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St. Anne's Home

300 Lake Street, San Francisco, CA 94118 · Non profit - Corporation · 46 certified beds · (415) 751-6510 Medicaid only — no Medicare

Call the home — (415) 751-6510 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
No harm-level citations or fines — but 17 lower-level deficiencies on record (see below)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
Worth asking about
  • a high number of inspection citations overall (17) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • it did not file the payroll staffing data CMS requires — its 1 of 5 staffing rating is the rating CMS assigns for not reporting, not a measure of how many nurses are on the floor
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facilityNot rated

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3838 California St Rm 404 · (415) 750-6510 · Call to confirm hours
Pharmacy
3838 California St · (415) 750-1322 · Call to confirm hours
Grocery
130 Clement St · (415) 702-6199 · Call to confirm hours
Park
412 Arguello Blvd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents given the seasonal flu vaccine94.6%98.2%95.3%typical
Long-stay hospitalizations per 1,000 resident days1.472.251.67better
Long-stay outpatient ER visits per 1,000 resident days2.751.571.80worse

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

No payroll-based (PBJ) staffing hours are on file for this home — and the record suggests that is because it did not report them. CMS rates its staffing 1 of 5, which is the rating CMS assigns when a home does not report. Every Medicare-certified nursing home is required to submit its actual payroll data quarterly, and that submission is what makes staffing numbers auditable rather than a claim. A home that does not file is not the same as a home with no data yet: ask this home directly what its nurse-to-resident ratios and weekend RN coverage are, why its payroll data is not filed, and weigh the independent health-inspection score heavily in the meantime.

Inspection trend

7
deficiencies at the latest standard inspection (2023-11-17)
5
at the previous standard inspection (2021-12-17)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

17 citations, most serious first. The 10 most serious are shown; the remaining 7 are one tap away and print in full.

  • Potential for harm · F2023-11-17 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to designate a registered nurse to serve full-time as the Director of Nurses (DON). The last designated DON ended employment in December, 2022. A waiver from this requirement was not obtained by the facility. The facility has been without a designated DON for 11 months. This failure had the potential to affect the quality of care and outcomes of resident care. Findings: During an interview on 11/13/23, at 2:30 PM, the acting Director of Nurses, (DON) stated she was the interim DON and was considering the salary offer before considering an offer of full-time designated DON. The last designated DON ended employment in December, 2022, 11 months ago. She stated she did not have a DON business card. Record Review of facility document provided on 11/14/23 indicated, Currently we have an interim Nurse Manager/DON who works 40 hrs./week. Record Review of facility Organizational Chart obtained on 11/15/23 indicated, . Nurse Manager, RN-interim. The Director of Nurses was not indicated on the organizational chart. During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure food was served in a sanitary environment when: 1. Three window screens had gaps, one window screen was missing, and a door screen had a gap. 2. One onion was rotting, and four onions were sprouting in the produce container. 3. A fan over the dishwashing area had grills that were caked with dust. 4. Observation of the pantry found one dented can and one can without a label. Findings: During initial kitchen observation on 11/13/2023 at 9:34 AM, three window screens were not covering the window openings. There were gaps along the edges of these window screens. One window near the dishwashing area was wide open and did not have a window screen. Observation of the back service door screen from the inside indicated there was a gap (at the right lower corner) between the door screen and the door frame. Observation of the fresh produce bin found one onion rotting and four onions sprouting. Observation of a fan over the dishwashing area indicated the grills of the fans were caked with a fine layer of fuzzy grey/dark matter.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-17 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, facility staff failed to close their garbage dumpster when not being loaded. This failure had the potential to attract pests and rodents. Findings: During a concurrent observation and interview regarding the facility's dumpsters on 11/16/2023 at 1:45 PM, the metal lid of the garbage dumpster was found propped opened. The Maintenance Tech (MT) stated that some of the smaller women staff may have a hard time opening these heavy dumpster lids and maybe injuring their hands. That was why the garbage dumpster was propped opened.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-17 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain an effective pest control program when: 1. A flying insect was seen over the produce bin in the kitchen. 2. An ant was found in the second-floor food service area. Failure to maintain an effective pest control program placed residents at risk for food contamination and food borne illnesses. Findings: During initial kitchen observation on 11/13/2023 at 9:34 AM, a flying insect was flying above the produce bin over a rotting onion. During tray line observation on 11/14/2023 at 12:15 PM, an ant was seen crawling on the food service counter in the second-floor dining area. This observation was verified with the Director of Dining Services. During an interview on 11/16/2023 at 1:20 PM, the Maintenance Tech (MT) stated the facility has a contract with a pest control company and the pest company comes on a monthly basis and also on an as needed basis. The MT acknowledged that it may be difficult to keep flying pests out of the kitchen if there were window screens and door screen issues. Additionally, the MT stated he was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to post a current, daily nurse staffing Assignment Schedule, at each nurse station, for every shift, in a clear and readable format, in a prominent, visible, easily accessible location for residents, visitors, and others. This failure had the potential to cause residents, visitors, and others to have difficulty locating residents or their caregivers at any given time. Findings: During an observation on 11/13/23 at 10 AM, Nurse Staffing Assignment schedules were not displayed in either nurses station of the facility. The door into the room of the nurses station had a DO NOT ENTER sign on the door of both nurses stations. Residents and visitors were not permitted to enter nurses station to review the schedule. During an interview on 11/14/23, at 1:45 PM, Licensed Vocational Nurse (LVN) 1, inside the nurses station, provided a copy of nurse and CNA (Certified Nurse Assistants) schedule. LVN 1 stated the nurses and CNAs all help care for each resident and there are no nurse/CNA's assignment schedules for residents.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1). label a refrigerated storage bag containing (64) house supply suppository medications with the correct expiration date. The storage bag of suppositories had an expiration date label of 9/22/23. The suppositories inside the storage bag had an expiration date of 2025. 2). Two Emergency Medication Kit boxes filled with injectable and oral medications had expired medications dated 7/2023 - 11/1/23. 3). Two refrigerated suppository medications had expired dates of 9/22/23 and 10/2023. 4). Three medical supplies had expired dates of 10/2020, 10/21/21, and 10/15/23. These failures had the potential to affect the quality of care and treatment of residents. Findings: In an observation of the medication storage room on 11/16/23, at 2:42 PM, accompanied by Licensed Vocational Nurse (LVN) 2, 1). a storage bag containing (64) house supply suppository medications was labeled with the expired date of 9/22/23. The house supply of suppository medications inside the storage bag had an expired date of 2025. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, three kitchen staff were not knowledgeable about the over the hood fire suppressant system. Failure to train kitchen staff upon hire and on a regular basis about all fire suppressant system in the kitchen did not ensure kitchen staff would be able to respond appropriately in the event of a fire within the kitchen. Findings: During initial kitchen observation and concurrent interview of the over the hood fire suppressant system (ANSUL) on 11/13/2023 at 09:34 AM, there was no obvious pull station to manually trigger the system in the event of a fire. Food Service Worker (FSW) 1, 2, and 3 were asked where the pull station was to activate the ANSUL system. All three kitchen staff were unable to identify where the pull station was. During an interview on 11/16/2023 at 1:20 PM, the Maintenance Tech (MT) stated he was responsible for staff fire training and fire drills. The MT stated he was aware of the ANSUL system in the kitchen and where the pull station was. The MT stated he was not aware if kitchen staff were trained regarding the ANSUL system upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to promptly notify the physician and/or do a more comprehensive assessment for Resident 30, one of three sampled residents who had a fall and complained of pain. Resident 30 had a fall then complained of pain. It took almost 8 hours before staff obtained an x-ray to confirm a right leg fracture. Findings: Review of Resident 30's record titled, Minimum Data Set (MDS), dated [DATE], indicated she was alert and oriented, able to make her needs known and able to understand others. Additionally, her MDS indicated she did not have any behaviors such as rejecting care, she was wheelchair bound and dependent on staff for assistance. Review of Resident 30's record titled Alert Note, dated 9/7/2023, indicated Resident reported she slid out of her chair to the floor . Review of Resident 30's record titled Fall, dated 9/7/2023, indicated .Resident complained of right hip pain at first but after placed in bed and assessed does not complain of pain. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-12-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review, the facility failed to maintain professional standards for food service safety to ensure safe food handling and storage when: 1. Staff personal belongings were stored in kitchen equipment storage room. 2. Temperature checks log were not completed for the dry storage areas on certain days. 3. Food items stored in kitchen past the use by date (date after which an item should not be used) This deficient practice had the potential to expose residents to food borne illnesses and to affect their appetite due to decreased potency and flavor of expired food items. Findings: 1. During an observation on 12/14/21, at 9:43 AM, in the kitchen, found staff personal jacket, backpack and hat, placed on top of a kitchen countertop where kitchen items such as trays and food containers were also stored. During an interview on 12/14/21, at 12:30 PM, with Dietetic Services Supervisor (DSS), DSS stated, kitchen staff should store personal clothing and items in their locker room to prevent cross-contamination. 2. During an observation on 12/14/21, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, resident's dignity and self-worth were not maintained and enhanced when one of 12 sampled residents (Resident 41) was assisted to eat lunch by a staff standing up next to his wheelchair. This failure may impact resident's quality of life. Findings: Resident 41 was admitted on [DATE], with diagnoses including dementia (loss of memory and judgement). During a review of Resident 41's Minimum Data Set (MDS, a resident assessment tool), dated 11/27/21, MDS indicated, Resident 41 has severely impaired cognition. MDS also indicated, Resident 41 required one-person limited-assistance (non-weight bearing support) with eating. During an observation on 12/14/21, at 12:10 PM, in dining room, Staff 1 was observed assisting a resident in a wheelchair. Staff 1 was observed spoonfeeding puree food and thickened-cranberry juice to Resident 41 while standing up next to the wheelchair. During an interview on 12/17/21, at 11:30 AM, with Director of Nursing (DON), DON stated, staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 7 citations
  • Potential for harm · D2021-12-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a person-centered wound care plan for one of 12 sample residents (Resident 5). This deficient practice had the potential to result in Resident 5 not receiving the care and services to meet his needs. Findings: Resident 5 was admitted on [DATE], with diagnosis including congestive heart failure (CHF, a serious condition in which the heart doesn't pump blood as efficiently as it should). During an observation on 12/14/21, at 11:30 AM, in Resident 5's room, observed Resident 5 with a dry dressing on her left lower leg. During a review of Resident 5's skin assessment, dated 12/11/21, skin assessment indicated, Resident 5 had an open area on left lower leg, measuring 1.8 x 1.5 centimeters (cm) with bloody discharge, oozing . During a review of Resident 5's care plan and concurrent interview on 12/17/21, at 10:31 AM, with Staff 2, there was no care plan to address Resident 5's left lower leg wound. Staff 2 acknowledged the findings.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-17 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide treatment and services for one of 12 sampled residents, Resident 41, to maintain or improve his ability to eat independently. Failure to provide treatment and services is a potential harm risk for residents due to a decline in functioning which negatively impacts their quality of life. Findings: Resident 41 was admitted on [DATE], with diagnoses including dementia (loss of memory and judgement). During a review of Resident 41's Minimum Data Set (MDS, a resident assessment tool), dated 11/27/21, MDS indicated, Resident 41 has severely impaired cognition. MDS also indicated, Resident 41 required one-person limited-assistance (non-weight bearing support) with eating. During a review of Resident 41's Activities of Daily Living (or ADL, are tasks of everyday life) care plan, revised 10/22/21, ADL care plan indicated, Goal . I will maintain current level of function in ADLs through the review date . Interventions . Eating: I am able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-17 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff competency when meals were not plated in accordance with physicians' order for one of five sampled residents (Resident 38). Failure to ensure standardized procedures may result in decreased nutritional intake leading to weight loss further compromising medical status of residents. Findings: During an observation on 12/14/21, at 12:01 PM , in the dining room, Resident 38 was waiting for her lunch to be served. Resident 38's lunch tray card indicated, regular diet - Mechanical soft-ground texture. During an observation on 12/14/21, at 12:04 PM Staff 4 was pushing a cart containing food items inside food containers. Then, Staff 4 asked Resident 38 if she likes turkey or pasta. Resident 38 responded, I like pasta. Then Staff 4 used a small black tong to pick pasta from the food container to Resident 38's plate. During a review of the weekly menu spreadsheet, titled Diet Extensions:Wednesday, Week 2, dated 12/8/21, weekly menu indicated, .General/Mechanical soft - ground . 6 oz (ounce, a unit of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-03-25 · tag F0700 — widespread
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for 16 of 16 sampled residents (Residents 27, 1, 36, 193, 6, 31, 30, 24, 3, 20, 18, 17, 41, 22, 13, and 7), the facility failed to: Obtain informed consent prior to the use of bed rails (rails attached to a bed); Review the risks and benefits on the use of bed rails with each resident or resident representative; Assess the resident for risk of entrapment from bed rails prior to installation; and Develop and implement policies and procedures on the use of bed rails. This deficient practice had the potential to put residents at risk for entrapment, fall, or injury. This deficient practice resulted in Substandard Quality of Care (SQC). Findings: - Review of the Resident Face Sheet for Resident 27, dated 3/21/19, indicated Resident 27 had diagnoses that included congestive heart failure (CHF - a weakness of the heart that leads to a buildup of fluid in the lungs and surrounding body tissues), hypertension (high blood pressure), and diabetes (a disease when your…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-03-25 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its quality assessment and assurance plan to identify a systemic deficiency, and to develop an action plan when there was no policy and procedure that addressed the specific use of bed rails as enabler for 16 of 16 residents (See F700). Failure to develop a quality assurance plan, not identifying and prioritizing issues and implementing appropriate and necessary corrective actions, had the potential to compromise resident's safety, health and well-being that may lead to injury. Findings: During the Quality Assurance and Performance Improvement meeting on 3/25/19, at 1:10 PM, Staff 1, Staff 2, and Staff 3, verified and acknowledged that the facility did not assess the residents for risk of entrapment from bed rails, obtain informed consent and review the risk and benefits to the residents or residents' representative for the use of bed rails. Staff 1 stated they were not aware of the updated regulation regarding the use of bed rails until now. When asked how the facility received regulatory updates, Staff 1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-03-25 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to established standardized recipes of the residents' Weekly Menu. This failure had the potential for residents not to meet their adequate nutritional needs. Findings: During food preparation observation and concurrent interview with Staff 15 on 3/20/19, at 9:45 AM, Staff 15 was slicing bell peppers and cooking in the kitchen without referencing to a standardized recipe of the Menu. Staff 15 verified the findings and stated, I'm cooking beef stew for lunch. Staff 15 stated there was no recipe to follow for the beef stew but he already knew the ingredients needed. Review of the facility's Weekly Menu for March 17 - March 23 posted in the kitchen, indicated beef stew, beef gravy, buttered egg noodle, seasonal vegetable, and ice cream were the food items to be served to residents for lunch on 3/20/19. During a concurrent interview and record review with Staff 8 on 3/20/19, at 10 AM, Staff 8 reviewed the recipe binder in the kitchen and was unable to find multiple recipes for the last week and current week's menu.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-03-25 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food was stored according to professional standards when an expired loaf of bread was stored in the kitchen refrigerator. This failure had the potential to result in food borne illnesses. During an initial tour observation of the kitchen and concurrent interview with Staff 16, on 3/18/19, at 9:20 AM, a loaf of bread with expiration date of 3/9/19 was stored in the walk-in refrigerator. Staff 16 verified and acknowledged the findings and stated it (loaf of bread) should be discarded. Review of the facility policy and procedure titled, Date Marking Procedure, dated 3/25/19, indicated, The policy [facility name] utilizes or discards all food products before the UB [use by date] stated by the manufacturer .

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in CA

Paying with Medicaid

CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 05A290. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-11-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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