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Avery Nursing Home/Noble Building

705 New Britain Ave, Hartford, CT 06106 · Non profit - Church related · 194 certified beds · (860) 527-9126 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0603) — most recent May 2025Behavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations$69,928 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (25% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0603) — most recent May 2025
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $69,928 in federal fines (most recent 2025-10-06)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
983 New Britain Ave · (860) 785-5478 · Call to confirm hours
Pharmacy
438 New Britain Ave · (860) 560-2000 · Call to confirm hours
Grocery
867 New Britain Ave · (860) 953-0058 · Call to confirm hours
Park
391 New Britain Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased27.1%18.0%15.4%worse
Long-stay residents who lose too much weight6.3%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder1.3%0.7%0.9%worse
Long-stay residents with a urinary tract infection1.9%1.5%2.0%typical
Long-stay residents with depressive symptoms7.6%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.8%3.5%3.3%better
Long-stay residents whose ability to walk worsened20.5%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication20.1%17.6%18.9%typical
Long-stay residents given the seasonal flu vaccine74.4%93.5%95.3%worse
Long-stay residents with pressure ulcers2.7%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control26.9%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table24.2%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.8%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine30.0%69.7%79.4%worse
Short-stay residents rehospitalized after admission25.4%24.3%22.6%worse
Short-stay residents with an outpatient ER visit10.6%10.7%12.0%better
Long-stay hospitalizations per 1,000 resident days3.492.061.67worse
Long-stay outpatient ER visits per 1,000 resident days1.101.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 97 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.3%U.S. median 51.5%
Got home and stayed home
11.7%U.S. median 10.7%
Went back to hospital
70.0%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 70.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 70 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.3%CMS range 48.6–67.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.7%CMS range 8.7–16.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge70.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge57.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.6%CMS range 4.8–13.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.64
RN hours/ resident / day
0.65
LPN hours/ resident / day
2.11
Aide hours/ resident / day
3.40
Total nurse hours/ resident / day
0.48
RN hoursweekends
24.6%
Total nursing turnover
17.4%
RN turnover

How full it usually is: this home is certified for 194 beds and averages 169.2 residents a day — about 87% occupied, or roughly 25 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.40 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.64 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.46 on weekdays — 6% thinner on weekends. RN hours go from 0.71 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 25% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-05-19)
18
at the previous standard inspection (2023-08-08)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 15 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · J2023-12-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #1) reviewed for mechanical lift transfers, the facility neglected to utilize two staff members while operating the mechanical lift in accordance with physician orders and facility policy resulting in Resident #1 falling from the lift on [DATE] and [DATE]. The failures resulted in a finding of Immediate Jeopardy. The findings include: Resident #1's diagnoses included quadriplegia (partial or total loss of function in the arms, legs, trunk, and pelvis) due to a history of right cerebellar infarct stroke and right femoral neck fracture. a. Physician orders dated [DATE] directed (2) assist with mechanical lift transfers. The quarterly minimum data set (MDS) dated [DATE] identified Resident #1 was confused and was dependent on staff for transfers. Facility incident report dated [DATE] identified Resident #1 sustained a fall during a mechanical lift transfer. The report noted one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-12-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure adequate assistance was provided when operating a mechanical lift in accordance with the plan of care and facility policy, resulting in the resident falling to the floor on [DATE] and [DATE]. The failures resulted in a finding of Immediate Jeopardy. The findings include: Resident #1 diagnoses included quadriplegia (partial or total loss of function in the arms, legs, trunk, and pelvis) due to a history of right cerebellar infarct stroke and right femoral neck fracture. a. Physician orders dated [DATE] directed (2) assist with mechanical lift transfers. The quarterly minimum data set (MDS) dated [DATE] identified Resident #1 was confused and was dependent on staff for transfers. Facility incident report dated [DATE] identified Resident #1 sustained a fall during a mechanical lift transfer. The report noted one NA had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-10-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record review, facility documentation, and facility policy, and interviews for one of three residents (Resident #1) reviewed for wandering, the facility failed to ensure adequate supervision for a resident with known wandering behaviors to ensure Resident #1 could not leave the unit without staff knowledge resulting in a fall outside the building (last seen 2 hours prior to observed outside). The findings include: Based on review of the clinical record review, facility documentation, and facility policy, and interviews for one of three residents (Resident #1) reviewed for wandering, the facility failed to ensure adequate supervision for a resident with known wandering behaviors to ensure Resident #1 could not leave the unit without staff knowledge resulting in a fall outside the building (last seen 2 hours prior to observed outside). The findings include: Resident #1 had a history of dementia, muscle weakness, legally blind, and disorder of bone density. The annual Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for falls with major injuries, the facility failed to ensure a timely assessment pertaining to bed mobility during provisions of care. As a result, Resident #1 sustained a fall out of bed resulting in multiple subsequent fractures. The findings include: Resident #1's diagnoses included muscle weakness, repeated falls, anxiety disorder and type 2 diabetes with neuropathy (nerve damage affecting the feet and legs that can cause numbness, tingling, pain and loss of sensation). The significant change in status Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Mental Interview for Mental Status (BIMS) assessment was conducted and identified both short-term and long-term memory problems indicative of moderately impaired cognition and was dependent on staff for bed mobility and transfers. Review of the Fall Risk Scale dated 2/14/25 identified Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, facility policy review, and interviews for one of two sampled residents (Resident #105) reviewed for facility acquired pressure ulcers, the facility failed to ensure interventions were implemented to prevent the development and worsening of a pressure ulcers/injury. The findings include: Resident #105 had diagnoses that included dementia, venous insufficiency, mood disturbance, dysphagia, anxiety, and type II diabetes mellitus. The admission MDS assessment dated [DATE] identified Resident #105 had severe cognitive impairment, required extensive assistance for bed mobility and eating, was non-ambulatory, required total assistance for transfers, hygiene, and toilet use. The assessment further identified Resident #105 was at risk for the development of pressure ulcers but did not have the presence of a pressure ulcer. The Braden Scale assessment (used to predict risk for pressure ulcer development) dated 2/21/23 identified the resident had a score of 15 which is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-19 · tag F0603 — failed to not confine residents against their will — pattern
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, review of facility policy/procedure, review of facility documentation and interviews for thee sampled residents (Residents #34, #38 and #158) residing on a secured unit, the facility failed to assess, care plan, demonstrate that the secured unit was the least restrictive setting, and obtain consents for residents who were selected to reside on the secured unit. The findings include: Observations on all days of the survey: 5/12/25, 5/13/25, 5/14/15, 5/15/25, 5/16/25 and 5/19/25 identified the secured unit was identified as Station 2 and noted that all doors that could be used to exit the unit required a code to be punched in to a key pad located on the wall by the egress doors. Resident #34 was admitted to the facility in 2018 with diagnoses that include schizophrenia, osteoarthritis, bipolar disorder, major depressive disorder, agoraphobia with panic disorder. In 2020 the diagnoses of dementia and anxiety were added. The quarterly MDS assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of facility policy, and interview, the facility failed to provide documentation that environmental rounds were conducted on a quarterly basis. The findings include: Review of the environmental rounds documentation for the period of August 2023 through April 0f 2025 with the Infection Preventionist (RN #6) on 5/16/25 at 11:39 AM failed to identify any documentation that the environmental rounds were completed for the first quarter of 2024 which includes the months of January, February and March. Interview with RN #6 on 5/16/25 at 11:39 AM identified that environmental rounds are completed quarterly by the infection control nurse. She identified it was the responsibility of the previous infection control nurse to ensure that the environmental rounds were completed, as she had only started working in the role of the Infection Preventionist nurse in June of 2024. RN #6 further identified that she was unable to locate any documentation of the environmental rounds for the first quarter in 2024 that was completed. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-19 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility policy, review of facility documentation, and interviews for five of five sampled residents (Residents #29, #36, #46, #91, and #161) reviewed for immunizations, the facility failed to ensure that the pneumococcal vaccine was assessed/and administered and failed to offer the influenza vaccine. The findings include: Resident #29 was admitted to the facility in February of 2025 and had diagnoses that included anemia, hypertension, and hyperlipidemia. The admission MDS assessment dated [DATE] identified Resident #29 had moderately impaired cognition. The assessment further identified Resident #29 had not received the pneumococcal vaccine. Review of the immunization consent form provided on admission under Pneumococcal vaccine consent section indicated that Resident #29 had received the pneumococcal vaccine 23 (PPSV23) in 2020 in the past and signed by responsible party on 2/20/25. Review of Resident #29's clinical records with the Infection Preventionist (RN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-19 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #127) reviewed for advance directives, the facility failed to ensure there was a physician's order indicating the resident's wishes related to cardiopulmonary code status, hospitalization, and intravenous fluids. The findings include: Resident #127's diagnoses included dementia, hypertension, and muscle weakness. The annual MDS assessment dated [DATE] identified Resident #127 had severely impaired cognition and required maximal assistance with toileting hygiene, bathing dressing, personal hygiene and bed mobility. The care plan dated [DATE] identified Resident #127 had advance directives to be honored by staff per resident/family election of full code status with interventions that included CPR (Cardiopulmonary Resuscitation). A review of the clinical record identified an Advance Directive Consent Form that was signed by Resident #127's responsible party and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #427) who was a new admission, the facility failed to ensure an interdisciplinary care plan meeting was held and failed to develop the comprehensive care plan. The findings include: Resident #427 was admitted to the facility on [DATE] with diagnoses that included heart failure, peripheral vascular disease and gout. The baseline care plan dated 4/14/25 identified the following care plan focused areas: nutritional status, return to community referral and psychosocial well-being along with approaches for each identified area. The admission MDS assessment dated [DATE] identified Resident #427 was cognitively intact, dependent on staff for toileting hygiene, required moderate assistance with personal hygiene, upper body dressing, bed mobility and bathing, was occasionally incontinent of bladder and always continent of bowel. The assessment further identified that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical records, review of facility policy/procedures and interviews for one of four sampled residents (Resident #149) reviewed for accidents, the facility failed to ensure medications were administered according to professional standards. The findings include: Resident #149's diagnoses included muscle weakness, primary open angle glaucoma bilateral, hypertensive heart and chronic kidney disease with heart failure and chronic kidney disease. The quarterly MDS assessment dated [DATE] identified Resident #149 was cognitively intact, had no behaviors, was independent with eating, was dependent for toileting, utilized a wheelchair for mobility, and received anticoagulant, antiplatelet, and hypoglycemic medications. The care plan dated 5/9/25 identified Resident #149 was at risk for pain related to limited mobility with interventions that included administer medications as ordered. The physician's order dated 5/1/25 directed Amlodipine 5mg 1 tablet every morning, Aspirin delayed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy/procedures and interviews for one sampled resident (Resident #26) reviewed for skin conditions, the facility failed to administer a treatment/medication as ordered. The findings include: Resident #26's diagnoses included heredity syndrome of bilateral lacrimal glands, dry eye disorder, and malignant melanoma of right upper eyelid. The quarterly MDS assessment dated [DATE] identified Resident #26 was cognitively intact, had no behaviors, required substantial/maximal assist with toileting, and was independent with eating. The care plan dated 4/24/25 identified Resident #26 was at risk for impaired skin integrity related to right upper eye lid malignant melanoma with interventions that included treatments as ordered with monitoring per protocol and as needed, and extremities to be assessed by the licensed staff daily on the 3pm -11pm shift. The physician's orders dated 5/1/25 directed Artificial Tears 1%, 1 drop to each eye twice daily; 8AM-11AM; 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility policy/procedures, and interviews for two of three sampled residents (Residents #114 & #128) reviewed for pressure ulcers, the facility failed to ensure the necessary proper documentation of a pressure injury consistent with professional standards and failed to provide the necessary treatment and services to promote the healing of a pressure ulcer. The findings included: 1. Resident #114 has a diagnosis of Parkinson's disease. The significant change MDS assessment dated [DATE] identified Resident#114 had intact cognition, did not have behaviors, did not have range of motion impairments, required set up assistance with eating, required partial to moderate assistance with toileting hygiene, required substantial to maximal assistance with rolling to the left or right while in bed, did not ambulate, was at risk for the development of pressure ulcers but did not have any pressure ulcers. The assessment further identified that the resident weighed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for one of four sampled residents (Resident #10) reviewed for accidents, the facility failed to ensure Resident #10 was free from accidents when transported in a shower chair. The findings included: Resident #10 was admitted to the facility in March 2023 with diagnoses that included heart failure, unspecified osteoarthritis, left hand contracture, muscle weakness and hemiplegia and hemiparesis following cerebral infarction. The quarterly MDS assessment dated [DATE] identified Resident #10 had intact cognition, had impairment on one side to the upper extremity, required extensive assistance with bed-mobility, and transfers and had a weight of 213 pounds (lbs.). The care plan dated 10/31/23 identified Resident #10 had a self-care deficit with interventions that included: extensive assist of one with personal hygiene, and bathing, independent with transfers with a walker, and ambulates…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy and procedures, and interviews, the facility failed to ensure medication carts were secured when not in use. The findings include: Observation on 5/15/25 at 6:03 AM on Station 2 (the secured unit), identified the 2 South medication cart located in the hallway had the lock in the unlocked position and the top drawer slightly opened. There were oxygen tubing packets on the top of the cart. The 2 North medication cart's lock was also in the unlocked position. Additionally, one resident was wandering the North hallway near the common area approximately 10 feet from the medication cart. The charge nurse was in the nurses' office and could not see the carts. Interview on 5/15/25 at 6:10 AM with LPN #15 identified that the carts should be locked when not in use and not within the line of sight of the nurse. Interview on 5/15/25 at 6:15 AM with the night shift Nursing Supervisor (RN #15) identified that the medication carts should always be locked when not in use. RN#15 indicated that if the nurse is passing medications and the cart is facing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · D2025-05-19 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for one of three sampled residents (Resident #106) reviewed for food, the facility failed to ensure menu choice items were available. The findings included: Resident #106's diagnoses included hyperlipidemia, dysphagia, gastro-esophageal reflux disease without esophagitis. The care plan dated 4/1/25 identified Resident #106 was at risk for potential nutritional risk related to advance age, nutritional related diagnoses including dementia, history of significant weight loss with interventions that included diet and snacks per physician orders, encourage and document intake of food and fluids, and offer appropriate/available substitutes if resident has problems with the food being served. The quarterly MDS assessment dated [DATE] identified Resident #106 was cognitively intact, was independent with eating, and had a mechanically altered, therapeutic diet. Physician's order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-19 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, review of facility policy, facility documentation, and interview for two of five sampled residents (Resident #36 and Resident #46) reviewed for immunizations, the facility failedd to ensure that the COVID-19 booster vaccine was administered as requested by the resident/responsible party and offered on admission. The findings include: Resident #36 was admitted to the facility in November of 2024 and had diagnoses that included anxiety, hypertension, and depression. The quarterly MDS assessment dated [DATE] identified Resident #36 had moderately impaired cognition. The assessment further identified that Resident #36 was not up to date with the COVID-19 vaccination. Review of the COVID-19 Vaccine Consent form provided to resident on admission identified Resident #36 gave the facility permission on 12/6/23 to administer the COVID-19 Pfizer-BioNTech vaccine, however no consent was identified for 2024-2025 covid booster vaccine. Review of Resident #36 clinical records on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews, the facility failed to ensure that care and services provided were in accordance with accepted professional standards for one (1) of three (3) residents (Resident #1) reviewed for falls with major injuries, who sustained multiple fractures from a fall out of bed and was repositioned by staff prior to a post fall assessment by a Registered Nurse. The findings include: Resident #1's diagnoses included muscle weakness, repeated falls, anxiety disorder and type 2 diabetes with neuropathy (nerve damage affecting the feet and legs that can cause numbness, tingling, pain and loss of sensation). The significant change in status Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Mental Interview for Mental Status (BIMS) assessment was conducted and identified both short-term and long-term memory problems indicative of moderately impaired cognition and was dependent on staff for bed mobility and transfers.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and review of facility documentation for three (3) of six (6) patients (Patient #5, #6, and #7) reviewed for abuse, the facility failed to update the residents care plans following their physical altercations. The findings included: 1. a. Resident #4 had diagnoses which included Alzheimer's Disease, Schizoaffective Disorder, bipolar type, and Type 2 diabetes mellitus. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #4 had a Brief Mental Interview for Mental Status (BIMS) of double zero (00) indicating severe impaired cognition. The MDS further identified Resident #4 required partial assistance with toileting hygiene and dressing, substantial assistance with showering and personal hygiene, and failed to identify any physical, verbal, or other behavioral symptoms. Review of Resident #4's Care Plan dated 7/23/24 identified difficulty communicating his/her needs due to a language barrier and psychotropic drug use, mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure the clinical record was complete and accurate to include and assessment after an allegation of abuse. The findings include: Resident #1 was admitted with diagnoses that included Alzheimer's disease. An admission MDS assessment dated [DATE] identified Resident #1 had severe cognitive impairment and was dependent for transfers. A resident care plan (RCP) dated 6/12/2024 identified Resident #1 was combative with staff. Interventions directed that Resident #1 had a private NA in room due to impulsiveness and if observed walking without assistance, assist for safety. A physician's order dated 6/4/2024 directed Resident #1 was an assist of for transfers. A facility accident incident report dated 6/27/2024 identified an allegation of staff to resident abuse without injury. NA # 2 reported that NA #1 was rude and rough on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three residents (Resident #1) who were reviewed for accidents, the facility failed to ensure the plan of care was updated timely. The findings include: Resident #1's diagnoses included quadriplegia (partial or total loss of function in the arms, legs, trunk, and pelvis) due to a history of right cerebellar infarct stroke and right femoral neck fracture. The Resident Care Plan (RCP) dated [DATE] identified Resident #1 was at risk for falls due to impaired mobility and poor safety awareness. Interventions directed to keep the call bell within reach and to provide physical and occupational evaluation and treatment as indicated. The quarterly minimum data set (MDS) dated [DATE] identified Resident #1 was confused and was dependent on staff for transfers. Physician orders dated [DATE] directed (2) assist with mechanical lift transfers. The quarterly minimum data set (MDS) dated [DATE] identified Resident #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on tour of the Dietary Department, staff interview, and review of facility policy, the facility failed to ensure the Dietary Department was maintained in a clean, sanitary manner and that food items were consistently labeled and stored to reflect its age or shelf-life. The findings included. Tour of the Dietary Department on 8/2/22 at 10:35 AM during the initial walk-through of the kitchen with the Dietary Manager (DM) identified the following: a. The bumper rail, approximately 12 feet long wrapping around the ice cream freezer/ snacks and soda area was noted to be cracked and with open jagged areas. b. The 4-foot overhead fluorescent light above the ice cream freezer was noted to have a 9-inch crack and open plastic covering. c. The dry area, where the floor and the wall meet were noted to have a heavy accumulation of black grime with cracked flooring. d. The fluorescent light above the area where food gets plated was noted to have a heavy accumulation of black specs on the inside of the cover and a chipped corner to the plastic covering. e. In the cleaning cart area, 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility policy, and interviews for one sampled resident (Resident #162) who utilized an indwelling urinary catheter (Foley), the facility failed to ensure the urinary collection bag was covered. The findings include: Resident #162 was admitted to the facility on [DATE] with diagnoses that included sepsis unspecified organism, urinary tract infection, benign prostatic hyperplasia with lower urinary tract symptoms and urinary retention. Resident #162's care plan dated 5/24/23 identified Resident #162 had an indwelling Foley catheter with interventions that included: encourage fluids by mouth, monitor for signs and symptoms of infection every shift, change the foley bag every two weeks, provide Foley care every shift, and change the Foley catheter every six weeks and as needed. The care plan failed to indicate that the foley bag should be covered. The quarterly MDS dated [DATE] indicated Resident #162 had moderately impaired cognition, required use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one of two sampled residents (Resident #105) reviewed for facility acquired pressure ulcers, the facility failed to develop a baseline care plan to prevent pressure ulcer/injury on admission. The findings include: Resident #105 was admitted to the facility on [DATE] with diagnoses that included dementia, venous insufficiency, mood disturbance, dysphagia, anxiety, and type II diabetes mellitus. The admission resident assessment dated [DATE] identified Resident #105 had intact skin (no pressure ulcers present). The Braden Scale assessment (used to predict risk for pressure ulcer development) dated 2/21/23 identified the resident had a score of 15 which is indicative of mild risk for the development of a pressure ulcer. A physician's order dated 2/21/23 directed to check heels every shift for 3 days and on shower day with the weekly skin assessment. Resident #105's baseline care plan failed to identify areas of concern and/or goals of care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interviews for 1 of 3 sampled residents (Resident #144) reviewed for care planning, the facility failed to ensure a comprehensive care plan was implemented. The findings include: Resident #144's diagnoses included acquired absence of left leg below knee, type 2 diabetes, and benign prostatic hyperplasia. The admission MDS assessment dated [DATE] identified Resident #144 had intact cognition, required limited assistance with dressing and toilet use, required extensive assistance with personal hygiene. Additionally, the assessment identified that it could not be determined if the resident had a history of falls. Further review of the MDS identified the following care areas were triggered and noted as being addressed in the care plan: ADL function/rehab potential, urinary incontinence, pressure ulcer, falls, dental care and pressure ulcer. The resident care plan dated 5/31/23 failed to identify that ADL function/rehabilitation potential, urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interviews for one of two sampled residents (Resident #105) who had a facility acquired pressure ulcer, the facility failed to ensure the registered nurse assessed a newly admitted resident in accordance with professional standards of practice. The findings include: Resident #105 was admitted on [DATE] with diagnoses that included dementia, venous insufficiency, mood disturbance, dysphagia, anxiety, and type II diabetes mellitus. Review of the clinical record identified the following admission resident assessment forms: fall risk, dehydration risk, elopement/wandering, and Braden Scale (assessment of the risk for the development of pressure ulcers/injuries), all dated 2/21/23 were completed by an LPN. The completed assessments failed to reflect that Resident #105 had been assessed by an RN upon admission to the facility. The admission MDS assessment dated [DATE] identified Resident #105 had severe cognitive impairment, required extensive assistance for bed mobility and eating,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and interviews for 1 sampled resident (Resident #144) who required extensive assistance with hygiene, the facility failed to ensure the resident was provided the necessary level of assistance. The findings include: Resident #144's diagnoses included acquired absence of left leg, unsteadiness on feet, and benign prostatic hyperplasia. The admission MDS assessment dated [DATE] identified Resident #144 had intact cognition, required limited assistance with dressing and toilet use, and required extensive assistance with personal hygiene. The assessment further noted that ADL functional/Rehabilitation Potential triggered for this resident and the assessment noted and the decision to include this area on the care plan. Review of the resident care conference signature sheet identified that the resident's care conference was held on 5/31/23. Review of the corresponding care plan failed to identify that the area of ADL functional/Rehabilitation Potential as included I the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review for 1 of 5 sampled residents (Resident #18) reviewed for unnecessary medication, the facility failed to complete bloodwork ordered by the physician. The findings include: Resident #18 was admitted to the facility on [DATE] with diagnoses that included vascular dementia with behavioral disturbance, hypothyroidism, and polyarthritis. The Resident Care Plan dated 8/29/22 through current identified a problem with Activities of Daily Living/functional status. Interventions included to administer medications, assess for fluid excess, diet as ordered, and monitor lab work as ordered. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #18 was severely cognitively impaired and required extensive assistance of 2 for bed mobility, dressing, toilet use, and personal hygiene. A written physician's order dated 3/7/23 directed laboratory testing consisting of a Basic Metabolic Profile (BMP), Free T4, HemoglobinA1C (HgbA1C) and Thyroid Stimulating Hormone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy and interviews for one of six sampled residents (Resident #177) reviewed for nutrition, the facility failed to perform weekly weights per physician's order and failed to ensure that the dietician assessed the resident's weight loss timely. The findings include: Resident #177 's diagnoses included epilepsy, type 2 diabetes mellitus, dementia, cerebral infarction, and anxiety. Physician's orders dated 6/6/23 directed to check weights weekly. Resident #177's care plan dated 6/6/23 identified Resident #177 had a focused are of nutrition related to hypertension, hyperlipidemia, and type 2 diabetes mellitus. Care plan intervention included: diet and snack per physician/dietician order, encourage and document food intake, obtain and document weight as ordered and alert charge nurse if meal intake less than fifty percent. Physician's orders dated 6/7/23 directed for Resident #177 to have a regular diet of regular texture and thin liquid. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy and interviews for 1 of 1 sampled resident (Resident #152) reviewed for Intravenous (IV) Fluids, the facility failed to obtain a physician's order for placement and care of a midline catheter. The findings include: Resident #152 diagnosis included acute cholecystitis, essential hypertension, and anxiety disorder. The 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #152 had severe cognitive impairment, and required extensive assistance with bed mobility, walking, personal hygiene, and dressing. Nurse's notes dated 8/6/23 at 10:16 PM indicated Resident #152 was alert and confused and pulled out the PICC line. The covering APRN was notified and new orders directed the resident be transferred to the hospital for PICC line replacement. Nurse's notes dated 8/7/23 at 3:27 AM indicated Resident #152 returned from the hospital at 3:20 AM. Per Discharge Reference, Resident #152 was seen in the Emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, and facility documentation for 1 of 1 sampled resident (Resident #83) reviewed for pain, the facility failed to ensure a pain assessment was completed when Resident #83 complained of pain. The findings include: Resident #83's diagnosis included pain, displaced fracture of the left tibial tuberosity, and diabetes. The Resident Care Plan dated 2/15/23 identified a problem with pain. Interventions included to approach/complete a pain assessment, assess effectiveness and side-effects and report to MD/APRN. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #83 was moderately cognitively impaired and required extensive assistance of 1 with bed mobility, toilet use, dressing and personal hygiene. The MDS further identified Resident #83 required extensive assistance of 2 for transfers, had pain and was receiving scheduled pain medication and as needed (prn) pain medication. A physician's order dated 5/29/23 directed to complete a pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, review of facility documentation, facility policy, staff annual competencies, and Intravenous (IV) push medication competency for 5 of 6 Registered Nurses (RNs), the facility failed to provide documentation of staff competency for IV push medications and annual staff IV training. The findings include: The facility list of RNs that were trained to administer IV push medication indicated that there were 6 RNs that were trained to administer IV push medications, however, 5 of 6 RNs did not have a certificate of competency for administering IV push medications. An interview with the IV Educator from the pharmacy on 8/8/23 at 3:50 PM identified that all RNs that administer IV push medications must complete a training separate from their IV certification training in order to be considered competent to administer IV push medications. She indicated that she had copies of the certificates for IV push training for the 5 RN staff trained in IV push medications and would forward those. Additionally, on 8/8/23 at 3:50 PM, the IV Educator from the pharmacy also indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for 1 of 6 sampled residents (Resident #87) reviewed for unnecessary medications, the facility failed to ensure target behaviors were monitored and orthostatic blood pressures were monitored, and Abnormal Involuntary Movement Scale (AIMS) was completed. The findings include: Resident #87's diagnoses included right humerus fracture, hypertension, type 2 diabetes mellitus, depression, and anxiety. Physician's order dated 6/22/23 directed to administer Seroquel (antipsychotic medication) 25 milligram (mg) by mouth at bedtime. The care plan dated 6/22/23 identified Resident #87 had the potential for alteration in mood related to diagnosis of depression and anxiety. Care plan interventions included: monitor resident's mood and report changes to physicians, psychiatrist consult, provide emotional support and encourage resident to verbalize feeling. The admission MDS assessment dated [DATE] identified Resident #87 had moderate cognitive impairment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview, the facility failed to ensure the narcotic count was done according to professional standards to identify a narcotic discrepancy. The findings include: Resident #141 was admitted to the facility 4/27/21 with diagnoses that included anxiety disorder, and lower back pain, and pain in the knee. Physician's order dated 4/27/21 directed to administer Diazepam 5mg every 12 hours at 9:00 AM and 9:00 PM. The admission MDS dated [DATE] identified Resident #141 had moderately impaired cognition and received antianxiety medication 6 of the 7 days in the reference period. Observation of the narcotic count at the change of shift on 5/26/21 at 7:15 AM by RN #1 (oncoming 7:00 AM - 3:00 PM nurse) and LPN #3 (off going 11:00 PM - 7:00 AM nurse) identified Resident #141's Diazepam 5mg Narcotic Face Sheet identified there were 6 tablets remaining, however, Resident #141's Diazepam 5mg blister pack contained 7 tablets, (an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interviews for 1 resident (Resident #67) who required Insulin, the facility failed to ensure Insulin was administered according to professional standards within its expiration, and for 1 resident (Resident #141) who had a diagnosis of anxiety, the facility failed to administer the controled according to the physician's order. The findings include: The findings include: 1. Resident #67 was admitted to the facility on [DATE] with diagnosis that included COPD and respiratory failure. The care plan dated [DATE] identified Resident #67 had a diagnosis of diabetes with interventions that included to administer Insulin as per the physician's order. Physician's order dated [DATE] directed to administer Lantus U-100 Insulin (100unit/ml), amount 5 units, subcutaneous at bedtime. The 5-Day MDS dated [DATE] identified Resident #67 received Insulin 7 days during the reference period and had a diagnosis of diabetes. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-27 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews the facility failed to ensure an air conditioner located in the food preparation and storage area was clean, and failed to develop a policy to address a cleaning schedule for the air conditioner. The findings include: Tour of the kitchen with the Director of Food Service on 5/24/21 at 10:50 AM identified a window unit air conditioner was blowing cool air toward the food preparation and food storage areas located directly across from the unit where 3 covered pans of prepared food were noted in steam pans. The air conditioning unit had brown debris coated inside the fan slats and was covered in dust. Interview with the Director of Food Service on 5/24/21 at 10:50 AM identified the air conditioning unit was stored in the kitchen window all winter and was turned on Tuesday 5/17/21 without the benefit of being cleaning when the weather became warm. Additionally, although the dietary department was responsible to clean the unit, no one person was assigned, and the task was not included in staff job descriptions or assignments. Further, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for 2 residents (Resident #62 and 68), reviewed for infection control, the facility failed to follow infection control guidelines related to COVID-19. The findings include: 1. Resident #62's diagnoses included Alzheimer's disease, hypertension and Parkinson's disease. The quarterly MDS dated [DATE] identified the resident had severely impaired cognition. The clinical record identified Resident #63 received the COVID-19 Vaccine (Moderna) - 1st shot on 4/28/21. 2. Resident #68's diagnoses included dementia, peripheral vascular disease and hypertension. The quarterly MDS dated [DATE] identified the resident had severely impaired cognition. The clinical record identified Resident #68 received the COVID-19 Vaccine (Pfizer) 1st shot on 1/6/21; 2nd shot on 1/27/21. Observation on 5/20/21 at 11:30 AM on Station 2 identified NA #1 was in Resident #62 and Resident #68's room. Both residents were awake, dressed and seated in wheelchairs. NA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-05-19 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for five of five sampled residents (Resident #30; #62 #128 #151 and #159) reviewed for resident assessment, the facility failed to ensure the residents Minimum Date Set (MDS) Assessments were transmitted to CMS (Centers for Medicare & Medicaid Services) within 14 days of the MDS completion date and/or the care plan completion date. The findings include: Resident #30 had a quarterly MDS assessment dated [DATE] with a completion date of 4/16/25 (the assessment should be transmitted within 14 days of the completion date). The assessment was required to be submitted by 4/30/25. The facility's transmittal record identified the assessment was transmitted on 5/7/25, which made it seven days late. Resident #62 had a quarterly MDS assessment dated [DATE] with a completion date of 4/9/25 (the assessment should be transmitted within 14 days of the completion date). The assessment was required to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-08-08 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure the daily nurse staffing information was posted in an area visible to residents. The findings include: On 8/7/23 at 1:30 PM interview and observation with the Director of Nursing (DNS) noted the nurse staff posting to be taped to the window of the outside door at the Noble 1 unit entrance, visible only to incoming personnel/visitors/residents entering the facility from the outside. Interview with the DNS on 8/7/23 at 1:30 PM identified she thought nurse staffing information was also posted on the resident unit Noble 1, but observation with the DNS at that time failed to identify posting was located on Noble 1 unit. The DNS further identified the facility consisted of having 3 entrances and 5 resident units, but nurse staff posting was only located on Noble 1 entrance into the facility. Additionally, the DNS identified it was the responsibility of the 11:00 PM to 7:00 AM Nursing Supervisor to complete and post nurse staffing information and identified it should be updated each shift as needed.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-08-08 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical record, facility documentation, and staff interview, the facility failed to provide the required Dementia training for Nurse Aides. The findings include: Although requested the facility was unable to provide documentation that the required 2 hours of yearly dementia competency validations/in-service training for Nurse Aides had been initiated or completed. Interview with the Staff Development Coordinator on 8/8/23 at 11:00 AM identified that he had completed the revalidation for Dementia training of regular staff and could provide an education board, but he was unable to locate any of the staff signed documentation for attendance. The education board consisted of 4 flyers related to dementia. Interview with the Director of Nursing (DNS) on 8/8/23 at 11:00 AM identified that the facility had a facility staff competency day but could not provide documentation for the mandatory 2 hours of Dementia training. The facility was unable to produce documentation of competency validation or in-service training for facility staff. The facility consisted of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-08-08 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, and staff interviews for 2 of 6 sampled residents (Resident #38 & #160) reviewed for Preadmission Screening and Resident Review (PASRR), the facility failed to ensure the MDS was accurately coded to reflect the status of PASRR level II. The findings include: 1. Resident #38 was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, anxiety disorder, and unspecified congestive heart failure. Review of the clinical record identified Resident #38 had PASSAR Level II assessment dated [DATE] that identified that the assessment was performed while the resident was residing at a different nursing home. The admission MDS assessment dated [DATE] identified Resident #38 was admitted to the facility from another nursing home, had intact cognition, required supervision with bed mobility, transfers and ambulation. The assessment further identified that the resident had not been evaluated for a level II PASRR and determined to have a serious mental illness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-08-08 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation and staff interviews for 2 of 3 Nurse Aides (NA #2 and NA #3) reviewed for personnel files, the facility failed to complete annual performance evaluations. The findings include: 1. NA #2's date of hire was 2/1/08 and performance evaluations were completed in 2019 and September 2021. There were no subsequent yearly performance evaluations completed (due February 2020 and 2022). 2. NA #3's date of hire was 5/26/99 and performance evaluations were completed in August 2020 and August 2021. The facility was unable to locate any performance evaluations completed for August 2022. Interview with the Director of Nursing (DNS) on 8/8/23 at 10:50 AM indicated that the Unit Managers on the 7:00 AM-3:00 PM shift and shift supervisors for the 3:00 PM to 11:00 PM and the 11:00 PM to 7:00 AM shift were responsible for performing and submitting yearly performance evaluations and the DNS was responsible for reviewing them. The DNS indicated that she could not locate yearly performance evaluations for NA #2 and NA #3. Interview with the DNS on 8/8/23 at 10:50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-08-08 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interview, facility tour, and facility observation of the emergency 3-day water supply storage located in the basement, the facility failed to ensure the area was maintained, clean and free from disrepair. The findings include: Observation and tour of the 3-day water supply storage area located in the basement with the Dietary Manager on 8/2/23 at 11:00 AM identified cracked and missing ceiling tiles, a heavy accumulation of dust and grime on all surfaces, and heavy accumulation of debris (torn cardboard/sheet rock like debris) and grime on floor. Interview with the Dietary Manager on 8/2/23 at 11:00 indicated that the 3-day storage area did not have functioning lights or switches and that the 3-day water supply was stored in an old maintenance room. Additionally, the Dietary Manger could not identify when the room had last been cleaned or who was responsible for the cleaning and upkeep of the room.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$69,928 in federal fines across 3 penalties.

  • $10,358 — penalty dated 2025-10-06
  • $14,505 — penalty dated 2025-04-08
  • $45,065 — penalty dated 2023-12-12

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
FIDANZA, JAMESIndividualCORPORATE DIRECTORsince 01/30/2024
LARGE, MERCEDESEIndividualCORPORATE DIRECTORsince 03/23/2009
LATINA, MICHAELIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2024
MARTINEZ, CYNTHIAIndividualCORPORATE DIRECTORsince 07/28/2020
MOORE, P WAYNEIndividualCORPORATE DIRECTORsince 07/28/2020
SHAHEN, CYNTHIAIndividualCORPORATE DIRECTORsince 11/27/2018
THOMPSON, WILLIAMIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNFsince 02/05/2024
BALDONI, DOREENIndividualCORPORATE OFFICERsince 03/20/2018
CANUEL, DAVIDIndividualCORPORATE OFFICERsince 09/24/2007
GILLAND, PATRICKIndividualCORPORATE OFFICERsince 02/19/2001
GOLAS, MARGARETIndividualCORPORATE OFFICERsince 11/27/2018
MCGOVERN, KENNETHIndividualCORPORATE OFFICERsince 07/28/2020
ANQUILLARE, JOSEPHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2002

CMS files one row per role, so the 19 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$23.2M
Net patient revenuemost recent cost report
-10.7%
Operating marginrevenue minus expenses
$1.2M
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 7%Other / private 21%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$401per resident / day
operating cost
$12,177per month
≈ monthly operating cost
$362per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075063. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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