Pittsburg Skilled Nursing Center
535 School Street, Pittsburg, CA 94565 · For profit - Corporation · 49 certified beds · (925) 432-3831 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $10,793 in federal fines (most recent 2025-03-06)
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 25.2% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.8% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.8% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 40.2% | 9.8% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 6.6% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.1% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 6.4% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.5% | 12.0% | 17.1% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.93 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.31 | 1.57 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.05 therapist hours per resident per day in 2026Q1 — more than 2% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 39% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 49 beds and averages 39.7 residents a day — about 81% occupied, or roughly 9 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.97 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.59 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.70 hrs/resident/day on weekends vs 4.08 on weekdays — 9% thinner on weekends. RN hours go from 0.37 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.
- Potential for harm · D2025-06-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of one sampled resident, (Resident 1), was free from physical abuse when two Student Nurses (SN) witnessed Certified Nurse Assistant (CNA) 1 pushed Resident 1's face aggressively and forcefully back into Resident 1's wheelchair. This failure had the potential to result in physical and emotional harm on Resident 1. Findings: During a record review of Resident 1's admission Record (AR), printed on 5/8/25, the AR indicated Resident 1 was admitted to the facility in May 2023 with diagnoses of dementia (a loss of brain function that occurs with certain diseases, affecting one or more brain functions such as memory, thinking, language, judgment, or behavior) and post-traumatic stress disorder (PTSD, a mental health condition that's caused by an extremely stressful or terrifying event). During a record review of Resident 1's Minimum Data Set (MDS, a resident assessment instrument used to identify resident care problems to be addressed in an individualized care plan.), dated 5/25/24, the MDS assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-08-28 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to provide Registered Nurse (RN) coverage eight hours a day, seven days a week. This failure presents a threat to residents reaching their highest practicable level of well-being and had the potential to endanger the health and safety of residents. (Cross reference F835) Findings: A review on 8/27/24 at 9:19 a.m., the facility's licensed staffing schedules for the month of January 2023 through April 2023 indicated there were no RNs scheduled to work eight hours a day during the following dates: 1. For the month of January: 1/7/23 and 1/30/23, 2. For the month of February: 2/5/23, and 3. For the month of April: 4/22/23, 4/29/23 and 4/30/23. Interview with the Director of Nursing (DON) on 8/28/24 at 11:19 a.m., the DON confirmed there was no RN coverage for eight hours a day on the 1/27/23, 1/20/23, 2/5/23, 4/22/23, 4/29/23, and 4/30/23. During a follow-up interview with the DON on 8/28/24 at 2:11 p.m., the DON stated the risks of no RN coverage for 8 hours a day in the facility was poor oversight of RN supervision.
- Potential for harm · E2024-08-28 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure three of 15 sampled residents' (Residents 4, 8, and 10) Advanced Directives (written statement of a person's wishes regarding the medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were discussed with the residents and/or responsible parties when the Advanced Directive information was unmarked or marked unavailable on the Physician Orders for Life-Sustaining Treatment (POLST, a form designed that records patients' treatment wishes so emergency personnel know what treatments the patient wants in the event of a medical emergency) for Residents 4, 8, and 10. This had potential for the facility to provide treatment and services against the wishes of Residents 4, 8, and 10. Findings: During a review of Resident 10's Minimum Data Set (MDS, MDS, a resident assessment instrument used to identify resident care problems to be addressed in an individualized care plan)) dated 6/13/24, the MDS indicated Resident 10's cognition was mildly impaired. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-28 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the observation, interview, and record review, the facility failed to provide homelike environment to three of 15 sampled residents (Resident 9, 36 and 19) when 1. The wall clock in shared room for Residents 9, 36 and 19 displayed an inaccurate time, with a potential to cause them confusion and disorientation of time, and 2. The overbed tables (a table with metal base with four wheels, a metallic leg on one side and a wooden tray on the top) for Residents 36 and 19 were chipped and unfurnished with rough edges, posing a potential risk for them getting scratched and hurting themselves. Findings: 1. During an observation and interview on 8/26/24 at 8:00 a.m. with Resident 9 inside the shared room of Residents 9, 36, and 19, a round black and white colored wall clock was hung up on the wall next to the television. Resident 9 stated it was 6:50 a.m. on the clock at that time. During an observation and interview on 8/26/24 at 12:13 p.m. with Certified Nursing Assistant (CNA) 2 in shared room of Residents 9, 36 and 19, CNA 2 stated the wall clock displayed 11:50 a.m. CNA 2 took…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-28 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Resident 35 and Resident 23) were administered melatonin (a sleep supplement that helps regulate the sleep-wake cycle) up to safety standards when melatonin was given at 4:00 p.m. to Resident 35 and Resident 23. This failure had the potential to place Resident 35 and Resident 23 at risk for physical harm or injury. Findings: During a record review of Resident 35's hospital Transfer Summary orders, dated 7/25/24, the document indicated, Resident 35 had a medication order of Melatonin (Melanin) 3 milligrams (mg) Oral tablet - Take three tablets by mouth half hour before bedtime as needed for sleep. During a record review of Resident 35's Medication Administration Record (MAR), dated 7/1/24 through 7/31/24 and 8/1/24 through 8/30/24, the MAR indicated Resident 35 received melatonin as a routine supplement daily at 4:00 p.m. During a record review of Resident 23's hospital Transfer Report (TR) dated 5/3/24, the TR indicated Resident 23 had a medication order of Melatonin 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-28 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete an accurate assessment/evaluation, did not attempt to use any alternatives prior to installing bed rails (adjustable metal or rigid plastic bars attached to the bed) for three of three sampled residents (Resident 36, 24 and 40). Facility did not obtain an informed consent for use of bed rails from Resident 36's Family Representative (FR). This failure placed Residents 36, 24 and 40 at risk of unnecessary use of bed rails and risk of entrapment, hitting against the rail, falling over the side rails, up to and including greater injury or death. Failure to obtain an informed consent placed Resident 36's FR to make an uninformed decision, be unaware of the medical necessity, and alternative options available instead of using bed rails. (Cross Reference F552). Findings: A review of Resident 36's admission Record printed on 8/25/24 indicated Resident 36 was admitted to the facility on [DATE]. During a record review of Resident 36's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-28 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based an observation, interview, and record review, the facility failed to ensure two of 12 sampled residents (Resident 22 and Resident 38) received medications without an error. The facility's medication pass observation during the survey resulted in two errors out of 25 opportunities and indicated a medication error rate of 8 percent (%). This failure placed Resident 22 and Resident 38 at risk for not getting the full therapeutic effect of their prescribed medications and had the potential to result in undesired health outcomes. Findings: During a record review of Resident 22 and Resident 38 admission Records (AR), dated 8/27/24, AR indicated Resident 22 and Resident 38 had a diagnosis of Type 2 diabetes mellitus (a chronic condition which affects the way body process blood glucose levels). During a record review of Resident 22 and Resident 38's Medication Administration Record (MAR), dated 8/1/2024 through 8/31/2024, the MAR indicated Resident 22 and Resident 38 had orders to administer Metformin (diabetes medication) 1000 milligrams (mg) by mouth two times a day and to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-28 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe medication storage and labeling practices with census of 38 when: 1. Medication refrigerator freezer had multiple ice packs and thick accumulation of ice with yellowish color, 2. Resident 25's glucagon (an injectable emergency medication used to treat very low blood sugar) was stored with eye medications, and 3. an unlabeled bottle of eyewash (a liquid solution used to clean eyes) was stored with liquid oral medications. These failed practices could contribute to unsafe storage of medications and potential for medication error. Findings: 1. During a concurrent observation and interview on 8/25/24 at 10:22 a.m. with Infection Preventionist (IP), the medication refrigerator freezer had multiple ice packs and thick layer of ice buildup. IP stated she did not know why there was so much ice buildup inside the freezer. IP stated the Facility Maintenance Director (FMD), was responsible in cleaning and maintaining the facility's refrigerators including the one they used for medications. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-28 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility administration did not follow their facility policy and procedure when a Registered Nurse's (RN) timecard adjustments for correction for 3 weekend days of April 2023 were done in August of 2024 (after 16 months had passed). This deficient practice had the potential for the residents to not receive the accurate amount of required time of care from an RN. (Cross Reference F727) Findings: Review of the facility's Payroll Based Journal Quarter 3 2023 report dated 4/1/23 to 6/30/23 (facility's staffing information), indicated there was no RN that worked in the facility on 4/22/23(Saturday), 4/29/23(Saturday) and 4/30/23(Sunday), for a minimum of eight hours in a day. During a concurrent interview and record review with Director of Nursing (DON), on 8/27/24, at 9:10 a.m., the RN hours on Skilled Nursing Hours Report records provided by the facility on 8/26/24 dated: 4/22/23, 4/29/23 and 4/30/23 indicated RN 1 worked for four hours on the said dates. DON stated she would confirm if RN 1 only worked for four hours on the dates mentioned.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain and observe infection control practices when: 1. two dryers' lint trap compartments were full of lint, and 2. a glucometer (a device used to check blood sugar level) device was not cleaned and disinfected properly according to the manufacturer's instructions and standards of practice. This failure had the potential to spread infectious diseases to all residents. Findings: 1. During an observation and interview on 8/25/24 at 11:35 a.m. with the Environmental Services Supervisor (ESS) in the facility's laundry room, ESS stated the facility used the two dryers alternatively for drying residents' clothes. ESS was observed opening Dryer #1 and Dryer #2's lint trap compartments and both dryers had thick accumulation of lint inside. ESS stated the lint trap compartments should have been cleaned every two hours by the laundry staff. ESS stated the facility did not have any documentations that the dryers were being cleaned and maintained regularly. ESS stated not maintaining the dryers and having accumulated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · D2024-08-28 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to treat Resident 10 with dignity and respect when the resident was observed to be eating her pureed (cooked food that had been ground, pressed and blended to the consistency of creamy paste) breakfast in plastic cups. This failure had the potential to cause emotional distress to the resident. Findings: During a review of Resident 10's admission Record, dated 8/27/24, indicated Resident 10 was admitted to the facility on [DATE] with diagnosis of major depressive disorder (a persistent feeling of sadness). During a review of Resident 10's Physician's Order (PO), dated 6/29/22, the PO indicated Resident 10 had a diet order of pureed consistency. During a concurrent observation and interview on 8/25/24 at 10:08 a.m., Resident 10 sat up in bed in her room and ate pureed food in two plastic cups on top of her bed table with a spoon. When asked about the plastic cups, Resident 10 stated, I don't know why they serve my food in cups. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure family representative (FR) of one of three sampled residents (Resident 36) made an informed decision for the use of bed rails for Resident 36. Facility did not share and maintain a record of accurate assessment of medical needs, alternative attempts that failed to meet resident's needs, alternatives considered but not attempted because they were inappropriate, prior to the use of bedrails, with Resident 36's FR. Facility designated a non-licensed professional (admission Coordinator-AC) to obtain informed consents for use of bed rails during admission process. This failure placed Resident 36's FR to be unaware of the medical necessity, and alternative options available instead of using bed rails. (Cross Reference F 700) Findings: A review of Resident 36's admission Record printed on 8/25/24 indicated Resident 36 was admitted to the facility on [DATE]. During a record review of Resident 36's Minimum Data Set (MDS, a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete and submit the Death in Facility Tracking Record to Centers for Medicare & Medicaid Services (CMS) for one of one sampled resident (Resident 5) when Resident 5 died in the facility on [DATE]. This failure resulted in Resident 5's specific payment information and quality measure data to be out of date. Findings: During a review of Resident 5's undated admission Record, the record indicated, Resident 5 was admitted in the facility on [DATE] with a diagnoses of Cervical Disc Disorder, Malignant Neoplasm of Prostate, Combined Systolic and Diastolic Heart Failure and Chronic Obstructive Pulmonary Disease. During a review of Resident 5's Nurses Notes dated [DATE], the record indicated Resident 5 died in the facility on [DATE] at 6:00 p.m. During an interview on [DATE] at 10:58 a.m. with the Minimum Data Set Coordinator (MDSC), the MDSC stated Resident 5's Death in Facility Tracking Record was missed and was not completed for submission. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately assess and code one of 15 sampled residents (Resident 36) for diagnosis of Pneumonia (an infection of one or both lungs caused by bacteria, viruses or fungi causing difficulty in breathing, cough, fever, and chills) in the quarterly Minimum Data Set (MDS, a resident assessment instrument used to identify resident care problems to be addressed in an individualized care plan) when the MDS was coded Yes for an active diagnosis of Pneumonia and Resident 36 did not have Pneumonia. This failure resulted in an outdated and inaccurate reflection of Resident 36's medical condition. Findings: A review of Resident 36's admission Record printed on 8/25/24 indicated Resident 36 was admitted to the facility on [DATE]. During an observation and interview with Certified Nursing Assistant (CNA) 2 on 8/25/24 at 9:35 a.m., Resident 36 was lying in bed. CNA 2 stated Resident 36 was not able to communicate her needs and/or understand others.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (Resident 15) of one sampled resident completed a Preadmission Screening and Resident Review (PASRR, a federal requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care. PASRR requires that 1. all applicants to a Medicaid-certified nursing facility be evaluated for a serious mental disorder and/or intellectual disability; 2. be offered the most appropriate setting for their needs (in the community, a nursing facility, or acute care setting); and 3. receive the services they need in those settings.) evaluation when Resident 15 had Schizophrenia (a mental condition which makes it difficult to think clearly, have normal emotional responses, act normally in social situations, and tell the difference between what is real and what is not real) and was not screened for PASRR Level II (A Level 2 Evaluation is a person-centered evaluation that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor and document specific behavior and side effects related to the use of Sertraline (a medication used to treat depression) for one of five sampled residents (Resident 36) being used for a behavior of uncontrollable scratching. This failure placed Resident 36 at risk for not receiving individualized care to address her medical, mental and psychosocial needs. Findings: A review of Resident 36's admission Record printed on 8/25/24 indicated Resident 36 was admitted to the facility on [DATE]. During an observation and interview with Certified Nursing Assistant (CNA) 2 on 8/25/24 at 9:35 a.m., Resident 36 was lying in bed. CNA 2 stated Resident 36 was not able to communicate her needs and/or understand others. CNA 2 stated Resident 36 had a habit of scratching herself. During a concurrent interview and record review with Director of Nursing (DON) on 8/26/24 at 12:19 p.m., Resident 36's Electronic Health Record (EHR) for Physician orders…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to allow one of five sampled residents (Resident 14) to store food brought by family member in the facility's refrigerator. This failure resulted in Resident 14 feeling disappointed. Findings: During an interview on 8/25/24 at 4:13 p.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated the facility does not have a refrigerator to store residents' food brought by family. CNA 1 stated residents who had foods from outside the facility were asked to finish the food if they can and leftovers were thrown away. CNA 1 stated residents were told there was no place to keep leftover foods. During an interview on 8/25/24 at 4:20 p.m. with the Administrator (ADM), the ADM stated the facility does not reheat residents' food brought by family and the food was to be consumed for the day. The ADM stated any remaining food was thrown away and cannot be placed in the kitchen refrigerator. The ADM stated there was no personal refrigerator inside residents' rooms. During an interview on 8/27/24 at 2:01 p.m. with Resident 14 in Resident 14's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure accuracy of medical record for one of one sampled resident (Resident 40), when a physician order to implement bed rails (a barrier attached to the side of a bed) was created on 8/27/24 for a four-month older date, 4/13/24 without any verification. This failure resulted in inaccurate reflection of physician orders to implement bed rails for Resident 40. Findings: During a record review of Resident 40's admission Record dated 8/28/24, AR indicated Resident 40 was admitted to the facility with diagnosis of post hemorrhagic anemia (large volume blood loss). During an observation and interview on 8/27/24 at 9:37 a.m. with Licensed Vocational Nurse (LVN) 6, Resident 40 was observed lying in his bed with both half-sized bed rails were raised. LVN 6 stated the half-sized bed rails was provided by the hospice agency (a program for terminally ill persons where an array of services is provided for the palliation and management of terminal illness and related conditions.). During a concurrent record review and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-10 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for one of two sampled residents (Resident 1), the facility failed to ensure Resident 1, who received nutrition through g-tube feeding, received appropriate treatment and services to prevent complications of enteral feeding when: a. Resident 1's head was not elevated during and after feeding, b. Aspiration precautions were not observed even after multiple hospitalizations related to aspiration. These failures had contributed in multiple admissions to the hospital for aspiration pneumonia (lung infection caused by something other than air being inhaled into the respiratory tract, can be food, liquid, stomach contents). Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included dysphagia (difficulty swallowing) and gastrostomy tube (also referred to as g-tube, a tube is surgically inserted through the abdominal wall into the stomach for the introduction…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-24 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the Skilled Nursing Facility Advanced Beneficiary Notice (SNF ABN) and Notice of Medicare Non-Coverage (NOMNC) to three of three sampled residents (Resident 26, 31, 34) after they were discharged from Medicare Part A services and continued to live in the facility. This deficient practice resulted in Resident 26, Resident 31, Resident 34, and their responsible parties being uninformed about their potential liability for payment and related standard claim appeal rights. Findings: During a record review of Resident 26's admission Record, dated 6/22/22, the record indicated Resident 26 was admitted to the facility on [DATE]. During a review of Resident 26's undated Notice of Medicare Non-Coverage, indicated Resident 26's Medicare Part A coverage services will end on 3/16/22. During a record review of Resident 31's admission Record, dated 6/22/22, the record indicated Resident 31 was admitted to facility on 8/22/16. During a review of Resident 31's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-24 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately complete the Minimum Data Set (MDS- an assessment tool used to guide care) for two of 14 sampled residents (Resident 27 and 29) when: 1. Resident 27's MDS assessment inaccurately reflected significant weight loss; and 2. Resident 29's MDS assessment inaccurately reflected Resident 29 walking with one-staff total assistance and not receiving any physical restraints. This deficient practice resulted in an inaccurate reflection of Resident 27 and Resident 29's comprehensive assessment and had the potential for inadequate weight management for Resident 27 and inadequate care to meet Resident 29's needs. Findings: 1. During a review of Resident 27's admission Record, dated 6/23/22, the record indicated Resident 27 was admitted to the facility on [DATE]. During a phone interview on 6/23/22, at 11:00 a.m., with Minimum Data Set Coordinator (MDSC) 1, Resident 27's section K for MDS assessment, dated 4/24/22 was reviewed. The MDSC 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-24 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for three of 34 sampled residents (Resident 31, 9, 21), the facility failed to provide the necessary care to maintain good grooming and personal hygiene when Resident 31, 9, and 21 had long, dirty, and/or jagged fingernails. This failure resulted to Resident 31, 9, and 21 not receiving adequate nail care and had the potential for the spread of infection. Findings: During an initial observation on 6/20/22, at 11:45 a.m., Resident 31 had long, dirty and jagged fingernails. A review of Resident 31's admission Record, dated 6/21/22, indicated Resident 31 was admitted to the facility on [DATE], with hemiplegia (paralysis of one side of the body), hemiparesis following cerebral infarction (disrupted blood flow to the brain due to problems with the blood vessels that supply it) affecting right dominant side, muscle weakness, and other abnormalities of gait (walking) and mobility. A review of Resident 31's Minimum Data Set (MDS, an assessment tool used to guide care),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-24 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were dated and labeled, emergency medications were replaced, and emergency medications and controlled substances (medications with high abuse or misuse potential) were correctly logged when: 1. One 2.5 mL (milliliter, unit of measurement) bottle of bimatoprost (medication to treat glaucoma) ophthalmic solution was opened but not dated and one Multi-Dose Inhaler (MDI) of budesonide 80 mcg (microgram, unit of measuring weight)/formoterol fumarate dihydrate 4.5 mcg (medication used to help with breathing) was opened but not dated or labeled with resident identifier; 2. The opened Oral Emergency Kit (E-Kit, a box with emergency medications) was not replaced by the pharmacy within 24 hours; 3. Emergency Drug Kit Use Log had inaccurate medication usage records; 4. The controlled substances disposition record did not indicate a method of destruction, witness signature, or date of disposal. These failures had the potential to result in residents receiving wrong or expired medications, residents not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-24 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. During a review of Resident 27's admission Record dated 6/23/22, the record indicated Resident 27 was admitted to the facility on [DATE] with unspecified dementia with behavioral disturbance and major depressive disorder. During a review of Resident 27's Physician's order summary report dated 6/22/22 indicated Resident 27 received one tablet of 50 milligrams (mg) of Quetiapine Fumarate [a psychotropic medication used to treat mental disorders] by mouth at bedtime for unspecified dementia with behavioral disturbance manifested by seeing, feeling or hearing things that are not there since 11/30/2019. During a record review and interview with RN, on 6/24/22, at 8:30 a.m., facility's document titled, Consultant Pharmacist Medication Regimen Review . dated 4/1/22 through 4/26/22 for Resident 27 was reviewed. RN stated, for Resident 27, the consultant pharmacist recommended to indicate the appropriate clinical situation to support the continued use of quetiapine fumarate. RN further stated facility did not follow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-24 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the medication error was not five percent or greater for two of six sampled residents (Resident 19 and 8) when: 1. Resident 19 was administered lactobacillus acidophilus (medication helps with digestive issues) 75 million cells (unit of measure) instead of 500 million cells, as prescribed; and 2. Resident 8 was administered sennosides (medication to treat constipation) 8.6 milligram (mg, unit of measure) tablet as a whole tablet and not crushed. This failure resulted in two medication errors out of 28 opportunities, resulted in a medication error rate of 7.14%, and put the residents at risk of receiving a subtherapeutic dose of medication or increased risk of aspiration (accidentally inhaling food or liquid into airway) and choking. Findings: 1. During a medication pass observation on 6/21/22, at 8:21 a.m., with Registered Nurse (RN), RN was observed administering to Resident 19, one 8.6 mg tablet of lactobacillus acidophilus with pectin containing 140 mg calcium, 100 mg pectin, and 75 million live…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were stored and labeled appropriately when: 1. the medication room (MR) temperature was out of range; 2. the refrigerator containing controlled medications was unlocked; 3. loose pills were found in two medication carts (Medication Cart 1 and 2); 4. medications not administered were stored unlabeled in a drawer in the med carts; 5. controlled medications to be disposed were store in a single locked, not permanently affixed drawer; and 6. disposed controlled substances were kept in an openly accessible container. These failures had the potential for administration of medication to the wrong resident, temperature sensitive medications to degrade, diversion of medications, and miscount of medications. Findings: 1. During a concurrent observation of MR and interview with Licensed Vocational Nurse (LVN) 1, on 6/21/22, at 1:51 p.m., MR temperature was observed to be 79° F (Fahrenheit, unit for measuring temperature). LVN 1 confirmed the MR temperature was 79°F and medication room temperature was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, and serve food under sanitary conditions when: 1. four packages of bread in the freezer were unlabeled and undated; 2. four pieces of pie crust were undated; 3. the dietary aide did not wear a face mask; 4. two white electric fans were brownish and dusty; and 5. the condiment rack was brownish and sticky. These failures had the potential to cause food contamination and food borne illness to 34 residents who received food from the kitchen. Findings: 1. During s concurrent initial tour of the kitchen on 6/20/22, at 9:15 a.m., and interview with the Dietary Services Supervisor (DSS), four packages of garlic bread and four pieces of pie crust in the freezer were unlabeled and undated. The DSS stated all items in the kitchen needed to have a received date. A review of the facility's policy and procedure titled, Labeling and Dating of Foods, dated 2018, indicated, Food delivered to the facility needs to be marked with a received date. 2. During the initial kitchen tour observation on 6/20/22, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an effective infection control program when one of three sampled residents (Resident 8) did not have a date on the tubing of the nebulizer (a small machine that turns liquid medicine into a mist, and the tip of the tubing with the mouthpiece was on the floor. This failure placed Resident 8 at risk for healthcare-associated infections. Findings: During observation on 6/24/22, at 9:20 a.m., at Resident 8's bedside, Resident 8 had two nebulizers on the nightstand by his bedside. Each nebulizer was set up with a tube connected to the machine, while the other tip of the tube was connected to a mouthpiece. The tube did not have a date, and the tip of the tube with the mouthpiece was on the floor behind the nightstand. During an interview on 6/24/22, at 9:30 a.m., with the Registered Nurse Supervisor (RN), RN stated the tubes must be dated when they were changed every seven days, and they must be rolled and put in a plastic bag when not in use. A review of the facility's policy and procedure titled, Care of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-24 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to attempt to use the least restrictive alternatives and to reevaluate the use of a Posey bed (a hospital bed, canopy, and mattress system where all walls are zipped up from outside and the resident cannot exit out of it without assistance) for one of 14 sampled residents (Resident 29) when Resident 29 used a Posey bed and was not reevaluated. This failure placed Resident 29 at risk of impaired psychosocial well-being. Findings: During a record review of Resident 29's admission Record, dated 6/20/22, the record indicated Resident 29 was admitted to the facility on [DATE]. During a record review Resident 29's Minimum Data Set (MDS, an assessment tool used to guide care), dated 5/5/22, the MDS indicated Resident 29's cognitive skills for daily decision making was severely impaired. The MDS further indicated Resident 29 required total dependence on staff for activities of daily living (activities related to personal care including walking,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-24 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the Pre-admission Screening and Resident Review (PASRR) assessment for one of two sampled residents (Resident 3) when Resident 3's PASRR did not reflect the diagnosis of Parkinson's Disease (a gradual and progressive movement disorder that initially causes tremor [vibration] in one hand, stiffness or slowing of movement). This failure placed Resident 3 at risk to not receive an in-depth mental illness evaluation and care appropriate to his needs. Findings: A review of Resident 3's admission Record, dated 6/20/22, indicated Resident 3 was originally admitted to the facility on [DATE] with Parkinson's Disease. During a concurrent interview and record review on 6/20/22, at 12:00 p.m., with Medical Records Director (MRD), Resident 3's clinical paper chart was reviewed. MRD 1 stated Resident 3's most recent PASRR Level I assessment was completed on 8/28/18. Resident 3's PASRR Level I screening Document indicated facility answered No to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-24 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to review and revise the care plan for one of 14 sampled residents (Resident 29) when Resident 29's care plan for a Posey bed restraint (a hospital bed, canopy and mattress system where all walls are zipped up from outside and the resident cannot exit out of it without assistance) was not reviewed and revised for two years and ten months. This failure placed Resident 29 at risk for impaired psychosocial well-being and had the potential to not meet Resident 29's care needs. Findings: During a record review of Resident 29's admission Record, dated 6/20/22, the record indicated Resident 29 was admitted to the facility on [DATE]. During a concurrent observation and interview with Certified Nursing Assistant (CNA) 5, on 6/20/22, at 9:37 a.m., Resident 29 was observed sleeping in a Posey bed with the walls zipped up. CNA 5 stated Resident 29 has been in the Posey bed for at least 5 years due to risk of falls. CNA 5 further stated Resident 29 did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-24 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 14 sampled residents (Resident 28) received dental care services when Resident 28 did not receive treatment for tooth extraction for over three consecutive months. This failure resulted in Resident 28 to experience teeth pain and placed Resident 28 at potential risk for inability to eat or chew well. Findings: During a review of Resident 28's admission Record, dated 6/21/22, the record indicated Resident 28 was admitted to the facility on [DATE] with chronic pain syndrome. During a record review of Resident 28's Minimum Data Set (MDS, a resident assessment tool used to guide care) dated 4/25/22, the MDS Section B indicated Resident 28 was usually understood by others and was able to make herself understood. During a concurrent observation and interview on 6/20/22, at 10:19 a.m., with Resident 28, Resident 28 stated she needed three left upper teeth pulled out. Resident 28 opened her mouth, she had brownish black colored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-09-12 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one of 13 sampled residents (Resident 37), the facility failed to implement their written policies and procedures when a staff member witnessed Resident 37 being called disparaging and derogatory names by her roommate, Resident 38. The facility did not prevent further incidents, did not identify the incident as abuse, did not conduct an investigation, did not protect Resident 37 from abuse, and did not report the abuse. This failure resulted in continuing verbal abuse of Resident 37 by Resident 38 and caused Resident 37 to feel stressed, angry, heavy in the chest, cold, and clammy. Findings: A review of Resident 37's admission Record indicated Resident 37 was admitted to the facility with multiple diagnoses, including dyspnea (difficult or labored breathing). A review of Resident Resident 37's Brief Interview for Mental Status (BIMS, a tool used to assess mental function) in the Minimum Data Set (MDS, an assessment tool used to guide care), dated 8/14/19, indicated a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-09-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure two of 13 sampled residents (Residents 20 and 46) were provided with respiratory care per physicians' orders when: 1. Resident 20 was given 4 Liters per minute (L/min) of oxygen instead of 2 L/min per doctor's orders. 2. Resident 46 was given 4.5 L/min of oxygen instead of 2 L/min per doctor's orders. These deficient practices had the potential for life-threatening complications related to oxygen toxicity. Findings: 1. A review of Resident 20's admission Record indicated Resident 20 was admitted with multiple diagnoses, including a malignant neoplasm (cancer) of the left bronchus (lung) and acute respiratory failure. During an observation on 9/9/19 at 9 a.m., Resident 20 was sitting on her bed, and oxygen was being administered to her at 4 L/min through a nasal cannula (NC, a tubing device that fits in the nose). Resident 20 was not able to answer questions at that time. A review of the Resident 20's Medication Review Report showed a physician's order dated 7/2/19 for Oxygen at 2 L/min via NC as needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed ensure one of 13 sampled residents (Resident 6) was able to carry out activities of daily living (ADLs) when staff repeatedly failed to assist the resident with inserting his dentures. This failure resulted in Resident 6 feeling humiliated and neglected and had the potential to effect the resident's nutrition and oral hygiene. Findings: A review of Resident 6's dental exam dated 2/12/19 indicated Resident 6 had full upper dentures (FUD) and full lower dentures (FLD). During an observation and concurrent interview with Resident 6 on 9/9/19 at 8:33 a.m., the resident did not have his FUD and FLD in his mouth. Resident 6 stated, No one puts on my dentures. I don't know how to put them on. It has been at least two months since I have worn them. They are just sitting on my bedside table. During an observation and concurrent interview with Resident 6 on 9/9/19 at 2:30 p.m., the resident was observed in the activity room without his FUD and FLD in his mouth. Resident 6 stated, I always eat without my dentures, because…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-08-28 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide residents with at least 80 square feet (sq. ft.) per resident for rooms occupied by multiple residents for 12 of 20 rooms (Rooms 3, 4, 5, 7, 9, 10, 12, 15, 17, 18, 19, and 20). The failure had the potential for reduced space for staff to deliver care and lack of sufficient space for storage of residents' belongings. Findings: Based on an observation on 8/26/24, at 9:46 a.m., with the Facility's Maintenance Director (FMD), the following rooms and corresponding square footage (sq. ft.) were identified: 1. Room three was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. ft. of space per resident. 2. Room four was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. ft. of space per resident. 3. Room five was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. ft. of space per resident. 4. Room seven was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. ft. of space per resident. 5. Room nine was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-06-24 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staffing information was posted and readily available, when the daily staffing ratio information was not posted for two consecutive days on 6/22/22 and 6/23/22, and the staffing ratio data was not maintained for 26 days for the month of 5/2022 and five days for the month of 6/2022 for at least 18 months. This failure resulted in staffing information not being readily available to residents and visitors at any given time. Findings: During an observation on 6/22/22, at 9:34 a.m., with Registered Nurse (RN), Nursing Hours Per Patient Day (NHPPD) document was posted above the time clock at the entrance of the facility with a date of 6/21/22. The document included the total number and the hours worked by RNs, licensed vocational nurses (LVNs), and Certified Nursing Assistant (CNAs) during morning, evening, and night shift. The document also indicated the total resident census and calculation of CNA NHPPD and total NHPPD for 6/21/22. During an observation on 6/23/22, at 10:15 a.m., with Director of Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2022-06-24 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide residents with at least 80 square feet (sq. ft.) per resident for rooms occupied by multiple residents for 12 of 20 rooms (Rooms 3, 4, 5, 7, 9, 10, 12, 15, 17, 18, 19, and 20). The failure had the potential for reduced space for staff to deliver care and lack of sufficient space for storage of residents' belongings. Findings: Based on an observation on 6/22/22, at 8:34 a.m., with the Facility's Maintenance Personnel (MP), the following rooms and corresponding square footage (sq. ft.) were identified: room [ROOM NUMBER] was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. ft. of space per resident. room [ROOM NUMBER] was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. ft. of space per resident. room [ROOM NUMBER] was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. ft. of space per resident. room [ROOM NUMBER] was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. ft. of space per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2019-09-12 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide residents with at least 80 square feet (sq. ft.) per resident for rooms occupied by multiple residents for 12 of 20 rooms (Rooms 3, 4, 5, 7, 9, 10, 12, 15, 17, 18, 19, 20). This failure had the potential for reduced space for staff to deliver care and lack of sufficient space for storage of residents' belongings. Findings: During an observation on 09/10/19 at 10:10 a.m., with the Facility Director (FD), the following resident rooms and corresponding square footage (sq. ft.) were identified: room [ROOM NUMBER] was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. feet of space per resident. room [ROOM NUMBER] was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. feet of space per resident. room [ROOM NUMBER] was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. feet of space per resident. room [ROOM NUMBER] was a total of 225.36 sq. ft. and had three beds making for 75.1 sq. feet of space per resident.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$10,793 in federal fines across 1 penalty.
- $10,793 — penalty dated 2025-03-06
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| LEUNG, ALLEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | 34% | since 01/01/2015 |
| LEUNG, BELINDA | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2015 |
| LEUNG, KENNETH | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2015 |
CMS files one row per role, so the 13 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $178K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055677. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.