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Mozaic Senior Life

4200 Park Avenue, Bridgeport, CT 06604 · Non profit - Corporation · 294 certified beds · (203) 365-6400 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 20242 immediate-jeopardy citations$58,260 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $58,260 in federal fines (most recent 2025-03-05)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
76 Abner Ct · (203) 371-0667 · Call to confirm hours
Pharmacy
4531 Main St · (203) 372-6538 · Call to confirm hours
Grocery
Market0.8 mi
5151 Park Ave
Park
3738 Park Ave · (203) 374-9007 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.5%18.0%15.4%typical
Long-stay residents who lose too much weight4.3%6.5%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.7%0.9%better
Long-stay residents with a urinary tract infection0.8%1.5%2.0%better
Long-stay residents with depressive symptoms2.6%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.2%3.5%3.3%typical
Long-stay residents whose ability to walk worsened13.4%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.2%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine98.5%93.5%95.3%typical
Long-stay residents with pressure ulcers2.8%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control23.3%24.7%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table11.8%17.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.3%1.5%1.4%typical
Short-stay residents given the seasonal flu vaccine77.7%69.7%79.4%typical
Short-stay residents rehospitalized after admission23.7%24.3%22.6%typical
Short-stay residents with an outpatient ER visit11.9%10.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.972.061.67worse
Long-stay outpatient ER visits per 1,000 resident days0.781.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

66.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 411 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

66.2%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
49.8%U.S. median 56.6%
Met the expected recovery
0.43U.S. median 0.31
Therapy hours / resident / day
0.24hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 49.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 229 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.43 therapist hours per resident per day in 2026Q1 — more than 73% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF66.2%CMS range 61.6–69.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.9–12.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge49.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge31.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge59.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 4.2–9.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.911.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.62
RN hours/ resident / day
1.11
LPN hours/ resident / day
2.87
Aide hours/ resident / day
4.61
Total nurse hours/ resident / day
0.40
RN hoursweekends
24.3%
Total nursing turnover
12.2%
RN turnover

How full it usually is: this home is certified for 294 beds and averages 284.5 residents a day — about 97% occupied, or roughly 10 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.87 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.29 hrs/resident/day on weekends vs 4.74 on weekdays — 10% thinner on weekends. RN hours go from 0.72 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 24% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-09-29)
7
at the previous standard inspection (2023-10-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

46 citations, most serious first. The 15 most serious are shown; the remaining 31 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-04-10 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews for one of three residents (Resident #1) reviewed for medication errors, the facility failed to ensure insulin was administered in accordance with physician orders resulting in Resident #1 receiving two (2) doses of insulin in error. Resident #1 subsequently became hypoglycemic (low blood sugar) requiring hospitalization. The failures resulted in a finding of Immediate Jeopardy. The finding includes: Resident #1's diagnoses included Parkinson's disease, type 2 diabetes mellitus with long term use of insulin. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was alert and oriented. The Resident Care Plan (RCP) dated 2/22/2024 identified Resident #1 had diabetes mellitus. Interventions directed to monitor blood glucose, assess for signs of hypoglycemia (low blood sugar) or hyperglycemia (high blood sugar), and to administer insulin/oral glycemic agents as ordered. Record review identified Resident #1 was discharged to the hospital on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 1 of 2 sampled residents (Resident #2) who were reviewed for accidents, the facility failed to ensure the missing resident policy was immediately initiated, failed to ensure the resident was returned to the building once visualized by security staff and, failed to ensure exit doors alarms were functioning effectively for a resident who subsequently eloped to an unauthorized area outside the facility resulting in a finding of Immediate Jeopardy. The finding includes: Resident #2 had a diagnoses that included in part, dementia and aphasia (difficulty communicating). The quarterly minimum data set (MDS) assessment dated [DATE] identified Resident #2 had severe cognitive impairment, was sometimes understood, and required supervision with unassisted ambulation on and off the unit. The Resident Care Plan dated 7/26/23 identified Resident #2 utilized a wandering device with a history of wandering off the unit, was at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, (Resident #1), the facility failed to ensure a resident who is dependent on staff for transfers and all care remained free from significant injuries of unknown origin which included a left femur fracture (bone in upper thigh) and a right humerus (bone in upper arm) fracture. The findings include: Resident #1 had diagnoses that included Alzheimer's disease and generalized muscle weakness. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of three (3) indicative of severely impaired cognition, was non ambulatory, and was dependent on staff for mobility in the wheelchair. The care plan dated 12/30/24 identified Resident #1 demonstrates poor body alignment due to Alzheimer's disease with interventions that directed to assist resident in getting in and out of Tilt in Space…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 1 of 3 sampled residents (Resident #1) who were reviewed for accidents, the facility failed to ensure ambulatory assistance and supervision was provided for a resident who required assistance with ambulating who subsequently sustained a fall with significant injury. The findings include: Resident # 1's diagnoses included neurocognitive disorder with Lewy body dementia, atrial fibrillation, and congestive heart failure. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had moderate cognitive impairment, required supervision with bed mobility, transfers, ambulation on unit the with the use of a walker, required one person assist with toileting and had no recent falls. The Resident Care Plan dated [DATE] identified Resident #1 had an alteration in activity of daily living (ADL) function and a history of falls. Interventions directed to provide assist of one with ambulation with a rolling walker…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-19 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to have nursing staff with the appropriate competencies to provide nursing services to maintain the highest practicable physical well-being of each resident. For 1 of 5 sampled residents reviewed for Medication Administration the facility failed to identify a resident prior to medication administration (Resident #181); and 1 of 3 residents reviewed for pressure ulcers the facility failed to addresss the risk of skin breakdown for a resident whose device placed them at high risk for skin breakdown (ID #282). The findings included: 1. Resident #181's diagnoses included multiple sclerosis and muscle spasm. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #181 was cognitively intact and required extensive assistance with personal hygiene, toilet use, and dressing. The Resident Care Plan dated 7/13/23 identified resident has spasms related to multiple sclerosis. Interventions included continuing Baclofen as ordered for muscle spasms.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation review, and staff interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident was free from physical restraints imposed for staff convenience. The findings include: Resident #1 had a diagnosis of Alzheimer's and insomnia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had no cognitive assessment completed, had no behaviors, required maximal assistance with transfers and had no physical restraints. The Resident Care Plan (RCP) dated 3/4/26 identified a potential for falls, short/long term memory deficits, and alteration in activities of daily living (ADLs). Interventions directed to conduct frequent safety checks. Physician order dated 9/29/25 and last reviewed on 5/1/26 directed a seat belt alarm and to check function and placement every shift for Resident #1. Interview with the Rehabilitation Director on 5/20/26 at 9:13 AM identified Resident #1 was assessed to have an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review facility documentation review, and staff interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure staff reported an allegation of abuse or physical restraint use timely. The findings include: Resident #1 had a diagnosis of Alzheimer's and insomnia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had no cognitive assessment completed, had no behaviors, required maximal assistance with transfers and had no physical restraints. The Resident Care Plan (RCP) dated 3/4/26 identified a potential for falls, short/long term memory deficits, and alteration in activities of daily living (ADLs). Interventions directed to conduct frequent safety checks. Physician order dated 9/29/25 and last reviewed on 5/1/26 directed a seat belt alarm and to check function and placement every shift for Resident #1. Interview with the Rehabilitation Director on 5/20/26 at 9:13 AM identified Resident #1 was assessed to have an alarmed seat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility documentation review and staff interviews for one of thee residents (Resident #1) reviewed for abuse, the facility failed to conduct a complete and thorough investigation regarding an allegation of abuse, to include obtaining statements from all staff that worked the shift of the alleged incident. The findings include: Resident #1 had a diagnosis of Alzheimer's and insomnia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had no cognitive assessment completed, had no behaviors, required maximal assistance with transfers and had no physical restraints. The Resident Care Plan (RCP) dated 3/4/26 identified a potential for falls, short/long term memory deficits, and alteration in activities of daily living (ADLs). Interventions directed to conduct frequent safety checks. Physician order dated 9/29/25 and last reviewed on 5/1/26 directed a seat belt alarm and to check function and placement every shift for Resident #1. Interview with the Rehabilitation Director on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, review of facility documentation, and policy, the facility failed to maintain safe water temperatures and failed to monitor water temperatures in resident rooms/bathrooms to ensure residents were free from potential burns. The findings include:Resident #260's diagnoses included paroxysmal atrial fibrillation, chronic systolic (congestive) heart failure, and cardiomyopathy.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #260 had a Brief Interview of Mental Status (BIMS) score of 15 indicating no cognitive impairment, and required partial/moderate assistance for personal hygiene, was independent for oral hygiene, transfers, and had the ability to walk 150 feet. The Resident Care Plan dated 9/4/25 identified Resident #260 was at risk for skin breakdown related to decrease in bed mobility, bowel and bladder incontinence. Interventions included incontinent care every 2 to 3 hours and scheduled skin checks. Observation on 9/22/2025 at 10:30 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 1 of 4 sampled residents (Resident #245), reviewed for dining, the facility failed to ensure a dignified dining experience, and for 1 of 2 sampled residents (Resident #250) reviewed for urinary collection devices, the facility failed to maintain a urinary collection device for privacy. The findings include: 1. Resident #245's diagnoses included Alzheimer's disease, dementia, and osteoarthritis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #245 had a Brief Interview of Mental Status (BIMS) score of 00 indicating severe cognitive impairment and required set up/clean up assistance with eating and partial/moderate assistance with transfers and bed mobility. The Dietary Change in Condition Nutrition assessment dated [DATE] identified Resident #245 fed him/herself and needed to be cued to eat with varied meal intakes ranging from 25% to 75%. The Resident Care Plan dated 7/17/25 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-29 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 sampled residents (Resident #272) reviewed for dignity, the facility failed to meet the requirement to document and retain the resolution to a grievance following an orally expressed concern. The findings included:Resident #272 diagnoses included multiple sclerosis (MS), major depression, functional urinary incontinence and urinary tract infection (UTI). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #272's Brief Mental Status Interview score of 15 indicating intact cognition and was totally dependent on staff for incontinent care, dressing, bathing, and required maximum assistance of 2 staff members for bed mobility. The Resident Care Plan in effect from 9/5/25 through 9/22/25 failed to reflect any concerns with the 11:00 PM to 7:00 AM shift for the provision of incontinent care, answering of a call bell, or resolution to a concern. A physician's order dated 9/3/25 directed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 sampled residents (Resident #272) reviewed for dignity, the facility failed to ensure 2 allegations of neglect occurring on 8/25/25 and 9/8/25, were reported to the State Agency (SA). The findings include:Resident #272 diagnoses included multiple sclerosis, major depression, functional urinary incontinence and Urinary Tract Infection (UTI). The quarterly Minimum Data Set assessment (MDS) dated [DATE] identified Resident #272 was cognitively intact with a Brief Mental Status Interview (BIMS) score of 15 and was totally dependent on staff for incontinent care, dressing, bathing, and required maximum assistance of 2 staff for bed mobility. The Resident Care Plan dated 7/16/25 identified urinary incontinence with interventions that included incontinent care every 2 to 3 hours, apply barrier cream, perform skin assessments during daily care, nurses perform weekly skin assessments, and notify the physician for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-29 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation, facility policy, and interviews for 1 of 2 sampled residents (Resident #272) reviewed for dignity, the facility failed to ensure 2 allegations of neglect occurring on 8/25/25 and 9/8/25, were investigated. The findings include:Resident #272 diagnoses included multiple sclerosis, major depression, functional urinary incontinence and Urinary Tract Infection (UTI). The quarterly Minimum Data Set assessment (MDS) dated [DATE] identified Resident #272 was cognitively intact with a Brief Mental Status Interview (BIMS) score of 15 and was totally dependent on staff for incontinent care, dressing, bathing, and required maximum assistance of 2 staff for bed mobility. The Resident Care Plan dated 7/16/25 identified urinary incontinence with interventions that included incontinent care every 2 to 3 hours, apply barrier cream, perform skin assessments during daily care, nurses perform weekly skin assessments, and notify the physician for signs of a UTI.A nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of the clinical record, and policy for 1 of 5 residents (Resident #157) reviewed for nutrition, for the only sampled resident (Resident #259) reviewed for mood and behavior, and the only sampled resident (Resident #272) reviewed for care planning, the facility failed to follow the Resident Care Plan. The findings include: 1. Resident #157's diagnoses included Alzheimer's disease, depression, and anxiety. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #157 was severely cognitively impaired, required substantial, maximal assistance for transfers, and bathing, was independent with eating, and weighed 111 pounds. The Resident Care Plan (RCP) in effect from 4/8/25 through 9/25/25 identified Resident #157 as at risk for unintended weight loss related to dementia and depression, due to variable intakes. Interventions included to record percentage of meals consumed, monitor weight as ordered, report significant changes in weight to the registered dietician, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews, and facility policy for the only sampled resident (Resident #272) reviewed for resident care planning, the facility failed to ensure the Resident Care Plan was updated when there were allegations of neglect. The findings include:Resident #272 diagnoses included multiple sclerosis, major depression, functional urinary incontinence, and Urinary Tract Infection. The quarterly Minimum Data Set assessment (MDS) dated [DATE] identified Resident #272 had a Brief Mental Status Interview (BIMS) score of 15 indicating he/she was cognitively intact, and was totally dependent on staff for incontinent care, dressing, bathing, and required maximum assistance of 2 staff for bed mobility. The Resident Care Plan in effect from 7/16/25 through 9/26/25 and plan of care failed to reflect 2 allegations of neglect for the lack of incontinent care occurring on 8/24/25 and 9/7/25.A nursing note written by LPN #5 (who worked the 7:00 AM to 3:00 PM shift) dated 8/25/25 at 1:07 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · Dcited before2025-09-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 1 of 2 residents (Resident #125) reviewed for accidents and hazards, the facility failed to follow physician's orders for a resident with a known behavioral issue. The findings include:Resident #125's diagnoses included Alzheimer's disease, anxiety, and epilepsy.A physician order in effect on 9/22/25 directed staff to follow the Resident Care Plan (RCP) as outlined.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #125 had a Brief Interview of Mental Status (BIMS) score of 0 indicating severely impaired cognition, exhibited verbal and physical symptoms directed towards others 4 to 6 days a week, and was dependent on staff for personal hygiene, dressing, and with chair/bed-to-chair transfers.The Resident Care Plan in effect on 9/22/25 identified Resident #125 was at risk for an activity of daily living problem due to the resident being observed throwing silverware across the table towards…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #21) reviewed for pressure ulcers, the facility failed to complete a timely Registered Nurse (RN) assessment of a pressure ulcer, failed to clarify and follow a physician order for pressure ulcer treatment, and failed to ensure the appropriate air mattress pressure setting according to the Resident Care Plan (RCP). The findings include:Resident #21 had diagnoses that included Alzheimer's disease (dementia), pulmonary fibrosis, and heart failure.A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #21 was severely cognitively impaired, was at risk for developing pressure ulcers, used a wheelchair, and was dependent for bed mobility and transfers with no noted current pressure ulcers.The Resident Care Plan (RCP) dated 11/21/24 identified Resident #21 had a potential for alteration in skin integrity related to the need for staff assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-29 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for the only sampled resident (Resident #228) reviewed for change in condition, the facility failed to prevent a significant (designation based on accepted clinical standards of practice without regard to the status of the resident) medication error for a resident with a transdermal narcotic medication. The findings include:Resident #228 had diagnoses that included progressive neuropathy, asthma, and chronic pain syndrome.A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #228 was cognitively intact, required supervision or touching assistance with eating, and substantial/maximal assistance with bed mobility and transfers, and received opioid pain medication. The Resident Care Plan (RCP) dated 4/24/25 identified Resident #228 had a diagnosis of chronic pain. Interventions included to update the physician with new or increased pain, administer medications per current physician orders, and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and facility policy review, for 1 ([NAME] House) of 21 units within the facility failed to safely store medications and biologicals. The findings include:Observation on 9/22/25 at 9:38 AM identified the [NAME] House nurses' station/ medication room door unlocked and the door fully open. The charge nurse was observed at the end of the unit, with her medication cart, out of sight of the medication room door. Observation on 9/22/25 at 11:37 AM identified the [NAME] House nurses' station/ medication room door unlocked and open. The medication cart had been stored in the room and was noted to be unlocked and visible from the hallway. Two residents were self-propelling in their wheelchairs in the hallway, and one visitor was in the dining area outside of the nurse's station/medication room. No staff were visible in the area.Interview and observation with Licensed Practical Nurse (LPN) #2 on 9/22/25 at 11:46 AM identified the facility policy directed medication carts be locked when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 2 of 3 residents (Resident #21 and Resident #179) reviewed for pressure injury, the facility failed to perform hand hygiene and wound care under clean conditions and for 1 of 2 residents (Resident #250) reviewed for urinary collection devices, the facility failed to maintain appropriate infection control practices. The findings include:1. Resident #21 had diagnoses that included Alzheimer's disease (dementia), pulmonary fibrosis, and heart failure. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #21 was severely cognitively impaired, had 1 unhealed Stage 4 pressure ulcer, and was dependent for bed mobility. The Resident Care Plan (RCP) dated 7/17/25 identified Resident #21 had an alteration in skin integrity related to a left gluteal Stage 4 pressure injury. Interventions included having the wound team follow the resident, ensure offloading (pressure reduction), perform…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-13 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews for one (1) of three (3) residents reviewed for medication errors (Resident #1), the facility failed to ensure the five rights of medication administration were followed, and subsequently, a resident was administered an excess of 26 units of the prescribed dose of Humalog insulin (a medication to lower blood glucose levels). The findings include: Resident #1 had diagnoses that included type 2 diabetes mellitus, heart failure, and hypertension. The physician's order dated 4/3/2025 directed to monitor blood sugars before meals and at bedtime and to administer 14 units of Humalog insulin 100 units/ml for blood sugar of 155 or less after meals, for a blood sugar of 155 or greater before meals, at 8:00 A.M., 12:00 P.M. and 5:00 P.M. hold insulin for a blood sugar of 90 or less. The admission [NAME] Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact cognition (Brief Interview for Mental Status (BIMS) score of 15), was continent of bowel and bladder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1), reviewed for accidents, the facility failed to ensure physician's orders were transcribed and protocols for auditing physician's orders were followed. The findings include: Resident #1 has diagnoses that included Alzheimer's disease, dementia, and disorientation. The quarterly MDS dated [DATE] identified Resident #1 had severely impaired cognition, was on a mechanically altered diet, and required set-up with eating. The care plan dated 3/19/24 identified Resident #1 at risk for unintended weight loss and malnutrition with interventions that directed to provide proper diet chopped with thin liquids and assist with meals as needed. A physician's order dated 4/5/24 directed to provide Resident #1 with a chopped diet with thin liquids. A nurse's note dated 5/26/24 at 1:45 P.M. written by LPN #1 identified Resident #1 was observed coughing while drinking thin liquids and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for medication errors, the facility failed to ensure readmission medication orders were transcribed accurately, failed to ensure the resident was free from medication errors, failed to ensure staff verified insulin drawn up was the correct dose, and the facility failed to ensure the unit nurse had access to emergency glucagon for a resident having a hypoglycemic event. The findings include: Resident #1's diagnoses included Parkinson's disease, type 2 diabetes mellitus with long term use of insulin, congestive heart failure, major depressive disorder, and psychotic disorder with hallucinations. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was alert and oriented and required extensive assistance with one person assist for ADL's (activities of daily living). The Resident Care Plan (RCP) dated 2/22/2024 identified Resident #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, facility policy and interviews for one (1) of four (4) residents (Resident #1), reviewed for abuse, the facility failed to ensure a resident(s) was free from physical abuse. The findings include: 1 Resident #2 had diagnoses that included dementia without behavioral disturbance, insomnia. The quarterly MDS assessment dated [DATE] identified Resident #1 was severely cognitively impaired, independent with bed mobility transfers and ambulation. The RCP dated 6/20/23 identified Resident #2 had dementia with exhibited wandering behaviors, agitation and could be abusive towards staff with interventions that directed to provide psychiatric consult as needed to review medications, update the responsible party, always ask for help if the resident became abusive and remove the resident from other resident's rooms or unsafe situations. Physician orders dated 12/12/23 directed Trazadone 25 mg (an antidepressant used to treat agitation) at 1:00 PM and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, facility policy and interviews for one (1) of three (3) residents, (Resident #1), reviewed for abuse, the facility failed to implement the plan of care to ensure a resident was provided the appropriate assistance with bed mobility and application of protective equipment. The findings include: Resident #1's diagnoses included Alzheimer's disease with early onset, functional quadriplegia, and osteoarthritis. A Physician's order dated 1/4/23 directed for the resident to have elbow pads on at all times except during care. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had severely impaired cognition, functional limitations on both sides of the upper and lower extremities, required total dependence of two staff with bed mobility/transfers, and had no falls since admission. The Resident Care Plan dated 11/1/23 identified Resident #1 had a deficit in activities of daily living (ADL) related to poor body alignment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) residents,(Resident #1), reviewed for accidents, the facility failed to ensure the comprehensive care plan included a resident's resistive behaviors. The findings include: Resident # 1's diagnoses included neurocognitive disorder with Lewy bodies, atrial fibrillation, and congestive heart failure. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had moderate cognitive impairment, required supervision with bed mobility, transfers ambulation on the unit with the use of a walker, one person assist with toileting. The Resident Care Plan dated [DATE] identified Resident #1 had an alteration in activity of daily living (ADL) function and a history of falls with interventions directed to provide assist of one with ambulation with a rolling walker and provide frequent checks to the room for safety. A Physician's orders dated [DATE] directed assist of one with the rolling walker.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews for 1 of 3 residents (Resident #228) who was at risk of developing pressure ulcers, the facility failed to ensure measures were in place to prevent development of avoidable pressure ulcers. The findings include: Resident #228's diagnoses included fracture left patella (kneecap) with orthopedic repair, cerebral infarction, osteoporosis, hypokalemia, dementia, and anxiety. The Braden Scale for Prediction of Pressure Sore Risk dated 9/15/23 identified Resident #228 had potential problems related to friction and shearing. Further review identified the resident requires minimum assistance with movement. During a move, the skin probably slides to some extent, against sheets, chair, restraints, or other device. Maintains relatively good position in chair or bed most of the time but occasionally slides down. The resident was identified at risk for pressure ulcers and no interventions were identified. A physician's order dated 9/16/23 directed immobilizer to left lower extremity and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, and interviews for 1 of 1 sampled residents (Resident #72) at risk for suicidal ideation, the facility failed to implement the plan of care as directed and ensure the environment remained as free of hazards as possible. The findings included: Resident #72's diagnoses included delusional disorders, major depressive disorders, and unspecified psychosis. Review of the hospital Discharge summary dated [DATE] identified Resident #72 was admitted on [DATE] after cutting him/herself with a shaving razor. Resident #72 indicated hearing multiple people speaking to him/her over the intercom at the nursing facility since 7/6/2023 and stated they constantly chanted his/her name. Resident #72 further identified cutting him/herself with a razor to end his/her life as he/she thought it was the only way to protect his/her money. Further review of the hospital Discharge summary dated [DATE] indicated Resident #72 was on Risperdal and Seroquel in the past but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview for one of five residents (Resident #204) who was reviewed for Unnecessary Medications, the facility failed to review the pharmacist's recommendations on the medication regimen review documentation. The findings included: Resident #204's diagnoses included unspecified dementia, unspecified severity, with other behavioral disturbance, generalized anxiety disorder, and restlessness and agitation. The Resident Care Plan dated 6/20/23 identified the potential for complications related to antipsychotic medication use. Interventions directed to monitor for hypotension, sedation, anticholinergic and extrapyramidal symptoms. The annual Minimum Data Set assessment dated [DATE] identified Resident #204 had required extensive assistance with bed mobility, transfers, dressing, and personal hygiene. Review of pharmacist recommendations created between 8/1/23 to 8/5/23 and 9/1/23-9/10-23 identified the request to monitor monthly orthostatic blood pressure for current antipsychotic therapy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, record review, and interviews for 4 of 11 sampled medication rooms/carts, the facility failed to secure and store medications appropriately. The findings include: Surveyor observation on 10/16/23 at 11:55AM in the [NAME] House revealed LPN #7, who re-attempted giving medications to a resident in their room that had previously refused, left the medication refrigerator unlocked and the office door open. In the medication refrigerator was ceftriaxone IM and shingrix injection stored. Interview with LPN#7 on 10/16/23 at 11:58 AM identified the medication refrigerator should have been locked prior to leaving to administer the medication, this was not done due to the nurse being nervous with survey being completed. Surveyor observation on 10/16/23 at 12:30PM in the [NAME] House revealed LPN #9 administering medication in the dining area while the medication cart was left unlocked in the office, with the office door unsecured and no other staff present in the office. Interview with LPN#9…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observations, record review and interviews, the facility failed to ensure 1 of 1 staff conducted appropriate glucometer use and cleaning, and completed hand hygiene when changing gloves. The findings include: 1) On 10/16/23 at 11:30 AM observation of LPN # 8 conducting glucometer use to obtain a blood glucose reading via fingerstick. LPN #8 indicated the glucometer is kept on the medication cart with the supplies and is only used for this resident as no other residents require blood glucose reading via fingerstick. LPN #8 brought a cardboard box containing numerous lancets, alcohol wipes and a bottle of glucometer strips into the resident room, placed the box containing these items and a portable sharps container onto this resident bare bedside table without cleaning the table first. Wearing gloves, LPN #8 used a lancet, obtained the drop of blood on the strip, read the reading which was low and repeated the process. LPN #8 removed the used gloves and donned new gloves without conducting hand hygiene between the glove change then went to the medication cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview for 1 of 5 residents (Resident #46) reviewed for vaccinations, the facility failed to ensure the pneumococcal vaccine was offered. The findings include: The Minimum Data Set (MDS) dated [DATE] indicated Resident #104 was cognitively intact and the entry for pneumococcal vaccine was not answered. Resident #104's diagnosis included a neurological disorder, heart disease and diabetes. On 10/18/2023 at 9:15 AM an interview, clinical record and facility document review was completed with RN #1. Resident #46 was found not to have documentation of a pneumococcal vaccination consent or declination or evidence the vaccine was offered or given. RN #1 indicated the pneumococcal vaccine form was recently updated reflecting the variety of pneumococcal vaccines that are available and the process for short term and long-term residents are the same and given according to the CDC guidelines with the physician to determine which type of vaccine is needed. RN #1 further indicated the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-29 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for two (2) of six (6) sampled residents (Resident #3, Resident #8 and Resident #11) who were reviewed for abuse, the facility failed to ensure allegations of abuse were reported immediately and notify the state agency of an allegation of abuse in accordance with facility policy. The findings include: 1) Resident #11 had diagnoses that include dementia and major depressive disorder. An annual Minimum Data Set, dated [DATE] identified that the resident severe cognitive impairment, required extensive assistance with activities of daily living, and had no behaviors. A care plan dated 1/18/23 identified that the resident had an alteration in Activities of Daily Living (ADL's) related to dementia with interventions to assist the resident to complete ADL tasks as indicated. A reportable event dated 9/10/23 at 6:23 PM identified that a volunteer had reported that she saw a nurse hit the resident in the arm asking h/her to sit down…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-29 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for two (2) of six (6) residents (Resident #3 and Resident #8) who were reviewed for abuse, the facility failed to complete a thorough investigation following an allegation of sexual abuse and in a timely manner. The findings include: 1. Resident #8 was admitted with diagnoses that included Alzheimer's disease and major depressive disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #8 had severe cognitive impairment, required two person assist with bed mobility, transfers and locomotion using a wheelchair. The Resident Care Plan (RCP) dated 3/3/23 identified Resident #8 had problem in psycho-social wellbeing related to a history of traumatic memories with interventions directed to encourage resident to vent feelings and observe for changes in mood. 2. Resident #3 had diagnoses that included unspecified dementia and disorientation. The RCP dated 4/5/23 identified Resident #3 had required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-29 · tag F0712 — pattern
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for four (4) of twenty-nine (29) residents (Resident #11, Resident #12, Resident #13, and Resident #14) who were reviewed for physician visits, the facility failed to ensure physician visits were conducted according to standard of practice. The findings include: 1. Resident # 11's diagnoses included metabolic encephalopathy and urinary tract infection. The admission History and Physical dated 6/1/23 was completed by the physician one day following admission. The baseline Resident Care Plan (RCP) dated 6/1/23 identified a psychosocial adjustment to the facility. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #11 was without cognitive impairment and required assistance with activities of daily living. Interventions directed to explain all procedures and allow to vent concerns. A review of the physician progress notes dated 6/1/23 through 9/30/23 identified no documented 30-day physician visits…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of two (2) residents, (Resident #2), who were reviewed for elopement risk, the facility failed to notify to the responsible party of an elopement occurrence in a timely manner. The findings include: Resident #2 had diagnoses that included dementia, aphasia (difficulty communicating) and delusion disorders. The quarterly minimum data set (MDS) assessment dated [DATE] identified Resident #2 had severe cognitive impairment, was sometimes understood, and required supervision with unassisted ambulation on and off the unit. The Resident Care Plan dated 7/26/23 identified Resident #2 utilized a wandering device with a history of wandering off the unit, was at risk for falls and a communication deficit related to aphasia with interventions that directed to provide cues and supervision, use a Wander guard (wander device), check the placement each shift, check functioning according to policy and allow time to relay…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of six (6) sampled residents who were reviewed for abuse, (Resident #2), the facility failed to ensure a resident was free from sexual abuse. The findings include: 1.Resident #2 had diagnoses that included dementia, aphasia (difficulty communicating) and delusional disorders. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had severe cognitive impairment, was sometimes understood, and required supervision with unassisted ambulation on and off the unit. The Resident Care Plan dated 7/26/23 identified Resident #2 had cognitive loss due to dementia wandering behaviors with interventions that directed to provide gentle touch and speak slowly with short sentences redirect out of peer's rooms. 2.Resident #3 had diagnosis of unspecified dementia. The quarterly MDS dated [DATE] identified Resident #3 had severe cognitive impairment and required one person assist with locomotion on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of two (2) residents, (Resident #1), who were reviewed for accidents, The facility failed to ensure the community emergency medical response system was activated for a resident who experienced a suspected significant choking episode and subsequently expired. Resident #1 was admitted with diagnoses that included dementia and osteoarthritis. An Advanced Directive dated 6/19/23 for Resident #1 directed 'Do Not Resuscitate', DNR (no life saving measures in the event one's heart stopped). A physician's order dated 6/19/23 directed a regular diet with thin liquids. A speech screen dated 6/20/23 identified Resident #1 had no speech deficits and showed no signs of dysphagia while eating regular solids with thin liquids. The admission Minimum Data Set (MDS) dated [DATE] identified Resident #1 had moderate cognitive impairment, required two persons assist with bed mobility, transfers, was independent with eating and had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of five (5) residents, (Resident #2), who was reviewed for abuse, the facility failed to care plan to a reported history of sexual trauma in a timely manner. The findings include: 1) Resident #2 had diagnoses that included dementia, aphasia (difficulty communicating) and delusion disorders. The quarterly minimum data set (MDS) assessment dated [DATE] identified Resident #2 had severe cognitive impairment, was sometimes understood, and required supervision with unassisted ambulation on and off the unit. A facility reported event dated 8/18/23 identified a Nurse Aide, NA #3 observed another resident, Resident #3 with his/her hand under this Resident #2's shirt. The residents were immediately separated, the Nursing Supervisor was notified and assessed both residents. The Director of Nursing (DNS), responsible party, physician and police were notified. Resident #3 was placed on enhanced supervision with checks every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for two (1) of six (6) residents (Resident #8) who were reviewed for allegations of abuse, the facility failed to ensure that the social worker assessed the resident after an allegation of abuse. 1) Resident #8 was admitted with diagnoses that included Alzheimer's disease and major depressive disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #8 had severe cognitive impairment, required two person assist with bed mobility, transfers and locomotion using a wheelchair. The Resident Care Plan (RCP) dated 3/3/23 identified Resident #8 had problem in psycho-social well being related to a history of traumatic memories with interventions that directed to encourage resident to ventilate feelings and observe for changes in mood. 2. Resident #3 had diagnoses that included unspecified dementia and disorientation. The RCP dated 4/5/23 identified Resident #3 had required assistance with activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, Review of facility documentation, review of facility policy and interviews for 1 of 4 sampled residents (Resident #177) reviewed for pressure ulcers, the facility failed to ensure a pressure wound was assessed upon admission, or within 24 hours as per facility policy. The findings include: Resident #177's diagnoses included renal disease, diabetes and weakness. A skin documentation tool dated 9/23/21, with no documentation to identify the author, identified a sacral/coccyx opening and left heel maceration. No measurements were noted on the form. Physician orders dated 9/23/21 directed: Cleanse coccyx wound with normal saline or wound cleanser, apply calcium alginate and dry clean dressing once a day; cleanse left heel wound with normal saline or wound cleanser, apply calcium alginate and apply dry clean dressing daily. The nursing admission assessment dated [DATE], with RN completion date of 9/24/21, identified RN #3 completed the assessment, and identified that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, review of policies and procedures, and interviews for 1 sampled resident (Resident #13) reviewed for accidents the facility failed to maintain a safe and hazard free environment. The findings include: Resident #13 's had a diagnosis of Alzheimer's disease and dementia. A quarterly MDS assessment dated [DATE] identified Resident #13 had severe cognitive impairment, required extensive assistance with ambulation and locomotion. The assessment further identified that the resident utilized a wheelchair for mobility and that the resident had sustained two falls in the last three months. The care plan dated 08/21/2021 identified that Resident #13 had a history of falls, ambulates without staff assistance, has impulsive ambulation and has reduced insight for unsafe situations and poor negotiation of obstacles. During a tour of the third floor (D unit) on 11/07/2021 at 6:07 AM resident rooms [ROOM NUMBER] (all the rooms were inhabited) were noted to have the entrance to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-09 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide competent staff to ensure resident safety. The findings include: Observation of the third floor E unit on 11/07/2021 at 06:20 AM identified LPN #1 seated at the computer located in the medication room/office. LPN #1 was noted to have her eyes closed and appeared to be asleep. LPN #1 was also noted to be making noises that sounded like snoring. Upon approach by the surveyor, LPN #1 opened her eyes and appeared startled. Interview with LPN#1 following observation identified that she did not offer an explanation for the state she was observed in. She offered no reasons making snoring noises and appearing to be asleep. Interview with RN #2 (day shift supervisor) on 11/08/2021 at 7:12 AM indicated that it was unacceptable for facility licensed staff to sleep while on duty because they are supposed to be readily available to their residents and ancillary staff. Facility employee handbook identified in part; examples of serious types of infractions which were subject to termination included any abuse of residents and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility policy, and interviews for 1 of 4 sampled residents (Resident #182) reviewed for Medication Administration, and for 1 of 11 medication rooms reviewed, the facility failed to ensure insulin vials and pens were dated when opened, and failed to ensure a medication room was secured. The findings include: 1. Resident #182 was admitted to the facility in June 2021 with diagnoses that included type 2 diabetes and diabetic neuropathy. The quarterly MDS assessment dated [DATE] identified Resident #182 had severely impaired cognition, required limited assistance for personal hygiene, toileting, and transfers. The care plan dated 10/20/21 failed to address the resident's diagnosis of diabetes. A physician's order dated 11/5/21 directed to check blood glucose before meals and at bedtime with a sliding scale, give Novolog U-100 insulin 3 units subcutaneous before meals 7:30 AM, 11:30 AM, and 4:30 PM. In addition, the order directed to administer Lantus…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-09-29 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and interviews for the only sampled resident (Resident#295) reviewed for hospitalization, the facility failed to provide the required notification of discharge/transfer to the State Ombudsman's Office. The findings include:Resident #295's was admitted with diagnosis including multiple fractures, diabetes, and small cell lung cancer.The admission Resident Care Plan dated 8/7/25 identified Resident #295 had hyperglycemia related to diabetes with interventions directed to monitor and record intake of food, monitor blood glucose per the physician's orders, and monitor for signs of hypoglycemia.The 5-day Minimum Data set (MDS) assessment dated [DATE] identified Resident #295 was cognitively intact, and required substantial, maximal assistance for bathing and toileting, and partial, moderate assistance for transfers.Review of the nursing note dated 8/10/25 at 4:11PM identified Resident #295 was observed with intermittent body tremors, non-verbal, eyes open, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-09-29 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of six (6) residents (Resident #8), who was reviewed for abuse, the facility failed to ensure that documentation of the alleged abuse was included in the clinical record. The findings include: 1) Resident #8 was admitted with diagnoses that included Alzheimer's disease and major depressive disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #8 had severe cognitive impairment, required two person assist with bed mobility, transfers and locomotion using a wheelchair. The Resident Care Plan (RCP) dated 3/3/23 identified Resident #8 had problem in psycho-social well being related to a history of traumatic memories with interventions that directed to encourage resident to ventilate feelings and observe for changes in mood. 2. Resident #3 had diagnoses that included unspecified dementia and disorientation. The RCP dated 4/5/23 identified Resident #3 had required assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$58,260 in federal fines across 5 penalties.

  • $12,438 — penalty dated 2025-03-05
  • $15,642 — penalty dated 2024-02-07
  • $10,059 — penalty dated 2023-10-19
  • $10,059 — penalty dated 2023-10-19
  • $10,062 — penalty dated 2023-09-29

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
JEWISH HOME FOR THE ELDERLY OF FAIRFIELD COUNTY INCORPORATEDOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/1973
PEOPLE'S UNITED BANKOrganization5% OR GREATER MORTGAGE INTERESTsince 04/29/2014
BANOFF, ANDREWIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2003
AUGUST, JONIndividualCORPORATE OFFICERsince 10/01/2024
LUTERMAN, GERALDIndividualCORPORATE OFFICERsince 10/01/2024
MESHBERG, EMILIndividualCORPORATE OFFICERsince 10/01/2024
CONDON, LAWRENCEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/17/2013
MERCER, SHERRYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/15/2019
OSTROFF, ALLISONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/30/2025
PETERSON, EVANGELYNIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/01/2010
ROBINSON, SHEILAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/12/2012
RODRIGUEZ, KARAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/10/2022
SLIBY, ROGERIndividualOPERATIONAL/MANAGERIAL CONTROLNO DATE PROVIDED
ZICARI, ELIZABETHIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/13/2019

CMS files one row per role, so the 17 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$64.1M
Net patient revenuemost recent cost report
-9.1%
Operating marginrevenue minus expenses
$22K
Related-party expense0% of expenses
Who pays — share of resident-days
Medicaid 58%Medicare 16%Other / private 26%

This home reported $22K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$606per resident / day
operating cost
$18,414per month
≈ monthly operating cost
$555per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075353. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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