Cobalt Lodge Health Care And Rehabilitation Center
29 Middle Haddam Rd, Cobalt, CT 06414 · For profit - Corporation · 60 certified beds · (860) 267-9034 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $37,440 in federal fines (most recent 2025-09-08)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (72%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 39.8% | 18.0% | 15.4% | worse |
| Long-stay residents who lose too much weight | 6.1% | 6.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.3% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 2.5% | 22.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 9.3% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 32.7% | 16.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 29.9% | 17.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 89.7% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.8% | 4.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 31.3% | 24.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.1% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.5% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 55.8% | 69.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 27.0% | 24.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.4% | 10.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.75 | 2.06 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.47 | 1.46 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 34.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 34.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 27.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 34.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 5.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.32 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 56.5 residents a day — about 94% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 1.77 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 0.84 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 1.51 hrs/resident/day on weekends vs 1.88 on weekdays — 19% thinner on weekends. RN hours go from 0.71 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 72% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
51 citations, most serious first. The 13 most serious are shown; the remaining 38 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-09-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for two (2) of three (3) sampled residents (Resident #8 and #4) who were identified to be at risk for elopement, the facility failed to develop a care plan and implement interventions when it was identified that Resident #8 was at risk for elopement and failed to implement their Elopement policy when the resident was discovered missing. The failures resulted in the finding of Immediate Jeopardy. For Resident #4 who was at risk of elopement, the facility failed to ensure a Wanderguard alarmed door was shut and latched completely to prevent the resident from exiting out the door and into the parking lot, subsequently falling and sustaining injuries. For one (1) of three (3) sampled residents (Resident #5) who were dependent on staff for transfers, the facility failed to ensure the resident was transferred by two (2) person assistance via a mechanical lift per the physician's order to prevent a fracture. The findings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, policy, and staff interviews for one of three sampled residents (Resident #1) who was dependent on staff for transfers and toileting, the facility failed to ensure the nurse aide care card was updated to reflect the resident's current non-ambulatory status. This lapse resulted in a fall with significant injury to Resident #1, who was then treated for a traumatic subarachnoid hemorrhage (internal bleeding into the space between the brain and the membranes that cover it), a right femoral neck fracture (broken thigh bone that required surgery), and a right distal clavicle fracture.The findings include:Resident #1's diagnoses included unsteadiness on feet, polyneuropathy, atrial fibrillation, and cognitive communication deficit. The physician's order dated 5/28/25 directed Resident #1 to ambulate with rehabilitation staff only. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-09-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #7) who were reviewed for an allegation of abuse, the facility failed to ensure the resident was free from physical abuse when the resident's behavior escalated and a staff member pushed the resident to the floor resulting in a fracture. The findings include:Resident #7's diagnoses included vascular dementia with psychosis (condition where cognitive decline caused by damage to blood vessels in the brain is accompanied by psychotic symptoms) and major depressive disorder. The admission Minimum Data Set assessment dated [DATE] identified Resident #7 had a Brief Interview for Mental Status (BIMS) score of four (4) out of fifteen (15) indicating Resident #7 rarely made decision regarding tasks of daily life and required moderate assistance with transfers and ambulating. The Resident Care Plan dated 7/29/25 identified Resident #7 has impaired cognition or impaired thought…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policies, and interviews for 2 of 3 (Residents #39 and 45) reviewed for abuse, the facility failed to ensure that Resident #39 was free from physical abuse by another resident, and that Resident #45 was free from sexual abuse by another resident. The findings include: 1a. Resident #39 was admitted to the facility in April 2022 with diagnoses that included mild unspecified dementia without behavioral disturbances, adjustment disorder, and mild cognitive impairment of unknown etiology. The annual MDS dated [DATE] identified Resident #39 had intact cognition and had not exhibited physical behaviors directed towards others (e.g. hitting, kicking, pushing, scratching, or abusing others sexually), verbal behaviors directed towards others (threatening, screaming, or cursing), or other behavioral symptoms not directed towards others (e.g. physical symptoms such as hitting or scratching self, pacing, rummaging, public sexual acts, screaming, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-09-08 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, facility policy and interviews for five (5) sampled Nurse Aides (NA #6, #7, #8, #9 and #10), the facility failed to ensure the nurse aides received at least twelve (12) hours of in-service training annually. The findings include:Review of NA #6, #7, #8, #9 and #10's personnel files failed to reflect documentation the nurse aides received annual in-service training. Interview with the Director of Nursing (DON) and Assistant Director of Nursing (ADON) on [DATE] at 10:00 AM identified the facility has been without a Staff Development Coordinator since [DATE], stating she was terminated for not completing requirements of the job. They reported annual in-service training had not been completed since at least 12/2024, and they could not locate in-service records from the past year. They identified that nurse aide in-service training was to be completed on orientation and then annually. Review of the facility Training Policy directed, in part, that all employees are required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-08 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, facility policy and interviews for three (3) of five (5) nurse aides reviewed for performance evaluations, the facility failed to ensure annual performance evaluations were completed. The findings include:1.NA #7 had a hire date of 10/3/88. Review of the personnel file identified the last annual performance review was dated 11/13/23 and an annual performance review was due in 2024. Documentation of the performance review was not available for review and could not be located. 2.NA #10 had a hire date of 10/19/99. Review of the personnel file identified an annual performance review dated August 2019 that was unsigned by both the employee and the evaluator. Documentation of annual performance reviews after 2019 were not available for review and could not be located. 3.NA #8 had a hire date of 1/30/21. Review of the personnel file identified an annual performance review dated 10/1/21 that was unsigned by both the employee and the evaluator. Documentation of annual performance reviews after 2021 were not available for review and could not be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-08 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #5) who had a change in condition, the facility failed to notify the provider of the change when first identified during morning care until eight (8) hours had passed. The findings include:Resident #5's diagnoses included dementia with behavioral disturbances, Parkinson's disease (a movement disorder of the central nervous system that worsens over time) and osteoarthritis (a joint disease that causes pain, stiffness and swelling of the affected joints). A physician's order dated 3/4/24 directed to transfer Resident #5 with an assist of two (2) utilizing a mechanical lift. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #5 had a Brief Interview for Mental Status (BIMS) score of four (4) out of fifteen (15) indicating Resident #5 rarely made decision regarding tasks of daily life and was dependent on staff assistance for bed mobility and transfers.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for two (2) of three (3) sampled residents (Resident #5 and #8) who required weekly skin audits or quarterly elopement assessments, the facility failed to ensure the assessments were completed in accordance with the facility's policy. The findings include:1.Resident #5's diagnoses included dementia with behavioral disturbances, Parkinson's disease (a movement disorder of the central nervous system that worsens over time) and osteoarthritis (a joint disease that causes pain, stiffness and swelling of the affected joints). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #5 had a Brief Interview for Mental Status (BIMS) score of four (4) out of fifteen (15) indicating Resident #5 rarely made decision regarding tasks of daily life, was dependent on staff assistance for bed mobility and transfers, and no skin abnormalities were present. Review of the Body Audit Tool assessment dated [DATE] identified no skin injuries were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-19 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, review of facility, and interviews for infection surveillance, the facility failed to review the infection control program policies and procedures at least annually, the facility failed to ensure monthly environmental rounds was conducted in accordance with the facility practice, and failed to follow the policy and procedures measures developed by the facility to prevent growth of legionella and other water borne pathogens in the building water system. The findings include: 1. Review of the facility Infection Control Program Policies and Procedure manual for the past three years (2022, 2023, and 2024) on 11/18/24 at 10:30 AM failed to identify that the policies and procedures manual was reviewed. Interview with Infection Preventionist (RN #1) on 11/18/24 at 10:40 AM identified that she unable to locate the documentation that the policy and procedures manual was reviewed for the year 2022, 2023, and 2024). She identified that she just started working as IP nurse at the facility on 11/13/24. She further identified that it would be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-19 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of resident council minutes, and interviews, the facility failed to ensure resident concerns/grievances were addressed. The findings include: Review of the resident council meeting minutes for August, September, and October 2024 identified that expressed concerns were not addressed. The minutes did not contain any references to how the concerns were addressed by facility administration, and the minutes also did not contain any recording of old business. Interview with the Resident Council group on 11/18/24 identified that concerns brought up during the resident council meetings were not formally addressed with the resident council group. They noted there was no follow up at the next meeting that addressed concerns from the previous meeting. The group further noted that the only way they knew concerns were followed up on is if they saw changes made in the facility. Additionally, they identified there were ongoing issues regarding food, and laundry that have been repeatedly brought up in resident council with no decisions, resolutions and/or rationales brought back to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-19 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for one sampled resident (Resident #6) reviewed for medication administration, the facility failed to maintain professional standards and administer medication according to the physician's order and for one sampled resident (Resident #17) reviewed for controlled substance reconciliation, the facility failed to ensure medications that were not administered were documented on the Medication Administration Record (MAR) accurately. The findings include: 1. Resident #6's diagnoses included unspecified atrial fibrillation, dysphagia and long-term use of anticoagulants. The care plan dated 7/1/24 identified Resident #1 was at risk for hypertension and atrial fibrillation related to congestive heart failure with interventions that included give cardiac medication as ordered. The quarterly MDS assessment dated [DATE] identified Resident #6 was cognitively intact, required extensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-19 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, review of facility policy and interviews, the facility failed to ensure that controlled medications were periodically reconciled to ensure against diversion of medication. The findings include: Interview with the DNS on [DATE] at 1:05 PM identified she had stored the returned/unused controlled substances in the DNS's office in a drawer which has not been reconciled, as the previous DNS left without them reconciling the controlled drugs together. The DNS identified she started working at the facility in August of 2024 and had not destroyed or reconciled any of the controlled drugs. The DNS identified on her a desk a folder with Controlled Substance Disposition Records which comes in a duplicate form, a yellow sheet kept by the DNS and the white sheet used on the unit. She identified there is a folder filled with both yellow and white copy of the Controlled Drug Disposition Records that has not been reconciled, by matching the yellow copy with the white copy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-19 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility policy and interviews for 1 of 2 medication storage rooms (Wing 2), the facility failed to ensure the medication storage room was secured. The findings included: Observation on 11/17/24 at 7:10 AM identified on Wing 2 a door labelled Medication Room opened greater than 12 inches containing: • Upper cabinets without any securement device containing over the counter medications, overflow prescription medications, mask and treatment supplies. • On the counters identified a sharp container that was filled with used needles and syringes. • Lower cabinets without any securement device with labels on the doors indicating its content such as cups, spoons, straws, gloves, sharp containers, and another cabinet contained oxygen supplies and treatment supplies. • Lower cabinet drawers without any securement device with labels on the drawers indicating its content such as batteries and syringes. • Two refrigerators on the counter, with only one functioning, the functioning refrigerator was without any securement device, contained a locked box, tuberculin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 38 citations
- Potential for harm · E2024-11-19 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, review of facility policies/procedures and interviews for two sampled residents (Resident#1, and Resident #24) reviewed for food, the facility failed to post accurate menus and failed to post and or announce changes to the daily menu. The findings include: Resident #1's diagnoses included chronic obstructive pulmonary disease, unspecified, age-related osteoporosis without current pathological fracture, and hyperlipidemia. The care plan dated 9/3/24 identified Resident #1 was at risk for weight loss related to esophageal stricture with interventions that included no added salt diet, regular texture. The annual MDS assessment dated [DATE] identified Resident #1 was cognitively intact, had no behaviors, was independent with bed mobility, transfers, and required supervision with dressings and set up clean up assist with personal hygiene. The assessment further identified that the resident ambulated and utilized a walker and a wheelchair. Resident #24's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-19 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — the official record, unedited, may be distressing
Based on lack of facility documentation and interviews for the facility reviewed for quality and performance improvement, the facility failed to have written policies and procedures for feedback, data collections systems, and monitoring including adverse event monitoring. The findings included: Interview on 11/19/24 at 2:55 PM with one the [NAME] President and the DNS identified the facility had an anonymous suggestion box and a customer survey and identified the facility did not have written policies and procedures for feedback, data collections system and monitoring. He identified that the facility is a small facility, and residents and families address concerns in person. The VP identified that if a staff member identified a concern, or an error, the facility would address this in real time. There is not a system of tracking unless a pattern is noticed. The DNS identified that if a problem was identified, the facility would bring the problem to the QAA committee to address. The DNS identified the QAA committee met quarterly.
- Potential for harm · Ecited before2024-11-19 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, review of facility documentation, facility policy, and interviews for two of five residents (Resident #33 and Resident #35) reviewed for immunizations, the facility failed to ensure that the pneumococcal vaccine was offered and/or assessed to resident. The findings include: 1. Resident #33's was admitted to the facility on [DATE] with diagnosis that included Parkinson's disease, dementia, malnutrition, and neurocognitive disorder with Lewy bodies. The admission MDS assessment dated [DATE] identified Resident #33 had severe cognitive impairment. The assessment further identified that Resident #33 pneumococcal vaccination was not up to date. Review of Resident #33's immunization consents and records, along with the new admission consent documentation with Infection Preventionist (RN #1) on 11/18/24 at 1:30PM failed to identify that the pneumococcal vaccine was offered to the resident. 2. Resident #35's was admitted to the facility on [DATE] with diagnosis that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-19 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy/procedures and interviews for one of two sampled residents (Resident #26) reviewed for advance directives, the facility failed to ensure the physician's order accurately reflected the resident's chosen code status. The findings include: Resident #26 was admitted to the facility in October of 2024 with diagnoses that included acute respiratory failure with hypoxia, dependence on supplemental oxygen, congestive heart failure and Alzheimer's disease. The physician's order dated [DATE] directed a code status of Do Not Resuscitate, A do-not-resuscitate order, or DNR order, is a medical order written by a health care provider. It instructs providers not to do CPR (cardiopulmonary resuscitation) if a patient's breathing stops or if the patient's heart stops beating. Do Not Intubate, A do not intubate (DNI) order is a medical directive that instructs medical professionals not to insert a breathing tube into a patient's trachea. A DNI order is part of an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-19 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one sampled resident (Resident #31) reviewed for weight loss, the facility failed to notify the dietician, and physician regarding a significant weight loss. The findings include: Resident #31's diagnoses included congestive heart failure, disorder of kidney and ureter, depression, anxiety, and atrial fibrillation. Physician's orders dated 5/15/24 directed to check weight three times per week and notify physician for weight gain or loss equal to 3 pounds (lbs.). Physician's orders dated 8/26/24 directed Resident #31 be provided a regular diet of regular texture, thin liquids and fluid restriction of 1500 milliliters(ml) per day. Review of the weight and vital summary record identified Resident #31 was weighed on 9/25/24 at 11:20 AM with a noted weight of 238.6 pounds. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #31 had intact cognition, and dependent for bed mobility, toileting, hygiene, transfers,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy and interviews for one sampled resident (Resident #13) reviewed for abuse, the facility failed to ensure that an injury of unknow origin was reported to the state survey agency. The findings include: Resident #13's diagnoses included Parkinson's, dementia, and insomnia. The quarterly MDS assessment dated [DATE] identified Resident #13 was severely cognitively impaired, had physical behavioral symptoms directed at others, and required total assistance for bed mobility, transfers, dressing and personal hygiene. The assessment further identified the resident was non-ambulatory and had no functional limitations in range of motion. A nurse's note dated 9/3/24 at 11:30 PM written by RN #2 identified Resident #13 was found with a bruise below the left eye that measured 4 cm by 1 cm and was dark purple in color. The resident was unable to communicate what occurred, neurological checks were initiated, and the on-call APRN,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for one sampled resident (Resident #13), with an injury of unknown origin, the facility failed to ensure that an investigation was conducted to ascertain the origin of the bruise. The findings include: Resident #13's diagnoses included Parkinson's, dementia, and insomnia. The quarterly MDS assessment dated [DATE] identified Resident #13 was severely cognitively impaired, had physical behavioral symptoms directed at others, and required total assistance for bed mobility, transfers, dressing and personal hygiene. The assessment further identified the resident was non-ambulatory and had no functional limitations in range of motion. A nurse's note dated 9/3/24 at 11:30 PM written by RN #2 identified Resident #13 was found with a bruise below the left eye that measured 4 cm by 1 cm and was dark purple in color. The resident was unable to communicate what occurred, neurological checks were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for one of five sampled residents (Resident #5) reviewed for unnecessary medications, the facility failed develop a care plan for a resident on an anticoagulant. The findings include: Resident #5's diagnoses included long term use of anticoagulants, peripheral vascular disease, acute coronary thrombosis. The physician's order dated 8/19/24 directed to administer 5mg of Eliquis (anticoagulant) every 12 hours by mouth. The annual MDS assessment dated [DATE] identified Resident #5 was cognitively intact, had no behaviors, required maximal assistance with bed mobility, transfers, dressings and personal hygiene, was ambulatory for short distance with maximal assistance and utilized a wheelchair for mobility. The assessment further identified the resident was taking an anticoagulant. The care plan dated 9/30/24 identified Resident #6 was at risk for altered cardiovascular status related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, review of facility documentation, review of facility policy/procedures and interviews for one sampled resident (Resident #17) reviewed for controlled substance reconciliation, the facility failed to ensure medications were administered accurately according to physician's orders and for one sampled resident (Resident #26) reviewed for oxygen use, the facility failed to ensure the physician's order for oxygen use and documentation of resident status including lung sounds were followed. The findings include: 1. Resident #17's diagnoses included anxiety disorder, major depressive disorder and insomnia. The quarterly MDS assessment dated [DATE] identified Resident #17 was cognitively intact, no behaviors, required supervision or touch assistance with personal hygiene and ambulated with minimal assistance using a walker. The assessment further identified Resident #17 was taking antianxiety medication. The care plan dated 6/20/24 identified Resident #17 uses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, review of facility documentation, review of facility policy and interviews for one sampled resident (Resident #20) reviewed for range of motion and splint usage, the facility failed to ensure the splint was applied according to physician's orders. The finding include: Resident #20's diagnoses included dementia, delusional disorders and dysthymic disorders. The quarterly MDS assessment dated [DATE] identified Resident #20 had severely impaired cognition, was dependent for toileting hygiene, dressing, personal hygiene, transfers, was non-ambulatory and had functional limitations in range of motion to bilateral upper and lower extremities. The care plan dated 10/31/24 identified Resident #20 was at risk for contractures to the left upper extremity (LUE) with interventions that included monitor skin integrity of LUE with each splint application and removal for the presence of any redness, skin breakdown and resting hand splint on left arm to be on at all times…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one of three residents (Resident #31) reviewed for nutrition, the facility failed to ensure that the dietician and/or physician assessed the resident for significant weight loss timely. The findings include: Resident #31 's diagnoses included congestive heart failure, disorder of kidney and ureter, depression, anxiety, atrial fibrillation. Physician's orders dated 5/15/24 directed to check weight three times per week and notify physician for weight gain or loss equal to 3 pounds(lbs.). Physician's orders dated 8/26/24 directed for Resident #31 to have regular diet of regular texture, thin liquid and fluid restriction of 1500 Milliliters(ml) per day. Review of the weight and vital summary identified Resident #31 was weighed on 9/25/24 at 11:20 AM with a weight of 238.6 pounds. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #31 had intact cognition and dependent assistance with bed mobility, toileting,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-19 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for 1 of 5 sampled residents (Resident #5) reviewed for unnecessary medications, the facility failed to ensure medication reviews were provided to the provider and action taken. The findings included: Resident #5's diagnoses included long term use of anticoagulants, bipolar II disorder, and anxiety disorder. The annual MDS assessment dated [DATE] identified Resident #6 was cognitively intact, had no behaviors, required maximal assistance with bed mobility, transfers, dressings and personal hygiene. The assessment further identified that the resident could ambulate a short distance with maximal assistance and utilized a wheelchair for mobility. The care plan dated 9/30/24 identified Resident #6 was at risk for altered cardiovascular status related to elevated blood pressure and chest pain secondary to angina, hypertension with interventions that included assess for chest pain, enforce the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-19 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for one sampled resident (Resident #6) reviewed for medication administration, the facility failed to ensure Metoprolol Succinate ER (extended release) was not crushed. The findings include: Resident #6's diagnoses included unspecified atrial fibrillation, dysphagia and long-term use of anticoagulants. The care plan dated 7/1/24 identified Resident #1 was at risk for hypertension and atrial fibrillation related to congestive heart failure with interventions that included give cardiac medication as ordered. The quarterly MDS assessment dated [DATE] identified Resident #6 was cognitively intact, required extensive assistance with bed mobility, transfers, dressings and personal hygiene. The assessment further identified that the resident required supervision for eating and had a mechanically altered therapeutic diet. The physician's order dated 11/12/24 directed to administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-19 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, review of facility documentation, facility policy, and interviews for one of five residents (Resident #33) reviewed for immunizations, the facility failed to ensure that the COVID-19 vaccination was offered and/or assessed to resident. The finding include: Resident #33's was admitted to the facility on [DATE] with diagnosis that included Parkinson's disease, dementia, malnutrition, and neurocognitive disorder with Lewy bodies. The admission MDS assessment dated [DATE] identified Resident #33 had severe cognitive impairment. Review of Resident #33's immunization consents and records, along with the new admission consent documentation with Infection Preventionist (RN #1) on 11/18/24 at 1:30PM failed to identify that the COVID-19 booster vaccine was offered to the resident. Interview with the Infection Preventionist (RN#1) on 11/18/24 at 11:30 AM identified that she just started her position as Infection Preventionist at the facility and she was not sure who would be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, reviews of facility documentation, review of facility policy, and interviews for one of three sampled residents (Resident #1) who had a behavior of wandering and was at risk for elopement, the facility failed to ensure the courtyard gate was secured to prevent the resident from exiting the courtyard and wandering to the front of the facility. The findings include: Resident #1's diagnoses included dementia with behavioral disturbance, cognitive communication deficit, and anxiety disorder. The readmission Wandering Risk Scale assessment dated [DATE] identified Resident #1 scored a 12 and was considered to be a high risk of wandering. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, independent with transferring and ambulating, and a wander/elopement alarm was utilized daily. The Resident Care Plan dated 4/22/24 identified Resident #1 was at risk for wandering and elopement due to impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for two of three residents (Resident #1 and #2) reviewed for accidents, the facility failed to ensure orders for side rails and a comprehensive care plan were developed timely to include use of bed rails. The findings include: a. Resident #1 was admitted with diagnoses that included dementia, peripheral vascular disease (PVD) and depression. Physician order dated active 11/1/2023, directed assist of two for bed mobility and ADLs. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderately impaired cognitive status, was dependent for personal hygiene, moderate assist for rolling left to right and was not ambulatory. The Resident Care Plan (RCP) dated 11/30/2023 identified Resident #1 was at risk for falls. Interventions directed to anticipate needs and be sure the call light was in reach. A facility incident report dated 11/5/2023 identified Resident #1 was observed leaning to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for three of three residents (Resident #1, #2, and #3) reviewed for side rail use, the facility failed to ensure an assessment was completed timely to assess the risk for entrapment, resident risk/benefits of use, and to obtain informed consent for the use of a bed rail, and failed to maintain a maintenance log of routine maintenance. The findings include: a. Resident #1 was admitted with diagnoses that included dementia, peripheral vascular disease (PVD) and depression. Physician order dated active 11/1/2023, directed assist of two for bed mobility and ADLs. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderately impaired cognitive status, was dependent for personal hygiene, moderate assist for rolling left to right and was not ambulatory. The Resident Care Plan (RCP) dated 11/30/2023 identified Resident #1 was at risk for falls. Interventions directed to turn and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, facility policy review, and interviews for one sampled resident (Resident #1), the facility failed to accurately transcribe a medication order into the electronic Medication Administration Record which resulted in a change in the resident's condition. The findings include: Resident #1's diagnoses included chronic kidney disease, paroxysmal atrial fibrillation, major depressive disorder, and bipolar II disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 made consistent and reasonable decisions regarding tasks of daily life and required limited to extensive assistance of one person with ADL's. The Resident Care Plan (RCP) dated 06/26/2023 identified Resident #1 potential for alteration in mood secondary to depressive disorder and bipolar disorder. Interventions include administering medications as ordered, and to observe for potential side effects or adverse effects of medications, and consult Psych as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, facility policy review, and interviews for one sampled resident (Resident #1), the facility failed to accurately document a resident's medication administration in the clinical records. The findings include: Resident #1's diagnoses included chronic kidney disease, paroxysmal atrial fibrillation, major depressive disorder, and bipolar II disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 made consistent and reasonable decisions regarding tasks of daily life and required limited to extensive assistance of one person with ADL's. The Resident Care Plan (RCP) dated 06/26/2023 identified Resident #1 potential for alteration in mood secondary to depressive disorder and bipolar disorder. Interventions include administering medications as ordered. Observe for potential side effects or adverse effects of medications. Consult Psych as needed. A pharmacy medication review dated 06/11/23 identified Resident #1 is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-23 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy review and interviews for one of one resident (Resident #4) reviewed for communication, the facility failed to ensure that Audiology recommendations were addressed timely. The findings include: Resident # 4's diagnosis included dementia with behavioral disturbance, unspecified hearing loss, macular degeneration, pseudobulbar infarct, and mood disorders. A significant change Minimum Data Set (MDS) assessment dated [DATE] identified Resident #4 had a short and long term memory problem, required total assistance of 1 for bed mobility, dressing, toilet use and personal hygiene. The MDS further identified Resident #4 required extensive assistance of 1 for transfers and his/her ability to hear was moderately difficult, speaker had to increase volume an speak distinctly. Additionally, the MDS identified Resident #4 utilized a hearing aide. The Resident Care Plan (RCP) dated October 2021 identified Resident #4 had a communication problem…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-23 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility documentation review, facility policy review during review of the Infection control program, the facility failed to ensure that the licensed staff providing IV therapy had completed annual competencies annual education The findings include: In an interview and review of facility documentation on 8/23/22 at 11:00 AM with the DNS and LPN#2, they were unable to provide any yearly IV education or competencies for licensed staff.Aditionally, the facility was not able to provide any IV education for licensed staff prior to the start of the new pharmacy in October 2021. The DNS could not explain why the competecies and/or education was not completed. The facility IV policy dated April 2010 indicated that it is the policy of the facility to educate staff on IV therapy on an annual basis. The IV infusion therapy policy and procedure manual dated 2011, section 2.3 scope of practice 4 and competency assessment indicated in part that initial competency is assessed and documented before the skill is performed without supervision and documentation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility documentation and interviews during the medication storage and labeling review for one of one medication storage rooms, the facility failed to ensure medications were stored safely in the medication refrigerator. The findings include: Observation of the facility medication storage area on 8/19/22 at 6:00 AM with RN #1 identified the refrigerator temperature log lacked documentation as of twice daily checks for August 2022 on 10 occasions. There were 22 unopened Insulin vials and 2 unopened vials of Influenza vaccine stored in the refrigerator. Interview with RN #1 on 8/19/ 22 at 6:20 AM identified that although she knew it should be checked she twice daily, stated that it is completed on the other shifts. She identified that the current temperature in the medication refrigerator was 40 degrees Fahrenheit. A review of the August 2022 refrigerator log with the DNS on 8/19/22 at 9:00 AM identified that there were 5 dates that were missing initials to identify that the refrigerator temperature monitoring had been completed for both the AM and the PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-23 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for 2 of 8 residents (Resident # 10 and Resident #27) reviewed for vaccination compliance, the facility failed to ensure that residents were offered disease preventing vaccinations. The findings include: 1. Resident # 10 was admitted on [DATE] with diagnoses which included unspecified dementia anemia, chronic kidney disease, Hypertension, and hypercholesterolemia. Review of clinical record with LPN# 2 and the DNS on 8/23/2022 at 1:30 PM failed to provide evidence that the pneumovax vaccine had been offered, was historic or had been refused. LPN# 2 further indicated that she had only been employed at the facility for a few months and had not had a chance yet to review the vaccination status of the residents to see who needed consent and physician orders. 2. Resident # 27 was admitted [DATE] with diagnosis which included dementia with behavioral disturbance, chronic obstructive pyelonephritis, chronic kidney…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one of six residents (Resident #22) reviewed for abuse, the facility failed to report an allegation of rough care to the State Agency. The findings include: Resident #22's diagnoses included delirium due to known physiological condition, and major depressive disorder. The Resident Care Plan (RCP) dated 5/27/22 identified Resident #22 was at risk for psychosocial well being secondary to history of mental illness. Interventions included to monitor/record occurrence of target behavior symptoms, inappropriate responses to verbal communication, violence/aggression towards staff/others, and document per facility protocol. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #22 was moderately cognitively impaired and required extensive assistance for bed mobility, total dependence for transferring and total dependence for toileting. APRN #1's progress note dated 7/13/22 at 6:00 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one of six residents (Resident #22) reviewed for abuse, the facility failed to thoroughly investigate an allegation of rough care. The findings include: Resident #22's diagnoses included delirium due to a known physiological condition and major depressive disorder. A Resident Care Plan (RCP) dated 5/27/22 identified Resident #22 was at risk for psychosocial well being secondary to a history of mental illness. Interventions included to monitor/record occurrence of target behavior symptoms, inappropriate responses to verbal communication, violence/aggression towards staff/others, and document per facility protocol. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #22 was moderately cognitively impaired and required extensive assistance for bed mobility, total dependence for transferring and total dependence for toileting. APRN #1's progress notes dated 7/13/22 at 6:00 PM identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one of three residents (Resident #21) reviewed for assessments, the facility failed to ensure an RN assessment was completed in a timely manner. The findings include: Resident #21's diagnoses included paranoid schizophrenia, type 2 diabetes, other personality and behavioral disorders due to known physiological condition, autistic disorder, and mild intellectual disabilities. The Resident Care Plan (RCP) dated 3/15/22 identified a potential for alteration in skin integrity and a history of chronic callous right left plantar. Interventions included nursing would assess right and left plantar daily. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #21 was cognitively intact and required supervision with activities of daily living (ADLs). Nurse's notes from LPN #3 and dated 7/14/22 identified Resident #21 complained of foot pain and LPN #3 indicated assessing the foot and identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-23 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of one resident (Resident #12) reviewed for Dental services, the facility failed to ensure that dental services were offered. The findings include: Resident # 12 was admitted on [DATE] with diagnosis which included chronic ulcer (non-pressure) of right foot. Diabetes with foot ulcer, coronary artery disease, vascular dementia with behavioral disturbance. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #12 was cognitively intact and required supervision for bed mobility transfer, eating, and toileting and physical assistance of one person for bathing. A physician's order dated 6/1/2021 directed to obtain a dental consult as indicated The resident care plan (RCP) dated 8/11/2022 identified that Resident #12 has a dental health problem related to lack of lower denture. The intervention in part included to coordinate arrangements for dental care and transportation as needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-10-31 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, interviews, and review of facility policies and procedures, the facility failed to ensure the residents, the resident's legal representative and the public were notified of the facility's use of a twenty-four (24) hour video surveillance of the common areas. The findings include: Observations on 10/29/19 at 2:45 PM identified although there were cameras for video surveillance located in the dining room, recreation room, and hallway, the facility failed to post a notice related to the surveillance cameras at the front door entrance, the nurse's stations and/or the hallways. An interview with the Administrator on 6/27/18 at 2:25 PM identified that the twenty-four (24) hour surveillance cameras have been in use in the facility for a while and that the admission packet did not include any information regarding the cameras. The Administrator indicated the facility did not have a posting related to the surveillance cameras at the front door entrance and/or throughout the facility. The Administrator stated the video cameras were located in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-31 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation and interviews for 1 of 2 sampled residents (Resident #1) who was reviewed for allegation of mistreatment, the facility failed to complete a thorough investigation of the alleged violation. The findings include: Resident #1's diagnoses included adjustment disorder with depressed mood. The 30-day Minimum Data Set assessment dated [DATE] identified Resident #1 had no memory recall deficits, was able to make decisions regarding tasks of daily life, and was independent with locomotion on unit. The Reportable Event Form dated 7/14/19 identified that Resident #1 reported being scratched on the arm by another resident. The report identified Resident #1 sustained two (2) scratches to the right upper extremity measuring 8 centimeters (cm) by 0.5 cm and 9.5 cm by 0.5 cm. The nurse's note dated 7/15/19 at 11:13 AM identified that Resident #1 reported that another resident had scratched his/her right upper extremity. The note indicated Resident #1 reported…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-31 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation and interviews for one of three sampled residents (Resident #1) who were reviewed for an allegation of mistreatment, the facility failed to document in the clinical record the psychosocial support that was provided to the resident by social services after the incident and for one of three sampled residents (Resident #288) who were reviewed for the provision of personal hygiene, the facility failed to document on the nurse aide documentation form that daily personal hygiene was provided or refused by the resident. The findings include: 1. Resident #1's diagnoses included adjustment disorder with depressed mood. The 30-day Minimum Data Set assessment dated [DATE] identified Resident #1 had no memory recall deficits, was able to make decisions regarding tasks of daily life, and was independent with locomotion on unit. The Reportable Event Form dated 7/14/19 identified that Resident #1 reported being scratched on the arm by another resident. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-31 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews, for one Resident (Resident #7) reviewed for infection control, the facility failed to properly implement personal protective equipment use per standards of practice. The findings include: Resident #7 was admitted to the facility on [DATE] with diagnoses that included dementia with behavioral disturbance, type 2 diabetes mellitus, and urinary tract infection (UTI). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #7 had moderately impaired cognition, was always incontinent of bladder and frequently incontinent of bowel, required extensive assistance of one for toileting, and required supervision and setup help for eating. The care plan dated 10/23/19 identified alteration in urinary elimination related to UTI. Interventions directed to encourage fluid intake, labs as ordered, and medicate as ordered and monitor effectiveness. A physician's order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-11-19 · tag F0623 — widespreadProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility transfer and discharge report and staff interviews, the facility failed to provide evidence of monthly notification to the state Regional Ombudsman's Office of resident transfers and discharge status in the facility. The findings include: Review of the facility's transfer and discharge summary report for the time period of 5/1/24 through 11/19/24 identified the facility had a total of 34 residents discharged or transferred from the facility. Review of the facility documentation of transfers and discharges from 5/1/24 through 11/19/24 failed to identify that the facility notified the state Regional Ombudsman Office of the transfers and discharges from the facility on a monthly basis. Interview with SW #1 on 11/19/24 at 2:00 PM identified that she received training on the submission of the transfers and discharges to the Regional Ombudsman's portal in September of 2024. She could not provide a reason for not submitting the reports but identified that she would start submitting the report of transfers and discharges this month. Although requested, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-11-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility policy and interviews, the facility failed to ensure food items were appropriately labeled and dated when opened. The findings include: Observation in the kitchen dry storage area on 11/17/24 at 9:19 AM with the Food Service Director, identified an opened large carton of dry mashed potato flakes without a label or date when opened. A box of cornstarch, canister of peanut butter, a cereal-like substance identified by the FSD as granola in a small chafing tray covered with plastic wrap that was not labeled or dated. The observation also identified chocolate baking chips and walnuts stored in the dry storage area, both open. Each had no label or date when opened. 4 butterfly crackers in small plastic cups covered with plastic wrap observed in 6 cups in total. 2 squeeze bottles, one almost empty and both with a brown like syrup, no labels or dates. Interview on 11/17/24 at 9:22 AM with the FSD, indicated spices can remain good for several months, everything should be labeled when opened. The FSD was unable to state what the facility policy was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-11-19 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, review of facility policy/procedures and interviews for four of five sampled nursing staff (NA #4, NA #6, LPN #4 and RN #8) the facility failed to ensure staff competencies were completed. The findings included: Review of NA #4's personnel file identified she was hired in November of 2022. NA #4's personnel file did not contain documentation of competencies. Review of NA #6's personnel file identified she was hired in July of 1980. NA #6's personnel file did not contain documentation of competencies. Review of LPN #4's personal file identified he was hired in September of 2024. LPN #4's personnel file did not contain documentation of competencies. Review of RN #8's personnel file identified she was hired in August of 2024. RN #8's personnel file did not contain documentation of competencies. Interview with Business Office Staff #1 on 11/19/24 at 7:45 AM identified she was responsible for a portion of the employee file however did not retain the training or competencies and the competencies would be completed by the nursing department.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-11-19 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, review of facility policy/procedures and interviews for three of three sampled nurse aides (NA #4, #6, #8), the facility failed to ensure performance reviews were completed. The findings included: Review of personnel records indicated NA#4 started on 11/16/22, NA #8 started on 7/11/24, and NA #6 started in 7/1980, and did not contain and performance evaluations for 2024, 2023, or 2022. Interview with Business office #1 on 11/19/24 at 7:45 AM identified she was responsible for a portion of the employee file however did not retain the training or competencies and the competencies would be completed by the nursing department. Interview with DON on 11/19/24 at 9:58 AM identified performance reviews were not being completed and could not be located from before she started as well. Review of the Performance Review policy directed all new employees will receive a performance review at the end of their probationary period. All employees will undergo a formal performance review annually, unless otherwise required by state or federal regulations or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-11-19 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, review of facility policy/procedures and interviews for two of three sampled nurse aide (NA #4 and #6), the facility failed to ensure nurse aide in-services were completed. The findings included: Review of NA #4's personnel file identified she was hired in November of 2022. NA #4's personnel file did not contain documentation of required annual in-service training. Review of NA #6's personnel file identified she was hired in July of 1980. NA #6's personnel file did not contain documentation of required annual in-service training. Interview with Business Office Staff #1 on [DATE] at 7:45 AM identified in-service training and competencies were not maintained in the employee file records and noted they are completed and maintained by Nursing. Interview on [DATE] at 9:58 AM with the DNS identified annual in-service training had not been completed for the past year, she further noted she could not locate in-service records from before she started. Interview on [DATE] at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-08-23 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to ensure nurse staffing information included resident census and was posted in an area visible to residents. The findings include: On 8/18/22 at 9:00 AM and 10:51 AM observation with the DNS of the nurse staffing information noted the posting to be taped to the window of the outside door, visible only to incoming personnel/visitors entering the facility from the outside and although the document had an area to list census, the area was not filled in (blank). Interview with the DNS on 8/18/22 at 10:52 AM identified she thought nurse staffing information was also posted on the resident bulletin board, but observation with the DNS at that time failed to identify posting was located on the resident bulletin board. Additionally, the DNS identified it was the responsibility of the 11:00 PM to 7:00 AM Nursing Supervisor to complete and post nurse staffing information and also identified the location of the posting was not in an area visible to residents unless they were entering the building from the outside.
- No harm found · Bcited before2022-08-23 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for 1 of 1 sampled resident (Resident #4) review for nutrition, the facility failed to ensure weekly weights were documented in the clinical record. The findings include: Resident #4's diagnoses included hypertension, osteoporosis, Diabetes Mellitus, and dementia with behavioral disturbances. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #4 had problems with short/long term memory and required extensive assistance of 1 for dressing, eating, toilet use and personal hygiene. Additionally, the MDS identified Resident #4 required extensive assistance of 2 for bed mobility, transfers and had a 5% weight loss in the last month or a loss of 10% in the last 6 months without being on a physician prescribed weight loss regimen. The MDS identified Resident #4's weight to be 110 pounds (lbs) and Resident #4 was on a mechanically altered, therapeutic diet. A Resident Care Plan (RCP) dated 3/6/22 identified Resident #4 had a potential nutritional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$37,440 in federal fines across 1 penalty.
- $37,440 — penalty dated 2025-09-08
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ZGORSKI, JOYCE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 10% | since 07/01/2007 |
| ZGORSKI, MARC | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 45% | since 07/01/2007 |
| ZGORSKI, TODD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | 45% | since 06/29/2007 |
CMS files one row per role, so the 7 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $463K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075232. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.