Simi Healthcare Center
5270 East Los Angeles Avenue, Simi Valley, CA 93063 · For profit - Limited Liability company · 99 certified beds · (805) 522-9155 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $8,446 in federal fines (most recent 2025-06-30)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.6% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.6% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.0% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 1.0% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 22.5% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.9% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 10.4% | 10.2% | 21.2% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.2% | 12.0% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 23.5% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.9% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.10 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.67 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 360 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 72.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 142 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.45 therapist hours per resident per day in 2026Q1 — more than 76% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.9%CMS range 49.2–59.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.7%CMS range 10.8–16.1 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 72.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 76.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 58.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 92.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 94.4% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 90.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.6%CMS range 7.8–14.0 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.41 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 92.3 residents a day — about 93% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.20 hrs/resident/day on weekends vs 4.73 on weekdays — 11% thinner on weekends. RN hours go from 0.57 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
58 citations, most serious first. The 11 most serious are shown; the remaining 47 are one tap away and print in full.
- Actual harm · G2025-06-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to administer ordered morning medications, including sliding scale insulin, and failed to monitor blood glucose levels as ordered for one of seven sampled residents (Resident 1). This failure resulted in Resident 1 experiencing critically high blood glucose levels, becoming unresponsive, requiring emergency medical treatment, and ultimately dying following transfer to an acute care hospital. Findings: During a review of Resident 1's admission Record (AR), dated 6/3/25, the AR indicated, Resident 1 was admitted in the facility on 4/24/25 with diagnoses including, diabetes mellitus type 1 (DM 1, condition in which the body cannot produce insulin or produces so little that insulin therapy is required to survive), Parkinson's disease (a progressive neurological disorder that primarily affects movement, causing symptoms like tremors, stiffness, and slow movement), hypertensive heart disease with heart failure (a condition resulting from long-term, uncontrolled high blood pressure that specifically leads to heart failure). During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to keep a resident free from hazards and provide the necessary monitoring and supervision for a resident with known diagnoses with Claustrophobia (an anxiety disorder characterized by an intense, irrational fear of confined or enclosed spaces) when a resident eloped from facility through the room window without staff notification for one of three sampled residents (Resident 1). This failure placed the resident at risk for serious injury and harm. During a review of Resident 1's admission Record (AR), Resident 1 was admitted to facility on 1/23/25 with diagnoses including, Altered Mental Status (a change in a person's normal thinking or awareness), Nontraumatic Chronic Subdural Hemorrhage (a slow developing collection of old blood on the surface of the brain that happens without a recent injury often due to fragile blood vessels), Type 2 diabetes mellitus (chronic metabolic disorder characterized by insulin resistance and relative insulin deficiency, leading to high blood sugar), Paroxysmal Atrial Fibrillation (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records for one of three residents (Resident 1) by failing to ensure a physician signature was obtained for Resident 1's, Physician Orders for Life-Sustaining Treatment (POLST), form dated 10/24/25.This failure resulted in conflicting medical records and delayed timely emergency medical decision-making during a change in Resident 1's condition, including during the emergency response preceding the resident's death.During a review of the Resident 1's admission Record (AR), the AR indicated Resident 1 was an [AGE] year-old female, initially admitted to facility on 06/18/2020 with the last re-admission date of 06/16/2025. Resident 1's diagnoses included, fracture (break) of left humerus (upper arm), acute and chronic respiratory failure with hypoxia (a condition in which the lungs are unable to deliver enough oxygen into the blood, occurring both suddenly and over time, resulting in dangerously low oxygen levels),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-07 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure there was a full time Director of Food and Nutrition Services (DFN) who met the federal and state's education qualification requirements to carry out the functions of the food and nutrition services. In addition, the facility failed to ensure the part-time contracted Registered Dietitian (RD) provided sufficient frequently scheduled consultation to the DFN to include overseeing kitchen sanitation, food preparation, meal service and food storage.This failure that had the potential to place 69 of 69 residents who received meals from the kitchen at an increased risk of foodborne illness and/or unmet nutritional needs. During an interview on 08/4/25 at 9 a.m. with Dietary Aide (DA) in the kitchen, DA stated they had a full-time dietary manager and there was an assistant manager, but both were off today. During an interview on 8/4/25 at 10:29 a.m. with per diem (was on site to help for a limited time) Dietary Services Supervisor (PD-DSS), PD-DSS stated the DFN that had worked at the facility for a year in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure sanitation and food safety in the kitchen when: 1. Multiple opened and prepared food items were unlabeled or undated in the reach-in-freezer, walk-in refrigerator and dry storage areas. 2. The walk-in refrigerator and dry storage room were not maintained in clean and sanitary condition, as evidenced by cracked fixtures, holes in the ceiling, debris on the floor and shelving, dust built up on fans and pipes, and visible black residue on walls. 3. Clean food service equipment was not handled and stored in a sanitary manner as evidenced by designating visibly soiled equipment as clean and handling clean rack of dishes with unwashed hands. These deficient practices had the potential to contribute to environmental cross-contamination, promote bacterial growth and lead to foodborne illness, thus placing 69 of 69 residents who consume facility prepared meals at risk. Findings: 1. During a concurrent observation and interview on 8/4/25 at 9:06 a.m. with the Dietary Aide (DA), a cardboard box of frozen broccoli…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-07 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that1. All medications stored in the facility's drug storage areas were available for use and had not expired.2. Pharmaceutical E-Kits (Emergency Kits containing antibiotics, sedatives, pain medications in limited quantities intended for use when supplies are limited) were replaced after opening.These failures had the potential to affect the efficacy and availability of medications administered to residents. Findings: 1. During a review of the facility’s policy and procedure (P&P) titled, “Storage of Medications,” dated 1/2025, the P&P indicated, “Procedures…n. Outdated, contaminated, or deteriorated medications…shall be immediately removed from stock…” During a concurrent observation and interview on [DATE] at 10:58 a.m. with the Infection Preventionist (IP) in Station 1 Medication Room, storage cabinets and countertop baskets used for storage of medications were observed. The following six items were found to be expired: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-07 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide monthly medication reviews for the months of May, June, and July 2025 for 4 of 19 sampled residents (Residents 7, 101, 2, and 12).This failure has the potential to result in residents having side effects or adverse reactions to medications and the attending physician not to be notified. During a review of Resident 7’s “admission Record (AR),” dated 8/5/25, the “AR” indicated, Resident 7 was admitted to the facility on [DATE] with diagnoses including, but not limited to colostomy status (a surgical procedure that creates an opening (stoma) in the colon, bringing it to the surface of the abdomen, to allow for the passage of stool when normal bowel function is disrupted), gastrostomy status (an opening into the stomach from the abdominal wall made surgically for the introduction of food), and neuromuscular dysfunction of the bladder (a condition where the nerves controlling the bladder and urinary sphincter muscles don't function properly).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure:1. Medications were stored in accordance with manufacturers' storage specifications and/or the facility's policies and procedures (P&P).2. Medication room storage temperatures were continually monitored.These failures had the potential to affect the efficacy and availability of medications administered to residents and alter the delivery of these medications. Findings: 1. During a concurrent interview and record review on 8/4/2025 at 11:10 a.m. with the Infection Preventionist (IP), the manufacturers specifications for Bisacodyl (Dulcolax) (laxative used to treat constipation) and Acetaminophen (Tylenol) (pain reliever and fever reducer) suppositories (per rectum) were reviewed. The manufacturer’s labels indicated: a. Bisacodyl 10 mg suppositories “Store at temperatures below 25 degrees Celsius (C) (77 degrees Fahrenheit (F))” b. Acetaminophen 650 mg suppositories Store at 20-25 degrees C (68-77 degrees F)” The IP confirmed the thermometer hanging on the wall read 80 degrees F, which was warmer than…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the observance of proper infection control practices for five of six sampled residents (Residents 5, 6,18, 20, and 54) and 12 unsampled residents (Residents 16, 21, 27, 39, 45, 48, 53, 74, 80, 92, 95, 100, and 106).This failure had the potential to result in infectious outbreaks compromising the health, safety and welfare of residents, visitors, staff and the public.Findings: During an initial tour observation on 8/4/25, starting at 9:16 a.m., the following were noted: Resident 5 - Nebulizer plastic storage bag undated. Resident 6 – Nebulizer plastic storage bag undated. Resident 16 – Nebulizer plastic storage bag undated. Resident 18 – Nebulizer tubing and plastic storage bag undated. Resident 20 - Nebulizer tubing had no date. The plastic storage for nebulizer was dated 7/16/25. Yankauer (a rigid suction device) was undated, the plastic storage bag was dated 7/16/25. Resident 21 - Nebulizer plastic storage bag undated. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide breakfast at a later time than the routinely scheduled breakfast time for 1 of 69 residents (Resident 33) when Resident 33 requested breakfast be delivered between 9-9:30 a.m. This failure resulted in Resident 33's food being cold and unpalatable by the time the resident woke up around 9-9:30 a.m. and had the potential to diminish Resident 33's autonomy and quality of life.Findings: During an interview on 8/4/25 at 11:30 a.m. with Resident 33 in the resident's room, Resident 33 stated she preferred to sleep late in the mornings. The facility delivers breakfast trays early. As a result, the food was cold and unpalatable by the time she woke up around 9-9:30 a.m.During an interview on 8/5/25 at 9:30 a.m. with certified nursing assistant 2 (CNA 2), CNA2 reported Resident 33 typically sleeps through breakfast and wakes up around 9:30 am. CNA 2 confirmed the tray is delivered early and left on the bedside table. During a concurrent observation and interview on 8/5/25 at 9:35 a.m. in Resident 33's room with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to conduct a gradual dose reduction for psychotropic medications for 1 of 19 sampled residents (Resident 101). This failure had the potential to result in Resident 101 receiving unnecessary medication and having complications from the medication.Findings:During an observation on 8/5/25 at 12:42 p.m. Resident 101 was observed sleeping in bed. During a review of Resident 101's Face Sheet, the Face Sheet indicated, Resident 101 was admitted to the facility on [DATE] with diagnoses including, anxiety and traumatic brain injury.During an interview on 8/6/25 at 12:32 p.m. with Resident 101's Family Member (FM), the FM was concerned about Resident 101's medication regimen. FM stated Resident 101 sleeps during the day and is awake most of the night. FM further stated Resident 101 was taking a sleeping pill but did not know what time it was given.During a review of Resident 101's Order Summary Report, dated 8/7/25 the Order Summary Report indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 47 citations
- Potential for harm · Dcited before2025-08-07 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 2) documentation in their medical record was accurate when wrongfully documenting that the resident is not currently on an antibiotic medication. This failure has the potential to create confusion upon health care team reviewing documentation and deciding the next best course of treatment. Findings: During a review of Resident 2's Physician's Orders, dated 6/16/25, the Physician's Orders indicated, Cephalexin Oral Capsule 500 MG (oral antibiotic medication) to be given 1 capsule by mouth two times a day for Pneumonia community acquired. During a review of Resident 2's Progress Notes, from 6/16/25 thru 8/5/25, the Progress Notes indicated, ten entries dated, 6/24, 6/28, 6/30, 7/7, 7/12, 7/29, 7/30, 7/31, 8/2, and 8/4/25 where nursing staff marked under special care that Resident 2 was not currently on antibiotics. During an interview on 8/6/25 at 11:46 a.m. with Assistant Director of Nursing (ADON), ADON confirmed Resident 2 is currently on antibiotics and the charting was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure one of six sampled residents (Resident 18) was assessed for a PASARR (Pre-admission Screening and Resident Review - a Federal Program that ensures individuals with serious mental illness, intellectual disabilities, or related conditions are placed in nursing facilities and receive necessary services) after a COC (change of condition) for mental illness.This failure resulted in Resident 18 not being properly evaluated and possibly referred to receiving care and services in the most integrated setting appropriate to their needs.Findings:During a review of Resident 18's Electronic Medical Administration Record (eMAR) [a digital record of all medications to be administered or has been administered to a resident] dated August 2025, the eMAR indicated, an order for Seroquel (a medication to treat mental health conditions) Oral tablet 125 mg. (milligrams) via G-tube (GT - a feeding tube inserted through the abdominal wall directly into the stomach) every 8 hours for Psychosis (a mental disorder characterized by a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) care plan was implemented when Resident 1 had a change in condition and the monitoring was not documented in the residents medical record.This failure has the potential for changes in residents status to be missed and delay in proper medical intervention.During a review of Resident 1's Progress Notes dated 7/15/25, the Progress Notes indicated, Resident 1 had a change in condition (CIC) by pulling out his Gastrostomy Tube (G-tube, a feeding tube inserted through the abdominal wall directly into the stomach) during the day shift. The G-tube was reinserted at bedside on 7/15/25 during the p.m. shift. Resident 1 was placed on 72 hour CIC monitoring. Review of Resident 1's Progress Notes dated 7/15 to 7/17/25 indicated, one missing monitoring entry on 7/16/25 and three missing monitoring entries on 7/17/25. During an interview on 8/7/25 at 11:20 a.m. with Assistant Director of Nursing (ADON), ADON confirmed resident monitoring on a change of condition is for 72 hours and should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 28), received proper treatment to maintain their vision.This failure resulted in a decline in Resident 28's vision and had the potential to result in adverse consequences.Findings:During a concurrent observation and interview on 8/4/25 at 9:16 a.m. with Resident 28, Resident 28 was observed squinting, having a difficult time watching TV. Resident 28 stated, I have requested for an eye appointment, but the facility won't get me one.During a review of Resident 28's Minimum Data Set (MDS), a standardized, comprehensive assessments used in nursing homes to evaluate the health, functional, and psychosocial status of residents, dated 11/9/24, the MDS indicated, Section B, vision was adequate.During a review of Resident 28's MDS Quarterly Assessment, dated 7/22/25, the MDS indicated, Section B, vision was moderately impaired.During a review of Resident 28's Order Summary Report, dated 8/7/2025, the Order Summary Report indicated, an Ophthalmologist Consult was ordered on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the availability of a reserve emergency tracheostomy tube (a curved, hollow tube inserted into the trachea [windpipe] to maintain an open airway) at bedside for one of six sampled residents (Resident 18).This failure had the potential to result in life threatening complications.Findings:During an observation on 8/4/25 at 10:19 a.m. in Resident 18's room, Resident 18 had a tracheostomy tube connected to a ventilator (a device that helps resident(s) breath by forcing air into their lungs when they are unable to do so on their own). On the left side of Resident 18's bed was a cupboard containing the ventilator, suction machine, nebulizer, suction supplies, and spare tracheostomy. However, there was only one spare tracheostomy instead of two.During a concurrent observation and interview on 8/4/25 at 10:40 a.m. with the respiratory therapist (RT 1), at the bedside of Resident 18, RT 1 stated they keep two emergency tracheostomy tubes at bedside (1 smaller size and 1 same size). RT 1 explained in case they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and manufacturer's instructions, the facility failed to have sufficient, competent dietary support staff to ensure sanitation and food safety in the kitchen when: sanitizing solution was not used consistently with the Environmental Protection Agency guidelines.This failure had the potential for the chemical sanitizers to be harmful and toxic to the residents. During a concurrent observation and interview on 8/4/25 at 2:55 p.m. with the Dietary Worker (DW) in the kitchen, DW demonstrated how to test the sanitizing solution located in a red bucket. DW placed a Hydrion QT [quaternary ammonium compound]-10 quaternary test strip into the prepared sanitizing solution located in the red bucket and immediately removed it. When asked about the manufacturer's required immersion time for the strip into the sanitizer solution, DW was unable to state the correct timeframe and stated, Probably right away or 3-4 seconds, or maybe its 5-10 seconds. During a concurrent observation and interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement a vegetarian menu planned in advance with evaluation of nutritional adequacy for kitchen staff to follow for two of two sampled residents (Residents 23 and 38) to meet the resident's choices and special dietary needs in accordance with established national guidelines.This failure resulted in a lack of implementation of vegetarian menus with variety, standardized vegetarian recipes and evaluation for nutritional adequacy which had the potential to lead to deficits in some nutrients, vitamins and minerals adversely affecting residents' nutritional and/or medical status. During a concurrent observation and interview on 8/5/25 at 10:25 a.m. with Dietary Aide (DA) in the kitchen, DA was preparing cheese sandwiches with two yellow colored cheese slices. DA stated there was no recipe to follow on how to prepare a cheese sandwich. During an observation on 8/5/25 at 12:16 p.m. in the kitchen during lunch tray, Resident 23’s lunch meal tray was observed to have a cheese sandwich with two slices of yellow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a vegetarian alternate meal of similar nutritive value for one of one sampled resident (Resident 23) who received a cheese sandwich that provided 5 grams of protein versus the planned main entree of Hawaiian chicken provided approximately 21 grams of protein.Facility failure to have standardized vegetarian recipes and planned vegetarian alternatives to ensure nutritional adequacy placed residents who chose vegetarian diets at risk of decreased nutrient intake, decreased variety of choices and diminished quality of life. During a concurrent observation and interview on 8/5/25 at 10:25 a.m. with Dietary Aide (DA) in the kitchen, DA was preparing cheese sandwiches with two yellow colored cheese slices per sandwich. DA stated there was no recipe to follow to instruct on how to prepare the cheese sandwich. During an observation on 8/5/25 at 12:16 p.m. in the kitchen during lunch tray, Resident 23’s lunch meal tray was observed to have a cheese sandwich with two slices of yellow colored cheese, and sides…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide physical and occupational therapy for one of one sampled resident (Resident 101).This failure resulted in Resident 101 not receiving therapy and had the potential for the resident to not achieve their highest practicable level of function. Findings:During an interview on 8/5/2025 at 12:32 p.m. with Resident 101's family member (FM), the FM stated a Physical Therapy (PT) referral was done months ago but the insurance company stated they do not have any request. Resident 101's FM stated Resident 101 is not currently receiving PT or Occupational Therapy (OT). FM stated this issue has been brought it up numerous times and she was told it was an insurance issue. FM states PT/OT will not work with Resident 101 because of the insurance issue. FM stated that the goal is to get Resident 101 strong enough to use a commode so the FM can take her home.During a record review of Resident 101's Progress Notes, dated [DATE], the Progress Notes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident medical records were accurate and complete by not having a physician order for code status in place for 2 of 19 sampled residents, (Residents 7 and 2). This facility failure had the potential to result in residents receiving treatment inconsistent with their expressed wishes, including unwanted resuscitation in the event of cardiopulmonary arrest (heart suddenly stops pumping blood effectively, leading to a loss of consciousness and breathing). During a review of the facility’s policy and procedure (P&P) titled, “Physician Orders for Life Sustaining Treatment (POLST), dated 9/2018, the P&P indicated, “If ‘Do Not Attempt Resuscitation’ is indicated on the POLST form, the licensed Nurse will write the order to support the Resident’s wishes.” During a review of Resident 7’s “admission Record (AR),” dated 8/5/25, the “AR” indicated, Resident 7 was admitted to the facility on [DATE] with diagnoses including, but not limited to, vascular…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure call lights were within reach for 2 of 19 sampled residents (Residents 7 and Resident 2).This failure prevented residents from calling for assistance and had the potential for delays in receiving needed care.During a review of the facility's policy and procedure (P&P) titled, Answering the Call Light, dated 10/20, the P&P indicated, The purpose of this policy is to respond to the resident's requests and needs .When the resident is in bed or confined to a chair be sure the call light is within easy reach of the resident. During an observation on 8/4/25 at 10:10 a.m. Resident 7 was observed lying in bed with the call light clipped and secured near the electrical outlet, out of reach of Resident 7. During a concurrent observation and interview on 8/4/25 at 10:18 a.m. with Director of Nursing (DON), Resident 7’s call light remained clipped and secured near the electrical outlet and out of reach of Resident 7. DON confirmed the call light was out of reach, then unclipped it and placed it on Resident 7’s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-30 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure 24-hour licensed nursing staff coverage in the skilled nursing unit as required to meet the nursing related care needs for a total census of 73 Residents. This failure resulted in a five-hour period without licensed nurse coverage in the skilled nursing unit, placing residents at risk for delayed assessments, interventions, and unmet care needs. Findings: During a review of the facility's policy and procedure (P&P) titled, Staffing, Sufficient and Competent Nursing dated 8/2022, the P&P indicated, Licensed nurses and certified nursing assistants are available 24 hours a day, seven (7) days a week to provide competent resident care services including: a. assuring resident safety; b. attaining or maintaining the highest practicable physical, mental and psychosocial well-being of each resident; assessing, evaluating, planning and implementing resident care plans; d. responding to resident needs. During a review of the facility's Nursing Staffing Assignment and Sign-In Sheet, for the skilled nursing unit, dated 5/4/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-30 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to administer prescribe insulin doses and monitor blood glucose levels as ordered for five of seven sampled residents (Residents 2, 3, 4, 5, and 6). These failures resulted in missed critical diabetic treatment and placed all five residents at risk for serious complications, including hyperglycemic, hyperglycemia, and acute changes in condition. Findings: 1. During a review of Resident 2's admission Record (AR), dated 6/18/25, the AR indicated, Resident 2 was admitted in the facility on 5/14/24 with diagnoses including, but not limited to, diabetes mellitus type 2 (DM 2, a condition where your body either doesn't produce enough insulin, or your cells don't respond properly to insulin), hemiplegia and hemiparesis following cerebral infarction (a conditions that can occur after a stroke, leading to weakness or paralysis on one side of the body). During a review of Resident 2's Physician Orders (PO), dated 6/16/24, the PO indicated, to administer Novolin (Insulin) R (regular) injection solution 100 units/ml…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0940 — failed to train staff — isolatedDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a licensed nurse (LN ) was trained and competent in using the electronic Point Click Care (PCC, electronic health record system) for documentation and care coordination. This failure has the potential to result in incomplete, delayed, or missing documentation of resident care, placing the resident at risk for unmet care needs. Findings: During a review of the facility's policy and procedure (P&P) titled, Competency of Nursing Staff, dated 5/2019, the P&P indicated, Facility and resident-specific competency evaluations will be conducted upon hire, annually and as deemed necessary based on the facility assessment. Facility and resident-specific competency evaluations will include: a pre-post test for documentation issues; demonstrated ability to use tools, devices, or equipment used to care for residents. During an interview on 6/25/25 at 5:18 p.m. with Licensed Nurse Supervisor (LNS) 3. LNS stated they had not received any formal training on how to use the PCC, not even one hour of instruction. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to develop and implement a person-centered care plan for one of two sampled residents (Resident 1) who was admitted with skin discoloration. This failure had the potential for Resident 1 to have further skin issues not assessed and treated. Findings: During a review of the facility's policy and procedure (P&P) titled, Care Plans - Comprehensive, dated 9/2010, the P&P indicated, An individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, and psychological needs is develop for each resident .Each resident's comprehensive care plan is designed to: incorporate identified problem areas. During a review of Resident 1's admission Record (AR), dated 4/15/25, the AR indicated, Resident 1 was admitted on [DATE] with diagnoses including but not limited to, anemia (not having enough healthy red blood cells) and unspecified dementia (a general term for a group of brain disorders that cause a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a fall risk re-evaluation was done on readmission to the facility for one of one sampled resident (Resident 1) with prior history of falls. This failure had the potential to result in further fall incidents. Findings: During a review of Resident 1's, admission Record (AR), dated 3/17/25, the AR indicated, Resident 1 was an [AGE] year-old male who was initially admitted to the facility on [DATE], with admitting diagnoses including, acute toxic encephalopathy (a condition characterized by a rapid decline in brain function caused by exposure to toxic substances), lack of coordination, and cervical disc degeneration (a condition that affects the discs in the neck losing their elasticity and cushioning properties over time). During a review of Resident 1's, Health Status Notes (daily nursing notes), dated 12/18-12/22/24, the Notes indicated in part, Resident 1 had a fall incident on 12/18/24. On 12/21/24, the resident complained of right hip pain,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-25 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise a care plan for one of three sampled residents (Resident 1) after Resident 1 fell while at the facility and sustained injuries. This facility failure placed Resident 1 at a higher risk for fall and injury. Findings: During a review of Resident 1's Face Sheet, the Face Sheet indicated, Resident 1 was initially admitted to the facility on [DATE] and last readmitted on [DATE] with diagnoses that included, cerebral palsy (a group of disorders that affect a person's ability to move and maintain balance and posture), epilepsy (seizure - uncontrolled body movements), encounter for attention to gastrostomy ([g-tube] a tube used to provide an alternative route for delivering nutrition, fluids, and medications directly to the stomach), dysphagia (difficulty swallowing), Chronic Obstructive Pulmonary Disease (lung disease causing restricted airflow and breathing problems), chronic respiratory failure with hypoxia (the lungs are unable to adequately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policies and procedures to one of three residents (Resident 1) when: 1. Medications were left unsecured and unsupervised. 2. Medications were administered by a Licensed Nurse (LN 3) that LN 2 had prepared without verifying doctor's orders. LN 2 signed the Medication Administration Record (MAR). 3. Doctor's order was not followed during administration of a medication. 4. Medication was administered through a gastrostomy tube without verification of placement. 5. Oxygen tubing was not labelled. These facility failures had the potential for Resident 1 to experience negative outcomes. Findings: During a review of Resident 1's Face Sheet, the Face Sheet indicated, Resident 1 was initially admitted to the facility on [DATE] and last readmitted on [DATE] with diagnoses that included, cerebral palsy (a group of disorders that affect a person's ability to move and maintain balance and posture), epilepsy (seizure - uncontrolled body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an allegation of abuse for two of two sampled residents (Residents 1 and 2) to the local law enforcement per federal regulation. This failure resulted in suspected abuse to go unreported and the local police department unable to perform an investigation. During a review of the facility's policy and procedure (P&P) titled, Abuse, Neglect, Exploitation and Misappropriation Prevention Program, dated 4/2021, the P&P indicated, Investigate and report any allegations within timeframes required by federal requirements. During a review of the facility's investigation report titled, Resident Abuse Investigation Report Form (IR), dated 12/23/2024, the IR indicated, the incident was not reported to the local police department. During a review of the the Report of Suspected Dependent Adult/Elder Abuse (SOC 341), dated 12/23/24, the SOC section I. indicated, a telephone report was not made to law enforcement. During an interview on 1/23/25 at 3:35 p.m. with Administrator (ADN), ADN stated it was not reported to law enforcement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-03 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the call light (a device used to let staff know assistance is needed) was in reach for one of two sampled residents (Resident 1). This failure had the potential for Resident 1 to not receive needed care. Findings: During a concurrent observation and interview on 9/3/24 at 10:45 a.m. with Resident 1, in the residences room, Resident 1 was observed sitting in wheelchair next to the bed, the call light was located on the far side of the bed next to the wall, where Resident 1 could not reach it. Resident 1 shook head no in response to if the call light could be reached. During an interview on 9/3/24 at 10:45 a.m. with the certified nursing assistant (CNA 1), CNA 1 verbalized, was in a hurry and forgot to move the call light. During an interview on 9/3/24 at 11:05 a.m. with the Director of Nursing (DON), DON verbalized, the call light should have been placed by the resident. During a review of the facility ' s policy and procedure (P&P) titled, Call Light Policy and Procedures, dated 5/6/24, the P&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-26 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure kitchen and food storage sanitation was maintained when: 1. A pair of used gloves was observed on the food preparation counter. 2. One of two ice machines was not properly maintained according to manufacturer's guidelines. 3. A kitchen staff (KS 1) was observed transferring food trays, wiping down stove top and counters with ungloved hands and not performing hand hygiene in between these activities. These failures had the potential to result in an increased risk of food-borne illness (illness caused by food contaminated with bacteria, viruses, parasites or toxins) to residents. Findings: 1. During the initial tour of the kitchen on 7/23/24 at 10:10 a.m., a pair of used gloves was observed on the food preparation counter. 2. During a concurrent observation and interview on 7/24/24 at 10:40 a.m. with the facility's on-call dietary supervisor (DS 2), an ice machine was observed. The ice machine was located in a room just outside the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of twenty sampled residents (Resident 443) was free from physical restraints. This facility failure had the potential to violate Resident 443's rights and lead to psychosocial and physical harm. Findings: During a concurrent observation and interview on 7/23/24 at 2:12 p.m. with Resident 443, Resident 443 was observed lying in bed. Resident 443's bed was observed pushed up against a wall on one side, while the other side of the bed was blocked with a locked transfer chair. Resident 443 verbalized, family wanted the chair positioned next to the bed for safety reasons, as Resident 443 had previously fallen while in the facility. During a concurrent observation and interview on 7/25/24 at 10:20 a.m. with Licensed Nurse (LN 4), the transfer chair had a sign placed on it, outside Resident 443's room which indicated, SAFETY NOTICE Please do not remove the Geri chair. The Geri chair has to be placed next to (Resident 443's bed) for patient's safety. DO NOT REMOVE. LN 4 verbalized Resident 443's spouse had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to ensure the Minimum Data Set (MDS - a comprehensive assessment of each resident's functional capabilities) information was accurate for two of two sampled residents (Residents 8 and 13) when: 1. Resident 8's MDS indicated, the resident was not taking anticoagulant medication (medications that reduce the blood's ability to clot). 2. Resident 13's MDS indicated, the resident was comatose (a state of unconsciousness). These failures resulted in inaccurate MDS assessments for Residents 8 and 13, and for the residents to potentially receive inadequate care. Findings: 1. During a record review of Resident 8's MDS Assessments, dated 6/25/24 and 7/7/24, the MDS Assessment indicated under the section for medications, the resident was on anticoagulant medication. Review of the resident's MDS assessments dated 7/14/24 and 7/17/24, under the section for medications, the MDS did not indicate resident was taking anticoagulants. Review of Resident 8's Order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure comprehensive person-centered care plans were developed and implemented for two of eight sampled residents (Residents 79 and 13) when: 1. Resident 79's care plan intervention for risk for shortness of breath was not followed. 2. Resident 13 did not have a care plan to address their hearing needs. These failures had the potential for Residents 79 and 13 to not receive the appropriate care and services, based on problem areas identified during admission and current health issues. Findings: 1. During a review of Resident 79's Clinical Record, the Clinical Record indicated Resident 79 was admitted with diagnoses including, heart failure, and sleep apnea (a sleeping disorder where breathing is interrupted repeatedly during sleep). Review of Resident 79's physician orders dated 7/12/24, indicated, Oxygen inhalation at 2 liters per minute (lpm) via nasal cannula (a device that delivers extra oxygen through a tube and into your nose) to keep oxygen saturation (a measure of the oxygenation of the blood) above…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident 43) received adequate nutrition when a recommendation by the Registered Dietitian to increase gastrostomy tube feedings was not ordered and implemented. This failure resulted in the resident having significant weight loss and the potential for delayed healing of pressure ulcers. Findings: During a review of Resident 43's admission Record, the admission Record indicated, Resdient 43 was originally admitted on [DATE] with most recent re-admission date of 4/30/24 with diagnoses including, cerebral infarction (stroke - disrupted blood flow to the brain due to problems with the blood vessels that supply it), encephalopathy (brain disease that alters brain function or structure), chronic respiratory failure with hypoxia (low levels of oxygen in your body tissues), tracheostomy (an incision in the windpipe made to relieve an obstruction to breathing), gastrostomy tube (GT - a tube inserted through the belly that brings nutrition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Physician Orders for Life- Sustaining Treatment (POLST - a form that communicates a person's wishes for healthcare treatment during a medical emergency) was signed by the physician for one of six sampled residents (Resident 68). This failure had the potential for Resident 68 to not receive his wishes during a medical emergency. Findings: During a concurrent interview and record review on 07/24/24 at 11:18 a.m.,with licensed nurse (LN 2), the POLST for Resident 68, dated 5/9/2024 was reviewed. The POLST indicated, no physician's signature was on the order. LN 2 stated, I can't speak to why it isn't signed. It is flagged with a sticker to sign. Review of [NAME] and [NAME], Tenth Edition, Fundamentals of Nursing, page 613, in the section titled, Medication Administration, indicated in part . Order needs to have all the following parts: . Signature of health care provider . If a . order is incomplete inform the health care provider…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to ensure an optimal temperature was maintained in the medication storage refrigerator in Nurse Station One. This failure had the potential to result in refrigerated medications being less effective. Findings: During a concurrent observation and interview on 7/25/24 at 10:11 a.m. with licensed nurse (LN 6), inside Nurse Station One's Medication Storage Room, the refrigerator thermostat read 50 degrees Fahrenheit (F). LN 6 confirmed the thermostat read 50 F and stated, Yes it is 50 F, that's too warm. During a review of the facility's policy and procedure (P&P) titled, Medication Storage and Labeling, (undated), the P&P indicated, Temprature Control 2. Drugs requiring refrigeration shall be stored in a refrigerator between . (36 F and .46 F ). A daily Medication Refrigerator Temperature Log will be kept to assure that the temperature is maintained.
- Potential for harm · Dcited before2024-07-26 · tag F0801 — isolatedEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to employ a qualified dietary supervisor, in the absence of a full-time registered dietitian, to oversee its kitchen and food service operations. This failure had the potential to result in residents not receiving correct diets and increased risk of food-borne illness (illness caused by food contaminated with bacteria, viruses, parasites or toxins) to the residents due to lack of proper staff education and training. Findings: During an interview on 7/23/24 at 10:10 a.m. with the facility's dietary supervisor (DS 1), DS 1 verbalized that he's been an employee of the facility for the past 11 years and had assumed the position as DS a month and a half ago. DS 1 verbalized he was not certified as a dietary supervisor. During a review of kitchen staff credentials posted on the kitchen's consumer board, DS 1 had been certified as a Food Handler (a permit that shows a person completed a food safety course approved by the State). During an interview on 7/24/24 at 9:36 a.m. with the Administrator (ADM), ADM verbalized the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure infection control measures on storing oxygen therapy equipment were maintained for two of five sampled residents (Residents 83 and 57). These failures had the potential to result in the transmission of infectious microorganisms and increase the risk of respiratory infection of residents, visitors, and staff. Findings: During a concurrent observation and interview on 7/23/24 at 10:32 a.m. with Infection Preventionist Nurse (IP), Resident 83's nasal cannula was observed on the floor while still connected to the oxygen concentrator. Resident 57's (roommate) nasal cannula was observed on the bedside table at the left side of the bed while the nebulizer mask was observed on top of the side of table (right side of bed). Both the oxygen nasal cannula and the nebulizer mask had plastic bags provided as storage when not in use. The IP Nurse concurred with the finding and stated, They (nasal cannula and nebulizer mask) should have been stored in the provided plastic bags. During a review of the facility's policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide documentation indicating it had offered or explained the risks and benefits of a Covid -19 vaccination, for one of five sampled residents (Resident 443). This facility failure had the potential to lead to negative outcomes for Resident 443. Findings: During a review of Resident 443's admission Record, (undated), the Assessment Record indicated in part, Resident 443 was admitted to the facility on [DATE]. Resident 443's admission Record further indicated, Resident 443 was later diagnosed with Covid-19, with an onset date of 6/7/24. During a concurrent record review and interview on 7/26/24 at 10:12 a.m. with the Infection Preventionist (IP), Resident 443's medical record was reviewed. The IP verbalized the facility offers immunizations and/or education regarding immunizations to residents shortly after admission. The IP verbalized there was no documentation indicating Resident 443 had been offered the Covid-19 vaccine, refused the Covid-19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a call light was within reach for one unsampled resident (Resident 12). This facility failure had the potential for Resident 12's needs to go unmet and/or result in a delay in care. Findings: During an observation on 7/25/24 at 9:43 a.m. Resident 12's call light was observed on the floor and out of reach of Resident 12, who was lying in bed. During an observation and concurrent interview on 7/25/24 at 10:03 a.m. with Certified Nursing Assistant (CNA 1), Resident 12's call light was still on the floor and out of reach of Resident 12, who was lying in bed. CNA 1 confirmed the call light was on the floor and verbalized the call light should not be on the floor. CNA 1 acknowledged it was out of the reach of Resident 12. During a review of the facility's policy and procedure (P&P) titled, Answering the Call Light, dated 10/20, the P&P indicated in part, The purpose of this policy is to respond to the resident's requests and needs .When the resident is in bed or confined to a chair be sure the call light is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain a homelike environment for three unsampled residents (Residents 9, 12, and 14). This failure had the potential to negatively impact residents psychosocial status. Findings: During a concurrent observation and interview on 7/25/24 at 9:20 a.m. with the maintenance supervisor (MS), a tour of resident rooms was conducted. The following was observed: -Resident 9's room, a portion of the wall had peeling paint and missing plaster. -Resident 12's room a portion of the wall had peeling paint and missing plaster. -Resident 14's room a portion of the ceiling had cracked and peeling paint. The MS confirmed Resident 9 and Resident 12's walls were in a state of disrepair, as well as a portion of Resident 14's ceiling. The MS verbalized these areas would need to be repaired. The MS verbalized none of these environmental issues had been brought to the attention of the MS by staff, nor had they been logged in the facility maintenance log, as items that needed to be addressed. During a review of the facility's policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a baseline care plan was developed for one of two sampled residents (Resident 33) who was assessed as high risk for falls. This failure had the potential to result in further fall incidents for this resident. Findings: During a review of the facility's policy and procedures (P&P) titled, Baseline Care Plan, revised 5/11/22, the P&P indicated in part, Will be developed for each resident within 48 hours of admission that includes the instructions needed to provide effective and person-centered care of the residents that meets professional standards of quality care. During a concurrent observation and interview on 7/23/24 at 3 p.m. with Resident 41, in Resident 33's room, the resident was observed in bed, alert and awake. Resident 33 verbalized sustaining a right femoral fracture (a break in the long, straight part of the thighbone) after a fall incident in the facility which required surgery. During a review of Resident 33's admission Record (AR), dated 6/11/24, the AR indicated, Resident 33 was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 2) was treated with dignity when the facility: 1. Failed to allow Resident 2 to self-determine shower times. 2. Did not provide privacy to Resident 2 when getting undressed. These failures had the potential for psychosocial harm to Resident 2. Findings: 1. During a review of the facility's P&P titled, Resident Rights Guidelines for All Nursing Procedures, dated October 2010, the P&P indicated, For any procedure that involves direct resident care, follow these steps . Ask permission to implement the procedure. If the resident refuses, notify your supervisor. During an interview on 5/15/24 at 11:05 a.m. with Resident 1, Resident 1 was asked what he remembers regarding the evening that he and his roommate were watching the Dodger game on Saturday evening of 5/4/24. Resident 1 stated they were watching the game, it was getting good and then their Certified Nursing Assistant (CNA 2) came in to give Resident 2 a shower, but he didn't want a shower and then asked her to come back…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-04 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to monitor any change in behavior for one of two residents (Resident 2) following an allegation of staff to resident mistreatment. This failure had the potential for Resident 2 to have a psychosocial change that would go untreated. Findings: During a review of Resident 2's Nursing Notes, dated 5/6/24 at 11:11 p.m., the Nurses Note indicated, The assigned certified nurses assistant (CNA) on 5/4/24 evening was rough with him on shower time and the resident was not happy with the behavior . family made aware, director of nursing (DON) made aware will continue with investigation. There were no further entries regarding montoring Resident 2 after this allegation. During an interview on 5/15/24 at 11:22 a.m. with Resident 2, Resident 2 stated, She (CNA) brought in this lifting machine and she was pushy, I protested but she insisted on getting me to the shower. During an interview on 5/15/24 at 2:05 p.m. with DON, DON confirmed facility did not, but should have placed Resident 2 on a Change of Condition (COC) monitoring for 72 hours…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain complete and accurate medical records for one of three sampled residents (Resident 2) when a Shower Day Skin Inspection (a dated and signed record of shower/bath given with details to grooming performed and skin inspection/changes) not accounted for on a shower provided on 5/4/24. This failure had the potential to result in resident not receiving proper treatment if there was a change in skin status. Findings: During a review of the facility's policy and procedure (P&P) titled, Shower/Tub Bath, dated October 2010, the P&P indicated, The following information should be recorded on the resident's ADL (Activities of Daily Living) record and/or in the resident's medical record: 1. The date and time the shower/tub was performed. 2. The name and title of the individual(s) who assisted the resident with the shower/tub bath. 3. All assessment data (e.g., any redenned areas, sores etc., on the resident's skin) obtained during the shower/tub bath. During an interview on 5/15/24 at 10 a.m. with Director of Nursing (DON), DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain accurate medical records for one resident (Resident 1) when it was documented a medication was administered twice when in fact it was not. This failure resulted with Resident 1's medication administration record (MAR) to reflect inaccurate documentation of a prescribed medication. Findings: During a review of the facility's policy and procedure (P&P) titled, General Procedures to Follow for All Medications, dated 4/21/21, the P&P indicated, After administration, return to cart and document administration in Medication Administration Record (MAR). Medications shall be charted immediately after each administration, not after the med pass is completed. During a review of Resident 1's MAR, dated February 2024, the MAR indicated, Resident 1 was to receive Clobazam 30 mg (a controlled medication prescribed for seizures) every 12 hours at 9 a.m. and 9 p.m. On 2/17/24 and 2/18/24 Licensed Nurse (LN 2) did not administer Resident 1's scheduled 9 a.m. dose of Clobazam 30 mg (A controlled medication prescribed for seizures)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan that included the Resident Representative's (RP) preferences for one of two sampled residents (Resident 1). This failure had the potential to result in negatively impacting the resident's quality of life, as well as the quality of care and services received. Findings: During a review of Resident 1's Face Sheet (FS), the FS indicated, Resident 1 was a [AGE] year-old male with diagnoses including, Quadriplegia (paralysis of all four limbs), Persistent vegetative state due to a traumatic brain injury (a chronic state of brain dysfunction in which a person shows no signs of awareness), Gastrostomy tube (G-tube - a tube inserted through the belly that brings nutrition and medications directly to the stomach), Epilepsy (seizure disorder), urine retention, suprapubic catheter (hollow flexible tube that is used to drain urine from the bladder through a cut in the abdomen),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of twenty sampled residents (Resident 64) call light was within resident reach. This failure had the potential for resident needs not being met. Findings: During an observation and concurrent interview, on 12/6/21, at 11:12 a.m., with Resident 62's call light was observed hanging off the bed, top right corner. Resident 64 stated, is unable to reach the call light because of being paralyzed on the right side (partly incapable of movement). Resident 64 was observed only being able to move left arm and unable to reach the call light. During an interview on 12/6/21 at 11:23 a.m. with a certified nurse assistant (CNA 1), CNA 1 stated, The call light should not be on the floor. During a review of facility's policy and procedure (P&P) titled, Answering the Call Light [undated], the P&P indicated, When the resident is in bed or confined to a chair be sure the call light is within easy reach of the resident.
- Potential for harm · D2021-12-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain an overbed light fixture for one of twenty sampled residents (Resident 88). This failure had a potential to affect the safety of Resident 88. Findings: During the initial tour observation and concurrent interview on 12/6/21 at 10:55 a.m., with Licensed Nurse 1 (LN 1), Resident 88 was observed sleeping in room [ROOM NUMBER]B. LN 1 pulled the string to switch the over bed lights on and it did not work. LN 1 stated, was unsure how long it was not working and if it was reported out of order. LN 1 tried again to switch the light on and off and confirmed it is out of order and stated, it is not safe for the resident, I will call for a work order.
- Potential for harm · Dcited before2021-12-09 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of twenty sampled residents (Resident 60) was free from any form of restraint. This failure had the potential to result in decline in range of motion and injury to the area being restrained. Findings: During a review of facility's policy and procedure (P&P) titled, Use of Restraints, dated 04/2017, the policy and procedure indicated, Restraints shall only be used upon the written order of a physician. During an observation and concurrent interview on 12/06/21 at 11 a.m., with a Licensed Nurse (LN 1) in room [ROOM NUMBER]A, Resident 60 was sleeping in bed with his left hand wrapped with a sock or mitten. LN 1 stated, when the facility received Resident 60, the resident was already wearing the sock on their left hand. LN 1 did not know why the sock was applied to Resident 60's left hand. During a review of Resident 60's records and concurrent interview on 12/08/21 at 3:06 p.m. with the assistant director of nursing (ADON), the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a care plan for oxygent treatment was followed for one of twenty residents (Resident 62). This failure had a potential for Resident 62 to not recieve appropriate amounts of oxgen. Findings: During a review of the facility's policy and procedure (P&P) titled, Oxygen Administration, dated 10/2010, the P&P indicated, Verify .a physician's order for this procedure. Review the resident's care plan . During an initial tour on 12/6/21 at 10:50 a.m., Resident 62 was observed in bed with oxygen via nasal cannula (tubing that goes into the nostrils to administer oxygen) set at 3 liters per minute. During a review of Resident 62's Physician Orders, dated 12/5/21, an order indicated, oxygen at 2 liters per minute via nasal cannula PRN (as needed) for shortness of breath or oxygen saturation (amount of oxygen in the blood) less than 90%. During a concurrent record review and interview on 12/8/21 at 2:54 p.m., with the assistant director of nursing (ADON), Resident 62's oxygen saturation dated 12/6/21 indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the respiratory care plans of two of twenty sampled residents (Resident 33 and Resident 53), were reviewed and updated, to reflect the residents' current health status and respiratory needs. This failure had the potential to place the residents at risk for unrecognized changes of condition, which may delay the implementation of care interventions and cause harm. Findings: During a review of the facility's policy and procedure (P&P), titled, Care Plans - Comprehensive, dated 9/2010, the P&P indicated in part, Policy Interpretation and Implementation .3) Each resident's comprehensive care plan is designed to: .f) Identify the professional services that are responsible for each element of care .9) The Care Planning/Interdisciplinary Team is responsible for the review and updating of care plans: a) where there has been a significant change in the resident's condition; b) when the desired outcome is not met; c) when the resident has been readmitted to the facility from a hospital stay; and d) at least quarterly. 1a.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure quality control tests (tests performed to ensure accuracy of the blood glucose [sugar in the blood] monitor machine) were performed on two of two sampled glucometer (measures blood glucose level) machines. This failure had the potential to not accurately measure residents' blood glucose levels, that can lead to illness, and complications with diabetes (a group of diseases that result in too much sugar in the blood). Findings: During a review of facility's policy & procedure (P&P), titled, Quality Control Glucometer, dated 3/20, the P&P indicated, .The Facility will conduct quality control glucometer functionality in accordance with manufacturer's recommendation. During a review of the manufacturer's recommendations (MR) titled, Assure Platinum Blood Glucose Monitoring System, (glucose monitor used by the facility), dated 12/14, the MR indicated, .perform a control solution test every 24 hours. During a record review of Medication Cart 1's, Assure Platinum Blood Glucose Monitoring System: Quality Control Record,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide nail care for one sampled resident (Resident 15). This failure had the potential to harbor microorganisms (bacteria, virus, or fungus) and for infection to occur. Findings: During a review of the facility's policy and procedure (P&P) titled, Care of Fingernails/Toenails, dated 10/10, the P&P indicated, Nail care includes daily cleaning and regular trimming. During an initial tour and concurrent interview on 12/6/21, at 10 a.m., with certified nursing assistant (CNA 2), Resident 15 was observed sitting in a wheelchair watching television in the resident's room. Resident 15's fingernails were long and with black substance underneath the nail beds. Resident 15 was unable to engage in conversation. CNA 2 confirmed Resident 15's fingernails were not clean. CNA 2 stated, Fingernails should have been cleaned and trimmed by the licensed nurses because Resident 15 is a diabetic (a group of diseases that result in too much sugar in the blood (high blood glucose). CNA 2 further stated, the CNA assigned to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure oxygen tubing for two of twenty sampled residents (Resident 62 and Resident 88) were dated. These failures had the potential for cross-contamination to occur. Findings: During a review of the facility's policy and procedure (P&P) titled, Oxygen Administration, revised 10/2010, the P&P indicated, .After completing the oxygen setup or adjustment, the .information should be recorded .the date and time that the procedure was performed. The name and title of the individual who performed the procedure. During an observation and concurrent interview, on 12/6/21, at 10:50 a.m., with a licensed nurse (LN 1) in Resident 62's room, the resident was observed lying in bed, asleep, connected to an oxygen concentrator at three liters per minute via nasal cannula. LN 1 was unable to find a date on the oxygen tubing to indicate when it was attached. LN 1 confirmed the oxygen tubing was without a date and stated, It should be dated. During an observation and concurrent interview, on 12/6/21, at 10:55 a.m., with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the proper labeling and storage of drugs on three of three sampled medication carts. This failure had the potential to not ensure accurate dose and safe medication administration to residents. Findings: During a review of the facility's policy & procedure (P&P) titled, Administering Medications, dated 4/19, the P&P indicated .When opening a multi-dose container, the date opened is recorded on the container. During a review of the facility's P&P, titled Medication Storage and Labeling, not dated, the P&P indicated, .It will be the responsibility of the Nursing Staff to enter the opening date on all manufacturers' labels or blank pharmacy labels The P&P further indicated, .Drugs shall not be kept in stock after the expiration date on the label . During an observation on [DATE], at 10:39 a.m., the medication cart labeled #2 in front of sub-acute nurses' station was inspected. Two bottles of sterile saline (mixture of water and salt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$8,446 in federal fines across 1 penalty.
- $8,446 — penalty dated 2025-06-30
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SVRTC 5270 LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 20% | since 12/01/2022 |
| DITULLIO, CAROLINE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | 40% | since 12/01/2022 |
| DIZON, MONETTE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 12/01/2022 |
| GASMEN, YOLANDA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 12/01/2022 |
| DIONISIO, PAOLA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | 20% | since 12/01/2022 |
| RILEY, KEVIN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/23/2025 |
| CEDENO, MELINDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/20/2025 |
| MEMAR-ZIA, ABDOL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/01/2006 |
| SHARMA, VATSALA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 09/08/2025 |
| GATEWAYS REHABILITATION CENTER II LLC | Organization | ADP OF THE SNF | — | since 12/01/2022 |
| SIGMA 5270 LET, LLC | Organization | ADP OF THE SNF | — | since 09/08/2025 |
CMS files one row per role, so the 20 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $891K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555701. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.