Acc Care Center
7801 Rush River Drive, Sacramento, CA 95831 · Non profit - Corporation · 99 certified beds · (916) 393-9020 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (5/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited Oct 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $24,087 in federal fines (most recent 2024-02-20)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.6% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.5% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.3% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 8.2% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 3.6% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.3% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.2% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 14.1% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.0% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.2% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 27.1% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.4% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.16 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.48 | 1.57 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 210 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 68.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 101 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.52 therapist hours per resident per day in 2026Q1 — more than 83% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.8%CMS range 48.5–60.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.7%CMS range 7.0–13.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 68.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 64.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 49.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 84.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.6%CMS range 4.7–12.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.80 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 91.6 residents a day — about 93% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.42 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.89 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.21 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.97 hrs/resident/day on weekends vs 5.60 on weekdays — 11% thinner on weekends. RN hours go from 1.02 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
45 citations, most serious first. The 10 most serious are shown; the remaining 35 are one tap away and print in full.
- Potential for harm · Dcited before2026-04-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interviews, and a review of facility records, the facility failed to implement a care plan intervention for one of three sampled residents (Resident 1) with history of falls when fall mats were not in place at Resident 1's bedside.This failure had the potential to increase Resident 1's injury related to falls. Findings:Resident 1 was admitted to the facility in January of 2026 with diagnoses which included orthostatic hypotension (a form of low blood pressure that happens when standing after sitting or lying down), dementia (a general term for loss of memory, language, problem-solving and other thinking abilities) and fracture of the pelvic.A review of Resident 1's Progress Notes (PN) dated 4/1/26 indicated, Patient does not have capacity to make medical decisions.A review of Resident 1's Care Plan (CP) dated 3/1/26 showed that Resident 1 experienced an unwitnessed fall on that day, prompting implementation of fall precautions. The care plan dated 3/17/26 noted that Resident 1 sustained a fall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure adequate supervision for one of three sampled residents (Resident 1), when Resident 1 was left alone in the shower room two times by a Certified Nursing Assistant (CNA 1). This failure resulted in Resident 1 not being supervised while in the shower room increasing the risk potential for accidents for the resident. A review of Resident 1's clinical record indicated, Resident 1 was admitted in March of 2026 with a diagnosis of encounter for orthopedic aftercare.A review of Resident 1's Minimum Data Set (MDS- an assessment tool) dated 3/17/26 indicated Resident 1 was cognitively intact.During an observation and interview on 4/2/26 at 12:09 p.m. with Resident 1 in Resident 1's room, Resident 1 was observed sitting in her wheelchair with her right leg raised. Resident 1 stated a CNA (CNA 1) left her alone in the shower room twice to get her a brush.During a telephone interview on 4/2/26 at 1:23 p.m. with CNA 2, she stated that she witnessed CNA 1 leave Resident 1 in the shower room alone at least once during her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-05 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure two of 34 sampled residents (Resident 102 and Resident 8) received treatment and care in accordance with professional standards of practice and comprehensive person-centered care plans, when:1.The facility did not follow Resident 102's physician's order for Speech Therapy evaluation and treatment (ST or SLP, a Speech Language Pathologist; an assessment and treatment of swallowing disorders) and did not follow ST recommendations from prior assessment;2. Resident 8's hold parameters for blood pressure (BP) medications were not followed as ordered; and,3. Resident 8's weight changes were not reported to the physician as orderedThese failures placed Resident 102 at risk for complications related to her swallowing and had the potential to affect Resident 102 and Resident 8's health and safety. Findings: 1.A review of the admission Record indicated the facility admitted Resident 102 in 2024 with multiple diagnoses which included dementia (impairment of brain function including loss of memory and judgment)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure adequate catheter care was provided for two of 34 sampled residents (Resident 4 and Resident 8) when: 1. Resident 4's straight catheter (intermittent catheter- use of thin, hollow tube to drain urine from the bladder) was not accurately documented, care planned and evaluated for continued use; and 2. Resident 8's suprapubic catheter (a tube inserted directly into the bladder to drain urine) care and monitoring were not done as ordered. These failures increased the risk for Resident 4 and Resident 8 to develop trauma and bladder infection. Findings: 1.A review of the admission Record indicated Resident 4 was admitted [DATE] with diagnoses including cerebral infarction (ischemic stroke- blood flow to the brain is suddenly blocked) and malignant neoplasm of the prostate (cancer or uncontrolled growth of cells in the prostate [part of the male reproductive system located below the bladder]). A review of Resident 4's physician order dated 8/19/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-05 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the medication rate was below 5% for two of 34 sampled residents (Resident 110 and Resident 45) when:1) Licensed Nurse 1 (LN 1) administered the wrong dose of physician ordered medication;2) LN 1 prepared medication for administration with disregard for manufacturer specifications;3) LN 1 administered medication not in accordance with physicians order and manufacturer specifications; and,4) A medication was not available for timely administration by LN 8.As a result, 4 errors were identified out of 33 opportunities for error during the observation of medication administration; the facility medication error rate was 12.12%.Findings:1) During an observation on 9/2/25, at approximately 9:36 a.m., in the hallway outside Resident 110's room, LN 1 was observed preparing and administering 81 milligrams (mg, a unit of measurement) of enteric coated (a protective layer covering the tablet to prevent dissolving in the stomach) aspirin (a medication used to lower the risk of heart attacks and strokes) tablet for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-05 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility to ensure medications were stored correctly, when:1) pharmaceutical products were not stored in the proper temperature range; and,2) a medication cart was left unlocked and unattendedThese failures had the potential for residents to receive medications with unsafe and reduced potency from improper storage and the potential for unauthorized residents, staff, and or visitors to misappropriate and or tamper with resident medications and supplies.Findings:1) During an observation in the facility's medication storage room on 9/3/25 at approximately 9:54 AM, after unlocking the medication refrigerator, Licensed Nurse 3 (LN 3) stated the temperature was 36 F (Fahrenheit, unit of measure) in the refrigerator which contained one box of four 20 mg methotrexate injections, two boxes of acetaminophen suppositories (medications you insert into your rectum), three boxes of hemorrhoid suppositories, one bag of hemorrhoid suppositories, and one bag of hydrocortisone suppositories. All of the medication packaging of the above…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-05 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food under sanitary conditions and in accordance with professional standards for food service safety when: 1. Shelving surfaces on the food plating island, as well as in the walk-in refrigerator were observed to be discolored with white and/or rust-colored markings, indicating deterioration and potential contamination risk.2. Nonstick pans used in food preparation were visibly scratched, compromising the integrity of the cookware and increasing the risk of nonstick coating flaking into food.3. A manual can opener had missing metal on the tip, creating a potential physical contaminant hazard during food preparation.These failures had the potential to contribute to foodborne illness for the 93 residents who consumed meals prepared by the facility's kitchen. 1 1.During the initial kitchen tour on 9/2/2025 at 9:18 a.m., the metal shelving under the cook's station was observed with dull discoloration and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-05 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow and maintain an effective infection prevention and control program for a census of 93 when staff did not wear appropriate personal protective equipment (PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) for residents on enhanced barrier precaution (EBP, an infection control intervention designed to reduce transmission of drug-resistant organisms during high contact resident care activities).This failure decreased the facility's potential in preventing transmission of diseases among residents and staff.Findings:1a. During an observation on 9/2/25 at 11:17 a.m. outside Resident 79's room, an EBP signage was observed posted by the door, and plastic drawers containing personal protective equipment (PPE) were observed by the entrance of the room. The Hospice Nurse (HN) was observed entering the room, did not wear PPE, pulled Resident 79's curtain and provided privacy.During an interview on 9/2/25 at 11:39 a.m. with the HN, the HN stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the needs were accommodated for 2 of 34 sampled residents (Resident 19 and Resident 2) who had impaired vision, when Resident 19's and Resident 2's call light (a device used to request assistance from facility staff) were not accessible. This failure resulted in Resident 19 and Resident 2 experiencing frustration and anxiety about not having needs met in timely manner and endangered their safety.Findings:1.A review of the admission Record indicated the facility admitted Resident 19 in 2021 with multiple diagnoses which included lung disease, muscle weakness, and blindness. A Review of Resident 19's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 3/7/25 indicated the resident was cognitively intact. A review of the resident's MDS vision assessment indicated Resident 19's vision was severely impaired. During a concurrent observation and interview with Resident 19 on 9/2/25, at 9:15 a.m., the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-05 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that one of 34 sampled residents, (Resident 42) was free of unnecessary psychotropic medications (drugs that affect the mind and brain, altering mood, perception, and behavior) when Resident 42 received quetiapine (an antipsychotic medication) used to treat schizophrenia (a mental illness that is characterized by disturbances in thought) and bipolar disorders (mental illnesses that are characterized by mood swings that range from the lows of depression to elevated periods of emotional highs) for an inadequate indication and contrary to the risk of adverse consequences of black box warning (a prominent, bold-faced warning placed on the labels of prescription medications to alert healthcare professionals and patients about serious risks associated with the drug) where the attending physician did not provide an adequate rationale for its use. This failure resulted in the potential for Resident 42 suffering adverse effects such as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2025-09-05 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of 34 sampled residents (Resident 17) received appropriate treatment and services for diagnosis of vascular dementia (impairment of brain function caused by damage to the blood vessels in the brain), by failing to offer non-pharmacological interventions and document the rationale prior to initiation of Seroquel (a psychotropic medication that affect brain activities associated with mental processes and behaviors and indicated for treating psychiatric conditions). In addition, there was no evaluation and rationale provided when Resident 17 was diagnosed with psychosis (a severe mental condition in which thoughts and emotions so affected that contact with reality is lost). These failures had the potential to expose Resident 17 to adverse side-effects (unwanted, uncomfortable, or fatal effects, including but not limited to sedation, increased risk for falls and negatively impact Resident 17's overall health and safety.Findings:A review of the facility's policy titled, Behavioral Assessment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to account for and reconcile administered controlled medication for one of five residents, Resident 111. This failure had the potential for accidental medication exposure to Resident 111 and had the potential for drug diversion.Findings:During an observation of medication storage on 9/3/25, at approximately 10:23 a.m. ,in the hallway outside of Resident 111's room, observed Licensed Nurse 4 (LN 4) perform narcotics count (the mandatory procedure of physically counting all controlled substances) for Resident 111's oxycodone ( prescription opioid used to treat moderate to severe pain) 5 milligrams (mg, a unit of measurement). Eight oxycodone pills were left from a dispensed count of 15 pills with six administration entries logged in the medication cart narcotics log (for documentation of a narcotic administered) leaving one oxycodone 5mg pill unaccounted for.During an interview on 10:28 a.m. with LN 4, LN4 stated s/he administered the oxycodone earlier in the morning and that it is charted in the patient chart,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, Resident 19's allergy to onion was not accommodated when resident was served with mixed vegetables containing onion.This failure had the risk potential for an allergic reaction. Findings:During a review of the lunch meal tickets on 9/3/25 at 11:00 a.m., Resident 19's meal ticket indicated an allergy to onion. This meal ticket also indicated that the resident ate in his room and received food in bowls. Review of Resident 19's diagnosis indicated a history of being legally blind.During an observation of the lunch meal plating on 9/3/25 at 11:35 a.m., the menu included Orange Beef, [NAME] Rice, Oriental Vegetables (including peppers, onions, and broccoli), a roll and cookie. The [NAME] stated that barbequed chicken was available as an alternative to the main entree, but there was not another vegetable available.During a meal observation on 9/3/25 at 12:30 p.m. in Resident 19's room., a Certified Nursing Assistant (CNA) removed his meal tray from the cart. Upon request the CNA allowed the survey team to lift the lids of his meal bowls.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-06 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to meet professional standards of quality for one of three sampled residents (Resident 1) when Resident 1's prophylactic (intended to prevent disease) aspirin was discontinued incorrectly. This failure resulted in Resident 1 not receiving aspirin as ordered and had increased potential for developing blood clots. Findings: Resident 1 was initially admitted in November 2024 with an admission diagnosis of a left broken thigh bone and was re-admitted in December 2024 with admission diagnoses of blood clot in the lungs and sudden development of a blood clot in the legs. Resident 1 had a BIMS (Brief Interview for Mental Status-an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score of 14 out of 15 which indicated Resident 1 was cognitively intact. During an interview on 1/6/25 at 10:36 a.m. with Resident 1, Resident 1 stated, I had a blood clot. I have no idea whatsoever what happened. I was here and next thing I knew I was back at the hospital. My…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-24 · tag F0602 — failed to protect residents from theft of their belongings — patternProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents were free from misappropriation of property for a census of 84 when multiple doses of controlled pain medications and count sheets were missing and unaccounted for. These failures resulted in the facility's lack of accountability of residents controlled medications with potential for uncontrolled pain and suffering. Findings: During a review of the facility provided statement signed by Licensed Nurse 2 (LN 2), dated 10/15/24, the statement indicated, I was assigned to the first cart on [name of the hall]. I received the report from [LN 3], the NOC [night shift] nurse, at around 0615 [6:15 a.m.]. When we counted the narcotics [controlled medications], we noticed that the medication for [Resident 1] was missing. The count sheet issued by the pharmacy for that medication was in the binder. We also discovered that the count sheet for the medication for [Resident 3] was missing, though the medication itself was present in the narcotic box .We thoroughly searched the narcotic and non-narcotic medications, but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure professional standards of practice were followed when Licensed Nurse (LN 1) entered orders, wrote prescriptions, and discontinued controlled medications without physician authorization for five of nine sampled residents (Residents 1, 3, 4, 5, and 6). This failure resulted in the facility not having accurate accountability of controlled medications, the potential for abuse or misuse of these medications, and the potential for not meeting the residents' therapeutic needs or worsening of their medical conditions. Findings: During a review of the facility provided statement signed by LN 2, dated 10/15/24, the statement indicated, I was assigned to the first cart on [name of the hall]. I received the report from [LN 3], the NOC [night shift] nurse, at around 0615 [6:15 a.m.]. When we counted the narcotics [controlled medications], we noticed that the medication for [Resident 1] was missing. The count sheet issued by the pharmacy for that medication was in the binder. We also discovered that the count sheet for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure accurate accountability of controlled medications (that have high potential for abuse, misuse and are addictive) for a census of 84 when: 1. Multiple doses of and Controlled Drug Records (CDR) for Oxycodone (medication used to treat moderate to severe pain) were missing and unaccounted for; 2. Random controlled medication audits of the Medication Administration Record (MAR) and CDRs for seven of nine sampled residents (Residents 1, 2, 3, 6, 7, 8, and 9) did not reconcile to indicate they were given to the residents; and 3. Licensed Nurse (LN 1) entered orders, wrote prescriptions, and discontinued controlled medications without physician authorization for five of nine sampled residents (Residents 1, 3, 4, 5, and 6). These failures resulted in the facility not having accurate accountability of controlled medications, the potential for abuse or misuse of these medications, and the potential for not meeting the residents' therapeutic needs or worsening of their medical conditions. Findings: 1. During a review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-08 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, and distribute food in accordance with professional standards for food service safety when: 1. There were metal pans and cooking pans found stored away in the clean and ready-to-use storage areas: a. Several various sizes metal sheet pans were found stacked wet with white substances and food debris on the inside and outside surfaces of the pans. b. Three various sizes of cooking pans were found stored wet, had food debris, significant scrapes on the cooking surfaces and black greasy substances on the cooking surfaces. 2. Ice machine in the kitchen was not clean. 3. There were outdated food items found in the resident's food refrigerator located in the family room. These failures had the potential to lead to foodborne illness for a total of 89 out of 91 residents who received facility prepared foods. Findings: During an observation of the kitchen on 8/5/24 at 9:12 a.m., there were several metal pans and cooking pans found stored in the clean and ready-to-use areas: - Ten of 1/3 metal sheet pans…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-08-08 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure equipment was maintained in safe operating condition when the dishwashing machine's required minimum temperatures and sanitizer concentration levels were not reached. This failure placed 89 out of 91 residents who received food from the facility kitchen at risk for food borne illness. Findings: During an interview with the Dietary Aide (DA) 2 on 8/5/24, at 9:40 a.m., she stated the wash and rinse water temperatures for the dishwashing machine should be at 120 degrees Fahrenheit (F) and the concentration for the sanitizer should be 100 PPM (part per million, a unit to measure the sanitizer concentration). The Food Service Supervisor (FSS) joined the interview and stated the dishwashing machine was new and installed a few weeks ago, and the machine company technician gave an in-service to some staff. FSS stated DA 2 did not get the in-service because she was on vacation. A follow up observation, interview and record review of the dishwashing machine operation with the DA 3 and the FSS were conducted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-08 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete annual performance evaluations and staff competency in skills and techniques for five of five sampled Certified Nursing Assistants (CNAs; CNA 7, CNA 8, CNA 9, CNA 10, and CNA 11). This failure increased the risk of residents receiving poor-quality care from the CNAs. Findings: During a concurrent interview and record review on 8/6/24 at 3:45 p.m. with the Director of Nursing (DON), the CNAs personnel records indicated the following dates of hire (DOH): CNA 7 - 11/16/04; CNA 8 - 11/22/22; CNA 9 - 11/9/15; CNA 10 - 7/20/15; and, CNA 11 - 8/1/1991. During a concurrent interview and record review on 8/6/24 at 5 p.m. with the DON, the DON confirmed, by looking at the performance evaluations and staff competency in skills and techniques documents, no performance evaluations nor staff competency in skills and techniques were completed in 2024. During a concurrent interview and record review on 8/6/24 at 5:20 p.m. with the Clinical Compliance Nurse (CCN), the CCN stated, We are having a hard time locating them…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-08 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the medication error rate did not exceed 5% for one of five sampled residents (Resident 29), when: 1. A Licensed Nurse (LN) crushed and administered the following uncrushable medications: oxybutynin ER (an Extended Release medication for overactive bladder) 100mg (milligram, unit of measure) and pantoprazole DR (a Delayed Release medication to reduce stomach acid) 20 mg; and, 2. An LN did not administer Resident 29's calcium-vitamin D (a combination of a vitamin and a mineral) 600-200 mg-u (milligram-unit, unit of measure) as ordered by the physician. These failures resulted in three errors identified out of 33 opportunities during the observation of medication administration; the facility medication error rate was 9.09%. Findings: 1. During a medication pass observation on 8/5/24 at 8:22 a.m., with LN 3, LN 3 crushed and administered all of Resident 29's medications together which included oxybutynin ER and pantoprazole DR tablets. LN 3 confirmed the medications were crushed prior to administering…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their medication storage policy when: 1. An expired vial of insulin was not removed from a medication cart; 2. A multi-dose inhaler did not have an open date label to determine its expiration date; and, 3. 16 pills were stored in a plastic cup without a proper pharmaceutical product label and expiration date. These failures had the potential for residents to receive medications with unsafe and reduced potency from being used past their discard date and incorrect medications from inadequate labeling. Findings: 1. During a concurrent observation and interview on [DATE] at 9:49 a.m., with Licensed Nurse (LN 1), at a medication cart, an expired 10 ml (milliliter, unit of measure) vial of Humulin R (a medication used to lower blood sugar level), with an expiration date of [DATE] was found in medication cart 2. LN 1 confirmed the insulin vial was expired and indicated this practice could lead to negative resident outcomes. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-08 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the menu was followed for the therapeutic diet (a modification of a regular diet, tailored to fit the nutritional needs of a particular person normally prescribed by a physician) during the lunch meals on 8/5/24 and 8/6/2024 when: 1. Six residents (Resident 14, 20, 29, 34, 64, and 545) were on fortified (enriched with extra nutrients) diets who did not receive extra melted butter on the vegetables; 2. Four residents (Resident 25, 31, 47 and 49) who were on small portion diets received the incorrect portion of salmon for their meals; 3. Three residents were on Dysphagia Mechanical Soft (a modified texture diet is soft and moist for people who has chewing or swallowing issues) texture diet when: a. Resident 46 and 85 received the incorrect consistency for their meal; and, b. Resident 292 received an incorrect portion of broth for her meal; 4. Resident 8 was on bite-size texture diet received ground (finely chopped) chicken instead of cut-up cubed chicken; and, 5. The cook did not follow the recipe when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-08 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the required in-service training and competency in skills and techniques for seven out of seven sampled facility employed Certified Nursing Assistants (CNAs; CNA 7, CNA 8, CNA 9, CNA 10, CNA 11, CNA 12, and CNA 13) and two out of two Contracted Certified Nursing Assistants (CCNA; CCNA 14 and CCNA 15), when: 1. Four of seven CNAs (CNA 8, CNA 9, CNA 10, and CNA 11) and one of two CCNAs (CCNA 14) had no abuse prevention training. Two out of seven CNAs (CNA 7 and CNA 13) and two out of two CCNAs (CCNA 14 and CCNA 15) had no dementia (the loss of cognitive functioning - thinking, remembering, and reasoning - to such an extent that it interferes with a person's daily life and activities) management training. These failures had the potential to result in CNAs and CCNAs not identifying and reporting abuse nor being able to provide effective and competent care for residents. Findings: 1. During a concurrent interview and record review on 8/6/24 at 5:10 p.m. with the Director of Nursing (DON), the DON confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dignity was promoted for one of 19 sampled residents (Resident 22) when a Certified Nursing Assistant (CNA) stood up in front of the resident while assisting with her lunch meal. This failure had the potential to result in Resident 22 not attaining her highest practicable physical, mental and psychosocial well-being. Findings: o Resident 22 was admitted to the facility in late 2023 with diagnoses which included memory impairment and weakness. During a review of Resident 22's assessment titled, Functional Abilities and Goals, dated 6/25/24, the assessment indicated, Eating: The ability to use suitable utensils to bring food and/or liquid to the mouth .supervision or touching assistance. During an observation on 8/5/24 at 12:50 p.m. in the facility dining room, CNA 1 assisted Resident 22 during lunch meal. CNA 1 stood up at the side of Resident 22 and put food in the resident's mouth with a spoon. Resident 22 turned her face away and tried to push away the hands of CNA 1. During an interview on 8/5/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans for two out of 19 sampled residents (Resident 148 and Resident 4), when: 1. No activities care plan was developed or implemented for Resident 148; and, 2. No care plan was developed or implemented for a skin laceration with staples for Resident 4. These failures had the potential to result in residents not attaining their highest practicable physical, mental and psychosocial well-being. Findings: 1. Resident 148 was admitted in the middle of 2024 with diagnoses which included anxiety, depression, and difficulty walking. During a review of Resident 148's Baseline Care Plan (BCP), dated 7/23/24, the BCP had no documented evidence of an assessment for activities and hobby preferences. During a review of Resident 148's Nursing Care Plan (NCP) dated 7/23/24, the NCP indicated, [Resident 148] is Spanish speaking and has a language barrier with staff .prefers to communicate in Spanish. There was no documented evidence for an activities care plan developed or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-08 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to revise the comprehensive care plan for one of 19 sampled residents (Resident 71), when the nutrition care plan was not updated after an added intervention ordered by the physician. This failure had the potential to result in Resident 71 not attaining her highest practicable well-being. Findings: Resident 71 was admitted to the facility in early 2024 with diagnoses which included unspecified endocrine disorder (e.g. diabetes, abnormal blood sugar levels), hyperlipidemia (elevated levels of fat in the blood) and difficulty swallowing. During a review of Resident 71's Minimum Data Set (MDS, an assessment tool), dated 7/14/24, the MDS indicated Resident 71 had no memory impairment and needed partial assistance with activities of daily living. During a review of Resident 71's Nursing Care Plan (NCP), dated 7/19/24, the NCP indicated, Alteration in nutrition and at risk for weight loss related to poor meal intake. There was no documented evidence the NCP was revised or updated. During a review of Resident 71's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide care and services in accordance with acceptable professional standards of quality for two out of 19 sampled residents (Resident 4 and Resident 65) when: 1. An assessment was not found for a new laceration to Resident 4's index finger; and, 2. Oxygen was not provided per physican's orders for Resident 65. These failures had the potential of worsening the residents' clinical conditions. Findings: 1. Resident 4 was admitted to the facility in mid-2024 with diagnoses which included Parkinson's disease (disorder of the central nervous system that affects movement, often including tremors), osteoarthritis (joint break down), disorder of bone density and structure. During an interview and observation on 8/5/24 at 8:45 a.m. Resident 4 was seen with a splint on her left hand. And stated in Spanish, I fall and cut my finger. During a concurrent interview and record review on 8/7/24 at 9:10 a.m. with Licensed Nurse (LN 8), LN 8 reviewed Resident 4's computerized records and confirmed there were no documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the communication needs were met for two of 19 sampled residents (Resident 148 and Resident 40), when there were no communication sheet or device accessible at the bedside for the staff to communicate with the residents. This failure had the potential to result in not meeting the resident's highest practicable well-being. Findings: 1. Resident 148 was admitted in the middle of 2024 with diagnoses which included anxiety, depression, right hip pain, and difficulty walking. During a review of Resident 148's Baseline Care Plan (BCP), dated 7/23/24, the BCP indicated, Health and Safety History and Potential Risks: Communication Barriers/Devices/Interpreter. During a review of Resident 148's Nursing Care Plan (NCP) dated 7/23/24, the NCP indicated, [Resident 148] is Spanish speaking and has a language barrier with staff .Resident prefers to communicate in Spanish .The resident is able to communicate by: using communication board (located at bedside). During a concurrent observation and interview on 8/5/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of 19 sampled residents (Resident 63) received a specialty mattress used to treat a Stage 4 pressure injury (PI, injury to the skin and underlying tissue from prolonged pressure on the skin. Stage 4, full thickness skin loss, wound can extend to muscle and bone). This failure had the potential for the wound to worsen and increased pain. Findings: Resident 63 was re-admitted to the facility in mid-2024 with diagnoses which included malnutrition, pressure injury of sacral region (tailbone) Stage 4, osteomyelitis (infection in the bone), right above the knee amputation, and rectal abscess. During a review of Resident 63's Braden Score [scale used to predict PI risk], dated 7/16/24, the Braden Score indicated Resident 63 was bedfast (confined to bed), and had very limited ability to change and control his body position. During a review of Resident 63's SKILLED NURSING FACILITY ORDERS FOR HOSPICE CARE, dated 7/16/24, the orders indicated, .continue with specialty bed- [brand name of low air loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement pharmaceutical policies and procedures for one out of five sampled residents (Resident 29), when calcium-vitamin D (a type of vitamin and mineral) was not available to be given to the resident during medication pass. This failure resulted in Resident 29 not receiving her morning medication as prescribed by the physician. Findings: During a medication pass observation on 8/5/24 at 8:22 a.m., with Licensed Nurse (LN 3), LN 3 prepared and administered Resident 29's medications which did not include calcium with vitamin D. During a review of Resident 29's Physician Orders (PO), dated 6/8/24, the PO indicated, Calcium-vitamin D 600-200 mg-u (milligram, unit of measure) give one tablet by mouth two times a day for supplement. During a review of Resident 29's Medication Administration Record (MAR), dated August 2024, the MAR indicated the morning dose of calcium-vitamin D was not administered on 8/5/24. During an interview on 8/5/24 at 1:15 p.m. with LN 3, LN 3 stated, The calcium with vitamin D for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. A review of Resident 3's admission record indicated she was admitted in 1/24 with diagnoses including dementia, diabetes, and vitamin deficiency. During a current observation, interview and record review on 8/5/24 at 12:51 p.m., with Resident 3, Resident 3's tray ticket (a ticket including resident's diet, date, allergies, specific food and beverage items, dislikes, likes) indicated Resident 3 should have a Healthshake (high protein supplement) and Udon (Japanese noodles) soup with her meal. A Healthshake and Udon soup was not present with Resident 3's meal, there was a tomato soup present. Resident 3 stated the tomato has no taste and she likes Udon soup it's good Japanese soup . A concurrent interview with Restorative Nursing Aide 1 (RNA 1), RNA 1 confirmed that the Healthshake and soup weren't present. During an interview on 8/5/24 at 1:00 p.m., with the Food Services Supervisor (FSS), the FSD also confirmed that Resident 3 did not receive the Healthshake and Udon soup. During an interview at 8/6/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper infection practices were followed for three out of 19 sampled residents (Resident 47, Resident 63, and Resident 35) when: 1. Resident 47's oxygen and nebulizer tubing were not dated; 2. Licensed Nurses (LN) touched multiple items after performing a bandage change on Resident 63 who had Methicillin-resistant Staphylococcus aureus (MRSA, a bacteria that is resistant to many antibiotics) in his wound; and, 3. Unlabeled and undated oxygen tubing and face mask were found by Resident 35's bedside. These failures had the potential to spread infection. Findings: 1. Resident 47 was admitted to the facility mid-2024 with diagnoses which included cirrhosis of the liver (damaged liver tissue), hypertension (high blood pressure), renal failure, and diabetes (uncontrolled blood sugar). During a concurrent observation and interview on 8/5/24 at 8:45 a.m. with Licensed Nurse (LN) 9, LN 9 confirmed Resident 47's oxygen and nebulizer tubing were not labeled or dated, and stated, I think all tubing should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide safety and supervision for one of three sampled residents (Resident 1), when the resident walked out of the facility unnoticed. This failure resulted in resident's injury and with the potential for further falls and injuries not maintaining his highest practicable well-being. Findings: Resident 1 was admitted in late 2023 with diagnoses which included dementia (memory impairment), communication impairment, difficulty walking, muscle weakness, and need for assistance with personal care. During a review of Resident 1's History and Physical (H&P), dated 11/28/23, the H&P indicated, At recent baseline, [Resident 1] is alert, able to follow commands, able to walk without a walker and most ADLs (activities of daily living) independently. During a review of Resident 1's Baseline Care Plan (BCP), dated 12/4/23, the BCP indicated Resident 1 was alert with periods of forgetfulness and a fall risk. During a review of Resident 1's Elopement Risk Assessment (ERA), dated 12/4/23, the ERA indicated Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-03 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the resident needs and preferences were accommodated for four of 25 sampled residents (Resident 14, Resident 23, Resident 13, and Resident 51), when: 1. Resident 14 did not receive bottled water and food requests; 2. Resident 23 did not receive food requests and an adaptive device; and 3. Resident 13 and Resident 51's call light buttons were found on the floor out of their reach. These failures had the potential to result in the residents not attaining their unmet needs, not maintaining their highest practicable physical, emotional and psychosocial well-being, as well the potential to result in compromised resident safety. Findings: 1. Resident 14 was admitted to the facility in the middle of 2016 with diagnoses which included stroke, acid reflux disease, and difficulty swallowing. During a review of Resident 14's Nursing Care Plan (NCP) dated 4/27/17, the NCP indicated, [Resident 14] exhibits excessive demands .Anticipate and meet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-03 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement comprehensive care plan for two out of 25 sampled residents (Resident 41 and Resident 53), when: 1. Resident 41's communication care plan intervention was not implemented; and 2. Resident 53's care plan did not include interventions to monitor for side effects of an anticoagulation (blood thinner) medication. These failure had the potential to result in residents not attaining their highest practicable physical, mental and psychosocial well-being. Findings: 1. Resident 41 was admitted in the middle of 2020 with diagnoses which included anxiety, depression, right hip pain, and difficulty walking. During a review of Resident 41's Nursing Care Plan (NCP), dated 6/2/20, the NCP indicated, [Resident 41] has a communication problem r/t [related to] Language barrier. She speaks Spanish .Spanish communication sheets placed at bedside. During a review of Resident 41's Minimum Data Set (MDS, an assessment tool), dated 5/4/23, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-03 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: 1. Ensure accurate accountability and effective storage of controlled medications (those with high potential for abuse or addiction) when random controlled medication audits for three out of four residents (Residents Resident 22, Resident 314, and Resident 315) did not reconcile. The medications were signed out of the Controlled Drug Record (CDR, an inventory sheet that keeps record of the usage of controlled medications) but were not documented accurately on the Medication Administration Record (MAR) to indicate they were given to the residents. 2. Have an efficient system in place to accurately document and secure emergency medications (E-Kit) for a census of 84. These failures resulted in the facility not having accurate accountability of controlled medications and potential for abuse or misuse of these medications, the potential for emergency medications to be unavailable when needed, and the potential for not meeting the residents' therapeutic needs or worsening of their medical conditions. Findings: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-03 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility had a 11.11% error rate when three medication errors out of 27 opportunities were observed during a medication pass for two of five Residents (Residents 21 and 512). This failure resulted in medications not given in accordance with the prescriber's orders and potential to affect the residents' clinical conditions. Findings: During a medication pass observation on 7/31/23 at 8:23 a.m. with Licensed Nurse 1 (LN 1), LN 1 was observed preparing ten medications, including glipizide (a medication to treat diabetes) 5 milligram (mg, a unit of measure) and aspirin (a medication to prevent blood clots) 81 mg delayed release (DR, a slow-release formulation) for Resident 512. LN 1 looked inside the medication cart and medication storage room for the aspirin but was unable to locate it. A review of Resident 512's medical record indicated the following physician's orders: - Glipizide 5 mg: 1 tablet two times a day. Give 30 minutes prior to meals, dated 7/26/23 - Aspirin (medication to prevent blood clots) 81 mg DR: 1 tablet one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-03 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure: - Medication carts were kept securely locked when left unattended; - Opened biologicals, multi-dose inhalers, and inhalation solutions were dated with an open and discard date, to ensure they were not used beyond the discard date; - Medications and single resident over-the-counter (OTC) products were appropriately labeled with a pharmacy label or name to correctly identify which resident they were for; - Food was stored separately from resident medications in the Medication Storage Room refrigerator; - Expired medications were not available for resident use; and - Biologicals were stored in accordance with facility policy and procedure. The deficient practices had the potential for residents to receive medications with unsafe or reduced potency from being used past their discard date or improper storage, and diversion or misuse of medications from not being securely stored in medication carts. Findings: During an observation on 7/31/23 at 8:14 a.m., the Medication Cart (med cart) in Elm Hall was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for the 67 residents eating facility prepared meals, when: 1) Two concentrated juice boxes were not labeled and dated; 2) Five plastic tubs were found wet, stacked in the ready to use shelves; 3) Five pieces of equipment were found worn, dirty and/or rusted; 4) One diet aide did not cover his beard adequately while working around food; and 5) One cook failed to follow food safety/sanitation procedures while preparing pureed meals. These failures had the potential to lead to food-borne illnesses. Findings: 1) During the initial kitchen tour on 7/31/23 at 9:05 a.m., two 3.5-liter boxes of orange guava juice concentrate did not have a received, use-by, or expiration label. During a concurrent observation and interview on 7/31/23 at 9:40 a.m., with the Dietary Supervisor (DS), the DS confirmed that there was no label on the orange guava juice. The DS stated, The lack of labels mean we do not have any dates…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dignity was promoted for two of 25 sampled residents (Resident 7 and Resident 46), when the urinary catheter bags were exposed. This failure had the potential to negatively impact Resident 7 and Resident 46's mental and psychosocial well-being. Findings: Resident 7 was admitted to the facility in mid 2019 with diagnoses which included bladder dysfunction and kidney failure. Resident 46 was admitted to the facility in mid 2022 with diagnoses which included bladder dysfunction, chronic kidney disease, and urine retention. During an observation on 7/31/23 at 8:25 a.m., Resident 7's urinary catheter bag was not covered by a privacy bag. During an observation on 7/31/23 at 3:27 p.m., Resident 46's urinary catheter bag was not covered by a privacy bag. During a concurrent observation and interview on 7/31/23 at 3:28 p.m. with the Certified Nursing Assistant 4 (CNA 4), CNA 4 confirmed neither Resident 7 nor Resident 46 had a privacy cover for their urinary catheter bags. CNA 4 stated, Neither resident has a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide care and services in accordance with acceptable professional standards of quality for one of 25 sampled residents (Resident 512), when nursing staff failed to verify the contents of a probiotic (a supplement to support and promote gut health) administered to Resident 512. This failure resulted in Resident 512 receiving the incorrect probiotic and the potential for worsening of their clinical condition or complications related to gut health such as diarrhea, nausea and vomiting. Findings: During a medication pass observation on 7/31/23 at 8:23 a.m. with Licensed Nurse 1 (LN 1), LN 1 was observed preparing ten medications for Resident 512, including Florastor (a probiotic used to maintain or promote gut health) 250 milligrams (mg, a unit of measurement) 1 capsule. During a review of Resident 512's medical record indicated a physician's order, dated 7/30/23, for lactobacillus (a probiotic) 500 million units, 1 capsule once daily for seven days for GI (gastrointestinal) prophylaxis (protection). During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the communication needs were met for one of 25 sampled residents (Resident 41), when there was no communication sheet or device accessible for the staff to communicate with the resident. This failure had the potential to result in not meeting the resident's highest practicable well-being. Findings: Resident 41 was admitted in the middle of 2020 with diagnoses which included anxiety, depression, right hip pain, and difficulty walking. During a review of Resident 41's Nursing Care Plan (NCP), dated 6/2/20, the NCP indicated, [Resident 41] has a communication problem r/t Language barrier. She speaks Spanish .Spanish communication sheets placed at bedside. During a review of Resident 41's Minimum Data Set (MDS, an assessment tool), dated 5/4/23, the MDS indicated Resident 41 had mild memory impairment, spoke Spanish language and needed interpreter to communicate, and required extensive assistance with activities of daily living. During a concurrent observation and interview on 7/31/23 at 9:58 a.m., Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide safety and supervision for one of 25 sampled residents (Resident 8), when the resident was left in a wheelchair unattended and unsupervised during care with hot water left running in the resident's room sink. This failure had the potential to result in accidents and falls and not maintaining the resident's physical and psychosocial well-being. Findings: Resident 8 was admitted in the middle of 2020 with diagnoses which included traumatic brain injury (TBI, an injury that affects how the brain works), memory impairment, and anxiety. During a review of Resident 8's Nursing Care Plan (NCP), dated 11/2/18, the NCP indicated, [Resident 8] is at risk for falls secondary to poor safety awareness .impaired mobility .unsteady gait/balance .has history of falls .Assist with ADL's [activities of daily living]. During a review of Resident 8's Order Summary Report (OSR), dated 11/9/18, the OSR indicated, [Resident 8] has no mental capacity to make decisions. Due to TBI. During a review of Resident 8's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program for one of 25 sampled residents (Resident 13), when an outdated nebulizer mask (breathing treatment device) was still in use and should have been discarded. This failure increased the potential risk for respiratory infection. Findings: Resident 13 was admitted to the facility in the summer of 2019 with diagnoses which included malignant cancer and comfort care. During a record review of Resident 13's Order Summary Report (OSR), dated 7/18/23, the OSR indicated, Albuterol sulfate (a medication used to treat shortness of breath), one vial inhale orally via nebulizer every six hours as needed. During a concurrent observation and interview on 7/31/23 at 10:34 a.m. with Director of Nursing (DON), DON confirmed Resident 13's nebulizer mask was dated 7/30/23. The DON indicated 7/30/23 was the expiration date and the mask should have been replaced with a new one on that date. The DON stated, The mask should be replaced every seven days to prevent infection. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$24,087 in federal fines across 6 penalties.
- $4,140 — penalty dated 2024-02-20
- $3,764 — penalty dated 2024-02-12
- $9,032 — penalty dated 2024-01-22
- $2,258 — penalty dated 2024-01-08
- $1,748 — penalty dated 2024-01-02
- $3,145 — penalty dated 2023-12-11
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ASHIZAWA, WINSTON | Individual | CORPORATE DIRECTOR | since 11/01/1972 |
| BIENKO, MARY | Individual | CORPORATE DIRECTOR | since 10/01/2023 |
| CONNOLLY, LORA | Individual | CORPORATE DIRECTOR | since 08/01/2020 |
| LUU, BRENT | Individual | CORPORATE DIRECTOR | since 01/01/2022 |
| MASUOKA, BETTY | Individual | CORPORATE DIRECTOR | since 01/01/2020 |
| MISHIMA, PAULA | Individual | CORPORATE DIRECTOR | since 01/01/2019 |
| SOUBLET, BRIAN | Individual | CORPORATE DIRECTOR | since 06/01/2022 |
| UNO, RICHARD | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| WONG, WILLIAM | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| YEE, DONNA | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| GOO, WESLEY | Individual | CORPORATE OFFICER | since 01/01/2025 |
| ISERI, JOYCE | Individual | CORPORATE OFFICER | since 01/01/2016 |
| RUSYNYK, CONNIE | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | since 09/01/2023 |
| SHIOMOTO, JEAN | Individual | CORPORATE OFFICER | since 01/01/2020 |
| ASIAN COMMUNITY CENTER OF SACRAMENTO VALLEY INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 02/15/1984 |
| NEW LIFE PHYSICAL THERAPY SERVICES PC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/12/2025 |
| SCOTT D STRINGER MD MEDICAL CORPORATION | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/08/2025 |
| BELMES, MARISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2005 |
| STRINGER, SCOTT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/14/2014 |
| WHEELER, HEIDI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/09/2024 |
| CARE NAVIGATION CONSULTING LLC | Organization | ADP OF THE SNF | since 10/01/2023 |
| CAREFORCE CONSULTING LLC | Organization | ADP OF THE SNF | since 09/12/2024 |
| DONOVAN-TIFT CONSULTING INC | Organization | ADP OF THE SNF | since 12/20/2023 |
| PACIFIC WEST PHARMACY INC | Organization | ADP OF THE SNF | since 10/25/2021 |
CMS files one row per role, so the 30 rows in the source record cover these 24 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555261. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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