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Grandview Rehabilitation And Healthcare Center

55 Grand Street, New Britain, CT 06052 · For profit - Limited Liability company · 160 certified beds · (860) 223-3617 Medicare & Medicaid certified

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Special Focus Facility (federal watch list)Flagged for abuseResident-funds citations (F0567, F0569)1 immediate-jeopardy citation$485,942 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it’s on the federal Special Focus watch list for a persistent pattern of problems
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0603) — most recent Oct 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0569)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (71) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $485,942 in federal fines (most recent 2026-03-03)
  • nursing-staff turnover (64%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

/5
CMS overall
Not rated — CMS suppresses ratings for Special Focus Facilities
Health inspectionSurveyor-assigned, ranked within your stateInspector-verifiedNot rated — CMS suppresses ratings for Special Focus Facilities
StaffingFrom payroll records (PBJ)Not rated — CMS suppresses ratings for Special Focus Facilities
Quality measuresSelf-reported by the facilityNot rated — CMS suppresses ratings for Special Focus Facilities

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
100 Grand St Ste C100 · (860) 224-5310 · Call to confirm hours
Pharmacy
333 Arch St · (860) 225-9000 · Call to confirm hours
Grocery
57 Whiting St · (860) 832-9674 · Call to confirm hours
Park
D7A 1st St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated — CMS suppresses ratings for Special Focus Facilities

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.1%18.0%15.4%typical
Long-stay residents who lose too much weight7.0%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.5%0.7%0.9%better
Long-stay residents with a urinary tract infection2.4%1.5%2.0%worse
Long-stay residents with depressive symptoms41.3%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.6%3.5%3.3%better
Long-stay residents whose ability to walk worsened15.6%16.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication21.3%17.6%18.9%worse
Long-stay residents given the seasonal flu vaccine31.9%93.5%95.3%worse
Long-stay residents with pressure ulcers3.2%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control20.3%24.7%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table20.3%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.1%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine25.4%69.7%79.4%worse
Short-stay residents rehospitalized after admission20.0%24.3%22.6%better
Short-stay residents with an outpatient ER visit19.8%10.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days4.062.061.67worse
Long-stay outpatient ER visits per 1,000 resident days5.091.461.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 26 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.7%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
50.0%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 26 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.7%CMS range 31.0–62.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 6.5–13.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 4.7–12.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.48
RN hours/ resident / day
1.03
LPN hours/ resident / day
2.48
Aide hours/ resident / day
4.00
Total nurse hours/ resident / day
0.29
RN hoursweekends
64.1%
Total nursing turnover
83.3%
RN turnover

How full it usually is: this home is certified for 160 beds and averages 115.0 residents a day — about 72% occupied, or roughly 45 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.00 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.48 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.60 hrs/resident/day on weekends vs 4.16 on weekdays — 13% thinner on weekends. RN hours go from 0.56 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 64% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

19
deficiencies at the latest standard inspection (2025-07-24)
9
at the previous standard inspection (2025-02-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

71 citations, most serious first. The 16 most serious are shown; the remaining 55 are one tap away and print in full.

  • Immediate jeopardy · Jdisputed · IIDR2026-03-03 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled resident reviewed for medication administration the facility failed to ensure Resident #1, who was prescribed a controlled substance (Methadone) for substance use disorder (SUD) was administered Methadone per physician's order when the licensed nurse removed two (2) residents Methadone from the lock box at the same time, stored the Methadone on the top of the medication cart and then administered Resident #1 another resident's Methadone which was a 1100 percent (%) higher dose than prescribed subsequently leading to a significant medication error which required hospitalization. The findings include: Resident #1's diagnoses included opioid dependence, adjustment disorder, anxiety disorder, Chronic Obstructive Pulmonary Disorder (COPD) and deviated nasal septum (one side of the nose is wider and the other side is narrower altering the pattern of airflow through the nose). The quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-07-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of clinical records, review of documentation, and facility policy for 1 of 8 sampled residents (Resident #58) reviewed for abuse, the facility failed to protect the residents' right to be free from verbal abuse. The findings include:Resident #58's diagnoses included fracture of the left arm humerus, fracture of the left femur, displaced fracture of the right tibia, and acute pain due to trauma. Review of a Grievance form dated 7/1/2025 (written in response to an allegation that occurred on 6/28/2025) identified Resident #58 had reported to the facility that a staff member referred to him/her as the N-word. The Grievance form further identified that the facility made him/her aware that the incident was under investigation and the facility would adhere to the facility policy. The grievance form stated that the staff member was educated but continued to demonstrate an inability to adhere to policies, exhibited insubordination, and was non-compliant. Additionally, the staff member lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-07-24 · tag F0603 — failed to not confine residents against their will — isolated
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, and interviews for 1 of 8 sampled residents (Resident #3) reviewed for abuse, the facility failed to ensure a resident was not involuntarily secluded and had access to all facility locations. The findings include:Resident #3's diagnoses included encounter for orthopedic aftercare (cervical laminectomy), type 2 diabetes, and schizoaffective disorder bipolar type.Observation and interview on 7/16/2025 at 12:38 PM identified that Resident #3 was not visible from the doorway. He/she was observed behind a privacy curtain, lacked any engaging activities such as television, radio, or personal activity, and lay in bed silently. Resident #3 stated he/she wanted to go outside but was told by staff that he/she could not leave the floor without a staff member and most times there was no staff to assist with outdoor privileges. Further, Resident #3 stated he/she was told he/she could only go outside when the smokers went out, but he/she did not smoke, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 (one) of 3 (three) residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident was free from abuse from a staff member. The findings include: Resident #1's diagnoses included anxiety disorder and hypertension (high blood pressure). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental status (BIMS) of fifteen (15) indicative of intact cognition, exhibited no behaviors and required supervision for activities of daily living and was independent with transfers and ambulation. A Resident Care Plan (RCP) dated 9/10/24 identified Resident #1 is a current smoker with interventions that included to educate the resident on safe smoking, educating the resident that smoking materials must be held by the facility staff and to offer smoking cessation. Review of the facility Accident and Investigation (A&I) dated 9/18/24 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-09-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy, and interviews for one of three sampled residents (Resident #101) reviewed for facility acquired pressure ulcers, the facility failed to ensure interventions and treatments to prevent the development of a pressure wound were put in place and failed to ensure the wound was assessed appropriately and in a timely manner to prevent the worsening of a pressure ulcer/injury. The findings include: Resident #101 was admitted to the facility on [DATE] with diagnoses that included dementia, anemia, heart failure, thrombocytopenia, malignant neoplasm of the rectum, and presence of ileostomy. The physician's order dated 7/23/24 directed to complete skin monitoring and observation weekly. The skin assessment dated [DATE] identified Resident #101 had intact skin. The Braden scale assessment (used to predict risk for development of pressure ulcer/injury) dated 7/23/24 identified Resident #101 had a score of 16 which is indicative of the resident being at risk for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy, and interviews for three (3) of six (6) residents reviewed for abuse, the facility failed to protect two resident (#3 and #4) from one resident (#2) who exhibited aggressive behaviors resulting in injury and failed to ensure that a resident (#5) was free from physical abuse from a staff member. The findings include: 1. Resident #2 was admitted to the facility on [DATE] with diagnoses that included altered mental status and bipolar disorder. The admission nursing assessment dated [DATE] identified Resident #2 was alert to person and required limited assistance with activities of daily living (ADL). A wandering assessment was completed on 11/27/23 and identified the resident was at low risk for wandering. The care plan dated 11/27/23 identified Resident #2 had a behavior problem and psychotic disturbances related to dementia associated with alcoholism. Interventions included administer medications as ordered and to anticipate and meet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #1) reviewed for smoking, the facility failed to ensure the resident was treated with respect and dignity and the resident's rights were honored, and failed to ensure the resident was not prevented from leaving the facility for a Leave of Absence (LOA) and LOA time was not limited. The findings include: Resident #1 was admitted with diagnoses that included schizoaffective disorder, dementia, bipolar, nicotine dependence, anxiety, and a history of substance abuse. Record review identified Resident #1 had a court appointed conservator. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of 14 indicated alert and oriented), had no behavioral symptoms, no wandering, and was independent with personal hygiene and walking. A resident care plan (RCP) dated 2/16/2026 identified Resident #1 exhibited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2026-03-03 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation and interviews for five (5) of twelve (12) residents (Resident #2, #8, #9, #10 and #11) reviewed for physician's orders, the facility failed to ensure provider orders were reviewed and signed by the physician following resident admissions to the facility and monthly. The findings include:1. Resident #12 was admitted to the facility on [DATE].Review of physician orders identified orders were not reviewed and signed on 1/14/26 or 2/1/26 in accordance with facility practices.2. Resident #10 was admitted to the facility on [DATE].Review of physician orders identified orders were not reviewed and signed on 1/20/26 or 2/1/26 in accordance with facility practices.3. Resident #9 was admitted to the facility on [DATE].Review of physician orders identified orders were not reviewed and signed on 1/21/26 or 2/1/26 in accordance with facility practices.4. Resident #2 was admitted to the facility on [DATE].Review of physician orders identified orders were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for two (2) of five (5) residents (Resident #1 and Resident #2) reviewed for medication administration, the facility failed to ensure self-administration of medication evaluations were completed by licensed nursing staff prior to the residents self-administering the first dose of a controlled substance according to facility policy. The findings include:1. Resident #1's diagnoses included opioid dependence, adjustment disorder and anxiety disorder.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderately impaired cognition (Brief Interview for Mental Status (BIMS) score of 10) and was independent with Activities of Daily Living (ADLs), bed mobility, transfers and ambulation.The Resident Care Plan (RCP) dated 12/08/25 identified Resident #1 was at increased risk for pain due to a history of substance use disorder (SUD) and utilized Methadone for treatment. Interventions included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #6) reviewed for a change in condition, the facility failed to notify the provider timely of the resident's change in behavior and cognition resulting in a delay of treatment. The findings include:Resident #6's diagnoses included vascular dementia without behavioral disturbances, alcohol dependence, opioid dependence, generalized anxiety disorder, depressive episodes and chronic pain.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6 had moderately impaired cognition (Brief Interview for Mental Status (BIMS) score of 12), and was independent with bed mobility, transfers and ambulation. Additionally, it identified that the resident had no wandering behaviors.The Resident Care Plan (RCP) dated 1/22/26 identified Resident #6 had impaired cognitive function/dementia or impaired thought processes related to altered mental status, encephalopathy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #2) reviewed for high-risk medications, the facility failed to ensure a baseline Resident Care Plan (RCP) was developed for a resident receiving a high-risk controlled substance. The findings include:Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #2) reviewed for high-risk medications, the facility failed to ensure a baseline Resident Care Plan (RCP) was developed for a resident receiving a high-risk controlled substance. The findings include:Resident #2's diagnoses included long term use of opiate analgesic and wedge compression fracture of the first lumbar vertebrae (the front part of the lower spinal vertebra collapses into a wedge shape due to excessive pressure, causing severe back pain).The admission Evaluation dated 2/3/26 identified Resident #2 was alert and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for two (2) of three (3) sampled residents (Resident #6 and #7) reviewed for wandering behaviors, the facility failed to ensure a Wander Risk Evaluation was completed according to facility policy. The findings include:1. Resident #6's diagnoses included vascular dementia without behavioral disturbances, alcohol dependence, opioid dependence, generalized anxiety disorder, and depressive episodes.A Wander Risk Evaluation dated 2/4/25 identified Resident #6 was a low risk for wandering.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6 had moderately impaired cognition (Brief Interview for Mental Status (BIMS) score of 12), and was independent with bed mobility, transfers and ambulation. The MDS identified Resident #6 had no wandering behaviors.The Resident Care Plan (RCP) dated 1/22/26 identified Resident #6 had impaired cognitive function/dementia or impaired thought processes related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #2) reviewed for medication administration, the facility failed to ensure a physician's order was in place prior to the resident receiving a high-risk controlled medication. The findings include:Resident #2's diagnoses included long term use of opiate analgesic and wedge compression fracture of the first lumbar vertebrae (the front part of the lower spinal vertebra collapses into a wedge shape due to excessive pressure, causing severe back pain).The admission Evaluation dated 2/3/26 identified Resident #2 was alert and oriented to person, place, time and situation and required limited assistance with transfers and was independent with bed mobility.The Methadone Chain of Custody Record dated 2/4/26 for Resident #2 identified Resident #2 received Methadone 120 mg per mL from 2/5/26 through 2/24/26.A physician's order dated 2/7/26 directed to administer Methadone concentrate 120 mg per mL, give 120 mg orally one time a day for Methadone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, observation, and interviews, for one (1) of three (3) residents (Resident #6) reviewed for accidents, the facility failed to provide adequate supervision for a resident who was identified as a fall risk, had a provider documented cognitive decline with ongoing exit-seeking behaviors, and had a provider order directing every fifteen (15) minute safety checks. The facility failed to ensure effective monitoring and environmental safeguards, which resulted in the resident accessing a secured stairwell door without staff awareness, descending approximately 4.5 flights of stairs, and exiting the building to a main roadway and walking approximately 0.5 miles away from the facility without staff knowledge. The findings include: Resident #6's diagnoses included generalized muscle weakness, lack of coordination, chronic pain, polyneuropathy (malfunction of many peripheral nerves throughout the body causing numbness, tingling, burning pain and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #6) reviewed for wandering behaviors, the facility failed to provide social service support to the resident and failed to obtain a repeated Brief Interview for Mental Status (BIMS) evaluation following a documented change in cognition. The findings include:Resident #6's diagnoses included vascular dementia without behavioral disturbances, alcohol dependence, opioid dependence, generalized anxiety disorder, depressive episodes and chronic pain.A Wander Risk Evaluation dated 2/4/25 identified Resident #6 was a low risk for wandering.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6 had moderately impaired cognition (Brief Interview for Mental Status (BIMS) score of 12), and was independent with bed mobility, transfers and ambulation. The MDS additionally identified that the resident had no wandering behaviors.The Resident Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #6) reviewed for accidents, the facility failed to ensure a complete and accurate clinical record when a physician's order directed Resident #6 was to be on every fifteen (15) minute checks and the checks were not completed but were later documented as completed. The findings include:Resident #6's diagnoses included vascular dementia without behavioral disturbances, alcohol dependence, opioid dependence, generalized anxiety disorder, depressive episodes and chronic pain.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6 had moderately impaired cognition (Brief Interview for Mental Status (BIMS) score of 12), and was independent with bed mobility, transfers and ambulation. The MDS identified Resident #6 had no wandering behaviors.The Resident Care Plan (RCP) dated 1/22/26 identified Resident #6 had impaired cognitive function/dementia or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 55 citations
  • Potential for harm · Dcited before2025-10-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documents and policies, and interviews, for one of three residents (Resident #5) reviewed for abuse, the facility failed to ensure a resident was free from mistreatment. The findings include: Based on review of clinical records, facility documents and policies, and interviews, for one of three residents (Resident #5) reviewed for abuse, the facility failed to ensure a resident was free from mistreatment. The findings include: Resident #5 had diagnoses which included dementia, schizoaffective disorder, and bipolar disorder. Record review identified Person #12 was a court appointed Conservator of Person. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #5 had a Brief Mental Interview for Mental Status (BIMS) of thirteen (13) indicative of intact cognition, required assistance for ambulation with a rolling walker, and was independent with wheelchair mobility. The Resident Care Plan (RCP) dated 8/14/2025 identified Resident #5 had bipolar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-22 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation and interviews for 2 of 4 personnel files reviewed, the facility failed to ensure staff working at the facility were properly screened prior to working. The findings include: A request on 10/14/25 at 10:45 AM to review RN#1 personal files revealed that RN #1 is employed through Nursing Scheduling Agency (NSA), therefore, there were no records on file. ADNS indicated that RN #1 received orientation, which covered workplace compliance, customer service, Resident rights, Abuse/ Neglect, fear of retaliation, workplace violence, and smoking on 10/7/25. Review of personnel files from all contracted scheduling agencies affiliated with the facility along with the facilities nursing schedule, revealed that RN #1 and #3 from NSA began working prior to the completion of their background checks. No background check documentation was found on record for either RN #1 or RN #3. Interview with Person #1 on 10/14/25 at 12:05 PM indicated that the facility is responsible for completing the background checks. He reported NSA only does a driver's licenses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy, and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for a potential allegation of staff-to-resident abuse, Resident #1 was not provided the right to be free from abuse when the resident was yelled at, called inappropriate names, and was attempted to be physically hit by a staff member. The findings include:Resident #1's diagnoses included unspecified fracture of shaft of humerus, left arm, unspecified fracture of left femur, acute pain due to trauma, and adjustment disorder with anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 was alert and oriented to person, place and time, and was dependent on staff for personal hygiene, toileting hygiene, and lower body dressing. The nurse's progress note dated 9/4/25 at 2:10 PM identified an altercation between Resident #1 and a nurse aide occurred after Resident #1 requested to receive morning care at a specific time. The note indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · E2025-07-24 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the facility's Personal Funds Account, facility documentation, facility policy, and interviews for 3 of 6 sampled resident (Residents #7, #104, and #114) reviewed for personal funds, the facility failed to honor same day requests for withdrawals of personal funds and failed to provide access to resident funds outside of the facility's posted banking hours. The findings include:1.Interview with Resident #7 on 7/16/2025 at 9:50 AM identified that he/she had a personal fund account with the facility but was unable to take out funds from the account on weekends. Resident # 7 's diagnoses included quadriplegia, anxiety, and chronic pain.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #7 had a Brief Interview for Mental Status (BIMS) score of 12, indicating Resident #7 had moderate cognitive impairment. 2. Interview with Resident #104 on 7/22/2025 at 11:21AM identified he/she had a personal fund account with the facility and had been told he/she could not take out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-24 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, facility policy, and interviews for 10/122 of sampled residents (Resident #2, #19, #39, #98, #99, #106, #107, #500, #501, #502) reviewed for personal funds, the facility failed notify residents when their accounts were within $200.00 of the Social Security Income (SSI) resource limit and failed to covey personal funds within 30-days of a resident's discharge from the facility. The findings include:Review of the facility's Trial Balance report and interview with the Business Office Manager and Administrator on [DATE] at 1:58 PM identified on [DATE] Residents #2, #19, #39, #98, #99, #106, #107 resided in the facility, were on Medicaid, and had account balances exceeding the SSI resource limits as follows:Resident #2 had an account balance of $1,620.65Resident #19 had an account balance of $1,799.39Resident #39 had an account balance of $2,125.10Resident #98 had an account balance of $2,234.64Resident #99 had an account balance of $1,611.98Resident #106 had an account…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 3 of 8 sampled residents (Resident #15, Resident #55, and Resident #58) reviewed for abuse, the facility failed to report or report timely, allegations of abuse. The findings include: 1. Resident #15's diagnoses included encephalopathy, cirrhosis of the liver and a personal history of a traumatic brain injury.Review of the facility Reportable Event (RE) form dated 7/16/25 at 10:00 AM identified Resident #15 reported a staff member placed his hands around his/her neck and used derogatory names towards the resident and his family. The RE indicated a state classification indicating abuse. The Advanced Practice Registered Nurse (APRN) was notified of the incident at 10:30 AM and the RE was signed and dated on 7/16/25 by the Director of Nursing (DNS).The annual Minimum Data Set (MDS) dated [DATE] identified Resident #15 was severely cognitively impaired and required partial/moderate assistance with bed mobility and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 5 of 8 sampled residents (Resident #4, Resident #43, Resident #55, Resident #58, and Resident #59) reviewed for abuse, the facility failed to ensure complete, thorough, and timely investigations were conducted. The findings include:F610 Grandview merged Based on review of the clinical record, facility documentation, facility policy, and interviews for 5 of 8 sampled residents (Resident #4, Resident #43, Resident #55, Resident #58, and Resident #59) reviewed for abuse, the facility failed to ensure complete, thorough, and timely investigations were conducted. The findings include: 1. Resident #4's diagnoses included mononeuropathy, type 2 diabetes, and chronic respiratory failure with hypoxia (low level of oxygen). A nurse’s note dated 6/30/2025 at 2:22 PM by Registered Nurse (RN) #6 identified that LPN #7 informed her that Resident #4 was missing his/her bank card. RN #6 spoke with Resident #4 and was informed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-24 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, facility documentation, facility policy and interviews for 3 of 4 sampled residents (Resident #2, Resident #24, and Resident #45) reviewed for activities, the facility failed to ensure individualized activities were provided to bedbound residents, dependent residents, and failed to ensure activity calendars were revised to reflect actual activities provided. The findings include:1.Resident #2's diagnoses included chronic pain syndrome and pressure induced deep tissue damage of sacral region. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive impairment and was totally dependent on staff for bed mobility, washing, dressing, and did not transfer out of bed.The Resident Care Plan dated 6/9/25 identified that Resident #2 needed socialization and self-directed leisure pursuits to support feelings of fulfillment and empowerment. Interventions included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 6 sampled residents (Resident #6) reviewed for accidents, the facility failed to update the Resident Care Plan with new interventions following falls and failed to complete neurological checks following a fall, for 1 of 4 sampled residents (Resident #27) reviewed for accidents, the facility failed to ensure a safe and effective system was in place during non-medical Leave of Absences (LOA), to account for residents in the event of an emergency, for 1 of 8 sampled residents (Resident #59) reviewed for abuse, the facility failed to follow a physician's order for an assist of 1 staff to keep a resident free from accidents/incidents and for 6 of 31 sampled residents (Resident #1, #31, #33, #85, #91, and #122) reviewed for the environment, the facility failed to maintain an accident free environment for resident with impaired cognition, due to a lack of water temperature monitoring from September 2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, facility documentation, facility policy, and interviews, the facility failed to administer its resources effectively and ensure timely and effective administrative oversight of staff and resident care to maintain the highest practicable physical, mental, and psychosocial well-being of residents. The findings include: The facility administration failed to: Ensure residents were provided with an environment free from verbal abuseEnsure residents were provided with an environment free from involuntary seclusion.Ensure the State Agency was notified, in a timely manner, of events needing to be reported according to the requirement. Ensure allegations of abuse were investigated timely and thoroughly and that staff accused of abuse were removed from the schedule timely. Ensure resident personal needs accounts were managed according to the requirements. Ensure individualized activities were provided to bedbound residents, dependent residents, and failed to ensure activity calendars were revised to reflect actual activities provided.Ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of clinical records, interviews, and review of facility documentation and policy for 5 of 15 residents (Residents #8, 57, 68, 108, & 114) reviewed for physical environment, the facility failed to ensure an effective pest control program was maintained to prevent rodents. The findings include:1. Resident #8's diagnoses included multiple sclerosis, type 2 diabetes, and paraplegia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #8 had a Brief Mental Interview for Mental Status (BIMS) of 15 indicative of intact cognition. Interview with Resident #8 on 7/15/2025 at 12:45 PM identified he/she observed mice and ants on 7/14/2025 in his/her room. Further, Resident #8 stated he did not make anyone aware at the time because everyone knows. 2. Resident #57's with diagnoses included diabetes, post-traumatic stress disorder (PTSD), coronary artery disease, and hypertension. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 1 of 10 sampled residents (Resident #19) reviewed for Activities of Daily Living (ADLs), the facility failed to identify and implement communication devices for effective communication. The findings include:Resident #19 's diagnoses included hemiplegia (paralysis 1 side) and hemiparesis (weakness on 1 side) following a stroke, sensorineural (neurological) hearing loss on both sides.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #19 was modified independence with cognitive skills and daily decision making, had inattention and disorganized thinking, highly impaired hearing and required assistance with eating, partial moderate assistance with dressing, personal hygiene, transfers, and was independent with bed mobility. Review of the Resident Care Plan dated 6/2/2025 failed to identify Resident #19 had a communication deficit related to highly impaired hearing loss (deafness). A. Observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for 2 of 3 sampled residents (Resident #48 and Resident #55) reviewed for advanced directives and for the only sampled resident (Resident #120) reviewed for death, the facility failed to ensure a choice for an advance directive was completed. The findings include: 1. Resident #48’s diagnosis included schizoaffective disorder, metabolic encephalopathy (brain dysfunction), and borderline intellectual functioning. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #48 had a Brief Interview of Mental status score of 15 indicating no cognitive impairment and was independent with Activities of Daily Living (ADL’s) The Resident Care Plan in effect for [DATE] failed to identify a care plan for an advanced directive. A physician’s orders in effect for [DATE] identified that Resident #55 was to be fully coded (receive Cardiopulmonary Resuscitation, CPR) in the event of his/her heart stopping. Interview and review of the clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon review of the clinical record, staff interviews, and facility policy for 1 of 5 sampled resident (Resident #84) reviewed for unnecessary medications, the facility failed to notify the physician of an elevated blood sugar. The findings include: Resident #84's diagnosis included diabetes, schizophrenia, and chronic kidney disease. Review of Resident #84's Medication Administration Record (MAR) for 7/11/25 at 5:25 PM identified a blood sugar level of 331 (normal is 70 - 100). Physician's orders in effect from 7/1/25 through 7/24/25, directed to notify the physician if results of Resident #84's blood sugars were elevated. The order failed to include any blood sugar parameters, which would direct staff, when the physician should be notified. Review of clinical record, nursing notes and physician notes failed to identify that the physician was notified of Resident #84's elevated blood sugar level. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #84 had a Brief Interview of Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, documents, facility policy, and interviews for 1 of 8 residents (Resident #4) reviewed for abuse, the facility failed to ensure a resident was free from misappropriation of his/her bank card and use of the bank card. The findings include:Resident #4's diagnoses included mononeuropathy, type 2 diabetes, and chronic respiratory failure with hypoxia (low level of oxygen).A nurse's note dated 6/30/2025 at 2:22 PM by Licensed Practical Nurse (LPN) #7 identified that Resident #4 informed her that he/she went to the bank on 6/30/2025 with Person #3 (Resident #4's family member) and noticed his/her bank card was missing and money was missing from his/her bank account. The nurse's note further identified her supervisor, Registered Nurse (RN) #6, was made aware, the Police Department was called, and social services had started an investigation.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #4 had a Brief Interview of Mental Status (BIMS) score of 15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of the clinical record, and facility policies for 1 of 5 sampled residents (Resident #1) reviewed for nutrition, the facility failed to provide treatment in accordance with standards of care for a resident with heart failure. The findings included: Resident #1's diagnoses included hypertensive heart disease with heart failure, diabetes mellitus, and hyperlipidemia.The Resident Care Plan (RCP) dated 6/23/25 identified Resident #1 had altered cardiovascular status related to hypertension and hyperlipidemia. Interventions included encouraging a low fat low/salt intake and obtain lab testing as needed.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was moderately cognitively impaired, independent for transfers and toileting, and required substantial/maximal assistance for lower body dressing. Additionally, the MDS identified Resident #1 had a weight gain of 5% or more in the last month or 10% or more in the last 6 months and was not a physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, and staff interviews for 1 of 10 residents (Resident #99) reviewed for Activities of Daily Living (ADLs), the facility failed to ensure fingernail care was provided to a dependent resident. The findings include: Resident #99 diagnoses included dementia, anxiety disorder, and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #99 had a BIMS score of 13, indicating no cognitive impairment, and was dependent for showering/bathing and personal hygiene.The Resident Care Plan dated 5/6/2025 identified Resident #99 has an ADL self-care performance deficit related to deconditioning and multiple comorbidities. Interventions include that the resident requires assist of one for bathing.Physician's orders in effect for July 2025 directed staff to provide a shower every Thursday on the day shift and every Sunday on the evening shift. Observation and interview with Resident #99 on 7/15/2025 at 11:53AM identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 sampled residents (Resident #2) reviewed for medication administration, the facility failed to follow the physician's orders to obtain a blood sugar level and failed to administer insulin at the correct time and for 1 of 4 sampled residents (Resident #27) reviewed for pressure ulcers, the facility failed to follow a physician's order for wound care. The findings include: Resident #2 ‘s diagnoses included diabetes with ketoacidosis without coma, and long-term drug therapy. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 had a Brief Interview of Mental Status (BIMS) score of 15 indicating no cognitive impairment, required set up assistance with eating, substantial maximum assistance with upper body dressing and personal hygiene, and was dependent for bed mobility. Additionally, Resident #2 received insulin injections for the previous 7 days. The Resident Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 1 of 10 sampled residents (Resident #19) reviewed for Activities of Daily Living (ADLS), the facility failed to appropriately assess a contracture, failed to initiate splint use to prevent potential worsening of a contracture, failed to correctly code the Minimum Data Set (MDS) related to a contracture, and failed to include the contracture in the Resident Care Plan. The findings include: Resident #19's diagnoses included hemiplegia (paralysis) and hemiparesis (weakness) following a stroke, muscle weakness, and limitation of activities due to a disability.Resident #19's quarterly Minimum Data Set (MDS) assessment dated [DATE] identified modified independence with cognitive skills for daily decision making with inattention and disorganized thinking. Further Resident #19 required assistance with eating, partial moderate assistance with dressing, personal hygiene, and transfers. and was independent with bed mobility. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy, and interviews for 1 of 5 sampled residents (Resident #9) reviewed for unnecessary medications, the facility failed to ensure a pharmacy recommendation for lab work was completed and failed to include interventions in the Resident Care Plan for the occurrence of behavioral issues, other than to use medications. The findings include:Resident #9's diagnoses included schizophrenia, paranoia, and HIV.The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #9 was moderately cognitively impaired and required substantial/maximal assistance with dressing and rolling in bed.A. The Resident Care Plan (RCP) dated 11/29/2024 identified a self-care performance deficit. Interventions included praise efforts, Physical Therapy/Occupation Therapy, and assist of 1 staff with ambulation.Physician's orders in effect from 11/1/2024 and 7/23/2025 directed to administer Dolutegravir lamivudine 50-300 milligrams (mg) 1 tablet by mouth in the morning for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of the clinical record, review of documentation, and facility policy for 1 of 8 sampled residents (Resident #58) reviewed for abuse, the facility failed to revise the Resident Care Plan (RCP) to include allegations of abuse. The findings include:Resident #58's diagnoses included fracture of the left arm humerus, fracture of the left femur, displaced fracture of the right tibia, and acute pain due to trauma.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #58 had a Brief Interview of Mental Status (BIMS) score of 15 indicating no cognitive impairment, did not experience episodes of delusions or verbal behavioral symptoms towards others, and was dependent for his/her personal hygiene and rolling left and right in bed.The Resident Care Plan (RCP) in effect from 5/15/2025 through 7/20/2025 failed to indicate Resident #58 had reported 2 allegations of mistreatment and failed to ensure the RCP had interventions that Resident #58 would be monitored for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-17 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of six (6) sampled residents (Resident #1) who were reviewed for an allegation of misappropriation of money, the facility failed to ensure Resident #1's debit card was not removed from the facility by a facility staff member and used without authorization from the resident. The findings include: Resident #1's diagnoses included left total hip replacement and anxiety. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 was alert and oriented to person, place, time, and situation. Review of the inventory of personal belongings upon admission identified Resident #1 had a debit card. The nurse's note dated 4/22/25 at 2:25 PM identified the charge nurse was informed by a nurse aide that Resident #1 was upset due to someone having used his/her debit card and spent $300 dollars on the debit card and it was not Resident #1. The note indicated all parties were notified. The nurse's note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical records and staff interviews for 1 of 4 residents (Resident # 68) reviewed for abuse, the facility failed to ensure staff interacted with residents in a dignified manner. The findings include: Resident #68 was admitted with diagnoses that included legal blindness, bipolar disorder, and impulse disorder. A Resident Care Plan (RCP) dated 10/5/2024 identified Resident #68 had the potential to be verbally aggressive, shouting at staff and exhibited anger easily due to poor impulse control and mental/emotional illness. Interventions included: Interventions before agitation escalate, engaging calmly in conversation, and if the resident's response was aggressive, staff were directed to walk calmly away and approach later. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #68 was cognitively intact and exhibited verbal behavioral symptoms directed toward others. An Accident and Incident report (A&I) dated 1/17/2025 indicated Resident #68 had been yelling at staff and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-11 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review and interviews for 1 of 2 residents reviewed for choices (Resident #27), the facility failed to honor the resident's choices regarding personal food. The findings include: Resident #27 was admitted on [DATE] with diagnoses that included a heart attack, diabetes mellitus, and stroke. A physician's order dated 12/27/2024 directed a consistent carbohydrate diet with regular texture and a thin consistency of liquids. The admission MDS assessment dated [DATE] identified Resident #27 was cognitively intact and independent with eating and that having snacks available between meals was somewhat important to the resident On 2/3/2024, an interview with Resident #27 indicated she/he kept personal snacks, noodles, and canned soups in his/her room because she/he did not like the facility's food. The personal food sometimes requires heating. However, Resident #27 indicated two weeks prior to the interview, staff were unwilling to heat up his/her food. Resident #27 further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for 1 of 4 residents for (Resident # 86) reviewed for abuse, the facility failed to ensure the resident was free from physical abuse by (Resident#29). The findings include: 1.Resident #86 's diagnoses included unspecified dementia without behavioral disturbance, difficulty in walking and localized edema. The care plan dated 10/8/2024 identified mood problems related to schizophrenia, Major Depressive Disorder, anoxic brain damage, dementia. Interventions included: to administer medications as ordered, monitor/document for side effects and effectiveness and to have behavioral health consults as needed (psycho-geriatric team, psychiatrist etc.). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #86 was cognitively impaired and dependent on staff for transfers, bed mobility and lower body dressing. 2.Resident # 29's diagnoses included personal progressive neurological condition, cancer, schizophrenia. The MDS quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-11 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 4 residents for (Resident # 86) reviewed for abuse, the facility failed to implement interventions to prevent further physical abuse from Resident # 29. The findings include: 1.Resident #86 's diagnoses included unspecified dementia without behavioral disturbance, difficulty in walking and localized edema. he nursing progress notes dated 1/08/25 at 1:00 PM noted in part Supervisor called to the unit regarding a resident altercation that resulted in this residents' feet getting run into and over by another resident. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #86 was cognitively impaired and dependent on staff for transfers, bed mobility and lower body dressing. 2.Resident # 29's diagnoses included personal progressive neurological condition, cancer, schizophrenia. The MDS quarterly 10/24/24 identified the resident as cognitively intact, no behaviors exhibited and utilize the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, observations, facility policy and staff interviews for 2 of 4 residents for ( Residents (#17 and # 42) reviewed for pressure ulcers , the facility failed to ensure staff revised the resident's care plan to reflect the resident's need to offload heels from pressure and current pressure ulcer status. The findings included. 1.Resident #17's diagnosis included diabetes mellitus and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #17's cognitive status was severely impaired, the resident was at risk for pressure ulcers and had one unstageable Deep Tissue Injury (DTI) and noted the resident was receiving pressure ulcer care. A physician's order dated 12/18/2024 directed to utilize an offloading boot to the left foot while in bed every shift for off-loading pressure to the left heel. Resident #17's care plan dated 1/15/2025 for resident at risk for exhibiting non-compliance with treatment. Interventions included: to allow the resident to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility policy, and staff interview for 1 of 4 residents reviewed for accidents (Residents #32), the facility failed to ensure safe smoking receptables were readily accessible for residents. The findings include: Observations on 2/10/2025 at 9:45 AM of the facility's supervised resident smoke break identified the following: The resident smoke break took place under a covered patio. Seven residents attended the smoking break, all sitting against the edges of the covered patio. There were three metal cigarette disposal receptacles also located at the edges of the covered patio not readily accessible to residents. There were also two staff members supervising the smoking session: a Smoking Monitor and NA #4. Resident #32 was observed smoking one cigarette, and after she/he had finished the cigarette, Resident # 32 was unable to dispose of the cigarette butt. Resident #32 handed the cigarette to the Smoking Monitor, who then disposed of the cigarette butt into a receptacle. An interview with NA#4 indicated residents would ask for assistance to extinguish cigarette…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, observations, facility policy and interviews for the only sampled resident (Resident #6) reviewed for Respiratory Care, the facility failed to follow physicians order related to oxygen liter flow rate. The findings include: Resident #6 's diagnoses included Chronic Obstructive Pulmonary Disease (COPD), Pulmonary Fibrosis and Type 2 diabetes mellitus. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6 was moderately cognitively impaired and required moderate assistance with personal hygiene and bed mobility and was independent with eating.The MDS also identified Resident #6 as receiving Oxygen Therapy. The care plan dated 12/20/24 identified Resident #6 is at risk for altered respiratory status/ difficult breathing related to sleep apnea. Interventions in part included: to administers medications as ordered, monitor for signs and symptoms of respiratory distress and shortness of breath. A physician's order dated (facility did not provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-11 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and staff interviews for 1 of 5 residents ( Resident #17) reviewed for Medication Regimen Review, the facility failed to ensure target behaviors were being monitored while a resident was receiving psychoactive medications including an antipsychotic medication. The findings include: Resident #17 was readmitted to the facility on [DATE]. A physician's order dated 12/8/2024 directed to provide Rexulti (an antipsychotic medication) 2.0 Milligrams (MG) orally once a day for dementia. A physician's order dated 12/8/2024 directed to provide Trazadone 25 MG by mouth twice daily (an antidepressant). A pharmacist Drug Regimen Review completed on 12/9/2024 indicated the need to add behavioral monitoring with appropriate target behaviors for Resident #17 utilization of psychoactive medications. The quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #17 as severely cognitively impaired, the resident exhibited physical and verbal behavior towards…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-11 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, review of facility documentation, review of facility policy and staff interviews for 1 of 3 residents (Resident #118) reviewed for Environment, the facility failed to ensure a functioning call bell system was in place at the time of admission. The findings include: Resident #118's diagnosis includes Alzheimer's disease. Resident #118 was admitted to the facility on [DATE]. The care plan dated [DATE] indicated Resident #118 had a self-care deficit. Interventions included: to encourage the use of the call bell for assistance. An Occupational Therapy Evaluation and Plan of Treatment dated [DATE] indicated Resident #118's upper extremity function and strength was within functional limits, was independent with eating and noted impaired safety awareness. The plan of treatment also noted impaired fine and gross motor coordination with goals of increasing Resident #118's independence with bathing dressing and toileting. The admission Minimum Data Set (MDS) assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure a privacy curtain was not removed. The findings include: Resident #1's diagnoses included end stage renal disease, psychoactive substance abuse, and major depressive disorder. Record review identified Resident #1 had a court appointed Conservator of Person (COP). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen (15/15), indicative of being alert and oriented, required assistance for mobility. The Resident Care Plan (RCP) dated 10/24/2024 identified Resident #1 was at risk for injury to self and others secondary to unsafe smoking practices and had stored smoking supplies on his/her person and/or in his/her room. Interventions directed to provide one-to-one (1:1) staff for supervision, assign a companion to go on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for two of three residents (Resident #1, #2, and #3) reviewed for accidents, the facility failed to ensure residents on one-to-one observation did not use a vape pen inside the facility and did not have possession of items not permitted in the facility, including knives and a machete. The findings include: 1. Resident #1's diagnoses included end stage renal disease, psychoactive substance abuse, and major depressive disorder. Record review identified Resident #1 had a court appointed Conservator of Person (COP). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen (15/15), indicative of being alert and oriented, required assistance for mobility. The Resident Care Plan (RCP) dated 10/24/2024 identified Resident #1 was at risk for injury to self and others secondary to unsafe smoking practices and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility documentation review, facility policy review, and interviews for facility Administration review, the facility failed to ensure the facility administered its resources effectively and to ensure effective administrative oversight of staff and resident care timely to maintain the highest practicable physical, mental and psychosocial well-being of residents. The findings include: The facility administration failed to: Ensure residents who were on one-to-one (1:1) observation did not have possession of contraband in the facility. Ensure residents did not smoke vape pens inside the facility. Ensure residents did not have knives of a machete in the facility. Please cross reference F583 and F689. Please cross reference F689 survey exit dates 7/23/2024, 9/17/2024 and 10/9/2024. Interview with Medical Director #1 (MD #1) on 12/11/24 at 9:00 AM identified the facility was experiencing a high level of vaping occurrences among residents. MD #1 stated smoking cessation and counseling were offered, and the residents with multiple occurrences have 1:1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-09 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for three (3) of three (3) residents (Resident #1, 3 and 5) reviewed for abuse, the facility failed to ensure the residents were provided social services support timely after abuse within the facility. The findings include: 1. Resident #1's diagnoses included anxiety disorder and hypertension (high blood pressure). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact, exhibited no behaviors and required supervision for bed mobility and was independent with transfers and ambulation. The Resident Care Plan dated 9/10/24 identified that Resident #1 has limited physical mobility related to weakness. Interventions included that the resident is independent with ambulation with the use of a rolling walker. Review of the facility Accident and Investigation (A&I) dated 9/18/24 identified that on 9/18/24 at 2:30 PM, Resident #1 was outside for a scheduled smoke break…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for three (3) of three (3) residents (Resident #1, 3 and 5) reviewed for abuse, the facility failed to ensure the medical records were complete and accurate to include nursing documentation after incidences of abuse within the facility. The findings include: 1. Resident #1's diagnoses included anxiety disorder and hypertension (high blood pressure). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact, exhibited no behaviors and required supervision for bed mobility and was independent with transfers and ambulation. The Resident Care Plan dated 9/10/24 identified that Resident #1 has limited physical mobility related to weakness. Interventions included that the resident is independent with ambulation with the use of a rolling walker. Review of the facility Accident and Investigation (A&I) dated 9/18/24 identified that on 9/18/24 at 2:30 PM, Resident #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-17 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy and interviews for one of three sampled residents (Resident #6) investigated for allegations of misappropriation of property, the facility failed to ensure that the resident's medication was not misappropriated. The findings include: Resident #6's diagnoses included arthropathy, long term use of opiate analgesics, chronic pain, and schizoaffective disorder, The annual MDS assessment dated [DATE] identified Resident #6 had intact cognition, was independent with eating, required supervision or touching assistance with position changes and mobility. The assessment further identified the resident did not have behaviors, had occasional pain and received scheduled pain medication. The care plan dated 8/8/24 identified Resident #6 had a communication problem related to lower left extremity pain requiring opioid medication with interventions to anticipate and meet needs and allow the resident adequate time to respond to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based clinical record review, review of facility documentation, review of facility policy and interviews for one of three sampled residents (Resident #6) reviewed for misappropriation of property the facility failed to ensure a thorough investigation was conducted for an alleged report of missing narcotic medication. The findings include: Resident #6's diagnoses included arthropathy, long term use of opiate analgesics, chronic pain, and schizoaffective disorder, The annual MDS assessment dated [DATE] identified Resident #6 had intact cognition, was independent with eating, required supervision or touching assistance with position changes and mobility. The assessment further identified the resident did not have behaviors, had occasional pain and received scheduled pain medication. The care plan dated 8/8/24 identified Resident #6 had a communication problem related to lower left extremity pain requiring opioid medication with interventions to anticipate and meet needs and allow the resident adequate time to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-17 · tag F0755 — failed to provide safe pharmacy services — widespread
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of facility policy and interviews, the facility failed to ensure that controlled medications were safe guarded and periodically reconciled to ensure against diversion of medication. The findings include: Interview with the DNS on 9/12/24 at 1:40 PM identified the Controlled Substance Disposition Records (CSDR) come in duplicate form with the controlled medications. The CSDR yellow form is placed in a box in the supervisor's office, and after the medication is completed, the CSDR white forms, with the administration forms get paired with the yellow form and the medication is reconciled. The DNS indicated that job was part of the ADNS duties and, since the ADNS left over a month ago, no one had been assigned to complete the task of narcotic reconciliation. Interview with the DNS on 9/13/2024 at 12:40 PM identified the facility had not conducted a facility narcotic audit for an undisclosed amount of time. The DNS indicated that the ADNS who left in August of 2024 was responsible for maintaining the narcotic reconciliations, and no one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-17 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and facility policy for eight of eight sampled residents observed for medication administration, the facility failed to ensure medications were administered on time and according to physician's orders. The findings include: A. Resident #13's diagnoses included Type II diabetes mellitus, nausea with vomiting, gastroesophageal reflux disease. Physician's orders for September 2024 identified the following orders: Flush G-tube with 30 cc water prior to medication administration, 10 cc water between each medication and 30 cc after medication administration every shift Glucerna 1.5-250 ml every 5 hours at 7 am, 12 pm Multi-vitamin tablet give 1 tablet via G-tube one time a day Ondansetron HCL oral solution 4mg/5ml give 10 ml via PEG tube every 8 hours as needed for nausea and/or, 5pm, and 10 pm. No feeds between 11 pm and 7 am. Total volume of 1000mls. Acetaminophen tablet 325mg Give 2 tablet via G-tube every 4 hours as needed for generalized pain. Not to exceed 3 gm in a 24-hour…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy, and interviews for one of three sampled residents (Resident #101) reviewed for facility acquired pressure ulcers, the facility failed to ensure the physician was notified after the development of a pressure ulcer. The findings include: Resident #101 was admitted to the facility on [DATE] with diagnoses that included dementia, anemia, heart failure, thrombocytopenia, malignant neoplasm of the rectum, and presence of ileostomy. The physician's order dated 7/23/24 directed to complete skin monitoring and observation weekly. The skin assessment dated [DATE] identified Resident #101 had intact skin. The Braden scale assessment (used to predict risk for development of pressure ulcer/injury) dated 7/23/24 identified Resident #101 had a score of 16 which is indicative of the resident being at risk for the development of a pressure ulcer. The Resident Care Plan (RCP) dated 7/24/24 identified Resident #101 was at risk for the potential for skin breakdown related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility policy and interviews, for one of seven sampled residents (Resident #94) reviewed for accidents, the facility failed to ensure the care plan was comprehensive to reflect the resident's status of not having a call bell or other hanging items in his/her room. The findings include: Resident #94's diagnoses included Alzheimer's disease, visual hallucinations, anxiety disorder, and schizoaffective disorder. The significant change in status MDS assessment dated [DATE] identified Resident #94 had significantly impaired cognition, behaviors of inattention and disorganized thinking, utilized a walker and required supervision or touching assistance with position changes and ambulation. The care plan dated 7/15/24 identified Resident #94 refused care and had interventions that included: one on one social services support, supervision as needed. The care plan also identified Resident #94 was unaware of safety needs with interventions to be sure the call light…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy, and interviews for one of five sampled residents (Resident #2) reviewed for unnecessary medications, the facility failed to ensure the medication was administered in accordance with the physician's order and for one of three sampled residents (Resident #48) reviewed for possible misappropriation of medication, the facility failed to ensure a medication used to treat anxiety was administered as ordered. The findings include: 1. Resident #2 had diagnoses included dementia, type 2 diabetes mellitus, chronic kidney disease, and anemia. The quarterly MDS assessment dated [DATE] identified Resident #2 had moderate cognitive impairment and required extensive assistance with toileting, hygiene and dressing, was independent with transfers and ambulation and received insulin injections. The RCP dated 5/14/24 identified Resident #2 had diabetes mellitus. Care plan interventions directed to administered diabetic medications as ordered by the physician, monitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for two of three residents (Resident #68 and #22) reviewed for accidents, the facility failed to ensure residents on 1:1 observation did not have possession of smoking paraphernalia. The findings include: A. Resident #68's diagnoses included end stage renal disease, psychoactive substance abuse, and major depressive disorder. Record review identified Resident #68 had a court appointed Conservator of Person (COP). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #68 was alert and oriented, required assistance for transfers and supervision for mobility with a wheelchair. The Resident Care Plan (RCP) dated 7/23/2024 identified Resident #68 as at risk for injury to self and others secondary to unsafe smoking practices and had stored smoking supplies on his/her person and/or in his/her room. Interventions directed to provide one-to-one (1:1) staff for supervision, assigned a companion to go on all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, review of facility policy, review of facility documentation, and interviews during a review of the Infection Control Program, the facility failed to have the appropriate signage posted for a resident on transmission-based precaution (TBP) and the facility failed to utilize personal protective equipment (PPE) when entering a transmission-based precaution resident's room. Resident #58's diagnoses included type 2 diabetes mellitus, anxiety and polyneuropathy. The annual MDS assessment dated [DATE] identified Resident #58 was cognitively intact, required limited assistance with toileting hygiene, personal hygiene, and dressing. The assessment further identified that the resident was ambulatory, utilized a walker and wheelchair. The physician's order dated 9/6/2024 directed contact precautions secondary to stool for Clostridium difficile (C. diff) ordered and pending every shift. The nurse's note dated 9/9/24 at 6:32 AM identified that Resident #58 remained on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to conduct a thorough investigation and notify the State Agency for a resident identified with smoking paraphernalia on multiple occasions. The findings include: Resident #1's diagnoses included end stage renal disease, non-Hodgkin lymphoma, psychoactive substance abuse, cirrhosis, cerebral infarction, and major depressive disorder. The Resident Care Plan (RCP) dated 4/5/2023 identified Resident #1 was at risk for injury to self and others secondary to unsafe smoking practices (storing smoking supplies on his/her person and/or in his/her room). Interventions directed to have the resident cooperate with staff performing room/belongings search as needed, review facility smoking policy with resident and have resident re-sign smoking contract, conservator to obtain purchases for resident to avoid resident purchasing smoking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #95), reviewed for abuse, the facility failed to ensure a resident was free from abuse. The findings include: Resident #95 had diagnoses that included schizoaffective disorder, anxiety depression, paraplegia, restlessness, and agitation. The care plan dated 2/23/2024 identified Resident #95 had behavior problems related to traumatic brain injury with interventions that directed to praise any indication of progress or improvement in behavior, approach and speak in a calm manner, divert attention, and educate the resident on successful coping and interaction strategies. A physician's order dated 2/23/2024 directed to provide direct supervision from 7:00 A.M. to 11:00 P.M. to Resident #95 when at his/her doorway, when room door is open, or when Resident #1 is out of his/her room for safety. A significant change Minimum Data Set, dated [DATE] identified Resident #95 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-01-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents reviewed for abuse, (Resident #5), the facility failed to ensure abuse was reported timely. The findings include: Resident #5 was admitted to the facility with diagnoses that included stroke, dementia and mood disorder. The quarterly MDS dated [DATE] identified Resident #5 had severely impaired cognition, had physical behavioral systems that occurred for one (1) to three (3) days a week, was incontinent of bladder and bowel and required assistance of one staff for ADL's. The care plan dated 10/23/23 identified Resident #5 had impaired social interaction due to dementia and mood disorder with interventions that included to provide assistance with ADL's as needed and that staff would provide positive feedback when Resident #5 would participate with ADL's. The care plan further identified Resident #5 had a diagnosis of dementia with interventions that included to cue, reorient and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents reviewed for behaviors, (Resident #2), the facility failed to clearly transcribe physician's orders resulting in the lack of administration of an as needed medication for behaviors. The findings include: Resident #2 was admitted to the facility on [DATE] with diagnoses that included altered mental status, bipolar disorder and alcohol use. The admission assessment dated [DATE] identified Resident #5 was alert to person and required limited assistance with activities of daily living (ADL). The care plan dated 11/27/23 identified Resident #2 had a behavior problem and psychotic disturbances related to dementia associated with alcoholism with interventions that included to administer medications as ordered and to anticipate and meet Resident #2's needs. A physician's order dated 11/27/23 directed to administer Trazodone 50 mg at bedtime for bipolar disorder. A nursing note dated 11/30/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-12 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents reviewed for behaviors, (Resident #2), the facility failed to provide as needed medications in accordance with physicians orders to address behaviors. The findings include: Resident #2 was admitted to the facility on [DATE] with diagnoses that included altered mental status, bipolar disorder and alcohol use. The admission assessment dated [DATE] identified Resident #5 was alert to person and required limited assistance with activities of daily living (ADL). The care plan dated 11/27/23 identified Resident #2 had a behavior problem and psychotic disturbances related to dementia associated with alcoholism with interventions that included to administer medications as ordered and to anticipate and meet Resident #2's needs. A nursing note dated 11/30/23 at 2:39 PM identified she was called to the unit by staff and staff reported Resident #2 pushed Resident #3. Resident #2 was placed on 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #2), reviewed for behaviors, the facility failed to document every fifteen (15) minute checks in accordance with the plan of care and physician's orders. The findings include: Resident #2 was admitted to the facility on [DATE] with diagnoses that included altered mental status, bipolar disorder and alcohol use. The admission assessment dated [DATE] identified Resident #5 was alert to person and required limited assistance with activities of daily living (ADL). The care plan dated 11/27/23 identified Resident #2 had a behavior problem and psychotic disturbances related to dementia associated with alcoholism. Interventions included to administer medications as ordered and to anticipate and meet Resident #2's needs. A nursing note dated 11/30/23 at 2:39 PM identified she was called to the unit by staff and staff reported Resident #2 pushed Resident #3. Resident #2 was placed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the resident was provided supervision and the correct diet in accordance with physician orders. The findings include: Resident #1 was admitted with diagnoses that included dysphagia pharyngeal stage (difficulty swallowing), multiple sclerosis, dementia, and schizophrenia. The nurse aid (NA) Care Card dated 5/3/2023 identified Resident #1 was on a honey thick puree diet and required one to one supervision with meals. A physician's order dated 9/14/2023 directed to provide Resident #1 with a regular diet, puree texture and honey thick consistency, spoon feed honey thick liquids, 1:1 supervision with meals, give one item at a time, and verbal cues to eat slowly. The annual MDS dated [DATE] identified Resident #1 had severely impaired cognition, was on a mechanically altered diet and required supervision with eating. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-11-09 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of facility documentation and review of video/pictures provided to the surveyor for a resident's room on one of five units (Resident #371), the facility failed to ensure that the facility was free from pests and housekeeping practices were effective. The findings include: Resident #371's diagnoses included dementia, anxiety, and legal blindness. The quarterly Minimum Data Set assessment dated [DATE] identified that Resident #371 had severely impaired cognition, and required extensive assistance with bed mobility, transfer, dressing, toilet use and personal hygiene. Review of a video and pictures from Person #1 on 11/1/23 identified resident's closet on 9/30/23 at 12:41 PM with clothes items, pair of shoes, white hospital blanket and therapy supplies (foam leg abductor and green item with velcro) laying mixed-up in a pile on the bottom of the closet and some clothes hanging above. Further observation identified in-between those items laying on the bottom of the closet were multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-09-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) Residents (Resident #1), reviewed for medication administration, the facility failed to ensure a physician's order was in place to hold Resident #1's medications. The findings include: Resident #1 was admitted with diagnoses that included central cord syndrome with resultant quadriplegia, contracture of the left and right upper arm, osteoarthritis, chronic pain, atrial fibrillation, and hypertension (HTN). A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact and required extensive assistance with one (1) staff for bed mobility, extensive assistance of two (2) staff for transfer and supervision with set up help only for eating. A Resident care plan (RCP) dated 5/2/2023 identified Resident #1 had HTN and altered neurological status and to administer medications as ordered. Physician's orders dated 8/27/2023 directed to administer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) Residents (Resident #1) reviewed for medication administration, the facility failed to ensure the safe storage of a prescribed medication. The findings include: Resident #1 was admitted with diagnoses that included central cord syndrome with resultant quadriplegia, contracture of the left and right upper arm, osteoarthritis, chronic pain, atrial fibrillation, and hypertension (HTN). A medication self-administration evaluation completed 1/2/2022 identified that Resident #1 was not able to self-administer medications. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact and required extensive assistance with one (1) staff for bed mobility, extensive assistance of two (2) staff for transfer and supervision with set up help only for eating. A Resident care plan (RCP) dated 5/2/2023 identified Resident #1 had HTN and altered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$485,942 in federal fines across 5 penalties. 2 Medicare payment denials on record.

  • $54,960 — penalty dated 2026-03-03
  • $136,100 — penalty dated 2025-07-24
  • $14,283 — penalty dated 2024-09-17
  • $131,684 — penalty dated 2024-09-17
  • $148,915 — penalty dated 2023-11-09
  • Medicare payment denial — starting 2024-12-03 for 30 days
  • Medicare payment denial — starting 2024-01-17 for 31 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
BERKOWITZ, LEAHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/10/2025
PERERA, CHANNAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/10/2025
TOWNSEND, PATRICKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/10/2025

CMS files one row per role, so the 5 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.9M
Net patient revenuemost recent cost report
-45.9%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 88%Medicare 2%Other / private 10%

About 88% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$391per resident / day
operating cost
$11,877per month
≈ monthly operating cost
$268per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075182. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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