Meriden Health And Rehab
360 Broad Street, Ste 1, Meriden, CT 06450 · For profit - Limited Liability company · 90 certified beds · (203) 237-8815 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $29,965 in federal fines (most recent 2025-01-13)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (75%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.3% | 18.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 9.8% | 6.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 2.3% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.7% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 27.1% | 22.3% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 6.3% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 11.2% | 16.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 25.6% | 17.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 80.8% | 93.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.4% | 4.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 23.8% | 24.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 24.1% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.7% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 41.7% | 69.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 38.0% | 24.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 24.6% | 10.7% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
41.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 35% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 41.5%CMS range 28.4–57.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 6.7–16.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.19 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 78.8 residents a day — about 88% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.94 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 4.16 on weekdays — 19% thinner on weekends. RN hours go from 0.75 to 0.58 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 75% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
49 citations, most serious first. The 12 most serious are shown; the remaining 37 are one tap away and print in full.
- Immediate jeopardy · J2025-03-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #3) reviewed for medication errors, the facility failed to prevent a significant medication error by failing to accurately transcribe Providers order's and verify Provider's orders for a resident readmitted to the facility. This failure resulted in the finding of Immediate Jeopardy. The findings include: Resident #3 was admitted to the facility in September of 2024 with diagnoses including type 2 diabetes mellitus, Parkinson's disease, anxiety disorder and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 had moderately impaired cognition (Brief Mental Interview for Mental Status (BIMS) score of 12) and required supervision assistance with transfers and moderate assistance with bed mobility. The Resident Care Plan (RCP) dated 1/7/25 identified that Resident #3 had diabetes mellitus. Interventions included to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, and staff interviews for one (1) of three (3) residents (Resident #1), reviewed for diabetic management, the facility failed to notify the physician of a decreased blood glucose measurement prior to administering a dose of insulin (that was based on a higher blood glucose result) resulting in Resident #1 being found unresponsive approximately 3 hours later with a blood glucose level of 28 (a normal blood glucose level is between 70 and 120). Additionally, the facility failed to ensure emergency glucagon was readily available for a resident who was unresponsive and experiencing a hypoglycemic event. These failures resulted in a finding of Immediate Jeopardy. The findings include: Resident #1's diagnoses included type 2 diabetes mellitus with long term use of insulin. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact cognition, required minimum assistance with activities of daily living, and received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review,, facility policy review,, and interviews for one of three residents (Resident #1) reviewed for elopement, the facility failed to ensure a wander/elopement assessment was completed every quarter in accordance with facility policy. The findings include: Resident #1's diagnoses included diabetes, alcoholic cirrhosis and alcoholic chronic pancreatitis. Review of record identified Resident #1 was admitted to the facility during 12/2026, and had a court appointed Conservator of Person (COP). Review of facility Elopement Risk Evaluation dated 12/4/2026 indicated Resident #1 had poor decision-making skills, had the ability to exit the facility, and had a history of substance abuse. The evaluation identified Resident #1 was not at risk of elopement. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #1 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen, indicative of no cognitive impairment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of clinical records, facility documentation, and facility policies, and interviews for one sampled resident (Resident #1)reviewed for a change in condition, the facility failed to ensure staff activated emergency medical services timely after a change in condition was identified and after directed by the APRN, resulting in a delay of transport to the hospital by forty-one (41) minutes. The findings include: Resident #1 was admitted to the facility with diagnoses that included multiple sclerosis (MS), paraplegia (partial or complete loss of movement in the lower half of the body including both legs), dementia and depression. A quarterly Minimum Data Set (MDS) assessment with an Assessment Reference Date (ARD) of 2/14/2026 identified Resident # 1 had a Brief Interview for Mental Status (BIMS) score of 13, alert and oriented and was dependent for personal hygiene, bed mobility and transfer. A resident care plan (RCP) dated 12/12/2025 identified Resident #1 had anemia, and took medications for depression, hypertension and pain. Interventions included to monitor for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility documentation review, facility policy review, and interviews for two of three residents (Resident #2 and Resident #7) reviewed for accidents, the facility failed to provide adequate supervision to ensure the residents were free from mistreatment, and failed to protect a roommate when placed in a room with a resident with known behaviors of pushing a resident out of bed. The findings include:a. Resident #1's diagnoses included dementia, schizoaffective, liver failure, and brain lesion. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a BIMS score of zero out of fifteen, indicative of severe cognitive impairment, required supervision or touching assist with transfers and ambulation, and was on hospice services. The Resident Care Plan (RCP) dated 6/21/2025 identified impaired thought processes due to schizoaffective disorder and wandering behaviors. Interventions directed assist as needed, and staff must be present on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-26 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) of three (3) sampled residents (Resident #1) who was a new admission and had a history of fall prior to admission, the facility failed to develop a baseline admission care plan that addressed Resident #1's risk for fall until after Resident #1 sustained a fall on 3/16/25 (eighteen (18) days after admission). Resident #1's diagnoses included metabolic encephalopathy, osteoarthritis, osteomyelitis, low back pain, muscle weakness, history of falls and difficulty in walking. The admission fall risk assessment dated [DATE] identified Resident #1 was at a moderate risk for falls. The assessment indicated Resident #1 was confined to a chair, was unable to independently come to a standing position and utilized an assistive device e.g. cane, walker, etc. The admission Nursing assessment dated [DATE] identified Resident #1 was oriented to person, place, time, and situation, was incontinent of bowel and bladder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) of three (3) sampled residents (Resident #2) who had a history of falls, the facility failed to implement the care plan intervention to have mats on each side of the bed for safety. The findings include: Resident #2's diagnosis included dementia, hemiplegia and hemiparesis (one sided weakness) following cerebral infarction (stroke) affecting the left side, muscle weakness, and difficulty walking. The admission Minimum Data Set (MDS) dated [DATE] identified Resident #2 rarely or never made decisions regarding tasks of daily life, was incontinent of bowel and bladder, and required total staff assistance with bed mobility, and transfers and toileting. The Resident Care Plan dated 2/14/25 identified Resident #2 was a high risk for falls. Interventions directed to anticipate and meet the resident's needs, ensure the call light is within reach and encourage the resident to use it for assistance as needed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-26 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of facility documentation, facility policies, and interviews for one (1) of three (3) sampled residents (Resident #1) who had an unwitnessed fall, the facility failed to ensure Resident #1's was not left alone on the floor while waiting for Emergency Medical Services (EMS) personnel arrived to transport Resident #1 to the Emergency Department. The findings include: Resident #1's diagnoses included metabolic encephalopathy, osteoarthritis, osteomyelitis, low back pain, muscle weakness, history of falls and difficulty in walking. The admission fall risk assessment dated [DATE] identified Resident #1 was at a moderate risk for falls. The assessment indicated Resident #1 was confined to a chair, was unable to independently come to a standing position and utilized an assistive device e.g. cane, walker, etc. The admission Nursing assessment dated [DATE] identified Resident #1 was oriented to person, place, time, and situation, was incontinent of bowel and bladder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-14 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for resident rights, the facility failed to ensure the physician/APRN was notified timely of critical x-ray results. The findings include: Resident #1's diagnoses included multiple sclerosis, obstructive and reflux uropathy, and constipation. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen (15/15), indicative of cognitively intact and required assistance with ADLs (activities of daily living). The Resident Care Plan (RCP) dated 1/14/2025 identified Resident #1 was at risk for constipation related to a history of constipation, pain medication use, and decreased mobility. Interventions directed to administer medications as ordered, bowel protocol when indicated, and observe for signs and symptoms of constipation or extended abdomen that may indicate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for resident rights, the facility failed to ensure staff accessed x-ray results timely for a resident with a possible small bowel obstruction. The findings include: Resident #1's diagnoses included multiple sclerosis, obstructive and reflux uropathy, and constipation. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen (15/15), indicative of cognitively intact and required assistance with ADLs (activities of daily living). The Resident Care Plan (RCP) dated 1/14/2025 identified Resident #1 was at risk for constipation related to a history of constipation, pain medication use, and decreased mobility. Interventions directed to administer medications as ordered, bowel protocol when indicated, and observe for signs and symptoms of constipation or extended…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-24 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of personnel files for five (5) of five (5) Nurse Aides (NA #3, #4, #5, #6 and #7) and interviews, the facility failed to complete annual performance appraisals. The findings include: Review of the personnel file for NA #3 identified the last performance appraisal in NA #3's personnel file was dated 11/29/23 (16 months ago). NA #3's Date of Hire (DOH) was noted to be 3/21/2017. Review of the personnel file for NA #4 identified that there was not a past performance appraisal in NA #4's personnel file. NA #4's DOH was noted to be 11/20/2018. Review of the personnel file for NA #5 identified the last performance appraisal in NA #5's personnel file was dated 11/7/23 (16 months ago). NA #5's DOH was noted to be 6/7/1994. Review of the personnel file for NA #6 identified the last performance appraisal in NA #6's personnel file was dated 11/14/23 (16 months ago). NA #6's DOH was noted to be 4/24/2012. Review of the personnel file for NA #7 identified the last performance appraisal in NA #7's personnel file was dated 11/9/23 (16 months ago). NA #6's DOH was noted to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #4) reviewed for care plans, the facility failed to create and implement a Resident Care Plan (RCP) for bowel incontinence and wounds per facility policy. The findings include: 1. Resident #4 was admitted to the facility with diagnoses that included pyelitis cystica (small cysts in the ureters) and pressure ulcer of the sacral region. The admission assessment dated [DATE] identified Resident #4 was not orientated to person, place, time and/or situation, was dependent on two or more staff for activities of daily living (ADL's), had right and left buttock unstageable pressure ulcers and was incontinent of stool. The Norton Scale for predicting risk of pressure ulcers dated 2/6/25 identified a score of six (6) indicating he/she was at high risk for developing pressure ulcers. The Wound Physician note dated 2/14/25 identified Resident #4 had an unstageable gluteal cleft wound measuring 6.5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 37 citations
- Potential for harm · Dcited before2025-03-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #3) reviewed for admission orders and one (1) of (3) residents (Resident #7) reviewed for skin assessments, the facility failed to follow a provider's order directing to hold Levemir (long-acting insulin) for a blood sugar less than 80 and failed to ensure preventative weekly skin assessments (body audits/skin checks) were performed per provider order and facility protocol. The findings include: 1. Resident #3's diagnoses included type 2 diabetes mellitus, Parkinson's disease, anxiety disorder and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 had moderately impaired cognition (Brief Mental Interview for Mental Status (BIMS) score of 12) and required supervision assistance with transfers and moderate assistance with bed mobility. The Resident Care Plan (RCP) dated 1/7/25 identified that Resident #3 had diabetes mellitus.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-24 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) residents (Resident #2 and Resident #3) reviewed for abuse, the facility failed to ensure social services support was provided timely following a resident-to-resident altercation within the facility. The findings include: 1. Resident #1's diagnoses included Alzheimer's disease, dementia with behavioral disturbances, anxiety disorder and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of zero (0) indicative of severely impaired cognition and was independent with bed mobility, transfers and ambulation. Additionally, it identified that Resident #1 did not exhibit physical or verbal behaviors directed towards others. Review of the facility Reportable Event (RE) dated 3/2/25 identified that at 2:00 PM, Nurse Aide (NA) #1 was ambulating Resident #2 out of the hallway bathroom to his/her wheelchair outside of the bathroom.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-06 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled resident (Resident #1) who were reviewed for a change in condition, the facility failed to conduct a complete and accurate assessment when the resident was unresponsive. The findings include: Resident #1's diagnoses included Alzheimer's, heart failure, and respiratory failure. The Resident Care Plan dated [DATE] identified an alteration in respiratory status and congestive heart failure. Interventions included to document changes in gait, restlessness, air hunger, and lethargy. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of 0 indicating Resident #1 rarely or never made decisions regarding tasks of daily life and required substantial assistance with activities of daily living. An Advanced Practice Registered Nurse (APRN) progress note dated [DATE] identified Resident #1's advanced directives directed full…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who wandered throughout the unit, the facility failed to ensure the resident who resided on the memory care unit was not able to exit the unit through the locked door. The findings include: Resident #1's diagnoses included dementia, phobic anxiety, and mood disorder. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, had difficulty focusing attention, and ambulated independently. The Resident Care Plan initiated on 8/26/24 identified Resident #1 was a wanderer, an elopement risk and wandered aimlessly. Interventions directed to identify patterns of wandering, redirect as needed, and provide structured activities. The nurse's note dated 2/3/25 at 2:05 PM identified the charge nurse was made aware by the assigned nurse aide that Resident #1 was exit seeking, redirection was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-13 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and review of facility policy for 3 of 24 residents (Resident #1, #41, and #46) reviewed for Advanced Directives, the facility failed to complete an Advance Directive form upon admission. The findings include: 1. Resident #1's diagnoses included chronic obstructive pulmonary disease, Erb's Paralysis, and hypertension. The Resident Care Plan dated 11/22/24 identified Resident #1 had an Advanced Directive in place as a full Code (to be resuscitated). A nurse practitioner note dated 11/22/24 directed Resident #1 to be a full code A social services note dated 11/26/24 identified that Resident #1 was a full code. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 was cognitively intact, required moderate assistance with personal hygiene, and utilized a manual wheelchair for mobilization. An interview with the Medical Records Coordinator on 1/8/25 at 10:34 AM identified the facility failed to complete a signed Advanced Directive form for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-13 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 1 of 2 sampled residents reviewed for activities (Resident #7), the facility failed to provide activities of interest. The findings include: Resident #7 diagnosis included mild cognitive impairment, anxiety disorder, and adjustment disorder with depressed mood. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #7 enjoyed listening to music as an activity of importance. The quarterly MDS dated [DATE] identified Resident #7 was severely cognitively impaired and required maximum assistance from staff for bed mobility and dressing, mechanical lift for transfers, and set up for meals. The Resident Care Plan (RCP) dated 6/5/24 identified a mood problem. Interventions included reviewing the activity calendar, encourage to identify activities of choice and provide materials and supplies as needed. The RCP failed to identify Resident #7's interest in music (per the MDS dated [DATE]) or any other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-13 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and review of facility policy, the facility failed to ensure resident identifiable information and resident medical records were stored in a secure location. The findings include: Observations on 1/9/25 at 2:28 PM in an unoccupied wing of the facility identified the following: 1. In room [ROOM NUMBER], (unlocked), 9 bankers boxes were observed stored in a closet below a preventative fire suppression (sprinkler) device. The boxes contained resident medical records with personally identifiable information including name, date of birth , medical record number, and diagnoses. Additionally, a dead mouse was located within room [ROOM NUMBER] near the bankers boxes. 2. In room [ROOM NUMBER], (unlocked), 3 bankers boxes containing resident records from 2020 and 2 bankers boxes containing yellow controlled substance disposition records (narcotic sheets), identifying the residents name as well as the prescribed medication, dated September of 2022 were stored below a preventative fire…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility policy, and interviews during a tour of the laundry area, the facility failed to ensure clean laundry and hangers were stored under sanitary conditions according to infection control principles. The findings include: Observation and interview with Laundry Aide #1, the Administrator, Infection Preventionist, RN #2, and Maintenance Director, in the Laundry Department on 1/9/25 at 1:45 PM, located in a barn next to the facility on campus, identified in the soiled laundry area, a dirty laundry bin. The bin contained a bag of dirty, personal, resident laundry. Clean hangers were noted to be hanging from the edge of the dirty bin, as well as clean hangers stored under and next to a bag containing dirty resident laundry. More clean hangers were noted to be stored on top of a dirty item receptacle. Laundry Aide #1 identified the hangers were considered clean and ready for use to hang clean laundry. RN #2 indicated clean items should not be stored with dirty items. Observation and interview in the clean laundry area, identified a clean laundry bin filled with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review for 1 of 2 residents (Resident #7) reviewed for activities, the facility failed to develop and implement a comprehensive individualized care plan related to resident activities of interest, and for the only sampled resident, (Resident #24), reviewed for edema, the facility failed to implement the Resident Care Plan to monitor the resident for Congestive Heart Failure (CHF). The findings include: 1. Resident #7 was admitted to the facility in March 2022 with diagnoses that included mild cognitive impairment, anxiety disorder, and adjustment disorder with depressed mood. The annual Minimum Data Set (MDS) assessment dated [DATE] identified listening to music as an activity of importance. The quarterly MDS assessment dated [DATE] identified Resident #7 was severely cognitively impaired and required maximum assistance from staff for bed mobility and dressing, a mechanical lift for transfers, and set up assistance for meals. A Resident Care Plan (RCP) dated 6/5/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review for 1 of 3 residents (Resident #20) reviewed for accidents, the facility failed to complete a neurological assessment for a resident who had an unwitnessed fall with a head injury and for the only sampled resident, (Resident #54), reviewed for death, the facility failed to complete a comprehensive assessment at the time of pronouncement of death per professional standards of practice. The findings include: 1. Resident #20's diagnosis included Parkinson's disease, diabetes mellitus, and hypertension. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #20 was cognitively intact, set up for eating, needed partial/moderate assistance for transfers, and was independent for dressing. The Resident Care Plan in effect on [DATE] identified Resident #20 was at risk of falls due to Parkinson's disease and anemia. Interventions included monitor for and correct unsafe practices and monitor for changes in mobility. A nurses note dated [DATE] at 1:53 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy, review of facility documentation, and staff interviews for three (3) sampled residents (Residents #1, #2, and #3) who were reviewed for an allegation of neglect, the facility failed to ensure the residents were fed and provided incontinent care by the assigned staff during the 3-11PM shift. The findings include: 1. Resident #1's diagnoses included dementia, generalized idiopathic epilepsy, and restlessness and agitation. The annual Minimum Data Set assessment (MDS) dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, required setup or clean-up assistance with eating, was frequently incontinent of bowel and bladder, and dependent on staff for toileting hygiene. The Resident Care Plan dated 11/11/24 identified Resident #1 needed assistance with activities of daily living. Interventions directed to assist with eating and to provide incontinent care after each episode of incontinence. The nurse's note dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy, review of facility documentation, and staff interviews for three (3) sampled residents (Resident #1, Resident #2, and Resident #3) who were reviewed for an allegation of neglect, the facility failed to ensure the allegation was reported immediately to the Administrator and/or designee and to the State Agency within two (2) hours after the allegation was identified. The findings include: 1. Resident #1's diagnoses included dementia, generalized idiopathic epilepsy, and restlessness and agitation. The annual Minimum Data Set assessment (MDS) dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, required setup or clean-up assistance with eating, was frequently incontinent of bowel and bladder, and dependent on staff for toileting hygiene. The Resident Care Plan dated 11/11/24 identified Resident #1 needed assistance with activities of daily living. Interventions directed to assist with eating and to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0940 — failed to train staff — isolatedDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of employee personnel files, review of facility policy, facility documentation, and interviews for one (1) of four (4) sampled staff (NA #1) who was employed by an outside agency, the facility failed to ensure the agency staff member was provided orientation and education prior to beginning the shift for the first time in accordance with facility policy. The findings include: Review of facility documentation for the completion of agency employee orientation and education reflected a nurse aide, Nurse Aide (NA) #1, was not provided orientation and training prior to working for the first time at the facility on 11/10/24. Interview with NA #1 on 11/22/24 at 1:30 PM identified it was her first time at the facility on 11/10/24 and indicated she was not provided with orientation or education on facility policies, including the facility abuse and neglect policy, prior to beginning the 3-11PM shift. Interview and review of facility documentation with the Director of Nursing (DON) on 11/22/24 at 2:04 PM identified although the facility had a policy and procedures for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-01 · tag F0741 — failed to have staff trained for behavioral health — isolatedEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, and interviews, the facility failed to ensure that a resident's blood glucose level was obtained by a qualified staff member. The findings include: Resident #1's diagnoses included Parkinson's disease and type 2 diabetes mellitus with long term use of insulin. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was alert and oriented. The Resident Care Plan (RCP) dated 3/13/2024 identified Resident #1 is at risk for complication related to diabetes mellitus, as evidence by hypo/hyperglycemia with interventions that directed to monitor for signs/symptoms of hypo/hyperglycemia, medications as ordered, assess, monitor, record, and report any changes, concerns to MD and family/conservator. Interview with RN #2 on 4/22/2024 at 11:10 AM identified she was the RN supervisor and Resident #1's charge nurse for the 7:00 AM to 3:00 PM on 4/07/24. RN #2 identified that during 11:00 PM to 7:00 AM shift report from RN #1 it was identified that Resident #1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, facility policy review, and interviews for one of three sampled residents (Resident #1) who were reviewed for an allegation of abuse, the facility failed to report to the Department of Public Health (DPH) an allegation of sexual abuse after it was reported by Resident #1's Conservator of Person (COP) that he/she received a report that Resident #1 was found in his/her room, unclothed with another resident. The findings include: Resident #1's diagnoses included Parkinson's disease, chronic kidney disease, Alzheimer's disease, depression, and anorexia. The quarterly Minimum Data Set assessment dated [DATE] identified that Resident #1 rarely or never made decisions regarding tasks of daily living and required limited assistance with turning and repositioning while in bed and getting in and out of the bed and chair, was dependent for dressing and required extensive assistance with toileting and personal hygiene. Review of a complaint submitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three sampled residents (Resident #1) who were reviewed for an allegation of abuse, the facility failed to investigate an allegation of sexual abuse by Resident #1 after it was reported by Resident #1's Conservator of Person (COP). The findings include: Resident #1's diagnoses included Parkinson's disease, chronic kidney disease, Alzheimer's disease, depression, and anorexia. The quarterly Minimum Data Set assessment dated [DATE] identified that Resident #1 rarely or never made decisions regarding tasks of daily living and required limited assistance with turning and repositioning while in bed and getting in and out of the bed and chair, was dependent for dressing and required extensive assistance with toileting and personal hygiene. Review of a complaint submitted to the Department of Public Health (DPH) by Resident #1's COP (Person #1) identified Person #1 had been notified by a staff member at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-17 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record reviews, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident # 21 and Resident #43) reviewed for hospitalization, the facility failed to ensure notice of a hospital transfer was sent to the representative of the Office of the State Long-Term Care Ombudsman. The findings included: 1. Resident #21 was admitted with diagnoses that included chronic kidney disease, type II diabetes mellitus and vitamin D deficiency. The quarterly MDS assessment dated [DATE] identified Resident #21 had moderate cognitive impairment, required total assist with ADL and did not have a swallowing disorder. The care plan dated 6/28/22 identified Resident #21 had an alteration in cognitive status and potential alteration in nutritional status related to variable intake. Interventions included to monitor and report changes to physician, provide diet as ordered and monitor for tolerance to diet. Review of the nursing progress notes dated 7/22/22- through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-17 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the clinical record, facility documentation, facility policy, and interviews, the facility failed to ensure initial intravenous (IV) therapy certifications and annual competencies were completed for all nursing and nurse aide staff. The findings include: A review of the IV certifications identified 15 out 25 licensed nursing staff did not have documented initial certifications. A review of the annual competencies identified 11 out of 24 licensed staff and 11 out 30 nurse aide staff had not completed annual competencies in IV therapy. An interview on 10/12/22 at 9:02 AM with RN #1 identified she was the Infection Preventionist (IP) for the facility for the previous nine years. RN #1 indicated a former employee was previously responsible for maintaining certifications and annual competencies but had resigned in May 2022 and there was no replacement. RN #1 indicated she was not formally delegated the task of maintaining IV certifications and training for competencies. However, she started training in June 2022 when she noted competencies were incomplete for all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-17 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation of educational training, review of facility policy and interviews, the facility failed to ensure that nursing staff had annual training or competency validation for dementia. The findings included: A review of the facility's 2021 Education fair sign in sheets for dementia education/ training, identified NA #1 last attended Dementia training on 2/17/21; NA #2 attended Dementia training on 2/16/21; and NA #3 last attended Dementia training on 4/13/21. Additionally, LPN #1 did not sign in that she attended the 2021 education fair; LPN #3 last attended Dementia training on 3/21/21; and LPN #4 last attended Dementia training on 3/1/21. The Facility assessment dated 2022 identified that Dementia is a resident condition that the facility cares for. The Facility Assessment in part further directs that all staff will have the necessary tools and education to work with the needs of the dementia population. This process will ensure that staff is knowledgeable and will be able to provide quality care, empathy and support to the residents, colleagues,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation and facility policy and interviews, the facility failed to ensure medications were stored in a safe and secure manner and the facility failed to ensure the parenteral intravenous fluid and supplies in the emergency box were not expired. The findings included: 1. An observation on [DATE] at 9:22AM identified a treatment cart at the end of a resident hallway was left unattended with the keys in the lock. An interview on [DATE] at 9:22AM with LPN #1 identified she was the assigned nurse for the unit on that day. LPN #1 indicated keys were required to be always secured with the nurse. LPN #1 indicated the keys were inadvertently left in the cart unsecured as she was attempting to create name tags for staff using tape obtained for the cart. LPN #1 also indicated she left the cart unattended due to hearing a resident call out. 2. An observation on [DATE]/ at 2:01 PM identified one of three medication carts had 14 unidentified medications on the bottom of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-17 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the Infection Control Program for Immunization, review of facility documentation, facility policy review and interviews, the facility failed to provide the responsible party with the annual flu vaccine education. The findings include: The review of facility Infection Control documentation for 2022 annual flu vaccination identified the responsible party verbally consented for the annual flu vaccine but failed to reflect that the responsible received education regarding the flu vaccine for 2022. Interview with RN #1 (infection control nurse) on 10/13/22 at 1:30PM identified that she obtained the 2022 to 2023 annual flu vaccine through verbal consent. She further indicated after obtaining a verbal consent from the responsible party she would document that she obtained the verbal consent on the consent form to administer the annual flu vaccine. She also identified that she did not indicate in the documentation the responsible person was given any education regarding the flu vaccine. The facility failed to provide an education prior to obtaining a consent to the 2022…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and interviews for two residents (Resident # 47 and Resident # 51) observed during mealtime, the facility failed to ensure the residents were provided a dignified dining experience. The findings included: 1. Resident # 47's diagnoses included in part, unspecified dementia with behavioral disturbance, anxiety, difficulty walking and repeated falls. The care plan dated 8/15/2022 indicated Resident #47 had a potential for alteration in nutritional status related to variable oral intake. Interventions directed in part a regular diet, to offer meal preferences and to monitor for tolerance of diet. The care plan further indicated potential for self-care deficit related to dementia with behavioral disturbances. Interventions directed in part, to assist as needed, cue and to encourage and praise efforts. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 47's ability for cognitive decision making is severely impaired. The MDS assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-17 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of the Resident Council Minutes, Interview with the Resident Interview and staff interviews, the facility failed to follow up on Resident Council Concerns timely regarding cleaning the shower areas on CHI and CH2. The findings included: An interview on with the Resident Council on 10/13/22 at 8:40 AM and review of the Resident Council Minutes from July 24, 2022, through September 22, 2022, identified the residents expressed a concern regarding the cleanliness of the showers on CHI and CH2. However, further review of the Resident Council Minutes July 24, 2022, through September 22, 2022, failed to reflect the resident's concerns regarding the cleanliness of the shower son CH1 and CH2 had been resolved. Interview with the Director of Maintenance and the Administrator on 10/17/22 at 10:05 AM the Director of Maintenance identified he thought the housekeeper had follow up to showers concerns on CH1 and CH2. Interview with the Housekeeper on 10/17/22 10: 05 AM to 10:10 AM identified she usually clean the bathroom room and shower device in the shower rooms daily. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-17 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of the facility Beneficiary Protection Notification, review of facility documentation and staff interview for one of three sampled residents for (Resident # 48), the facility failed to ensure a resident signature was obtained attesting to notification of denial of payment. The findings include: A review of Resident # 48's Beneficiary Protection Notification on 10/13/22 noted the resident longer required skilled nursing services. Further review of the form lacked a signature from resident and /or responsible party indicating last skilled nursing covered day was 9/27/22. A telephone call was made on 9/23/22 to the resident's Power of Attorney (POA) which indicated the responsible party was out of town. However, the form lacked a signature from the responsible part attesting that he/she agreed with the notification and decision regarding appeal decision. Further review of facility documentation failed to reflect that an additional attempt was made by the facility to obtain Resident # 48's POA signature attesting that he/she agreed with the notification and decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interviews, the facility failed to ensure the cleanliness of a dining area used by residents. The findings include: Observations of the memory care dining room on 10/12/2022 at 2:10 PM identified a dried sticky substance on the floor next to a dining table and a fluffy raised substance on the floor to the left side of the dining room next to a table along with a used spoon. On 10/12/2022 at 2:10 PM an interview with LPN # 1 indicated the dining room usually gets cleaned around 1:00 PM and indicated she would call someone now to clean the area. On 10/12/2022 at 2:20 PM interview with the Maintenance Director indicated the dining room is usually cleaned around 10:00 AM then after lunch and again before the staff go home. He further indicated that his staff were down a person that day and that is why the dining room had not been cleaned yet.
- Potential for harm · Dcited before2022-10-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record reviews, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident # 21) reviewed for hospitalization, the facility failed to ensure hospital recommendations were responded to timely for a resident determined to require strict aspiration precautions upon discharge and for one resident (Resident # 26) reviewed for activities of daily living, the facility failed to ensure that staff followed physician's orders. The findings included: 1. Resident #21 was admitted with diagnoses that included chronic kidney disease, type II diabetes mellitus and vitamin D deficiency. The quarterly MDS assessment dated [DATE] identified Resident #21 had moderate cognitive impairment, required total assist with ADL and did not have a swallowing disorder. The care plan dated 6/28/22 identified Resident #21 had an alteration in cognitive status and potential alteration in nutritional status related to variable intake. Interventions included to monitor and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy review and interviews for 1 of 4 residents (Resident #32) reviewed for pressure ulcer, the facility failed to ensure that the dietician was inform of the pressure ulcer timely and for 1 sampled residents (Resident #26) reviewed for orthotic supports, the facility failed to ensure that a left heel bootie was in place when Resident #26 was in a custom wheelchair in accordance to the plan of care and for 1 of 4 sampled residents ( Resident #42) reviewed for at-risk for pressure ulcers, the facility failed to ensure that the air mattress was applied with in accordance to physician's orders.The findings included: 1. Resident #32 ' s diagnoses included right femur fracture, anorexia, depression, anxiety, and dementia. The physician's order dated 8/20/22 directed to use right knee immobilizer which was to be kept in place at all times. May remove for care and skin check every shift only until right femur fracture was healed. The Resident Care Plan (RCP) dated 8/22/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, review of facility policy, and interviews for one sampled resident (Resident #26), the facility failed to ensure a physician's order was obtained for oral suctioning. The findings include: Resident #26's diagnoses included schizophrenia, unspecified dementia, anxiety, hypertension, and comfort measures provided by Hospice. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident # 26 had severe cognitive impairment and required total assistance with personal hygiene. Observations on 10/11/22 at 10:45 AM identified the resident was observed in bed, unresponsive. Suctioning tubing and canister were not labeled when last changed. Suction canister contained approximately 30cc of clear fluid. Review of the nurse's note dated 9/1/22 through 10/11/22 failed to identify suctioning was being provided to the resident. Review of the physician's orders and hospice notes dated 8/22/22 to 10/12/22 failed to identify an order for suctioning. 10/14/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-17 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and interviews for one resident (Resident # 47) reviewed for Accidents, the facility failed to ensure a proper fitting bed mattress to the bed frame for a resident to prevent a potential hazard. The findings include: Resident # 47's diagnoses included difficulty walking, unspecified dementia with behavioral disturbance and repeated falls. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 47's ability for cognitive decision making was severely impaired. The assessment further indicated that Resident #47 required total assistance of 2 persons for bed mobility and transfer. The Care Conference form dated 9/8/2022, indicated Resident #47 was at risk for falls related to poor safety awareness. Interventions included in part, to monitor and correct unsafe practices when observed. The care plan further indicated Resident #41 had a potential for self-care deficits related to dementia with behavioral disturbance. Interventions included in part…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-17 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interviews for one resident (Resident # 41) reviewed for dementia care, the facility failed to provide adequate testing for a resident receiving an antipsychotic medication. The findings include: Resident #41's diagnosis included dementia with behavioral disturbances personal history of traumatic brain injury, and anxiety disorder. The physician's order dated 5/12/2022 at 12:02 PM directed a psychiatric consult and treatment as indicated. The physician's orders (original order date 3/12/2022) dated 5/12/2022 at 12:02 PM, 6/12/2022 at 9:06 AM, 8/10/2022 at 5:09 PM, directed to provide Quetiapine (an Antipsychotic also known as Seroquel) 50 mg orally twice daily. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #41 had a Brief Interview for Mental Status (BIMS) score of 3 out of fifteen, indicative of severe cognitive impairment. The Resident Care Plan (RCP) dated 9/29/2022 identified use of a psychotropic medication related to history of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for two residents (Resident # 26 and # 33) reviewed for activities of daily living, the facility failed to ensure that resident charts were complete and readily accessible. The findings include: Resident # 26's diagnosis' included dementia, depression, anxiety, dysphagia, and drug induced movement disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident # 26's cognitive status was severely impaired, and the resident required total assistance of one person for personal hygiene. The Resident Care Plan (RCP) dated 8/31/2022 identified self-care deficit related to decreased cognition and dementia. Interventions indicated in part, to provide Resident #26 total care with activities of daily living. Review of Resident #26's care card and observation of Resident #26's oral status on 10/13/2022 at 11:10 AM with the DNS, NA#3 and LPN# 1 identified Resident #26 was dependent for oral care and directed nothing by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident # 21) reviewed for infection control, the facility failed to ensure transmission-based precautions (TBP) were maintained for a resident identified with a positive Covid diagnosis according to current infection control practices and the facility failed to ensure the staff was wearing an N-95 mask prior to going in a positive Covid-19 room, the facility failed to ensure the infection control policy and procedure was reviewed annually and failed to track residents who had a history of a Multi-Drug Resistant Organism (MDRO). The findings included: 1. Resident #29 was admitted with diagnoses that included type II diabetes mellitus, hypertension, and hyperlipidemia. An annual MDS assessment dated [DATE] identified Resident #29 had moderate cognitive impairment and required total assist with personal care. The physician's orders dated 10/2/22 directed contact droplet precautions x 14…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-17 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility policy review and interviews for 1 of 2 residents (Resident # 3) at risk for skin impairment, the facility failed to ensure a safe and secure air mattress pump for a resident at risk for skin breakdown. The findings included: Resident # 3's diagnoses included in part, dementia, diabetes mellitus, dermatitis, and poly-osteoarthritis. The physician's orders in part dated 8/29/2022 at 5:40 PM direct to Float heels while in bed and to provide re-positioning side to side every 2 hours to offload the coccyx. The quarterly Minimum Data Set (MDS) assessment dated [DATE], identified Resident # 3 was severely cognitively impaired required total assistance of one person for bed mobility, total assistance of two person for transfer, the resident was at risk for developing pressure ulcers/injuries and noted did not have any unhealed pressure ulcers/injuries. The assessment further indicated Resident #3 had a pressure relieving device for the bed. The care plan dated 9/28/22 identified a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-12-18 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 3 of 4 medication carts reviewed that contained medication for Residents #2, Resident #12, Resident #18, Resident #44, Resident #215, Resident #216, Resident #217, Resident #218, and Resident #266 and for 1 resident (Resident #315) observed for medication located in the resident's room, the facility failed to ensure medication was labeled and secured. The findings include: 1a. Resident #2 was admitted to the facility on [DATE] with diagnoses that included neurosyphilis, transient cerebral ischemic attack, and ulcerative blepharitis, unspecified. A physician's order dated [DATE] directed 1 drop of Prednisolone Acetate 1% ophthalmic suspension in Resident #2's eyes each day. Resident #2's Medication Administration Record (MAR) identified Resident #2 was administered prednisolone acetate 1% ophthalmic suspension [DATE] through [DATE]. b. Resident #12 was admitted to the facility on [DATE] with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-01-13 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and clinical record review for 1 of 2 sampled residents, (Resident #41), reviewed for dignity, the facility failed to return personal laundry, in a timely manner, to ensure the availability of street clothes to maintain a dignified appearance. The findings include: Resident #41's diagnoses included congestive obstructive pulmonary disease, muscle weakness, and peripheral vascular disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #41 was cognitively intact, independent for toileting and ambulation, and required partial/moderate assistance for upper and lower body dressing. The Resident Care Plan dated 12/10/24 identified Resident #41 required assistance with Activities of Daily Living (ADL's) due to decreased strength and endurance. Interventions included set up for upper and lower body dressing and partial/moderate assistance for personal hygiene. The Nurse Aide (NA) Resident Care Card identified Resident #41 required assistance of 1 staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-01-13 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 2 of 3 residents (Resident #306, and Resident #307) reviewed for beneficiary notification, the facility failed to ensure the Notice of Medicare Non-coverage (NOMNC) form was provided prior to a planned discharge. The findings include: 1. Resident #306's diagnoses included rhabdomyolysis, human immunodeficiency virus disease, and hypertension. The discharge Minimum Data Set assessment dated [DATE] identified Resident #306 was cognitively intact and the discharge date to home was 8/16/24. A nurses note dated 8/16/24 at 1:07 PM identified that Resident #306's family member was informated of all discharge instructions. Resident #306's clinical record failed to indicate a NOMNC notice had been provided. 2. Resident #307's diagnoses included spinal stenosis, hypertension, and hypothyroidism. The discharge Minimum Data Set assessment dated [DATE] identified Resident #307 was cognitively intact, and the discharge date to home with was 11/29/24.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2019-12-18 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review facility documentation and interviews, the facility failed to ensure a comfortable and homelike environment for 3 resident rooms (room [ROOM NUMBER], room [ROOM NUMBER] and room [ROOM NUMBER]). The findings include: A tour of the Memory Care unit on 12/17/19 at 10:03 AM with the Environmental Services Manager identified the following: a. room [ROOM NUMBER] was observed to have ceiling tile that was stained, bowed and chipped. The radiator bordering the back wall of the room was rusted, dented and pulled away from the wall exposing the radiator grill underneath. The door to the bathroom was marred and wallpaper in the corner of the room, above the window was peeled back exposing the drywall. b. room [ROOM NUMBER] was observed to be missing floor tile on the back of the toilet. c. room [ROOM NUMBER]'s lower half of the bedroom wall was marred, stained and chipped. The toilet seat in the bathroom was also observed to be stained and worn. The Physical Plant Project Checklist dated 6/1/19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$29,965 in federal fines across 2 penalties.
- $15,532 — penalty dated 2025-01-13
- $14,433 — penalty dated 2024-05-01
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JOHNSON, JERI | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/01/2024 |
| MARTELL, CLIFFORD | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 04/01/2024 |
| DENT, ELYSE | Individual | W-2 MANAGING EMPLOYEE | — | since 04/01/2024 |
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075295. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.