No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Hamden Rehabilitation & Healthcare Center

1270 Sherman Ave, Hamden, CT 06514 · For profit - Limited Liability company · 153 certified beds · (203) 281-7555 Medicare & Medicaid certified

Call the home — (203) 281-7555 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 2024
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2024
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
830 Sherman Ave · (203) 288-4325 · Call to confirm hours
Pharmacy
1100 Sherman Ave · (844) 881-0043 · Call to confirm hours
Grocery
86 Rossotto Dr · (203) 287-8477 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.1%18.0%15.4%worse
Long-stay residents who lose too much weight4.8%6.5%5.4%better
Long-stay residents with a catheter left in their bladder0.7%0.7%0.9%better
Long-stay residents with a urinary tract infection0.9%1.5%2.0%better
Long-stay residents with depressive symptoms9.1%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.3%3.5%3.3%worse
Long-stay residents whose ability to walk worsened22.3%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication11.5%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine80.0%93.5%95.3%worse
Long-stay residents with pressure ulcers5.6%4.0%4.7%worse
Long-stay residents with worsening bladder/bowel control17.8%24.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table32.1%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.7%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine55.2%69.7%79.4%worse
Short-stay residents rehospitalized after admission40.9%24.3%22.6%worse
Short-stay residents with an outpatient ER visit13.1%10.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.452.061.67worse
Long-stay outpatient ER visits per 1,000 resident days2.321.461.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 228 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.1%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
36.9%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 36.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 84 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.1%CMS range 51.6–65.951.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 7.7–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge36.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge26.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge13.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified82.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.8%CMS range 3.7–9.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.821.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.44
RN hours/ resident / day
1.11
LPN hours/ resident / day
2.49
Aide hours/ resident / day
4.04
Total nurse hours/ resident / day
0.26
RN hoursweekends
44.9%
Total nursing turnover
14.3%
RN turnover

How full it usually is: this home is certified for 153 beds and averages 135.4 residents a day — about 88% occupied, or roughly 18 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.49 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.57 hrs/resident/day on weekends vs 4.23 on weekdays — 16% thinner on weekends. RN hours go from 0.51 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-02-13)
4
at the previous standard inspection (2024-02-15)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.

  • Potential for harm · D2026-02-13 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy review and interview for 1 of 3 residents (Resident #16) reviewed for Advanced Directives, the facility failed to ensure the physician's orders accurately reflected the resident/responsible party's documented wishes. The findings include: Resident # 16's diagnosis included heart failure and chronic obstructive pulmonary disease (COPD). The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #16 had severe cognitive impairment. A physician's order dated [DATE] directed Full Code status (provide Cardiopulmonary Resuscitation). The care plan dated [DATE] indicated the Advanced Directive code status was Full Code or (Do Not Resuscitate (DNR) and to provide Cardiopulmonary Resuscitation (CPR) or not, based on the responsible party wishes. Resident #16's Advanced Directive Communication Form indicated on [DATE] a conference with the Conservator of Person (COP) indicated not wanting Cardiopulmonary Resuscitation or Do Not Intubation (DNI),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews for 1 of 2 residents (Resident #154) reviewed for environment, the facility failed to ensure housekeeping staff reported a soiled privacy curtain for cleaning and replacement. The findings include: An observation on 2/05/2026 at 11:01 AM identified Resident #154's bedside curtain opened fully between the two beds in the room. At the level of the tray table behind the curtain on Resident #154's side an approximate 2-3 feet long and 1-foot-high soiled area noted at the middle of the privacy curtain.An observation on 2/11/2026 at 10:14 AM identified Housekeeper #1 working in Resident #154's room with the door to the room open and the privacy curtain between the beds was still noted to have a soiled area noted on 2/05/2026 at 11:01 AM (6 days ago).Once Housekeeper #1 exited Resident # 154's room on 2/11/2026 at 10:18 AM an interview was attempted. However, she/he indicated the need to contact the housekeeping supervisor and in Spanish asked Houskeeper #2 to do so.An interview and observation on 2/11/2026 at 10:22 AM with the Housekeeping…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policies and staff interviews for 1 of 4 residents (Resident #103), the facility failed to consistently conduct completed weekly pressure wound assessments that included wound measurements within accordance with facility practice. The findings included: Resident #103 's diagnoses included End-Stage Renal Disease (ESRD), pressure ulcer of the sacral region, gastroparesis, nausea with vomiting, metabolic encephalopathy, type 2 diabetes mellitus with diabetic neuropathy, Peripheral Vascular Disease (PVD), and chronic systolic Congestive Heart Failure (CHF).A Resident Care Plan (RCP) dated 6/11/24 identified Resident #103 was at risk for skin breakdown related to inability to respond to pressure-related discomfort, impaired mobility, bowel and bladder incontinence, and the presence of a wound. Interventions included encouraging frequent repositioning, assisting with repositioning every 2 hours, and using pressure-relieving devices.A quarterly MDS assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation of the environment and staff interviews, the facility failed to ensure an electric wheelchair was not obstructing an exit and failed to ensure staff used the appropriate location for charging the electric wheelchair battery per facility practice. The findings include: On 2/05/2026 at 10:35 AM observation identified the facility fire alarm sounding and an electric wheelchair noted parked at the open lounge area at the end of the resident unit hall next to a coffee table. The wheelchair was noted obstructing the facility emergency exit. The electric wheelchair was also noted to be plugged into the wall outlet in the common lounge area, recharging. Further observations identified no attempts by staff to remove the chair were made during the fire alarm. Once the fire alarm ended and it was safe to resume usual duties. An interview with LPN #2 at 10:40 AM indicated the chair belonged to a resident on the unit and must have been placed there by the prior shift. The Maintenance Director arrived at the common lounge area on the unit at 10:42 AM and after surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documents and staff interview for 1 of 3 residents (Residents #71) reviewed for abuse, the facility failed to ensure staff documented clinical findings of the resident's condition for 2 shifts during the 72-hour post fall period. The findings include: Resident #7's diagnoses included Alzheimer's disease, cervical vertebrae fracture and history of back pain. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #71 as severely cognitively impairment, required partial to moderate assistance with a walker for transfer and ambulation, noted no falls since admission, had a fall in the last month and fall with a fracture in the last 6 months. The care plan dated 5/08/2025 indicated Resident #71 was at risk for falls due to a history of falls weakness impaired mobility and safety awareness. Interventions included: to ensure resident is positioned in the center of the bed during rounds, encourage not to get up alone, ensure resident is wearing nonskid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review observation, review of policy and interviews for 1 of 3 residents (Resident# 6) reviewed for pressure, the facility failed to ensure staff completed hand hygiene between donning and doffing gloves and failed to ensure staff utilized a cleansing solution (normal saline) that had not expired. The findings include: Resident #6 diagnosis included pressure ulcers and dementia. The care plan dated [DATE] indicated Resident #6 was at risk for alteration in skin integrity due to decreased mobility and had a history of pressure ulcers. Interventions included providing treatments as ordered. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #6 was severely cognitive impairment and at risk for pressure ulcer noted with one unstageable pressure ulcer. On [DATE] from 11:50 AM through 12:20 PM an observation of a dressing change to Resident #6's right outer foot and interview with LPN #1 identified LPN #1collecting the items required to complete the dressing change…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-11 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, observation, and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to ensure the shower room door alarm was functioning to prevent a fall with injury. The findings include: Resident #1 had diagnoses that included dementia with behavioral disturbance, history of falls, vascular dementia, diabetes mellitus type 2, and hypertension. The quarterly Minimum Data Set, dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of three (3) indicative of severely impaired cognition, was always incontinent of bowel and bladder, required moderate assistance with transfers, non-ambulatory, and independent with mobility using a manual wheelchair. The care plan dated [DATE] identified Resident #1 was at risk for falls because of the following: history of falls, weakness, impaired mobility, and impaired safety awareness with interventions that directed to encourage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of two (2) sampled residents (Resident #2) who required a wheelchair for mobility within the facility, the facility failed to ensure when being assisted by staff the leg rests were present on the wheelchair to prevent the resident from falling out of the wheelchair. The findings include: Resident #2's diagnoses included cerebrovascular accident, unspecified dementia, hemiplegia on the right dominant side and muscle weakness. A physician's order dated 6/17/24 directed pop-over transfers with the assist of two (2) staff members, and the resident was non-ambulatory. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 rarely or never made decisions regarding tasks of daily life, was dependent with getting in and out of the bed and chair, had range of motion impairment of both upper extremities, was non-ambulatory and utilized a wheelchair for mobility. The Resident Care Plan dated 8/1/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-07-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for one of three sampled residents for accidents (Resident #1), the facility failed to ensure the physician was notified timely of a significant change in behavior. The findings include: Resident #1 was admitted to the facility with diagnoses that included dementia with agitation, anxiety, and difficulty in walking. A quarterly MDS assessment 4/25/2024 identified Resident #1 had severe cognitive impairment, and independent to transfer and walk. A resident care plan (RCP) dated 6/9/2024 identified Resident #1 had a cognitive impairment due to dementia and history of involuntary weeping, wandering, refusing to participate in care and exit seeking behaviors with a wander guard placed. Interventions directed to offer snacks or coffee if demonstrating exit seeking behavior, redirect, observe for changes in mental status that are different from baseline and to refer to a psych provider as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one resident (Resident #2) reviewed for abuse, the facility failed to ensure care was provided in accordance with physician orders. The findings include: Resident #2 was admitted with diagnoses that included dementia and right sided hemiplegia (loss of movement on one side of the body). A quarterly MDS assessment dated [DATE] identified Resident #2 had severe cognitive impairment and was dependent for bed mobility. A resident care plan (RCP) dated 6/6/2024 identified Resident #2 required assistance with ALDs. Interventions directed to assist as indicated for positioning. A physician's order dated 6/25/2024 directed ADLs with assistance from two (2) staff. Transfer assistance of 2 staff via Hoyer lift. A facility reportable event form dated 7/11/2024 at 10:00 AM identified a hospice aide was providing care and noted multiple discolorations on Resident #2's body. A facility summary dated 7/11/2024 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · Dcited before2024-07-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility documentation review, facility policy review, and interviews for one of three sampled residents for accidents (Resident #1), the facility failed to ensure supervision to prevent the resident from exiting the facility without staff knowledge, and failed to notify local law enforcement timely when a resident was identified missing, and failed to complete a quarterly elopement risk assessment timely in accordance with facility policy. The findings include: Resident #1 was admitted to the facility with diagnoses that included dementia with agitation, anxiety, and difficulty in walking. A quarterly MDS assessment 4/25/2024 identified Resident #1 had severe cognitive impairment, and independent to transfer and walk. A resident care plan (RCP) dated 6/9/2024 identified Resident #1 had a cognitive impairment due to dementia and history of involuntary weeping, wandering, refusing to participate in care and exit seeking behaviors with a wander guard placed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and interviews, The facility failed to ensure that (1) of three (3) residents reviewed for abuse, (Resident #11), was free from sexual abuse, and for one (1) of three (3) residents reviewed for incontinent care and turning and repositioning, (Resident # 4), the facility failed to ensure that the resident was free from neglect. The findings included: 1. Resident #10 had a diagnosis of dementia. An annual Minimum Data Set (MDS) assessment dated [DATE] identified that the resident had severely impaired cognition, had no behaviors or changes in mood, required substantial assistance with Activities of Daily Living (ADL's), and was independent with ambulation. A care plan dated 4/7/24 identified that the resident had cognitive loss related to a diagnosis of dementia with interventions that included psychiatric evaluations as indicated, administer medications as ordered, and to provide re-direction. A nurse's note dated 5/6/24 at 4:04 PM identified that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident #1 and #3) reviewed for pressure ulcers, the facility failed to create and implement a care plan for newly identified wounds. The findings include: 1. Resident #1 was admitted to the facility with diagnoses that included type II diabetes and dementia. The care plan dated 1/5/24 identified Resident #1 was at risk for skin breakdown with interventions that included assisting Resident #1 with position changes approximately every 2 hours and as indicated, pressure reducing relieving devices, and to offer to offload Resident #1's heels when in bed. The admission MDS dated [DATE] identified Resident #1 had severely impaired cognition, was always incontinent of bowel and bladder, did not have any pressure ulcers or injuries and was at high risk for developing pressure ulcers. A nursing note dated 2/24/24 at 6:50 PM identified Resident #1 was noted with an opening to the coccyx measuring 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, facility documentation, and interviews for one of three residents (Resident #9) reviewed for falls, the facility failed to follow a care plan. The findings included: Resident #9 diagnoses included Alzheimer's disease, muscle weakness, and difficulty walking. Review of the quarterly Minimum Data Set assessment dated [DATE] identified Resident #9 as severely cognitively impaired, required maximal assistance with toileting, dressing, and personal hygiene, and utilized both a walker and wheelchair for mobility. Review of the Resident Care Plan dated 2/18/24 identified a risk for falls due to a history of falls, weakness, impaired mobility, and impaired safety awareness with interventions that directed to encourage non-skid footwear or non-skid socks. Review of a Reportable Event form dated 3/11/24 identified Resident #9 was observed on the floor next to the nurse's station which resulted in a hematoma and laceration to the back of his/her head. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and interviews for one (1) of three (3) residents, (Resident #5), who was dependent for incontinent care and repositioning, the facility failed to ensure that the resident was given care in a timely manner. The findings included: Resident #5 had a diagnosis of dementia. A care plan dated 4/5/24 identified that the resident was at risk for pressure ulcers related to inability to respond to pressure related discomfort, impaired mobility, and bowel and bladder incontinence with interventions that included position changes every two (2) hours and incontinent care per facility protocol. An admission Minimum Data Set (MDS) dated [DATE] identified that the resident had severely impaired cognition, required total care with activities of daily living (including bed mobility), was always incontinent of bowel and bladder, had moisture associated dermatitis (skin inflammation caused by prolonged exposure to moisture), and was at risk for pressure ulcers. Observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and interviews for one (1) of three (3) residents reviewed for nutrition, (Resident #6), the facility failed to ensure that a resident who had a diagnosis of dysphagia was properly positioned during mealtime. The findings included: Resident #6 had a diagnosis of dysphagia. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that the resident had intact cognition, and was dependent on staff for activities of daily living including eating. A care plan dated 4/6/24 identified that the resident was at risk for choking/aspiration with swallowing due to a diagnosis of dysphagia with interventions that directed to provide the diet as ordered and elevate the head of the bed 90 degrees during mealtime and to observe for signs and symptoms of aspiration. A physician's order dated 4/1/124 directed the resident to receive a puree diet with thin liquids. Observation on 5/6/24 at 9:10 AM identified Nurse Aide (NA) # 2 feeding Resident #6 in bed, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1) reviewed for pressure ulcers, the facility failed to assess and document changes in the resident's skin. The findings include: Resident #1 was admitted to the facility on [DATE] with diagnoses that included type II diabetes and dementia. The nursing admissions assessment dated [DATE] at 4:00 PM identified Resident #1 had no pressure ulcers and was at risk for developing pressure ulcers/injuries. The physician's orders dated 1/4/24 directed an assist of two staff for activities of daily living (ADL's), an assist of two staff with a Hoyer lift for transfers and triad topical for rash. The admission MDS dated [DATE] identified Resident #1 had severely impaired cognition, was always incontinent of bowel and bladder, did not have any pressure ulcers or injuries and was at high risk for developing pressure ulcers. The care plan dated 1/5/24 identified Resident #1 was at risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and interviews for two (2) of fifteen (15) residents reviewed for activities of daily living, (Resident #4 and Resident #5), the facility failed to ensure adequate staffing to meet the needs of the residents. The findings include: Review of the nursing schedule from 7:00 AM to 9:00 PM for 5/6/24 identified that the facility met the requirements of the state agency for staffing , however, for the Evergreen unit and the [NAME] unit, staffing was not sufficient to meet the needs of the residents. The Evergreen unit had a census of 26 residents and had 2 Nurse Aides (13 residents each) and the [NAME] unit had 30 residents and 2 NA (15 residents each) 1. Resident # 4 had a diagnosis of dementia. A quarterly MDS dated [DATE] identified that the resident had significant cognitive impairment, was dependent on staff for all ADL's, was always incontinent of bowel and bladder, and was at risk for developing pressure ulcers. A care plan dated 4/7/24 identified that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and interviews, for one (1) of three (3) residents reviewed for dining, (Resident #4), the facility failed to ensure that a dietary restriction was followed. The finding includes. Resident # 4 had a diagnosis of dementia. A quarterly MDS dated [DATE] identified that the resident had significant cognitive impairment, was dependent on staff for all ADL's. A care plan dated 4/7/24 identified that that the resident had an alteration in nutrition related to fluctuating intake with interventions that included to provide the diet as ordered and to assist with meal intake. Review of physician's orders identified an allergy to lactose (a sugar found in milk) A physician's order dated 5/1/24 directed to provide a puree diet with thin liquids (may have soft foods such as pasta). Review of a meal ticket on 5/6/24 identified that the resident was on a lactose free diet, puree with thin liquids. Observation on 5/6/24 at 12:30 PM identified NA #4 feeding Resident #4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1), reviewed for activities of daily living, the facility failed to ensure the clinical record was complete and accurate to include complete documentation of meals and personal care provided. The findings include: Resident #1 had diagnoses that included type II diabetes and dementia. Review of Resident #1's nurses aid (NA) care card dated 1/4/24 directed to record bowel movement every shift. The physician's orders dated 1/4/24 directed an assist of two staff for ADL's, an assist of two staff with a Hoyer lift for transfers and triad topical for rash. The care plan dated 1/5/24 identified Resident #1 needed help to perform his/her ADL's with interventions that included that Resident #1 was unable to participate in his/her ADL's and to provide all of his/her care, incontinent care per protocol, assist Resident #1 out of bed to eat breakfast and return to bed after eating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #2), reviewed for pressure ulcers, the facility failed to ensure multi-patient use wound care supplies were maintained in a clean, sanitary manner. The findings include: Resident #2 was admitted to the facility with diagnoses that included atrial fibrillation, heart failure, and dementia. The quarterly MDS dated [DATE] identified Resident #2 had severely impaired cognition, was always incontinent of bowel and bladder, and had three stage three pressure ulcers/injuries. The care plan dated 3/5/24 identified Resident #2 was at risk for skin breakdown related to a left heel deep tissue injury (DTI) with interventions to measure the wound weekly and perform treatments as ordered, and for left lateral ankle DTI to measure wound weekly and treatments as ordered, remove Hoyer pad when in the wheelchair, encourage to change position frequently, offer to assist with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-15 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one sampled resident (Resident #107) reviewed for Activities of Daily Living (ADL) and who was dependent for care, the facility failed to ensure the resident was provided a shower on scheduled shower days. The findings include: Resident #107 's diagnoses included osteoarthritis, obesity, and atrial fibrillation. The quarterly MDS assessment dated [DATE] identified Resident #107 had moderate cognitive impairment and required extensive assistance for bathing, personal hygiene, and toileting. The Resident Care Plan (RCP) dated 11/28/23 identified Resident #107 required assistance with mobility and self-care related to weakness, unsteady gait, and medical illness. Care plan interventions directed: encourage resident to make their own choices, provide set-up with oral care, and report any changes and/or concerns with ADL care to the nurse. Interview with Resident #107 on 2/5/24 at 11:00 AM identified he/she was not consistently getting a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one of four sampled residents (Resident # 75) reviewed for accidents, the facility failed to develop and implement a comprehensive care plan following an incident of suspicion of ingesting non-food items. The findings include: Resident #75 was admitted to the facility on [DATE] with diagnoses that included pneumonia, dementia, anxiety, malnutrition, type 2 diabetes mellitus and hypertension. Review of the resident care card dated 1/10/24 identified Resident #75 required assistance with activities of daily living (ADL) and with all meals. The admission MDS assessment dated [DATE] identified Resident #75 had a severe cognitive impairment and required extensive assistance for hygiene, toileting, transfers, was non-ambulatory and utilized a wheelchair for mobility. The Resident Care Plan (RCP) dated 1/25/24 identified Resident #75 had mental illness that may cause behaviors and mood disturbances. Care plan interventions included: monitor the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of four sampled residents (Resident #31) reviewed for falls, the facility failed to ensure the fall risk assessment was completed in accordance with the facility policy. The findings include: Resident #31's diagnoses included spinal stenosis without neurogenic claudication, glaucoma, gout, anxiety, and hypertension. Review of the clinical record identified a fall risk assessment dated [DATE] that identified Resident #31 had a score of 22 indicative of high risk for falls (a score of 10 or higher represents high risk). The clinical record did not contain any other documented fall risk assessments. The monthly physician's orders for January/2024 directed Resident #31 was independent for transfers and ambulation with a rolling walker in room and the hallway, this order had been in effect since 6/22/23. The quarterly MDS assessment dated [DATE] identified Resident #31 had intact cognition, was independent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, review of facility documentation, review of facility policy and interviews for one of four sampled residents (Resident #111) reviewed for pressure ulcer/injury, the facility failed to accurately document the location of a pressure wound. The findings include: Resident #111 's diagnoses included unspecified dementia, dysphagia, and abnormal weight loss. The significant change Minimum Data Set assessment dated [DATE] identified Resident #111 was severely cognitively impaired, required extensive assistance of one for eating, and bed mobility, and required the assist of two for transfers and toileting. The care plan dated 1/4/23 identified Resident #111 had an unstageable left hip pressure ulcer with interventions that included: perform wound care as ordered, weekly wound measurements, frequent position changes approximately every 2 hours and utilize pressure reducing/relieving devices in bed and while sitting. A physician's order dated 2/6/24 directed to clean…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interviews for one of three residents (Resident # 1) reviewed for wounds, the facility failed to notify the physician of a change in condition timely. The findings include: Resident #1 was admitted with diagnoses that included dementia, stroke, and contractures of both knees, both elbows and the left hand. A quarterly minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had severely impaired cognition, did not walk, was dependent with the assistance of two (2) staff members for bed mobility, transfers, toileting and personal hygiene, and was fed via a gastrostomy tube (feeding tube directly in the stomach). The Resident Care Plan (RCP) dated 5/25/2023 identified Resident #1 was at risk for skin breakdown due to immobility, inability to respond to pressure related discomfort, bladder/bowel incontinence with instances of wounds. The RCP directed treatments as ordered, pressure reduction cushion in wheelchair, offload heels, and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interviews for one of three residents (Resident # 1) reviewed for wounds, the facility failed to ensure an RN assessment was completed timely when a change in condition was identified. The findings include: Resident #1 was admitted with diagnoses that included dementia, stroke, and contractures of both knees, both elbows and the left hand. A quarterly minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had severely impaired cognition, did not walk, was dependent with the assistance of two (2) staff members for bed mobility, transfers, toileting and personal hygiene, and was fed via a gastrostomy tube (feeding tube directly in the stomach). The Resident Care Plan (RCP) dated 5/25/2023 identified Resident #1 was at risk for skin breakdown due to immobility, inability to respond to pressure related discomfort, bladder/bowel incontinence with instances of wounds. The RCP directed treatments as ordered, pressure reduction cushion in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-09-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility documentation and interviews for two of four units toured during the survey, the facility failed to ensure the facility was maintained in a clean, sanitary, homelike manner or that furniture, privacy curtains and wall surfaces were clean and in good repair The findings included: 1. Observation on 9/16/21 12:01 PM AM through 12:40 PM of the environment on the Evergreen unit identified the following: a. In room [ROOM NUMBER] bed 1, the wall behind the headboard of Resident #6's bed in room was marred and scarred with blackish/gray marks and with areas of paint missing from the wall. b. The privacy curtain in room [ROOM NUMBER] between bed 1 and bed 2 and the privacy curtain in room [ROOM NUMBER] between bed 1 and 2 both were noted to have a brown colored stain located in the mid center and in the lower areas of the curtains. c .In room [ROOM NUMBER] the lower wall area, on the right, outside of the bathroom door was noted as having a horizontal marred area, black and brown in color.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-09-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy and interviews for one of two emergency medication boxes reviewed, the facility failed to ensure medications were not within the appropriate expiration date and stored securely. The findings include: 1 a. Observation of the emergency medication storage boxes on 9/21/21 at 11:00 A.M. identified the following medications expired: 1. Nitrostat 0.4 MG SL expire 3/11/20 2. Transdermal patch expire 6/21 3. Coumadin 3 MG expire 7/29/20 4 Zofran 4 MG expire 2/26/21 5. Blue Cap expire 7/21/12 6 Coumadin 1 MG expire 6/22/21 Additionally, several other medications were noted expired in the emergency storage boxes. Interview and observation on 9/21/21 at 11:00 A.M. with RN #2, RN #3 and RN #4 identified the expired medications were removed from the red box and placed in the orange box on the 3-11 P.M. shift by the RN supervisor. They also indicated the night shift licensed staff was responsible for monitoring the emergency medication box for expired medications. RN #4 stated the red box will no longer be utilized as the facility will use the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-09-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the kitchen and interviews, the facility failed to ensure that foods items were stored or prepared under sanitary conditions or that kitchen equipment were maintained in a clean or sanitary manner and kitchen floors and other areas of the kitchen were maintained in a clean, sanitary manner or in good repair. The findings included: Observation on 9/16/21 at 9:54 A.M. to 10:20 A.M. of the kitchen area with the [NAME] and the Infection Preventionist Nurse (IPN/RN#4) identified the following concerns: 1. Walk in Freezer a. The floor of the walk-in freezer was soiled with an unidentifiable substance causing the surveyors shoes to adhere to the floor. In addition, the floor was also soiled in opened spaces. The area beneath the food storage racks was noted with rust stains, black-colored dirt, grime, debris, and noted with a small pieces of old freezer-burned food items. b. The ceiling area of the walk-in freezer was covered with heavy buildup of ice. c. Two boxes of food items (i.e., pasta and twice baked potatoes) stored on the shelf of a food rack in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-09-22 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the kitchen and interviews, the facility failed to ensure that kitchen appliance and resident equipment were maintain in good repair. The findings included: Observation on 9/16/21 at 9:54 A.M. to 10:20 A.M. of the kitchen area with the [NAME] and the Infection Preventionist Nurse (IPN/RN#4) identified the following concerns: 1.The gasket at the top right side of the walk-in freezer door was detached causing a disruption with closing of the freezer's door to create a seal. 2. The exterior of a large industrial size mixer was identified as being rusted and corroded with large missing areas of paint. On 9/16/21 at 2:12 P.M. an interview with the Food Service Director (FSD) identified he/she would arrange to have the gasket to the walk-in freezer door repaired and the ice removed. On 9/19/21 at 1:20 P.M. an additional interview was conducted with FSD identified the mixer is only used by the kitchen staff when preparing to bake a cake. Subsequent to surveyor's inquiry, the mixer was removed from the kitchen. 3. Interview and review of the facility scale for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-09-22 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one of three sampled residents reviewed for hospitalization (Resident #76), the facility failed to ensure the physician was notified in a timely manner when a change of condition was noted. The findings included: Resident#76's diagnoses included dementia without behavioral disturbance, diabetes mellitus, GERD (gastro-esophageal reflux disease) without esophagitis, dysphagia, atherosclerotic heart disease and a history of repeated falls. A quarterly MDS assessment dated [DATE] identified the resident at moderately impaired for decision-making skills, requiring extensive assistance from staff for most activities of daily living and noted no problematic conditions for vomiting or any recent surgeries. The RCP dated 8/31/21 identified nutritional status as a problem. Approaches included to notify the physician/ Advanced Practice Registered Nurse (APRN) of any changes, The nurse's progress notes dated 9/2/21 at 9:14 P.M. identified the charge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-09-22 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, review of policy and procedures and interviews for one of two residents at risk for weight loss, the facility failed to ensure the resident received assistance with meals in accordance with the plan of care. The findings included: Resident #11's diagnoses included abnormal weight loss, glaucoma, adjustment disorder with anxiety, amnesia, dementia, cognitive communication disorder, restlessness and agitation. A quarterly MDS assessment dated [DATE] identified the resident as severely cognitively impaired, without behaviors, requiring limited assistance from staff for eating. The RCP updated on 7/12 21 identified a risk for weight loss as the problem. Interventions included: to provide supervision for meals, assist when needed and to provide encouragement with eating. The physician's monthly orders for September 2021 directed supervision with meals when needed. Observation of Resident #11 during lunch on 9/16/21 at 1:15 P.M. identified the resident was eating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-09-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, review of facility policy and interviews for one sampled resident (Resident # 103) reviewed for death, the facility failed to obtain a physician's order for RN may pronounce in accordance with facility policy. The findings include: Resident # 103 was admitted to the facility on [DATE]. The resident's diagnoses included depression, hypertension, osteoarthritis, depression, and anxiety. The physician's order dated 8/26/21 directed compassionate care. The physician's order dated 6/23/21 identified the resident was a Do Not Resuscitation (DNR). The Nurse Pronouncement Physician Order Sheet dated 6/23/21 identified Resident # 103 was a DNR, lacked documentation of Resident's prognosis is and indicated the order for DNR was signed by an APRN. The admission MDS dated [DATE] identified was severely cognitively impaired, required extensive two-person physical assistance for bed mobility and toileting. The resident also required extensive one-person physical assistance for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-09-22 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for one resident (Resident # 37) reviewed for vision and hearing, the facility failed to ensure the resident had access to a hearing device in accordance with the plan of care. The findings include: Resident #37 was admitted to the facility on [DATE] with diagnoses that included Respiratory Failure with Hypoxia, Dysphagia and Dementia with behavioral disturbance. The quarterly MDS assessment dated [DATE] identified Resident #37 was severely cognitively impaired, required extensive assistance with personal hygiene and utilized a hearing appliance. The care plan dated 7/20/21 identified alteration in ADL requiring extensive assist secondary to dementia. An intervention includes the application of left hearing aid. Observations on 9/16/21 at 11:01 A.M. and 9/17/21 at 1:13 P.M. identified Resident#37 in the wheelchair without his/her left hearing aid. Interview with LPN#2 on 9/17/21 at 1:14 P.M. identified Resident#37 doesn't wear…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-09-22 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation during the initial tour, interviews and facility policy review for one of four nursing units, the facility failed to report an incident of equipment malfunction (call bell system) to the State Agency. The findings include: Observation on 9/16/21 during initial tour on the Meadowbrook unit, all resident's rooms were observed with manual ring bells in place instead of call bells. Interview with the Administrator identified the manual ring bells were provided to all residents' secondary to the call bell system had not been continuously functioning. The Administrator indicated s/he was made aware of the call bell system malfunction upon initial employment three weeks ago. The Administrator on 9/16/21 identified at the time s/he was informed of the malfunction of the call bell system (s/he) was informed the system was scheduled for repair. Interview with the Regional Administrator with the Administrator present on 9/17/21 at 10:15 A.M. identified the call bell system had intermittent problems since the last week of August 2021. The Regional Administrator indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-09-30 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for activities of daily living, the facility failed to ensure the clinical record was complete and accurate to include documentation of personal care provided. The findings include: Resident #1 had diagnoses that included depressive disorder and Chronic obstructive pulmonary disease. Review of Resident #1's profile dated 8/1/24 directed the shower day as Tuesday on 3 P.M.-11 P.M. with special instructions to follow the master shower schedule. The care plan dated 8/2/24 identified Resident #1 needs help performing ADLs with interventions that directed to sign off care needs in POC (electronic charting system) and chartable tasks in POC are unchecked included on profile are checked. The admission MDS dated [DATE] identified Resident #1 had moderately impaired cognition, was occasionally incontinent of bowel, always continent of bladder, was independent with bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
GREENWICH WOODS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST54%since 04/01/2016
IK GREENWICH LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST7%since 04/01/2016
SJJJ LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST7%since 04/01/2016
WCTHC LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST25%since 04/01/2016
YWM CT LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST7%since 08/01/2017
BERNSTEIN, MOSHEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER28%since 01/06/2016
BLASS, MORDECHAIIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER28%since 01/06/2016
WEISS, YITZCHOCKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST7%since 08/01/2017
ODAYNIK, LINDAIndividualW-2 MANAGING EMPLOYEEsince 04/01/2016

CMS files one row per role, so the 11 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.2M
Net patient revenuemost recent cost report
+6.3%
Operating marginrevenue minus expenses
$1.8M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 13%Other / private 22%

This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$367per resident / day
operating cost
$11,145per month
≈ monthly operating cost
$391per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075366. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next