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The Lodge At Red Rocks

150 Spring St, Morrison, CO 80465 · For profit - Limited Liability company · 180 certified beds · (720) 983-4600 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)2 immediate-jeopardy citations$144,259 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0610) — most recent Nov 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $144,259 in federal fines (most recent 2025-11-04)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
13440 W Alameda Pkwy · (303) 985-1549 · Call to confirm hours
Pharmacy
13420 W Coal Mine Ave · (303) 979-2870 · Call to confirm hours
Grocery
Pankaj 3.3 mi
Indian
Park
307 Mt Vernon Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.7%13.4%15.4%better
Long-stay residents who lose too much weight4.1%4.7%5.4%better
Long-stay residents with a catheter left in their bladder0.7%0.6%0.9%better
Long-stay residents with a urinary tract infection1.0%1.4%2.0%better
Long-stay residents with depressive symptoms8.5%8.8%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.5%3.4%3.3%worse
Long-stay residents whose ability to walk worsened6.4%13.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.1%11.5%18.9%better
Long-stay residents given the seasonal flu vaccine98.9%94.7%95.3%typical
Long-stay residents with pressure ulcers3.4%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control18.5%21.2%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table16.4%20.0%17.1%typical
Short-stay residents who newly got an antipsychotic medication3.5%1.6%1.4%worse
Short-stay residents given the seasonal flu vaccine93.3%75.6%79.4%better
Short-stay residents rehospitalized after admission25.0%20.3%22.6%worse
Short-stay residents with an outpatient ER visit17.1%12.1%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.321.381.67better
Long-stay outpatient ER visits per 1,000 resident days1.681.741.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.32U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
0.96
LPN hours/ resident / day
2.24
Aide hours/ resident / day
3.71
Total nurse hours/ resident / day
0.25
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 180 beds and averages 138.5 residents a day — about 77% occupied, or roughly 42 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.71 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.28 hrs/resident/day on weekends vs 3.88 on weekdays — 16% thinner on weekends. RN hours go from 0.61 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-01-15)
28
at the previous standard inspection (2023-09-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

64 citations, most serious first. The 18 most serious are shown; the remaining 46 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2025-11-04 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to protect three (#7, #3 and #5) of seven residents reviewed for abuse out of 10 sample residents. Resident #8 was admitted to the facility on [DATE] and was moderately cognitively impaired. He had a history of traumatic brain injury, dementia and diabetes. Resident #7 was admitted to the facility on [DATE] and had a history of dementia, was dependent on staff for all cares and was non-verbal. On 9/29/25 the facility was looking for Resident #8, who was identified as missing. The facility located Resident #8 in Resident #7's room by staff. Resident #8 was found lying on top of Resident #7 with his pants and incontinence brief pulled down below his knees and hips directly over the face of Resident #7.Resident #7 and Resident #8 were separated by staff and police. Resident #7 was sent to the hospital where a sexual assault nurse exam (SANE) was conducted. Hospital records indicated a male (Resident #8) was found with his penis around her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2023-09-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to thoroughly investigate allegations that certified nurse aide (CNA) #1 physically and verbally abused two of four residents (#28 and #111) reviewed for abuse out of 66 sample residents. Staff interview revealed allegations of abuse involving CNA #1. Staff stated that during care, Resident #28, although severely cognitively impaired, pointed to CNA #1, stating the staff member had pulled her hair. When interviewed during the survey on 9/11/23, Resident #28, who was appropriately responsive to questions, said she was grabbed, shaken, and her hair pulled by a staff member, hurting the back of her head. Staff interviews further revealed Resident #111, who was moderately cognitively impaired, alleged CNA #1 had verbally abused her. When interviewed during the survey on 9/18/23, Resident #111 said CNA #1 would not stop yelling accusations in her face which scared her. Although staff stated the incident involving Resident #28 was reported to leadership…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure residents had adequate supervision to prevent accidents for one (#2) of three residents reviewed for accident hazards out of 10 sample residents.Specifically the facility failed to provide adequate supervision to prevent an elopement for Resident #2 after he informed staff he was not staying at the facility on the day he was admitted to the facility. Resident #2, who had diagnoses of dementia, Alzheimer's disease and history of a traumatic brain injury, was admitted to the facility on [DATE]. Upon the resident's admission, during initial completion of admission paperwork with the resident and his family, Resident #2 stated to licensed practical nurse (LPN) #5 that he was not staying at the facility.-However, LPN #5 failed to notify the appropriate staff regarding the resident's comment or put immediate interventions in place to prevent the resident's elopement.Upon completion of the admission paperwork, Resident #2's family left the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-07-28 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure two (#5 and #12) of 14 residents were free from verbal abuse out of 27 sample residents.Resident #5 was admitted to the facility's secured unit with diagnoses of frontal temporal neurocognitive disorder (type of dementia that leads to changes in personality, behavior and language), Huntington's disease (progressive breakdown of the nerve cells in the brain), dementia with behavioral disturbances, tremors, and depression on 6/25/25. Despite the prison referral paperwork that identified Resident #5 had aggressive behaviors, the facility admitted the resident to the secured unit from prison. The resident had spent the majority of his life in prison or homeless. The prison's physician recommended that the resident have a one-on-one caregiver for an adjustment period. However, record review and observations revealed the facility did not consistently implement the one-to-one caregiver.Documentation revealed Resident #5 had verbally aggressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure supervision, and monitor assistive devices and interventions to prevent accidents for three (#1, #8 and #9) of 10 residents reviewed for accidents out of 12 sample residents. Resident #1 was admitted to the facility for long term care on 9/13/23 with a diagnosis of dementia and repeated falls. The resident's care plan directed the staff to utilize a hoyer lift (mechanical lift) for transfers. On 2/25/25 Resident #1 was noticed to have an injury of unknown origin which was discovered to be a fractured ankle. The facility investigation revealed the staff had not been utilizing a hoyer lift to transfer Resident #1, which was indicated on the resident's plan of care and physician's orders. The facility failed to follow physician's orders and properly transfer Resident #1, which led to the resident sustaining a fracture of the left ankle. Resident #8 was admitted to the facility for long term care on 5/16/24 with a diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-09-21 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure effective pain management for one (#82) of two out of 66 sample residents. Resident #82 experienced an exacerbation of pemphigus, an autoimmune disease in which the immune system mistakenly attacks cells in the top layer of the skin (epidermis) and the mucous membranes in the skin and the inside of the mouth, nose, throat, eyes and genitals. Typical symptoms begin with painful blisters in the mouth that could spread to other mucous membranes. Oral blisters in the mouth or throat making it hard to swallow and eat. The resident had been complaining of blisters and oral pain for over a month and rather than seeking specialized assessment to determine the root cause of the resident's pain and oral blisters the resident was treated with over the counter symptom management. The resident's family had offered past medical history to help the resident physician seek treatment. The physician's assistant chose to wait to see if less…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to ensure that all residents were free from abuse, neglect, and exploitation, for two resident victims (#12 and #106) from being physically abused (#53 and #174) resident in a resident to resident physical altercation in four resident to resident abuse allegations out of 66 sample residents. The facility failed to provide adequate supervision and effective interventions to prevent two separate incidents of resident or resident altercations resulting in one or more residents being injured. On 9/1/23 at 12:00 p.m. Resident #12 was physically abused by Resident #53. Resident #12 sustained deep scratches and cuts to his right arm from the physical attack on his person by Resident #53 which required ongoing medical treatment by a wound care physician and nursing staff. Resident #12 experienced pain immediately following being injured by Resident #53's aggressive actions. Resident #53 had a history of being physically and verbally aggressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-09-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure residents received care consistent with professional standards of practice to prevent development and worsening of pressure injuries for two (#29 and #8) of three residents reviewed for pressure injuries out of 66 sample residents. Resident #29 who required extensive assistance with activities of daily living (ADL) from staff members for bed mobility, positioning, transfers, toileting and dressing, was known to be at risk for skin impairment due to impaired mobility and had inability to self reposition and relieve pressure points. Resident #29 developed a deep tissue injury (DTI, a pressure injury to underlying tissue below the skin's surface caused by prolonged pressure (of the body being left against a hard surface) leading to restricted blood flow resulting in skin tissue death and other damage deep in the underlying skin tissue), to the plantar (sole of the foot) surface of the left foot with an initial measurement of 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-21 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to maintain accurate and complete medical records for four (#1, #8, #15 and #16) of six residents reviewed out of 16 sample residents.Specifically, the facility failed to ensure that Resident #1, Resident #8, Resident #15 and Resident #16's medications were documented promptly in the residents' medication administration record (MAR) at the time the medications were administered.Findings include: I. Facility policy and procedure The Medication Administration policy, dated 6/20/25, was provided by the director of nursing (DON) on 5/20/26 at 3:10 p.m. It read in pertinent part, Medications are administered as ordered by the physician. Include the six rights of medication administration, including the right time and right documentation. By signing in the MAR after administration.II. ObservationsOn 5/19/26, beginning at 12:06 p.m., licensed practical nurse (LPN) #1 was observed passing medications to residents. LPN #1's electronic medication administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to ensure food wasprepared, distributed and served under sanitary conditions in the main kitchen. Specifically, the facility failed to:-Ensure ready-to-eat foods were handled in a sanitary manner to prevent cross-contamination; and,-Ensure safe and appropriate storage of food items in the main kitchen walk-in refrigerator.Findings include:I. Failure to handle ready-to-eat foods in a sanitary mannerA. Professional referenceThe Colorado Retail Food Establishment Regulations, (3/16/24), retrieved on 1/21/26, revealedin pertinent part, Food employees may not contact exposed, ready-to-eat food with their barehands and shall use suitable utensils such as deli tissue, spatulas, tongs, single-use gloves, ordispensing equipment. (3-301.11)B. Facility policy and procedureThe Food Safety Requirements policy and procedure, dated 6/1/25, was received from the nursing home administrator (NHA) on 1/16/26 at 12:14 p.m. It read in pertinent part, Staff shall adhere to safe hygienic practices to prevent contamination of foods…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-15 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and staff interviews, the facility failed to ensure garbageand refuse was properly disposed of and the dumpster lid was closed to prevent harborage topests and insects. Specifically, the facility failed to:-Ensure all dumpster lids were closed and not overflowing with garbage; and,-Ensure garbage was cleaned up around and under the dumpsters.Findings include:I. Facility policy and procedureThe Disposal of Garbage and Refuse policy and procedure, dated 6/1/25, was provided by the nursing home administrator (NHA) on 1/16/26 at 12:13 p.m. It revealed, in pertinent part, Containers and dumpsters shall be kept covered when not being loaded. The surrounding area shall be kept clean so that accumulation of debris and insect/rodent attractions are minimized. Dumspters shall be emptied according to the facility contract. Garbage should not accumulate or be left outside of the dumpster. The schedule for garbage pickup should be revised, as needed, based on the volume of refuse.II. ObservationsOn 1/12/26 at 9:56 a.m. the dumpster had both lids open. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of diseases and infections. Specifically, the facility failed to: -Ensure proper infection control practices were followed for wound care;-Ensure housekeepers cleaned and disinfected the residents' rooms in a hygienic manner; -Ensure housekeepers performed hand hygiene while cleaning resident rooms; and, -Ensure catheters were not stored on the floor. Findings include: I. Wound care A. Facility policy and procedure The Clean Dressing Change policy, dated 6/1/25 was received from the nursing home administrator (NHA) on 1/16/26 at 12:12 p.m. It read in pertinent part, The facility is to provide wound care in a manner to decrease potential for infection and/or cross-contamination. Set up a clean field on the overbed table with needed supplies for wound cleansing and dressing application: a. If the table is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews the facility failed to provide the necessaryservices to maintain personal hygiene for one (#17) of two residents reviewed for services tomaintain the highest practicable quality of life out of 47 sample residents. Specifically, the facility failed to ensure Resident #17 received timely incontinence care.Findings include: I. Facility policy and procedure The Activities of Daily Living (ADLs) policy and procedure, dated 6/1/25, was received fromthe nursing home administrator (NHA) on 1/16/26 at 12:12 p.m. It read in pertinent part, Careand services will be provided for the following activities of daily living including toileting. A resident who is unable to carry out activities of daily living will receive the necessaryservices to maintain good nutrition, grooming, and personal and oral hygiene. II. Resident #17 A. Resident status Resident #17, age [AGE], was admitted on [DATE]. According to the January 2026 computerized physician orders (CPO), diagnoses included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide services in accordance with accepted professional standards for one (#2) of five residents reviewed for medication management out of 47 sampled residents. Specifically the facility failed to ensure:-Acetaminophen (pain medication) was administered to Resident #2 were given within pain level parameters; and,-Oxycodone (pain medication) was administered to Resident #2 were given within pain level parameters. Findings include: I. Professional reference According to [NAME], P.A., [NAME], A.G., et.al., Fundamentals of Nursing, 10 ed. (2022), E.[NAME], St. Louis Missouri, pp. 606-607, Take appropriate actions to ensure the patient receives medication as prescribed and within the times prescribed and in the appropriate environment. Professional Standards such as nursing scope and standards of practice apply to the activity of medication administration. To prevent medication errors, follow the seven rights of medication administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure residents received adequate supervision to prevent accidents for one (#90) of seven residents out of 47 sample residents. Specifically, the facility failed to ensure staff provided appropriate supervision and implemented care-planned interventions for Resident #90 while smoking. Findings include: I. Facility policy and procedure The Resident Smoking policy, revised 12/29/25, was received from the nursing home administrator (NHA) on 1/16/26 at 1:33 p.m. It read in pertinent part, It is the policy of this facility to provide a safe and healthy environment for residents, visitors, and employees, including safety as related to smoking. Safety protections apply to smoking and non-smoking residents. Residents who smoke will be further assessed, using the Resident Safe Smoking Assessment, to determine whether or not supervision is required for smoking, or if resident is safe to smoke at all. All safe smoking measures will be documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure one resident (#7) of two reviewed for dialysis care, out of 47 sample residents, received dialysis services consistent with professional standards of practice. Specifically, the facility failed to:-Ensure the dialysis communication forms were consistently sent with Resident #7 to the dialysis center; and, -Ensure post-dialysis assessments on Resident #7 were completed and documented per professional standards. Findings include: I. Facility policy and procedure The Care Planning Special Needs - Dialysis policy, dated 6/1/25, was provided by the nursing home administrator (NHA) on 1/16/26 at 12:12 p.m. It read in pertinent part, This facility will provide the necessary care and treatment, consistent with professional standards of practice, physician orders, the comprehensive person-centered care plan, and the resident's goals and preferences, to meet the special medical, nursing, mental, and psychosocial needs of residents receiving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to act upon the pharmacist's recommendations in a timely manner for two (#17 and #2) of five residents out of 47 sample residents. Specifically the facility failed to: -Ensure a pain scale was added to Resident #17's morphine order to exclude its use for mild pain per pharmacist recommendation;-Ensure Resident #2's monthly medication reviews (MMR) were reviewed by the physician; and,-Act upon the the pharmacist's recommendations for amitriptyline (antidepressant), sertraline (antidepressant) and an echocardiogram (EKG) for Resident #2. Findings include: I. Facility policy and procedure The Unnecessary Drugs policy and procedure, dated 6/1/25, was provided by the nursing home administrator (NHA) on 1/16/26 at 12:12 p.m. It read in pertinent part, It is the facility's policy that each resident's entire drug/medication regime is managed and monitored to promote or maintain the resident's highest practicable mental, physical and psychosocial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-15 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure one (#94) of three residents reviewed received food and fluids prepared in a form designed to meet his or her needs out of 47 sample residents. Specifically, the facility failed to ensure Residents #94 was served a mechanically altered diet per physician's orders.Findings include:I. Professional referenceThe International Dysphagia (difficulty swallowing) Diet Standardization Initiative (IDDSI) (a tool to standardize mechanically altered diets and liquids) (January 2019), retrieved on 1/20/26 from https://iddsi.org/Resources/Patient-Handouts read in pertinent part, Miniced and Moist foods: soft and moist, but with no liquid leaking/dripping form the food, biting is not required, minimal chewing required, lumps of 4 mm (millimeter) in size, lumps can be mashed with the tongue, food can be easily mashed with just a little pressure from a fork and should be able to scoop food onto a fork, with no liquid dripping and no crumbles…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 46 citations
  • Potential for harm · D2026-01-15 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents maintained adequate hydration for one (#17) of three residents reviewed for hydration out of 47 sample residents. Specifically, the facility failed to encourage fluid intake for Resident #17.Findings include:I. Facility policy and procedureThe Food Preparation Guidelines policy and procedure, dated 6/1/25, was provided by the nursing home administrator (NHA) on 1/16/26 at 12:13 p.m. It read in pertinent part, drinks, including water and other liquids, shall be provided in sufficient amounts to maintain resident's hydration. Residents will be offered additional fluids throughout the day, consistent with the resident's plan of care.II. Resident #17A. Resident statusResident #17, age [AGE], was admitted on [DATE]. According to the January 2026 computerized physician orders (CPO), diagnoses included Alzheimer's disease, dementia with mood disturbance and shortness of breath.The 12/12/25 minimum data set (MDS) assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-04 · tag F0940 — failed to train staff — isolated
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to develop, implement and maintain an effective training program for staff based on the facility assessment and resident population for four of five certified nurse aides (CNA) reviewed. Specifically the facility failed to:-Ensure CNA #6 and CNA #7 had dementia training;-Ensure CNA #6, CNA #7 and CNA #8 had behavioral health management training;-Ensure CNA #5 and CNA #7 had resident rights training;-Ensure CNA #5 and CNA #7 had infection control training;-Ensure CNA #5, CNA #6 and CNA #7 had quality assurance performance improvement (QAPI) training; and,-Ensure CNA #7 had effective communication. Findings include:I. Record reviewA request for abuse, dementia management, behavioral health management, infection control, communication, QAPI, compliance and ethics, and resident rights training was made on 11/3/25 at 10:30 a.m. for CNA #5, CNA #6, CNA #7 and CNA #8.The facility was unable to provide documentation that CNA #5 (hired on 6/1/25) had received QAPI training upon hire.The facility was unable to provide documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-28 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents were free from significant medication errors for one (#1) of three residents reviewed for medications errors out of 27 sample residents. Specifically, the facility failed to ensure Resident #1 received intravenous (IV) vancomycin (an antibiotic used to treat bacterial infections) for a diagnosis of staphylococcus hominis bacteremia (a bloodstream infection) per physician's orders. Findings include:I. Professional referenceAccording to [NAME], P.A., [NAME], A.G., et.al., Fundamentals of Nursing, 10 ed. (2022), E.[NAME], St. Louis Missouri, pp. 606-607, Take appropriate actions to ensure the patient receives medication as prescribed and within the times prescribed and in the appropriate environment.Professional Standards such as nursing scope and standards of practice apply to the activity of medication administration. To prevent medication errors, follow the seven rights of medication administration consistently every time you…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-26 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure one (#3) of three residents reviewed out of 15 sampled resident representatives were immediately informed of an accident involving the resident. Specifically, the facility failed to notify Resident #3's representative following the resident's low blood pressures that created a change of condition ultimately resulting in the resident being transferred out to an acute care hospital. Findings include: I. Facility policy and procedure The Notification of Changes policy, revised January 2023, was received from the nursing home administrator (NHA) on 2/26/25 at 9:08 a.m. It read in pertinent part, The purpose of this policy is to ensure the facility promptly informs the resident, consults the resident's physician; and notifies, consistent with his or her authority, the resident's representative when there is a change requiring notification. The facility must inform the resident, consult with the resident's physician and /or notify the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-26 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents who required dialysis services received such services consistent with professional standards of practice for one (#2) of two residents reviewed for dialysis out of 15 sample residents. Specifically, the facility failed to consistently and thoroughly complete the dialysis communication forms between the facility and the dialysis center for Resident #2. Findings include: I. Facility policy and procedure The Hemodialysis Policy, dated March 2019and revised April 2024, was provided by the nursing home administrator (NHA) on 2/26/25 at 11:42 a.m. via email. It revealed in pertinent part, This facility will provide the necessary care and treatment, consistent with professional standards of practice, physician orders, the comprehensive person-centered care plan, and the resident's goals and preferences, to meet the special medical, nursing, mental, and psychosocial needs of residents receiving hemodialysis. The facility will assure that each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-03 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to provide a safe, functional, sanitary and comfortable environment for residents, staff and the public. Specifically, the facility failed to ensure temperatures in five of 14 resident rooms and the resident's activity room were within the safe range of 71 degrees F (Fahrenheit) to 81 degrees F. Findings include: I. Facility policy and procedure The Safe and Homelike Environment policy, revised April 2022 was provided by the interim nursing home administrator (INHA) on 12/3/24 at 8:13 a.m. It read in pertinent part, Definitions Comfortable and safe temperature levels means that the ambient temperature should be in a relatively narrow range that minimizes residents' susceptibility to loss of body heat and risk of hypothermia/ hyperthermia and is comfortable for the residents. Environment refers to any environment in the facility that is frequented by residents, including (but not limited to) the residents' rooms, bathrooms, hallways, dining areas, lobby,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-03 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to maintain an effective pest control program so the facility was free from pests and rodents on two of four units. Specifically, the facility failed to keep the resident's rooms free from mice. Findings include: I. Facility policy and procedure The Pest Control policy, revised February 2023, was provided by the interim nursing home administrator (INHA) on 12/3/24 at 8:13 a.m. via email. It read in pertinent part, It is the policy of this facility to maintain an effective pest control program that eradicates and contains common household pests and rodents. Effective pest control programs are defined as measures to eradicate and contain common household pests (bed bugs, lice, roaches, ants, mosquitos, flies, mice, and rats). II. Observations and interviews Resident #4 was interviewed on 12/2/24 at 10:46 a.m. Resident #4 said he saw mice almost daily in his room. Resident #4 said last night a mouse crawled across the floor in his room. Resident #4 said he had several traps in his room and the mice often eat the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-02 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review, the facility failed to ensure nine (#7, #9, #6, #1, #12, #13, #14, #15 and #16) of nine residents out of 17 sample residents were provided prompt efforts by the facility to resolve any grievances. Specifically, the facility failed to: -Ensure concerns from the group regarding Resident #10 wandering into residents' room were followed up timely with a satisfactory resolution; -Ensure Resident #7's personal concern regarding Resident #10 entering his room without permission was followed up timely with a resolution that was satisfactory to Resident #7; and, -Ensure the resident council president was appointed based on the majority vote of the residents. Findings include: I. Failures regarding grievances A. Facility Policy The Resident and Family Grievances policy, updated July 2022, was received from the nursing home administrator (NHA) on 4/2/24 at 1:47 p.m. The policy read in pertinent part, Social services designee has been designated as the grievance official. The grievance official is responsible for overseeing the grievance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to create an environment that protected residents from physical abuse for one (#5) of three residents out of 17 sample residents. Specifically, the facility failed to ensure Resident #5 was protected from abuse by Resident #4. Findings include: I. Facility policy and procedure The Abuse Prohibition policy and procedure, reviewed December 2022, was provided by the regional nurse consultant (RNC) on 4/2/24 at 1:47 p.m. It read in part, It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. 'Abuse' means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish, which can include staff to resident abuse and certain resident to resident altercations. Abuse also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-21 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide a clean, comfortable and homelike environment for residents. Specifically, the facility failed to ensure: -Residents were not subjected to foul odors in their rooms and common hallways of the units; -Residents were not subject to trash piling up in their rooms and in common areas contributing to odors throughout the building; -Residents were not subject to mice running around their rooms, getting into their beds and belongings; and running around the building (cross-reference to F925 failure to maintain effective pest control); -Ensure that residents could eat their meals in the dining room without having to look at and smell the piled-up dirty dishes with uneaten food scraps on them left over from the prior meal; -Residents were provided with clean unstained face washcloths and hand towels; -Resident rooms were clean, comfortable and in good repair; -Ensure common areas and dining room was clean and maintained in good repair;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-21 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to implement its written policies and procedures to prohibit and prevent abuse and/or mistreatment of facility residents. Specifically, the facility failed to: -Implement policies and procedures to inform staff of their responsibility to report abuse and neglect and the right to not be retaliated against for not reporting allegations of abuse and neglect (cross-reference F609 for reporting and F610 for investigating allegations of abuse); and, -Assure that reporters were free from retaliation or reprisal by posting a conspicuous notice of employee rights, including the right to file a complaint with the State Survey Agency if they believed the facility had retaliated against an employee or individual who reported a suspected crime with details of how to file such a complaint. Findings include: I. Professional reference According to the Elder Justice Act notice undated, retrieved online 9/25/23 from https://lms.healthcareacademy.com/courses/HCA_Annual/ElderJusticeAct1d/EJA_poster.pdf, What you need to know: The Elder Justice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-21 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, they failed to employ sufficient dietary and food and nutrition staff to carry out the functions of the food and nutrition services. Specifically, the facility failed to: -Provide sufficient numbers of adequately trained food and nutrition staff which contributed to prolonged wait times for meals and overall decreased resident satisfaction with the dining experience; and, -Clean trays from the day before and had them stacked up in the dining area and hallway. Findings include: I. Facility policy and procedures The Professional staffing and the Department Staffing revised August 2017, was provided by the corporate dietary manager (CDM) on 9//21/23 at 9:54 a.m. It revealed in pertinent part, The dining services department will employ sufficient staff, with appropriate competencies and skills set to carry out the functions of food and nutrition services, taking into consideration the resident assessment, individual plans of care and the number, acuity and diagnosis of the resident population. This includes a qualified dietitian or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review the facility failed to store, prepare, distribute and serve food in a sanitary manner in the kitchen. Specifically, the facility failed to: -Ensure foods were held at appropriate temperatures; -Ensure proper hand hygiene; -Ensure the refrigerators had thermometers; and, -Ensure the wall near the fruit drink machine had a cleanable surface after repair. Findings include: I. Holding temperatures A. Professional reference The Colorado Department of Public Health and Environment (2019) The Colorado Retail Food Establishment Rules and Regulations, https://www.colorado.gov/pacific/sites/default/files/DEHS_RetailFd_6CCR10102_RFFC_EffJan2019.pdf. It read in pertinent part; The food shall have an initial temperature of 41ºF or less when removed from cold holding temperature control or 135°F or greater when removed from hot holding temperature control. B.Observations 1. Dinner meal 9/12/23 At 7:05 p.m., the holding temperatures were taken after the last resident was served. The temperatures were as follows: - The zucchini was 121 degrees F.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-21 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and staff interviews, the facility failed to ensure garbage and refuse was properly disposed of and the dumpster lid was closed to prevent harborage to pests and insects. Specifically, the facility failed to: -Ensure all dumpster lids were closed and not overflowing with garbage; and, -Ensure garbage was cleaned up around and under dumpsters. Findings include: I. Observations Observations on 9/13/23 at 3:45 p.m. the recycling and trash compactor were located in one area. There was trash including empty milk jugs, boxes, bags and other debris between the trash compactor and the fence. There was a pallet board leaning against the trash compactor and trash surrounding the board. There was a large stain on the sidewalk indicating fluid had spilled on the sidewalk. Observations on 9/19/23 at 8:19 a.m. with the maintenance director (MTD) revealed the recycling bins were overflowing and the lids were not capable of shutting. There were food products, used briefs, pillows, used protective pads and other trash from the facility mixed in with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-21 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility was not administered in a manner that enabled it to use its resources efficiently and effectively to attain and maintain the highest practicable physical, mental and psychosocial well-being of each resident. Specifically, the resources of the facility were not effectively and efficiently utilized as evidenced by findings that revealed in part conditions of immediate jeopardy for failure to investigate an allegation of abuse of two residents by one facility staff(cross-reference to F610); and other systemic failures. (Cross-reference to F600, F609, F607, F584, F802, F812, F867 and F925) Findings include: I. Abuse and neglect During the recertification survey from 9/11/23 to 9//21/23, it was identified that there were multiple concerns over preventing, reporting, investigating and protecting the resident from abuse incidents. Staff and administration failed to identify resident abuse and neglect and failed to respond properly to report the abuse to the proper entities (facility administration, the State oversight agency, and /or the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-21 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and staff interviews, the facility failed to conduct and document a facility-wide assessment to determine what resources were necessary to care for its residents competently during both day-to-day operations and emergencies. Specifically, the facility failed to develop a facility assessment that included all resources, staff education, staff competencies, an updated staff list and facility-based risk assessments. Findings include: I. Record review The facility assessment was last reviewed on 7/14/22 with the quality assurance and performance improvement (QAPI) committee. The facility assessment failed to include the following: -Staff competencies that were necessary to provide the level and types of care needed for the resident population or include the staff training program to ensure any training needs are met for all new and existing staff; -Staff training/education necessary to provide the level and types of support and care needed for the resident population; -Facility resources needed to provide competent resident support during day-to-day operations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-21 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure an effective quality assurance program to identify and address facility compliance concerns was implemented, in order to facilitate improvement in the lives of nursing home residents, through continuous attention to quality of care, quality of life, and resident safety. Specifically, the quality assurance performance improvement (QAPI) program committee failed to identify and address concerns related to quality of life, freedom from abuse, quality of care, administration and infection control. Findings include: I. Facility policy The Quality Assurance and Performance Improvement (QAPI) Plan dated 4/5/22 was received by the nursing home administrator on 9/21/23. The policy read in pertinent part, The facility uses a systematic approach to determine when in-depth analysis is needed to fully understand the problem, its causes, and implications of change. The facility uses a thorough and highly organized/structured approach to determine the root cause of identified problems. The facility will utilize a variety of tools…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-21 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews the facility failed to maintain an effective pest control program so the facility was free from pests and rodents. Specifically, the facility failed to keep all areas of the facility free from mice. Findings include: I. Facility policy and procedure The Pest Control policy, revised February 2023, was provided by the corporate nurse consultant (CNC) #1 on 9/21/23 at 11:44 a.m. It read in pertinent part: It is the policy of this facility to maintain an effective pest control program that eradicates and contains common household pests and rodents. Effective pest control program is defined as measures to eradicate and contain common household pests (bed bugs, lice, roaches, ants, mosquitos, flies, mice, and rats). II. Interviews and observations (cross-reference to F584 sanitary home-like environment) On 9/11/23 at 5:10 a.m. and throughout the entirety of the survey from 9/11/23 to 9/21/23 there were several silver box mousetraps placed on the floor next to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-21 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to report alleged violations of potential abuse/neglect to the proper authority, including the police and state oversight agency in accordance with state law for three alleged violations out of five reported violations for abuse of a resident (#28, #10 and #111) by staff out of 66 sample residents. Specifically, the facility leadership failed to report three separate allegations of resident abuse by a staff member to the facility administrator, local law enforcement, or the State Agency; and staff failed to report suspicion of abuse and or neglect to leadership in a timely manner: -Allegation of verbal and physical abuse of Resident #28 by facility staff; and, -Allegation of verbal abuse of Resident #110 and #10 by facility staff. Cross-reference F610, failure to investigate/prevent/correct alleged violation. Findings include: I. Facility policy The Abuse, Neglect, and Exploitation policy, revised April 2022, was provided by the nursing home administration (NHA) on 9/11/23 at 9:33 a.m. The policy read, in pertinent part: It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-21 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure the minimum data set assessment (MDS) accurately reflected residents' status based on the criteria outlined in the resident assessment instrument (RAI) for five (#20, #29, #105, #111 and #107) residents out of seven out of 66 sample residents. Specifically, the facility failed to appropriately assess and accurately document the resident status for: -Resident #107 and Resident #29 the MDS assessment did not accurately document the residents had level II preadmission screening and resident review (PASRR) conditions; and, -Resident #20, #105, #107, #111 immunizations history was not accurately documented. Findings include: I. Professional reference According to the American Association of Post-Acute Care Nursing (AAPACN), The Minimum Data Set (MDS) Resident Assessment Instrument (RAI) Process, October 2023, retrieved online from https://www.aapacn.org/resources/rai-manual/ on 9/30/23 The Resident Assessment Instrument (RAI) helps nursing home…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-21 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to consistently provide activities of daily living (ADL) support for three (#78, #90 and #29) of five dependent residents reviewed for ADLs out of 66 sample residents. Specifically, the facility failed to provide consistent ADL assistance to provide: -Assistance with grooming (fingernail care) for Residents #78 and #90; -Incontinent care and repositioning assistance to maintain Resident #78 skin integrity; and, -Assistance, cueing and supervision throughout the meal for Resident #29. Findings include: I. Professional reference According to the Centers for Disease Control and Prevention (CDC) Recommendation for fingernail care, United States, 2022, retrieved on 9/28/23, from https://www.cdc.gov/hygiene/personal-hygiene/nails.html. It read in pertinent part: Appropriate hand hygiene includes diligently cleaning and trimming fingernails, which may harbor dirt and germs and can contribute to the spread of some infections, such as pinworms.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-21 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, the facility failed to provide an ongoing program to support residents in their choice activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and interaction in the community for four (#23, #81, #112 and #105) residents out of eight reviewed for activity programming out of 66 sample residents. Specifically, the facility failed to: -Offer and provide personalized activity programs for Resident #23, #81 and #112 on secure unit and Resident #105 on the non-secure unit; and, -Conduct activity assessments for Resident #81, #112 and #23. Findings include: I. Facility policy and procedure The Activity Programs policy, revised October 2022, was provided by the clinical nurse consultant on 9/21/23 at 1:44 p.m. It revealed in pertinent part, It is the policy of this facility to provide an ongoing program to support residents in their choice of activities based on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure the residents' environment remained as free from accident hazards as possible for high water temperatures throughout the facility and for two (#324 and #8) of two dependent residents reviewed for smoking out of 66 sample residents. Specifically, the facility failed to ensure: -Appropriate interventions were in place to prevent potential smoking hazards for Resident #324 and Resident #8; and, -Facility water temperatures were safe for resident use. Findings include: I. Resident smoking A. Facility policies and procedure The Smoking and Safety policy, revised in April 2022, was provided by the corporate nurse consultant (CNC) #1 on 9/20/23 at 3:55 p.m. The policy revealed in pertinent part: The facility will take special measures to keep residents safe while protecting their environment. -Policy guidelines included residents may smoke only during scheduled breaks in the authorized smoking area to the south of the dining room. -Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-21 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure all drugs and biologicals used in the facility were properly stored in one out of four medication carts. Specifically, the facility failed to ensure medication carts were locked when left unattended. Findings include: I. Facility policy The Medication Storage policy, revised July 2023, was provided by the corporate nurse consultant (CNC) #1 on 9/21/23 at 11:44 a.m. It read in pertinent part, During a medication pass, medications must be under the direct observation of the person administering medication or locked in the medication storage area/cart. II. Observations and interviews On 9/13/23 at 10:18 a.m. the overstock medication cart in the 300-unit hall outside of the nurses station in the facility's commons area was unlocked. The assigned medication nurse was not monitoring the unlocked medication cart. On 9/14/23 at 8:14 a.m. the overstock medication cart in the 300-unit hall outside of the nurses station in the facility's commons area was unlocked. Registered nurse (RN) #2 who was the assigned medication nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-21 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews the facility failed to ensure menus were followed to meet the residents' nutritional needs. Specifically, the facility failed to: -Ensure the menu was followed; and, -Ensure food items were omitted without substitutions being made of the same nutritional value. Findings include: I. Facility policy and procedures The Menus policy and procedure, revised August 2017, was provided by the corporate dietary manager(CDM) on 9//21/23 at 9:54 a.m. It revealed in pertinent part, Menus will be planned in advance to meet the nutritional needs of the residents/patients in accordance with established national guidelines. Menus will be developed to meet the criteria through the use of an approved menu planning. Menu cycles will include nutrient analysis to ensure that all client nutritional needs are met in accordance with the most recent edition of the food and nutrition board institute of medicine, national academies, and the dietary guidelines for Americans, 2015-2020 edition. A registered dietitian/nutritionist (RDN) or other clinically…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-21 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations and record review, the facility failed to consistently serve food that was palatable and attractive at the appropriate temperatures. Specifically, the facility failed to ensure resident food was palatable in taste, texture, temperature and appearance. Findings include: I. Facility policy and procedures The Food Quality and palatability policy and procedure, revised September 2017, was provided by the corporate dietary manager (CDM) on 9//21/23 at 9:54 a.m. It revealed in pertinent part, Food will be prepared by methods that conserve nutritive value, flavor and appearance. Food will be palatable, attractive and served at a safe and appetizing temperature. Food attractiveness refers to the appearance of the food when served to the residents. Food Palatability refers to the taste and flavor of the food. The cooks prepare food in a sanitary manner utilizing the principles of hazard analysis critical control point (HACCP) and time and temperature guidelines as outlined in the federal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of diseases and infection for two out of three units at the facility. Specifically, the facility failed to: -Ensure residents' personal toiletry items were labeled appropriately; -Ensure residents were provided with an opportunity to participate in hand hygiene before and after meals; and; -Ensure the hand hygiene was performed appropriately by staff. Findings include: I. Facility policy The Infection Prevention and Control policy, revised in December 2022, was provided by the nursing home administrator (NHA) on 9/11/23 at 8:10 a.m. It read in pertinent part, This facility has established and maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-21 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to implement policies and procedures related to pneumococcal immunizations for nine (#17, #20, #23, #25, #29, #67, #72, #82, #104 and #105) of 10 residents reviewed for immunizations out of 66 sample residents. Specifically, the facility failed to: -Offer Resident #25, #82 and #105 the pneumococcal vaccine upon admission; -determine which pneumococcal vaccine was given to Resident #17, Resident #23 and Resident #29 and offer additional doses as needed; and, -Offer additional doses of the pneumococcal vaccine to Resident #20, #67 and #104. Findings include: I. Professional reference According to the Centers for Disease Control and Prevention (CDC) Recommended Immunization Schedule for Adults Aged 19 Years or Older, United States, 2023, retrieved on 9/27/23, from: https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf, in pertinent part: Routine vaccination - pneumococcal -For those ages 19 or older with an additional risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-21 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to promote dignity and respect for one (#67) of one resident out of 66 sample residents. Specifically, the facility failed to promote dignity and respect for Resident #67 by allowing the resident to be present and participate while staff were cleaning, rearranging and disposing of contaminated belongings in the resident's room. Findings include: I. Facility policy and procedure The Promoting/Maintaining Resident Dignity policy and procedure, revised January 2023, was provided by the corporate nurse consultant (CNC) on 9//21/23 at 11:44 a.m. It revealed in pertinent part, It is the practice of this facility to protect and promote resident rights and treat each resident with respect and dignity, as well as care for each resident in a manner and an environment, that maintains or enhances residence a quality of life by recognizing each resident's individuality. All staff members are involved in providing care to residents to promote and maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-21 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure proper treatment and assistive devices to maintain vision and hearing abilities for two (#82 and #67) of three residents reviewed for visual problems of 66 sample residents. Specifically the facility failed to: -Ensure the Resident #67's had access to glasses (corrective lenses) for visual deficits; -Follow through with getting post eligibility treatment income (PETI) to pay for the residents glasses for Resident #67; and, -Ensure that after Resident #82's family declined to pay for hearing aids, Resident #82 was provided with an alternative to help the resident hear effectively. Findings include: I. Facility policy and procedure The Hearing and Vision Services policy and procedure, revised June 2023, was provided by the corporate nurse consultant (CNC) on 9//21/23 at 11:44 a.m. It revealed in pertinent part, It is the policy of this facility to ensure that all residents have access to hearing and vision services and receive adaptive equipment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure one (#111) of two residents who required respiratory care received care consistent with professional standards of practice out of 66 sample residents. Specifically, for Resident #111 the facility failed to: -Ensure a physician's order was in place to include the appropriate administration of a continuous positive airway pressure (CPAP) machine with oxygen therapy including machine settings, frequency and duration of use, method of delivery, machine and oxygen settings, device maintenance and cleaning of equipment; -Follow manufacturer recommendations to maintain, clean, sanitize and store the resident's CPAP equipment; -Ensure a care plan focus was in place to include oxygen therapy to include orders for use/administration, equipment maintenance and machine storage; and, -Accurately document the use of CPAP treatment in the resident's minimum data set (MDS) assessment under respiratory treatments. Findings include: I.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-21 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and resident and staff interviews, the facility failed to provide the necessary behavioral health care and services to attain and maintain the highest practicable physical, mental, and psychosocial well-being for two (#67 and #4) of two residents reviewed for psychosocial well-being out of 66 sample residents. Specifically, the facility failed to ensure appropriate behavioral health services to: -Identify, address, and/or obtain necessary services for the behavioral health care needs of Resident #67 and Resident #4; -Develop and implement a person-centered care plan that includes and supports the behavioral health care needs, identified in the comprehensive assessment; -Develop individualized interventions related to the resident's diagnosed conditions; and, -Review and revise behavioral health care plans that have not been effective. Findings include: I. Facility policy The Behavioral Health Services policy revised June 2023, was provided by the corporate nurse consultant (CNC) #1 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-21 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure that residents were free from significant medication errors for one (#58) of eleven residents reviewed for medication administration out of 66 sample residents. Specifically, the facility failed to ensure Resident #58 was administered the correct dose of insulin by properly priming the insulin pen before insulin administration. Findings include: I. Professional reference According to [NAME] Lilly Kwikpen, BASAGLAR, Insulin glargine injection, solution manufacturer's recommendations, revised November 2022, retrieved online from https://uspl.lilly.com/basaglar/basaglar.html#ug0 on 9/26/23. Preparing your (insulin pen)Wash your hands with soap and water. Check the Pen to make sure you are taking the right type of insulin. Do not use your Pen past the expiration date printed on the Label or for more than 28 days after you first start using the Pen. Step 1. Pull the Pen Cap straight off. Wipe the rubber seal with an alcohol swab.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-21 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to provide or obtain dental services for one resident (#8) of one out of 66 sample residents. Specifically, the facility failed to assist Resident #8 with making an appointment for dental services when the resident complained that her dentures did not fit and was causing her pain when she wore them. Findings include: I. Facility policy and procedure The Dental Services policy and procedure, revised June 2023, was provided by the corporate nurse consultant (CNC) on 9//21/23 at 11:44 a.m. It revealed in pertinent part, It is the policy of this facility to assist residents and obtain routine and emergency dental care. Routine dental services mean an annual inspection of the oral cavity for signs of disease, diagnosis of dental disease, dental, radiographs as needed, dental, cleanings, feelings, minor, partial, or full denture adjustments, smoothing of broken teeth, and limited prosthetic procedures Taking impressions for dentures and fitting dentures.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-21 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure essential equipment was in proper working order for the facility's kitchen. Specifically, the facility failed to ensure the kitchen equipment was repaired which included the walk-in freezer's fan system that was not working properly causing condensation and icicles. Findings include: I. Observation On the initial walk through on 9/11/23 at 6:00 a.m. the walk in freezers fan was loud. There was a foot in circumference and a three feet long icicle coming from the top of the freezer near the fan in the freezer. There was five large chunks of ice hanging down touching the top of the bread and icicles hanging off the electric cord. There was condensation on the ceiling. II. Staff interviews The corporate dietary manager (CDM) was interviewed on 9/20/23 at 10:26 a.m. The CDM said the kitchen staff were contracted workers. The CDM said the contracted workers did not put work orders in for kitchen equipment. The CDM said work orders and repairing equipment was the responsibility of the facility. The maintenance director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed make immediate notification to the resident representative when the resident had a significant change in condition requiring a need to alter treatment; initiate a resident's transfer or discharge from the facility; or when the resident was involved in an accident with an injury for one (#72) of four residents out of 66 sample residents. Specifically, the facility failed to immediately inform the Resident #72's representative when the resident was transferred to the hospital for emergency medical care. Findings include: I. Facility policy The Notification of Changes policy, revised January 2023, was provided by the clinical nurse consultant (CNC) #1 on 9/21/23 at 11:44 a.m. It read in pertinent part: The purpose of this policy is to ensure the facility promptly informs the resident, consults the resident's physician, and notifies consistent with his or her authority, the resident's representative when there is a change requiring notification. Circumstances…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-09-25 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to develop a comprehensive person-centered care plan for three (#76, # 335, and #336) of 32 residents reviewed for person-centered care plans out of 53 sample residents. Specifically the facility failed to: -Care plan the use of antipsychotic medications and pain for Resident #76; -Care plan pain and falls for Resident #335; and -Care plan a stage III pressure injury for Resident #336. Findings include: I. Facility policy and procedure The Person Centered Care Plan policy, dated 7/1/19, was received from the corporate nurse consultant (CRC) on 9/25/19 at 5:55 p.m. The policy documented in pertinent part, the purpose of the care plan was to attain or maintain the resident's highest practicable physical, mental and psychosocial well being. The care plan must describe the services that are furnished. II. Resident #76 A. Resident status Resident #76, age [AGE], was admitted on [DATE]. According to the September 2019 computerized physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-25 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure two of three medication carts had drugs and biologicals stored and labeled in accordance with accepted professional principles. Specifically, the facility failed to: -Remove expired medications from medication carts to prevent the use of expired medications; -Properly label prescription medications with the residents' names; -Date insulin when opened; and -Store medication in original packaging Findings include: I. Professional references According to Novo Nordisk (April 2019) About Levemir, retrieved from https://www.levemir.com/faqs.html, Levemir (insulin detemir injection), once opened, can be used up to 42 days. According to Novo Nordisk (January 2019) Storage information and travel tips for Novolog, retrieved from https://www.rapidactinginsulin.com/novolog/using-novolog/storage-and-handling.html, Novolog insulin, once opened, can be used up to 28 days. According to Humalog Kwikpen (2018) [NAME] Lilly and Company, retrieved from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one (#109) of two residents reviewed for dignity out of 53 sample residents were treated with respect and dignity and in a manner and in an environment that promoted the enhancement of quality of life. Specifically, the facility failed to redirect Resident #109 in a respectful manner, causing him to feel embarrassment with his peers. A. Resident status Resident #109, age [AGE], was admitted on [DATE]. According to the September 2019 computerized physician orders (CPO), diagnoses included depressive disorder, chronic pain end stage renal disease. The 9/19/19 minimum data set (MDS) assessment revealed the resident's cognitive status was intact with a brief interview for mental status (BIMS) score of 14 out of 15. The resident utilized a wheelchair. B. Observation On 9/24/19 at 11:53 a.m., Resident #109 was moving his wheelchair near the smoking area. He was wearing an oxygen cannula attached to a cannister on the back of his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-25 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to provide an ongoing program of activities to meet the interests of and support the wellbeing of one (#67) of three residents reviewed for activities out of 53 sample residents. Specifically, the facility failed to engage in a process to identify and provide individualized and independent activities to meet the recreational interests of Resident #67. Findings include: A. Resident status Resident #67, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the September 2019 computerized physician orders (CPO), pertinent diagnoses included seizures, history of falling, shortness of breath, chronic peripheral venous insufficiency, dementia, Alzheizer's disease and type II diabetes mellitus. The 7/26/19 minimum data set (MDS) assessment revealed the resident's cognitive status was moderately impaired with a brief interview for mental status (BIMS) score of 11 out of 15. The resident did not experience delirium or exhibit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to provide treatment and care in accordance with professional standards, the care plan and resident choice for one (#67) of two residents reviewed for non-pressure related skin conditions out of 53 sample residents. Specifically, the facility failed to implement physician ordered interventions and follow the resident's care plan to protect the skin to Resident #67's lower legs. Findings include: Resident #67 A. Resident status Resident #67, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the September 2019 computerized physician orders (CPO), pertinent diagnoses included seizures, history of falling, shortness of breath, chronic peripheral venous insufficiency, dementia, Alzheizer's disease, non-pressure chronic ulcer of right lower leg, type II diabetes mellitus, thrombophilia and atherosclerosis of native arteries of bilateral legs. The 7/26/19 minimum data set (MDS) assessment revealed the resident's cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation record review and interviews the facility failed to ensure the resident environment was as free from accident hazards as possible and to provide supervision and assistive devices to prevent avoidable accidents for three (#109, #13, #9) of 28 residents who smoked. Specifically, the facility failed to ensure: - Resident #13, #9 and #109 followed safe smoking practices; and, - Assess Resident #109 for safe smoking at the time of his admission to the facility. Findings include: I. Facility policy The smoking policy, revised 7/24/19, was provided by the director of nursing (DON) on 9/24/19 at 11:20 a.m. According to the policy, The facility will assess residents upon admission, quarterly, and with changes in condition for the ability to smoke safely and, if necessary, will be supervised. II Resident #13 A. Resident status Resident #13 age [AGE] was admitted on [DATE]. According to the September 2019 computerized physician orders (CPO), pertinent diagnoses included multiple sclerosis, bipolar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interviews, the facility failed to ensure two (#108 and #121) of three residents who required respiratory care were provided such care in accordance with professional standards of practice out of 53 sample residents. Specifically, the facility failed to: -Obtain oxygen orders for Resident #108; and -Follow physician oxygen orders for Resident #121. Findings include: I. Facility policy and procedure The Oxygen: Nasal Cannula policy, dated 1/1/04, was received from the nursing home administrator (NHA) on 9/25/19 at 3:30 p.m. The first step in the procedure was to verify order. II. Resident #108 A. Resident status Resident #108, age [AGE], was admitted on [DATE]. According to the 2019 computerized physician orders (CPO), diagnoses included chronic obstructive pulmonary disease with acute exacerbation, pneumonia, and acute and chronic respiratory failure. The 8/28/19 minimum data set (MDS) assessment documented the resident had mild cognitive loss with a brief interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-25 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to ensure pharmacy recommendations were acted upon in a timely manner for two (#31 and #124) of six residents reviewed for drug regimen review out of 53 sample residents. Specifically, the facility failed to ensure pharmacy recommendations were reviewed by the attending physician for Residents #31 and #124. Findings include: Cross-reference F758, failure to ensure drug regimen remained free of unnecessary psychotropic medications. I. Resident #31 A. Resident #31's status Resident #31, age above 70, was initially admitted on [DATE]. According to the September 2019 computerized physician orders (CPO), diagnoses included multiple myeloma, major depressive disorder, and febrile neutrophilic dermatosis (sweets syndrome). The 7/3/19 minimum data set (MDS) assessment revealed the resident had moderate cognitive impairment with a brief interview for mental status (BIMS) score of seven out of 15. He had cancer and deep vein thrombosis (DVT) and received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-25 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two (#76 and #31) of six residents reviewed for medications of 53 sample residents were free from unnecessary drugs. Specifically the facility failed to: -Track target behaviors, assess the resident for other causes of behavior, use non pharmacological approaches, care plan and document that Resident #76 or their representative were advised of the risks and benefits of an antipsychotic medication; and -Discontinue a PRN (as needed) antipsychotic medication after 14 days for Resident #31. Findings include: I. Resident #76 A. Resident status Resident #76, age [AGE], was admitted on [DATE]. According to the September 2019 computerized physician orders (CPO), diagnoses included cerebral infarction, left hemiplegia, functional quadriplegia, aphasia, generalized anxiety disorder and depressive episodes. The 9/16/19 minimum data set (MDS) assessment revealed the resident had moderate cognitive impairment with a brief interview for mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-09-21 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews the facility failed to ensure the residents had access to the results of the facility's most recent survey conducted by Federal or State surveyors over the past three years of survey, to include survey findings and any plan of correction, in a place readily accessible to residents, family members and legal representatives of residents. Specifically, the facility failed to make accessible survey results of the previous recertification survey of 9/25/19 and all complaint surveys since the last recertification survey through the last complaint survey conducted 5/18/23. Findings include: I. Resident group interview On 9/13/23 at 10:30 a.m. a group interview was conducted with four (#1, #64, #68 and #103) alert and oriented residents selected by the facility to attend the meeting. None of the residents in attendance knew the location of the results from previous annual and complaint survey findings. II. Observations The survey findings book was not visible or accessible for the following survey dates 9/11/23 through 9/21/23 at 9:00 a.m. III.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$144,259 in federal fines across 4 penalties. 1 Medicare payment denial on record.

  • $48,588 — penalty dated 2025-11-04
  • $13,871 — penalty dated 2025-07-28
  • $29,003 — penalty dated 2025-04-09
  • $52,797 — penalty dated 2023-09-21
  • Medicare payment denial — starting 2023-10-20 for 26 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.1M
Net patient revenuemost recent cost report
-9.8%
Operating marginrevenue minus expenses
$1.5M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 60%Medicare 1%Other / private 39%

This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$334per resident / day
operating cost
$10,152per month
≈ monthly operating cost
$304per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Colorado Medicaid page.

Typical monthly cost in Colorado
$10,159/mo
Nursing home (semi-private)
$12,182/mo
Nursing home (private)
$6,584/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 065188. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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