Brighton Care Center
1836 N. Fair Oaks Ave, Pasadena, CA 91103 · For profit - Limited Liability company · 99 certified beds · (626) 798-9125 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (73) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.8% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 9.4% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.9% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.0% | 1.2% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 13.9% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.7% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 21.1% | 9.8% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 8.9% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 9.6% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 21.1% | 10.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.2% | 12.0% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 95.8% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.2% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 10.2% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.28 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.78 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
48.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 141 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 25.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 122 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.59 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 48.0%CMS range 37.3–58.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.4%CMS range 9.6–16.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 25.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 27.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 22.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.8%CMS range 4.4–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.18 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 87.8 residents a day — about 89% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.18 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.42 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.44 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.60 hrs/resident/day on weekends vs 4.42 on weekdays — 19% thinner on weekends. RN hours go from 0.49 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
73 citations, most serious first. The 11 most serious are shown; the remaining 62 are one tap away and print in full.
- Actual harm · Gcited before2025-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two sampled residents (Residents 1 and 2) were free from falls and injury by failing to: 1.a Ensure Certified Nursing Assistant 2 (CNA 2) did not leave Resident 1 who was assessed to require increased assistance to perform tasks and the resident would benefit from caregiver (facility staff) supervision to decrease fall risk, without facility staff to supervise Resident 1 in the resident's room while the resident is sitting in a wheelchair during breakfast on 3/11/2025 in accordance with Resident 1's Physical Therapy (PT - healthcare profession that focuses on promoting, maintaining, or restoring health through patient education, physical intervention, disease prevention, and health promotion) Recertification (PTR - documentation to ensure continued PT is necessary by documenting progress, justifying medical necessity). 1.b Ensure facility staff provided supervision to Resident 1 while the resident is eating breakfast on 3/11/2025 in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent accidents (any unexpected or unintentional incident, which results or may result in injury or illness) by failing to ensure shower chair wheels were locked for one (1) of two (2) sampled residents (Resident 1) while using the toilet. These deficient practices have resulted in Resident 1 to fall on 3/11/2026 while the reisdent is using the toilet and had the potential to result in serious injury like fractures (break in bone), intracranial hemorrhage (a life threatening, acute bleeding within the skull, often referred to as brain bleed or brain hemorrhage), prolonged hospitalization, and/ or death.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility initially admitted Resident 1 on 3/8/2026 and was readmitted on [DATE] with diagnoses including, but not limited to cerebral infarction (occurs when a blood clot or blockage stops blood from reaching a part of the brain), hemiplegia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide the necessary respiratory care services for two (2) of three (3) sampled Residents ( Residents 102 and 13) reviewed for oxygen (O2, a highly reactive, colorless, odorless gas vital for life) as indicated in the facility policy by failing to:Provide Resident 102 a new humidifier (a device used to add moisture to dry oxygen, reducing irritation in the nose and throat for residents during oxygen therapy) when it was empty on 1/26/2026.Administer Resident 13's oxygen as indicated on the physician's order.These deficient practices have the potential for Residents 102 and 13 to develop respiratory complications associated with oxygen therapy.Findings: 1. During a review of Resident 102's admission Record, the admission Record indicated the resident was originally admitted to the facility on [DATE] and was readmitted on [DATE] with the following but not limited to diagnoses of dependence on supplemental oxygen (a highly reactive,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-29 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services including procedures to ensure the accurate acquiring, administering of drugs and biologicals to meet the needs for six (6) of 10 sampled residents (Residents 95, 64, 24, 82, 15, and 109) reviewed and observed for medications administration, in accordance with the facility's policy and procedure (P&P) by failing to: 1.Administer metformin (medication used to control high blood sugar levels) and potassium chloride (medication used to regulate the heartbeat) within 60 minutes of the scheduled time of 7:15 AM for Resident 95.This deficient practice had the potential for Resident 95 to experience chest pain, shortness of breath, dizziness, and placed Resident 95 at risk for inadequate blood sugar management which could cause hyperglycemia (elevated blood sugar level).2. Administer metoprolol tartrate (a medication used to treat high blood pressure) within 60 minutes of scheduled time of 7:15 AM for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-29 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure its medication error rate was less than five (5) percent (%). Eight (8) medication errors (the observed or identified preparation or administration of medication or biologicals which is not in accordance with the prescriber's order/manufacturer's specifications/accepted professional standards and principles) out of 29 opportunities (observed administered medications) for error which yielded a facility medication error rate of 27.59% for four (4) of 10 sampled residents (Residents 95, 64, 24, and 82) observed for medication administration (med pass).Licensed Vocational Nurse 1 (LVN 1) failed to administer metformin (medication used to control high blood sugar levels) and potassium chloride (medication used to regulate the heartbeat) within 60 minutes of the scheduled time of 7:15 AM for Resident 95.LVN 1 failed to administer metoprolol tartrate (a medication used to treat high blood pressure) within 60 minutes of scheduled time of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-29 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure four (4) of 10 sampled residents (Resident 95, 64, 24, and 82) were free from significant medication errors by facility to:1.Administer metformin (medication used to control high blood sugar levels) and potassium chloride (medication used to regulate the heartbeat) within 60 minutes of the scheduled time of 7:15 AM for Resident 95.This deficient practice had the potential for Resident 95 to experience chest pain, shortness of breath, dizziness, and placed Resident 95 at risk for inadequate blood sugar management which could cause hyperglycemia (elevated blood sugar level). 2. Administer metoprolol tartrate (a medication used to treat high blood pressure) within 60 minutes of scheduled time of 7:15 AM for Resident 64.This deficient practice had the potential for Resident 64 to experience high blood pressure and a decline in overall health status. 3. Administer Aspirin (a medication used as prophylaxis [action to prevent disease] for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-29 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide safe and sanitary storage and handling of food brought in by resident's family or other visitors in accordance with the facility's policy and procedure (P&P) titled Food Brought in by Family/Visitors when: 1. Three (3) unopened Ensure drinks (nutrient-dense, ready-to-drink meal replacements designed to provide protein, vitamins, minerals, and calories for individuals needing extra nutrition) were not labeled with the resident's name 2. One (1) opened apple juice bottle was not labeled with use-by date (the date up until which a food may be used safely).3. Staff food item and an unlabeled container with food (unknown if for resident or staff) were stored in the designated refrigerator for residents' use.During a concurrent observation and interview on 1/28/2026 at 10:55 AM with the Activity Director (AD) and Licensed Vocational Nurse 4 (LVN 4) in the Activity Room, the refrigerator designated for residents' use was observed. AD and LVN 4 confirmed three (3) unopened Ensure drinks were stored in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-29 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to observe infection control measures for four of 19 sampled residents (Residents 5, 49, 105, 9 and 95) as indicated on the facility policy by failing to ensure:Treatment Nurse 1 (TN 1) performed hand hygiene (washing hands with soap and water for at least 20 seconds, or using alcohol-based sanitizer, to effectively eliminate germs and prevent disease spread) after removing a soiled wound dressing for Resident 5.TN 1 performed hand hygiene after touching a bedside table in Resident 49's room (Room B -room that is on enhanced barrier precaution room [EBP- infection control measures that require healthcare workers to wear gowns and gloves during all high-contact resident care activities to prevent the spread of multi-drug resistant organisms {MDROs}]), and before preparing treatment for Resident 105, who is in Room A ( on enhanced barrier precaution room).Laundry Staff (LS) performed hand hygiene after picking up trash from the floor, opening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-29 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an antibiotic (type of medication that kills or inhibits the growth of bacteria) surveillance (the continuous tracking and analysis of how antibiotics are used and how bacteria are becoming resistant to them) data collection form was completed for two (2) of three (3) sampled residents (Resident 5 and 106) reviewed for antibiotic in accordance with the facility policy. This deficient practice had the potential for the residents to be prescribed inappropriate antibiotics and increased the risk for developing antibiotic-resistant organisms (bacteria that are not controlled or killed by antibiotics).Findings:1. During a review of Resident 105's admission Record, the admission Record indicated the resident was originally admitted to the facility on [DATE] and was readmitted on [DATE] with the following but not limited to diagnoses of cellulitis (a skin infection that causes swelling and redness) of the left and right lower limb and ulcer (a small…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-29 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (1) of three (3) sampled residents (Resident 8) reviewed for beneficiary notification was not provided with the Skilled Nursing Facility (SNF) Beneficiary Notification form (also called the Skilled Nursing Facility Advance Beneficiary Notice of Non coverage Form, a Medicare [federal health insurance program] - required notice provided to Medicare beneficiaries when Medicare payment is expected to be denied for certain services or items) in accordance with the facility's policy and procedure (P&P).This deficient practice had the potential to result in Resident 8 not being able to exercise the resident's right to file an appeal and cause stress to the resident for inability to make adequate arrangements for charges that may be incurredFindings: During a review of Resident 8's admission Record, the admission record indicated Resident 8 was admitted to the facility on [DATE], with the diagnoses including but not limited to schizophrenia (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-29 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to secure and provide confidentiality (safeguarding the content of information including video, audio, or other computer stored information from unauthorized disclosure without the consent of the resident and/or the individual's surrogate or representative) of medical records for one (1) of 1 sampled residents Resident 85) reviewed for privacy when Resident 85's wound treatment order was left exposed when Computer 1's (COM 1) screen was left open and unattended on 1/27/2026. This deficient practice violated Resident 85's right to privacy and confidentiality.Findings:During a review of Resident 85's admission Record, the admission Record indicated Resident 85 was admitted to the facility on [DATE] with diagnoses that included displaced supracondylar fracture with intracondylar extension of lower end of right femur (an injury where the thighbone breaks just about the knee joint), aftercare following joint replacement surgery (a procedure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 62 citations
- Potential for harm · Dcited before2026-01-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its policy and procedure to ensure an allegation of physical abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) was reported to California Department of Public Health (CDPH), local law enforcement, and Ombudsman (an official appointed to investigate individuals' complaints against the facility) within two (2) hours for one (1) of 1 sampled residents (Resident 8) reviewed for abuse. This deficient practice had the potential to under report allegations of abuse and placed Resident 1 at risk for further abuse. Findings: During a review of Resident 8's admission Record, the admission record indicated Resident 8 was admitted to the facility on [DATE], with the diagnoses including but not limited to schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels, and behaves), bipolar disorder (mental disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-29 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a coordination for a Level II Preadmission Screening and Resident Review Assessment (Level II PASRR, comprehensive evaluation conducted by the appropriate state-designated authority that determines whether an individual has mental disorder [MD], intellectual disability [ID] or a related condition, and determines the appropriate setting for the individual, and recommends what, if any, specialized services and/or rehabilitative services the individual needs) was completed within 24 hours for a resident with a positive (individuals who have or are suspected to have MD, ID or a related condition) Level 1 PASRR (initial screening for possible serious MD, ID, and related conditions) for one (1) of three (3) sampled residents (Resident 60) reviewed for PASARR, in accordance with the facility policy.This deficient practice had the potential for Resident 60 to be inappropriately placed in the nursing home and not receive the necessary and appropriate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two (2) of 19 sampled residents (Resident 19 and Resident 24) received treatment and care in accordance with its Policy and Procedure (P&P) by failing to:Assess and obtain treatment for Resident 102's itch and peeling skin.Assess and obtain treatment for Resident 7's thick, brittle, and discolored nails.This deficient practice has the potential to cause complications such as infection and hospitalization of Residents 102 and 7.Findings:1. During a review of Resident 102's admission Record, the admission Record indicated the resident was originally admitted to the facility on [DATE] and was readmitted on [DATE] with the following but not limited to diagnoses of fracture (broken bone) of upper and lower right fibula (the outer and usually smaller of the two bones between the knee and the ankle in humans) and diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing).During a review of Resident 102's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate care and services for one (1) of 1 sampled residents (Resident 60) reviewed for catheter (indwelling catheter, tube inserted into the bladder to drain urine into a drainage bag) by failing to assess, monitor, and document signs and symptoms (s/sx) of urinary tract infection (UTI- an infection in any part of the urinary system, the kidneys, bladder [organ that stores urine] or urethra [the tube through which urine leave the body]) as indicated in the physician's order and care plan and to keep the indwelling catheter bag off the floor as indicated in the facility's Urinary Catheter Care Policy and Procedure (P&P). These deficient practices had the potential to result in delayed UTI identification, delayed treatment, worsening infection, and hospitalization.Findings: During a review of Resident 60's admission Record, the admission record indicated Resident 60 was initially admitted to the facility on [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-29 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 60) reviewed for tube feeding (gastrostomy tubes [GT- a flexible tube surgically inserted through the wall of the abdomen directly into the stomach for feeding, fluid, and medication administration]) receive appropriate treatment and services by failing to properly label Resident 60's GT formula bag with licensed nurse's initials, date, and time the formula was hung/administered as indicated on the facility policy. This deficient practice placed Resident 60 at risk for not receiving the correct tube feeding and amount per physician's order, which could lead to complications such as weight loss and fluid overload (an excess of fluid in the body). Findings: During a review of Resident 60's admission Record, the admission record indicated Resident 60 was initially admitted to the facility on [DATE] and readmitted on [DATE], with the diagnoses including but not limited to Huntington's Disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-29 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary care and services for one (1) of 1 sampled resident (Resident 11) reviewed for dialysis (the medical necessity for ongoing removal of waste and excess fluid from the blood to sustain life due to permanent kidney failure) by failing to:Monitor Resident 11's fluid intake weekly and follow the physician's order for fluid restriction of 1200 milliliters (ml- unit of measurement for volume) a day.Develop a resident-centered comprehensive care plan (a care plan developed and implemented to meet the resident's preferences and goals, and addresses the resident's medical, physical, mental, and psychosocial needs) for Resident 11 who was on fluid restriction.This deficient practice had the potential to place Resident 11 at risk for fluid overload (when the body has too much water leading to swelling, high blood pressure, shortness of breath, and heart strain) .Findings:During a review of Resident 11's admission Record, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-29 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure safe provision of pharmaceutical services as indicated in the facility policy by failing to refrigerate one unopened insulin (a hormone made by the pancreas [sits behind the stomach in the upper abdomen that plays a key role in both digestion and blood sugar regulation] that acts like a key so it can be used for energy, effectively lowering blood sugar levels after eating) vial for Resident 108, in accordance with the facility policy.This deficient practice increases the risk of Resident 108 receiving a medication that had become ineffective or toxic due to improper storage, possibly leading to health complications resulting in hospitalization or death.Findings:During a review of Resident 108's admission Record, the admission Record indicated the resident was admitted on [DATE] with the following but not limited to diagnoses of hypertensive (HTN - high blood pressure) chronic kidney disease (long-term, progressive, and irreversible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed provide accurate documentation of treatment done for one (1) of 19 sampled residents (Resident 9) in accordance with professional standards (the expectations, guidelines, and rules that individuals in a particular profession must follow to maintain quality, ethics, and safety in their work) and practices by failing to transcribe physician's order for Resident 9's oxygen administration from Hospice (a program that gives special care to residents who are near the end of life and have stopped treatment to cure or control their disease) agency order to the resident's physician's order in the facility records. This deficient practice had the potential to affect the accuracy of clinical assessments and medical management for Resident 9.Findings:During a review of Resident 9's admission Record, the admission record indicated Resident 9 was admitted to the facility on [DATE], with the diagnoses including but not limited to dependence of supplemental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-07 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one (1) of four (4) sampled residents (Resident 1) was provided with a breakfast tray that did not contain food that the resident was allergic to. This failure had the potential to result in Resident 1 experiencing an allergic reaction such as anaphylaxis (a severe, whole-body allergic reaction that happens quickly and can be life-threatening).During a review of Resident 1's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of syncope (fainting or passing out, caused by a temporary lack of blood flow and oxygen to the brain) and collapse (to fall down) and autoimmune thyroiditis (when the immune system mistakenly attacks its own thyroid gland [a small, butterfly-shaped endocrine gland in the front of the neck that produces hormones to control the body's metabolism, energy use, growth, and other vital functions such as heart rate and digestion] causing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's call light (an alerting device for nurses or other nursing personnel to assist a patient when in need) was within easy reach for one of three (3) sampled residents, (Resident 2). This deficient practice had the potential to cause delay or not able to provide care and services for Resident 2's requests and needs to maintain Resident 2's safety and highest wellbeing.During a review of Resident 2's admission Record indicated Resident 2 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included but not limit to type II diabetes mellitus (a chronic condition that happens when you have persistently high blood sugar levels. Insulin resistance is the main cause, and it has resulted in a condition where the kidneys are damaged and can't function properly), rheumatoid arthritis (a chronic progressive disease causing inflammation in the joints and resulting in painful deformity and immobility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an allegation of abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) on 8/4/2025 for one (1) of two (2) sampled residents (Residents 1) within two (2) hour timeframe to the State Survey Agency (SA, where state law provides for jurisdiction in long-term care facilities), the state ombudsman (advocates for residents of nursing homes, board and care homes and assisted living facilities), and local law enforcement. This deficient practice had the potential to compromise or impede the protection of Resident 1, which could affect the resident's emotional and mental wellbeing.Findings:During a review of Resident 1's admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnoses included right hip fracture (a partial or complete break in the upper part of the thigh bone [femur] where it meets the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop an individualized resident-centered care plan (a care plan that prioritizes the unique health needs and desired outcomes of the resident) with measurable objectives, timeframe, and interventions when a resident was wrapping the bed remote cord around his arms for one (1) of two (2) sampled residents (Resident 1). This deficient practice has the potential to delay in the necessary care and services for Resident 1 which resulted in skin discoloration on both arms. Findings: During a review of Resident 1's admission Record, the admission Record indicated the resident was originally admitted to the facility on [DATE] and was readmitted on [DATE] with the following diagnoses of dementia (a progressive state of decline in mental abilities), anxiety (a feeling of worry, nervousness, or unease, typically about an imminent event or something with an uncertain outcome), depression (a mental health condition characterized by a persistent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report a fall accident that happened on 5/15/2025 accordance of facility ' s policy for one (1) of 2 (two) sampled residents (Resident 1). This failure not only resulted in a delay of an onsite inspection by the California Department of Public Health (CDPH) to investigate incident of fall, but also lead to delay of prevent further falls to ensure safety of Resident 1 and other residents in the facility. Findings: During a review of Resident 1's admission Record indicated Resident 1 was initially admitted to the facility on [DATE], and readmitted to the facility on [DATE], with diagnoses that included but not limit to fracture of nasal bones subsequent encounter for fracture with routine healing (the patient is receiving aftercare and follow-up visits for the injury after initial active treatment and the fracture is healing normally), history of falling, chronic obstructive pulmonary disease [(COPD), a progressive lung disease that makes it difficult to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a colostomy (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body) care plan (a document that outlines the facility ' s plan to provide personalized care to a resident based on the resident ' s needs) per facility policy, for one of four sampled residents (Resident 2). These failures had the potential for Resident 2 to receive colostomy care that is not personalized to meet the specific needs identified above, which could result in decreased quality of care and quality of life. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included colostomy status, malignant neoplasm of colon and abscess (a collection of pus) of intestine. During a review of Resident 2 ' s discharge Minimum Data Set (MDS- a resident assessment tool), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-04 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide colostomy (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body) care for one of four sampled residents (Resident 2) as ordered by the physician. This failure had the potential to result in colostomy complications including discomfort, stool leakage or decreased quality of life for Resident 2. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included colostomy status, malignant neoplasm (a cancerous tumor) of colon (the large intestine) and abscess (a collection of pus) of intestine. During a review of Resident 2 ' s Discharge Minimum Data Set (MDS- a resident assessment tool), dated 3/17/2025, the MDS indicated Resident 2 has intact cognitive skills. The MDS indicated Resident 2 was partial moderate assistance for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the colostomy (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body) care was documented accurately and completely for one of two sampled residents (Resident 2), as indicated in the facility's policy titled, Charting and Documentation,. This failure had the potential to negatively impact the delivery of treatments and care for Resident 2's colostomy. FINDINGS: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included colostomy status, malignant neoplasm (a cancerous tumor) of colon (the large intestine) and abscess (a collection of pus) of intestine. During a review of Resident 2's Minimum Data Set (MDS -a resident assessment tool), dated 3/17/2025, the MDS indicated Resident 2 has intact cognitive skills (ability to understand and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise the care plan (a care plan that prioritizes the unique health needs and desired outcomes of the resident) for one (1) of two sampled residents (Resident 1) who was at risk for falls by failing to ensure Resident 1's Care Plan for High risk for falls was revised on 3/4/2025 to reflect the Physical Therapy (PT - healthcare profession that focuses on promoting, maintaining, or restoring health through patient education, physical intervention, disease prevention, and health promotion) Recertification (PTR - documentation to ensure continued PT is necessary by documenting progress, justifying medical necessity) note to increase assistance to the resident to perform task and caregiver supervision to decrease fall risk. This deficient practice has the potential for Resident 1 to have further falls, which could result in harm, hospitalization, and/or death. Findings: During a review of Resident 1's admission Record, the admission Record indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the call light was addressed in a timely manner (one of the major communication technologies that link nursing home staff to the needs of residents) for one (1) of 3 sampled residents (Resident 2). This deficient practice had the potential to result in a delay in care and services for Resident 2. Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] with diagnosis which included dysphagia (swallowing difficulties), muscle weakness, hypothyroidism (thyroid gland does not produce enough thyroid hormones). During a review of Resident 2's Minimum Data Set (MDS, a resident assessment tool), dated 1/21/2025, the MDS indicated Resident 2 ' s cognitive skills (processes of thinking and reasoning) for daily decision making was severely impaired. The MDS also indicated Resident 2 was dependent (helper does all the effort) on toilet hygiene, shower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide grooming services to one (1) of three (3) sampled residents (Resident 1) who were dependent with activities of daily living (ADLs- are activities related to personal care that include bathing or showering, dressing, getting in and out of bed or a chair, walking, using the toilet, and eating), in accordance with the facility ' s policy. This deficient practice resulted in Resident 1 ' s unkempt and dirty fingernails and toenails potentially leading to skin injury, infection, and scarring. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] with diagnosis which included sepsis (a serious condition in which the body responds improperly to an infection), dysphagia (swallowing difficulties) and depression. During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 2/8/2025, the MDS indicated Resident 1 ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-08 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Direct Care Service Hours Per Patient Day (DHPPD, refers to the actual hours of work performed per patient day by a direct caregiver) was updated in accordance with the facility's policy and procedure titled Posting Direct Care Daily Staffing Numbers. This deficient practice had the potential for residents and visitors to not be informed of the facility's census and staffing. Findings: During a concurrent observation and interview on 3/7/2025 at 8:38 AM with license vocational nurse (LVN 1), the DHPPD was observed in nursing station 1. LVN1 stated the DHPPD was not updated since the date observed indicated 3/4/25. During an interview on 3/7/2025 at 2:51 PM with LVN 2, LVN 2 stated nursing hours was posted in every station to indicate the number of Registered Nurse (RN), LVN, and Certified Nursing Assistants on that specific shift, based on the resident census. LVN 2 stated the DHPPD should be updated, and when the DHPPD was not updated, it would provide wrong information to the residents and staff.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure Resident 1's Santyl ointment (ointment used to remove damaged or burned skin) was labeled indicating the Resident 1 ' s name, the route of administration, the medication dose, and the frequency of administration in accordance to the facility ' s policy and procedure titled, Labeling of Medication Containers. This deficient practice had the potential for Resident 1 to not receive medications as ordered or as directed. 2. Ensure medication cart 1 (med cart 1- a movable piece of equipment used in healthcare facilities to store, transport, and dispense medicines, medical supplies, and emergency equipment) was kept locked when unattended to prevent unauthorized access in accordance with the facility ' s P&P titled Security of Medication Cart. This deficient practice had the potential to result in unauthorized access of medications by residents, visitors and staff and predisposing them to possible medication overdose (taking a toxic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a record review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses of metabolic encephalopathy (abnormalities of water, electrolytes, vitamins, and other chemicals that adversely affect the brain function), multiple sclerosis (an autoimmune disease that affects the brain and spinal cord with symptoms ranging from numbness and tingling to blindness and paralysis), and contracture (a condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) of right hand. During a record review of Resident 1's Minimum Data Set (MDS, a federally mandated resident assessment and tool), dated 11/8/2024, the MDS indicated the resident's cognitive (mental action or process of acquiring knowledge and understanding) skills for daily decision making was intact. The MDS indicated Resident 1 had impairment on both sides of the upper extremity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive, resident-centered care plan was developed for five (5) of 21 sampled residents (Resident 126, 1, 37, 2, and 59) as indicated on the facility's policy: 1. Resident 126 did not have a care plan for the use of oxygen. 2. Resident 1 did not have a care plan for Restorative Nursing Assistant (RNA) services (provided by certified nursing assistants [CNAs] who specialize in rehabilitation and restorative care for residents with limited mobility.) 3. Resident 37 did not have a care plan for the refusal of RNA services. 4. Resident 59 did not have a care plan for Low Air Loss (LAL) mattress (operates using a blower-based pump that is designed to circulate a constant flow of air through the mattress, commonly used to heal pressure ulcers [localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence]). 5. Resident 2 did not have a care plan for the use of an indwelling catheter (Foley catheter; a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Residents 1 and 59) were provided necessary treatment and services to prevent formation of and promote healing of pressure injury (pressure ulcers, injury to the skin and underlying tissue resulting from prolonged pressure on the skin) in accordance with the facility's policy and procedure and physician's order by failing to ensure Resident 1 and 59's low air loss mattress (LAL, mattress used for residents who are at risk for developing sores or already have pressure sores designed to circulate a constant flow of air for the management of pressure sores) was on the correct settings. This deficient practice had the potential to place Residents 1 and 59 at risk for skin integrity complications and to have worsening or recurrence of a pressure sore. Findings: 1. During a record review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of four sampled residents (Resident 1 and 2) who had an indwelling urinary catheter (Foley Catheter, tube inserted into the bladder to drain urine into a drainage bag) received appropriate care and services as indicated in the physician's orders by failing to appropriately assess and document signs and symptoms (s/sx) of urinary tract infection (UTI, an infection in any part of the urinary system, the kidneys, bladder [organ that stores urine] or urethra [the tube through which urine leave the body]). These deficient practices resulted in delayed UTI identification, delayed treatment, and had the potential to lead to worsening infection. Findings: 1. During a record review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses of benign prostatic hyperplasia (BPH, non-cancerous prostate gland enlargement that can cause…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a review of Resident 16's admission Record, the admission Record indicated Resident 16 was originally admitted on [DATE] and was readmitted on [DATE] with the following diagnoses of dementia (a progressive state of decline in mental abilities) and anxiety (a feeling of fear, dread, and uneasiness). During a review of Resident 16's Minimum Data Set (MDS - a resident assessment tool), dated 9/19/2024, the MDS indicated resident was moderately impaired with cognitive (the ability to understand and make decisions) skills for daily decision making. MDS also indicated Resident 16 required partial/moderate assistance (helper does less than half the effort. Helper lifts, holds or supports trunk or limbs, but provides less than half the effort) with toileting hygiene, shower/bathe self, and putting on/taking off footwear. Resident 16 also required supervision or touching assistance (helper provides verbal cues and/or touching/steadying and/or contact guard assistance as resident completes activity. Assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to administer medications per facility policy for two (2) of four (4) sampled residents (Resident 228 and 223) observed during medication administration by failing to: 1. Administer Resident 228's aspirin (a type of nonsteroidal anti-inflammatory drug [NSAID] that can treat pain, inflammation, and lowers risk of stroke or blood clots) with food as indicated on the physician's order. 2. Administer Resident 223's Simbrinza Ophthalmic Suspension 1-0.2 percent (%) (Brinzolamide - Brimonidine Tartrate- used to treat increased pressure in the eye) between 8AM and 10AM. These failures had the potential risk of adverse effects (an undesired harmful effect resulting from a medication or other intervention) for Residents 228 and 223. Findings: 1. During a review of Resident 228's admission Record, the admission Record indicated Resident 228 was admitted to the facility on [DATE], with diagnoses that included anemia (a condition where the body does not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure its medication error rate was less than five (5) percent (%). Two (2) medication errors (the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber's order/ manufacturer's specifications / accepted professional standards and principles) out of 25 opportunities (observed administered medications) for error, yielded a facility medication rate of 8% for two (2) of four (4) sampled residents (Resident 228 and Resident 223) observed during medication administration (med pass). The medication errors were as follows: 1. Administer Resident 228's aspirin (a type of nonsteroidal anti-inflammatory drug [NSAID] that can treat pain, inflammation, and lowers risk of stroke or blood clots) with food as indicated on the physician's order. 2. Administer Resident 223's Simbrinza Ophthalmic Suspension 1-0.2 percent (%) (Brinzolamide - Brimonidine Tartrate- used to treat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow proper food handling practices in accordance with its policy and procedure by failing to: a. Label foods in the kitchen with item name and 'use by' date (the last date recommended for the use of the product) and/ or open date. b. Discard expired food items in the kitchen. These deficient practices had the potential to result in pathogen (germ) exposure to residents and placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever and can lead to other serious medical complications and hospitalization. Findings: During a concurrent observation in the kitchen and interview with the Dietary Supervisor (DS) on 12/9/2024 at 7:40 AM, the kitchen was observed with food items not labeled to indicate the food item names and use by date. The DS stated all food items were supposed to be labeled with food item name, use by date, and food must be discarded when expired. DS stated. the following were found in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. During a review of Resident 126's admission Record, the admission Record indicated Resident 126 was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses of trigeminal neuralgia (a type of chronic pain disorder that involves sudden attacks of severe facial pain) and repeated falls. During a review of Resident 126's MDS, dated [DATE], the MDS indicated resident had an intact cognitive skill for daily decision making. MDS also indicated Resident 126 required substantial/maximal assistance with toileting hygiene, shower/bath self, upper body dressing, lower body dressing and putting on/taking off footwear. Resident 126 required supervision or touching assistance (helper provides verbal cures and/or touching/steadying and/or contract guard assistance as resident completes activity. Assistance may be provided throughout the activity or intermittently) with eating, oral hygiene, and personal hygiene. During an observation on 12/9/2024 at 9:39 AM, Resident 126 was observed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accommodate the needs of two of 21 (Residents 39 and 29) residents, by failing: 1. To ensure the call light (initial communication between staff and residents) was within reach of Resident 39 when the resident needed to call for help to ask for water on 12/11/2024. 2. To provide Resident 29 with a touch pad call light (with a gentle touch, it will signal to notify a caregiver that assistance is needed) which is appropriate for the resident condition/needs. This deficient practice has the potential to delay in the necessary care and services and/ or needs not being met for Resident 39 and 29. Findings: 1. During a review of Resident 39's admission Record indicated resident was originally admitted on [DATE] and was readmitted on [DATE] with the following diagnoses of dementia (a progressive state of decline in mental abilities) and depression (elevation or lowering of a person's mood). During a review of Resident 39's History and Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to coordinate with the primary physician and IDT and to collaborate with Hospice 1 regarding Resident 1's Responsible Party's (RP 1) request to place Resident 1 under hospice care (a program that gives special care to residents who are near the end of life and have stopped treatment to cure or control their disease) for one of 21 sampled residents (Resident 1). This deficient practice resulted in a delay or lack of coordination in delivery of hospice care and services to Resident 1. Findings: During a record review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses of quadriplegia (paralysis of all four limbs), metabolic encephalopathy (abnormalities of water, electrolytes, vitamins, and other chemicals that adversely affect the brain function), and multiple sclerosis (an autoimmune disease that affects the brain and spinal cord…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide Restorative Nursing Services (a program available in nursing homes to help residents maintain any progress made during therapy treatments, enabling them to achieve their highest practicable level of functioning) as ordered by the physician to increase, prevent, or maintain range of motion (ROM, full movement potential of a joint) for one of three sampled residents (Resident 1). This deficient practice placed Resident 1 at risk for decline in physical functions and developing contractures (condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) in the extremities (a limb of the body, such as the arm or leg) for not receiving the ordered exercises. Findings: During a record review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses of metabolic encephalopathy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe provision of pharmaceutical services for one (1) of two (2) medication carts (Medication Cart 2) as indicated in the facility policy by failing to ensure Resident 47's: a. open vial of Humalog (brand name for insulin lispro a fast-acting insulin [a hormone that helps regulate blood sugar levels and metabolism]) was labeled with an open date. b. 2 unopened Humulin N (brand name for NPH insulin which is an intermediate-acting insulin) KwikPens (brand name for a prefilled, disposable insulin pen that can be used to deliver insulin) were stored in the refrigerator. This deficient practice had the potential for adverse reaction in the event that these medications were administered to Resident 47. Findings: During a review of Resident 47's admission Record, admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of chronic kidney disease (CKD; a condition where the kidneys are damaged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-12 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' meals were palatable (refers to the taste and/or flavor of the food) for one of two sampled residents (Resident 34) in accordance with the facility policy. This failure had the potential to result in dissatisfaction, decreased food intake and place Resident 34 at risk for unplanned weight loss. Findings: During a review of Resident 34's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted [DATE] with diagnoses of type two (2) diabetes mellitus (a chronic condition in which the body does not use insulin [a hormone produced by the pancreas (organ in the abdomen that regulates hormone production) that regulates blood sugar levels] properly or does not produce enough insulin) with diabetic neuropathy (a complication of diabetes that occurs when high blood sugar levels damage nerves throughout the body) and gastroesophageal reflux disease (GERD; a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-08 · tag F0572 — isolatedGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that one of two sampled residents (Resident 1) and Resident 1's Responsible Party (RP 1) were informed of the resident's rights and services upon admission at the facility. Resident 1 was admitted to the facility on [DATE] at 8:40 PM, Resident 1 and RP 1's did not receive the facility's admission packet (an admission agreement that explains the resident's rights and responsibilities in the nursing home) until 10/25/2024. This deficient practice had the potential to negatively impact Resident 1's rights to be informed. Findings: During a review of Resident 1's admission Record indicated resident was originally admitted on [DATE] and was readmitted on [DATE] with the following diagnosis of dementia (a progressive state of decline mental abilities) and depression (a group of conditions associated with the elevation or lowering of a person's mood, such as depression or bipolar disorder). During a review of Resident 1's History and Physical (H&P),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent elopement (leaving the facility without the staff's knowledge and/or supervision) for one (1) of two (2) sampled residents (Resident 1) when Resident 1 left the facility through his room's sliding door and to the facility's emergency exit door located near the laundry room (Exit Door 1) and the alarm did not go on. This failure resulted in Resident 1 eloped on 10/28/2024 between 1:38 AM to 1:48 AM and Resident 1 was found on 10/29/2024 around 3:40 PM along Street 1 and 2 chatting with unknown individuals and the reisdent refusing to return to the facility. Findings: During a review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included hemiplegia (a severe or complete loss of strength or paralysis on one side of the body) and hemiparesis (a mild loss of strength in a leg, arm, or face) following cerebral infarction (a damage to tissues in the brain due to a loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-11 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow the facility ' s policy and procedure titled Administrative Manual under Nursing Services, Nurse staffing: (NHPPD) (NHPPD-form indicating projected and actual daily nursing hours) by: 1. Failing to indicate in the posted NHPPD form the actual hours worked by licensed and unlicensed nursing staff directly responsible for resident care on 9/4/2024, 9/6/2024, 9/9/2024, and 9/11/2024. 2. Failing to ensure the NHPPD form is posted in a prominent location readily accessible to resident and/ or visitors for viewing. 3. Failing to ensure the NHPPD form for the following dates 8/30/2024 to 9/1/2024 were completed and available for review when requested on 9/10/2024. This deficient practice resulted in inaccessibility of the accurate daily number of clinical staff giving direct care to the residents. Findings: During an observation on 9/10/2024 at 2:00 PM at the Facility ' s reception area, NHPPD form to reflect the nurse staffing information for 9/10/2024 was not posted. During an observation on 9/10/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-05 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its Facility Initiated Transfer /Discharge policy for (1) of three (3) sampled residents (Resident 1) by failing to: 1. Complete the Transfer Assessment form before transferring Resident 1 to Facility 2. 2. Complete a Discharge Summary to include documentation of Resident 1's basis for transfer to Facility 2. 3. Obtain a Physician's order for Resident 1 to be transferred to Facility 2. 4. Inform Resident 1 of which facility he was being transferred to. This deficient practice has the potential for an unsafe and inappropriate discharge. Findings: During a review of Resident 1's admission Record, the admission Record indicated the resident was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 1's diagnoses included seizures (a sudden, uncontrolled burst of electrical activity in the brain), acute respiratory failure (occurs when you do not have enough oxygen in your blood) with hypoxia (a dangerous condition that happens when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (1) of three (3) sampled residents (Residents 1) did not elope from the facility as indicated in the facility's policy and procedure by failing to: 1. Provide adequate supervision on 8/28/2024 at 7PM. 2. Accurately assess Resident 1 for Risk for elopement (a form of unsupervised wandering that leads to the resident leaving the facility) 3. Develop a resident centered care plan to include specific interventions such as supervision to prevent elopement and implement use of wander guard (a bracelet that can be integrated with a resident's security system to alert staff when residents have wandered). This deficient practice resulted in Resident 1 from eloping the facility on 8/28/2024, which placed the resident at risk for injury, harm, and death. Findings: During a review of Resident 1's admission Record, the admission Record indicated the resident was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-21 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that three (3) of 4 sampled licensed nursing staff were competent to provide the necessary nursing services and care for the residents in accordance with the facility ' s policy and procedure (P&P) by: 1. Failing to evaluate and ensure that Registered Nurse 1 (RN 1) was competent and had the skill sets necessary before providing care to the residents in the facility. 2. Failing to evaluate and ensure that Licensed Vocational Nurse 1 (LVN 1) and LVN 2 were competent and had the skills sets necessary before providing care to residents in the facility. These deficient practices had the potential for residents not to receive appropriate and safe nursing care and services from facility licensed nurses, placing the residents at risk for injury or harm. Findings: During an interview with the Infection Preventionist Nurse (IPN), on 8/21/24, at 2:10 PM, IPN stated the facility used the Competency Training Validation (the process of assessing, verifying, and documenting an individual's competencies in a specific area) form to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-21 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure a safe environment for residents, staff, and the public by failing to provide: 1. Documented evidence of HCAI permit and approvals for roofing work. 2. Documented evidence of HCAI permit and approvals for installation of one of six Heating, Ventilation, and Air Conditioning (HVAC) units (HVAC unit #3). The California Department of Healthcare Access and Information (HCAI) monitors the construction, renovation, and seismic safety of California ' s skilled nursing facilities. Findings: During an interview on 8/21/2024 at 9:35 a.m., the Facility Administrator (FA) stated the facility had almost an entirely new roof about one year before he work at the facility. The FA stated he didn ' t know how much of the roof was replaced. The FA also stated that the roof work was done because it was raining around two years ago January of 2023. The FA further stated he believes the facility went through HCAI for the roof replacement project. The FA stated during the year 2022 rainstorm season, ¾ of the roof was affected with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that the call light (a device found near a patient's bed or within reach that consists of a button that, when pressed, sends a signal to the nursing station or a centralized system, alerting healthcare providers that assistance is required in the patient's room) was within the resident's reach while in bed for one out of four sampled residents (Resident 3). This deficient practice had the potential to cause a safety issue such as fall and prevent Resident 3 from receiving medical attention when necessary. Findings: During a review of Resident 3's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes (a disease in which your body does not produce enough insulin needed to control sugar levels in the blood) and dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive and resident-centered care plan to address the Peripherally Inserted Central Catheter (PICC; a thin, flexible tube that's inserted into a vein in the upper arm and threaded into a large vein near the heart) line for one out of four sampled residents (Resident 1). This deficient practice had the potential to cause inappropriate care of Resident 1's PICC line which can potentially result in PICC line infection and hospitalization. Findings: During a review of Resident 1's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included sepsis (a life-threatening medical emergency that occurs when the body's immune system has an extreme response to an infection), and Coronavirus 2019 (COVID 19,a highly contagious respiratory disease caused by the SARS-CoV-2 virus). During a review of Resident 1's Minimum Data Set (MDS; a care assessment and screening tool) dated 8/11/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to observe infection control measures for 2 of 4 sampled residents (Residents 1 and 2) by failing to: 1. Ensure that trash can was emptied when full in a Coronavirus 2019 (COVID 19; a highly contagious respiratory disease caused by the SARS-CoV-2 virus) isolation room (hospital room that keep patients separate from others to prevent the spread of infections) for Resident 1. 2. Ensure that Intravenous (IV) tubing (a flexible plastic tube that delivers fluids, medications, and other therapies into the body through a vein) was dated and labeled for Resident 2. These deficient practices had the potential to cause and spread infection within the facility among staff and residents. Findings: 1. During a review of Resident 1's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included sepsis (a life-threatening medical emergency that occurs when the body's immune system has an extreme response to an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a care plan (a document that outlines the facility ' s plan to provide personalized care to a resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs) to provide interventions swollen (enlargement caused by a buildup of fluid in the tissues) left hand for one of one sampled resident (Resident 1) in accordance with the facility policy. This failure resulted in the lack specific care interventions for Resident 1 ' s left hand swelling, with the potential to worsen Resident 1 ' s left hand condition and function. Findings: A review of Resident 1 ' s admission Record, indicated Resident was readmitted to the facility on [DATE] with diagnoses that included dementia (a condition characterized by progressive or persistent loss of intellectual functioning), repeated falls, muscle wasting (deterioration of muscle tissue) and atrophy (decrease in size), and acute…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an observation, interview, and record review the facility failed to provide a safe, clean, and homelike environment for two (2) of four (4) sampled residents (Resident 10 and Resident 81) for environment care area, as indicated on the facility policy when the residents' room wall paint were observed peeling, discolored, and patchy. This deficient practice can potentially affect the resident's mental and psychosocial well-being. Findings: 1. A review of Resident 10's admission Record indicated the resident was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 10's diagnoses included chronic obstructive pulmonary disease (COPD, a chronic inflammatory lung disease that causes obstructed airflow from the lungs), diabetes mellitus (a condition that happens when your blood sugar [glucose] is too high) and hypertension (high blood pressure). A review of Resident 10's Minimum Data Set (MDS, a standardized assessment and care-screening tool), dated 12/16/2023, indicated Resident 10 had intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility failed to provide a communication board (a sheet of symbols, pictures, or photos that individual will point to, to communicate with those around them.) for two (2) of three (3) sampled residents (Resident 341 and 22) for activities of daily living (ADL) care area, in accordance with the facility policy. This deficient practice had the potential for unmet residents' needs, which can result to a decline in physical and emotional well-being. Cross reference with F656 Findings: 1. A review of the admission Record indicated Resident 341 was admitted to the facility on [DATE], with diagnoses that included hypertension (high blood pressure) and cellulitis (bacterial skin infection) of left lower leg. A review of the Minimum Data Set (MDS- a standardized assessment and care screening tool), dated 1/2/2024, indicated Resident 341's cognitive (relating to the process of acquiring knowledge and understanding) skills for daily decision-making skills were intact.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-12 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two (2) out of three (3) sampled residents (Resident 77 and 340) for activities of daily living (ADL) care area were provided care and services to maintain good grooming and personal hygiene. 1. Resident 340 who was dependent with staff for ADLs was observed with incontinent brief, soaked with urine and soiled with stool. This deficient practice had the potential for Resident 340 to develop infection and skin breakdown which could result in the decline of the resident's wellbeing. 2. Resident 77's nails on both hands were observed as thick, with brownish discolorations and untrimmed. This deficient practice had the potential to result in a negative impact on Resident 77 quality of life and self-esteem. Findings: 1. A review of Resident 340's admission Record indicated the resident admitted to the facility on [DATE]. Resident 340's diagnoses included encephalopathy (a general term that describes a disease that damages your brain)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement treatment for the prevention of pressure ulcer (painful wound caused as a result of pressure or friction) by failing to ensure the low air loss mattress (LAL, mattress used for residents who are at risk for developing sores or already have pressure ulcer designed to circulate a constant flow of air for the management of pressure sores) was on the correct setting for three (3) of five (5) sampled residents (Residents 1, 36 and 76) for pressure ulcer care area, in accordance with the facility's policy and procedure. This deficient practice had the potential to place the residents at risk for skin integrity complications and pressure injury. Findings: 1. A review of Resident 1's admission Record indicated the resident was admitted to the facility on [DATE] and was re-admitted on [DATE]. Resident 1's diagnoses included chronic obstructive pulmonary disease (COPD, a chronic inflammatory lung disease that causes obstructed airflow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide oxygen therapy (treatment that provides supplemental, or extra oxygen) and necessary respiratory care services for six (6) of seven (7) sampled residents (Resident 1, 23, 36, 45, 47, 68, and 83) for respiratory care area, in accordance with the facility's policy and procedure when: 1. Resident 83's oxygen humidifier was not dated. This deficient practice had the potential for the humidifier not to be changed timely that could lead to respiratory discomfort. 2. Resident 36's oxygen tubing was tied on the overhead trapeze (a triangle-shaped metal bar that hangs above the resident's bed, used to facilitate movement and positioning of a resident). In addition, the facility failed to ensure Resident 36's oxygen humidifier was not empty and had sterile water (water free of any microbes [tiny living things that are found all around us and are too small to be seen by a naked eye], used to prevent growth of organisms and bacteria in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store food and prepare food in sanitary manner to prevent growth of microorganisms that could cause food borne illness (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, viruses, or parasites that contaminate food, as well as toxins) by failing to ensure: 1. Kitchen equipment and surfaces are free from dirt, dust, and debris 2. Proper storage of kitchen equipment to prevent contact with dirt 3. Dry storage room was free from boxes 4. Two bottles of food release spray (an aerosol spray used to release baked goods from pans) were dated and properly stored. 5. Expired food was not stored in the dry storage room and kitchen 6. Food items stored in the refrigerator were labeled 7. Food items stored in two of two freezers were dated and labeled 8. The Dietary Assistant 1 (DA 1) practiced proper hand washing and wear a hairnet and beard restraint (used to contain facial hair) before entering the kitchen These deficient practices have the potential to result in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide dignity to one (1) of 2 sampled residents (Resident 41) for dignity care area, in accordance with facility's policy when Resident 41 was referred and called by staff a feeder. This deficient practice had a potential to affect Resident 41's emotional and mental well-being. Findings: A review of Resident 41's admission Record indicated the resident was admitted to the facility on [DATE]. Resident 41's diagnoses included spondylosis (osteoarthritis of the spine, a condition that usually develops with age, and is the result of normal wear and tear on both the soft structures and bones that make up the spine), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest) A review of Resident 41's Minimum Data Set (MDS, a standardized assessment and care-screening tool), dated 10/13/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the advance directive (written statement of a person's wishes regarding medical treatment which were made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were placed in the resident's chart with the Physician Orders for Life-Sustaining Treatment (POLST, a portable medical order form that records patients' treatment wishes so that emergency personnel know what treatments the resident wants in the event of a medical emergency, taking the patient's current medical condition into consideration) for one (1) of two (2) sampled residents (Resident 77) for advance directive care area, as indicated on the facility policy. This deficient practice had the potential to cause conflict in carrying out Resident 77's wishes for medical treatment and resident's health care decisions. Findings: A review of Resident 77's admission Record indicated the resident was admitted to the facility on [DATE] with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive resident-centered care plan for two (2) of 22 sampled residents (Resident 36 and 22) per facility's policy. 1. Resident 36 did not have a have a care plan to include interventions for the use of low air loss mattress (LAL, mattress used for residents who are at risk for developing sores or already have pressure sores designed to circulate a constant flow of air for the management of pressure sores) as indicated on the physician's order. 2. Resident 22 did not have a care plan to include interventions for the use of communication board. This deficient practice had the potential for residents' to not receive specific interventions to prevent decline in the resident's functional ability and may result in injury and harm. Findings: 1. A review of Resident 36's admission Record indicated the resident was admitted to the facility on [DATE] and was re-admitted on [DATE]. Resident 36's diagnoses included chronic right heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (1) of two (2) sampled residents (Resident 21) for accident care area, was free of accident hazard by not providing padding to resident's bed side rails. This deficient practice may result in injuries during a seizure (a disorder in which nerve cell activity in the brain is disturbed). Findings: A review of Resident 21's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including hypotension (low blood pressure), epilepsy (seizure disorder - an electrical brain disorder marked by episodes of loss of consciousness, or convulsions [uncontrolled shaking]), and difficulty in walking. A review of Resident 21's Minimum Data Set (MDS - a standardized assessment and screening tool), dated 12/16/2023, indicated Resident 21's cognitive (relating to the process of acquiring knowledge and understanding) skills for daily decision-making skills were intact. The MDS indicated Resident 21 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure there was no medication error (any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the healthcare professional, patient, or consumer) rate of greater than five percent (5%) for one (1) of two (2) residents (Resident 21). The facility had cumulative error rate of 7.69% with 26 opportunities observed during medication pass. Two medications (Flonase [medication used to treat allergy] and Dorzolamide HCL[Hydrochloride]-timolol [medication used to decrease pressure in the eye]) were omitted by Licensed Vocational Nurse 4 (LVN 4) on 1/12/2024. These deficient practices had the potential to result in the Resident 21's eye pressure to increase which could result in blindness. It also had the potential to increase Resident 21's allergic symptoms will could affect the resident's wellbeing. Findings: A review of Resident 21's admission Record indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document the resident's medical record for one (1) of 22 sampled residents (Resident 45) by failing to ensure the facility has the correct physician's order in the resident's electronic health records (eHR) of the resident's code status (describes the type of resuscitation procedures the resident would like the health team to conduct if the resident's heart stopped beating and/or the resident stopped breathing). This deficient practice had the potential to result in improper delivery of care and services during a medical emergency. Findings: A review of Resident 45's admission Record indicated Resident 45 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included pneumonia (an infection that affects one or both lungs), bullous pemphigoid (a rare skin condition that causes large, fluid-filled blisters in older people), and acute ischemic heart disease (weakening of the heart caused by reduction or blockage of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain one (1) of two (2) clothes dryer in safe operating condition, as indicated on the facility policy. This deficient practice had the potential to result to inability to get an accurate dryer temperature reading required to eliminate disease causing bacteria's, germs, and viruses on clothes and fabrics. Findings: During an observation in the laundry room on 1/11/2024 at 3:30 PM, dryer 1 was drying loads of residents' clothes. Dryer 1's temperature gauge was observed at the back of the dryer reading at 145 degrees Fahrenheit. During a concurrent record review of the Dryer Temperature Log, observation, and interview on 1/11/2024 at 3:43 PM, the Laundry Supervisor (LS) confirmed the temperature log indicated dryer 1's reading was 180 degrees Fahrenheit at 12 noon on 1/11/2024. The LS also confirmed that the dryer 1's temperature gauge indicated 145 degrees Fahrenheit. The LS stated he did not know what happened why it was reading lower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe and sanitary environment for one (1) of 22 sampled residents (Resident 9) by: 1. Leaving a used blood-stained alcohol pad on the floor 2. Leaving a used pair of clear gloves on the floor next to the trash can 3. Disposing two used chemstrips (a small, plastic strip that help test and measure the resident's blood sugar level) in the regular trash can. These deficient practices had the potential to result in the spread of diseases and infection. Findings: A review of Resident 9's admission record indicated Resident 9 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD - a lung disease characterized by long term poor airflow), type 2 diabetes mellitus (a disease that occurs when the blood sugar is too high), and dysphagia (difficulty of discomfort in swallowing). A review of Resident 9's History and Physical (H&P), dated 9/28/2023, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a complete and accurate record of bed hold notification form (whenever a resident is transferred to a General Acute Care Hospital [GACH], the nursing home must allow the resident or family member to hold the residents bed for up to seven [7] days) and notice of proposed transfer/discharge for one (1) of 1 sampled Resident (Resident 1) in accordance with the facility's policy and procedure. This deficient practice had the potential for Resident 1/Responsible Party not to be aware of Resident 1's reason for transfer to GACH on 10/24/23 and had the potential to violate Resident 1's rights for proper discharge placement and treatment choice. Findings: A review of the resident admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included dementia (a mental disorder in which a person loses the ability to think, remember, learn, make decisions, and solve problems) and bipolar disorder (a mental illness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify and report an unobserved/unexplained injury requiring transfer to a hospital for examination and/or treatment to the California Department of Public Health (CDPH), law enforcement agency, and Ombudsman (an official appointed to investigate individuals' complaints against the facility) for one (1) of three (3) sampled residents (Resident 1) in accordance to the facility ' s policy and procedure. This deficient practice had the potential to result in unidentified abuse in the facility and failure to protect residents from abuse. Findings: A review of Resident 1's admission Record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE] and 8/11/23 with diagnoses which included fracture of fifth metacarpal bone on the left hand, osteoporosis (a bone diseased that occurs when the body loses too much bone, makes too little bone or both which result to bones becoming weak, and osteoarthritis (is a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BARRETT, ROBERT | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 50% | since 02/15/2013 |
| BAUTISTA, CIPRIANO | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 50% | since 02/15/2013 |
| HAMOR, TERESITA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| JANABAJAL, JACINTO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/15/2024 |
| LIM, MARISA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/25/2025 |
| NAVARRO, RAUL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/06/2025 |
| NAVARRO, RHINA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| OVENSON, JOWELL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/24/2025 |
| ROGERS, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2014 |
| TEROGANESYAN, NVARD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| THOM, NANCY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/04/2024 |
| TURNER, TODD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/09/2019 |
CMS files one row per role, so the 28 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $240K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555338. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.