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Avon Health Center

652 West Avon Rd, Avon, CT 06001 · For profit - Corporation · 120 certified beds · (860) 673-2521 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Nov 20241 immediate-jeopardy citation$45,838 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (5/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Nov 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $45,838 in federal fines (most recent 2026-03-17)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
10 School St · (860) 675-1445 · Call to confirm hours
Pharmacy
45 S Main St · (860) 675-9210 · Call to confirm hours
Grocery
1799 Farmington Avenue
Park
635 W Avon Rd · (860) 673-5696 · Typically dawn to dusk
Place of worship
590 W Avon Rd

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.6%18.0%15.4%worse
Long-stay residents who lose too much weight4.7%6.5%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection0.6%1.5%2.0%better
Long-stay residents with depressive symptoms0.6%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.6%3.5%3.3%better
Long-stay residents whose ability to walk worsened15.2%16.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication11.7%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine97.9%93.5%95.3%typical
Long-stay residents with pressure ulcers5.4%4.0%4.7%worse
Long-stay residents with worsening bladder/bowel control24.3%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.9%17.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine63.5%69.7%79.4%worse
Short-stay residents rehospitalized after admission25.5%24.3%22.6%worse
Short-stay residents with an outpatient ER visit3.6%10.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.132.061.67worse
Long-stay outpatient ER visits per 1,000 resident days0.991.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

65.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 98 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

65.4%U.S. median 51.5%
Got home and stayed home
9.3%U.S. median 10.7%
Went back to hospital
58.9%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 58.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 56 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF65.4%CMS range 56.6–73.451.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.3%CMS range 6.2–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge58.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 4.4–14.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.651.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.85
RN hours/ resident / day
0.67
LPN hours/ resident / day
2.72
Aide hours/ resident / day
4.24
Total nurse hours/ resident / day
0.45
RN hoursweekends
46.0%
Total nursing turnover
27.8%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 99.8 residents a day — about 83% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.24 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.85 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.72 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.83 hrs/resident/day on weekends vs 4.40 on weekdays — 13% thinner on weekends. RN hours go from 1.01 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-03-17)
7
at the previous standard inspection (2024-07-22)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

31 citations, most serious first. The 12 most serious are shown; the remaining 19 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2026-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, clinical record review, and review of facility policy for the only sampled resident reviewed for respiratory care (Resident #29), the facility failed to maintain a safe environment for a resident (Resident #29) on continuous oxygen by allowing long-term unsupervised use of petroleum-based jelly on the face and lips without a physician order, staff oversight, or self-administration assessment. Staff were aware of the resident's repeated use of petroleum jelly but did not intervene, despite flammability warning on the oxygen equipment and established contraindications. The facility also failed to monitor and control water temperatures at resident points of use, resulting in widespread temperatures exceeding 120 degrees ( ) Fahrenheit (F) and exposing residents to an immediate risk of scalding. These systemic failures demonstrated a lack of monitoring, a lack of staff awareness, a lack of adherence to policies, and a failure to protect residents from avoidable immediate harm.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-07-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the resident was provided care in accordance with physician orders and the plan of care to prevent a fall resulting in a femur fracture that required a closed non-surgical reduction of fractured bone. Resident #1 was admitted to the facility with diagnoses that included Alzheimer's disease, anxiety, and osteoarthritis. An annual Minimum Data Set (MDS) dated [DATE] identified Resident #1 had severe cognitive impairment, required extensive assistance with two (2) staff for bed mobility, and was incontinent. A Resident Care Plan (RCP) dated 6/5/2025 identified Resident #1 was at risk for falls due to impaired mobility, incontinence and cognitive impairment. Interventions directed assist of two (2) staff for Activities of Daily Living (ADLs). A physician order dated 6/5/2025 directed comfort care (CMO) and do not hospitalize (DNH).A physician order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews, facility documentation and facility policy for 1 of 2 residents (Resident #76) reviewed for mistreatment, the facility failed to complete a thorough investigation related to an allegation of untimely incontinent care. The findings include: Resident #76 was admitted to the facility in March 2021 with diagnoses that included cerebral infarction (CVA), hypertension, and behavior disturbances.Physician orders dated 7/16/25 directed to provide 2 caregivers for care. The Resident Care Plan (RCP) dated 7/16/25 identified Resident #76 had urinary incontinence with interventions that included providing incontinent care every 2 hours and as needed, utilize an incontinent pad and brief, and preventive skin care with each incontinent episode.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #76 had a short and long term memory problem, was moderately cognitively impaired in making decisions related to daily care, was always incontinent of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observation, review of the clinical record, and facility policy for 1 resident of 1 resident (Resident #29) reviewed for respiratory therapy, the facility failed to administer oxygen as per physician orders. The findings include: Resident #29's diagnoses included chronic obstructive pulmonary disease (COPD), chronic respiratory failure with hypoxia, and obstructive sleep apnea. Physician orders dated 1/20/26 and currently in effect directed Oxygen at 3 liters/minute via nasal cannula related to hypoxia for COPD and continuous every shift. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #29 had intact cognition and was independent with toileting, transfers, and bed mobility. The MDS further indicated Resident #29 had a diagnosis of COPD and was on oxygen therapy.The Resident Care Plan (RCP) dated 2/23/26 identified Resident #29 had an altered respiratory status and difficulty breathing related to oxygen dependence and COPD. Interventions included to monitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited beforedisputed · IDR2026-03-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and review of facility policy for 2 of 3 medication storage rooms, the facility failed to ensure expired heparin syringe flushes for Intravenous (IV) lines and IV 0.45% hydration bags were not expired. The findings include:Observation and interview with Registered Nurse (RN) #5 on 3/13/26 at 6:49 AM identified that there were 52 expired (7/2022) Heparin lock flushes 50 United States Pharmacopeia (USP) (medication meets official standards)/units 5 milliliters (mL) in10 units/mL syringes (for flushing IV line to prevent blood clots) in a drawer in the medication storage room on the North unit. In addition, there were 2 expired (one bag expired April 2025 and one expired November 2025) 1000mL 0.45% Normal Saline (NS) IV hydration bags in the over the counter (OTC) storage room where IV stock supplies were stored. RN #5 indicated there should be no expired IV supplies stored in the medication storage rooms per facility policy. RN #5 indicated that she was not sure of who was responsible for removing the expired IV supplies, but it was not assigned to RN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observation, review of the clinical record, and facility policy for 1 of 1 resident (Resident #6) reviewed for enteral (tube) feedings, the facility failed to adhere to Enhanced Barrier Precautions (EBP) during the initiation of a tube feeding. The findings include:Resident #6 was admitted to the facility on [DATE] with diagnoses that included severe dysphagia with gastric tube (G-tube) dependence, traumatic brain injury, and schizophrenia. The quarterly Minimal Data Set (MDS) assessment dated [DATE] identified Resident #6 was severely cognitively impaired, dependent on activities of daily living, and had a swallowing disorder that required a tube feed. The Resident Care Plan (RCP) dated 1/13/26 identified that Resident #6 was on enhanced barrier precautions related to receiving enteral feeding through a gastric tube, with interventions that included maintaining enhanced barrier precautions as ordered and ensuring that personal protective equipment (PPE) was available to staff on the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for an allegation of missing personal property, the facility failed to ensure Resident #1's credit card and cash money were not stolen from the resident's wallet by a staff member. The findings include: Resident #1's diagnoses included acute-on-chronic diastolic heart failure, essential hypertension and Type 2 diabetes. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 was alert and oriented to person, place and time and required assistance from staff with Activities of Daily Living. The Facility Reported Incident form dated 11/12/24 identified the Rehab Director reported that Resident #1 had informed her his/her credit card and cash money were missing from his/her wallet that was stored at the bedside. The investigation identified Resident #1 had last seen the cash money and credit card on 11/9/24 which was in his/her wallet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of policy for 2 of 2 residents ( Resident # 32 and Resident # 52) reviewed for respiratory treatment, the facility failed to ensure the residents nebulizer tubing was changed and stored according to facility policy. The findings included: 1. Resident #32's diagnoses included centrilobular emphysema and presence of a cardiac pacemaker. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #32 was moderately cognitively intact and required one person assist with bed mobility, supervision with transfers, eating and toileting. The Resident Care Plan, (RCP) dated 6/7/24 identified Resident #32 experienced a decline in activities of daily living (ADL) related to dementia and oxygen due to shortness of breath related to emphysema. Interventions directed to provide two caregivers for ADL care and change tubing weekly. The physician's orders dated 6/27/24 directed DuoNeb (medication prescribed to open airways) 0.5mg-3 mg (2. 5mg base/3 ml…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-22 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, clinical record review, review of facility documentation, review of the facility policy and staff interviews for 1 of 3 residents reviewed for abuse (Resident #98), the facility failed to report an allegation of potential abuse to the state agency. The findings include: Resident #98 was admitted on [DATE] with diagnoses that included heart disease, respiratory failure, and diabetes mellitus. The admission MDS assessment dated [DATE] identified Resident #98 had moderate cognitive impairment and did not exhibit disorganized thinking, altered level of consciousness, or rejection of care. Additionally, Resident #98 required substantial assistance with toileting and personal hygiene. A care plan dated 5/3/2024 indicated Resident #98 did not have a history of dementia but had some short/long-term memory deficit. Interventions included encouraging the resident to participate in activities and providing cues and supervision. A care plan dated 6/28/2024 further indicated Resident #98 received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy and staff interviews and for 1 of 1 resident, (Resident #18), reviewed for nutrition, the facility failed to provide supervision with meals according to the plan of care and for 1 of 1 resident reviewed for pain (Resident # 24) the facility failed to ensure the resident's care plan included nonpharmaceutical interventions for pain relief and for 1 of 5 residents (Resident #70) reviewed for unnecessary medications, the facility failed to ensure a resident care plan addressed resident specific behaviors and interventions. The findings included. 1. Resident #18 had diagnoses included Alzheimer's disease, dysphagia (swallowing difficulties), and dyskinesia of esophagus (disorder of esophageal sphincters). On 4/22/24 The Advanced Practicing Registered Nurse (APRN) order directed a dysphagia advanced diet with thin liquids and no straws. An additional order on the same date and time directed aspiration precautions, 90 degrees with anything by mouth and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, observations, facility policy and interviews for 1 of 7 residents (Resident #69) reviewed during medication administration, the facility failed to ensure staff appropriately prepared Extended release/delayed release medications for administration to a resident. The findings include. Resident #69's diagnoses included essential hypertension, mood disorder and gastric esophageal reflux. A physician's order dated 3//19/2024 at 11:07 PM directed to provide Propranolol 120 MG, 24 hour extended-release capsule by mouth daily at 9:00 AM for hypertension. A physician's order dated 3//19/2024 at 11:07 AM directed to provide Duloxetine 60 MG capsule, delayed release by mouth daily at 9:00 AM for mood disorder. The care plan dated 4/1/2024 indicated Resident #69 had dysphagia with swallowing difficulty and interventions included in part to provide speech therapy as needed. The quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #69 as severely cognitively impaired. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 2 of 3 sampled residents (Resident # 25 and # 42 ) reviewed for pressure ulcers, the facility failed to ensure a nutritional assessment was completed for a newly identified pressure injury and failed to reposition the resident according to the plan of care. The findings include: 1. Resident # 25's diagnosis include Multiple Sclerosis. The quarterly Minimum Data Set, (MDS) assessment dated [DATE] identified Resident #25 was moderately cognitively impaired, required extensive two person assist with bed mobility/transfers, was at risk for the development of pressure ulcers and had no unhealed pressure ulcers. The Resident care Plan (RCP) dated 2/12/24 identified Resident #25 was at risk for the development of pressure ulcers. Interventions directed to offload heels, check skin condition weekly and apply skin prep to heels twice daily. A Nutritional assessment dated [DATE] identified Resident #52's skin was intact with no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 19 citations
  • Potential for harm · Dcited before2024-07-22 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, review of facilities policy and interview for 1 out of 2 medication rooms, the facility failed to label medications appropriately once opened. The finding include: Observation of the A/B Wing medication room on 7/19/24 at 10:53 AM identified Morphine Sulfate 100 MG every 4 hours as needed prescribed to Resident # 98; was opened, however, a date open sticker was not on the medication. Interview with LPN #2 on 7/19/24 at 10:53 AM identified the date was documented somewhere else. The Medication Book indicated the Morphine was opened 7/7/24. After inquiry, RN#2 prompted LPN #2 to place the open date on the container. The facility's Storage of Medications Policy notes when the original seal of a manufacturer's container or vial is initially broken, the container or vial will be dated. The nurse shall place a date open/ sticker on the medication.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the kitchen, facility policy, and interviews, the facility failed to ensure staff wore facial hair covering appropriately for 2 of 2 residents (Resident #19 and Resident #54) and the facility failed to perform hand hygiene and failed to handle and transport linens to prevent the spread of infection. The findings included: 1. On 7/17/2024 at 8:01 AM observation of the breakfast tray line in the kitchen noted while Dietary Aide #1 was plating food his/her facial hair covering was below the facial hair of the upper lip. After surveyor inquiry, the Dietary District Manager advised Dietary Aide #1 of the need to cover the upper lip facial hair and further indicated the covering must have slipped down. Dietary Aide #1 proceeded to adjust the facial hair net removed gloves and proceeded to apply a new pair of gloves without the benefit of conducting hand hygiene in between glove changes. The Dietary District Manager after surveyor inquiry indicated hands should be washed after removing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-08-31 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the kitchen, facility policy and interviews, the facility failed to ensure foods were stored and prepared under sanitary conditions, hair net was covering hair, food temperature were taken before serving food, food was labeled and dated and the nourishment refrigerator was free from dirty, food in refrigerator and freezer were labeled or dated in a sanitary manner within professional standards. The findings included: Tour of the Kitchen with the Director of Dietary on 8/24/22 at 10:00 AM identified the following: 1 10:10 AM the cook was observed in front of the stove with a large tray in her hands. [NAME] #1 had her hair net on only covering the back half of her hair without the benefit of it covering the front half and her bangs. Interview with [NAME] #1 on 8/24/22 at 10:10 AM identified she could not explain why her hair net did not cover her entire hair. After inquiry, cook #1 readjusted the hair net to cover all her hair. Interview with the Director of Dietary on 8/24/22 at 10:11 AM indicated [NAME] #1 should always cover all her hair while in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, facility policy, and interviews for 1 resident (Resident #88) reviewed for Urinary catheter, the facility failed to ensure the residents urinary catheter bags was covered with a privacy bag to maintain the resident's dignity. The findings include: Resident #88 was admitted to the facility with diagnoses that included cerebral infarct affecting the left side, polyneuropathy, dementia, and facility acquired stage 4 pressure ulcer of sacrum. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified the resident was severely cognitively impaired, required total dependence of two staff member for physical assistance with bed mobility, transfers, personal hygiene, noted one-person physical assistance with toileting and the utilization of an indwelling catheter. The care plan dated 4/7/22 identified at risk for coccyx pressure ulcer. Interventions directed indwelling catheter for wound management. The care plan dated 4/7/22 identified at risk for urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-31 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review clinical record reviews, review of facility documentation, facility policy and interviews for 2 residents reviewed for abuse (Resident #4 and Resident #23), the facility failed to treat the residents with respect and dignity when providing care. The findings included: 1. Resident #4 was admitted to the facility with diagnoses that included diabetes mellitus with diabetic neuropathy, generalized muscle weakness, morbid obesity, anxiety, and adjustment disorder with depressed mood. A quarterly MDS assessment dated [DATE] identified Resident #4 had moderately impaired cognition, noted independence with set up help only for bed mobility, locomotion on unit (with wheelchair), extensive assistance with two staff for transfer and extensive assistance with 1 staff member for toileting. Additionally, noted the resident is continent of urine and occasionally incontinent of bowel. A care plan dated 8/22/22 identified activity of daily living deficit due to impaired mobility status post knee surgery with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-31 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, review of facility policy and interviews for 2 residents (Resident #1 and #50) reviewed for Accommodations of Needs, the facility failed to ensure the residents call lights were within reach within accordance to facility practice. The findings included: 1. Resident #1 was admitted to the facility with diagnoses that included dementia, chronic pain, and polyosteoarthritis. The care plan dated 7/14/22 identified Resident #1 was at risk for falls. Interventions directed to keep call light in reach and do not leave alone in the bathroom. The quarterly MDS assessment dated [DATE] identified Resident # 1 had severely impaired cognition, was frequently incontinent of bowel and bladder and required extensive assistance with transfers, toileting, and the resident was totally dependent for dressing and personal hygiene. Observation on 8/24/22 at 11:45 AM noted Resident #1 lying in bed in an upright position with the overbed table in front of him/her with no items on it.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-31 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for 1 resident (Resident #42) reviewed for edema, the facility failed to ensure that the dietician, physician, and responsible party were notified of the resident's weight loss. The findings include: Resident #42's diagnoses included dementia with behavioral disturbance, hypertension, hypothyroid, stage 3 chronic kidney disease, dysphagia, and anemia. The Resident Care Plan (RCP) dated 8/11/22 identified Resident #42 was at risk for weight loss related to dysphagia, poor food intake. Interventions included: to encourage resident in participation with food choices, to monitor food consumption, to monitor weight, to provide diet as ordered, provide supplement as ordered and to offer appropriate fluid and snack between meal per protocol. The quarterly MDS assessment dated [DATE] identified Resident #42 had severe impaired cognition and required extensive assistance of 1 person with transfer, dressing and toileting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-31 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, facility policy, and interviews for 2 of 5 residents (Resident #78 and Resident #345) reviewed for dignity, the facility failed to ensure that the resident's confidential and personal care instructions was not posted for public view. The findings included: 1. Resident #78's diagnoses included cerebral infarction, hemiplegia affecting right dominant side, hyperlipidemia, hypertension, type 2 diabetes mellitus, dysphagia, osteoporosis, depression, and chronic pain. The Resident Care Plan (RCP) dated 6/2/22 identified Resident #78 had dysphagia (difficulty swallowing) related to cerebral infarction. Interventions included: to observed for and report any sign of symptoms of aspiration to the Medical Doctor (MD) and responsible party, to provide modified consistency of food as ordered, speech therapy as needed and aspiration precaution 90 degrees with all mouth intake and half-hour after small sips, small bites, alternate liquid, and solids. The quarterly MDS assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-31 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review and interviews for 1 of 2 residents (Resident #4) reviewed for abuse, the facility failed to the implement the facility's policies and procedure for reporting an allegation of mistreatment. The findings include: Resident #4 was admitted to the facility with diagnoses that included diabetes mellitus with diabetic neuropathy, generalized muscle weakness, morbid obesity, anxiety, and adjustment disorder with depressed mood. A quarterly MDS assessment dated [DATE] identified Resident #4 had moderately impaired cognition, noted independence with set up help only for bed mobility, locomotion on unit (with wheelchair), extensive assistance with two staff for transfer and extensive assistance with 1 staff member for toileting. Additionally, noted the resident is continent of urine and occasionally incontinent of bowel. A care plan dated 8/22/22 identified activity of daily living deficit due to impaired mobility status post knee surgery with a potential for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-31 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for 1 resident (Resident # 73) reviewed for Care Conferences, the facility failed to ensure the resident was invited to quarterly and annual interdisciplinary meetings and for 1 resident (Resident #50) reviewed for specialized rehabilitation services, the facility failed to ensure physician orders for 1:1 feeding for a resident at risk of aspiration was revised on the plan of care. The findings included: 1. Resident #73 was admitted to the facility with diagnoses that included chronic respiratory failure with hypoxia, obstructive sleep Apnea, and chronic obstructive pulmonary disease. The quarterly MDS assessment dated [DATE] identified Resident #73 had intact cognition and required set up assistance for eating, dressing upper and lower body. The care plan dated 1/31/22 identified self-administer of medications. Interventions directed for Resident #73 to have a locked drawer and indicated the resident preferred to self-administer his/her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, facility policy review and interviews for 1 of 2 resident (Resident # 68) reviewed for Accidents, the facility failed to ensure a Registered Nurse (RN) assessment was completed for a discoloration noted on the resident. The findings include: Resident # 68 was admitted to the facility with diagnoses that included dementia, Alzheimer's disease with late onset, and diabetes mellitus. Additionally, Resident #68 does not have a diagnosis of purpura. The care plan dated 2/3/22 identified at risk for pressure ulcers. Interventions directed to conduct, and evaluation of the resident's skin conditions daily during care and to report any skin abnormalities to nurse. The quarterly MDS assessment dated [DATE] identified Resident # 68 had severely impaired cognition, was frequently incontinent of bowel and bladder and required extensive assistance for toileting and transfers with one-person physical assist. Additionally, the assessment noted no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy and interviews for 1 of 2 residents, (Resident #24), reviewed for accidents, the facility failed to ensure adequate supervision to prevent an elopement. The findings included: Resident # 24 was admitted to the facility with diagnoses that included Dementia, Alzheimer's disease, and generalized muscle weakness. An APRN progress note dated 11/11/21 at 4:33 PM identified Resident #24 was admitted from an assistive living to the facility due to increased wandering and the need for 24/7 supervision. A care plan dated 11/12/21 identified Resident #24 had behavioral symptoms due to dementia and Alzheimer's disease-causing wandering behaviors with staff. Interventions included: to provide cueing and direction for appropriate behaviors. Additionally, the care plan noted Resident #24 unsafely wanders with direction to staff to provide supervision when resident is off the nursing unit. A care plan dated 11/15/22 identified Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-31 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review and interviews for one resident (Resident #42) reviewed for edema, the facility failed to ensure a timely reweight for a resident identified with a weight discrepancy. The findings include: Resident #42's diagnoses included dementia with behavioral disturbance, hypertension, hypothyroid, stage 3 chronic kidney disease, dysphagia, and anemia. The Resident Care Plan (RCP) dated 8/11/22 identified Resident # 42 was at risk for weight loss related to dysphagia, poor food intake. Interventions included: to encourage resident in participation with food choices, to monitor food consumption, to monitor weight, to provide diet as ordered, provide supplement as ordered and to offer appropriate fluid and snack between meal per protocol. The quarterly MDS assessment dated [DATE] identified Resident #42 had severe impaired cognition and required extensive assistance of 1 person with transfer, dressing and toileting and ambulation. The physician's order dated 7/11/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for one resident (Resident # 73) reviewed for Respiratory Therapy, the facility failed to change the oxygen tubing on a weekly basis per physician order. The findings include: Resident #73 was admitted to the facility with diagnoses that included chronic respiratory failure with hypoxia, obstructive sleep apnea, and chronic obstructive pulmonary disease. The quarterly MDS assessment dated [DATE] identified Resident #73 had intact cognition and required set up assistance for eating, dressing upper and lower body. Additionally, the assessment noted the utilization of oxygen therapy. The care plan dated 8/4/22 identified as having chronic obstructive pulmonary disease. Interventions directed to provide oxygen therapy at 3 liters per minute via nasal canula and to provide oxygen per physician's order. A physician's order dated 8/25/22 directed to change oxygen tubing weekly every Tuesday at 11:00 PM -7:00 AM. Observation on 8/24/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-31 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy review and interviews for 1 of 5 residents (Resident # 50) reviewed for unnecessary medications, the facility failed to respond to pharmacy recommendations in a timely manner. The findings include: Resident #50's diagnoses included Alzheimer's disease, hyperlipidemia, and anxiety. The physician's order dated 3/21/22 directed Atorvastatin (Anti-Cholesterol) 40 Milligram (MG) daily. Annual MDS assessment dated [DATE] identified Resident #50 had severe cognitive impairment and required assistance with personal care. The care plan dated 4/21/22 identified Resident #50 had a concern related to cardiovascular disease with hypertension and hyperlipidemia. Interventions included the administration of medications as ordered, to observe for side effects and to monitor laboratory work. The pharmacy consultation dated 4/22/22 noted a lipid panel from 4/22 laboratory work reflected low values with recommendations to decrease Atorvastatin to 20 MG once current 40 MG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-31 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review, facility policy review and interviews during review of medication storage and labeling, the facility failed to ensure that the medication refrigerators temperatures were checked and maintained daily, vaccines were safely stored within the appropriate temperature and checked twice a day, opened ophthalmic medication was dated once opened, over the counter medication was labeled with expiration date and that medication was securely stored. The findings included: 1. Observations on 8/29/22 at 10:28 AM of the A/B medication refrigerator that stored individual oral supplement drinks (that do not require refrigeration), revealed storage of 2 food items in addition to resident oral supplements. LPN #4 indicated that the food items were her lunch, and the food could be stored in that refrigerator but not the other refrigerator. LPN # 4 removed the food item from the refrigerator. A form noted on the left side of the refrigerator for In-Room refrigeration daily identified the refrigerator was last checked on 8/19/22 by staff. On 8/29/2022 at 11:50 AM an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy review and interviews for 1 resident (Resident #88) reviewed for Urinary catheter, the facility failed to ensure urinary catheter was not on floor to prevent the spread of infection. The findings include: Resident #88's diagnoses included cerebral infarct affecting the left side, polyneuropathy, dementia, and facility acquired stage 4 pressure ulcer of sacrum. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified the resident was severely cognitively impaired, required total dependence of two staff member for physical assistance with bed mobility, transfers, personal hygiene, noted one-person physical assistance with toileting and the utilization of an indwelling catheter. The care plan dated 4/7/22 identified at risk for urinary tract infection with indwelling catheter. Interventions directed to ensure the drainage bag was secure in place. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #88…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-03-17 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews for 2 of 3 residents (Resident #83 and Resident #102) reviewed for choices and 7 out 7 residents (Resident #12, Resident #37, Resident #52, Resident #67, Resident #70, Resident #75, and Resident #85) that attended the Resident Council meeting, the facility failed to ensure dining rooms were opened for meals. The findings include: 1.Resident #83 was admitted to the facility in March 2025 with diagnoses that included Type 2 diabetes, chronic kidney disease and hypertension.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #83 had intact cognition and was independent with eating. The Resident Care Plan (RCP) dated 12/11/25 Resident #83 had a history of noncompliance with his/her diet with interventions that included providing diet as ordered, monitoring food consumption, providing food preferences, when possible, providing diet education and reinforcement, review labs, and endocrinology as ordered.Physician orders dated 1/20/26 directed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-03-17 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for 1 of 1 resident (Resident #37) reviewed for a change in code status, the facility failed to ensure the advance directives CPR/DNR Discussion Form was signed by the resident when the code status was changed by the physician. The findings include: Resident #37's diagnoses included hypertension, anxiety, and encephalopathy.A Cardiopulmonary Resuscitation (CPR) /DNR Discussion Form signed by Resident #37 and a staff member, dated [DATE] and located in the paper chart identified Resident #37 as a full code.Physician orders dated [DATE] directed Resident #37 was a Do Not Resuscitate (DNR).The Resident Care Plan dated [DATE] identified advance directives codes status Do Not Resuscitate (DNR), Do not Intubate (DNI), Registered Nurse May Pronounce (RNP). Interventions included for resident/family wishes to be honored, the DNR/CPR sheet reviewed with resident/family and consent signed.The quarterly Minimum Date Set (MDS) assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$45,838 in federal fines across 2 penalties.

  • $37,560 — penalty dated 2026-03-17
  • $8,278 — penalty dated 2025-07-22

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
AVON CONVALESCENT HOME, INC.Organization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/21/1974
PELLERIN, AMYIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 12/19/2022
SCHWARTZ, FREDAIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 06/29/1983
SCHWARTZ, RUSSELLIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 06/23/2015

CMS files one row per role, so the 7 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.4M
Net patient revenuemost recent cost report
-7.3%
Operating marginrevenue minus expenses
$1.1M
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 3%Other / private 24%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$384per resident / day
operating cost
$11,668per month
≈ monthly operating cost
$358per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075244. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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