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Colonial Gardens Nursing Home

7246 S. Rosemead Blvd., Pico Rivera, CA 90660 · For profit - Limited Liability company · 99 certified beds · (562) 949-2591 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0604) — most recent Jun 2024Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$36,700 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0604) — most recent Jun 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (107) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $36,700 in federal fines (most recent 2024-08-05)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 1 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
6632 Rosemead Blvd · (562) 654-2828 · Call to confirm hours
Pharmacy
8900 Washington Blvd · (562) 222-1590 · Call to confirm hours
Grocery
Aldi0.2 mi
8950 Washington Blvd · (855) 955-2534 · Call to confirm hours
Park
6767 Passons Blvd · (562) 801-4470 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.9%10.2%15.4%worse
Long-stay residents who lose too much weight5.3%4.0%5.4%typical
Long-stay residents with a catheter left in their bladder0.9%0.8%0.9%typical
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms80.3%7.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.3%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.4%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened7.0%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.6%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers4.1%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control4.8%10.2%21.2%better than state — see note marked double-dagger below the table
Short-stay residents who newly got an antipsychotic medication27.0%1.5%1.4%check this — see note marked dagger below the table
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission30.0%23.0%22.6%worse
Short-stay residents with an outpatient ER visit7.1%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days4.902.251.67worse
Long-stay outpatient ER visits per 1,000 resident days2.011.571.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

12.8%U.S. median 10.7%
Went back to hospital
49.1%U.S. median 56.6%
Met the expected recovery
0.58U.S. median 0.31
Therapy hours / resident / day
0.31hours / resident / day
Physical therapy
0.22hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 49.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 169 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.58 therapist hours per resident per day in 2026Q1 — more than 87% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 51% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.8%CMS range 9.0–16.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge49.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge41.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge48.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting92.6%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.5–10.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.42
RN hours/ resident / day
1.11
LPN hours/ resident / day
2.72
Aide hours/ resident / day
4.25
Total nurse hours/ resident / day
0.25
RN hoursweekends
36.6%
Total nursing turnover
54.5%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 93.9 residents a day — about 95% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.25 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.42 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.72 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.82 hrs/resident/day on weekends vs 4.42 on weekdays — 14% thinner on weekends. RN hours go from 0.48 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2025-05-22)
27
at the previous standard inspection (2024-06-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

107 citations, most serious first. The 12 most serious are shown; the remaining 95 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-09-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Assess the elopement (to leave unnoticed) risk for one of two sampled residents (Resident 1) who attempted to elope from the facility on 4/30/2024 and 5/23/2024 and was assessed on the Minimum Data Set (MDS, resident assessment and care-screening tool) as having wandering behaviors (when a person leaves a safe area or caregiver, which can be a risk to their safety, also called elopement), per the care plan. 2. Follow its policy and procedures (P&P) titled Interdisciplinary Team Conference (IDT, group of different disciplines working together towards a common goal for a resident) and Elopement Wandering Resident by not holding an IDT meeting to ensure resident ' s safety, after Resident 1 ' s elopement attempts on 4/30/2024 and 5/23/2024. As a result, Resident 1 eloped from the facility on 9/8/2024 and was still missing as of 9/12/2024. On 9/12/2024 at 3:33 p.m., an Immediate Jeopardy ([IJ] a situation in which the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-04-08 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure four (4) of 10 sampled residents (Residents 84, 36, 345, and 80) were free from physical restraints, by not ensuring: 1. Assessments were completed prior to applying the physical restraints. 2. Adequate monitoring and periodic release of the physical restraints to ensure adequate blood circulation and skin integrity. 3. Development and implementation of care plans addressing the use of physical restraints. 4. Least restrictive measures were used prior to the implementation of restraints, per the facility's policy. These deficient practices resulted in the use of unnecessary physical restraints, placing the residents at risk for psychosocial harm from not being treated with respect and dignity; and from physical harm by impeding the circulation of the resident's arms and legs, decline in activities of daily living (ADLs), impaired skin integrity, entrapment or death caused by physical restraints. Findings: a. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive care plan was revised for one of four sampled residents (Resident 3), following a second episode of aggression.This deficient practice had the potential to place Resident 3 at risk for further episodes of physical and verbal aggression toward staff and residents. Findings:a. During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 3's diagnoses included bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), and hypertension (high blood pressure).During a review of Resident 3's Minimum Data Set ([MDS], a resident assessment tool), dated 3/6/2026, the MDS indicated Resident 3's cognitive skills (ability to think and reason) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate and complete documentation of monitoring of a resident's aggressive behaviors following readmission from a 5150 hold (a 72-hour hold for a resident experiencing a mental health crisis and evaluated to be a danger to others, themselves, or gravely disabled) at the general acute care hospital (GACH) and a physical altercation for one out of five sampled residents (Resident 1).This deficient practice had the potential to place Resident 1 and other residents at risk for physical harm caused by Resident 1.Findings:a. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included major depressive disorder (overwhelming feeling of sadness), hypertension (high blood pressure), and abnormalities of gait and mobility.During a review of Resident 1's Minimum Data Set ([MDS], a resident assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an injury of unknown origin to the California Department of Public Health (CDPH) for one of three sampled residents (Resident 3).This deficient practice resulted in delayed investigation by CDPH and had the potential to place residents safety at risk.Findings:During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE]. Resident 3's diagnoses included dementia (a progressive state of decline in mental abilities), hypertension (HTN- high blood pressure), and hyperlipidemia (high levels of fats in the blood).During a review of Resident 3's History and Physical (H&P) dated 11/1/2025, the H&P indicated Resident 3 did not have the capacity to understand or make medical decisions.During a review of Resident 3's Minimum Data Set (MDS- a resident assessment tool), dated 2/2/2026, the MDS indicated Resident 3 had moderate cognitive (ability to think and understand) impairment. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-16 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure fall risk assessments accurately reflected residents' status and was updated following a fall for one of three sampled residents (Resident 3).These deficient practices had the potential to place Resident 3 at an increased risk for a fall.Findings:During a review of Resident 3's admission Record, the admission record indicated Resident 3 was admitted to the facility on [DATE]. Resident 3's diagnoses included dementia (a progressive state of decline in mental abilities), hypertension (HTN- high blood pressure) and hyperlipidemia (high levels of fats in the blood).During a review of Resident 3's History and Physical (H&P) dated 11/1/2025, the H&P indicated Resident 3 did not have the capacity to understand or make medical decisions.During a review of Resident 3's Minimum Data Set (MDS- a resident assessment tool), dated 2/2/2026, the MDS indicated Resident 3 had moderate cognitive (ability to think and understand) impairment. The MDS indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the care plan and monitor for paranoid delusions (fixed, irrational beliefs that others are plotting against or trying to harm you, without evidence) for one of three sampled residents (Resident 1).This deficient practice had the potential to result in unmonitored paranoid delusions and unaddressed aggressive behaviors. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 3's diagnoses included major depressive disorder (mental health condition characterized by intense sadness and loss of interest in activities), hypertension (HTN-high blood pressure), and chronic kidney disease (CKD- kidney damage resulting in loss of ability to filter waste and fluid from blood).During a review of Resident 1's History and Physical (H&P) dated 1/20/2026, the H&P indicated Resident 1 had the capacity to understand and make decisions.During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five residents (Resident 1), received treatment and care in accordance with professional standards of practice. The facility failed to: 1). Ensure Resident 1's Medical Doctor (MD) was notified of the resident's refusal to eat breakfast and lunch, during the resident's change of condition (COC) on 12/18/2025.2). Carry out (follow) MD's urinalysis ([UA] a common diagnostic test that examines the urine to detect disorders) order on 12/18/2025.3). Monitor Resident 1 for dehydration (having lost a large amount of water from the body [dizziness on sitting/standing, change in mental status, decreased urine output, concentrated urine, poor skin turgor, dry, cracked lips, dry mucous membranes, sunken eyes, constipation, fever, infection, electrolyte imbalance]) as indicated in the resident's care plan titled, Resident has decreased or unable to eat/drink adequate amounts of food or fluid intake related to (r/t) resident refusing breakfast and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a care plan addressing a resident's diagnosis of sleep apnea (blocked airways) and use of a Bilevel Positive Airway Pressure ([BiPAP] a breathing therapy used to help a person with breathing difficulties) for one out of three sampled residents (Resident 2). These deficient practices had the potential to place Resident 2 at risk for device related injury, respiratory distress, and not receiving the necessary care and services. Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2's diagnoses included diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), and hypertension (HTN- high blood pressure). During a review of Resident 2's Minimum Data Set (MDS- a resident assessment tool), dated 11/7/2025, the MDS indicated Resident 2's cognition (ability to think and process…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-30 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the safe storage of medications for one of three sampled residents (Resident 2). This deficient practice had the potential to place Resident 2 at risk for unsafe medication administration, misuse of medications and overdose. Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2's diagnoses included diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), and hypertension (HTN- high blood pressure). During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), dated 11/7/2025, the MDS indicated Resident 2's cognition (ability to think and process information) was intact. The MDS indicated Resident 2 required moderate (helper does less than half the effort) assistance from staff for activities of daily living (ADLs- routine tasks/activities such as bathing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure Certified Nurse Assistant (CNA 1) had the competencies and skill sets necessary to immediately provide Basic Life Support ([BLS] medical care for residents experiencing cardiac arrest [when the heart stops beating] or respiratory distress [difficulty in breathing]) for one of three sampled residents (Resident 3), who had a full code status (when a medical personnel does everything possible to save a person's life in a medical emergency), was observed unresponsive in bed. This deficient practice had the potential for delayed provision of BLS for Resident 3 and other residents at risk of not receiving timely life saving measures. Findings:During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was originally admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 3's diagnoses included hypertension (high blood pressure) and heart failure (heart cannot pump enough…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a safe, home-like environment for one of three sampled residents (Resident 2) by failing to replace the broken window in Resident 2's room in a timely manner.This failure had the potential to result in Resident 2 feeling uncomfortable due to cold air coming inside the window and negatively affecting Resident 2's well-being. Findings:During an observation on 11/18/2025 at 8:40 a.m. in Resident 2's room, Resident 2's window was observed with a wooden panel and an opening or gap in the upper half of the window. Cold air was felt coming inside the room through the opening.During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 2's diagnoses included hemiplegia (total paralysis of the arm, leg, and trunk on the same size of the body) and hemiparesis (weakness of one entire side of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 95 citations
  • Potential for harm · Dcited before2025-11-14 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform Physician 1 and Conservator 1 of an abuse allegation for one of three sampled residents (Resident 5).This deficient practice resulted in a delay in potential medical and psychiatric evaluations and resulted in Conservator 1 being unaware of Resident 5's well-being.Findings:During a review of Resident 5's admission Record (Face Sheet), the Face Sheet indicated Resident 5 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included nontraumatic chronic subdural hemorrhage (a slow collection of blood on the surface of the brain that develops over time, without being caused by a severe head injury), schizophrenia (a mental illness that is characterized by disturbances in thought), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest).During a review of Resident 5's Minimum Data Set (a resident assessment tool), dated 9/14/2025, the MDS indicated Resident 5's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an abuse allegation to the State Agency (California Department of Public Health [CDPH]), the ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities), and local law enforcement for one of three sampled residents (Resident 5).This deficient practice resulted in a delayed notification to CDPH, the ombudsman, and law enforcement and also resulted in a delay of an onsite inspection This deficient practice had the potential to result in potential abuse to all residents in the facility.Findings:During a review of Resident 5's admission Record (Face Sheet), the Face Sheet indicated Resident 5 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included nontraumatic chronic subdural hemorrhage (a slow collection of blood on the surface of the brain that develops over time, without being caused by a severe head injury), schizophrenia (a mental illness that is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a person-centered care plan for one of three sampled residents' (Resident 5) after Resident 5 informed Licensed Vocational Nurse (LVN) 11 of an abuse allegation.This deficient practice had the potential to negatively affect Resident 5's physical, mental, and psychosocial well-being, delay the delivery of necessary care and services.Findings:During a review of Resident 5's admission Record (Face Sheet), the Face Sheet indicated Resident 5 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included nontraumatic chronic subdural hemorrhage (a slow collection of blood on the surface of the brain that develops over time, without being caused by a severe head injury), schizophrenia (a mental illness that is characterized by disturbances in thought), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest).During a review of Resident 5's Minimum Data Set (a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the Care Plan for one out of five sampled residents (Resident 2), who had a diagnosis of schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior) and exhibited increased in behaviors.This failure had the potential to result in Resident 2 having ongoing behaviors which could lead to altercations that endanger himself, other residents, and staff at the facility.During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 2's diagnoses included schizoaffective disorder.During a review of Resident 2's Minimum Data Set ([MDS] a resident assessment tool), dated 7/21/2025, the MDS indicated Resident 2 had severe cognitive impairment (problems with the ability to think and reason). Resident 2's MDS indicated Resident 2 required supervision or touching assistance (Helper provides verbal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This is a Repeat Deficiency at F609 from 6/24/2025 investigation. Based on interview and record review, the facility failed to report abuse allegations to the State Agency (California Department of Public Health [CDPH]), the ombudsman (an advocate for residents of nursing homes), and local law enforcement for three of seven sampled residents (Residents 5, 6, and 7) when Certified Nursing Assistant (CNA) 5 allegedly was rough with Residents 5, 6 and 7. This repeat deficient practice of delayed notification to CDPH, the ombudsman, and law enforcement resulted in a delay of an onsite inspection and had the potential to result in abuse to all residents in the facility.During a review of the facility's Plan of Correction / In-Service Training titled, Reporting Alleged Violations, dated 6/25/2025 and 6/26/2025, presented by the Director of Staff Development (DSD), the In-Service indicated the Director of Nursing (DON), the Administrator (ADM), Certified Nursing Aide (CNA) 3, and CNA 4 were all educated to report any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This is a Repeat Deficiency at F610 from 6/24/2025 investigation. Based on interview and record review, the facility failed to thoroughly investigate an allegation of abuse for one of seven sampled residents (Resident 7), when Resident 7 informed Social Services (SS) 1, on 7/22/2025, that Certified Nursing Assistant (CNA) 5 was rough during facial shaving. This deficient practice resulted in CNA 5 not being suspended pending the investigation of the allegation and placed Resident 7 and all the residents in the facility at risk for further potential abuse.Cross Reference F609Findings:During a review of Resident 7's admission Record (Face Sheet), the admission Record indicated Resident 7 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including encephalopathy (a medical condition where the brain does not function properly), schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), and anxiety disorder (mental health condition characterized by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of seven sampled resident (Resident 4's) care plan was reviewed and revised with updated interventions to address Resident 4's behavior of pocketing medications. This deficient practice resulted in Resident 4 having medication in his possession without staff knowledge and an increased risk for adverse medication reactions. Cross Reference F755.Findings:During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including paranoid schizophrenia (a subtype of schizophrenia with prominent delusions and hallucinations often involving false beliefs of being watched or targeted), and anxiety disorder (feeling of fear, dread and uneasiness that can be a normal reaction to stress). During a review of Resident 4's care plan titled, Behavior Problem, revised 6/13/2025, the care plan indicated Resident 4 had a behavior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were administered to meet the needs of each resident and in accordance with professional standards of practice for one of seven sampled residents (Resident 4). Resident 4 was observed with two medications in hand, without staff knowledge. This deficient practice resulted in Resident 4 not receiving the correct dose of medication, and the potential for other residents to receive medications not prescribed to them.Cross Reference F657Findings:During a review of Resident 4's admission Record, the admission record indicated Resident 4 was readmitted to the facility on [DATE] with diagnoses including paranoid schizophrenia (a subtype of schizophrenia with prominent delusions and hallucinations often involving false beliefs of being watched or targeted) and anxiety disorder (feeling of fear, dread and uneasiness that can be a normal reaction to stress). During a review of Resident 4's Minimum Data Set (MDS- a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) Committee / Quality Assessment and Assurance (QAA) implemented action plans to correct previously identified abuse allegation deficiencies from June 2025. This repeat deficient practice caused an increased risk in the safety and dignity of the residents of the facility. Findings: During a review of the facility's Plan of Correction from a previous abuse deficiency dated June 2025 and the In-Service Training titled, Reporting Alleged Violations, dated 6/25 and 6/26/2025, presented by the Director of Staff Development (DSD), the In-Service indicated the Director of Nursing (DON), the Administrator (ADM), Certified Nursing Aide (CNA) 3, and CNA 4 were all educated to report any abuse allegations immediately and for up to two hours to the CDPH, the ombudsman, and law enforcement. During a review of the facility's Performance Improvement Plan - Abuse Investigation and Reporting dated 7/1/2025, the plan indicated the root cause was communication when an incident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform one of three sampled residents' (Resident 1) physician of the resident's Responsible Party's (RP 1) decision to not have a Computed Tomography (CT- a medical imaging procedure to create detailed images of the head) done after Resident 1 was found to have discoloration on his forehead. This deficient practice resulted in Physician 1 being unaware of RP 1's decision which resulted in no further ordered interventions. Findings: During a review of Resident 1's admission Record (Face Sheet), the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included metabolic encephalopathy (condition when the brain's function is impaired due to a chemical imbalance in the body), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), and generalized muscle weakness. During a review of Resident 1's Minimum Data Set (MDS- a resident assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an injury of unknown origin to the State Agency (California Department of Public Health [CDPH]), the ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities), and local law enforcement for one of three sampled residents (Resident 1) when Resident 1 was found to have discoloration on the right side of his forehead. This deficient practice of delayed notification to CDPH, the ombudsman, and law enforcement resulted in a delay of an onsite inspection. This deficient practice had the potential to result in further injury to Resident 1. Cross Reference F610. Findings: During a review of Resident 1's admission Record (Face Sheet), the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included metabolic encephalopathy (condition when the brain's function is impaired due to a chemical imbalance in the body), depression…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-24 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate an injury of unknown origin for one of three sampled residents (Resident 1) when Resident 1 was found to have discoloration on the right side of his forehead. This deficient practice resulted in the facility being unaware of the cause of Resident 1's injury. Cross Reference F609. Findings: During a review of Resident 1's admission Record (Face Sheet), the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included metabolic encephalopathy (condition when the brain's function is impaired due to a chemical imbalance in the body), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), and generalized muscle weakness. During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool), dated 6/9/2025, the MDS indicated Resident 1's cognitive skills (process of thinking) for daily decision making was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was free of accidents and hazards after falling on 4/10/2025 by failing to: 1. Complete Resident 1's 72-Hour Neurological Check (Neuro Check- series of tests over a 72-hour period to assess for changes in neurological function). 2. Complete Resident 1's post-fall Fall Risk Assessment. 3. Compete the documentation for the Interdisciplinary Team (IDT, a group of healthcare professionals with various areas of expertise who work together towards the goals of the residents) meeting on 4/11/2025. These deficient practices had the potential to result in Resident 1 sustaining undetected neurological changes which could have resulted in delay in treatment. These deficient practices also had the potential to result in the risks and root cause of Resident 1's fall to be unaddressed which increases the potential for reoccurrence of further falls and injury. Findings: During a review of Resident 1's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-22 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Remove one bottle of expired cetirizine hydrochloride (medication to relieve allergy symptoms) 5 milligrams (mg- metric unit of measurement, used for medication dosage and/or amount) inside one of two inspected medication carts (Main St Medication Cart). 2. Remove one bottle of expired haloperidol decanoate (antipsychotic medication [to treat psychosis- a severe mental illness where individuals experienced a distorted perception of reality) in one of two inspected medication rooms (Medication Room Nursing Station 2). These deficient practices increased the risk that residents could have received medications that had become expired and/or ineffective, possibly leading to health complications such as uncontrolled allergy symptoms and uncontrolled mental behaviors such as delusions (having false or unrealistic beliefs). Findings: 1. During a concurrent observation and interview on 5/21/2025 at 2:26 p.m. with Licensed Vocational Nurse (LVN) 2, observed one bottle of expired cetirizine hydrochloride 5 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. Two containers that contained personal food were stored inside Refrigerator 1. 2. One opened bottle of chocolate syrup, one opened bottle of caramel drizzle, one opened can of whipped cream and one container of white chopped onions were stored and unlabeled in the walk-in refrigerator. 3. One opened carton of ice cream was stored in the walk-in freezer unlabeled. These failures had the potential to result in harmful bacterial growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) in 95 of 99 medically compromised residents who received food from the kitchen. Findings: 1. During a concurrent interview and observation on 5/19/2025 at 8:24 a.m. with Dietary Aide (DA) 1, in the facility kitchen, Refrigerator 1 was observed. Refrigerator 1 had two personal plastic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the safe medications administrations for two of six residents (Resident 17 and Resident 76) when the following occurred: 1. 40 out of 40 doses of oyster shell calcium (a dietary supplement) 500 milligrams (mg- metric unit of measurement, used for medication dosage and/or amount) were not administered to Resident 17 from 5/1/2025 to 5/20/2025. 2 a. Two out of 38 doses of tramadol HCl (a strong painkiller from a group of medicines called opiates, or narcotics) 50mg for Resident 76 on North Station, North Medication Cart on 5/21/2025 were not accurately accounted for and documented. b. Two out of 19 doses of lorazepam (a controlled medication [had a high potential for abuse] could be used to aid in the management of agitation) 1mg for Resident 76 on North Station, North Medication Cart on 5/21/2025 were not accurately accounted for and documented. c. One out of 11 doses of hydrocodone-acetaminophen (a strong painkiller from a group of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that resident bedrooms accommodated no more than four residents in four of 42 bedrooms (Rooms A, B, C, and D). This deficient practice could adversely affect the adequacy of space, nursing care, comfort, and privacy to the residents and their visitors residing in Rooms A, B, C, and D. Findings: During a review of the facility's census, dated 5/19/2024, the census indicated Rooms A, B, C, and D had the capacity to accommodate six residents in the room. During a review of the facility's Client Accommodation Analysis (undated), the Client Accommodation Analysis indicated the following measurements for Rooms A, B, C, and D: 1. Rooms A and B measured 478.33 square feet ([sq. ft.]- unit of measurement). 2. Room C measured 487.44 sq. ft. 3. Room D measured 479.79 sq. ft. During the initial tour of the facility, on 5/19/2025 at 9:30 a.m., it was observed Rooms A, B, C, and D were occupied by six residents in each room. During observations made throughout the course of the survey from 5/19/2025 to 5/22/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • Potential for harm · Dcited before2025-05-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure choices were honored for one of three residents (Resident 74) when the resident was not permitted to take requested smoke breaks. This failure interfered with Resident 74's right to make choices about his routine and preferences. Findings: During a review of Resident 74's admission Record, the admission record indicated Resident 74 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses which included chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing), alcohol abuse, hypertension (HTN - high blood pressure), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), and depression (mood disorder that causes a persistent feeling of sadness and loss of interest in life). During a review of Resident 74's History and Physical (H&P), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) from the residents prior to treatment of psychotropic (medications that affect brain activities associated with mental processed and behavior) medications for two of six sampled residents (Residents 40, and 64) by failing to: 1. Obtain informed consent from Resident 40, for the use of Quetiapine Fumarate (an antipsychotic medication [a medication that effects the mind, emotion, and behavior]). 2. Ensure Resident 64's informed consent for Depakote (an anticonvulsant medication used to treat behavioral disorders), Risperdal (an antipsychotic medication), and Seroquel (an antipsychotic medication) were complete. The deficient practice of failing to obtain informed consent prior to initiating treatment with psychotropic medications could have prevented Residents 40 and 64 from exercising their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a call light device was within reach for one of eight sampled residents (Resident 47). This deficient practice resulted in Resident 47 being unable to summon staff for assistance in a timely manner and had the potential to compromise Resident 47's safety and care. Cross Reference F919 Findings: During a concurrent observation and interview on 5/19/2025 at 10:07 a.m., with Resident 47, Resident 47 was observed in his room, lying in bed awake and alert. Resident 47's call light was observed hanging from a hook on the wall out of reach. Resident 47 stated that he was cold and asked if he could be covered with his blanket. Resident 47 stated he could not reach his call light, and the call light had not worked for months. During a review of Resident 47's admission Record, the admission Record indicated Resident 47 was initially admitted on [DATE] and readmitted on [DATE] with diagnoses which included bilateral (on both sides)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities) and one of two residents (Resident 98) was provided a notice of discharge prior to the resident's discharge on [DATE]. This deficient practice increased the risk of potential harm to Resident 98 and breach of the resident's rights. Findings: During a review of Resident 98's admission Record, the admission Record indicated Resident 98 was admitted to the facility on [DATE]. Resident 98's diagnoses included generalized muscle weakness, dementia (a progressive state of decline in mental abilities), and diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 98's Minimum Data Set (MDS- a resident assessment tool), dated 12/26/2024, the MDS indicated Resident 98 had mild cognitive impairment (ability to think and reason). The MDS indicated Resident 98…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete the Minimum Data Set (MDS - a federally mandated resident assessment tool) for significant change in status within the required time frame for one of six sample residents (Resident 40). This failure had the potential to negatively affect Resident 40 receiving the necessary care services that would have been required due to their significant change in status. Findings: During a review of Resident 40's admission Record dated 11/1/2024 the admission Record indicated the facility initially admitted Resident 40 on 11/1/2024, and re-admitted Resident 40 on 3/28/2025 with diagnoses that included dementia (a progressive state of decline in mental abilities) metabolic encephalopathy (a condition that affects the brain due to problems with the body's metabolism), diabetes mellitus (DM - a disorder characterized by difficulty in blood sugar control and poor wound healing). Resident 40 also had a gastrostomy feeding tube (a surgical opening fitted with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the minimum data set (MDS - a comprehensive resident assessment tool) assessment Section I (active diagnoses) by failing to include a diagnosis of depression (a mental disorder characterized by depressed mood, poor appetite, difficulty sleeping, and lack of interest in normal enjoyable activities) per information in the medical record for one of six sampled residents (Resident 54). The deficient practice of failing to accurately assess active diagnoses and complete MDS Section I increased the risk that Resident 54 may not have received care planning and treatment according to his needs possibly leading to a decline in his overall health and well-being. Findings: During a review of Resident 54's admission Record, the admission Record indicated Resident 54 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included depression (a mental disorder characterized by depressed mood, poor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the following for three of 12 sampled residents (Resident 17, 54, and 61): 1. Develop and implement a care plan for Resident 17's diagnosis of vitamin D deficiency (low levels of vitamin D in the body), and the administration of oyster shell calcium (a dietary supplement), Trazodone (a medication used to treat depression [mental health disorder]), and Buspirone (a medication used to treat anxiety [a feeling fear, and worry]). 2. Develop and implement a care plan addressing Resident 54's diagnosis of depression. 3. Implement Resident 61's care plan addressing the resident's oxygen therapy and diagnosis of chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing). These deficient practices placed Residents 17, 54, and 61 at risk of not receiving care and resident-centered interventions to meet and address their needs and had the potential to result in oxygen toxicity (lung damage from too much extra…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide safe enteral nutrition (the delivery of liquid nutrients through a feeding tube directly into the gastrointestinal tract) for one of six sampled residents (Resident 40), when Resident 40's head of bed was not maintained in an elevated 30 to 45 degrees (refers to an angle of position) position while receiving enteral nutrition by gastrostomy tube (GT - a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems). This failure had the potential for resident harm and or death, as the provision of enteral feedings without elevating Resident 40's resting position increased the risk for vomiting and aspiration pneumonia, which may be caused when liquid nutrition and/or other stomach contents enter a person's airway and/or lungs. Findings: During a review of Resident 40's admission Record. dated 11/1/2024, and re-admitted Resident 40 on 3/28/2025, with diagnoses that included gastrostomy status, dementia (a progressive state…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory care was provided according to physician's orders and professional standards of practice for one of three residents reviewed for oxygen therapy (Resident 61) when the following occurred: 1. Staff administered continuous oxygen at a rate of 4.5 liters per minute (LPM- a unit of measurement), exceeding the prescribed rate of two liters per minute as needed. 2. Resident 61 was observed unmonitored in the facility patio with increased respirations without his supplemental oxygen. 3. Staff failed to ensure the amount of oxygen administered to Resident 61 was documented from 4/29/2025 to 5/20/2025. These failures had the potential to place Resident 61 at risk for oxygen toxicity (lung damage from too much extra oxygen) and respiratory distress, and compromise Resident 61's safety. Findings: During a review of Resident 61's admission Record, the admission Record indicated Resident 61 was originally admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were monitored for medication side effects or efficacy of medication for two of 12 sampled residents (Residents 17 and 29), by failing to: 1. Monitor signs and symptoms of bleeding for Resident 17, who was receiving Eliquis (an anticoagulant medication, used to prevent blood clots forming in the blood vessels and the heart). 2. Monitor Resident 17's sleep hours, who was receiving Trazadone (a medication used to treat depression [-a mental health disorder], and insomnia [-a sleep disorder]). 3. Monitor Resident 17's episodes of physical restlessness (behaviors such as agitation, inability to sit still) constantly trying to get up unassisted, who was receiving Buspar (a medication used to treat anxiety [-a feeling fear, and worry]). 4. Monitor signs and symptoms of bleeding for Resident 29, who was receiving Apixaban (an anticoagulant medication). These deficient practices placed Residents 17 and 29 at increased risk for preventable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure physician ordered therapeutic diets were provided for one of six sampled residents (Resident 90), when Resident 90 did not receive their Magic Cup (a frozen dessert used for providing additional calories and protein to those experiencing involuntary weight loss). This failure could have resulted in insufficient food intake, unintentional weight loss, and a deterioration of Resident 90's overall health condition. Findings: During a review of Resident 90's admission Record, dated 11/8/2024, the admission Record indicated the facility initially admitted Resident 90 on 11/8/2024 and re-admitted Resident 90 on 2/6/2025, with diagnoses that included cerebral infarction (loss of blood flow to a part of the brain), dysphagia (difficulty swallowing), depression ( a common and serious medical illness that can significantly impact how a person feels, thinks, and acts). During a review of Resident 90's Minimum Data Set (MDS - a resident assessment tool), dated 2/14/2025, the MDS indicated Resident 90's cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection (the invasion and multiplication of microorganisms [like bacteria, viruses, etc.] in body tissues, potentially causing illness or harm) control practices for one of six residents (Resident 40) when Resident 40's urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) drainage bag was observed touching the floor on 5/20/2025. This deficient practice placed Resident 40 at risk for infection which could increase the resident's and other residents morbidity (the amount of disease in a population) and mortality (the state of being subject to death). Findings: During an observation on 5/20/2025 at 11:47 a.m. in Resident 40's room, Resident 40 was observed lying on the bed. The urinary catheter drainage bag was touching the floor. During an observation on 5/20/2025 at 1:27 p.m. in Resident 40's room, Resident 40 was observed lying on the bed. The urinary catheter drainage bag was touching the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call system was functional for two of eight sampled residents (Resident 47 and Resident 78). This deficient practice resulted in Resident 47 being unable to summon staff for assistance in a timely manner and had the potential to result in Resident 47's and Resident 78's needs to go unmet and compromise the residents' safety and cause bodily injury from a fall. Findings: a. During a concurrent observation and interview on 5/19/2025 at 10:07 a.m., with Resident 47, Resident 47 was observed in his room, lying in bed awake and alert. Resident 47's call light was observed hanging from a hook on the wall. Resident 47 stated he was cold and asked if he could be covered up with his blanket. Resident 47 stated he could not reach his call light device. Resident 47 stated the call light device was hanging on the wall because it had been working for months. Resident 47 was handed the call light to push at 10:08 a.m. Observed the light on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-16 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure a seven-day bed hold was maintained for two of two sampled residents (Resident 1 and Resident 3) after they were transferred to the General Acute Care Hospital (GACH). This deficient practice resulted in the resident ' s rights being violated by not allowing them to return to their assigned beds in the facility per State and Federal regulations. Findings: A. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought), hypertension (HTN-high blood pressure), and obesity (condition of having excess body weight). During a review of Resident 1 ' s Minimum Data Set ([MDS] a resident assessment tool), dated 2/7/2025, the MDS indicated Resident 1 ' s cognition (ability to reason and understand) was severely impaired. Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safety was maintained for one of four sampled residents (Resident 3), by not ensuring her call light was maintained within reach. This deficient practice placed Resident 3 at risk for harm and injury related to a fall. Findings: During an observation on 4/2/2025 at 11:51 a.m., at Resident 3 ' s bedside, Resident 3 was observed lying in bed. Resident 3 ' s call light was observed on the floor behind the head of her bed. During a review of Resident 3 ' s admission Record (a document containing a summary of basic information about the resident), the admission record indicated Resident 3 was admitted on [DATE] and most recently re-admitted on [DATE]. Resident 3 ' s admitting diagnoses included unspecified abnormalities of gait (walking pattern) and mobility, generalized muscle weakness, osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) to both hips, history of falling, dementia (a progressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive, resident-centered care plan, with interventions, after the two episodes of choking (when airway is blocked by a foreign object, such as food, preventing oxygen from reaching the lungs, leading to a life-threatening situation) on 1/6/2025 and 1/15/2025 for one of five residents (Resident 2). The facility failed to provide interventions for staff to implement at dinner time for Resident 2 ' s safety. These failures left Resident 2 unsupervised during dinnertime and had potentially caused Resident 2 to aspirate (when food, liquid, or other substances entered the airway and the lungs) on 3/5/2025 and other complications such as, choking, loss of consciousness (state of being awake and aware of one ' s surroundings), apnea (not breathing) and death. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated, Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to reassess the respiratory status on one of five residents ' (Resident 2), who had an oxygen saturation of 86% ([O2 sat] amount of oxygen in the blood- normal range 95 per cent (%)-100%) on 3/5/2025 at 5:28 p.m. As a result of this failure, Resident 2 ' s respiratory status worsened and potentially contributed to the resident ' s loss of consciousness (pass out), apnea (not breathing) and death. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated, Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including metabolic encephalopathy (a change in how the brain works due to an underlying condition), dysphagia (difficulty swallowing), Parkinson ' s Disease (a progressive disease of the nervous system marked by a tremor, muscular rigidity, and slow, imprecise movements) and Acute Respiratory Failure ([ARF], when the lungs cannot release enough oxygen into the blood).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision to one of five residents (Resident 2), after the two choking (when airway is blocked by a foreign object, such as food, preventing oxygen from reaching the lungs, leading to a life-threatening situation) incidents on 1/6/2025 and 1/15/2025. This failure left Resident 2 unsupervised while eating dinner on 3/5/2025, and had potentially caused Resident 2 to aspirate (when food, liquid, or other substances entered the airway and the lungs) and caused other complications such as, choking, loss of consciousness (state of being awake and aware of one ' s surroundings), apnea (not breathing) and death. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated, Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including metabolic encephalopathy (a change in how the brain works due to an underlying condition), dysphagia (difficulty swallowing),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five residents (Resident 1), who was admitted to the facility with Carbapenem-Resistant Enterobacterales ([CRE], a group of bacteria resistant to carbapenem [an antibiotic]), was placed on contact precautions (measures that are intended to prevent transmission of infectious agent which are spread by direct or indirect contact with the resident or the resident's environment). This failure had the potential to spread the organisms to other residents and staff and can potentially cause infections. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of Parkinson ' s disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements) without dyskinesia (uncontrolled, involuntary muscle movement) without mention of fluctuations. During a review of Resident 1 ' s Minimum Data Set ([MDS] a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow an infection prevention and control program for scabies (a contagious skin condition caused by tiny insects called mites that infest and irritate skin causing intense itching, inflammation, and red patches) for six out of six sampled residents (Resident 1, 2, 3, 4, 5, and 6) by failing to: 1. Place Residents 1, 2, 3, 4, 5, and 6 on Contact Precautions (refer to measures that are intended to prevent transmission of infectious agents which are spread by direct or indirect contact with the resident or the resident ' s environment) immediately. Resident 1 was diagnosed with scabies in the general acute care hospital (GACH) and returned to the facility on [DATE]. Resident 1, 2, 3, 4, 5, and 6 was placed on Contact Precautions on 11/5/2024, 2 days after Resident 1 returned to the facility. 2. To provide prophylactic (a medicine or course of action used to prevent disease) treatment immediately to Residents 2, 3, 4, 5, and 6 (Resident 1 ' s roommate),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the Resident 1 ' s responsible party (RP 1), Resident 2, and Resident 2 ' s responsible party (RP 2) of their rights to participate in the resident care conference to discuss the plans of care and discharge goals for two of two sampled residents (Resident 1 and Resident 2). This deficient practice violated RP 1, Resident 2, and RP 2 ' s rights to be active participants in their care. Findings: 1. During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 ' s diagnoses included generalized muscle weakness, anemia (a common blood disorder that occurred when the body had fewer red blood cells than normal), Type 2 diabetes mellitus (a disease that occurred when blood sugar was too high), dementia (the impaired ability to remember, think, or make decisions that interfered with doing everyday activities), schizoaffective disorder (a serious mental illness that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the physician for one of two sampled residents (Resident 1) following Resident 1 sustaining a five (5) pound (lb., unit of measurement) weight loss between May 2024 and June 2024, and again following a nine (9) lb. weight loss between May 2024 and August 2024. This deficient practice placed Resident 1 at risk for delayed intervention and care plan adjustments, possibly resulting in further avoidable unplanned weight loss and not meeting her nutritional needs. Findings: During a review of Resident 1 ' s admission Record, the admission record indicated Resident 1 was originally admitted to the facility on [DATE] and was most recently re-admitted on [DATE]. Resident 1 ' s admitting diagnoses included anemia (a problem of not having enough healthy red blood cells or hemoglobin to carry oxygen to the body's tissues), dementia (group of thinking and social symptoms that interferes with daily functioning), and generalized muscle weakness.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise the nutritional care plan for one of two sampled residents (Resident 1) following Resident 1's five (5) pound (lb., unit of measurement) weight loss between May 2024 and June 2024, and again following a nine (9) lb. weight loss between May 2024 and August 2024. This deficient practice placed Resident 1 at risk for not receiving the required interventions to prevent further avoidable unplanned weight loss and inability to meet her nutritional needs. Findings: During a review of Resident 1 ' s admission Record, the admission record indicated Resident 1 was originally admitted to the facility on [DATE] and was most recently re-admitted on [DATE]. Resident 1 ' s admitting diagnoses included anemia (a problem of not having enough healthy red blood cells or hemoglobin to carry oxygen to the body's tissues), dementia (group of thinking and social symptoms that interferes with daily functioning), and generalized muscle weakness. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 1) was referred to the facility ' s Nutrition Weight Variance Committee following a five (5) pound (lb., unit of measurement) weight loss between May 2024 and June 2024, and again following a nine (9) lb. weight loss between May 2024 and August 2024. This deficient practice resulted in Resident 1 sustaining an additional one (1) lb. weight loss in August 2024, and placed her at increased the risk sustaining further avoidable unplanned weight loss and not meeting her nutritional needs. Findings: During a review of Resident 1 ' s admission Record, the record indicated Resident 1 was originally admitted to the facility on [DATE] and was most recently re-admitted on [DATE]. Resident 1 ' s admitting diagnoses included anemia (a problem of not having enough healthy red blood cells or hemoglobin to carry oxygen to the body's tissues), dementia (group of thinking and social symptoms that interferes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor for aggressive behaviors for one out of three residents (Resident 2) after the resident had consecutive and ongoing refusals of Zyprexa (an antipsychotic medication used to treat mental health conditions) for angry outbursts. This deficient practice had the potential to exacerbate Resident 2's aggression and cause harm to Resident 1. Findings: During an interview on 8/5/2024 at 9:10 a.m., Resident 2 refused to talk and stated, I don't want to talk to you . During a review of Resident 2's admission Record, the admission record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2's admitting diagnosis included schizophrenia (a disorder accompanied by false beliefs, disorganized thinking, and seeing or hearing stimuli that is not real), anxiety disorder (characterized by feelings of excessive worry and fear about everyday situations), and major depressive disorder (a condition that causes persistently low or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure safe and sanitary food storage practices in the kitchen that placed 99 out of 99 sampled residents at risk for food borne illness (an illness that comes from eating contaminated food) when the facility failed to ensure: 1. The walk -in refrigerator contained food with no in date (the date when the food was placed in the refrigerator) and no use by date (date the food item must be consumed by). 2. The walk-in refrigerator contained expired food. 3. The walk-in freezer had food items that was not labeled with in date and a use by date. 4. The dry storage room had food bins that were not labeled with an in date and a use by date. 5. The Kitchen staff did not ensure thawing meat was placed on the lowest shelf in the refrigerator. 6. The Kitchen staff did not ensure washed dishes and utensils were free of old food. 7. The Kitchen staff did not ensure food scoopers (utensil, shovel shaped in design, this utensil is made to easily transfer bits of food) were cleaned, contained, and every bin had a scooper. 8.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-27 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an effective and comprehensive Quality Assurance Performance Improvement (QAPI) program was implemented and maintained for all 99 residents by not performing the following: 1. Ensure that the Infection Prevention Nurse (IPN) was a participant in the facility's QAPI meetings. 2. Ensure a method tracking and monitoring of measurable outcomes were in implemented to record the progress of each QAPI action plan. This deficient practice had the potential to negatively impact patient care, safety, and satisfaction, and to allow facility-identified patient care issues or concerns to reoccur within the facility. Cross reference F867. Findings: During a concurrent record review and interview, on 6/27/2024, at 2:22 p.m., with the Director of Nursing (DON), the facility's QAPI Plan and Sign-In Sheet, dated 4/1/2024 to 4/30/2024, was reviewed. The plan indicated that the facility planned to improve immunizations, enhanced barrier precautions, and closed discharge charts. The sign in sheet did not include the IPN's name or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-27 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility's Quality Assessment and Assurance Committee (QAA) failed to implement measures to effectively collect and use data to monitor the effectiveness of Quality Assurance Plan Improvement (QAPI) plans and track overall performance for all 99 residents. This deficient practice had the potential to negatively impact resident care, safety, and satisfaction, and had the potential to allow facility-identified resident care issues or concerns to reoccur within the facility. Cross reference F865. Findings: During a concurrent record review and interview, on 6/27/2024, at 2:22 p.m., with the Director of Nursing (DON), the facility's QAPI Plan, dated 4/1/2024 to 4/30/2024, was reviewed. The plan indicated that the facility planned to improve immunizations, enhanced barrier precautions, and closed discharge charts. There were no documents that indicated an outline of specific interventions and there was no indication that progress was monitored. During a concurrent record review and interview, on 6/27/2024, at 2:22 p.m., with the DON, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-27 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement an effective infection prevention control program for all residents by failing to maintain and complete the infection surveillance documentation. This deficient practice had the potential to cause the spread of infection causing organisms amongst all staff and/or residents. Findings: During a concurrent interview and record review on 6/25/2024 at 9:46 a.m., with the Infection Preventionist Nurse (IPN), the facility's Infection Surveillance Binder, dated 2024, was reviewed. The binder indicated there was no infection surveillance completed for the month of June 2024. The IPN stated she got behind on the month of June 2024 and had to catch up. The IPN stated she was responsible for keeping up with the infection surveillance every day to be aware of what was going on in the facility. The IPN stated falling behind on the infection surveillance had the potential be to be unaware of a resident having symptoms of an infection and could delay informing the resident's physician, which would cause a delay in treatment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-27 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain complete antibiotic stewardship documentation for the facility for June 2024. This deficient practice had the potential for residents to be administered and prescribed antibiotics (medication to treat infections) inappropriately and unnecessarily. Findings: During a concurrent interview and record review on 6/25/2024 at 9:46 a.m., with the Infection Preventionist Nurse (IPN), the facility's Antibiotic Stewardship Binder, dated 2024, was reviewed. The binder indicated there was no antibiotic stewardship documentation completed for the month of June 2024. The IPN stated she got behind on the month of June 2024 and had to catch up. The IPN stated she was responsible for keeping up with the antibiotic stewardship every day to keep track of the residents who were taking antibiotics. The IPN stated falling behind on the antibiotic stewardship had the potential for residents to be given antibiotics and would not be followed up to ensure the antibiotics were appropriate and necessary to treat the infection. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-27 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Obtain informed consent (process of communication between resident/responsible party and health care provider that often leads to agreement or permission for care, treatment, or services) prior to initiation and administration of psychotropics medications (medications that affect the mind, emotions, and behavior) for two out of eight sampled residents (Resident 6, and Resident 52). 2. Obtain informed consent for a bed alarm and a wheelchair alarm (bed exit alarms that warn caregivers when patients leave or attempt to leave their beds or wheelchairs) for one out of eight sampled residents (Resident 33). 3. Obtain informed consent for one of one sampled resident's (Resident 81) bed bolster (an alternative to side rails that helps prevent residents at risk for falls from rolling out of bed). These deficient practices violated Resident's 6, 52, 33, and 81's and/or their responsible party's right to make an informed decision regarding the use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-27 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure behaviors of rummaging through other's belongings related to the use of Clozaril (a medication used to treat mental illness) were monitored in the resident's Medication Administration Record (MAR - a resident's record of all medications administered, and monitoring done) between 6/1/2024 and 6/26/2024 in one of five sampled Residents (Resident 6.) 2. Ensure adverse effects (ASE - unwanted side effects of medication therapy) related to the use of Clozaril, Depakote (a medication used to treat mental illness), Lexapro (a medication used to treat mental illness), and Zyprexa (a medication used to treat mental illness) were monitored in the residents' MARs between 6/1/2024 and 6/26/2024 in two of five sampled residents (Resident 6 and Resident 60.) The deficient practices of failing to monitor target behaviors and adverse effects related to the use of psychotropic medications (medications that affect brain activities associated with mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-27 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Four medication errors out of 25 total opportunities contributed to an overall medication error rate of 16 % affecting two of eight residents observed for medication administration (Resident 66 and Resident 69.) The medication errors noted were as follows: 1. Omitted one dose of Lactulose (a medication used to treat high levels of ammonia in the blood). 2. Omitted one dose of vitamin C (a supplement). 3. Omitted one dose of vitamin D (a supplement). 4. Omitted one dose of aspirin (a medication used to prevent blood clots). The deficient practice of failing to administer medications in accordance with the physician' s orders, including any required time frame, increased the risk that Residents 66 and 69 may have experienced medical complications possibly resulting in hospitalization. Findings: During an observation on 6/25/2024 at 8:11 a.m., Resident 69 was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-27 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Ensure two expired insulin (a medication used to control high blood sugar) pens were removed from the medication cart affecting Residents 31 and 148 in one of four inspected medication carts (Station 1 AM Medication Cart). 2. Ensure two unopened insulin pens were stored in the refrigerator according to the manufacturer's requirements affecting residents 14 and 40 in two of four inspected medication carts (Station 1 AM Medication Cart and Station 2 AM Medication Cart). The deficient practices of failing to store medications per the manufacturers' requirements and remove expired medications from the medication carts increased the risk that Residents 14, 31, 40 and 148 could have received medication that had become ineffective or toxic due to improper storage possibly leading to health complications resulting in hospitalization or death. Findings: During a concurrent observation and interview on 6/25/2024 at 1:13 p.m. of Station 1 AM Medication Cart with licensed Vocational Nurse (LVN 6), the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-27 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer and administer the pneumococcal vaccine (medication that trains the body's immune system so that it can fight pneumonia [an infection that inflames the air sacs in one or both lungs]) to four of five sampled residents (Resident 54, 60, 62, and 70), who were eligible to receive the vaccine. This deficient practice had the potential to result in the development and spread of pneumonia. Findings: a. A review of Resident 54's admission Record (Face Sheet), indicated Resident 54 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that include but not limited to acute kidney failure (the sudden and rapid loss of kidney's ability to filter waste and balance fluid in blood), dementia (a condition characterized by progressive or persistent loss of intellectual functioning), and major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-27 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that resident bedrooms accommodated no more than four residents in four of 32 bedrooms (Rooms A, B, C, D). This deficient practice could adversely affect the adequacy of space, nursing care, comfort, and privacy to the residents and their visitors residing in Rooms A, B, C, and D. Findings: A review of the facility census, dated 6/24/2024, indicated Rooms A, B, C, and D had the capacity to accommodate six residents in the room. A review of the facility's Client Accommodation Analysis (undated), indicated the following measurements for Rooms A, B, C, and D: 1. Rooms A and B measured 478.33 square feet ([sq. ft.]- unit of measurement). 2. Room C measured 487.44 sq. ft. 3. Room D measured 479.79 sq. ft. During the initial tour of the facility, on 6/24/2024 at 10:07 a.m., it was observed Rooms A, B, C, and D were occupied by six residents in each room. During observations made throughout the course of the survey, from 6/24/2024, to 6/27/2024, there were no adverse effects that pertained to the adequacy of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accommodate the needs for one of eight sampled resident's (Resident 66) by: 1. Failing to place the call within reach. 2. Failing to provide an appropriate call light device. These deficient practices prevented Resident 66 from communicating with staff and had a potential to delay and receive appropriate care, treatment, and services when needed for Resident 66. Findings: During an observation on 6/25/2024 at 8:50 a.m. with Resident 66, Resident 66 was awake and alert, observed sitting in a wheelchair next to her bed in her room. Resident 66's call light was observed not within reach and resting on the floor. A review of Resident 66's admission Record, dated 5/2/2024, indicated Resident 66 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses which included metabolic encephalopathy (an alteration in consciousness due to brain dysfunction caused by another health condition), dementia (a loss…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-27 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Resident 6, who had impaired cognition for daily decision making, had a representative that acted on behalf of the resident for medical decision-making. This deficient practice placed Resident 6 at risk for all health care decisions, risk and benefits of medications and treatments, and of other available treatment alternatives. Findings: A review of Resident 6's admission Record, indicated Resident 6 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 6's diagnoses included schizophrenia (a mental health disorder, with symptoms of hallucinations or delusions, and mood disorder symptoms) and dementia (the loss of cognitive functioning, thinking, remembering, and reasoning, to such an extent that it interferes with a person's daily life and activities). The admission Record indicated Resident 6 was self-responsible. A review of Resident 6's History and Physical (H&P), dated 11/7/2023, indicated Resident 6 was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician and responsible party (RP) of an unplanned significant weight loss of 14 pounds (6.6 percent [%] weight loss) for one of five sampled residents (Resident 4). This failure had the potential to place Resident 4 at risk for further weight loss. Findings: A review of Resident 4's admission Record (Face Sheet), indicated Resident 4 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE]. Resident 4's diagnoses included schizoaffective disorder (mental illness that affects mood), chronic kidney disease (longstanding disease of the kidneys leading to renal failure), and bipolar disorder (a mental illness that causes unusual shifts in mood, energy, and concentration). A review of Resident 4's Minimum Data Set (MDS, a standardized screening and assessment tool), dated 4/3/2024, indicated Resident 4 was usually understood and usually understood others. The MDS indicated Resident 4's cognition (process of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 81), was free from unnecessary physical restraints (any mechanical or physical material, device, or equipment that is attached to or adjacent to a resident's body that restricts the resident's freedom of movement and cannot be easily removed by the resident) by: 1. Failing to attempt least restrictive measures before implementing a bed bolster (an alternative to side rails that helps prevent residents at risk for falls from rolling out of bed) for Resident 81 while in bed. 2. Failing to provide and document on-going monitoring for Resident 8l while implementing the use of a bed bolster to prevent falls. These deficient practices had the potential to result in entrapment (when a resident is caught between the mattress and bed rail or within the bed rail itself) and injury from lack of monitoring, and the potential to cause anxiety and isolation from Resident 81 not being treated with respect and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the Minimum Data Set (MDS - a comprehensive resident assessment tool) assessment Section I (active diagnoses) by failing to include accurate diagnoses per information in the medical record for three of five sampled residents Resident 3, 6, and Resident 60) when the facility failed to perform the following: 1. Ensure the accurate diagnosis of depression (a group of conditions associated with the elevation or lowering of a person's mood) for Resident 6 and Resident 60 were documented in the MDS Section I. 2. Ensure the accurate diagnosis of dementia (a group of thinking and social symptoms that interferes with daily functioning with behavioral disturbance) for Resident 3 was documented in the MDS Section I. These deficient practices of failing to accurately assess active diagnoses and complete MDS Section I increased the risk that Residents 3, 6, and 60 may not have received care planning and treatment according to their needs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement care plans (plans of care specific to a resident) for three out of six sampled residents (Resident 3, 33, and 65) by failing to: 1. Ensure an individualized care plan was developed for Resident 3's diagnosis of dementia (a group of thinking and social symptoms that interferes with daily functioning with behavioral disturbance). 2. Ensure an individualized care plan was developed for Resident 33's diagnosis of anxiety (intense, excessive, and persistent worry and fear about everyday situations). 3. Ensure an individualized care plan was developed for Resident 65's diagnosis of seizure (burst of uncontrolled electrical activity between brain cells that causes temporary abnormalities in muscle tone or movements (stiffness, twitching or limpness), behaviors, sensations, or states of awareness). These deficient practices had the potential to negatively affect the delivery of necessary care and services, and overall quality…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise a care plan (document that helps nurses and other team care members organize aspect of resident care) for one of five sampled residents (Resident 4), who had an unplanned significant weight loss of 14 pounds (lbs). This deficient practice had the potential to result in Resident 4 having further weight loss. Findings: A review of Resident 4's admission Record (Face Sheet), indicated Resident 4 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE]. Resident 4's diagnoses included schizoaffective disorder (mental illness that affects mood), chronic kidney disease (longstanding disease of the kidneys leading to renal failure), and bipolar disorder (a mental illness that causes unusual shifts in mood, energy, and concentration). A review of Resident 4's Minimum Data Set (MDS, a standardized screening and assessment tool), dated 4/3/2024, indicated Resident 4 was usually understood and usually understood others. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the policy and procedures for accurate assessment for two out of six sampled residents (Resident 55 and Resident 4) by failing to: 1. Ensure an accurate assessment was performed and documented every shift, as indicated by the Skin Integrity Care Plan, prior to Resident 55's development of bruising to the left chest and torso (the main part of the body that contains the chest, abdomen, pelvis, and back) for Resident 55. 2. Transcribe (copy from one place to another) a physician order of weekly weights and laboratory tests to the Physician Telephone Orders form for Resident 4. These failures placed Resident 55 at risk for an undetected injury or fracture (broken bone) and had the potential for changes in weight, laboratory blood levels for Resident 4, which could have led to delay in care and necessary treatment for both residents, Resident 55 and Resident 4. Findings: a. During an observation, on 6/25/2024, at 9:40 a.m., Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-27 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of eight residents (Resident 66) was provided a communication card (a set of icons that patients can use if they are having difficulty communicating their immediate needs, wants or concerns) with the language (Spanish) Resident 66 was able to understand. This deficient practice prevented Resident 66 from communicating effectively with the staff and had the potential to delay and receive appropriate care, treatment, and services for Resident 66. Findings: A review of Resident 66's Record of Admission, dated 5/2/2024, indicated Resident 66 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses, metabolic encephalopathy (an alteration in consciousness due to brain dysfunction caused by another health condition), cognitive communication deficit (difficulty with any aspect of communication that is affected by disruption of cognition [mental processes that take place in the brain,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an observation, interview, and record review the facility failed to practice pressure related injury preventive practices (interventions to prevent skin breakdown) for two out of eight residents (Resident 65, and Resident 77) when the facility failed to: 1. Ensure a low air mattress ([LAM], a mattress that provides airflow to help keep skin dry, as well as to relieve pressure, treat pressure sores and prevents pressure sores) was set according to Resident 65's weight of 106 pounds and the LAM was set between 150 pounds to 200 pounds. 2. Ensure the LAM was set according to Resident 77's weight of 135 pounds and LAM was set to 350 pounds. These deficient practices placed Resident 65 and Resident 77 at higher risk of developing a pressure injury (localized damage to the skin and underlying soft tissue, usually occurring over a bony prominence, or related to medical devices) due to incorrect weight setting on LAM and provided an uncomfortable bed for Resident 65 and Resident 77 to lie on. Findings: 1.During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision and provide an environment free of accidents when the facility failed to ensure the following: 1. Adequate supervision was provided for a resident with a known history of falls and poor safety awareness and fell four times within the month (6/2024) for one out three sampled residents (Resident 16). 2. A cabinet that housed two cleaning solution spray bottles in Hallway A was secured and inaccessible to all residents. These deficient practices had the potential for Resident 16 to sustain bodily injury from another fall and for all residents to be subject to chemical injury if the contents of the cleaning solution were sprayed, ingested (consumed) or used to cause harm to other residents or staff members. Findings: 1. A review of Resident 16's admission Record indicated Resident 16 was originally admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 16's diagnoses included lack of coordination,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 58) received respiratory care consistent with professional standards of practice when the oxygen nasal cannula tubing (a device used to deliver supplemental oxygen), was not labeled. This deficient practice had the potential to result in unsafe use of oxygen equipment and potentially cause respiratory infection, and/or hospitalization for Resident 58. Findings: A review of Resident 58's Record of Admission, dated 4/29/2024 indicated Resident 58 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 58's diagnoses included acute respiratory failure (the lungs cannot release enough oxygen into the blood, which prevents organs from properly functioning), paroxysmal atrial fibrillation (an irregular heartbeat in the upper chambers of the heart), chronic pulmonary edema (a condition in which fluid builds up in the lungs, making it difficult to breathe) and pneumonia (an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-27 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from significant medication errors by: 1. Failing to administer one dose of aspirin (a medication used to prevent blood clots) per the physician's order on 6/25/2024 to one of eight residents observed for medication administration (Resident 69). 2. Failing to administer one dose of Lactulose (a medication used to treat high levels of ammonia in the blood) per the physician's order on 6/25/2024 to one of eight residents observed for medication administration (Resident 66). The deficient practice of failing to administer medications in accordance with the physician's orders, including any required time frame, increased the risk that Residents 66 and 69 may have experienced medical complications possibly resulting in hospitalization. Findings: During an observation on 6/25/2024 at 8:11 a.m., Resident 69 was observed taking the following medications prepared by Licensed Vocational Nurse (LVN 4): 1. One tablet of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-27 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the kitchen staff served the correct diet for one of one sampled resident (Resident 48) by failing to: 1. To serve a therapeutic regular diet with chopped meat for Resident 48. This deficient practice had the potential for Resident 48 to receive food that was not palatable and may have caused Resident 48 not to eat her food resulting in possible weight loss. Findings: During an observation on 4/26/2024 at 12:05 p.m. in the kitchen, Resident 48's meal at lunch was observed with a mechanical chopped diet on the tray. A review of Resident 48's admission Record, indicated Resident 48 was admitted to the facility on [DATE] with a diagnosis of chronic obstructive pulmonary disease- ([COPD] group of chronic lung diseases that block airflow and make it harder to breathe air out of the lungs) and multiple sclerosis (a disorder of the central nervous system marked by weakness, numbness, a loss of muscle coordination, and problems with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to retain pneumococcal vaccine (medication that trains the body's immune system so that it can fight pneumonia [an infection that inflames the air sacs in one or both lungs]) administration records indicating the type of vaccine three of five sampled residents (Resident 45, 54, and 70) received. This deficient practice had the potential to result in the inappropriate administration of the pneumococcal vaccine. Findings: a. A review of Resident 45's admission Record (Face Sheet), indicated Resident 45 was initially admitted to the facility on [DATE] and readmitted to the facility with diagnoses that include but not limited to hyperlipidemia (an abnormally high concentration of fat particles in the blood), acute kidney failure (the sudden and rapid loss of kidney's ability to filter waste and balance fluid in blood), and schizoaffective disorder (mental illness that affects mood). A review of Resident 45's Minimum Data Set (MDS, a standardized screening and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to establish a comprehensive and person-centered plan of care, for one of three sampled residents (Resident 1) to address Resident 1's medical diagnosis of type 2 diabetes mellitus ([DM]-abnormal blood sugar). This deficient practice resulted in Resident 1 not receiving the interventions for elevated blood sugar levels. Findings: During areview of Resident 1's Face Sheet (admission record), the face sheet indicated Resident 1 was admitted to the facility on [DATE] with a diagnosis of hypertension (high blood pressure), DM, and schizophrenia (disorganized thinking and behavior). During a review of Resident 1's history and physical (H&P) dated 7/31/2023, the H&P indicated Resident 1 had the capacity to understand and make decisions. During a review of Resident 1's ([MDS] a standardized care assessment and care screening tool), dated 8/9/2023, the MDS indicated Resident 1's cognitive skills (thought process) was moderately impaired, and Resident 1 could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-08 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the health, welfare, and rights of 93 of 93 residents by failing to: a. Develop a policy that ensured the reporting of all alleged abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish) incidents to authorities as required by federal law. b. Screen potential employees for history of abuse, neglect (the failure to provide goods & services necessary to avoid physical harm, mental anguish, or mental illness), exploitation, or misappropriation of resident property (deliberate misplacement or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent) and maintain documentation that screening occurred. These deficient practices placed all 93 residents at high risk for abuse and neglect. Findings: a. During a review of the facility's undated policy and procedure titled, Resident Abuse, the P/P indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-08 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the planned menu items and recipe was followed during meal preparation. This deficient practice had the potential for 90 out of 93 residents to not receive a proper therapeutic diet as ordered. Findings: During an observation of the food preparation area on 4/4/2022 at 8:45 a.m., there was pureed food observed at the steam table. During an interview on 4/4/2022 at 9:48 a.m. with [NAME] 1 (Ck 1), in the presence of the Dietary Supervisor (DSS), CK 1 stated that he prepared the pureed diet to be served for lunch at around 9 am and left it in the steam table. CK 1 stated that he was currently preparing lunch for the residents receiving regular and mechanical soft diets. CK 1 stated that he did not follow the recipe indicated on the menu because he defrosted pork meat instead of the beef. CK 1 stated that all he did was taste it and put pepper and salt and soy sauce so it would taste good. During an interview with DSS on 4/4/2022 at 12:45 p.m., DSS stated the cook on the afternoon shift dropped the recipe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-04-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices were followed in the kitchen when the following was observed: a. A dirty can opener blade attachment was observed. b. [NAME] 1 did not follow standardized recipes when preparing food on 4/4/2022 and was not evaluated for competency related to food preparation. c. Reach-in freezer had several gaps on the temperature logs for the months of February and March 2022. d. Several food items and bulk items were not dated, labeled and sealed after opened in the food preparation area, walk-in freezer and dry storage area. e. Dishwasher 1 (DW 1) and Dietary Aide (DA 1) did not know which sanitizer test strip to use for the dish machine sanitizer and quaternary ammonium ([QUAT] a type of sanitizing solution) sanitizer. DA 1 did not know the concentration strength of the quaternary ammonium sanitizer and there was no sanitizing log for lunch time. f. Kitchen staff wore jewelry in the food preparation area. These deficient practices had the potential to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-08 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure: a. The facility's training program was implemented to ensure any training needs were met for all new and existing staff. b. The facility's evaluation of policies and procedure were revised or updated annually or as necessary in provision of care that meet current standards of practice. c. Develop and implement a policies and procedures addressing the way the Interdisciplinary Team ([group of different disciplines working together towards a common goal for a resident) authorized medical interventions for residents who were unable to provide informed consent and without a healthcare decision maker. These deficient practices placed the resident population at risk to not receive required care or necessary services needed. Findings: a. During an interview with Licensed Vocational Nurse 4 (LVN 4) on 4/6/2022 at 12:29 p.m., LVN 4 stated she did not remember when she was trained on how to apply physical restraints to residents, LVN 4 stated was hired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-08 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure: a. Advance directives (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) was offered, discussed, and written information was provided to the residents and/or responsible party for one of 20 sampled residents (Resident 11). b. Medical records included a copy of the advance directives for one of 20 sampled residents (Resident 71). These deficient practices violated the residents' and/or the representatives' right to be fully informed of the option to formulate their advance directives and had the potential to cause conflict with the residents' wishes regarding alternatives in the provision of health care. Findings: a. A review of Resident 11's admission Record (Facesheet) dated [DATE], indicated the resident was originally admitted to the facility on [DATE] and readmitted to the facility on [DATE], with diagnoses not limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure any allegations of abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish), neglect and injuries of unknown source were reported to the state licensing agency, long term care ombudsman (agency to work with residents in long term care facilities with issues), and law enforcement agency within the time frame required for three of three sampled residents. The following incidents were not reported: a. Resident 21's allegations of abuse on 3/9/2022. b. Resident 90's fall incident on 2/25/2022 that resulted in a fracture (broken bone) of the Lumbar 1 (L1) to L3 (lower back) causing significant decline in activities of daily living ([ADLs] self-care activities performed daily such as dressing, personal hygiene, and grooming). c. Resident 93's unusual death on 3/11/2022. These deficient practices resulted in a delay of the state agencies and local authorities'…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide documented evidence that all alleged violations were thoroughly investigated, within five working days of the incident, for three of three sampled residents and results were reported to the state survey agency and other officials in accordance with California state law for the following incidents: a. Resident 21's allegations of abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) on 3/9/2022. b. Resident 90's fall incident on 2/25/2022, that resulted in a fracture (broken bone) of the L1-L3 (injury that affect the lower back) causing significant decline in activities of daily living ([ADLs] skills required to independently care for oneself). c. Resident 93's unusual death on 3/11/2022. These deficient practices placed 93 of 93 residents residing in the facility at higher risk for further abuse or mistreatment. Findings: a. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and/or implement an individualized resident centered plan of care with measurable objectives, timeframes, and interventions for residents at risk for pressure sore (injury to skin and underlying tissue caused by prolonged pressure to the area) development and for the use of physical restraints for eight of 20 sampled residents (Residents 8, 21, 69, 80, 93, 6, 90, and 84). This deficient practice had the potential to negatively affect the delivery of necessary care and services. Findings: a. During a review of Resident 8's admission Record, the admission record indicated the resident was readmitted to the facility on [DATE]. Resident 8's diagnoses included paraplegia (impairment or loss of motor or sensory function in areas of the body served by the thoracic, lumbar, or sacral neurological segments owing to damage of neural elements in those parts of the spinal column), hypothyroidism (condition in which your thyroid gland doesn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify and provide needed care and services that were resident-centered with professional standards of practice for four of four sampled residents (Residents 36, 90, 93, and 345) This deficient practice had potential to cause a negative outcome for Resident 36, 90, 93 and 345. Findings: a. A review of Resident 36's admission Record indicated Resident 36 was admitted to the facility on [DATE]. Resident 36's diagnoses included low back pain, chronic obstructive pulmonary disease ([COPD] group of lung diseases that block airflow and make it difficult to breathe) and hypertension (high blood pressure). A review of Resident 36's Minimum Data Set (MDS), a comprehensive standardized assessment and screening tool, dated 2/7/2022, indicated Resident 36 had clear speech, was able to make himself understood and was able to understand others. The MDS indicated Resident 36 required limited assistance with one person assist with activities of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of eight sampled residents (Residents 8 and 84) received care consistent with professional standards of practice, to prevent pressure ulcer development (are localized areas of injury that occur when skin and underlying tissue are compressed between a bony prominence and an external surface such as a mattress) and received necessary treatment and services to promote healing and prevent new pressure ulcers from developing. This deficient practice resulted in Resident 8 developing a Stage II pressure ulcer (partial thickness loss of dermis presenting as a shallow open ulcer with a red, pink wound bed) and deep tissue injury ([DTI] injury to the soft tissue under the skin due to pressure and is usually over bony prominence) on the coccyx (is a small, triangular bone resembling a shortened tail located at the bottom of the spine) area and Resident 84 developed a Stage I (non-blanchable redness of the skin ) on the left wrist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure three of three sampled residents received adequate supervision to prevent accidents when: a. Resident 36 was physically restrained after multiple falls due to poor safety awareness related to dementia (progressive memory loss). b. Resident 90 had a fall incident on 2/25/2022 resulting in a L2-L3 fracture (broken bone of the second and third vertebrae of the lower spine). c. Resident 93 experience a choking incident resulting in left chest discoloration, the resident expired on 3/11/2022 These deficient practices placed all 93 residents currently residing in the facility at risk for any future accidents and/or death from inadequate staff supervision. Findings: a. During a review of Resident 36's admission Record, the admission record indicated the resident was admitted to the facility on [DATE]. Resident 36's diagnoses included low back pain, chronic obstructive pulmonary disease ([COPD] group of lung diseases that block airflow and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the following: a. All staff had an annual skills competency evaluation and annual performance evaluation. b. Staff was competent when administering single dose Ativan (medication used to treat anxiety [feelings of excessive worry, unease]) injections. c. Licensed Vocational Nurse 4 (LVN 4) maintained infection control (measures to prevent or control the spread of germs) when administering medications to three of three sampled residents (Resident 35, 55, and 4). These failures had the potential to negatively affect the quality of care received by the residents in the facility. Findings: a. During a record review of four staff personnel files (two certified nurse assistants (CNAs), one director, and one licensed vocational nurse (LVN), the files indicated there was no documented evidence of an annual skills competency and annual performance evaluation. During a concurrent interview with the Director of Staff Development (DSD) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to: a. Accurately account for the administration of two controlled medications (medications with a high potential for abuse on the Narcotic Record (a log signed by the nurse with the date and time a controlled medication is given to a resident) for Residents 76 and 90. b. Accurately account the date for the use of one controlled substance on the Narcotic Drug Record for Resident 78. These deficient practices increased the facility's risk for the potential loss, diversion (transfer of a medication from a legal to an illegal use) or accidental exposure to controlled medications, and potential for harm to resident. Findings: a. During an inspection of the controlled medications awaiting disposition (destruction) and record review on 4/7/2022, at 8:38 a.m. with Director of Nursing (DON), there was a discrepancy between the medication card (a bubble pack from the dispensing pharmacy labeled with the resident's information that contains the individual doses of the medication) and the Narcotic Record. Resident 76's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of three sampled residents (Resident 69, 21, 84) were free from unnecessary psychotropic medications (medication which affects the brain activities associated with mental process and behavior) when the facility failed to ensure: a. Resident 69 had an informed consent, a comprehensive care plan, a stop date limited to fourteen days, a gradual dose reduction, and documented physician rationale for the use of Zolpidem (medication to induce sleep). b. Resident 21's Depakote (used to treat seizures and bipolar disorder), Haldol (used to treat certain mental/mood conditions) and Zyprexa (treat certain mental/mood conditions) had a legal informed consent from a responsible party. c. Resident 84's Remeron (treat symptoms of depression), Zoloft (used to treat depression, panic attacks, obsessive compulsive disorder, post-traumatic stress disorder, social anxiety disorder) and Zyprexa (used to treat certain mental/mood conditions) had an informed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Label opened date for one multiple-dose influenza vaccine (medication to protect against a viral infection that attacks the respiratory system) vial (a small glass container). 2. Label opened date for one multiple-dose tuberculin (medication used to diagnose tuberculosis [TB], a potentially serious infectious bacterial disease that mainly affects the lungs) vial. 3. Label with a complete opened date for one multiple-dose tuberculin vial. 4. Discard one multiple-dose tuberculin vial that had expired. 5. Reseal one emergency kit ([E-kit] box containing a small quantity of medications that can be dispensed when pharmacy services are not available) containing controlled substances (medications with a high potential for abuse) after opening. 6. Re-order and replace one E-kit after opening. 7. Store discontinued controlled substances with the Director of Nursing (DON) for disposition. These deficient practices increased the risk that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure an updated policy and procedure was developed and implemented to determine underlying causes of problems in the facility. This deficient practice put the facility at risk for not maintaining an effective system to identify, collect and use data to improve services that could affect resident care during their stay in the facility. Findings: a. During an entrance conference with the Administrator (ADM) and Director of Nursing (DON) on 4/4/2022 at 8:44 a.m., the ADM was provided with a list of the needed documents including the abuse policy of the facility. During a record review of the facility's undated policy and procedure (P/P) titled, Resident Abuse, indicated for alleged resident to resident or other resident abuse a mandated reporter shall not be required to report a suspected incident of abuse if all of the following were indicated the elder or dependent adult has been diagnosed with a mental illness, defect, dementia or incapacity, or is subject of a court ordered conservatorship because of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure: a. Licensed Vocational Nurse (LVN) 4 performed hand hygiene prior to administering medications to three of three residents (Residents 35, 55, and 4) observed during medication administration. b. Single-dose Ativan (medication used to treat anxiety [feelings of worry, unease]) vials were not used more than once for Resident 30. c. Resident 69's bed was not placed directly on the floor. These deficient practices had the potential to place the residents, staff, and the community at risk for the spread of infection. Findings: a. A review of Resident 35's admission Record (Face sheet) dated 4/8/2022, indicated the resident was originally admitted to the facility on [DATE] and readmitted to the facility on [DATE]. Resident 35's diagnoses included cellulitis (bacterial skin infection) of the right upper limb, acute embolism (a sudden blocking of an artery [blood vessel that carry oxygen-rich blood from the heart to the body) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained residents dignity and respect for one of 44 sampled residents (Resident 69) by placing the resident's mattress directly on the floor without a bed frame. This deficient practice had the potential to affect Resident 69's sense of self-worth and self-esteem. Findings: During a review of Resident 69's admission Record (face sheet), the face sheet indicated the facility admitted Resident 69 on 11/20/2021. Resident 69's diagnoses included hemiplegia (paralysis [inability to move] one side of the body), metabolic encephalopathy (damage or disease affecting the brain), muscle weakness, type 2 diabetes mellitus (impairment in the way body regulates and uses sugar [glucose] as fuel), anemia (condition in which not enough healthy red blood cells to deliver oxygen to the body tissues), and dementia (general term for loss of memory, language, problem-solving and other thinking abilities severe enough to interfere with daily living). During a review of Resident 69's Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to protect one of three sampled residents (Resident 21) from abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish) by: a. Failing to ensure Licensed Vocational Nurse 8 (LVN 8) reported abuse allegations (staff to Resident 21) to the Director of Nursing (DON) or Administrator (ADM). b. Failing to comprehensively assess, monitor, and notify Resident 21's physician and responsible party after the the resident's abuse allegations was reported by Certified Nurse Assistant 16 (CNA 16). These deficient practices placed Resident 21 at further risk for abuse. Findings: During a review of the Resident 21's admission record (face sheet), the face sheet indicated the facility admitted Resident 21 on 1/7/2022. Resident 21's diagnoses included muscle weakness, cognitive communication deficit (difficulty with thinking and how someone uses language), lack of coordination, muscle wasting and atrophy ( decrease in size and wasting of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure self-reporting involving abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish), neglect, including injuries of unknown source to the state licensing agency, long term care ombudsman (agency to work with residents in long term care facilities with issues), and law enforcement agency within the time frame required was completed for three of three sampled residents by not reporting: a. Resident 21's allegations of abuse on 3/9/2022. b. Resident 90's fall incident on 2/25/2022 that resulted in a fracture (broken bone) of the Lumbar 1 (L1) to L3 (lower back) causing significant decline in activities of daily living ([ADLs] self-care activities performed daily such as dressing, personal hygiene, and grooming). c. Resident 93's unusual death on 3/11/2022. These deficient practices resulted in a delay of the state agencies and local authorities' investigation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that pain management was provided for one of one sample resident (Resident 90). This deficient practice had the potential to result in lack of detection of unrelieved pain for Resident 90. Findings: A review of Resident 90's admission Record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 90's diagnoses included wedge compression fracture (broken bone) of the first lumbar of spine (fracture usually occurs in the front of the vertebra, collapsing the bone in the front of the spine and leaving the back of the same bone unchanged, which results in the vertebra taking on a wedge shape), muscle weakness, malignant neoplasm of prostate (cancer in a man's prostate, a small walnut-sized gland that produces seminal fluid). A review of Resident 90's Minimum Data Set (MDS), a comprehensive standardized assessment and screening tool, dated 3/16/2022, indicated Resident 90 had clear…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0911 — isolated
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that resident bedrooms accommodated no more than four residents in four of 32 bedrooms (Rooms A, B, C, D). This deficient practice could adversely affect the adequacy of space, nursing care, comfort, and privacy to the residents and their visitors residing in Rooms A, B, C, and D. Findings: During the entrance conference, on 4/4/2022 at 8:44 a.m., the Administrator (ADM) stated the facility had four resident rooms, Rooms A, B, C, and D, which had more than four residents in each of the rooms. A review of the facility census, dated 4/4/2022, indicated Rooms A, B, C, and D had the capacity to accommodate six residents in the room. During the initial tour of the facility, on 4/4/2022 at 9:42 a.m., it was observed Rooms A, B, C, and D were occupied by six residents in each room. Room Beds Square Feet (Sq. ft) Required Sq. Ft: A 6 478.33 480 B 6 478.33 480 C 6 487.44 480 D 6 479.79 480 During observations made throughout the course of the survey from April 4, 2022, to April 8, 2022, there were no adverse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-05-22 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet the required room size measurement of 80 square feet per resident in rooms with multiple residents. This deficient practice had the potential for inadequate space for each resident's privacy and unsafe nursing care. Findings: During a review of the facility's Room Waiver Request letter, dated 5/21/2025, the Room Waiver Request Letter indicated the following two-person rooms did not meet the 80 square feet ([sq. ft.]- a unit of measurement) per resident requirement: Room # # of beds Square Foot Per Room room [ROOM NUMBER] 2 139.75 sq. ft. room [ROOM NUMBER] 2 141.31 sq. ft. room [ROOM NUMBER] 2 139.18 sq. ft. room [ROOM NUMBER] 2 139.18 sq. ft. room [ROOM NUMBER] 2 139.18 sq. ft. room [ROOM NUMBER] 2 139.18 sq. ft. room [ROOM NUMBER] 2 140.25 sq. ft. room [ROOM NUMBER] 2 140.25 sq. ft. During observations made throughout the course of the survey, from 5/19/2025 to 5/22/2025, there were no adverse effects that pertained to the residents' care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-06-27 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet the required room size measurement of 80 square feet per resident in rooms with multiple residents. This deficient practice had the potential for inadequate space for each resident's privacy and unsafe nursing care. Findings: A review of the facility's Room Waiver Request letter, dated 6/4/2024, indicated the following two-person rooms did not meet the 80 square feet ([sq. ft.]- a unit of measurement) per resident requirement: Room # # of beds Square Foot Per Room Square Foot Per Resident room [ROOM NUMBER] 2 139.75 sq. ft. total 69.87 sq. ft. room [ROOM NUMBER] 2 141.31 sq. ft. total 70.65 sq. ft. room [ROOM NUMBER] 2 139.18 sq. ft. total 69.59 sq. ft. room [ROOM NUMBER] 2 139.18 sq. ft. total 69.59 sq. ft. room [ROOM NUMBER] 2 139.18 sq. ft. total 69.59 sq. ft. room [ROOM NUMBER] 2 139.18 sq. ft. total 69.59 sq. ft. room [ROOM NUMBER] 2 140.25 sq. ft. total 70.12 sq. ft. room [ROOM NUMBER] 2 140.25 sq. ft. total 70.12 sq. ft. During observations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-04-08 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staffing information was updated and posted in a visible and prominent place daily. This deficient practice resulted in inaccessibility to staff, residents, and visitors for accurate daily number of clinical staff required to care for residents. Findings: During a concurrent observation and record review on 4/5/2022 at 7:00 a.m., the Report of Nursing Staff Directly Responsible for Resident Care dated 4/5/2022 was posted in front of Nursing Station 1. The Report of Nursing Staff Directly Responsible for Resident Care indicated the number of unlicensed nursing staff and licensed nursing staff scheduled for each shift but did not indicate the beginning census or predictive scheduled nursing hours. During a record review of the Report of Nursing Staff Directly Responsible for Resident Care, dated 4/6/2022, indicated number of unlicensed nursing staff and licensed nursing staff scheduled for each shift but did not indicate the beginning census or predictive scheduled nursing hours. During a concurrent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2022-04-08 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to meet the required room size measurement of 80 square feet per resident in rooms with multiple residents. This deficient practice had the potential for inadequate space for each resident's privacy and safe nursing care. Findings: During a record review of the facility's room waiver request letter, dated 4/4/2022, indicated the following rooms did not meet the 80 square feet (sq. ft.) per resident requirement in multiple bedrooms: Room Beds Sq. ft. Sq. ft. / resident 16 2 139.75 69.87 17 2 141.31 70.65 19 2 139.18 69.59 20 2 139.18 69.59 21 2 139.18 69.59 22 2 139.18 69.59 23 2 140.25 70.12 24 2 140.25 70.12 During a concurrent observation and interview with the Administrator (ADM) on 4/8/2022 at 11:30 a.m., regarding the eight resident rooms (Rooms 16, 17, 19, 20, 21, 22, 23, and 24), the ADM stated the resident rooms did not meet the minimum requirement of 80 sq. ft. per resident in multiple resident rooms. During observations from April 4, 2022, to April 8, 2022, of resident's care provided by facility staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$36,700 in federal fines across 1 penalty.

  • $36,700 — penalty dated 2024-08-05

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
AHM TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 11/01/2024
LEHMANN, KENNETHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF25%since 11/01/2024
STEPHENS, KENTIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/01/2024
BAK, ABRAHAMIndividualCORPORATE OFFICER; ADP OF THE SNFsince 11/01/2024
GASTWIRTH, MENACHEMIndividualCORPORATE OFFICER; ADP OF THE SNFsince 11/01/2024
VICTORIA, XANTHEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/01/2024
ABE AND RACHEL BAK FAMILY TRUSTOrganizationADP OF THE SNFsince 11/01/2024

CMS files one row per role, so the 13 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.9M
Net patient revenuemost recent cost report
-0.2%
Operating marginrevenue minus expenses
$347K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 6%Medicare 19%Other / private 75%

This home reported $347K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$323per resident / day
operating cost
$9,808per month
≈ monthly operating cost
$322per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555715. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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