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Mary Wade Home

118 Clinton Ave, New Haven, CT 06513 · Non profit - Corporation · 45 certified beds · (203) 562-7222 Medicare & Medicaid certified

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Flagged for abuse1 actual-harm citation$20,144 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0603) — most recent Nov 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $20,144 in federal fines (most recent 2025-02-25)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
77 Grand Ave · (203) 562-8697 · Call to confirm hours
Pharmacy
72 Grand Ave · (203) 498-3479 · Call to confirm hours
Grocery
121 Grand Ave · (203) 777-2201 · Call to confirm hours
Park
(203) 936-9459 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.6%18.0%15.4%typical
Long-stay residents who lose too much weight8.2%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.5%0.7%0.9%better
Long-stay residents with a urinary tract infection1.6%1.5%2.0%better
Long-stay residents with depressive symptoms0.4%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.5%3.5%3.3%typical
Long-stay residents whose ability to walk worsened18.1%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication10.4%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine96.5%93.5%95.3%typical
Long-stay residents with pressure ulcers5.8%4.0%4.7%worse
Long-stay residents with worsening bladder/bowel control28.3%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table21.8%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.6%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine52.8%69.7%79.4%worse
Short-stay residents rehospitalized after admission23.3%24.3%22.6%typical
Short-stay residents with an outpatient ER visit5.5%10.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.402.061.67worse
Long-stay outpatient ER visits per 1,000 resident days1.131.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

63.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 104 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

63.8%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
52.3%U.S. median 56.6%
Met the expected recovery
0.37U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 52.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 64% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF63.8%CMS range 53.5–73.951.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 7.4–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge52.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge38.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge31.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened8.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.8%CMS range 5.4–13.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.811.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.56
RN hours/ resident / day
1.44
LPN hours/ resident / day
2.76
Aide hours/ resident / day
4.76
Total nurse hours/ resident / day
0.34
RN hoursweekends
51.8%
Total nursing turnover
58.3%
RN turnover

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.76 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.76 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.16 hrs/resident/day on weekends vs 5.00 on weekdays — 17% thinner on weekends. RN hours go from 0.65 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2025-02-25)
19
at the previous standard inspection (2023-01-04)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

51 citations, most serious first. The 11 most serious are shown; the remaining 40 are one tap away and print in full.

  • Actual harm · Gcited before2023-11-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #2), reviewed for falls, the facility failed to protect the resident's safety during care resulting in a fall out of bed and the resident sustained a laceration to the head that required staples. The finding includes: Resident #2 was admitted to the facility with diagnoses that included dementia, anxiety and protein calorie malnutrition. A physician's order dated 6/10/21 directed two half side rails up to promote bed mobility. Review of the fall risk assessment dated [DATE] identified Resident #2 was a high risk for falls. The quarterly MDS dated [DATE] identified Resident #2 had severely impaired cognition, was always incontinent of bowel and bladder, required extensive assistance of one staff for bed mobility and transfers and used a wheelchair for mobility. The care plan dated 8/29/23 identified Resident #2 was nonambulatory, had altered mobility and required assist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, and staff interviews for one resident (Resident #1) reviewed for accidents, the facility failed to ensure a complete and thorough post-fall investigation was conducted and documented in accordance with accepted standards of nursing practice. The findings include:Resident #1's diagnoses included vascular dementia, hypertension, nonthrombocytopenic purpura, psychotic disorder, anxiety, restlessness, and agitation. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was unable to complete a Brief Interview for Mental Status (BIMS) and identified Resident #1 was severely cognitively impaired, and was dependent for ADL's (activities of daily living) and transfers. The Resident Care Plan dated 11/12/25 identified Resident #1 at risk for falls and had altered mobility. Interventions directed to reassess fall risk per policy and after each fall as needed, provide a busy blanket when at a table, encourage out of bed as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who were dependent on staff for personal care, the facility failed to ensure the resident was not verbally abused by a nurse aide. The findings include:Resident #1's diagnoses included Alzheimer's Disease, depression, and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, resisted care from staff at times, and was dependent on staff for dressing, toileting, personal hygiene and transfers in and out of bed. The Resident Care Plan dated 8/7/25 identified Resident #1 had a self-care deficit and altered cognition. Interventions directed staff to assist with activities of daily living, give simple explanations, use orientation guides, and reapproach if the resident refused care. The Facility Reported Incident form dated 8/27/25 identified on 8/27/25 at 7:45 PM the 3-11PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who was dependent on staff for personal care, the facility failed to report an allegation of verbal abuse to law enforcement timely. The findings include:Resident #1's diagnoses included Alzheimer's Disease, depression, and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, resisted care from staff at times, and was dependent on staff for dressing, toileting, personal hygiene and transfers in and out of bed. The Facility Reported Incident form dated 8/27/25 identified on 8/27/25 at 7:45 PM the 3-11PM nursing supervisor, Registered Nurse (RN) #1, was called to Resident #1's room by the 3PM to 11PM charge nurse, Licensed Practical Nurse (LPN) #1, because LPN #1 had witnessed a nurse aide, Nurse Aide (NA) #1, screaming at Resident #1 while NA #1 was attempting to get the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation and facility policy, and interviews for one of three residents (Resident #1), reviewed for accidents, the facility failed to provide adequate supervision to ensure a resident identified at risk for wandering was not able to leave the facility without staff knowledge. The findings include:Based on review of the clinical record, facility documentation and facility policy, and interviews for one of three residents (Resident #1), reviewed for accidents, the facility failed to provide adequate supervision to ensure a resident identified at risk for wandering was not able to leave the facility without staff knowledge. The findings include: Resident #1 was admitted with diagnoses that included major depression and epilepsy. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of 14 (indicated was alert and oriented) and was independent for transfers and ambulation with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for two (2) of three (3) sampled residents (Residents #1and #2) who were incontinent of bowel and bladder and required staff assistance with personal hygiene, the facility failed to ensure the residents were provided with incontinent care as documented in the resident care plan. The findings include: 1. Resident #1's diagnoses included neuromuscular dysfunction of the bladder (loss of normal bladder control) and hemiplegia (weakness of left side extremities). The annual Minimum Data Set assessment dated [DATE] identified Resident #1 had a Basic Interview for Mental Status (BIMS) score of 12 out of 15 indicating some memory recall deficit and was dependent on staff for personal hygiene, had an indwelling catheter to drain the bladder of urine and was always incontinent of bowel. The Resident Care Plan revision dated 4/9/25 identified Resident #1 had actual skin breakdown to the coccyx. Interventions directed to provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for two (2) of three (3) sampled residents (Residents #1 and #2) who were dependent on staff for toileting and personal hygiene, the facility failed to ensure the residents were not neglected by a nurse aide and had been provided with the appropriate care. The findings include: 1. Resident #1's diagnoses included peripheral neuropathy, morbid obesity, and had a history of urinary tract infections. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had no memory recall deficits, was oriented to person, place, and time, was dependent on staff for toileting and personal hygiene, required partial assistance with bed mobility, and was occasionally incontinent of urine. The Resident Care Plan dated 1/17/25 identified Resident #1 was incontinent of bowel and bladder. Interventions directed to provide incontinent care every two (2) hours and as needed, keep resident clean and dry, monitor for signs and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-25 · tag F0603 — failed to not confine residents against their will — widespread
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of the clinical records, facility documentation, facility policy and interviews for 2 of 2 nursing units, the facility failed to ensure residents who did not meet clinical criteria to reside on a locked unit were provided with a method of opening doors independently. The findings include: Observations on 2/11/2025, 2/13/2025, 2/18/2025, 2/19/2025, 2/20/2025, 2/21/2025, 2/24/2025 and 2/25/2025 identified both nursing units: first floor (unit K1) and second floor (unit K2), had secured doors for entering and exiting the units to both stairwells and the elevator. A number code entered into a keypad was required to open the doors. Intermittent observation on all survey days identified only facility staff inputting the code for visitors and residents to enter and exit the units. Additionally, signage on the doors instructed to call a phone number if staff were not available to open the doors and to avoid knocking on the window/door to obtain staff members attention for opening the doors. Review of the Elopement Risk report dated 2/20/2025, for unit K1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the tour of the Dietary Department, observations, staff interview, facility documentation and facility policy, the facility failed to ensure the Dietary Department served food at temperatures outside of the danger zone and failed to maintain dishwasher hot water temperatures at or above 160 degrees Fahrenheit. The findings included: 1. Observation of the tray line on 2/18/2025 at 12:49 PM identified a test tray was placed on the last meal delivery cart which was brought to the first floor. The meal delivery cart lacked doors and resembled a commercial sheet pan rack. The meal plates were covered with hard plastic covers and did not contain warming pellets. The test tray was the last tray served on the first floor. On 2/18/2025 at 1:00 PM the surveyor and [NAME] #1 obtained temperatures of the test tray food which identified the vegetable temperatures as follows: Surveyor temperature: 121.5 degrees Fahrenheit, [NAME] # 1 temperature:122.5 degrees Fahrenheit Interview on 2/18/2025 at 1:00 PM with [NAME] #1 identified that the meal delivery carts did not contain covers or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-25 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility documentation, facility policy and interviews for 4 of 6 employee files, the facility failed to ensure the required annual performance evaluations were completed. The findings include: 1. NA #3's date of hire was 10/19/21. No performance evaluation was identified in the employee's personnel file. Although requested, the facility could not provide annual evaluations for NA #3. 2. NA #4's date of hire was 6/6/18. No performance evaluation was identified in the employee's personnel file. Although requested, the facility could not provide annual evaluations for NA #4. 3. NA #5's date of hire was 10/20/21. No performance evaluation was identified in the employee's personnel file. Although requested, the facility could not provide annual evaluations for NA #5. 4. NA #6's date of hire was 3/1/95. No performance evaluation was identified in the employee's personnel file. Although requested, the facility could not provide annual evaluations for NA #6. Interview and review of facility documentation with the Director of Nurses (DNS) on 2/13/25 at 1:19 PM identified that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-25 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and facility policy for 2 of 2 medication rooms reviewed for medication storage and lebeling, the facility failed to date 3 of 3 multi dose Tuberculin PPD vials upon opening. The findings included: During a review of the facility medication storage rooms on 2/13/25 at 10:17 AM, the following was identified: a. On the K1 unit a vial of Tuberculin PPD was stored in the refrigerator. The vial was noted to have been opened, was half full, without the benefit of being dated. b. On the K1 unit a vial of Tuberculin PPD was stored in the refrigerator. The vial was noted to have been opened, and was slightly more than half full, without the benefit of being dated. c. On the K2 unit a vial of Tuberculin PPD was stored in the refrigerator. The vial was noted to have been opened, was half full, without the benefit of being dated. Observation and interview of the K1 medication room with Registered Nurse (RN) #1 on 2/13/25 at 10:07 AM identified it is facility policy that the nurse who opens a multi-use vial dates it upon opening. Observation and interview of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · E2025-02-25 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: Green, [NAME] Based on facility policy and interviews for 8 residents (Resident #7, Resident #13, Resident #24, Resident #39, Resident #62, Resident #72, Resident #73, and Resident #76) reviewed for Resident Council, the facility failed to provide a selective menu for residents to make selections for meals. 1. Interview with Resident #72 on 2/11/2025 at 11:25 AM identified he/she did not receive a selective menu and would like to be able to choose what he/she is served at mealtime. Resident #72 indicated food was often overcooked and meats tough. Interview with Resident #76 on 2/11/2025 at 2:00 PM identified Resident #76 did not know what he/she would be served at mealtimes until the tray arrived. Resident #76 indicated he/she was not provided a selective menu and indicated he/she would like a menu to choose from because he/she was served the same foods repeatedly. During the Resident Council meeting on 2/13/2025 at 1:30 PM Resident #7, Resident #13, Resident #24, Resident #39, Resident #62, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy and interviews for 4 of 4 residents (Resident #13, Resident #21, Resident #35, and Resident #57) reviewed for oxygen therapy, the facility failed to label, date and store oxygen tubing per facility policy. The findings include: 1. Resident #13 was admitted to the facility in July of 2022 and had diagnoses that included chronic obstructive pulmonary disease (COPD), obstructive sleep apnea, and congestive heart failure. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #13 was cognitively intact (Brief Interview for Mental Status (BIMS) score of 15), received oxygen therapy, was independent with eating, and required partial/moderate assistance with bed mobility and transfers. The Resident Care Plan (RCP) dated 2/5/2025 identified Resident #13 was at risk for altered cardiopulmonary status. Interventions included changing oxygen tubing weekly and monitor oxygen concentrator every shift. Observation on 2/13/2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, review of the clinical record, facility documentation, and facility policy for 1 of 3 residents (Resident #46) reviewed for urinary catheters, the facility failed to maintain dignity for a resident with a urinary catheter drainage bag. The findings include: Resident #46 was admitted to the facility in October of 2023 with diagnoses that included osteoarthritis of bilateral knees, neuromuscular dysfunction of bladder, generalized muscle weakness and cognitive communication deficit. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #46 had moderate cognitive impairment (Brief Interview for Mental Status (BIMS) score of 12), and was dependent on toileting hygiene, personal hygiene, bed mobility and transfers. The MDS identified that Resident #46 had an indwelling catheter, and was always incontinent of bowel. The Resident Care Plan dated 1/1/24 identified Resident #46 had an indwelling catheter due to obstructive uropathy (a urinary tract disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #20) reviewed for abuse, the facility failed to keep Resident #20 free from physical restraint. The findings include: Resident #20 was admitted to the facility in June of 2022, with diagnoses that included Alzheimer ' s disease, dementia with other behavioral disturbance and anxiety disorder. The quarterly Minimum Data Set assessment dated [DATE], identified Resident #20 was cognitively impaired (Brief Interview for Mental Status (BIMS) score of 3), was dependent for bed mobility, transfer and toileting, was non-ambulatory, and was independent with eating. A Resident Care Plan dated 10/12/2024 (start date of 7/12/23) identified increased combative behaviors and anxiety with medications and an intervention to start Trazadone 30 minutes prior to morning and evening care twice daily. The Accident and Incident report dated 10/31/2024, identified NA #10 alleged that LPN #9 hit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and facility policy for 1 of 3 residents (Resident #80) reviewed for elopement the facility failed to develop a comprehensive Resident Care Plan (RCP) for a resident at risk for elopement. The findings include: Resident #80 was admitted to the facility in May of 2024 and had diagnoses that included dementia, hypertension and depression. The Elopement Risk assessment dated [DATE] identified Resident #80 was at risk for elopement and precautions must be initiated. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #80 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 3), had fluctuating behaviors of inattention, fluctuating behaviors of disorganized thinking, was independent with eating, transfers and ambulating at least 150 feet without an assistive device. The RCP dated 9/18/2024 identified Resident #80 was alert and oriented to self with confusion and forgetfulness and walked around the unit. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy and interviews for 2 of 4 residents (Resident #21 and Resident #57) reviewed for oxygen therapy the facility failed to revise the Resident Care Plan (RCP) for residents on oxygen therapy per facility policy. The findings include: 1. Resident #21 was admitted to the facility in August of 2024 and had diagnoses that included Alzheimer's disease, chronic obstructive pulmonary disease (COPD), and diabetes. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #21 was severely cognitively impaired, required substantial/maximal assistance for eating and bed mobility, and dependent for transfers. The Resident Care Plan (RCP) dated 1/8/2025 identified Resident #21 was at risk for altered cardiopulmonary status. Interventions included assessing lung sounds per provider orders and consult with respiratory therapist as needed. The RCP failed to identify interventions for administration of continuous/intermittent oxygen with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy and interviews for 1 of 4 residents (Resident #62) reviewed for dining the facility failed to provide supervision for a resident who required supervised feeding. The findings include: Resident #62 was admitted to the facility in November of 2020 and had diagnoses that included dementia, respiratory failure with hypoxia, and dysphagia. A Physician ' s Order dated 7/25/2024 directed an assist of 2 staff members for activities of daily living and assist of 1 staff member for supervision for feeding. A Physician Order dated 12/12/2024 directed for a dysphagia evaluation with treatment 3 times a week for 4 weeks. The significant change in status Minimum Data Set (MDS) assessment dated [DATE] identified Resident #62 was cognitively intact (Brief Interview for Mental Status (BIMS) score of 15), was on a mechanically altered diet, started speech therapy on 12/12/2024, required setup or clean-up assistance with eating, and was dependent for bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, review of the clinical record, facility documentation, and facility policy for 1 of 3 residents (Resident #46) reviewed for pressure ulcers, the facility failed to follow the plan of care for a resident with a pressure ulcer. The findings include: Resident #46 was admitted to the facility in October of 2023 with diagnoses that included abnormal weight gain, osteoarthritis of bilateral knees, neuromuscular dysfunction of bladder, generalized muscle weakness and cognitive communication deficit. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #46 had moderate cognitive impairment (Brief Interview for Mental Status (BIMS) score of 12), and was dependent on toileting hygiene, personal hygiene, bed mobility and transfers. The MDS identified that Resident #46 had an indwelling catheter, was always incontinent of bowel, was at risk of developing pressure ulcers and had a pressure reducing device for bed. The Resident Care Plan (RCP) dated 12/18/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy, and interviews for 2 of 3 residents (Resident #14 and Resident #80) reviewed for elopement, the facility failed to provide adequate supervision to prevent elopement. The findings include: 1. Resident #14 was admitted to the facility in September of 2024 with diagnoses that included alcohol and opiate use disorder, cognitive impairment, major depressive disorder and diabetes. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #14 was cognitively intact (Brief Interview for Mental Status (BIMS) score of 15), was independent with eating, required partial/moderate assistance with transfers and ambulated with a walker. An Elopement risk assessment performed on 11/4/24 identified Resident #14 as at risk for elopement. A Physician ' s order dated 12/23/25 by Physician Assistant (PA#1), directed to apply a wander guard (a wearable monitoring device to ensure resident safety and prevention of exiting the facility) to left ankle and check…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0941 — isolated
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy and interviews for 3 of 5 employee files, the facility failed to ensure that the required Communication training/in-service was completed. The findings include: 1. NA #1's date of hire was 12/11/24. Review of the facility documentation for NA #1 identified that she had worked in the facility between 1/28/25 and 2/13/25. Review of the employee file for NA #1 failed to identify that required Communication training/in-service had been provided and included in the files from the date of hire until present. Although requested, the facility could not provide documentation that the required Communication training had been completed for NA #1. 2. NA #2's date of hire was 12/23/24. Review of the facility documentation for NA #2 identified that she had worked in the facility between 1/28/25 and 2/13/25. Review of the employee file for NA #2 failed to identify that the required Communication training/in-service had been provided and included in the files from the date of hire until present. Although requested, the facility could not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy and interviews for 3 of 3 nurse aides, the facility failed to provide required annual training. The findings include: 1. NA #1's date of hire was 12/11/24. Review of the facility documentation for NA #1 identified that she had worked in the facility between 1/28/25 and 2/13/25. Review of the employee file for NA #1 failed to identify that in-service training had been provided (Resident Rights, Dementia, Communication and Behavioral Health) and included in the files from the date of hire until present. Although requested, the facility could not provide documentation that the required trainings had been completed for NA #1. 2. NA #2's date of hire was 12/23/24. Review of the facility documentation for NA #2 identified that she had worked in the facility between 1/28/25 and 2/13/25. Review of the employee file for NA #2 failed to identify that in-service training had been provided (Resident Rights, Dementia, Communication and Behavioral Health) and included in the files from the date of hire until present. Although requested,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for three (3) of four (4) sampled residents (Residents #1, #2, and #3) who were reviewed for allegations of staff to resident verbal and physical abuse, the facility failed to ensure Resident #1 was not physically and verbally abused, and Residents #2 and #3 were not verbally abused by a nurse aide. The findings include: Resident #1's diagnoses included Parkinsons, depression, diabetes mellitus, and dementia. The Resident Care Plan dated 10/2/24 identified Resident #1 had a self-care deficit. Interventions directed for assistance of one (1) staff with activities of daily living and to contact the family if resident refused care. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life and required moderate assistance from staff for bed mobility, and transfers. Resident #2's diagnoses included chronic obstructive pulmonary disease, muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, facility documentation, facility policies and interviews for four (4) sampled residents (Resident #1) who were reviewed for allegations of staff to resident verbal and physical abuse, the facility failed to report the allegations of abuse to the Administrator and/or designee within two (2) hours in accordance with the facility policy. The findings include: The Facility Reported Incident forms dated 11/25/24 identified there were three (3) incidents that occurred on 11/24/24 that involved a 3-11PM nurse aide and Residents #1, #2, and #3. Interview with the Director of Nursing (DON) on 12/9/24 at 12:15 PM identified on 11/25/24 a 3-11PM nurse, that wished to remain anonymous, notified her of concerns regarding a 3-11PM nurse aide, Nurse Aide (NA) #2, and residents she cared for on 11/24/24. The DON indicated the nurse asked her to talk with Resident #1. The DON identified another nurse aide, NA #1 had reported her concerns with Resident #1 to the nurse on 11/24/24. The DON identified while initially interviewing staff and residents they were reluctant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for quality of care, the facility failed to ensure staff notified the physician/APRN timely after a resident's verbalization of self-harm. The findings include: Resident #1's diagnoses included dementia, and major depressive disorder. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of five out of fifteen (5/15), indicative of severely impaired cognition and was independent with ADLs and mobility with a walker. The Resident Care Plan (RCP) dated 11/2/24 identified Resident #1 had a history of verbalization of suicidal ideation/intent. Interventions directed to allow to express fears and emotions, know resident's whereabouts, and involve with planning. A nursing note dated 11/8/2024 at 10:52 AM by LPN #1 identified Resident #1 was alert and able to make needs known.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-15 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of four sampled residents (Resident #12) who were reviewed for medication administration, the facility failed to ensure a medication to treat Resident #12's anxiety was not discontinued without a physician's order to prevent the omission of several doses. The findings include: Resident #12's diagnoses included Paranoid schizophrenia. The quarterly Minimum Data Set, dated [DATE] identified Resident #12 made reasonable and consistent decisions regarding tasks of daily life and received antipsychotic, antianxiety and antidepressant medications. The Resident Care Plan dated 1/1/24 identified a potential or alteration in mood as related to schizophrenia. Interventions directed to allow for expression of feelings as desired, medicate per the physician order, monitor safety, observe mood state, provide emotional support and reassurance, and update physician on onset of new symptoms. A physician's order dated 1/22/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who had an open area and required daily wound treatments, the facility failed to ensure the physician's order was followed and wound care was conducted daily. The findings include: Resident #1's diagnoses included rhabdomyolysis, anxiety, depression, heart failure, and age-related cognitive deficit. A physician's order dated 3/1/24 directed to apply a dry, clean dressing to the left outer knee skin tear and monitor the left knee skin tear for signs and symptoms of infection daily on the evening shift. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 made reasonable and consistent decisions regarding tasks of daily life, required extensive assistance with turning and repositioning and had a skin tear with the application of a non-surgical dressing. The Resident Care Plan dated 2/29/24 identified a potential for skin breakdown. Interventions directed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-15 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of four sampled residents (Resident #2) who were reviewed for medication administration, the facility failed to administer the correct intravenous solution as prescribed by the physician. The findings include: Resident #2's diagnoses included dementia, protein and calorie malnutrition and failure to thrive. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 made reasonable and consistent decisions regarding tasks of daily life and required set-up with meals. The Resident Care Plan dated 10/18/23 identified the need for adequate nutrition and hydration. Interventions directed to allow ample time to consume meals, consult registered dietitian (RD) as needed, diet as ordered: regular, thin liquids, encourage completion of meals and fluids on tray, offer fluids between meals, selective menu, update dietary preferences as needed and snacks and beverages as desired. A physician's order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents,(Resident #1) reviewed for activities of daily living, the facility failed to ensure the resident was transported per the care plan. The findings include: Resident #1 was admitted to the facility with diagnoses that included type II diabetes, anxiety disorder, osteoarthritis, and heart failure. Review of the fall risk assessment dated [DATE] identified Resident #1 was at high risk for falls. A physician's order dated 6/13/23 directed assist of two staff for transfers at wheelchair level. The annual MDS dated [DATE] identified Resident #1 had severely impaired cognition, required extensive assistance of two staff for transfers, used a wheelchair and required total dependency of one staff for bathing. The care plan dated 8/24/23 identified Resident #1 was at risk for falling and altered mobility with interventions that included assistance of two staff for transfers with gait belt using…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for two (2) of three (3) residents (Resident #1 and Resident #3) reviewed for falls, the facility failed to ensure fall risk assessments were completed in accordance with facility policies. The findings include: 1. Resident #1 was admitted to the facility with diagnoses that included type II diabetes, anxiety disorder, osteoarthritis, and heart failure. Review of the fall risk assessment dated [DATE] identified Resident #1 was at high risk for falls. A physician's order dated 6/13/23 directed assistance of two staff for transfers at wheelchair level. The annual MDS dated [DATE] identified Resident #1 had severely impaired cognition, required extensive assistance of two staff for transfers, used a wheelchair and required total dependency of one staff for bathing. The care plan dated 8/24/23 identified Resident #1 was at risk for falling and altered mobility. Interventions included to reassess the resident's fall risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy review and interviews for 1 of 3 residents (Resident #29) reviewed for accident, the facility failed to implement/ revise the NA assignment card immediately to prevent future falls with injury. The findings include: Resident #29's diagnoses included dementia, atrial fibrillation, protein malnutrition, osteoporosis, and epilepsy. The Resident # 29 quarterly MDS assessment dated [DATE] identified Resident #29 had severe cognition impairment and required extensive assist with 2 people with transfer, bed mobility, toileting and hygiene and non-ambulatory. Resident #29 also required an extensive assist of 1 with eating. The Resident Care Plan (RCP) dated 7/7/22 identified Resident #29 at risk for fall related to history of fall. Intervention included: to re-assess the resident fall risk quarterly after each fall, medication review per policy, call bell in reach at all times, body pillow when in bed and dycem (anti-slip material) to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-04 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of facility documentation and facility policy for 1 of 1 sampled resident (Resident #27) reviewed for faulty medical equipment, the facility failed to ensure the medical equipment was in good repair and preventative maintenance was conducted per facility policy. The finding include: Resident #27 diagnosis included primary generalized arthritis, difficulty in walking, and generalized muscle weakness. The annual MDS assessment dated [DATE] identified Resident #27 had intact cognition and required limited assistance of 1 with bed mobility, transfers, and locomotion on/off the unit. The Resident Care Plan (RCP) dated 7/25/22 identified Resident #27 had a problem with alteration in mobility due to decreased mobility. Interventions included Resident #27 was independent for all transfers at wheelchair level, monitor gait, and physical therapy screen as ordered. Physician orders dated 8/25/22 directed a Dycem (a non-slip material pad) in the wheelchair at all times and check for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-04 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review and interviews for 1 of 3 residents (Resident #61) reviewed for Advanced Directives, the facility failed to obtain a physician's order reflecting a change from Do Not Resuscitate to the resident's choice of CPR. The findings include. Resident #61's diagnoses included Type 2 diabetes mellitus, hypertension, and anxiety. A physician's order dated [DATE] directed to Do Not Resuscitate for code status. The Resident Care Plan (RCP) with a start date of [DATE] for Advanced Directives had an intervention Do Not Resuscitate (DNR). The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 61 had a moderate cognitive impairment and the resident required extensive assistance with most Activities of Daily Living (ADL). Resident #61's Cardiopulmonary Resuscitation (CPR) form indicated the resident's desire for CPR to be initiated, signed by the resident on [DATE]. A quarterly MDS assessment dated [DATE] indicated no cognitive impairment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-04 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for 2 residents (Resident #9 and Resident #60) reviewed for nutrition, the facility failed to address a significant weight discrepancy according to policy by failing to notify the APRN and dietician of a significant weight discrepancy. The findings included: 1. Resident #9 was admitted with diagnoses that included schizophrenia, diabetes, and stomach reflex disease. Resident #9's monthly weight for November dated 11/11/22 at 11:00 AM was 177 pounds (lbs.). An annual Minimum data set (MDS) assessment dated [DATE] identified Resident #9 was severely cognitively impaired requiring extensive help of 1 staff member for personal hygiene and eating. The recorded weight for Resident #9 was 177 lbs. A care plan last reviewed on 12/14/22 identified Resident #9 had an identified need for adequate nutrition and hydration with a goal to maintain a stable weight. Interventions included for Resident # 9 to sit upright with head of bed at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-04 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, facility policy review and interviews for 1 of 2 residents (Resident #29) reviewed for privacy, the facility failed to provide privacy by not posting instructions for the resident's dental needs on the wall in a semi-private room and within public view. The findings include: Resident # 29's diagnoses included dementia, dysphagia, hypothyroid and hypertension. The physician's order dated 2/21/22 directed to collect the denture at bedtime and apply in the morning. The significant change in status MDS assessment dated [DATE] identified Resident #29 had severe cognition impairment and required extensive assistance of 1 person with transfer, dressing, toileting, and non-ambulatory. The Resident Care Plan (RCP) dated 10/25/22 identified Resident #29 had a partial bottom denture. Interventions included: to assist resident with applying and removing denture daily, assist with oral care and denture in for all meal. Observation on 12/28/22 at 9:50 AM identified Resident #29 in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for 1 resident (Resident # 61) reviewed for Abuse, the facility failed to ensure an allegation of abuse was reported to the state agency. The findings include: Resident #61's diagnoses included Type 2 diabetes mellitus, hypertension, and anxiety. The quarterly MDS assessment dated [DATE] identified Resident # 61 had no cognitive impairment and required extensive assistance of one person for bed mobility and transfer. A progress note dated 7/12/2022 at 8:44 AM indicated in part that at approximately 6:00 AM Resident #61 made a report to a nurse aide that during the night a strange, masked man had entered her/his room and touched her/his on the hip. The progress notes further indicated, in part, the staff on duty and the roommate of Resident #61 were interviewed without findings and the DNS and the Assistant Director of Nursing Services (ADNS) were notified. A facility statement written by Nurse Aide (NA#2) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-04 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review and interview for 1 of 5 residents (Resident #38) reviewed for unnecessary medication, the facility failed to ensure that a significant change MDS assessment was completed within 14 days of the resident electing hospice services. The findings include: Resident #38's diagnoses included dysphagia, diabetes mellitus, and hospice terminal diagnosis of malnutrition. The quarterly Minimum Data Set (MDS) assessment dated 11/07 2022 identified Resident # 38 was able to make consist, reasonable decisions independently. The MDS assessment further indicated Resident #38 requires extensive assistance of 2 persons for bed mobility and transfer and supervision with assistance of one person for eating. The care plan in part, dated 11/9/2022 indicated a plan for Advanced Directive with approaches including Do Not Resuscitate, to check bracelet every shift and to provide education on end-of-life issues as indicated. The care plan further indicated a problem regarding cancer that required surgery and chemotherapy with a resulting history of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility policy review and interviews for 1 resident (Resident # 338) reviewed for Urinary Catheter, the facility failed to ensure a residents Foley catheter collection tubing and bag was noted off the floor within accordance to facility policy to reduce the potential for developing an infection and for 1 of 18 sampled residents (Resident #27) reviewed for participation in care planning, the facility failed to document in the medical record the resident's participation, refusal, or input into the care planning meeting process. The findings included: 1. Resident #338's diagnoses included Benign Prostatic Hyperplasia (BPH) with lower urinary tract symptoms, hematuria, and diabetes mellitus. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 338 had no cognitive impairment and required extensive assistance of one person for bed mobility, transfer, and toilet use. The Resident Care Plan (RCP) dated 12/01/2022 identified in part a decline in functional ability…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and clinical record review for 1 of 3 sampled residents (Resident #36) reviewed for abuse, the facility failed to follow professional standards of care for documenting a provider assessment and notification to responsible party following an incident with another resident. The findings include: Resident #36's diagnoses included dementia with behavioral disturbance, major depressive disorder, psychotic disorder and idiopathic normal pressure hydrocephalus. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #36 was moderately cognitively impaired, required extensive assistance with one person for bed mobility, transfers, dressing, toilet use and personal hygiene. A Resident Care Plan dated 07/22/2022 identified that Resident #36 had a problem with psychosocial well-being with interventions that included to encourage participation in programs, provide emotional support and social work visits as needed. The facility Reportable Event (RE) form dated 09/06/2022 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, facility policy review and interviews for 1 of 2 residents (Resident #336) reviewed for edema, the facility failed to follow physician's instruction orders consistently to prevent medication errors. The findings include: Resident # 336's diagnoses included spinal stenosis, emphysema, atrial fibrillation, hypertension, and localized edema. The admission MDS assessment dated [DATE] identified Resident #336 had intact cognition and required extensive assistance of 1 person with transfer, dressing, toileting, and hygiene. The physician's order dated 12/19/22 directed to administered furosemide (anti-diuretic medication) 20 MG by mouth daily as needed if weight greater than 245 pounds. Observation on 12/27/22 at 9:50 AM identified Resident #336 sitting on the wheelchair with bilateral leg edema and a blue foam boot on the left foot. Review of the weight record from 12/20/22 through 12/29/22 identified Resident #336 weights were recorded greater than 245 pounds on 12/20,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for 1 resident (Resident #9) reviewed for nutrition and 1 resident (Resident # 60) reviewed for edema, the facility failed to address a significant weight discrepancy according to policy by failing to have the dietician evaluate a significant weight discrepancy timely. The findings included: 1. Resident #9 was admitted with diagnoses that included schizophrenia, diabetes mellitus, and stomach reflex disease. Resident #9's monthly weight for November dated 11/11/22 at 11:00 AM was 177 pounds (lbs.). An annual MDS assessment dated [DATE] identified Resident #9 was severely cognitively impaired requiring extensive help of 1 staff member for personal hygiene and eating. The recorded weight for Resident #9 was 177 lbs. A care plan last reviewed on 12/14/22 identified Resident #9 had an identified need for adequate nutrition and hydration with a goal to maintain a stable weight. Interventions included to sit upright with head of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-04 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, review of facility policy and interview for 1 sampled resident, (Resident #387), reviewed for Intravenous (IV) Therapy, the facility failed to ensure scheduled dressing changes, monitoring and catheter measurements were completed per facility policy and consistent with professional standards of practice. The findings include: Resident #387 was admitted to the facility on [DATE]. Diagnoses included infection associated with internal left hip prosthesis, iron deficiency anemia and hyperlipidemia. A physician's order dated 12/16/22 directed Cefepime 2 grams (g) intravenous every 12 hours, 9:00AM, 9:00PM. An Infusion Order Medication Administration Record for December 2022, which was in a binder at the nurse's station, and used to document the PICC line dressing changes and external catheter measurements, indicated the dressing was to be changed weekly and as needed. Review of the flow sheet indicated the dressing was to be changed on the 7:00AM-3:00PM shift and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-04 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure medications were maintained in a secure location. The findings include. During an observation on 1/04/2023 at 9:00AM a medication cart was observed between rooms [ROOM NUMBERS] unattended, unlocked with 2 clear medication cups with what appeared to be applesauce with crushed medications and the other with a red-orange opaque substance and spoon in each. On 1/04/2022 at 9:02 AM further observations identified LPN #7 walked over to the medication cart and indicated she was called away to assist another resident for an emergency nosebleed and left the medications and the cart at its location in the hall while she went to see what the emergency with the resident was. LPN #7 further indicated that one medication cup contained applesauce and medications that were crushed and the other contained potassium that was thickened. On 1/4/2022 at 10:10 AM an interview with the DNS identified she would expect the medication cart to be locked and without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-04 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review and interviews for 1 resident (Resident #387) reviewed for choices, the facility failed to provide laboratory services as ordered by the physician. The findings include. Resident # 387's diagnoses included infection of a surgical site, iron deficiency anemia, hypertension, and hyperlipidemia. A physician's Discharge summary dated [DATE] indicated in part Resident #387 would require Intravenous antibiotic therapy every 12 hours for six weeks and would require weekly laboratory work. The Resident Care Plan (RCP) dated 12/16/2022 identified a plan to return to the community once resident completes the course of treatment as outlined in the plan of care. Interventions included in part to assess discharge potential, refer to a home health agency to provide education to the resident and family as needed and for the social worker to consult as needed. A physician's order dated 12/20/2022 directed to obtain laboratory blood work including a Complete Blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-04 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, observations and review of the clinical record for 1 of 4 sampled residents (Resident #59) reviewed for dining, the facility failed to ensure the menu was followed and a nutritional supplement was provided according to the ticket menu. The findings include: Resident #59's diagnoses included schizophrenia, dysphagia, anxiety, prediabetes, and being underweight. The quarterly MDS assessment dated [DATE] identified Resident #59 was severely cognitively impaired, had progressed from eating with limited assist of one to extensive assistance of one. A Resident Care Plan dated 10/18/22 identified Resident #59 was at risk for getting adequate nutrition and hydration, decreased ability to perform activities of daily living (ADL's), and decreased level of consciousness. Interventions included to assist with meals, ensure resident was upright at 90 degrees, encourage completion of meals/fluids on tray, offer fluids between meals and provide supplements (Ensure plus & Magic cup daily). On 12/27/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility policy review, and interviews for 1 residents (Resident # 338) reviewed for urinary catheter, the facility failed to ensure a residents Foley catheter collection tubing and bag was maintained in a sanitary manner to reduce the potential for developing an infection, failed to ensure that the guidelines for disinfecting the glucometer were followed and failed to store the bath basin and bed pan in a sanitary way and in accordance to the facility practice. The findings included: 1. Resident #338's diagnoses included Benign Prostatic Hyperplasia (BPH), with lower urinary tract symptoms, hematuria, and Diabetes. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 338 had no cognitive impairment and required extensive assistance of one person for bed mobility, transfer, and toilet use. The Resident Care Plan (RCP) dated 12/01/2022 identified in part a decline in functional ability due to illness with the potential for improvement.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-06 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews, for one of three sampled residents (Resident #26) reviewed for Preadmission Screening and Resident Review (PASRR), the facility failed to provide an occupational therapy evaluation and failed to obtain previous psychiatric records per the PASRR recommendations. The findings include: Review of the PASRR Level II assessment for Resident #26 dated 8/26/19 identified recommendations for an occupational therapy evaluation and to obtain psychiatric records. Resident #26's was admitted on [DATE] with a diagnoses that included paranoid schizophrenia, anxiety, and Parkinson's disease. A physician's order dated 8/27/19 directed to administer Olanzapine 2.5 mg at bedtime. The admission Resident Care Plan (RCP) dated 8/28/19 identified schizophrenia. Interventions directed to medicate with Olanzapine and provide psychiatric consultation as needed. The admission Minimum Data Set (MDS) assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-06 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy, and interviews, for 3 of 5 residents (Residents #20, # 21, and #86) reviewed for immunizations, the facility failed to ensure that pneumococcal vaccines were administered according to standards of practice and facility policy. The findings include: a. Resident #20 was admitted to the facility on [DATE] with diagnoses that included Type 2 Diabetes Mellitus and chronic obstructive pulmonary disease. The Medication Administration Record dated 6/2/2017 identified that Resident #20 received the Prevnar 13 (PCV 13) but failed to provide evidence that Resident #20 was offered the Pneumovax 23 a year after being administered the PCV 13 or since residing in the facility. b. Resident #21 was admitted to the facility on [DATE] with diagnoses that included chronic kidney disease and dementia. The Medication Administration Record dated 3/20/18 identified that Resident #21 received the PCV 13 vaccine but failed to provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-01-04 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, review of facility documentation, policy review and staff interviews for 1 of 5 sampled residents (Resident #10) who were reviewed for Resident Assessment, the facility failed to complete the resident's annual MDS assessment within 14 days of initiation and for 1 of 5 sampled residents (Resident #60) reviewed for Pre-admission Screening and Resident Review (PASARR), the facility failed to accurately code Resident #60's Level 2 status on the admission Minimum Data Set (MDS). The findings included: 1 Resident #10 was admitted with diagnoses that included dementia, delusions, and anxiety. An annual MDS assessment dated [DATE] identified Resident #10 was severely cognitively impaired requiring extensive assistance of 1 for bed mobility and personal hygiene. A MDS assessment report identified the 11/8/22 annual MDS assessment was validated on 11/8/22 but lacked identification the 11/8/22 MDS assessment was submitted. A MDS assessment work history report identified that the 11/8/22 annual MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-01-04 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interview for 1 of 5 sampled residents (Resident #26) who were reviewed for Resident assessment, the facility failed to transmit Resident #26's quarterly MDS assessment within 14 days of completion. The findings include: Resident #26 was admitted with diagnoses that included stroke, and difficulty in walking. A quarterly MDS assessment dated [DATE] identified that Resident #26 was severely cognitively impaired requiring extensive assistance of 2 staff for bed mobility and extensive assistance of 1 staff for personal hygiene. A MDS assessment work history identified that Resident #26's quarterly MDS assessment dated [DATE] was initiated on 11/14/22, finalized on 12/19/22 and added to the manual state submission file on 12/22/22. Interview with the MDS Coordinator (LPN #6) on 1/3/22 at 1 :00 PM identified that she currently works with outside consultants. She continued by stating that she was unsure as to why the MDS assessment was not completed and transmitted timely.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-01-04 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review for 1 of 1 sampled residents (Resident #63) reviewed for a bladder decline, the facility failed to ensure the Minimum Data Set (MDS) assessments were accurate related to bladder status. The findings include: Resident #63 ' s diagnoses included unspecified dementia, psychotic disturbance, mood disturbance, depressive episodes, and chronic kidney disease. a. A vital signs electronic report form (where bladder incontinent episodes were documented by the Nurse Aides) identified from 6/5/22 to 6/13/22, Resident #63 had two episodes of urinary incontinence. The Annual MDS assessment dated [DATE] identified Resident #63 was always continent of bladder (despite having 2 episodes of urinary continence documented from 6/6/22 to 6/12/22). On 1/4/23 at 9:15 AM, interview with MDS Consultant RN #4 identified she referred to the vital signs section that Nurse Aides document in the electronic system to code the bladder incontinent section of the MDS (Section H). RN #4 also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$20,144 in federal fines across 2 penalties.

  • $12,701 — penalty dated 2025-02-25
  • $7,443 — penalty dated 2023-11-01

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
HUNTER, DAVIDIndividualW-2 MANAGING EMPLOYEEsince 12/31/1983
ADAMS, BARBARAIndividualCORPORATE DIRECTORsince 09/30/2017
CANAVAN, MARYBETHIndividualCORPORATE DIRECTORsince 01/01/2010
GNUN, PATRICIAIndividualCORPORATE DIRECTORsince 01/01/2010
GOLDBERG, ALIndividualCORPORATE DIRECTORsince 01/01/2010
KESSLER, ROBERTIndividualCORPORATE DIRECTORsince 04/15/2019
MCFARLANE, BRANDONIndividualCORPORATE DIRECTORsince 09/24/2019
MCGLOIN, JOANNEIndividualCORPORATE DIRECTORsince 09/30/2018
RODRIGUEZ, MICHELLEIndividualCORPORATE DIRECTORsince 09/24/2019
SPITZER, HAROLDIndividualCORPORATE DIRECTORsince 01/01/2010
STANTON, PAMELAIndividualCORPORATE DIRECTORsince 09/30/2017
TOPOLOSKY, BRUCEIndividualCORPORATE DIRECTORsince 09/30/2018
WNEK, BRIANIndividualCORPORATE DIRECTORsince 01/01/2010
GINTER, WILLIAMIndividualCORPORATE OFFICERsince 08/05/2019

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.3M
Net patient revenuemost recent cost report
-25.3%
Operating marginrevenue minus expenses
$60K
Related-party expense0% of expenses
Who pays — share of resident-days
Medicaid 50%Medicare 5%Other / private 45%

This home reported $60K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$397per resident / day
operating cost
$12,080per month
≈ monthly operating cost
$317per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075325. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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