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Harbor Village North Health And Rehabilitation Cen

78 Viets St Extension, New London, CT 06320 · For profit - Limited Liability company · 128 certified beds · (860) 447-1416 Medicare & Medicaid certified

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Flagged for abuseResident-funds citation (F0565)2 actual-harm citations$68,933 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0603) — most recent Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $68,933 in federal fines (most recent 2026-03-03)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
6 Shaws Cv · (860) 444-9022 · Call to confirm hours
Pharmacy
817 Bank St · (860) 443-5359 · Call to confirm hours
Grocery
34 Truman St · (860) 754-9009 · Call to confirm hours
Park
Bank St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.7%18.0%15.4%worse
Long-stay residents who lose too much weight4.6%6.5%5.4%better
Long-stay residents with a catheter left in their bladder0.9%0.7%0.9%typical
Long-stay residents with a urinary tract infection3.0%1.5%2.0%worse
Long-stay residents with depressive symptoms12.0%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.3%3.5%3.3%typical
Long-stay residents whose ability to walk worsened12.8%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication21.1%17.6%18.9%worse
Long-stay residents given the seasonal flu vaccine97.4%93.5%95.3%typical
Long-stay residents with pressure ulcers4.4%4.0%4.7%typical
Long-stay residents with worsening bladder/bowel control17.6%24.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table33.3%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine65.1%69.7%79.4%worse
Short-stay residents rehospitalized after admission19.2%24.3%22.6%better
Short-stay residents with an outpatient ER visit15.5%10.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.902.061.67worse
Long-stay outpatient ER visits per 1,000 resident days1.211.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 54 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.9%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
46.9%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 46.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.9%CMS range 28.6–51.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 7.7–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge46.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge31.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge34.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.7%CMS range 4.6–12.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.781.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.62
RN hours/ resident / day
0.56
LPN hours/ resident / day
2.01
Aide hours/ resident / day
3.19
Total nurse hours/ resident / day
0.51
RN hoursweekends
32.3%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 128 beds and averages 118.6 residents a day — about 93% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.19 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.98 hrs/resident/day on weekends vs 3.28 on weekdays — 9% thinner on weekends. RN hours go from 0.66 to 0.51 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 32% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2026-03-03)
13
at the previous standard inspection (2024-07-09)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

47 citations, most serious first. The 12 most serious are shown; the remaining 35 are one tap away and print in full.

  • Actual harm · H2026-03-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, review of the clinical records, and facility policies, the facility failed to prevent, identify, assess, and treat pressure ulcers/injuries in accordance with resident's needs and facility policy for 2 of 3 sampled residents (Resident #3 and Resident #11). Specifically, the facility did not complete timely risk assessments or comprehensive skin assessments; failed to implement and ensure staff adherence to required offloading/turning interventions; did not measure and monitor wounds after onset; and did not follow physician orders (including heel offloading and catheter anchoring). These failures resulted in actual harm: Resident #3 developed an in-house deep tissue pressure injury to the right heel and a stage 2 sacral/coccyx ulcer that worsened, and Resident #11 developed a device associated stage 3 pressure ulcer of the penis and lacked heel offloading despite an existing stage 4 heel ulcer. The facility's systemic failures to implement, monitor, and revise interventions to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-03-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record and policy reviews for 1 of 4 sampled residents (Resident #3) reviewed for nutrition, the facility failed to initiate timely interventions to prevent ongoing significant weight loss. The findings include: Resident #3's diagnoses included muscle weakness, diabetes, and dementia.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 had a Brief Interview of Mental Status (BIMS) of 4 indicating severe cognitive impairment and required set up help for eating and supervision with personal hygiene and toileting. Additionally, the MDS identified Resident #3 weighed 121 pounds (lbs.), with no known weight loss of 5% or more in the last month or a loss of 10% or more in the last 6 months.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 had a Brief Interview of Mental Status of 5 indicating severe cognitive impairment, required set-up help for eating and was totally dependent on staff for personal hygiene, toileting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for accidents, the facility failed to ensure a licensed nurse remained with Resident #1 following an unresponsive episode of unknown origin and failed to ensure Resident #1 was kept in place and not moved until directed by the Nursing Supervisor following an unresponsive episode in the outside smoking area. The findings include:Resident #1's diagnoses included Chronic Obstructive Pulmonary Disease (COPD), myoclonus (sudden, brief, involuntary twitching or jerking of a muscle or a group of muscles), seizures, bradycardia (low heart rate less than 60 beats per minute), macular degeneration (an eye disease that affects central vision), weakness and cognitive communication deficit.The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact cognition (Brief Interview for Mental Status (BIMS) score of 13), and required setup…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation/policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for accidents, the facility failed to ensure adequate supervision and the use of appropriate assistive devices to prevent accidents when staff did not follow the resident's mobility plan, did not have a wheelchair readily available, and did not follow established procedures during an emergency at a supervised smoking activity. The findings include: Resident #1's diagnoses included Chronic Obstructive Pulmonary Disease (COPD), myoclonus (sudden, brief, involuntary twitching or jerking of a muscle or a group of muscles), seizures, bradycardia (low heart rate less than 60 beats per minute), macular degeneration (an eye disease that affects central vision), weakness and cognitive communication deficit.A physician's order dated 1/7/26 directed an assist of one (1) for all transfers with a rollator and Resident #1 was to ambulate with therapy only.The admission Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-03 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record, and policy reviews for 2 of 3 sampled residents (Resident #15 and Resident #40) reviewed for abuse, the facility failed to ensure a resident was free from physical abuse. The findings include:1. Resident #15's diagnoses included vascular dementia with behaviors, schizophrenia and paranoid personality disorder.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #15 had a Brief Interview of Mental Status of 9 indicating moderate cognitive impairment and was independent for eating, transferring, and changing position. Additionally, the MDS identified Resident #15 had no potential indicators of psychosis.The Resident Care Plan dated 1/28/26 identified Resident #15 had a potential for behaviors related to a diagnosis of dementia, paranoia, delusions, a history of physical aggression and a resident to resident altercation (6/1/25). Interventions included approaching the resident in a calm manner, documenting behaviors and following up with psychiatry.Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    F812 Kitchen Harbor TW finalBased on observations, staff interviews and review of facility documents, the facility failed to ensure expired food items were identified and appropriately discarded. The findings included:Observation, interview and facility document review with the Food Service Director on 2/27/26 at 10:04 AM of kitchen food storage identified the following items were expired:Deluxe pulled chicken with broth 48 ounce (oz) can,12 cans, best by 10/17/25Ocean Spray Orange Juice 32 oz bottle, 24 bottles, best by 12/15/25Beef stew 48 oz can, 6 cans, best by 2/22/26The Food Service Director identified that it was his responsibility to ensure that items were checked for expiration dates and that checks should occur monthly or when new stock arrived. He indicated that he was newly hired and did not check the emergency food supply for expiration dates, as he should have because he was informed that it was good to go.Subsequent to surveyor inquiry, the expired items were discarded by the Food Service Director.Although requested from the facility, a food storage policy was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-03 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and facility documentation during a review of the Infection Control Program, the facility failed to ensure the Registered Nurse overseeing the Infection Prevention Licensed Practical Nurse had an Infection Preventionist specialized training certificate. The findings included:Interview and document review on 2/26/26 at 11:15 AM with the Infection Prevention Nurse LPN #3 identified that although she was the Infection Control Nurse, and had a Nursing Home Preventionist certificate dated 4/17/22, the Director of Nurses, who was an RN oversaw her Infection Control Nurse Prevention role, but the Director of Nurses was out of the facility on an extended leave.Interview and document review with Regional Clinical Registered Nurse (RN) #3 on 3/2/26 at 11:30 AM identified that she was certified as a Nursing Home Infection Preventionist as of 12/17/21, and although she oversaw the facility infection prevention program, she did not directly oversee the Infection Prevention Nurse currently in the role, LPN #3. Additionally, RN #3 stated the DNS could not locate her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of the clinical record, and facility policy for 1 of 3 sampled residents (Resident #97) reviewed for smoking, the facility failed to provide access to the smoking activity per the residents choice. The findings include:Resident #97's diagnoses included chronic obstructive pulmonary disease, hyperlipidemia, and atherosclerotic heart disease. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #97 had a Brief Interview for Mental Status score of 13 indicating intact cognition, exhibited no signs or symptoms of delirium, and required substantial/maximal assistance with lower body dressing, required partial/moderate assistance with lying to sitting on the side of the bed, and substantial/maximal assistance to transfer from sitting to standing and chair/bed to chair transfers. The Resident Care Plan (RCP) in effect from 1/7/26 through 3/3/26 failed to identify a preference for smoking. An interview with the resident on 2/25/26 at 10:32 AM identified he/she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of the clinical record and policy for 1 of 4 sampled residents (Resident #3), reviewed for nutrition, the facility failed to notify the provider of a severe weight loss of 13.5 pounds in 6 months. The findings include:Resident #3's diagnoses included muscle weakness, diabetes, and dementia.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 had a Brief Interview of Mental Status (BIMS) of 4 indicating severe cognitive impairment and required set up help for eating and supervision with personal hygiene and toileting. Additionally, the MDS identified Resident #3 weighed 121 pounds (lbs.), with no known weight loss of 5% or more in the last month or a loss of 10% or more in the last 6 months.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 had a Brief Interview of Mental Status score of 5 indicating severe cognitive impairment, required set up for eating and was totally dependent on staff for personal hygiene, toileting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of the clinical record, facility documentation, and policy for 1 of 3 sampled residents, (Resident #47) reviewed for abuse, the facility failed to report an injury of unknown origin to the State Agency. The findings include: Resident #47's diagnoses included dementia with agitation, cognitive communication deficit, Parkinson's Disease with dyskinesia with fluctuations.The 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #47 had a Brief Interview for Mental Status score of 9, indicating moderate cognitive impairment, required partial/moderate for transfers from sitting to lying and lying to sitting on the side of the bed. The MDS also identified the resident required substantial/maximal assistance for transferring to/from the toilet and was fully dependent on staff for upper and lower body dressing, rolling left and right in bed, and transferring from sitting to standing as well as chair/bed to chair transfers. The Resident Care Plan (RCP) in effect from 1/7/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of the clinical record, facility documentation, and facility policy for 1 of 3 residents, (Resident #47) reviewed for abuse, the facility failed to thoroughly investigate an injury of unknown origin. The findings include:Resident #47's diagnoses included dementia with agitation, cognitive communication deficit, and Parkinson's disease with dyskinesia with fluctuations.The 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #47 had a Brief Interview for Mental Status score of 9, indicating moderate cognitive impairment, required partial/moderate for transfers from sitting to lying and lying to sitting on the side of the bed. The MDS also identified the resident required substantial/maximal assistance for transferring to/from the toilet and was fully dependent on staff for upper and lower body dressing, rolling left and right in bed, and transferring from sitting to standing as well as chair/bed to chair transfers. The Resident Care Plan (RCP) in effect from 1/7/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record and policy reviews for 2 of 3 residents (Resident #40 and Resident #97) reviewed for smoking and 1 of 6 residents (Resident #51) reviewed for accidents, the facility failed to perform assessments per the facility policy. The findings include:1. Resident #40's diagnoses included unspecified dementia, Bipolar II Disorder, and anxiety. The comprehensive Minimum Data Set (MDS) assessment dated [DATE] identified Resident #40 had a Brief Interview of Mental Status (BIMS) of 8 indicating moderate cognitive impairment and was independent for eating, changing position, requiring partial/moderate assistance for transfers, and currently used tobacco. The Resident Care Plan dated 2/25/24 identified Resident #40 was a current smoker. Interventions included observation of smoking safety and use of a smoking apron. A physician's order dated 9/8/25 directed that Resident #40 may participate in the supervised smoking program per the facility policy. Interview and record review with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 35 citations
  • Potential for harm · Dcited before2026-03-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, review of clinical records and policy for 2 of 3 residents (Resident #8 and #93) reviewed for respiratory care, the facility failed to ensure a resident receiving oxygen had a physician's order for oxygen and failed to ensure oxygen administration was set according to the physician order. The findings include:1. Resident #8's diagnoses included Chronic Obstructive Pulmonary Disease (COPD), acute pulmonary edema, and anxiety disorder.The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #8 had a Brief Interview of Mental Status score of 15 indicating normal cognitive function, and was independent for oral hygiene, personal hygiene and transfers.The Resident Care Plan (RCP) dated 1/8/26 identified Resident #8 had COPD related to smoking. Interventions included monitoring difficulty breathing and elevating the head of bed or assist to an upright position in a chair during episodes of difficulty breathing.Observation on 2/25/26 at 11:05 AM identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, reviews of the clinical record, policy and interviews for the only sampled resident (Resident #1) reviewed for hemolytic treatment, the facility failed to ensure a physician ordered fluid restriction was maintained. The findings include:Resident #1's diagnoses included end stage renal disease, diabetes and dependence on renal hemolytic treatment.The admission Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status score of 15 indicating intact cognition and required set up assistance for eating and bed mobility, partial moderate assistance with dressing and toileting, supervision with hygiene and transfers.The Resident Care plan dated 1/27/26 identified hemolytic treatment related to renal failure. Interventions included hemolytic treatment on Tuesday, Thursday and Saturday, left chest catheter site, left arm Arteriovenous (AV) site (new), diet as ordered, and fluid restriction as ordered.A physician's order dated 1/29/26 directed a fluid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and policy review, the facility failed to ensure medications were stored according to professional standards and that controlled substance narcotic medications were double locked per the requirement. The findings include:Observation on 2/27/26 10:01 AM identified the South-Central medication cart containing a singly locked narcotic box was stored in the hallway parallel to the front door, across the front lobby without the benefit of being locked, and without the benefit of a nurse in view of the medication cart. Additionally in the lobby, the ADNS was noted to walk by, and 3 residents were seated there, as well as 2 housekeeping staff and the receptionist. At 10:03 AM 4 Residents were identified to walk past the medication cart, along with the Dietary Director and a rehabilitation staff member. At 10:06 AM an APRN passed by, and at 10:07 AM a resident passed by as well as a visitor entered the lobby. At 10:09 AM the scheduler, and an LPN walked past, followed by the psychiatric APRN and a resident, and at 10:10 AM 2 Nurse Aids also passed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of clinical records, and policy for the only sampled resident, (Resident #10) reviewed for dental, the facility failed to follow up on a request for upper-level denture replacement for a resident with Medicaid insurance. The findings include:Resident #10's diagnoses included chronic obstructive pulmonary disease, anxiety disorder, and hypertension.The admission minimum data set assessment dated [DATE] identified Resident #10 had a Brief Interview of Mental Status score of 7 indicating moderate cognitive impairment, was independent for oral hygiene, and required supervision/touching assistance for transfers.The Resident Care Plan dated 3/25/26 identified Resident #10 had dental concerns related to broken and missing teeth. Interventions included dental consultation and treatment.A nurse progress note dated 3/21/25 at 9:03 PM identified that Resident #10 had lost upper dentures at the last facility to which he/she was previously admitted . Additionally, the note identified that Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy and interviews for 1 of 3 residents (Resident #11) reviewed for pressure ulcers, the facility failed to perform hand hygiene while performing a dressing change and after cleaning a glucometer. The findings include:1. Resident #11's diagnoses included severe protein calorie malnutrition, diabetes with neuropathy and retention of urine.The admission Minimum Data Set assessment dated [DATE] identified Resident #11 had a Brief Interview for Mental Status (BIMS) score of 14 indicating no cognitive impairment and was totally dependent on staff for dressing, toileting, and bed mobility. Additionally, Resident #11 currently had a stage 4 pressure injury/ulcer and 2 unstageable pressure injuries. The Resident Care Plan dated 10/30/25 identified an actual impairment to skin integrity related to a deep tissue injury, unstageable left heel. Interventions included keeping skin clean and dry, offload wound, and provide a wound physician as needed.The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-19 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for five (5) of five (5) residents (Residents #1, 2, 3, 4 and 5) reviewed for resident-to-resident abuse, the facility failed to complete a full investigation regarding resident-to-resident abuse. The findings include: 1. Resident #1's diagnoses included paranoid schizophrenia, antisocial personality disorder, adjustment disorder and anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact and was independent with bed mobility, transfers and personal hygiene. The Resident Care Plan (RCP) dated 7/23/24 identified that Resident #1 has the potential for altered mood related to diagnoses of paranoid schizophrenia, anxiety disorder, depression and adjustment disorder with interventions that included to allow the resident to express feelings, staff to speak softly and clearly when communicating, observe for changes in mood/depression and notify physician of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-19 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 5 (five) of 5 (five) residents (Residents #1, 2, 3, 4 and 5) reviewed for resident-to-resident abuse, the facility failed to ensure that the residents were provided social services support timely after resident-to-resident abuse occurred within the facility. The findings include: 1. Resident #1's diagnoses included paranoid schizophrenia, antisocial personality disorder, adjustment disorder and anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact and was independent with bed mobility, transfers and personal hygiene. The Resident Care Plan (RCP) dated 7/23/24 identified that Resident #1 has the potential for altered mood related to diagnoses of paranoid schizophrenia, anxiety disorder, depression and adjustment disorder. Interventions included to allow the resident to express feelings, staff to speak softly and clearly when communicating,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-12 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of ten residents (Resident #3) reviewed for abuse, the facility failed to ensure the resident was free from mistreatement. The findings include: Resident #2's diagnoses included chronic obstructive pulmonary disease (COPD), schizophrenia, and post-traumatic stress disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 was alert and oriented and was independent for mobility with wheelchair. The Resident Care Plan (RCP) dated 5/5/2023 identified Resident #2 received antipsychotic medications to treat schizoaffective disorder, and had a history of aggressive and violent behaviors. Interventions directed to administer medications as ordered, and assess behaviors for potential danger to the resident and/or others and intervene as needed. Resident #3's diagnoses included anxiety disorder, post-traumatic stress disorder, and bipolar disorder. The quarterly MDS assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interviews, and facility documents for one (1) of three (3) residents (Resident #9) reviewed for abuse, the facility failed to complete close observation checks in accordance with physician's orders. The findings included: Resident #9's diagnoses included neurocognitive disorder with Lewy Bodies, dementia, and generalized anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #9 was severely cognitively impaired, was independent for mobility, and exhibited physical behaviors (hitting, kicking, pushing, scratching, and grabbing) and verbal behaviors (threatening others, screaming at others, and cursing at others). The Resident Care Plan (RCP) dated 05/1/24 identified Resident #9 identified mood/behaviors including: combative with care, pacing, restlessness, fidgeting, difficult to redirect, difficult to redirect, wandering, and actual resident to resident altercations. Interventions directed to observe changes in behavior and report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-12 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two residents (Resident #2 and Resident #4) reviewed for behavioral health, the facility failed to ensure resident behaviors were monitored and accurately reflect the behaviors that were exhibited. The findings include: 1. Resident #2's diagnoses included chronic obstructive pulmonary disease (COPD), schizophrenia, and post-traumatic stress disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 was alert and oriented and was independent for mobility with wheelchair. The Resident Care Plan (RCP) dated 5/5/2023 identified Resident #2 received antipsychotic medications to treat schizoaffective disorder and had a history of aggressive and violent behaviors. Interventions directed to administer medications as ordered and to monitor behavior and response to medications. Physician orders dated 7/21/2023, and review of physician orders through 1/3/2024 identified orders that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy, and interviews, the facility failed to ensure that the kitchen was kept in a clean and sanitary manner and failed to discard expired foods. The findings include: During a tour of the Dietary Department on 6/26/24 at 9:50 AM with the Food Service Manager the following was identified: • One ceiling fan covered with a heavy coat of brownish dust-like matter blowing directly over washed silverware and mugs. • The walls of the dish washing room area were covered with a coat of greyish dust-like matter. • The sink area in the dish washing room was noted to have a foul odor with an accumulation of grime and dirt on the walls underneath the sink with the exposed pipes under the sink noted to have a thick black coating. • The walls above the paper towel dispenser at the handwashing sink before entering the dishwashing room noted to have a heavy accumulation of dust. • The ceiling tiles in the dish room, and the food cart placement area noted to have an accumulation of dust and dirt. • The vent above the stove noted to have an accumulation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility documentation review, facility policy review, and interviews, the facility failed to follow through a resolution after identifying an issue during environmental rounds and failed to maintain a clean laundry area. The findings include: Review of the monthly facility environmental rounds from January 2024 to June 2024 identified the facility noted issues of the cleanliness in the kitchen, further review of the documentation failed to identify how the lack of cleanliness was addressed. Interview with Infection Control Nurse (ICN) LPN #5 in the presence of RN# 5 (Regional Clinical Specialist) on 7/3/24 at 10:45 AM identified that the maintenance, housekeeping, and LPN #5 were responsible for conducting the monthly environmental rounds. LPN #5 had noted an issue of the cleanliness in the kitchen during the monthly environmental rounds. She identified that the facility had 10 days to offer a resolution and/or resolve the issue found in the environmental rounds; however, she could not provide evidence that the cleanliness noted in the monthly environmental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-09 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two of three sampled residents (Resident #16 and Resident #43) reviewed for significant change in condition, the facility failed to notify the physician when the residents experienced a significant changes in condition. The findings include: 1. Resident #16 's diagnoses included chronic anemia secondary to blood loss, cirrhosis of the liver, chronic kidney disease, gastroesophageal reflux disease (GERD), abdominal hernia, atrial fibrillation, heart failure, and congenital malformation of heart. The quarterly MDS assessment dated [DATE] identified Resident #16 was cognitively intact, required limited assistance for toileting, dressing, and hygiene, was independent with bed mobility, transfers, and was ambulatory with a rolling walker. The care plan dated 6/8/24 identified Resident #16 had a gastro-intestinal problem related to an abdominal hernia and GERD. Care plan interventions directed to observe and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-09 · tag F0603 — failed to not confine residents against their will — pattern
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of clinical records, review of the facility assessment and interviews for thirty-eight sampled residents (R#2, R#9, R#10, R#15, R#23, R#25, R#26, R#28, R#31, R#33, R#41, R#45, R#53, R#60, R#65, R#68, R#71, R#73, R#74, R#75, R#76, R#81, R#82, R#83, R#89, R#91, R#92, R#94, R#95, R#98, R#101, R#102, R#103, R#105, R#106, R#108, R#112 & R#318) residing on the secured dementia unit (South unit) of the total census of 115, the facility failed to assess, care plan, demonstrate that the secured unit was the least restrictive setting, and obtain consents for residents who were selected to reside on the secured unit. The findings include: Observations during all days of the survey June 26th, July 1, 2, 3, 8 & 9, 2024 identified the secured unit (South Unit) located on the first floor had double doors that bordered the center unit that required a number code to be punched into the key pad in order for the doors to open. The unit also contained an exit in the southwest end of the hallway where there was an emergency exit and on the southeast corner of the unit that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-09 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, and interviews for one sampled resident (Resident #39) reviewed for activities of daily living, the facility failed to provide the necessary services to maintain good grooming and personal care related to toenail care. The finding includes: Resident #39's diagnoses included injury of the lumbar spinal cord, sequela, and paraplegia. The treatment administration record for April, May, and June 2024 identified that body assessments and weekly skin checks were completed on shower days. The quarterly MDS assessment dated [DATE] identified Resident #39 had intact cognition, and an impairment on both sides to the upper and lower body and used a wheelchair. Physician's orders dated 6/10/2024 directed for podiatry, audiology, dental, and ophthalmology consults as needed. The care plan dated 5/17/2024 identified Resident #39 had a self-care and mobility performance deficit and needed assistance with hygiene and mobility related to the resident's diagnoses. The care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-09 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of facility policy for two of two sampled residents, (Resident #20) reviewed for food, the facility failed to provide food that was prepared in a manner to conserve nutritive value and in a palatable manner. The findings include: 1. Resident #20's diagnoses included unspecified dementia, major depressive disorder, and diabetes insipidus. The quarterly MDS assessment dated [DATE] identified Resident #20 had moderately impaired cognition, utilized a cane/crutch, utilized set up or clean up assistance with eating, independent with oral hygiene, supervision with toileting, set up or clean up assistance with personal care and dressing. Resident #33's care plan dated 5/6/24 identified a nutritional problem or potential nutritional problem r/t morbid obesity, diuretic use, diabetes, hypertension, and GERD. Care plan interventions directed: controlled carbohydrate diet, no added salt, regular consistency with thin liquids, small starch portions. Interview with Resident #20 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-09 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation and interviews for resident rooms #'s 15, 18, 20, 26 and the hallway in the Northeast wing of the facility, the facility failed to ensure the environment was free of pests, specifically flies and fruit flies and the facility failed to ensure the kitchen food storage environment was free from visible signs of rodent infestation. The findings include: 1. Observations on 6/26/2024 at approximately 1:30 PM of rooms (rm)15, 18, and 20 of the Northeast wing identified fruit flies were present. In room [ROOM NUMBER], there were cups of orange juice with caps and a sandwich wrapped in a paper towel. There were an excessive amount of fruit flies in the room, on the cups, on the resident's overbed table, side table and bed. Rm 15 also had fruit flies near the window and on the room divider curtain. The area near the window had items stacked on top of one another, clothing was piled on some of the boxes. There was no food that was able to be visualized. Rm 20 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy, and interviews for one sampled resident (Resident #33) reviewed for dignity, the facility failed to provide care and speak to the resident in a dignified manner. The findings include: Resident #33's diagnoses included unspecified dementia, personal history of traumatic brain injury, and Asperger's syndrome. The quarterly MDS assessment dated [DATE] identified Resident #33 had moderately impaired cognition, utilized a manual wheelchair, was dependent for eating, oral hygiene, toileting, bathing, personal care, and dressing. Resident #33's care plan dated 6/4/24 identified an ADL (activities of daily living) self-care performance deficit and noted the resident required assistance, had poor motivation, cognitive impairments, weakness, weakness, and kyphosis with interventions that directed: provide privacy for all care, encourage resident to assist with care, anticipate needs. Observation on 7/2/24 at 5:20 AM identified NA#1 providing morning hygiene care to Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-09 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and review of facility policy for one of one sampled resident, (Resident #33) observed for personal care, the facility failed to provide privacy for the resident while receiving care. The findings include: Resident #33's diagnoses included unspecified dementia, personal history of traumatic brain injury, and Asperger's syndrome. The quarterly MDS assessment dated [DATE] identified Resident #33 had moderately impaired cognition, utilized a manual wheelchair, was dependent for eating, oral hygiene, toileting, bathing, personal care and dressing. Resident #33's care plan dated 6/4/24 identified an ADL (activities of daily living) self-care performance deficit and noted the resident required assist for thoroughness, had poor motivation, cognitive impairments, weakness, impaired gait, weakness and kyphosis. Care plan interventions directed: one for care if in bed, provide privacy for all care, encourage resident to assist with care, anticipate needs. Observation on 7/2/24 at 5:20 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two of three residents (Resident #16 and Resident #43) reviewed for change in condition and change in weight, the facility failed to consistently monitor and assess residents for worsening health condition and failed to assess a significant weight gain. The findings include: 1. Resident #16 's diagnoses included chronic anemia secondary to blood loss, cirrhosis of the liver, chronic kidney disease, gastroesophageal reflux disease (GERD), abdominal hernia, atrial fibrillation, heart failure, and congenital malformation of heart. The quarterly MDS assessment dated [DATE] identified Resident #16 had no cognitive impairments, required limited assistance for toileting, dressing, and hygiene, was independent with bed mobility, transfers, and was ambulatory with a rolling walker. The care plan dated 6/8/24 identified Resident #16 had a gastro-intestinal problem related to abdominal hernia and GERD. Care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-09 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interviews for two of five sampled residents (Residents #14 & #33) reviewed for unnecessary medication, the facility failed to implement pharmacy review recommendations. The findings include: 1. Resident #14's diagnoses included gastro-esophageal reflux disease (GERD), bipolar disorder, and chronic obstructive pulmonary disease (COPD). The admission MDS assessment dated [DATE] identified Resident #14 had intact cognition, independent with toileting hygiene, bed mobility, required supervision with personal hygiene, and utilized a walker. Resident #14's care plan dated 10/31/23 identified Resident #14 utilized pain medication and psychotropic medication with interventions that included observing for potential or possible side effects such as constipation and diarrhea. The physician's order from December 2023 through July 2024 directed Miralax oral packet (Polyethylene Glycol 3350) to give one packet by mouth as needed for constipation. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, and interview for one of two sampled residents (Resident #111) reviewed for Medication Administration, the facility failed to ensure a medication error rate of less than 5%. The findings include: Resident #111's diagnoses included hypertension, depression, repeated falls, and anxiety. The Minimum Data Set (MDS) assessment dated [DATE] identified that Resident # 111 was severely cognitively impaired, required moderate assistance for personal hygiene, bed mobility and transfers and supervision assistance with eating. Physician's order in effect on 7/1/24 directed to give oral chewable Aspirin enteric coated (EC) 81mg, 1 tablet by mouth one time a day for blood thinner, Bupropion Hydrochloride (HCl) extended release (ER) 150mg, 1 tablet by mouth one time a day for depressive episodes and Metoprolol succinate ER Tartrate 25 mg, I tablet by mouth one time a day for hypertension, (HTN, blood pressure). Observation of medication preparation for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two of four residents (Resident #1 and Resident #2) reviewed for abuse, the facility failed ensure the resident was free from mistreatment. The findings include: 1. Resident #1 was admitted with diagnoses that included dementia, attention-deficit hyperactivity disorder, and depression with anxiety. An admission MDS assessment dated [DATE] identified Resident #1 had severely impaired cognition with behaviors that included significant intrusion on the privacy of others disrupting care or living environment. Resident #1 was independent with bed mobility, transfers and walking, and had unclear speech with occasionally understanding others. A resident care plan (RCP) dated 4/19/2024 identified Resident #1 was an elopement risk, had a mood/behavioral disorder that included behaviors that were combative with care, pacing, restlessness, intrusive, difficult to redirect, wandering and had actual resident to resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and staff interviews for one of three sampled residents (Resident #1) who were dependent on staff for toilet use, the facility failed to ensure incontinent care was provided at the time the resident voiced the need for care and every two (2) to four (4) hours in accordance with the care plan. The findings include: Resident #1's diagnoses included morbid obesity, abnormalities of gait and mobility, and generalized muscle weakness. The annual Minimum Data Set assessment dated [DATE] identified Resident #1 made reasonable decisions regarding tasks of daily life, was always incontinent of urine and stool, was at risk for skin breakdown, required extensive assistance of two (2) for turning and repositioning when in bed for bed mobility, dressing and toilet use and extensive one (1)person assistance for personal hygiene. The Resident Care Plan (RCP) dated 9/29/23 identified Resident #1 was at risk for skin breakdown, had a self-care deficit,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the plan of care was updated after a fall. The findings include: Resident #1 was admitted with diagnoses that included Alzheimer's disease, dementia, unsteadiness, and adjustment disorder. The Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 as severely cognitively impaired and was independent with transfers and walking in his/her room. The Resident Care Plan (RCP) dated 7/6/2023 identified Resident #1 was at risk for falls due to impaired cognition and the use of psychotropic (used to treat mood alterations) medications. Interventions directed to encourage to wear nonskid socks and shoes when out of bed, provide adequate light keeping the area free of clutter, and to observe for potential medication side effects that included dizziness, drowsiness, weakness, and unsteadiness. A facility incident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and interviews for one of four residents (Resident #70) reviewed for accidents, the facility failed revise and implement an intervention from the resident's care plan following a fall. The findings include: Resident #70 had diagnoses that included Parkinson's disease, chronic obstructive pulmonary disease, anxiety disorder, epilepsy, and schizophrenia. The quarterly MDS assessment dated [DATE] identified Resident #70 had moderate cognitive impairment, limited assistance with one-person physical support for all Activities of Daily Living (ADL). The care plan 9/2021 dated identified for falls identified resident is at moderate risk for falls or fall related injury related to cognitive and sensory factors such as Parkinson's/dementia, history of falls in community, psychiatric medication use, epilepsy and non-compliance with transfer and ambulation orders. Interventions included: to ensure floor mats are in place. Assist of two, stand/pivot with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-20 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record and interview for one of two residents reviewed for discharge (Resident #114), the facility failed to ensure the resident received documentation regarding medications last administered in the facility post discharge and failed to notify the primary physician the resident had left Against Medical Advice. The findings include: Resident # 114 was admitted to the facility on [DATE]. The resident's diagnoses included Post Traumatic Stress Disorder (PTSD), bipolar disorder and right knee (ORIF) Open Reduction and Internal Fixation. A review of the admission nurse's note dated 11/9/21 identified the resident was admitted to the facility post right knee ORIF which required rehabilitation services. A review of the Medication Administration Record for November 2021 identified the resident received Oxycodone IR 5 Milligrams by mouth every 6 hours for when needed pain, Wellbutrin XL (anti-depressant) 150 MG twice a day, Seroquel (anti-psychotic) 300 MG at 9:00 PM and Lovenox (anticoagulant) 40…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interview for one of one of two sampled resident reviewed for discharge (Resident # 113), the facility failed to ensure the resident's Registered Nurse Pronouncement (RNP) physician's orders had a date and was within accordance to professional standards per facility practice. The findings include Resident # 113's diagnoses included dementia with behavioral disturbances, major depression, type diabetes mellitus, hypertension and peripheral vascular disease. The admission MDS assessment dated [DATE] identified the resident was severely cognitively impaired, required extensive assistance with ADL and noted no hospice. A review of the August 2021 Medication Administration Record noted RNP dated 8/24/21 but lack a physician's order for August 2021 for RNP. However, review of the physician's orders dated 9/2021 through 11/2021 failed to reflect the physician's orders for RNP with a current date and physician's signature. The progress note dated 11/10/21 noted DNR/DNI and noted the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and interviews for one resident (Resident #70) reviewed for respiratory care, the facility failed to change the resident's oxygen tubing per facility policy and practice. The findings include: Resident #70's diagnoses included Parkinson's disease, chronic obstructive pulmonary disease, anxiety disorder, epilepsy, and schizophrenia. The quarterly MDS assessment dated [DATE] identified Resident #70 had moderate cognitive impairment, limited assistance with one-person physical support for ADL and identified no utilization of oxygen therapy within the last 14 days. The care plan 9/2021 dated identified for altered respiratory status identified resident has altered respiratory status/difficulty breathing related to COPD. The resident will maintain normal breathing pattern. Interventions included: to provide oxygen as prescribed by the physician. Administer medication/puffers as ordered. Monitor for effectiveness and side effects. Monitor/document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-03-03 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and review of policy, the facility failed to ensure access to state survey results. The findings include:A Resident Council meeting on 2/27/26 at 11:00 AM identified that residents did not know where the previous state survey results were located or that it was their right to be able to review the results. Residents stated they would have reviewed previous state survey results had they known where the results were located.Observation on 2/27/26 at 12:43 PM of the facility entrance lobby failed to identify the previous state survey results.Observation and interview with the Administrator on 2/27/26 at 12:48 PM identified that the previous state survey results were in the main lobby, in a wall file holder approximately 4 feet off the ground, behind an artificial tree, not visible to the residents or visitors. The Administrator identified an artificial tree that was obscuring the state survey results binder. She subsequently moved the artificial tree to make the survey results visible. Additionally, she indicated that she was unaware that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-03-03 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews during the Resident Council meeting, and review of facility policy, the facility failed to consistently deliver mail on Saturdays. The findings include: F565 - Harbor Village - DHBased on interviews, and review of facility policy reviewed for a concern discussed during resident council, the facility failed to consistently provide mail to residents on Saturdays. The findings include: A Resident Council meeting on 2/27/26 at 11:00 AM identified that residents were not consistently receiving their mail on Saturdays. It also identified that the residents were not aware that they were supposed to receive their mail each Saturday. Interview with the Recreation Director on 2/27/26 at 11:30 AM identified that he personally delivered mail to the residents when he worked on Saturdays but stated that he would follow up with his staff to instruct them to deliver mail to the residents on Saturdays. The Recreation Director identified that he never formally received a complaint from the residents that they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-03-03 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 5 of 5 sampled residents (Resident #8, Resident #16, Resident #23, Resident #30 and Resident #62) reviewed for Preadmission Screening and Resident Reviews (PASRR) the facility failed to code the Minimum Data Set (MDS) assessment correctly. The findings include:1. Resident #8's diagnoses included paranoid schizophrenia, major depressive disorder and anxiety.Review of an Ascend PASSR level 2 form dated 5/11/17 indicated schizophrenia, major depression and anxiety disorder. The level of services needed could be provided in the nursing facility and no specialized services for mental illness were needed. Long term approval was received.The annual Minimum Data Set assessment dated [DATE] failed to identify Resident #8's section A1500, PASSR level 2 section of the annual MDS was coded as no serious mental illness.2. Resident #16's diagnoses included schizophrenia, anxiety disorder and auditory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-03-03 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #30) reviewed for Preadmission Screening and Resident Reviews (PASRR), the facility failed to complete a level 2 PASSR after 180-day exemption was expired. The findings include:Resident #30's diagnosis included paranoid personality disorder, depression and schizophrenia.The annual Minimum Data Set assessment dated [DATE] identified Resident #30 had a Brief Interview for Mental Status score of 11 indicating moderate cognitive impairment, required set-up assistance with hygiene, and was independent with dressing, bed mobility, and transfer.The Resident Care Plan revised [DATE] identified a psychosocial wellbeing problem related to recent admission, positive PASSR. Interventions included allow time to answer questions and verbalize feelings, perceptions and fears, support, encourage assistance with setting realistic goals, determine expectations and discuss in realistic terms,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-03-03 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, review of the clinical record, and facility policy for 1 of 6 residents (Resident #7) reviewed for accidents, the facility failed to implement a fall risk care plan intervention. The findings include:F656 R7 Harbor TW finalBased on observations, staff interviews, review of the clinical record, and facility policy for 1 of 6 residents (Resident #7) reviewed for accidents, the facility failed to implement a fall risk care plan intervention. The findings include:Resident #7 's diagnoses included difficulty in walking, muscle weakness, and extrapyramidal movement disorder.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #7 had a Brief Interview for Mental Status score of 6 indicating severe cognitive impairment and was dependent on staff for putting on/taking off footwear, sitting to standing, and transfers.The Resident Care Plan in effect from 2/5/26 to 3/2/26 identified Resident #7 was at a moderate risk for falls. Interventions included a floor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-07-09 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interviews for one sampled resident (Residents #14) the facility failed to ensure medical records were readily accessible and complete. The findings include: Resident #14's diagnoses included gastro-esophageal reflux disease (GERD), bipolar disorder, and chronic obstructive pulmonary disease (COPD). The admission MDS assessment dated [DATE] identified Resident #14 had intact cognition, independent with toileting hygiene, bed mobility, required supervision with personal hygiene, and utilized a walker. Review of the monthly medication regimen review pharmacy notes identified that the pharmacist made recommendations for the following dates: 12/13/23, 1/17/24, 2/14/24, and 3/20/24. Interview with the DNS (the former ADNS) on 7/1/24 at 1:30 PM identified that the pharmacy recommendations are kept in the resident's paper chart on the unit. A request was made to the facility on 7/2/24 at 8:30 AM to provide the signed copy of the pharmacist recommendations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$68,933 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $68,933 — penalty dated 2026-03-03
  • Medicare payment denial — starting 2024-09-12 for 28 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
WACHUSETT VENTURES LLCOrganizationDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/29/2016
WAKEFIELD CAPITAL LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 06/07/2016
DENNEHY, RAYMONDIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 02/29/2016
KIRCHICK, JOELIndividualINDIRECT OWNERSHIP INTERESTsince 02/28/2017
VERA, STEVENIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/29/2016
ANTICO, JOANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/12/2024
BAUDE, COLLINIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/06/2025
CABOT, MELISSAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/23/2024
ELLIS, SHARONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/07/2019
GRAY, KIMBERLYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/23/2019
JOHNSON, BROOKEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/19/2025
LOPATOSKY, JOSEPHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/28/2017
MARSH, CAITLYNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/10/2025
MURPHY, MARSHAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/27/2025
OZCAKAR, BULENTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
SPENCER, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/23/2024

CMS files one row per role, so the 28 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.2M
Net patient revenuemost recent cost report
-0.4%
Operating marginrevenue minus expenses
$618K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 88%Medicare 4%Other / private 7%

About 88% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $618K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$287per resident / day
operating cost
$8,730per month
≈ monthly operating cost
$286per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075196. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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