Oakdale Nursing And Rehabilitation Center
275 South Oak Avenue, Oakdale, CA 95361 · Government - Hospital district · 115 certified beds · (209) 848-4159 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (5/5)
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.8% | 10.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 9.2% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.4% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 3.0% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.4% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 18.1% | 9.8% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 16.4% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 75.5% | 98.2% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.6% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 26.3% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.2% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 22.2% | 93.2% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 19.4% | 23.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 13.8% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.19 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.46 | 1.57 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 131 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 36.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 50 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.09 therapist hours per resident per day in 2026Q1 — more than 5% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 1% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.5%CMS range 42.1–57.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.3%CMS range 9.7–18.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 36.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 28.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 42.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 3.4–12.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.66 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 115 beds and averages 93.1 residents a day — about 81% occupied, or roughly 22 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.19 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.12 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.68 hrs/resident/day on weekends vs 4.40 on weekdays — 16% thinner on weekends. RN hours go from 1.19 to 0.95 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 10 most serious are shown; the remaining 23 are one tap away and print in full.
- Potential for harm · Fcited before2025-03-22 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were securely stored when: 1.Registered Nurse (RN) 3, Licensed Vocational Nurse (LVN) 2, LVN 4, and RN 2 left the facility's medication cart unlocked when they walked away from during medication pass. This failure had the potential to place facility at risk for unauthorized access to medication cart and possible drug diversion. 2.Expired over the counter (OTC) medications were stored in medication cart and medication storage room; and eye drops was stored in medication cart beyond use date. This failure had the potential for residents to received expired medications that were no longer effective. 3.Discontinued oral medications, eye drops, inhalation, and injectables medications were stored in drawers of medication storage room. This failure had the potential to result in facility staff using expired medication and a risk a drug diversion. 4.The facility medication storage room temperature was not monitored to ensure medications were kept within acceptable room temperature and in accordance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-22 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure dietetic staff had the appropriate skill sets to carry out the functions of food and nutrition services when: 1. The full-time Dietary Manger (DM) did not have the appropriate qualifications to meet the state requirements of the Health and Safety Code 1265.4 when Registered Dietitian (RD) 2 was only working onsite at the facility one day per week: and 2. RD 1 did not follow current standards of practice for nutrition-focused physical exams when she was a full-time consultant who worked remotely in another state and completed nutrition assessments for the facility. These failures resulted in the lack of a full-time qualified DM and RD which led to dietetic staff not having adequate supervision, training, and knowledge to carry out food and nutrition services in a safe and sanitary manner which placed 91 out of 91 resident's dining at the facility at risk for food borne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) and/or decreased nutrient intake, both of which had the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food was stored, and served safely in accordance with professional standards of food service safety for 91 out of 91 residents eating at the facility when: 1. An individually wrapped tuna sandwich was expired in the nourishment refrigerator. This failure had the potential to result in the serving of an expired tuna sandwich to 35 out of 35 residents eating regular textured diets at the facility which had the potential to lead to foodborne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins). 2. A bottle of wine was not labeled and dated in the resident refrigerator. This failure resulted in the facility not labeling and dating a personal food item per policy for one resident (Resident 28) which had the potential to lead to the growth of microorganisms and result in food borne illness. Findings: 1.During a concurrent observation and interview on 3/18/25 at 10:15 a.m. with the Dietary Manager…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-22 · tag F0557 — patternHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure four of four sampled residents (Resident 5, Resident 15, Resident 56, Resident 76) were treated with respect and dignity when: 1.Resident 15's foley catheter bag (a collection bag that attaches to a foley catheter, a type of indwelling catheter [a catheter left in place for a period of time], to collect urine drained from the bladder) had urine visible from the hallway and was not covered with a foley catheter decency bag. This failure resulted in violating Resident 15's right to privacy. 2.Resident 5, Resident 56, and Resident 76 were lined up in the hallway outside of the dining hall and not allowed to enter and eat until other residents were done eating. This failure resulted in Resident 5, Resident 56 and Resident 76 being denied entry to the dining room and having to wait and watch other residents eat before they could be seated. Findings: 1.During a review of Resident 15's admission Record (AR- document containing resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-22 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to review and revise a care plan (a detailed approach to care customized to an individual resident's needs) to reflect assessment and interventions for one of nine sampled residents (Resident 64) when Resident 64's care plans was not reviewed and revised by the Interdisciplinary team (IDT-group professional and direct care staff that development a plan of care for a resident) after re-admission [DATE]). This failure resulted in Resident 64 being served the incorrect diet for her meals and had the potential to place Resident 64 at risk for unintended weight loss. Findings: During a concurrent observation and interview on 3/18/25 at 10:48 a.m. with Resident 64, in Resident 64's room, Resident 64 stated she's been at the facility for two and a half years. Resident 64 stated she had a concern about her food and stated, I want you to comeback when my lunch tray is here. During a record review of Resident 64's admission Record (AR), dated 3/20/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-22 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to meet professional standards of practice for four of 18 sampled residents (Resident 4, Resident 23, Resident 33, and Resident 88) and follow the policy and procedure when: 1. Certified Nursing Assistant (CNA) 5 and CNA 6 did not file and a reported allegation of abuse to [NAME] President or Long Term Care Designee and notify the appropriate agencies for Resident 23. This failure resulted in Resident 23's allegation to go uninvestigated and had the potential for Resident 23's safety concerns to not be met. 2. Registered Nurse (RN) 1 did not follow the physician's order (PO-a written instruction from a healthcare provider, such as a doctor, that outlines specific medical treatments, tests, or procedures for a residents) for Resident 33 when her systolic blood pressure (SBP- the pressure in your arteries when your heart beats and pumps blood throughout your body, measured in millimeters of mercury [mmHg]) was above 160 mmHg (less than 120 mmHg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-22 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assure nursing staff possess the competencies and skill sets necessary to provide restorative nursing services for one of nine sampled residents(Resident 81) when Resident 81 received a restorative nursing service from Certified Nursing Assistant not a certified Restorative Nurse Assistant (RNA-a healthcare worker that assists with rehabilitative care to individuals recovering from illnesses or injuries). This failure had the potential to place Resident 81 at risk for further injury during restorative services. Findings: Based on concurrent observation and interview on 3/18/25 at 9:39 a.m. with Resident 81, in Resident 81's room, Resident 81 was lying in bed, awake, alert and oriented to person, place, time, and event. Resident 81 had a slurred speech during conversation. Resident 81 stated he was getting exercises and walking with the therapist (Certified Nursing Assistant 2). During a record review of Resident 81's admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-22 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a clean and sanitary environment for four of 24 sampled residents (Residents 62, 65, 80 and 88) when: 1.Resident 88 had a urinal (a container, often a bottle, used for collecting urine, typically for someone who is unable to get out of bed to use a regular toilet), filled with urine, on his bedside table (serve as a surface for food trays and can hold personal items such as phones, laptops, or books) next to drinking cups, protein shakes and medication in a medicine cup. This failure placed Resident 88 at risk for cross-contamination (the unintentional transfer of harmful substances from one person, object, or place to another) which could result in infections and illness. 2.Licensed Vocational Nurse (LVN) 2 did not clean and disinfect the glucometer machine (a portable device used to measure blood sugar) after using for Residents 62 and 80. This failure had the potential risk in the development and transmission of communicable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-22 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure comprehensive assessments were conducted for one of nine sampled residents (Resident 64) when Resident 64's Nutritional Risk Assessment was not completed on readmission and quarterly in accordance with Minimum Data Set (MDS- a federally mandated resident assessment tool); and Resident 64's Nutritional Risk Assessments and MDS did not include a direct observation and communication with Resident 64. These failure resulted in Resident 64 not receiving an appropriate diet and put Resident 64 at risk of not having her dietary needs met. Findings: During a concurrent observation, interview, and record review on 3/18/25 at 12:40 p.m. with Resident 64, in Resident 64's room, Resident 64 was lying in bed in upright position eating her lunch meal. Resident 64 was awake, alert and oriented to person, place, time and event. Resident 64 was pointing to her food, and stated, . it is a small portion. Resident 64's meal tray ticket indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a concurrent interview and record review on 3/20/25 at 5:07 p.m. with License Vocation Nurse (LVN) 1, Resident 76's Treatment Administration Record (TAR- essential for documenting medication administration details) dated 2/22/2025 was reviewed. The TAR indicated, [box] Order Summary: Treatment-outer left foot DTI (DTI- a serious type of pressure injury, involves damage to underlying soft tissues, potentially leading to a purple or maroon discoloration of the skin) -Paint with [brand name of antiseptic] Solution every day and night shift for Pressure Injury . LVN 1 stated there were no care plan for Resident 76's DTI treatment order. LVN 1 stated a care plan should have been develop the same time the treatment order was done. LVN 1 stated a care plan was important to make sure the DTI was acknowledged. LVN 1 stated, the care plan should have had goals and interventions specific to the DTI. LVN 1 stated without the care plan the DTI could have gotten worse or better and we would not know. LVN 1 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 23 citations
- Potential for harm · Dcited before2025-03-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review the facility failed to ensure one of six sampled resident (Resident 42) grooming was maintained when red patches of dried flaky skin were on top of his scalp and on the front of his shirt and pant. This failure resulted in Resident 42 having dried flaky skin on his skirt and pants which made him feel upset and embarrassed and had this had the potential to cause skin infection. Findings: During a concurrent observation and interview on 3/18/25 at 4:50 p.m. in Resident 42's room Resident 42 had patches of dry, white flakes and redness on his head. Resident 42 had the same dry white flakes on the front of his shirt and pants. Resident 42 stated he had a surgical wound treatment to the abdomen and had been not had shower because he did not want his dressing to get wet. Resident 42 gave permission for a photo of his head to be taken. Resident 42 stated he felt bad, uncomfortable and embarrassed of his head. During a concurrent observation and interview on 3/18/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement a resident-centered comprehensive care plan for one of three sampled residents (Resident 1), when Resident 1 with the known behavior of wandering into other Resident rooms was left unattended on 4/10/24. This failure resulted in Resident 1 entering Resident 2's room where Resident 1 bit the hand of Resident 2. Findings: During a concurrent observation and interview on 4/23/24 at 12:57 p.m. with Resident 1, in Resident 1's room, Resident 1 was seated on her bed. Resident 1 was questioned regarding the altercation on 4/10/24, Resident 1 did not respond to the questions. During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool used to identify resident cognitive and physical function) Assessment dated 1/16/24, it indicated Resident 1's Brief Interview for Mental Status (BIMS -assessment of memory and judgment) assessment score was 3 (a score of 13-15 indicates cognitively intact, 08-12 indicates moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-21 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, review of the facility policy, and interviews, the facility failed to ensure there was documented evidence to indicate advance directives were discussed during the admission process for 3 (Residents #11, #31, and #89) of 5 sampled residents reviewed for advance directives. Findings included: A review of the facility policy titled, Advance Directives, reviewed in December 2020, revealed, Long Term Care Residents 1. During the admitting process the patient/family and/or surrogate decision maker will be asked if he/she has executed an Advance Healthcare Directive. This information will be recorded on the admission form and forwarded to Social Services. 1. A review of Resident #11's admission Record revealed the facility admitted to the resident on 06/15/2016. Per the admission Record, Resident #11 was their own responsible party. A review of Resident #11's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/09/2024, revealed Resident #11 had a Brief Interview for Mental Status (BIMS) score of 13, which indicated the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-03-28 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide sufficient staffing to residents when the dining room was left with insufficient staff to meet the needs of the residents requiring assistance for two of three meals on Saturday, March 23, 2019. This failure resulted in residents not having care and socialization needs met. Findings: During a resident council meeting interview, on 3/26/19, at 10:00 a.m., nine residents (Residents 8, 11, 12, 13, 14, 27, 40, 67 and 86) and two family members attended the resident council meeting and 11 out of 11 attendees at the resident council meeting expressed they were not happy with the short staffing situation in the facility dining room. During an interview with Resident 86, on 3/26/19, at 10:01 a.m., he stated staffing was an issue on holidays, weekends and flu season. He stated the facility would close the dining room prior to the weekend because of insufficient staffing. During an interview with Resident 42's wife (RW42), on 3/26/19, at 10:01 a.m., she stated the facility was understaffed and questioned why her husband only…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-03-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store and handle food safely when: 1. There were red bell peppers with a black organic substance and past their storage guidelines. 2. There was black and yellow substance inside the ice machine. 3. Trayline (meal service) food temperatures were taken in an unsanitary way. These failures resulted in unsafe food storage and handling that could lead to contamination and potentially negative outcome to all residents who consumed food from the kitchen. Findings: 1. During an observation and concurrent interview with Dietary [NAME] (DC) 2, on 3/25/19, on 8:22 a.m., there was a bin of red bell pepper that had a black substance in the walk in refrigerator. DC 2 stated the date on the bin was 3/14/19 and there were 10 bell peppers inside. DC 2 stated, It is mold. During an interview with DC 3, on 3/28/19, at 8:16 a.m., she stated, Fresh bell pepper is good for 7 days. DC 3 stated it was not good to use moldy bell pepper. DC 3 stated, Sometimes it [red bell pepper] gets rotten . It has to be fresh to use for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-03-28 · tag F0813 — widespreadHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a policy regarding the use and storage of foods brought to residents by family and visitors from outside of the facility when there were unlabeled and incorrectly labeled resident food items in the resident refrigerator. This failure had the potential of giving unlabeled or incorrectly labeled food items to the wrong resident which could result in negative outcome to the residents. Findings: During an observation and concurrent interview with Registered Nurse (RN) 1, on 3/25/19, at 4:06 p.m., in the medication room, there was a resident refrigerator with resident food items. RN 1 stated, We just put the room number on the residents' food items. There were three 12 oz. (ounce - a unit of measure) cans of beer labeled 27C, one 8 oz. can of Lime A [NAME] ([NAME] drink) labeled 6A, three unlabeled 8 oz. cans of Lime A [NAME], four 12 oz. can of Keystone Light labeled 32A and five 12 oz. cans of Michelob Ultra labeled 6A. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-03-28 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to use staff development resources effectively and efficiently to ensure the Certified Nursing Assistants (CNAs) employed by the facility receive annual training when 57 of 59 Certified Nursing Assistants (CNAs) did not complete one or more of the annual five required dementia training in-services. This failure had the potential for the residents to be cared for by CNA's inadequately trained. Findings: During a concurrent interview and record review with Director of Staff Development (DSD 2), on 3/28/19 at 11:30 a.m., DSD 2 stated the dementia in-service training sign-in sheets indicated there were missing CNA signatures on all five dementia training in-services. DSD 2 stated the following CNA's did not complete one or more of the required five dementia training modules, CNA 3, 4, 6, 7, 8, 9, 10, 12, 13, 14, 15, 16, 20, 21, 22, 23, 24, 25, 26, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64 and 65. During a concurrent interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-03-28 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to assess the demographic composition of its resident population and location as part of the required facility assessment when there was no water management program for the facility. This failure resulted in the facility not having a water management program which could potentially expose the residents to Legionella in an event of an outbreak. Findings: During an interview with Maintenance Engineer (ME), on 3/27/19, at 10:52 a.m., ME stated he was aware of the All Facilities Letter 18-39 that was issued on September 17, 2018 requiring facilities to develop and implement a water management program. ME stated, We do not test for Legionella. ME stated he had not tested for Legionella and the facility did not have any water testing results. ME stated he did not have a map of the water system and do not have a policy regarding testing the water for Legionella or a water management plan. During an interview with Administrator (ADM), on 3/27/19, at 10:55 a.m., ADM stated he had just become aware of the All Facilities Letter 18-39…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-03-28 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to effectively implement and maintain an infection prevention and control program for 11 of 59 sampled residents (Resident 46, 63, 39, 11, 238, 63, 32, 36, 43, 14 and 18) when: 1. Registered nurse (RN) 5 and RN 1 failed to perform hand hygiene prior to placing on gloves when care was delivered to residents during a physical assessment and a finger stick procedure to test blood for blood sugar levels for (Resident 46, 63, and 39). 2. Licensed vocational nurse (LVN) 4 and RN 1 used a contaminated pair of gloves in the performance of the finger stick procedure on three residents (Resident 11, 238, and 63), and touched objects in the resident room without changing the gloves LVN 4 wore to perform the finger stick procedure. 3. RN 5 used a contaminated pair of gloves in the provision of care to Resident 43. 4. Resident 14's nasal (nose) cannula (a plastic tubing used for the delivery of oxygen through the nose) was exposed and left hanging low draped over the regulator dial of the oxygen concentrator. 5. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-03-28 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain equipment in safe operating condition when: 1. There was ice build-up on the door frame and on a copper pipe inside the walk-in freezer. 2. There was black and yellow substance in the ice machine at the bottom part of the evaporator. These failures had the potential for the residents to use ice and food that was unsafe for consumption that could lead to negative outcome. Findings: 1. During an observation on 3/25/19, at 8:24 a.m., in the kitchen, there was ice build-up on the top frame of the freezer door and copper pipe by the top, right corner toward the back of the walk-in freezer. During a concurrent observation and interview with the Dietary Aide (DA), on 3/28/19, at 8:09 a.m., in the kitchen, the freezer door was not fully closed. Inside the freezer, there were water drops along a strip of plastic by the side of the freezer door. The DA stated he had noticed the ice buildup in the freezer. The DA stated it water drips happened when the freezer door was not fully closed or left open for a while.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-03-28 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and record review, the facility failed to ensure the Certified Nursing Assistants (CNAs) employed by the facility receive annual mandated training to keep competencies in the delivery of care when: 1. Three of 21 CNAs (CNA 1, 2 and 3) completed less than 12 hours of mandatory training per year. 2. 57 of 59 CNAs (CNA 3, 4, 6, 7, 8, 9, 10, 12, 13, 14, 15, 16, 20, 21, 22, 23, 24, 25, 26, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64 and 65) did not complete the five dementia training modules offered by the facility. This failure resulted in CNA's insufficient training which placed the resident at risk to not have quality of care needs met. Findings: 1. During employee records review with the director of staff development (DSD) 1 and 2, the vice president for human resource (VP/HR) and the VP/HR Assistant on 3/25/19 at 2:50 p.m., stated from 3/16/18 to 3/24/19: 1. CNA 1 was provided in-service training's for five of 12 hours. 2. CNA 2 was provided in-service…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-03-28 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide a safe and homelike environment for residents when: loud alarms and overhead paging was frequently used in the facility and Resident 4's restroom floor was in disrepair. These failures created an environment that was not homelike for residents. Findings: During an observation on 3/25/19, at 8:50 a.m., in the kitchen, the Dietary [NAME] (DC) 2 overhead paged the Maintenance Engineer (ME). During a concurrent observation and interview with Assistant Director of Nursing (ADON), on 3/26/19, at 9:32 a.m., at the nurses' station, a very loud alarm turned on with a light by a wall at the nurses' station. The alarm was heard in the whole facility. The ADON stated, [The alarm turns on] when the residents push on the exit doors [when they are] trying to go out. The ADON stated some residents with wander guard wrist bands (a system to alert staff when a resident is exit seeking or exits a building) triggered alarms to alert staff when they got close to exit doors. During an observation on 3/26/19, at 10:17 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-03-28 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and record review, the facility failed to ensure a performance review of every nurse aide at least once every 12 months was for 17 of 21 Certified Nursing Assistants (CNAs). These failures had the potential for residents' needs to go unmet by CNAs' whose competence had not been determined through annual performance reviews. Findings: During employee records review with the Director of Staff Development (DSD) 1 and 2, the vice president for human resource (VP/HR) and the VP/HR Assistant on 3/25/19, at 2:50 p.m., the following CAN records indicated: 1. CNA 31 with a hire date (HD) of 3/22/17, was evaluated on 11/19/18, eight months and 18 days late. 2. CNA 32 with a hire date of 7/1/13, was evaluated on 11/20/18, four months and 19 days late. 3. CNA 62 with a hire date of 2/21/17, was evaluated on 3/7/18, 14 days late. 4. CNA 65 with a hire date of 1/26/17, was not evaluated on 1/2018 and 1/2019. 5. CNA 2 with a hire date of 5/26/16, was evaluated on 11/21/18, seven months and 21 days late. 6. CNA 28 with a hire date of 3/28/16 was evaluated on 5/17/18, two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-03-28 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the menu was followed when incorrect portions of beef stew were served to 21 of 22 residents receiving small portion diets. This failure resulted in residents receiving incorrect servings and amount of nutrients in their meals which could potentially result to negative outcome to the residents. Findings: During an observation and concurrent interview with Dietary [NAME] (DC) 2, on 3/26/19, at 11:38 a.m., in the kitchen, trayline [meal service on trays] was started. There was a pan of regular beef stew with red and blue ladle. A pan of mechanical beef stew had red and blue ladle. A pan of pureed beef stew had red and blue ladle. DC 2 stated, The blue ladle is 6 oz. [ounce - unit of measure] and red ladle is 8 oz. During an interview with DC 4, on 3/26/19, at 1145 a.m., she stated the regular and mechanical beef stew pan both had blue and red ladles. DC 4 stated, They are 8 oz. [red] and 6 oz. [blue]. During an interview with DC 3, on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-28 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure three of 28 sampled residents (Resident 57, 71 and 83) were treated with dignity and respect when the three residents sat together for lunch and were served at different times. This practice failed to promote the right to a dignified dining experience for Resident 57, 71 and 83. Findings: During an observation on 3/25/19, at 11:45 a.m., in the dining room, four residents shared the same dining room table. Resident 64's lunch meal was served by Certified Nursing Assistant (CNA 1) first. Resident 64 began to eat while Residents 57, 71, and 83 waited to be served. Resident 83 requested to be served lunch and asked CNA 1 about the whereabouts of her lunch. During an observation on 3/25/29, at 11:52 a.m., in the dining room, Resident 83 stated, I am getting hungry. Resident 71's lunch tray was served and waited for a CNA to provide assistance with feeding. Resident 57 was served next and began to eat while Resident 83 continued to wait…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-28 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the residents right to privacy during care for two of two sampled residents (Resident 39 and 65) when: Resident 39 and 65 were provided with care by two Registered Nurses (RN 1 and RN 5) without privacy. This practice violated Resident 39's and 65's right to privacy during the delivery of care. Findings: During a medication administration observation on 3/26/19, at 7:35 a.m., RN 5 entered Resident 65's room and took the resident's blood pressure (measures how hard the blood is pushing against the walls of the arteries) while the maintenance man worked on Resident 65's neighbors bed. RN 5 did not pull the privacy curtain to offer Resident 5 privacy and allowed the maintenance man to see. During an interview with RN 5, on 3/26/19, at 8:15 a.m., she stated she should have pulled the privacy curtain around Resident 65's bed to ensure her privacy was protected from others not involved in her care. During a medication administration observation on 3/26/17, at 12:03 p.m., RN 1 entered Resident 39's room to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-03-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and record review the facility failed to ensure services provided meet professional standard of quality for 18 of 18 sampled residents (Resident 17, 25, 42, 64 ,74, 89, 90, 1, 7, 10, 20, 31, 41, 76, 74, 5, 89 and 64) when: 1. Registered nurse (RN) 5 did not follow the manufacturer's specifications on an inhaler (inhalers - a portable device for administering a drug which is to be breathed in) inhalation administration use for one of 18 sampled residents (Resident 17). This failure had the potential to place Resident 17's at risk for developing infections in her mouth. 2. RN 2 signed the medication administration record (MAR) prior to the administration of medications to one of 18 sampled residents (Resident 25). This failure had the potential to place Resident 25 at risk for medication errors. 3. The facility failed to follow the physician ordered diet for one of 28 sampled residents in the dining room when Resident 5 was served a regular diet instead of a clear liquids diet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-03-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident who were unable to carry out activities of daily living (ADLs) receives the necessary services to maintain good nutrition for two of 28 sampled residents (Residents 83 and 71) when Residents 83 and 71 did not have assistance with their meals. This failure resulted in Residents 83 and 71 having to wait for 10 minutes to receive assistance with their meals which could have the potential to cause unplanned weight loss. Findings: During an observation in the dining room, on 3/25/19, at 11:45 a.m., four residents were seated at the same table. Resident 64 was served her lunch meal by Certified Nursing Assistant (CNA) 1. CNA 1 left and did not serve Resident 71, 83 and 57 their lunch meal. During an observation in the dining room, on 3/25/29, at 11:52 a.m., Resident 71 was served her lunch but did not start eating. Resident 71 waited for assistance. Resident 57 was served her lunch and started eating. At 11:55 a.m., Resident 83…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-28 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and record review, the facility failed to implement an ongoing resident centered activities program to support the resident/family's choice of activities to maintaining and/or improve resident's physical, mental and psychological wellbeing for one of four sampled residents (Resident 43). This failure resulted in the activity needs of Resident 43 going unmet. Findings: During a telephone interview with a family member (FM) 1, on 3/25/19, at 9:27 a.m., she stated Resident 43 loves music, like western and pop music and enjoyed being around people. FM 1 stated she had provided the resident with a radio and wanted the radio to be on music for the resident to make sure Resident 43 wound not feel alone. FM 1 stated the last time she was at the facility, she noticed the television owned by another resident was not on. FM 1 stated she was informed the television set was broken. FM 12 stated she recently bought a new television set for Resident 43's visual stimulation. FM 1 stated she asked some of the CNAs (certified nursing assistant) who had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure residents environment remained free of accident hazards for one of 59 sampled residents (Resident 4) when the linoleum (hard, washable floor covering) flooring by the door to Resident 4's bathroom was lifted and peeling off the floor base. This failure resulted in a hazardous environment for Resident 4 that could lead to falls. Findings: During a concurrent observation and interview with Resident 4, on 3/28/19, at 11:23 a.m., she stated, In July of last year, I fell going in the bathroom . There is a lip [peeling linoleum] on the floor. My feet get caught on it . See how you get your toes under there? There was peeling of the linoleum flooring going to the bathroom. During an observation and concurrent interview with Licensed Vocational Nurse (LVN) 3, on 3/28/19, at 1:56 p.m., in Resident 4's room. LVN 3 felt the floor by the bathroom door with her foot. LVN 3 stated, It [peeling linoleum flooring] catches my foot. It is a fall risk. The floor shouldn't be like that. LVN 3 stated the floor was an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-03-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with current accepted professional principles and ensure all drugs and biologicals were securely stored and permit only authorized personnel to have access to these medications when: 1. An insulin medication vial was not labeled with a change of direction sticker for one of 12 sampled residents (Resident 63). 2. Registered nurse (RN) 5 left an inhaler on top of the med cart unattended. 3. RN 2 left the medication cart unlocked and unattended. These failures placed all residents' health and safety at risk when drugs were inappropriately labels and drugs were left unattended and accessible to unauthorized individuals. Findings: 1. During a concurrent medication administration observation and interview Registered Nurse (RN) 1, on 3/26/19 at 12 p.m., RN 1, held the bottle of the insulin and read the pharmacy label, Humalog [insulin - medication to treat diabetes (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-28 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow the physician ordered diet for one of 28 residents (Resident 5) in the dining room when Resident 5 was served a regular meal instead of a clear liquid. This failure resulted in Resident 5 being given the wrong diet which had the potential to compromise his scheduled medical procedure. Findings: During an observation on 3/25/19, at 11:48 a.m., in the dining room, Resident 5 was given his lunch tray. On Resident 5's tray was roast turkey with alfredo sauce, pasta and green beans. Resident 5 stated he was on a clear liquid diet. During an interview with Registered Nurse (RN) 1, on 3/25/19, at 12:05 p.m., he stated, For Resident 5, clear liquids was ordered for today. He is scheduled for a procedure . All meals ordered today is clear liquids. RN 1 stated Resident 5's lunch should have been clear liquids. During an interview with RN 1, on 3/26/19, at 4:11 p.m., he stated the physician ordered diet was not followed for Resident 5's lunch on 3/25/19. RN 1 stated, Doctor's orders should be followed. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-03-21 · tag F0680 — widespreadEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and document review, the facility failed to ensure the activity program was directed by a qualified professional. This deficient practice affected all 99 residents who currently resided in the facility. Findings included: A review of the Job Description & Competency Evaluation, for the Director of Activities, updated 01/16/2019, revealed Position Qualifications: Minimum Education: Completion of a rehabilitation/recreational therapy course work High school graduate or equivalent required. In an interview on 03/19/2024 at 8:24 AM, Activity Assistant (AA) #3 and AA #4 revealed the Administrator was the Activity Director (AD). In an interview on 03/20/2024 at 11:18 AM, the Administrator stated he understood the responsibility for the requirement to be an activity professional. The Administrator acknowledged he was not eligible for certification as a therapeutic recreation specialist or activity professional, he did not possess two years of experience in a social or recreational program within the last five years, he was not a qualified occupational therapist or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CHOCK, EDWARD | Individual | CORPORATE DIRECTOR | since 07/30/2007 |
| CUMMINS, DANIEL | Individual | CORPORATE DIRECTOR | since 11/01/2011 |
| KRIEGER, FRANCES | Individual | CORPORATE DIRECTOR | since 12/02/2022 |
| PRINGLE, WILLIAM | Individual | CORPORATE DIRECTOR | since 09/12/2022 |
| SANDERS, LOUISE | Individual | CORPORATE DIRECTOR | since 11/01/2011 |
| TETER, JAMES | Individual | CORPORATE DIRECTOR | since 07/30/2007 |
| MCCORMICK, JOHN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | since 11/01/2011 |
| OAK VALLEY HOSPITAL DISTRICT | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 11/01/2011 |
CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056155. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.