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Dept Of State Hospitals - Napa D/P SNF

2100 Napa-Vallejo Highway, Napa, CA 94558 · Government - State · 36 certified beds · (707) 253-5000 Medicaid only — no Medicare

Call the home — (707) 253-5000 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0604) — cited May 2026
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (25) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
1621 W Imola Ave · (707) 251-4280 · Call to confirm hours
Pharmacy
Rite Aid1.3 mi
1203 W Imola Ave · (707) 255-4218 · Call to confirm hours
Grocery
1100 Imola Ave · (707) 226-7818 · Call to confirm hours
Park
Streblow Dr · Typically dawn to dusk
Place of worship
860 Latour Ct · (707) 455-7790

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.3%10.2%15.4%better
Long-stay residents who lose too much weight4.6%4.0%5.4%better
Long-stay residents with a catheter left in their bladder10.5%0.8%0.9%worse
Long-stay residents with a urinary tract infection2.2%1.2%2.0%worse
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents on antianxiety or hypnotic medication6.9%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers0.9%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control6.6%10.2%21.2%better than state — see note marked double-dagger below the table

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

<0.01U.S. median 0.31
Therapy hours / resident / day
<0.01hours / resident / day
Physical therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show <0.01 therapist hours per resident per day in 2026Q1 — more than 0% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

5.84
RN hours/ resident / day
2.30
LPN hours/ resident / day
2.18
Aide hours/ resident / day
10.32
Total nurse hours/ resident / day
5.72
RN hoursweekends
31.3%
Total nursing turnover
25.9%
RN turnover

How full it usually is: this home is certified for 36 beds and averages 23.1 residents a day — about 64% occupied, or roughly 13 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 10.32 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 5.84 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.18 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 9.89 hrs/resident/day on weekends vs 10.50 on weekdays — 6% thinner on weekends. RN hours go from 5.88 to 5.72 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 31% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-05-15)
2
at the previous standard inspection (2025-05-22)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

25 citations, most serious first. The 10 most serious are shown; the remaining 15 are one tap away and print in full.

  • Potential for harm · F2026-05-15 · tag F0641 — widespread
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to submit accurate Minimum Data Set (MDS- a federally mandated assessment tool used to guide resident care) data for eight of 13 sampled residents (Residents 1, 2, 3, 7, 15, 16, 17, and 21) when the MDS did not reflect the following: 1. Resident 1 had a diagnosis of psychotic disorder (mental health condition that causes a person to lose touch with reality). 2. Resident 2 received hospice care (end-of-life care). 3. Resident 3 had diagnoses of Traumatic Brain Injury (TBI- damage to the brain caused by an outside physical force), dementia (decline in brain function that affects a person's memory and thinking skills) and hemiplegia (paralysis of one vertical half of the body). 4. Resident 7 received anticonvulsant (medication used to calm the brain) daily. 5. Resident 15 received daily treatment for viral hepatitis (inflammation of the liver caused by an infection). 6. Resident 16 had Preadmission Screening and Resident Review (PASRR- used to ensure individuals are placed in an appropriate setting and receive needed mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food safety and sanitation guidelines were followed when:Six cups of sherbet were undated in the freezer of the satellite kitchen.Six cups of ice cream were undated in the freezer of the satellite kitchen.One cup of cooked rice was expired in the refrigerator of the satellite kitchen.Two cups of tofu were expired in the refrigerator of the satellite kitchen.Six cups of egg salad were unlabeled and undated in the refrigerator in the satellite kitchen.One refrigerator had a holding temperature of 48 degrees Fahrenheit, above the maximum temperature, in the satellite kitchen.One package of oven roasted turkey breast was unlabeled and undated in the cooler of the main kitchen.A scoop was stored in a food bin labeled Thickener in the main kitchen.These failures posed the risk of food borne illness in a medically fragile resident population of 22 facility residents who received food prepared in the kitchen. During a concurrent observation and interview on 5/11/26 at 1:35 PM with Food Service Technician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-15 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and maintain a comprehensive, data-driven facility assessment that accurately identified the resources necessary to care for its resident population. These failures had the potential to result in insufficient staffing, unmet resident care needs, delayed interventions, and inability to safely provide services consistent with resident acuity and diagnoses.Findings:During a concurrent interview and record review on 5/14/26 at 10:47 AM with Assistant Executive Director (AED) and Standards Compliance Director (SCD), the Facility Assessment, dated 2026, was reviewed. The Facility Assessment did not include the following: 1. A data-driven staffing plan based on resident acuity and care needs. 2. Documentation of participation by leadership, direct care staff, and resident/family representatives. 3. Assessment of staffing contingency plans during emergencies or staffing shortages. 4. Ongoing evaluation of competencies and resources necessary to provide behavioral health services to the facility's specialized resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-15 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure its Quality Assurance and Performance Improvement (QAPI) program was comprehensive and data-driven when the facility failed to identify, monitor, and correct facility-wide non-compliance in two areas:1. Ongoing inaccuracies in Minimum Data Set (MDS- standardized, federally mandated assessment tool used to evaluate the health, functional abilities and care needs of every patient in a skilled nursing facility) submissions were identified.2. Continued detection of legionella pneumophila (harmful bacteria causing Legionnaires' disease- type of serious infection in the lungs) in the kitchen cooling tower was not resolved.This deficient practice resulted in a lack of system-wide tracking, data analysis, and quality oversight for issues of non-compliance that affected 22 of 22 residents.Findings:1. During a concurrent observation and interview on 5/13/26 at 1:59 PM with Director of Nursing (DON) and MDS Coordinator (MDSC), the list of all skilled nursing facility (SNF) residents was observed on Internet Quality Improvement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-15 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement infection prevention and control practices that protect residents from the spread of infectious diseases when:Remediation was not completed and documented after legionella pneumophila (harmful bacteria causing Legionnaires' disease- type of serious infection in the lungs) was detected in the kitchen cooling tower.12 of 12 residents (Residents 1, 2, 3, 5, 8, 10, 11, 12, 15, 16, 21, and 22 ) were on Enhanced Barrier Precaution (EBP-infection control intervention used to protect patients from the spread of multi-drug resistant organisms (MDROs- bacteria that are resistant to most antibiotics)) and did not have Personal Protective Equipment (PPE-specialized clothing or equipment used to reduce exposure to hazards or infections) available immediately outside the residents' rooms in accordance with The Center for Disease Control and Prevention (CDC) guidelines.Licensed Vocational Nurse (LVN) 1 did not wear PPE while administering medication to Resident 1 via gastrostomy tube (G-tube- a soft flexible tube…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-15 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview and record review, the facility failed to maintain the environment in a safe, comfortable, and functional condition for residents when: 1. One pothole and a large area of uneven surface was observed in the courtyard. 2. Multiple walls in the day hall with deep gouges exposing the drywall were observed. These failures had the potential to affect the safety and well-being of residents, staff, and visitors.During a concurrent observation and interview on 5/13/26 at 10:45 AM, with the Supervising Registered Nurse (SRN 1), of the courtyard, a pothole and a large area of uneven surface were identified. SRN 1 confirmed the presence of a pothole measuring approximately 1 foot by 2 feet, as well as a large area of uneven surface in the courtyard. SRN 1 further stated the unit census was 20 residents, including 10 residents who use wheelchairs and can self-propel, and one resident who used a walker for mobility and confirmed all residents in the unit have access to the courtyard. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-15 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a transmittal of a quarterly Minimum Data Set (MDS- a federally mandated assessment tool used to guide resident care) was submitted no more than 14 days after the assessment reference date (ARD-the date the resident assessment was completed) for one of 13 sampled residents (Resident 15). This failure resulted in Resident 15's Quarterly MDS being submitted untimely.Findings:During a review of Resident 15's Treatment Plan, dated 4/14/26, the Treatment Plan indicated Resident 15 was admitted to the facility on [DATE], with diagnoses to include dysphagia (difficulty swallowing) and need for total care (staff assisting with all daily activities of living).During a concurrent interview and record review on 5/13/26 at 2:26 PM with MDS Coordinator (MDSC) and the Director of Nursing (DON), Resident 15's Quarterly MDS, dated 2/26/26 was reviewed. Resident 15's Quarterly MDS indicated the ARD was 1/30/26 and the assessment was not submitted until 2/26/26.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-15 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure completion and submission of federally mandated Preadmission Screening and Resident Review (PASRR- used to ensure individuals are placed in an appropriate setting and receive needed mental health services) were completed for seven of 13 sampled residents (Resident 1, 3, 4, 5, 8, 11, and 21). These failures resulted in seven residents not receiving federally mandated evaluations and determinations, which could result in residents with serious mental illness' not receiving a standardized plan of care consistent with their assessed needs.Findings:During a review of Resident 1's Treatment Plan, dated 3/17/26, the Treatment Plan indicated Resident 1 was admitted to the facility on [DATE] with diagnoses to include major neurocognitive disorder (severe, ongoing decline in memory and thinking that makes it impossible for a person to live independently), personality change, psychotic disorder (mental health condition that causes a person to lose touch…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff maintained resident's dignity and provided care in a manner that was respectful for one of 13 sampled residents (Resident 15) when Psychiatric Technician Assistant (PTA) 1 stood over Resident 15 while feeding him dinner. This failure had the potential to result in Resident 15 feeling intimidated or uncomfortable during meal assistance.Findings:During a review of Resident 15's Treatment Plan, dated 4/14/26, the Treatment Plan indicated Resident 15 was admitted to the facility on [DATE], with diagnoses to include dysphagia (difficulty swallowing) and need for total care (staff assisting with all daily activities of living).During an observation on 5/11/26 at 5:42 PM in Resident 15's room, Resident 15 was sitting upright in bed and PTA 1 was at bedside, standing over him and feeding him dinner.During an interview on 5/11/26 at 5:57 PM with PTA 1, PTA 1 stated she normally stood over residents while feeding them.During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the call light for one of 13 sampled residents (Resident 6) was placed within reach, preventing Resident 6 from independently requesting assistance from staff. This failure resulted in putting Resident 6 at risk for unmet needs and delayed care.Findings:During a review of Resident 6's Treatment Plan, dated 2/24/26, the Treatment Plan indicated Resident 6 was admitted on [DATE] with diagnosis of spastic quadriparesis (muscle weakness and stiffness resulting in jerky and difficult movement of both arms and legs) and required total assistance provided by staff with regards to transferring (moving in and out of bed) and activities of daily living (ADLs- basic, routine personal care tasks such as hygiene, toileting, dressing and eating).During a concurrent observation and interview on 5/12/26 at 9:24 AM with Registered Nurse (RN) 1 in Resident 6's room, Resident 6 was observed lying in bed with his E-Z call light (a specialized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 15 citations
  • Potential for harm · D2026-05-15 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 13 sampled residents (Resident 15) was free from unnecessary physical restraints when Psychiatric Technician Assistant (PTA) 1 placed all four side rails in the raised position on Resident 15's bed prior to exiting the room. This failure had the potential to restrict Resident 15's freedom of movement and place the resident at risk for injury related to entrapment.Findings:During a review of Resident 15's Treatment Plan, dated 4/14/26, the Treatment Plan indicated Resident 15 was admitted to the facility on [DATE] with diagnoses to include dementia (decline in brain function that affects a person's memory and thinking skills), spastic quadriplegia (most severe form of extreme muscle stiffness and limited movement of all four limbs) and need for total care (staff assisting with all daily activities of living).During a concurrent observation and interview on 5/11/26 at 5:57 PM in Resident 15's room, Resident 15 was sitting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a Significant Change in Status Assessment (SCSA- federally mandated comprehensive assessment required when a resident has a major decline or improvement) for one of three sampled residents (Resident 18) after Resident 18 experienced a major decline in condition for multiple areas of Resident 18's health status. This failure had the potential to result in unidentified causes of decline, ineffective or delayed interventions, continued escalation of behaviors, worsening nutritional status, and failure to provide care and services necessary to maintain Resident 18's highest practicable level of functioning.Findings:During a review of Resident 18's Treatment Plan, dated 4/9/26, the Treatment Plan indicated Resident 18 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease (COPD- progressive lung disease that damages airways, making it hard to breathe), Congested Heart Failure (CHF- chronic condition where the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure pressure-relieving equipment was properly implemented for two of 13 sampled residents (Resident 15 and Resident 21) when the pressure-reducing mattresses were not set to the resident's accurate weight in accordance with the manufacturers' instruction. These failures had the potential to decrease the effectiveness of the pressure redistribution and place Resident 15 and Resident 21 at a higher risk for skin breakdown and/or impaired healing.Findings:1. During a review of Resident 15's Treatment Plan, dated 4/14/26, the Treatment Plan indicated Resident 15 was admitted to the facility on [DATE] with diagnoses to include spastic quadriplegia (most severe form of extreme muscle stiffness and limited movement of all four limbs), need for total care (staff assisting with all daily activities of living), and high risk for pressure ulcers.During a concurrent observation and interview on 5/13/26 at 9:34 AM with Registered Nurse (RN) 2, in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS- a federally mandated assessment tool used to guide resident care) Coordinator Nurse possessed and demonstrated competency to accurately complete federally mandated resident assessments when eight of 13 sampled residents (Residents 1, 2, 3, 7, 15, 16, 17, and 21) had inaccurate coding, one of 13 sampled residents (Resident 15) had untimely transmittal of a quarterly resident assessment, and one of three sampled residents (Resident 18) did not have a significant change in status assessment (SCSA- federally mandated comprehensive assessment required when a resident has a major decline or improvement) after decline was identified. These failures had the potential to affect all resident care and planning, by not ensuring residents received appropriate care and services consistent with their assessed needs.Cross reference F640, F641 and F645.Findings:During an interview on 5/13/26 at 2:00 PM with MDSC, MDSC stated she started working as the MDSC with the facility in 2017. MDSC stated she had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food was served in a palatable and appetizing manner for one of 13 sampled residents (Resident 15) when Psychiatric Technician Assistant (PTA) 1 mixed multiple pureed food items together prior to feeding Resident 15. This failure had the potential to result in negatively affecting Resident 15's meal enjoyment and food intake.Findings:During a review of Resident 15's Treatment Plan, dated 4/14/26, the Treatment Plan indicated Resident 15 was admitted to the facility on [DATE], with diagnoses to include dementia (decline in brain function that affects a person's memory and thinking skills), dysphagia (difficulty swallowing) and need for total care (staff assisting with all daily activities of living).During an observation on 5/11/26 at 5:52 PM, in Resident 15's room, Resident 15 was sitting upright in bed, with a dinner meal tray on the bedside table in front of him. The dinner meal tray had one plate with an unknown green pureed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure adequate supervision and monitoring of residents when Psychiatric Technician Assistants (PTA 2 and PTA 3) were observed with their eyes closed while assigned to provide enhanced one-to-one (1:1) supervision for two of two sampled residents (Resident 1 and Resident 2). This failure compromised the safety and security of the residents, as continuous observation was required to prevent potential harm. The deficient practice placed residents at risk for unmet care needs, potential injury, and lack of timely intervention.During an observation on 4/1/26 at 1:40 PM, in Resident 1's room, staff member PTA 2 was observed with her eyes closed while assigned to provide 1:1 supervision for Resident 1.During an interview on 4/1/26 at 2:05 PM with PTA 2, PTA 2 stated she was assigned to 1:1 observation for Resident 1. PTA 2 further stated while performing the observation, her eyes may have been closed at times. PTA 2 stated she had worked a double shift, from night to day shift, and stated she felt tired during her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-08 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure annual Abuse, Neglect, and Exploitation Training was completed on an annual basis based on the staff anniversary date of August (birth month). This failure had the potential to decrease the quality of care for vulnerable residents.Findings:During a review of Certified Nursing Assistant 1's training record, dated 9/2/25 throughThis 1/4/23, the training record indicated Mandated Reporter Training was last completed on 8/29/24 and for the year 2023 was last completed 6/8/23.During an interview on 9/11/25 at 1:35 p.m. with the Standards Director 1 (SD 1), SD 1 stated, Certified Nursing Assistant 1's training for abuse training was not current and out of compliance for the prior two years.During review of the facility's policy and procedure (P&P) titled, 474 Workforce Member Training, dated 1/27/25, the P&P indicated, Annual Training/Block Training A. All workforce members based on their classification will complete annual training.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain sanitary conditions for a universe of 23 residents, when a Food Service Technician (FST 2) did not perform hand hygiene between tasks. This failure had the potential to cause food- borne illnesses in a vulnerable population. Findings: During an observation on 5/21/25 at 11:20 a.m in A-4 satellite kitchen the following was observed. FST 2 was observed pouring ice with gloved hands into a tray, FST 2 then walked to the dishwasher area and placed an ice scooper through the dishwasher with the same gloved hands. The FST 2 picked up the ice scooper from the dishwasher and returned to the ice tray with the same gloved hands and proceeded to scoop ice into a tray. During an interview on 5/21/25 at 11:51 a.m with the Food Service Supervisor (FSS), the FSS stated, handwashing should be done after every task to prevent cross contamination. During an interview on 5/21/25 at 11:54 a.m with the FST 2, the FST 2 stated she should have washed her hands after placing the ice scooper through the dishwasher to prevent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This REQUIREMENT is not met as evidenced by: Based on observations, interviews, and record review, the facility failed to ensure safe infection control practices were followed when: 1. Enhanced barrier precautions (EBP - infection control strategy focused on preventing the spread of infection) were not implemented for one of 13 sampled residents (Resident 10), during personal hygiene care. 2. Sterile technique (a set of practices used to prevent contamination and reduce the risk of infection) was not used when irrigating the suprapubic catheter (SPC- a tube that drains urine from the bladder through the lower abdomen) for one of 13 sampled residents (Resident 4). This deficient practice placed Resident 4 at risk for catheter-associated urinary tract infection (UTI- infection of the bladder) and other complications. These failures had the potential to expose residents to cross contamination of infectious disease. Findings: 1. During a review of Resident 10's Minimum Data Set (MDS, standardized assessment tool),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-30 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain the security of one of (1) medication rooms from unauthorized staff. This failure had the potential to allow unlicensed staff access to medications. During an interview on 12/30/24 at 9:17 a.m. with the Director of Quality 1, the Director of Quality 1 stated Program 4 (Skilled Nursing Facility, Intermediate Care Facility, Acute Psychiatric Hospital) had three main keys . one key was a general access key that opened all the doors including the medication rooms, a medication cart key which was only for nursing, and a narcotic lock key that only the person giving the narcotics had access to. During an observation on 12/30/24 at 9:52 a.m. on the skilled nursing unit, in the medication room. The medication refrigerator (Accucold) contained medications such as Trulicity (a prescription medication used to help lower blood sugar levels in people with type 2 diabetes), Ozempic (a prescription medication used to treat type 2 diabetes in adults), insulin (a hormone produced by the pancreas that plays a crucial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe medication storage room practices per the facility's policy and procedure when: 1. The medication cart was left unlocked multiple times in the medication room where unlicensed staff had access. 2. Expired medical supplies were not removed from stock. These failures had the potential for drug diversion (illegal distribution or abuse of prescription drugs) by unauthorized staff with access to medications and for expired and unsafe medical supplies to be used for residents. Findings: 1. During an observation 5/14/24 at 11:13 a.m. in the Medication Room, medication cart #2 was left unlocked. During an interview on 5/14/24 at 11:15 a.m. with Psychiatric Technician (PT), PT stated she left the medication cart unlocked in the medication room. During an interview on 5/14/24 at 2:14 p.m. with PT, PT stated unlicensed staff had the key to access the medication room to get supplies. PT stated narcotics and controlled drugs in the medication cart were stored in a metal drawer with a secondary lock. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow facility policies and procedures relating to safe storage and labeling of food, domestic hot water supply, cleaning of can openers and storing staff food in patient freezer. 1. Water temperature in the main kitchen 74 - 76 degrees Fahrenheit. 2. Meat in the main kitchen freezer, unlabeled and undated. 3. Flour tortillas in the main kitchen cooler dated 12/15/23. 4. Can opener with black substance on cutting wheel in the main kitchen. 5. Staff food stored in the skilled nursing satellite kitchen. These failures had the potential to affect the skilled nursing population by food borne illness in a highly susceptible population by subjecting patients to infection control and quality issues. Findings: 1. During an observation on 5/13/24 at 9:12 a.m. at the handwashing sink located by the main kitchen entrance, it was noted that the water was cold and did not warm up with time. During an interview on 5/13/24 at 9:12 a.m. with Supervising [NAME] I (SC I), SC I stated that the hot water has always been an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain complete and accurate documented medical records for the pain management of one of 13 sampled residents (Resident 3). This failure had the potential for inaccurate and incomplete representation of Resident 3's pain management. Findings: 1. During a record review of Resident 3's clinical record, updated 5/13/24, the clinical record indicated Resident 3 was admitted on [DATE]. Resident 3's diagnoses included cervical myelopathy (compression in spine that may result in pain, numbness, and weakness), polyneuropathy (multiple nerve damage that may result in pain, lack of coordination, and increased sensitivity to touch), degenerative joint disease (pain and stiffness in joints that worsens over time), history of patellectomy (surgical removal of knee cap), and left knee contracture (pain and loss of movement in the left knee joint). During an interview on 5/13/24 at 10:29 a.m. with Resident 3, Resident 3 stated he felt pain all over,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-18 · tag F0772 — pattern
    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility document review, the facility failed to have a laboratory contract in place to obtain certain send out laboratory tests (tests sent by a primary laboratory to a reference laboratory when testing was unavailable at the primary laboratory) from approximately [DATE] to [DATE]. This failure affected seven (7) of 27 Skilled Nursing Facility (SNF) residents. This failure resulted in a lapse in a laboratory contract where numerous physicians ' orders for blood tests, that required send out testing, were not completed. This failure had the potential to affect the health and safety of residents in the event laboratory results were abnormal. Findings: During an interview on [DATE] at 10:49 a.m. with the Laboratory Supervisor/Assistant Coordinator of Nursing Services (ACNS) 1, ACNS 1 was asked about the process for laboratory send outs. ACNS 1 stated normally laboratory work was sent to Hospital 1 and, if a send out laboratory test was required, Hospital 1 would send the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-18 · tag F0841 — pattern
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility document review, the facility failed to ensure the Medical Director's responsibilities for coordination of medical care in the facility was implemented. The facility failed to have a laboratory contract in place to obtain certain send out laboratory tests (tests sent by a primary laboratory to a reference laboratory when testing was unavailable at the primary laboratory) from approximately [DATE] to [DATE]. The facility failed to report this unusual occurrence to the California Department of Public Health (CDPH). This failure affected seven (7) of 27 Skilled Nursing Facility (SNF) residents. This failure resulted in a lapse in a laboratory contract where numerous physicians' orders for blood tests, that required send out testing, were not completed. This failure had the potential to affect the health and safety of residents in the event laboratory test results were abnormal. Findings: During an interview on [DATE] at 10:49 a.m. with the Laboratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in CA

Paying with Medicaid

CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 05A357. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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