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Gladeview Health Care Center

60 Boston Post Rd, Old Saybrook, CT 06475 · For profit - Individual · 132 certified beds · (860) 388-6696 Medicare & Medicaid certified

Call the home — (860) 388-6696 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Nov 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Nov 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
185 West End Ave Suite 1N · (800) 672-0625 · Call to confirm hours
Pharmacy
519 Boston Post Rd · (860) 388-1145 · Call to confirm hours
Grocery
Big Y1.5 mi
90 Halls Rd · (860) 434-1433 · Call to confirm hours
Park
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased24.2%18.0%15.4%worse
Long-stay residents who lose too much weight3.2%6.5%5.4%better
Long-stay residents with a catheter left in their bladder0.7%0.7%0.9%better
Long-stay residents with a urinary tract infection2.2%1.5%2.0%worse
Long-stay residents with depressive symptoms0.5%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.9%3.5%3.3%better
Long-stay residents whose ability to walk worsened21.7%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication12.4%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine94.6%93.5%95.3%typical
Long-stay residents with pressure ulcers2.8%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control29.0%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table7.1%17.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine50.8%69.7%79.4%worse
Short-stay residents rehospitalized after admission30.5%24.3%22.6%worse
Short-stay residents with an outpatient ER visit12.7%10.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.342.061.67better
Long-stay outpatient ER visits per 1,000 resident days1.421.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 114 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.1%U.S. median 51.5%
Got home and stayed home
12.2%U.S. median 10.7%
Went back to hospital
50.9%U.S. median 56.6%
Met the expected recovery
0.37U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 50.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 55 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 63% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.1%CMS range 42.9–60.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.2%CMS range 8.8–16.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge49.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 4.5–12.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.901.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.58
RN hours/ resident / day
0.85
LPN hours/ resident / day
2.32
Aide hours/ resident / day
3.75
Total nurse hours/ resident / day
0.39
RN hoursweekends
43.4%
Total nursing turnover
16.7%
RN turnover

How full it usually is: this home is certified for 132 beds and averages 109.4 residents a day — about 83% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.75 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.32 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.92 on weekdays — 15% thinner on weekends. RN hours go from 0.66 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2024-11-22)
15
at the previous standard inspection (2022-12-30)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 11 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · Gcited before2022-12-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy review and interviews for 1 sample resident (Resident #67) reviewed for limited range of motion and contractures and history of resistance to care, the facility failed to ensure that licensed and non-licensed staff consistently monitored the resident for potential skin breakdown after ADL care and within accordance to facility practice to ensue the resident did not develop an open wound to the left antecubital elbow with tendon exposure and for 1 of 3 sampled residents (Resident #217) reviewed for hospitalizations, the facility failed to administer medications in accordance with the physician's written order. The findings included: 1. Resident #67's diagnoses rheumatoid arthritis, dementia, osteoporosis, and anxiety. A Braden Scale dated 2/1/22 noted a score of 12 (Total score of 12 or less represents the resident was high risk for pressure ulcer development. The physician's order dated 9/20/22 directed to apply Geri-sleeves to bilateral upper and lower arm every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ddisputed · IDR2025-11-20 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for misappropriation of medication, the facility failed to ensure narcotic medications were removed from the medication cart following the resident's discharge which led to the medication going missing from the medication cart. The findings include:Resident #1's diagnoses included aftercare following joint replacement surgery and right knee joint prothesis. The admission Evaluation dated 8/7/25 identified that Resident #1 was oriented to person, place, time and situation and reported no pain on admission. The Resident Care Plan dated 9/12/25 identified that Resident #1 had an alteration in comfort due to post operative surgery and chronic right knee pain. A physician's order dated 9/12/25 directed to administer oxycodone 5 milligram (mg) tablet by mouth every four (4) hours as needed for severe pain. The Facility Reported Incident form dated 9/26/25 identified at 11:00 AM during the Director of Nursing's (DON) bi-monthly narcotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #3) reviewed for transfers, the facility failed to transfer the resident with equipment appropriate for the resident's standing ability. The findings include: Resident # 3's diagnoses included absence of right leg above the knee, history of falling, primary osteoarthritis of the right hand and anxiety disorder. The Resident Care Plan (RCP) dated 9/30/24 identified that Resident #3 had an alteration in physical mobility and independence with daily activities with interventions that included Physical Therapy (PT) and Occupational Therapy (OT) treatment per order and to transfer the resident with assist per orders. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 had a Brief Mental Interview for Mental Status (BIMS) of fourteen (14) indicative of intact cognition and required moderate assistance with bed mobility and transfers. A physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility policy for medication storage and labeling, the facility failed to ensure medication carts were locked when unattended and narcotics were secured properly. The findings include: a. An observation on 11/20/24 at 5:04 AM identified that the third floor rolling medication cart was located outside of the third-floor dining room in the lobby, was unlocked. There was one resident, unsupervised in a wheelchair, approximately 15 feet from the unlocked rolling medication cart. An interview with Licensed Practical Nurse (LPN) #10 on 11/20/24 at 5:08 AM identified that she was aware the medication cart was unlocked and she left it unlocked and unattended to attend to a resident's care down one of the hallways. The narcotics within the rolling cart were only secured with a single lock, as the main lock to the rolling cart was unlocked. An observation on 11/20/24 at 5:45 AM identified that 2 second floor rolling medication carts, located on the outside right-hand side of the nursing station, were unlocked. LPN #12 was sitting behind the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and review of facility policy, the facility failed to ensure foods were dated when opened and expired food was disposed of timely. The findings include: On 11/18/24 at 10:52 AM, a tour of the Dietary Department with the Food Service Director (FSD) identified the following: a. In the dry storage area there was an opened and undated 1/2 bag of granola and 3 open bags of hamburger rolls. Attached to the ceiling to the right of the hamburger rolls was an approximate 12 inch section of fly paper with a dead fly attached. b. In the main freezer there was an opened and undated package of pancakes, 1 bag of imitation crabmeat, 1 bag of frozen shrimp, ½ package of cookies, ½ package of blueberries, 1 gallon of leftover soup dated 9/27/24, and 1 bag of pizza dough. c. In the walk-in refrigerator there was a gallon container that was 3/4 full of Feta cheese that was dated 9/15/24, containing a greenish mold like substance. Interview with the FSD on 11/18/24 at 11:15 AM indicated that he or the chef were responsible for dating items when the packaging…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, facility policy, and interviews for 1 of 3 sampled residents (Resident #7) reviewed for nebulizer equipment the facility failed to ensure the equipment was not on the floor, the mask was covered and tubing was dated when changed. Additionally, for 1 of 5 residents (Resident #85) observed for medication administration, the facility failed to ensure appropriate hand hygiene was performed during medication administration and for 2 of 4 sampled residents (Resident #7 and Resident #101) reviewed for pressure ulcers, the facility failed to ensure appropriate personal protective equipment (PPE) was donned for a resident on precautions and failed to ensure hand hygiene was performed in accordance with infection control standards (Resident #101). Also, the facility failed to ensure personal care equipment was stored to maintain infection control. The findings include: 1. Resident #7 was admitted to the facility in July 2023 with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility policy,and interviews for 2 of 4 residents, (Resident #8 and Resident #20) reviewed for dignity, and for 1 of 3 residents, (Resident #105), reviewed for abuse, the facility failed to ensure Residents #8 and #105 were treated in a dignified manner when spoken to and for Resident #20, failed to provide a dignified experience for a resident who could not eat. The findings include. 1. Resident #8's diagnoses include multiple sclerosis, coronary artery disease and hypertension. The annual Minimum Data Set assessment dated [DATE] identified Resident #8 had no cognitive impairment and was totally dependent on staff for transfers, bathing, and dressing. Additionally, Resident #8 had functional limitation to range of motion on both sides to the upper and lower extremities. Interview with Resident #8 on 11/19/24 at 12:15 PM indicated that LPN #11 was not nice and had poor communication skills. Resident #8 stated he/she had seen LPN #11 treat other residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 2 of 2 residents (Resident #38 and Resident #95) reviewed for nutrition, the facility failed to notify the provider in a timely manner when there was a change in condition and a significant weight loss. The findings included: 1. Resident #38's diagnoses included interstitial pulmonary disease, dysphagia with gastrostomy status and traumatic brain injury (TBI). The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #38 was cognitively intact but without speech, was dependent with toileting and transfers and required moderate assistance with bed mobility. The MDS assessment indicated Resident #38 had a feeding tube and received tube feedings for 51% or more of calories. The Resident Care Plan dated 10/7/24 identified dysphagia with gastrostomy tube (G-tube) and a history of respiratory arrest and aspiration pneumonia. Interventions included to report any signs and symptoms of aspiration,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, review of the clinical record, and facility policy for 1 of 3 residents (Resident #91) reviewed for accidents, the facility failed to ensure the Resident Care Plan (RCP) was comprehensive to include a known behavioral issue. The findings include: Resident #91's diagnoses included cerebral palsy, neuromuscular dysfunction of the bladder, and anxiety. The annual Minimum Data Set assessment dated [DATE] identified Resident #91 was cognitively intact, was dependent on chair/bed to chair transfers, and used a motorized wheelchair. The RCP dated 10/9/24 identified Resident #91 had a history of crying with a goal of initiating a conversation with staff when tearful, and a history of impaired physical mobility with an intervention of transferring him/her to and from the wheelchair using a mechanical lift. An observation and interview with Resident #91 on 11/18/24 at 11:14 AM identified he/she was wheelchair bound and his/her legs were positioned in a tucked-up position, not outward…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of facility documentation and facility policy for 1 of 1 sampled resident (Resident #38) reviewed for a change of condition, the facility failed to ensure the Registered Nurse (RN) completed and documented an assessment and during a review of the Intravenous program, the facility failed to ensure that an RN and not a Licensed Practical Nurse (LPN) assessed and evaluated RNs as being competent to administer IV medications and fluids using IV infusion pumps. The findings included: 1. Resident #38's diagnoses included interstitial pulmonary disease, dysphagia with gastrostomy status and traumatic brain injury (TBI). The annual Minimum Data Set assessment dated [DATE] identified Resident #38 was cognitively intact but without speech, was dependent with toileting and transfers and required moderate assistance with bed mobility. The MDS assessment indicated Resident #38 had a feeding tube and received tube feedings for 51% or more of calories. The Resident Care Plan dated 10/7/24 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 3 of 5 residents (Resident #21, Resident #73, and Resident #77) reviewed for Activities of Daily Living (ADL's), the facility failed to provide timely assistance with fingernail care to dependent residents. The findings include: 1. Resident #21's diagnoses included vascular dementia, metabolic encephalopathy and major depressive disorder. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #21 was moderately cognitively impaired and was dependent with toileting, bed mobility and transfers. The Resident Care Plan dated 9/24/24 identified that Resident #21 was dependent with ADL's and had longstanding upper extremity contractures with interventions that included a rehabilitation screen and evaluation as needed and to allow resident choices. Review of the Nurse Aide Care Card for Resident #21 identified that shower and weights were to be completed on Wednesdays on the 3:00 PM to 11:00 PM shift.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2024-11-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review for 2 of 2 residents (Resident #6 and Resident #81), reviewed for positioning, the facility failed to ensure hand rolls were in place for Resident #6 and a lap tray was applied consistently for Resident #81 in accordance with the physician's order. The findings include: 1. Resident #6 's diagnoses included a contracture of unspecified joint, peripheral vascular disease, diabetes, and dementia. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #6 was severely cognitively impaired and was totally dependent on facility staff for dressing, eating and personal hygiene. The Resident Care Plan dated 9/9/24 identified that Resident #6 was at risk for skin breakdown related to impaired mobility. Interventions included to apply bilateral palm guards and check skin integrity per the physician orders. A physician's order dated 10/8/24 directed to place rolled up washcloths in the palms of Resident #6's hands every shift. An Occupational Therapist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #95) reviewed for nutrition, the facility failed to identify when a significant weight loss occured and implement nutritional supplements in a timely manner. The findings included: Resident #95 was admitted to the facility in April 2022 with diagnoses that included vascular dementia with psychotic disturbances, Down syndrome, depression, and hypothyroidism. A Resident Care Plan dated 2/19/24 identified a problem with Resident #95 having a significant weight loss in 6 months (weight of 195.4 pounds/lbs). Interventions included to start on nutritional supplements, encourage food/fluids, and obtain weights as ordered. Physician orders dated 3/14/24 directed weekly weights to be obtained every Friday. The annual Minimum Data Set assessment (MDS) dated [DATE] identified Resident # 95 was severely cognitively impaired and required total dependance from staff for eating. Physician's orders dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record and policy review for 1 of 3 residents, (Resident #52), reviewed for respiratory care, the facility failed to follow physician's order for oxygen administration. The findings include: Resident #52's diagnoses included congestive heart failure, chronic kidney disease and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #52 was severely cognitively impaired, independent for eating, and required partial/moderate assistance for toileting and transfers. The Resident Care Plan dated 9/3/24 identified Resident #52 had a potential for alteration in respiratory status related to a diagnosis of asthma. Interventions included to administer oxygen per orders and monitor oxygen saturations per orders and as needed. The physician's order dated 11/1/24 directed to administer oxygen at 2 liters per nasal cannula at bedtime for shortness of breath. Observations on 11/18/24 at 2:23 PM, 11/19/24 at 10:17 AM, and 11/19/24 at 12:27 PM identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-22 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical record, facility documentation, facility policy and interviews for medication administration, the facility to ensure that medication error rate of less than 5%. The findings include: 1. Resident #84 was admitted to the facility in February 2022 with diagnoses that included dementia with other behavioral disturbances and anxiety. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #84 was severely cognitively impaired. Physician orders dated 11/12/24 directed to administer Trazodone 50 mg (milligrams) 2 times a day, Namenda 5 mg 2 times a day, Depakote 125 mg sprinkles 1 capsule in AM and 2 capsules at bedtime. The times of administration for the morning medications were to be given at 8:00 AM. Observation of medication administration with Licensed Practical Nurse (LPN) #8 on 11/20/24 at 10:30 AM identified Trazodone, Namenda and Depakote were due to be administered at 8:00 AM and medications were administered at 10:30 AM, an hour and a half…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #4) reviewed for change in condition, the facility failed failed to act on a consultant recommendation timely and failed to ensure the physician was notified timely when a medication was not administered. The findings include: Resident #4 was admitted to the facility with diagnoses that included adrenal insufficiency, dementia, diabetes mellitus, and chronic kidney failure. The RCP dated 4/18/2024 identified Resident #4 was at risk for complications related to diagnoses of adrenal insufficiency. Interventions directed to administer steroids as per orders, observe for adverse effects and for signs and symptoms of complications that included extreme fatigue, weakness, reduced appetite reduced heart, low blood pressure, lightheadedness and fainting and update the physician or APRN if they occur. A 5-day MDS assessment dated [DATE] identified Resident #1 had moderate cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, and interviews for one (1) of three (3) residents , (Resident #1), reviewed for falls, the facility failed to develop a baseline care plan for a resident identified at risk for falls on admission. The findings include: Resident #1 's diagnoses included dementia with behavioral disturbances, anxiety disorder, and weakness. The Nursing admission assessment dated [DATE] identified Resident #1 was cognitively impaired and required extensive assistance with transfers. Review of the admission Fall Risk assessment dated [DATE] identified that Resident #1 was at a high risk for falls. Additionally, the form states that if the total score is 10 or greater, the resident should be considered at high risk for potential falls and a prevention protocol should be initiated immediately and documented on the care plan. A nurse's note dated 9/18/21 at 2:00 PM identified Resident #1 was observed climbing out of bed that morning. He/she was placed in a chair for breakfast and was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #4) reviewed for change in condition, the facility failed ensure a medication was administered in accordance with the physician order. The findings include: Resident #4 was admitted to the facility with diagnoses that included adrenal insufficiency, dementia, diabetes mellitus, and chronic kidney failure. The RCP dated 4/18/2024 identified Resident #4 was at risk for complications related to diagnoses of adrenal insufficiency. Interventions directed to administer steroids as per orders. A 5-day MDS assessment dated [DATE] identified Resident #1 had moderate cognitive impairment and required moderate assistance for bed mobility, transfer, and for mobility in a wheelchair. A physician's order dated 5/8/2024 directed to administer Hydrocortisone 20 milligrams (mg) by mouth one (1) time a day and 10 mg Hydrocortisone by mouth in the evening related to adrenocortical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents, (Resident #1), reviewed for falls, the facility failed to provide adequate supervision to a resident who was at high risk for falls, resulting in a fall with major injury. The findings include: Resident #1 's diagnoses included dementia with behavioral disturbances, anxiety disorder, and weakness. The Nursing admission assessment dated [DATE] identified Resident #1 was cognitively impaired and required extensive assistance with transfers, bed mobility, eating, and personal hygiene. Review of the Fall Risk assessment dated [DATE] identified that Resident #1 was at a high risk for falls. Review of the clinical record from 9/15 through 9/17/21 failed to identify a care plan to address Resident #1's high risk for falls. Review of the facility Reportable Event form dated 9/18/21 identified that at 9:40 AM Resident #1 fell out of his/her wheelchair at the nurse's station, hitting h/her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident was transferred with a Hoyer lift in accordance with physician orders. The findings include: Resident #1 was admitted with diagnoses that included post below the right knee and left toes amputations, anxiety disorder and major depression. An admission MDS assessment dated [DATE] identified Resident #1 was alert and oriented, and required extensive assistance with two (2) staff members for bed mobility and transfers. A physician order dated 7/7/2022 directed Hoyer lift for all transfers assist of two (2) staff. The RCP dated 7/27/2022 identified Resident #1 was at risk for falls due to impulsivity, had altered cognition with exhibited confusion and suspiciousness with altered physical mobility. Interventions directed to transfer as per order, with a Hoyer lift and assist of two (2) staff. A facility reportable report form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for 1 of 2 units observed during mealtimes, the facility failed to ensure a dignified dining experience for 5 residents (Resident #46, Resident #65, Resident #67, Resident #91, and Resident # 93) by standing and feeding residents during community lunchtime meal. The findings included: 1. Resident #46 was admitted to the facility with diagnoses that included major depressive disorder, dementia, and schizoaffective disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 46 had severely cognitive impairment and required extensive assistance with 1 staff member for eating. An active physician's order for 12/13/22 directed to provide a pureed diet with nectar thick consistency and moist. Observation on of the lunch meal on 12/13/22 identified Resident #46 was seated with other residents at a dining room table between 12:15 PM and 12:45 PM, Nurse Aide (NA) # 3 was standing next not at eye level to Resident #46…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-30 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review and interviews for 1 of 2 residents reviewed for Advanced directives (Resident # 24) reviewed for advanced directive, the facility failed to ensure that the resident's Advanced directives were completed in accordance with facility policy. The findings include: Resident # 24 was admitted to the facility on [DATE] with diagnoses that included Diabetes Mellitus, dementia, depression, atherosclerotic heart disease and hypertension. A Physician's order dated 2/23/2022 directed to provide Palliative Care, Comfort measures only (CMO), Do Not Resuscitate (DNR) and Do Not Hospitalize (DNH), no intravenous (no IV's), no diagnostics and no laboratory work. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident # 24 had a severe cognitive impairment and required extensive assistance with Activities of Daily Living (ADL). The care plan revised on 8/16/2022 indicated the resident and or responsible party have elected DNR, DNH no laboratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy, and interviews for 1 of 2 sampled residents (Resident #63) reviewed for mistreatment, the facility failed to report an allegation of misappropriation to the state agency. The findings include: Resident #63's diagnoses included mild cognitive impairment, generalized anxiety disorder, and multiple sclerosis. Interview with Resident #63 on 12/13/22 at 11:53 AM identified (4) $20 bills were missing from his/her wallet earlier the previous week. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #63 was cognitively intact and required extensive assistance with bed mobility, transfers, and dressing. The Resident Care Plan (RCP) dated 10/19/22 identified that Resident #63 was anxious. Interventions included offering calm reassurances and clear explanations of what is going to occur. Interview with Director of Nursing (DON) on 12/15/22 at 12:58 PM identified that she was notified of Resident #63's missing money by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-30 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 2 resident (Resident # 73) reviewed for hospitalization and( Resident 111 )who left Against Medical Advice (AMA), the facility failed to ensure the state ombudsperson was notified of a hospital transfer and the resident's discharge to the community. The findings included: 1.Resident #73 was admitted with diagnoses that included, atrial fibrillation, diabetes mellitus and hypertension. admission MDS (MDS) assessment dated [DATE] identified Resident #73 had severe cognitive impairment and required assist with personal care. The nursing progress note dated 10/13/22 noted Resident #32 experienced a change of condition that included shaking and complaints of being cold with hematuria (bleeding) coming from the Foley catheter line. 911 was activated, the Advanced Practice Registered Nurse ( APRN )notified, and staff received physician's orders to send Resident #32 to the hospital. The responsible party was updated, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-30 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interviews for 1 sample resident (Resident #67) reviewed for limited range of motion, the facility failed to schedule a significant change status assessment when the resident experienced a decline in the resident's medical condition. The findings include: Resident #67's diagnoses rheumatoid arthritis, dementia, osteoporosis and anxiety. The significant change in status MDS assessment dated [DATE] identified Resident #67 had severe impaired cognition and required extensive assist of 1 person with transfer, bed mobility, toileting, hygiene and independent with eating. Unplanned weight loss was not indicated. The quarterly MDS assessment dated [DATE] identified Resident #67 had severe impaired cognition and required extensive assist of 1 person with bed mobility and transfer and became dependent with 1 person with toileting, hygiene and eating. Unplanned weight loss was identified. Resident #67 became dependent from extensive assist with toileting and hygiene and became dependent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of facility policy and interviews for 1 of 3 residents (Resident # 26) reviewed for Activities of Daily Living (ADL), the facility failed to ensure develop a comprehensive resident care plan that met the individual needs of a dependent resident oral care and for 1 sampled resident ( Resident # 67 )reviewed for limited range of motion, the facility failed to develop a comprehensive care plan to prevent skin breakdown related to the left elbow contracture. The finding included: 1. Resident # 26's diagnosis included a neuro muscular disorder and dysphagia. A dental consultation dated 8/5/2019 indicated Resident#26 had severe inflammation, heavy plaque, and calculus, of teeth, allowed minimal scaling, was resistive to care and required total assistance for oral care needs. The consult further indicated that action required by the nursing care staff was to use a toothbrush not swabs for oral care, brush 2-3 times daily after meals concentrating on the gumline and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based clinical record reviews, review of facility policy and interviews for 1 of 2 residents reviewed for Nutrition (Resident # 46), the facility failed to ensure the Resident Care Plan was revised to meet the resident's feeding assistance needs and for 1 of 4 residents (Resident # 105) reviewed for care planning, the facility failed to review and revise the care plan with appropriate interventions for a resident who repeatedly violated the facility nonsmoking policy and also, discovered to have tested positive for an illicit substance and for 1 of 2 sampled residents, (Resident #74) reviewed for advance directive code status, the facility failed to review and revise the care plan to accurately reflect the documented and signed code status preference and for 1 of 2 sampled residents (Resident # 51) who was reviewed for a skin condition, the facility failed to review and revise the care plan to include refusals of care. The findings included: 1. Resident # 46's diagnoses included dementia, schizoaffective…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #72) reviewed for accidents, the facility failed to complete a post fall risk assessment after an unwitnessed fall with a major injury within accordance to professional standards and facility policy. The findings include: Resident #72 was admitted to the facility with diagnoses that included fracture of the pelvis, chronic obstructive pulmonary disease (COPD), osteoporosis, muscle weakness and difficulty in walking. A fall risk assessment completed on 10/10/22 identified Resident # 72 was a low risk for falls. An admission minimum data set (MDS) assessment dated [DATE] identified Resident #72 was cognitively intact requiring an assist of 2 staff for transfer, extensive assistance with 2 staff members for toileting and noted utilization of a wheelchair or walker for mobility. A care plan initiated on 10/10/22 identified Resident #72 was at risk for falls due to a history of right pelvis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident # 105) reviewed for care planning, the facility failed to ensure a resident with limited mobility received appropriate services and assistance to maintain or improve mobility according to physician orders recommended by rehabilitation services and for 1 of 3 sampled residents, (Resident #39) reviewed for activities of daily living, the facility failed to apply a positioning device for a dependent resident with a contracture. The findings included: 1. Resident #105 was admitted with diagnoses that included hemiplegia (weakness) and hemiparesis (paralysis) following a cerebral infarction (stroke) and bipolar disorder. The quarterly minimum data set (MDS) assessment dated [DATE] identified Resident #105 was without cognitive impairment, required one-person physical assist with transfers, supervised assist with locomotion on the unit using a wheelchair or walker and one-person physical assist with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents, (Resident # 32) reviewed for nutrition, the facility failed to address a significant weight discrepancy for a resident identified at nutritional risk. The findings include: Resident #32 was admitted with diagnoses that included atrial fibrillation, peripheral vascular disease dementia. The quarterly MDS assessment dated [DATE] identified Resident # 32 had severe cognitive impairment and required two persons assist with bed mobility, transfers, and personal care. The care plan dated 9/13/22 identified Resident #32 was at risk for weight loss related to diuretic use. Interventions included dietitian to follow, obtain weight as ordered and report significant change to Medical Doctor (M.D). The weight record dated 9/21/2022, noted a documented weight of 137 lbs. The weight record dated 9/28/2022 noted a documented weight of 129.7 lbs. indicating a 7.3 lb or 5.3% weight loss in one week. There was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident # 86) reviewed for respiratory care, the facility failed to ensure respiratory equipment was stored according to infection-controlled practices. The findings include: Resident #86 was admitted with diagnoses that included obstructive sleep apnea, hypertension, and vascular dementia. The physician's orders dated 9/11/22 directed Bi-Pap (bilevel positive airway pressure; positive airway pressure for those with obstructive airway disorders) 14cn/EPAP 8 cm (measurement of expiratory positive airway pressure) at bedtime and naps. The quarterly MDS assessment dated [DATE] identified Resident #86 with moderate cognitive impairment and the resident required assist with personal care. The care plan dated 10/20/22 identified Resident #86 used a Bi-Pap with a full face ask related to a diagnosis of obstructive sleep apnea. Interventions included Bi-Pap settings as ordered, report difficulty in tolerance,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-30 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of staffing, facility documentation, facility policy and interview, the facility failed to ensure that annual intravenous (IV) competencies and education were completed for licensed staff. The findings include: A review of annual competencies and education for licensed IV certified staff during the survey identified no documented update for skills or instruction for licensed staff since 2019. An interview and facility documentation on 12/19/22 at 9:20AM with RN #4 identified she worked as the staff development nurse for the facility for one month. RN #4 indicated there was no documented competencies and education for licensed staff since 2019. Although requested, a policy for annual competencies and education for licensed staff was not provided.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy, and interviews for one of five sampled residents (Resident #32) reviewed for unnecessary medications, the facility failed to conduct appropriate behavior monitoring and failed to provide an appropriate clinical indication for antipsychotic medication use. The findings include: Resident # 32's was admitted on [DATE] with diagnoses that included unspecified dementia, urinary tract infection, and pain. Review of the admission physician's order dated 8/24/22 directed to administer Seroquel 100 mg (a medication used to treat psychotic disorders and schizophrenia) by mouth at bedtime and Seroquel 50 mg by mouth daily. The physician's order failed to identify an indication for Seroquel administration. The admission Minimum Data Set assessment dated [DATE] identified Resident # 32 had severe cognitive impairment, and required extensive assistance with bed mobility, transfer, dressing, and personal hygiene. Review of Resident #32's behavior monitoring sheets from 9/1/2022…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-30 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and interviews for 1 of 4 resident's (Resident # 26) reviewed for Activities of Daily Living, the facility failed to ensure that the medical record was accurate and complete regarding the resident's dental consultation. The findings include: Resident # 26's diagnosis included a neuro muscular disorder and dysphagia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #26 had severely impaired cognitive function and required extensive assistance of 2 people for personal hygiene (including brushing teeth). A review of the clinical record for Resident # 26 dental consultation on 12/19/22 identified the last dental consultation in the clinical record was dated 8/5/2019. The 8/5/2019 dental consultation noted Resident#26 had severe inflammation, heavy plaque, and calculus, of teeth, allowed minimal scaling, was resistive to care and required total assistance for oral care needs. The consult further indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-01-21 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of facility policy and staff interviews, for 5 of 5 sampled residents (Residents #14, #21, #53, #54 & #66) reviewed for immunizations, the facility failed to ensure that pneumococcal vaccination history was complete and pneumococcal vaccinations were offered. The findings include: Resident #14 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease, dementia, depression and atrial fibrillation. A significant change MDS assessment dated [DATE] identified Resident #14 was [AGE] years old, did not receive the pneumococcal vaccine and was not offered the pneumococcal vaccine. Review of the clinical record and the facility vaccination tracking log failed to identify consents for the pneumococcal vaccines, historical information inclusive of vaccination history and documentation of administration of the Pneumovax 23 (PPSV23) or Prevnar 13 vaccines *PCV13). Resident #21 was admitted on [DATE] with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-21 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and interviews for 2 of 6 sampled residents (Residents #14 & #80) reviewed for Pre-admission Screening and Resident Review (PASARR), the facility failed to ensure a referral was made to the state designated authority when a new psychiatric diagnosis was identified. The findings include: a. Resident #14 was admitted to the facility on [DATE] with diagnoses that included essential hypertension, chronic atrial fibrillation and dementia. A PASARR level 1 assessment with a review date of 7/11/18 failed to identify the diagnosis of dementia and noted the outcome of the assessment was Resident #14 did not have a level 2 condition therefore the determination was that the resident was level 1 negative (level 1 negative means that there isn't a qualifying psychiatric diagnosis to warrant conducting a level 2 assessment). A significant change MDS assessment dated [DATE] identified Resident #14 was not considered by the state level II PASARR process to have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the clinical record, review of facility documentation and staff interviews for 1 of 7 sampled residents (Resident #39) reviewed for accidents, the facility failed to accurately complete an elopement/wandering risk assessment and implement a plan of care for a resident who exhibited wandering behaviors. The findings include: Resident #39 was admitted on [DATE] with diagnosis that included anxiety and dementia with behavioral disturbances. The admission assessment dated [DATE] identified Resident #39 was uncooperative, restless and anxious. The assessment further noted that Resident #39 required assistance of 1 person for transfers, bathing, dressing, toilet use and utilized a wheelchair for mobility. The baseline care plan dated 01/03/20 identified Resident #39 utilized a walker for ambulation with the assistance of one person. A registered nurse's note dated 01/03/20 on the 3:00 PM to 11:00 PM shift identified Resident #39 was confused and displayed exit seeking behavior at times. An LPN's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews and review of facility policy for 1 of 3 sampled residents (Resident #79) reviewed for psychotropic medication use, the facility failed to follow physician orders related to orthostatic blood pressures. The findings include: Resident #79 was admitted to the facility on [DATE] with diagnoses that included dementia with behavioral disorder, traumatic subdural hemorrhage, psychotic disorder with delusions, muscle weakness, difficulty in walking, repeated falls and cognitive communication deficit. A physician's order dated 11/26/19 directed to administer Seroquel (antipsychotic) 25 milligrams (mg) by mouth at bedtime. An admission Minimum Data Set (MDS) dated [DATE] identified that Resident #79 was severely cognitively impaired, displayed wandering behaviors on a daily basis, required extensive assistance of two people for bed mobility, transfers and toilet use. The assessment further noted that the resident did not ambulate, utilized a wheelchair for mobility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-11-22 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, review of the clinical record, and facility policy for 3 of 3 Nurse Aides reviewed for sufficient staffing (NA #4, NA #9 and NA #10), the facility failed to complete a yearly performance evaluation. The findings include: 1. NA #4's employee file identified a date of hire as 8/1/23. There had been no yearly performance evaluation completed during the length of NA #4's employment with the facility. 2. NA #9's employee file identified a date of hire as 11/13/17. There had been no performance evaluation completed during the length of NA #9's employment. 3. NA #10's employee file identified a date of hire as 5/7/02. The last performance evaluation was completed on 6/29/15 (over 9 years ago). Interview with the Administrator on 11/21/24 at 3:14 PM identified that in the past, supervisors were responsible for performance evaluations, but now department heads were responsible for conducting performance evaluations. The Administrator further identified that performance evaluations had not been completed for NAs since 2015 because the facility had been overwhelmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-11-22 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on initial tour, observation, and interviews the facility failed to provide a safe, sanitary environment in varies common areas noted throughout the building. The findings include: Initial tour on 11/18/24 at 11:00 AM with Licensed Practical Nurse (LPN) #5 identified with the following: a. The second floor shower room was observed to have ceiling tiles that were torn, a broken/cracked ceiling light fixture that was located in the main area of the shower room. The drain cover was not secured into the floor and a drain cover not secured into the floor. b. The third floor dining room was noted with discolored, brown ceiling tiles and numerous ceiling light bulbs were burnt out. c. The third floor shower room was observed with a black substance on the floor tiles. A second tour, observation and interview made on 11/21/24 at 1:30 PM with the Maintenance Director identified that the ceiling tiles needed to be replaced in the common areas, and the light fixture needed to be replaced. Further identifying that things were not being repaired timely, the same repairs were listed on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
SUGERS, LINDAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; ADP OF THE SNF100%since 04/09/2001
LACASSE, STACYIndividualCORPORATE DIRECTORsince 04/07/1995
KNUTSEN, PAULIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/23/2009

CMS files one row per role, so the 7 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.0M
Net patient revenuemost recent cost report
-2.6%
Operating marginrevenue minus expenses
$1.7M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 6%Other / private 28%

This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$376per resident / day
operating cost
$11,432per month
≈ monthly operating cost
$367per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075313. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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