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Santa Clara Post Acute

991 Clyde Avenue, Santa Clara, CA 95054 · For profit - Corporation · 201 certified beds · (408) 988-7667 Medicare & Medicaid certified

Call the home — (408) 988-7667 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0607) — most recent May 2024Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (28% vs 45% nationally) — better care continuity
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0607) — most recent May 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3912 Rivermark Plz · (800) 972-5547 · Call to confirm hours
Pharmacy
3052 Orchard Dr · (408) 943-0636 · Call to confirm hours
Grocery
Safeway0.4 mi
3970 Rivermark Plz · (408) 855-0980 · Call to confirm hours
Park
4040 Palm Dr · (408) 615-3140 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.1%10.2%15.4%better
Long-stay residents who lose too much weight3.5%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.8%0.9%better
Long-stay residents with a urinary tract infection0.6%1.2%2.0%better
Long-stay residents with depressive symptoms5.2%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.6%1.6%3.3%typical for the state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened9.9%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication2.4%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine95.5%98.2%95.3%typical
Long-stay residents with pressure ulcers1.0%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control12.7%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table6.0%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.5%1.4%typical
Short-stay residents given the seasonal flu vaccine89.1%93.2%79.4%better
Short-stay residents rehospitalized after admission20.8%23.0%22.6%typical
Short-stay residents with an outpatient ER visit11.7%11.2%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.052.251.67better
Long-stay outpatient ER visits per 1,000 resident days1.731.571.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 105 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.5%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
47.4%U.S. median 56.6%
Met the expected recovery
0.28U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 47.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 76 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.5%CMS range 36.1–54.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 7.6–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge47.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge42.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 3.5–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.011.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
0.91
LPN hours/ resident / day
2.44
Aide hours/ resident / day
3.81
Total nurse hours/ resident / day
0.45
RN hoursweekends
28.0%
Total nursing turnover
28.6%
RN turnover

How full it usually is: this home is certified for 201 beds and averages 189.1 residents a day — about 94% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.81 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.44 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.62 hrs/resident/day on weekends vs 3.88 on weekdays — 7% thinner on weekends. RN hours go from 0.46 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 28% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2025-09-12)
10
at the previous standard inspection (2024-05-10)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

57 citations, most serious first. The 12 most serious are shown; the remaining 45 are one tap away and print in full.

  • Actual harm · G2023-11-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based an interview and record review the facility failed to provide required assistance while eating for one out of four sampled residents (Resident 1). Resident 1's minimum data assessment (MDS: Clinical and functional assessment tool) dated 3/8/2023 indicated, Resident 1 required extensive assist (extensive assistance: resident involved in part of the activity and staff provided full assistance with no participation by resident three or more times over the 7 days period) with 1 staff physical assist with his eating. This failure resulted in Resident 1 to aspirate (happens when food, liquid, or other material enters a person's airway and eventually the lungs by accident) the food, became unresponsive, with no blood pressure, no pulse, stopped breathing, and physician pronounced Resident 1's death in the facility. Findings: Review of Resident 1's undated face sheet (a document that gives a resident's information at a quick glance) indicated Resident 1 was initially admitted to facility on 9/9/2021. Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-05-03 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement written facility abuse policy and procedures to prevent abuse for three of three sampled residents (Resident 32, Resident 100, and Resident 119) when the facility failed to: 1. Report Resident 32's and Resident 100's allegation of abuse regarding humiliation. The facility failed to suspend the accused admissions coordinator (AC) when the facility became aware of the allegation of abuse, did not investigate the allegation of abuse and complete a written report of the investigation's findings within five working days of the occurrence, or complete a background check on the AC prior to employment with the facility; 2. Suspend the accused licensed vocational nurse D (LVN D) when the facility became aware of the allegation of verbal abuse, did not thoroughly investigate the allegation of verbal abuse, and failed to follow-up on a background check on LVN D who had a court record regarding misdemeanor (offense and punishable by law). These failures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-12 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff for the food and nutrition services department competently carried out kitchen duties in a safe, and sanitary manner when a staff member was unable to verbalize and demonstrate correct techniques related to testing the sanitizer buckets. This practice had the potential for 172 residents who received food from the kitchen to be exposed to food borne illness due to lack of staff training and monitoring of their duties. Findings:On 9/10/25 at 8:59 a.m., an observation and interview was conducted with Dietary Aide (DA) F. DA F demonstrated the testing of a sanitizing solution, which was contained inside a red bucket. DA F dipped the test strip in the solution for approximately 1-2 seconds. The test strip turned light green, which indicated the sanitizer solution was not at the appropriate level of 200 ppm (parts per million, the concentration of a solution). When asked what the appropriate level should be, DA F stated, It should be 100. During an interview on 9/10/25 at 9:02 a.m., with the Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-12 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice when:1. A licensed nurse failed to administer one medication to one of 10 residents observed during medication administration;2. The facility failed to ensure four of 45 residents (Residents 14, 32, 45, and 174) had physician's orders for bed rails. The facility also failed to ensure Resident 32 had a care plan to address the use of bed rails;3. Licensed nurses failed to accurately complete multiple Daily Documentation forms for one of 35 sampled residents (Resident 76); and 4. Licensed nurses failed to document multiple administrations of treatments on the treatment administration record (TAR) for three of 35 sampled residents (Residents 76, 95, and 129).These failures had the potential to compromise the health, safety, and well-being of the residents. Findings: 1. During a medication administration observation, and subsequent interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure expired medications were taken out of the medication rooms and carts when expired medications were observed in two of four medication rooms and one of eight medication carts. This failure had the potential for residents being administered ineffective medication.Findings:During a medication room observation and subsequent interview on 9/10/25 at 10:38 a.m., with Registered Nurse (RN) E, a stool softener, docusate sodium, was on the shelf, to be used, with an expiration date of 6/2025. RN E had acknowledged the docusate sodium was expired and placed the container in the cabinet for expired medications. During another medication room observation and subsequent interview with RN C, on 9/11/25 at 1:23 p.m., an emergency medication kit (e-kit) had a vial of 0.9% Sodium Chloride injection (a sterile, nonpyrogenic [a substance or device is free from pyrogens, which are compounds known to cause fever in humans and animals] isotonic solution of sodium chloride and water for injection) with an expiration date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure infection prevention and control practices were followed when:1. The door of a Covid-19 (a respiratory illness caused by SARS-CoV-2 virus) isolation room for two residents (Residents 79 and 124) was left open after Certified Nursing Assistant (CNA) K entered and exited the room;2. A CNA was observed improperly handling dirty linen;3. There was no enhanced barrier precautions (EBP, an infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDROs] in nursing homes) signage posted at the entrance to Resident 202's room; and4. The indwelling catheter (a flexible tube inserted through the urethra (a tube like structure that connects to the bladder] and into the bladder [urine sac] to drain urine) urine drainage bags for Residents 2 and 140 were on the floor.These failures had the potential to result in the transmission of infection in the facility. 1. Review of Resident 79's admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the interdisciplinary team (IDT, group of healthcare members that meet to discuss and plan residents' care) failed to identify and determine if one of 35 sampled residents (Resident 116) could safely self-administer and store medications that were kept at bedside. This failure placed Resident 116 at risk for unsafe medication self-administration, and had the potential to result in medications being accessed by unauthorized individuals such as other residents. Findings: During an observation on 9/9/25 at 11:03 a.m., Resident 116 had the following medications on his bedside table: 1. A tube of hydrocortisone cream 1% (a medication applied to the skin to relieve itching); 2. One bottle of nasal spray (medication administered into the nasal passages to treat various conditions); and 3. One bottle of eye drops. Review of Resident 116's Minimum Data Set (MDS, an assessment tool), dated 6/23/25, indicated the resident did not have any problems with memory and daily decision-making skills. Review of Resident 116's record on 9/11/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light button (button used to activate a visible and audible alarm when a resident needs assistance) was within reach for four of 178 residents (Residents 74, 129, 140, and 182). This deficient practice had the potential to result in a delay in meeting the residents' needs. Findings: 1. During an observation in Resident 74's room, during the initial tour, on 9/8/25 at 11:13 a.m., the call light button was observed on the floor, on the left side of the bed. During an interview with Registered Nurse (RN) C, on 9/8/25 at 11:22 a.m., RN C acknowledged the call light button was not within reach of Resident 74. During an observation in Resident 74's room, on 9/8/2025 at 11:25 a.m., RN C picked up the call light button and handed it to Resident 74. 2. During a concurrent observation and interview, inside Resident 129's room, on 9/9/25 at 8:52 a.m., Resident 129 was lying in bed and his call light button was hanging on the right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of five residents (Resident 53) was free from unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behavior) when:1a. Resident 53 had an as-needed (PRN) order for lorazepam (medication used to treat anxiety [excessive worry, fear and nervousness]) without a stop date, and there was no side effects monitoring for lorazepam use; and1b. Resident 53 had a PRN order for haloperidol (an antipsychotic medication that helps treat several kinds of mental health conditions) without a stop date.These failures had the potential for increased risks associated with the use of psychotropic medications that could negatively affect the residents' physical, mental, and psychosocial well-being.Findings:1a. Review of Resident 53's clinical record indicated Resident 53 was admitted to the facility with diagnoses including schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior) and dementia (a progressive state of decline in mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS, an assessment tool) was accurately completed for two of 35 sampled residents (Residents 16 and 46). This failure had the potential to compromise the facility's ability to develop and implement an individualized plan of care for the residents. This failure also had the potential to compromise the accuracy of the facility's quality measures (reports that reflect the facility's performance in certain care areas), which could negatively affect the facility's ability to identify areas for improvement and implement interventions accordingly. Findings: 1. Review of Resident 16's medical record indicated he was admitted on [DATE] and had diagnoses including dysphagia (difficulty swallowing), diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing), and hypertension (high blood pressure). Resident 16's MDS, dated [DATE], was reviewed. Section K0300 was coded with a number 2, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Serious Mental Illness (SMI) Level II Health Evaluation (an assessment that determines if an individual with mental illness requires special services) was completed for one of seven sampled residents (Resident 7). This failure had the potential to result in Resident 7's needs not being met while residing in the facility.Findings: Review of Resident 7's medical record indicated he was admitted on [DATE] and had diagnoses including bipolar disorder (a mental health condition that causes extreme mood swings) and depression (a mental health condition characterized by persistent feelings of sadness, hopelessness, and loss of interest). Resident 7's Preadmission Screening and Resident Review (PASRR) Level I Screening (an assessment that helps to ensure individuals with mental disorders are placed in facilities that can provide appropriate care), dated 8/5/25, was reviewed. The individual who completed the PASRR Level I Screening marked Yes for item…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure three of 11 sampled residents (Residents 6, 88 and 206) received necessary respiratory care and services in accordance with professional standards of practice when:1. Licensed staff failed to ensure oxygen (O2, a colorless, odorless gas) was administered as specified in the physician's order for Resident 6;2. Resident 6's door or entrance did not have a posted Oxygen in use/No smoking sign; 3. Resident 88's door or entrance did not have a posted Oxygen in use/No smoking sign; and4. Resident 206's door or entrance did not have a posted Oxygen in use/No smoking sign.These failures had the potential to compromise the residents' health and safety. Findings:1. Review of Resident 6's clinical record indicated he had diagnoses including acute respiratory failure (a condition that affects the lungs and airways making it difficult for air exchange in the lungs), pleural effusion (a build-up of fluid between the tissues that line the lungs and the chest), and atelectasis (a collapse of the whole lung or an area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 45 citations
  • Potential for harm · Dcited before2025-09-12 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete multiple Facility-Dialysis Unit Communication Report forms for one of seven residents (Resident 76). This failure had the potential to compromise the facility's ability to identify potential complications and implement interventions accordingly. Findings: Review of Resident 76's medical record indicated she was admitted on [DATE] and had diagnoses including end stage renal disease (ESRD, irreversible kidney failure) and dependence on renal dialysis (a treatment to cleanse the blood of wastes and extra fluids artificiallythrough a machine when the kidneys have failed). Further review of the medical record indicated Resident 76 received dialysis every Monday, Wednesday, and Friday. Resident 76's Facility-Dialysis Unit Communication Report forms were reviewed. There was a section on the bottom of these forms designated to fill out assessment information after the resident returned from dialysis. This information included the resident's vital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure bed rails were assessed for the risk of entrapment (person's head, neck or body becoming trapped or entangled in the spaces of a bed's side rails, frame or mattress) for one of 45 residents (Resident 14). Resident 14 was observed to be in bed with two half bed rails elevated at the head of bed. There was no assessment supporting the bed rails were evaluated to be safe from entrapment. This failure created a potential for health and safety risk for the resident.Findings: Review of Resident 14's record indicated his most recent bed entrapment measurement device test results were dated 8/5/25. During an observation and interview with the Director of Maintenance (DOM) on 9/12/25 at 10:18 a.m., the DOM entered Resident 14's room and confirmed the resident had two half bed rails elevated at the head of bed. During the same interview on 9/12/25 at 10:18 a.m., the DOM who reviewed the record stated Resident 14's bariatric bed (hospital bed designed to safely accommodate and support people with higher body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure two of five residents (Residents 85 and 95) were free from unnecessary medication when.1. Resident 95 had no side effects monitoring for rivaroxaban (an anticoagulant medication used to treat and prevent blood clots); and2. Resident 85 received furosemide (used to treat edema [fluid retention; excess fluid held in body tissues]) without monitoring for edema.These failures resulted in unmonitored side effects of anticoagulant medication and unmonitored medical condition. Findings:1. Review of Resident 95's clinical record indicated Resident 95 was admitted to the facility with diagnoses including type 2 diabetes mellitus (a condition which affects the way the body processes blood sugar) and acute embolism and thrombosis of unspecified deep veins of the left lower extremity (blood clot in the left leg).Review of Resident 95's physician's orders indicated she had an order, dated 12/26/23, for rivaroxaban oral tablet 10 milligrams (mg, unit of dose measurement) give one tablet by mouth one time a day for DVT (Deep vein…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-12 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide food according to the scheduled menu for three of 172 residents (Residents 84, 89 and 196). The lunch menu for 9/8/25 indicated strawberry poke cake was to be provided and two residents were not served cake. This failure had the potential to cause disappointment for the residents. Findings: Review of the facility's lunch menu for 9/8/25 indicated strawberry poke cake was to be served. During a meal observation on 9/8/25 at 12:39 p.m., Resident 196 was eating lunch in her room and was served canned fruit and there was no cake on her tray. During an interview at the time of observation, Resident 196 stated, I want cake. During an observation on 9/8/25 at 12:40 p.m., Resident 89 received red jello and there was no cake on his lunch tray. During an observation and interview on 9/8/25 at 12:45 p.m., Resident 84 was eating lunch in her room and received red jello and no cake. Resident 84 then stated, I did not get cake. During an interview on 9/11/25 at 9:46 a.m., Registered Dietitian (RD) B stated dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their antibiotic stewardship program (program intended to prevent overuse of antibiotics) for one of five residents (Resident 168) on antibiotics (medications used to treat bacterial infections) when the McGeer Criteria (a tool used to track infection) and/or Loeb's Criteria (a tool used to determine when to initiate antibiotic treatment for suspected infections) were not done. This failure had the potential to increase the prevalence of multi-drug-resistant organisms in the facility.Findings:Review of Resident 168's admission record indicated Resident 168 was admitted to the facility on [DATE] with diagnoses including acute and subacute infective endocarditis (infection or inflammation of the inner lining of the heart and its valves), bacteremia (presence of bacteria in the bloodstream), methicillin susceptible staphylococcus aureus infection (a common type of infection that can be treated with standard antibiotics).Review of a physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-01 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a medication was administered as prescribed by the physician for one of three sampled residents (Resident 1) when Resident 1 received 12 doses of Tacrolimus (a medication used to suppress [preventing something] the immune system) 5 milligrams (mg, unit of measurement), which was 10 times the ordered dose of 0.5 mg. This failure had the potential to result in Tacrolimus toxicity (the quality of being poisonous or harmful) for Resident 1 and could potentially contribute to Resident 1's hospitalization on 4/19/25. Findings: A review of the manufacturer's Prescribing Information (PI, detailed description of a drug's uses, dosage range, side effects, drug-drug interactions [a change in a drug's effect on the body when the drug is taken together with a second drug], and contraindications that is available to clinicians) for Tacrolimus, issued in December 2018, indicated it is an immunosuppressant (a medication that weakens or reduces the activity of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow guidelines for masking during respiratory illness season when four staff members were observed not wearing face mask. This failure had the potential to spread infection throughout the facility. Findings: During an observation on 2/25/25 at 10:20 a.m., licensed nurse A (LN A) was observed in nursing station BB with his mask down below his mouth, at chin level, which he pulled up when he saw the surveyor. During an observation on 2/25/25 at 10:23 a.m., certified nursing assistant B (CNA B) was observed by the nursing station CC with her mask down below the mouth, at chin level, which she pulled up when she saw the surveyor. During an observation and subsequent interview on 2/25/25 at 10:30 a.m., in the hallway near the director of nursing's office, the administrator in training (AIT) was observed with his face mask down below his mouth, at chin level, which he pulled up upon seeing the surveyor. The AIT stated he was in a patient care area and his face mask should have been pulled up. During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure appropriate treatment and services were provided to one of two residents (Resident 1) when the restorative nursing assistant (RNA, program that helps residents to gain and improve quality of life by increasing their level of strength and mobility) services were not implemented per the physician's order. The deficient practice had the potential to result in residents' decline in range of motion. Findings: Review of Resident 1's clinical record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Spondylosis without myelopathy or radiculopathy, lumbar region (general wear and tear of the lower back without any pressure on the spinal cord or nerves); post laminectomy lumbar region (a condition of the lower back after surgery to remove part of the vertebra (bone) to relieve pressure on the spinal cord or nerves); and difficulty in walking. Review of Resident 1's Order Summary Report, order date of 2/1/24, indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-10 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure, staff performed their job functions competently according to standards of practice when one cook did not properly verbalize the cool down process for cooking any hot foods such as meat dishes. This failure had the potential to expose 175 residents to food borne illnesses. Findings: During an observation on 5/7/24 at 9:39 a.m., [NAME] J was seen attending to pots and pans on the stove. During an interview on 5/7/24 at 9:39 a.m., [NAME] J was asked about the proper coo ldown process for cooked foods such as meat dishes. [NAME] J stated, the food was cooked to 165 degrees Fahrenheit (F, scale for measuring temperature), then cooled down to 145 degrees F in one hour. [NAME] J said, he did not know, what should be the temperature in two hours or after. During an interview with the Dietary Services Supervisor (DSS) on 5/8/24 at 1:55 p.m., the DSS stated, any hot foods should be cooled down to 140 degrees F in one hour, then cooled down to 70 degrees F in two hours, and then cooled down to 41 degrees F in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-10 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident 55's medical record indicated Resident 55 was admitted on [DATE] and had diagnoses including diabetes (a disease that impairs the body's ability to control blood sugar) and depression (a mood disorder that causes persistent feelings of sadness and loss of interest). Review of Resident 55's Order Summary Report indicated Resident 55 had the following physician's orders, dated 1/24/24, for diabetes: 1. Insulin aspart (medication used to lower blood sugar) 100 units per milliliter (unit/ml, dose measurement) inject 14 units subcutaneously (SQ, under all layers of the skin) before meals; and 2. Insulin NPH (medication used to lower blood sugar) 100 unit/ml inject 7 units SQ two times a day. The Order Summary Report indicated Resident 55 also had a physician's order, dated 1/24/24, for venlafaxine (medication used to treat depression) 37.5 milligrams (mg, dose measurement) give 1 capsule by mouth one time a day for depression manifested by verbalization of sadness. Further review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-10 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure significant weight loss was monitored and assessed for one of five sampled residents (Resident 165) when staff did not address significant weight losses, did not initiate weekly weights, and did not convene an interdisciplinary team (IDT, team members from different departments involved in a resident's care) meeting regarding Resident 165's significant weight losses. These failures had the potential to result in Resident 165's further unplanned weight loss. Findings: A review of Resident 165's face sheet (document that supplies pertinent resident information) indicated she had an initial admission date of 11/17/23 and a readmission date of 3/8/24 to the facility. Resident 165's diagnoses included type 2 diabetes (a condition which affects blood sugar), congestive heart failure (heart cannot pump enough blood to meet the body's needs), fracture of the left femur (upper bone of the leg), anemia (low levels of healthy red blood cells), hypertension…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the Minimum Data Set (MDS, an assessment tool) for two of 39 sampled residents (Residents 68 and 50). Failure to accurately assess had the potential to compromise the facility's ability to develop care plans and provide interventions to meet the residents' needs. Findings: Review of Resident 68's medical record indicated Resident 68 was admitted on [DATE] and had diagnoses including cerebral infarction (damage to the brain caused by lack of blood flow and oxygen), hemiplegia (a condition in which one side of the body is paralyzed), paraplegia (a condition in which the legs and lower body are paralyzed), and weakness. Review of Resident 68's Order Summary Report indicated Resident 68 had a physician's order, dated 11/27/23, to have one quarter bed rails (metal or plastic bars attached to the bed ranging in size from full to one-half, one quarter, or one-eighth lengths) as an enabler for turning and repositioning. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews, the facility failed to ensure, a complete monitoring and documentation of the change of condition for one out of six residents investigated, (Resident 179), when nurses did not have complete documentation and monitoring for Resident 179's change of condition. These failures had the potential to affect the resident's care and could compromise the resident's health and well-being. Findings: During an observation of Resident 179 on 5/6/24 at 11:54 a.m., Resident 179 was sitting in his wheelchair, eating his lunch. He was able to eat by himself. Resident 179 was alert, oriented, verbally responsive and appeared comfortable. Review of Resident 179's admission record (document created when a resident is admitted to a healthcare facility) indicated, Resident 179 was readmitted on [DATE] with diagnoses including urinary tract infection (UTI, an illness in any part of the urinary tract, the system of organs that makes urine), site not specified, generalized muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure proper care was provided to one of two sampled residents receiving oxygen (Resident 48) when Resident 48 did not have a physician order for her oxygen use. This failure had the potential to compromise Resident 48's health and well-being. Findings: Review of Resident 48's admission record (document created when a resident is admitted to a healthcare facility) indicated, Resident 48 was initially admitted to the facility on [DATE] with diagnoses including chronic respiratory failure with hypoxia (difficulty breathing with low oxygen levels), chronic obstructive pulmonary disease (COPD, a disease affecting breathing and the lungs) and type 2 diabetes (disorder in regulation of blood sugar levels). Review of Resident 48's Minimum Data Set (MDS, a required assessment tool) Section C indicated Resident 48 had a brief interview for mental status (BIMS, screening tool used to assess cognitive impairment in nursing homes and other long-term…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure accurate accountability of controlled medications (those with high potential for abuse and addiction) when random controlled medication use audit for three of eight residents (Residents 64, 173, and 183) did not reconcile. The medications were signed out of the Controlled Drug Record (CDR, an inventory sheet that keeps record of the usage of controlled medications) but not documented on the Medication Administration Records (MAR) to indicate they were administered to the residents. The failure resulted in inaccurate accountability and had the potential for misuse or diversion of controlled medications. Findings: A review of Resident 64's clinical record indicated he had a physician's order, dated 12/5/23, for Norco (hydrocodone-acetaminophen, a controlled medication for pain) 5/325 milligrams (mg, unit of measurement) 1 tablet by mouth every 6 hours as needed for mild pain and two tablets by mouth every 6 hours as needed for severe pain. Review of Resident 64's CDR for Norco 5/325 mg indicated two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow a menu, approved by the facility's registered dietitian (RD) according to the facility's policy, for three out of three sampled residents, when a fruit cup was served instead of a snickerdoodle cookie for the consistent carbohydrate (CCD, eating the same amount of carbohydrates everyday, a nutritionally balanced diet to meet specific nutrition needs) renal diet and renal diet (diet that is low in sodium, phosphorous and protein). This failure had the potential to cause decreased food intake and compromise the resident's nutritional status. Findings: During an observation on 5/7/24 at 11:30 a.m., during the lunch time trayline process, three residents with either the CCD Renal diet or Renal Diet were seen getting a fruit cup in their tray. During an interview with the Regional Registered Dietitian (RRD) on 5/8/24 at 1:48 p.m., the RRD stated any menu substitutions need to be signed off by the facility's RD and placed on a log. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure hospice services were provided in accordance with professional standards of practice for one of three sampled residents (Resident 68) when Hospice Aide G (HA G) transferred Resident 68 with a Hoyer lift (mechanical lift, machine used to transfer immobile residents with a sling) without assistance from another person. This failure had the potential to compromise Resident 68's safety. Findings: Review of Resident 68's medical record indicated Resident 68 was admitted on [DATE] and had diagnoses including cerebral infarction (damage to the brain caused by lack of blood flow and oxygen), hemiplegia (a condition in which one side of the body is paralyzed), paraplegia (a condition in which the legs and lower body are paralyzed), and weakness. Review of Resident 68's Order Summary Report indicated there was a physician's order, dated 4/10/24, to admit Resident 68 to hospice services (a program that provides end-of-life care to individuals…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement infection prevention and control practices for five out of 39 sampled Residents (Residents 5, 82, 37, 47, and 166, ) when: 1. Residents 5 and 82 were fed at the same time by two Certified Nurse Aides without performing hand hygiene; and 2. For Residents 37, 47, and 166, their urine drainage bags (a bag that collect urine) were on the floor; These deficient practices had the potential to result in transmission and spread of infection to the residents and staff in the facility. Findings: 1. During an observation on 5/6/24 at 7:37 a.m., Certified Nurse Aide (CNA) H was feeding Resident 82 and assisting Resident 5 with her meal. Hand hygiene was not performed when CNA H went back and forth in between Residents 5 and 82. During an observation on 5/7/24 at 8:13 a.m. and 5/9/24 at 8 a.m., CNA I was feeding Resident 82. CNA I was also observed assisting Resident 5 with her meal without performing hand hygiene. CNA I did not perform hand hygiene when she went back to feed Resident 82. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from physical abuse for one out of two residents (Resident 1) when Resident 2 hit Resident 1 in the face, causing injury to Resident 1's above the eyebrow area and first aid being administered. Resident 2's act of hitting Resident 1 in the face was a deliberate act to inflict harm or injury, not accidental; therefore, his action was deemed a willful act and considered abuse. This failure had the potential to cause both physical and emotional harm to all residents. Findings: On 3/08/24, the facility submitted a facsimile (FAX, a telephonic transmission of scanned printed material) to the California Department of Public Health (CDPH) about a physical altercation between residents. The FAX indicated residents were observed in a physical altercation, and first aid was rendered to victim (Resident 1)'s skin tear on the right eye. Review of Resident 1's clinical record indicated he was admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-24 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe and sanitary environment for residents when four of seven shower stalls were found to have molds. This failure had the potential to compromise residents' safety, health and well-being. Findings: During an environmental tour on 4/24/24 at 9:32 a.m., with the Environmental Services Director (EVS), the EVS verified that the shower stalls located in Stations A, B and C had molds on the tiles. The EVS stated he should have paid more attention to the shower stalls. The EVS further stated the floor machine used for cleaning does not reach the corners of the shower stalls. During an interview with Resident 1 on 4/24/24 at 11:22 a.m., Resident 1 stated some of the tiles in the shower stalls were cracked. During an interview with Resident 2 on 4/24/24 at 11:35 a.m., Resident 2 stated the shower stalls had molds. Resident 2 also stated the shower stalls were not cleaned properly. During a review of the facility ' s policy and procedure (P&P) titled, Homelike Environment, dated February 2021, the P&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure proper technique was used when transferring one of three sampled residents (Resident 1) with a Hoyer lift (machine used to transfer immobile residents with a sling). This failure resulted in Resident 1's assisted fall and had the potential to result in injury. Findings: Review of Resident 1's medical record indicated he was admitted on [DATE] and had the diagnoses of obesity (excessive body fat accumulation), need for assistance with personal care, and history of falling. Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 10/6/23, indicated he had a brief interview for mental status (BIMS) score of 14 (a score of 13 to 15 indicates the resident is congnitively intact). The MDS also indicated Resident 1 was dependent on staff for transfers. Review of Resident 1's Progress Notes, dated 11/12/23, indicated he had an assisted fall during transfer from Hoyer lift to bed. The Progress Notes further indicated the Hoyer lift sling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-12-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure staff followed their fall policy for two of three sampled residents who fell and sustained injuries (Residents 1 and 2). Resident 1 fell eleven times and there were missing interdisciplinary team (IDT, members of the health care team who meet to discuss and plan residents' care) meetings to indicate comprehensive post fall assessments were conducted and post fall care plans were not consistently updated with preventative measures. For Resident 2, there was a lack of post fall monitoring of the resident's status. These failures placed residents at risk for further falls, pain and suffering and resulted in a delay in treatment for Resident 2's hip fracture. Findings: 1. During an observation on 12/4/23 at 3:16 p.m., Resident 1 was seated in a wheelchair in front of a nurses station, was pleasant and did not answer questions when spoken to. Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 8/9/23, indicated the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a care conference (a meeting with the resident or representative to discuss and plan care) was conducted for one of three sampled residents (Resident 1). The facility also failed to provide Resident 1 with a written summary of her baseline care plans (care plan developed within the first 48 hours that includes the minimum information necessary to properly care for the resident upon admission). These failures had the potential to compromise the resident's right to participate in developing and implementing her plan of care. Findings: 1. Review of Resident 1's medical record indicated she was admitted on [DATE] and discharged on 9/25/23. There was no documentation in the medical record that indicated a care conference was conducted with Resident 1 at any point during her stay in the facility. During an interview and concurrent record review with the social services director (SSD) on 12/4/23 at 12:36 p.m., the SSD explained care conferences should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and service in accordance with professional standards of practice for one of three sampled residents (Resident 1) when: 1. There were multiple days for which there was no documentation that wound treatment was provided as ordered; 2. Nurses did not administer Juven (supplement given to support wound healing) as ordered by the physician; and 3. Nurses inaccurately assessed the resident on multiple days. These failures had the potential to compromise Resident 1's health and well-being. Findings: 1. Review of Resident 1's medical record indicated she was admitted on [DATE] and had the diagnoses of fracture of the right leg (broken right leg), cellulitis (a skin infection), rheumatoid arthritis (disease that causes inflammation of the joints), and reduced mobility. Review of Resident 1's Nursing Documentation Evaluation, dated 7/13/23, indicated she had an open wound on her right outer ankle. Review of Resident 1's treatment administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice for four of six sampled residents (Residents 1, 2, 3, and 6) when: 1) Licensed nurses did not follow a physician's order for the administration of oxygen (O2 , a colorless, odorless reactive gas) for Resident 1; 2) Social services (SS) did not conduct an initial assessment and an admission care conference for Resident 1; 3) Registered dietitian's recommendation for Resident 1 was not followed; 4) Licensed nurses did not follow a physician order for Resident 1's follow up appointment with neurologist, cardiologist, orthopedic and spine center; and 5) There were no No Smoking; Oxygen in Use sign posted at the entrance of Resident 2, 3, and 6's bedroom. These failures had the potential to affect the residents' care and could jeopardize their health and well-being. Findings: 1) Review of Resident 1's clinical record titled, admission Record, indicated Resident 1 was admitted at the facility on 6/23/2023 with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide a thorough five-day investigation addressing an allegation of financial abuse to the California Department of Public Health (CDPH) in a timely manner for one of three sampled incidents of alleged resident abuse (Incident 1). This failure had the potential to delay corrective actions had the allegation had been proven true. Findings: Review of Resident 1's Social Services Note, dated 9/18/23 at 11:26 a.m., indicated the resident verbalized to several staff members of being financially abused by family members cashing her rent check monthly. On 9/18/23, the facility reported to (CDPH) regarding Resident 1's allegation of financial abuse. The 5-day investigation was not furnished. During a phone interview on 10/10/23 at 2 p.m., a request for the facility investigation was made and a Social Services Note, dated 9/22/23 at 2:45 p.m. was emailed. Review of the Social Services Note, dated 9/22/23 at 2:45 p.m. lacked information to support a thorough investigation was performed, it did not indicate if the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive, person-centered care plan for one of three residents investigated, (Resident 1), when the facility failed to ensure, for Resident 1: 1. a care plan specific to Resident 1's altercation with other residents and hitting them with his cane, was developed and 2. his care plan, related to episodes of wanting to have a cane or walker, indicating that it was unsafe for Resident 1 to use a cane or walker, was followed. These failures had the potential to result in the resident, not receiving the interventions and care, necessary to maintain their highest level of well-being. Findings: Review of Resident 1's clinical record indicated, Resident 1 was an [AGE] year-old male, initially admitted to the facility last 4/20/18, with diagnoses including, unspecified degenerative disease of nervous system (chronic condition that damage and destroy parts of the nervous system over time, especially the brain), dementia (loss of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement a comprehensive person-centered care plan intervention for one of five sampled residents (Resident 1), when staff failed to ensure Resident 1's bed alarm (device that alerts staff if resident gets out of bed) was in place while Resident 1 was in bed. This failure had the potential for Resident 1 to sustain a fall injury. Findings: Review of Resident 1's at risk for falls/accident/injury care plan dated 3/7/2023 indicated, the interventions was to put pad alarm to bed, verify function, and placement. Review of Resident 1's Order Summary Report (OSR), dated 9/11/23, the OSR indicated, to monitor placement and functional status of pad alarm in bed. The OSR also indicated every shift for resident safety and keep pad alarm on at all times. During an observation on 9/11/23 at 11:45 a.m. in Resident 1's room, Resident 1 was sleeping in bed and no pad alarm observed in Resident 1's bed. Two wires were hanging from Resident 1's bed, one white wire connected to Resident 1's call light, the black wire which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-05-03 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure: a. A refrigerated injectable antibiotic (to treat various infections) was stored at the appropriate refrigerated temperature to prevent freezing; b. An eye drop bottle and an inhaler were labeled properly with a pharmacy label to ensure it was used for the right residents; c. Eleven opened biologicals, multi-dose eye medications, inhalers, and insulin (medication to lower blood sugar level) vials were dated with an open and discard date, to make sure they were not used beyond the discard date; d. Twenty-two expired medications were not available for resident use; and e. One medication had the expiration date on the pharmacy label The deficient practices had a potential for residents to receive vaccine and medications with unsafe and reduced potency from being used past their discard date. Findings: 1. On 4/25/22 at 9:25 a.m., an inspection of the Station 4 Medication Room Refrigerator with licensed vocational nurse B (LVN B) identified 1 vial tuberculin vaccine (Brand name: Tubersol, a vaccine for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-03 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 12 of 27 residents (9, 24, 148, 59, 499, 28, 399, 46, 95, 110, 124, and 151) received necessary and proper care and services when: 1. Certified nursing assistant Y (CNA Y) and certified nursing assistant Z (CNA Z) delivered Resident 24's lunch tray to Resident 9 and delivered Resident 101's lunch tray to Resident 24; 2. Resident 148 did not have heel protectors on as ordered; 3. Assessment for pain was not done prior to dressing change for Resident 499; 4. Dressing orders were not followed for Resident 499; 5. For two days, urinary catheter was not secured or anchored to thigh with device for Resident 499; 6. Toenail trimming was not completed for two residents (Resident 59, Resident 499) resulting in long unkempt nails; 7. Licensed nurses did not follow Resident 28's physician order for the rate of flow of the enteral feeding (a liquid nutrition through a tube, inserted into the belly); 8. Licensed nurses did not follow Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-03 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure accurate accountability and effective storage of controlled medications (those with high potential for abuse or addiction) when: 1. Random controlled medication use audits for four of four residents (Residents 53, 75, 128, and 399) did not reconcile. The medications were signed out of the Controlled Drug Record (CDR, an inventory sheet that keeps record of the usage of controlled medications) but not documented on the Medication Administration Record (MAR, a medical record documenting administered doses of medication) to indicate they were given to the residents. 2. Four out of 4 medication cart controlled drug sign-in/sign-out sheets (a sheet used to reconcile inventory of controlled medications in the medication cart by the outgoing and incoming nurse during a shift change) were missing signatures of the outgoing and incoming nursing shift. The failure resulted in the facility not having accurate accountability of controlled medications and potential for abuse or misuse of these medications.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-05-03 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to act upon the Consultant Pharmacist's (CP) recommendations in a timely manner for two of 27 sampled residents (Residents 95 and 100). The failure resulted in medication-related problems, errors, or irregularities identified and reported by the CP not acted upon and resolved, and the potential for unnecessary medications (such as prolonged use, excessive dose, unmonitored use, duplication, etc.) for the residents. Findings: 1. A review of Resident 95's medical record (MR) indicated she was admitted to the facility with diagnoses including high blood pressure, chronic kidney disease (the kidneys filter waste and excess fluid from the blood), and dementia (memory problem) without behavioral disturbance. A review of Resident 95's MR indicated the following physician's orders: a. Celexa (an antidepressant) 20 milligrams (mg, unit of measurement) tablet: Give 1.5 tablet (30 mg) by mouth one time a day for depression (a mental health disorder) manifested by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-05-03 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and, record review, the facility failed to ensure six out of 27 sampled residents (Residents 19, 38, 64, 95, 100, and 104) were free from unnecessary psychotropic medications (drugs that affects brain activities associated with mental processes and behaviors) when: 1. Resident 19 received Seroquel (an anti-psychotic medication) for schizophrenia (a chronic, severe mental disorder that affects how a person thinks, acts, expresses emotions, perceives reality, and relates to others) without evidence of behaviors or symptoms of schizophrenia. Also, there was no documented evidence the facility implemented non-pharmacological (non-drug) interventions before starting the Seroquel; 2. Resident 95 received olanzapine (an antipsychotic medication) without documented clinical indication of hallucinations. Also, she received olanzapine and Celexa (anti-depressant medication) without attempted gradual dose reductions (GDR, a tapering of a dose to determine if symptoms, conditions, or risks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-05-03 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility had a 20.58% error rate when seven medication errors out of 34 opportunities were observed during a medication pass for 5 of 8 Residents (Residents 15, 62, 72, 96, and 249). These failures resulted in medications not given in accordance with the prescriber's orders and/or manufacturer's specifications, which resulted in residents not receiving the full therapeutic effect of the medications and may cause preventable side effects for the residents. Findings: 1. During a medication pass observation on [DATE], at 8:22 a.m., with licensed vocational nurse S (LVN S), LVN S was observed preparing thirteen medications, including a daily vitamin formula with minerals for Resident 62. A review of Resident 62's medical record indicated a physician's order, dated [DATE], for multivitamin 1 tablet by mouth one time a day for supplement. During an interview on [DATE], at 3:01 p.m., with LVN S, LVN S confirmed he gave Resident 62 a daily vitamin formula with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-03 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 27 sampled residents (Resident 15) was free of a significant medication error when he received insulin lispro (brand name: Humalo) a rapid-acting insulin, medication to lower blood sugar level) twenty-six (26) times (doses) past the discard (expiration) date. This deficient practice had the potential for ineffective use of the insulin, resulting in uncontrolled high blood sugar for the resident. Findings: On [DATE] at 5:09 p.m., at Resident 15's bedside, licensed vocational nurse D (LVN D) was observed obtaining the resident's blood sugar (BS) via the fingerstick. The BS was 290 milligrams per deciliter (mg/dL). During a medication pass administration on [DATE], at 5:15 p.m., with licensed vocational nurse (LVN D), LVN D was observed preparing six medications, including Humalog for Resident 15. LVN D drew 6 units from the Humalog vial. During the same medication pass administration on [DATE], at 5:22 p.m., with LVN D, LVN D…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-05-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility document review, the facility failed to provide and served food that was palatable and at an appropriate temperature. These failures placed the 135 residents eating at the facility at risk of poor food intake further compromising their nutritional status. Findings: During an interview with Resident 123 on 4/25/2022 at 8:34 a.m., Resident 123 stated he did not like the food especially the vegetables. During an interview with Resident 86 on 4/252022 at 9:56 a.m., Resident 86 stated the food was terrible, hot food was not served hot and cold food was not served cold. During an interview with Resident 21 on 4/25/2022 at 10:59 a.m., Resident 21 stated she did not like the food at the facility. The Resident 21 further stated, taste terrible. During an interview with Resident 59 on 4/26/2022 at 11:46 a.m., Resident 59 stated she did not like the food at the facility. The Resident 59 further stated, It is awful. No flavor or too strong. The food is honestly the worst. It is disgusting. I just refused to eat it. A review of the facility menu for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-05-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility document review, the facility failed to ensure food was stored, prepared, distributed, and served in accordance with professional standards for food service safety when: 1. The walk-in freezer had ice buildup. 2. The staff did not practice proper hygiene during meal distribution. 3. Food containers were stacked wet. These failures had the potential to cause the growth of microorganisms which could cause foodborne illness or cross contaminate food (cross contamination occurs when unclean surfaces or utensils spread germs to food and can potentially cause foodborne illness) for the residents eating at the facility. Findings: 1. During an initial observation of the kitchen on 4/25/2022 at 8:16 a.m., the walk-in freezer had a stalactite-like (a water droplet freezes) ice buildup at the tubing. The ice buildup made some drippings on top of the box located under it which was frozen. During a concurrent observation and interview with the food and nutrition services director (FNSD) on 4/26/2022 at 9:40 a.m., there was no ice buildup observed. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement infection control practices when: 1. Certified nurse assistant F (CNA F) did not perform hand hygiene before and after assisting Resident 21 and Resident 145 with lunch; 2. Licensed nurses did not properly store Resident 36's nasal cannula (a tubing used to deliver oxygen (a colorless and a life supporting component of the air) from the machine through the nostrils) when not in use; 3. A licensed staff failed to wipe down the vial stopper of an insulin (a medication for high blood sugar) vial before drawing up the medication; and 4. Two nursing staff used the incorrect disinfectant wipe to clean/disinfect the glucometer (a medical device used to measure blood sugar levels) after resident use. These failures had the potential for spreading of infections and to compromise the health and safety of the residents in the facility. Findings: 1. During a dining observation on 4/25/2022 at 12:14 p.m., inside station three's dining room, Resident 145 and Resident 21 were having lunch, sitting across the table.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility document review, the facility failed to treat two of four residents (Residents 21 and 36) with respect and dignity when: 1. Certified nurse assistant F (CNA F) was standing while feeding Resident 21; 2. Licensed vocational nurse C (LVN C) was standing while feeding Resident 36. These failures had the potential to negatively affect residents' emotional and psychosocial well-being. Findings: 1. A review of Resident 21's clinical records indicated Resident 21 was admitted to the facility with diagnoses including heart failure (a condition in which the heart does not pump blood as well as it should) and bipolar disorder (mental disorder characterized by periods of elevated mood and depression, often with poor decision-making). A review of Resident 21's minimum data set (MDS, an assessment tool) significant change in status assessment, dated 1/12/2022, indicated Resident 21's brief interview for mental status (BIMS, cognition level) score was 15 meaning Resident 21 had intact cognition. During a dining room observation on station three on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-03 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of 12 residents (108 and 127) had informed consents (written permission before implementing a healthcare intervention) prior to initiating psychotropic medication (medication capable of affecting the mind, emotions, and behavior). This failure resulted in the residents receiving psychotropic medications without being informed about their risks and side effects. Findings: 1. Review of Resident 108's admission Record indicated he was admitted to the facility on [DATE] with depression (a mood disorder that causes a persistent feeling of sadness and loss of interest) diagnosis. Review of Resident 108's physician order indicated he received paroxetine (used to treat depression) 20 milligrams (mg, a metric unit of mass) 0.5 tablet every day for depression started on 3/25/22, but there was no informed consent found for Resident 108's paroxetine. During an interview with the director of nursing (DON) on 5/2/22 at 3:35 p.m., she reviewed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three residents (148) received services and treatment to prevent further decrease in range of motion (ROM, refers to how far a person can move or stretch a part of the body, such as a joint or a muscle) when a hand roll was not applied to Resident 148's contractured left hand as ordered. This failure had the potential to result in declining of the ROM for Resident 148's left hand. Findings: Review of Resident 148's admission Record indicated he was admitted to the facility on [DATE] with diagnoses including hemiplegia (a severe or complete loss of strength in the arm, leg, and sometimes face on one side of the body), hemiparesis (a relatively mild loss of strength in the arm, leg, and sometimes face on one side of the body), and dementia (the impaired ability to remember, think, or make decisions that interferes with doing everyday activities). Review of Resident 148's Minimum Data Set (MDS, a clinical assessment tool),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-03 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consistently complete the dialysis (the clinical purification of blood as a substitute for the normal function of the kidney) post assessment for four of four residents (Residents 2, 46, 111 and 137) who received dialysis services. Failure to assess had the potential to compromise the facility's ability to identify and address potential complications after dialysis. Findings: 1. Review of Resident 2's clinical record indicated he was admitted on [DATE] and had the diagnosis of end stage renal disease (kidneys are no longer able to work as they should to meet the body's needs). The clinical record further indicated Resident 2 received dialysis on Tuesdays, Thursdays and Saturdays. Review of Resident 2's dialysis assessments indicated the dialysis post assessment was not completed consistently. The dialysis post assessment was to be completed by the facility nurses upon Resident 2's return from dialysis. The dialysis post assessment was to be completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-03 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility document review, the facility failed to ensure residents' food was stored in a safe and sanitary manner, when one of three refrigerators designated for residents had perishable food (likely to spoil, decay or become unsafe to consume) that were not dated and discarded, and staff food or drinks were stored inside the same refrigerator. This failure had the potential for the contamination of residents' food. Findings: During a concurrent observation and interview with registered nurse AA (RN AA) on 4/29/2022 at 3:41 p.m. in Station 3, the residents' refrigerator was located inside the medication room. The resident refrigerator's door had signage which indicated, ALL FOOD MUST BE LABELED WITH NAME AND DATE PRIOR TO STORAGE IN FRIDGE. FOOD IS ONLY GOOD FOR 72 HOURS. FOOD WITHOUT LABEL WILL BE TOSSED WITHIN 24 HOURS (highlighted in red). PLEASE USE PEEL OFF LABEL AT THE BACK OF THIS FORM. A white plastic bag with Resident 147's last name and room number, dated 4/24 was observed inside the refrigerator. Inside the plastic bag were opened store…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-03 · tag F0888 — isolated
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy and procedure to ensure all staff were fully vaccinated for COVID-19 (a new infectious viral disease that can cause respiratory illness) when there was no evidence proof of vaccination were obtained for two certified nursing assistants (CNA T and CNA U). This had the potential to spread COVID-19 infection to staff, residents, and visitors. During interview and concurrent record review with the Infection Preventionist (IP), on 4/25/2022 at 2:02 p.m., the IP stated that two certified nursing assistants are booster eligible for the COVID-19 vaccine and had not provided proof of vaccine. The IP stated neither CNA provided a declination from either their clergy or a health care provider to the facility. She stated these staff that should have been vaccinated per the CDC (Centers for Disease Control and Prevention) recommendations and guidelines or they should have a declination on file. The IP was unable to provide a declination for exemption the booster for either CNA. The IP stated she informed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-03 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation interview, and record review, the facility failed to provide a safe and comfortable environment for seven of seven residents and any visitors when the janitor closet door on the memory care unit was open to the hall with cleaning chemicals inside. This had the potential to adversely affect the health and safety of those seven residents and any visitors. Findings: During observation and concurrent interview with licensed vocational nurse A (LVN A) on 4/29/2022 at 11:52 a.m., LVN A confirmed the observation the door was unlocked, open, and seven residents were sitting around the open door to the janitor closet. LVN A stated the door should be closed and locked because there were cleaning chemicals in the closet and the residents should not have access to the chemicals for safety reasons. During interview with the maintenance director (MD), on 4/29/2022 at 12:01 p.m., MD stated the door should always be shut and locked to the because residents could go in the closet and have access to chemicals. He confirmed the observation there was three bottles of Microkill…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$23.1M
Net patient revenuemost recent cost report
-3.0%
Operating marginrevenue minus expenses
$1.2M
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 6%Other / private 22%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$414per resident / day
operating cost
$12,588per month
≈ monthly operating cost
$402per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056069. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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