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Landmark Medical Center

2030 N. Garey Ave., Pomona, CA 91767 · For profit - Corporation · 95 certified beds · (909) 593-2585 Medicaid only — no Medicare

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)3 immediate-jeopardy citations
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (26% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1940 N Orange Grove Ave · (909) 865-6900 · Call to confirm hours
Pharmacy
1932 Ervilla Pl · (909) 629-2823 · Call to confirm hours
Grocery
160 W Willow St · (909) 622-3321 · Call to confirm hours
Park
2105 N Orange Grove Ave · (909) 620-2321 · Typically dawn to dusk
Place of worship
2072 N Garey Ave · (909) 596-9114

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased0.5%10.2%15.4%better
Long-stay residents who lose too much weight3.2%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.5%1.2%2.0%better
Long-stay residents with depressive symptoms0.6%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.8%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened1.4%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication25.5%13.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers0.0%4.3%4.7%check this — see note marked star below the table
Long-stay residents with worsening bladder/bowel control3.3%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay hospitalizations per 1,000 resident days0.352.251.67better
Long-stay outpatient ER visits per 1,000 resident days1.011.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

0.20
RN hours/ resident / day
0.74
LPN hours/ resident / day
2.42
Aide hours/ resident / day
3.36
Total nurse hours/ resident / day
0.09
RN hoursweekends
26.0%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 95 beds and averages 93.6 residents a day — about 99% occupied, or roughly 1 bed typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.36 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.20 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.42 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.06 hrs/resident/day on weekends vs 3.49 on weekdays — 12% thinner on weekends. RN hours go from 0.24 to 0.09 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 26% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-08-21)
17
at the previous standard inspection (2024-08-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

54 citations, most serious first. The 13 most serious are shown; the remaining 41 are one tap away and print in full.

  • Immediate jeopardy · J2024-09-24 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide immediate cardiopulmonary resuscitation (CPR - emergency lifesaving procedure, consisting of a combination of chest compressions, mouth- to-mouth, or mechanical breathing [using a device to help someone breathe], performed when the heart stops beating or beats ineffectively to restore breathing) to one of two sampled residents (Resident 1), who was a full code (when the resident's heart stops beating and/or the resident stops breathing, the resident or their representative's wishes to perform all lifesaving procedures to keep the resident alive, a full code is the default status for all patients unless they have explicitly discussed other wishes with their medical provider). On [DATE], Certified Nursing Assistant 1 (CNA 1), Licensed Psychiatric Technician (LPT 1) and Licensed Vocational Nurse 1 (LVN 1) did not provide CPR immediately when Resident 1 was found unresponsive in Resident 1's room as indicated in the facility's Policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2024-08-09 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have a system in place to ensure safeguarding of all prescribed medications including controlled medications (medications with a high potential for abuse) for 17 of 17 Resident (Residents 18, 20, 25, 27, 28, 34, 37, 45, 51, 55, 57, 71, 84, 97, 148, 150, and 151) by failing to: 1. Maintain accountability records for all controlled substances/medications that were disposed of or destroyed with the unused supply between 1/1/2024 through 8/8/2024 and ensure each resident's individual controlled drug record (CDR, any Schedule 2 through Schedule 5 controlled drugs [potential for abuse and/or addiction] received or supplied by a pharmacy) for each controlled medication was used for accurate accountability of controlled medications for 6 of 6 sampled Residents (Residents 34, 71,97, 148, 150 and 151). Controlled medications included lorazepam and clonazepam (medications used to treat anxiety, a mental disorder characterized by persistent feelings of worry, nervousness, or unease strong enough to interfere with daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-05-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its policy and procedure (PP) titled, Q:15 (every 15) Minute Monitoring, and provide supervision every 15 minutes per the physician's order to prevent elopement (leaving the facility without notice) from the locked (equipped with secured locks or other functioning security devices) facility for one of four sampled residents (Resident 1) who was assessed as at risk for elopement by failing to: 1. Ensure Certified Nurse Assistant (CNA) 1 and CNA 2 monitored and kept Resident 1 in a clear and direct line of sight (within someone's view) every 15 minutes. 2. Ensure CNA 1 and CNA 2 accurately monitored and documented Resident 1's whereabouts every 15 minutes. As a result of these failures, on 5/19/2024 at 10:15 am, Resident 1 entered the facility's unlocked Recreation Room without CNA 1 and CNA 2's supervision. On 5/19/2024 at 10:32 am, Resident 1 eloped from the facility through the patio from the Recreation Room. Resident 1 stacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-03 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the residents' right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for three of five sampled residents (Residents 3, 6 and 8) when on 5/20/26 Resident 4 punched Resident 3 in the right eye area suddenly and without warning while Resident 3 was passing through the hallway. Also, during that same day after Resident 4 punched Resident 3 on 5/20/26, while staff escorted Resident 4 to Resident 4's room, Resident 4 punched Resident 4's roommate (Resident 8) on the left side of the head while Resident 8 was lying in bed. On 5/27/26 Resident 7 hit Resident 6's face while returning from smoke break. These failures resulted in Resident 3 and Resident 8 being subjected to physical abuse by Resident 4 and Resident 6 being subjected to physical abuse by Resident 7 while under the care of the facility. Resident 3 sustained bruising and discoloration on the right eye. Resident 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 2) received adequate supervision and was not left unattended by facility staff following a resident altercation with Resident 1, in accordance with the facility's Policy and Procedure (P&P) titled Policy for Timely and Accurate 1:1 Monitoring and every 15 Minutes Monitoring Documentation in Point Click Care (PCC- electronic health record), by failing to: 1. Enter the physician's order for 1:1 monitoring for Resident 2 for two (2) hours, followed by every 15 minutes monitoring for 2 hours, in PCC.2. Provide a 1:1 Sitter (a trained staff member assigned to directly observe a single resident continuously within direct line of sight) after Resident 2 assaulted Resident 1. These deficient practices had a potential for Resident 2 to potentially assault Resident 1 again or another resident/staff causing harm or injury.Findings: During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-05 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide services to prevent resident-to-resident abuse (intentional bodily injury that includes slapping, pinching, choking, kicking, shoving, grabbing, and punching) for two of five sampled residents (Resident 3 and Resident 5), according to the facility's policy and procedure (P&P) titled, Residents Right to Human Care, and the facility's five-day Follow-up Investigation Report (FUIR - mandatory follow-up report long-term care facilities must submit to the State Survey Agency within five working days of an abuse/neglect incident, detailing investigation results, corrective actions taken, and if the allegation was verified) dated 12/1/2025 by failing to: 1. Ensure Resident 4, who had a history of resident-to-resident abuse and was experiencing increasingly agitated behavior, did not hit Resident 3 over the head with a food tray on 11/23/2025 at approximately 7:30 am. 2. Ensure Resident 4, who had a history of resident-to-resident abuse on 11/23/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide supervision every hour for two of six sampled residents (Resident 3 and Resident 6) in accordance with the facility's policy and procedure (P&P) titled, Policy for Hourly Monitoring, by failing to ensure Certified Nurse Assistant (CNA) 1, CNA 2, CNA 3, and CNA 6 had visually seen and identified Resident 3 and Resident 6 between the hours of 12 am and 4 am on 10/18/2025, 10/19/2025, and 10/20/2025. This failure resulted in Resident 3 and Resident 6 not being visually checked during hourly monitoring on 10/18/2025 at 12 am and from 2 am to 4 am, on 10/19/2025 at 1 am, and from 3 am to 4 am, and on 10/20/2025 from 12 am to 4 am, and had the potential to result in Resident 3 and Resident 6 harming themselves, harming each other, and being susceptible to abuse. Cross Reference: F842Findings: a. During a review of Resident 3's admission Record (AR), the AR indicated the facility admitted Resident 3 on 6/20/2025 with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-26 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure accurate documentation of the Follow Up Question Report (FUQR - used by facility to document hourly visual monitoring of residents) for two of six sampled residents (Resident 3 and Resident 6) according to the facility's policy and procedure (P&P) titled, Policy for Hourly Monitoring of Residents, by failing to ensure CNA 1, CNA 2, CNA 3, and CNA 6 did not falsify (change something in order to deceive people) Resident 3's and Resident 6's FUQR. CNA 1, CNA 2, CNA 3, and CNA 6 documented on Resident 3's and Resident 6's FUQR they had visually seen and identified Resident 3 and Resident 6 between the hours of 12 am and 4 am on 10/18/2025, 10/19/2025, and 10/20/2025. Resident 3 and Resident 6 were not visually checked during hourly monitoring on 10/18/2025 at 12 am and from 2 am to 4 am, on 10/19/2025 at 1 am, and from 3 am to 4 am, and on 10/20/2025 from 12 am to 4 am. This failure had the potential for Resident 3 and Resident 6 not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Residents 1), who had a history of major depressive disorder (a mental health condition characterized by persistent feelings of sadness, loss of interest, and other symptoms that significantly interfere with daily life) was properly and adequately monitored in accordance with the facility's policies and procedures (P&P).This failure potentially resulted in Resident 1 gaining the opportunity to hang himself to attempt suicide (the act of intentionally causing one's own death) while inside Resident 1's room (Area 2) and resulted in Resident 1 to be resuscitated (to revive from apparent death or from unconsciousness) and transferred to the General Acute Care Hospital (GACH) where Resident 1 was declared brain dead two days later.During a review of Resident 1's admission Record (AR), the AR indicated, Resident 1 was admitted to the facility on [DATE] with multiple diagnoses including schizoaffective…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-21 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure an environment free from physical abuse for two of six sampled residents (Resident 38 and 52) when: A. Resident 38 was punched (hit with a closed fist) by Resident 7 while unsupervised in the dining room on 8/13/2025.B. Resident 52 was hit by Resident 44 on the left side of the face on 8/12/2025. This deficient practice resulted in physical abuse (willful infliction of injury, deliberate aggressive or violent behavior with the intention to cause harm) to Residents 38 and 52 and mild pain (may be annoying and noticeable, but it doesn't keep you from performing normal activity) on Resident 52's left cheek. Additionally, there was potential for psychosocial harm to both residents.Findings: A. During a review of Resident 7’s admission Record (AR), the AR indicated the facility admitted Resident 7 on 11/6/2024, with diagnoses that included paranoid schizophrenia (a mental illness that is characterized by disturbances in thought), major depressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop or implement individualized person-centered care plans (CP) for four of four sampled residents (Resident 1, Resident 7, Resident 13, and Resident 47) by failing to ensure:A. CPs titled, Compliance with Activities of Daily Living [ADL, term used in healthcare that refers to self-care activities] and Oral/Dental Care, were implemented for Resident 13. On 8/18/2025, Resident 13 was observed with a dry crust around the lips and build up and discoloration on Resident 13's upper and lower teeth.B. A CP was developed that addressed smoking for Resident 7.C. A CP was developed for Resident 1 and Resident 47 that addressed the resident's diagnoses of Post Traumatic Stress Disorder (PTSD- a mental health condition that can develop after experiencing or witnessing a traumatic event).These failures had the potential to result in unmet individual needs for Resident 1, 7, 13, and 47 and the potential to result in the residents not receiving the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-21 · tag F0699 — pattern
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure two of two sampled residents (Residents 1 and Resident 47) received Post Traumatic Stress Disorder (PTSD- a mental health condition that can develop after experiencing or witnessing a traumatic event) care that addressed their individual experiences, necessary to minimize the risk of re-traumatization. This deficiency could have potentially resulted in emotional distress, exacerbation of PTSD symptoms, and an increased risk of behavioral or psychological harm to Residents 1 and Resident 47.Cross Reference F656Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 8/4/2022, with diagnoses that included PTSD, schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior) bipolar type (mood swings that range from the lows of depression to elevated periods of emotional highs), and major depressive disorder (a mood disorder that causes a persistent feeling of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to store food items in a manner that prevented food borne illness (condition caused by consuming contaminated food or beverages), in one of one kitchen (Kitchen 1), by:A. Failing to remove five of 47 apples and one of 16 onions that had spoiled (food that has deteriorated in quality and becomes unfit and/or unsafe for consumption).B. Failing to ensure employees kept personal belongings out of Kitchen 1.Findings:A. During a concurrent observation and interview on 8/18/2025 at 10:15 AM with the Dietary Supervisor (DS) in Kitchen 1, one bin containing 47 apples was observed. Five apples had a wrinkled outward appearance and/or were bruised, had broken skin with a soft texture when touched. The DS stated the apples were not good to eat anymore and should not have been in the bin. The DS stated the cook on duty inspected the produce every Thursday and it was an error for spoiled apples to be in the bin. During a concurrent observation and interview on 8/18/2025 at 10:20 AM with the DS in Kitchen 1, one bin containing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 41 citations
  • Potential for harm · D2025-08-21 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 79) was informed and provided information regarding housing alternatives after discharge. This deficient practice violated Resident 79's rights to be informed of Resident 79's treatment.Findings:During a review of admission Record (AR), the AR indicated Resident 72 was admitted to the facility on [DATE] with diagnoses that included psychosis (a mental health condition characterized by a loss of contact with reality), substance abuse (psychoactive drugs, such as alcohol, pain medications, or illegal drugs), and cigarette nicotine dependance.During a review Minimum Data Set (MDS, a standardized assessment and care-screening tool), dated 5/20/2025, the MDS indicated Resident 79 was cognitively intact, had clear speech made self-understand and understood. The MDS indicated Resident 79 was independent with eating, oral and toilet hygiene, dressing, and transfers (moving a resident from one flat surface to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a radio to one of one sampled resident (Resident 44) in a timely manner.This failure had the potential to lead to psychosocial decline, increased depression, and anxiety for Resident 44.Findings:During a review of Resident 44's admission Record (AR), the AR indicated Resident 44 was admitted to the facility on [DATE] with multiple diagnoses including schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), bipolar type (mental health condition with a mix of symptoms including hallucinations, delusions and mood swings especially periods of very high energy and possibly depressive episodes) and insomnia (sleep disorder characterized by difficulty falling or staying asleep despite having adequate time and opportunity to do so).During a review of Resident 44's Care Plan (CP) regarding activities, initiated 6/10/2025, the CP indicated Resident 44 would be assessed for activities of interest and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-21 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure eyeglasses were made available for one of one sampled resident (Resident 1) as indicated in the optometry consultation, dated 10/18/2024, and the care plan (CP) for impaired visual function. This deficient practice had the potential to result in worsening of Resident 1's vision and a psychosocial decline to Resident 1. Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 8/4/2022, with diagnoses that included right eye keratopathy (affects the cornea, the clear front window of the eye), bilateral (left and right) nuclear cataract (clouding/blurry vision), bilateral glaucoma (damages to the nerve of the eye) presbyopia (gradual loss of eye focusing) and schizoaffective disorder (hallucinations and mood swings).During a review of Resident 1's CP titled The resident has impaired visual function initiated on 8/4/2022, the CP's goal indicated for Resident 1 to remain in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately document a one to one (1:1- continuous observation) monitoring for two hours after an altercation (physical aggression) for one of eight sampled residents (Resident 1). This failure resulted in inadequate documentation of Resident 1's one to one monitoring as ordered by the physician. Findings: A review of Resident 1's admission Record (AR) indicated the resident was readmitted on [DATE] with diagnoses that included schizophrenia (disorder affecting person's ability to think, feel, and behave clearly) and major depressive disorder (persistently depressed mood or loss of interest in activities). A review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 9/10/24, indicated Resident 1 had moderate cognitive (ability to think, reason, and remember) impairment and mobility was independent. A review of Resident 2's AR indicated the resident was admitted on [DATE] with diagnoses that included paranoid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Certified Nursing Assistant 1 (CNA 1) and Licensed Vocational Nurse 1 (LPT 1) made hourly visual checks for five of five sampled residents (Resident 1, 2, 3, 4, and 6) during the night shift (11 pm to 7 am) as indicated in the facility's Policy and Procedures (P&P). This deficient practice had the potential to result in unmet needs, untimely assistance from staff, and distress to Residents 1, 2, 3, 4, and 6. Cross Reference F678 Findings: During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted Resident 4 on 12/1/2021 with diagnoses that included major depressive disorder (persistent feeling of sadness and loss of interest.) During a review of Resident 1's AR, the AR indicated the facility admitted Resident 1 on 4/15/2022 with diagnoses that included paranoid schizophrenia (mental disorder characterized by abnormal social behavior and failure to understand what is real), bipolar disorder (a serious mental illness that causes unusual shifts in mood, periods of depression and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-24 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Certified Nurse Assistant 1 (CNA 1) and Licensed Psychiatric Technician 1 (LPT 1) demonstrated competency during a medical emergency for one of one sampled resident (Resident 1) who was found on the floor unresponsive on [DATE]. Additionally, the facility failed to provide 37 of 74 CPR certificates for direct care staff. This deficient practice had the potential to result in a delay in treatment and delivery of cardiopulmonary resuscitation (CPR - emergency lifesaving procedure, consisting of a combination of chest compressions, mouth- to-mouth, or mechanical breathing [using a device to help someone breaths], performed when the heart stops beating or beats ineffectively and/or to restore breathing) to Resident 1 and had the potential to affect all other residents residing at the facility. Cross Reference F678 Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-04 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the residents' right to be free from abuse for two of two sampled residents (Residents 1 and 4) as indicated in the facility's policy and procedure (P&P) titled, Elder/Dependent Adult Abuse, by failing to: a. Protect Resident 1 from being kissed on the neck by Resident 2. b. Protect Resident 4 from being spit on and intimidated by Resident 3. These failures resulted in Resident 1 to feel disgusted and for Resident 4 to feel afraid. These failures had the potential to negatively impact the health and well-being of Residents 1 and 4. Findings: a1. During a review of Resident 1's admission Record (AR), the AR indicated, Resident 1 was admitted to the facility on [DATE], with diagnoses including unspecified psychosis (a mental disorder characterized by a disconnection from reality) not due to a substance or known physiological condition, hyperlipidemia (a condition in which there are high levels of fat particles [lipids] in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of sexual abuse (non-consensual sexual contact of any type with a resident) for one of two sampled residents (Resident 1) to the California Department of Public Health (the Department), the Ombudsman (an official appointed to investigate individuals' complaints against maladministration), and to the local law enforcement, within two hours, in accordance with the facility's policy and procedure (P&P), titled Elder/Dependent Adult Abuse, revised 3/22/2024. This failure resulted in the delay of notification to the Department and had the potential for Resident 1 to be subjected to further sexual abuse while at the facility. (Cross Reference F610) Findings: 1. During a review of Resident 1's admission Record (AR), the AR indicated, Resident 1 was admitted to the facility on [DATE], with diagnoses including unspecified psychosis (a mental disorder characterized by a disconnection from reality) not due to a substance or known…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-04 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate and document the investigation of an allegation of sexual abuse (non-consensual sexual contact of any type with a resident) for one of three sampled residents (Resident 1) in accordance with the facility's policy and procedure (P&P), titled Elder/Dependent Adult Abuse, revised 3/22/2024. This failure had the potential to result in Resident 1 to experience sexual abuse while in the care of the facility. (Cross Reference F609) Findings: 1. During a review of Resident 1's admission Record (AR), the AR indicated, Resident 1 was admitted to the facility on [DATE], with diagnoses including unspecified psychosis (a mental disorder characterized by a disconnection from reality) not due to a substance or known physiological condition, hyperlipidemia (a condition in which there are high levels of fat particles [lipids] in the blood), and insomnia (persistent problems falling and staying asleep). During a review of Resident 1's Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 1) was free from physical abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) in according to the facility's policies and procedure (P&P), by failing to ensure Resident 1 did not experience unwanted anal (opening of digestive tract where waste leaves the body) digital penetration (fingers to penetrate [force] someone body) from Resident 2. This deficient practice resulted in Resident 1 experiencing physical and emotional abuse. Findings: During a review of Resident 1's admission Record (AR), indicated Resident 1 was admitted to facility on 8/10/23 with multiple diagnoses including unspecified schizoaffective disorder (a disorder that affects a person's ability to think, feel, and behave clearly), and depression (causes feelings of sadness and/or a loss of interest in activities once enjoyed). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of two sampled residents (Resident 1 and Resident 3), were free from abuse (deliberately aggressive or violent behavior with the intention to cause harm) in accordance with the facility's policy and procedure (P&P) titled Physical Assault and the facility's lesson plan titled, Elder and Dependent Adult Abuse, Prevention and Policy when, a. On 8/16/2024, Resident 2 inappropriately touched Resident 1's vaginal area (female private area). b. On 8/16/2024, Resident 4 pushed Resident 3 on the back. This deficient practice resulted in Resident 1 feeling uncomfortable and Resident 3 feeling scared and unsafe at the facility. Additionally, the deficient practice had the potential to result in psychosocial declines to Residents 1 and 3. Findings: a. During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 11/8/2023 with diagnoses that included schizophrenia (a serious mental health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the residents' right to be free from physical abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish) for two of four sampled residents (Residents 1 and 2) by failing to: a. Protect Resident 1 from being pushed by Resident 2. b. Protect Resident 2 from being pushed by Resident 1. As a result, on August 11, 2024, Residents 1 and 2 were involved in an altercation. Resident 2 pushed Resident 1 and Resident 1 pushed Resident 2 back, resulting in both residents falling to the floor. This failure resulted in Resident 1 to experience pain and to sustain an abrasion (a superficial rub or wearing off the skin) to Resident 1's right forearm. This failure resulted in Residents 1 and 2 being subjected to physical abuse while under the care of the facility. Findings: a. During a review of Resident 1's admission Record (AR), the AR indicated, Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-09 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide documented evidence for five of 18 sampled residents (Residents 24, 48, 89, 9, & 59) and/or their legal representative (RP) were informed and/or provided written information regarding Advance Directives (AD, legal document, which specifies the health-related actions in accordance with the resident's wishes, that is executed when the resident is no longer able to make decisions for himself/herself due to illness or incapacity). These failures had the potential to result in violation of the residents' right to formulate ADs and the potential for the residents to receive inappropriate or medically unnecessary care and/or treatment. Findings: a. During a review of Resident 24's admission Record (AR), the AR indicated the facility initially admitted Resident 24 on 8/4/2022 with multiple diagnoses including schizoaffective disorder (mental illness marked by a mix of symptoms of hallucinations [perceptual experiences in the absence of real external…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-09 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to prevent physical abuse (willful infliction of injury that includes, but is not limited to, hitting, slapping, punching, biting, and kicking) for three of six sampled residents (Residents 73, 87, & 57), who were involved in resident-to-resident altercations, when, A. For Resident 73, Resident 87 hit Resident 73's face on 7/29/2024. B. Resident 87, who was on 1:1 monitoring (continuous observation), got hit on the face when Resident 73 hit Resident 87 back with a closed fist on 7/29/2024. C. For Resident 57, the facility failed to provide an abuse-free environment on 8/6/2024. These failures had the potential to result in a decline in the residents' physical and/or psychosocial well-being. Findings: A. During a review of Resident 73's admission Record (AR 1), AR 1 indicated the facility initially admitted Resident 73 on 6/18/2024 with multiple diagnoses including schizoaffective disorder (mental illness marked by a mix of symptoms of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-09 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement an individualized person-centered care plan (CP) for two of two sampled residents (Resident 44 and Resident 10) as indicated in the facility's policy and procedures (P&P) when, a. Resident 10's High Risk for Falls CP was not updated or addressed falls that occurred on 12/21/2023, 1/4/2024, 1/15/2024, 4/17/2024, 4/24/2024 and 7/7/2024. b. Resident 44 did not have an individualized CP that addressed Resident 44 being a high risk for falls and Resident 44 being legally blind. These failures had the potential to result in unmet individual needs for Residents 10 and Resident 44 and the potential to affect the resident's physical well-being. Additionally, there was a potential for Resident 10 and 44 to receive inaccurate or inconsistent provision of treatments and services. Findings: a. During a review of Resident 10's admission Record (AR) indicated Resident 10 was admitted to the facility on [DATE] with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care and services to prevent a fall (move downward, typically rapidly and freely without control, from a higher to a lower level) for one of one sampled resident (Resident 84) who was assessed as high risk for fall, by failing to: 1. Ensure facility staff provided supervision/monitoring to Resident 84 to prevent recurrent (repeated) falls. 2. Ensure Resident 84's care plan (CP) for falls, titled, High Risk for Falls, dated 1/21/2024 had specific interventions to address Resident 84's recurrent falls. 3. Ensure Resident 84's CP was revised with new interventions after the resident's recurrent falls. As a result, on 6/19/2024 at 8:45 AM Resident 84 sustained a non-displaced fracture (a broken bone that retains its alignment) neck of the second (2nd) and third (3rd) metatarsals (five long bones in the foot connecting the ankle to the toes) on the left foot, while under the care of the facility. Cross reference F657 Findings: During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-09 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure the facility had a Registered Nurse (RN) at least 8 consecutive hours a day for 7 days a week for one of 10 sampled dates in July 2024 (7/28/2024). This failure had the potential to cause a decline in the residents' physical and/or psychosocial well-being related to insufficient supervision, monitoring, and coordination of care and services by an RN. Findings: During an interview on 8/7/2024 at 11:41 AM, the Director of Nursing (DON) stated another RN, other than the DON, was necessary to assist the charge nurses with supervision and monitoring of residents, since the facility has many resident incidents. The DON stated the RN was necessary to assist resident admissions and discharges to ensure all the care and services, including medications, were coordinated prior to transfers to board and care facilities. During an interview and concurrent review of staffing assignment on 8/7/2024 at 04:05 PM with the DON, the staffing assignment and RN timecards were reviewed. The DON stated on 7/28/2024, there was no RN, who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-09 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure three of five sampled residents (Residents 41, 23, and 66) did not receive unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behavior) by failing to: A. Accurately monitor the specific target behaviors for Resident 41's Lithium (medication used to stabilize mood), Prazosin (medication used to manage and treat hypertension, usually prescribed to reduce nightmares and improve sleep in residents suffering from post-traumatic stress disorder [PTSD, persistent mental disorder due to an extremely stressful or terrifying event]), Vistaril (antihistamine used to treat anxiety [excessive and persistent feelings of worry, fear, dread, and uneasiness that interfere with daily life]), and Trileptal (anticonvulsant used relieve mania [extremely elevated and excitable mood with excessive enthusiasm and overactivity], such as restlessness, hyperactivity, and insomnia) medications. B. Ensure Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews the facility failed to ensure two of two medication storage rooms had thermometers or thermostats and failed to ensure temperatures and humidity was properly monitored and maintained as indicated in the facility's policy and procedures (P&P), titled, Medication Storage in the Facility, and Storage of Medication. This deficient practice had the potential to result in the loss of strength and integrity of stored medications, and the potential for residents requiring medications from the two medication storage rooms to receive deteriorated or ineffective medications. Findings: During an observation, on 8/6/2024 at 1:04 PM, in the [NAME] Nursing Station Medication Storage Room there was no wall thermostat or thermometer observed in the room. During an interview on 8/6/2024 at 1:20 PM with Licensed Psychiatric Technician (LPT) 1, LPT 1 stated the room temperature inside the [NAME] Nursing Station Medication Storage Room was not known, as there was no room thermometer and the licensed staff did not document the room temperature. LPT 1 stated sometimes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the minimum food holding temperature on the kitchen steam table was maintained at required temperature. This failure had the potential to affect the palatability (taste) of food and placed the residents at risk for food borne illness (illness from ingesting contaminated food). Findings: During a concurrent observation of the facility's kitchen and interview with the Dietary Supervisor (DS) on 8/9/2024 at 11:38 AM red enchilada sauce was held on the steam table at 120 degrees Fahrenheit. The DS stated food on the steam table were held between 155-165 degrees Fahrenheit. The DS stated 135 degrees Fahrenheit is the required holding temperature of food on the steam table. During an interview on 8/9/2024 at 12:12 PM with the DS, the DS stated the steam table holding temperature was important to stop bacterial growth and prevent foodborne illness. The DS stated the DS was unsure when was the last steam table calibration/service (comparing a device's measurement values to a known standard) done. The DS was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to notify the representative of one of one sampled resident (Resident 44) when Resident 44's physicians recommended cataract (clouding of the normally clear lens of the eye) surgery for Resident 44. This deficient practice resulted in a delay of informing Resident 44's representative of the needed eye treatment and/or services for Resident 44 and prevented Resident 44's representative from being included in decision making regarding Resident 44's plan of care. This deficient practice had the potential to negatively affect Resident 44's quality of life from Resident 44's untreated cataract. Findings: During a review of Resident 44's Administration Record (AR), the AR indicated, the facility admitted Resident 44 to the facility on 8/31/2023, with a diagnoses that included schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), cataract, tributary (branch) retinal (part of the eye that receives light) vein occlusion (blurry vision or vision loss), and legal blindness (unable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe and homelike environment for one of two sampled residents (Resident 48) when Resident 48's room bed light's pull-cord switch (pull chain) was not in working condition. This deficient practice had the potential to result in compromised safety to Resident 48 and made the resident feel depressed. Findings: During a review of Resident 48's admission Record (AR), the AR indicated, Resident 48 was admitted to the facility on [DATE] with multiple diagnoses including other psychoactive substance abuse, uncomplicated and insomnia (persistent problems falling and staying asleep), unspecified. During a review of Resident 48's Minimum Data Set (MDS, an assessment and screening tool), dated 11/21/2023, the MDS indicated, Resident 48's cognitive (ability to think and process information) skills for daily decision making was moderately impaired (decisions poor; cues/supervision required). During a review of Resident 48's History of Present…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the Ombudsman (an official, public advocate, helps to resolve issues between parties through various types of informal mediation) regarding one of two sampled resident's (Resident 96) transfer/discharge. This failure had the potential to result in violation of Resident 96's rights regarding appropriate discharge and/or transfer and the potential for the Ombudsman to not be able to advocate for Resident 96. Findings: During a review of Resident 96's admission Record (AR), the AR indicated the facility admitted Resident 96 on 10/18/2022 with diagnoses that included schizophrenia (a chronic [long standing] and severe mental disorder that affects how a person thinks, feels, and behaves characterized by loss of contact with the environment) and post-traumatic stress disorder (PTSD - a mental health condition triggered by a terrifying event - either experienced or witnessed). During a review of Resident 96's Minimum Data Set (MDS-a standardized assessment and care planning tool), dated 4/16/2024, the MDS indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise the Comprehensive Care Plan (CP) for falls following recurrent/repeated fall incidents for one of one sampled resident (Resident 84). This failure had the potential to result in an avoidable fall and injury to Resident 84. Findings: During a review of Resident 84's admission Record (AR), the AR indicated Resident 84 was admitted to the facility on [DATE] with diagnoses including schizoaffective disorder (a mental condition that causes both a loss of contact with reality (psychosis) and mood problems), autonomic nervous system disorder (condition that causes dizziness and fainting when standing) and repeated falls. During a review of Resident 84's CP titled, High Risk for Falls (as identified on the Fall Risk Assessment) initiated on 1/21/2024, the CP indicated the following: -On 2/1/24- Resident 84 had a witnessed fall to bilateral knees. - On 2/6/24- Resident 84 had a high fall risk assessment. -On 2/19/24- Resident 84 had a witnessed fall with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents' (Resident 49) did not continue to experience progressive weight loss by failing to reassess Resident 49, provide meal intake encouragement for Resident 49 to consure 80 to 100% of Resident 49's meal, provide Nutrition Education Group every Saturday, and provide a banana for lunch and dinner in Resident 49's meal tray in accordance with the physician's order (PO), Resident 49's care plans (CP), and the facility's policy and procedures (P&P). These failures resulted in continued weight loss to Resident 49. Resident 49 lost 13.2 pounds (lbs. unit of weight) in six consecutive months from 3/2024 to 8/2024. Findings: During a review of Resident 49's admission Record (AR), the AR indicated, Resident 49 was admitted to the facility on [DATE] with multiple diagnoses including schizoaffective disorder (a mental illness that combines symptoms of schizophrenia [a serious mental health condition that affects how…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a medication regimen review (MRR- a thorough evaluation of a resident's medication regimen to promote positive outcomes and minimize adverse consequences and potential risks associated with medication) was completed by a licensed pharmacist monthly and failed to ensure the licensed pharmacist identified medication irregularities (refers to use of medication that is inconsistent with accepted standards of practice, not supported by medical evidence, and/or interferes with achieving the intended outcomes) for one of five sampled residents (Resident 23) on psychotropic medications (drugs that affect brain activities associated with mental processes and behavior). This failure had the potential to result in Resident 23 receiving unnecessary medication and could lead to increased side effects from duplicate medication therapy (practice of prescribing multiple medications for the same indication or purpose without a clear distinction of when one agent should be administered over another). Findings: During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control practices and ensure one of one sampled resident's (Resident 8) closet, was maintained orderly and failed to ensure Resident 8's pile of clean clothes did not spill out (overflow) of Resident 8's closet and did touch the floor. This deficient practice had the potential to result in infection to Resident 8 and for Resident 8's clothes to become a breeding ground for dust mites and other allergens (a substance that could trigger an allergic reaction [a damaging immune response by the body to a substance]) that could potentially impact the health of Resident 8. Findings: During a review of Resident 8's admission Record (AR), the AR indicated, Resident 8 was originally admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including schizoaffective disorder (a mental illness that combines symptoms of schizophrenia [a serious mental health condition that affects how people think, feel and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of five sampled resident's (Resident 44) responsible party (RP) was provided education regarding the benefits and potential risks associated with the COVID-19 (a respiratory viral infection that affects primarily the lungs and result in cough and difficulty breathing) vaccine prior to administration of the vaccine to Resident 44. This deficient practice had the potential to result in Resident 44's RP not to make an informed decision due to the facility not providing education regarding the benefits, risks, and potential side effects associated with the vaccine, or the opportunity to accept or refuse the vaccine. Findings: During a review of Resident 44's admission Record (AR), the AR indicated Resident 44 was admitted to the facility 8/31/2023 with a diagnoses that included schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), cataracts (clouding of the normally clear lens of the eye), tributary retinal vein occlusion (blurry vision or vision loss), and legal blindness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect a residents' right to remain free from physical abuse (willful infliction of injury, deliberate aggressive or violent behavior with the intention to cause harm) for three of eight sampled residents (Residents 1, 3, and 5) by failing to: a. Protect Resident 1 from being pushed by Resident 2. On 5/31/2024, Resident 2 pushed Resident 1 on Resident 1's left arm. b. Protect Resident 3 from being punched by Resident 4. On 6/1/2024, Resident 4 punched Resident 3 on Resident 3's right cheek. c. Protect Resident 5 from being punched by Resident 6. On 6/4/2024, Resident 6 punched Resident 5 repeatedly on Resident 5's face and forehead. This failure had the potential to result in Residents 1, 3, and 5 feeling afraid and not safe while under the care of the facility. Additionally, the failure resulted in bruising, swelling, and pain on Resident 5's forehead. Findings: a. During a review of Resident 1's admission Record (AR), the AR indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report allegations of abuse for one of four sampled residents (Resident 7) on 2/11/2023 and on 5/8/2023, to the California Department of Public Health (the Department), the Ombudsman (an official appointed to investigate individuals' complaints against maladministration), and to the local law enforcement, within two hours, in accordance with the facility's policy and procedure (P&P), titled Elder/Dependent Adult Abuse, revised 1/19/2018. This failure resulted in the delay of notification to the Department and had the potential for Resident 7 to be subjected to further abuse. Findings: During a review of Resident 7's admission Record (AR), the AR indicated, Resident 7 was admitted to the facility on [DATE] with diagnoses including paranoid (where a person feels distrustful and suspicious of other people) schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly), major depressive disorder (a mental health disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-22 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure Certified Nurse Assistant (CNA) 1 and CNA 2 accurately documented the resident's location every 15 minutes for one of four sampled residents (Resident 1). This deficient practice resulted in inconsistencies and inaccurate in Resident 1's medical record. Cross Reference: F689 Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 to the facility on [DATE], with diagnoses that included schizoaffective disorder (a mental disorder characterized by abnormal thought processes and an unstable mood), anxiety disorder (persistent feeling of dread or panic that can interfere with daily life), and major depressive disorder (common and serious illness that negatively affects how one feels, thinks and acts). During a review of Resident 1's Physician Order (PO), dated 1/8/2024, the PO indicated an order for staff to monitor Resident 1 Q:15 minutes (every 15 minutes), every shift related to safety.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow a medical doctor's (MD) order for one of nine sampled residents (Resident 7) when Resident 7 had an active MD order for a Buddy Splint (bandaging a damaged or fractured finger together with a healthy, uninjured finger for support) for the left fourth and fifth finger for a nondisplaced fracture (bone is cracked but not broken all the way) of the left fifth finger. This failure had the potential to result in delayed healing for Resident 7's left fifth finger. Findings: During a review of Resident 7's admission Record (AR), the AR indicated Resident 7 was originally admitted to the facility on [DATE], with diagnoses including but not limited to a nondisplaced fracture of the proximal (near center of the body) phalanx (bones in the fingers or toes) of the left little finger with delayed healing, deformity of unspecified fingers, and schizoaffective (mental disorder characterized by abnormal thought processes and an unstable mood)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-11 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure there was a Registered Nurse (RN), who worked eight (8) hours a day from Monday to Friday and ensure the Director of Nursing (DON) was not used as a Supervisor or Charge Nurse in this 95 bed skilled nursing facility. This deficient practice had the potential for the residents not to have adequate supervision and appropriate intervention which can only be provided by a Registered Nurse. Findings: A review of the facility's Supervisor Staffing Schedule for the current month and one month prior to the recertification survey was reviewed with the Director of Staff Development (DSD) and the director of Nursing (DON) on 3/10/2022 at 10:51 am. The work schedule indicated the DON worked five days a week as the RN/DON of the facility. In a concurrent interview, the DON stated the facility did not have an RN waiver (a document to assure that sufficient qualified nursing staff are available daily to meet resident's needs for nursing care in a manner and in an environment which promotes each resident's physical, mental and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-11 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow the facility's policy and procedure on Posting of Direct Care Service Hours Per Patient Day (DHPPD) by failing to: 1. Post accurate staffing information of actual hours worked by the staff directly responsible for resident care per shift, every day, and failed to post the nurse staffing information for two of two units (West and East units). 2. Complete information in the Census and DHPPD for 39 of 90 days (2 days in January, 2022, and 28 days in February, 2022, and 9 days in March 2022). These deficient practices could misled the residents and visitors and may result in inappropriate nursing care. Findings: a. During the initial tour of the facility with the Infection Preventionist Nurse (IPN) on 3/7/2022 at 10:23 a.m., the nurse staffing information dated 2/25/2022, was observed outside of the glass window in the nurses' station [NAME] unit. There was no nurse staffing information posted as of 3/7/2022, in the [NAME] and East units of the facility. In the inter lobby bulletin board, the nurse staffing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-11 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. A review of Resident 58's admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses that included benign prostatic hyperplasia (BPH- prostate gland enlargement; an enlarged prostate gland can cause uncomfortable urinary symptoms such as blocking the flow of urine out of the bladder). A review of Resident 58's Physician's Order Summary Report, dated 10/7/2021, indicated the physician prescribed Tamsulosin HCL capsule ,0.8 milligrams (mg- a unit of measurement) by mouth one time a day. A review of Resident 58's consultant pharmacist's Medication Regimen Review Report dated 12/2/2021 indicated the consultant pharmacist made a recommendation to the attending physician to give the medication at bedtime to minimize the risk for falls. Further review of the consultant pharmacist's recommendation indicated under the Response section, a note was documented as, MD notified, continue with current order. The response did not indicate the rationale why the physician did not change the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to store and/or prepare food under sanitary conditions by failing to: a. Ensure two opened plastic bottles containing red liquid in the walk- in refrigerator and one bin of dried green peas in the dry storage area were labeled and dated. This deficient food handling practices had the potential for the facility to serve expired food to the residents that could lead to illness. b. Ensure one of two red buckets containing a chemical sanitizing disinfectant solution (Bucket 2) meets acceptable parameters for Quaternary (QAC, sanitizer used for food service areas) disinfection. This deficient practice had the potential to not fully sanitize equipment and utensil that can lead to contamination and infection. Findings: a. During a follow up kitchen observation and concurrent interview on 3/9/2022 at 11:50 am with the Dietary Supervisor (DS), two opened plastic bottles containing red liquid were unlabeled and stored in the facility's walk-in refrigerator. On the same observation, one bin of dry round green peas in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide nursing care and treatment in accordance with the physician's order and the facility's policies and procedures for one of 19 sampled residents (Resident 67) by failing to: 1. Ensure Resident 67 received insulin (medication to lower the blood sugar) injection per the physician's order. 2. Rotate Resident 67's insulin injection sites in accordance with the facility's policy and procedure. These deficiency practices resulted in Resident 67 did not received one insulin injection as the physician order and had potential for Resident 67's insulin absorption decrease due to staff did not rotate the resident's insulin injection sites. Findings: a. A review Resident 67's admission Record indicated the resident was originally admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included schizoaffective disorder (a combination of symptoms include delusions, hallucinations, depressed episodes, and manic periods of high energy)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 5), who was incontinent (any void that occurs involuntarily) of bladder received services and assistance to maintain continence and/or restore continence to the extent possible. This deficient practice had the potential for Resident 5 to decline in bladder continence. Findings: A review of Resident 5's admission record indicated the resident was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder (a mental disorder effecting how a person thinks and feels) and urinary incontinence (loss of bladder control). A review of Resident 5's Minimum Data Set (MDS, resident assessment and care-screening tool), dated 2/18/2022, indicated the resident was cognitively ( ability to understand) intact, was independent with bed mobility, transfers, dressing and toilet use. The MDS indicated the resident was occasionally with urinary incontinence. A review of Resident 5's care plan, titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 35) received adequate monitoring for the use of a Geodon (antipsychotic medication used to treat mental disorder) as ordered by the physician and as indicated in the facility's policy. This failure had the potential for the resident to receive unnecessary medication and develop side effects resulting from the medication. Findings: A review of Resident 35's admission Record, indicated the resident was admitted to the facility on [DATE] with diagnoses that included schizophrenia (a mental disorder effecting how a person thinks and feels) and insomnia (inability to sleep). A review of Resident 35's Minimum Data Set (MDS, a resident assessment and care-screening tool), dated 12/7/2021, indicated the resident's cognitive (ability to understand) skills were intact and the resident was independent with bed mobility, transfers, dressing eating and toilet use. A review of Resident 35's Physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility's staff failed to ensure the content of the Medication Administration Record (MAR) was accurately completed for 1 of 19 sampled residents (Resident 67). Quality Assurance Nurse 1 (QAN 1) signed and dated Resident 67's MAR to indicate she administered the insulin (medication to lower blood sugar) and checked the resident's blood glucose/blood sugar (accucheck) on 3/3/22, at 6: 45 AM when she was not working at the facility on 3/3/22 at 6: 45 AM. This failure resulted in Resident 67's MAR was altered with inaccurate information. Findings: A review Resident 67's admission Record indicated the resident was originally admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included schizoaffective disorder (a combination of symptoms include delusions, hallucinations, depressed episodes, and manic periods of high energy) and type 2 diabetes mellitus (high blood sugar). A review Resident 67's Physician Order Summary Report, dated 3/4/2020,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement precautions to promote health and safety of residents and prevent possible cross-contamination for one of two licensed nurses (Licensed Vocational Nurse 2 [LVN2] ). LVN 2 was observed with long and acrylic (nail enhancements made by combining a liquid acrylic product with a powdered acrylic product) nails while preparing medications for residents in the East Nursing Station. This deficient practice had the potential to result in the transmission of healthcare associated infection to residents receiving care from LVN 2. Findings: During a medication pass observation on 3/9/2022, at 7:53 am, LVN 2 prepared medications for the residents in the East Nursing Station. While preparing medications for the residents, LVN 2 had long acrylic nails, about one centimeter (cm) from the tip of her natural nails. LVN 2 washed her hands after she administered medications to four to five residents. LVN 2 only scrubbed the palm and the back of the hands. LVN 2 did not clean under her fingertips or the nail beds. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in CA

Paying with Medicaid

CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 05A134. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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