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Pasadena Nursing Center

1570 North Fair Oaks Ave, Pasadena, CA 91103 · For profit - Limited Liability company · 52 certified beds · (626) 798-0558 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation$23,160 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (83) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $23,160 in federal fines (most recent 2024-01-08)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (61%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1640 N Fair Oaks Ave · (626) 773-7954 · Call to confirm hours
Pharmacy
1377 N Fair Oaks Ave · (626) 794-1124 · Call to confirm hours
Grocery
1458 Sunset Ave
Park
45 E Washington Blvd · (626) 744-7500 · Typically dawn to dusk
Place of worship
1550 N Fair Oaks Ave · (626) 794-5211

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased21.8%10.2%15.4%worse
Long-stay residents who lose too much weight0.0%4.0%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection2.1%1.2%2.0%typical
Long-stay residents with depressive symptoms20.8%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.2%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened5.4%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication47.1%13.7%18.9%worse
Long-stay residents given the seasonal flu vaccine98.0%98.2%95.3%typical
Long-stay residents with pressure ulcers4.4%4.3%4.7%typical
Long-stay residents with worsening bladder/bowel control3.0%10.2%21.2%better than state — see note marked double-dagger below the table
Short-stay residents given the seasonal flu vaccine98.1%93.2%79.4%better
Short-stay residents rehospitalized after admission22.0%23.0%22.6%typical
Short-stay residents with an outpatient ER visit8.7%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days1.482.251.67better
Long-stay outpatient ER visits per 1,000 resident days0.521.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

39.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 63 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

39.5%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
66.2%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy

Met the expected recovery: 66.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 77 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 33% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF39.5%CMS range 26.3–51.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.3–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge66.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge57.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.7–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.231.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.28
RN hours/ resident / day
1.51
LPN hours/ resident / day
2.93
Aide hours/ resident / day
4.73
Total nurse hours/ resident / day
0.18
RN hoursweekends
60.7%
Total nursing turnover
83.3%
RN turnover

How full it usually is: this home is certified for 52 beds and averages 49.3 residents a day — about 95% occupied, or roughly 3 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.73 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.93 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.26 hrs/resident/day on weekends vs 4.91 on weekdays — 13% thinner on weekends. RN hours go from 0.32 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 61% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-04-17)
13
at the previous standard inspection (2025-03-20)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

83 citations, most serious first. The 11 most serious are shown; the remaining 72 are one tap away and print in full.

  • Actual harm · Gcited before2024-10-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, facility failed to prevent a fall (move downward, typically rapidly and freely without control, from a higher to a lower level) of one of two sampled residents (Resident 1) by: 1. Failing to revise Resident 1's care plan for moderate risk for fall related to gait/ balance problems after the resident's Minimum Data Set (MDS, standardized care and screening tool) and Physical Therapy Treatment Encounter Notes (PT Note - documents sequential implementation (executing one task at a time, in order)of the plan of care established by the physical therapist, including changes in patient/client status and variations and progressions of specific interventions used) were completed on 7/15/2024 and 7/16/2024 to reflect the resident's, need for partial moderate assistance (helper does less than half the effort. Helper lifts, holds or support trunk or limbs. But provides less than half the effort) and contact guard assist (CGA, maintaining close contact with the resident to provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pharmaceutical services in accordance with the facility's policies and procedures (P&P) by failing to ensure two (2) licensed nurses witnessed the disposition of discontinued medications and record accurately. This deficient practice had the potential to result in the inability to identify loss of medications and potential for drug diversion (illegal distribution or abuse of prescription medications or their use for unintended purposes).Findings: During a concurrent observation in the medication room and interview with Supervisor (RNS) on [DATE] at 3:18 PM, with the Director of Nursing (DON), RNS was observed sitting alone inside the medication room disposing medications. RNS was observed removing medications from the bubble pack (also known as a blister pack or compliance pack, which is a method of organizing a resident's medications into individual, sealed compartments) and putting them in a blue container without a lid. RNS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its policy for discarding and disposing of medications by failing to:Discard one (1) expired Lantus (long acting man-made insulin used to control high blood sugar) injectable pen (portable, easy to use device used by people with diabetes [chronic condition where the body either cannot produce enough insulin or cannot use it properly] to inject insulin) which was stored in Medication Cart 2.Discard two (2) expired glucose control solutions (a liquid with a known amount of sugar used to verify the blood glucose meter [portable electronic device that measures the amount of sugar [glucose] in the blood] and test strips [small, disposable plastic strips coated with chemicals that react with a tiny drop of blood] are working correctly) used to calibrate blood glucose meter which were stored in Medication Carts 1 and 2.This deficient practice had the potential for residents to receive Lantus insulin that had become ineffective, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent physical abuse (intentional bodily injury) for one (1) of four (4) sampled residents (Resident 1) when Resident 2 hit Resident 1 on the face on 4/27/2026. This failure had the potential to result in mental and emotional distress for Resident 1.1. During a review of Resident 1's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted [DATE] with diagnoses of paranoid schizophrenia (a chronic mental condition where a person loses touch with reality through intense, irrational distrust) and anxiety disorder (a mental health condition characterized by persistent, excessive, and uncontrollable fear or worry that interferes with daily life). During a review of Resident 1'S Minimum Data Set (MDS - a resident assessment tool), dated 4/21/2026, the MDS indicated the resident was cognitively intact (ability to think, remember, and reason) with cognitive skills for daily decision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-17 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform and a provide written information to formulate an advanced directive (written statement of a person's wishes regarding medical treatment which were made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) for two (2) of 2 sampled residents (Resident 13 and 20) reviewed for advanced directives, as indicated on the facility policy. This deficient practice had the potential to cause conflict in carrying out Resident 13 and 20's wishes for medical treatment and resident's health care decisions.Findings: 1. During a review of Resident 13's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should), schizophrenia (a mental illness that is characterized by disturbances in thought)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a safe, clean and homelike environment for two (2) of four (4) sampled residents (Resident 14 and 27) reviewed for environment, as indicated on the facility's policy, when:Resident 14 was observed sitting on a bed that has no bed sheet to cover the mattress, leaving the mattress' surface exposed.Resident 27's brown pillow, which had fallen into a trashcan, was not cleaned or replaced, and was placed back to the resident's freshly made bed.The facility did not ensure no cup of juice was left by the bariatric Geri chair (a heavy duty mobile recliner with a wider seat [often 22 to 36 inches] and a higher weight capacity [typically 350 to 700 plus pounds] designed to assist plus size patients with mobility issues in transitioning from bed to a comfortable, supported sitting position) by the hallway.Facility did not ensure soiled clothing (black pant) was placed inside the laundry bin, not on the floor in the shared (Restroom A). These…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-17 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accurately measure the mozzarella cheese used to prepare the spinach au gratin served for lunch on 4/15/2026. This deficient practice had the potential to result in meal dissatisfaction, decreased nutritional intake, and weight loss for the 32 residents who received the spinach au gratin.Findings: During an observation on 4/15/2026 at 11:29 AM, Dietary Aide (DA 1) was observed adding mozzarella cheese to a tray of spinach without measuring it. DA 1 used her hand to add the mozzarella cheese to the tray.During an interview on 4/15/2026 at 3 PM, DA 1 stated she did not measure the mozzarella cheese added to the spinach for spinach au gratin, which was served for lunch. DA 1 stated she should have measured the mozzarella cheese to meet the requirements of a therapeutic diet (a specialized diet ordered by a physician or dietitian to manage a medical condition or health needs).During an interview on 4/15/2026 at 3:06 PM with the Dietary Service Supervisor (DSS 1), DSS1 stated that spinach au gratin was served for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the food service area in a clean and sanitary condition and failed to follow its proper food handling procedures to ensure food safety by failing to ensure: 1. Maintain the refrigerator with sufficient space to allow for proper internal air flow2. The can opener was not chipped along the metal blade area, and it was free from a hair-like residue from green cleaning pad. These deficient practices have the potential to result in pathogen (germ) exposure to residents, which could place the residents at risk for developing foodborne illness ([food poisoning] with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever) and can lead to other serious medical complications and hospitalization.Findings: During a concurrent kitchen observation and interview on 4/14/2026 at 1:05 PM, with Dietary Supervisor (DSS 1), the refrigerator has trays of sandwiches on top of gallons of milk and did not have sufficient space to allow for proper internal air flow. DSS 1 stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to coordinate a Level II Preadmission Screening and Resident Review (PASARR, initial screening for all applicants to Medicaid-certified nursing facilities [meets federal and state standards for care and is approved to receive payment from Medicaid {a government health insurance program that provides free or low-cost coverage to eligible low-income individuals and families} for services provided to eligible residents] for possible serious mental disorder [MD, a health condition characterized by clinically significant alterations in thinking, mood, or behavior associated with distress and/or impaired functioning], intellectual disability [ID, a condition characterized by significantly subaverage intellectual functioning and substantial limitations in adaptive behavior] or a related condition, which is completed prior to admission to a nursing facility) evaluation for one (1) of three (3) sampled residents (Resident 18) reviewed for PASARR in accordance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the environment was free of accident hazards by placing a box fan (a square-shaped electric fan) on top of a four (4) - wheeled walker (a mobility aid with a 4 pronged base and rubber tips designed to provide more stability and support that a standard single-point cane) in the foot area of the resident's room for one (1) of three (3) sampled resident (Residents 13) reviewed for accidents, in accordance with the facility policy. This deficient practice placed Resident 13 at risk for injury and serious harm.Findings: During a review of Resident 13's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included unsteadiness on the feet, lack of coordination, and extrapyramidal and movement disorder (involuntary uncontrollable body movements or muscle stiffness caused by brain dysfunction). During a review of Resident 13's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (1) of 1 sampled resident (Resident 35) reviewed for hydration, was provided with bedside water to maintain proper hydration. This deficient practice has the potential to put the resident at risk for dehydration (a condition occurring when the body loses more fluids, primarily water).Findings: During a review of the admission Record, the admission Record indicated Resident 35 was admitted to the facility on [DATE] with diagnoses including hyperlipidemia (a condition in which there are high levels of fat particles [lipids] in the blood), hemiplegia (weakness to one side of the body), transient ischemic attack (TIA- a temporary blockage of blood flow to the brain ), and cerebral infarction (stroke - damage to the tissues in the brain due to a loss of oxygen to the area) without residual deficits. During a review of the Minimum Data Set (MDS, a resident assessment tool), dated 4/6/2026, the MDS indicated Resident 35 is assessed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 72 citations
  • Potential for harm · Dcited before2026-04-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to ensure one (1) of two (2) medication carts were locked and unattended in the hallway, as indicated on the facility's policy. This deficient practice had the potential for non-authorized staff or residents to access the medication cart, which could result in diversion or if the medications were ingested, may cause serious injury/harm to the resident.Findings:During a medication pass observation on 4/16/2026 at 9:16 AM, the Licensed Vocational Nurse 1 (LVN 1) did not lock the medication cart before going to Room A to administer medications. Three (3) residents were observed walking and passing by in front of the unlocked and unattended medication cart in the hallway. During an interview on 4/16/2026 at 9:28 AM, LVN 1 stated she forgot to lock the medication cart before leaving the medication cart prior to entering Room A. LVN 1 stated residents who pass by, or other facility staff might access and take medications from the medication cart because it was unlocked and unattended. LVN 1 stated the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to coordinate hospice care (compassionate care for people who are near the end of life provided at the person's home or within a health care facility) with Hospice Agency for one (1) of two (2) sampled residents (Resident 18) reviewed for hospice in accordance with the facility's policy by failing to ensure Resident 18 had:1. A physician's order of the required visits by the hospice staff (Skilled Nursing [SN], Hospice Aid [HA], Social Worker [SW], and Spiritual Care [SC).2. Physician certification (formal medical statement signed by a doctor confirming that a resident has a terminal illness with life expectancy of 6 months or less if the disease follows its normal course) and recertification (routine mandatory check-in that happens when a resident in hospice lives longer than the initial 6-month estimate) of the terminal illness.3. A hospice calendar for April 2026 of the expected scheduled visits from the hospice staff. These…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to observe infection control measures for one (1) of 1 sampled resident (Residents 7) reviewed for tube feeding (a medical method of delivering liquid nutrition, fluids, and medications directly into the stomach or small intestine through a soft, flexible tube) by failing to ensure Resident 7's Gastrostomy tube (GT- tube feeing via the) was not touching the floor. This deficient practice can result in contamination of the resident's care equipment (tube feeding) and place the residents at risk of infection. During a review of Resident 7's admission Record, the admission Record indicated the resident was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnosis that included gastrostomy (is a surgical inserting a feeding tube into the stomach, enabling direct nutrition, hydration, or medication delivery), dysphagia (difficulty swallowing food or liquid from the mouth to the stomach.), and type 2 diabetes mellitus…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer and provide Influenza (flu, a contagious respiratory illness caused by influenza viruses that infect the nose, throat, and lungs) immunization for one (1) of five (5) sampled residents (Resident 13) reviewed for infection prevention, control, and immunizations (process of protecting a person from a disease by giving a vaccine that helps the body build immunity). This deficient practice had the potential to increase Resident 13's risk of infection and suffer from severe complications such as pneumonia (lung infection), hospitalization, and death. Findings: During a review of Resident 13's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included disorder involving immune mechanism (body's internal security team, composed of cells, tissues, and organs that detect and destroy harmful invaders like bacteria, viruses and toxins), chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer and provide Coronavirus-19 (Covid-19, an acute respiratory illness in humans caused by coronavirus, capable of producing severe symptoms and in some cases death, especially in older people and those with underlying health conditions) immunization for one (1) of five (5) sampled residents (Resident 13) reviewed for infection prevention, control, and immunizations (process of protecting a person from a disease by giving a vaccine that helps the body build immunity) in accordance with the facility policy. This deficient practice had the potential to increase Resident 13's risk of acquiring and transmitting Covid-19 virus to other residents in the facility. Findings: During a review of Resident 13's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included disorder involving immune mechanism (body's internal security team, composed of cells,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light was within resident's arm's reach for one (1) of four (4) sampled residents (Resident 2) reviewed for environment in accordance with the facility's policy. This deficient practice had the potential for Resident 2 not to be able to call the facility staff for help or assistance, especially during an emergency.Findings: During a review of Resident 2's admission Record, the admission Record indicated the resident was admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included unsteadiness on the feet, lack of coordination, and anxiety disorder (a mental health disorder characterized by feeling of worry, or fear that are strong enough to interfere with one's daily activities). During a review of Resident 2's Minimum Data Set (MDS- a resident assessment tool), dated 4/1/2026, the MDS indicated Resident 2 had moderate impairment in cognitive (mental action or process of acquiring knowledge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-03 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an accurate assessment of the Minimum Data Set (MDS, a resident assessment tool) for one of two sampled residents (Resident 1) to reflect the resident's functional ability of walking. This deficient practice had the potential for the facility not to develop and implement an individualized care plan (a document that outlines the facility's plan to provide personalized care to a resident that includes measurable objectives, interventions and timeframes to meet a resident's medical, nursing, and mental psychosocial needs) which could negatively affect Resident 1's overall well-being.Findings: During a review of Resident 1's admission Record, the admission record indicated Resident 1 was originally admitted to the facility on [DATE], and readmitted on [DATE], with the diagnoses including but not limited to schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels, and behaves), Parkinson's disease (a progressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish) for one of two sampled Residents (Resident 1) when Resident 2 punched Resident 1's face on 3/9/2026. This failure resulted in Resident 1 having a skin tear to the left upper lip and possible psychosocial harm.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included but not limited to other encephalopathy (damage or disease that affects the brain), anxiety disorder (fear characterized by behavioral disturbances), and schizoaffective disorder (a mental health problem were a person experiences loss of contact with reality as well as mood symptoms). During a review of Resident 1's Minimum Data Set (MDS- a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) and resident's responsible party (RP) were notified and given an opportunity to participate in the care planning process for the development and implementation of the resident's person-centered plan of care. This deficient practice had the potential to prevent Resident 1 and the RP from exercising their right to participate in care planning and informed decision making to support the resident's goals, choices, and preferences.Findings: During a record review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE], with the diagnoses including but not limited to paranoid schizophrenia (characterized by predominately positive symptoms of schizophrenia including delusions and hallucinations), bipolar disorder (mental disorder characterized by episodes of mania [extreme highs] and depression [extreme lows]), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-05 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to fully inform the resident's conservator (a person or organization appointed by a court to manage the personal car, finances, or both, of an adult who can no longer make their own decisions due to physical or mental limitations) in advance, of the risks and benefits of proposed care for one (1) of two (2) sampled residents (Resident 1) in accordance with the facility policy when an informed consent was not obtained prior to residents use of the following three (3) psychotropic medications (mind - altering or mood-regulating medications). 1. Paliperidone (drug used to treat schizoaffective disorder [a mental illness that can affect thoughts, mood, and behavior] and schizophrenia [a mental illness that is characterized by disturbances in thought]).2. Haldol (drug used to treat schizophrenia).3. Buspirone (anti-anxiety [a feeling of fear, dread, and uneasiness that may occur as a reaction to stress] medication). This deficient practice had the potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to maintain accurate documentation of Hospice (compassionate care for people who are near the end of life) Care Service notification of the refusal of the psychotropic medications (mind - altering or mood-regulating medications) for one (1) of two (2) sampled residents (Residents 2). This deficient practice resulted in the medical records inaccurate representation of care provided to Resident 2 and had the potential to result in miscommunication between health care providers to ensure the resident's behavioral problems were accurately addressed.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included paranoid schizophrenia (a mental illness that is characterized by disturbances in thought) and anxiety disorder (a mental health disorder characterized by feeling of worry, or fear that are strong enough to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-26 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an alleged abuse (willful infliction of injury resulting to physical harm/ pain or mental anguish) to the State Survey Agency (California Department of Public Health-CDPH - where state law provides for jurisdiction in long-term care facilities), ombudsman (OMB) (advocates for residents of nursing homes, board and care homes and assisted living facilities), and local law enforcement when OMB and local law enforcement (PD) in accordance with State law within two (2) hours after the allegation was made for two of two sampled residents (Resident 1 and Resident 4). This deficient practice had the potential to place Resident 1 and Resident 4 at risk for further abuse and/or under reporting from the facility. Findings: 1. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included hereditary and idiopathic neuropathy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-26 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer medication in accordance with the physician's order and to ensure that the administration of controlled medications (a drug or chemical whose manufacture, possession, and use are regulated by the government due to its potential for abuse or addiction) were accurately documented in the Medication Administration Record (MAR) for two (2) of two sampled residents (Resident 2 and 5). This deficient practice had the potential for harm to Resident 2 and 5 due to missed medications and due to an inaccurate record of controlled medication use, and the possible loss of accountability, which could affect the controls against drug loss, diversion, or theft. Findings: 1. During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included other seizures (abnormal electrical activity in the brain that happens quickly), unspecified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-26 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards and practices for three (3) of 3 sampled residents (Residents 2, 3, and 4) when Licensed Vocational 1 (LVN 1) and LVN 2 did not document medications administered from 3 PM to 11 PM on 11/25/2025 in the residents' Medication Administration Record (MAR). This deficient practice had the potential to result in a lack of or a delay in delivery of necessary care or services and in medication errors. Findings: 1. During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included other seizures (abnormal electrical activity in the brain that happens quickly), unspecified dementia (a brain disorder that results in memory loss, poor judgment and confusion), chronic obstructive pulmonary disease (COPD- a long-term disease causing difficulty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-19 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure that the facility followed proper food handling practices in accordance with the professional standards for food service safety (the rules, regulations, and guidelines that ensure food is handled, prepared, and stored to prevent foodborne illnesses [also known as food poisoning, it is a condition that occurs when consuming contaminated food or beverages]) such as prevention of cross-contamination, maintaining equipment and surfaces in clean, sanitary condition, by failing to:1. Ensure the facility did not prepare the residents' meals in the facility's kitchen with a large gaping hole that measured three (3) feet (ft.- unit of measurement) by four (4) ft. from the kitchen ceiling exposing, dry wall, pipes, wood framings, and a bent steel panel for light fixture hanging over the food tray transport rack with food trays ready to be served to the 50 of 51 residents who are receiving food prepared in the facility's kitchen, resulting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-28 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the facility's policy and procedure (P&P) for Abuse Investigation and Reporting for two of three residents (Resident 1 and Resident 2) by failing to: 1. Conduct a thorough and complete investigation of an allegation of physical abuse to Resident 1 who was found with scratch marks on the right side of his face and the resident stated someone else had done it on 3/26/2025. 2. Report an allegation of physical abuse to Resident 1 to the State Survey Agency (SA, where state law provides for jurisdiction in long-term care facilities), ombudsman (OMB- advocates for residents of nursing homes, board and care homes and assisted living facilities), and local law enforcement within two (2) hour timeframe from when the allegation was made by the resident on 3/26/2025. 3. Ensure facility staff provided Resident 2 with one-to-one (1:1) supervision (a dedicated staff member provides constant, continuous observation and care to a single…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to conduct a thorough investigation of an allegation of physical abuse (intentional act causing injury or trauma to another person by way of bodily contact such as hitting/ scratching/ pinching) to one of three sampled residents (Resident 1) who was found with scratch marks on the right side of his face and the resident stated someone else had done it on 3/26/2025. This deficient practice resulted in compromising the safety of Resident 1 and placed the resident at risk for further physical abuse. Cross reference with F607 Findings: 1.During a review of Resident 1's admission Record, indicated Resident 1 was admitted to the facility on [DATE] with diagnosis of schizophrenia (a mental illness that is characterized by disturbances in thought) and extrapyramidal (a group of involuntary movements that can occur as side effects of certain medications, most commonly antipsychotic drugs) and movement disorder. During a review of Resident 1's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the low air loss mattress (LALM- a specialized medical mattress designed to prevent and treat pressure ulcer [wound that occurs as a result of prolonged pressure on a specific area of the body]) by maintaining a cool, dry environment through constant airflow, which helps regulate temperature and moisture) was on the correct setting for two (2) of 2 sampled residents (Resident 11 and Resident 29) in accordance with the physician's orders and LALM operator's manual instructions. This deficient practice placed Residents 11 and 29 at risk of poor wound healing and deterioration (something once in good condition is now weakened, worn out, or otherwise in decline) of current pressure ulcers. Findings: 1. During a review of the admission Record, the admission record indicated Resident 11 was initially admitted to the facility on [DATE] and re admitted on [DATE] with diagnoses that included but not limited to type 2 diabetes mellitus (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-20 · tag F0926 — failed to keep the home smoke-free / fire-safe — pattern
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the facility's smoking policy for three (3) of 3 sampled smoking residents (Resident 4, 14, and 152). Residents 4, 14, and 152 were observed smoking without an apron on 3/17/2025 in accordance with the Smoking Safety Assessment anad/care plan. This deficient practice had the potential to result in harm and injury to the residents in the event of an accidental fire in the facility. Findings: 1. During a review of Resident 4's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of schizophrenia a (a mental illness that is characterized by disturbances in thought), anxiety (a group of mental health conditions that cause excessive fear and worry), and limitation of activities due to disability. During a review of Resident 4's Admission/re-admission Data Tool, dated 12/19/2024, timed at 11 AM. The tool indicated Resident 4's smoking safety evaluation, includes supervision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the call light (a device used by residents to call for assistance) was placed within reach (an arm's length) for two of 17 sampled residents (Resident 11 and Resident 37). This deficient practice had the potential to result in delayed provision of services and care and assistance with activities of daily ling (ADLs- refers to basic self-care tasks that are necessary for maintaining daily life) which could result in harm to Residents 11 and 17. Findings: 1. During a review of the admission Record, the admission Record indicated Resident 11 was initially admitted to the facility on [DATE] and re admitted on [DATE] with diagnoses that included but not limited to type 2 diabetes mellitus (a disease in which your blood glucose, or blood sugar, levels are too high), unspecified dementia (a term used to describe a group of symptoms affecting memory, thinking and social abilities), and bipolar disorder (extreme mood swings that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to inform the physician (MD) of a change in condition (any noticeable deviation from a patient's baseline or expected state of health, requiring prompt assessment and intervention) for one (1) of five (5) sampled residents in accordance with the facility's policy and procedure (P&P) titled, Change in a Resident's Condition or Status, after Resident 152 exhibited increased aggression and physically assaulted certified nurse assistant 5 (CNA5) on 3/18/25. This deficient practice had the potential to result in a delay of care and services, which could negatively affect Residents 152's overall wellbeing. Findings: During a review of Resident 152's admission Record, the admission Record indicated Resident 152 was admitted to the facility on [DATE] with diagnoses of schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), anxiety (a group of mental health conditions that cause excessive fear and worry), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure germicidal disposable wipes (disinfectant wipes designed to kill a wide range of microorganisms [a living thing that is so small it must be viewed with a microscope] on hard, non-porous surfaces [examples of hard nonporous surfaces include stainless steel, metal, glass, hard plastic, and varnished wood] and not intended to be used on the resident's skin) were not used to sanitize one of 17 sampled residents' (Resident 17) hands prior to providing nail care. This deficient practice had the potential to result in skin irritation and harm to Resident 11. Findings: During a review of the admission Record, the admission record indicated Resident 11 was initially admitted to the facility on [DATE] and re admitted on [DATE] with diagnoses that included but not limited to type 2 diabetes mellitus (a disease in which your blood glucose, or blood sugar, levels are too high), unspecified dementia (a term used to describe a group of symptoms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to prevent the elopement (a form of unsupervised wandering that leads to the resident leaving the facility) for one of two residents (Resident 252) assessed as at risk for elopement by failing to implement the facility's Wandering and Elopement Policy and Procedures (P&P) by failing to: 1. Develop a care plan to ensure Resident 252 received interventions to prevent elopement when assessed as elopement risk on 11/4/2024. 2. Have documented evidence of Resident 252's family and physician notification when resident eloped and was found on 11/16/2025. 3. Have documented evidence that Resident 252 was examined for injuries upon return on 11/16/2025 and have the relevant information documented in the resident's medical record. This deficient practice resulted in Resident 252 eloping from the facility on 11/16/2024 which placed the resident at risk for exposure to extreme weather, medical complications, injury, serious harm, and/or death. Findings: During a review of Resident 252's admission Record, the admission Record indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to administer the correct gastrostomy tube (g-tube, tube inserted through the belly that brings nutrition directly to the stomach) formula feeding as ordered by the physician (MD) for one (1) of two (2) sampled residents (Resident 102) in accordance with the facility's policy and procedure (P&P) titled, Enteral Tube Feeding via Continuous Pump. This deficient practice had the potential to cause Resident 102 to have uncontrolled blood sugar, and inappropriate nutrition and worsening of Resident 102's health condition. Findings: During a review of Resident 102's admission Record, the admission Record indicated Resident 102 was admitted to the facility on [DATE] with diagnosis that included: type two (2) Diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), dysphagia (difficulty swallowing), schizophrenia (a mental illness that is characterized by disturbances in thought) and shortness of breath.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to conduct a monthly Medication Regimen Review (MRR, a monthly thorough evaluation by the consulting pharmacist of a resident's medication regimen, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication) for one (1) of five (5) sampled residents (Resident 16) in accordance with the facility's Medication policy and procedure. This deficient practice had the potential to cause Resident 16 to receive unnecessary medication and to potentially have adverse reactions from medications. Findings: During a review of Resident 16's admission Record indicated Resident 16 was admitted on [DATE] with diagnosis that included: chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), anxiety (persistent and excessive worry that interferes with daily activities), bipolar disorder (sometimes called manic-depressive disorder; mood swings that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an accurate resident medical records for one of 17 sampled Residents (Resident 102) by failing to ensure electronic medication administration (eMAR, a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) record was signed after administering resident's 8 AM medications on 3/19/2025. This deficient practice had the potential for staff to not know the medications that were administered to Resident 102 which could result in duplication or no administration of medications which could affect the resident's over all wellbeing. Findings: During a review of Resident 102's admission Record, the admission Record indicated Resident 102 was admitted to the facility on [DATE] with diagnoses of schizophrenia (a mental illness that is characterized by disturbances in thought), seizure (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain an infection prevention control program by failing to label the oxygen tubing (the flexible hose or tube that connects an oxygen source (like a concentrator or cylinder) to a device that delivers oxygen to a resident, such as a nasal cannula [a flexible tube with two prongs, used to deliver supplemental oxygen through the nostrils, often for individuals experiencing breathing difficulties or needing oxygen therapy] or mask [ a device worn over the nose and mouth through which oxygen is delivered]) and enteral feeding tube (a flexible, thin tube inserted into the gastrointestinal [GI] tract [the series of organs and structures that process food and absorb nutrients from it] to provide nutrition or medication directly into the stomach or small intestine) for two (2) of 17 sampled residents (Resident 102 and 29) in accordance with the facility's policy and procedure (P&P) titled Infection Prevention and Control Program by failing to:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose garbage (mostly decomposable food waste or yard waste) and keep two (2) of 2 garbage dumpsters/refuse (dry material such as glass, paper, cloth, or wood that does not readily decompose) containers covered and/or not overfilled with trash as indicated on the facility policy. These deficient practices had the potential to attract vermin (animals that are believed to be harmful, carry diseases such as rodents, parasitic worms, or insects), pests (any living thing that has a negative effect on humans), and wildlife (undomesticated animal species) that could potentially infiltrate the facility, affect the resident care areas and pose a disease threat to the residents and staff of the facility. Findings: During initial observation of the facilities parking lot on 3/17/2025 at 7:30 AM, observed facility parking lot area where garbage bins were located to have a total of 2 large metal garbage dumpsters that were overfilled with trash bags, both were not covered/ sealed and there was also visible trash on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review Facility 1 failed to report an allegation of alleged sexual abuse (non-consensual sexual contact of any type with a resident) for one (1) of two sampled residents (Residents 1) within 2-hour timeframe to the State Survey Agency (SA, where state law provides for jurisdiction in long-term care facilities), ombudsman (OMB) (advocates for residents of nursing homes, board and care homes and assisted living facilities), and local law enforcement when OMB and local law enforcement (PD) went to the Facility 1 to investigate the allegation of sexual abuse by Resident 1 to Resident 2. This deficient practice had the potential to result in unidentified abuse in the Facility 1 and failure to protect other residents from abuse. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the Facility 1 on 9/21/2024 with diagnoses of schizophrenia a (a mental illness that is characterized by disturbances in thought), anxiety (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent physical abuse (willful infliction of injury which includes, but is not limited to, hitting, slapping, punching, biting, and kicking) for one (1) of 2 sampled residents (Resident 1). This failure resulted to Resident 1 striking Resident 2 on the head on 2/7/2025, leaving a lump on the left side of Resident 2 ' s head while Resident 1 suffered right hand swelling. Findings: 1.During a review of Resident 1 ' s admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] and re- admitted on [DATE]. Resident 1 ' s diagnoses included schizoaffective disorder (a chronic mental illness that causes a person to experience dramatic changes in their thoughts, moods, and behaviors), bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration), mood affective disorder (a type of mental health condition where there is a disconnect between…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one (1) of two (2) sampled residents (Resident 2) was free from unnecessary psychotropic drug (any medication capable of affecting the mind, emotions, and behavior) use as indicated in the facility ' s policy and procedure by failing to monitor the behaviors for the use of Klonopin (used to prevent and treat anxiety disorders [fear characterized by behavioral disturbances] and seizures [sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness]), Lithium (a mood stabilizer that is used to treat or control the manic [extremely elevated and excitable mood] episodes ), Trazodone (used to treat depression [a mood disorder that causes a persistent feeling of sadness and loss of interest]), and Zyprexa (medication that works in the brain to treat schizophrenia [a mental illness that is characterized by disturbances in thought]). The deficient practice increased the risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-28 · tag F0626 — pattern
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to readmit three of seven residents (Resident 1, 2, and 3) after Facility 1 was cleared to repopulate (transfer back residents to the facility from the previous temporary location when residents were evacuated) back their residents on 1/17/2025. This deficient practice resulted in: 1. Resident 1 residing at Facility 2 from 1/17/2025 to 2/7/2025 (22 days) without the knowledge and consent from the resident's responsible party (RP-an individual, or a placement agency, who assists the resident in placement or assumes varying degrees of responsibility for the well-being of the resident, as designated by the resident in writing) to permanently place resident at Facility 2. 2. Resident 2 residing at Facility 2 from 1/17/2025 to 2/7/2025 (22 days) without the knowledge and consent from the resident's conservator (an appointed person to act or make decisions for the person who needs help) to permanently place the resident at Facility 2. 3. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-03 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the Notice of Transfer/Discharge was completed in its entirety for one of three sampled residents (Resident 1). This deficient practice resulted in an incomplete documentation of Resident 1 ' s transfer/discharge notice which was necessary to communicate information to receiving providers to prevent inappropriate, unnecessary, and untimely transfers and discharges. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life) and chronic obstructive pulmonary disease (COPD; a chronic inflammatory lung disease that causes obstructed airflow from the lungs). During a review of Resident 1 ' s Minimum Data Set (MDS; a care assessment and screening tool) dated 5/6/24, indicated the resident was assessed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the physician and the responsible party for one (1) of two (2) sampled resident (Resident 3) regarding the resident's bruises on the right flank (the side of a person between the ribs and hip) area as indicated in the facility policy. This deficient practice could potentially result in a delay in treatment for Resident 3 affecting the health and well-being of the resident and had violated Resident 3's right to be informed of the care and services provided. Findings: A review of Resident 3's admission Record indicated the resident was admitted to the facility on [DATE] and was readmitted on [DATE]with diagnosis of abnormalities in gait and mobility and chronic obstructive pulmonary disease (COPD, a constriction of the airway making it hard and uncomfortable to breathe). A review of Resident 3's Minimum Data Set (MDS, standardized assessment and care screening tool), dated 4/3/24, indicated Resident 3 had severe impairment in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prevent and stop an incident of verbal abuse (a range of words or behaviors used to manipulate, intimidate, and maintain power and control over someone) for one of two sampled residents (Resident 1) when Resident 2 called Resident 1 racial (discrimination and prejudice against people based on their race or ethnicity) slurs (an insinuation or allegation about someone that is likely to insult them or damage their reputation) and Resident 2 attempted to hit and spitted at Resident 1. This failure placed Resident 1 at risk for psychosocial harm such as feeling unsafe and anxious. Findings: 1. During a review of Resident 1's admission Record, admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of post-traumatic stress disorder (PTSD; a disorder that develops when a person has experiences or witnessed a scary, shocking, terrifying, or dangerous event) and anxiety disorder (a condition which a person has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report within two hours to the state agency (CDPH; California Department of Public Health), the state ombudsman (advocates for residents of nursing homes, board and care homes and assisted living facilities), and local law enforcement (Local PD) of an allegation of verbal abuse (a range of words or behaviors used to manipulate, intimidate, and maintain power and control over someone) for one of two sampled residents (Resident 1). This failure resulted in the facility not reporting the alleged verbal abuse and putting Resident 1 at further risk of more episodes of verbal abuse by Resident 2. Findings: 1. During a review of Resident 1's admission Record, admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of post-traumatic stress disorder (PTSD; a disorder that develops when a person has experiences or witnessed a scary, shocking, terrifying, or dangerous event) and anxiety disorder (a condition which a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-05 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their policy and procedure titled Advance Directive (a written statement of a person's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the person be unable to communicate them) for three (3) of 5 sampled residents (Residents 45, 7 and 8) for the advance directive care area by: 1. Not ensuring the Advance Directive Acknowledgement Form notifying Resident 45 of his right to execute an advance directive was fully filled out. 2. Not ensuring a copy of the Advance Directive was readily accessible in Resident 7 and 8's medical chart. This deficient practice violated the residents' and/or the representatives' right to be fully informed of the option to formulate their advance directives and had the potential to cause conflict with the residents' wishes regarding health care. In addition, this failure had the potential to result in nursing staff not knowing if Residents 45, 7 and 8 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-05 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to conduct an assessment and utilize other alternatives prior to use of physical restraints (any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the resident cannot remove easily which restricts freedom of movement) for three(3) of four (4) sampled resident (Residents 50, 37, and 33) for restraint care area, in accordance with the facility policy. This deficient practice had the potential to result in injury to Residents 50, 37and 33's and decline in the residents' quality of life, psychosocial and physical functioning. Findings: 1. A review of Resident 50's admission Record indicated the facility admitted Resident 50 on 2/20/2024 with the diagnoses that included lack of coordination, anxiety (feeling of fear, dread, and uneasiness), abnormalities of gait and mobility. A review of Resident 50's History and Physical, indicated Resident 50 had fluctuating capacity to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-05 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. A review of Resident 14's admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of encephalopathy (damage or disease that affects the brain) and schizoaffective disorder (a type of mental illness characterized by symptoms of both schizophrenia [a mental disorder characterized by disruptions in thought processes, perceptions, emotional responsiveness and social interactions] and a mood disorder which includes mania [extreme highs] or severe depression [severe lows]), bipolar type (a mental illness that causes unusual shifts in a person's mood, energy, activity levels and concentration). A review of Resident 14's History and Physical Examination (H&P), dated 6/30/2023, H&P indicated the resident was able to make decisions for activities of daily living. A review of Resident 14's Minimum Data Set (MDS, a standardized resident assessment care screening tool), dated 1/29/2024, MDS indicated the resident had severe impairment with cognitive decision making…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-05 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide appropriate and consistent activities for two of two sampled residents (Resident 7 and 21) for the activities care area. This failure had the potential to decrease the physical wellbeing, sense of belonging and emotional health for Resident 7 and 21. Findings: 1. During a review of Resident 7's admission Record, admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of Alzheimer's disease (a brain disorder that slowly destroys memory and thinking skills and eventually the ability to carry out the simplest tasks) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). During a review of Resident 7's History and Physical Examination (H&P), dated 4/7/2023, H&P indicated the resident does not have the capacity to understand and make decisions. During a review of Resident 7's Minimum Data Set (MDS - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the Low Air Loss mattress (LAL mattress, designed to distribute the resident's body weight over a broad surface area and help prevent skin breakdown) was set up accurately for two (3) of three (3) sampled residents (Resident 33, 6, and 29) for pressure ulcer (refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) care area. This deficient practice had the potential for Resident 33 to develop a new pressure ulcer and for Residents 6 and 29's pressure ulcer to worsen. Findings: 1. A review of the admission Record indicated Resident 33 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 33's diagnoses included dementia (progressive brain disorder that slowly destroys memory and thinking skills), dysphagia (difficulty swallowing), and difficulty in walking. A review of Resident 33's Minimum Data Set (MDS, a standardized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-05 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Cross reference F759 Based on observation, interview, and record review, the facility failed to provide pharmaceutical services to meet the needs of residents as indicated on the facility policy by: 1. Failing to ensure the narcotic (drug that produces analgesia [pain relief], narcosis [state of stupor or sleep], and addiction [physical dependence on the drug]) count sheet contained two Licensed Nurses' signatures for one of two medication cart 1 (MC 1). This deficient practice had the potential for inaccurate record of narcotic medication use and loss of accountability, which could result to drug loss, diversion, and could potentially harm the resident if ingested. 2. Licensed Vocational Nurse (LVN 2) failed to administer Metoprolol (a medication that lowers your blood pressure and heart rate) twice daily for Resident 38 as indicated in the Physician's order. 3. LVN 2 failed to administer Resident 157's medications within one hour of scheduled time of 9 AM. 4. LVN 2 failed to administer Resident 40's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-05 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Cross reference: F759 Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (%). Eight (8) medication errors out of 27 total opportunities contributed to an overall medication error rate of 29.63 % for three (3) ouf six (6) sampled residents (Residents 38, 157 and 40) observed during medication administration (med pass). 1. Licensed Vocational Nurse (LVN 2) failed to administer Metoprolol (a medication that lowers your blood pressure and heart rate) twice daily for Resident 38 as indicated in the Physician's order. 2. LVN 2 failed to administer Resident 157's medications within one hour of scheduled time of 9 AM. 3. LVN 2 failed to administer Resident 40's medications within one hour of scheduled time of 9 AM. These deficient practices had the potential to result in harm to Residents 38, 157 and 40 by not administering medications as prescribed by the physician to meet their individual medication needs. Findings: 1. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the kitchen utensils and equipment's were kept clean and maintained in good condition, and to discard expired foods and not stored in the kitchen. These deficient practices had the potential to result in pathogen (germ) exposure to residents and placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever and can lead to other serious medical complications and hospitalization. Findings: During observation in the facility's kitchen with Dietary Supervisor (DS) on 4/2/2024 at 7:40 AM, the following were observed: 1. One (1) can opener base was dirty with gunk (material that is dirty, sticky, or greasy) and has amber color rust on the metal sharp part. DS stated the kitchen staff uses the can opener to open the canned food. 2. A jar of parsley flakes spice container was dirty. The DS stated there were black spots around the lid. 3. A jar of ground Cumin, a jar of paprika, and a jar of cayenne,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to promote respect and dignity for one (1) of 1 sampled resident (Residents 40) for the dignity care area by not ensuring: 1. Resident 40's indwelling catheter (soft, plastic or rubber tube that is inserted into the bladder to drain the urine) urine collection bag was inside the dignity bag (a bag used to the cover and hold the catheter drainage/collection bag, so it is not visible). 2. Resident 40's rectal bag (soft, silicone catheters with a retention balloon intended to hold the catheter within the rectum and create a seal, may be used for the temporary management of diarrhea and fecal incontinence, to protect perineal skin and wounds, and to prevent cross infection) was inside the dignity bag. Findings: A review of Resident 40's admission Record indicated the facility admitted Resident 40 on 10/5/2023 with the diagnoses that included lack of coordination, muscle weakness, sepsis (the body's extreme response to an infection) A review of Resident 40's History and Physical Examination, indicated Resident 40 has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the quarterly Minimum Data Set (MDS, a comprehensive standardized assessment and screening tool) assessment was completed within the required time frame for one (1) of two (2) sampled residents (Resident 12), for Resident Assessment care area, as indicated on the facility Resident Assessment policy. This deficient practice had the potential to not be able to track Resident 12's status between comprehensive assessments to ensure critical indicators of gradual change in resident's status are monitored. Findings: A review of Resident 12's admission Record indicated the resident was admitted to the facility on [DATE]. A review of Resident 12's admission (comprehensive) Minimum Data Set indicated an assessment reference date (ARD, observation end date) of 11/13/2023, and completion date of 12/7/2023. During a concurrent record review of Resident 12's MDS and interview with MDS Nurse (MDSN) on 4/4/2024 at 7:40 PM, MDSN stated a Resident 12 did not and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a person-centered behavioral care plan for one of 21 sampled residents (Resident 49). This failure had the potential to result in Resident 49 not receiving the proper care and interventions. Findings: A review of Resident 49's admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of schizophrenia (a serious mental disorder in which people interpret reality abnormally and may result in some combination of hallucination, delusions, and extremely disordered thinking and behavior that impairs daily functioning) and dementia (a loss of brain function that affects brain functions such as memory, thinking, language, judgement, or behavior). During a review of Resident 49's Minimum Data Set (MDS, a standardized resident assessment care screening tool), dated 2/19/2024, indicated the resident was moderately impaired with cognitive (ability to think, remember, and reason) skills for daily decision making.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to revise the activity care plan for two of 21 sampled residents (Residents 7 and 21) to reflect current needs, preference, abilities, and limitations, in accordance to the facility policy. This failure had the potential to not provide Residents 7 and 21's activities, which could affect residents' mental and emotional well-being. Findings: 1. A review of Resident 7's admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted [DATE] with diagnoses of Alzheimer's disease (a brain disorder that slowly destroys memory and thinking skills and eventually the ability to carry out the simplest tasks) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). A review of Resident 7's Minimum Data Set (MDS, a standardized resident assessment care screening tool), dated 3/6/2024, MDS indicated the resident had adequate hearing (no difficulty in normal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure one of 21 sampled resident (Resident 45) for the Activities of Daily Living (ADLs) care area was provided a communication board (a device that displays photos, symbols, or illustrations to help people with limited language skills express themselves) that was readily accessible with the language they're able to understand. This failure had the potential to result in Resident 45 experiencing a delay in receiving appropriate care and treatment due to the staff not being able to properly communicate with the resident. Findings: During a review of Resident 45's admission Record, admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of encephalopathy (damage or disease that affects the brain) and dementia (a loss of brain function that can affect memory, thinking, language, judgement, or behavior). During a review of Resident 45's History and Physical Examination (H&P), dated 1/24/24, H&P indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-05 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to check the gastrostomy tube (GT - a flexible tube surgically inserted into the abdomen to stomach for feeding and medication administration) placement before flushing a GT with water for one of two (2) sampled residents (Resident 37) in tube feeding care area. This deficient practice had high risk for Resident 37 to have complications including aspiration. Findings: A review of Resident 37's admission Record indicated resident was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 37's diagnoses included dementia (progressive brain disorder that slowly destroys memory and thinking skills), psychosis (a collection of symptoms that affect the mind, where there has been some loss of contact with reality) and epilepsy (a result of abnormal electrical brain activity, also known as a seizure, kind of like an electrical storm inside your head). A review of Resident 37's Minimum Data Set (MDS, a standardized assessment and care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to ensure one (1) of two (2) sampled residents (Resident 10) received two 2 liters per minute (LPM) of oxygen (the odorless gas that is present in the air and necessary to maintain life) as needed according to physician's order. This deficient practice had the potential to cause complications associated with oxygen therapy (a treatment that provides you with extra oxygen to breathe in). Findings: A review of Resident 10's admission Record indicated the facility admitted Resident 10 on 9/7/2023 with the diagnoses that included lack of coordination, abnormalities of gait and mobility, and chronic obstructive pulmonary disease (COPD is a group of lung diseases that make it hard to breathe and get worse over time). A review of Resident 10's History and Physical (H&P) indicated Resident 10 was competent to understand her medical condition and patients' bill of rights as presented by the staff. A review of Resident 10's Minimum Data Set (MDS, standardized care and screening tool), dated 3/7/2024, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled resident (Resident 32) for dialysis (a process by which dissolved substances are removed from a patient's body by diffusion from one fluid compartment to another across a semipermeable membrane) care area, who was receiving hemodialysis (process of removing waste products and excess fluid from the body) treatment was provided dialysis care and services in accordance with the facility policy. This deficient practice had the potential for unnoticed or missed excessive bleeding and infection on Resident 32's dialysis arteriovenous (AV) fistula (vascular access in patients receiving regular hemodialysis). Findings: A review of Resident 32's admission Record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included end stage renal disease (kidneys suddenly become unable to filter waste products from your blood that can develop rapidly over a few hours or a few…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess risk for entrapment (an event in which a resident is caught, trapped, or entangled in the space in or about) and attempt alternatives prior to the use of side rails (adjustable metal or rigid plastic bars that attach to the bed) for one of 21 sampled Residents (Resident 7) as indicated on the facility policy. This failure had the potential to result in the inappropriate use of side rails for Resident 7, which could pose a safety risk and result in injury or harm. Findings: A review of Resident 7's admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted [DATE] with diagnoses of Alzheimer's disease (a brain disorder that slowly destroys memory and thinking skills and eventually the ability to carry out the simplest tasks) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). A review of Resident 7's History and Physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-05 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the facility's policy and procedure on storage of controlled medication (a prescription medicine that is subject to strict legal controls) when a bottle of liquid lorazepam (medication used to treat anxiety) was not stored inside a permanently affixed locked box/compartment inside the refrigerator. This deficient practice had the potential for improper use of controlled medication due to easier access which can lead to medication error and to cause residents to be exposed to adverse side effects of the medication. Findings: During a concurrent observation of medication cart 1 (MC 1) and interview with Licensed Vocational Nurse 2 (LVN 2) on 4/4/2024 at 2:55 PM, a bottle of lorazepam liquid with open date of 4/2/2024 was inside the narcotic drawer. LVN 2 stated that lorazepam liquid does not need refrigeration so it was stored in MC1. During a concurrent observation of medication room [ROOM NUMBER] (MR 1) and interview with LVN 1 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement its policy and procedure on infection control for two (2) of 21 sampled residents (Resident 33 and 106) when: 1. Hospice staff (HS) did not use personal protective equipment (PPE, used to prevent or minimize exposure and to protect from potential transmission of biological agents that can be transferred from person to person by direct and indirect contact) while rendering care to Resident 33 who has an order for enhanced standard precaution (ESP, use of PPE beyond anticipated blood and body fluid exposures). 2. Resident 106's nasal canula (medical device to provide supplemental oxygen therapy to people who have lower oxygen levels) was not changed per Doctor's (MD) order. These deficient practices have the potential to result in a widespread infection in the facility that could compromise the health of the residents, visitors, and staff. Findings: 1. A review of Resident 33's admission Record indicated resident was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-05 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain safe, clean, comfortable sanitary and home like environment for one (1) of four (4) sampled residents (Resident 10) by not ensuring that Resident 10's bathroom trash can was not overflowing with trash, and bathroom toilet was free of fecal matter. These deficient practices caused an unsanitary and had a potential for residents to be placed at risk for injury. Findings: A review of Resident 10's admission Record indicated the facility admitted Resident 10 on 9/7/2023 with the diagnoses that included lack of coordination, abnormalities of gait and mobility, chronic obstructive pulmonary disease (COPD is a group of lung diseases that make it hard to breathe and get worse over time). A review of Resident 10's History and Physical indicated Resident 10 was competent to understand her medical condition and patients' bill of rights as presented by the staff. A review of Resident 10's Minimum Data Set (MDS, standardized care and screening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to address the wandering behavior of one of four sampled residents (Resident 2) who had episodes of confusion and wandering into other residents ' rooms. This deficient practice resulted in Resident 2 wandering into Resident 1 ' s room and while in the room getting pushed to the floor by Resident 5. Findings: 1. A review of Resident 1 ' s admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included schizophrenia (a mental disorder that affects the way a person thinks, acts, expresses emotions, perceives reality, and relates to others), Parkinson ' s Disease with dyskinesia (a brain disorder that causes unintended or uncontrollable movements), and chronic obstructive pulmonary disease (COPD - a lung disease characterized by long term poor airflow). A review of Resident 1 ' s History and Physical (H&P), dated 9/8/2023, indicated Resident 1 Was competent to understand her medication condition and patient ' s bill…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-26 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of three sampled residents (Resident 1, 2, and 3) receiving therapy services had complete clinical records. 1. For Resident 3, the facility failed to: a. Complete a weekly Physical Therapy (PT, profession aimed in the restoration, maintenance, and promotion of optimal physical function) Progress Note, which was due on 12/20/2023, and b. Ensure Resident 3 ' s weekly Occupational Therapy [OT, profession aimed to increase or maintain a person's capability of participating in everyday life activities (occupations)] Progress Note was based on an objective assessment (collection of data observed and measured) of Resident 3 ' s performance with self-care. 2. For Resident 1, the facility failed to: a. Complete a weekly PT Progress Note, which was due on 12/23/2023. b. Complete the Fall Risk Assessment upon admission on [DATE], and 3. For Resident 2, the facility failed to complete a weekly PT Progress Note, which was due on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-26 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a safe and healthy environment due to the presence of mold-like substances inside the facility. This deficient practice has the potential to cause symptoms (coughing, postnasal drip, sneezing, itchy eyes, nose, or throat, or nasal congestion) in individuals who have respiratory/mold sensitivity (individuals with a weakened immune system or underlying lung disease are more susceptible to fungal infections) and could trigger respiratory complications. Findings: During a concurrent observation and interview on 12/26/2023, at 12:15 p.m., with the Administrator, in the Conference Room, a black, mold-like substance was observed on the interior portion of a wall that had been opened. The Administrator stated that the wall had been opened due to a plumbing issue from a bathroom above the conference room. The Administrator stated that the black substance on the inside of the wall appeared to be mold. During a concurrent observation and interview, on 12/26/2023, at 12:57 p.m., with Resident 8, in Room A,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accommodate the preference of one of three sampled residents (Resident 15) to have privacy and not share the resident's restroom with other residents in the facility. This deficient practice had the potential to violate resident's rights, which could result in psychosocial harm Findings: A review of the admission Record indicated Resident 15 was admitted to the facility on [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD, chronic inflammatory lung disease that causes obstructed airflow from the lungs), chronic pain syndrome (occurs when pain remains long after an illness or injury has healed), and anxiety disorder (a disorder characterized by nervousness characterized by a state of excessive uneasiness and apprehension, typically with compulsive behavior or panic attacks). A review of Resident 15's Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 12/28/2023, indicated the Resident 15's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report within two (2) hour timeframe, an allegation of abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) on 12/20/23 to the State Survey Agency (SA, where state law provides for jurisdiction in long-term care facilities) and local law enforcement for one of two sampled residents (Resident 6), in accordance to facility policy. This deficient practice had the potential to result in unreported abuse in the facility and failure to protect other residents from abuse. Findings: A review of the admission Record indicated Resident 6 was admitted to the facility on [DATE], with diagnoses including anxiety (a disorder characterized by nervousness characterized by a state of excessive uneasiness and apprehension, typically with compulsive behavior or panic attacks), schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-26 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to permit one of one sampled resident (Resident 6) back to Skilled Nursing Facility 1 (SNF 1) after the resident was hospitalized at the General Acute Care Hospital (GACH). This deficient practice resulted in the violation of Resident 6's right to resume residency at the facility and had the potential to cause psychosocial harm. Findings: A review of the admission Record indicated Resident 6 was admitted to the facility on [DATE], with diagnoses including anxiety (a disorder characterized by nervousness characterized by a state of excessive uneasiness and apprehension, typically with compulsive behavior or panic attacks), schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), and suicidal ideations (thinking about suicide or wanting to take your own life). A review of Resident 6's History and Physical, dated 12/5/2023, indicated Resident 6 was able to make decisions for activities of daily living. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete an accurate Minimum Data Set (MDS, a comprehensive assessment and care planning tool) for one of three sampled residents (Resident 2) who fell on 9/14/2023. This failure resulted in inaccurate assessment of the resident information submitted to the Federal database. Findings: A review of Resident 2's admission Record indicated the facility admitted Resident 2 on 9/1/2022 with diagnoses including drug induced parkinsonism (drug-induced movement disorder), lack of coordination, unsteadiness on feet, and history of fall. During a review of Resident 2's Change of Condition (COC) - SBAR (Situation, Background, Assessment, and Recommend; document to communicate changes in a resident ' s condition), dated 9/14/2023, the Change of Condition - SBAR indicated Resident 2 had an unwitnessed fall onto both knees in the bedroom. During a review of Resident 2's MDS, dated [DATE], the MDS indicated Resident 2 did not have any falls since the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide supervision for two of three sampled residents (Resident 1 and 2), when Resident 2 was found naked while sitting next to Resident 1 who was in bed on 12/1/23. Resident 1 was also found naked on the lower part of her body. This deficient practice had the potential for Resident 1 to be sexually assaulted (sexual contact or behavior that occurs without explicit consent of the victim) by Resident 2. Findings: A review of Resident 1's admission Record indicated the facility admitted Resident 1 on 9/7/23 with diagnoses that included schizophrenia (disorder that affects a person's ability to think, feel, and behave clearly) and unspecified dementia (condition characterized by progressive or persistent loss of intellectual functioning, especially with impairment of memory and abstract thinking, and often with personality change, resulting from organic disease of the brain) with other behavioral disturbance. A review of Resident 1's History and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure one of four sampled residents (Resident 2) received medication as prescribed by the physician and to inform the physician of the missed medications. This deficient practice had the potential for Resident 2 to have aggressive behavior towards self and other resident in the facility. Findings: A review of Resident 2's admission Record indicated resident was admitted at the facility on 10/09/23 with the following diagnosis of schizoaffective disorder (mental illness that can affect your thoughts mood and behavior), bipolar type (episodes of mania and sometimes depression) and anxiety disorder (a feeling of fear, dread, and uneasiness). A review of Resident 2's Minimum Data Set (MDS; a standardized assessment and care screening tool), dated 10/15/23, indicated resident is cognitively (ability to understand and make decisions) intact for daily decision making. The MDS also indicated resident required partial to moderate assistance with walking 10 feet on uneven surfaces, 1 step (curb): the ability to go up and down a curb…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the doctor for the treatment of a laceration (a deep cut or tear in skin or flesh) to the upper lip for one of four sampled residents (Resident 1). This deficient practice placed Resident 1 at risk for infection and pain on the upper lip. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses of major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), age-related cognitive (mental action or process of acquiring knowledge and understanding) decline, and hypertension (high blood pressure). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care planning tool) dated 8/9/2023, indicated Resident 1 had moderate cognitive (ability to understand and make decision) impairment for daily decision making. The MDS indicated Resident 1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to create a resident centered care plan for one of four sampled residents (Resident 1) when Resident 2 hit Resident 1 and Resident 1 sustained a laceration (a deep cut or tear in skin or flesh) to the upper lip. This deficient practice placed Resident 1 at risk for pain and infection of the laceration on the upper lip. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses of major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), age-related cognitive (mental action or process of acquiring knowledge and understanding) decline, and hypertension (high blood pressure). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care planning tool) dated 8/9/2023, indicated Resident 1 had moderate cognitive (ability to understand and make decision)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-19 · tag F0680 — pattern
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the facility ' s activities program was directed by a certified Activities Director since 6/13/2023 in accordance with the facility policy. This failure had the potential to not be able to provide an activity program based on Residents ' needs, which can affect the residents ' quality of life. Findings: A record review of the facility ' s job description for Activity Director indicated the purpose of the job position was to assist in the planning and implementation of activities to assure they meet the needs of the resident care plans in accordance with current federal, state, and local standards that govern the facility, as directed by the operator. The qualification indicated was a minimum of three (3) years of experience, in directing and planning activities at a skilled nursing facility (A facility [which meets specific regulatory certification requirements] which primarily provides inpatient skilled nursing care and related services to patients who require medical, nursing, or rehabilitative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-03-20 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staffing information was complete and posted in a visible and prominent place daily in accordance with the facility's policy and procedure (P&P) titled, Posting Direct Care Daily Staffing Numbers. As a result, the total number of staff and the actual hours worked by the staff was not readily accessible to residents, staff, and visitors. Findings: During a concurrent observation and interview on 3/18/2025 at 10:38 AM with the Director of Staff Development (DSD), the Census and Direct Care Service Hours Per Patient Day (DHPPD; a form that provides staffing information for the day) posted near the facility's entrance was observed. The DSD stated, the DHPPD is not complete, it's missing the bottom documentation that shows the actual staffing, the top completed part is the projected staffing and was not done on 3/16/25 and 3/15/25. The DSD stated the DHPPD posting informs the staff, residents and visitors the actual staffing for that specific day, and that if the DHPPD was incomplete or not posted, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-03-20 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the minimum 80 square feet (sq. ft., unit of measurement) per resident in multiple resident bedrooms for one (1) of 21 resident's rooms (Room A) in the facility. This failure had the potential to affect the residents' personal space, decrease freedom of mobility (the ability to move or be moved freely and easily) and could compromise the provision of care. Findings: During an observation and initial tour of the facility on 3/17/2025 at 10 AM, Room A did not meet the minimum requirement of 80 sq. ft. per resident. During a review of the facility's, Client Accommodation Analysis Form, dated 3/17/2025, indicated Room A, measured 158.2 sq. ft, which did not meet the 80 square footage requirement per resident. During a review of the room waiver (an agreement that you do not have to pay or obey) dated 3/17/2025, indicated: Room # of beds Sq. Ft. Sq. Ft. per bed 1 (Room A) 2 158.2 79.1 During a review of the facility's Room Waiver Request, dated 3/17/2025, indicated the facility's request for a waiver for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-04-05 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staffing information was posted and placed in a visible and prominent place on 4/2/2024. As a result, the total number of staff and the actual hours worked by the staff was not readily accessible to residents and visitors. Findings: During an observation, on 4/2/2024 at 7:41 AM, no visible daily staffing information posting was found at the Subacute and North Nursing Station. During an interview, on 4/5/2024 at 1:05 PM, Director of Staff Development Assistant (DSDA) stated they never posted the number of licensed nurses (Registered Nurse [RN] and Licensed Vocational Nurse [LVN]) and the number of unlicensed nursing personnel (Certified Nurse Assistants [CNA]) directly responsible for resident care since DSDA started to work at the facility (cannot recall date). DSDA stated she did not know why the facility never practice posting the number of Directly responsible for resident care (means that individuals are responsible for residents' total care or some aspect of the residents' care including, but not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-04-05 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the minimum 80 square feet (sq. ft.) per resident in multiple resident bedrooms for one (1) of 21 Resident rooms (Room C) in the facility. This failure had the potential to affect the residents' personal space, decrease freedom of mobility and could compromise the provision of care. Findings: A review of the facility's, Client Accommodation Analysis Form, dated 4/2/2024, indicated Resident Room C, measured 158.2 sq. ft , which did not meet the 80 square footage requirement per resident. During an observation and initial tour of the facility on 4/2/2024 at 9:30 AM, Room C did not meet the minimum requirement of 80 sq. ft. per resident. A review of the room waiver, dated 4/2/2024, indicated the following: Room #Beds Sq.Ft. Sq.Ft. per Bed 2 (Room C) 2 158.2 79.1 A review of the facility's Room Waiver Request, dated 4/2/2024, indicated the facility's request for a waiver for Room C that measures less than 80 sq. ft. per resident. The Room Waiver Request also indicated that, There is enough space to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$23,160 in federal fines across 3 penalties.

  • $4,938 — penalty dated 2024-01-08
  • $4,587 — penalty dated 2024-01-02
  • $13,635 — penalty dated 2023-12-11

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
MAYER FAMILY 2016 IRREVOCABLE TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 10/01/2020
ORI MANAGEMENT LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST13%since 10/10/2023
BERCOVICH, EZEQUIELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 12/31/2022
BERCOVICH, MOISESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 10/01/2020
ZENOU, ADAMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 10/01/2020
UNGER, JACOBIndividualINDIRECT OWNERSHIP INTERESTsince 08/20/2020
JANNAT, SHAHRZADIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/13/2024
ROSALES, ARLENEIndividualADP OF THE SNFsince 12/28/2017

CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.9M
Net patient revenuemost recent cost report
+13.4%
Operating marginrevenue minus expenses
$400K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 65%Medicare 28%Other / private 6%

This home reported $400K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$395per resident / day
operating cost
$11,994per month
≈ monthly operating cost
$455per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555893. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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