Laurel Park Behavioral Health Center
1425 Laurel Avenue, Pomona, CA 91768 · For profit - Limited Liability company · 43 certified beds · (909) 622-1069 Medicaid only — no Medicare
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2025
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 0.0% | 10.2% | 15.4% | check this* — see note marked star below the table |
| Long-stay residents who lose too much weight | 1.2% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 0.0% | 9.8% | 16.1% | check this* — see note marked star below the table |
| Long-stay residents on antianxiety or hypnotic medication | 33.1% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.0% | 4.3% | 4.7% | check this* — see note marked star below the table |
| Long-stay residents with worsening bladder/bowel control | 5.5% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Staffing
How full it usually is: this home is certified for 43 beds and averages 42.6 residents a day — about 99% occupied, or roughly 0 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.68 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.19 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.63 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.42 hrs/resident/day on weekends vs 2.79 on weekdays — 13% thinner on weekends. RN hours go from 0.19 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 35% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
49 citations, most serious first. The 11 most serious are shown; the remaining 38 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-08-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 1), who was on a [NAME]-Petris-Short (LPS, a California law enacted in 1969 that regulates the involuntary commitment of individuals with mental health disorders) conservatorship (a legal process where a court appoints a person to make certain decisions for an individual who was deemed gravely disabled [unable to provide for basic needs] due to a mental health disorder), did not elope (the act of leaving a facility unsupervised and without prior authorization) from a secure facility (a building, institution, or location designed and operated with features that physically restrict unauthorized access or the movement of individuals to prevent people from leaving or others from entering) on 7/28/2025 at 9:27 PM by failing to ensure,1. Certified Nursing Assistant (CNA) 1 reported to Licensed Vocational Nurse (LVN) 1 (charge nurse), CNA 1 found Resident 1, unsupervised, past a locked gate and in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plans (CP), for two of 20 sampled residents (Resident 6 and Resident 10), were updated and revised quarterly (occurring, done, once every three months, or four times a year) in accordance with the facility's policy and procedure (P&P) titled, Care Plan Comprehensive.These failures had the potential to result in unmet individualized needs for Resident 6 and Resident 10 and the potential to affect the resident's physical and psychosocial well-being.Findings:During a review of Resident 6's admission Record (AR), the AR indicated Resident 6 was admitted to the facility on [DATE], with diagnoses including paranoid schizophrenia (severe mental health disorder where a person loses touch with reality, experiencing profound paranoia, fixed false beliefs, and hallucinations - most commonly hearing voices).During a review of Resident 6's History & Physical (H&P), dated 1/28/2026, the H&P indicated Resident 6 was alert x 4 (cognitively aware of four…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-30 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolatedHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure, five of twenty sampled residents (Resident 5, 6, 7, 8, and 9), were evaluated quarterly for smoking in accordance with the facility's policy and procedure (P&P) titled, Smoking.This failure resulted in compromised safety and the potential to result in harm to Resident's 5, 6, 7, 8, and 9.Findings:During a review of Residents 5's admission Record (AR), the AR indicated Resident 5 was admitted to the facility on [DATE] with diagnoses that included Paranoid Schizophrenia (severe mental health disorder where a person loses touch with reality, experiencing profound paranoia, fixed false beliefs, and hallucinations - most commonly hearing voices).During a review of Resident 5's Minimum Data Set (MDS- a resident assessment tool), dated 4/9/2026, the MDS indicated Resident 5 had intact cognition (ability to think, remember, and reason). The MDS indicated Resident 6 was independent (the resident completes the activity by themselves with no assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-14 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete and transmit the discharge minimum data set (MDS, a standardized assessment and care-screening tool) assessment in a timely manner for one of one sampled residents (Resident 48) and failed to complete and transmit the annual MDS assessment in a timely manner for two of two sampled residents (Resident 20 and Resident 43) as required by the Centers for Medicare & Medicaid Services (CMS is a federal agency that manages health care programs in the United States) Resident Assessment Instrument (RAI, a tool used by nursing homes to assess the needs, strengths, and preferences of residents) manual.These deficient practices resulted in a late completion and transmission of the MDS assessment to CMS Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) system and had the potential to affect the facility's quality monitoring data for residents.a. During a review of Resident 20's admission Record, the admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to inform six of six sampled residents (Residents 10, Resident 22, Resident 28, Resident 33, Resident 35, and Resident 42) regarding the permanent discontinuation of coffee social during daily community breaks. This deficient practice resulted in limiting residents' ability to exercise choice in the residents' daily routine and ability to participate in preferred social activity which had the potential for psychosocial harm to the residents, and violation of the residents' right to determine their preferred activities. Findings: a. During a review of Resident 10's admission Record (Face sheet), the admission Record indicated the facility admitted the resident on 11/18/2024 with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), constipation, and type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 10's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-14 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an observation, interview, and record review, the facility failed to treat one of one sampled resident (Resident 1) with dignity and respect during a behavior outburst on 11/14/2025.This deficient practice had the potential to result in escalation of Resident 1's behavior and the potential for a psychosocial decline to Resident 1. Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 8/1/2025, with diagnoses that included paranoid schizophrenia (a type of schizophrenia [mental disorder] associated with feelings of being persecuted or plotted against), depression (persistent feelings of sadness and worthlessness and a lack of desire to engage in formerly pleasurable activities.During a review of Resident 1's care plan (CP), initiated 8/1/2025, the CP indicate Resident 1 had the potential for verbal outbursts, aggression towards staff and peers as evidenced by threatening staff and yelling at peers. The CP's interventions indicated for staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain residents' rooms in a safe, well-kept, and homelike condition when two of three resident rooms (room [ROOM NUMBER] and room [ROOM NUMBER]) were observed with missing or chipped floor tiles, chipped paint and an accumulation of brown/blackish substance along the walls leading into the restroom. This deficient practice had the potential to exposing residents to an environment that was unclean, and negatively impacting residents' comfort, safety, and quality of life.Findings:During an observation on 11/14/2025 at 2:16 p.m., two resident rooms (room [ROOM NUMBER] and room [ROOM NUMBER]) were observed with chipped, missing floor tile, chipped paint on the wall and dark brown/blackish substance along the wall leading to the restroom. During an interview on 11/14/2025 at 2:21 p.m., with Resident 43, Resident 43 stated the appearance of their room lessened the homelike environment and made him feel uncomfortable.During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement an individualized person-centered care plan for pain for one of one sampled resident (Resident 23) who had a resident-to-resident altercation and experienced pain on 11/12/2025. This failure had the potential for Resident 23 not to receive the necessary care and services for Resident 23's pain and the had the potential to affect the resident's physical and mental well-being.Findings:During a review of Resident 23's admission Record (AR), the AR indicated Resident 23 was admitted to the facility on [DATE] with diagnosis including schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly), and obesity (overweight).During a review of Resident 23's History and Physical (H&P), dated 10/22/2024, the H&P indicated Resident 23 could not make decisions but can make needs known. During a review of Resident 23's Minimum Data Set (MDS, a Resident Assessment) dated 10/15/2025, the MDS indicated Resident 23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, Licensed Vocational Nurse 2 (LVN 2) failed to follow instructions for administering Omeprazole (medication to treat certain conditions where there is too much acid in the stomach) before meals as ordered for one of six sampled residents (Resident 12). This deficient practice had the potential to affect the effectiveness of the medication for Resident 12.Findings: During a review of Resident 12's admission Record (AR), the AR indicated the facility admitted Resident 12 on 10/1/2018, with diagnoses that included paranoid schizophrenia (a type of mental disorder associated with feelings of being persecuted or plotted against) and gastroesophageal reflux disease (GERD - stomach acid keeps coming back up into the throat or chest) without esophagitis (inflammation or irritation of the esophagus [the tube that carries food from the mouth to the stomach]). During a review of Resident 12's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 10/8/2025, the MDS indicated Resident 12 had no cognitive impairment. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 1) was free from physical abuse when on 6/14/2025 Resident 2 shoved Resident 1. This failure resulted in physical abuse to Resident 1 and had the potential to result in psychosocial harm and injury to Resident 1. Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 11/7/2024 with a diagnosis that included paranoid schizophrenia (a mental illness characterized by hallucinations [false perception of objects or events involving the senses] and delusions, leading to a distorted perception of reality). During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool), dated 5/15/2025, the MDS indicated Resident1's cognitive (the ability to think and process information) skills for daily decision making were intact. The MDS indicated Resident 1 was independent (the resident completes the activity by themselves with no assistance from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 1) received treatment and care in accordance with the physician's order for orthostatic blood pressure monitoring (involves measuring blood pressure while sitting, standing, and lying down to assess changes) by failing to ensure Resident 1 was monitored for orthostatic hypotension (condition in which the blood pressure quickly drops upon standing up after sitting or lying down) with three blood pressure (BP) readings on 1/15/25 and observed for adverse side effects. This deficient practice had the potential to result in hypotension (very low blood pressure) with dizziness and fainting and can lead to falls and injuries for Resident 1. Findings: During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included schizophrenia (a mental illness characterized by disturbances in thought), major depressive disorder (a mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 38 citations
- Potential for harm · Ecited before2024-12-20 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain informed consents from the resident or the resident's responsible party for two of six sampled residents (Resident 7 and Resident 18) by failing to: A. Ensure the frequency (how many times per day and how often a medication is to be administered) of Clozapine (an antipsychotic medication [a drug used to treat serious mental health conditions]) was indicated in Resident 7's informed consent. B. Ensure an informed consent was obtained before increasing the dose of Olanzapine (an antipsychotic [main class of drugs used to treat people that have mental disorders like schizophrenia [mental disorder characterized by loss of contact with the environment]) medication, ordered for schizophrenia manifested by responding to internal stimuli (when someone exhibits behaviors that suggest they are perceiving or reacting to things that are not present in the external environment, often due to hallucinations [false perception of objects or events…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-20 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and implement an individualized person-centered plan of care (care plan, CP) that included measurable objectives, timeframes, and interventions that met resident needs for two of two sampled residents (Resident 17 and Resident 24) by failing to: A. Develop a CP for Resident 17 in a timely manner to address Resident 17's refusal of the front wheel walker (FWW, a mobility device with two wheels in the front and two glide caps in the back that's used to help people with limited mobility walk and transfer) after several falls. B. Implement goals and care interventions in a timely manner to address Resident 24's need for supervision during smoking breaks. These deficient practices had the potential to result in unmet individualized needs for Resident 24 and the potential to affect the resident's physical and psychosocial well-being and negatively affect Residents 17 and 24. Findings A. During a review of Resident 17's admission Record (AR), the AR indicated the facility admitted Resident 17 on 10/3/2019,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-20 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed treatments and services were provided for two of two sampled residents (Resident 24 and Resident 39) as indicated in the facility policy and procedure (P&P) titled, Physician Order, and Medication Ordering and Receiving from Pharmacy, when, A. The facility failed to follow a physician's order from 2/2024 to 12/2024 for Resident 24, that indicated orthostatic blood pressure ([OBP], the measurement of BP taken when a person stands up from a lying or sitting position. The person lies down for at least five minutes, the BP and pulse are measured while lying or sitting, then the person stands up and the measurement is repeated after one and three minutes. The purpose is to compare the BPs taken in both positions and look for a significant drop in BP upon standing which would indicate orthostatic hypotension [low BP]) was to be taken . B. The facility failed to re-order Resident 39's Propranolol (medication used to treat severe restlessness, and agitation) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-20 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper disposal (discarding of medications) of drugs (medications), for three of three sampled residents (Residents 7, 8, and 13), as indicated in the facility's Policy and Procedure (P&P) titled, Disposal of Medications and Medication-Related Supplies, when, 1. On 12/18/2024, three blister packs (a tamper-evident packaging where individually sealed tablets are pushed through foil to dispense the medication) of expired antibiotic (medications that fight bacterial infections) medications were found in the medication cart. This deficient practice had the potential to result in the accidental use of ineffective antibiotic medications and the potential to result in bacterial growth and physical declines to Residents 7, 8, and 13. Findings: On 12/18/2024 at 8:37 AM, during a Medication Cart inspection in Nursing Station 1 with Registered Nurse 2 (RN 2) and Licensed Psychiatric Technician 1 (LPT 1), there were three blister packs of antibiotic medications. The packs indicated the following antibiotic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two sampled residents (Resident 2 and Resident 15) were free from physical abuse (willful infliction of injury, deliberate aggressive or violent behavior with the intention to cause harm) as indicated in the facility's policy and procedure (P&P) titled, Abuse Prohibition Policy and Procedure, when on 12/11/2024 Resident 2 punched Resident 15 on the chest and Resident 15 pushed Resident 2 to the ground. This deficient practice resulted in physical abuse and had the potential to result in injury and harm to Resident 15 and Resident 2. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 4/8/2011, and re-admitted the resident on 5/28/2014, with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), moderate intellectual disabilities, and chronic (long standing) obstructive pulmonary disease (COPD-a common lung disease causing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the assessment entry in the general (refers to the initial observation of the patient's overall appearance, including their level of comfort, posture, hygiene, skin color, and any noticeable physical characteristics) section on a physical and history (H&P) exam was accurately documented to reflect the Resident's ability to hear and verbalize with others for one of one sampled resident (Resident 2). This deficient practice had the potential to negatively affect Resident 2's plan of care and delivery of necessary care and services. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 4/28/2011 and re-admitted the resident on 5/28/2014 with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), moderate intellectual disabilities, and chronic (long standing) obstructive pulmonary disease (COPD-a common lung disease causing restricted airflow and breathing problems). During a review of Resident 2's History and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to update a care plan (CP) and include new interventions, for one of two sampled residents (Resident 36), after Resident 36 sustained a fall on10/30/2024 and as indicated in the facility's policy and procedure titled, Care Plan Comprehensive, and Fall Management. This deficient practice had the potential to result in unmet individualized needs for Resident 36 and the potential to affect the resident's physical and psychosocial well-being. Findings: During a review of Resident 36's admission Record (AR), the AR indicated the facility admitted Resident 36 on 3/26/2024, with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought) and psychoactive (altering the mind or consciousness) substance abuse. During a review of Resident 36's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 10/1/2024, the MDS indicated Resident 36's cognition (the ability to think and process information) was moderately intact. The MDS indicated Resident 36 was independent (resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to evaluate and ensure one of four Certified Nursing Assistants (CNA 3) had completed annual skills training. This failure had the potential to result in unsafe resident care. Findings: During a concurrent interview and record review on 12/20/2024 at 12:25 PM with Director of Staff Development (DSD), CNA 3's employee file and Employee Orientation IMD Checklist, (EOIC) dated 5/2/2023 was reviewed. The EOIC indicated CNA 3 was hired on 5/2/2023 and CNA 3 completed trainings on 5/2/2023, 5/3/2023 and 5/5/2023. The DSD stated skills training needed to be updated annually to ensure staff was update for any changes and ensure safety and care were done correctly. The DSD stated the DSD did not see any documentation indicating skills training was completed by CNA 3 in 2024. The DSD stated CNA 3 should not have cared for residents until CNA 3's skills trainings were up to date. During a review CNA 3's Timecard, (TC) dated from 11/01/2024 to 12/16/2024, the TC indicated CNA 3's most recent days of work were 12/7/2024 11:12 PM through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, one of one facility (the facility) failed to ensure a full-time Director of Nursing (DON) was employed by the facility. This failure had the potential to lead to a lack of oversight of the facility's nursing practices and effect the care provide to the residents residing at the facility. Findings: During an interview on 12/17/2024 at 8:41 AM with the Administrator (ADM), the ADM stated currently, the facility had no DON, and the DON role was being filled by multiple Registered Nurses (RNs). During an interview on 12/20/2024 at 10:45 AM with Registered Nurse (RN) 1, RN 1 stated it was important to have a DON onsite because the DON generally had more knowledge, training, and experience and could handle oversight of resident treatments and medications correctly. During a review of the facility's offer of employment letter, dated 12/11/2024, the letter indicated the full-time position for DON would start 12/23/2024. The letter indicated a signature on the returned copy and verified acceptance of the position. The letter indicated the potential DON's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately monitor one of five sampled resident's (Resident 40) use of psychotropic (drug or substance that changes mood, awareness, thoughts feelings or behavior) medication haloperidol (medication used to treat nervous, emotional, and mental conditions) as evidenced by failure to limit PRN (as needed) haloperidol to 14 days per the facility's policy and procedure (P&P) and failure to monitor Resident 40's anxious behavior and side effects of haloperidol. This failure had the potential to result in Resident 40 to experience adverse (unwanted) effects of haloperidol. Findings: During a review of Resident 40's admission Record, (AR), the AR indicated Resident 40 was admitted to the facility on [DATE] with multiple diagnoses schizoaffective disorder, bipolar type (a mental illness that can affect thoughts, mood, and behavior) and anxiety disorder (condition in which a person has excessive worry and feelings of fear, dread, and uneasiness.) During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure foods were labeled in one of one kitchen (Kitchen 1) when: 1. A bowl, wrapped in plastic, was observed in the reach-in refrigerator, and the bowl was not dated. This deficient practice had the potential to result in foodborne illness (illness caused by food contaminated with bacteria) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever for the residents residing at the facility. Findings: On 12/17/2024 at 9:01 AM, during a Kitchen tour, one Styrofoam bowl wrapped in plastic was observed in the reach-in refrigerator. Inside the bowl there was a white substance, and the bowl or wrapping were not dated. The words Tayler no eggs toast were handwritten with black marker on the plastic wrapping. During a concurrent interview and observation with the [NAME] on 12/17/2024 at 9:06 AM, the [NAME] stated the bowl wrapped in plastic had cottage cheese in it, and the cottage cheese was for a resident's (unidentified) breakfast this morning. The [NAME] stated the resident did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, one of one facility (the facility) failed to have all required members of the Quality Assessment and Assurance committee present by not having an employed Director of Nursing (DON). This failure had the potential to lead to areas of deficiency in nursing without correction or oversight at the facility. Cross Reference F727 Findings: During a concurrent interview and record review on 12/20/2024 at 4:30 PM with the Administrator (ADM), the Quality Assurance Performance Improvement (QAPI) Meeting attendance records dated 9/20/2024 and 10/24/2024 were reviewed. The attendance records did not indicate a DON attended the meeting. The ADM stated there was no DON on the attendance record because the facility did not have a DON employed. The ADM stated having a DON employed was important because the DON over-saw nursing services which is the direct care given to the patients. During a review of the facility's policy and procedure (P&P) titled, Quality Assurance and Performance Improvement [QAPI] Program - Governance and Leadership, revised 3/2020,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-05 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two sampled residents (Resident 1 and Resident 2), were free from physical abuse (willful infliction of injury, deliberately aggressive or violent behavior with the intention to cause harm) in accordance with the facility's policy and procedure (P&P) titled Abuse Prohibition Policy and Procedure when on 11/19/24 Resident 1 pushed Resident 2 and Resident 2 reacted by hitting Resident 1 back. This deficient practice resulted in physical abuse, pain, and a bloody nose to Resident 1. Findings: During a review of Resident 1's admission Record (AR), the AR indicated, Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), unspecified, autistic disorder (a developmental brain disorder that affects how people interact with others, communicate, learn, and behave) and essential (primary) hypertension…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-30 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to designate a registered nurse (RN, a nurse who has graduated from a college's nursing program or from a school of nursing and has passed a national licensing exam) to serve as a full-time Director of Nursing (DON, an RN who leads and supervises the care of all patients at a health care facility) to oversee nursing service personnel that included six of six Registered Nurses (RNs) for September and October 2024. This deficient practice left the facility without oversight for nursing care provided for all residents residing at facility. This failure placed the residents at risk for harm due to lack of clinical oversight. Findings: During a review an email titled Resignation, from the former Director of Nursing (FDON) to the Administrator (ADM), dated 5/23/2024, timed at 9:49 AM, the email indicted the FDON resigned (quit) from the position of Director of Nursing (DON). During review of the facility's RN Schedule - 8 Hour Shifts, from September 1, 2024 to September 30, 2024, the schedule did not indicate a DON was on duty. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect the residents' right to be free from physical abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish) for one of two sampled residents (Resident 1). On 9/12/24, Resident 1 was hit by Resident 2. This deficient practice resulted in a skin tear/abrasion to Resident 1's anterior left hand and a scratch to Resident 1's right lower leg. Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted the Resident 1 on 10/12/11 and readmitted the resident on 5/12/17, with diagnoses that included myopia (a condition in which close objects appear clearly but far one objects do not appear clear), and history of COVID-19 (Coronavirus, a highly contagious respiratory disease caused by SARS-CoV-2 virus that spreads from person to person and can cause mild to severe respiratory illness). During a review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care planning tool) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 1), was free from sexual (non-consensual sexual contact of any type with a resident) abuse in accordance with the facility's policies and procedures (P&P). Resident 2 placed Resident 1's hand on Resident 2's crotch (the part of the body that includes the groin and genitals [the sexual organs located on the outside of the body]) without Resident 1's consent (permission for something to happen or agreement to do something). This deficient practice violated Resident 1's right and resulted in Resident 1 feeling bad and unsafe in the facility around Resident 2. Findings: a. During a review of Resident 1's admission Record (AR), the AR indicated, Resident 1 was admitted to the facility on [DATE] with multiple diagnoses including schizophrenia (a serious mental health condition that affects how people think, feel and behave), hypothyroidism (the thyroid gland can't make enough thyroid hormone [controls metabolism,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 1) was free from physical abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) according to the facility's policies and procedure (P&P), when Resident 2 hit Resident 1 on Resident 1's arm. This deficient practice resulted in Residents 1 to experience physical abuse while in the care of the facility. Findings: During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to facility on 4/6/2023 with multiple diagnoses including schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly), hypertension (high blood pressure), and anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities). During a review of Resident 1's Minimum Data Set (MDS, standardized assessment and care-screening tool), dated 4/19/2024, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to use the services of a registered nurse (RN) for at least eight consecutive hours a day, seven days a week on 4/29/2024 for one of 35 days. This deficient practice had the potential to affect the quality of nursing care provided to residents. Findings: During a concurrent interview and record review on 5/9/2024 at 12 pm with the Administrator (ADM), the nurse staffing sign-in sheet for 4/29/2024 indicated there was no RN on duty for one day. The ADM stated the facility did not have a Registered Nurse (RN) on 4/29/2024. The ADM stated the importance of an RN being on duty in the facility was to oversee the safety and care of residents daily. During a concurrent interview and record review on 5/9/2024 at 2:27 pm with the Director of Staff Development (DSD), the nurse staffing sign-in sheet for 4/29/2024 was reviewed. The nurse staffing sign-in sheet dated 4/29/2024 indicated there was no RN on duty for eight hours for one day on 4/29/2024. The DSD stated a full time RN was important to oversee resident's assessment and care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 1) was free from physical and verbal abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) according to the facility's policies and procedure (P&P), when Resident 1 hit the back of Resident 2's head. This deficient practice resulted in Resident 1 experiencing verbal and physical abuse. Findings: During a review of Resident 1's admission Record (AR), the admission record indicated Resident 1 was admitted to facility on 7/24/23 with multiple diagnoses including schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly), and psychoactive substance dependence (a strong desire or sense of compulsion to take the substance). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment and care-screening tool) dated 2/2/24, the MDS indicated Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to prevent abuse for one of seven sampled residents (Resident 2). This deficient practice had the potential to cause a negative impact on Resident 2's psychosocial well-being related to possible recollection of past trauma or reluctance to reach out to staff when feeling distressed. Findings: During a review of Resident 2's Minimum Data Set (MDS, a standardized resident screening and care-planning tool), dated 12/15/2023, the MDS indicated Resident 2 had moderate impairment in cognition (ability to acquire knowledge and understand information). The MDS indicated Resident 2 was independent with self-care activities and independent in terms of mobility (ability to move). During a review of Resident 2's admission Record (AR), the AR indicated the facility initially admitted Resident 2 on 2/28/2023 with multiple diagnoses including schizophrenia (serious mental illness characterized by loss of touch with reality, disorganized speech or behavior, and decreased participation in daily activities). During a review of Resident 2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-14 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure necessary dietary services were provided to 43 of 43 residents in the facility in accordance with the facility's Policy and Procedure (P&P) titled Menus, by failing to: A. Ensure the facility's Registered Dietitian (RD) reviewed and approved the menus for nutritional adequacy prior to the implementation of the menu changes on 12/11/23. B. Ensure the facility menus were followed, prepared in advance, and met the nutritional needs of residents. Findings: A. During a review of the facility's December 2023 menu, the lunch menu consisted of chicken pot pie, tossed salad with dressing, and deluxe fruit salad. During an observation on 12/11/23 at 12:28 p.m., the facility's kitchen staff started distributing the meal trays to the residents in the dining room. The kitchen served chicken patty with salad, and fruits to the residents. During a telephone interview on 12/11/23 at 2:12 p.m., Registered Dietitian 1 (RD 1) stated she was not notified by the facility regarding the scheduled power outage and menu…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-14 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of three sampled residents (Residents 16, 24, and 41) and/or their representatives were provided information regarding the right to formulate an advance directive (AD, legal documents that provide instructions for medical care and only go into effect if you cannot communicate your own wishes) by failing to: 1. Ensure Resident 16's conservator (CON 1, court appointed person to act or make decisions for another person)/Family Member (FM) 1 was notified regarding Resident 16's AD. 2. Ensure Resident 24's conservator was notified regarding Resident 24's AD. 3. Ensure Resident 41's conservator was notified regarding Resident 41's AD. This failure had the potential to result in Residents 16, 24, and 41 to receive undertreatment (not enough medical treatment) or overtreatment (interventions that do not benefit the patient, or where the risk of harm from the intervention is likely to outweigh any benefit the patient will receive) in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-14 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all services provided by the facility for two of two sampled residents met professional standards of quality. A. For Resident 36, the facility failed to ensure all licensed staff were aware of the facility's policy and procedures (P&P) and national standards regarding the treatment of hypoglycemia (blood sugar levels below 70 milligrams per deciliter [mg/dl, a unit of measure that shows the concentration of a substance in a specific amount of fluid] that could prevent bodily functions to continue). B. For Resident 34, Licensed Psychiatric Technician 1 (LPT 1) did not check Resident 34's heart rate (heartbeats per minute) as ordered by the physician prior to administering the blood pressure medication. These failures had the potential to cause a decline in the resident's physical well-being related to inappropriate treatment or services provided by lowering Resident 36's blood sugar and lowering Resident 34's heart rate to the point…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-14 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure the facility had a Registered Nurse at least 8 consecutive hours a day for 7 days a week for five of 30 days in the month of June 2023 (6/10/2023, 6/13/2023, 6/15/2023, 6/18/2023, and 6/30/2023) from staffing assignments and payroll-based data reviewed. This failure had the potential to cause a decline in the residents' physical and/or psychosocial well-being related to insufficient supervision, monitoring, and coordination of care and services by the registered nurse. Findings: During an interview on 12/13/2023 at 3:55 p.m., the Director of Nursing (DON) stated a Registered Nurse (RN) must always be available in the facility daily for 8 consecutive hours to supervise staff, conduct resident assessments as necessary, and coordinate care and services for the residents. During a concurrent interview and record review on 12/14/2023 at 11:36 a.m. with the Director of Staff Development (DSD), the licensed nurse assignment sheets were reviewed. The DSD stated there was no documented evidence that a registered nurse was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure resident's food was held at a safe temperature in two of two facility freezers, during a scheduled power outage. This deficient practice had the potential to result in unsafe consumption of food served to the residents. Findings: During an observation of the facility's kitchen, on 12/11/23, at 11:17 a.m., Freezer A & Freezer B's internal thermometer reading was at 29 degrees Fahrenheit. Freezer A contained meats and Freezer B contained vegetables to be served to the residents. During a concurrent observation and interview, on 12/11/23, at 12:31 p.m., with the Maintenance Supervisor (MS), MS stated a portable generator was on the way, to be used for the two freezers observed in the dining room. MS stated Electric Company 1 (EC1) did not notify MS of the electrical outage. During an observation, on 12/11/23, at 12:45 p.m., Freezer A's temperature was 30 degrees Fahrenheit. During an observation, on 12/11/23, at 12:47 p.m., Freezer B's temperature was between 38 and 41 degrees Fahrenheit During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-14 · tag F0868 — patternHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the minimum required member, the Medical Director (MD, physician who provides guidance and leadership in a healthcare organization), was present for two of two quarterly Quality Assurance Performance Improvement (QAPI, data driven and proactive approach to quality improvement) meetings. This deficient practice had the potential to impact facility residents as the Medical Director was not involved in identifying and responding to quality deficiencies within the facility. Findings: During record review of a submitted document titled, Quality Assurance Committee, indicated a list of facility staff members that were part of the QAPI committee. However, the facility's MD was not included on the list. During the QAPI interview and record review of the facility's Quality Assurance Performance Improvement Meeting, dated 7/26/23 and 10/19/23, with the facility administrator (ADM), on 12/14/23 at 6:09 pm, The facility's Quality Assurance Performance Improvement Meeting indicated the MD was not present for the QAPI meetings.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow the infection prevention and control practices by failing to implement interventions to prevent and control the spread of infections in the facility in accordance with their own policies and procedures and national health guidelines. A. One (1) of two (2) staff members was not wearing a mask while serving food to the residents. B. One (1) of three (3) staff members did not perform hand hygiene upon entering the kitchen. C. Ensure personal belonging was not kept in food storage area. These failures had the potential to result in an increased spread of infection in the facility. Findings: a. During an observation on 12/11/2023 at 12:27 p.m. in the dining hall, the [NAME] was observed not wearing a mask while serving food to the residents. During an observation on 12/13/2023 at 12:30 p.m. in the dining hall, the [NAME] was observed not wearing a mask while in the kitchen during lunch pass. During an interview on 11/13/2023 at 12:50 p.m. with the Cook, the [NAME] stated she did not wear a mask today or on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-14 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the licensed nursing staff failed to ensure one of two sampled resident (Resident 8) was informed in advance, of the risks and benefits of taking psychotherapeutic medication (a drug that changes brain function and results in alterations in perception, mood, consciousness, or behavior). This deficient practice violated the resident's right to make an informed decision regarding the use of psychotherapeutic medications. Findings: During a review of Resident 8's Admissions Record, dated 9/14/2016, Admissions Record, indicated Resident 8 was admitted to the facility on [DATE] with a diagnosis of schizoaffective disorder (combination of symptoms of schizophrenia and mood disorder, such as depression or bipolar disorder), and unspecified convulsions (rapid involuntary muscle contractions). A review of Resident 8's Minimum Data Set (MDS - a standardized assessment and care planning tool) dated 10/18/2023, indicated a BIMS (Brief Interview for Mental Status) score of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive plan of care for one of one sampled resident (Resident 41) who was observed to have yellow-colored teeth (change in the color of the teeth, looking less bright and white) and yellow plaque (sticky film of bacteria that constantly forms on your teeth) buildup. This failure resulted in Resident 41 not receiving individualized care and/or treatment for activities of daily living (ADL, activities related to personal care) and did not maintain the residents' highest practical physical and mental well-being. Findings: During a review of Resident 41's AR, the AR indicated Resident 41 was admitted to the facility on [DATE] with diagnoses that included paranoid schizophrenia (affects ability to think, feel, and behave clearly and a person feels distrustful and suspicious of other people). During a review of Resident 41's Minimum Data Set (MDS, a resident assessment and care screening tool), dated 10/26/23, indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to obtain proper footwear to prevent falls by failing to follow up with the Orthopedics (Ortho, medical specialty focusing on treating injuries and diseases of the musculoskeletal system) consultation, ordered by the primary care provider 1 (PCP 1) after a fall incident for one of 12 sampled residents (Resident 36). This failure had the potential to increase Resident 36's risks for injury and repeated falls. Findings: During a review of Resident 36's admission Record (AR), the facility initially admitted Resident 36 on 12/15/2021 with multiple diagnoses including type 2 diabetes mellitus (chronic condition wherein the body does not produce enough or resists insulin, causing high blood sugar), schizophrenia (mental disorder usually involving false beliefs, seeing/hearing things that don't exist, unusual physical behavior, and disorganized thinking and speech), and drug-induced subacute dyskinesia (involuntary, erratic, writhing movements of the face, arms, legs, or trunk). During a review of Resident 36's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to schedule a neurologist (a doctor who treats and diagnoses conditions in the brain and nervous system) consultation for one of one resident (Resident 8). This failure resulted in Resident 8 not being examined by a neurologist. Findings: During a review of Resident 8's Admissions Record, dated 9/14/2016, Admissions Record, indicated, Resident 8 was admitted to the facility on [DATE] with a diagnosis of schizoaffective disorder (combination of symptoms of schizophrenia and mood disorder, such as depression or bipolar disorder), unspecified convulsions (rapid involuntary muscle contractions), and essential (primary) hypertension (a condition characterized by abnormally high levels of glucose in the blood, usually as a result of untreated or improperly controlled diabetes mellitus). A review of Resident 8's Minimum Data Set (MDS - a standardized assessment and care planning tool) dated 10/18/2023, indicated a BIMS (Brief Interview for Mental Status) score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 16) was free from unnecessary medications. Resident 16 was prescribed and received Erythromycin (an antibiotic used to treat infections) ointment to both eyes since 4/8/21 without adequate monitoring. This deficient practice had the potential for Resident 16 to receive unnecessary medication for an excessive period of time and could result in antibiotic resistance. Findings: During a review of Resident 16's admission Record (AR), the AR indicated Resident 16 was admitted to the facility on [DATE] with diagnoses that included schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly) and ocular hypertension ( the pressure within the eye increases without affecting a person's vision) to the left eye. During a review of Resident 16's Minimum Data Set (MDS, a resident assessment and care-screening tool), dated 11/6/23, the MDS indicated Resident 16 had clear speech, had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor the antibiotic use for one (1) of one (1) sampled residents (Resident 16). This failure had the potential for the resident to develop an antibiotic resistance (when germs like bacteria and fungi develop the ability to defeat the drugs designated to kill them). Findings: During a review of Resident 16's admission Record Face Sheet dated 12/14/2023, the admission Record Face Sheet indicated the resident was admitted on [DATE], with a diagnosis of schizophrenia (seeing or hearing things that do not exist, unusual physical behavior, and disorganized thinking and speech) and unspecified subjective visual disturbances (short spell of flashing or shimmering of light in your sight). During a review of Resident 16's Minimum Data Set (MDS - a standardized assessment and care planning tool) dated 11/6/2023, the MDS indicated Resident 16 is cognitively intact (a participant who has sufficient judgment for daily decision making). The MDS also indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician for one of four sampled resident (Resident 1) regarding the development of an eye contusion (black eye-deep bruise of the eye) after a physical altercation with another resident. This deficient practice may have resulted in Resident 1 delay treatment for an eye injury and having to be transferred to a general acute care hospital's emergency room. Findings: During a review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses that included schizoprenia (a mental disorder effecting how a person thinks and feels) and myopia (nearsightedness). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment and care-screening tool) dated 10/18/23, indicated Resident 1 was cognitively intact (the ability to think and reason), had clear speech, made self-understood and had the ability to understand others. During a review of Resident 1's Body Check Form dated 10/12/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 4) was free from physical abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) according to the facility ' s policies and procedure (P&P), when Resident 5 punched Resident 4 in his eye. This deficient practice resulted in Residents 4 to experience physical abuse. Findings: During a review of Resident 4's admission Record dated 9/18/23, indicated Resident 4 was admitted to facility on 3/14/11, and readmitted to the facility on [DATE] with multiple diagnoses including schizoaffective disorder (a mental health condition including schizophrenia and mood disorder symptoms), chronic obstructive pulmonary disease (COPD, a group of diseases that cause airflow blockage and breathing-related problems), and unspecific convulsions (a sudden, violent, irregular movement of a limb or of the body). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-11-14 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 16 out of 19 resident rooms (Rooms 3, 4, 5, 6, 7, 8, 9, 10,12, 14, 16, 17, 20, 21, 22, 23) met the minimum requirement of 80 square feet (sq. ft., unit of measurement) per resident in multiple resident rooms. Nine rooms had two beds per room and seven rooms had three beds per room. This deficient practice had the potential to impact on residents' safety and the ability of staff to provide safe nursing care and privacy to the residents Findings: During a review of the facility's Client Accommodation Analysis (CAA), the CAA indicated the following rooms were less than 80 sq. ft. per resident: Room: No. of Beds: Room Size: Floor Area:3 2 137.5 x 159.5. 156 sq. ft.4 2 141 x 159.5 156 sq. ft.5 2 141 x 159.5 156 sq. ft.6 2 137 x 159.5 156 sq. ft.7 3 186.5 x 159.5 221 sq. ft.8 3 158 x 216 234 sq. ft.9 2 159.5 x 130 143 sq. ft.10 3 158 x 203.5 221 sq. ft.12 3 223.5 x 144.5 228 sq. ft.14 3 222.5 x 137.5 222 sq. ft.16 3 151 x 221.5 228 sq. ft.17 3 152.5 x 221.5 235 sq. ft20 2 120.5 x 182.5 150 sq. ft.21 2 121 x…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-12-20 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure 15 out of 19 resident rooms (Rooms 3, 4, 5, 6, 7, 8, 9, 10, 12, 14, 16, 20, 21, 22, 23) met the minimum requirement of 80 square feet (sq. ft., unit of measure) per resident in rooms with more than one resident. Nine rooms had two residents per room and seven rooms had three beds per room. This deficient practice had the potential to result in not having enough space for nursing staff to provide resident hygiene care, or the ability of residents to reside in their room comfortably. Findings: During a review of the facility's Client Accommodation Analysis (CAA), dated 12/20/2024 the CAA indicated the following rooms were less than 80 sq. ft. per resident: Room: No. of Beds: Room Size: Floor Area: 3 2 11.5 ft. x 13.5 ft. 155.25 sq. ft. 4 2 11.5 ft. x 13.5 ft. 155.25 sq. ft. 5 2 11.5 ft. x 13.5 ft. 155.25 sq. ft. 6 2 11.5 ft. x 13.5 ft. 155.25 sq. ft. 7 3 13.5 ft. x 16 ft. 216 sq. ft. 8 3 13.5 ft. x 18 ft. 243 sq. ft. 9 2 11 ft. x 13.5 ft. 148.5 sq. ft. 10 3 13.5 ft. x 17 ft. 229.5 sq. ft. 12 3 12 ft. x…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-12-14 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure 16 of 19 resident rooms (Rooms 3, 4, 5, 6, 7, 8, 9, 10, 12, 14, 16, 17, 20, 21, 22, and 23) meet the minimum requirement of 80 square feet (sq. ft.) per resident in multiple resident rooms. Nine resident rooms (Rooms 3, 4, 5, 6, 9, 20, 21, 22, and 23) had two beds inside each room and seven resident rooms (Rooms 7, 8, 10, 12, 14, 16, and 17) had three beds inside the room. These rooms had the potential to result in inadequate space needed to provide nursing care to the residents. Findings: During an observation on 12/11/23, between 11:30 am through 12:54 pm, during an initial tour of the facility, 16 of 19 resident rooms (rooms 3, 4, 5, 6, 7, 8, 9, 10, 12, 14, 16, 17, 20, 21, 22, and 23) did not meet the requirement of 80 sq./ft. per residents in multiple bed rooms. Residents resided in these 16 rooms were able to ambulate freely and the nursing staff had enough space to provide care to these residents. There was ample space for the resident beds, side tables and dressers. During a record review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
What families pay in CA
CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 05A137. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.