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Meadowood A Health And Rehabilitation Center

3110 Wagner Heights Road, Stockton, CA 95209 · Non profit - Corporation · 100 certified beds · (209) 956-3444 Medicare & Medicaid certified

Call the home — (209) 956-3444 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 2026
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (29% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Urgent care / clinic
2505 W Hammer Ln · (209) 954-4040 · Call to confirm hours
Pharmacy
3131 W Hammer Ln · (209) 476-8819 · Call to confirm hours
Grocery
8835 Thornton Rd Ste A · (209) 679-1065 · Call to confirm hours
Park
8407 Kelley Dr · (209) 922-7014 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.5%10.2%15.4%better
Long-stay residents who lose too much weight3.4%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.7%0.8%0.9%better
Long-stay residents with a urinary tract infection6.4%1.2%2.0%worse
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.6%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened10.6%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication27.6%13.7%18.9%worse
Long-stay residents given the seasonal flu vaccine90.0%98.2%95.3%typical
Long-stay residents with pressure ulcers8.4%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control7.3%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table10.3%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine87.4%93.2%79.4%better
Short-stay residents rehospitalized after admission20.4%23.0%22.6%typical
Short-stay residents with an outpatient ER visit19.9%11.2%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

75.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 289 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

75.7%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
30.1%U.S. median 56.6%
Met the expected recovery
0.49U.S. median 0.31
Therapy hours / resident / day
0.24hours / resident / day
Physical therapy
0.22hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 30.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 93 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.49 therapist hours per resident per day in 2026Q1 — more than 80% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF75.7%CMS range 70.3–79.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 6.9–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge30.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge20.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge41.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting92.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.7%CMS range 3.0–8.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.881.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.95
RN hours/ resident / day
1.40
LPN hours/ resident / day
2.85
Aide hours/ resident / day
5.20
Total nurse hours/ resident / day
0.59
RN hoursweekends
28.7%
Total nursing turnover
41.2%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 63.4 residents a day — about 63% occupied, or roughly 37 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.20 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.95 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.85 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.68 hrs/resident/day on weekends vs 5.41 on weekdays — 14% thinner on weekends. RN hours go from 1.10 to 0.59 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 29% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-02-28)
9
at the previous standard inspection (2024-02-09)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 10 most serious are shown; the remaining 28 are one tap away and print in full.

  • Potential for harm · D2026-05-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect one of three sampled resident's (Resident 2's) right to be free from neglect (failure to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish or emotional distress) when, Certified Nursing Assistant (CNA) 2 placed tape over the reset button on the call light panel in Resident 2's room, which prevented the call light from working on 3/11/26.This failure had the potential to decrease Resident 2's safety and psychosocial well-being.Findings:A review of Resident 2's admission Record, indicated that Resident 2 was admitted to the facility in 2026 with diagnoses which included dementia (a decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities), Urinary Tract Infection (UTI, a condition in which germs invade and grow in the urinary tract), difficulty in walking, and legal blindness (severe vision loss).A review of Resident 2's Minimum Data Set (MDS; and assessment tool), dated 3/5/26 indicated, Resident 2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that one of three sampled resident's (Resident 3) call lights was functioning properly when Resident 3's call light did not light up outside his bedroom doorway when the call light button was pressed.This failure resulted in Resident 3 experiencing an episode incontinence and put Resident 3 at risk of fall or injury.A review of Resident 3's admission RECORD, indicated Resident 3 was admitted to the facility in 2025, with diagnoses which included Pneumonia (a lung infection) and lack of coordination.During an interview on 8/14/25, at 10:09 AM, with Family Member (FM)1, FM 1 stated Resident 3's call light was not working from Saturday 8/2/25 through Tuesday 8/5/25. FM 1 further stated Resident 3 pressed his call light but the light above the door did not light up. FM 1 stated there was an incident where Resident 3 was incontinent (not able to hold urine) of urine and no one responded to his call light for assistance to the bathroom. FM 1 stated Resident 3 was unable to get up to go to the bathroom.A review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-28 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare and serve food in accordance with professional standards of food service safety for eight residents who received soup for lunch on 2/27/25 when there was no temperature recorded for the soup prior to being served to those eight residents. This failure put the eight residents who received soup from the kitchen on 2/27/25 at risk for food borne illness when it was unknown if the soup being served was in the safe temperature zone (above 140 °Fahrenheit to prevent the growth of harmful bacteria). Findings: During a tray line observation on 2/27/25, at 11:45 AM, tomato soup was not available to fulfill a resident request. Dietary staff were observed heating a pan of soup on the stove and after several minutes a serving was provided to tray line staff. Seven separate servings of chicken noodle soup were observed being placed on meal trays. A review of a facility recipe titled, Soup Tomato . indicated, .COOK-END TEMP 63 °C [degrees Celsius] . (145.4 degrees Fahrenheit) A review of a facility recipe titled,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to practice appropriate infection prevention and control measures for a census of 67, when: 1. Signage for Enhanced Barrier Precautions (EBP- a set of infection control measures that use gown and gloves to reduce the spread of multi-drug resistant organisms [MDRO- bacteria that are resistant to many antibiotics] and for people with medical devices that remain in the body for an extended period, providing continuous support or treatment) was not posted on, or near the doorway of Resident 335's room to alert staff to use personal protective equipment (PPE- protective clothing, gown, gloves, or other garments used to prevent the spread of germs) prior to entering the room; and, 2. PPE supplies were not available outside the rooms for Resident 14, Resident 35, Resident 42, and Resident 64 while on EBP. These failures had the potential to spread infection and cause health problems to the residents, and staff, who live and work in the facility. Findings: 1. A review of Resident 335's clinical record titled, Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents rights to be treated with dignity and respect were honored for one of twenty two sampled residents (Resident 38) when Resident 38's meal was placed in front of her, but not fed to her, for greater than 20 minutes. Findings: A review of Resident 38's Resident Face Sheet, indicated she was admitted to the facility with diagnoses which included Alzheimer's disease (a progressive disease that affects the parts of the brain that control thought, memory, and language). A review of Resident 38's Care Plan History, dated 8/1/19, indicated, Problem .Nutritional Status . AT RISK FOR ALTERED NUTRITIONAL STATUS . Requires assistance with feeding . During an observation in the memory care unit (focuses on the care and well-being of individuals with memory issues) dining room, on 2/25/25, at 12:15 PM, Resident 38 was observed seated at a table with a plate of food in front of her. Resident 38 was alert and looking around the room. Licensed staff were observed feeding another resident seated at the table…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure one of twenty two sampled residents (Resident 64) had their rights related to treatment choices known and protected when a copy of Resident 64's Advance Directive (a legal document indicating resident preference on end-of-life treatment decisions) was not kept in Resident 64's record. This failure had the potential to result in Resident 64's preferences for emergent and end of life treatment to not be followed. Findings: A review of Resident 64's medical record titled, Resident Face Sheet, indicated that Resident 64 was admitted to the facility in early 2024 with diagnoses that included aftercare following right hip joint surgery, fracture of neck of right femur (upper part of the thigh), and need for assistance with personal care. A review of Resident 64's medical record titled, Physician Orders for Life-Sustaining Treatment [POLST - a form that contains written medical orders for healthcare professionals regarding specific medical treatments that can or cannot be done at the end of life], dated 1/14/24, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents rights of privacy and confidentiality were honored for one of twenty two sampled residents (Resident 12) when Resident 12's incontinence (lacking control of bowel and bladder) care needs were posted in public view in his room. Findings: A review of Resident 12's Resident Face Sheet, indicated, he was admitted to the facility with diagnoses which included urinary incontinence (inability to control urination/bladder). During an observation in Resident 12's bedroom on 2/26/25, at 9:46 AM, a handwritten sign and two photos were observed posted on Resident 12's bathroom door facing out into the room. The sign indicated, .[Resident 12's] Cath Bag [urine collection bag] .AM .Remove old condom tip [condom catheter used to direct urine to a collection bag] with Adhesive remover wipe .Use NoSting Prep [skin protectant] to place new condom tip .attach leg bag to top of calf and above ankle .PM .Remove old condom tip with Adhesive remover wipe/spray .attach to 2000ml [milliliter] bag . The photos…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of twenty two sampled residents (Resident 12) was free from physical restraint when Resident 12 was unable to independently unbuckle the self-release belt he wore while seated in his wheelchair. This failure had the potential for Resident 12 to experience a lack in freedom of movement, injury, and psychosocial distress. Findings: A review of Resident 12's Resident Face Sheet, indicated he was admitted to the facility with diagnoses which included Parkinsonism (a progressive disease of the nervous system marked by tremor, muscle rigidity, and slow imprecise movement) and unspecified dementia (condition that causes a decline in memory, thinking, reasoning, and problem solving). A review of Resident 12's Minimum Data Set (MDS, federally mandated resident assessment and screening tool) Section C - Cognitive Patterns, dated 1/4/25, indicated Resident 12's Brief Interview for Mental Status (BIMS, cognitive screening test, a score of 0-7 suggests a severe cognitive impairment, 8-12 suggests moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of twenty two sampled residents (Resident 42), had a care plan (a formal process that identifies existing needs and recognizes potential needs or risks) developed to address Resident 42's oxygen needs and use. This failure potentially contributed to Resident 42 not receiving the correct rate of oxygen (liters per minute-LPM. A unit of measure for oxygen delivery). Findings: During a concurrent observation and record review, on 2/26/25 at 10:03 AM in Resident 42's room, Licensed Nurse (LN) 6 confirmed Resident 42 was receiving oxygen at a rate of 2.5 LPM. LN 6 reviewed Resident 42's physician orders and confirmed Resident 42 should have been receiving oxygen at a rate of 4 LPM, continuously. During a concurrent interview and record review on 2/26/25 at 12:09 PM, with LN 6, Resident 42's care plans were reviewed. LN 6 stated she was unable to locate an oxygen use care plan for Resident 42. LN 6 confirmed a care plan should have been created for Resident 42's oxygen needs and use. LN 6 further stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure appropriate urinary catheter (a flexible tube inserted into the bladder used to drain urine) care and services were provided for one of two residents (Resident 71) with urinary catheters in a sample of 22 residents when: 1. Resident 71's urinary catheter bag (a device that attaches to the end of the tube to collect urine) was on the floor; and, 2. Resident 71's urinary catheter bag did not have a dignity cover (a cover that helps maintain the dignity of people who use catheters). These failures had the potential to affect Resident 71's sense of self-worth and self-esteem and placed Resident 71, and others in the facility, at risk for adverse medical outcomes. (When a drainage bag on the floor touches or comes into contact with anything other than a clean surface, that item becomes contaminated, which could increase the chances of an infection for anyone that comes into contact with the contaminated item.) Findings: A review of Resident 71's Resident Face Sheet, indicated Resident 71 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Dcited before2025-02-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure respiratory care provided was consistent with professional standards of practice for 1 of 8 residents who received oxygen at the facility (Resident 42) when Resident 42's oxygen order was not followed. This failure placed Resident 42 at risk for respiratory distress and inadequate treatment. Findings: During a concurrent observation and interview on 2/26/25 at 10:03 AM, with Licensed Nurse (LN) 6 in Resident 42's room, Resident 42 was observed receiving oxygen via nasal cannula (NC -a small flexible tube that contains two open prongs intended to sit inside the nostrils). LN 6 observed and confirmed the oxygen concentrator (a device that delivers oxygen) was on and running at 2.5 liters per minute (LPM, a unit of measure for oxygen delivery). During a concurrent interview and record review on 2/26/25 at 10:05 AM, LN 6 reviewed Resident 42's current physician order for oxygen. LN 6 stated the physician's order for oxygen was 4 LPM. LN 6 confirmed the oxygen order was not being followed as prescribed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe medication administration practices when the medication error rate was more than 5% (% or percentage - number or ratio expressed as a fraction of 100) with a resident census of 67. Medication administration observations were conducted over multiple days, at varied times, in random locations throughout the facility. The facility had a total of 2 errors out of 36 opportunities which resulted in a facility wide medication error rate of 5.55% in 1 of 4 residents (Resident 234 ) observed for medication administration. These failures had the potential to result in unsafe medication use and medication errors affecting the resident's health and well-being. Findings: During a medication administration observation, in the facility's Sequoia station, with Licensed Nurse (LN) 3, on 2/27/25 from 8:28 AM to 9:40 AM, the following observations were noted with medication administration to Resident 234 and Resident 79 as follows: a. Resident 234's order for dorzolamide-timolol (an eye drop medication used to treat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe medication storage for a census of 67 when: 1. Employee's personal items were stored in two of two medication storage rooms (a locked room for storage of medication and supplies); and, 2. Expired medication was available for use in medication cart (a mobile cart containing medications used daily to give medications to the residents) #2, located on the Sequoia unit. These failures may pose unsafe medication use in the facility. Findings: 1a. During an inspection on [DATE] at 9:44 AM, of the facility's Sequoia unit medication room with Licensed Nurse (LN) 4, the cabinet under the sink was observed to contain employee's personal items. The following items were observed and confirmed with LN 4: An opened partial bottle of water in a plastic container, two coffee cups, and two tote style bags with personal belongings and a printed copy of the staffing schedule laying on top of one of the bags. All items were located under the sink.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-11 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain the necessary medications for one of three sampled residents (Resident 1) when Resident 1 ' s Intravenous (IV, in the vein) antibiotic (medication to treat infections) and a pain-relieving medication for migraine headache were not available for use. These failures had the potential to cause prolonged illness for Resident 1 as well as unrelieved pain. Findings: a. A review of Resident 1 ' s SNF [Skilled Nursing Facility] admission HISTORY AND PHYSICAL, indicated she was admitted to the facility on [DATE], at 5:30 PM, with diagnoses which included bronchiectasis (condition in which the airways become damaged, making it hard to clear mucous) with pseudomonas/klebsiella (a group of germs that can cause severe infections and are only treated by certain antibiotics) and migraine (a headache that can cause moderate to severe throbbing pain and pulsating sensation). A review of Resident 1 ' s SNF Summary for Placement, printed 5/26/24, at 2PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-11 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Resident 1 ' s right to be fully informed of her discharge and the possibility for appeal was protected, when Resident 1, who was deemed unable to make health care decisions, signed the notice for her discharge on [DATE] and was discharged on 7/15/24. Resident 1 ' s responsible party (RP) was not provided notice of the discharge appeal process. This failure resulted in Resident 1 ' s responsible party being uninformed of the right to appeal the discharge decision, with the potential that Resident 1 would not receive additional services needed if an appeal was sought and upheld. Findings: A review of Resident 1 ' s Resident Face Sheet, indicated she was readmitted to the facility in the summer of 2024 with diagnoses which included unspecified dementia (a progressive state of decline in mental abilities), severe. A review of Resident 1 ' s CALIFORNIA ADVANCE HEALTH CARE DIRECTIVE, dated 11/6/2023, indicated, DESIGNATION OF AGENT. I hereby…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure measures were planned and implemented to prevent injury from a fall for one of two sampled residents (Resident 2), when: 1. Resident 2 was at high risk for falling and his care planned interventions did not include measures adequate to prevent an injury if a fall occurred; and, 2. Staff left Resident 2's bed in a high position after Resident 2 fell on 7/2/24, and his revised care plan directed the bed was to be kept low. These failures resulted in Resident 2 sustaining an injury from a fall on 7/2/24 and increased the risk of further falls resulting in serious injury. Findings: 1. Review of Resident 2's Physician Order Report indicated Resident 2 was admitted to the facility with a diagnosis of aftercare following hip hemiarthroplasty (a partial hip joint replacement) and severe dementia (disorder of the brain that results in declined cognition causing individuals to lose the ability to think and appropriately respond to information). Review of Resident 2's Minimum Data Set (comprehensive assessment of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-07 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure dental care was provided for one of two sampled residents (Resident 1) when Resident 1 had an unwitnessed fall on 7/4/24, which resulted in missing front teeth, and no oral assessment and/or follow-up dental care was provided. This failure led to Resident 1 experiencing pain, difficulty eating, potentially contributed to his weight loss, and had the potential to negatively affect his psychosocial well-being and quality of life. Findings: Review of Resident 1's Observation Report indicated Resident 1 was admitted to the facility with Parkinson disease (progressive disorder which affects the nervous system and the parts of the body controlled by the nerves) and need for assistance with personal care. Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 6/13/24, indicated, .Section L- Oral/Dental Status .D. Obvious or likely cavity or broken natural teeth [unmarked] .E. Inflamed or bleeding gums or loose natural teeth [unmarked] F. Mouth or facial pain, discomfort with chewing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-23 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure medications ordered by the physician were administered to one resident (Resident 1) when dronabinol (a medication used to increase appetite) and vitamin B6 (supplement) were not acquired from the pharmacy in a timely manner. These failures resulted in Resident 1 missing 6 doses of dronabinol and 3 doses of vitamin B6 and had the potential to negatively affect Resident 1 ' s health. Findings: Resident 1 was admitted to the facility in mid-2023 with diagnoses which included severe protein calorie malnutrition (inadequate intake of food as a source of protein, calories, and other essential nutrients) and gastric bypass (surgery that helps you lose weight by changing how your body handles the food you eat but limits the nutrients that your body can absorb). A review of Resident 1 ' s Minimum Data Set (MDS, an assessment tool) revealed a brief interview of mental status (BIMS) score of 8 (score can range from 00 for severe impairment to 15 for no impairment) which indicated moderate cognitive impairment (difficulty with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one resident (Resident 1) received treatment and care in accordance with professional standards of practice on 5/16/23 when, 1a. Licensed Nurse (LN) 3 gave orange juice to Resident 1 for a low blood sugar reading of 59 milligrams per deciliter (mg/dL, units of measure. Normal blood sugar is 70 to 99 mg/dL) instead of physician ' s ordered glucagon gel (a sugary gel used to increase a low blood sugar reading) to increase Resident 1 ' s low blood sugar reading, b. LN 3 did not notify Resident 1 ' s physician of the low blood sugar reading per the physician ' s order, and, c. LN 3 did not recheck Resident 1 ' s blood sugar level every 15 minutes until a blood sugar level of at least 110 mg/dL was reached. These failures resulted in Resident 1 ' s physician ' s orders not being followed and had the potential for Resident 1 ' s health to be negatively affected. Findings: Resident 1 was admitted to the facility in mid-2023 with diagnoses which included diabetes (inability for the body to maintain normal blood sugar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-09 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Physician's Orders for Life Sustaining Treatment (POLST- a written physician's order that documents the types of medical treatment the resident wants to receive during serious illness, for example, chest compressions if the heart stops beating and/or a tube placed down the throat if breathing stops) was fully completed and/or uploaded to the resident's Electronic Health Record ([EHR]- information stored in the facility's computer system) per facility policy for five of eight sampled residents: 1. Resident 6 2. Resident 25 3. Resident 54 4. Resident 275 5. Resident 276 These failures could have resulted in a delay in treatment during a medical emergency and/or the incorrect life sustaining treatment administered to the Resident. Findings: 1. During a review of Resident 6's clinical record titled, Resident Face Sheet (a record that contains the resident's demographic information), indicated Resident 6's diagnoses included heart failure (when the heart doesn't pump adequately), high blood pressure (the high force…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of twenty sampled residents (Resident 6) was treated with dignity, when the facility failed to replace Resident 6's missing upper dentures, leaving Resident 6 without her upper dentures for over one month. This failure resulted in Resident 6 requiring a change in the texture of her diet (in order to eat without upper teeth) and resulted in Resident 6 self-isolating from other residents due to embarrassment of missing teeth. Findings: Review of Resident 6's clinical record titled, Resident Face Sheet (a document that contains the resident's demographic information), indicated Resident 6's diagnosis included a need for assistance with personal care. During a concurrent observation and interview on 2/06/24 at 11:30 a.m., with Resident 6, Resident 6 was observed without upper dentures in her mouth. Resident 6 stated, Do you know how hard it is to eat with no upper teeth? Resident 6 further stated the dentures were lost soon after admission to the facility, about a month ago. A review of Resident 6's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a clean environment for two of 20 sampled Residents (Residents 26 and 30) when the fall mats beside their beds were soiled and torn. This failure had the potential to cause infection for Residents 26 and 30. Findings: During an observation on 2/6/24, at 10:00 a.m., the two fall mats in Resident 26's room were observed with sticky substance and tears. During an observation on 2/6/24, at 10:45 a.m., the two fall mats in Resident 30's room were observed with tears. During a concurrent observation and interview on 2/9/24, at 9:00 a.m., with the Infection Preventionist Nurse (IPN), in Resident 30's room, the IPN confirmed the mats in Resident 30's room were torn. The IPN stated the torn mats could lead to infection from cross contamination because it was difficult to clean a torn surface. Review of facility policy and procedure titled, Maintenance Department undated, indicated, The Maintenance Department will implement effective systems to ensure the facility and equipment are clean, safe, and in good…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to provide oxygen therapy per its policy for one of two sampled residents (Resident 28) on oxygen therapy, when Resident 28's oxygen tubing had not been changed for 17 days. This failure had the potential to lead to respiratory infection for Resident 28. Findings: During a concurrent observation and interview with Resident 28, on 2/6/24, at 10:05 a.m., Resident 28's oxygen tubing was dated 1/20/24. Resident 28 stated, It has been a while since they changed it. During an interview on 2/6/24, at 2:17 p.m., Licensed Nurse (LN) 3 stated, Oxygen tubing should be changed every Saturday. We missed the 27th of January and the 2nd of February. Review of the facility's policy and procedure titled, Oxygen Equipment dated 5/2017, indicated, .tubing .are to be changed every 7 days and as needed.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than 5% (% or percentage is a fraction of a number out of 100) during medication administration. The facility had a total of five errors out of 32 opportunities, which resulted in a facility wide medication error rate of 15.6%. Medication observations were conducted over multiple days, at varied times, in random locations throughout the facility. The five medication errors were identified in two residents (Resident 35 and Resident 175) out of eight residents observed for medication administration observation as follows: 1. Resident 35's medications were crushed and mixed in one cup for Tube Feeding (TF, a way to provide nutrition and medications when one cannot eat or drink safely by mouth. The tube is surgically inserted into the stomach) administration; and, 2. Resident 175's medications were crushed when the product labeling did not indicate crushing the medication was a safe practice. These unsafe medication administration practices could result in medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were labeled and used according to the manufacture specifications for a census of 74 when: 1. The medication cart (a wheeled cart that stores medications given to residents on daily basis) in Sequoia station contained medications not dated upon opening; and, 2. The medication cart in Harmony station contained medications not dated upon opening. These failures could result in unsafe medication use in the facility and ineffective medication treatment. Findings: 1. During a concurrent interview and medication cart inspection, accompanied by Licensed Nurse (LN) 6, in the Sequoia nursing station, on 2/6/24, at 2: 22 PM, medication cart 2 contained the following medications without a date marked when opened as follows: a. albuterol and ipratropium [also called Duoneb, a liquid medication used in a breathing machine to help with asthma or shortness of breath] inhalation solution, inside a box with opened foil pouch, was not marked with an opened date. Review of the manufacturer label on the box…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-09 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of twenty sampled residents (Resident 6) had a referral to a dentist following the loss of Resident 6's upper dentures shortly after admission to the facility. This failure resulted in Resident 6 being without upper dentures for over a month and affected Resident 6's quality of life. Findings: Review of Resident 6's clinical record titled, Resident Face Sheet (a document that contains the resident's demographic information), indicated Resident 6's diagnoses included a need for assistance with personal care. During a concurrent observation and interview on 2/6/24 at 11:30 a.m., Resident 6 was observed without upper dentures in her mouth. Resident 6 stated, Do you know how hard it is to eat with no upper teeth? Resident 6 further stated the dentures were lost soon after admission to the facility, about a month ago. A review of Resident 6's clinical record titled, Observation Report, dated 12/19/23 at 4:56 p.m., by Licensed Nurse (LN) 5, indicated Resident 6 was admitted to the facility with a full…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-09 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations during the initial tour of the kitchen, interview, and record review, the facility failed to follow its policy and procedure for safe storage of food when: 1. Staff was not wearing a hair covering; and, 2. Expired food was available for consumption These failures had the potential to lead to contamination of food for all 74 residents. Findings: 1. During an observation on 2/6/24, at 8:35 a.m., the Director of Dining Services was in the kitchen without a hair covering. The Director stated he should have a hair covering and forgot to put one on when he entered the kitchen. 2. During an observation on 2/6/24, at 8:42 a.m., there was a box of Popsicles observed in the freezer labeled to use by 9/16/23. During an observation on 2/6/24 at 8:43 a.m., there was a container of curry powder dated good thru 5/28/23. During an interview with the Kitchen Services Manager on 2/6/24, at 8:50 a.m., she stated all staff should be wearing head coverings while in the kitchen and there should be no expired food in the kitchen as this may cause contamination. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to document in the electronic health record (EHR) for one of twenty sampled residents (Resident 6) when, there was no documentation on the measures taken by the facility to replace Resident 6's missing upper dentures. This failure had the potential to result in staff being unaware of Resident 6's missing upper dentures with the delay in documentation. Findings: During a concurrent observation and interview on 2/6/24 at 11:30 AM, Resident 6 was observed with lower dentures but no upper dentures. Resident 6 stated, Do you know how hard it is to eat with no upper teeth? Resident 6 stated her dentures had been missing since she arrived at the facility, about a month ago. During a concurrent interview and record review on 2/7/24 at 4 PM, Resident 6's progress notes were reviewed with the Social Services Director (SSD). The SSD stated the family reported to her that the dentures of Resident 6 were missing. The SSD stated Resident 6's family was informed the facility would reimburse them for the cost of replacement of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store foods according to professional standards for food safety for a total of 63 residents when: 1. The resident refrigerator contained unlabeled drinks and resident food past the best by date; 2. A non-food grade can liner was used to store flour; 3. There was an opened pack of tortillas that was not labeled with the open and use by date; 4. A bag of frozen biscuit dough was left open to air; and 5. A bottle of food coloring was not removed from kitchen by use by date. These failures had the potential to increase the risk of foodborne illnesses among residents who received food from the kitchen. Findings: 1. During a concurrent observation and interview, on 7/14/22, at 10:08 a.m., in the medication room of Redwood and Harmony station, the resident refrigerator where outside food was kept was checked with Licensed Nurse (LN) 1. LN 1 stated food brought in from the outside in the resident's refrigerator should be labeled with resident's name, date received, and resident's room number. LN 1 confirmed the grape…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure respiratory care was provided in accordance with professional standards of practice for a census of 63 when: 1. Resident 59 and Resident 43's oxygen concentrator (a machine used to deliver extra oxygen to a person) filter was covered in dust/debris; and 2. Oxygen tubing and/or a nebulizer mask (a device used to administer a medicated breathing treatment) and tubing was not changed at the frequency indicated for Resident 8, Resident 59 and Resident 43. These failures had the potential to result in ineffective oxygen therapy and the spread of infection. Findings: 1. During a concurrent observation and interview, on 7/12/22, at 11:30 a.m., Licensed Nurse (LN) 2 confirmed, Resident 43's and Resident 59's filter on the oxygen concentrator was covered in lint and dust and was a gray color in appearance. LN 2 stated that the filter should be checked and cleaned at least weekly. LN 2 removed the filter from Resident 59's oxygen concentrator, washed it in the bathroom sink with water, and showed that the filter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-15 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly prepare pureed foods to ensure flavor and palatability for five of five residents (Resident 51, Resident 50, Resident 15, Resident 6, and Resident 8) who were on a pureed food diet when, pureed food recipes were not followed for the preparation of the lunch meal on 7/12/22. This failure had the potential for resident's nutritional needs not to be met. Findings: During a concurrent observation and interview on 7/12/22, at 10:14 a.m., [NAME] 2 placed a measured amount of butter into the pan of drained cooked carrots on the stove. [NAME] 2 then measured out water and poured it over the carrots. [NAME] 2 then emptied the contents of the pan into the blender and turned the blender on. When asked how much water was added to the drained pan of carrots, [NAME] 2 stated that she used the amount that the recipe called for. [NAME] 2 confirmed she then added 2/3 cups of a thickening agent to the blender and turned on the blender again.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure infection prevention procedures were followed when: 1. One Licensed Nurse (LN) 9 did not perform hand hygiene during wound care, 2. One LN, LN 5 did not wear the correct personal protective equipment (PPE) when caring for residents in the Yellow Zone (an area in the facility where persons under investigation (PUI) for COVID-19 rooms are). 3. A used insulin syringe with an attached needle was left on Resident 13's nightstand. 4. Shared glucometer (device used to measure the blood sugar level), was not cleaned and sanitized in between resident care. These failures had the potential to put residents at increased risk for infections, including COVID-19 (a potentially fatal respiratory illness). Findings: 1. Resident 419 was admitted to the facility in the summer of 2022 with diagnoses which included pressure ulcers (injuries to the skin and underlying tissue). During a wound care observation for Resident 419 on 7/13/22, at 9:50 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure an allegation of suspected resident to resident physical abuse (Resident 4 and Resident 14) was reported to the Department in a timely manner, for a census of 63. This failure resulted in a delay in the abuse investigation process and decreased the facility's potential to protect residents from physical and psychosocial harm. Findings: A review of Resident 4's admission Record indicated Resident 4 was admitted to the facility in the Summer of 2022 with diagnoses which included difficulty in walking, muscle weakness, and dementia (a general term for loss of memory, language, problem- solving and other thinking abilities that are severe enough to interfere with daily life). A review of Resident 14's admission Record indicated Resident 14 was admitted to the facility in the Spring of 2022 with diagnoses which included dementia. On 7/7/22 the Department received a report alleging Resident 4 was pushed out of his wheelchair by Resident 14. The alleged date of the allegation was documented as 7/1/22. A review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a comprehensive care plan for one of 22 sampled residents (Resident 22) when Resident 22's fall care plan did not include his most recent fall or the current use of fall interventions. This failure placed Resident 22 at risk for falling again and had the potential for risk of injury and harm to the resident. Findings: A review of Resident 22's admission Record indicated Resident 22 was admitted to the facility in the Spring of 2022 with diagnoses which included dementia (a general term for loss of memory, language, problem- solving and other thinking abilities that are severe enough to interfere with daily life), muscle weakness, unsteadiness on feet, and a history of falls. A review of Resident 22's clinical record titled, Event Report, dated 7/13/22, indicated, .[Resident 22] was noted by staff on floor in a sitting position at bedside on mat .No injuries noted at this time. [Resident 22] was then helped back to bed by staff . A review of Resident 22's clinical record titled, Event Report, dated 7/14/22,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide professional standards of practice for two of twenty-two sampled residents (Resident 33 and Resident 14) when, Resident 33 and Resident 14's insulin (a medication used to help control the amount of blood sugar in your body) order was not followed. This deficient practice had the potential to result in hypoglycemia (low blood sugar level) for Resident 33 and Resident 14. Findings: 1. Review of Resident 33's admission record indicated that Resident 33 was admitted to the facility late 2015 with a diagnosis of diabetes mellitus (a chronic condition that affects the way the body processes blood sugar). During an observation on 7/12/22, at 12:56 p.m., Resident 33 was laying in bed, with her lunch tray in front of her. Resident 33 had eaten her potatoes, yogurt, and fruit. Licensed Nurse (LN) 3 entered Resident 33's room and checked her blood glucose level (BG; a sugar that is the body's primary source of energy). During an observation on 7/12/22, at 1:04 p.m., LN 3 administered a dose of insulin to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure one of two resident who smoked (Resident 16) received adequate supervision to prevent an avoidable accident when, Resident 16's smoking care plan interventions were not implemented. This failure had the potential to cause an avoidable injury to Resident 16. Findings: Review of Resident 16's admission record indicated that Resident 16 was admitted to the facility early 2021 with a diagnosis of nicotine dependence. During an interview on 7/13/22, at 2:20 p.m., Resident 16 stated that he kept his cigarettes and lighter in his pocket. Resident 16 explained, he would go outside and smoke whenever he wanted to. Resident 16 stated, he did not wear a smoking apron and staff were not present with him when he smoked. During an interview on 7/15/22, at 6:48 a.m., Licensed Nurse (LN) 8 stated he was familiar with Resident 16 and his cares. LN 8 stated that Resident 16 smoked in the past, about two months ago, but he had not seen Resident 16 smoke in a while. LN 8 stated, another resident here also smoked, but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to ensure safe and accountable medication handling for a census of 63 when: 1. The Ekit (Emergency Kit- a sealed container for emergency medications uses) medication box was stored unsealed with no documentations for two missing medications. 2. The unused or discontinued medications were disposed of without double signature of the two licensed staff and the hazardous medications (medications that may pose health and safety hazard to humans or the environment) were not disposed in the facility's designated hazardous waste container. 3. Narcotic medication (medications with high potential for abuse or unlawful use) called Hydrocodone/ Acetaminophen (or Norco; a combination pain medication) removal from the Controlled Drug Record (or CDR, a paper record that tracked narcotic medication use) were not documented in the Medication Administration Record (or MAR- a legal document that recorded the medications given to a residents) when administered to Resident 2. 4. The monitoring parameter for measuring blood sugar (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to ensure safe medication storage practices in the two out of two medication rooms (a locked room used to store medications and supplies) and two out of four storage carts (a mobile cart stored medications and supplies needed for administration) when: 1. Expired (outdated) medication and supplies were stored in the active storage areas of the medication room. 2. Unlabeled prescription medications were stored in the active storage areas of the medication room and the treatment cart. 3. Undated multidose containers were stored in active storage areas in the medication cart. 4. Discontinued medications were stored in the active storage areas in the medication room and treatment cart. 5. Opened and uncapped eye drop medication was stored in the medication cart. 6. Refrigerator temperature was not monitored where the TB testing medication called Mantoux was stored (TB stand for Tuberculosis which could cause serious spreadable lung infection;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
O'CONNOR WOODS HOUSING CORPORATIONOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 01/10/2025
CROCE, RUDOLPHIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; ADP OF THE SNFsince 01/01/2019
CROMWELL, KRISTINIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2018
DONOVAN, ELIZABETHIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2025
MEYER, LOUISIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2025
ORNELLAS, MARKIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2017
RATTO, JERILYNIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2017
SPAUGH, GARYIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2025
STEPHENS, MARGARETIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2019
MALLETTE, PENNYIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2019
ESKATON PROPERTIES INCORPORATEDOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/11/2025
CHAN, ALEXANDERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/16/2016
SMITH, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/23/2018
VINESH, ASHEETAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/17/2024
AMX HOLDINGS, LLCOrganizationADP OF THE SNFsince 06/25/2021
MOSS ADAMS LLPOrganizationADP OF THE SNFsince 01/01/2011
SOUTH PACIFIC REHABILITATION SERVICES, INCOrganizationADP OF THE SNFsince 10/01/2024

CMS files one row per role, so the 33 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$34.5M
Net patient revenuemost recent cost report
-15.7%
Operating marginrevenue minus expenses
$640K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 49%Medicare 18%Other / private 33%

This home reported $640K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$1,491per resident / day
operating cost
$45,319per month
≈ monthly operating cost
$1,289per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555713. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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