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Bellaken Skilled Nursing Center

2780 26th Avenue, Oakland, CA 94601 · For profit - Corporation · 61 certified beds · (510) 536-1838 Medicare & Medicaid certified

Call the home — (510) 536-1838 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
No harm-level citations or fines — but 17 lower-level deficiencies on record (see below)
Insights

On the public record, this home looks stronger than most — but visit before you decide.

In its favor
  • a strong health-inspection score (5/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (14% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • a high number of inspection citations overall (17) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • about 27% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 5 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Location & what’s nearby

Urgent care / clinic
3022 International Blvd · (510) 261-1677 · Call to confirm hours
Pharmacy
2693 Fruitvale Ave · (510) 330-4906 · Call to confirm hours
Grocery
2916 Fruitvale Ave · (510) 604-6551 · Call to confirm hours
Park
Central Reservoir Park, 2506 E 29th St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.9%10.2%15.4%typical
Long-stay residents who lose too much weight3.1%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection2.1%1.2%2.0%typical
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.0%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened7.3%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication0.5%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers1.5%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control3.6%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table3.2%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.8%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission9.7%23.0%22.6%better
Short-stay residents with an outpatient ER visit1.3%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days1.522.251.67typical
Long-stay outpatient ER visits per 1,000 resident days1.271.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 56 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.3%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
51.7%U.S. median 56.6%
Met the expected recovery
0.27U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 51.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 60 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 39% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.3%CMS range 30.4–52.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 6.1–15.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge51.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge53.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 3.3–12.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.561.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
0.73
LPN hours/ resident / day
2.78
Aide hours/ resident / day
4.09
Total nurse hours/ resident / day
0.30
RN hoursweekends
14.0%
Total nursing turnover
0.0%
RN turnover

How full it usually is: this home is certified for 61 beds and averages 59.1 residents a day — about 97% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.09 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.78 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.75 hrs/resident/day on weekends vs 4.22 on weekdays — 11% thinner on weekends. RN hours go from 0.68 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 14% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2024-11-07)
7
at the previous standard inspection (2023-12-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

17 citations, most serious first. The 10 most serious are shown; the remaining 7 are one tap away and print in full.

  • Potential for harm · E2026-04-16 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility failed to:Maintain a functional resident call light system for four residents (Residents 2, 3, 4, and 5)Maintain complete and accurate maintenance records for seven residents with broken call lights (Residents 1, 2, 3, 4, 5, 12, and 13)Maintain complete and accurate maintenance records for five call light repairs that affected five (Residents 6, 7, 8, 9, 10) out of 61 residents.These failures placed residents at risk of not having a reliable method to request assistance and increased the risk of delayed response to care needs potentially leading to resident falls or other adverse outcomes.During a concurrent observation and interview on 4/14/26 at 2:52 p.m. with Licensed Vocational Nurse 2 (LVN2), in Resident 2 and 3's shared room, LVN2 pressed the call buttons and stated the light outside the room should light up and it did not. LVN2 stated Resident 2 and 3's call lights were not working and they did not have alternative call bells. LVN2 stated he was not aware that Resident 2 and 3's call lights were not working. (See…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure there was Registered Nurse (RN) coverage eight hours a day, seven days a week. This failure had the potential to endanger the health and safety of residents. Findings: During a concurrent interview and record review on 11/06/24 at 11:52 a.m. with Payroll (PAYROLL), payroll data was reviewed for FY (Fiscal Year) Q3 (Quarter 3) 2023 (April 1 - June 30). Payroll confirmed there was no RN working on the following dates: June 2023: 6/3, 6/10 and 6/17. During an interview on 11/06/24 at 1:44 p.m. with the Director of Nursing (DON), DON stated, it was important to have RN coverage because they RNs have extensive training and scope of practice. DON further added, resident safety could be at risk without an RN available. During a concurrent interview and record review on 11/06/24 at 2:03 p.m. with the Administrator (ADM), staffing schedule was reviewed. ADM stated, there was no RN working on 6/3/23, 6/10/23 and 6/17/23. During a review of the facility's policy and procedure (P&P) titled, Facility Staffing, (undated),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-14 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and accountable medication handling, and implementation of pharmaceutical services procedures when: 1. Quality control tests for blood glucose meters (a device used to measure and display the amount of sugar [glucose] in your blood) used in the facility were not done consistently. 2. There were no remedial actions taken for quality control test results, that were out of range, for a blood glucose meter used in the facility. 3. Unused or discontinued medications were disposed without signatures of a pharmacist or nurse and one other witness. These failures could contribute to unsafe medication use and practices in the facility. Findings: 1. During a concurrent observation and interview, on 12/12/23, at 3:04 PM, with Licensed Vocational Nurse (LVN) 2, LVN 2 stated quality control tests were conducted on blood glucose meters used in the facility. LVN 2 showed the surveyor the Glucose Monitoring System Daily Quality Control Record, for nursing station 1. The Glucose Monitoring System Daily Quality…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare and serve food under safe and sanitary conditions when: 1. Low temperature dishwasher did not reach the proper sanitation level. 2. Dietary staff did not wear hair restraints properly to cover all hair. 3. Dietary staff entered the kitchen did not wash upon entry to the kitchen. 4. Dietary staff dropped food tray on the floor next to sink, picked it up then placed it in the cart intended to deliver food to residents. These failed practices had the potential to place residents at risk for developing foodborne illness. Findings: 1. During an observation on 12/11/23 at 10:25 a.m. with Dietary Staff (DS) 2, DS 2 demonstrated how to test for sanitizing the dishes in the low temperature dishwasher by using test paper dipped into wet part of newly washed tray. DS 2 showed, the test strip remained light blue in color when compared with color in vial indicating insufficient concentration of 25 ppm (parts per million - concentration for sanitizing). DS 2 further added test strip should be 100 ppm for dishes to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement their infection prevention and control program when: 1. One of 18 sampled residents (Resident 6) had a urinary catheter drainage bag (a device used to empty the bladder and collect urine) that touched the floor. 2. Soiled towels in the laundry room were not stored in a covered, soiled laundry hamper or container. 3. Laundry room daily task checklists were not done by staff. 4. Manufacturer's instructions for use (MIFU) was not followed for cleaning and disinfection of blood glucose meters (a device used to measure and display the amount of sugar [glucose] in your blood) used in the facility. 5. A single-patient use blood glucose meter was used on three patients (Resident 21, Resident 38 and Resident 47) in nursing station 2. These failures have the potential to not prevent the development and transmission of communicable diseases and infections among residents and staff. Findings: 1.During an observation on 12/11/23, at 10:13 AM, Resident 6 was in bed and did not respond when greeted. Resident 6 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-14 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pneumococcal immunizations for three of five sampled residents (Resident 61, Resident 60, and Resident 9) when the residents did not receive the pneumococcal immunization after it was offered. This failure had the potential to not protect the residents against serious illnesses like pneumonia (lung infection). Findings: During a concurrent interview and record review on 12/13/23 at 2 PM, with the Infection Preventionist (IP), Resident 61's medical records were reviewed. IP stated Resident 61's admission date indicated 11/8/23. IP stated Resident 61 was given pneumococcal vaccine on 4/22/17 at a different facility. The facility's Pneumococcal Vaccine Consent, dated 11/9/23, indicated, Resident 61 signed and consented to receive the pneumococcal vaccination unless the physician indicated it is medically contraindicated. IP confirmed there was no record Resident 9 received the pneumococcal vaccination after the consent was signed on 11/9/23. IP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the physician's order for oxygen (O2) administration for two of three sampled residents (Resident 9 and Resident 215), when Resident 9 and Resident 215's O2 flow rate was not set a the specific order rate. This deficient practice may result in ineffective oxygen therapy. Findings: a. During a review of Resident 9's face sheet dated 12/8/23, it indicated Resident 9 was originally admitted to the facility on [DATE] and was readmitted on [DATE]. During a review of Resident 9's Minimum Data Set (MDS - a standardize assessment and screening tool) dated 9/29/23, MDS showed Resident 9 had multiple diagnoses that included Chronic Obstructive Pulmonary Disease (COPD - a group of diseases that cause airflow blockage and breathing related problems such as asthma), acute and chronic Respiratory Failure with Hypoxia (a condition where there is not enough oxygen in the tissues in the body) hypoxemia (low level of oxygen in the blood). The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe medication storage practices in the medication room (a locked room used to store medications and supplies), one out of two medication carts (a mobile cart that stored medication and supplies for immediate use) and one treatment cart when: 1.An opened, used, multi-dose vial of influenza vaccine was not removed from the medication refrigerator after 28 days of first use. 2.Expired (outdated) medications and items were stored and not removed in the medication room, treatment cart and medication cart. These failed practices could contribute to unsafe medication use in the facility. Findings: 1.During a concurrent observation and interview on 12/11/23 at 2:41 PM, with the Licensed Vocational Nurse (LVN) 4 present, in the facility's medication room, there was an opened, used, multi-dose vial of Fluzone, (an influenza vaccine), that indicated, opened 10/20/23 found in the medication refrigerator. When asked, LVN 4 stated she was not sure when to discard the opened multi-dose vial of Fluzone once opened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer and provide COVID-19 immunizations for two of five sampled residents (Resident 61 and Resident 60). This failure could result in not protecting the residents against potential severe illness or post COVID-19 conditions that can be associated with COVID-19 infection. Findings: During a concurrent interview and record review on 12/13/23 at 2:30 PM, with the Infection Preventionist (IP), IP stated residents at the facility were offered and provided COVID-19 vaccinations and boosters. The surveyor requested the IP for COVID-19 immunization consents and administration records for 5 sampled residents (Resident 61, Resident 40, Resident 53, Resident 60, and Resident 9); however, the records were not available for review at the time. On 12/14/23, prior to the survey team's exit conference meeting at the facility, the Administrator provided the surveyor with documents related to COVID-19 immunization consents and administration records of the five sampled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-04 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of 17 sampled residents (Residents 217, 50, and 10) had a call light within reach. This deficient practice had the potential for residents to have unmet needs. Findings: 1. During a review of Resident 217's admission record, dated 1/31/22, showed Resident 217 was admitted to the facility in 2016 and was re-admitted in 2022 with multiple diagnoses that included muscle weakness. During a concurrent observation and interview on 2/1/22 at 10:25 a.m., Resident 217's call light was seen on top of his light panel, against a wall located behind Resident 217's bed. Certified Nursing Assistant 3 (CNA 3) took the call light and placed it on Resident 217's left side. CNA 3 stated that the call light should be within reach in case Resident 217 needed immediate assistance. 2. Review of Resident 50's admission record, dated 12/27/21, showed, Resident 50 was admitted to the facility in 2018 and was re-admitted in 2021. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 7 citations
  • Potential for harm · E2022-02-04 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain an informed consent from the residents and or their Family Representatives (FR) prior to use of bed side rails for four of four sampled residents (Resident 64, 41, 25 and 30). This failure resulted in Resident 64's Family Representative (FR 1) to be unaware of risks and benefits of bed side rails. This failure had the potential for Resident 41, 25 and 30 and their FR's to be unaware of risks and benefits of bed side rails use. Findings: During a record review of Resident 64's admission Record dated 2/3/22, the admission Record indicated Resident 64 was admitted to the facility on [DATE]. During a record review of Resident 64's Minimum Data Set (MDS- An assessment tool used to guide care) dated 1/10/22 indicated Resident 64's Brief Interview of Mental Status (BIMS- an assessment for cognition status) score was six (6) out of 15. During an interview on 2/3/22 at 1:02 p.m., with MDS Coordinator (MDSC), MDSC stated a BIMS score of six…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-02-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staff followed proper infection control standards and transmission-based precautions to prevent the spread of infection during an active COVID-19 (commonly known as Coronavirus; a mild to severe, and an highly infectious respiratory illness) outbreak when the following occurred: 1. The facility did not have enough Personal Protective Equipment (PPE) including gowns and gloves readily available to direct care staff to provide resident care to those who were known/suspected to have been exposed to the COVID-19 virus. The facility had only one isolation cart containing four isolation gowns available for direct care staff to provide care to 15 residents in eight different rooms in the Yellow Zone area (designated area for those residents that were known or supected to be exposed to COVID-19). 2. Licensed Vocational Nurse (LVN 1) and Registered Nurse (RN 1) did not perform hand hygiene prior to administering medications to Resident 31 and Resident 57 respectively. The failure to follow proper infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-04 · tag F0574 — isolated
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to post Ombudsman Program information and contact information for the State Long-Term Care Ombudsman Program. This deficient practice has the potential to prevent residents from contacting the State Ombudsman for services if needed. Findings: During an interview on 2/2/22 at 10:00 a.m., both Residents 22 and 7 stated they did not know about the State Long-Term Care Ombudsmanm program. Resident 22 & Resident 7 further stated they have not seen information on how to contact the local ombudsman either. During a concurrent observation and interview on 2/2/22 at 10:40 a.m. with Social Services Director (SSD), the SSD was not able to find the contact information of the Ombudsman in the dining room. The SSD stated the Ombudsman contact information should be in a prominent location where residents can easily find it, such as the resident's dining room. The SSD further stated it is important for the residents to know the contact information of the Ombudsman because the Ombudsman program provides assistance to any resident with care and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-04 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to inform and give reasonable notice to one (Resident 32) of three sampled residents (or to his Responsible Party) that Resident 32's Medicare services were ending and what his rights were to appeal. This failure resulted in Resident 32 not being able to appeal for an extension of Medicare coverage which had the potential to impact his care. Findings: During a review of Resident 32's admission Record, on 2/4/22, indicated Resident 32 was admitted to the facility in 2018 and was re-admitted in 2020. A review of Resident 32's SNF (Skilled Nursing Facility) Beneficiary Protection Notification Review indicated, Resident 32's Last covered day of Part A service (Part A - Medicare services terminated/denied or a resident was discharged ) was 9/7/21. A review of Resident 32's Notice of Medicare Non-Coverage (NOMNC) showed the NOMNC was signed by Resident 32's Responsible Party (RP) on 9/7/21. During a concurrent interview and record review of the SNF Beneficiary Protection Notification Review and NOMNC, on 2/4/22, at 10:42 a.m., with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide podiatry services to one of 17 sampled residents (Resident 17) for a period of five (5) months when Resident 17's toenails were observed to be long, thick, and curvy. This failure had the potential for skin injuries/wound development for Resident 17. Findings: Review of Resident 17's admission Record dated 2/3/22., showed Resident 17 was originally admitted to the facility on [DATE]. Review of Resident 17's Minimum Data Set (MDS - a resident assessment tool used to guide care) dated 11/15/21, showed Resident 17 required staff's assistance to maintain personal hygiene and grooming. During an observation and concurrent interview on 2/1/22 at 9:55 a.m., Certified Nursing Assistant 3 (CNA 3), stated Resident 17 had long, thick, and curvy toenails on both feet. CNA 3 stated there was a risk of Resident 17 hurting himself due to the long toenails. During an interview 2/3/22 at 11:12 a.m., Licensed Vocation Nurse 2 (LVN 2) stated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Range of Motion (ROM) exercises were provided according to the physician's order, for one (Resident 50) of four sampled residents reviewed for limited ROM. This failure had the potential to result in a decline in Resident 50's ROM/mobility. Findings: 1. Review of Resident 50's admission record, dated 12/27/21, showed Resident 50 was admitted to the facility in 2018 and was re-admitted in 2021. Review of Resident 50's Minimum Data Set (MDS - an assessment tool used to guide care), Resident 50 had a Brief Interview for Mental Status (BIMS) score of 15, meaning Resident 50 was cognitively intact; able to understand, be understood, and make decisions for her care. Continued review of Resident 50's MDS showed, Resident 50 had multiple diagnoses which included cerebral palsy (disorder affecting a person's ability to move), paraplegia (paralysis of lower legs and lower body), quadriplegia (paralysis from neck down to all four limbs) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-04 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care consistent with professional standards of practice for one (Resident 21) of two residents that require dialysis (treatment of kidney failure that rids your blood of unwanted toxins, waste products and excess fluids by filtering your blood). for Resident 21, staff did not perform complete assessments before Resident 21 recieved dialysis treatments. This deficient practice resulted in incomplete assessments of Resident 21's dialysis access site (site on a person that attaches to the dialysis machine via soft tubing; important to assess the access site for patency) or of her weights (checking weights help determine if dialysis is working/or how much fluid needs to be removed) and had the potential for any access site or excess fluid concerns not being identified before Resident 21's dialysis treatments began. Findings: A review of the document titled, admission Record, dated 2/3/22 indicated Resident 21 was admitted to the facility on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
BELLAKEN HEALTH GROUP, INC.OrganizationDIRECT OWNERSHIP INTERESTsince 09/01/2000
LEUNG, BELINDAIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2000
LEUNG, KENNETHIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2000
TONG, JEFFREYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2017

CMS files one row per role, so the 9 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.5M
Net patient revenuemost recent cost report
+2.1%
Operating marginrevenue minus expenses
$3.6M
Related-party expense27% of expenses
Who pays — share of resident-days
Medicaid 41%Medicare 12%Other / private 47%

This home reported $3.6M paid to related parties — landlords or management companies under common ownership — equal to about 27% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$337per resident / day
operating cost
$10,236per month
≈ monthly operating cost
$344per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555767. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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