Redwood Grove Post Acute
2990 Soquel Avenue, Santa Cruz, CA 95062 · For profit - Limited Liability company · 144 certified beds · (831) 479-9000 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 21.2% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.0% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.3% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.4% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 18.7% | 9.8% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 15.2% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.1% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.9% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.7% | 10.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.2% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.8% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 16.7% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.16 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.74 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
57.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 137 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 48.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 106 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 57.2%CMS range 49.3–64.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.2%CMS range 8.8–15.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 48.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 52.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 48.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.2%CMS range 3.5–10.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.83 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 144 beds and averages 126.0 residents a day — about 88% occupied, or roughly 18 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.70 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.82 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.15 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.39 hrs/resident/day on weekends vs 4.83 on weekdays — 9% thinner on weekends. RN hours go from 0.87 to 0.69 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 11 most serious are shown; the remaining 31 are one tap away and print in full.
- Immediate jeopardy · Lcited before2022-02-23 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow safe food handling practices when: 1. A refrigerator used to store residents' food brought in by visitors, which included TCS foods (foods that require time/temperature control to prevent bacterial growth) had recorded temperatures above 41 degrees F that were unaddressed by staff. Formerly known as Potentially Hazardous foods); and the facility did not ensure staff followed directions to label food items with an open date, the name of the resident and room number. An Immediate Jeopardy (IJ, a situation in which recipient(s) of care has suffered or is likely to suffer serious injury, harm, impairment, or death as a result of a provider's noncompliance with one or more health safety requirements) was called on 2/14/22, at 5:07 p.m. On 2/14/22, the facility discarded the food in the resident food refrigerator. On 2/18/22 it was verified the facility replaced the refrigerator with a new refrigerator in nursing station 2/3 with a lock…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-08 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure to develop and implement comprehensive (thorough) person -centered care plan (individual care, treatments, and goals to resident's cultural, personal values, and lifestyle) for discharge that included discharge target, measurable objectives, and interventions for three of three sampled residents (Resident 1, 2, and 3).Above failure had the potential for lack of opportunity for resident/ resident representative (RP, a legally assigned person, authorized to make day to day decisions on behalf of the resident) right to participate in develop and implement person-centered plan of care decisions for discharge for Resident 1,2, and 3. Findings:Review of Resident 1's face sheet (FS: a document that gives resident's information at a quick glance) indicated, Resident 1 was admitted to facility on 5/12/2026 and discharged from facility 6/3/2026. This FS also indicated Resident 1 was responsible for daily decisions while in facility. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-08 · tag F0646 — isolatedNotify the appropriate authorities when residents with MD or ID services has a significant change in condition.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure pre-admission screening and resident review (PASRR- screening for residents with mental disorders and residents with intellectual disability) Level 1 screening was completed and submitted to state mental health authority for review for one of three sample resident (Resident 1) with significant change in mental illness (MI-a wide range of conditions that affect resident's mood, thinking, and behavior) and treatment plan. This failure had the potential for mentally ill Resident 1 not to received benefit from specialized health care and services. Findings:Review of Resident 1's face sheet (FS- a document that gives a resident's information at a quick glance) indicated Resident 1was admitted to facility on 5/12/2026. Resident 1's FS also indicated diagnoses including anxiety disorder (a mental disorder with excessive, persistent worry and fear of everyday situations) dated 5/27/2026, and depression (a serious mood disorder with persistent sadness, lack of energy, and loss of interest in daily activities), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-05 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of four residents (Resident 1) was treated with respect and dignity, when the occupational therapy assistant (OTA) made inappropriate gestures towards Resident 1. This failure had the potential to negatively affect Resident 1's psychosocial well-being.Findings:Resident 1 was admitted with diagnoses including abnormal gait and mobility, need for assistance with personal care, generalized muscle weakness, dependence on supplemental oxygen, hearing loss, difficulty in walking, and abnormal posture.During an interview with the director of nursing (DON) on 4/9/26 at 2 p.m., the DON stated Resident 1 was in the therapy gym during the therapists' lunch time and the OTA asked Resident 1 what he wanted. The DON further stated, Resident 1 had difficulty hearing, and could not speak well. Resident 1 waved his hands to the OTA, then the OTA asked Resident 1 why he waved his hands with the middle finger up.During an interview with the director of rehab (DOR) on 4/9/26 at 2:23 p.m., she stated when she entered the therapy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-01 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to properly perform and document discharge planning for one of six residents (Resident 1), when there was no documented discharge plan on the interdisciplinary team ( IDT, a group of healthcare professionals from different fields that work together towards common goal for a patient) meeting notes. This failure resulted in Resident 1 being discharged without a definitive plan documented. Findings:A review of Resident 1's electronic record indicated that he was admitted with diagnoses which included sepsis (a life-threatening condition that occurs when the body's immune system overreacts to an infection, leading to widespread inflammation and organ damage), atherosclerosis of aorta (a progressive buildup of plaque in the largest artery in your body, called your aorta), emphysema (a progressive lung disease making breathing difficult due to decreased lung surface area and trapped air).During an interview with the case manager (CM) on 7/22/25 at 11:47 a.m., she stated she had not documented a discharge plan for Resident 1. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to render care and service based on professional standards of practice for one of four residents (Resident 1) when the Licensed Vocational Nurse (LVN) incorrectly administered a medication. This failure had the potential to affect the resident's health and psychosocial wellbeing. Findings: Review of Resident 1's medical record indicated she was admitted on [DATE] and had a diagnosis of periprosthetic fracture (a bone fracture that occurs around or near an orthopedic implant) around internal prosthetic right hip joint. Review of Resident 1's medication administration record (MAR) indicated she had an order, dated 10/23/24, for Dulcolax suppository (used to treat constipation)10 milligrams (mg, unit of dose measurement) rectally as needed. During an interview on 1/30/25 at 2:29 p.m., with Resident 1, she stated the LVN and Certified Nursing Assistant (CNA) came to her room to give the suppository she requested. Resident 1 stated she turned to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility document and policy review, the facility failed to ensure a phlebotomist sanitized items between residents' rooms for 2 (Resident #325 and Resident #326) of 9 residents reviewed as part of the infection control task, failed to ensure oxygen tubing and a nasal cannula was stored in a manner to prevent potential contamination when not in use for 1 (Resident #118) of 9 residents reviewed as part of the infection control task, and failed to ensure staff implemented enhanced barrier precautions (EBP) when providing care to 1 (Resident #1) of 4 residents reviewed for transmission-based precautions. Findings included: 1. A facility policy titled, Cleaning and Disinfection of Resident-Care Items and Equipment, revised 09/2022, indicated, 5. Reusable items are cleaned and disinfected or sterilized between residents. Resident #326's admission Record revealed the facility admitted the resident on 01/24/2025. According to the admission Record, the resident had a medical history that included diagnoses of osteomyelitis (inflammation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice for one of three residents (Resident 1) when the facility did not follow the physician's order for Resident 1. This failure had the potential to result in Resident 1 not receiving needed care and treatment, as ordered by the physician. Findings: Review of Resident 1's medical record indicated Resident 1 was admitted on [DATE] and had diagnoses including dementia (a progressive state of decline in mental abilities), type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and essential hypertension (HTN-high blood pressure). Review of Resident 1's medical record review indicated KUB (kidney, ureter, and bladder) x-ray (a type of radiation that creates images of the inside of the body) for abdominal pain was performed on 9/16/24 with the impression: no bowel obstruction (blockage) or perforation (a hole),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the observation, interview, and record review, the facility failed to adequately monitor and supervise one of three sampled residents (Resident 1) to prevent him from entering other female residents' rooms. This failure resulted to Resident 1 entering Residen 2 and Resident 3's room and could compromised the residents' rights to a safe environment in the facility. Findings: Review of Resident 1's face sheet (front page of the chart that contains a summary of basic information about the resident) indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Cerebral Infarction due to Unspecified Occlusion or Stenosis of Unspecified Cerebral Artery (blockage or narrowing in a cerebral artery. This leads to a stroke); abnormalities of gait and mobility. Review of Resident 1's Minimum Data Set (MDS, a federally mandated resident assessment tool) dated 8/8/24, indicated Resident 1 had a Brief Interview for Mental Status (BIMS, an assessment tool used by facilities to screen and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, three of four sampled residents (Resident 2, 3 and 4) were not free from verbal abuse when Resident 1 cursed and threathened to harm Residents 2, 3, and 4. This failure had the potential to negatively impact the physical and mental well-being of all residents in the facility. Findings: Review of Resident 1's admission record, dated 5/22/24, indicated Resident 1 had diagnoses of cerebral infarction due to unspecified occlusion or stenosis of unspecified cerebral artery (a stroke has occurred because a blood vessel in the brain either became blocked or narrowed), major depressive disorder (a mental health condition where a person experiences persistent feelings of sadness, hopelessness, and a lack of interest in activities). Review of Resident 1's Minimum Data Set (MDS, an assessment tool) dated 7/10/24, indicated he had Brief Interview for Mental Status (BIMS, an assessment tool that helps determine a patient's cognitive understanding) score of 13 (BIMS score of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their own policy and procedure for disposal of discontinued and/or medications left in the nursing care center for two of three residents (Resident 1 and Resident 2). This failure had the potential to result in the diversion of medications compromising resident's health and wellbeing. Findings: Review of the IDT (Interdisciplinary Team, a group of healthcare professionals from different fields that work together towards common goal for a resident) Summary, dated 5/13/24, indicated the Administrator (ADM) received an anonymous email indicating medications that appeared to be from the facility were scattered in the house of a facility staff (FS). The IDT further indicated two residents' names were identified (Resident 1 who was discharged on 1/28/20 and Resident 2 who was discharged from the facility on 11/29/19). During an interview on 6/4/24 at 12:09 p.m., with the ADM, the ADM stated the FS admitted that he accidentally kept the medications to be disposed in a plastic bag and placed in his car. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · D2024-06-03 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their abuse policy and procedure (P&P) when: 1. For Resident 1, staff did not report an incident of potential abuse to the state agency and other required agencies; and 2. The facility did not provide abuse training to all staff at least quarterly. These failures had the potential to delay the investigation of abuse allegations and place residents at risk for further potential abuse. Findings: 1. Review of Resident 1's clinical record indicated he was admitted on [DATE] and had the diagnoses including cerebral infarction (known as a stroke, a damage to tissues in the brain due to a loss of oxygen), difficulty in walking, muscle weakness, aphasia, type 2 diabetes (high blood sugar), hypertension (high blood pressure), and major depressive disorder (a mood disorder that causes a feeling of sadness and loss of interest). Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 1/22/24, indicated he had a brief interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-23 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure: 1. The Registered Dietitian comprehensively evaluated the effectiveness of food service operations as evidenced by lapses in the delivery of services associated with meal palatability and nutritional value (cross-reference F804) food safety (cross-reference F812); and 2. A competent staff was in the position of the Director of Food and Nutrition services to oversee the day-to-day operations of Food and Nutrition Services, when the Registered Dietitian (RD) did not have full time work status. The failure to ensure dietetic services systems were accurately and effectively delivered had the potential to result in a compromise in the nutritional status of residents through the transmission of foodborne illness, and/or decreased nutritional intake due to poor resident acceptance of meals for 87 residents who ate food by mouth out of a facility census of 89. Findings: During the annual recertification survey from 2/14/22 to 2/23/22, there were multiple issues identified with the delivery of food services,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-23 · tag F0813 — widespreadHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to ensure food was stored in a safe and sanitary manner, when food brought in by staff was not separate or easily distinguishable from resident food brought in by family members and/or other visitors. This failure had the potential for the contamination of resident food and/or residents receiving contaminated food, for 87 residents who ate food by mouth out of a facility census of 89. Findings: On 2/14/22 at 9:05 a.m., an observation of the inside of a reach-in refrigerator located in the kitchen, showed a plastic, store bought container was filled with a dark substance. The plastic container was labeled pork blood. The container outside surface was sticky. The container of pork blood was stored inside a plastic tub with other frozen meats, including fish wrapped in an opened plastic wrapper, 3 packages of chicken wings, and 3 pieces of wrapped meat that were not labeled. On 2/14/22 at 10:23 a.m., in an observation and interview with Dietary Aide G (DA G), DA G stated the pork blood was brought in by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-23 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that wastes were properly contained in garbage dumpsters when two out of three garbage dumpsters were overfilled with garbage, so lids were not closed, and three out of three garbage dumpsters had lids that would not lay flat when lowered. These failures had the potential to attract pests to the facility and expose residents to pest related disease for 89 residents out of a facility census of 89. Findings: According to the 2017 Federal Food Code, outside receptacles and waste handling units for refuse, recyclables, and returnables used with materials containing food residue shall be designed and constructed to have tight-fitting lids, doors, or covers. The tight-fitting lids are to prevent the scattering of garbage or refuse by birds, the breeding of flies, or the entry of rodents. During a concurrent observation of the outside trash area located behind the kitchen and interview with the Maintenance Director (MD), on 2/15/22 at 9:49 a.m., two out of three garbage dumpsters were overfilled with garbage,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-23 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain a sanitary environment in the staff breakroom where resident foods were stored when used beverage containers were located directly under the sink cabinet of the cabinet's black matter covered floor base. These failures had the potential to affect the health and safety of the staff and 89 residents at the facility by exposure to disease carrying pests. Findings: During an observation on 2/15/22 at 9:05 a.m., inside the the staff breakroom, underneath the cabinet sink were six empty beverage containers on the floor (four flavored iced tea cans, one cola can and one excercise beverage bottle). The floor surface inside the area under the cabinet sink had black matter on it. The refrigerator used to store resident food and the ice machine used to provide ice to the residents were also located inside the staff breakroom. During an interview with the maintenance director (MD), on 2/15/22 at 9:24 a.m., MD verified there should be no empty beverage containers inside the cabinet floor area under the sink of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to consistently monitor temperatures for two out of three medication refrigerators. This failure had the potential to result in residents receiving medications with decreased potency or efficacy. Findings: During an observation on 2/14/2022 at 9:17 a.m., accompanied by the treatment nurse (TN), medication refrigerator A (Med Ref A) was inspected. There were several bottles of eye drops and one Trulicity pen (injectable medication used to control blood sugar) inside Med Ref A. Review of the 1/2022 and 2/2022 temperature logs for Med Ref A indicated the temperatures were to be monitored on the morning (AM) and evening (PM) shifts. From 1/1/2022 to 2/14/2022, there were 26 shifts for which there was no documentation that staff monitored the temperature of Med Ref A. During a concurrent interview with the TN, she confirmed the Med Ref temperature must be monitored on the AM and PM shifts. The TN reviewed the temperature logs for Med Ref A and acknowledged staff did not monitor the temperature during several shifts.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-23 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure palatability and nutritive value of cooked foods were maintained when: 1. The recipe for making pureed foods were not followed and 2. Pureed foods were held in the heated oven for an extended time. These failures had the potential to result in decreased palatability leading to decrease in food consumed by residents; and, food held in the heated oven for extended time periods could lose nutritive value, leading to a decreased nutrient intake for 8 residents with a Puree diet order out of a facility census of 89. Findings: During an observation and concurrent interview with [NAME] B, on 2/14/22 at 10:34 a.m., metal pans covered with foil were in the oven. [NAME] B stated the items in the pans were pureed fish and pureed spinach. She stated she did not cook the fish for the Regular textured diets yet. During an interview on 2/15/22 at 9 a.m., [NAME] B stated she usually blended the pureed food for lunch at 9:30 a.m. During an observation and interview with [NAME] B, on 2/15/22 at 9:56 a.m., [NAME] B was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control practices and precautions when: 1. Facility staff did not follow the infection control policy when moving Resident 15 from the red zone (area for residents that tested positive for SARS-CoV-2, a virus that can cause COVID-19, a mild to severe respiratory illness) to the green zone (area for residents that tested negative for SARS-CoV-2) ; 2. Housekeeper supervisor (HS) and visitor did not wear appropriate PPE (personal protective equipment; N-95 (type of particulate filtering facepiece respirator mask), gloves, gown and faceshield) while in the yellow zone (area designated for residents who have had a known exposure to coronavirus 2019), room; 3. Registered Nurse L (RN L) did not wear a complete PPE upon entering a yellow zone room; 4. For Resident 7, the oxygen concentrator's (medical device that gives extra oxygen) humidifier bottle was undated and oxygen filter was dusty; 5. For Resident 32, the treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-23 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an advance directive (AD, a written instruction, such as a living will or durable power of attorney for health care when the individual is incapacitated) or Physician Orders for Life-Sustaining Treatment (POLST, a form designed to improve patient care by creating a portable medical order form that records patients' treatment wishes so that emergency personnel know what treatments the patient wants in the event of a medical emergency) was available, completed, and accurate for 4 of 18 sampled residents (Residents 12, 25, 29, and 42). These failures had the potential to result in the facility omitting, providing unnecessary or inappropriate medical treatment and services that was against the resident's goals and wishes. During a review of Resident 12's admission Record, the admission Record indicated Resident 12 was admitted with multiple diagnoses including multisystem degeneration of the autonomic nervous system (a disorder affecting the body's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-23 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet professional standards for one of 18 residents (32) when social service assistant P (SSA P) pasted Resident 32's name, date of birth , and date of admission on Resident 87's A1C (a blood test that measures the average blood sugar level over the past 3 months) test result to produce Resident 32's A1C test result, and the director of nursing (DON) agreed and signed this produced A1C test result that he faxed to the physician. This failure resulted in inaccurate A1C test result for Resident 32 and could have adverse effects on Resident 32's treatment and well-being. Findings: Review of Resident 32's admission Record indicated he was admitted to the facility on [DATE] with diagnoses including depression (a mood disorder that causes a persistent feeling of sadness and loss of interest and can interfere with the daily functioning) and anxiety (intense, excessive, and persistent worry and fear about everyday situations). Review of Resident 32's physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident 23's medical record indicated he was admitted on [DATE] and had the diagnosis of epilepsy (a disorder that causes seizures). Review of Resident 23's medication administration record (MAR) indicated he had an order, dated 4/9/2020, for Tegretol (medication used to treat seizures) 500 milligrams (mg, unit of dose measurement) by mouth every morning and at bedtime. The MAR further indicated Resident 23's morning dose of Tegretol was scheduled to be administered at 9:00 a.m. During an observation on 2/16/2022 at 9:19 a.m., licensed vocational nurse I (LVN I) administered medications to Resident 23. As LVN I was preparing the medications, she was unable to find Resident 23's Tegretol in the medication cart. She finished preparing the rest of the medications and administered them to Resident 23. LVN I did not administer Tegretol to Resident 23 during the observation. During an interview with LVN I on 2/16/2022 at 10:55 a.m. (almost two hours after the scheduled administration time for Tegretol),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an environment free of accident hazards for two of 18 sampled residents (Residents 54 and 347) when: 1. Facility staff did not complete quarterly smoking assessments for Resident 54; and 2. Facility staff gave coffee to Resident 347, who was not supposed to receive any food or fluids by mouth. These failures placed the residents at risk for accidents and subsequent harm. Findings: 1. Review of Resident 54's medical record indicated he was admitted on [DATE] and had the diagnoses of epilepsy (a disorder that causes seizures), hemiplegia (one side of the body is paralyzed), cataracts (an eye condition that causes blurred vision), and psychosis (a severe mental disorder). During an observation on 2/16/2022 at 1:41 p.m., Resident 54 was sitting in his wheelchair smoking a cigarette in the designated smoking area. Review of Resident 54's care plan, dated 5/9/2020, indicated he smoked daily and was at risk for injury related to smoking.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-23 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a review of Resident 25's admission Record, the admission Record indicated Resident 25 was admitted with multiple diagnoses including end stage renal disease (ESRD, kidneys no longer work as they should to meet your body's needs), dependence on renal dialysis (a treatment for people whose kidneys are failing), and type 2 diabetes mellitus (a condition which affects the way the body processes blood sugar). During a review of Resident 25's Minimum Data Set (MDS, anassessment tool), dated 1/24/22, it indicated he had a brief interview for mental status (BIMS) score of 15 (a score of 13 to 15 indicates the resident is cognitively intact). During a review of Residents 25's Medication Administration Record (MAR), for 2/22, the MAR indicated levothyroxine sodium tablet give on an empty stomach or 30 minutes before food. Order dated 7/15/21 scheduled at 6:30 a.m. During a review of Resident 25's MAR for 2/22, it indicated Renvela . (Sevelamer Carbonate) give . by mouth with meals. Order dated 7/14/21,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of 11 residents (32, 75, and 88) were free from unnecessary psychotropic medications (drugs that affects brain activities associated with mental processes and behaviors) when: 1. Resident 32 did not have informed consent (the process in which a health care provider educates a resident about the risks, benefits, and alternatives of a given procedure or intervention) for Abilify (used to treat certain mental/mood disorders) 10 milligrams (mg, a metric unit of mass), and his A1C (a blood test that measures the average blood sugar levels over the past 3 months) and lipid panel (a blood test that measures fats and fatty substances used as a source of energy by the body) tests were not done as ordered by the physician; 2. Resident 75 was not monitored for the side effects of Lexapro (used to treat depression, a mood disorder that causes a persistent feeling of sadness and loss of interest and can interfere with the daily functioning, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-07-17 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the policy regarding use of emergency medication kit was implemented when used emergency medication kits were not returned to pharmacy and items removed from the emergency medication kit were not documented. These deficient practices have the potential to compromise the health and safety of the residents due to lack of emergency medication kit accountability which may lead to improper drug use. During a medication storage audit with the director of nursing (DON) on 7/15/19 at 8:49 a.m., the following were observed: 1. Pharmacy emergency kit was found inside a medication cabinet with following labels: a. IV (intravenous) supply emergency kit with a green plastic zip tie. b. IV medication emergency kit with a green plastic zip tie. c. Oral emergency kit with a green plastic zip tie. d. Injectable emergency kit with a green plastic zip tie. e. CIII - CV (Controlled Substances 3 to 5) emergency kit with a green plastic zip tie. f. CII (Controlled Substances 2) Narcotic emergency kit with a green plastic zip…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-07-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure food safety and sanitation requirements were met as evidenced by: 1. Gas stove was covered with dark substance 2. Back of gas stove was found with dirt and other debris 3. Milk temperature was not within acceptable range 4. Three compartment sink has no observable air gap 5. Rust was found on the ceiling of the walk in refridgetor 6. A pan of ground beef was cooked 8 hours early prior to serving These failures had the potential to result in cross contamination and can cause food borne illnesses in a medically vulnerable population of residents who consumed food from kitchen. Findings: 1. During a kitchen observation with the kitchen supervisor (KS) on 7/15/19 at 7:44 a.m., the bottom part of the gas stove was covered with sticky dark brown residue. The KS confirmed the gas stove was covered with sticky dark brown residue and it was hard for kitchen staff to clean it. A review of the facility's policy, Sanitation dated 2015, indicated kitchen staff is responsible for all the cleaning with the exception…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow it's policy for one of one sampled resident (Resident 88) when Resident 88's legal representative was not notified Resident 88 refused to use the splint. This failure had violated the right of the resident and his legal representative to choose treatment alternative or choose other options that resident prefer. Findings: Review of Resident 88's clinical record indicated, Resident 88 had diagnoses including anoxic brain damage (an injury to the brain due to lack of oxygen). Review of Resident 88's Order Summary dated 5/3/19 indicated, he had an order for restorative nursing assistant program (RNA program, exercise program intended to maintain or improve physical function) for orthotic (an artificial support or brace for the limbs) donning (put on) on left upper extremities (LUE) for six hours three times a week. During an interview with restorative nursing assistant E (RNA E) on 7/16/19 at 11:15 a.m., he stated Resident 88 had been refusing to wear the splint on his LUE. Review of Resident 88's Physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement the policy on self-administration of medication for two of two sampled residents (Residents 87 and 86) when medications were kept at Residents 87 and 86 room unattended. These failures had the potential for unsafe and improper administration of medications. Findings : 1. Review of Resident 87's clinical record indicated, she was admitted to the facility with a diagnoses including encephalopathy (a disease that affects the function or structure of the brain). Review of Resident 87's Minimum Data Set (MDS, an assessment tool) dated 5/13/19 indicated, she was cognitively intact. During an observation on 7/14/19 at 10:31 a.m. in Resident 87's room, two bottles of Tums (an anti-acid medication) were found on top of the bedside cabinet and one bottle at the tray table. During an interview with Resident 87, she stated, I take two Tums twice a day and I had those since I came here. During a concurrent interview and record review with registered nurse B (RN B) on 7/14/19 at 10:49 a.m., she confirmed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive care plan for one of 23 (Resident 90) when the interdisciplinary team (IDT, a team of different professional disciplines that work together to provide the greatest benefit for the resident) did not assess Resident 90 to accommodate his food preferences. This failure had the potential for a decline in quality of life. Findings: Review of Resident 90's clinical record, his minimum data set (MDS, an assessment tool) dated 6/26/19, indicated Resident 90 is able to make his needs known and was cognitively intact. During an interview with Resident 90 on 7/14/19 at 11:24 a.m., he stated he wanted regular textured food and does not want pureed food. During an observation on 7/15/19 at 7:50 a.m., certified nursing assistant I (CNA I) fed Resident 90 pureed textured food for breakfast. Resident 90 requested for pancakes and regular textured food; CNA I stated the kitchen sent him pureed food. Review of Resident's 90's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician orders for one of one sampled resident (Resident 52), when registered nurse (RN) did not give apple juice and glucagon (hormone) as ordered during hypoglycemic episodes (blood sugar below reference ranges). These failures had the potential to result to life-threatening complications. Finding: During review of clinical record, Resident 52 was admitted on [DATE] with diagnoses including diabetes mellitus (DM, high blood sugar) with non-coma (deep state of prolonged unconsciousness) ketoacidosis (excess blood acids), DM Type 1 (insulin dependent) with hyperglycemia (blood sugar above target levels), and DM Type 2 (adult onset diabetes) with diabetic autonomic neuropathy (type of nerve damage that can occur with diabetes). During observation on 7/14/19 at 9:00 a.m., Resident 52 was lying in bed and his eyes closed in a deep sleep. On 07/15/19 at 4:30 p.m., Resident 52 was sitting in bed and conversant. He stated yesterday…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an oversight to prevent fall for two of six sampled residents (Residents 34 and 101), when Resident 34 and Resident 101 had a fall incident and sustained an injury. Findings: 1. Review of Resident 34's clinical record, Resident 34 was admitted on [DATE] with diagnoses including Alzheimer's disease (memory loss), glaucoma (group of eye conditions that can cause blindness) and benign neoplasm of prostate (age-associated prostate gland enlargement that can cause urination difficulty). Review of Resident 34's MDS dated [DATE], indicated Resident 34 was severely impaired cognitively and required supervision during transfer and ambulation. Review of Resident 34's fall risk assessment dated [DATE] indicated Resident 34 was high risk for fall. During observation on 7/14/19 at 10:16 a.m., Resident 34 was alert and sat in a wheelchair and propelled himself in the hallway. During review of Resident 34's progress note dated 6/14/19, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of one sampled resident (Resident 88) with behavioral problem would be adequately monitored and would received the necessary care and services. This failure had the potential for residents not attaining their highest well-being. Findings: Review of Resident 88's clinical record indicated, he was admitted to the facility with a diagnoses including anoxic brain damage (an injury to the brain due to lack of oxygen). Review of Resident 88's Minimum Data Set (MDS, an assessment tool) dated 6/26/19, indicated he had memory problem and severely impaired cognitively. Review of Resident 88's Order Summary Report dated 3/22/19, indicated Resident 88 was nothing by mouth (NPO, [nil per os] a medical instruction meaning to withhold food and fluids) and required enteral feeding (nutrition taken through the mouth or through a tube that goes directly to the stomach) through his gastrostomy tube (G-tube, a tube inserted through the wall of the abdomen directly into the stomach). Review of Resident 88's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate monitoring for efficacy of Nuedexta (used to treat uncontrollable laughter or crying) for one of one sampled resident (Resident 38). These medication had the potential to cause medication adverse effects. Finding: Review of clinical record, Resident 38 was admitted on [DATE], with diagnoses including multiple sclerosis (a disease in which the immune system eats away at the protective covering of nerves), pseudobulbar affect (uncontrollable laughter or crying) and paraplegia (paralysis of lower extremities). Review of Resident 38's medication and treatment administration record dated 7/19, there was no behavioral monitoring of Resident 38's laughing or crying episode. During an interview with LVN F on 7/17/19 at 12:13 p.m., she confirmed, no documentation the episode of laughing or crying was monitored. According to http://www.avanir.com/nuedexta (website for Nuedexta), Nuedexta was approved for the treatment of PseudoBulbar Affect…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 81) was assessed when, Valium (anti-anxiety and sedative) PRN (as needed) order for Resident 81 has no physician justification for the continued PRN use order after 14 days. This failure had the potential to exposed the resident in the use of unnecessary drugs. Findings: During review of Resident 81's physician order dated 5/9/19 indicated Valium 2 milligram (mg, unit of mass). Give 1 tablet by mouth every 12 hours as needed for anxiety manifested by inability to relax. During interview with LVN F on 7/17/19 at 2:00 p.m., LVN F confirmed there was no physician justification for continued use of PRN Valium and stated there should have been one. The facility's policy and procedure, Use of Antipsychotics/Psychotropics, undated, indicated PRN Psychotropic's (excluding antipsychotics): 14 day limitation on all PRN orders. Order may be extended beyond 14 days if the attending physician or prescribing practitioner: 1 Believes it is appropriate to extend the order. 2. Documents clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility had 15.38 percent medication error rate when four medication errors out of 26 opportunities were observed during medication pass for two out of six residents (38 and 24). These failures had the potential to compromise the resident's medical health. Findings: 1. During a medication pass observation with licensed vocational nurse F (LVN F) on 7/15/19 at 8:12 a.m., LVN F expelled bubble from Glatopa (used to treat multiple sclerosis (MS, a disease in which the immune system eats away at the protective covering of nerves) )20 milligrams/milliliters (mg/ml, a unit of measurement) prefilled syringe, administered two puffs of AirDuo RespiClick 55/14 Aerosol Powder Breath Activated 55-14 MCG/ACT (Fluticasone-Salmeterol, prevent symptoms of asthma and chronic obstructive pulmonary disease) and failed to rinse Resident 38's mouth after. During an interview with LVN F on 7/15/19 at 8:26 a.m., LVN F confirmed she expelled an air bubble from Glatopa 20mg/ml prefilled syringe, administered two puffs of Fluticasone-Salmeterol and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medications were stored/labeled when: 1 .Refrigerator was out of temperature requirements. 2. One insulin pen with no pharmacy label 3. Two bottles of eye drop medications improperly stored and a bottle of insulin with no open date. 4. Two eye drop medications expired and three insulins improperly stored. These failures could potentially compromise the health and safety of the resident. Findings: 1. During a medication room audit and interview with the director of nursing (DON) on [DATE] at 8:49 a.m., the DON confirmed the refrigerator had an internal temperature of 30 degrees Fahrenheit while several medications requiring refrigeration were inside. A review of the facility's policy, Storage of Medication dated 9/18, indicated Medication requiring refrigeration or temperatures between 2C (Celsius, a unit of measurement) (36F (Farenheit, a unit of measurement) and 8C (46F) are kept in a refrigerator with a thermometer to allow temperature…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide two of three residents (Residents 90 and 26) with adaptive assistive device during meals when Residents 90 and 26 were not given nosey cut cups (a cup with a nose cut out that allows with proper head positioning, avoid neck extension and spillage). This failure could potentially compromise residents' head and neck positioning while drinking and limit the degree of independence of the resident. Findings: Review of Resident 90's clinical record indicated he has diagnoses including quadriplegia (paralysis that results in the partial or total loss of use of all their limbs and torso). During an observation on 7/15/19 at 7:50 a.m., Resident 90 was being fed breakfast by certified nursing assistant I (CNA I). A nosey cut cup was not observed on Resident 90's meal tray and was not used while giving beverages to Resident 90. Review of the facility list of residents needing adaptive equipment indicated Resident 90 required a nosey cut cup. During an interview with the minimum data set coordinator (MDSC) on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure infection prevention practices were followed for five of five sampled residents (Residents 93, 88, 38, 54, and 24) when: 1. Resident 93, his indwelling catheter (a thin, sterile tube inserted into the bladder to drain urine bag) did not have a privacy bag and was placed on the floor 2. Resident 88, he was observed chewing on his treatment dressing 3. Resident 38, a licensed nurse did not use gloves while giving medication via injection 4. Resident 54, a licensed nurse did not clean a rubber cup of insulin vial prior to injecting needle, and 5. Resident 24, a licensed nurse did not perform hand hygiene in between glove changes Findings: 1. During an observation on 7/14/19 at 12:51 p.m, Resident 93 was in bed and his indwelling catheter bag was uncovered and placed on the floor. During an interview with certified nursing assistant L (CNA L) on 7/14/19 at 12:54 p.m., she confirmed the above observation and stated she did not realize the bag was on the floor since she came on duty on 7/14/19. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-02-06 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility document review, the facility failed to ensure multiple-resident rooms provided at least 80 square feet per resident for 10 (Rooms 101, 103, 105, 107, 109, 111, 114, 116, 118, and 119) of 70 resident rooms. Specifically, each of these 10 rooms had an approved capacity of two residents and provided a total of 143 square feet, or 71.5 square feet per resident when at full capacity. Findings included: A Client Accommodations Analysis, form, signed by the Administrator on 02/19/2025, revealed Rooms 101, 103, 105, 107, 109, 111, 114, 116, 118, and 119 each had an approved capacity of two residents. The Client Accommodations Analysis form indicated each of these rooms measured 11 feet by 13 feet and provided a total of 143 square feet, or 71.5 square feet per resident when at full capacity. During a concurrent observation and interview on 02/05/2025 at 2:50 PM, the Maintenance Supervisor measured room [ROOM NUMBER] and room [ROOM NUMBER] and confirmed they both provided a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2022-02-23 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure multiple resident rooms had at least 80 square feet per resident. Having less than 80 square feet per resident could potentially compromise the care and services the residents received. Findings: The following resident rooms' square footage measured as follows: Room number Number of beds Square footage 101 2 74.9 103 2 74.9 105 2 74.9 107 2 74.9 109 2 74.9 111 2 71.05 114 2 74.9 116 2 74.9 118 2 71.5 119 2 74.9 During the survey, observations and interviews with residents and staff, indicated there were no concerns regarding the square footage of the rooms. Nursing care and services were not impacted by the shortage of space. Recommend continuance of the room waiver.
- No harm found · Bcited before2019-07-17 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure multiple resident rooms had at least 80 square feet per resident. Having less than 80 square feet per resident could potentially compromise the care and services the residents received. Findings: The following resident rooms' square footage measured as follows: Room number Number of beds Square footage 101 2 74.9 103 2 74.9 105 2 74.9 107 2 74.9 109 2 74.9 111 2 71.05 114 2 74.9 116 2 74.9 118 2 71.5 119 2 74.9 During the survey, observations and interviews with residents and staff, indicated there were no concerns regarding the square footage of the rooms. Nursing care and services were not impacted by the shortage of space. Recommend continuance of the room waiver.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NICHOL, JOSHUA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | since 10/01/2024 |
| SUCHOMEL, SCOTT | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | since 10/01/2024 |
| PENYACSEK, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/01/2024 |
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.3M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055017. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.