University Park Healthcare Center
230 E Adams Blvd, Los Angeles, CA 90011 · For profit - Limited Liability company · 88 certified beds · (213) 748-0491 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (80) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $230,606 in federal fines (most recent 2025-02-13)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.4% | 10.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 6.2% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 32.2% | 7.3% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.3% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 4.9% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.6% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.7% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 4.7% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 25.2% | 12.0% | 17.1% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 15.2% | 23.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 9.6% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.58 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.75 | 1.57 | 1.80 | better |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
23.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 60 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 63 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.07 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 23.3%CMS range 14.6–41.0 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 7.6–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 63.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 94.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.6–9.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.32 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 88 beds and averages 84.4 residents a day — about 96% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.05 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.63 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.77 hrs/resident/day on weekends vs 4.17 on weekdays — 9% thinner on weekends. RN hours go from 0.30 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
80 citations, most serious first. The 18 most serious are shown; the remaining 62 are one tap away and print in full.
- Immediate jeopardy · L2024-01-25 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement interventions to prevent and control the spread of COVID -19 (Coronavirus disease 2019, a severe respiratory illness and infectious disease caused by a virus and spread from person to person during close contact and through the air) in accordance with the Center for Disease Control and Prevention (CDC) guideline titled, The Respiratory Protection Information Trusted Source, and the facility's policy titled, Coronavirus Disease (COVID-19) - Identification and Management of Ill Residents, for five of five sampled residents (Resident 71, Resident 33, Resident 14, Resident 52, and Resident 18 ) out of a total of 82 residents in facility census and four of five staff in the facility by failing to: -Ensure Resident 71, a COVID-19 positive resident, was not in the hallway unmasked. -Ensure Resident 33 a close contact of Resident 71 (COVID-19 positive and roommate) was not observed in the room and hallway unmasked. -Ensure Certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-07-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the resident's right to remain free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of three sampled residents (Resident 1), when on 6/18/2026 at 8:45AM Resident 2 hit Resident 1 on his (Resident 1) head with an overhead table (an adjustable table designed to roll over a bed and provide a flat and stable surface). This failure resulted in Resident 1 who was bedbound (unable to leave one's bed), feeling scared and being subjected to physical abuse by Resident 2 (who had history of abusing other residents [Resident 3]) while under the care and supervision of the facility on 6/18/2026 at 8:45AM. The facility called 911 (emergency services number) and transferred Resident 1 to a general acute care hospital (GACH). Resident 1 sustained a blunt trauma (occurs when an external force impacts your body without piercing the skin), a closed head injury (brain is damaged without any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect the resident's right to be free from physical abuse (deliberate, aggressive, or violent behavior with the intention to cause harm) for two of eight sampled residents (Resident 9 and Resident 42), who was subjected to Resident 392's physical aggression, who had diagnoses of schizoaffective disorder bipolar type (a mental illness that can affect thoughts, mood, and behavior). The facility failed to: -Implement the facility's policy and procedure titled, Abuse Prevention Program, dated 1/16/2025 to protect residents from abuse by anyone including other residents. -Develop a resident specific schizoaffective disorder bipolar type care plan for Resident 392, with interventions to monitor behavior. As a result, on 2/9/2025 at 8:24 pm, Resident 392 hit Resident 42 in the room they shared. On 2/10/2025, Resident 392 hit Resident 9 (his new roommate) above his right eye while Resident 9 was lying in bed. Resident 392 was transferred to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one sampled resident (Resident 77), who had diagnoses pneumonia (an infection / inflammation in the lungs that causes inflammation, leads to the accumulation of fluid and pus in the lungs, making it difficult to breathe) and chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), received necessary care and services in accordance with professional standards of practice by failing to: -Implement the Speech Therapy at Risk for Aspiration care plan interventions dated 1/29/2025, for Resident 77 to receive oral pharyngeal stimulation and exercises (a series of movements designed to strengthen the muscles in the mouth and throat). -Develop a comprehensive, person-centered care plan to include the Physician's Order, for Resident 77 to receive oxygen at two liters per minute via nasal cannula (a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen) as needed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide therapy services for two of eight sampled residents (Residents 48 and 6) who had limited range of motion (ROM, full movement potential of a joint [where two bones meet]) by failing to: -Provide Occupational Therapy (OT, rehabilitative profession aimed to increase or maintain a person's capability to participate in everyday life activities) evaluation after identifying a decline in Resident 48's range of motion in the left shoulder, left elbow, left wrist, and left hand during the OT Joint Mobility Screen (JMS, brief assessment of a resident's ROM) dated 8/22/2024. -Provide OT Evaluation and treatment for Resident 48 prior to the application of a left resting hand splint (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) for one to six (1-6) hours in accordance with professional standards of practice on 8/22/2024. -Provide Restorative Nursing Aide program (RNA, nursing aide program that help…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-09-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s right to be free from neglect (the failure to provide healthcare services necessary to avoid physical harm, pain, mental anguish, or emotional distress) for one of four sampled residents (Resident 1). On 9/4/2024, Resident 1, who was cognitively impaired (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses), was left unattended with his body partially uncovered, while lying and crawling on the floor of the facility hallway for approximately 59 minutes. This deficient practice resulted in Resident 1 being subjected to neglect while under the care of the facility. On 9/4/2024, Certified Nursing Assistant (CNA) 2, Licensed Vocational Nurse (LVN) 3, Staff 10, CNA 9, Staff 11, Staff 12, Staff 13, Registered Nurse Supervisor (RNS) 2, and Staff 14 watched and allowed Resident 1 to crawl and lay on the floor with Resident 1 ' s body partially uncovered without providing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-07-03 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 1), who had diagnosis of schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves, may have grandiose delusions [strong beliefs of things that are untrue]) and history of wandering was provided with the necessary behavioral health care as indicated in the comprehensive assessment. The facility failed to: -Monitor Resident 1 for schizophrenic behavior each shift, per the Physician's Order. - Evaluate the care plan interventions for their effectiveness and update or revise the interventions based on resident's behavior and needs. -Develop an appropriate care plan for Resident 1's Wandering, and provide supervision, including the frequency. -Anticipate Resident 1's needs and intervene when the resident gets agitated before agitation escalates, per the Potential to Demonstrate verbally / physically Abusive Behaviors care plan related to schizophrenia. As a result, on 6/14/2024, Resident 1 wandered the facility, entered Resident 2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 66), who had diagnosis of schizophrenia (a serious mental disorder in which people interpret reality abnormally) and had a history of multiple falls, received the care, treatment and services in accordance with professional standards of practice by failing to: -Provide the correct level of assistance for transfers and ambulation, on 7/19/2023, 8/18/2023 and 9/20/2023, per the comprehensive assessment. -Revise and implement the Fall Care Plan to include different fall interventions needed with specific levels of assistance -Complete / Update a fall risk assessment after each fall As a result of this deficient practice, on 12/8/2023, Resident 66 had an unwitnessed fall, hit the back of her head which required transfer to general acute hospital 2 (GACH 2). At GACH 2, Resident 66 had a one-inch laceration treated with staples and hematoma (bruise) on the back of her head, as well as skin tears to her abdomen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-07-02 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its policies and procedures (P&P) titled Abuse Prevention Program with a reviewed date of 1/15/2026 and P&P titled Resident-to-Resident Altercations with a reviewed date of 1/15/2026, for three of three sampled residents (Resident 1, Resident 2, and Resident 3) by failing to: 1. Protect Resident 1 (who was bedbound) from physical abuse on 6/18/2026 at 8:45AM when Resident 2 (who was supposed to be on 72 hours monitoring for verbal aggression and spitting at Resident 3 on 6/15/2026) hit Resident 1 on his (Resident 1) head with an overhead table (an adjustable table designed to roll over a bed and provide a flat and stable surface), and caused a head laceration (a deep cut or tear of the flesh), and bleeding to Resident 1. 2. Ensure the Director of Nursing (DON), Administrator 1 (ADM1), and Licensed Vocational Nurse 1 (LVN1) reported to the Ombudsman, the California Department of Public Health (CDPH), and to the local police on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report and investigate an allegation of physical and verbal abuse to the California Department of Public Health (CDPH), the Ombudsman (an official appointed to investigate individuals' complaints against maladministration), and the local police department, within two hours for two of three sampled residents (Resident 2 and Resident 3) by failing to: -Ensure the Director of Nursing (DON), Administrator 1 (ADM1), and Licensed Vocational Nurse 1 (LVN1) reported to the Ombudsman, CDPH, and to the local police on 6/15/2026 at 9:30 AM when Resident 2 (who had a diagnosis of schizophrenia) threatened Resident 3 to beat him up (Resident 3) up, was verbally aggressive, and spit at Resident 3. -Ensure the facility investigated the physical and verbal abuse allegations between Resident 2 and Resident 3 on 6/15/2026. -Ensure all the facility's staff were able to identify all types of abuse. These failures resulted in not reporting and not investigating and had the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one of six sampled residents (Resident 1), the facility failed to ensure:Two staff members assisted to transfer Resident 1 from a car onto a wheelchair (WC) on 6/2/2026 at approximately 4 PM to prevent falls.Resident 1's Family Member (FM 1), was trained on how to assist, and safely use and safely transfer Resident 1 in and out of a wheelchair (WC) according to the facility's policy and procedures (P&P) titled Assistive Devices and Equipment dated 1/15/2026.The facility was aware Resident 1 had a history of falls and was at risk accidents and falls. As a result, on 6/2/2026 at approximately 4 PM, Resident 1 slid off the WC and fell to the ground when certified nursing assistant (CNA 1) and FM 1 were transferring Resident 1 from a car onto a WC placing Resident 1 at increased for injury, hospitalization and deathFindings: During a record review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-03 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accurately account for four doses of controlled medications (medications with a high risk for abuse or diversion [any use other than that intended by the prescriber]) affecting Resident 18, Resident 29, and Resident 61 in one of two inspected medication carts (Medication Cart 1). This deficient practice increased the risk of diversion (illegal transfer/use) of controlled medications and the risk that Resident 18, Resident 29, and Resident 61 could have received too much or too little medication due to lack of documentation possibly resulting in serious health complications requiring hospitalization.Findings: During an observation and concurrent interview of Medication Cart 1 on 4/1/2026 at 11:11 AM with Licensed Vocational Nurse 2 (LVN 2) the following discrepancies were found between the Narcotic and Hypnotic Record (a log signed by the nurse with the date and time each time a controlled substance is given to a resident) and the medication card (a bubble pack from the dispensing pharmacy labeled with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-03 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Five errors out of 27 opportunities contributed to an overall error rate of 18.52 % affecting three of four residents observed for medication administration (Resident 17, Resident 20, and Resident 98). The errors noted were as follows: a. Incorrect drug (senna/docusate - a medication used to stimulate a bowel movement) administered to Resident 98. b. Incorrect drug (senna/docusate) administered to Resident 17.-Failure to administer metformin (a medication used to treat high blood sugar) with food per the physician order for Resident 17. c. Incorrect formulation of multivitamins (multivitamins with minerals - a supplement) administered to Resident 20.-Incorrect strength of lidocaine patch (a medication used to treat pain) administered to Resident 20. The deficient practice of failing to administer medications in accordance with the physician's orders or professional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-03 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure to follow the standardized (consistent) recipes for lunch menu on 3/31/2026 by failing to: 1.Ensure 14 residents (unidentified) on pureed diet (foods that do not require chewing and are easily swallowed and should be smooth and pureed to the consistency of pudding) received bread texture in a form that met their needs and in accordance with the international Dysphagia Diet Initiative (IDDSI- a framework made up of levels and describes food textures and drink thickness) Level Four (pureed foods and extremely thick drinks) when the texture of the pureed bread was lumpy, dry, not smooth and had small pieces of bread crust present requiring chewing before swallowing. 2.Follow food production recipes for the renal (related to the kidneys) diet. Two residents (unidentified) on renal diet received chicken nuggets and rice instead of turkey patty with gravy and pasta with margarine per menu. These deficient practices had the potential to result in meal dissatisfaction, decreased nutritional intake, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure safe and sanitary food storage practices in the kitchen when: 1.One scoop was stored inside bulk rice container, and the handle was in contact with the food. 2.Bulk food (flour, rice, oatmeal) was stored inside trash bags that were not food grade (refers to materials that are safe for direct contact with food, free from harmful substances, and designed to prevent contamination). These deficient practices had the potential to result in cross contamination of food (transfer of harmful bacteria and chemicals from one place to another) that could lead to foodborne illness (food poisoning) in 79 out of 81 residents (unidentified) who received food from the facility.Findings:1. During an observation on 3/31/2026 at 9 AM inside the kitchen, one of the bulk dry food storage bins containing rice, the scoop was stored on the food, and the handle of the scoop was touching the rice. During a concurrent observation and interview on 3/31/2026 at 9 AM with the Dietary Supervisor (DS), the DS stated the scoop should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews the facility failed to ensure one of five sampled residents (Resident 3) was free from chemical restraints (a form of medical restraint in which a drug is used to restrict the freedom of movement of a patient or in some cases to sedate the patient) by failing to: Ensure Resident 3's physician order dated 4/1/2026 for Haloperidol (Haldol, a type of medication used to treat the symptoms of schizophrenia [a mental illness that affects thoughts, mood, and behavior]) 10 milligrams (mg: unit of measurement) at bedtime specified resident specific behavior manifestations (observable actions, reactions, and physical, visible expressions of an underlying psychological state, emotional condition, or physiological disorder). This failure had the potential for Resident 3 to become over-medicated, restrict mobility, and experience adverse side effects (unexpected or harmful consequences of medication) of Haldol such as dizziness, sedation (a decrease in awareness), blurred vision, and constipation (infrequent bowel movements).Findings: During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to update and revise the tube feeding (TF, a form of nutrition that is delivered into the digestive system as a liquid) care plan (a plan of care that summarizes a resident's health conditions, current treatments, and specific care and services facility staff (in general) need to provide a resident to promote healing and prevent a worsening of a condition) for one out of one sampled resident (Resident 5) after a new TF order was received on 3/27/2026. This failure had the potential for Resident 5 to receive care that was not in alignment with the resident's needs.Findings: During a review of Resident 5's admission Record, the admission Record indicated the facility admitted the resident on 8/20/2025 with diagnoses that included, adult failure to thrive (a syndrome common in older adults that is characterized by unintentional weight loss, decreased appetite, poor nutrition, and physical inactivity), dysphagia (difficulty swallowing), and gastrostomy (g-tube, a surgical opening fitted with a device to allow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the Dialysis (process of removing waste products and excess fluid from the body) Communication Record was completed for one of two sampled residents (Resident 1) who received dialysis treatment every Monday, Wednesday, and Friday. This failure had the potential to place Resident 1 at risk for a delay in detecting and treating complications related to dialysis such as infection, bleeding, and hypotension (low blood pressure).Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility re-admitted the resident on 11/12/2024 with diagnoses that included End Stage Renal Disease (ESRD, irreversible kidney failure) and dependence on renal dialysis. During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool) dated 3/1/2026, the MDS indicated the resident was cognitively intact (had the ability to think, understand, and reason). The MDS indicated Resident 1 required set-up or clean-up assistance (helper sets up or cleans up) with eating and oral hygiene. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 62 citations
- Potential for harm · Dcited before2026-04-03 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: Store unopened insulin lispro (a medication used to control blood sugar) in the refrigerator per the manufacturer's requirements in one of two inspected medication carts (Medication Cart 2.)Store gabapentin solution (a medication used to treat pain) in the refrigerator per the manufacturer's requirements in one of two inspected medication carts (Medication Cart 1). The deficient practice of failing to store medications in the refrigerator according to the manufacturer's requirements, increased the risk that residents could have received medication that had become ineffective or toxic due to improper storage possibly leading to health complications resulting in hospitalization or death.Findings: During a concurrent observation and interview on 4/1/2026 at 11:01 AM of Medication Cart 2 with the Licensed Vocational Nurse (LVN 4), one unopened insulin lispro pen was found stored at room temperature without a labeled open date. The insulin lispro pen product labeling indicated unopened insulin lispro pens had to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure one of one sampled resident (Resident 1) was made aware of pre-appointment instructions for a Computed Tomography (CT, an imaging procedure used to create detailed images of internal body structures) angiogram (a procedure that uses dye to visualize blood throw through arteries or veins) and cardiac echocardiogram (cardiac echo, an ultrasound test that creates images of the heart's structure) as scheduled on 3/30/2026 at 10 AM as per physician's orders dated 2/18/2026. As a result, Resident 1 could not have the CT angiogram done on 3/30/26, placing the resident at risk for a delay in care and treatment.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility re-admitted the resident on 11/12/2024 with diagnoses that included End Stage Renal Disease (ESRD, irreversible kidney failure), dependence on renal dialysis (process of removing waste products and excess fluid from the body), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that call light (a device with a button or touch pad a resident uses to set off an alarm that flashes/rings to alert the facility staff the resident needs assistance) was within reach for one of six sampled residents (Resident 68). This deficient practice had the potential to result in staff delay in meeting Resident 68's needs for activities of daily living (ADLS, activities a person performs daily such as bathing, dressing, and toileting), prolonged distress and increased risk of falls for Resident 68.Findings: During a review of Resident 68's admission Record, the record indicated the facility originally admitted Resident 68 on 2/7/2025 and readmitted the resident on 3/13/2026, with diagnoses that included spondyloarthropathy (a chronic autoimmune disease that causes pain and stiffness of the joints) of the spine, dementia (a progressive state of decline in mental abilities) and major depression disorder (a mood disorder that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-05 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the resident's physician timely for one of three sampled residents (Resident 1). The facility failed to notify Resident 1's physician when Resident 1 had been refusing to take Depakote (medication used to treat including mental and mood conditions). This deficient practice had the potential for Resident 1's symptoms of paranoid schizophrenia (a mental illness that is characterized by disturbances in thought) manifested by delusions (having false or unrealistic beliefs) to worsen.During a review of the admission Record indicated the facility admitted Resident 1 on 11/7/24 with diagnoses including paranoid schizophrenia, psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality) and muscle weakness.During a review of the Physician Order dated 12/4/24 at 4:29 p.m., indicated physician's order to give Resident 1 Depakote tablet 125 milligrams (mg- metric unit of measurement, used for medication dosage and/or amount) delayed release by mouth for schizophrenia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-15 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Cross Reference F686Based on interview, and record review, the facility failed to ensure physician orders were implemented on 11/29/2025 and 12/1/2025 for five out of five sampled residents (Resident 1, Resident 2, Resident 3, Resident 4, and Resident 5), who required daily treatment for wound (a physical injury to the body, like a cut or tear in the skin) management to maintain the highest practicable physical well-being.This failure resulted in lack of daily wound treatment for:a. Resident 1's stoma (a surgically created opening in the body, usually on the abdomen, that connects an internal organ (like the bowel or urinary system) to the outside, allowing waste (urine or feces) to exit into a collection bag), left ischium (the curved bone forming the base of each half of the pelvis), perineal area (the diamond-shaped region of skin and muscle between the anus and the genitals, extending from the pubic bone to the tailbone), scrotum, and sacrococcyx (lower part of the spine and tail bone). b. Resident 2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Cross Reference F684 Based on interview, and record review, the facility failed to ensure physician orders were implemented on 11/29/2025 and 12/1/2025 for five out of five sampled residents (Resident 1, Resident 2, Resident 3, and Resident 5), who required daily treatment for wound (a physical injury to the body, like a cut or tear in the skin) management to prevent the development of and or deterioration of pressure injuries (Pressure sore/ulcer-is localized damage to skin and underlying tissues from intense or prolonged pressure, often over bony areas like hips, heels, or tailbone, due to reduced blood flow, exacerbated by friction, shear, and moisture).This failure resulted in lack of daily wound treatment for:a. Resident 1's stoma (a surgically created opening in the body, usually on the abdomen, that connects an internal organ (like the bowel or urinary system) to the outside, allowing waste (urine or feces) to exit into a collection bag), left ischium (the curved bone forming the base of each half of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-18 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the discharge summary and plan policy was followed by failing to have the post-discharge plan filled out completely and signed for one of three sampled residents (Resident 1). This failure resulted in Resident 1's post-discharge plan not being completed or signed accordingly. During a review of Resident 1's admission Record, dated 11/20/25 indicated the resident was admitted to the facility on [DATE] with diagnoses including schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior) anxiety disorder (symptoms of intense anxiety or panic that are directly caused by a physical health problem) , anemia (a condition where the body does not have enough healthy red blood cells), peripheral venous insufficiency (occurs when the walls and/or valves in the veins are not working effectively, making it difficult for blood to return to the heart).During a review of Resident 1's History and Physical (H&P) dated 5/14/25 indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to accurately assess for wandering behaviors for one of three sampled residents (Resident 1).This failure resulted in inaccurate Minimum Data Set (MDS- resident assessment tool) and had the potential to affect the residents care and services. During a review of Resident 1's admission Record, dated 11/20/25 indicated the resident was admitted to the facility on [DATE] with diagnoses including schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior) anxiety disorder (symptoms of intense anxiety or panic that are directly caused by a physical health problem) , anemia (a condition where the body does not have enough healthy red blood cells), peripheral venous insufficiency (occurs when the walls and/or valves in the veins are not working effectively, making it difficult for blood to return to the heart).During a review of Resident 1's History and Physical (H&P) dated 5/14/25 indicated the resident had capacity to understand and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Supervise and monitor the whereabouts of one of three sampled residents (Resident 2). Resident 2 had a history of inappropriate sexual behaviors, pulling off his pants, self-pleasuring throughout the day, and rubbing his genitals (genitalia- refers to reproductive organs/private parts) in the presence of residents residing in the facility according to Resident 2's care plan (CP) on (Resident 2) has altered behavior manifested by (m/b) invading roommate's space and episode of sexual inappropriate behavior (rubbing his crotch). 2. Protect one of three sampled residents (Resident 1) from sexual abuse (non-consensual sexual contact of any type or sexual harassment) by Resident 2 (Resident 1's roommate). On 10/29/2025 at 8:33AM, a Certified Nursing Assistant (CNA-unknown) informed Social Service Assistant (SSA) that Resident 2 had inappropriately attempted to touched Resident 1's leg according to Resident 2's care plan (CP) on (Resident 2) has altered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-10 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report within 2 hours an allegation of resident-to-resident sexual abuse (non-consensual sexual contact of any type or sexual harassment) to the California Department of Public Health (CDPH) for one of three sampled residents (Resident 2). On 10/29/2025 at approximately 7AM-8AM Resident 2 had one hand down his pants and touching himself and with his other hand was trying to touch Resident 1's leg. This failure resulted in a delayed onsite inspection by the CDPH and had the potential for Resident 1 to experience ongoing abuse from Resident 2. A review of Resident 1's admission Record, indicated, the facility admitted Resident 1on 6/13/2023 with diagnoses including metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance in the body), unspecified dementia (a progressive state of decline in mental abilities), hemiplegia(total paralysis of the arm, leg, and trunk on the same side of the body)and hemiparesis ( partial weakness on one side…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure services provided to the resident meet professional standard of practice for one of three sampled residents (Resident 1).For Resident 1 the facility failed to ensure the certified nursing assistant (CNA 1) and CNA 1's friend did not ask for money from Resident 1.This deficient practice may potentially expose Resident 1 to financial abuse (willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting harm, pain or mental anguish). During a review of the admission Record indicated the facility admitted Resident 1 on 2/19/08 and re-admitted on 6/8 /23 with diagnoses including quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and anemia (a condition where the body does not have enough healthy red blood cells).During a review of the Minimum Data Set (MDS, a resident assessment tool) dated 8/1/25 indicated Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide comfortable room temperature for one of four sampled residents (Resident 1). For Resident 1, the facility failed to ensure Resident 1's room had a room temperature between 71 degrees ( ) Fahrenheit (F, measurement of temperature) to 81 F. Resident 1's room had a room temperature of 84 F on 8/28/25.This deficient practice resulted in Resident 1 stating his room .gets hot and stated he felt uncomfortable. During a review of the admission Record indicated the facility admitted Resident 1 on 6/5/21 and re-admitted on [DATE] with diagnoses including end stage renal disease (kidneys [body organ that remove waste and balance body's fluids] no longer work to meet the body's needs) and depression. During a review of the Minimum Data Set (MDS, a resident assessment tool) dated 6/1/25 indicated Resident 1 was cognitively intact. Resident 1 needed moderate assistance (helper does less than the effort) with toileting hygiene, shower/bathe,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary respiratory care services for two of 18 sampled residents (Resident 55 and 291) as evidenced by: -Failing to ensure the facility staff changed Resident 55's nasal cannula was changed weekly, the nasal cannula tubing was not on the floor and ensure the facility staff dated and changed Resident 55's oxygen humidifier (a medical device that adds moisture to oxygen to make it more comfortable to breathe) after 24 hours. -Failing to ensure Resident 291's nasal cannula tubing was changed weekly. These deficient practices had the potential for Resident 55 and 291 to experience complications associated with oxygen therapy, such as infection and respiratory distress. Findings: a. During a review of Resident 55's admission Record, the admission Record indicated the facility admitted the resident on 6/24/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-13 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure quetiapine (a medication used to treat mental illness) was used only for conditions or diagnoses as documented in the clinical record in one of five residents sampled for unnecessary medications (Resident 39.) The deficient practice of failing to ensure quetiapine was only used for conditions or diagnoses as documented in the clinical record increased the risk that Resident 39 could have experienced adverse effects related to his psychotropic (medications that affect brain activities associated with mental processes and behavior) medication therapy, such as drowsiness, dizziness, constipation, or increased risk of fall, possibly leading to impairment or decline in his mental or physical condition or functional or psychosocial status. Findings: A review of Resident 39's admission Record (a record containing diagnostic and demographic resident information), dated 2/12/25, indicated the resident was originally admitted to the facility on [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate the process for a resident representative timely for two of eight sampled residents (Resident 48 and Resident 19) when the facility identified the residents were not able to make medical decisions and did not start the application process for conservatorship until months later. This deficient practice had the potential for the residents to not have a responsible party to assist in making medical decisions based on the resident's best interests and wishes. Findings: a. A review of Resident 48's admission Record indicated Resident 48 was admitted to the facility on [DATE] with diagnoses including hemiplegia (weakness to one side of the body) and hemiparesis (inability to move one side of the body) following cerebral infarction (blockage of the flow of blood brain, causing or resulting in brain tissue death) affecting left non-dominant side and muscle weakness. A review of Resident 48's Minimum Data Set (MDS, resident assessment tool) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of seven sampled residents (Resident 62) participated in care plan (a plan of care that summarizes a resident's health conditions, specific care needs, and current treatments) meetings to discuss care and discharge goals. This deficient practice had the potential to violate Resident 62's right to be an active participant in their care. Findings: A review of the Resident 62's admission Record indicated the resident was admitted to the facility on [DATE] and readmitted to the facility on [DATE], with diagnoses that included anxiety, bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), schizophrenia (a mental illness that is characterized by disturbances in thought), and polyneuropathy (a condition where multiple peripheral nerves (nerves outside the brain and spinal cord) are damaged). A review of the Minimum Data Set (MDS- a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the call light (an alerting device for nurses or other nursing personnel to assist a patient when in need) was within reach for one of 18 sampled Residents (Resident 51). This deficient practice had the potential to result in Resident 51 not having their needs met and not being able to alert and call facility staff for help during an emergency. Findings: During a review of Resident 51's admission Record, the admission Record indicated the facility re-admitted the resident on 8/24/2022 with diagnoses that included Human Immunodeficiency Virus (HIV, a virus that attacks cells that help the body fight infection), gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly into the stomach common for people with swallowing problems), epilepsy (a disorder in which nerve cell activity in the brain is disturbed causing seizures [episodes of abnormal brain activity that causes uncontrolled body movements]) blindness, dysphagia (difficulty swallowing), cerebral infarction…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed respect resident rights to self-determination and resident choice by failing to provide one of 18 residents (Resident 9) with his preference for a daily shave. This deficient practice had the potential to affect Resident 9's quality of life and psychosocial well-being (how good you feel about yourself mentally, emotionally, and in your relationships with others) Findings: A review of Resident 9's admission Record indicated the facility admitted Resident 9 on 6/6/2024 with diagnoses including seizures, chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), muscle weakness, bipolar disorder (a mental illness that causes extreme mood swings), anxiety, hereditary and idiopathic neuropathy (group of inherited disorders that affect the peripheral nervous system [a network of nerves that runs throughout the head, neck, and body]), exposure to war and other hostilities, abnormal posture (stiff body movements and chronic abnormal positions of the body), and history of traumatic brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the resident's physician (MD 1) for one of eight sampled residents (Resident 48) for a change in condition (COC) for multiple continued refusals during Restorative Nursing Aide (RNA, nursing aide program that help residents to maintain their function and joint mobility) by failing to assess, address and report to MD 1 after Restorative Nursing Aide (RNA 3)'s reports of Resident 48's refusals to participate on the RNA Weekly Summary 11/8/24, 11/15/24, 11/22/24, 11/29/24 in accordance with the facility policy and procedure. These deficient practices resulted in the delay in assessment and prevented Resident 48 from receiving alternative interventions and services to improve ROM and prevent worsening left hand contractures (loss of motion of a joint). CROSS REFERENCE to F688 Findings: During a review of Resident 48's admission Record indicated Resident 48 was admitted to the facility on [DATE] with diagnoses including but not limited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop an individualized person-centered care plan for one of 18 sampled residents (Resident 60) to meet the resident's needs. The facility failed to develop a care plan for Resident 60's allegation of abuse on 2/10/2025. This deficient practice had the potential lead to the inadequate and delay of the delivery of care of Resident 60. Findings: During a review of Resident 60's admission Record, the record indicated the facility re-admitted the resident on 11/12/2024 with diagnoses that included end stage renal disease (loss of kidney function in which the kidneys no long work to meet the body's needs), dependence on renal dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed), hypertension (high blood pressure), hemiplegia (severe or complete loss of strength or paralysis on one side of the body), and hemiparesis (mild or partial weakness or loss of strength on one side of the body). During a review of Resident 60's Minimum Data Set (MDS, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 18 sampled residents (Resident 292) received the necessary care and services to prevent accidents and falls as evidenced by failing to accurately assess Resident 292 when completing fall risk assessments. This deficient practice had the potential to place Resident 292 at an increased risk for recurrent falls. Findings: During a review of Resident 292's admission Record, the record indicated the facility admitted the resident on 1/29/2025 with diagnoses that included hemiplegia (severe or complete loss of strength or paralysis on one side of the body) and hemiparesis (mild or partial weakness or loss of strength on one side of the body) following cerebral infarction (stroke, occurs when blood flow to the brain is interrupted, causing brain cells to die), lack of coordination, acute respiratory failure (a condition in which your blood doesn't have enough oxygen causing shortness of breath and difficulty breathing, often caused…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide the care and services necessary to prevent complications from colostomy (a surgical procedure that creates an opening in the abdomen that allows waste to pass out of the body) for one out of 18 sampled residents (Resident 4) by failing to: -Ensure orders were in place for colostomy care for Resident 4 was readmitted to the facility on [DATE] with a colostomy, there we no orders in place for colostomy care until 2/10/2025. -Ensure staff documented colostomy care given to Resident 4 in the resident's electronic health record (EHR). -Ensure staff dated Resident 4's colostomy bag with the date and time the bag was changed. This deficient practice had the potential for Resident 4 to not receive timely colostomy care and treatment resulting in infection, skin irritation, bleeding from the colostomy stoma (an opening on the abdomen connected to the digestive system [breaks down the food we eat into tiny parts to give us fuel and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to perform weekly weights and provide a Magic Cup supplement (a frozen dessert that can be served as ice cream or pudding and is used to help residents gain or maintain weight, or to add calories and protein to meals) twice a day with meals for one of 18 sampled residents (Resident 61), who had a history of significant weight loss. This deficient practice had the potential for Resident 61 to experience additional weight loss. Findings: During a review of Resident 61's admission Record, the admission Record indicated the facility admitted the resident on 9/6/2024 with diagnoses that included schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), blindness to the left and right eye, glaucoma (an eye disease that occurs when fluid builds up in the eye, damaging the optic nerve), anemia (a condition where the body does not have enough healthy red blood cells) and psychosis (a severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a Restorative Nursing Assistant (a Certified Nursing Assistant who has completed an additional training program that allows them to work with a resident and provide skill practice in such activities as walking and mobility, dressing, and grooming, eating and swallowing, transferring, amputation care, and communication in order to improve and maintain function in physical abilities and activities and prevent further loss of those abilities) Certificate for one of two sampled Restorative Nursing Assistants (Restorative Nursing Assistant 1 [RNA 1]). This failure resulted in RNA 1 providing care to residents without proof RNA 1 had the education or skills to provide restorative nursing aid care placing residents at risk for injury or reducing in their functional abilities (a person's capacity to perform everyday tasks and activities). Findings: During concurrent interview and record review on 2/14/2025 at 7:59 AM with the Director of Staff Development (DSD), RNA 1's employee record was review. RNA 1's employee record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Six medication errors out of 27 total opportunities contributed to an overall medication error rate of 22.22 % affecting three of four residents observed for medication administration (Residents 5, 34, and 191.) The medication errors noted were as follows: 1. Omitted or late administration of vitamin D (a vitamin supplement) to Resident 191 2. Omitted or late administration of artificial tears (a medication used to treat dry eyes) to Resident 34. 3. Attempted to administer crushed escitalopram (a medication used to treat mental illness) along with a mixture of crushed hydrochlorothiazide (a medication used to treat high blood pressure), losartan (a medication used to treat high blood pressure) and aspirin (a medication used to prevent blood clots.) 4. Attempted to administer crushed hydrochlorothiazide along with a mixture of crushed escitalopram, losartan, and aspirin.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Remove 36 doses of discontinued divalproex (a medication used to treat seizures) 125 milligrams (mg - a unit of measurement for mass) tablets one of two inspected medication carts (Medication Cart 2.) 2. Store dronabinol (a medication used to increase appetite) 10 mg capsules in the refrigerator per the manufacturer's requirements in one of two inspected medication carts (Medication Cart 1.) The deficient practices of failing to store medications per the manufacturers' requirements and remove discontinued medications from the medication cart increased the risk of residents experiencing adverse effects (dangerous, unwanted side effects of medication) due to improper storage of medication possibly leading to health complications resulting in hospitalization or death. Findings: During an observation on [DATE] at 8:06 AM with the Licensed Vocational Nurse (LVN 1), LVN 1 was observed preparing the following medications for Resident 191: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staff followed fortified diet (diet to increase caloric intake) guidelines during lunch preparation and tray line observation on 2/10/2025 (a system of food preparation, in which trays move along an assembly line) when: -Fortified diets were not prepared and were not served to residents who were on fortified diets. This deficient practice had the potential to result in meal dissatisfaction, decreased caloric intake and weight loss for seven residents who required a fortified diet. Findings: During the tray line observation on 2/10/2025 at 12:10 PM, Dietary Aide (DA1) did not communicate the fortified diet orders written on the meal tickets during tray line for lunch service. A review of resident's tray or meal tickets on the food carts indicated orders for fortified diets. DA1 did not read out loud the fortified diet and Cook1 who was serving the food did not add any additional food items per the fortified menu. During a concurrent observation and interview with Cook1 on 2/10/2025 at 12:40PM, Cook1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure: -15 residents on pureed diet received the pureed corn salad in the correct texture (pureed texture is smooth and free of lumps, hold their shape, while not being too firm or sticky, and should not weep) when the dietary aide prepared and served thin and soupy corn salad instead of pureed corn salad that held its shape and had pudding like consistency. -Two residents on finely chopped diet (modified diet with food prepared approximately 1/8-1/4 inches) and three residents on ground meat diet (hamburger meat consistency) received meat texture in the form that met their needs when [NAME] 1 served flaked fish instead of finely chopped and ground fish per resident diet orders. This deficiency had the potential to result in decreased intake related to inconsistent and large size meats, meal dissatisfaction and increased choking and aspiration (inhalation of food or liquids into the lungs) food risk for residents on pureed diet. Findings: a. During an observation of the tray line service for lunch on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage practices in the kitchen when: -Several food items located in the reach in refrigerator were not dated: four turkey and cheese sandwiches, one plate of salad with chopped ham. -One tuna salad sandwich and one turkey and cheese sandwich were stored in the reach in refrigerator with date of 2/7/25 exceeding storage periods for prepared sandwiches. -One bag of deli meat in a plastic bag stored in the reach in freezer with no label or date. Ice crystals were observed in the plastic bag with the deli meat. These deficient practices had the potential to result in harmful bacteria growth that could lead to food borne illness in 83 out of 84 residents and decreased quality of food stored in the freezer due to frost bite and no date. Findings: During an observation in the kitchen on 2/10/25 at 8:30 AM there were four turkey and cheese sandwiches and one plate of chopped lettuce with chopped ham stored in the reach in refrigerator with no date. During the same observation on 2/10/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have a policy and procedure for their Bioethics Committee (a multidisciplinary group within a healthcare institution that is consulted when difficult medical decisions need to be made for patients who lack the capacity to make informed choices themselves). This deficient practice placed 13 residents (Residents 84, 48, 27, 25, 3, 20, 28, 41, 12, 11, 86, 19, and 2), who were represented by the facility's Bioethics committee, at risk for ineffective care, needs not being met, and a decline in health. Cross Reference F551 Findings: A review of the admission Record indicated Resident 19 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a condition where the brain's function is impaired due to an underlying metabolic disturbance), schizophrenia (a mental illness that is characterized by disturbances in thought), dementia (a progressive state of decline in mental abilities), bipolar disorder (sometimes called…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medical records for seven sampled residents (Residents 77, 53, 341, 32, 62, 21, and 19) were accurately documented. These seven residents had the exact same vital signs documented by the same Licensed Vocational Nurse (LVN) 4 as the previous shift, on dates 2/8, 2/9, 2/10 and 2/11/2025. This deficient practice caused an increased risk for inadequate care of the residents. Cross Reference F684 Findings: A review of the admission Record indicated Resident 19 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a condition where the brain's function is impaired due to an underlying metabolic disturbance), schizophrenia (a mental illness that is characterized by disturbances in thought), dementia (a progressive state of decline in mental abilities), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from abuse (deliberate, aggressive, or violent behavior with the intention to cause harm) for one of three sampled residents (Resident 1), who had a diagnosis of Schizophrenia (a mental illness that is characterized by disturbances in thought) and mood disorder (a mental health condition that affects a person's emotional state, causing long periods of sadness, depression, mania, or elation). Resident 1 approached and physically became aggressive to Resident 2, while Resident 2 rested in bed and was awaken to see Resident 1 standing over him. As a result, on 11/9/2024, Resident 2 sustained a skin tear on the left ear. Findings: A review of Resident 1's admission Record indicated the resident was originally admitted to the facility on [DATE] with diagnoses including anxiety (feeling of fear, dread and uneasiness that can be a normal reaction to stress) and depressive episodes (a period of time when someone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-08 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the resident ' s representative when resident was moved from one room to another for one of two sampled residents (Resident 1). For Resident 1 who was moved from Room A to Room B on 10/11/24, the facility failed to inform Resident 1 ' s responsible party (RP) and the reason for the change of rooms before moving Resident 1 on 10/11/24. This deficient practice resulted in Resident 1 and Resident 1 ' s RP not given their right to know and the reason for the move before moving Resident 1 from Room A to Room B. Findings: During a review of the admission Record indicated Resident 1 was admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including cerebral infarction (when the blood supply to the part of the brain is blocked or reduced) affecting the right side and developmental disorder of speech and language. During a review of the Minimum Data Set (MDS, federally mandated resident assessment tool) dated 8/1/24 indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents that had a fall were assessed by the physical therapist (PT, health professionals that evaluate and take measures to enhance a person ' s physical function for two of two sampled residents (Resident 1 and Resident 2). The facility failed to ensure a PT evaluation was done for Resident 1 after Resident 1 had an unwitnessed fall on 8/12/24. The facility also failed to perform a PT evaluation for Resident 2 when Resident 2 had an unwitnessed fall on 8/14/24. These deficient practices had the potential for the facility not to identify the causative factors of the fall and ensure Resident 1 and Resident 2 were provided with safety awareness and interventions to prevent further falls. Findings: 1.During a review of the admission Record indicated the facility admitted Resident 1 on 9/2/22 with diagnoses including hemiplegia (one sided muscle paralysis or weakness) and hemiparesis (one sided muscle weakness) following cerebral infarction (loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-03 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to develop a baseline care plan for one of two sampled residents (Resident 1) within 48 hours of resident's admission. Resident 1 did not have a baseline care plan within 48 hours of admission to the facility. This deficient practice had the potential for delayed administration of necessary care and services. Findings: A review of Resident 1 ' s admission Record (Face Sheet) indicated the facility admitted the resident on 5/22/2024, with diagnoses including anxiety disorder (a condition with excessive worry and fear that interferes with daily activities), and schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves). A review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment and screening tool) dated 5/25/2024, indicated the resident's cognitive skills (ability to think, learn, remember, and make decisions) for daily decision making was moderately impaired (decisions poor, cues/supervision required). The MDS indicated Resident 1 required partial/moderate assistance for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement the care plan for one of three sampled residents (Resident 1). For Resident 1, who had altered skin integrity in the right antecubital space (part of the arm in front of the elbow) and the bilateral inner thigh, the facility failed to: 1. Assess Resident 1 ' s right antecubital space and bilateral inner thigh every shift as indicated in the comprehensive care plan. 2. Assess Resident 1 ' s skin condition when Resident 1 was re-admitted to the facility on [DATE]. These deficient practices had the potential for the Resident 1 to have infection on the antecubital space, the inner thigh, and the skin graft site. Findings: During a review of the admission Record indicated the facility admitted Resident 1 on 12/27/23 and readmitted Resident 1 on 4/19/24 with diagnoses including schizophrenia (serious mental illness that affects how a person thinks, feels, and behaves) and anxiety disorder. During a review of the Minimum Data Set (MDS, standardized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s right to be free from physical abuse (intentional bodily injury) for one sampled resident (Resident 1). Resident 1 and Resident 2 were not supervised while in the facility's smoking patio. As a result, on 4/21/2024 Resident 2 picked up a sign and hit Resident 1 in the head with the sign, resulting in Resident 1 having a small abrasion (superficial rub or wearing off the skin, usually caused by a scrape) to the right side of his head. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 1/9/2024, with diagnoses including metabolic encephalopathy (problem in the brain caused by a chemical imbalance in the blood), diabetes mellitus (a disease in which the body does not control the amount of glucose, which is a type of sugar in the blood and the kidneys make a large amount of urine), and neuropathy (nerve problem that causes pain, numbness, tingling, swelling, or muscle weakness in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of two sampled residents (Resident 1). Resident 2 picked up a folding chair and hit Resident 1 in the head with a chair. This deficient practice resulted in Resident 1 being subjected to physical abuse while under the care of the facility and resulted in Resident 1 having a small laceration (a skin wound) to the left forehead. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 11/29/2023, with diagnoses including dementia (loss of cognitive functioning - thinking, remembering, and reasoning - to such an extent that it interferes with a person's daily life and activities), unspecified psychosis (a collection of symptoms that affect the mind, where there has been some loss of contact with reality), and anxiety (feelings of fear, dread, and uneasiness that may…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop an individualized (resident-specific) care plan for one sampled resident (Resident 2) regarding Resident 2's negative behavior. This failure resulted in Resident 2 having an altercation with another resident in the facility after interventions were not in place when Resident 2 had altercations with staff members. Findings: A review of Resident 2's admission Record indicated the facility initially admitted the resident on 11/27/2023 and was readmitted on [DATE], with diagnoses including schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), major depressive disorder (a mental health condition that causes a persistently low or depressed mood and a loss of interest in activities that once brought joy), and unspecified psychosis (a collection of symptoms that affect the mind, where there has been some loss of contact with reality). A review of Resident 2's Minimum Data Set (MDS - a standardized resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to notify the medical doctor (MD) during a change of condition in blood sugar level (BSL, measurement of glucose [sugar] in the blood using a glucometer) for one of three sampled residents (Resident 1). This deficient practice had potential for the resident not receiving needed treatment for elevated blood sugar, placing the resident at risk for confusion and soma. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 6/8/23 with diagnoses including diabetes mellitus (disease that occurs when blood glucose is too high), and cerebral infarction (when the blood supply to the part of the brain is blocked or reduced). A review of Resident 1's minimum data set (MDS, standardized care and health screening tool) dated 1/17/24 indicated Resident 1 was cognitively impaired (condition in which people have more memory or thinking problems than other people their age). Resident 1 required supervision with eating, oral hygiene, toileting, shower, upper and lower body dressing, and personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Facility Verification of Informed Consent (a principle in medical ethics, medical law, and media studies, that a patient must have sufficient information and understanding before making decisions about their medical care) forms were fully completed for six different psychotropic (medications that affect the mind, emotions, and behavior) medications for two of three sampled residents (Resident 69 and 240). This deficient practice had the potential for the residents to not be fully informed of the risk and benefits of the psychotropic medication they were receiving. Cross Reference F842 Findings: A review of Resident 69's admission Record indicated the facility admitted the resident on 6/13/2023 with diagnoses including paranoid schizophrenia (a severe, lifelong brain disorder that causes people to interpret reality abnormally), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest that can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate treatments and services to minimize decline in joint range of motion (ROM, full movement potential of a joint) for four of seven sampled residents (Residents 37, 43, 54, and 45) who had limited ROM or were assessed at risk for decline in joint ROM, as indicated in the resident's care plans. The facility failed to: -Ensure Resident 37 received quarterly rehabilitation joint mobility screens to monitor changes in joint range of motion; -Ensure Resident 37 received Restorative Nursing Aide program (RNA, nursing aide program that help residents to maintain their function and joint mobility) treatments for ROM as ordered five (5) times a week during September 2023, October 2023, and November 2023 and ensure Resident 37 received RNA treatments for feeding six (6) times a week as ordered during September 2023 and October 2023. -Ensure Resident 43 received RNA treatments for ROM as ordered five times a week during January…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Director of Nursing (DON) did not act as the Registered Nurse (RN) Supervisor simultaneously (at the same time) for two weeks in December 2023 with a resident cencus above 60 and two weeks in January 2024 with a resident census of 82. This deficient practice caused a decrease the quality of care the residents received. Cross Reference F880 and F689 Findings: A review of the facility's Staff Sign-in and Assignment sheets for 12/2023 indicated the DON acted as RN Supervisor for the 7 AM - 3 PM shift on 12/1/2023, 12/4 - 12/8/2023, 12/13 - 12/14/2023, 12/19 - 12/22/2023, and 12/26 - 12/28/2023. The Staff Sign-in and Assignment sheets did not indicate there was a RN Supervisor for the 3 PM - 11 PM or 11 PM - 7 AM shifts on those dates with a resident cencus above 60. Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 66), who had diagnosis of schizophrenia (a serious mental disorder in which people interpret reality abnormally) and had a history…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the standardized recipes for the lunch menu were followed on 1/22/2024 when: -Dietary Aide (DA) 3 failed to follow food production recipe for the puree diet dessert (food that is blended to a pudding consistency, no chewing required). Seven residents on regular puree diet received pureed peaches for dessert instead of puree peach upside down cake, per the menu. -Cook 1 served steamed green beans instead of 'Lyonnaise green beans' per the recipe, served turkey breast instead of 'Herb rubbed turkey breast' and added sweet Asian flavor seasoning to the gravy when the recipe did not indicate to add. 46 residents on regular texture diet, 26 residents on mechanical soft texture diet (food texture modified for residents who have chewing or swallowing difficulties) and 8 residents on puree diet did not receive food that was on the menu. This deficient practice had the potential to result in meal dissatisfaction, decreased nutritional intake and weight loss. Findings: According to the facility lunch menu for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to prepare food by methods that conserved flavor, texture, and appearance for 80 out of 82 residents who received food from the kitchen. The texture of the pureed yams was sticky and gummy with glossy and shinny appearance. The color of the pureed yams was light orange, lighter than the yams on regular diet. The pureed green beans were salty and tasted like the chicken base flavor. The pureed turkey was diluted and bland covered with sweet gravy. This deficient practice had the potential to result in meal dissatisfaction, decreased food intake and placed residents at risk for unplanned weight loss. Findings: During initial facility tour on 1/22/2024 at 8 AM, complaints about the flavor and texture of food were identified. During an observation and interview with [NAME] 1 in the kitchen on 1/22/2024 at 10:30 AM, [NAME] 1 was preparing the lunch menu. [NAME] 1 stated the lunch included oven baked chicken, green beans, and yams. [NAME] 1 stated the turkey was cooking on the stove top, the green beans were steaming…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: -Personal water bottle and food was stored in the facility two door refrigerator. -One scoop stored inside bulk flour container and the handle in contact with the food. -Floor and shelving in the dry food storage area were dirty. There were food debris on the floors and under the shelves in the dry storage area. There was food debris and crumbs inside storage bins with packets of yellow cake mix. -Used and dirty kitchen wash/wiping cloths were hand washed in the manual dishwashing sink and air dried on the edges of the sink. The sink was used for washing dirty pots and pans, the sink and edges of the sink was not sanitized prior to hanging the towels. These deficient practices had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness in 80 out 82 residents who received food from the facility. Findings: a.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure licensed staff did not falsify the six Facility Verification of Informed Consent (a principle in medical ethics, medical law and media studies, that a patient must have sufficient information and understanding before making decisions about their medical care) forms for psychotropic medications (medications that affect the mind, emotions, and behavior) for two of three sampled residents (Resident 69 and 240). This deficient practice had a potential for the residents to receive psychotropic medication without being fully informed of the risk and benefits leading to a decline in the residents' health and a diminished quality of life. Cross Reference F552 Findings: a. A review of Resident 69's admission Record indicated the facility admitted the resident on 6/13/2023 with diagnoses including paranoid schizophrenia (a severe, lifelong brain disorder that causes people to interpret reality abnormally), major depressive disorder (a mood disorder that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 30) did not keep medication at their bedside without a physician's order and without being assessed to determine if the resident was capable of self-administering medications. These deficient practices had the potential to result in unsafe medication administration or omission. Findings: A review of Resident 30's admission record indicated Resident 30 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included sequelae of cerebral infarction (occurs when something blocks blood supply to part of the brain), hypertension (a condition in which blood pressure is higher than normal), and paranoid schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves). A review of Resident 30's Minimum Data Set (MDS - a comprehensive assessment and care screening tool) dated 1/4/2024, indicated Resident 30 was cognitively intact (able to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two of 18 sampled residents (Resident 30 and 39) had a working call light (an alerting device for nurses or other nursing personnel to assist a patient when in need) within reach. This deficient practice had the potential to result in residents not being able to summon a health care worker for help as needed. Findings: a. A review of Resident 30's admission record indicated Resident 30 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included sequelae of cerebral infarction (occurs when something blocks blood supply to part of the brain), hypertension (a condition in which blood pressure is higher than normal), and paranoid schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves). A review of Resident 30's Minimum Data Set (MDS - an assessment and care screening tool), dated 1/4/2024, indicated Resident 30 was cognitively intact (able to understand and make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an injury of unknown cause to the state survey agency (SSA) within 24 hours for one of four sampled residents (Resident 85). This deficient resulted in a delay of an onsite inspection by the Department of Public Health and had potential for an ongoing unknown injuries and resident-to-resident altercation. Findings: A review of Resident 85's admission record indicated the facility originally admitted Resident 85 on 12/15/2023 and readmitted her on 1/17/2024 with diagnosis including schizoaffective disorder bipolar type (condition in which one experience psychotic symptoms, such as hallucinations or delusions), major depressive disorder (characterized by a persistent feeling of sadness or a lack of interest in outside stimuli) and anxiety (a mental health condition with feeling of worry, anxiety, or fear interfering with one`s daily activities). A review of Resident 85's Office Visit Note for admission to the facility, dated 12/16/2023, indicated the resident was alert but not oriented, and lacked decision making…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a person-centered care plan was developed for two of 18 sampled residents (Resident 14 and Resident 39), as evidenced by: -Failing to ensure a care plan was in place for the non-compliance (failing or refusing to comply with a regulation) for Resident 14. -Failing to develop a care plan for dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities) for Resident 39. This deficient practice had the potential to result in a failure to deliver necessary care and result in the decline of Resident 14's and Resident 39's health. Findings: a. A review of Resident 14's admission Record indicated the facility re-admitted the resident on 12/12/2023 with diagnoses that included chronic obstructive pulmonary disease (COPD, a disease that causes airflow blockage and breathing-related problems), acute respiratory failure (occurs when the lungs cannot release enough oxygen into your blood), and dependence on supplemental oxygen (a treatment that provides you with extra oxygen to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled staff (Licensed Vocational Nurse [LVN] 6) had a Cardiopulmonary Resuscitation (CPR, an emergency lifesaving procedure performed when the heart stops beating) certificate that was up to date. This deficient practice had the potential for facility residents to receive emergency care that was not up to date leading to resident harm and/or death. Findings: A review of LVN 6's employee file indicated LVN 6 had a CPR certificate that expired on 12/2023. During a concurrent interview and record review, on [DATE] at 1 PM, LVN 6's employee file was reviewed with LVN 6. LVN 6 verified her CPR certificate expired on 12/2023. LVN 6 stated she was not aware that her CPR certificate had expired and indicated she had not yet renewed or obtained a new CPR certificate. During a concurrent interview and record review, on [DATE] at 3:10 PM, LVN 6's employee file was reviewed with the Director of Nursing (DON). The DON verified that LVN 6's CPR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to obtain ensure the resdient's the low air loss mattress setting was correct for one of two sampled residents (Resident 70). This deficient practice had the potential to result in the failure of the delivery of necessary care to maintain the skin integrity (the health of skin) of Resident 70. Findings: A review of Resident 70's admission Record indicated the facility admitted Resident 70 on 11/11/2023 and readmitted him on 12/19/2023 with diagnoses including gastrostomy (surgically made opening into stomach from the abdominal wall for the introduction of food), Type II diabetes (a long-term medical condition in which the body does not use insulin [a hormone that lowers the level of sugar in the blood] properly), and epilepsy (a brain disorder that causes recurring seizures). A review of Resident 70's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 11/17/2023, indicated Resident 70 had severely impaired cognition (mental action or process of acquiring knowledge and understanding)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the oxygen tubing, oxygen mask (device used to deliver supplemental oxygen or increased airflow to a patient or person in need of respiratory help), and nebulizer (a small machine that turns liquid medicine into a mist that can be easily inhaled) were stored according to infection control practices for one of three sampled residents (Resident 14). This deficient practice had the potential to result in infection control issues and the decline in health for Resident 14. Findings: A review of Resident 14's admission Record indicated the facility initially admitted the resident on 5/1/2023 and re-admitted the resident on 12/12/2023 with diagnoses that included chronic obstructive pulmonary disease (COPD, a disease that causes airflow blockage and breathing-related problems), acute respiratory failure (occurs when the lungs can't release enough oxygen into your blood), and dependence on supplemental oxygen (a treatment that provides you with extra oxygen to breathe in). A review of Resident 14's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications that require refrigeration were stored in the refrigerator according to the manufacturers requirements for two sampled residents (Resident 39 and Resident 17). This deficient practice caused an increased risk in ineffective medications due to improper storage or labeling possibly leading to health complications resulting in hospitalization or death. Findings: During an observation on 1/25/2024 at 7:48 AM, of Medication Cart 1, with the Director of Staff Development (DSD), the following medications were found stored in a manner contrary to their respective manufactures requirements: - One insulin Novolog (a medication used to control blood sugar) flexpen for Resident 39 and one for Resident 17 were found unopened and stored in the medication cart. According to the manufacturers product labeling unopened pens of Novolg should be stored in the refrigerator. - One unopened insulin glargine pen for Resident 39 was found stored at room temperature inside the medication cart. According to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-23 · tag F0624 — patternPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify a physician(s) that three of three sampled residents (Residents 2, 4 and 5) wanted to leave the facility to leave the facility against medical advice. As a result: 1. Resident 2 whose diagnoses included schizophrenia (a serious mental illness that affects how a person thinks, feels, behaves). Resident 2 had moderate cognitive impairment (when a person has trouble remembering, learning new things, concentrating, or making decisions that affect their everyday life), left AMA on 12/29/2023 at 12:30 A.M. 2. Resident 4 whose diagnoses included suicidal ideation (thinking about or planning suicide), left AMA on 7/26/2023 at 9:50 A.M. 3. 3. Resident 5 diagnoses included schizoaffective disorder (a serious mental illness that affects how a person thinks, feels, and/or behaves), left AMA on 7/31/2023 at 11:30 P.M. Residents 2, 4, and 5 were placed at risk of being homeless, interrupted medication therapy, lack of post discharge and follow-up care, decline…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement its policy and procedures on abuse (willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain, or mental anguish) for two of two sampled residents (Resident 1 and Resident 2). On 12/1/23, Resident 1 and Resident 2 had a verbal altercation. The facility failed to: 1. Provide nursing interventions immediately to Resident 1 and Resident 2 after the altercation on 12/1/23, that would include assessment and monitoring of their psychosocial well-being. 2. Notify immediately the director of nursing (DON) about the altercation between Resident 1 and Resident 2 right after the incident on 12/1/23. These deficient practices had the potential for Resident 1 and Resident 2 to suffer from physical and psychosocial (mental, emotional, social, and spiritual aspects of a person ' s life) harm. Findings: 1. During a review of Resident 1 ' s admission Record indicated the facility admitted Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to respect residents rights for one of six sampled residents (Resident 4). On 10/12/2023, Resident 4 was watching television (TV) and Resident 4's roommate complained that the TV volume was too loud. The licensed vocational nurse (LVN 1) went inside Resident 4's room and turned off the TV without asking for Resident 4's permission. This deficient practice resulted in Resident 4 stating that he felt angry, upset, and stated LVN 1 was unprofessional and disrespectful for turning off the TV without asking for his permission. Findings: During a review of the admission Record indicated the facility admitted Resident 4 on 9/15/2020 with diagnoses including absence of right and left leg below the knee and abnormal posture. During a review of the Minimum Data Set (MDS, standardized care and health screening tool) dated 9/30/2023 indicated Resident 4 was cognitively intact (ability to think and make decisions). Resident 4 needed one-person physical assistance with bed mobility, transfer, eating, toilet use, personal hygiene, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide documented evidence that an allegation of abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish) was thoroughly investigated for one of six sampled residents (Resident 3). On 10/29/2023, Resident 3 alleged that licensed vocational nurse (LVN 1) told Resident 3 that I will tase you . The facility failed to: 1. Include in the facility initial report dated 10/30/2023, the name of the alleged abuser, the potential witnesses and what steps were taken immediately to prevent the alleged abuser from having in contact with Resident 3. 2. Provide evidence that the allegation of abuse was thoroughly investigated that would include statements of the witnesses, the reasons why Resident 3 made the allegations and whether the facility substantiated or unsubstantiated Resident 3's allegation. These deficient practices had the potential for the facility to fail to protect Resident 3 from further abuse. Findings: During a review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to meet the requirements for the facility-initiated discharge for two of six sampled residents (Resident 1 and Resident 2). The facility issued an Eviction Notice to Resident 1 and Resident 2 on 10/18/23 indicating that Resident 1 and Resident 2 had to vacate the facility and remove all their personal belongings on the 30thday from the date of when the eviction notice was issued. The facility failed to ensure: 1. To implement their Policy and Procedure for Transfer and Discharge. 2. Resident 1 and Resident 2 have a place to go to once discharged from the facility. 3. The location where Resident 1 and Resident 2 will be discharged will be based on Resident 1 and Resident 2's choices and best interest. These deficient practices resulted in Resident 1 stated feeling sad, unable to sleep, tearful and worried for her and her husband (Resident 2). Findings: 1.During a review of the admission Record indicated the facility admitted Resident 1 on 11/19/2022 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, for two of three residents (Residents 2 and 6 [Resident 1 ' s roommates]), the facility failed to protect the residents ' right to be free from physical abuse by Resident 1 in accordance with the facility ' s policy and procedures titled Abuse Prevention Program revised 12/2016. These deficient practices had the potential for isolation (detach/remove self from others) for Resident 2 and resulted in: 1. Resident 1 pushing Resident 6 and Resident 1 taking Resident 6 ' s eye glasses on 8/9/2023. 2. Resident 1 striking Resident 2 in the face on 8/20/2023. 3. Residents 2 and 6 were scared to be in the room with Resident 1. Findings: 1. A review of Resident 1 ' s admission record (facesheet) dated 7/27/2023, indicated the facility admitted Resident 1 on 7/27/2023 from a general acute care hospital (GACH), with diagnoses that included major depressive disorder (persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), type 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement its abuse prevention policy and procedures by failing to report to the State Agency (SA) the unusual occurrence of a resident to resident altercation (negative and aggressive physical, sexual, or verbal interactions between long-term care residents) to for two of four residents (Residents 1 and 6). This deficient practice placed Residents 1 and 6 at risk for further resident to resident altercations and resulted in altercation between Residents 1 and 2 having an altercation on 8/20/2023. Findings: A review of Resident 1 ' s admission record (facesheet) dated 7/27/2023, indicated Resident 1 the facility admitted on [DATE] from a General Acute Care Hospital (GACH), with diagnoses that included major depressive disorder (persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), type 2 diabetes (a condition that happens because of a problem in the way the body regulates and uses sugar as a fuel),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$230,606 in federal fines across 4 penalties.
- $59,384 — penalty dated 2025-02-13
- $57,656 — penalty dated 2024-08-27
- $38,569 — penalty dated 2024-07-03
- $74,997 — penalty dated 2024-01-23
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MAPLE UNIVERSITY HOLDINGS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 01/01/2023 |
| BERCOVICH, EZEQUIEL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 36% | since 01/01/2023 |
| HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO AARON MAYER DATED DECEM | Organization | DIRECT OWNERSHIP INTEREST | — | since 01/01/2023 |
| HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO ABRAHAM MAYER DATED DEC | Organization | DIRECT OWNERSHIP INTEREST | — | since 01/01/2023 |
| HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO AKIVA MAYER DATED DECEM | Organization | DIRECT OWNERSHIP INTEREST | — | since 01/01/2023 |
| HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO AVIVA MAYER DATED DECEM | Organization | DIRECT OWNERSHIP INTEREST | — | since 01/01/2023 |
| HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO TALIA MAYER DATED DECEM | Organization | DIRECT OWNERSHIP INTEREST | — | since 01/01/2023 |
| HELENE MAYER 2007 IRREVOCABLE EXEMPT TRUST FBO ZACHARY MAYER DATED DEC | Organization | DIRECT OWNERSHIP INTEREST | — | since 01/01/2023 |
| GEWIRTZ, CHONOCH | Individual | DIRECT OWNERSHIP INTEREST | — | since 09/20/2022 |
| SNF MANAGEMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2023 |
| GALECK, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/17/2024 |
| GARCIA, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/02/2023 |
| WANG, SHUO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2023 |
CMS files one row per role, so the 18 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $278K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056206. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.