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Clara Baldwin Stocker Home For Women

527 S Valinda Avenue, West Covina, CA 91790 · Non profit - Other · 48 certified beds · (626) 962-7151 Medicare only — no Medicaid

Call the home — (626) 962-7151 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0609) — most recent Jan 2026Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
501 S Vincent Ave · (626) 572-8800 · Call to confirm hours
Pharmacy
727 S Glendora Ave · (800) 746-7287 · Call to confirm hours
Grocery
Vons0.2 mi
777 S Glendora Ave · (626) 337-5615 · Call to confirm hours
Park
112 Plaza Dr · (626) 337-2232 · Typically dawn to dusk
Place of worship
629 S Glendora Ave · (626) 203-5885

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased0.0%10.2%15.4%check this — see note marked star below the table
Long-stay residents who lose too much weight1.3%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.9%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened2.4%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.8%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers2.4%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control4.2%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table8.5%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.7%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

0.24
RN hours/ resident / day
1.40
LPN hours/ resident / day
2.38
Aide hours/ resident / day
4.01
Total nurse hours/ resident / day
0.19
RN hoursweekends
42.4%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 48 beds and averages 46.5 residents a day — about 97% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.24 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.38 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.60 hrs/resident/day on weekends vs 4.18 on weekdays — 14% thinner on weekends. RN hours go from 0.26 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-01-30)
12
at the previous standard inspection (2024-11-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 11 most serious are shown; the remaining 49 are one tap away and print in full.

  • Actual harm · Gcited before2023-08-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Resident 1 who had history of intestinal obstruction (blockage of the intestine where food and stools [feces] may not be able to move freely), constipation (occurs when the bowel movements become less frequent and stools become difficult to pass), and bladder (an organ inside the body that stores urine) neck obstruction (blockage) received care and services to prevent and manage constipation for one of three sampled residents (Resident 1) by failing to: 1. Ensure Registered Nurse 2 (RN 2) assessed Resident 1's abdominal bowel (intestine/gut) sounds (sounds made by the movement of the intestines as they push food through) when Resident 1 complained of abdominal pain (unrated) and when RN 2 observed Resident 1 with abdominal distention (swollen beyond its normal size) on 6/29/2023 as indicated in the facility's Bowel Disorders policy and procedure. 2. Ensure Licensed Vocational Nurse 2 (LVN 2) and Medical Doctor 1 (MD 1) assessed Resident 1's abdominal pain and abdominal distention from 6/29/2023 to 7/8/2023 as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-07-01 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure renovations for two of four sampled residents' rooms (Resident 1's and Resident 2's shared room) followed State regulations when: 1. Facility did not obtain prior written approval from Department of Healthcare Access and Information (HCAI, state agency that regulates the design, seismic [refers to earthquakes] safety, construction of hospitals and skilled nursing facilities) and from the California Department Public Health (CDPH, the Department) prior to initiating facility renovations. 2. Facility assigned residents in a renovated room prior to written approval from HCAI and CDPH. These deficient practices placed Resident 1 and Resident 2 at risk for unsafe conditions in a renovated room by potentially not having adequate ventilation, a working call light system, electricity, enough room space, and a restroom.During an observation on 7/1/2026 at 11:06 a.m. inside the renovated room (room [ROOM NUMBER]), the room had 2 resident beds,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-05-22 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility (Skilled Nursing Facility [SNF] 1) failed to ensure one of three sampled residents (Resident 1) was permitted for readmission to the first available private room on 4/13/2026 after Resident 1 was transferred to General Acute Care Hospital (GACH) 1 on 3/21/2026 and transferred to Long-Term Acute Care Hospital (LTACH) 1 on 3/26/2026, in accordance with SNF 1's policy and procedure (P&P) titled, Bed-Holds and Returns, dated 3/2017.This deficient practice resulted in Resident 1 remaining in LTACH 1 on 2/4/2026 following an inquiry from LTACH 1 for Resident 1 to be transferred back to SNF 1 and had the potential to cause Resident 1 distress from not being able to return to Resident 1's previous living arrangement.During a review of Resident 1's admission Record (AR), the admission Record indicated SNF 1 originally admitted Resident 1 on 8/15/2023, with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-28 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a copy of a maintenance schedule for the facility's two of two air conditioner units and the facility's preventative maintenance program failed to include testing water valves (regulate or shut off water flow in plumbing systems) and pneumatic controls (utilize compressed air to measure, transmit, and actuate control signals in systems like HVAC [heating, ventilation, and air conditioning]).This failure had the potential for residents (in general) not to have a comfortable environment while at the facility.Findings:During an interview on 4/24/2026 at 12:04 Pm with the Maintenance Supervisor (MS), the MS stated the facility had two air conditioning (AC) units. The MS stated the front AC unit was currently working but the back AC unit was not working. The MS stated the MS was changing a belt for the back unit. The MS stated the front unit was not working about 2 months ago. During an interview on 4/24/2026 at 1:04 PM with the MS, the MS stated an AC technician came to the facility the last time the AC was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain weekly weights for one of three sampled residents (Resident 2) as indicated in the facility's Policy and Procedure (P&P) titled, Weight Change Protocol, undated.This failure had the potential for Resident 2 to experience unexplained/unnoticed weight loss.Findings:During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 10/8/2024 and readmitted Resident 8 on 3/31/2026 with diagnoses that included encephalopathy (brain disease that alters brain function or structure), chronic obstructive pulmonary disease (COPD, a group of diseases that cause airflow blockage and breathing-related problems), and dysphagia (difficulty swallowing foods or liquids).During a review of Resident 2's Minimum Data Set (MDS, a resident assessment tool), dated 4/3/2026, the MDS indicated Resident 2 was moderately impaired in cognitive skills (ability to make daily decisions). The MDS indicated Resident 2 was dependent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-30 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain and maintain copies of advance directives (AD, a legal document explaining a resident's health care wishes when residents cannot speak for themselves) for four of six sampled residents (Residents 3, 6, 43, and 44).This failure had the potential to result in conflict regarding Residents' 3, 6, 43, and 44 health care choices. Findings: a. During review of Resident 3's face sheet. The face sheet indicated Resident 3 was admitted to the facility on [DATE] with diagnosis including but not limited to: arthritis (pain. swelling and stiffness of the joints) right knee infection, muscle weakness, and morbid obesity. During review of the Minimum Data Set (MDS- standardized assessment screening tool) dated 12/11 2025, the MDS indicated Resident 3's cognition was intact. During review of Resident 3's clinical records, the clinical records did not include the resident had an AD. During a concurrent interview and record review on 1/29/2026 at 3:36 PM with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-30 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure adequate indications for psychotropic medication (medication used to treat mental health disorders [conditions that affect thinking, feeling, mood, and behavior]) use and failed to ensure specific psychotropic medication behavior monitoring (tracking expressions or indications of distress) was completed for two of five sampled residents (Residents 7 and 64).These failures had the potential to result in unmet medical, physical, mental, and psychosocial needs (the emotional and social requirements that individuals must have to feel safe, supported, and capable of functioning well in their environment) to Residents 7 and 64 and had the potential to result in Residents 7 and 64 receiving unnecessary medications.Findings: a.During a review of Resident 7's admission Record (AR), the AR indicated the facility originally admitted Resident 7 on 1/3/2026 with diagnoses including unspecified dementia (a progressive state of decline in mental abilities) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-30 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to:(A) follow-up with the MD for the pharmacist drug regimen review recommendation to have the MD assess for Diclofenac gel (a non-greasy, topical medicine used to relieve joint pain caused by arthritis) and Tizanidine's (a medication used to treat muscle spasms, tightness, and cramping caused by spinal cord injuries or diseases like multiple sclerosis) effectiveness and evaluation if dose reduction or adjustment is warranted for one of one sample resident, (Resident 5)(B) indicate the physician's rationale for not following the pharmacist's recommendation in the resident's medication regime review (MMR) for one of one sampled resident (Resident 2).These deficient practices placed the resident at risk for receiving unnecessary medications that can lead to adverse side effects.Findings: (A) During a review of Resident 5's admission Record (AR) indicated the resident was originally admitted to the facility on [DATE] with diagnoses that included encounter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-30 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate and complete documentation in the medical records for two of two residents (Residents 5 and 64) by:Failing to include Resident 5's diagnosis for diabetes on Resident 5's admission Record (AR).Indicating a diagnosis of bipolar disorder (BPD, an illness in which the patient goes back and forth between opposite extremes such as high and low levels of mood) for Resident 64 on the AR and the Minimum Data Set (MDS - a federally mandated resident assessment tool) without verification from Resident 64's medical record or confirmation with Resident 64's Medical Doctor (MD).These deficient practices resulted in incomplete/inaccurate medical records for Residents 5 and 64, and had the potential for Resident 5 and 64 to receive inappropriate nursing care and services due to the missing and inaccurate diagnoses on the residents' medical records. Findings: A. During a review of Resident 5's admission Record (AR), the AR indicated the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to inform one of one sampled resident's (Resident 64) physician (Medical Doctor [MD] 1) of Resident 64's change of condition (CoC, an alteration in a resident's physical health that differs from their previous baseline) when Resident 64 was observed with redness on Resident 64's left eye on 1/27/2026. This failure had the potential for Resident 64 not to receive adequate treatment for a potential infection in Resident 64's left eye.Findings: During a review of Resident 64's admission Record (AR), the AR indicated Resident 64 was admitted to the facility on [DATE] with multiple diagnoses including Alzheimer's disease (a condition that occurs later in life and worsens with time in which brain cells degenerate; it is accompanied by memory loss, physical decline, and confusion).During a review of Resident 64's Minimum Data Set (MDS- a resident assessment tool) dated 1/23/2026, the MDS indicated Resident 64's cognition (ability to understand and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive care plan (CP) for one of one sampled resident (Resident 57), who was on hospice care (care designed to give supportive care to people in the final phase of a terminal illness with a focus on comfort and quality of life, rather than a cure).This deficient practice had the potential to result in unmet individualized needs for Resident 57 and the potential to affect the resident's physical and psychosocial well-being.Findings:During a review of Resident 57's admission Record (AR) indicated Resident 57 was admitted to the facility on [DATE] with diagnoses including chronic kidney disease (a long-term condition where the kidneys become damaged and gradually lose their ability to filter waste and extra fluid from the blood, leading to a buildup of toxins), atrial fibrillation (a rapid chaotic, and irregular heartbeat), muscle weakness, hypertension (HTN - high blood pressure), and thrombophilia (a tendency for the blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · D2026-01-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise the Care Plan (CP, a form where one can summarize a person's health conditions, specific care need, and current treatments) related to gastrostomy tube (G-tube, a small flexible tube placed through the skin of the abdomen directly into the stomach) and nutrition for one of one sampled resident (Resident 6) after Resident 6's g-tube was removed.This failure had the potential for Resident 6 not to receive necessary care or services related to the removal of the g-tube. Findings: Based on interview and record review, the facility failed to revise Resident 6's CP related to G-tube and nutrition after Resident 6's g-tube was removed.During a review of Resident 6's admission Record (AR), the AR indicated Resident 6 was admitted to the facility on [DATE] with multiple diagnoses including dysphagia, oropharyngeal phase (a swallowing disorder affecting the mouth and throat) and heart failure (the inability of the heart to pump blood effectively.)During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to justify a diagnosis of bipolar disorder (BPD, an illness in which the patient goes back and forth between opposite extremes such as high and low levels of mood) for one of one sampled Resident (Resident 64) based on a comprehensive assessment Resident 64 as indicated in the facility's policy and procedure (P&P) titled, Antipsychotic [a class of psychiatric medications primarily used to manage psychosis symptoms] Medication Use.This failure had the potential for Resident 64 to receive unnecessary treatment and/or services and the potential to result in a physical decline to Resident 64.Findings:During a review of Resident 64's admission Record (AR), the AR indicated Resident 64 was admitted to the facility on [DATE] with multiple diagnoses including Alzheimer's disease (a condition that occurs later in life and worsens with time in which brain cells degenerate; it is accompanied by memory loss, physical decline, and confusion), dementia (a gradual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's low air loss (LAL - composed of multiple inflatable air tubes that alternately inflate and deflate, mimicking the movement of a patient shifting in bed or being rotated by a caregiver, never leaving the patient in one position for any extended length of time) mattress was set to the correct setting for one of one sample resident (Resident 5).This deficient practice placed Resident 5 at risk for discomfort and the potential for developing pressure ulcers.During a review of Resident 5's admission Record (AR), the AR indicated Resident 5 was originally admitted to the facility on [DATE] with diagnoses that included encounter for palliative care (a specialized medical care for people living with a serious illness, focused on relieving symptoms, pain, and stress to improve quality of life for both the patient and their families), Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-30 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to administer a zinc ointment (a medication that helps protect and heal the skin) per the physician's order for a pressure ulcer (PU - injury to the skin and underlying tissue caused by constant long term pressure) to the sacral area (the bottom of the back right above the tail bone) for one of three sample residents (Resident 3). This failure has the potential to effect the healing of Resident 3's pressure ulcer. Findings: During review of Resident 3's face sheet, the face sheet indicated Resident 3 was admitted to the facility on [DATE] with diagnosis including but not limited to: arthritis (pain, swelling and stiffness of the joints), right knee infection, muscle weakness, and morbid obesity. A review of Resident 3's Minimum Data Assessment (MDS-standardized assessment screening tool), dated 12/11/2025, the MDS indicated Resident 3 required partial assistance from the nursing staff with bathing, dressing, and using the toilet. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident did not store medications in their room for one of three residents (Resident 3). This failure had the potential to place Resident 3 at risk for unsafe self-administration of medication, which could result in skin irritation, systemic absorption (the process by which medication is absorbed into the bloodstream) and contamination. Findings: During review of Resident 3's face sheet, the face sheet indicated Resident 3 was admitted to the facility on [DATE] with diagnosis including but not limited to: arthritis (pain, swelling and stiffness of the joints), right knee infection, muscle weakness, and morbid obesity. During a review of Resident 3's Minimum Data Assessment (MDS-standardized assessment screening tool), dated 12/11/2025, the MDS indicated Resident 3 required partial assistance from the nursing staff with bathing, dressing, and using the toilet. During a concurrent observation and interview on 1/28/2026 at 12:15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-14 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    F627INTENT These regulations and guidance address inappropriate discharges and:Ensure a facility does not transfer or discharge a resident in an unsafe manner, such as a locationthat does not meet the resident's needs, does not provide needed support and resources, or does notmeet the resident's preferences and, therefore, should nothave occurred. F627Based on observation, interview and record review, the facility failed to ensure Resident 1's discharge location met Resident 1's needs for family support and resources. This deficient practices led to an inappropriate discharge.Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 9/19/2025, with diagnoses that included pneumonia (lung infection) and history of falling.During a review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 9/26/2025, the MDS indicated Resident 1 had intact cognition. The MDS indicated Resident 1 required partial/moderate assistance (helper does less than half the effort. Helper lifts, holds or supports…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its Policy and Procedure (P&P) titled, Abuse Prevention Policy for one of three sampled residents (Resident 1) when the facility did not report a staff to resident abuse allegation (a claim that abuse has occurred) to the State Agency (SA-the state health inspection team that ensures healthcare providers are following federal laws) within two hours.This failure had the potential to result in Resident 1 experiencing abuse and to affect Resident 1's psychosocial (the emotional and social requirements that individuals must have to feel safe, supported, and capable of functioning well in their environment) wellbeing.Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility originally admitted the resident on 1/12/2024 with diagnoses including hypertensive heart disease (a heart problem resulting in high blood pressure) with heart failure (condition in which the heart cannot pump enough blood to all parts of the body) and rheumatoid arthritis (a disease affecting the joints…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its policy and procedure (P&P) titled N95 Fit Testing, (N95 respirator, a device designed to protect the wearer from hazardous particles in the air such as fumes gases and viruses) by failing to ensure one of four sample staff [Certified Nurse Assistant 4 (CNA 4)] was fit tested for an N95 respirator mask upon hire. This failure had the potential to result in the spread of Coronavirus 2019 (COVID-2019, a severe respiratory illness caused by a virus and spread from person to person) and other airborne diseases to the residents, staff, and visitors. Findings: During an interview on 2/25/25 at 12:30 pm with CNA 4, CNA 4 stated, CNA 4 began working at the facility on 2/3/25 and CNA 4 has not been fit tested for the N95 mask. During a concurrent interview and record review on 2/25/25 at 12:45 pm with the Director of Staff Development (DSD), the facility's P&P titled, N95 Fit Testing, was reviewed. The P&P indicated All employees to the facility must be in accordance with the provisions of Occupational Safety and Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-27 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodation to meet residents needs for two of two sampled residents (Residents 21 and 25) by failing to ensure that the call light was within reach for both residents. These deficient practices resulted in delayed provision of services and had the potential to negatively impact the psychosocial well-being of Residents 21 and 25. Findings: a. During a review of Resident 21's admission Record (AR), the AR indicated the facility admitted Resident 21 on 8/7/2024, with diagnoses including anxiety disorder, and failure to thrive (when an older adult has a loss of appetite, eats and drinks less than usual, loses weight, and is less active than normal). During a review of Resident 21's Minimum Data Set (MDS, a resident assessment tool), dated 11/13/2024, the MDS indicated Resident 21 had severe cognitive (the ability to think and process information) impairment. The MDS indicated Resident 21 required substantial/maximal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-27 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for three of three sampled residents (Residents 15, 23, and 38) by failing to: A. Ensure Resident 15 had padded side rails to prevent injury from potential seizures, per physician's orders. B. Ensure and monitor that hospice staff were signing in and out during visits for Resident 23. C. Ensure Resident 38 physician's orders to obtain a STAT (right now, immediate) chest x-ray (images of inside the body) were followed. These deficient practices resulted in the failure to the delivery of necessary care and services for Residents 12, 23 and 24. Findings A. During a review of Resident 15's admission Record (AR), the AR indicated the facility admitted Resident 15 on 6/25/2019, and re-admitted on [DATE], with diagnoses including seizures (a temporary episode of abnormal electrical activity in the brain that causes a person to experience changes in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-27 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to ensure personal beverages for employees were not stored in one of two kitchen refrigerators (Refrigerator 1). This deficient practice had the potential for cross contamination and placed the residents at risk for foodborne illness (illness caused by the ingestion of contaminated food or beverages). Findings: During a concurrent observation and interview on 11/25/2024 at 9:35 AM with the Dietary Supervisor (DS) two Starbucks beverages with plastic open tops were observed in the refrigerator next to resident food items. The DS stated the two beverages belonged to employees and they should not be stored in the refrigerator due to the potential for cross contamination. During a review of the facility's policy and procedure (P&P) titled, Employee Meals, dated 2018, the P&P indicated food brought by employees from outside the facility shall not be kept in the facility's refrigerator in the kitchen.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain its infection prevention and control program for 5 of 5 sampled residents (Residents 11, 23, 34, 241 and 242) by failing to ensure: A. The urinals were stored in shared restrooms for Residents 23, 34, 241 and 242 were properly labeled. B. Licensed Vocational Nurse (LVN) 2 disinfected (to thoroughly clean something by using a special chemical solution that kills germs like bacteria and viruses on a surface) the pill counting tray before and after use for Resident 11. C. Ensure the facility had sufficient hand hygiene supply and resources in the laundry area. D. Housekeeping Supervisor (HS) performed hand hygiene after touching the dumpster. These deficient practices had the potential to transmit infectious microorganisms and increase the risk of infection to Residents 11, 23, 34, 241 and 242 and other residents and staff in the facility. Findings: A1. During a review of Resident 23's admission Record (AR), the AR indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-27 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY CROSS REFERENCE - F656 and F676 Based on interview and record review, the facility failed to develop a comprehensive communication assessment for Resident 2 who primarily spoke Arabic, as indicated in the facility's policy and procedure. This deficient practice had the potential to result in Resident 2 being unable to communicate the residents needs and wants and not receive individualized care to meet the resident's medical, nursing, and mental and psychosocial needs that would have been identified in the language assessment. Findings: During a review of the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnosis that included hemiplegia and hemiparesis (cause weakness or paralysis on one side of the body), dysphagia (difficulty swallowing), psychosis (loss of contact with society) and hearing loss. During a review of the Minimum Data Set (MDS, a resident assessment and care-screening tool), dated 8/23/2024, the MDS indicated Resident 2 needed or wanted an interpreter to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop or implement an individualized person-centered care plan for one of one sampled resident (Resident 2) who only spoke and understood Arabic (language of the Arabs) as indicated in the facility's policy. This failure had the potential to result in unmet individual needs and not receiving the necessary care and services for Resident 2 to achieve an optimal level of function and had the potential to affect the resident's physical well-being. CROSS REFERENCE - F636 and F676 Findings: During a review of the admission Record of Resident 2, the admission record indicated Resident 2 was admitted to the facility on [DATE] with diagnosis that included hemiplegia and hemiparesis (cause weakness or paralysis on one side of the body), dysphagia (difficulty swallowing), psychosis (loss of contact with society) and hearing loss. During a review of the Minimum Data Set (MDS, a resident assessment and care-screening tool), dated 8/23/2024, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-27 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of one sampled resident (Resident 2) was provided a communication tool or resources to effectively communicate his needs. Resident 2 who spoke Arabic (language of the Arabs), was not provided a communication tool. These deficient practices had the potential to result in the resident's care needs not being effectively conveyed to the staff which could lead to a decline in the resident's quality of life. Cross reference with F636 and F656 Findings: During a review of the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnosis that included hemiplegia and hemiparesis (cause weakness or paralysis on one side of the body), dysphagia (difficulty swallowing), psychosis (loss of contact with society) and hearing loss. During a review of Resident 2's Minimum Data Set (MDS, a resident assessment and care-screening tool), the MDS dated [DATE], indicated Resident 2 needed or wanted an interpreter to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of two sampled residents (Resident 191) who received hemodialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) had been provided with an emergency kit at the resident's bedside. This deficient practice had the potential to delay treatment to Resident 191 when needed during an emergency. Findings: During a review of Resident 191's admission Record, (AR) , the AR indicated Resident 191 was admitted on [DATE] with diagnoses that included end stage renal disease (ESRD, irreversible kidney failure) dependence on hemodialysis and type 2 diabetes mellitus (disorder characterized by difficulty in blood sugar control and poor wound healing) During a review of Resident 191's History and Physical, (H&P) dated 11/23/2024, the H&P indicated Resident 191 did not have decision making capacity. The H&P, indicated Resident 191 could independently bathe, feed, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide, restore, or improve normal bladder function for one of two sampled residents (Resident 92) whose urinary indwelling foley catheter (a tube that removes urine from the bladder to a collection bag) was observed with the presence of sediments (cells, debris and other solid matter in urine). This deficient practice had the potential to result in catheter related complications such as urinary tract infection (UTI, an infection in any part of the urinary system, the kidneys, bladder, or urethra). Findings: During a review of Resident 92's admission Record (AR), the admission record indicated the resident was admitted to the facility on [DATE] with diagnosis that included Alzheimer's Disease (disease causing memory loss and other mental functions), psychosis (abnormal condition of the mind that involves a loss of contact with reality), and hypertension (elevated blood pressure). During a review of Resident 92's Second 90 Day Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-27 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of two sampled residents (Resident 191) who received hemodialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) had been provided with an emergency kit at the resident's bedside. This deficient practice had the potential to delay treatment to Resident 191 when needed during an emergency. Findings: During a review of Resident 191's admission Record, (AR), the AR indicated Resident 191 was admitted on [DATE] with diagnoses that included end stage renal disease (ESRD, irreversible kidney failure) dependence on hemodialysis and type 2 diabetes mellitus (disorder characterized by difficulty in blood sugar control and poor wound healing) During a review of Resident 191's History and Physical, (H&P) dated 11/23/2024, the H&P indicated Resident 191 did not have decision making capacity. The H&P, indicated Resident 191 could independently bathe, feed, and dress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Resident 20's fluoxetine (medication used to treat depression) had clinical justification as to why gradual dose reduction (GDR) was contraindicated and adequately define the indication for fluoxetine. This deficient practice had the potential to overmedicate Resident 20 with unnecessary medication. Findings: During a review of Resident 20's admission Record, (AR), the AR indicated Resident 20 was admitted on [DATE] and readmitted on [DATE] with diagnoses included dementia (a progressive state of decline of mental abilities) with behavioral disturbance and mild, recurrent major depressive disorder (persistent feeling of sadness and loss of interest). During a review of Resident 20's Care Plan (CP, document that summarizes a resident's health conditions, specific care needs and current treatments) titled Resident is resistive to care and refusing care related to Dementia, dated 12/26/2023 the CP indicated interventions to give clear explanations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that all drugs/medications used in the facility were labeled properly and/or discarded in accordance with professional standards of practice for one of two sampled medication carts (Med Cart 2). This deficient practice had the potential for residents to be administered (the act of giving a treatment, such as a drug, to a patient) with ineffective medications and potentially compromise the health, safety, and well-being of the residents. Findings: During a concurrent observation and interview on 11/26/24 at 11:02 a.m. with Licensed Vocational Nurse (LVN) 2 Med Cart 2 had the following stored: 1. Multiple opened house supply (over the counter) medications marked with an opened date (date medication was opened and used) stored in the first drawer except for an opened bottle of a Geri Care (brand name) Stool Softener 100 mg (milligrams, a unit of measurement) 200 Softgels with a manufacturer's expiration (exp) date of 2026/02 that was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure unauthorized person/s did not enter the facility undetected when: 1. The facility back door remained unlocked to the outside of the facility after dark. 2. Licensed Vocational Nurses (LVNs) 1, 2, 3, and 4 did not know how to lock the facility doors. These failures had the potential to compromise the safety of 37 of 37 residents in the facility and placed the residents at risk for accident hazards and harm. Findings: During an observation on 9/30/24 at 4:25 am, the facility's gate to the staff parking area located in the back of the facility was wide open and allowed entry to the staff parking area and access to the facility back door. There was no one in the staff parking area and the area was not well-lighted. The small gate located just before the facility back door was wide open and allowed easy access to the facility back door which was unlocked. The facility back door easily pulled open and allowed entry to the facility. During an interview on 9/30/24 at 4:31 am with LVN 1, LVN 1 stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement its policy and procedure (P&P) titled, Isolation (separation of residents with an infection from residents without an infection) - Categories of Transmission-Based Precautions, when two of two residents (Residents 5 and 6) diagnosed with clostridium difficile (C. diff- a highly contagious bacteria that causes severe diarrhea) infection did not have their own package of incontinent wipes (disposable washcloths or wipes used to cleanse the skin and manage urine and/or stool) inside the isolation room during the night shift (11 pm to 7 am) on 9/30/24. This failure had the potential to spread infection to residents and staff. Findings: 1. During a review of Resident 5's admission Record (AR), the AR indicated Resident 5 was admitted to the facility on [DATE], with diagnoses which included C. diff infection. During a review of Resident 5's Clinical Physician Orders (PO), dated 9/27/24, the PO indicated an order to place Resident 5 on contact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-10 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to readmit one of two sampled residents (Resident 1) to the first available bed at the Skilled Nursing Facility (SNF) as indicated in the facility policy. This deficient practice resulted in the violation of Resident 1's rights to resume residency at the facility. Findings: During a review of the admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] with the diagnoses that included Parkinson's Disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), hyperlipidemia (elevated level of lipids-like cholesterol and triglycerides in blood). During a review of Resident 1's History and Present Illness (H&P- the most formal and complete assessment of the patient and the problem), dated 3/25/2023, the H&P indicated Resident 1 does not have decision making capacities. During a review of the Minimum Data Set (MDS- a comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure oxygen tubing was labeled for one of one sampled resident (Resident 2) who was receiving respiratory therapy by a nasal cannula (N/C, a tube used to deliver oxygen to help with breathing). This deficient practice had the potential to result in Resident 2's oxygen tubing not being changed and could have resulted in infection to Resident 2. Findings: During a review of Resident 2's admission Record (AR), the AR indicated Resident 2 was admitted to the facility on [DATE] with diagnoses that included chronic diastolic (congestive) heart failure (heart doesn't pump blood as well as it should), chronic respiratory failure (condition making it difficult to breath on your own), and dependence on supplemental oxygen (not enough oxygen in your bloodstream to supply organs and tissues). During a review of Resident 2's History & Physical (H&P), dated 2/14/24, the H&P indicated Resident 2 had decision making capacities. During a review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-16 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure proper pain management interventions were in place for one of one sampled resident (Resident 3). Resident 3 had penile fungal dermatitis (inflammation of the skin) and the facility put on an adult brief (diaper) on Resident 3 despite Resident 3 having diagnoses of unuria (lack of urine) and oliguria (low urine output) and being continent (ability to control bowel movement) of bowel. This failure resulted in Resident 3 to experience pain and had the potential to result in psychosocial and physical declines to Resident 3. Findings: During a review of Resident 3's admission Record (AR), the AR indicated Resident 3 was admitted to the facility on [DATE] with diagnoses that included Type 2 diabetes mellitus (body has trouble controlling blood sugar and using it for energy), end stage renal disease (kidneys cease functioning on a permanent basis), and anuria and oliguria. During a review of the GACH 1 (general acute care hospital)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to conduct an N95 mask (a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) fit testing (the use of a protocol to evaluate the fit of a respirator on an individual) for two of four sampled staff (Licensed Vocational Nurse 1 [LVN 1] and Certified Nurse Assistant 1 [CNA 1]) upon hire during a Coronavirus (COVID-19, a mild to severe respiratory illness that spread from person to person) outbreak (a sudden increase in occurrences of a disease when cases are in excess of normal expectancy for the location or season) in accordance with the Department of Public Health's (DPH) guidelines and the facility's policy and procedure titled, Fit testing Policy for N95. This deficient practice had the potential to result in the transmission of COVID-19 to the residents, staff, and visitors. Findings: During an interview on 12/6/2023 at 2:50 pm with LVN 1, LVN 1 stated she was not fit tested with the N95 mask when she got hired on 9/9/2023. LVN 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-16 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure ten of ten sampled residents (Residents 20, 182, 183, 184, 185, 6, 12,15, 22, and 82) were provided information regarding the right to formulate an advance directive (AD, legal documents that provide instructions for medical care and only go into effect if you cannot communicate your own wishes). This failure had the potential to result in Residents 20, 182, 183, 184, 185, 6, 12,15, 22, and 82 to receive unwanted care and treatment or unnecessary life-sustaining treatment. Findings: a.During a review of Resident 20's admission Record (AR) indicated, Resident 20 was originally admitted on [DATE] and readmitted on [DATE] with multiple diagnoses including type 2 diabetes mellitus (an adult-onset disease that occurs when your blood glucose, also called blood sugar, is too high), essential (primary) hypertension (high blood pressure) and heart failure, unspecified. During a review of Resident 20's History of Present Illness (H&P) dated 10/6/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-16 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive care plan (CP) for three of three sampled residents (Residents 12, 15, and 10). a-b. For Residents 12 and 15, the facility did not include interventions (left blank) in the care plans (CP), titled, Imbalance Nutrition. c. For Resident 10, who was prescribed medication for her depression, the facility did not create a care plan for depression. This failure had the potential to result in no individualized care and a physical decline to Resident 12 and Resident 15. Findings: a.During a review of Resident 12's admission Record (AR), the AR indicated Resident 12 was readmitted to the facility on [DATE] with diagnoses that included urinary tract infection (an infection in any part of the urinary system) and altered mental status (change in behavior). During a review of Resident 12's Weights/Vitals in the Electronic Health Record (EHR), dated 5/2/23, 10/3/23, and 11/1/23, the EHR indicated Resident 12's weights were 160 lbs., on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility's interdisciplinary team (IDT, a group of health care professionals with various areas of expertise who work together toward the goals of the resident) failed to reassess fall prevention interventions for one of one sampled resident (Resident 8), according to the facility's policies and procedures (P&P). This failure had the potential to result in injury and a physical decline to Resident 8. Findings: During a review of Resident 8's admission Record (AR), the AR indicated Resident 8 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), essential hypertension (high blood pressure), and unspecified dementia (a group of thinking and social symptoms that interferes with daily functioning). During a review of Resident 8's Minimum Data Set (MDS, a standardized assessment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-16 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than five percent (%, unit of measurement). During a medication administration observation, two of 32 medications were not administered in accordance with pharmacy instructions resulting in a medication error rate of 6.25%. 1.For Resident 4, Licensed Vocational Nurse 1 (LVN 1) crushed potassium chloride extended release (K+ER, medication used to treat low levels of potassium [mineral that the body needs] in the blood) and almost administered the medication to Resident 4. The pharmacy instructions indicated to not crush the medication prior to administration. 2.For Resident 4, LVN 1 removed the contents out of a medication capsule, Amitiza (medication to treat chronic [long standing] constipation) and almost administered the medication to Resident 4. The pharmacy instructions indicated to swallow the medication whole. These failures resulted in an increased risk for adverse effects (unwanted,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food safety requirements were followed when, a. two frozen pies located in the freezer and 23 refrigerated blocks of margarine located in the refrigerator were undated in one of one food storage room (Food Storage room [ROOM NUMBER]) according to the facility's policy and procedure (P&P). b. Pureed eggs that were held on one of one steam table (Steam Table 1) had a temperature of 120 degrees Fahrenheit (F, a unit of measurement) and the pureed hash browns that were held on Steam Table 1 had a temperature of 122 degrees F. The facility failed to ensure the temperatures were greater than 140 F. These failures had the potential to result in food-borne illnesses (illness cause by food contaminated with infectious organisms) and a physical decline to all residents residing at the facility. Findings: a.During a concurrent observation and interview on 11/13/23 at 8:35 a.m. with the Dietary Supervisor (DS) in Food Storage room [ROOM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were followed in one of one laundry room (Laundry room [ROOM NUMBER]) by not ensuring proper temperatures were used when processing resident soiled laundry as indicated in the facility's policy and procedure (P&P), titled Departmental (Environmental Services) - Laundry and Linen. This failure had the potential to result in the spread of infections throughout the facility and negatively impact the health of all residents residing at the facility. Findings: During an observation and concurrent interview of Laundry room [ROOM NUMBER] with Laundry Supervisor (LS), on 11/15/23 at 2:01 pm., the facility's washing machine had non-functioning temperature gauge. The LS stated the LS did not know if the facility's washing machine was a low temperature or a high temperature washer. The LS stated the water temperature for a high temperature wash should be 160 degrees Fahrenheit (F, unit of temperature) but the gauge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-16 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the antibiotic stewardship program (promotes the appropriate use of antibiotics) for one of four sampled residents (Resident 183). Resident 183 was administered Vancomycin (type of antibiotic) for eight consecutive days and the antibiotic administration did not meet the McGreer's criteria (infection surveillance checklist to determine appropriate antibiotic use). This failure resulted in unnecessary administration of Vancomycin to Resident 183 and had the potential to result in Resident 183 to develop resistance to the antibiotic. Findings: During a review of Resident 183's admission Record (AR), the AR indicated Resident 183 was re-admitted to the facility on [DATE] with diagnoses that included pancytopenia (low levels of all three blood cell types: red blood cells, white blood cells and platelets) and generalized weakness. During a review of Resident 183's Minimum Data Set (MDS, a resident assessment and care-screening tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled residents (Resident 183) had a baseline care plan (CP provides direction on the type of nursing care an individual needs that include goals of treatment, specific nursing interventions [actions, treatments, procedures, or activities designed to meet an objective] and an evaluation plan) developed and implemented within forty-eight hours of admission. This failure could result in the impediment of continuity of care and lack of communication among staff which could lead to decrease resident safety and safeguard against adverse events that could most likely occur right after admission for Resident 183. Findings: During a review of Resident 183's admission Record indicated, Resident 183 was originally admitted on [DATE] and readmitted on [DATE] with multiple diagnoses including Ogilvie syndrome (a sudden and unexplained paralysis of your colon), malignant neoplasm of prostate (a disease in which cancer cells form in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0675 — failed to support quality of life — isolated
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of two sampled residents (Resident 184) was provided an environment that promoted Resident 184's well-being by failing to provide Resident 184 with a properly working television (TV) remote control. This failure resulted in a tension between Resident 184 and her roommate and preventing Resident 184 from watching TV that helped distract her from her pain. Findings: During a review of Resident 184's admission Record indicated, Resident 184 was originally admitted on [DATE] and readmitted on [DATE] with multiple diagnoses including neuralgia (pain caused by damaged or irritated nerves) and neuritis (inflammation of a peripheral nerve or nerves, usually causing pain and loss of function), spinal stenosis (narrowing of the spine causing pain) and low back pain. During a review of Resident 184's History of Present Illness dated 11/4/23, indicated, Resident 184 had decision making capacities. During a review of Resident 184's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow a physician's order that indicated Restorative Nursing Aide (RNA, nursing aide program that helps residents to maintain their function and joint mobility) services for one of two sampled residents (Resident 15). This failure had the potential to result in contractures (shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and tightness of the joints) and a physical decline to Resident 15. Cross Reference F688 Findings: During a review of Resident 15's admission Record (AR), the AR indicated Resident 15 was readmitted to the facility on [DATE] with diagnoses that included Type 2 diabetes mellitus (chronic condition affecting the way the body processes blood sugar), acute osteomyelitis (infection of the bones), and immunodeficiency (failure or absence of elements of the immune system). During a review of Resident 15's Minimum Data Set (MDS, a resident assessment and care screening tool) dated 10/20/23, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide wound care services and treatment in accordance with the facility's policy and procedures for one of two sampled residents with pressure ulcers (Resident 183) by failing to ensure Resident 183's low air loss mattress (LAL, special type of mattress used for both the prevention and treatment of pressure ulcer, a localized damage to the skin and underlying soft tissue usually over a bony prominence from prolonged pressure on the skin) was set correctly. This failure could impede in preventing the development of new pressure ulcers or result in reoccurrence of the pressure ulcers for Resident 183. Findings: During a review of Resident 183's admission Record indicated, Resident 183 was originally admitted on [DATE] and readmitted on [DATE] with multiple diagnoses including Ogilvie syndrome (a sudden and unexplained paralysis of your colon), malignant neoplasm of prostate (a disease in which cancer cells form in the tissues of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide necessary care & services for one of two sampled residents (Resident 15). Resident 15 did not receive Restorative Nursing Aide (RNA, nursing aide program that helps residents to maintain their function and joint mobility) services due to Resident 15 being on Coronavirus-19 (COVID-19, highly contagious virus that can affect lungs and airways and spreads form person to person) isolation (staying away/kept away from others). This failure had the potential to result contractures (shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and tightness of the joints) and a physical decline to Resident 15. Cross Reference F684 Findings: During a review of Resident 15's admission Record (AR), the AR indicated Resident 15 was readmitted to the facility on [DATE] with diagnoses that included Type 2 diabetes mellitus (chronic condition affecting the way the body processes blood sugar), acute osteomyelitis (infection of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to secure an indwelling catheter (urinary catheter, a tubing inserted through the urethra and into the bladder to drain urine) tube to the leg for one of three sampled resident (Resident 232) in accordance with the facilities policy and procedure (P&P). This failure had the potential to result in a urinary tract infection (UTI, an infection of any part of the urinary system, kidneys, bladder, or urethra) to Resident 232. Findings: During a review of Resident 232's admission Record (AR), the AR indicated Resident 232 was admitted to the facility on [DATE] and readmitted on [DATE] with acute respiratory failure (when the lungs can't get enough oxygen into the blood), type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), and heart failure (condition in which the heart cannot pump enough blood to all parts of the body). During a review of Resident 232's Minimum Data Set (MDS, a standardized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Registered Dietitian (RD) evaluated and monitored weight loss for two of two sampled residents (Resident 12 and Resident 15). In addition, the facility failed to ensure Interdisciplinary Team (IDT, a team of health care professions who work together to establish plans of care for residents) meetings were held to address weight loss for one of two sampled residents (Resident 12). These failures had the potential to result in further weight loss and physical declines to Residents 12 and Resident 15. Findings: a. During a review of Resident 12's admission Record (AR), the AR indicated Resident 12 was readmitted to the facility on [DATE] with diagnoses that included urinary tract infection (an infection in any part of the urinary system) and altered mental status (change in behavior). During a review of Resident 12's Minimum Data Set (MDS, a resident assessment and care screening tool) dated 10/3/23, indicated Resident 12 was severely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of two sampled residents (Residents 232 and 183) were provided with appropriate care and services for oxygen treatment when: a. Resident 232 received 5 L (L, unit of measurement) of oxygen instead of 2-3 L of oxygen by a nasal cannula (a tube used to deliver oxygen to help with breathing) and as indicated by the physician's order. b. Resident 183's oxygen humidifier (a medical device used to humidify supplemental oxygen to prevent the resident's airway from becoming dry) and nasal cannula tubing were not labeled with the date they were changed. These failures had the potential to result in Resident 232 to receive too much oxygen and Resident 183 to develope a respiratory infection. Findings: a.During a review of Resident 232's admission Record (AR), the AR indicated Resident232 was admitted to the facility on [DATE], and readmitted on [DATE] with acute respiratory failure (when the lungs can't get enough oxygen into the blood),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to post the number of hours worked by licensed nursing and Certified Nursing Assistant (CNA) staff directly responsible for resident care within two hours of the start of each shift, in one of two Nursing Stations (Nursing Station 1), as indicated in the facility's policy and procedure (P&P), titled, Posting Direct Care Daily Staffing Number. This failure resulted in inaccurate nursing hours posted by the facility and had the potential to result in residents and family members obtaining misleading information posted. Findings: During an observation and concurrent interview with the Director of Staff Development (DSD) on 11/14/23 at 2:27 pm., the facility's Daily Nursing Staff Posting, dated 11/14/23, was posted on the wall of Nursing Station 1 and indicated projected (estimated and based on the nursing schedule) nursing hours. The DSD stated projected nursing hours were posted every morning. The DSD stated, only projected hours are [were] posted. During an interview and concurrent record review on 11/14/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents remined free from significant medication errors for one of two sampled residents (Resident 4). This failure had the potential to result in an increased risk for adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) to Resident 4 and had the potential to result in a negative impact to Resident 4's health and physical well-being. Cross Reference F759 Findings: During a review of an admission Record (AR), the AR indicated Resident 4 was admitted to the facility on [DATE] with diagnoses that included Dementia (a decline in mental ability severe enough to interfere with daily life), hemiplegia (muscle weakness or partial paralysis to one side of the body), and diabetes (elevated blood sugar). A review of a Minimum Data Set (MDS, a resident assessment and care-screening tool), dated 10/31/23, the MDS indicated Resident 4 had severe impaired cognition (ability to understand and process…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide residents with a nourishing, palatable, well-balanced diet when, one of one Kitchen Staff (the Kitchen Staff) served residents, who were on pureed diets (foods with a soft, pudding-like consistency), 3 ¼ ounce (oz., unit of measurement) of purred eggs and pureed hashbrowns versus a serving of 4 oz. This failure had the potential to result in unmet nutritional needs for residents that required pureed diets. Findings: During a concurrent observation and interview on 11/15/23 at 7:15 a.m. with the DS, the Kitchen Staff served purred eggs and hashbrowns to resident plates using the green handled scoop. The DS stated the green handled scoop provided 3 ¼ oz of food per serving. During an interview and record review on 11/15/23 at 12:57 p.m. with the DS, the facility's Cooks Spreadsheets, undated, was reviewed. The Cooks Spreadsheets indicated the regular serving size for pureed eggs and hashbrowns was 4 oz. The DS stated the kitchen staff used the wrong size scoop when serving the pureed eggs and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure a one-to-one sitter (1:1 sitter, a staff member designated to provide constant observation) was assigned to one of five sampled residents (Resident 3) as ordered by the physician due to Resident 3 being at high risk for falls on dates 10/14/2023 to 10/15/2023 (2 days). This failure had the potential to increase Resident 3's risks for injury and/or death. Cross Reference with F725 Findings: During a review of Resident 3's admission Record (AR), the AR indicated the facility admitted Resident 3 on 10/8/2023. During a review of Resident 3's Situation-Background-Assessment-Recommendations (SBAR, communication tool used by healthcare workers) Communication Form and Progress Note, dated 10/8/2023, the SBAR indicated Resident 3 had a witnessed fall while walking from the bathroom to his bed with a Certified Nursing Assistant (CNA, unnamed). During a review of Resident 3's physician notes, dated 10/9/2023, the physician notes indicated Resident 3 had worsening Alzheimer's dementia (decline in memory, thinking, behavior,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-17 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure sufficient qualified nursing staff were assigned and providing nursing care to two of five sampled residents (Residents 3 & 4) in accordance with the facility's policies and procedures and the Facility Assessment by failing to: A. Ensure call lights were answered and addressed in a timely manner with Resident 4's needs. B. Ensure a one-to-one sitter (1:1 sitter, a staff member designated to provide constant observation) was assigned to Resident 3 as ordered by the physician on dates 10/14/2023 to 10/15/2023. These failures had the potential to result in a decline in the Resident 3 & 4's physical and psychosocial well-being due to poor quality of care and staff burnout. Cross Reference with F689 and F558 Findings: A. During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted resident on 3/24/2019 and was readmitted on [DATE] with multiple diagnoses including heart failure, severe chronic kidney disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure the needs of one of five sampled residents (Resident 4) was accommodated by answering Resident 4's call light and addressing the reason for her call. This failure had the potential to negatively affect Resident 4's physical and psychosocial well-being due to the delay of provision of services. Cross Reference with F725 Findings: During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted resident on 3/24/2019 and was readmitted on [DATE] with multiple diagnoses including heart failure, severe chronic kidney disease (condition in which the kidneys are damaged and cannot filter blood as well as they should), and fluid overload (too much fluid in your body). During a review of Resident 4's Minimum Data Set (MDS, a standardized resident assessment and care-planning tool), dated 10/16/2023 the MDS indicated Resident 4 did not have an impairment in cognition (ability to understand and process information). During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to treat one of four sampled residents (Resident 1) lower denture with respect. This deficient practice resulted in the loss of Resident 1's lower denture and in addition, becoming a chocking hazard for Resident 1 who did not have her lower denture to chew her food and affect Resident 1's nutritional (food necessary for health and growth) status. Findings: During a review of Resident 1 ' s admission Records indicated Resident 1 was initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including dementia (loss of memory, language, problem-solving and other thinking abilities that interferes with daily life) and colitis (swelling of the colon). During a review of Resident 1 ' s Physician Telephone Orders, dated 6/9/2023, indicated Resident 1 was admitted under respite care (a short-term relief for the primary caregiver) for five days. During a review of Resident 1 ' s Physician Telephone Orders dated 6/9/2023,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-01 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to manage the pain (pain on the abdomen [belly]) for one of three sampled residents (Resident 1) who had intellectual disabilities (ID, a condition that limits intelligence and disrupts abilities necessary for living independently) by failing to: 1. Ensure licensed nurses (in general) assessed, implemented pain management strategies, documented, and monitored Resident 1 ' s abdominal pain as indicated in the facility's undated policy and procedure (P&P) titled Pain Assessment and Management. This deficient practice resulted for Resident 1 to experience abdominal pain without interventions. (Cross reference F684) Findings: During a review of Resident 1 ' s admission Record, indicated the facility admitted Resident 1 on 5/20/2023 with diagnoses that included intestinal obstruction (blockage of the intestine where food and stools [feces] may not be able to move freely), constipation (occurs when the bowel movements become less frequent and stools become difficult to pass), and bladder (an organ inside the body that stores urine)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
BERKEY, KENTIndividualCORPORATE DIRECTORsince 01/16/2023
DISTLER, DAVIDIndividualCORPORATE DIRECTORsince 01/01/2020
GIESE, ALFREDIndividualCORPORATE DIRECTORsince 09/25/2014
GIESE, BARBARAIndividualCORPORATE DIRECTORsince 06/28/2005
CLARA BALDWIN STOCKER HOME FOR WOMENOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2023
RAMOS, MARIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/18/2011

CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.0M
Net patient revenuemost recent cost report
-12.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 26%Medicare 5%Other / private 69%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$494per resident / day
operating cost
$15,012per month
≈ monthly operating cost
$441per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the California Medicaid page for homes that do.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555832. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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