or rigid plastic bars that attach to the bed that are available in a variety of types, shapes, and sizes ranging from full to one-half, one- quarter, or one-eighth lengths). 2. The facility failed to code Resident 12's MDS Quarterly Assessment (a comprehensive assessment and requires care plan review), dated 2/22/2024, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan to: 1. Three out of three sampled residents (Residents 15, 74, and 64) investigated during review of side rails (metal rails that normally hang on the side of the patient's bed)/restraints (devices that limits a patient's movement). 2. One out of one sampled resident (Resident 7) investigated during review of anticoagulants (medicines that help prevent blood clots). 3. One out of two sampled residents (Resident 74) investigated during review of pressure ulcers/injuries (damage to an area of the skin caused by constant pressure on the area for a long time). These deficient practices placed the residents at risk for not receiving the necessary services and treatment to meet their medical, physical, mental, and psychosocial needs. 4. One of four sampled residents (Resident 41 of accidents care area by failing to develop a comprehensive care plan for Resident 41's use of tobacco. This deficient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide care in accordance with professional standards to one out of two sampled residents (Resident 6) investigated during review of insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) use by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) insulin administration sites. The deficient practice had the potential for adverse effects (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). Cross reference F760 Findings: A review of Resident 6's admission Record indicated the facility admitted the resident on 8/2/2016, and readmitted the resident on 7/26/2023, with diagnoses including type 2 diabetes mellitus (a disease that occurs when the blood glucose, also called blood sugar, is too high), long term use of insulin, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0676 — failed to keep up residents' daily-living abilities — pattern
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide treatment and services to maintain the ability to perform activities of daily living for one of three sampled residents (Resident 7) with limited range of motion [(ROM) full movement potential of a joint (where two bones meet)] and mobility (ability to move) by failing to transfer Resident 7 out-of-the-bed daily and dress Resident 7 in clothing. This failure limited Resident 7's participation in activities outside of the room from 1/2024 to 6/2024 and had the potential to contribute to Resident 7's decline in ROM, mobility, activities of daily living (ADLs, tasks related to personal care including bathing, dressing, hygiene, eating, and mobility), which could affect Resident 7's quality of life. Cross reference F688. Findings: A review of Resident 7's admission Record indicated the facility admitted Resident 7 on 7/15/2022 with diagnoses including hemiplegia or hemiparesis (weakness or inability to move one side of the body) following a cerebral infarction (brain damage due to a loss of oxygen to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide three of four sampled residents (Resident 71, 41, and 80) reviewed under accidents care area, an environment free from accidents and hazards, ensure residents received adequate supervision, and implement and modify interventions to prevent accidents by failing to: 1. Ensure two single-use DermaSeptin (Trademark) ointment (a topical [on the surface of the body] medication to treat or prevent skin irritation) packets were not left unattended and readily available to Resident 71 in Resident 71's room. This deficient practice had the potential to result in residents obtaining topical medication without staff knowledge resulting in accidental ingestion causing harm to residents. 2. Ensure Resident 41 and 80, who used tobacco had a smoking safety risk assessment upon admission. 3. Ensure Resident 41, who used tobacco, had quarterly smoking interdisciplinary meetings (IDT, a group of health care professionals with various areas of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Provide one of three sampled residents (Resident 7) with limited range of motion [(ROM) full movement potential of a joint (where two bones meet)] and mobility (ability to move) who was fed through a gastrostomy tube (G-tube, tube placed directly into the stomach for long-term feeding) with services to restore oral (by mouth) eating skills. 2. Check the Percutaneous Endoscopic Gastrostomy ([PEG] - a tube surgically inserted in the stomach to receive nutrition and medications) Tube placement (ensure tube is inside the stomach,) patency (ensure tube is open and unobstructed,) residuals (ensure liquid drained from tube is within normal limit,) and flush the PEG-Tube with water prior to medication administration, for one of five sampled residents (Resident 295) observed for medication administration. These deficient practices had the potential to result in: 1. Reduce Resident 7's quality of life. 2. Resident 295 to receive suboptimal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the safe and appropriate use of bed rails to three of three sampled residents (Residents 15, 74, and 64) investigated during review of restraints by: 1. Failing to obtain a physician's order prior to use of bed rails. 2. Failing to conduct an accurate resident assessment including risks of entrapment from bed rails prior to installation. 3. Review the risks and benefits of bed rails with the resident or resident representative and obtain informed consent prior to installation. These deficient practices had the potential to result in the restriction of residents' freedom of movement, a decline in physical functioning, psychosocial harm, physical harm from entrapment (an event in which a patient is caught, trapped, or entangled in the spaces in or about the bed rail, mattress, or hospital bed frame), and death of residents. Cross reference F604 Findings: 1. A review of Resident 15's admission Record indicated the facility admitted the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Four medication errors out of 32 total opportunities contributed to an overall medication error rate of 12.5 % affecting three of five residents observed for medication administration (Resident 11, 36 and 295.) The medication errors were as follows: 1. Resident 11 did not receive a dose of apixaban (a medication used for Deep Vein Thrombosis [DVT - a condition when a blood clot forms in one or more of the deep veins in the body] by reducing blood clots) as ordered by Resident 11's physician. 2. Resident 36 did not receive a dose of Oyster Shell calcium (a medication used as a dietary supplement to provide support to bones) as ordered by Resident 36's physician. 3. Resident 295 was to be administered Metoprolol Succinate (a medication used to treat high blood pressure) Extended Release ([ER]- a form of medication that is sustained (slowly) release) and Duloxetine (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) to: 1. One out of two sampled residents (Resident 6) investigated during review of insulin use (a hormone that lowers the level of glucose [a type of sugar] in the blood) by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) insulin administration sites. The deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). Cross reference F658 2. One of five…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Label two insulin (a medication used to treat high blood sugar) Novolog Flexpens (type of insulin injection device) for Residents 21, with an open date in accordance with the manufacturer's requirements, in one of two inspected medication carts (Medication Cart Station 1). 2. Store one insulin Lantus (long-acting insulin) Solostar (type of insulin injection device) pen and one insulin Humalog (fast-acting insulin) Kwikpen (type of insulin injection device) for Resident 295, in the refrigerator or label at room temperature in accordance with the manufacturer's requirements in one of two inspected medication (Medication Cart 1). 3. Label, remove and discard from use one discontinued Novolin R (short-acting regular human insulin) vial for Resident 65, in accordance with facility requirements in one of two inspected medication carts (Medication Cart 1.) 4. Label one budesonide (medication used to treat difficulty in shortness of breath,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen by: 1. Failing to label and date an open bag of shredded cabbage in the walk-in refrigerator. 2. Failing to wash multiple measuring cups and spoons in a plastic bag used for thickening powder. 3. Failing to dispose one (1) chipped plate lid during lunch tray line. 4. Failing to ensure low temperature dishwasher test strip was not used beyond the expiration date of 6/1/2024. 5. Failing to ensure Certified Nursing Assistant 12 (CNA 12) wore a hair restraint and washed hands when entering the kitchen. These deficient practices had the potential to result in harmful bacteria growth and cross contamination (a transfer of harmful bacteria from one place to another or one object to another) that could lead to foodborne illness (illness caused by food contaminated with bacteria, viruses, and other toxins) in 8 out of 86 medically compromised residents who receive food from the kitchen. Findings: During a tour of the kitchen on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program to help prevent the development and transmission of communicable diseases and infections by failing to: 1. Ensure nasal cannulas (NC, a medical device to provide supplemental oxygen therapy to people who have lower oxygen levels) were changed weekly and labeled with the date last changed for two of three sampled residents (Resident 81 and 20) reviewed under the respiratory care area and one out of two sampled residents (Resident 15) reviewed under the oxygen care area. 2. Ensure suction canisters (a disposable container connected by tubing to a device that is used to suction fluids from a patient's mouth) and tubing were changed weekly and labeled with the date last changed for one of three sampled residents (Resident 81) reviewed under the respiratory care area. 3. Ensure the NC was not resting on the floor then placed in the clean storage bag by Certified Nursing Assistant 10 (CNA 10)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were treated with respect and dignity in a manner that promotes maintenance or enhancement of his or her quality of life by failing to ensure the Certified Nursing Assistants (CNA) sat at eye level while providing feeding assistance for two of two sampled residents (Resident 4 and 36) reviewed under the dignity care area. This deficient practice had the potential to result in a decrease in psychosocial well-being for Residents 4 and 36. Findings: a. A review of Resident 36's admission Record indicated the facility admitted the resident on 8/5/2021 with diagnoses that included encephalopathy (a disturbance in brain function that may cause confusion and memory loss), dementia (general term for loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life), and intellectual disabilities. A review of Resident 36's Minimum Data Set (MDS - an assessment and care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide reasonable accommodation of resident needs and preferences by failing to ensure the call light (an alerting device for nurses or other nursing personnel to assist a resident when in need) was within reach for two of three residents (Resident 56 and 15) reviewed under the Environment task. This deficient practice had the potential to result in the delay of care and services and possible injury to residents when they are unable to ask assistance from facility staff. Findings: a. A review of Resident 56's admission Record indicated the facility admitted the resident on 10/18/2022 with diagnoses that included age related osteoporosis (a condition that causes joints to become painful and stiff) with fracture (break) of the vertebrae (the small circular bones of the spine [line of bones down the center of the back]) and abnormalities of gait (manner of walking) and mobility. A review of Resident 56's Minimum Data Set (MDS - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide housekeeping services necessary to maintain a sanitary, orderly, and comfortable interior for one of three sampled residents reviewed under the environment care area (Resident 297) when Resident 297's bathroom was not thoroughly cleaned. This deficient practice had the potential to increase the risk for cross-contamination, spread of infection, and/or negatively affect the resident's psychosocial wellbeing. Findings: A review of Resident 297's admission Record indicated the facility admitted Resident 297 on 5/30/2024 with diagnoses including, but not limited to, aftercare following joint replacement surgery. A review of Resident 297's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 6/8/2024, indicated Resident 297 was able to understand and make decisions and required setup assistance to maximal assistance with activities of daily living, such as eating, dressing, hygiene, toileting, and surface-to-surface transfers. A review of Resident 297's History and Physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were treated with dignity and respect including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) to two of three sampled residents (Residents 15 and 74) investigated during review of physical restraints care area by failing to: 1. Obtain an order prior to use of bed side rails (rails placed along the side of the bed to prevent a person from falling or getting out of bed). 2. Conduct a safety assessment on the use of bed side rails prior to use. 3. Obtain a consent from the resident or resident representative prior to use of bed rails. These deficient practices had the potential to result in the restriction of residents' freedom of movement, a decline in physical functioning, psychosocial harm, physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident's transfer was documented in the resident's medical record for one of three sampled residents reviewed under the hospitalization care area (Resident 64) when the reason for transfer was not indicated in Resident 64's Notice of Proposed Transfer/Discharge, dated 5/6/2024. This deficient practice had the potential for the resident and their representative or the ombudsman (a resident advocate) to not know the reason for the transfer and to not determine if the reason for transfer was appropriate. Findings: A review of Resident 64's admission Record indicated the facility admitted Resident 64 on 4/16/2024 with diagnoses including, but not limited to, muscle wasting and atrophy. A review of Resident 64's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 4/23/2024, indicated Resident 64 had severe cognitive impairment (difficulty understanding and making decisions), and required moderate to maximal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were made aware of the facility's bed-hold policy upon transfer to a general acute care hospital (GACH) for two of three sampled residents reviewed under the hospitalization care area (Resident 64 and Resident 33) when the facility failed to complete and provide the seven (7) day bed hold agreement to Resident 64 and Resident 33. These deficient practices had the potential to result in the resident and/or resident's responsible party being unaware of the bed hold policy and can lead to a transfer of the resident to another nursing facility not of the resident's or responsible party's preference. Findings: a. A review of Resident 64's admission Record indicated the facility admitted Resident 64 on 4/16/2024 with diagnoses including, but not limited to, muscle wasting and atrophy. A review of Resident 64's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 4/23/2024, indicated Resident 64 had severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident's care plan was reviewed after each assessment and revised based on changing goals, preferences, and needs of the resident in response to current interventions to one out of three sampled residents investigated during review of restraints care area (Resident 15) by failing to review and update the care plan to reflect the family's preference to have the call light hanging on the wall away from Resident 15's reach. This deficient had the potential to negatively affect the provision of care and services for Resident 15. Cross reference F558 Findings: A review of Resident 15's admission Record indicated the facility admitted the resident on 4/13/2018, and readmitted the resident on 12/9/2021, with diagnoses of dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities), adult failure to thrive (when an older adult has a loss…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their policy and procedure on cardiopulmonary resuscitation (CPR, an emergency procedure used to restart a person's heartbeat and breathing after one or both have stopped) by failing to maintain American Red Cross (an organization led by volunteers that provide relief to victims of disasters and help people prevent, prepare for and respond to emergencies) or American Heart Association (AHA, a non-profit organization that aims to reduce disability and death from cardiovascular diseases and stroke) CPR certification for one of nine sampled employees (Licensed Vocational Nurse 1 [LVN 1])investigated during review of sufficient and competent nurse staffing task. This deficient practice had the potential for delayed provisions of emergency care for current residents who wishes to have full treatment in a life-threatening situation. Findings: During a concurrent interview and record review on [DATE]/2024 at 10:52 a.m. with the Infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide residents with an ongoing activity program that is resident centered for one of one resident (Resident 43) investigated under the activities care area. This deficient practice had the potential to affect the residents' sense of self-worth and psychosocial well-being through a feeling of usefulness, self-respect, and self-satisfaction. Findings: A review of Resident 43's admission Record indicated the facility admitted the resident on 4/15/2024, and readmitted the resident on 9/27/2022, with diagnoses including hemiplegia (paralysis that affects only one side of the body) and hemiparesis (weakness or the inability to move on one side of the body, making it hard to perform everyday activities like eating or dressing) following cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area), and generalized anxiety disorder (a condition where a person worry constantly about everyday issues and situations). A review of Resident 43's History and Physical (H&P), dated 8/18/2023,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 7) with limited range of motion [(ROM) full movement potential of a joint (where two bones meet)] and mobility (ability to move) was properly assessed for the provision and application of a left elbow splint (material used to restrict, protect, or immobilize a part of the body to support function, assist and/or increase range of motion) in accordance with professional standards of practice for Occupational Therapy (OT, profession aimed to increase or maintain a person's capability of participating in everyday life activities [occupations]). This failure had the potential to damage Resident 7's skin integrity (relating to skin health), including but not limited to causing redness, bruising, swelling, and skin breakdown (tissue damage caused by friction, shear, moisture, or pressure). Findings: A review of Resident 7's admission Record indicated the facility admitted Resident 7 on 7/15/2022…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide care consistent with professional standards of practice to prevent pressure ulcer/injury (ulcers that happen on areas of the skin that are under pressure from lying in bed, sitting in a wheelchair, or wearing a cast for a long period) to two out of two sampled residents (Residents 7 and 74) investigated during review of pressure ulcers by failing to: 1. Turn Resident 7 every 2 hours in bed and follow the turning clock (an interactive tool placed at resident's bedside that outlines the individual positioning plan including frequency of positioning and time for next position change) schedule posted on the resident's wall. 2. Set Resident 74's low air loss mattress (LALM, designed to distribute the resident's weight over a broad surface area and help prevent skin breakdown) according to the resident's weight. The deficient practices had the potential for the development and worsening of the resident's pressure ulcers/injuries.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a resident's indwelling urinary catheter (a device inserted into the bladder to drain urine form the body) bag was not touching the floor to one out of one sampled resident (Resident 6) investigated during review of urinary catheter care area. The deficient practice had the potential Resident 6 to develop catheter associated urinary tract infection (CAUTI, an infection of the urinary tract caused by a tube [urinary catheter] that has been placed to drain urine from the bladder [an organ inside the body that stores urine until it is can be excreted]). Findings: A review of Resident 6's admission Record indicated the facility admitted the resident on 8/2/2016, and readmitted the resident on 7/26/2023, with diagnoses including benign prostatic hyperplasia (a condition in men in which the prostate gland [part of the male reproductive system] is enlarged and not cancerous), and obstructive/reflux uropathy (a disorder of the urinary tract that occurs due to obstructed urinary flow and can be either structural…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure maintenance of equipment (nebulizer, an electrically powered machine that turns liquid medication into a mist so that it can be breathed directly into the lungs through a face mask or mouthpiece) for respiratory care in accordance with the manufacturer specifications and consistent with federal, state, and local laws and regulations for one out of one sampled resident (Resident 15) investigated during review of respiratory care area. The deficient practice had a potential for Resident 15 to have respiratory infections and shortness of breath that could lead to hypoxemia (a low level of oxygen in the blood) due to ineffective operating condition of the nebulizing machine. Findings: A review of Resident 15's admission Record indicated the facility admitted the resident on 4/13/2018 and readmitted the resident on 12/9/2021, with diagnoses including chronic obstructive pulmonary disease (COPD, a chronic inflammatory disease that causes obstructed airflow from the lungs). A review of Resident 15's History…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that residents who receive care and services for the provision of dialysis (a type of treatment that helps remove extra fluid and waste products from the blood when the kidneys [organ that removes waste and extra water from the body] are not able to) are consistent with professional standards of practice for one of one sampled resident reviewed under the dialysis care area (Resident 21) when Resident 21's care plan was not revised to include the resident's additional day of dialysis. This deficient practice had the potential for facility staff to not know when the resident receives dialysis and when to perform pre- and post-dialysis care. Findings: A review of Resident 21's admission Record indicated the facility originally admitted Resident 21 on 8/23/2021, and readmitted the resident on 7/5/2023, with diagnoses including, but not limited to, end stage renal disease (ESRD - when the kidney ceases to function) and dependence on renal (related to the kidneys) dialysis. A review of Resident 21's Minimum Data Set (MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a performance review (also known as performance evaluation [PE] - a formal and productive procedure to measure an employee's work and results based on their job responsibilities) at least once every 12 months for one of three sampled Certified Nursing Assistants [CNA] (CNA 5) reviewed under sufficient and competent nurse staffing task. This deficient practice had the potential to result in missed opportunities to address CNA 5's performance issues that could impact resident safety and satisfaction. Findings: During a concurrent interview and record review on 6/13/2023 at 4:41 p.m., with Infection Preventionist (IP), reviewed CNA 5's employee file. The IP stated the last performance evaluation (PE) filed for CNA 5 was dated 4/18/2023. The IP verified CNA 5's PE for the year 2023 was missing. During an interview on 6/13/2024 at 7:15 p.m., with the Director of Nursing (DON), the DON stated performance evaluations are done annually. The DON stated the Director of Staff Development is responsible for completing the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to administer a medication on time for one of five sampled residents (Resident 11.) for medication administration. As a result, Residents 11 did not receive apixaban (a medication used for Deep Vein Thrombosis [DVT - a condition when a blood clot forms in one or more of the deep veins in the body] by reducing blood clots) in accordance with the physician's orders and standards of practice. This failure had the potential to cause Resident 11 to experience serious health complications due to improper management of DVT, possibly resulting in DVT, stroke or heart attack causing hospitalization and/or death. Findings: During an observation on 6/11/2024 at 9:54 AM, in medication cart 2, Licensed Vocational Nurse (LVN) 5 was observed not administering apixaban 5 milligram ([mg] - a unit of measure of mass) tablet to Resident 11. LVN 5 informed Resident 11 the apixaban was not available this morning and will have to wait for pharmacy to deliver the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a Physical Therapy (PT, profession aimed in the restoration, maintenance, and promotion of optimal physical function) evaluation to one of three sampled residents (Resident 19) who had range of motion (ROM, full movement potential of a joint [where two bones meet]) and mobility (ability to move) concerns in accordance with Resident 19's physician order, dated 4/25/2024. This failure resulted in Resident 19 not receiving PT intervention to improve ROM in both legs. Findings: A review of Resident 19's admission Record indicated the facility admitted Resident 19 on 10/30/2019 with diagnoses including Alzheimer's disease (generalized brain deterioration that leads to progressive decline in mental ability severe enough to interfere with daily life), muscle weakness, schizophrenia (mental disorder characterized by abnormal social behavior), and major depressive disorder (depression, a mood disorder that causes a persistent feeling of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0839 — isolated
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three Restorative Nursing Aides (RNA, certified nursing aide program that helps residents to maintain their function and joint mobility) did not perform job duties out of the State certification, including managing feeding through a gastrostomy tube (G-tube, tube placed directly into the stomach for long-term feeding) for one of three sampled residents (Resident 7) with limited range of motion [(ROM) full movement potential of a joint (where two bones meet)] and mobility (ability to move). This failure had the potential for Resident 7 to have complications related to the G-tube, including clogging (causing a blockage) and dislodging (being removed from a fixed position) of the G-tube, which can lead to weight loss and hospitalization. Findings: A review of Resident 7's admission Record indicated the facility admitted Resident 7 on 7/15/2022 with diagnoses including hemiplegia or hemiparesis (weakness or inability to move one side of the body) following a cerebral infarction (brain damage due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not provide accurate documentation for one of three sampled residents (Resident 7) with limited mobility (ability to move) and range of motion [ROM, full movement potential of a joint (where two bones meet)]. This failure resulted in the inaccurate provision of care recorded in Resident 7's clinical record. Findings: A review of Resident 7's admission Record indicated the facility admitted Resident 7 on 7/15/2022 with diagnoses including hemiplegia or hemiparesis (weakness or inability to move one side of the body) following a cerebral infarction (brain damage due to a loss of oxygen to the area) affecting the right dominant (used more often) side, dysphagia (difficulty swallowing), gastrostomy status (G-tube, tube placed directly into the stomach for long-term feeding), aphasia (loss of ability to understand or express speech as a result of brain damage), and functional quadriplegia (complete immobility due to frailty or severe physical disability). A review of Resident 7's physician orders, dated 12/29/2023,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to arrange provisions of hospice services (a program designed to provide a caring environment for meeting the physical and emotional needs of the terminally ill) in a consistent manner to one of one sampled resident (Resident 12) investigated during review of hospice services by failing to: 1. Ensure hospice staff, including registered nurse (RN), licensed vocational nurse (LVN), and hospice aide (HA), provided nursing and visitation notes to the facility. 2. Ensure the calendar of visits from 5/19/2024 to 6/13/2024 was provided by Hospice Provider 1 (HP 1). 3. Ensure there is a designated facility staff to coordinate the hospice care and services for Resident 12. 4. Ensure Resident 12's comprehensive care plan on hospice services was developed and implemented. 5. Ensure Resident 12's certification/recertification of terminal illness form (CTI - a document that requires a physician certify the patient is terminally ill with a prognosis of 6 months or less should the disease run its normal course) was in the resident's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to educate each resident or the resident's representative regarding the benefits and potential side effects of and offer pneumococcal vaccines (medications used to prevent serious lung infections caused by streptococcus pneumoniae [a type of bacteria]) and influenza vaccines (medication used to prevent a highly contagious respiratory illness, which spreads easily through the air or when people touch contaminated surfaces) for two of five sampled residents (Resident 20 and 81) reviewed during the Infection Control task. This deficient practice had the potential to result in increased risk for residents to develop complications from pneumonia and influenza. Findings: a. A review of Resident 81's admission Record indicated the facility admitted the resident on 3/5/52024 and readmitted the resident on 4/25/2024 with diagnoses that included sepsis ((a serious condition in which the body responds improperly to an infection ), pneumonia (lung infection), acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to educate each resident or the resident's representative regarding the benefits and potential side effects of and offer coronavirus disease -2019 vaccines (COVID-19, a highly contagious viral infection that can trigger respiratory tract infection) for two of five sampled residents (Resident 20 and 81) reviewed during the Infection Control task. This deficient practice had the potential to result in increased risk for residents to develop complications from pneumonia and influenza. Findings: a. A review of Resident 81's admission Record indicated the facility admitted the resident on 3/5/52024 and readmitted the resident on 4/25/2024 with diagnoses that included sepsis (a serious condition in which the body responds improperly to an infection ), pneumonia (lung infection), acute respiratory failure (a serious condition that occurs suddenly when the lungs cannot get enough oxygen ), and dementia (general term for loss of memory, language, problem-solving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-04 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the medications of two of three sampled residents (Resident 2 and Resident 3) were administered according to the physician's orders. The facility failed to: a. Administer Resident 2's valproic acid solution (an anticonvulsant medication used to control seizures [a sudden, uncontrolled burst of electrical activity in the brain]) at the scheduled time on multiple dates. b. Administer Resident 3's pro-stat sugar free oral liquid (a medication used to increase protein in low volume) at the scheduled time on multiple dates. These deficient practices placed Resident 2 at risk for seizures and placed Resident 3 at risk for decreased protein in the body. c. Ensure Resident 2 and Resident 3's medications were not left at the bedside unattended. This deficient practice placed other wandering residents in the facility at risk for accidental ingestion of the unattended medications of Resident 2 and Resident 3. Findings: a. A review of Resident 2's admission Record indicated the facility admitted the resident on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a comprehensive care plan on Coronavirus 2019 (COVID-19- highly contagious respiratory disease is thought to spread from person to person through droplets released when an infected person coughs, sneezes or talks) for one of five sampled residents (Resident 9) who tested positive for COVID-19. This deficient practice had the potential for delayed provision of necessary care and services. Findings: A review of Resident 9 ' s admission Record (Face Sheet) indicated the facility admitted the resident on 7/15/2022 with diagnoses that included acute respiratory failure (condition in which not enough oxygen passes the lungs into your blood) with hypoxia (low oxygen level in the blood stream), pneumonia (lung infection) due to Coronavirus Disease 2019 (COVID-19- highly contagious respiratory disease is thought to spread from person to person through droplets released when an infected person coughs, sneezes or talks) and chronic obstructive pulmonary disease (COPD- a chronic inflammatory lung disease that causes obstructed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the safety of one of three sampled residents (Resident 1) by failing to provide a facility staff to accompany the resident to the scheduled appointment. This deficient practice resulted to cancellation of Resident 1 ' s scheduled medical appointment and rescheduled for a later date and had the potential to negatively impact Resident 1 ' s safety and prevent the residents from attaining or maintaining their highest practicable physical, mental, and psychosocial well-being. Findings: A review of Resident 1 ' s admission Record indicated the facility initially admitted the resident on 10/16/2023 with diagnoses including fracture (broken bone) of the right talus (ankle bone), displaced fracture (the bone snaps into two parts and the two ends were not line up straight) of the medial malleolus (the bony bump on the inner side of the ankle) of the right tibia (shin bone), and fracture of the nasal bone (two small oblong bones from the bridge of the upper one third of the nose). A review of Resident 1 ' s Care Plan on risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-14 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy and procedure of meeting the staff posting requirements. This deficient practice had the potential to keep residents and visitors unaware of the total number of staff and the actual hours worked by staff in the facility. Findings: On 11/14/2023 at 8:45 a.m., during an observation, the Direct Care Service Hours Per Patient Day (DHPPD refers to the actual hours of work performed per patient day by a direct caregiver), dated 11/13/2023, was posted at both nurse station 1 and station 2. On 11/14/2023 at 8:48 a.m., during a concurrent observation and interview, observed the posted visiting hours as 8 a.m. to 8 p.m. and Registered Nurse 1 (RN 1) stated that the Director of Staff Development (DSD) post the DHPPD on station 1 and station 2 when she arrives at work. RN 1 stated that the DHPPD should be posted at the start of the shift. On 11/14/2023 at 1:16 p.m., during an interview, the Director of Nursing (DON) stated that the licensed nurses should post the DHPPD at midnight. The DON stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-22 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to honor residents' right to meet in a group for resident coucil for 4 of 26 sampled residents ( Residents 17, 21, 33 and 41). The facility staff was performing resident council by going room to room and speaking with the residents individually. This deficient practice had the potential to result in Residents 17, 21, 33 and 41 to feel socially isolation with high risk of depression and not been able to speak freely without fear of retaliation Findings: A review of Resident 17's admission Record (Face Sheet) indicated Resident 17 was admitted to the facility on [DATE] with the diagnoses including hypoglycemia (low blood sugar) and chronic obstructive pulmonary disease (a progressive disease of the lungs). A review of Resident 21's Face Sheet indicated Resident 21 was admitted to the facility on [DATE] with diagnoses including amputation (removal) of two or more left toes, osteomyelitis (infection of the bone) and hypertension (high blood pressure). A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-22 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents had specific choices and treatments communicated through an advance directives (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) and copies of the advance directives maintained in the Resident's clinical record for two of 24 sampled Residents (Residents 1 and 4). This deficient practice had the potential for Residents 1 and 4 not be given the right to accept or refuse specific medical treatments and have those options honored. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including dementia without behavioral disturbance (decline in mental ability severe enough to interfere with daily functioning/life), major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest), and dysphagia (difficulty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-22 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to inform Medicaid eligible residents of changes made to services covered by Medicare and/or Medicaid for three of three sampled residents (Residents 22, 39, and 104). This deficient practice had the potential for Residents 22, 39, and 104 not be given the information needed to decide to continue or refuse receiving the specific skilled services and have those options honored. Findings: A review of Resident 22's admission Record indicated Resident 22 was admitted to the facility on [DATE] with diagnoses including unspecified psychosis (abnormal condition of the mind described as involving a loss of contact with reality), major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest), and hypertension (HTN - elevated blood pressure). It further indicated the responsible party was Family Member 4 (FM 4). A review of Resident 22's most recent quarterly Minimum Data Set (MDS- a standardized assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide services that promoted the prevention of pressure ulcer injury for 2 of 25 sampled residents (Residents 13 and 18) as evidenced by: 1.Failing to maintain proper weight settings for the low air loss mattress (LALM-mattress designed to treat and prevent pressure ulcers) of Resident 13. 2.Failing to monitor repositioning and perform weekly skin assessments for Resident 13 and Resident 18. This deficient practices had the potential to cause harm to Residents 13 and 18 by not providing services to promote the prevention pressure ulcer development. Findings: 1.A review of Resident 13's Face Sheet (admission Record) indicated Resident 13 was admitted to the facility on [DATE] with diagnoses including encephalopathy (permanent brain damage that causes severe confusion and forgetfulness) and stage 4 left hip pressure ulcer (injury to the skin caused by pressure, that is very deep and reaches into the muscle and bone causing extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure facility staff adhered to facility`s infection control policy and procedures to help prevent the spread of Covid-19 infection ( Coronavirus disease, a severe respiratory illness caused by virus and transmitted from person to person) and shingles (infection caused by varicella zoster virus , the same virus that causes chickenpox [a highly contagious disease]) by failing to: 1. Ensure facility staff conducted hand washing prior to setting up meal trays and after exiting contact isolation (used for infections, diseases, or germs that are spread by touching the resident or items in the resident room, healthcare workers are required to wear gloves, gown and optional mask during care) room [ROOM NUMBER] for shingles. 2. Ensure Certified Nursing Assistant 1 (CNA 1) and Licensed Vocational Nurse 1 (LVN 1) cleaned their face shields after exiting resident rooms in the yellow zone (space designated to be used and occupied by residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care for two of 25 sampled Residents (Residents 13 and 26) in a manner that promoted or enhanced the resident's dignity and respect by: 1. Failing to ensure the staff was not standing and bending over while assisting Resident 13 to eat during lunch time. 2. Failing to ensure Resident 26's urinary drainage bag (designed to collect urine drained from the bladder via a catheter) was covered with a privacy bag (a bag used to cover the urinary drainange bag). These deficient practices had the potential to cause psychosocial harm to the residents and violated the residents' right to be treated with dignity. Findings: 1. A of Resident 13's Face Sheet (admission Record) indicated Resident 13 was admitted to the facility on [DATE] with diagnoses including encephalopathy (permanent brain damage that causes severe confusion and forgetfulness) and stage 4 left hip pressure injury (injury to the skin caused by pressure, that is very deep and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement an individualized person-centered plan of care to meet one of one sampled resident (Resident 25)`s needs for indwelling urinary catheter (a flexible tube for draining urine from the bladder). This deficient practice had the potential to negatively affect the delivery of necessary care and services concerning indwelling urinary catheter, causing health issues including UTI (urinary tract infection -such as bladder and kidney infection). Findings: A review of Resident 25`s admission Record (Face Sheet) indicated, the facility admitted Resident 25 on 8/25/2021 and re-admitted the resident on 9/27/2021. Resident 25's diagnoses included retention of urine ( difficulty urinating and completely emptying the bladder), type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar [glucose]) and extended spectrum beta-lactamase (ESBL -enzyme found in some strains of bacteria that cannot be killed by many of the antibiotics that doctors use to treat infection) of urine. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that one of five residents (Resident 14) was able to get to his physician ordered GI (gastrointestinal-bowel and intestine) consult in a timely manner. This deficient practice placed the resident at risk to develop complications of severe gastrointestinal bleeding. Findings: A review of Resident 14's admission record indicated that Resident 14 was a [AGE] year old male who was admitted to the facility on [DATE]. Resident 14 had multiple medical conditions including: hypertension (high blood pressure), dysphagia (difficulty swallowing) and had a gastrostomy tube (a medical device used to provide liquid nourishment, fluids and medications by bypassing oral intake). A review of Resident 14's recent quarterly Minimum Data Set (MDS- a standardized assessment and screening tool), dated 8/15/2021, indicated the resident's cognition (thinking, reasoning or remembering) was moderately impaired (decisions poor; cues/supervision required). The MDS also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the facility's Out on Pass policy and procedures (P&P), monitor and ensure the safety and where abouts for one sampled resident (Resident 254) who had an appointment with a surgeon (a physician who performs surgery). These deficient practices resulted in Resident 254 leaving the facility unnoticed, and was gone from the facility for six and a half hours. Findings: A review of Resident 254`s admission Record (Face Sheet), indicated the facility admitted Resident 254 on 9/29/2021 with diagnoses that included schizophrenia (a long term mental disorder of a type involving a breakdown in the relation between thoughts, emotion and behavior leading to withdrawal from reality), anxiety disorder ( a mental health disorder characterized by feeling of worry, anxiety or fear that are strong enough to interfere with one`s daily activity), difficulty in walking and anemia (a condition in which the blood does not have enough healthy red blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to check the apical heart rate (pulse located to the left center of the chest over the top of the heart, typically heard through a stethoscope [medical instrument used to listen to the heart or lungs]) and check the Digoxin blood level prior to administration of Digoxin (medication used to treat heart failure and abnormal heart rhythms)for one of 25 sampled residents (Resident 3). These deficient had the potential to increase the risk for Digoxin toxic (harmful) effects such as frequent bradycardia (abnormal slow heart rate) and life threatening arrhythmias (abnormal heart rhythm) for Resident 3. Findings: A review of Resident 3's Face Sheet (admission record) indicated the facility admitted Resident 3 on 4/13/2018, with diagnoses that included but not limited to, atrial fibrillation (irregular and fast heart rhythm that can cause blood clots), asthma (lung disease that makes it harder to move air in and out of your lungs), hypertension (high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-05-22 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely submission of a completed discharge Minimum Data Set (MDS - a resident assessment tool) assessment for one of one sampled resident (Resident 76) reviewed for Resident Assessment Task. The deficient practice had the potential for delay of necessary care and services to residents. Findings: During a review of Resident 76's admission Record, the admission Record indicated the facility admitted the resident on 12/31/2024, with diagnoses including spondylosis (arthritis of the spine), stenosis (the narrowing of a passageway in the body that prevents a certain substance or structure [like blood or nerves] from passing through as easily as it should), and type 2 diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 76's Order Summary Report, dated 1/21/2025, the Order Summary Report indicated Local Coverage Determination (LCD - it is a decision made by a Medicare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-05-22 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. During a review of Resident 61's admission Record, the admission Record indicated the facility originally admitted the resident on 5/26/2023 and readmitted on [DATE] with diagnoses including orthopedic aftercare (follow-up treatment required after surgeries, fractures, or other interventions related to bones and muscles) following surgical amputation (removal of a specified limb), acquired absence of left leg above knee, acquired absence of right leg below knee, and dementia. During a review of Resident 61's MDS, dated [DATE], the MDS indicated the resident makes self understood and has the ability to understand others. The MDS indicated the resident had no injury, with injury, and with major injury. During a review of Resident 61's Post Fall Evaluation, dated 3/26/2025, the Post Fall Evaluation indicated on 3/26/2025 at 12:10 p.m., Resident 61 had a fall in the activity room with right stump/right below knee amputation site with abrasions measuring one (1) centimeter (cm - a unit of measurement) x 1 cm, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-05-22 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure bedrooms accommodate no more than four residents for three (3) of 16 rooms (room [ROOM NUMBER], 21, and 32). This deficient practice had the potential for residents to not have adequate space to meet their daily needs. Findings: During a review of the facility's document titled, Re: Request for Room Waiver Size and Capacity, dated 5/19/2025, indicated room [ROOM NUMBER], 21, and 32, has a total of five resident beds. The document indicated the following: - room [ROOM NUMBER] has a square footage of 448.85 square feet with an average living space of 89.8 square feet per resident. - room [ROOM NUMBER] has a square footage of 371.85 square feet with an average living space of 74.4 square feet per resident. - room [ROOM NUMBER] has a square footage of 422.2 square feet with an average living space of 84.4 square feet per resident. During the initial tour on 5/19/2025 and multiple observations conducted throughout the recertification…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2025-05-22 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide 80 square feet per resident in multiple resident bedrooms for 16 of 33 rooms. This deficient practice had the potential to negatively impact the resident's privacy and not have adequate space for nursing care. Findings: During a review of the facility provided document titled, Re: Request for Room Waiver Size and Capacity, dated 5/19/2025, the Request for Room Waiver Size and Capacity indicated there was enough space to provide care, dignity, privacy, special needs, and safety of the residents to ensure good quality of care. The Request for Room Waiver Size and Capacity indicated the following rooms did not meet the 80 square feet per resident requirement and the waiver request was for the following rooms: Room Number Capacity Total Square Feet 2 3 221.48 5 3 236.32 6 3 236.32 15 4 300.40 19 3 218.47 20 3 227.13 21 5 371.85 23 3 210.41 24 3 231.41 25 3 202 26 3 234.4 27 3 202.2 28 3 223.2 29 3 224.87 30 3 229 33 3 211.3 During the initial tour conducted on 5/19/2025 and multiple observations conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2024-06-13 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure bedrooms accommodate no more than four residents for three of 16 rooms (room [ROOM NUMBER], 21, and 32). This deficient practice had the potential for residents to not have adequate space for their daily needs. Findings: A review of the facility's document titled, Re: Request for Room Waiver Size and Capacity, dated 6/12/2024, indicated room [ROOM NUMBER], 21, and 32, has a total of five resident beds. The document indicated the following: - room [ROOM NUMBER] has a square footage of 448.85 square feet with an average living space of 89.8 square feet per resident. - room [ROOM NUMBER] has a square footage of 371.85 square feet with an average living space of 74.4 square feet per resident. - room [ROOM NUMBER] has a square footage of 422.2 square feet with an average living space of 84.4 square feet per resident. During the initial tour on 6/11/2024 and multiple observations conducted throughout the recertification survey, room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2024-06-13 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide 80 square feet per resident in multiple resident bedrooms for 16 of 33 rooms. This deficient practice had the potential to negatively impact the resident's privacy and not have adequate space for nursing care. Findings: A review of the facility's document titled, Re: Request for Room Waiver Size and Capacity, dated 6/12/2024, indicated there was enough space to provide care, dignity, privacy, special needs, and safety of the residents to ensure good quality of care. The document indicated the following rooms did not meet the 80 square feet per resident requirement and the waiver request was for the following rooms: Room Number Capacity Total Square Feet 2 3 221.48 5 3 236.32 6 3 236.32 15 4 300.40 19 3 218.47 20 3 227.13 21 5 371.85 23 3 210.41 24 3 231.41 25 3 202 26 3 234.4 27 3 202.2 28 3 223.2 29 3 224.87 30 3 229 33 3 211.3 During the initial tour conducted on 6/11/2024 and multiple observations conducted throughout the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2021-10-22 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure bedrooms accommodate no more than four residents for three of 16 rooms, room [ROOM NUMBER], 21 and 32. This deficient practice had the potential for residents not to have adequate space for their daily needs. Findings: A review of the facility's Waiver Request letter dated 10/18/2021, indicated the following: 1. room [ROOM NUMBER] had five resident beds. The total square footage was 448.85 square feet. The average living space for each resident was 89.8 square feet. 2. room [ROOM NUMBER] had five resident beds. The total square footage was 371.85 square feet. The average living space for each resident was 74.4 square feet. 3. room [ROOM NUMBER] had five resident beds. The total square footage was 422.2 square feet. The average living space for each resident was 84.4 square feet. During the initial tour on 10/18/2021 and multiple observations throughout the recertification survey, room [ROOM NUMBER], 21, and 32 were observed with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2021-10-22 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide 80 square feet of space per resident in multiple resident rooms for 16 of 33 rooms. This failure had the potential to negatively impact the resident's privacy and not to have adequate space for nursing care. Findings: A review of the facility's Waiver Request letter, dated 10/18/2021, indicated there was enough space to provide care, dignity, privacy, special needs and safety of the residents to ensure good quality of care. According to the Waiver Request Letter, the following rooms did not meet the 80 square feet per resident requirement . The waiver request was for the rooms as follows: Room Number Capacity Total Square Feet (Sq. Ft.) Sq Ft per Resident 2 3 221.48 73.82 5 3 236.32 78.77 6 3 236.32 78.77 15 4 300.40 75.10 19 3 218.47 72.82 20 3 227.13 75.71 21 5 371.85 74.37 23 3 210.41 70.13 24 3 231.41 77.13 25 3 202.00 67.33 26 3 234.40 78.13 27 3 202.20 67.40 28 3 223.30 74.43 29 3 224.87 74.95 30 3 229.00 76.33 33 3 211.30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$251,090 in federal fines across 5 penalties. 2 Medicare payment denials on record.

  • $95,472 — penalty dated 2025-05-06
  • $39,176 — penalty dated 2025-04-01
  • $56,140 — penalty dated 2024-09-01
  • $46,727 — penalty dated 2024-06-13
  • $13,575 — penalty dated 2024-01-08
  • Medicare payment denial — starting 2025-06-04 for 11 days
  • Medicare payment denial — starting 2025-04-30 for 2 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
MENKEL ENTERPRISES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/31/2014
FRANKEL, MOISHEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 12/31/2014
ROCKPORT ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/11/2025
CUSTADO, KORIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/02/2023
KATIRAIE, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024

CMS files one row per role, so the 10 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.7M
Net patient revenuemost recent cost report
-30.3%
Operating marginrevenue minus expenses
$597K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 89%Medicare 4%Other / private 7%

About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $597K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$456per resident / day
operating cost
$13,870per month
≈ monthly operating cost
$350per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555117. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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