Pomperaug Woods Health Center

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 182 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 36.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 74 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.67 therapist hours per resident per day in 2026Q1 — more than 91% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 37 beds and averages 31.0 residents a day — about 84% occupied, or roughly 6 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.26 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.35 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.00 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.65 hrs/resident/day on weekends vs 5.51 on weekdays — 15% thinner on weekends. RN hours go from 1.49 to 1.03 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

20 citations, most serious first. The 12 most serious are shown; the remaining 8 are one tap away and print in full.

• Actual harm · Gcited before2024-10-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 3 of 5 sampled residents (Resident #26, Resident #2 and Resident #10) reviewed for accidents, the facility failed to follow the plan of care resulting in a fall with major injury (Resident #26) and failed to ensure a transfer was provided according to physician order (Resident #2) and failed to implement interventions according to the plan of care resulting in falls (Resident #10). The findings include: 1. Resident #26's diagnoses included dementia, cognitive communication deficit, history of falls, and traumatic subdural hemorrhage. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #26 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 3) and required moderate assistance with transfers, bed mobility and sitting to standing. The MDS further identified Resident #26 required moderate assistance with dressing and supervision with toileting, had two or more…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2024-09-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, and staff interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the resident was transferred with the assistance of two staff in accordance with the Resident Care Plan and as a result, the resident was not positioned safely in the chair and when staff directed the resident to reposition him/herself, the resident slid out of the wheelchair and sustained a femur fracture. The finding includes: Resident #1's diagnoses included osteoarthritis, dementia and muscle weakness. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of twelve (12) indicating moderate impaired cognition and required substantial/maximal assistance with toileting and transfers. The Resident Care Plan dated 8/7/24 identified Resident #1 had limited mobility. Interventions directed to provide assistance of two (2) staff for toilet transfers. Review of the facility…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-05-20 · tag F0550 — failed to protect resident dignity and rights — isolated
  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #8) reviewed for abuse, the facility failed to ensure a resident was treated in a respectful and dignified manner. The findings include:Resident #8 had diagnoses that included major depressive disorder, right femur fracture, difficulty walking, fracture of the first lumbar vertebrae, bilateral sacral fractures, and sacral insufficiency fracture. The Resident Care Plan (RCP) dated 3/5/26 identified Resident #8 had a functional ADL decline related to fractures and recent surgery with interventions that directed to provide the assistance of one with ADLs and toileting. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #8 had a Brief Interview for Mental Status (BIMS) score of 15 indicative of intact cognition, was always continent of bowel and bladder, required moderate assistance with personal hygiene, and touching assistance for toileting and toileting…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-05-29 · tag F0602 — failed to protect residents from theft of their belongings — isolated
  Protect each resident from the wrongful use of the resident's belongings or money.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for misappropriation, the facility failed to ensure a resident was free from misappropriation of property when an iPad was taken from the facility. The findings include: Resident #1 had diagnoses that included dementia, anxiety, generalized muscle weakness, and chronic obstructive pulmonary disease. The care plan dated [DATE] identified Resident #1 needed to feel comfortable in h/her new placement with interventions that directed to inform the resident of other available areas to explore a change of scenery such as the library, living rooms, or recreation room, provide in room visits for simple conversation, provide the resident with a monthly recreation calendar, and provide in room activities as needed to keep the resident busy in the morning and at bedtime. The quarterly [NAME] Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderately…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
• Potential for harm · Dcited before2025-01-07 · tag F0602 — failed to protect residents from theft of their belongings — isolated
  Protect each resident from the wrongful use of the resident's belongings or money.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for the misappropriation of personal property, the facility failed to ensure a controlled medication, Oxycodone, and the controlled disposition sheet were not removed from the facility. The findings include: Resident #1's diagnoses included osteoporosis, spondylosis of cervical region, cervicalgia, and polyosteoarthritis. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 had no memory recall deficits and received a scheduled pain medication. The Resident Care Plan dated 10/18/24 identified Resident #1 was at risk for pain related to the history of chronic back pain. Interventions directed to complete pain evaluation, discuss with the resident what causes and alleviates pain, medications per physician's order, monitor pain scale every shift, notify physician if medication is not alleviating pain to an acceptable…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2024-10-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, staff interviews, and facility documentation, the facility failed to maintain refrigerator and dishwasher temperature logs and failed to ensure storage containers were clean. The findings include, Tour and observation of the kitchen on 10/10/24 at 9:40 AM with the Culinary Director identified the following: 1. Temperature logs for the refrigerators, freezers and dishwasher were completed through 9/30/24, however none were completed for 10/1/24 to 10/10/24. Subsequent to surveyor inquiry, on 10/10/24 at 10:16 AM, temperature logs were produced for the month of October, however the log was postdated with temperatures through 10/10/24 at 5 PM. 2. Four 50-pound storage containers used for flour, sugar, oatmeal and rice had a brown sticky substance around the outside of the tops of the containers. Subsequent to surveyor inquiry, the containers were cleaned. Interview on 10/10/24 at 9:40 AM with the Culinary Director identified the storage containers were not clean and that he does not have a cleaning schedule or log. Interview on 10/10/24 at 10:16 AM with the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-10-16 · tag F0867 — failed to act on quality-improvement findings — pattern
  Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on review of facility documentation, facility policy and interviews the facility failed to implement appropriate plans of action to correct quality deficiencies once identified through Quality Assurance and Performance Improvement (QAPI). The findings include: A review of the facility QAPI program identified the following: 1.QAPI Committee Minutes dated 3/21/24 identified a bed safety program was being initiated for entrapment checks prior to bed changes for residents who choose to use bed rails as a mobility enabler. QAPI Committee Minutes dated 6/19/24 identified a bed safety program was completed and that bed checks were being performed by maintenance. A review of facility documentation failed to reflect documentation of measurable goals, step by step interventions to correct the problem or how the facility was to monitor progress over time. 2.QAPI Meeting Minutes dated 3/21/24, beginning February 2024, identified a plan for mechanical lifts and sling quality control was being initiated to ensure all slings were safe for use and sizing appropriate according to manufacturer…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Administration Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-10-16 · tag F0880 — failed to prevent and control infections — pattern
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation and interview, the facility failed to ensure staff were provided Personal Protective Equipment (PPE) gowns while sorting and washing soiled linens. On 10/15/2024 at 11:00 AM interview and observation with Laundry Aide (LA) #1 identified PPE gowns had never been used to handle soiled linen. An interview on 10/16/24 at 9:35 AM with the Director of Laundry (DOL) identified she/he was new to the position and did not know when PPE gowns should be utilized while processing laundry. An observation and interview with LA #1 and the DOL on 10/16/24 at 9:35 AM identified PPE gowns were never used with the handling of soiled linens. Observation with the DOL identified no PPE gowns were stored in the laundry area. Further observation identified contamination of LA #1's clothing with the handling of soiled linens and subsequent handling of clean linens. On 10/17/2024 at 11:30 AM the facility Administrator indicated laundry staff should utilize PPE gowns when handling soiled linen. Subsequent to surveyor inquiry, PPE gowns were stocked in the laundry area and staff were…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-10-16 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
  Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, review of facility policy, and interviews, the facility failed to store personal care items in a clean and sanitary manner in rooms with a shared bathroom. The findings include: Observation on 10/10/24 at 9:43 AM identified unlabeled personal care items on the left side of the bathroom countertop, shared by Resident #16 and Resident #24, to include a hairbrush, comb, used disposable razor, open ½ full shampoo bottle, blue soap dish containing a yellow used bar of soap, kidney shaped basin containing a used toothbrush, and a plastic cup laying on its side containing 2 used toothbrushes (1 white and 1 blue). Observed on the right side of the countertop were unlabeled items to include a denture cup, barrier cream and 2 electric razors. Also on the right side of the countertop was a kidney shaped basin, labeled with the last name of Resident #16, containing a used white toothbrush, toothpaste and comb. Observation on 10/10/24 at 10:01 AM identified unlabeled personal care items on the left side of the bathroom countertop, shared by Resident #27 and Resident #336,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Environmental Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-10-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
  Reasonably accommodate the needs and preferences of each resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 1 sampled resident (Resident #22) reviewed for resident rights, the facility failed to honor a resident's food preference. The findings include: Resident #22 had diagnoses that included type II diabetes and chronic kidney disease. The Minimum Data Set (MDS) assessment dated [DATE] identified Resident #22 was cognitively intact and independent with eating. The Resident Care Plan dated 8/13/24 identified Resident #22 had impaired cognition or thought process related to dementia with confusion. Interventions directed to implement an approach to maximize involvement with daily decision making. Physician orders dated 8/30/24 directed a regular, diabetic, low potassium renal diet. An interview with Resident #22 on 10/11/24 at 12:30 PM identified she/he was supposed to receive fresh potatoes at mealtimes, but the facility repeatedly provided instant potatoes. Resident #22 further identified she/he discussed the matter with the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-10-16 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 1 of 5 sampled residents (Resident #2) reviewed for accidents, the facility failed to report an injury of unknown origin to the overseeing state agency. The findings include: Resident #2 had diagnoses that included dementia and osteoarthritis. The Minimum Data Set assessment dated [DATE] identified Resident #2 was cognitively intact (Brief Interview for Mental Status (BIMS) score of 14) and required a 2 person assist with bed mobility, transfers and toileting. The Resident Care Plan dated 8/30/23 identified Resident #2 had impaired cognition and an activity of daily living (ADL) deficit. Interventions directed to explain procedures prior to beginning and provide an assist of 2 with transfers and toileting. A facility Event Report dated 11/3/23 at 9:00 AM identified a 6.5cm by 4cm bruise was observed, on Resident #2's left upper thigh, during care. An Investigation Summary/Root Cause Analysis and Final Action Plan form…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-10-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews for 1 of 5 residents reviewed for unnecessary medications (Resident #16), the facility failed to ensure accurate transcription of a physician's order for a newly ordered psychotropic medication. The findings include: Resident #16 was admitted to the facility on [DATE] with diagnoses that included a history of fainting, falls, and a cervical fracture. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #16 was cognitively intact and had not exhibited behaviors directed toward others. A Psychiatrist note dated 10/2/24 identified Resident #16 exhibited delusions, hallucinations, and behaviors of yelling. The Psychiatrist note indicated that Risperdal (an antipsychotic medication) would be started. The note further indicated that the dose and frequency for Risperdal was 0.25 milligrams (mg) every evening at 8:00 PM. A facility Physician's Order dated 10/2/24 by the psychiatric provider, Medical Doctor (MD) #2, identified a handwritten order…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$20,872 in federal fines across 2 penalties.

• $8,018 — penalty dated 2024-09-18
• $12,854 — penalty dated 2024-09-18

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

CMS files one row per role, so the 19 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $732K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT