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Orchards At Tulare

604 E. Merritt Ave., Tulare, CA 93274 · For profit - Limited Liability company · 99 certified beds · (559) 686-1601 Medicare & Medicaid certified

Call the home — (559) 686-1601 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 20242 actual-harm citations$68,938 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (89) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $68,938 in federal fines (most recent 2024-10-17)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
591 E Merritt Ave · (559) 697-6757 · Call to confirm hours
Pharmacy
1028 N Cherry St · (559) 234-2112 · Call to confirm hours
Grocery
1111 N Cherry St · (559) 366-1410 · Call to confirm hours
Park
2750 W Yowlumne Ave · (559) 781-5780 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.2%10.2%15.4%better
Long-stay residents who lose too much weight3.2%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.3%1.2%2.0%better
Long-stay residents with depressive symptoms1.4%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.8%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened2.3%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication21.7%13.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers1.5%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control15.0%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table7.6%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine95.2%93.2%79.4%better
Short-stay residents rehospitalized after admission20.7%23.0%22.6%typical
Short-stay residents with an outpatient ER visit14.1%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.042.251.67worse
Long-stay outpatient ER visits per 1,000 resident days4.751.571.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.5%U.S. median 10.7%
Went back to hospital
42.9%U.S. median 56.6%
Met the expected recovery
0.47U.S. median 0.31
Therapy hours / resident / day
0.33hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 42.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 78% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.2–16.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge28.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge33.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting90.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.1–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.431.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
1.24
LPN hours/ resident / day
3.37
Aide hours/ resident / day
4.96
Total nurse hours/ resident / day
0.19
RN hoursweekends
50.0%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 92.8 residents a day — about 94% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.96 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.37 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.43 hrs/resident/day on weekends vs 5.18 on weekdays — 14% thinner on weekends. RN hours go from 0.42 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2025-05-08)
25
at the previous standard inspection (2024-04-18)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

89 citations, most serious first. The 12 most serious are shown; the remaining 77 are one tap away and print in full.

  • Actual harm · G2024-11-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure one of four sampled residents (Resident 1) was free from physical abuse by facility staff (Certified Nursing Assistant-CNA 1). This failure resulted in Resident 1 sustaining discoloration (bruise) to left inner corner eye, discoloration to right eyebrow, discoloration to bilateral upper extremities (region of the body that includes arm, forearm, and hand), discoloration to the back of left thigh, a bald spot to the back of head, and hospitalization. 2. Ensure one of four sampled residents (Resident 3) was free from verbal abuse by facility staff (Licensed Vocational Nurse-LVN 3). This resulted in staff verbally abused Resident 3 and resulted in Resident 3 feeling angry and frustrated. Findings: 1. During a review of Resident 1's admission Record (AR), dated 10/28/24, the AR indicated Resident 1's diagnoses included Alzheimer (a disease characterized by a progressive decline in mental abilities and Dementia (a progressive state…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement one of three sampled residents (Resident 1) Comprehensive Care Plan (a written plan developed by an interdisciplinary team [attending physician, registered nurse, dietician, etc.] and the resident, to help attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being) to prevent a fall incident when Resident 1 was left in the dining room without staff supervision. This failure resulted in Resident 1 falling and sustaining a right inferior orbital wall fracture (a break in the inner wall of the eye socket), requiring a transfer to an acute hospital. Findings: During a review of Resident 1's admission Record (AR), dated 8/3/23, the AR indicated, Resident 1 was admitted on [DATE], with diagnoses included Alzheimer's disease (type of dementia that damages the brain and affects memory, thinking, and behavior) and Dementia (condition that affect the brain's ability to think, remember and function…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-29 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the physician was made aware of one of three sampled residents (Resident 4)'s request to be sent to the hospital. This failure resulted in Resident 4's rights being violated.Findings:During a review of the text messages between Licensed Vocational Nurse (LVN) 2 nurse and the physician, dated 5/18/26 at 9:52 p.m., the text message indicated, Patient (Resident 4's name) is 94% (oxygen) SAT (saturation) room air, he is complaining of vomiting but he barley [sic] threw up on my shift regular clear w (with) some food chunk he's just gagging a lot. He's saying his testicle hurt very bad and is having chest pain. He is stating he can't swallow pills right now because he throw the [sic] up. His VS (vital signs) when last checked were 152/80 (blood pressure-the force of blood pushing against the walls of your arteries as your heart pumps it though your body. Pulse 82 (heart rate).(Physician response).zofran (medication used to treat nausea) 4 mg (milligrams) TID (three times a day) PRN (as needed) x (times) 3 days.Is he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-29 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure physician orders were followed for one of three sampled residents (Resident 4) when eye drops were not initiated. This failure had the potential for Resident 4 to experience discomfort.Findings:During a review of Resident 4's Ophthalmology Notes (ON) dated 11/24/25, the ON indicated, Care Plan.Add Cosopt (eye drop medication used to lower eye pressure) bid (twice a day) OU (both eyes) for comfort.During a concurrent interview and record review on 6/25/26 at 10:49 a.m. with Director of Nursing (DON), DON reviewed Resident 4's clinical record. DON stated the Cosopt eye drops were never implemented for Resident 4.During a review of the facility's policy and procedure (P&P) titled Consulting Physician/Practitioner Orders dated 5/20/26, the P&P indicated, Consulting physician/practitioner orders are those orders provided to the facility by a physician/practitioner other than the resident's attending physician.who is acting on behalf of the attending physician. A consulting physician/practitioner may include, but is not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure supervision was provided when 15 minutes checks were not completed for one of three sampled residents (Resident 1) with a history of elopement. This failure resulted in Resident 1 eloping through his bedroom window, found approximately two blocks away and potential for harm.Findings:During a review of Resident 1's admission Record (AR) undated, the AR indicated Resident 1 was a [AGE] year-old male with diagnoses that included unspecified dementia (a decline in mental abilities severe enough to interfere with memory, thinking, language, reasoning and behavior), severe, with mood disturbance.major depressive disorder.anxiety disorder.During a review of Resident 1's Elopement Evaluation (EE) dated 2/13/26, the EE indicated, Does the resident have a history of or attempted leaving the facility without informing staff.yes.Has the resident verbally expressed the desire to go home, packed belongings to go home or stayed near an exit door.yes.Does the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-09 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its own policy and procedure (P&P) for one of two sampled residents (Resident 1) when written request for Resident 1's clinical records was not provided in a timely manner. This failure resulted in violation of Resident 1's rights and not providing Resident 1's clinical records approximately 14 days after the request date.Findings:During a concurrent interview and record review on 3/9/26 at 10:34 a.m. with Administrator and Medical Records Personnel (MRP), MRP stated on 2/17/26 a written request for Resident 1's clinical record was received. MRP stated Resident 1's clinical record was not released until 3/9/26 (approximately 14 days after the request date). Administrator reviewed the facility's P&P titled, Release of Medical Records. Administrator confirmed the facility P&P was not followed when written request for Resident 1's clinical record was not released within 2 working days.During a review of facility's P&P titled, Release of Medical Records, dated 2025, the P&P indicated, Access Rights to Medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the ceiling vents (outlets that allow conditioned air to flow into a room) were clean and sanitary for ten of ten sampled residents' rooms (room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], and room [ROOM NUMBER]). This failure had the potential to result in the spread of respiratory illnesses to residents, staff, and visitors.Findings:During an observation on 3/3/26 at 10:14 a.m. in room [ROOM NUMBER], there were two ceiling vents with thick black dust like debris. During an observation on 3/3/26 at 10:17 a.m. in room [ROOM NUMBER], there was one ceiling vent with thick black dust like debris.During a concurrent observation and interview on 3/3/26 at 10:20 a.m. with Housekeeping (HSK) in room [ROOM NUMBER], HSK stated, The ceiling vents need to be cleaned, the vent has dirt on it, vents need to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide supervision for one of two sampled residents (Resident 1) with impaired cognition (problem in ability to think, learn, remember, make decisions). This failure resulted in Resident 1 eloping (leaving facility unsupervised and without prior authorization) from the facility without staff being aware and had the potential for harm. Findings:During an interview on 2/26/26 at 12:06 p.m. with Registered Nurse (RN), RN stated on 2/7/26 at 10:38 a.m., she was made aware Resident 1 was outside the facility without supervision. RN stated Resident 1 was found in the parking lot across the street from the facility. RN stated Resident 1 was alert with impaired cognition, did not have an order to leave the facility, and was not safe to go outside the facility without supervision.During an interview on 2/26/26 at 12:19 p.m. with Infection Control Preventionist (ICP), ICP reviewed Resident 1's quarterly Minimum Data Set (MDS-a federally mandated resident assessment tool) dated 1/16/26, the MDS indicated Resident 1 had a BIMS (Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented when:1. A glucometer (used to take residents blood sugar) was not sanitized after use for one of three sampled residents (Resident 1);2. Personal Protective Equipment (PPE-gown, gloves, mask, eye protection) was not worn when entering a droplet precaution (used to prevent the spread of germs transmitted through large respiratory droplets from coughing, sneezing, or talking) isolation room.These failures had the potential for spread and risk of infections to residents, visitors, and staff.Findings:1. During a concurrent observation and interview, on 11/24/25 at 12:22 p.m. with Licensed Vocational Nurse (LVN) 1, in Resident 1's room, LVN 1 placed a glucometer test strip in the glucometer, cleaned Resident 1's finger with alcohol, poked Resident 1's finger with the lancet (small, disposable, sterile needle used to prick the skin), placed a drop of blood on the test strip, reviewed the result, removed the test strip from the glucometer and placed the glucometer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure sanitary conditions in the kitchen when: 1. A brown colored substance and a dead bug were observed between a reach-in freezer and reach-in refrigerator. 2. The ice machine was not sanitized in accordance with manufacturers' guidelines. 3. Baseboards were observed to be peeling away from the wall under a sink leaving a potential entry for pests. These failures placed the residents at an increased risk for foodborne illness. Findings: 1. During a concurrent observation and interview on 05/05/25 at 10:04 a.m. with Dietary Supervisor (DS) in the kitchen, a brown colored substance on the floor behind a white pest control trap located between a reach-in refrigerator and a reach-in freezer was observed. DS was asked what the brown colored debris/substance was, and DS stated, I don't know. DS stated the floor between the freezer and refrigerator was dirty with debris and the external side stainless steel walls of both units that faced each other had a buildup of dust. During an interview on 05/05/25 at 10:04…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-08 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure the Registered Dietitian (RD) accurately and comprehensively assessed nutritional status for one of one sampled resident (Resident 68) in accordance with standard of practice and facility policy and procedure (P&P) related to lack of re-assessing Resident 68's daily calorie, protein and fluid needs after a significant change in condition related to pressure injury and significant unplanned weight loss. 2. Effectively monitor nutrition interventions when facility did not document quantity consumed of oral nutrition supplement (ONS) provided on meal trays for one of one sampled resident (Resident 68) and did not convene a follow-up IDT (interdisciplinary team) weight variance meeting to evaluate effectiveness of a ONS that was provided to address Resident 68's significant unplanned weight loss until a month after the ONS was initiated, during which time Resident 68 continued to have further significant weight loss. In addition,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to follow its policy and procedure regarding Advance Directive (AD-a legal document indicating resident preference on end-of-life treatment decisions) for one of one sampled resident (Resident 446) were informed about their right to complete and AD or had evidence of declining to complete an AD. This failure had the potential for responsible parties and/or medical professionals not to honor resident healthcare wishes and to not provide appropriate treatment in the event of an emergency medical situation. Findings: During a concurrent interview and record review on 5/7/25 at 8:35 a.m. of Resident 446 medical record with Business Office Manager (BOM). BOM reviewed the medical record for Resident 446 and was unable to provide evidence of Resident 446 and/or responsible party were offered an opportunity to formulate or decline an AD. During a review of the facility policy and procedure (P&P), titled Resident Rights Regarding Treatment and Advance Directive, dated 2025, indicated, Policy It is the policy of this facility to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 77 citations
  • Potential for harm · Dcited before2025-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two of 16 sampled residents (Resident 32 and Resident 73), personal belongings were replaced within a timely manner once the items were reported loss. These failures resulted in Resident 32 and Resident 73 lost items not being replaced During an interview on 5/6/25 at 10:33 a.m. with Resident 73, Resident 73 stated his watch had been missing since December 2024. Resident 73 stated he had reported his missing watch to the social worker. Resident 73 was told by the social worker that the facility will replace the missing watch. Resident 73 stated he was upset that his watch had been missing, and the facility had not replaced the watch. During a review of Resident 73's admission Record, (AR) dated 5/7/25, the AR indicated Resident 73's admission date was 9/9/24. During a review of Resident 73's Minimum Data Set, (MDS - a federally mandated resident assessment tool) dated 3/14/25, the MDS indicated Resident 73 had a (Brief Interview for Mental Status - an assessment tool used by facilities to screen and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Significant Change in Status MDS Assessment (MDS-a federally mandated resident assessment tool; SCSA- a comprehensive assessment completed within 14 days of the identification of a status change) was completed for one of one sampled resident (Resident 68) when Resident 68 had a major decline in two or more MDS areas as evidenced by unplanned significant weight loss and the development of a new wound. This failure had the potential for Resident 68 to have unmet care needs. Findings: During a concurrent interview and record review on 05/08/25 at 11:14 a.m. with MDS Coordinator (MDSC), MDSC reviewed Resident 68's electronic health record (EHR). MDSC stated she should have completed a significant change of status MDS at the same time she had completed a quarterly MDS on 2/26/25 as Resident 68 had major decline in two MDS care areas which were significant weight loss not on prescribed weight-loss regimen and a new wound that triggered on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS-a federally mandated resident assessment tool) Matrix was accurate and up to date for three of eight sampled residents (Resident 1, Resident 23 and Resident 68). This failure resulted in the documentation of an inaccurate assessment and an inaccurate quarterly MDS for Resident 68. Findings: During a review of the facility's Resident Matrix, (RM) dated 5/5/25, the RM indicated, Resident 1 listed anticoagulant (medication used to help prevent blood clots from forming or growing) and Resident 23 listed antibiotic. During an interview on 5/5/25 at 10:16 a.m. with Resident 1, Resident 1 stated he is not currently taking any anticoagulant medications. Resident 1 stated he stopped taking anticoagulant medications this past January. During a review of Resident 1's admission Record (AR), dated 5/7/25, the AR indicated Resident 1's initial admission date was 11/22/24. During a review of Resident 1's MDS dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide quality care to one of one sampled resident (Resident 25) when: 1. Resident 25 had a chocking episode that was not immediately identified and addressed by nursing staff who were present in the dining room at the time of occurance. 2. A comprehensive (complete) assessment was not completed for Resident 25 after a chocking episode and delegation (assigning a task) of monitoring Resident 25 for safety was given to nonnursing staff position titled Hospitality Aid (HA). 3. Education was not provided to a family member who routinely fed Resident 25 who was on aspiration precautions (preventive measures taken to reduce the risk of accidental inhalation of food, liquid, or other substances into the lungs) to ensure swallow strategies, as assessed by a Speech Therapist (ST), was implemented. 4. Resident 25's thickened liquids (to help individuals with swallowing difficulties based on individualized assessment) order was not followed. These…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow its policy and procedure (P&P) titled, Pain Management, for one of one sampled resident (Resident 77) when Resident 77's pain was not controlled consistently. This failure had the potential for Resident 77's pain not to be correctly managed. Findings: During an interview on 5/7/25 at 1:50 p.m. with Resident 77, Resident 77 stated two weeks ago the nurse told her she needed to take a different medication and not her regular pain medication. Resident 77 stated she felt horrible for hours going without her pain medication. During a review of Resident 77's Physician Order (PO) dated 4/21/25, the PO indicated, Oxycodone HCL [narcotic medication for acute pain 0- no pain, 1-3 mild pain, 4-6 moderate pain interfering with daily activities, 7-9 severe pain, difficult to tolerate or manage, 10 worst pain possible]oral tablet 5 mg [milligram], give 1 tablet by mouth every 4 hours as needed for moderate pain 4-6. During a review of Resident 77's PO, dated 4/21/25, the PO indicated, Acetaminophen Tablet 325 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure accurate documentation and accountability for the destruction of controlled substances, the facility did not ensure controlled substances were destroyed in the presence of a licensed pharmacist, and destruction was appropriately documented with a nurse and a pharmacist signatures. This failure had the potential to result in diversion or mismanagement of controlled medications. Findings: During an observation on 5/7/25 at 8:38 a.m. in the Director of Nursing (DON) office, there was a locked cabinet used to store medications to be destroyed. During a concurrent interview and record review on 5/7/25 at 8:38 a.m. with the Assistant Director of Nursing (ADON), The facility Controlled Medication Destruction Log (MDL), dated 03/25 and 04/25 were reviewed. The MDL indicated, entries had not been dated and signed without a pharmacist involvement. ADON stated she was unable to clarify the following entries: had been dated and signed without pharmacist involvement. The MDL indicated the following: On 3/6/25 RX #…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure three of twenty eight opportunities for medication administration were performed without error, resulting in an 11% medication error rate. These failures had the potential for: 1. Resident 46, ineffective medication delivery. 2. Resident 46, omissions are inconsistent with manufacturer instructions for use. 3. Resident 34, to rotate injection sites as required. Findings: 1. During a review of the manufacturer's instructions for Combivent Respimat(inhaler for breathing difficulties) indicated, The patient should exhale fully, place lips around the mouthpiece, then inhale slowly and deeply while pressing the inhaler button. After inhalation, the patient should hold their breath for 10 seconds or as long as comfortable. During an observation on 5/6/25 at 9 a.m. in Resident 46's room during a medication pass, a Respiratory Therapist (RT) was observed administering Combivent Respimat to Resident 46. Resident 46 was not instructed to exhale fully prior to inhalation and hold their breath following the dose.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Follow the planned menu for finger foods diet for one of one sample resident (Resident 18) during lunch trayline (a system of food preparation). 2. Ensure the allotted fluid from dietary was followed as ordered pertaining to a fluid restriction for one of one sample resident (Resident 32). These failures had the potential for Resident 18 to have loss of independence and dignity, and Resident 32 to not have adequate hydration. Findings: 1. During an observation on 5/6/25 at 12:03 p.m. in the kitchen during lunch trayline observation, Resident 18's meal tray card indicated finger foods. A whole piece of chocolate cake was served onto Resident 18's lunch meal tray and placed on the meal delivery cart for distribution. Per the therapeutic diet spreadsheet Chocolate cake cut into smaller pieces was the planned menu for finger foods. During an interview on 05/06/25 at 12:03 p.m. with Registered Dietitian (RD), RD was asked to check if the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident(Resident 68) beverage and/or liquid preferences were obtained to provide sufficient drinks and liquids the resident prefers to help maintain hydration. Facility's failure to obtain Resident 68's beverage preferences placed Resident 68 at an increased risk for dehydration and delayed wound healing. Findings: During a concurrent observation and interview on 5/7/25 at 11:58 a.m. with Resident 68 in Resident 68's room, Resident 68 stated when she was at home she liked to drink Pepsi, Kool-Aid, and pineapple juice. Resident 68 stated in here they only give her the liquids they have in the kitchen that day. Resident 68 stated no one has come to ask her preferences for liquids. During a review of Resident 68's RD [Registered Dietitian]/IDT [interdisciplinary team] Weight [wt] Variance Meeting [mtg] (Wt Mtg), dated 12/31/24, the Wt Mtg indicated, Wt: 85# (pounds). Wt Change: -23# (21.3%[percent]) x [for] 3 months, po [by mouth] intake: 0-50% [of total meals], Diet: fortified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a system to maintain an accurate and complete medical record (electronic health record/EHR) for one of one sampled residents (Resident 57) when the EHR had not contained documentation that an order for 4 ounces (oz) house nourishment (HN shake) with breakfast was provided to Patient 57. In addition, quantity consumed of HN shake was included in the overall fluid intake from all fluids served for breakfast impeding interdisciplinary team (IDT) ability to identify and assess intake of the planned nutrition intervention. Further, due to a Certified Nursing Assistant (CNA) 1 late entry documentation of fluid intake from the breakfast meal, the EHR contained inaccurate information reflecting Resident 57 consumed fluids from her breakfast meal at 11:03 a.m. This deficient practice had the potential for residents to not receive the ordered nutrition intervention and/or services to support their highest practicable well-being. Findings: During a review of Resident 57's Order Summary (OS), dated 6/11/2024, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff followed infection control practices for one of one sampled residents (Resident 34) during the administration of an injectable medication. This failure had the potential to increase the risk of exposure to blood-borne pathogens. Findings: During a concurrent observation and interview in Resident 34's room on 5/6/25 at 11:09 a.m. with Licensed Vocational Nurse (LVN) 2, LVN 2 was administering Humalog insulin quick pen (used to treat low blood sugar) to Resident 34 in the left lower abdomen. LVN 2 used her ungloved hand, to uncap and dispose of the contaminated needle tip. LVN 2 stated, I'm not going to lie, I just grabbed it without thinking and threw it out. During a review of the facility's policy and procedure (P&P) titled, Medication Administration -Subcutaneous Insulin, dated 1/2023, the P&P indicated, Put on gloves, engage safety device, and discard syringe and needle in appropriate syringe disposal container.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was administered antipsychotic (Seroquel-use to treat delusional thoughts) medication as ordered by the physician. This failure resulted in Resident 1 not receiving his medication and the potential for adverse side effects. Findings: During a review of Resident 1's Medication Administration Record (MAR) dated 3/25, the MAR indicated, Seroquel XR Oral Tablet Extended Release 24 Hour 50 mg (milligram). Give 1.5 tablet by mouth at bedtime. There was a 9 (indicating other/see nurse notes) documented on the MAR for 3/20, 3/22, 3/23, 3/24, 3/29, and 3/30. During a review of Resident 1's Physicians Order (PO) dated 3/25, the PO indicated Seroquel XR Oral Tablet Extended Release 24 Hour 50 mg. Give 1.5 tablet by mouth at bedtime. During a review of Resident 1's Progress Notes (PN) dated 3/20/25, the PN indicated, Seroquel XR Oral Tablet Extended Release 24 Hour 50 mg. Not available, pending delivery. During a review of Resident 1's PN dated 3/22/25, the PN indicated, Seroquel XR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-26 · tag F0837 — isolated
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow it's own procedure and procedure (P&P) when two of two sampled Certified Nursing Assistant (CNA 1 and CNA 2) were not wearing their required company-issued identification badge while on duty. This failure had the potential for residents and family members to not be able to identify the staff members. Findings: During a concurrent observation and interview on 3/26/25 at 11:31 a.m. with CNA 1, CNA 1 was not wearing an identification badge. CNA 1 stated she had forgotten her identification badge. During a concurrent observation and interview on 3/26/25 at 11:32 a.m. with CNA 2, CNA 2 was not wearing an identification badge, CNA 2 stated she had left her identification badge in her car. During an interview on 3/26/25 at 12:1 p.m. with Director of Staff Development (DSD), DSD stated it was the facility practice for all staff to wear identification badge when on duty. During a review of the facility P&P titled, Identification Badges, dated 2024, the P&P indicated, 1. All employees are required to wear an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was administered medication as ordered by the physician. This failure resulted in Resident 1 not receiving her medication and the potential for adverse side effects. Findings: During a review of Resident 1's Order Recap Report (ORR-physician order) dated 2/1/25-2/28/25, the ORR indicated, Rosuvastatin Calcium Tablet 20 mg (milligrams-unit of measurement) give 1 tablet by mouth at bedtime for hyperlipidemia (elevated fat in the blood) .start date 11/16/24. During a review of Resident 1's Medication Administration Record (MAR) dated 2/25, the MAR indicated, Rosuvastatin Calcium 20 mg give 1 tablet by mouth at bedtime. There was a 9 (indicating other/see nurse notes) documented on the MAR for 2/2, 2/6, 2/11-2/13, 2/19-2/21 and 2/27-2/28. During a review of Resident 1's Progress Notes (PN) dated 2/2/25, the PN indicated, Emar -Administration Note.Rosuvastatin Calcium.pending delivery. During a review of Resident 1's PN dated 2/6/25, the PN indicated, Emar -Administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain confidentiality of medical records for one of three sampled residents (Resident 1) when a screen shot (a digital image that captures the exact content displayed on a computer or mobile device screen at a specific moment) of Resident 1's medical record was taken and shared by a text message. This failure resulted in Resident 1's personal health information to be viewed by others who was not be involved in Resident 1's care. Findings: During a review of a complaint received from an anonymous complainant, a screen shot was included. The screen shot contained Resident's 1 picture and medical information which included Resident 1's birthdate, age, allergies, code status, and gender. Anonymous complainant indicated the screen shot of Resident 1's medical records was taken and shared by a staff member working at the facility. During a concurrent interview and record review on 1/16/25 at 1 p.m. with Administrator and Director of Nurses (DON), Administrator and DON reviewed the screen shot and confirmed the screen shot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of twelve sampled residents (Resident 8) was referred to the dermatologist as ordered by the physician. This failure had the potential to result in a delay of treatment. Findings: During a review of Resident 8's Progress Note (PN), dated 11/26/24 at 1:54 p.m., the PN indicated, (Doctor name) in to see resident on 11/25/24.Dermatology consult ordered. During a review of Resident 8's Order Details (OD), dated 11/26/24, the OD indicated, May see dermatologist for generalized rash. During a concurrent interview and record review on 12/11/24 at 12:06 p.m. (16 days after the order was received) with Licensed Vocational Nurse/Infection Preventionist (LVN/IP) 1, LVN/IP 1 reviewed Resident 8's clinical record. LVN/IP 1 was unable to provide documentation Resident 8 was referred to the dermatologist. LVN/IP 1 stated the referral process had not been started. During an interview on 1/10/25 at 9:45 a.m. with Social Service Director (SSD), SSD stated when a referral was ordered by the physician the nurses were to place it in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0837 — isolated
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy and procedure (P&P) when an outbreak was not reported to California Department of Public Health (CDPH-state health department) when two of twelve sampled residents (Resident 3 and Resident 4) were diagnosed with scabies (a contagious skin disease marked by itching and small raised red spots, caused by the itch mite). This failure resulted in the CDPH being unaware of the outbreak. Findings: During a review of Resident 3' s Wound Physician Consultation Note (completed by Physician 1) (WPCN), dated 12/9/24, the WPCN indicated, The patient with rash on chest.Treatment.Better now, continue scabies treatment. During a review of Resident 4' s Wound Physician Consultation Note (completed by Physician 1) (WPCN), dated 12/9/24, the WPCN indicated, The patient with rash on back/chest/arm.Treatment.continue scabies treatment. During an interview on 12/11/24 at 11:22 a.m. with LVN/IP 1, LVN/IP 1 stated on 12/4 Resident 4 and Resident 3 were the first residents presented with a rash and were treated for scabies.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure physician orders were implemented for one of two sampled residents (Resident 1). This failure had the potential for Resident 1's injuries to worsen. Findings: During a review of Resident 1's Order Summary Report (OSR) dated 12/1/24, the OSR indicated, Cleanse sutures to back of head with NS (normal saline), pat dry and leave open to air. Every day shift.start date.11/28/24.monitor discoloration to chest for s/s (signs and symptoms) of worsening and notify MD (doctor of medicine) of changes.start date 11/27/24.monitor discoloration to right breast for s/s of worsening and notify MD of changes every shift for 14 days.start date 11/27/24.monitor discoloration to right under breast for s/s of worsening and notify MD of changes every shift for 14 days.start date 11/27/24.monitor discoloration to right upper arm for worsening and notify MD of changes every shift for 14 days.start date 11/27/24.monitor for pain before, during and after treatment to head. Every day shift.start date 11/28/24.monitor sutures on right side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled resident's (Resident 1) fall assessment was accurate. This failure had the potential for staff to be unaware of Resident 1's fall risk. Findings: During a review of Resident 1's admission Record (AR) , dated 12/3/24, the AR indicated, Resident 1 was admitted on [DATE] with diagnosis including Dementia (the loss of thinking, remembering, and reasoning that interferes with a person's daily life and activities). During a review of Resident 1's Cognitive Patterns (CP) dated 11/13/24, the CP indicated, BIMS (Brief Interview for Mental Status).04 (indicating severe cognitive impairment). During a review of Resident1's S (Situation) B (Background) A (Appearance) R (Review and Notify) dated 11/24/24 at 7:20 p.m., the SBAR indicated, Falls.Resident complain to pain to head and right shoulder.send resident out to hospital. During a review of Resident 1's FRE dated 11/24/24 at 8:01 p.m. (completed after the fall), the FRE indicated, Fall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow its own policy and procedure for one for four sampled residents (Resident 1), when Resident 1 was not immediately assessed, and Attending Physician (AP) was not notified of Resident 1 ' s discoloration (bruise) to left inner corner eye, discoloration to right eyebrow, discoloration to bilateral upper extremities (region of the body that includes arm, forearm, and hand), discoloration to the back of left thigh. This failure resulted in a delay in treatment for Resident 1. Findings: During a concurrent observation and interview on 10/24/24 at 12:20 p.m. with Resident1, Resident 1 was in her room, sitting in a chair eating lunch. Resident 1's left outer eye was noted with red/purple/black discoloration measuring approximately 2.5 centimeters (cm) and left inner eye with red discoloration measuring approximately 1 cm. Resident 1 only smiled when spoken to. During an interview on 10/24/24 at 12:52 p.m. with Director of Nurses (DON), DON stated on 10/21/24 at approximately 5 p.m. Licensed Vocational Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure discharge instructions were discussed with the responsible party (RP) of one of three sampled residents (Resident 1) when Resident 1 was discharged home. This failure resulted in the RP of Resident 1 being unaware of how to care for Resident 1 and Resident 1 being admitted to the hospital. Findings: During a review of the Progress Notes (PN), dated 10/18/24 at 8:03 p.m., the PN indicated, At 1125 resident discharges home to family.admitted for short term rehabilitation; PT (Physcial Therapy)/OT (Occupational Therapy), ST (Speech Therapy) and wound care. Past medical hx (history) of hemiplegia (condition that causes severe weakness in the muscles on one side of the body, often affecting the arm, leg, and face) % [sic] hemiparesis (muscle weakness or partial paralysis on one side of the body that can affect the arms, legs, and facial muscles), muscle weakness, contracture of muscle, and pressure ulcer (injury to the skin and underlying tissue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-18 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the therapeutic menu was followed for three of five sampled residents (Resident 4, Resident 5, and Resident 6). This failure had the potential for unmet nutritional needs. Findings: During a review of the Fall Menu (FM) dated 9/18/24, the FM indicated, Chicken cacciatore, sauce, pasta with garlic and herbs, broccoli and cauliflower, parsley sprig, Italian green salad, dressing, cranberry crunch square and milk were to be served for lunch. 1. During a review of Resident 4 ' s Diet Card (DC), (undated), the DC indicated, Diet order: Regular Texture. During a concurrent observation and interview on 10/15/24 at 12:23 p.m. in Resident 4 ' s room, Resident 4 ' s lunch tray was at bedside. On the lunch tray there was a plate that contained pasta, cauliflower and mechanical soft (a texture-modified diet that limits foods that are difficult to chew or swallow) chicken cacciatore. There was a dessert and salad on the side. Resident 4 stated the kitchen ran out of regular texture chicken cacciatore entrée and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-18 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow physician orders when the physician was not notified of elevated blood sugars for one of three sampled residents (Resident 1) . This failure had the potential for Resident 1 to experience complications. Findings: During a review of Resident 1 ' s Order Summary Report (OSR), dated 10/1/24, the OSR indicated, Fingerstick Blood Sugar Monitoring three times a day notify MD (physician) if blood sugar is above 300 or below 70mg/dl (milligrams/deciliter-unit of measurement).order date 9/25/24. During a review of Resident 1 ' s Medication Administration Record (MAR), dated 10/2024, the MAR indicated, 10/1 BS (blood sugar) 0800 (8 a.m.) 349 10/2 BS 0800 349 10/3 BS 0800 339 10/4 BS 0800 350, 1100 (11 am) 312, 1600 (4 p.m.) 355 10/5 BS 0800 326, 1100 348 10/6 BS 0800 329, 1600 (4 pm) 333 10/7 BS 0800 349, 1600 303 10/8 BS 0800 302 10/9 BS 1600 302 10/10 BS 1100 347 10/11 BS 1600 409 10/12 BS 1100 343 10/13 BS 0800 347, 1100 338 10/14 BS 0800 347 10/15 BS 0800 329 10/16 BS 0800 349, 1600 344. During a concurrent interview and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were properly stored. This failure resulted in unidentified pills being in the bottom of the medication carts. Findings: During a concurrent observation and interview on 10/15/24 at 3:03 p.m. with Licensed Vocational Nurse (LVN) 1, medication cart 2 was observed. In drawers three and four there were several loose pills laying in the bottom of the drawers. LVN 1 stated the pills should not be loose in the bottom of the cart. During a concurrent observation and interview on 10/15/24 at 3:07 p.m. with Assistant Director of Nursing (ADON), ADON was unable to identify the loose pills and stated medications were not supposed to be loose in the drawers of the medication carts. During a concurrent observation and interview on 10/15/24 at 3:15 p.m. with LVN 2, medication cart 3 was observed. There were several loose pills laying in the bottom of drawers two and three. LVN 2 stated the pills should not be loose in the bottom of the drawers. During a review of the facility policy and procedure (P&P)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement a care plan for one of four sampled residents (Resident 1) when the hospital medical records were not requested after Resident 1 was re-admitted from the hospital. This failure resulted in the facility being unaware of Resident 1 ' s weight bearing status and the need for a follow up appointment, placing Resident 1 at risk for re-injury and a delay in care. Findings: During an observation on 10/17/24 at 10:35 a.m. in the hallway, Resident 1 was ambulating with a four wheeled walker. During a review of Resident 1 ' s Progress Notes (PN), dated 10/4/24 at 11:05 a.m., the PN indicated, Date of Incident: 10/3/24.Unwitnessed fall.CNA (certified nursing assistant) was notified that resident fell on the floor.resident was noted to be on the floor trying to get herself back up.IDT (Interdisciplinary Team-a collaborative approach to patient care that involves multiple health professionals working together to provide comprehensive care) met and determined that resident while ambulating too fast with her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the physician was notified of a change of condition when one of four sampled residents (Resident 1) had a rash. This failure had the potential for the rash to worsen. Findings: During a review of the Shower Day Skin Inspection (SDSI), dated 8/5/24, the SDSI indicated, Skin Problem.Yes.Rash.All over body.8/5/24.(Nurse Signature). During a review of the Shower Day Skin Inspection (SDSI), dated 8/8/24, the SDSI indicated, Skin Problem.Yes.Rash.All over body.8/8/24.(Nurse Signature). During a review of Resident 1 ' s Progress Notes (PN), dated 8/13/24 (8 days after the rash was identified) at 6:06 p.m., the PN, documented by Infection Preventionist (IP) indicated, (Physician name) was consulted by this writer regarding her rash to her stomach. During a concurrent interview and record review, on 8/27/24 at 4:21 p.m. with Infection Preventionist (IP), Resident 1 ' s Progress Notes (PN) were reviewed. There was no documentation indicating the physician was notified of Resident 1 ' s rash until 8/13. IP stated she notified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-29 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its policy and procedure for one of three sampled residents (Resident 1) when a laboratory test was not completed. This failure had the potential for the facility to be unaware of health issues for Resident 1. Findings: During a review of Resident 1 ' s Progress Notes (PN), dated 5/22/24 at 11:37 a.m. the PN indicated, IDT (Interdisciplinary Team-a group of health care professionals with various areas of expertise who work together toward the goals of their clients) Risk Management Follow Up.As staff heard loud voices coming from room [Resident 1 and Resident 2 ' s room]. Staff ran to room and saw [Resident 1] was [sic] standing at the end of his bed exchanging voices with other [Resident 2].Staff noticed a skin tear to [Resident 1] ' s right lower eyelid.New Interventions put into place.psych (psychological) eval (evaluation). During a review of Resident 1 ' s Psychiatric F/U (follow up) Note (PFUN), dated 5/22/24, the PFUN indicated, Plan.Will recommend labs [laboratory] (CBC (complete blood count), CMP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-18 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Follow infection prevention and control practices in accordance with Centers for Disease Control and Prevention (CDC, national health organization) guidelines for 92 of 92 residents residing in the facility. 2. Ensure surveillance for infection were properly conducted, data collected, analyzed, track and trended for 92 of 92 residents residing in the facility. 3. Develop and implement water management policies and procedures to assist the facility in the prevention of Legionella (waterborne bacteria that cause serious lung disease) and /or other opportunistic waterborne pathogens. These failures had the potential to transmit infectious diseases. Findings: 1 a. During a concurrent observation and interview on 4/15/24 at 11:13 a.m. with Certified Nursing Assistant (CNA) 1, in Hallway 1, Resident 72's door had a Contact Precaution (intended to prevent transmission of infectious agents through direct or indirect contact with contaminated objects) sign posted outside the door. CNA 1 stated Resident 72 has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-18 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Physicians provided informed consents for four of four sampled residents (Resident 29, Resident 35, Resident 54, Resident 72, and Resident 143) prior to administration of psychotropic medications (used to treat mental health disorders) and ensure the consent and acknowledgement of the informed consents by the resident or the resident's representative were documented on the Informed Consent Form (ICF). This failure violated patients' rights to be fully informed of their treatment and medications. Findings: During a concurrent interview and record review on 4/16/24, at 2:21 p.m., with Licensed Vocational Nurse (LVN) 1, Resident 29's ICFs, dated 7/24/23, 11/823, and 1/17/24, were reviewed. The ICF, dated 7/24/23, indicated, Latuda (medication to treat a mental health disorder) 20 mg (milligram) one tablet daily for schizophrenia (mental health disorder) manifested by visual hallucinations. The ICF, dated 11/8/23, indicated, Cymbalta (medication to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-18 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure four of 46 sampled residents (Resident 44, Resident 242, Resident 39, and Resident 4) were assessed and provided with the appropriate call light type to call staff when needed. This failure had the potential for residents' needs not being met. Findings: During an observation on 4/15/24 at 9:25 a.m. in Resident 44's room, Resident 44's call light was on the floor. During an observation on 4/15/24 at 9:28 a.m. in Resident 242's room, Resident 242's call light wire was not attached to the wall and the call light was not in Resident 242's reach. During an observation on 4/15/24 at 9:30 a.m. in Resident 39's room, Resident 39's call light was on the oxygen concentrator (a device that delivers oxygen) and was not in resident's reach. Upon pushing the button, the call light was not working. During a concurrent observation and interview on 4/15/24 at 9:38 a.m. with Director of Maintenance (DM), in Resident 44, Resident 242, and Resident 39's shared room, Resident 44's call light was on the floor, Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-18 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to: 1. Ensure 10 of 13 sampled residents (Resident 54, Resident 80, Resident 29, Resident 143, Resident 72, Resident 36, Resident 78, Resident 45, Resident 82, and Resident 24) or residents' representatives were provided information and allowed to formulate advance directives (AD, a written document that tells the health care providers who should speak for you and what medical decisions they should make if you become unable to speak for yourself). This failure had the potential to result in the residents' wishes or health choices to not be honored. 2. Ensure the Physician's Order for Life Sustaining Treatment (POLST-a medical order form that records patient treatment wishes so emergency personnel know what treatments the patient wants in the event of a medical emergency) for two of two sampled residents (Resident 143 and Resident 142) was ordered by the physician prior to having Resident 143 and Resident 142's representatives sign the documents. Findings: 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-18 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two sampled residents (Resident 142 and Resident 143) and/or the resident representative received a summary of the Baseline Care Plan (BCP-the minimum healthcare information necessary to properly care for each resident immediately upon their admission) within 48 hours of admission. This failure had the potential for unmet care needs for Resident 142 and Resident 143. Findings: During a review of Resident 143's admission Record (AR), the AR indicated Resident 143 was admitted on [DATE] with diagnosis including Cerebral Palsy (a group of disorders that affect a person's ability to move and maintain balance and posture) and unsteadiness on her feet. During a concurrent interview and record review on 4/15/24 at 2:33 p.m. with Licensed Vocational Nurse (LVN) 1, Resident 143's BCP, dated 4/14/24 was reviewed. The BCP was not completed. The BCP was not signed, and the resident or resident representative signatures were not obtained indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-18 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide documentation of competency and skill performance for six of eight sampled employees (Certified Nursing Assistant [CNA] 5, CNA 7, Restorative Nursing Assistant [RNA] 2, Registered Nurse [RN] 1, Assistant Director of Nursing [ADON], and Infection Preventionist [IP]). This failure had the potential to result in lack of competent and skilled staff. Findings: During a concurrent interview and record review on 4/16/24 at 10:27 a.m. with Director of Staff Development (DSD), no competency evaluations or skills performance checklists were found in CNA 5, CNA 7, or RNA 2's employee personnel records (EPRs). DSD stated CNAs are supposed to shadow another CNA during orientation. DSD stated she does not have any competency assessments for CNAs. During a concurrent interview and record review on 4/16/24 at 10:45 a.m. with DSD, RN 1, ADON, and IP's EPRs were reviewed. There were no competency evaluations or skills performance checklists found in the EPRs. DSD stated the RNs and LVNs would be reviewed by the Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-18 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: 1. Ensure opened food items were labeled with an expiration date. 2. Ensure the ice machine expired water filter was replaced per manufacture's guidelines. These failures had the potential to result in decreased palatability (tastiness) and the potential for spread of foodborne illnesses. Findings: 1. During a concurrent observation and interview on 4/16/24 at 8:51 a.m. with Interim Dietary Supervisor (IDS), in the dry food storage area, an opened bag of egg noodles was not labeled with the opened date. IDS stated this is an opened bag of egg noodles and it is not labeled with an opened date. IDS stated it should have an opened date. During a concurrent observation and interview on 4/17/24 at 9:59 a.m. with Registered Dietitian (RD), in the kitchen, the following spices and seasoning containers were opened with no opened and/or no expiration dates: Onion powder-no opened date, no expiration date Lemon pepper-no expiration date Ground cumin-no expiration date Ground nutmeg-no expiration date Light chili…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-18 · tag F0837 — pattern
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the Governing Body: 1. Provided oversight to their Infection Prevention and Control Program (IPCP) and the Infection Preventionist (IP-individual responsible for the facility's IPCP and help prevent the transmission of communicable diseases and infections). This failure resulted in the removal of the personal belongings, memorabilia, and clothing for five of five sampled residents (Resident 29, Resident 35, Resident 54, Resident 72, and Resident 80), which could potentially have a negative effect on the residents' well-being. 2. Established water management program as part of the Infection Control Program under the leadership of the Infection Preventionist. This failure had the potential for transmission of water-borne infections. 3. Developed and implemented Quality Assurance and Performance Improvement (QAPI) policies and procedures. This failure had the potential for residents and staff to be placed at risk for harm when the facility did not have QAPI framework to achieve quality care and services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-18 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the Binding Arbitration Agreement in simple, understandable language or language common to the area other than English. This failure had the potential for residents to not fully understand the terms of the agreement and the nature or the possible consequences as a result of the agreement. Findings: During an interview on 4/17/24 at 5:49 p.m. with Business Office Manager (BOM) in the presence of the Administrator, BOM stated most of the arbitration discussion occurs on admission. BOM stated the agreement for entering a binding arbitration was part of the admission packet and, she was obligated to ask the resident or the resident representative. BOM stated she explained to the best of her ability and her knowledge what the binding arbitration meant and what it entailed, or she mailed the Binding Arbitration Agreement (BAA) to the family or resident representative. BOM stated, The facility does not have a language-assistance service. That is something I need to discuss with Corporate or the Administrator. BOM stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review the facility failed to ensure one of eight sampled residents, (Resident 45), when Resident 45's room was not maintained in a clean homelike environment. Findings: During an observation on 4/16/24 at 9:19 a.m. in Resident 45's room, Residents 45's wall and floorboards to the left of resident's bed, had multiple splatters of a brown substance. During a concurrent observation and interview on 4/16/24 at 9:36 a.m. with Director of Nursing (DON) in Resident 45's room, DON stated, No this [Resident 45's room] is not clean or acceptable. DON stated the wall and floorboard next to Resident 45's bed does not look like it's been cleaned in a while. During a review of the facilities policy and procedure (P&P) titled, Resident Rooms and Environment, dated 8/2020, the P&P indicated, The Facility provides residents with a safe, clean, comfortable, and homelike environment . I. Facility Staff aid to create a personalized, homelike atmosphere, paying close attention to the following: A. Cleanliness and order .

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Provide the necessary care to maintain good grooming and personal hygiene for one of eight sampled residents (Resident 4). This failure resulted Resident 4 having long and dirty fingernails. 2. Ensure one of eight sampled residents (Resident 45) was assisted with oral care. This failure resulted in Resident 45 having dental issues and/or tooth decay. Findings: During a concurrent observation and interview on 4/15/24 at 9:50 a.m. with Certified Nursing Assistant (CNA) 4 in Resident 4's room, Resident 4's fingernails on her left hand were long (passed the fingertips) and had blackish discoloration underneath the fingernails. CNA 4 stated nails should be cleaned every day. Sunday is the day when we do nail care for our residents. During an interview on 4/15/24 at 10:04 a.m. with Licensed Vocational Nurse (LVN) 4, LVN 4 stated Resident 4 had long fingernails and there was dirt underneath the fingernails. During a review of the facility's policy and procedure (P&P) titled, Fingernails/Toenails, Care of, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide two of two sampled residents (Resident 29 and Resident 87) activity choices that met the residents likes and interests in accordance with the residents' assessment and care plan. This failure resulted in Resident 29 and Resident 87's expression of boredom and not meeting the resident's interest to improve their sense of well-being. Findings: During a concurrent observation and interview on 4/16/24 at 9:21 a.m. with Resident 29, in Resident 29's room, Resident 29 was sitting at the edge of the bed looking at the wall. Resident 29 stated, I get bored here, there is nothing to do. There are no magazines, no books, no newspaper for me to read. I love to read. I watch television sometimes, but that's it. I color some. That's all I do. Resident 29 did not have any books, magazines, or newspaper on her nightstand nor on the overbed table. Resident 29 stated,They took away the picture of my mom and my love. I have nothing here. During an interview on 4/17/24 at 2:07 p.m. with Activities Director (AD), AD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Social Services followed up on the status of the hearing aids for two of two sampled residents (Resident 29 and Resident 36). This failure had the potential to result in poor communication and loss of hearing abilities. Findings: During an interview on 4/16/24 at 9:26 a.m. with Resident 29, Resident 29 stated, I have hearing problems. They checked my ears, but I have not heard from them about my hearing aids. During a concurrent interview and record review on 4/17/24 at 8:35 a.m. with Social Services Director (SSD), Resident 29's Audiogram (a chart that shows the results of a hearing test), dated 1/5/24, was reviewed. The audiogram report indicated, Right and left ear had moderately severe hearing loss. Notes: The patient has hearing loss significant to qualify for hearing aids and is eligible for them under Medical (payment program). We will start the process of obtaining their hearing aids. SSD stated she had no log to trigger which residents needed follow-up. SSD stated she had not made a follow up for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure weekly wound assessments were done for one of one sampled resident (Resident 39). This failure had the potential to result in the inability to determine the healing progress of current wounds. Findings: During a concurrent interview and record review on 4/18/24 at 11:58 a.m. with Licensed Vocational Nurse (LVN) 1, Resident 39's Skin & Wound Evaluation (SWE), [undated] was reviewed. LVN 1 stated Resident 39 was admitted on [DATE] with a wound on the left hand first and second fingers. LVN 1 stated no weekly wound assessments were done for the past four weeks in March and and there was only a wound assessment done on 4/3/24. During an interview on 4/18/24 at 2:40 p.m. with Director of Nursing (DON), DON stated weekly wound assessments should be done on residents with wounds. Facility policy and procedure related to weekly wound assessments was requested; none was provided.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 68) received treatment for contractures (shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) in his left hand. This failure had the potential for worsening of Resident 68's contracture. Findings: During an observation on 4/16/24 at 10:55 a.m. in Resident 68's room, Resident 68's left hand had contractures. Resident 68 did not have a physician's ordered rolled-up washcloth in his hand. During a concurrent interview and record review on 4/17/24 at 11: 20 a.m. with Infection Preventionist (IP), Resident 68's Orders, dated 12/29/23 were reviewed. Resident 68's Orders indicated, Cleanse Left hand Contraction with soap and water, gently pat dry and place rolled up washcloth QD [every day]. IP stated the Restorative Nursing Assistants (RNAs) put the rolled-up wash cloths in resident's hands when ordered by the doctor. IP stated Resident 68 should have his left hand cleaned and a rolled-up washcloth placed in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure communication and coordination between the facility and dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working) center was complete with assessments of the dialysis access site (surgically created access) on the Dialysis Communication Form for two of two sampled residents (Resident 39 and Resident 49). This failure had the potential to result in complications due to not properly assessing the dialysis site. Findings: During a concurrent interview and record review on 4/16/24 at 10:50 a.m. with Licensed Vocational Nurse (LVN) 2, the Nurses Dialysis Communication Record (NDCR) for Resident 39, dated 4/11/24 and 4/13/24 was reviewed. The NDCR indicated post-dialysis monitoring was blank on 4/11/24 and 4/13/24. LVN 2 stated these forms were incomplete and should be completed right away once resident was back in facility. During a concurrent interview and record review on 4/17/24 at 3:13 p.m. with LVN 2, NDCR for Resident 49, dated 4/10/24 was reviewed. The NDCR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 54) was assessed to determine the level of risk for bed entrapment (patient is caught, trapped, or entangled in the spaces in or about the bedrail, mattress or bed frame). This failure had the potential for adverse consequences. Findings: During an observation on 4/15/24 at 12:07 p.m. in Resident 54's room, Resident 54's bed had two quarter bedrails up on both sides of the bed. During a concurrent interview and record review on 4/17/24 at 10:47 a.m. with Licensed Vocational Nurse (LVN) 1 Resident 54's assessment, dated 3/10/24 was reviewed. LVN 1 was unable to provide documentation of a bed entrapment assessment for Resident 54 and stated they did not have it. During an interview on 4/17/24 at 10:54 a.m. with Director of Maintenance (DM), DM stated there were three beds with bed rails, 20 A, 6 B, and 27 B. DM stated he started bed safety check for the beds with bedrails this month. DM was not able to provide the bed safety check for Resident 54 prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the physician evaluated and addressed weight loss for one of one resident (Resident 80). This failure had the potential for the resident to not receive proper medical care for weight loss. Findings: During a concurrent interview and record review on 4/16/24 at 10:20 a.m. with Licensed Vocational Nurse (LVN) 1, Resident 80's Situation, Background, Assessment, Recommendation (SBAR-a verbal or written communication tool that helps provide essential, concise information) Communication Form, dated 4/5/24, indicated Resident 80 had a weight loss of seven pounds (lbs.) in one month. Resident 80's weight on 3/4/24 was 113 lbs. and on 4/1/24 Resident 80's weight was 106 lbs. LVN 1 stated the Interdisciplinary Team (IDT- a group of professionals who help people receive the care they need) met and recommended to add House Supplement (high calorie nourishment) at breakfast. LVN 1 stated the IDT team is composed of the Director of Nursing (DON), Assistant Director of Nursing (ADON), Social Services Director (SSD), Medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Ensure controlled substances (highly abused drugs) were stored in a locked cabinet. This failure had the potential for controlled substances to be diverted. 2. Ensure expired medications were not stored with active stock of medications. This failure had the potential to expose residents to expired medicaitons with unknown potency and efficacy. 3. Ensure destruction of medications were done in accordance with the facility policy. This failure had the potential for employees to divert discarded medications. 4. Ensure the treatment cabinet with medications in Central Supply Room was locked. This failure had the potential for medications to be accessed by unauthorized users. Findings: 1. During a concurrent observation and interview on 4/17/24 at 10:36 a.m. with Licensed Vocational Nurse (LVN) 3 in Medication Room, the Narcotic Emergency Kit (narcotic scheduled II, III, IV and V which are highly abused drugs) was in cabinet drawer that was not locked. LVN 3 stated the drawer should be locked. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Social Services followed up dental services for three of three sampled residents (Resident 29, Resident 36 and Resident 41). This failure had the potential for unplanned weight loss. Findings: During an interview on 4/16/24 at 9:26 a.m. with Resident 29, Resident 29 stated she had upper dentures and lower partials. Resident 29 stated, I need the upper dentures fixed because they fall off when I eat and when I speak. They are old. Really bad. During a concurrent interview and record review on 4/17/24 at 9:01 a.m. with Social Services Director (SSD), Resident 29's Dental Notes (DN), dated 8/18/23, 12/20/23, and 3/26/24 were reviewed. The DN, dated 8/18/23 indicated, Denture evaluation done. Patient is requesting new full upper denture (FUD). Is worn down. FUD is old and dirty. MO (medical) submitted. The DN, dated 12/20/23 indicated, Full mouth x-rays (FMX). The 3/26/24 DN indicated,MO request submitted. SSD stated she had not followed up on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare a pureed menu item according to the recipe instructions. This failure had the potential to result in food lacking nutritive value. Findings: During a concurrent observation and interview on 4/17/24 at 10:17 a.m. with [NAME] (CK) 1 in the kitchen, CK 1 poured an unknown amount of thickener (a substance to thicken pureed foods) into a pan of pureed spinach. CK 1 did not have the recipe for the pureed spinach and did not have a measuring cup to measure the thickener. CK 1 stated she knows the recipe and how much thickener is supposed to be added. CK 1 stated she does not use the measuring cup because she can eyeball it. During a concurrent observation and interview on 4/17/24 at 10:18 a.m. with Registered Dietitian (RD) in the kitchen, CK 1 prepared a pureed spinach without measuring the thickener. RD 1 stated, she [CK 1] should be measuring it [thickening agent] out and following the recipe. That is our policy. During a review of the facility's policy and procedure (P&P) titled, Food Preparation,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain an effective Quality Assurance and Performance Improvement (QAPI-a data driven and proactive approach to quality improvement) Program as evidenced by: 1. Four members of the nursing staff (Licensed Vocational Nurses [LVN] 6, LVN 7, LVN 8, and Staffing Coordinator [SC]) were not familiar with QAPI and the facility's quality improvement projects. 2. The fall interventions had not been fully monitored and evaluated, data collected, analyzed, tracked, and trended, and outcome of the process had not been fully established. 3. The facility did not have performance indicators to monitor quality of care and services in high risk and problem prone areas like Infection Control and Laundry. These failures had the potential for residents and staff to be placed at risk for harm when the facility did not have a QAPI framework to achieve quality care and services for 92 of 92 residents residing in the facility. Findings: 1. During an interview on 4/18/24 at 3:25 p.m. with LVN 6, LVN 6 stated, I don't know when asked what QAPI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain and implement an effective antibiotic (fight bacterial infections) stewardship (coordinated effort to measure and improve how antibiotics are prescribed by clinicians and used by patients) program for one of one sampled resident (Resident 4). This failure had the potential to place residents at risk for harm caused by unnecessary use of antibiotics. Findings: During an interview on 4/18/24 at 11:05 a.m. with Infection Preventionist (IP), IP stated Resident 4 was sent to the hospital for evaluation of altered mental status and was diagnosed with sepsis (presence of harmful microorganisms in the blood) related to urinary tract infection (UTI- bacteria invade and grow in the urinary tract [the kidneys, ureters, bladder, and urethra]). IP stated Resident 4 was readmitted to the facility on [DATE] with a Multidrug Resistant Organism (MDRO-a germ that is resistant to many antibiotics) and was placed on Contact Precaution (prevent transmission of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to: 1. Administer the pneumococcal vaccine for one of three sampled residents (Resident 80) after consent was obtained. 2. Obtain vaccine refusal consent forms for one of three sampled residents (Resident 72). These failures had the potential to spread infectious diseases Findings: 1. During a concurrent interview and record review on 4/18/24 at 2:02 p.m. with Director of Nursing (DON), Resident 80's Immunization Consent or Declination (IC), dated 1/2/24 and Electronic Health Record (EHR) was reviewed. The IC indicated on 1/2/24 Resident 80's responsible party signed consent for Resident 80 to receive the Pneumococcal (PPSV23) and Pneumococcal (PCV12) vaccines (at admission or at a later date if clinically indicated). Resident 80's EHR indicated no Pneumococcal vaccine had been administered. DON stated Resident 80's consent for the Pneumonia vaccine was signed by the resident representative on 1/2/24, but the vaccine was not administered. DON stated, It [pneumococcal vaccine] should have been given if she [resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the facility was maintained in a safe, clean, homelike environment when: 1. One of two observed bathrooms had a clogged toilet, and two of two observed bathrooms needed sanding and painting. This failure resulted in unsanitary and unsafe conditions for the residents. 2. The kitchen temperature was too hot for three of three kitchen staff (Interim Dietary Supervisor [IDS], Dietary Staff [DS 1 and DS 2]) . This failure had the potential to result in facility kitchen staff experiencing heat-exposure related injuries. Findings: 1. During an observation on 4/15/24 at 11:01 a.m. in the shared bathroom between rooms [ROOM NUMBERS], there was a damp towel on the floor wrapped around the base of the toilet. There was bubbling and peeling paint on the wall next to the toilet. The lower 1/3 of the metal door frame near the toilet was black and orange. There was a plunger next to the toilet. During an observation on 4/15/24 at 11:05 a.m. in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to revise a care plan for one of three sampled residents (Resident 2) when staff placed Resident 2 on the floor to prevent a fall. This failure resulted in staff being unaware of how to care for Resident 2. Findings: During a review of Resident 2's admission Record (AR), dated 3/7/24, the AR indicated, admission Date 12/8/23.Diagnosis.unspecified dementia (progressive or persistent loss of intellectual functioning, especially with impairment of memory and abstract thinking, and often with personality change). During a review of Resident 1's Care Plan (CP), dated 12/24/2023, the CP indicated, [Resident 2] is high risk for falls r/t [related to] confusion, gait/balance problems, poor communication/comprehension, unaware of safety needs.Date initiated: 12/24/23.Interventions.Anticipate and meet the resident's needs.Be sure the resident's call light is within reach and encourage the resident to use it for assistance as needed. The resident needs prompt response to all requests for assistance.Continuous direct supervision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-13 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the physician was notified when four of eight sampled residents (Resident 1, Resident 2, Resident 4, and Resident 5) presented with rashes. This failure resulted in a delay of care and the potential for scabies (a contagious skin disease marked by itching and small raised red spots, caused by the itch mite) to spread to other residents, staff, and visitors. Findings: 1a. During a review of Resident 1 ' s Shower Day Skin Inspection (SDSI), dated 1/3/24, the SDSI indicated, Rash: chest, arms, back. The SDSI was signed by Certified Nursing Assistant (CNA) 1 and Licensed Vocational Nurse (LVN) 1. During a review of Resident 1 ' s SDSI dated 1/6/24, the SDSI indicated, Rash: see below. The body diagram had a rectangle around the front torso and the right side of the back, with rash documented on the sheet. The SDSI was signed by CNA 2 and LVN 1. During a review of Resident 1 ' s S (Situation) B (Background) A (Appearance) R (Review and Notify) (SBAR-used to notify the Physician of a change of condition), dated 1/9/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-13 · tag F0837 — pattern
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy and procedure (P&P) when an outbreak was not reported when six of eight sampled residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, and Resident 6) were diagnosed with scabies (a contagious skin disease marked by itching and small raised red spots, caused by the itch mite). This failure resulted in the state health department being unaware of the outbreak. Findings: During a review of Resident 1 ' s Integumentary Assessment Sheet (completed by Physician 1) (IAS), dated 1/11/24, the IAS indicated, Pt [Patient] seen exam bedside with generalized pruritic (severe itching) macule (flat, distinct, discolored area of skin) papule (small, well-defined bump in the skin) rash over trunk and upper extremities with tracking (trail or a path) without burrowing (move underneath by digging or making a hole to hide) with ddx (differential diagnosis) scabies. During a review of Resident 2 ' s IAS (completed by Physician 1), dated 1/11/24, the IAS indicated, Pt seen exam bedside with generalized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-13 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 9) Responsible Party (RP) was provided with Resident 9 ' s medical record when requested. This failure resulted in a delay of the medical record being provided. Findings: During an interview on 2/9/24 at 8:42 a.m., with Family Member (FM) 1, FM 1 stated she was Resident 9's RP and had requested the medical record for Resident 9 several times since November 2023. FM 1 stated, when she requested the medical record the medical record release form was to be e-mailed to her and the facility never sent the e-mail. During an interview, on 2/9/24 at 11:37 a.m., with Medical Records Supervisor (MRS), MRS stated she had heard Resident 9 ' s RP wanted medical records and e-mailed the medical record release form to FM 1 but had never received the completed request back. MRS was unable to provide evidence the medical request form was provided to FM 1. During an interview, on 2/9/24 at 11:52 a.m., with the Social Services Director (SSD), SSD stated Director of Nursing (DON) spoke with FM 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its policy and procedure on Resident-to-Resident Altercations for one of two sampled residents (Resident 1). This failure resulted in Resident 2 hitting Resident 1. Findings: During a review of the facility ' s Self Report of Resident-to-Resident Altercation (SRRRA), dated 1/16/24, the SRRRA indicated, On 1/14/2024 at approximately 5:00 a.m., staff reported that while redirecting (Resident 2) ' s behavior towards (Resident 1), (Resident 2) made contact with (Resident 1) on the face with a closed fist as both CNA (Certified Nursing Assistant 1) and (Resident 1) attempted to exit the room. During a review of Resident 1's Brief Interview for Mental Status (BIMS), dated 9/11/23, the BIMS indicated, BIMS Summary Score 4.Severe cognitive impairment. During a review of Resident 2's Brief Interview for Mental Status (BIMS), dated 8/10/23, the BIMS indicated, BIMS Summary Score 4.Severe cognitive impairment. During an interview on 1/17/24 at 5:22 p.m., with CNA 1, CNA 1 stated she was assigned to Resident 1 and Resident 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-24 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care for one of three sampled residents (Resident 1), when Resident 1 was not immediately assessed, and Attending Physician (AP) was not notified of Resident 1 ' s unwitnessed fall. This failure resulted in a delay in treatment for Resident 1. Findings: During an interview on 12/28/23 at 10:45 a.m. with Director of Nurses (DON), DON stated on 12/24/23 at approximately 2:51 p.m. Licensed Vocational Nurse (LVN 1) had noted discoloration to Resident 1 ' s left inner eye. DON stated upon further investigation, on 12/23/23 during a.m. shift, Hospitality Aid (HA) had found Resident 1 in a sitting position on the floor next to his bed. DON stated Resident 1 ' s AP was not notified of the fall on 12/23/23 and no assessment was completed. During an interview on 12/28/23 at 11:20 a.m. with LVN 1, LVN 1 stated on 12/24/23, Resident 1 ' s left outer eye had purple discoloration. LVN 1 stated Resident 1 may have hit the night stand causing the discoloration to his left eye. During an interview on 12/28/23 at 11:29…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the physician was notified for one of three sampled residents (Resident 1) when Resident 1 was not administered prescribed medications. This failure had the potential for Resident 1 to have adverse side effects. Findings: During a review of Resident 1 ' s Medication Administration Record (MAR), dated April 2023, the MAR indicated, Clonidine patch (used to treat high blood pressure) weekly.apply one patch transdermally [to the skin] one time a day every Mon [Monday].Spironolactone (used to remove excess fluid).give 1 tablet by mouth one time a day.Venlafaxine (used to treat depression).give 1 tablet by mouth one time a day.Coreg (used to treat high blood pressure).give 1 tablet by mouth two times a day.lasix (used to remove excess fluid).give 1 tablet by mouth two times a day.risperdal (used to improve mood, thoughts and behaviors).give 2 mg [milligrams] by mouth two times a day.Seroquel (used to treat mental health conditions).give 1 tablet by mouth two times a day.Hydralazine (used to treat high blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the plan of care was implemented and/or updated after a fall for two of three sampled residents (Resident 1 and Resident 2). This failure had the potential for the residents to fall again. Findings: 1. During a review of Resident 1 ' s Progress Notes (PN), dated 5/27/22 at 10:20 a.m., the PN indicated, [Resident 1] was on the ground in bathroom in sitting position.IDT [Interdisciplinary Team- members from different disciplines working collaboratively, with a common purpose, to set goals, make decisions and share resources and responsibilities] Recommendations.offer toileting after meals. During a review of Resident 1 ' s Care Plan (CP), dated 5/27/22, the CP indicated, On 5.26.2022 [Resident 1] was found sitting on the floor of his bathroom.Date Initiated: 5/27/2022.Interventions.offer toileting after meals. During a concurrent interview and record review, on 12/14/23 at 1:43 p.m., with Director of Nursing (DON), Resident 1 ' s Documentation Survey Report (DSR), dated May 2022 and June 2022, was reviewed. There was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the medical record was complete for one of three sampled residents (Resident 1). This failure resulted in an incomplete medical record. Findings: 1. During a concurrent interview and record review, on 12/7/23, at 1:22 p.m., with Director of Nursing (DON), Resident 1 ' s Weekly Summary (WS) assessments were reviewed. DON was unable to provide WS documentation for the weeks of 1/8/23-1/14/23, 1/22/23-1/28/23, 1/29/23-2/4/23, 2/5/23-2/11/23, 2/12/23-2/18/23, 3/19/23-3/25/23, 3/26/23-4/1/23 and 4/2/23-4/8/23. DON stated, weekly summaries should have been done by the nurse during the shift it was assigned. 2. During a concurrent interview and record review, on 12/14/23, at 1:43 p.m., with DON, Resident 1 ' s Documentation Survey Report (DSR), dated 2/2023 was reviewed. The DSR indicated, Bathing/Shower days are Monday and Thursday. There was no documentation indicating Resident 1 was provided a shower on 2/2/23. DON stated, when the shower was provided it should have been documented or it was not given. During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two of two sampled staff (Dietary Aide [DA] 1 and Certified Nursing Assistant [CNA] 1) wore their N95 mask (respiratory device designed to achieve a very close facial fit and very efficient filtration of airborne particles) properly. This failure had the potential for residents, staff, and visitors to be at risk for contracting COVID 19. Findings: During a concurrent observation and interview, on 10/11/23, at 5:01 p.m., with Dietary Aide (DA) 1, DA 1 was observed pushing the resident food cart down the hall wearing an N95 mask. The two straps on the N95 were cut, and tied together and then looped around each ear. DA 1 stated, she was wearing the N95 due to a COVID 19 outbreak in the facility but had modified the N95 straps because it hurt her head. During a concurrent observation and interview, on 10/11/23, at 5:03 p.m., with Certified Nursing Assistant (CNA) 1, CNA 1 was observed coming out of a resident's room wearing an N95 mask below her nose and the two straps had been cut and tied together and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-13 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the therapeutic menu when cornbread was not served as indicated for five of five sampled residents (Resident 1, Resident 2, Resident 3, Resident 4, and Resident 5). This failure had the potential for the residents to have unmet nutritional needs. Findings: During a review of the Summer Menu (SM), dated 6/15/23, the SM indicated, Roast Pork Loin with spiced apples, ranch style beans, southern style green beans, parsley sprig, corn bread 2x2 1/2, margarine, vanilla mousse choc (chocolate) chip garnish, milk were to be served for lunch. During a concurrent observation and interview on 10/5/23 at 12:20 p.m. in the restorative dining room, with Certified Nursing Assistant (CNA) 1, Resident 2, Resident 3, Resident 4, and Resident 5's lunch was observed. None of the residents were served cornbread. CNA 1 stated none of the residents were served cornbread. During a concurrent observation and interview on 10/5/23, at 12:30 p.m. with Resident 1, in the dining room, Resident 1 was served a pork chop, rice, green…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-10 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Physician's Orders (PO) were implemented for one of three sampled residents (Resident 1). This failure had the potential for Resident 1 to have an increase in behavior symptoms. Findings: During a review of Resident 1's S [situation] B [background] A [Appearance] R [Review and Notify] (SBAR-used to notify physician of a change of condition) dated 9/9/23, the SBAR indicated, Other res [resident] accused [Resident 1] of hitting her in the face. During a concurrent interview and record review on 9/13/23 at 11:55 p.m., with Director of Nursing (DON), Resident 1's clinical record was reviewed. The PO dated 9/11/23 was reviewed. The PO indicated, D/C [discontinue] Zyprexa (medication used to treat mental health conditions) [5 mg twice a day].Start Zyprexa 5 mg [milligrams-unit of measurement] po [by mouth] 6 am & 7.5 mg po QHS [at bedtime] . DON was unable to provide evidence of the PO was being implemented. DON stated the PO should have been implemented. During a concurrent interview and record review on 9/13/23 at 12…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide necessary care and services according to the care plan for one of three sampled residents (Resident 1) when Resident 1 was not supervised by staff when walking down the hallways. This failure resulted in Resident 1 being found outside of the facility alone. Findings: During an observation on 8/2/23, at 10:55 a.m., Resident 1 was observed in [Resident 1] ' s room sitting on the bed. During a review of Resident 1 ' s S [Situation] B [Background] A [Appearance] R [Review and Notify] Communication Form (SBAR), dated 8/1/23, the SBAR indicated, Elopement (the act of leaving secretly); found outside of facility. During a review of Resident 1 ' s Elopement Evaluation (EE), dated 7/19/23 at 5:59 p.m., the EE indicated, Does the resident wander.Yes. During a review of Resident 1 ' s Care Plan (CP), dated 2/11/23, the CP indicated, I am at risk for elopement not being able to make good safety decisions.Goal.I will remain safe within my unit thru my next review.Interventions/Tasks.Find something on the unit I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-15 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 1) was free from abuse when Resident 1 was tied down in her wheelchair with a blanket (draw sheet-a flat sheet used on top of the bed mattress) to prevent her from getting up. This failure had the potential for injury. Findings: During a review of the facility Investigation Report (IR), dated 8/8/23, the IR indicated, On August 3, 2023, at approximately 1830 [6:30 p.m.] hours, it was reported to the assisted director of nursing [ADON] that a staff member loosely tied a blanket around [Resident 1] while she was sitting in her wheelchair. This was witnessed by another staff member. During an interview on 8/7/23 at 10:45 a.m. with Administrator and Director of Nurses (DON), Administrator stated on 8/3/23, Certified Nursing Assistant (CNA) 1 had taken Resident 1 in the dining room in her wheelchair with a blanket [draw sheet] tied around her wheelchair. Administrator stated CNA 2 had witnessed the incident. Administrator stated Resident 1 was a high risk for fall and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement one of three sampled residents (Resident 1) Resident to Resident Care Plan (CP). This failure resulted in Resident 1 being left alone without staff supervision for approximately 11 minutes and potential for altercation with other residents. Findings During an interview on 7/24/23 at 1 p.m. with Director of Nurses (DON), DON stated on 7/21/23, Resident 1 was involved in a physical altercation with Resident 2. DON stated, Resident 1 was placed on 1 to 1 supervision (one staff to one resident direct observation) to prevent further altercation. During a concurrent observation and interview on 7/24/23 at 2:09 p.m. with Certified Nursing Assistant (CNA) 1 in Resident 1's room, Resident 1 was lying in bed with her eyes closed. A black steel folding chair was noted next to Resident 1's bed. CNA 1 stated the chair was for the assigned 1 to 1 for Resident 1. CNA 1 stated the assigned 1 to 1 should not have left Resident 1 in her room by herself. CNA 1 excused herself from Resident 1's room to find the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-05-27 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure an item on the menu was prepared and served to 34 of 34 residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 8, Resident 9, Resident 12, Resident 13, Resident 16, Resident 18, Resident 21, Resident 23, Resident 24, Resident 26, Resident 28, Resident 29, Resident 32, Resident 34, Resident 35, Resident 37, Resident 39, Resident 40, Resident 41, Resident 42, Resident 44, Resident 45, Resident 51, Resident 52, Resident 55, Resident 58, Resident 59, Resident 60, and Resident 61) on a therapeutic diet. This failure had the potential to alter texture and nutritional value for these residents. Findings: During a review of the lunch menu, dated 5/25/21, the menu indicated, Roast Turkey, Cranberry-Ginger-Citrus Sauce, Gravy, Bread Dressing, Seasoned Peas, Three Bean Salad, Vanilla Mousse Chocolate Chip Garnish, and Milk. During a concurrent observation and interview on 5/25/21, at 11:28 AM, with [NAME] 2, in the kitchen, tray line (process of preparing residents meal trays) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-05-27 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide food that accommodates resident's preferences and allergies for two of 16 sampled residents (Resident 21 and Resident 54) when: 1. Resident 21, with a lactose intolerance allergy, was being served house nourishments, which contain milk, four times a day . 2. Resident 54 was served two of her food dislikes for lunch. These failures had the potential to result in inadequate intake and possible weight loss for Resident 21 and Resident 54. Findings: 1. During an interview on 5/26/21, at 11:11 AM, with Family Member (FM) 1, FM 1 stated, [Resident 21] is Lactose intolerant. It gives her digestive issues. During a review of Resident 21's Order Summary Report (OSR), dated May 2021, the OSR indicated, allergies: Lactose Intolerant. Regular diet, add HN [house nourishment] to all meals. Sugar free house nourishment two times a day between meals. During a review of Resident 21's Care Plan (CP), dated 1/5/20, the CP indicated, Nutrition: [Resident 21] is also Lactose intolerant. Will not serve foods/drinks which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-27 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 12) responsible party (RP) was properly notified of Medicare benefit changes. This failure had the potential for Residents 12's RP to not make an informed decision regarding Medicare services. Findings: During a concurrent interview and record review on 5/26/21, at 3:49 PM, with Minimum Data Set Nurse (MDSN), MDSN stated, the MDSNs were responsible for completing the Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNFABN -form used to inform residents and RP of their potential financial liability and appeal rights and protections should they wish to receive care and services that may not be covered by Medicare). MDSN confirmed, that there was no documentation on the SNFABN for Resident 12 dated 1/4/2020 and 12/4/2020 in the areas titled Care, Reason Medicare may not pay:, or the Estimated Cost. She stated, option 3 was selected (I don't want the care listed above. I understand that I'm not responsible for paying, and I can't appeal to see if Medicare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a comprehensive care plans for two of 16 sampled residents (Resident 32 and Resident 5 ) when: 1. Resident 32 had a limitation in range of motion (ROM) to his lower extremities. 2. Resident 5 had a physicians' order (PO) for passive range of motion (PROM) to her bilateral lower extremities (BLE). These failures had the potential to result in staff being unaware of residents' needs and Resident 32 and Resident 5 not getting required treatments. Findings: 1. During a concurrent observation and interview on 5/24/21, at 11:45 AM, with Certified Nursing Assistant (CNA ) 4, in the hallway near Resident 32's room, Resident 32 was observed sitting in his wheelchair. CNA 4 stated, Resident 32 has limitation in range of motion to his lower extremities. During a review of Resident 32's Quarterly Minimum Data Set (MDS - a standardized assessment tool), dated 3/21/21, the MDS indicated, Section G Functional Status. Functional Limitation in Range of Motion . Impairment on both sides. B. Lower extremity (hip, knee, ankle, foot).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two of 16 sampled residents (Resident 32 and Resident 44) were assisted with grooming. These failures had the potential for the residents not to maintain their highest practicable level of functioning and well-being. Findings: 1. During a concurrent observation and interview on 5/25/21, at 3:18 PM, with Certified Nursing Assistant (CNA) 5, in Resident 44's room, Resident 44 was observed to have long fingernails with black colored debris underneath all his fingernails. CNA 5 stated, Resident 44 was unable to perform his personal hygiene and required assistance to clean and trim his fingernails. CNA 5 stated, Resident 44 should have been assisted by staff in cleaning and trimming his fingernails. 2. During a concurrent observation and interview on 5/25/21, at 3:24 PM, with CNA 5, in Resident 32's room, Resident 32 was observed to have long fingernails with black colored debris underneath all his fingernails. CNA 5 stated, the fingernails needed to be trimmed and cleaned. During a review of Resident 32's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two of 16 sampled residents (Resident 5 and Resident 21) received restorative care. This failure had the potential to result in decreased safety and independence for Resident 5 and Resident 21. Findings: During a review of Resident 5's physicians orders (PO), dated 5/13/21, the PO indicated Resident 5 was to receive passive range of motion (PROM) to her lower extremities every Tuesday, Thursday, and Saturday. During a concurrent interview and record review on 5/27/21, at 9:14 AM, with the Director of Nursing (DON), DON reviewed the Restorative Record dated 5/21 for Resident 5. DON confirmed multiple dates with no documentation (5/1/21, 5/4/21, 5/11/21, 5/18/21, and 5/20/21). DON stated, If it is not documented it is not done. During an observation on 5/24/21, at 12:15 PM, in Resident 21's room, Resident 21 was lying in bed with a food tray in front of her. During an observation on 5/26/21, at 12 PM, in Resident 21's room, Resident 21 was lying in bed with a food tray in front of her. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Ensure the prefilled syringes (single-dose packet syringes) of Morphine Sulfate (medication used to treat moderate to severe pain) were labeled with expiration dates for two of 16 sampled residents (Resident 1 and Resident 31). This failure had the potential to result in residents receiving expired medications. 2. Remove a medication for one time use only from the medication cart for one of 16 sampled residents (Resident 47). This failure had the potential for medication errors. 3. Remove discontinued medication from the medicine cart for one of 16 Residents (Resident 37). This failure had the potential to contribute to adverse consequences to the residents. Findings: 1. During a concurrent observation and interview on 5/25/2, at 9:35 AM, with Licensed Vocational Nurse (LVN) 2, in the Central Supply Room, prefilled Morphine Sulfate syringes for the following residents were found stored, locked and kept inside the medication cart with no expiration dates: a. Resident 31 - 20 prefilled syringes of 0.25 ml…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-27 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 15 Ready Care shakes were stored at the proper temperature prior to being served to residents. This failure had the potential to cause foodborne illnesses for facility's residents. Findings: During a concurrent observation and interview on 5/25/21, at 8:40 AM, with Dietary Aide (DA) 2, in the kitchen, 15 Ready Care Shakes were observed sitting on a cart in a plastic bin. DA 2 stated, the shakes were for the snack cart and staff would be picking up the cart between 9:45 AM -10 AM. DA 2 did not know at what temperature the shakes were supposed to be served. During a concurrent observation and interview on 5/25/21, at 9:15 AM, with DA 2 and the Certified Dietary Manager (CDM), in the kitchen, DA 2 was adding ice to the plastic bin with the 15 Ready Care Shakes. One shake was removed and DA 2 checked the temperature of the liquid inside the carton. The temperature read 60 degrees Fahrenheit (F) (unit of measurement). CDM verified this finding and stated, the shakes are not supposed to sit out of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-27 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure breakfast was served at a preferred time for one of 16 sampled residents (Resident 21). This failure had the potential to result in weight loss and inadequate meal intake. Findings: During an interview on 5/26/21, at 11:11 AM, with Family Member (FM) 1, FM 1 stated, Resident 21 likes to eat breakfast late morning because she does not get up early. During a review of Resident 21's Order Summary Report (OSR), dated May 2021, the OSR indicated, Dietary-Diet: Breakfast @ 0900. During a review of Resident 21's Care Plan (CP), dated 1/5/20, the CP indicated, Nutrition: Move Breakfast to 0900. During a concurrent observation and interview on 5/25/21, at 9:14 AM, with Certified Nursing Assistant (CNA) 3, Resident 21 did not receive a breakfast tray at 9 AM. CNA 3 stated, Resident 21 is served breakfast the same time as all the other residents. During an interview on 5/26/21, at 11:45 AM, with Certified Dietary Manager (CDM), CDM stated, Resident 21 is served breakfast the same time as all the other residents.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain an accurate and complete medical record for one of 16 sampled residents (Resident 48) for his G-Tube (gastrostomy tube - a tube inserted surgically through the abdomen into the stomach for nutrition and medications) bolus feeding (a type of feeding method using a syringe to deliver formula through the G-Tube). This failure had the potential for Resident 48 not to receive the appropriate bolus feeding via G-Tube as ordered by the physician. Findings: During a concurrent interview and record review on 5/26/21, at 3:55 PM, with Director of Nursing (DON), Resident 48's Medication Administration Record (MAR), dated May 2021 was reviewed. The MAR indicated, Tube Feed Bolus Feeding of Glucerna (a nutritional supplement for people with diabetes) 1.2 [calories] one can/carton {237 ml - milliliter [a unit of measurement) TID [three times a day] if po [by mouth intake] is <75% [less than 75 percent]. The check marks indicated, Chart Codes / Follow Up Codes. [check mark] = Administered. The MAR had check marks on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$68,938 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $68,938 — penalty dated 2024-10-17
  • Medicare payment denial — starting 2023-12-14 for 63 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.1M
Net patient revenuemost recent cost report
+25.0%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 83%Medicare 9%Other / private 8%

About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$340per resident / day
operating cost
$10,332per month
≈ monthly operating cost
$453per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056261. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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