Santa Maria Post Acute
820 West Cook Street, Santa Maria, CA 93458 · For profit - Limited Liability company · 55 certified beds · (805) 925-8877 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.2% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.4% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.3% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.0% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 1.6% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 22.2% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.3% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 2.6% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 20.6% | 12.0% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.1% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 20.9% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.49 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.02 | 1.57 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 202 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 55.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 110 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.46 therapist hours per resident per day in 2026Q1 — more than 76% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.5%CMS range 47.8–62.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 7.6–14.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 55.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 58.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.4% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 93.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.0%CMS range 4.6–11.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.03 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 55 beds and averages 47.6 residents a day — about 87% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.41 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.73 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.76 hrs/resident/day on weekends vs 4.67 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.63 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
52 citations, most serious first. The 10 most serious are shown; the remaining 42 are one tap away and print in full.
- Potential for harm · Dcited before2026-06-30 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure staff provided resident care and services in accordance with professional standards of nursing practice when physician orders to monitor Wander Guard ( a wander management device that alarms) for proper placement and functioning for one of three residents (Resident 1) who was identified as an elopement risk. This facility failure compromised Resident 1's elopement prevention plan, placing the resident at an increased risk for unauthorized departure from the facility.Findings:During a review of Resident 1's admission Record (AR), dated 6/23/26, the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that includes Schizophrenia (a chronic mental health condition that affects a person's thoughts, feelings, and behaviors), Unspecified Sequalae of Cerebral Infarction (a residual local and systemic damage that persists after tissue dies from a lack of blood flow), muscle weakness (reduced muscle strength), hemiplegia and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate supervision was provided to prevent elopement for one of three sampled residents (Resident 1) when Resident 1, who was assessed as an elopement risk and provided with a Wander Guard (device that alarms), left the facility unmonitored. This facility failure compromised Resident 1's elopement prevention plan, placing the resident at an increased risk for accidents. Findings:During a review of Resident 1's admission Record (AR), dated 6/23/26, the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that includes Schizophrenia (a chronic mental health condition that affects a person's thoughts, feelings, and behaviors), Unspecified Sequalae of Cerebral Infarction (a residual local and systemic damage that persists after tissue dies from a lack of blood flow), muscle weakness (reduced muscle strength), hemiplegia and hemiparesis following cerebral infarction affecting right dominant side (paralysis or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician order as reflected in the care plan was followed for one of three sampled residents (Resident 1) when Licensed Nurse (LN1) failed to notify the physician of Resident 1's elevated blood glucose level of 369 mg/dL (milligrams per deciliter; a unit of measurement used to describe the concentration of glucose in the blood) with physician order to notify for blood glucose levels greater than 351 mg/dL. This failure placed Resident 1 at risk for possible effects of high blood glucose level with delayed medical evaluation and treatment. During a review of Resident 1's admission Record (AR), Resident 1 was identified as an [AGE] year-old female admitted to the facility on [DATE] with diagnoses including Type 2 diabetes mellitus with unspecified diabetic retinopathy with macular edema (diabetes-related eye disease causing swelling that may impair vision), Type 2 diabetes mellitus with diabetic neuropathy (diabetes-related nerve damage), Type 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-14 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that the five day follow-up investigation report regarding two of two residents (Resident 1 and 2) altercation incident was completed and forwarded to the DepartmentThis failure is a violation of reporting requirements.During a record review of facility SOC 341 dated 4/2/26 (Form use to report of suspected dependent adult/elder abuse) indicated that on 4/1/26 the abuse coordinator was made aware of Resident 1 and Resident 2 altercations with no injuries.During a record review of Resident 1's Progress Notes (PN), dated 4/2/26 indicated that an investigation was initiated.On 4/14/26 at 11:58 a.m., 12:32 p.m., 12:45 p.m., and 12:50 p.m., the surveyor requested the complete five day investigation report related to the incident involving Resident 1 and Resident 2 from the Administrator (ADM). The ADM was unable to provide documentation showing that the investigation had been completed and reported within the required timeframe.During an interview conducted on 4/14/26 at 12:56 PM in the Director of Nursing's (DON) office,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure, the facility's policy and procedures on Substance Use Disorder was implemented for two of two sampled residents (Residents 1 and 2) when the:Nursing Screening Assessment for substance abuse for two sampled residents (Residents 1 and 2) did not reflect the use of tobacco, alcohol, and drug use.Care plan for substance abuse for two of two sampled residents (Resident 1 and 2), did not include approaches, interventions, and addressing risks which could lead to an overdose while in the facility.These failures resulted in Residents 1 and 2 being found unresponsive secondary to drug overdose, requiring emergency medical interventions and hospitalization with potential for harm.Findings During a review of the facility reported incident dated 4/10/26, the report indicated on 4/9/26 at 5:30 p.m., the Certified Nursing Assistant (CNA) went into Resident 1's room and observed the resident to be unresponsive (not reacting to words or touch).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, the facility failed to implement care plan interventions to monitor a resident with a known history of elopement attempts for one of three sampled residents (Resident 1). These failures resulted in the resident leaving the building unsupervised, putting the resident at risk for serious injury or death. During a review of Resident 1's admission Record (AR), AR indicated Resident 1 was admitted to facility on 6/11/24 with diagnoses that includes muscle weakness (reduced muscle strength), history of falling and hemiplegia and hemiparesis following cerebral infarction affecting right dominant side (paralysis or weakness on the right side of the body caused by a stroke).During a review of Resident 1's Brief Interview for Mental Status (BIMS) score (13-15: Cognitively Intact, 8-12: Moderate Impairment, 0-7: Severe Impairment) dated 12/17/2025, showed a score of 8.During a review of Resident 1's nursing notes dated 3/08/2026, the indicated that approximately 3:00 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-11 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a routine medication was available for one of three sampled residents (Resident 1). This failure resulted in Resident 1 not receiving scheduled medication and caused the resident distress. Findings: During an interview on 3/7/25 at 3:40 p.m. with the director of nursing (DON), the DON stated Resident 1 was admitted on [DATE] at 5:30 p.m. The list of medications was sent electronically to the pharmacy and the facility eventually received delivery of the medications from the pharmacy. Missing from the medications was Alprazolam (medication for anxiety) 2 mg (milligrams). Resident 1 takes Alprazolam 2 mg. at bedtime routinely. During a telephone interview on 3/7/25 at 4:20 p.m. with the pharmacist, the pharmacist stated all controlled medications need to be faxed to the pharmacy. The facility can send medication requests, even controlled medications electronically but a fax still needs to be sent for any controlled medication. The only exception…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow physician orders for one of two sampled residents (Resident 1), when pain medication was not ordered until two days post orders and incorrect frequency of medication recorded. This failure had the potential for Resident 1 to suffer unnecessary physical discomfort. Findings: During a review of Resident 1's Medication List, from discharging hospital, dated 1/31/25, Hydrocodone 10 mg oral tablet (controlled substance, pain medication) was prescribed for back pain to be given every 4 hours as needed. During a review of Resident 1's Order Summary Report (Orders), dated 2/3/25, Hydrocodone 10-325 mg oral tablet with instructions to give by mouth every 6 hours as needed for lower back pain was entered on 2/2/25. During a concurrent interview and record review on 2/19/25 at 4:40 p.m. with Director of Nursing (DON), Resident 1's Medication List and Orders were reviewed. DON confirmed the order for the pain medication should have been written to physician's specified frequency and submitted to the pharmacy on 1/31/25 instead…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and observation, the facility failed to ensure adequate supervision for one of three sampled residents (Resident 1), to prevent elopement. The facility identified Resident 1 to be at risk for elopement and implemented a wander guard system (a wander management system that uses wearable bracelets, sensors, and a technology platform to help keep residents safe) but failed to provide adequate supervision and Resident 1 eloped on 12/30/24. Resident 1 was found five blocks away from the facility, unaccompanied. This failure resulted in Resident 1 eloping from the facility without staff knowledge, posing a potential risk for harm. Findings: During a review of Resident 1's admission Record, undated, the admission Record indicated, Resident 1 was admitted to the facility on [DATE] with the following diagnoses, Unspecified dementia (loss of brain function), essential hypertension (high blood pressure), age related osteoporosis (bones become weak and fragile), major depressive disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of two residents (Resident 1) was treated with dignity when the resident's behavior was escalating, and de-escalation techniques were not utilized. This failure had the potential to cause psychosocial harm to Resident 1 Findings: During an observation on 12/2/24 at 12 p.m. with the administrator (ADMIN), in the Admin's office, video footage dated 11/17/24 was observed. The video indicated, Resident 1 was at the nurse's station and a licensed nurse (LN 1) was on the phone behind the station. Resident 1 was cursing and reaching over the station to grab the phone while LN 1 continued to sit at the station. During an interview on 12/2/24 at 11:09 a.m. with licensed nurse (LN 1), LN 1 stated Resident 1 kept asking for medication, by shouting and cursing. LN 1 stated Resident 1's medications were late and was upset the medications were not given at a specific time. LN 1 stated Resident 1 kept coming up to the nurse's station upset, swearing, and cursing and requesting LN 2 who was in another room and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 42 citations
- Potential for harm · D2024-12-03 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a call light was functioning for one of two sampled residents (Resident 2). This failure had the potential to result in Resident 2 not having their needs met and sustain complications. Findings: During a concurrent observation and interview on 12/2/24 at 10:40 a.m. with Resident 2 in Resident 2 ' s room, Resident 2 stated staff did not come when the call light was pushed. Resident 2 pressed the call light and waited five minutes. There was no response, no ringing heard and the light outside of the room above the doorway was not lit. The call bell was observed not plugged into the wall. During a concurrent observation and interview on 12/2/24 at 10:45 a.m. in Resident 2 ' s room, with certified nursing assistant (CNA 1), CNA 1 stated could not hear the call bell ring and the light outside of the room above the doorway was not lit. CNA 1 observed call light plug was not plugged into the wall and stated the call light should always be plugged into the wall. During a concurrent interview and record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food safety standards were followed when: 1. A dietary aide/cook (DAC) was observed not following proper hygiene and sanitary practices during lunch tray preparation. 2. The frequency of the facility's ice machine sanitization schedule was not followed according to manufacturer's recommendations. These failures had the potential to cause food-borne illness to vulnerable residents currently residing in the facility. Findings: 1. During a lunch tray line observation on 11/19/24 at 12:15 p.m. inside the facility kitchen, with the registered dietitian (RD), certified dietary manager (CDM), and DAC, DAC was observed preparing cooked food for resident lunch tray distribution. DCA was noted measuring the food temperatures with gloved hands. Using the same pair of gloves, DCA continued to open/close cabinets and drawers, taking out spoons and scoops placing them onto the food trays for serving. Upon further observation, DCA was noted resting the plate against her body while scooping food onto the plate. DCA's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-21 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide nursing staff on a 24-hour basis to care for the residents' needs. This failure had the potential to result in residents not receiving necessary care. Findings: During a review of Report: Calculated Time by Entry, transmitted by the facility for the Payroll Based Journal (PBJ - quarterly staffing data report submitted to the Centers for Medicare and Medicaid Services [CMS] by long-term care facilities including the hours nursing staff are paid to work each day) Report for Quarter 1, 2024 (October 1, 2023 - December 31, 2023) with infraction dates of 11/05 (Sunday), 11/09 (Thursday), 11/12 (Sunday), 12/10 (Sunday) and 12/25 (Monday), there were no assigned Registered Nurses on the staffing assignments. For Quarter 2, 2024 (January 1, 2024 - March 31, 2024) with infraction dates of 1/19 (Friday), 3/02 (Saturday), 3/03 (Sunday) and 3/15 (Friday), there were no assigned Registered Nurses on the staffing assignments. During an interview on 11/20/24 at 3:15 p.m. with the facility Administrator (ADM), ADM validated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure there was an informed consent for the use of medication Xanax (drug that helps to control anxiety and panic attacks) in one of two sampled residents (Resident 44). This failure had the potential for Resident 44 to be on Xanax without being informed of the risk and benefits of the drug. Findings: During a concurrent interview and record review on 11/20/24 at 3:35 p.m. with the director of nursing (DON), Resident 44's physician's order was reviewed. The order indicated, Xanax Oral tablet 0.25 mg (milligram) 1 tablet every 8 hours if needed for anxiety and panic. There was no informed consent found for the use of Xanax indicating resident or representative was educated on the risk and benefits of the medication. DON was unable to locate a consent for the Xanax in Resident 44's chart. During a review of the facility's policy and procedures (P&P) titled, Informed Consent-Psychotherapeutic Medications and Restraint Devices, (undated), the P&P indicated in part, The healthcare practitioner ordering a psychotherapeutic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0577 — isolatedAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to have the most recent recertification survey results available to residents, family members and legal representatives of residents. This facility failure denied the opportunity for residents, family members, and legal representatives of residents to be aware of the facility's survey results. Findings: During an observation on 11/18/24 at 2:40 p.m. at the entrance check-in counter, the survey binder was inspected. The survey binder was missing the recertification survey results and plan of correction from the most recent recertification survey held 8/15/22 - 8/18/22. During an interview on 11/19/24 at 11:45 a.m. with the director of nursing (DON), the DON confirmed the most recent survey results inside the binder was dated July 2021. The DON was unaware a recertification survey had been conducted August 2022 and stated, It was? I will look into it and get back to you. During an interview on 11/19/24 at 12 p.m. with the administrator (ADM), the ADM stated the results of the last recertification survey from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for two of four sampled residents (Residents 44 and 17) when: 1. No care plan was developed for Resident 44 for the use of the medication Xanax (medication that helps control anxiety and panic attacks). 2. No care plan was developed for Resident 17 for the use of the anticoagulant medication Apixaban (a medication that helps prevent blood clots). These failures had the potential to result in misidentifying potential unneccessary use and abnormal bleeding complications for these residents. Findings: 1. During a concurrent interview and record review on 11/20/24 at 3:50 p.m. with the Director of Nursing (DON), Resident 44's Plan of Care was reviewed and there was no care plan addressing behavior monitoring and continuous use of Xanax found in the record. DON acknowledged there was no care plan regarding the use of the medication Xanax. 2. During a review of Resident 17's admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the timely revision/update of a comprehensive care plan for one of four sampled residents (Resident 12), to reflect changes in Resident 12's choices and change in condition. This failure resulted in an inaccurate care plan and had the potential to result in placing the resident at risk of not receiving the appropriate care. Findings: During an observation on 11/18/24 at 4:04 p.m. in room [ROOM NUMBER]-2, Resident 12 was observed in bed with a foot cradle (a frame attached to the foot of the bed to keep sheets and blankets away from feet and legs for pressure relief). Resident 12's feet were observed positioned on opposite sides of the pillow instead of above the pillow (used to off load feet to prevent pressure ulcer(s) from developing in the heel(s)), with a very pronounced foot drop (difficulty in lifting the front part of the foot). The foot board distance to the soles of the feet was approximately one (1) foot (12 inches).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff followed professional standards to provide quality care for three of seven sampled residents (Residents 403, 50, and 34) when: 1. A medication for Resident 403 was not administered per doctors' order. 2. A physician order was not carried out for Resident 50. 3. Post dialysis (treatment for kidney failure where blood is cleaned through an artificial filter) assessments were not completed for Resident 34. These failures had the potential to inappropriately identify and manage resident's health issues that may lead to serious harm. Findings: 1. During a review of Resident 403's Medication Orders, 11/19/24 the Orders indicated, an order for Furosemide (a medication that increases amount of urine output, helping the body eliminate accumulated/excess fluids) Oral Tablet 20 mg. (milligram). Give one tablet by mouth two times (9 a.m. and 9 p.m.) a day for CHF (Congestive Heart Failure - a long term condition that happens when the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure: 1. Acetaminophen (treat minor aches and pains, and reduces fever) was given as ordered for one of four sampled residents (Resident 403) 2. Levothyroxine (to treat an underactive thyroid gland [hypothyroidism]) was given before breakfast for one of four sampled residents (Resident 404) 3. Acamprosate (a medication used to help overcome alcohol dependence), and Magnesium Oxide (a supplement) were administered as prescribed to one of four sampled residents (Resident 202) These failures had the potential for the residents to not receive the maximum benefit from the medications. Findings: 1. During a medication administration observation on 11/19/24 at 08:02 a.m. with Resident 403, licensed nurse (LN 3) administered Acetaminophen (treat minor aches and pains, and reduces fever) 325 mg (milligrams) 1 tablet instead of 2 tablets as per the physician order to give Acetaminophen 650 mg. 2. During a medication administration observation on 11/19/24 at 8:18 a.m. with Resident 404, LN 3 administered Levothyroxine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure there was a Medication Regimen Review for Xanax (drug that helps to control anxiety and panic attacks) for one of two sampled residents (Resident 44). This failure had the potential for Resident 44 to have complications from the medication. Findings: During a concurrent interview and record review on 11/20/24 at 3:15 p.m. with the Director of Nursing (DON), Resident 44's physician's order was reviewed and indicated, Xanax oral tablet 0.25 mg (milligrams) was ordered on 10/30/24. Review of Resident 44's Medication Regimen Review (MRR), dated November 2024 indicated, there was no review for Xanax's continued use beyond 14 days. DON confirmed not finding any pharmacist review for Xanax. During a review of facility's policy and procedure (P&P) titled, Consultant Pharmacist Services Provider Requirements, (undated), the P&P indicated in part, Reviewing the medication regimen of each resident at least monthly, or more frequently under certain conditions and Communicating to the responsible prescriber and the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure there was a practitioner's (physician) justification for the continued use of Xanax (drug that helps to control anxiety and panic attacks) beyond 14 days for one of two sampled residents (Resident 44). This failure had the potential for Resident 44 to receive an unnecessary medication and have complications due to the medication. Findings: During a concurrent interview and record review on 11/20/24 at 3:15 p.m. with the director of nursing (DON), Resident 44's physician's orders and progress notes were reviewed. The order indicated, Xanax Oral tablet 0.25 mg 1 tablet every 8 hours if needed for anxiety and panic. There was no documentation found in the physician's progress notes justifying the need for continuous use of Xanax beyond 14 days. DON acknowledged there was no provider justification for the continued use of the drug (Xanax) beyond 14 days. During a review of facility's policy and procedure (P&P) titled, Psychotropic Medication Use, dated July 2022, the P&P indicated in part, PRN (if needed) orders for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than five percent. During medication administration for three of five residents (Residents 403, 404 and 202) four medication errors were observed out of 27 opportunities which resulted in an error rate of 14.81 percent. This failure had the potential for the residents to not receive the maximum benefit from the medications and sustain complications and side effects. Findings: 1. During a medication administration observation on 11/19/24 at 8:02 a.m. with Resident 403, licensed nurse (LN 3) administered Acetaminophen (treat minor aches and pains, and reduces fever) 325 mg (milligrams) 1 tablet instead of 2 tablets as per the physician order to give Acetaminophen 650 mg. 2. During a medication administration observation on 11/19/24 at 08:18 a.m. with Resident 404, LN 3 administered Levothyroxine (to treat an underactive thyroid gland [hypothyroidism]) 88 mcg (micrograms) after the resident had eaten breakfast and had taken other oral medications. Review of Davis's Drug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications and biologicals were safely labeled and stored in the medication storage room when: 1. An opened one-liter bottle of 0.9% Sodium Chloride solution (a solution used for wound cleaning) was found without an open date label. 2. Temperature logs for three sampled months for the two refrigerators used to store medications had days when temperature readings were out-of-range. The log did not have a section to indicate if adjustment was done when temperature readings were out-of-range. 3. A box of lemon glycerin swab sticks (cotton swabs used to soothe dry mouth) was found in the freezer. 4. Two plastic bags containing multiple labeled and unlabeled medications were found in the medication storage room sink. 5. One opened container of glucometer strips (a strip inserted in a device used to measure blood sugar level) was found in one medication cart without an open date label. These failures had the potential to result in ineffective and unsafe medication administration. Findings: 1. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure measures/system were in place to prevent the growth of Legionella (a bacteria found in water systems such as air conditioners, shower, sinks, and water fountains) and other opportunistic waterborne (a disease/infection from infected water) pathogens in their water system. This failure resulted in not having a water management program/system which had the potential to expose the residents of the facility to Legionella and other harmful waterborne pathogens. Findings: During a concurrent interview and record review on 11/20/24 at 4:52 p.m. with the Administrator (ADM) and Director of Nursing (DON), in the ADM's office, the Facility Assessment did not address a water management program. The ADM admitted they did not have a system in place to test and track for Legionella and other waterborne pathogens. The ADM stated they had not conducted water testing to ensure Legionella or other harmful waterborne pathogens were not present in the facility's water system. The ADM added that the facility did not have a water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure to provide a safe, functional, sanitary, and comfortable environment for two of four sampled residents (Residents 6 and 12). This failure resulted in compromising the comfort and safety of the residents and had the potential to result in adversely affecting the resident's health and well-being. Findings: During an observation on 11/18/24 at 12:56 p.m. in room [ROOM NUMBER]-2, Resident 6's bed was not in working order. Resident 6 was observed having difficulty feeding self. Attempts to elevate the head of the bed using the bed control switch proved unsuccessful. Resident 6 occupied B bed, next to her was A bed which was fully functional. During an interview on 11/18/24 at 1:04 p.m. with the maintenance supervisor (MS), MS stated was verbally informed on 11/14/24 by a night shift CNA the bed was not working. MS further stated parts have been ordered to repair the defective bed. When asked why Resident 6 was not moved to the other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three residents (Resident 1) Deep Tissue Injury (DTI) did not worsen and the resident did not develop further wounds. This failure resulted in the DTI becoming worse and the development of three additional pressure injuries, an additional hospital stay, and increased pain for Resident 1. Findings: During a review of Resident 1's admission Record, dated 4/20/24, the admission Record indicated, Resident 1 had diagnoses including, a pressure induced deep tissue damage (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) of right heel, spiral fracture of right tibia (break in bone from a twisting motion), Type II Diabetes (a chronic condition that causes high blood sugar levels in the blood which can delay and/or complicate wound healing), hemiplegia (Total paralysis of one side of the body) following a cerebral infarction (stoke, damage to tissue in the brain) muscle weakness and abnormal gait (walking). During a review of Resident 1 ' s Nursing admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-19 · tag F0836 — isolatedEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to comply with the state requirement of unusual occurrence by not reporting to the Department (State Agency) a fall with injury for one of two sampled residents (Resident 1). This deficient practice resulted in a delayed investigation by the Department for Resident 1's fall. Findings: During a review of Resident 1 ' s clinical record, dated 10/22/22, the clinical record indicated, Resident 1 sustained an unwitnessed fall from a wheelchair in the dining room of the facility, resulting in injuries, requiring emergency medical services (EMS) to be contacted and resident sent to the emergency room (ER). During an interview on 3/12/24 at 11:27 a.m. with the Administrator (ADM), ADM verbalized there was no report filed, the former Administrator at the time, did not report the fall to California Department of Public Health (CDPH) because the patient did not return to the facility from the hospital and therefore, they were not given a diagnosis. During a review of the facility ' s policy and procedure (P&P) titled,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-10 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide an environment free from restraints for one of two sampled residents (Resident 1) when the facility raised all four side rails. This failure had the potential to negatively affect the Resident 1's physical mobility and psychosocial well-being. Findings: During a review of the facility's policy and procedure (P&P) titled, Use of Restraints, dated 4/17, the P&P indicated in part, Practices that inappropriately utilize equipment to prevent resident mobility are considered restraints and are not permitted, including: a. using bedrails to keep a resident from voluntary getting out of bed as opposed to enhancing mobility while in bed. During a review of Resident 1's Consent for use of siderails, dated 7/30/19, the Consent indicated, I DO NOT consent to the use of side rail(s) recommended above and understand the related liabilities was marked. During an observation of Resident 1's room on 3/21/2024 at 10:40 a.m., Resident 1 was observed in the bed with all four bed side rails up. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-13 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident 1), was provided a written Bed Hold notice. This failure resulted in Resident 1 being denied readmission to the facility, after hospitalization. Findings: During an interview on 1/6/24 at 3 p.m. with the Business Office Assistant (BOA), BOA verbalized, she spoke to the Resident 1's representative per phone regarding the bed hold notification. The representative was not provided a written copy of the bed hold notification. During a review of Resident I's Bed Hold and Return Notification, dated 11/29/23, the Bed Hold and Return Notification indicated, the form was unsigned by Resident I's representative. During a review of Resident I's California Standard admission Agreement for Skilled Nursing Facilities and Intermediate Care Facilities, dated 8/3/23, the Agreement indicated, If you must be transferred to an acute hospital for seven days or less, we will notify you or your representative that we are willing to hold your bed.
- Potential for harm · D2024-01-25 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess the skin status for one resident (Resident 1) upon admission. This failure had the potential for Resident 1 to not receive needed care. Findings: During a review of Resident 1's History & Physical (H&P), the H&P indicated, Resident 1 was a [AGE] year-old female admitted on [DATE] for short term rehab after a Right (R) Total Knee Arthroplasty (TKA). Other diagnoses included, Osteoarthritis of right knee, difficulty in walking, muscle weakness and abnormal gait and mobility. During an interview on 12/13/23 at 5:30 p.m. with Director of Nursing (DON), DON stated Resident 1 came with bruises on her right side - hip, flank, and back. During an interview on 1/24/24 at 12 p.m. with Administrator (ADMIN), ADMIN stated the DON described Resident 1's bruising to have already been black and blue, turning yellow/green and fading. During a review of Resident 1's Nursing admission Screening/History, dated 10/23/23, the Nursing admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-18 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive person-centered care plan was developed and implemented with measurable objectives and individualized interventions for four of 13 residents in the sample. (Residents 40, 45, 41 and 14). As a result of this deficient practice, the residents had a potential to be at risk of not attaining or maintaining their highest practicable physical, mental, and psychosocial well-being and, had a potential negative impact on the resident's quality of life, as well as quality of care and services received. Findings: 1. During a review of Resident 40's clinical records on 8/17/22 at 09:23 AM, the record indicated Resident 40 was admitted to the facility on [DATE] with diagnoses including but not limited to anxiety disorder and depression. Concurrent review of the admission Minimum Data Set (MDS-an assessment) dated 7/27/22, in Section E, documented resident 40 has manifested delusions; and in Section N, documented the resident has received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-18 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility staff failed to ensure the facility is free of a medication error rate of 5% or more as evidenced by 4 medication errors out of 42 medication administration opportunities or an error rate of 9.52%. when: 1. Resident 22 received 37.5 mg of metoprolol tartrate (a medication to lower blood pressure) instead of 50 mg. 2. Resident 21 received 1 patch of 4% lidocaine (a numbing agent) instead of 2 patches applied to the lower back. 3. Resident 21 received 2 drops of Dorzolamide HCL 2% (eye drops used to treat residents increased eye pressure) to both eyes immediately followed by 2 drops of Tears Naturale (a viscous solution that acts as an artificial tear). There should be a 3-5-minute interval between the two medications. 4. Resident 21 inhaled 2 puffs of Trelegy Elipta Aerosol Powder, (a combination of drugs used for patients with Chronic Obstructive Pulmonary Disease or COPD which is a group of lung disease that block airflow and make it difficult to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe food handling and sanitation were implemented when: 1. Food items were unlabeled and/or undated in the utility refrigerator adjacent to the nursing station. 2. Staff could not demonstrate competency during chemical testing of the kitchen sanitizing solution. These failures had the potential to cause foodborne illness to the highly susceptible residents currently residing in the facility. Findings: According to the FDA (Food and Drug Administration) Food Code 2017, A Highly susceptible population means persons who are more likely than other people in the general population to experience foodborne disease because they are: (1) Immunocompromised; . or older adults; and (2) Obtaining food at a facility that provides services such as . health care. 1. During a concurrent observation and interview on 8/17/22, at 10:51 am, with Director of Nursing (DON), the utility room refrigerator was inspected and DON stated it was used to store things for med pass like apple sauce or pudding for residents. The DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain infection control practices when the contact time (time product should stay wet) of a disinfectant/cleaner could not be verbalized by staff. This facility failure had the potential to result in cross-contamination (the transfer of harmful bacteria) that could impact residents' health and safety and cause preventable HAIs (Healthcare Associated Infections) for residents in an already compromised condition. Findings: During an observation and concurrent interview on 8/18/22, at 9:36 am, with a janitor (JA1) and a housekeeper (HK1), HK1 had a bucket with bleach and water to use as disinfectant/cleaner on cleaning cart. HK1 stated the contact time for the bleach and water mixture is one minute. HK1 and JA1 could not verbalize the correct contact time for the products used when asked. The infection preventionist (IP) confirmed that HK1 and JA1 should be able to verbalize contact times for products being used. During a review of the facility policy and procedure (P&P) titled, Cleaning and Disinfection of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-18 · tag F0886 — failed to test for COVID-19 as required — patternPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow its Mitigation Plan for the prevention and containment of COVID-19 when testing for two of three sampled staff were not conducted according to the recommended frequency. This deficient practice had the potential to contribute to the transmission and spread of infectious diseases, such as COVID-19, to residents, staff, and visitors in the facility. Findings: During an interview and concurrent record review on 8/16/22, at 4:01 pm, with the Infection Preventionist (IP), (nurse who helps prevent and identify the spread of infectious agents like bacteria and viruses in a healthcare environment) the IP stated that during an outbreak of COVID-19 the facility test all staff and Residents twice a week. The IP stated due to an outbreak twice weekly testing was being performed from 13/30/21 until 2/4/22. IP was not able to provide documentation for twice weekly testing for licensed nurse (LN2) on1/4/22,1/14/22, and 2/4/22 or for laundry staff (L1) on 1/4/22, missing 1/7/22).The IP confirmed the twice weekly testing was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-18 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a baseline care plan was initiated within forty-eight hours of admission for one sampled resident (Resident 40). This failure had a potential for the staff to not have proper guidelines to follow to ensure proper care and services for Resident 40 were received. Findings: During a review of Resident 40's clinical records on 8/18/22 at 09:17 AM, the record indicated Resident 40 was admitted to the facility on [DATE] with diagnoses including but not limited to displaced comminuted fracture of shaft of left fibula (A fracture where the bones are broken in several fragments and are not aligned of the lower leg), displaced fracture of medial malleolus of left tibia (a break in the bone on the inside of the ankle where the bone fragments are not in alignment) and unspecified fall. Review of the admission minimum data set (MDS-part of the federally mandated process for assessing individuals receiving care in certified skilled nursing facilities) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility staff failed to ensure for one resident's (Resident 41) comprehensive care plan pertaining to psychotropic (drugs that affect a person's mental state) use was reviewed, evaluated for effectiveness, and revised. This failure resulted in resident 41's behaviors not being monitored to justify the continued use of the psychotropic medications. Findings: Review of the clinical record for Resident 41 on 8/18/22 at 09:37 AM, indicated Resident 41 was admitted to the facility on [DATE] with diagnoses included, but not limited to unspecified anxiety disorder and unspecified depression. Review of the current care plan for Resident 41,dated 6/9/22, indicated in part, The resident uses anti-anxiety medication related to panicky feeling with intervention included to monitor for target behavior. The resident uses antidepressant medication related to episode of tearfulness with intervention included to monitor change in behavior. Review of the admission Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were accurately administered to two of 13 sampled residents (Resident 21, Resident 22) when: 1. Resident 22 received 37.5 mg of metoprolol tartrate (a medication to lower blood pressure) instead of 50 mg. 2. Resident 21 received one patch of 4% lidocaine (a numbing agent) instead of two patches applied to the lower back. 3. Resident 21 received two drops of Dorzolamide HCL 2% (eye drops used to treat increased eye pressure) to both eyes and then immediately followed by two drops of Tears Naturale (a solution that act as artificial tears). The three to five minutes interval between the two medications was not observed. 4. Resident 21 inhaled two puffs of Trelegy Elipta Aerosol Powder, (a combination of drugs used for patients with Chronic Obstructive Pulmonary Disease or COPD which is a group of lung disease that block airflow and make it difficult to breathe). Resident 21 was provided with water to rinse the mouth with,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to appropriately label and store drugs when: 1. Two (2) boxes of Tylenol/Paracetamol (a medication for pain relief) suppositories were improperly stored in the medication room based on temperature requirements of 20-25 ºC (68-77º F) or in a cool place. 2. One (1) vials of Purified Protein Derivative (PPD also known as Tuberculin, (used to diagnose tuberculosis) was located in the refrigerator in the medication room. The opened date was documented on the box as [DATE]. 3. A medication of hydrocodone acetaminophen (Norco 5-325 a medication for pain relief) found in the north wing medication cart was expired with a an expiration date of 7/22. These failures had the potential for residents to receive expired, ineffective, and contaminated medications. Findings: 1. During an observation on [DATE], at 03:25 p.m. in the medication storage room, 2 boxes of Tylenol /paracetamol suppository were located in one of the storage cabinets. The Tylenol…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-18 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide physical therapy (PT) services as ordered to one of 13 sampled residents (Resident 22). This failure prevented Resident 22 from receiving PT services to improve functional mobility and had the potential to promote deterioration of muscle strength. Findings: During a review of Resident 22's, admission Record (AR), dated 8/18/22, the AR indicated in part, Resident 22 was an [AGE] year-old, female resident who was admitted in the facility on 12/2/21, with diagnoses including, Hemiplegia/ Hemiparesis following Cerebral Infarction (weakness/paralysis on one entire side of the body caused by stroke), Chronic Kidney Disease (gradual loss of kidney function), and Vascular Dementia (altered thought processes caused by brain damage from impaired blood flow to the brain). During a review of Resident 22's, Order Summary (OS), from 12/1/21 through current, the OS indicated in part, the physician order that read, Continue PT 5x per week for ther ex…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document accurately the consent for Pneumococcal (bacterial infection) immunizations for one resident (Resident 40) and provide a Pneumococcal immunization for one resident (Resident 12). This facility failure had the potential to result in residents acquiring complications from Pneumococcal disease. Findings: Review of the facility policy and procedure (P&P) titled, Infection Control - Influenza and Pneumonia Immunizations for Residents, dated 5/12/22, the P&P indicated in par, That the resident either received the pneumococcal immunization or did not receive the pneumococcal immunization due to medical contraindication or refusal. During an interview and concurrent record review on 8/16/22, at 4:01 pm, with the infection preventionist (IP), Resident 12's Pneumococcal Immunization informed consent dated 7/8/22 was reviewed. The consent indicated Resident 12 gave consent to get the Pneumococcal immunization. The IP confirmed Resident 12 has not received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-05-23 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store and distribute food in accordance with professional standards for food service safety when: 1. Expired food items were found in the dry food storage room. 2. Dented can stored in dry food storage room. 3. Food items were stored on the floor in the emergency supply room. 4. Expired food items were found in the emergency supply room. 5. A dietary staff employee was not wearing protective hair covering while in kitchen. These facility failures had the potential for to spread food borne illnesses. Findings: 1. During an observation and concurrent interview with the food and nutrition manager (Mngr 1) on 5/20/19 at 12:02 p.m., one container of olives was with the expiration date of 4/19/19 and one bottle of red wine vinegar was with the expiration date of 11/4/18 were found in the dry food storage room,. Mngr 1 confirmed the olives and vinegar were expired and stated, Yes it's expired. 2. During an observation and concurrent interview on 5/20/19 at 12:05 p.m., in the dry food storage room, one dented can of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-05-23 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure: 1. The appropriate personal protective equipment (PPE) was worn by staff when sorting soiled laundry 2. Hand hygiene was performed in-between patients when passing medications These facility failures had the potential to result in cross contamination of micro-organisms and spread of infectious disease to residents and staff Findings: 1. During an observation on 5/22/19 at 10:22 a.m., in the facility soiled laundry room, the laundry staff (LS1) was wearing an apron with no sleeves, covering only the front of her uniform, and gloves. During an interview with the Maintenance Supervisor(MS) whom the laundry staff report to, on 5/22/19 at 10:35 a.m., the MS acknowledged the apron used by the laundry staff did not cover the arms of LS1 and there was an opportunity for the soiled linen to come in contact with the skin and clothing of LS1. The facility policy and procedure titled Departmental (Environmental Services) - Laundry and Linen revised 2/14, indicates Employees sorting or washing linen must wear a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-05-23 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the facility's policy and procedure on medication administration was implemented by one licensed nurse (LN2) during a medication pass observation. The facility failure had the potential to cause medication errors. Findings: According to [NAME] and [NAME], seventh Edition, Fundamentals of Nursing. Chapter 35, Medication Administration, page 709, indicates Record medication administration as soon as medications are given. During observation of medication administration and concurrent interview with LN2 on 5/21/19, at 12:02 P.M., LN2 initialed the Medication Administration Record (MAR) prior to administrating medication for one sampled resident, (Resident 13), and four unsampled residents, (Residents 4,11,35, and 37). LN2 stated,I was told to pop, sign and pass and if they refuse then circle and write reason on the back of the MAR. The facility policy and procedure titled: Medication Pass Procedure, revised 02/2017, indicated, The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-23 · tag F0577 — isolatedAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure results of the most recent survey was posted in a location readily accessible to residents/or responsible parties and the public. This failure had the potential to infringe on the residents right to know the facility's overall rating on resident care issues and the corrected actions being implemented. Findings: During the facility tour on 5/20/19 at 2:40 p.m., no recent survey results was noted posted for residents and public to view inside the facility area. During an interview with administrator (Admin) on 5/20/19 at 2:47 p.m., the ADM acknowledged the binder containing the previous year's survey is usually kept at the main entrance on the credenza (side board/table). Admin further acknowledged the survey binder was not on the credenza and stated they're out looking for it. The facility policy and procedure titled Survey results, Examination of dated 2007, indicated A copy of the most recent standard survey, including any subsequent extended surveys, follow-up revisits reports, etc., along with state…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-05-23 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the presence or non presence of an advance directive (legal statement of the residents life sustaining measures choices ) was determined upon admission in one sampled resident (Resident 41). This failure had the potential to not validate the legal life sustaining choices to be implemented on the resident during a life emergency situation. Findings: During a review of the medical record for Resident 41, the face sheet, dated 4/30/19, under the section Advance Directive was left blank. The documentation on the undated Social Services Assessment sheet, under the category advance directive indicated see POLST. Review of Resident 41's POLST dated 4/29/19, indicated the resident was not to be resuscitated (DNR -do not resuscitate) when breathing stops, comfort measures only to relieve pain and trial artificial feeding. Section D for advance directive was left blank. Resident 41's POLST was signed by a responsible party. The facility policy and procedure titled Physician Orders for Life Sustaining Treatment (POLST) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a tab alarm (alarming device) was in place on the wheelchair for one of two sampled residents (Resident 49) as careplanned as one of the intervention for falls. This failure had the potential for staff to be not alerted when the resident gets up and out of the wheelchair with no assistance which can result to a fall and injury. Findings: During a review of the clinical record for Resident 49 the care plan titled Falls dated 04/01/16, indicated Resident 49 was a high risk for falls. One of the care plan interventions to prevent falls and maintain a safe environment was a tab alarm in place at all times on the wheelchair and bed. The Fall Risk Assessments dated 10/17/18, 01/17/19, and 4/17/19, indicated the facility assessed Resident 49 to be a high risk for falls During an observation on 5/22/19, at 10:43 a.m., Resident 49 was sitting up in wheelchair and propelling self down the hallway. The resident's whellchair had no tab alarm in place. During an observation and concurrent interview on 5/22/19 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility failed ensure a cautionary sign for oxygen usage was posted outside a resident room while oxygen was in use for one of three sampled residents (Resident 5). This failure placed residents and visitors at risk for non knowledge of the cautionary measures to be implemented (like no smoking) when in an environment with oxygen on. The failure can result to fire, explosion, or burns Findings: During an observation on 5/20/19 at 3:00 p.m., Resident 5 was on oxygen via a nasal cannula ( NC-tubing for oxygen via nose). Posted sign indicating oxygen use was not noted outside the resident's room. During an observation and concurrent interview with licensed nurse (LN 3) on 5/20/19 at 3:36 p.m., LN 3 confirmed Resident 5 was receiving oxygen and acknowledged no sign was posted outside the resident's room. LN 3 indicated a sign is supposed to be posted outside a resident's room when oxygen therapy is being administered.
- Potential for harm · D2019-05-23 · tag F0741 — failed to have staff trained for behavioral health — isolatedEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure facility staff received the required 5 hours training on dementia care (memory loss) to enable and equipped staff on caring for the needs of residents with mental and or psychosocial disorders. This failure has the potential for residents not to received the needed care to attain or maintain their highest practicable mental and psychosocial well-being. Findings: The facility policy and procedure titled Staff Development Program revised 4/10, indicated All personnel must participate in initial orientation and regularly scheduled in-service training classes . 2. All personnel are required to attend staff development classes . During a review of the facility In-Service Calendar for 2019, the bottom of the page indicates CNA's are required to have 5 hours of dementia specific training per year During the review of the employee file for certified nursing assistant (CNA 4) the Individual In-Service Training Record for 2018 indicated only one hour of dementia training was received. During an interview with the director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the use of the medication Seroquel (antipsychotic medication used to treat certain mental/mood conditions) in one of four sampled residents (Resident 38) with the condition of dementia (memory loss) was evaluated for necessity and effectiveness. This failure had the potential for the unnecessary use of antipsychotic medication with the risks for complications on the resident. Findings: The facility policy and procedure titled Antipsychotic Medication Use revised 2/14, indicated Antipsychotic medications may be considered for residents with dementia but only after medical, physical, functional, psychological, emotional psychiatric, social and environmental causes of behavioral symptoms have been identified and addressed .6. Antipsychotic medications shall generally be used only for the following conditions/diagnosis as documented in the record, consistent with the definition(s) in the Diagnostic and Statistical Manual of Mental Disorders: .(f) Psychosis in the absence of dementia . During a review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-23 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure: 1.A resting hand splint (support device) was in place and worned by Resident 6 as ordered by the physician. This failure had the potential for the resident to developed increased contractures (tightening of bones and muscles). 2. Resident 6 received Range of Motion (ROM) exercises as ordered by the physician. This failure has the potential for the resident to developed muscle weakness which can result to decrease mobility (movement). Findings: 1.During a review of the clinical record for Resident 6 on 5/20/19, the Physician's Order, dated 2/15/19, indicated, right resting hand splint to prevent further contractures and prevent skin breakdown. During an observation on 5/20/19 at 12:55 P.M. inside Resident 6's room, Resident 6 was without a right resting hand splint as ordered on 02/15/19. During a concurrent record review and interview with the occupational therapy assistant (OTA) on 5/20/19 at 3:35 P.M., the OTA stated, I ordered a resting hand for (Resident 6), I think the Administrator may have not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-05-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation interview and record review the facility failed to accurately document in the treatment record when: 1. Resident 18 refuses to wear arm brace/splint. 2. Resident 51's order for range of motion (ROM) exercises at five times per week (5x/wk) was only implemented at three times per week (3x/wk). These failures had potential for inaccurate documentation which can affect the implementation of the care the resident receives with the potential decline in the residents' medical condition. Findings: 1. During an observation on 5/20/19, at 2:26 p.m., Resident 18 was sitting up in bed. Resident 18 had a contracted left hand and not wearing an arm brace. During an observation and concurrent interview on 5/22/19 at 9:48 a.m., the nurse assistant (CNA2) acknowledged Resident 18 was asleep at this time and not wearing the arm brace. CNA 2 indicated the resident refuses to wear the brace sometimes when asleep. During an observation on 5/23/19 at 8:54 a.m. Resident 18 was asleep in bed, in supine position, and not wearing a brace on the left arm. During a review of the clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MAYER, HELENE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | since 12/01/2019 |
| TANNER, BRYAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 50% | since 12/01/2019 |
| MAYER PP ASSOCIATES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/01/2019 |
| ZERMATT U.S. HEALTH SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/01/2019 |
CMS files one row per role, so the 5 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $362K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055563. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.