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Valley Of The Moon Post Acute

347 Andrieux St, Sonoma, CA 95476 · For profit - Individual · 27 certified beds · (707) 935-5122 Medicare & Medicaid certified

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Flagged for abuse3 actual-harm citations$13,065 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $13,065 in federal fines (most recent 2026-04-15)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
651 1st St W Ste H · (707) 938-3870 · Call to confirm hours
Pharmacy
303 W Napa St · (707) 931-4454 · Call to confirm hours
Grocery
Safeway0.3 mi
477 W Napa St · (707) 996-0633 · Call to confirm hours
Park
(707) 327-9770 · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased1.6%10.2%15.4%better
Long-stay residents who lose too much weight0.0%4.0%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection2.5%1.2%2.0%worse
Long-stay residents with depressive symptoms1.4%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.8%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened5.6%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication11.8%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers1.7%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control0.0%10.2%21.2%check this — see note marked star below the table
Long-stay residents who got an antipsychotic medication — see the note below the table6.8%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine96.9%93.2%79.4%better
Short-stay residents rehospitalized after admission35.0%23.0%22.6%worse
Short-stay residents with an outpatient ER visit8.5%11.2%12.0%better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 85 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.8%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
81.5%U.S. median 56.6%
Met the expected recovery
0.17U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 81.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.8%CMS range 57.7–72.051.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.2–16.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge81.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge70.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge85.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge83.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 3.3–12.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.63
RN hours/ resident / day
1.86
LPN hours/ resident / day
2.55
Aide hours/ resident / day
5.05
Total nurse hours/ resident / day
0.35
RN hoursweekends
47.2%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 27 beds and averages 26.0 residents a day — about 96% occupied, or roughly 1 bed typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.05 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.55 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.48 hrs/resident/day on weekends vs 5.28 on weekdays — 15% thinner on weekends. RN hours go from 0.74 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2024-10-11)
5
at the previous standard inspection (2023-07-28)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

29 citations, most serious first. The 13 most serious are shown; the remaining 16 are one tap away and print in full.

  • Actual harm · G2026-04-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect one (Resident 1) of five sampled resident's right to be free from physical abuse when Resident 1 was struck by Resident 2 during an altercation that occurred on 3/06/26.This failure resulted in Resident 1's suffering bruising and skin tears to the face and arms. Resident 1 also experienced lasting anxiety following the facility failure.A review of Resident 's admission Record (facility demographic) indicated he was admitted to the facility on [DATE] with diagnoses that included cerebral infarction (oxygen and nutrients to part of the brain is blocked causing brain tissue death) with hemiplegia and hemiparesis (hemiparesis indicates weakness on one side of the body; hemiplegia indicates partial or total paralysis) diabetes (when your blood sugar is too high), and heart failure (a chronic, progressive condition where the heart cannot pump enough blood to meet the body's needs, causing fatigue, shortness of breath, and fluid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2019-10-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate nutrition and hydration services for 2 out of 8 sampled residents (Resident 1 and 10). For Resident 1, the facility failed to identify, implement, and monitor interventions, consistent with the resident's assessed needs and facility policy, which resulted in a severe unplanned weight loss of 8.36% within a three month timeframe from 7/10/19 to 10/3/19. For Resident 10, the facility failed to provide fluid on the lunch meal tray, which had the potential to result in dehydration. Findings: 1. During a review of the clinical record for Resident 1, the admission Record, dated 10/16/19, at 11:53 a.m., indicated Resident 1 was admitted to the facility on [DATE]. The record indicated Resident 1 was admitted for the primary diagnosis of Alzheimer's Disease (A progressive disease that destroys memory and other important mental functions). The record further indicated Resident 1 was diagnosed with anxiety, major depressive disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2019-10-16 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff followed its policies to provide pain management for two of twelve sampled residents (Resident 76 and Resident 77). This failure resulted in 1) Resident 76 suffering from intolerable pain, up to a level 10, on a pain scale from 0 to 10 (0 being no pain, 10 being the worst pain experienced in one's lifetime) and crying for two weeks from back pain, and 2) Resident 77 suffering from severe pain, up to a level 9, on a pain scale from 0 to 10 for four days from a left femur (Thigh bone) fracture, which made her unable to participate in physical therapy, and become depressed. Findings: 1) Resident 76 Resident 76 was admitted to the facility on [DATE] with medical diagnoses including Low Back Pain, Neuralgia (Intense, typically intermittent pain along the course of a nerve) and Pain in Thoracic Spine (Pain caused by joint dysfunction where the ribs attach to the spine), according to the facility Face Sheet (Facility demographic).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-11 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident right to know about, and had access to, the contact information for the Ombudsman (State Patient/Resident advocacy services) and California Department of Public Health (CDPH) and Federal and State Survey results. This failure had the potential for not allowing Residents or their family members to exercise their right to know contact advocates about their concerns regarding the care they received in the facility and how to view the results of the facility surveys and the plans of correction (A document from the facility that would state how to correct any deficiencies or findings, and to keep them from happening again.) prepared by the facility in response to a complaint investigation or recertification survey. Findings: (Cross Reference F575, F577) During an observation on 10/7/24, at 2:30 p.m., the bulletin boards across from the nursing station to the right of room [ROOM NUMBER] were observed to be blocked by one of two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-11 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents knew about, and had access to, the contact information for the Ombudsman (State Patient/Resident advocate services) and California Department of Public Health (CDPH) and Federal and State Survey results. This had the potential for not allowing Residents or their family members to exercise their right to know contact advocates about their concerns regarding the care they received in the facility and how to view the results of the facility surveys and the plans of correction. Findings: (Cross Reference F550, F575) During an observation on 10/7/24, at 2:30 p.m., the bulletin boards across from the nursing station to the right of room [ROOM NUMBER] were observed to be blocked by one of two medicine carts. During an observation on 10/7/24, at 4:15 p.m., the activity / dining room, and the staff break room was observed to not have a poster that indicated how to contact the Ombudsman, CDPH, or where to find the facility survey…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and clinical record review, the facility failed to maintain a portable oxygen tank inventory and properly anticipate emergent respiratory care equipment needs for six Sampled Residents (Resident 4, Resident 2, Resident 1, Resident 13, Resident 80, Resident 6), and 2 Unsampled Resident (Resident 5, Resident 9) who received oxygen therapy. The facility's inability to ensure Resident's daily and emergent oxygen needs had the potential for Respiratory Distress (shortness of breath, difficulty breathing, and possible respiratory failure), Hypoxemia (oxygen deprivation) and potential for death, during a facility evacuation that required transport of residents to county shelters or private homes. Findings: During an observation and interview, on 10/7/24 at 2:45 p.m., Sampled Resident 4 was observed in her bed. The head of her bed was at 45 degrees. Oxygen was being delivered via nasal cannula (through the nose) connected to a wall mounted medical gas delivery system at 2 Liters per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-11 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility: 1) Failed to ensure Registered Nurses (RNs) had accurate, verified competencies (verification of essential job functions; skills/ability required to perform safe nursing care) in their employee files when 2 of 2 sampled Registered Nurses (RN B and RN C) did not have documented, complete PICC line (peripherally inserted central catheter) competencies per facility policy, and 2) Failed to ensure Licensed Vocational Nurse L (LVN L) had accurate competencies in his employee file when LVN L's employee file indicated he had PICC line competencies, but LVN's are not legally nor professionally qualified to care for PICC lines. These deficiencies caused potential for unsafe nursing practice and potentially placed PICC residents at risk of harm. (A PICC line is an intravenous catheter [also called a central line] that is inserted into a vein in the arm, which is advanced toward the heart until the tip rests in the vein near the heart. A PICC is used to administer medication directly into the large vein near the heart). Findings: Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-11 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure the safety of one sampled resident (Sampled Resident 1), when medication that was ordered to be administered on an empty stomach was administered at the same time as two medication that were ordered to be administered with food. This medication administration was the result of not following the physician's order and had the potential to result in medication not being absorbed properly and the risk of Sampled Resident 1 to experience side effects that included gastric upset, nausea and gastric reflux. Finding: During an observation on 10/8/24, at 8:51 a.m., Licensed Vocational Nurse K administered Gabapentin (Medication used to treat pain), Omeprazole DR (Medication used to decrease the amount of acid produced by the stomach.) and Metformin (Medication used to treat diabetes) to Sampled Resident 1. During an interview and record review on 10/8/24 at 8:55 a.m., Licensed Vocational Nurse K stated breakfast was served between 7:30 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-07-28 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, and record review, the facility failed to provide the services of a Director of Nursing (DON) on a full time basis for the last thee months. This failure prevented the oversight of a professional Registered Nurse (RN) in the management and direction of all aspects of the nursing services department that could adversely impact the care and treatment of residents residing in the facility. Findings: During an interview on 7/24/23, at 11:52 AM, the Administrator stated the facility did not have a Director of Nursing. During an interview on 7/27/23, at 3:15, the Director of Staff Development (DSD) stated the facility did not have a full time DON since early 4/2023. During a follow-up interview on 7/28/23, at 2:29 PM, the Administrator stated he had been the Administrator since 1/2023 and the facility had been without a DON since 4/2023. The Administrator stated the facility already had a corrective action plan and prospects for the position of DON but wanted to ensure they hired a candidate who will best fit the position. A review of the facility document titled,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-28 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility did not create a care plan for one of two residents (Resident 11) who was on supplemental oxygen (O2) for 7 months. This failure could result to oxygen toxicity or oxygen poisoning (lung damage that happens from breathing in too much extra [supplemental] oxygen), which can cause coughing, trouble breathing, and in severe cases it could potentially cause death. Findings: During the initial tour of the facility on 07/25/23 at 11:36 AM, Resident 11 was observed seated in her wheelchair at the bedside. Resident 11 was on O2 via a nasal cannula (a thin tube which delivers oxygen into the nose) and was receiving the O2 at two Liters (unit of volume) Per Minute (2 LPM). During a follow-up visit on 07/27/23 at 11:19 AM, Resident 11 was on O2 via nasal cannula at 2 LPM. During a review of records on 07/27/23 at 11:54 AM, Resident 11's face sheet (one-page summary of important information about a patient including patient identification, past medical history, medications, allergies, insurance status, or other pertinent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-28 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and a review of records, it was determined that the facility failed to meet the pharmaceutical needs of its residents by not having proper procedures in place to ensure the accurate administration of all drugs. Specifically, during the administration of an insulin injection to Resident 25, it was observed that the injection site was not rotated, and the same site was used multiple times by several different nurses. This could potentially lead to an adverse reaction such as lipodystrophy (a disorder that affects how the body accumulates and stores fat). Findings: A review of the Lispro insulin manufacture's insert indicated that Lispro was a type of medicine that helps people with diabetes keep their blood sugar at a healthy level. Lispro subcutaneous administration (given as a shot under the skin) should be given in different places on the body like the stomach, thigh, upper arm, or buttocks. It's important to rotate (change where the shot is given each time) the injection site so that the skin stays healthy. This is because long-term use of Lispro insulin can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-28 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, it was discovered that the facility pharmacist failed to report irregularities, and the facility itself did not take appropriate action in response to these irregularities. The facility pharmacist failed to identify the lack of insulin site rotation for Resident 25, which resulted in the resident at risk for lipodystrophy due to repeated injection at the same site. Lipodystrophy is a disorder that affects how the body accumulates and stores fat. Findings: During a review on 7/24/23 of Resident 25's Medication Administration Record (MAR) and following an observation and interview with LVN A, a concerning pattern was identified. Multiple different nurses had failed to rotate the insulin administration sites properly, which raised concerns about the potential development of complications. The number of instances of non-rotated injection sites were as follows: 6/7/2023: - Bedtime dose administered insulin in the lower upper quadrant of the abdomen. - Next dose administered insulin in the lower upper quadrant of the abdomen. 6/9/2023: - Afternoon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-28 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and a review of records, it was found that the facility failed to maintain a medication error rate of less than 5%. During the medication pass, three medication errors were observed out of twenty-nine opportunities, resulting in an error rate of 10%. Findings: 1. A review of the Lispro insulin manufacturer's insert indicated that Lispro is a type of medicine that helps people with diabetes keep their blood sugar at a healthy level. Lispro subcutaneous administration (given as a shot under the skin) should be given in different places on the body like the stomach, thigh, upper arm, or buttocks. It's important to rotate (change where the shot is given each time) the injection site so that the skin stays healthy. This is because long-term use of Lispro insulin can cause lipodystrophy at the site of repeated insulin injections. Lipodystrophy is a disorder that affects how the body accumulates and stores fat. A review of Resident 25's electronic record on 7/24/23, it was noted that the physician had ordered a sliding scale (a way to adjust the amount of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · F2019-10-16 · tag F0658 — failed to meet professional standards of care — widespread
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its policies or professional standards of practice, when: 1) Licensed staff did not document neurological assessments for one resident (Resident 10) after two unwitnessed falls, 2) A Licensed staff administered a medication brought from home, to a resident (Resident 76), without physicians' orders, 3) A Licensed staff requested an out of stock medication from a resident's family member (Resident 76) instead of calling pharmacy for it, 4) A Licensed nurse administered a medication without verifying that the medication was not expired, and 5) The pharmacist did not identify irregularities when six out of twevle sampled residents (Resident 1, 2, 7, 28, 76, and 77) did not get their medication. cross reference F tag 755. These failures had the potential to result in poor quality care, diversion of drugs, and harm to the residents of the facility. Findings: 1) Resident 10 was admitted to the facility on [DATE] with medical diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-10-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to store, prepare, distribute and serve food in accordance with facility policies for food service safety. These failures had the potential to cause food borne illness in a population with complex medical conditions. Findings: 1) During the initial kitchen tour, on 10/8/19, at 9:25 a.m., there was a container of cottage cheese the walk-in refrigerator, on the right side shelf, eye level. The container had a sticker on it that indicated use by 10/7/19. In the walk-in refrigerator, right side, one shelf below the cottage cheese, was a container of mushrooms. The container had a sticker on it that indicated use by 10/7/19. Observed a metal sheet tray with four plastic cups on it. The tray was on the bottom shelf on the left side of the walk-in refrigerator. Upon further inspection, three of the cups were filled with chunks of fruit in a yellow colored liquid. The fourth cup was a yellow smooth thick pudding like substance. All four of the cups…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-10-16 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop clinical criteria protocols, implement infection surveillance protocols, or antibiotic use protocols which resulted in no infection surveillance reports for Resident 9,7 or 2, not all lab tests complete prior to prscribed antiobiotics for Resident 126, 20, and no end date for an antibiotic order for Resident 124. This failure also had the potiental for inconsistent and ineffective antibiotic stewardship (a coordinated program that promotes the appropriate use of antimicrobials [including antibiotics], improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms) services for all 24 residents in the facility. Findings: During an interview with LN E, on 10/10/19, at 12:45 p.m., she stated she could not describe the facility antibiotic stewardship program. LN E stated she knew where to find the information and wanted to answer at a later time. LN E confirmed she had worked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-10-16 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 125 During an interview with Resident 125, on 10/8/19, at 5:09 p.m., he stated he had been at the facility for about a week. Resident 125 stated he completed antibiotic treatment the day prior. Resident 125 stated he liked to be in his room and did not attend group activities. Resident 125 had not received in room activities. Resident 125 stated the plan was to discharge to home within the week. During a review of the clinical record for Resident 125, the admission record indicated Resident 125 was admitted to the facility on [DATE]. During a review of the clinical record for Resident 125, the care plan section indicated a baseline care plan was started on 10/2/19. the interventions section for each focus was not filled in. The computer generated interventions had blank space to fill in resident-specific information. The interventions for the diet focus had no documentation of the diet Resident 125 needed. The interventions failed to include the amount of assistance Resident 125 required. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-10-16 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 1 During a review of the clinical record for resident 1, the care plan indicated on 9/19/19 she had a 5% weight loss. The goal section indicated a desired body weight of 105-116 pounds. The intervention indicated provide assistance with no specifics of what assistance Resident 1 needed. An additional intervention indicated (set up, limited, extensive, total). provide assistance or cueing with meals as needed, with nothing circled that identified which level of assistance Resident 1 needed. Another intervention indicated weekly weights times 4 weeks and then monthly if stable. The intervention date indicated created on 7/15/19. During a review of the clinical record assessments section indicated a Nutritional interdisciplinary team update dated 9/19/19, at 12:06 p.m., On 07/10/2019, the resident weighed 111.3 lbs. On 10/03/2019, the resident weighed 102 pounds which was a 8.36 % weight loss. During an interview with the Director of Nursing (DON), on 10/16/19, at 11:20 a.m., she reviewed Resident 1's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-10-16 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure assessment and implementation of bedrails for 16 residents (sampled and unsampled) met required standards of care. This could have resulted in accidents, feelings of entrapment, installation of restraints, and harm to the residents of the facility. Findings: Resident 10 was admitted to the facility on [DATE] with medical diagnoses including Fracture of Left Femur (Thigh bone), and Diabetes Mellitus, according to the facility Face Sheet. During an observation on 10/08/19 at 11:20 a.m., Resident 10 was observed in bed, sleeping, with bilateral bed rails in the up position (bedrails by head of the bed). The DON was asked to provide the bed rail assessment performed on Resident 10 prior to the implementation of the bed rails. An undated facility document titled, Bed Rail Safety Assessment, for Resident 10, indicated she was evaluated for the need for bed rails. This report indicated bed rails were recommended for Resident 10 to promote bed mobility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-10-16 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to answer call lights in a timely manner for three of twenty-four residents (Resident 16, Resident 76 and Resident 75). This failure resulted in Resident 16 having to suffer from incontinence (Lack of voluntary control over urination or defecation) and feeling uncomfortable sitting in her own bowel movement, and in Resident 76 having to wait for up to two hours for pain medications. This failure also had the potential the keep the residents uncommunicated about their needs, potentially placing them at risk for neglect and harm. Findings: Resident 16 Resident 16, was admitted to the facility on [DATE] with medical diagnoses including Fracture of Lower End of Right Femur (Thigh bone), according to the facility Face Sheet (A facility demographic). Resident 16's MDS (Minimum Data Set-An assessment tool) dated 09/23/2019, indicated her BIMS (Brief Interview for Mental Status-a structured evaluation aimed at evaluating aspects of cognition in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-10-16 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide pharmaceutical services to meet the needs of six of twelve sampled residents (Resident 1, 2, 7, 21, 76, and 77) when: 1) Resident 76's controlled pain medication was not available to give for multiple days, 2) Resident 77's new controlled pain medication was not processed and authorized to give for an extended time, 3) Resident 7's medication was not available to give for 13 doses out of 224 opportunities, 4a) Resident 21's medication was not available for 28 doses out of 28 opportunities; 4b) Resident 21's medication was not available for 3 doses out of 61 opportunities; 4c) Resident 21's medication was not available for 1 dose out of 30 opportunities; 5) Resident 2's medication was not available for 1 dose out of 30 opportunities ; 6) Resident 1's medication was out of stock and not refilled by pharmacy in time to administer 1 scheduled dose. These failures resulted in severe pain for extended time, symptoms exacerbation, disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-10-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement an Infection Prevention and Control Program (IPCP) when: 1) Staff were observed not following contact precaution procedures when providing care for one resident (Resident 99) that was admitted to the facility with a confirmed infection and was at risk of transmitting the infection to other residents, 2) The facility failed to implement appropriate measures for the transport of contaminated linens, 3) A clogged pipe was accessed which allowed sewage to spill out onto the floor, and 4) One resident's urinal for use was noted to be grossly contaminated. These cumulative failures could cause the spread of infections and potentially lead to harm or death for a population of residents with complex medical conditions. Findings: 1) During an observation, on 10/11/19, at 3:37 p.m., the Director of Staff Development (DSD) and Licensed Nurse G (LN G) were initiating isolation precautions (actions implemented, in addition to standard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-16 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that one of twelve sampled residents (Resident 76) was treated with respect and dignity when an Unlicensed Staff refused to assist her, and was observed using a personal cell phone during work hours. This had the potential to cause loss of dignity, frustration, and feelings of helplessness to Resident 76. Findings: Resident 76 was admitted to the facility on [DATE] with medical diagnoses including Low Back Pain and Repeated Falls, according to the facility Face Sheet (Facility demographic). Resident 76's MDS (Minimum Data Set-An assessment tool) dated 9/30/19 indicated her BIMS (Brief Interview for Mental Status-a structured evaluation aimed at evaluating aspects of cognition in residents in Medicare or Medicaid certified nursing homes) score was 14, which indicated her cognition was intact. Resident 76's MDS also indicated she required assistance with bed mobility and transfers. During an interview on 10/08/19 at 10:56 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-16 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one unsampled resident (Resident 12) had the right to make choices about aspects of his life that were significant to him regarding his smoking status. This failure resulted in nicotine withdrawal, anger, frustration, and strain on family dynamics. Findings: During an interview with the administrator and the Director of Nurses (DON), on 10/8/19, at 10 a.m., they stated the facility was non-smoking. They both stated the facility did not have any residents that smoke. During the group meeting, on 10/10/19, at 3:30 p.m., two residents identified as active smokers. Resident 78 stated he had a friend walk him out of the facility and they go smoke in the friend's car. Resident 78 stated he was told the facility was a non-smoking facility. Resident 78 confirmed he was not provided any alternate method to treat his nicotine addiction. Resident 12 stated he was told the facility was non-smoking. Resident 12 stated he had cigarettes when he got to the facility and the admitting staff took his cigarettes and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise and update a comprehensive care plan for one of twelve sampled residents (Resident 5), after he suffered a fall at the facility. This failure could have resulted in further falls, with possible injuries to Resident 5. Findings: Resident 5 was admitted to the facility on [DATE] with medical diagnoses including Congestive Heart Failure (A condition in which the heart can't pump enough blood to meet the body's needs) and Glaucoma (A condition of increased pressure within the eyeball, causing gradual loss of sight), according to the facility Face Sheet (A facility demographic). A Nursing Plan of Care initiated upon admission on [DATE] to prevent falls indicated, Be sure call light is within reach and encourage to use it to call for assistance as needed .bed in lowest position .Ensure resident is wearing appropriate footwear when ambulating or wheeling in w/c (wheelchair) .Keep needed items, water, etc, in reach. Despite these interventions, Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff implemented the fall prevention program for one of twelve sampled residents (Resident 10). This failure had the potential to result in further falls, with possible injuries to Resident 10 Findings: Resident 10 was admitted to the facility on [DATE] with medical diagnoses including Fracture of Left Femur (Thigh bone), and Diabetes Mellitus, according to the facility Face Sheet (Facility demographic). First Fall: A Change of Condition Note documented on 08/05/19 at 11:27 a.m. indicated, On 8.5.2019 at around 0900 (9:00 a.m.), Patient (Resident 10) had an Unwitnessed fall .Patient found in a sitting position next to her wheelchair. Patient is alert and oriented to person, place and situation and disoriented to time, patient reoriented to time. Patient asked, what happened, patient stated I was trying to to (sic) the bathroom to pee, I thought I can stand up and walk on my own but I was wrong. Assessment is done. The Nursing Plan of Care for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the administration of supplemental oxygen was documented for one of twelve sampled residents (Resident 5). This lack of documentation could have prevented a comprehensive review of the Resident 5's supplemental oxygen needs and effective continuity of care. Findings: Resident 5 was admitted to the facility on [DATE] with medical diagnoses including Congestive Heart Failure (A condition in which the heart can't pump enough blood to meet the body's needs) and Glaucoma (A condition of increased pressure within the eyeball, causing gradual loss of sight), according to the facility Face Sheet (A facility demographic). During an observation on 10/08/19 at 10:40 a.m., Resident 5 was observed receiving supplemental oxygen at 2 liters per minute through a nasal cannula (A device consisting of a lightweight tube used to deliver supplemental oxygen or increased airflow to a resident in need or respiratory help) from an oxygen delivery…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-16 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the gas stove in the kitchen was maintained in working order. This failure had the potential to cause injury or death to all 24 residents in the facility. Findings: During an observation, on 10/10/19, at 12:08 p.m., [NAME] C used a long handled lighter to light the gas range. During an interview with [NAME] C, on 10/10/19, at 12:10 p.m., she stated she had worked in the kitchen for 20 years. [NAME] C confirmed the front left and right burner of the 6 burner gas range required an outside fire source. During an interview with RD 2, on 10/10/19, at 1:23 p.m., she stated the maintenance department completed all the service needs for the range. RD 2 stated the records for service or maintenance would be kept in the maintenance department. During an interview with the Plant Operations Supervisor, on 10/11/19, at 9:20 a.m., he stated his department did not complete the preventative maintenance for the range in the kitchen. The supervisor stated the kitchen cancelled all scheduled preventative maintenance as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-16 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolated
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement policies for smokers' safety. This failure had the potential to result in unsafe smoking practices, and nonsmokers subjected to second hand smoke. Findings: During an observation on 10/8/19, at 9:15 a.m., the entrance to the facility had a sign that indicated no smoking. During an interview with the administrator and the Director of Nurses (DON), on 10/8/19, at 10 a.m., they stated the facility was non-smoking. They both stated the facility did not have any residents that smoke. The documents provided at entrance did not include a smoking policy. During the initial tour, on 10/8/19, no identified space for smoking was found. The administrator confirmed there was no designated smoking area due to the fact the facility was located on a hospital campus. During the group meeting, on 10/10/19, at 3:30 p.m., two residents identified as active smokers. Resident 78 stated he had a friend walk him out of the facility and they go smoke in the friend's car. Resident 78 stated he was told the facility was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$13,065 in federal fines across 1 penalty.

  • $13,065 — penalty dated 2026-04-15

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
SONOMA VALLEY HEALTH CARE DISTRICTOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2007
ARMFIELD, BENJAMINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2001
KAISER, KELLEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2025
OKOLO, PATRICKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/06/2025
STONE, LISAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2001
WELCH, SHERRIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2007

CMS files one row per role, so the 12 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555258. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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