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Shafter Nursing Care

140 East Tulare Avenue, Shafter, CA 93263 · For profit - Limited Liability company · 99 certified beds · (661) 746-3912 Medicare & Medicaid certified

Call the home — (661) 746-3912 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602, F0606) — most recent Sep 2024Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations$27,439 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0606) — most recent Sep 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $27,439 in federal fines (most recent 2024-11-19)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Urgent care / clinic
320 James St · (866) 707-6664 · Call to confirm hours
Pharmacy
825 Central Valley Hwy · (661) 746-5600 · Call to confirm hours
Grocery
111 Central Valley Hwy · (661) 746-2271 · Call to confirm hours
Park
364 Mannel Ave · (661) 746-3303 · Typically dawn to dusk
Place of worship
154 W Tulare Ave · (661) 746-6543

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased24.1%10.2%15.4%worse
Long-stay residents who lose too much weight3.3%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms15.7%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.4%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened13.9%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.1%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine98.6%98.2%95.3%typical
Long-stay residents with pressure ulcers3.2%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control15.9%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table7.0%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission8.6%23.0%22.6%better
Short-stay residents with an outpatient ER visit17.7%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.592.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.321.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

28.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 136 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

28.1%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
29.8%U.S. median 56.6%
Met the expected recovery
0.41U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 29.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 47 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF28.1%CMS range 21.0–34.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 7.2–13.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge29.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge48.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge31.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.6–9.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.941.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.37
RN hours/ resident / day
0.92
LPN hours/ resident / day
2.70
Aide hours/ resident / day
3.99
Total nurse hours/ resident / day
0.19
RN hoursweekends
43.1%
Total nursing turnover
16.7%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 82.8 residents a day — about 84% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.99 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.70 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.64 hrs/resident/day on weekends vs 4.14 on weekdays — 12% thinner on weekends. RN hours go from 0.45 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2026-04-09)
6
at the previous standard inspection (2024-12-19)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 12 most serious are shown; the remaining 26 are one tap away and print in full.

  • Actual harm · Gcited before2024-11-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement one of six sampled residents' (Resident 1) care plan (personalized plan of care outlining a person's needs and how they will be addressed) when the facility did not ensure Resident 1's room was well-lit and Resident 1 was wearing footwear (item of clothing that covers and protects the foot, including the soles of the feet) when walking. These failures resulted in Resident 1 sustaining a nondisplaced fracture (broken bone that did not move out of alignment) of the neck of the right femur (thigh bone) requiring open reduction and internal fixation (surgical procedure that treats severe bone fracture or dislocation by realigning the bones and stabilizing them with internal hardware [tools or devices used in medical procedures]). Findings: During a review of Resident 1's admission Record (AR), dated 11/15/24, the AR indicated, Diagnosis. Spondylosis (age-related breakdown in the spine [backbone]) . Muscle Weakness (Generalized). Anemia (condition in which the body does not have enough healthy red blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-09-17 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect one of three sampled residents (Resident 1) from financial abuse when: 1. The facility did not have a policy & procedure in place to protect vulnerable residents who do not have the mental capacity to manage their own financial matters. 2. The Social Services Director (SSD), as the perpetrator (culprit/wrongdoer), used Resident 1 ' s credit card (a plastic card you can use to buy goods and services and pay for them later) and debit card (a payment card that can be used in place of cash to make purchases or withdraw cash) without Resident 1 ' s consent when more than $6,500 in unauthorized purchases were made by her (SSD). These failures resulted in Resident 1 being a victim of financial abuse and resulting in over $6,500 in financial loss for Resident 1. Findings: 1. During a concurrent interview and observation on 9/17/24 at 11:48 a.m. with Resident 1, Resident 1 was sitting in a chair at the dining room table, with large white…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-07-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its policy and procedure titled, Response to Falls for one of three sampled residents (Resident 1). This failure had the potential for staff not identifying Resident 1's decline in condition and potential for delay in care. Findings: During an observation on [DATE] at 9:48 a.m. in Resident 1's room, Resident 1 was lying in bed with a soft neck brace (soft foam collar to stabilize the neck). Resident 1 was not answering to questions, was unable to be interviewed. During a review of Resident 1's SBAR (situation, background, appearance, review and notify) Communication Form dated [DATE] at 2:16 p.m., the SBAR indicated Resident [1] fell in the dining area. Noted a bump to the right head and right forehead. Recommendations: orders received to monitor for 72 hours and initiate neurological [network made up of brain, spinal cord, and nerves] checks per facility protocol. During a review of Resident 1's Emergency Department Reports (EDR),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-09 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) was on duty eight hours a day, seven days a week. This failure had the potential for resident care to be negatively impacted.Findings:During a concurrent interview and record review on 4/7/26 at 11:52 a.m. with Director of Staff Development (DSD), facility's Nursing Staffing Assignment and Sign-In Sheet (NSASS), dated January 2026 was reviewed. The NSASS indicated, there was no RN available to work in a consecutive 8 hour shift on 1/17/26 and 1/24/26. DSD stated there was no RN present in the building for 8 hours a day on 1/17/26 and 1/24/26.During a concurrent interview and record review on 4/7/26 at 11:54 a.m. with DSD, facility's NSASS, dated December 2025 was reviewed. The NSASS indicated, there was no RN available to work in a consecutive 8 hours shift on 12/24/25. DSD stated there was no RN present in the building for 8 hours a day on 12/24/25.During a review of the facility's policy and procedure (P&P) titled, RN Staffing Coverage Policy, dated 8/9/2016, the P&P indicated, F727…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the quarterly Minimum Data Set (MDS-part of the U.S. federally mandated process for clinical assessment of all residents in Medicare or Medicaid certified nursing homes. A comprehensive assessment of each resident's functional capabilities is completed) assessment for one of 44 sampled residents (Resident 10). This failure had the potential for Resident 10 to not receive the appropriate required services. Findings:During a review of Resident 10's MDS assessment, dated 3/9/26, the MDS indicated, Section I- Active diagnoses in the last 7 days included Depression (a common, serious medical illness that causes persistent sadness, loss of interest in activities, and a range of physical and emotional symptoms) and Schizophrenia (causing psychosis (hallucinations/delusions), disorganized thinking, and emotional disconnection from reality).During a review of Resident 10's Diagnosis Information (DI), dated 3/9/26, the DI indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure meal preferences were honored for one of 25 sampled residents (Resident 82). This failure had the potential for nutritional needs not to be met for Resident 82. Findings:During a review of Resident 82's Meal Ticket (MT), dated 4/7/26, the MT indicated, Resident 82 dislikes Spinach.During a concurrent observation and interview on 4/7/26 at 11:22 a.m. with Dietary Aide (DA) 1, in the kitchen, DA 1 was checking Resident 82's lunch tray during tray line. Resident 82's lunch tray contained Meatballs and Gravy, Penne pasta with Garlic & Herbs, Zesty Spinach, Fresh [NAME] Salad, and Chocolate Cake. DA 1 stated Resident 82's tray was ready to be delivered to Resident 82. During a concurrent interview and record review on 4/7/26 at 11:23 a.m. with DA 1 in the kitchen, Resident's 82's MT dated 4/7/26 was reviewed. The MT indicated, Resident 82 dislikes Spinach. DA 1 stated she had not noticed the tray had Spinach on it. DA 1 stated she should have caught it and should have removed the spinach from the tray since…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement effective infection control practices when:Hand hygiene was not provided for two of three sampled residents (Resident 19 and Resident 86) before residents were given their lunch tray. This failure had the potential to spread infection to residents.Dress Code policy was not followed by one of two sampled cooks (Cook 1) in the kitchen. This failure had the potential for food contamination.Findings: 1.During a review of Resident 19's BIMS (Brief Interview of Mental status), dated 1/17/26, the BIMS indicated Resident 19's score was 15 (cognitively intact). During a concurrent observation and interview with Resident 19 in Resident 19's room, Resident 19 was sitting up in bed eating his lunch. Resident 19 was asked if the Certified Nursing Assistant (CNA) had offered hand hygiene. Resident 19 stated he had not received hand hygiene and would like to have his hands cleaned. During an interview on 4/6/26 at 11:53 a.m. CNA 1 was asked if she had provided hand hygiene to Resident 19. CNA 1 stated she had not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-10 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide one of three sampled residents (Resident 1) Responsible Party (RP) a written notice of the Notice of Medicare Non-Coverage (NOMNC-a notification letter stating Medicare will no longer pay for services) and ensure NOMNC notice was understood by RP. This resulted in Resident 1 being discharged without being given the right to appeal the NOMNC decision.Findings:During an interview on 2/17/26 at 8:24 a.m. with Resident 1's RP, RP stated on 12/23/25 at approximately 4 p.m. she received a phone call from Social Service Designee (SSD) stating Resident 1 was being discharged to a room and board (housing arrangements for adults). RP stated she did not fully understand the NOMNC notice and was not given the option to appeal the NMNC decision. RP stated, She (Resident 1) was being discharged . I just did what they told me, I didn't know. I didn't know I had options.During a concurrent interview and record review on 2/23/26 at 1:03 p.m. with SSD, Resident 1's NOMNC letter was reviewed. The NOMNC letter indicated Please sign…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-19 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Ensure food was dated and stored under sanitary conditions. 2. Ensure food was maintained at safe temperatures. These failures had the potential to result in residents getting food borne illnesses. Findings: 1. During a concurrent observation and interview on 12/16/24 at 9:15 a.m. with Dietary Supervisor (DS) in the kitchen, a container labeled peas was on the top shelf of Refrigerator #3 with an cracked/unsealed lid. DS stated the container of peas should have been sealed. During a concurrent observation and interview on 12/16/24 at 9:19 a.m. with DS at Refrigerator #5, an egg tray containing approximately two dozen eggs was open, uncovered, and undated. A carton of Liquid Pasteurized eggs was opened but without an open date. DS stated the egg tray should have been left in the original container and there was no way to determine the expiration date of the eggs. DS stated the carton of Liquid Pasteurized eggs was good for 7 days from the date it was opened but there was no open date. During a concurrent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-19 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled, Informed Consent for eight of eight sampled residents (Resident 31, Resident 38, Resident 44, Resident 46, Resident 49, Resident 75, Resident 76, and Resident 286) receiving psychotherapeutic (affect thought, mood, perception, or behavior) drugs when the resident or resident's representative did not sign the VERIFICATION OF RESIDENT INFORMED CONSENT FOR PSYCHOTHERAPEUTIC DRUGS (California) (VRIC) form. This failure had the potential to result in questions regarding if informed consent had been obtained. Findings: During a review of Resident 31's VRICs, the VRICs for the following psychotherapeutic medications were found not to contain the resident or resident representative's signature: Clonazepam for anxiety (excessive feelings of worry, fear, or unease), dated 11/9/23; Seroquel for schizophrenia (chronic mental illness causing altered thought processes, perceptions, emotions, and social interactions), dated 9/5/24; Cymbalta for neuropathic (nerve) pain, dated 9/11/24; and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-19 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) was scheduled and on duty eight hours a day, seven days a week. This failure had the potential for resident care to be negatively impacted. Findings: During a concurrent interview and record review on 12/17/24 at 11:05 a.m. with Director of Staff Development (DSD), the Nursing Staffing Assignment and Sign-in Sheet dated July 2024 were reviewed. The staff schedule indicated, there was no RN for 8 hours a day on 7/3/24, 7/4/24, 7/5/24, 7/6/24, 7/7/24, 7/8/24, 7/9/24, 7/10/24, 7/11/24, 7/12/24, 7/14/24, 7/15/24, 7/16/24, 7/17/24, 7/18/24, 7/19/24, 7/20/24, 7/21/24, 7/23/24, 7/25/24, 7/26/24, 7/27/24, 7/28/24, 7/29/24, 7/30/24, 7/31/24. DSD stated there was no RN present in the building for 8 hours a day on those days. During a concurrent interview and record review on 12/17/24 at 11:33 a.m. with DSD, the Nursing Staffing Assignment and Sign-in Sheet dated August 2024 was reviewed. The staff schedule indicated, there was no RN for 8 hours a day on 8/1/24, 8/6/24, 8/7/24, 8/8/24, 8/9/24, 8/10/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-19 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Performance Evaluation (PE-a process to give employees feedback on their job performance) for two of eight sampled employees (Certified Nursing Assistance [CNA] 3, CNA 4), were completed. This failure had the potential for the staff not be aware of their need for improvement in certain areas, which could affect patient care. Findings: During a concurrent interview and record review on 12/18/24 at 8:33 a.m. with Director of Staff Development (DSD), CNA 3's PE was reviewed. The PE indicated, CNA 3 was hired on 3/28/23 and there was no PE found in their employee file. DSD stated CNA 3's annual PE had not been completed. During a concurrent interview and record review on 12/18/24 at 8:55 a.m. with DSD, CNA 4's PE was reviewed. The PE indicated, CNA 4 was hired on 11/1/21 and there was no PE found in their employee file. DSD stated CNA 4's annual PE had not been completed. During a review of the facility's policy and procedure titled, Employee Performance Evaluation, (undated), the P&P indicated, To provide employees…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · D2024-12-19 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure MDS (Minimum Data Set - assessment tool) quarterly (every three months) assessment was completed for one of 16 sampled residents (Resident 77). This failure had the potential for the delay in development and implementation of Resident 77's individualized care plan. Findings: During an interview on 12/19/24 at 11:45 a.m. with Minimum Data Set Nurse (MDSN), MDSN stated MDS assessments need to be completed on admission, quarterly, annually and at discharge. MDSN stated MDS assessments need to be completed within 14 days of the Assessment Reference Date (ARD-the specific end point of look-back periods in the MDS assessment process). During a concurrent interview and record review on 12/19/24 at 11:53 a.m. with MDSN, Resident 77's clinical record (CR), (undated) was reviewed. The CR indicated, Resident 77's admission MDS was completed on 7/30/24. MDSN stated Resident 77's quarterly MDS assessment had not been completed and was overdue. MDSN stated Resident 77's quarterly MDS should have been completed in October 2024.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled, Pre-admission Screening and Resident Review (PASRR) for two of two sampled residents (Resident 66 and Resident 38) with identified serious mental illness diagnoses when an updated PASRR Level 1 was not submitted. This failure had the potential for residents not to receive the specialized mental health services to meet their needs. Findings: During a review of Resident 66's History and Physical Reports (H&P) from General Acute Care Hospital (GACH), dated 1/22/24, the H&P indicated, Resident 66 had a history of Schizoaffective Disorder (a serious mental health condition with symptoms of hallucinations [seeing or hearing things that are not there]), delusion (false belief that is held even when presented with evidence that it is not true), depression (persistent sadness), and mania (abnormally elevated mood, energy, or activity), Anxiety (excessive feelings of worry, fear, or unease), and Suicidal behavior (threatening to harm or kill oneself). During a review of Resident 66's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three sampled residents (Resident 2 and Resident 3) discharge care plans were developed. This failure had the potential for Resident 2 and Resident 3 to have unmet care needs upon discharge. Findings: During a review of Resident 2's admission Record, (AR) the AR indicated, Resident 2 was admitted on [DATE] and discharged on 9/12/24. During a review of Resident 2's Multidisciplinary Care Conference, (MCC) dated 9/9/24, MCC indicated, (Resident 2) wishes to return to room and board when discharge is appropriate. During a review of Resident 3's AR, the AR indicated, Resident 3 was admitted on [DATE] and discharged on 9/19/24. During a review of Resident 3's MCC, dated 6/12/24, the MCC indicated, (Resident 3) wishes to ALF (assisted living facility) when discharge is appropriate. During a concurrent interview and record review on 10/2/24 at 12:34 p.m. with the Director of Nursing (DON), DON stated Discharges are a team effort, planning start…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to report an allegation of financial abuse for one of three sampled residents (Resident 1) within 24 hours to the California Department of Public Health (CDPH) and complete a thorough investigation within five business days. This failure had the potential for Resident 1 experiencing continued financial abuse. Findings: During an interview on 9/17/24 at 11:18 a.m. with Social Services Director (SSD), SSD stated she called Resident 1 ' s bank and stated she pretended to be Resident 1 in order to reset (change) her pin number. SSD stated, Police Department [PD] came in last week or so, they pretty much just questioned who SSD and Administrator were. SSD stated on the weekends she [Resident 1] goes out with friends [unidentified] shopping. During an interview on 9/17/24 at 11:33 a.m. with Director of Nursing (DON), DON stated, PD came in last week, they spoke to resident [1] first then spoke to SSD, it was in regard to credit card fraud [wrongful or criminal deception intended to result in financial or personal gain]. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    During an interview and record review, the facility failed to follow their policy and procedures (P&P) titled, Abuse Prevention for two of 15 sampled employees (Licensed Vocational Nurse- LVN 2 and Certified Nursing Assistant- CNA 5) when reference checks were not completed prior to the date of hire. This failure had the potential to place residents at risk for abuse. Findings: During a concurrent interview and record review on 5/22/24 at 11:49 a.m. with Director of Staff Development (DSD), LVN 2's References for Potential Hires Candidate Employer/Reference Check [RPHCERC], dated 1/25/24 was reviewed. The RPHCERC indicated, Recruiter/Hiring Manager Role: The Recruiter or Hiring Manager will ensure that all employment references are completed prior to the new hire starting work. There was no documented evidence of reference checks. DSD stated LVN 2 employee file was incomplete. DSD stated employee files need to be complete to ensure the staff member is safe to work with the residents. During a concurrent interview and record review on 6/13/24 at 4:11 p.m. with DSD, CNA 5's employee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-09 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure ordered medication for one of three sampled residents (Resident 1) was administered within the ordered time frame. This had the potential for adverse side effects for Resident 1. Findings: During an interview on 3/6/24, at 2:53 p.m., with Resident 1, Resident 1 stated her Percocet (pain medication) was supposed to be administered at 12 pm today and she did not receive it until approximately 2:30 p.m. During an interview on 3/6/24, at 4 p.m., with Director of Nursing (DON), DON stated Resident 1's Percocet was scheduled to be administered at 12:00 p.m. DON stated the medication was considered timely if it was administered one hour before or one hour after the scheduled time frame. During a concurrent interview and record review on 4/5/24, at 2:52 p.m., with DON, Resident 1's Med [medication] Admin [administration] Audit Report (MAAR), dated 3/6/24 was reviewed. The MAAR indicated, Percocet Oral Tablet.give 1 tablet by mouth every 6 hours.3/6/24 12:00 (scheduled time to be given) .3/6/24 13:59 (indicating medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to protect one of five sampled residents (Resident 1) from staff verbal abuse. This resulted in staff verbally abused Resident 1 and had the potential to result in psychosocial harm for Resident 1. Findings: During an interview on 2/22/24 at 11:41 a.m. with Interim Administrator (IA), IA stated Certified Nursing Assistant (CNA 1), was witnessed by another staff member verbally abusing Resident 1 on 2/12/24. During an interview on 2/22/24 at 11:47 a.m. with Director of Staff Development (DSD), DSD stated CNA 1 was heard calling Resident 1 you old hag. DSD stated, calling resident you old hag is verbal abuse. During an interview on 2/22/24 at 12:01 p.m. with Housekeeper, Housekeeper stated he was in dining room cleaning when he heard CNA 1 telling Resident 1 in Spanish to shut up in a deep tone, like angry tone. Housekeeper stated when he stepped out to get a closer look as to what was happening, Housekeeper stated Resident 1 became aggravated when CNA 1 continued to tell Resident 1 in Spanish to shut up.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an allegation of abuse to the proper authorities for three of five sampled residents (Resident 1). This violated Resident 1, Resident 2, and Resident 3's patient rights. Findings: During an interview on 2/22/24 at 11:41 a.m. with Interim Administrator (IA), IA stated Certified Nursing Assistant (CNA 1) was witnessed by another staff member verbally abusing Resident 1 on 2/12/24. During an interview on 2/22/24 at 12:36 p.m. with Director of Nurses (DON), DON stated Resident 2 was noted with bruising to right wrist on 2/12/24. DON stated the facility did not know how Resident 2 sustained the bruise and only suspected it may have been due to an altercation between Resident 2 and Resident 3. During an interview on 2/22/24 at 2:05 p.m. with Ombudsman Intake Specialist (OIS), OIS stated Ombudsman (department of aging) did not received an SOC 341 (a required form used to report suspected abuse of dependent adults and elders) from the facility regarding the allegation of abuse between Resident 1 and CNA 1 on 2/12/24, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-20 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its Policy and Procedure (P&P) for Bed Hold for one of three sampled residents (Resident 1). This resulted in the facility not allowing Resident 1 to return to the facility after being transferred to the acute hospital for three days and had the potential for psychosocial harm. Findings: During an interview on 2/7/24 at 3 p.m. with acute hospital Social Worker (SW), SW stated Resident 1 had discharge order to return to the facility on 2/6/24 (3 days after hospitalization). SW stated the facility was notified on 2/6/24 of Resident 1 ' s discharge orders and was told by the facility Business Developer and Marketer (BDM) Resident 1 ' s bed had been given to another resident and they did not have any long-term beds available. During a review of Resident 1 ' s admission Record (AR), dated 2/8/24, the AR indicated Resident 1 was a female, originally admitted to the facility on [DATE]. The Progress Notes dated 2/3/24 at 1:22 a.m. indicated Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-20 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to permit one of three sampled residents (Resident 1) to return to the facility after three days of hospitalization. This resulted in Resident 1 having an unnecessary stay in the hospital for additional seven days. Findings: During an interview on 2/7/24 at 3 p.m. with acute hospital Social Worker (SW), SW stated Resident 1 had discharge order to return to the facility on 2/6/24 (3 days after hospitalization). SW stated the facility was notified on 2/6/24 of Resident 1 ' s discharge orders and was told by the facility Business Developer and Marketer (BDM) Resident 1 ' s bed had been given to another resident and they did not have any long-term beds available. During a review of Resident 1 ' s admission Record (AR), dated 2/8/24, the AR indicated Resident 1 was a female originally admitted to the facility on [DATE]. The Progress Notes dated 2/3/24 at 1:22 a.m. indicated Resident 1 complained of severe chest pain and SOB [shortness of breath] and requested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-12 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) toe was monitored when a scab was identified by the Physician and Licensed Vocational Nurse (LVN) 2 on two different occasions. This had the potential for staff to be unaware of the toe worsening. Findings: During a review of Resident 1 ' s Progress Notes (PN-completed by Physician 1) dated 11/14/23, the PN indicated, .left fourth toe healing, mild fibrous scar and scab to the distal tip which is stable, nail regrowing.Assessment/Plan.Advised her to let the scab fall off the left fourth toe. During a review of Resident 1 ' s PN (completed by Licensed Vocational Nurse (LVN 2) dated 1/5/24 (52 days after Physician 1 identified the scab to the left fourth toe) at 2:25 a.m., the PN indicated, Res [Resident 1] has c/o [complained of] sharp pain to L [left] 4th toe. Capillary refill < [less] 3 seconds, toes adjacent to affected toe is <4-5 seconds. MD notified. Nno [no new orders]. During a review of Resident 1 ' s PN (completed by LVN 2), dated 1/5/24 at 3:14…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its policy and procedure (P&P) on Theft/Loss Prevention for one of three sampled residents (Resident 1). This failure had the potential for grievances to go unresolved and result in negative consequences. Findings: During a review of Resident 1 ' s MDS (Minimum Data Set - an assessment tool) under Brief Interview for Mental Status (BIMS - an assessment tool for cognition), dated 9/26/23, the BIMS indicated, Resident 1 had a score of 15 out of 15 (cognition is intact). During an interview on 12/19/23 at 2:19 p.m. with Resident 1, Resident 1 stated he noted some personal items missing from his room approximately on 10/24/23, when he was moved into a new room. Resident 1 stated he voiced his concern to the facility Social Services Director (SSD). Resident 1 stated he requested the facility P&P on Theft/Loss but did not receive anything. Resident stated he also spoke with the facility Administrator around the same time and was told to wait a few days for a response. Resident 1 stated he was missing: A. Eight to ten…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy and procedure (P&P) titled Abuse Investigation and Reporting for one of 3 sampled residents (Resident 1) This failure had the potential to expose other residents in facility to abuse. Findings: During an observation on 12/29/23 at 11 a.m. in hallway, Certified Nursing Assistant (CNA) 1 was working in the building. During a review of untitled document, dated December 2023, the untitled indicated, CNA 1 worked on 12/27/23, 12/29/23, 12/30/23. During an interview on 12/29/23 at 10:10 a.m. with Administrator in Training (AIT), AIT stated, It ' s on me not suspending CNA. If investigation is still going on then staff under allegation should not be working on floor. During a review of the facility ' s P&P titled, Abuse Investigation and Reporting, dated 2017, the P&P indicated, All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (abuse) shall be promptly reported to local, state, and federal agencies (as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure care plans were consistently implemented for two of three sampled residents (Resident 1 and Resident 2). These failures had the potential for Resident 1 to suffer further alleged sexual altercations committed by Resident 2. Findings: During an interview on 11/30/23 at 12:49 p.m. with Resident 1, Resident 1 stated, It [alleged sexual altercation] has happened a few times, I am usually alone out front or smoking. Resident 1 stated Resident 2 still goes on smoke break. Resident 1 stated she must tell Resident 2 to get away from her. During an interview on 11/30/23 at 1:38 p.m. with Certified Nursing Assistant (CNA 1), CNA 1 stated smoke breaks are rotated. CNA 1 stated all residents go out at the same time. CNA 1 stated she has cared for Resident 1 often, she stated she has not been made aware of residents that are to be kept at a distance from Resident 1. During an interview on 11/30/23 at 1:49 pm with CNA 2, CNA 2 stated she works with Resident 2 sometimes but not that familiar with him (Resident 2). CNA 2 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-26 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, document reviews, and facility policy review, the facility failed to ensure there was registered nurse (RN) coverage seven days a week for the months of September 2023 and October 2023. This had the potential to affect all residents who resided in the facility. Findings included: Review of a facility policy titled, RN Staffing Coverage Policy, revised on 08/09/2016, revealed Policy Refer to F727 Federal Requirements. Definition: F727 requires that nursing homes have an RN onsite at least 8 consecutive hours a day, 7 days a week. A review of September 2023 staff schedule revealed there was no RN scheduled on 09/02/2023, 09/03/2023, 09/08/2023, 09/09/2023, 09/14/2023, 09/15/2023, 09/20/2023, 09/21/2023, 09/26/2023, and 09/27/2023. A review of October 2023 staff schedule revealed there was no RN scheduled for 10/02/2023, 10/03/2023, 10/08/2023, 10/09/2023, 10/14/2023, 10/15/2023, 10/20/2023, 10/21/2023, 10/26/2023, and 10/27/2023. During an interview on 10/25/2023 at 1:52 PM, the Director of Nursing (DON) stated the facility had only one RN that worked five days a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and facility policy review, the facility failed to ensure staff did not touch ready-to-eat food with their bare hands. This deficient practice had the potential to affect all residents who received food from the kitchen. Findings included: Review of a facility policy titled, Glove Use Policy, dated 2023, revealed, Gloved hands are considered a food contact service that can get contaminated or soiled. During an observation on 10/15/2023 beginning at 11:03 AM, [NAME] #9 and [NAME] #10 used various utensils and touched the countertops with their gloved hands. Without changing their gloves or sanitizing their hands, [NAME] #9 and [NAME] #10 picked up dinner rolls and placed them on resident plates. During an interview on 10/25/2023 at 12:21 PM, [NAME] #9 and [NAME] #10 stated they should not have handled any food with their bare hands. [NAME] #9 and [NAME] #10 stated they should have used tongs for the dinner rolls. During an interview on 10/25/2023 a 12:29 PM, the Dietary Manager stated she expected staff to not touch food with their bare hands. Per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record reviews, and policy review, the facility failed to provide a dignified meal experience for 3 (Resident #159, Resident #160, Resident #161) of 11 sampled residents who required assistance with their meals. Findings include: Review of a facility policy titled, Assistance with Meals revised July 2017, revealed 3. Residents who cannot feed themselves will be fed with attention to safety, comfort and dignity, for example: a. not standing over the residents while assisting them with meals. 1. A review of the Transfer/Discharge Report, indicated the facility admitted Resident #159 on 10/27/2020, with diagnoses that included encephalopathy, muscle weakness, and unspecified dementia. A review of the quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/03/2023, revealed Resident #159 had a Brief Interview for Mental Status (BIMS) of 02, which indicated the resident had severe cognitive impairment. The MDS indicated Resident #159 required limited assistance of one person for eating. Review of Resident #159's care plan,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, the facility failed to ensure the resident representative for 1 (Resident #152) of 27 sampled residents were invited to the resident's care plan conference meeting. Findings included: A review of a facility policy titled, Care Planning - Interdisciplinary Team, revised September 2013, revealed, 3. Every effort will be made to schedule care plan meetings at the best time of the day for the resident and family. A review of the Transfer/Discharge Report, indicated the facility admitted Resident #152 on 02/26/2021, with diagnoses that included anxiety disorder, cognitive communication deficit, hemiplegia and hemiparesis, major depressive disorder, schizoaffective disorder, mood disorder, dementia, and type 2 diabetes. A review of Resident #152's annual Minimum Data Set (MDS) with an Assessment Refence Date (ARD) of 08/10/2023, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 3, which indicated the resident had severe cognitive impairment. Per the MDS, the resident had a guardian or legally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, interviews, and facility policy review, the facility failed to provide a bed-side commode (BSC) for 1 (Resident #105) of 1 sampled resident reviewed for bowel and bladder incontinence. Findings included: A review of the facility policy titled, Accommodation of Needs, revised January 2020, revealed, Our facility's environment and staff behaviors are directed toward assisting the resident in maintaining and/or achieving safe independent functioning, dignity and well-being. The policy specified, 2. The resident's individual needs and preferences, including the need for adaptive devices and modifications to the physical environment, shall be evaluated upon admission and reviewed on an ongoing basis. A review of an admission Record indicated the facility admitted Resident #105 on 10/20/2023 with diagnoses that included fractures of the sternum, sacrum, left femur, muscle weakness and contusion (bruising) to the abdominal wall. A review of a Clinical Health Status with Baseline Care Plan dated 10/20/2023, indicated Resident #105 was oriented to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and facility policy review, the facility failed to ensure the Minimum Data Set (MDS) was accurate for 4 (Residents #52, #152, #154, and #157) of 27 sampled residents. Findings included: A review of a facility policy titled, Resident Assessments, revised 11/2019, revealed, All persons who have completed any portion of the MDS resident assessment from must sign the document attesting to the accuracy of such information. 1. A review of Resident #52's admission Record indicated the facility admitted Resident #52 on 02/25/2023. A review of Resident #52's Physician Orders for Life-Sustaining Treatment (POLST), dated 02/25/2023, indicated staff should not attempt resuscitation of the resident. A review of Resident #52's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 09/03/2023, revealed staff should attempt resuscitation of the resident. During an interview on 10/26/2023 at 12:23 PM, the MDS Coordinator indicated she was responsible for the completion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, interviews, and facility policy review, the facility failed to ensure 1 (Resident #101) of 1 sampled resident received oxygen therapy as ordered by the physician. Findings included: A review of the facility's policy titled, Oxygen Administration, revised 11/01/2017, revealed, Purpose To prevent or reverse hypoxemia and provide oxygen to the tissues. A review of Resident #101's admission Record indicated the facility readmitted the resident on 10/16/2023 with diagnoses that included metabolic encephalopathy and hypertension. A review of Resident #101's care plan initiated on 10/16/2023, indicated the resident had an alteration in respiratory status. Interventions directed staff to administer oxygen as needed per physician order, monitor oxygen saturations on room air and/or oxygen, and monitor the oxygen flow rate and response. A review of resident #101's physician orders revealed an order dated 10/16/2023, for continuous oxygen at five liters per minute by way of a nasal canula to maintain the resident's oxygen saturation level above 92%.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record reviews, and facility policy review, the facility failed to ensure an end date was obtained and documented on the physician's order for as-needed (PRN) psychotropic medications for 2 (Resident #53 and Resident #157) of 5 residents reviewed for psychotropic medications. Findings included: Review of a facility policy titled, Antipsychotic Medication Use, revised December 2016, revealed, 14. The need to continue PRN orders for psychotropic medications beyond 14 days requires that the practitioner document the rationale for the extended order. The duration of the PRN order will be indicated in the order. 1. A review of an admission Record revealed the facility most recently admitted Resident #53 on 10/04/2023 with diagnoses that included cerebral infarction (stroke), depression, anxiety disorder, and bipolar disorder. A review of an admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/10/2023, revealed Resident #53 had a Brief Interview for Mental Status (BIMS) score of 0, which indicated the resident had severe cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, record review, and facility policy review, the facility failed to ensure a medication that was not administered was not repackaged. Specifically, the facility did not ensure a controlled medication, alprazolam, was not placed back in the medication card and secured with tape. This deficient practice affected 1 (Resident #2) of 8 residents observed for medication administration. Findings included: Review of the facility's undated policy titled, Controlled Medications, indicated, When a dose of a controlled medication is removed from the container for administration but refused by the resident or not given for any reason, it is not placed back in the container. It must be destroyed in the presence of two licensed nurses and the disposal documented on the accountability record on the line representing that dose. A review of Resident #2's admission Record, revealed the facility admitted the resident on 08/26/2023, with a diagnosis to include anxiety disorder. A review of Resident #2's Order Summary Report for active orders as of 10/26/2023, revealed an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-31 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to: 1. Ensure the Ombudsman (Long Term Care Resident Advocate) was notified of facility-initiated discharges prior to the resident's being discharged from the facility for three of four sampled residents (Resident 1, Resident 2, Resident 3); 2. Ensure the Ombudsman was notified of a facility-initiated discharge for one of four sampled residents (Resident 4). These failures had the potential to result in inappropriate discharges. Findings: 1a. During a review of Resident 1's Noticed of Proposed Transfer and Discharge (NPTD), dated 7/25/23, the NPTD indicated, Discharge Effective Date: 7/28/23.Reason for discharge: The discharge is appropriate because your health has improved sufficiently so that you no longer require services provided by this facility. During a review of Resident 1's Send Result Report (SRR-confirmation of fax being sent to Ombudsman), dated 7/31/23 at 12:08 p.m., the SRR indicated, Resident 1's NPTD was sent to the Ombudsman on 7/31/23 (3 days after discharge from facility) at 12:07 p.m. b. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-09 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to: 1. Ensure sufficient nursing staff to meet the needs of four of four sampled residents (Resident 1, Resident 2, Resident 3 and Resident 4). 2. Ensure sufficient nursing staff to meet the needs of 92 out of 92 residents, when the facility did not meet the required Direct Care Service Hours Per Patient Day (DHPPD – actual hour of work performed per patient day by direct caregiver. The total number of hours worked performed per patient day divided by the average daily census). This failure had the potential for all residents in the facility to not receive timely and necessary nursing care, assure the resident's safety and maintain the highest practicable physical, mental and psychosocial well-being. Findings: 1. During an interview on 7/6/23, at 11:31 a.m., with Resident 1, Resident 1 stated, There never seems to be enough staff, seems like no one wants to work weekends. Resident 1 stated, it takes a long time for staff to answer call lights, sometimes the wait is an hour or more, especially at night and on weekends.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-09 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1), was free from a significant medication error, when Resident 1 did not receive a physician ordered anticoagulant (a blood thinner medication for treatment of blood clots) for five days. This had the potential for Resident 1 to develop additional blood clots, have a stroke (blockage of blood supply in the brain) and/or pulmonary embolism [blood clot in lungs] and the potential to result in death. Findings: During an interview on 7/6/23, at 11:31 a.m., with Resident 1, Resident 1 stated, she has concerns about the facility running out of her medications. Resident 1 stated, It seems like they are running out of one of them [Resident 1's medications] at least once a week. Resident 1 stated, The blood thinner seems to be out the most. I worry about not taking the blood thinner and having a stroke. During a review of Resident 1's Transfer/Discharge Report (TDR), dated July 6, 2023, the TDR indicated, Resident 1's admission to the facility occurred on 3/31/23. The TDR indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$27,439 in federal fines across 2 penalties.

  • $9,505 — penalty dated 2024-11-19
  • $17,934 — penalty dated 2024-09-17

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
FRANKEL, MOISHEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER20%since 04/01/2023
HAMMAMI, MOHAMEDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER20%since 01/17/2019
LEVY, DAVIDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER20%since 04/01/2023
MELLITI, RUSHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICERNO PERCENTAGE PROVIDEDsince 04/01/2023
PEASE, NATHANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER20%since 04/01/2023
TELMO, DIOIndividualW-2 MANAGING EMPLOYEEsince 01/17/2020

CMS files one row per role, so the 11 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.2M
Net patient revenuemost recent cost report
+13.7%
Operating marginrevenue minus expenses
$749K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 60%Medicare 29%Other / private 11%

This home reported $749K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$359per resident / day
operating cost
$10,917per month
≈ monthly operating cost
$416per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056035. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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