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Havencare At Litchfield Woods

255 Roberts St, Torrington, CT 06790 · For profit - Limited Liability company · 160 certified beds · (860) 489-5801 Medicare & Medicaid certified

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Flagged for abuseResident-funds citation (F0568)3 actual-harm citations$7,901 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $7,901 in federal fines (most recent 2023-11-29)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 21% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
538 Litchfield St · (860) 496-1790 · Call to confirm hours
Pharmacy
469 Migeon Ave · (203) 489-6200 · Call to confirm hours
Grocery
236 Water St · (860) 795-4607 · Call to confirm hours
Park
116 Sharon Ave · Typically dawn to dusk
Place of worship
22 Parson Ter · (860) 601-3277

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.5%18.0%15.4%better
Long-stay residents who lose too much weight7.1%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.7%0.9%better
Long-stay residents with a urinary tract infection1.4%1.5%2.0%better
Long-stay residents with depressive symptoms17.6%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury6.7%3.5%3.3%worse
Long-stay residents whose ability to walk worsened15.8%16.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication16.1%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine93.1%93.5%95.3%typical
Long-stay residents with pressure ulcers2.9%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control24.2%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.2%17.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine44.1%69.7%79.4%worse
Short-stay residents rehospitalized after admission26.1%24.3%22.6%worse
Short-stay residents with an outpatient ER visit14.8%10.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.942.061.67worse
Long-stay outpatient ER visits per 1,000 resident days1.251.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 178 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.5%U.S. median 51.5%
Got home and stayed home
9.8%U.S. median 10.7%
Went back to hospital
42.5%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 42.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 80 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.5%CMS range 48.3–61.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.8%CMS range 7.7–13.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge42.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge41.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 5.1–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.071.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.58
RN hours/ resident / day
0.78
LPN hours/ resident / day
2.18
Aide hours/ resident / day
3.54
Total nurse hours/ resident / day
0.42
RN hoursweekends
33.3%
Total nursing turnover
31.8%
RN turnover

How full it usually is: this home is certified for 160 beds and averages 146.9 residents a day — about 92% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.54 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.18 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 3.66 on weekdays — 11% thinner on weekends. RN hours go from 0.64 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 33% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-07-21)
11
at the previous standard inspection (2023-11-29)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

66 citations, most serious first. The 13 most serious are shown; the remaining 53 are one tap away and print in full.

  • Actual harm · Gcited before2025-07-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and staff interviews for 1 of 5 residents reviewed for accidents (Resident #72), the facility failed to provide transfer assistance per the physician's order which resulted in a fall with a fracture. The findings include:Resident #72's diagnosis included dementia, hemiplegia (paralysis) and hemiparesis (weakness) affecting the left dominant side, and right proximal humerus fracture.Review of the resident care card dated 10/18/24 indicated that Resident #72 was an assist of 1 for transfers with a rolling walker (RW)/four wheeled walker (FWW). A fall risk evaluation dated 11/16/24 identified Resident #72 was a moderate to high fall risk with a score of 10.The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #72 was severely cognitively impaired and required partial/moderate assistance with bed mobility, and substantial/maximal assistance with toileting and transfers. The MDS indicated Resident #72 had not had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for falls, the facility failed to ensure the physician was notified timely of changes in condition timely. The findings include: Resident #1 was admitted to the facility on [DATE] after a fall at home with diagnoses that included fracture of the hip after a fall, fractured left pubic rami, severe protein-calorie malnutrition, chronic myeloid leukemia (CML), and a history of deep vein thrombosis lower extremity (blood clot in the vein). The Resident Care Plan (RCP) dated [DATE] identified Resident #1 was at risk for falls secondary to generalized weakness, a history of falls, and was able to make needs known. Interventions directed to instruct to ask for assistance prior to attempting to transfer or ambulation, place call light in reach, and use gripper socks while in bed. A 5-day MDS assessment dated [DATE] identified Resident #1 had moderate cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for falls, the facility failed to identify a change in neurological status timely and failed to transfer the resident to the emergency room in a timely manner following a change in condition. The findings include: Resident #1 was admitted to the facility on [DATE] after a fall at home with diagnoses that included fracture of the hip after a fall, fractured left pubic rami, severe protein-calorie malnutrition, chronic myeloid leukemia (CML), and a history of deep vein thrombosis lower extremity (blood clot in the vein). The Resident Care Plan (RCP) dated [DATE] identified Resident #1 was at risk for falls secondary to generalized weakness, a history of falls, and was able to make needs known. Interventions directed to instruct to ask for assistance prior to attempting to transfer or ambulation, place call light in reach, and use gripper socks while in bed. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policies, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident was free from misappropriation and controlled substances were properly accounted for and safeguarded from misappropriation. The findings include: Resident #1's diagnoses included intervertebral disc degeneration and chronic pain syndrome. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen (15/15), indicative of being cognitively intact and received opioids in the prior seven (7) days. The Resident Care Plan (RCP) dated 2/9/26 identified pain medication therapy related to chronic pain. Interventions include administering analgesic medications as ordered by the physician. Physician orders dated 2/28/26 for Resident #1 directed to administer Morphine Sulfate Oral Solution 20mg/5mL, every four (4) hours, as needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure a complete and accurate record to include accurate documentation of the resident's controlled medication administration record. The findings include: Resident #1's diagnoses included intervertebral disc degeneration and chronic pain syndrome. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen (15/15), indicative of being cognitively intact and received opioids in the prior seven (7) days. The Resident Care Plan (RCP) dated 2/9/26 identified pain medication therapy related to chronic pain. Interventions include administering analgesic medications as ordered by the physician. Physician orders dated 2/28/26 for Resident #1 directed to administer Morphine Sulfate Oral Solution 20mg/5mL, every four (4) hours, as needed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2025-09-04 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility documentation review, facility policy review, and interviews for three of three residents (Resident #1, Resident #2, and Resident #3) reviewed for medication errors, the facility failed to ensure the physician was notified timely of a facility internet outage, medication omissions and late medication administration. The findings include: Based on clinical record review, facility documentation review, facility policy review, and interviews for three of three residents (Resident #1, Resident #2, and Resident #3) reviewed for medication errors, the facility failed to ensure the physician was notified timely of a facility internet outage, medication omissions and late medication administration. The findings include: 1. Resident #1 had diagnoses that included atrial fibrillation, atrioventricular heart block, heart failure, and depression. The physician orders dated 7/11/2025 directed to administer Apixaban (Eliquis; medication to prevent and treat blood clots) 5 milligrams (mg) by mouth two times per day at 9:00 A.M. and 9:00 P.M, Senna (used to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-04 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility documentation review, facility policy review and interviews for three sampled residents (Residents #1, Resident #2, and Resident #3) reviewed for medication administration, the facility failed to ensure medications were administered in accordance with physician orders. The findings include: Based on clinical record review, facility documentation review, facility policy review and interviews for three sampled residents (Residents #1, Resident #2, and Resident #3) reviewed for medication administration, the facility failed to ensure medications were administered in accordance with physician orders. The findings include: 1. Resident #1 had diagnoses that included atrial fibrillation, atrioventricular heart block, heart failure, and depression. The physician orders dated 7/11/2025 directed to administer Apixaban (Eliquis; medication to prevent and treat blood clots) 5 milligrams (mg) by mouth two times per day at 9:00 A.M. and 9:00 P.M, Senna (used to treat constipation) 8.6 mg give 2 tablets by mouth at 9:00 P.M, Melatonin (sleep aid) 6 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one of three residents (Resident #1) reviewed for medication administration, the facility failed to ensure the clinical record was accurate to include timely documentation when a medication was administered. The findings include: Based on review of the clinical record, facility documentation, facility policy, and interviews for one of three residents (Resident #1) reviewed for medication administration, the facility failed to ensure the clinical record was accurate to include timely documentation when a medication was administered. The findings include: Resident #1 had diagnoses that included atrial fibrillation, atrioventricular heart block, heart failure, and depression. The physician orders dated 7/11/2025 directed to administer Apixaban (Eliquis; medication to prevent and treat blood clots) 5 milligrams (mg) by mouth two times per day at 9:00 A.M. and 9:00 P.M, Senna (used to treat constipation) 8.6 mg give 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-21 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, facility documentation, and facility policy, the facility failed to ensure food served appeared appetizing, at appropriate temperatures and was palatable. The findings include: 1. Interview with Resident #135 on 7/15/25 at 10:00 AM identified the food was either undercooked or overcooked.Interview with the Director of Dining Services (DDS) on 7/15/25 at 10:17 AM identified that the facility used a point of service, steam table, system for meal service with breakfast items placed in the steam tray at 7:00 AM for service beginning at 7:30 AM, lunch items placed in the steam table at 11:00 AM for service beginning at 11:30 AM, and dinner items placed in the steam table at 4:30 PM for service beginning at 5:00 PM.Interview with Resident #136 on 7/15/25 at 10:20 AM identified the food was cold and the portions were small.Interview with Resident #145 on 7/15/25 at 10:38 AM identified the food was cold at times.Observation in the first-floor resident dining room on 7/15/25 at 11:47 AM identified that meals were portioned from a steam table plugged in for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, facility documentation, and facility policy, the facility failed to ensure that refrigerator/freezers out of range temperatures in 3 of 3 kitchenettes were identified and reported to the Director of Dining Services and failed to identify/recognize when low temperatures were displayed on the dial during the dishwasher cycle. The findings include: During a kitchen tour and interview with the Director of Dietary Services (DDS) on 7/15/25 at 10:17 AM it was identified that the dietary service department cooks completed the Daily Temperature Log for all refrigerators in the kitchen and the refrigerator logs that were on the resident units in the kitchenettes. The cooks also checked expiration dates for refrigerator contents while the Infection Control Nurse verified the expiration dates as well.On 7/15/25 at 12:40 PM, observation of the kitchenette area/nourishment room located within the 1st floor dining room, identified the refrigerator, located within the kitchenette, was observed to be at 38 degrees Fahrenheit (F) and to include the following items…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-21 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #78) reviewed for Pre-admission Screening and Resident Review (PASRR), the facility failed ensure a Level 2 PASRR evaluation was completed after a new post-admission diagnosis of major depression. The findings include:Resident #78's diagnoses included major depression, post-traumatic stress disorder (PTSD) and anxiety disorder. An annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #78 was cognitively intact, and independent with toileting, transfers and bed mobility. Additionally, the MDS identified a diagnosis of depression, post-traumatic stress disorder (PTSD), and anxiety disorder despite being coded as 0 or No for PASRR 2/serious mental illness.The Resident Care Plan (RCP) dated 5/21/25 identified Resident #78 was at risk for behavior problems, verbal outbursts, refusals of daily care, and trouble sleeping due to diagnoses of depression, PTSD and anxiety with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-21 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident and staff interviews, facility tours, and review of facility policy for snacks, the facility failed to ensure adequate snacks were available and also distributed/offered to residents who were unable to request. The findings include: Interview with Resident #43 on 7/15/25 at 10:15 AM identified that the facility took all our snacks away, and our only option for snacks is saltines. During the kitchen tour on 7/15/25 at 10:17 AM, the Director of Dining Services (DDS) indicated that nourishments were available on each unit, including crackers, cookies, fruit, and sandwiches. The DDS indicated that these were stocked twice daily at 1:00 PM and by the night cook after dinner.Interview with Resident #136 on 7/15/25 at 10:20 AM identified that there were no snacks anymore.Interview with Resident #120 on 7/15/25 at 10:35 AM identified that snacks were not available unless you ask, and there were not many available.Observations on 7/15/25 at 12:40 PM on the first-floor kitchenette indicated that there were what appeared to be lock mechanisms attached to the refrigerator,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and staff interviews for 1 of 5 residents (Resident #72) reviewed for accidents, the facility failed to notify a resident's responsible party of a fall. The findings include: Resident #72's diagnosis included dementia, hemiplegia (paralysis) and hemiparesis (weakness) affecting the left dominant side, and right proximal humerus fracture. The annual comprehensive Minimum Data Set (MDS) assessment dated [DATE] identified Resident #72 was severely cognitively impaired and required partial/moderate assistance with bed mobility, and substantial/maximal assistance with toileting and transfers. The MDS indicated Resident #72 had not had any falls since admission/entry or reentry or on the prior assessment. The Resident Care Plan (RCP) dated 12/9/24 identified Resident #72 had left sided hemiplegia and required help with activities of daily living (ADL's) due to generalized weakness and had a risk for falls. Interventions included assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 53 citations
  • Potential for harm · D2025-07-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interviews for the 3 sampled residents (Resident #56, Resident #86 and Resident #109) reviewed for respiratory care, the facility failed to ensure the portable oxygen E-tanks (tall steel tank) were safely stored in resident rooms. 1. Resident #56 had diagnoses that included diabetes, heart failure, and anemia.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #56 was cognitively intact, required oxygen therapy, setup or clean-up assistance with eating, supervision or touching assistance with transfers, and was independent with walking 10 feet.The Resident Care Plan (RCP) dated 6/18/25 identified Resident #56 had anemia. Interventions included signs of anemia may include pallor, shortness of breath, fatigue, weakness, general malaise, palpitations or chest pain. The RCP failed to identify Resident #56 received oxygen therapy.An Interdisciplinary Care Plan Meeting form dated 6/18/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-21 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for 1 of 3 residents (Resident #66) observed for medication administration, the facility failed to ensure the medication error rate was not greater than 5% (error rate was 6.9%). The findings include:Resident #66 had diagnoses that included chronic kidney disease, acute and chronic respiratory failure with hypoxia, and diabetes.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #66 was cognitively intact, required setup or clean-up assistance with eating, partial/moderate assistance with bed mobility, and was dependent for transfers.The Resident Care Plan (RCP) dated 4/29/25 identified Resident #66 had a diagnosis of chronic obstructive pulmonary disease (COPD). Interventions included to elevate the head of bed to assist and maintain maximal lung expansion. The RCP further identified Resident #66 was incontinent of bowel and/or bladder with interventions that included to offer toilet assistance every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-21 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff/resident interview, observations, review of facility documentation and facility policy for 1 of 1 sampled resident (Resident #65) reviewed for dental, the facility failed to assist Resident #65 to arrange a consultation with the dentist to discuss treatment options. The findings include: Resident #65's diagnosis included chronic obstructive pulmonary disease, depression, anxiety and dysphagia. Review of the face sheet in the clinical record identified Resident #65's payor source was Medicaid. An annual Minimum Data Set (MDS) dated [DATE] identified Resident #65 had intact cognition, required set up assistance with eating, oral hygiene, and was independent with transfers. The MDS further identified Resident #65 required partial/moderate assistance with toileting, bathing and personal hygiene. Although Resident #65 was observed to have broken teeth, the MDS failed to identify broken teeth. A Resident Care Plan dated 1/25/25 identified a problem with being on a mechanical soft diet and being at risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #1), reviewed for medication administration, the facility failed to ensure medications were administered in accordance with physician orders which resulted in a medication error. The findings include: The facility admitted Resident #1 with diagnoses that included chronic obstructive pulmonary disease (COPD), chronic kidney disease stage 2, and anxiety. A resident care plan dated 1/30/2025 identified Resident #1 was at risk for dehydration due to chronic kidney disease and had episodes of anxiety. Interventions directed adequate fluid intake. An admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated he/she was alert and oriented. A facility reportable event report dated 2/7/2025 identified a medication error of clinical significance. LPN #1 reported at 11:30 AM she had given…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2025-01-30 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for six of six residents (Resident #1, 2, 3, 4, 5, and 6) reviewed for abuse, the facility failed to ensure the residents were free from misappropriation. The findings include: 1. Resident #1's diagnoses included osteomyelitis, diabetes mellitus, peripheral vascular disease. Physician orders dated 10/11/2024 directed to administer Oxycodone 20 milligrams (mg), every four hours, as needed, for pain. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen (15/15), indicative of being cognitively intact. Resident #1 was identified to be receiving opioids. The Resident Care Plan (RCP) dated 10/28/2024 identified Resident #1 exhibited pain/has potential for pain related to osteomyelitis infection, neuropathy and wounds. Interventions directed to administer pain medications as ordered. The Facility Reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-30 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for four of six residents (Resident #2, 3, 4, and 6) reviewed for abuse, the facility failed to report an allegation of misappropriation to the State Agency in a timely manner. The findings include: 1. Resident #2's diagnoses included dementia and osteoarthritis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of six out of fifteen (6/15), indicative of being severely cognitively impaired and received opioids. The Resident Care Plan (RCP) dated 06/24/2024 identified Resident #2 had potential for pain related to osteoarthritis, back pain, and impaired mobility. Interventions directed to administer pain medications as ordered. Physician order dated 7/1/2024 directed to administer Oxycodone 5 milligrams (mg), every four hours, as needed, for pain. Review of the facilities internal narcotic diversion investigation identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-30 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two of six residents (Resident #2, and #5) reviewed for quality of care, the facility failed to ensure the record was complete and accurate to include accurate medication administration documentation. The findings include: 1. Resident #2's diagnoses included dementia and osteoarthritis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of six out of fifteen (6/15), indicative of being severely cognitively impaired and received opioids. The Resident Care Plan (RCP) dated 06/24/2024 identified Resident #2 had potential for pain related to osteoarthritis, back pain, and impaired mobility. Interventions directed to administer pain medications as ordered. Physician order dated 7/1/2024 directed to administer Oxycodone 5 milligrams (mg), every four hours, as needed, for pain. Review of Resident #2's white narcotic proof of use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-02 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, observations, and interviews with facility staff, the facility failed to ensure sufficient staffing was provided to meet the needs of the residents. The findings include: Review and observation of the first-floor staffing on 7/22/24 on the 7-3 shift identified the unit census was 62 residents and a total facility census of 139. Two nurses were assigned and while 6 nursing assistants had been scheduled, two did not report, leaving 4 nursing assistants to provide care for 62 residents. Review of the nurse aide assignments identified that 3 nursing assistants were assigned to care for 16 residents and one nursing assistant had 14 residents on their assignment. Review of Nurse Aide (NA) Assignment 1 and 2 identified the following. 1. NA assignment number 1 had 14 residents, of which 5 required total care and Hoyer transfers for transfers out of bed. The remaining 10 residents required varying degrees of care which ranged from assistance of 1 staff person to extensive assistance. 2. NA assignment number 2 had 16 residents, of which 5 required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-02 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy, and interviews with facility staff, the facility failed to ensure the resident meals were provided with safe internal temperatures and were appealing and appetitzing in appearance. The findings include: Review of facility documentation posted on each resident unit identified in part, steam cart delivery times for breakfast and lunch were as follows: BREAKFAST 2nd floor: 7:30 A.M. 1st floor: 7:45 A.M. Wintergreen: 7:30 A.M. LUNCH 2nd floor: 11:30 A.M. 1st floor: 11:30 Wintergreen: 12:15 P.M. 1. Observsation on the first floor (first floor census 62) on 7/22/24 at 12:45 P.M dentified the steam table for the lunch service was delivered to the unit for plating (1hour and 15 minutes late). Residents sitting in the dininng room (19 residents) were served first and five (5) residents seated in the dining room required total assistance with eating. Further observation identified that menus were not posted. Additional observations identified that there were 4 certified nursing assistants (CNA) scheduled on the unit, with each CNA individually…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-02 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy, and interviews with facility staff, the facility failed to ensure the resident meals were delivered timely. The findings include: Review of facility documentation posted on each resident unit identified in part, steam cart delivery times for breakfast and lunch were as follows: BREAKFAST 2nd floor: 7:30 A.M. 1st floor: 7:45 A.M. Wintergreen: 7:30 A.M. LUNCH 2nd floor: 11:30 A.M. 1st floor: 11:30 Wintergreen: 12:15 P.M. Observation on 7/17/24 at 9:20 A.M. identified the breakfast steam table arrived to the 2nd floor nursing unit and dietary staff began plating breakfast. Review of the facility steam cart delivery time schedule identified the steam cart should arrive to the 2nd floor nursing station at 7:30 A.M. ( 1 hour and 50 minutes late) . Observation on 7/17/24 at 12:40 P.M. noted the lunch steam table arrived on the Wintergreen unit for resident service (50 minutes late). Observation on 7/17/24 on the 1st Floor identified the lunch steam table arrived at 12:45…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-02 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interview for two of two residents (Resident's #5 & 6) that had room changes, the facility failed to notify and obtain permission from the responsible person and conservator prior to the room changes. The findings include: a. Resident # 5 was admitted on [DATE] with diagnoses that included dementia, major depressive disorder, anxiety disorder and anemia. The MDS dated [DATE] identified that the Resident had moderate cognitive impairment (BIMS of 8) and required one person assistance with activities of daily living. Review of a progress note dated 7/6/2022 annotated by LPN #1 indicated that the Resident Care Conference (RCC) was conducted on that day and Resident #5 and Person #2 were in attendance. Further review failed to identify documentation that a room change was discussed at the RCC. Although review of the facility documentation titled Notification of a Room or Roommate Change dated 7/7/2022 identified resident consent for a room change from Room XX to Room XX and signed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one of three residents, (Resident #7), reviewed for an allegation of abuse, the facility failed to ensure a resident was free from verbal and physical abuse. The findings include: Resident #7's diagnoses included Alzheimer's Disease, dementia, anxiety, depression, psychotic disorder, delusional disorders and macular degeneration. Review of the clinical record identified a Psychiatric Evaluation and Consultation note dated 7/13/22 identified Resident #7 with no agitation, aggression, psychosis, or acute mania present. Further review directed staff to continue to offer non-pharmacological interventions such as supportive therapy, comfort measures, relaxation techniques, and reorientation for mood, sleep, appetite, pain, and behaviors. The quarterly MDS assessment dated [DATE] identified Resident #7 had severely impaired cognition, exhibited no behavioral symptoms, required limited assistance with transfer and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents reviewed for allegation of abuse (Resident #7), the facility failed to immediately report an allegation of abuse to the administrator or his/her designee and to the state agency not later than two (2) hours after an observation of abuse by staff member. The findings include: Resident #7's diagnoses included Alzheimer's Disease, dementia, anxiety, depression, psychotic disorder, delusional disorders and macular degeneration. Review of the clinical record identified a Psychiatric Evaluation and Consultation note dated 7/13/22 identified Resident #7 with no agitation, aggression, psychosis, or acute mania present. Further review directed staff to continue to offer non-pharmacological interventions such as supportive therapy, comfort measures, relaxation techniques, and reorientation for mood, sleep, appetite, pain, and behaviors. The quarterly MDS assessment dated [DATE] identified Resident #7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one sampled resident (Resident #7) reviewed for an allegation of abuse, the facility failed to ensure that residents were protected from further potential abuse during the investigation. The findings include: Resident #7's diagnoses included Alzheimer's Disease, dementia, anxiety, depression, psychotic disorder, delusional disorders and macular degeneration. Review of the clinical record identified a Psychiatric Evaluation and Consultation note dated 7/13/22 identified Resident #7 with no agitation, aggression, psychosis, or acute mania present. Further review directed staff to continue to offer non-pharmacological interventions such as supportive therapy, comfort measures, relaxation techniques, and reorientation for mood, sleep, appetite, pain, and behaviors. The quarterly MDS assessment dated [DATE] identified Resident #7 had severely impaired cognition, exhibited no behavioral symptoms, required limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-02 · tag F0620 — isolated
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and interview for of Residents (Resident #13) that were admitted to the facility, the facility failed to follow the admission policy. The findings include: Resident #13 had diagnoses that included unspecified dementia, type two diabetes mellitus and Chronic Obstructive Pulmonary Disease (COPD). Review of facility documentation dated [DATE] identified that on [DATE] Resident #13 expired and his/her belonging were placed in boxes and bags and labeled with the Resident's name and stored in front of the environmental directors office awaiting pick up. Further review identified the Director of Housekeeping acknowledged that the Resident's belongings included glassware, photos, three dresses, a TV and a mini fridge. Further review identified that on [DATE] at approximately 1:00 PM, Person #1 came to pick up Resident 13's belongings and Person #1 alleged several items were missing that included a mini fridge, a handbag with a matching wallet, a wedding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-02 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one sampled resident (Resident #1) reviewed for discharge, the facility failed to follow the resident's plan of care and preferences when the facility initiated a resident discharge. The findings include: Resident # 1's diagnoses included major depression, post-traumatic stress disorder, malnutrition, chronic obstructive pulmonary disease, Crohn's colitis and suspected malignancy. The physician order dated 1/18/22 identified Resident #1 may go out on a leave of absence (LOA) with medications and responsible party. Review of the admission record identified Resident #1 was responsible for self. The care plan dated 1/24/22 identified Resident #1 with the potential for a discharge back home with services when appropriate. Interventions included evaluating discharge potential, home evaluation as needed, and setting goals to achieve an appropriate discharge. The MDS assessment dated [DATE] identified the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-02 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one sampled resident (Resident #1) reviewed for discharge, the facility failed to ensure the Office of the State Ombudsman received notice for the facility initiated, involuntary discharge. The findings include: Resident # 1's diagnoses included major depression, post-traumatic stress disorder, malnutrition, chronic obstructive pulmonary disease, Crohn's colitis and suspected malignancy. The physician order dated 1/18/22 identified Resident #1 may go out on leave of absence (LOA) with medications and responsible party. Review of admission records identified Resident #1 was responsible for self. The care plan dated 1/24/22 identified Resident #1 with a potential for discharge back home with services when appropriate. Interventions included evaluating discharge potential, home evaluation as needed, and setting goals to achieve an appropriate discharge. The admission MDS assessment dated [DATE] identified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility documentation, and interviews with facility staff for two of seventeen residents (Resident #3 and #9) reviewed for individualized, comprehensive care planning, the facility failed to update the care plan after a resident-to-resident incident or when a resident demonstrated changes in behaviors. The findings include: 1. Resident #3 was admitted to the facility on [DATE] with diagnoses that included major depressive disorder and adult failure to thrive. A MDS assessment dated [DATE] indicated the resident had severe cognitive impairment (BIMS of 2) and required extensive assistance with all Activities of Daily Living (ADLS's). A Resident Care Plan (RCP dated 3/7/22 indicated the resident had a history of dementia, and behavior and mood patterns that included sadness and crying. Interventions included identifying sources of anxiety and help to resolve where appropriate and diversional activities to redirect attention away from anxiety. Review of facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, observations, and interview with facility staff for one sampled resident (Resident #17) who was reviewed for medication administration, the facility failed to ensure the resident consumed her medication in the presence of a staff member. The findings include: Residents #17's diagnoses include type 2 diabetes mellitus and hypertension. Review of physician's order dated 6/9/24 directed to administer Losartan Potassium Oral Tablet 50 MG, give 1 tablet by mouth one time a day (Hypertension) and Furosemide Oral Tablet 20 mg, give 1 tablet by mouth daily (Hypertension). Review of the Self Administration of Medication assessment dated [DATE] indicated the Resident did not desire to self-administer medication. The Minimum Data Set, dated [DATE] identified the resident as alert and oriented requiring supervision for activities of daily living, meals, and toileting. Observations during a tour on 7/22/24 at 9:10 A.M., identified Resident #17's family member…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-02 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for1 of 2 residents reviewed for discharge planning (Resident # 8), the facility failed to notify the resident and resident representatives of the recommendation for 24-hour care at discharge. The findings include: Resident # 8 was admitted on [DATE] with diagnoses of unspecified dementia without behavioral disturbance, bradycardia (slow heart rate), and a need for assistance with personal care. The admission Minimum Data Set assessment dated [DATE] identified Resident # 8 was severely cognitively impaired, required supervision and limited assistance with mobility, toileting and set up with meals and was occasionally incontinent of bowel and bladder. The Resident Care Plan (RCP) dated 2/22/23 identified the Resident had an ADL deficit related to cognitive loss. Interventions included providing assistance with ADL's and occupational therapy as ordered. The RCP further identified impaired cognition with interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and procedures, review of facility documentation and interviews with facility staff, for one resident (Resident #2) who was placed on one-to-one monitoring (1:1) for intrusive behaviors and who had continued demonstrated behaviors, the facility failed to ensure the 1:1 monitoring was conducted and that behaviors had been monitored. The findings include: Resident #2 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease, unspecified dementia, and anxiety disorder. A psychiatric evaluation dated 4/4/22 identified the resident was seen for increased anxiety and restlessness. The evaluation further identified the resident was alert and confused with no evidence of mania. The plan included adding Trazadone 25 milligrams (mg) three times a day when necessary. a. A progress noted dated 4/7/22, 4:30 P.M. identified staff witnessed Resident #2 kissing a female resident without their consent. The resident was redirected, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, review of facility documentation, and interviews with facility staff, the facility failed to ensure staff were wearing hair restraints while engaged in food service activities. The findings include: Observations of the kitchen including the dish room on 7/25/24 from 7:20 A.M. to 8:00 A.M. identified Dietary Aides #1, 2 and 3 not wearing hair restraints. Dietary Aides 1, 2 and 3 were noted to be working between the kitchen and the dish room. Hair restraints were applied pursuant to [NAME] #1 directing staff at 8:00 A.M. Review of the policy and procedure, titled Uniform Policy directed all dining staff must wear hair restraints at all times. During an interview with the Dietician on 7/25/24 at 11:00 A.M., she indicated that all staff working in the kitchen must wear a hair net when in the dish area or food service areas.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-28 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of facility policy, and interviews for one of three sampled residents (Resident #4) reviewed for staff-to-resident abuse, Resident #4 was not provided the right to be free from physical abuse when Resident #4's right arm was twisted by a nurse aide during the provision of evening care. The findings include: Resident #4's diagnoses included primary osteoarthritis, generalized muscle weakness, and congestive heart failure. The admission Minimum Data Set assessment dated [DATE] identified Resident #4 made consistent and reasonable decisions regarding tasks of daily life, required supervision, or touching assistance with upper body dressing and required substantial/maximal assistance of staff with toileting hygiene and lower body dressing. The Resident Care Plan dated 3/12/24 identified Resident #4 required assistance with Activities of Daily Living (ADLs). Interventions directed to allow resident to make choices, ask and encourage resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of facility policy, and interviews for one of three sampled residents (Resident #4) reviewed for staff-to-resident abuse, the facility failed to ensure an allegation of abuse was reported to the Director of Nursing at the time the event was reported to the Nursing Supervisor. The findings include: Resident #4's diagnoses included osteoarthritis, generalized muscle weakness, and congestive heart failure. The admission Minimum Data Set assessment dated [DATE] identified Resident #4 made consistent and reasonable decisions regarding tasks of daily life, required supervision, or touching assistance with upper body dressing and required substantial/maximal assistance of staff with toileting hygiene and lower body dressing. The Resident Care Plan dated 3/12/24 identified Resident #4 required assistance with Activities of Daily Living (ADLs). Interventions directed to allow resident to make choices, ask and encourage resident to participate in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, facility policy review, and interviews for one of three sampled residents (Resident #1) who was dependent on staff with eating and wore dentures, the facility failed to ensure the corrective action as identified in a facility grievance was implemented and failed to maintain a complete grievance file. The findings include: Resident #1's diagnoses included Alzheimer's disease, vascular dementia, chronic obstructive pulmonary disease, and depression. The significant change Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily living, required set-up and supervision assistance for feeding, was dependent on staff for oral and personal hygiene, had no natural teeth and experienced a recent weight loss. The Resident Care Plan dated 3/15/25 identified Resident #1 required assistance with meals. Interventions directed one to one (1:1) feeding with all meals, assistance at wheelchair level for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, facility policy review, and interviews for one of three sampled residents (Resident #1) who was dependent on staff with eating and wore dentures, the facility failed to implement the physician's orders and care plan. The findings include: Resident #1's diagnoses included Alzheimer's disease, vascular dementia, chronic obstructive pulmonary disease, and depression. The significant change Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily living, required set-up and supervision assistance for feeding, was dependent on staff for oral and personal hygiene, had no natural teeth and experienced a recent weight loss. The Resident Care Plan dated 3/15/25 identified Resident #1 required assistance with meals. Interventions directed one to one (1:1) feeding with all meals, assistance at wheelchair level for all meals in room or dining room, ensure dentures were in place, and to provide a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure wound care and pain management was provided timely for a resident with a wound. The findings include: Resident #1 was admitted with diagnoses that included multiple sclerosis, paraplegia (paralysis of the legs and lower body), pressure ulcer of the sacral region, stage III, bipolar disorder, depression, and diabetes. The Resident Care Plan (RCP) dated 12/26/2023 identified Resident #1 was at risk for skin breakdown with the presence of a coccyx stage III pressure wound. The RCP directed to provide pain medication as ordered, and to monitor for increased pain from coccyx pressure wound as it could be a sign of infection, and to follow facility protocols for treatment. The Resident Care Plan (RCP) dated 12/26/2023 identified Resident #1 was at risk for skin breakdown with the presence of a coccyx stage III pressure wound.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure an abuse investigation was initiated timely and failed to ensure the State Agency was notified timely of an allegation of neglect. The findings include: Resident #1 was admitted with diagnoses that included multiple sclerosis, paraplegia (paralysis of the legs and lower body), pressure ulcer of the sacral region, stage III, bipolar disorder, depression, and diabetes. The Resident Care Plan (RCP) dated 12/26/2023 identified Resident #1 was at risk for skin breakdown with the presence of a coccyx stage III pressure wound. The RCP directed to provide pain medication as ordered, and to monitor for increased pain from coccyx pressure wound, and to follow facility protocols for treatment. The Resident Care Plan (RCP) dated 12/26/2023 identified Resident #1 was at risk for skin breakdown with the presence of a coccyx stage III…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the kitchen, facility documentation, policy review and interviews, the facility failed to properly label food and discard expired food. The findings included: During kitchen tour with the facility's Food Service Director on 11/27/23 beginning at 9:06 AM identified the following: a. The dry kitchen stock shelving located next to the Food Service Director's office contained outdated box of Fast & Fancy mousse mix, box of instant butterscotch pudding and pie filling, 5 tomato juice bottles containing dark red-brown liquid with no expiration date and a purchase date of 9/29/22. b. The refrigerator had a container of a substance identified by the Food Service Director as liquid cheese dated 11/18, a package of partially opened unlabeled eclairs with the purchase date of 11/20/23, 1 bag of chicken tenders, 2 bags of chicken patties, each with no expiration or purchase date, an additional bag of open chicken patties with no open, expiration or purchase date and a container labeled turkey salad with a prepare date of 11/23. c.The dry stock shelving closet located in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of facility policy and staff interviews for 1 of 3 residents (Resident #76) reviewed for dignity, the facility failed to ensure that staff interaction with the resident was respectful and professional and for 2 of 2 residents ( Resident # 86 and Resident# 113 ) observed during mealtimes, the facility failed to ensure staff was not standing during feeding to promote a dignified dining experience. The findings included: 1.Resident #76s diagnoses included carcinoma of the colon and intrabdominal and pelvic swelling, mass and lump and generalized anxiety. A physician's order dated 7/12/2023 directed to provide Percocet oral tablet 10-325 MG (oxycodone with acetaminophen)2 tablets by mouth every 6 hours as needed for pain. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #76 had pain that interfered frequently with day-to-day activities. The intensity of pain was an 8 out of 10 (0 being no pain and 10 being the worst pain one could imagine)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility documentation review, facility policy review, and interviews for 3 of 6 residents reviewed for activities of daily living (Resident #45, Resident #49 and Resident #55), the facility failed to maintain the resident's environment and living areas in a safe, sanitary, and homelike manner. The findings included: 1. Resident #45's diagnoses included chronic kidney disease, chronic obstructive pulmonary disease, and cerebral infarction. The Resident Care Plan dated 8/23/23 dated identified Resident #45 had fragile skin and may have skin tears and bruising. Interventions directed to encourage the resident to wear long sleeves, lotion to dry skin and to inspect skin during care. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #45 had intact cognition and was independent with chair/bed-to-chair transfers and use of manual wheelchair. Observations on 11/20/23 at 12:50 PM identified several drawers in nourishment rooms on both 1st and 2nd…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and interview for 1 of 1 resident reviewed for urinary catheter, the facility failed to ensure specific interventions were in place to prevent back flow of the catheter during positioning. The findings include. Resident #91's diagnosis included hemiplegia and hemiparesis and neuromuscular dysfunction of the bladder. The annual Minimum Data Set (MDS) dated [DATE] indicated Resident #91 was cognitively intact and had a catheter for urinary continence. An interview with Resident #91 on 11/20/23 at 1:19 PM identified s/he used a leg bag only when going to therapy as the urinary catheter drains better when connected to the large drainage bag. Resident # 91 indicated s/he felt the drainage bag does not always get attached correctly at night having therefore leading to her/him having to call for assistance due to bladder pain. On 11/28/23 at 9:53 AM an interview with NA# 7 identified s/ he worked the 11-7 AM shift with Resident #91 and the resident likes to have the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy, and interviews for 1 sampled resident reviewed for medication error (Resident #45), the facility failed to ensure the physician orders were in place prior to administrating medications. The findings included: Resident #45's diagnoses included chronic kidney disease, cerebral infarction, adjustment disorder with mixed anxiety and depressed mood. The Psychiatric Evaluation and Consultation form dated 8/7/23 identified Resident #45 reported several stressful events in his/her life. The resident's current mood was angry, and he/she asked for medication to prevent him/her from being out of control. Psychotherapy was offered and explored interventions to avoid angry outbursts and discussed life priorities. The resident remained calm, attentive, but tearful during psychotherapy with increased depression, anxiety, anger, and frustration. The Psychotherapist recommended to start Klonopin in the morning for two weeks and reevaluate the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy and interviews for 1 of 3 sampled residents (Resident #34) at risk for the development of pressure ulcers, the facility failed to conduct an initial wound assessment on admission as a baseline to determine if the wound was healing or deteriorating. The findings include: Resident #34's diagnoses included end stage renal disease, nutritional deficiency, congestive heart failure, chronic obstructive pulmonary disease, epilepsy, severe obesity, hypothyroidism, hypertension, anemia, osteoarthritis, disorders of plasma-protein metabolism, chronic embolism and thrombosis, peripheral vascular disease, tinea corporis, panic disorder and anxiety. The Hospital Discharge summary dated [DATE] identified Resident #34 had stage IV pressure injury to sacrum region. The hospital Inter-Agency Patient Referral Report dated 8/12/23 identified the resident with multiple skin injuries including pressure injury stage IV to midline sacral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents reviewed for weight loss (Resident #122), the facility failed to follow physician orders. The findings include: Resident #122's diagnoses included dementia, Moderate Protein-Calorie Malnutrition, and dysphagia Oropharyngeal Phase. The admission Minimum Data Set assessment dated [DATE] identified Resident #122 as moderately cognitively impaired and required minimal assistance with eating, two persons assist for personal hygiene and transfers. A physician's order dated 9/21/2023 directed to weigh Resident #122 on admission and for 4 consecutive weeks post admission and then reassess. The Resident Care Plan dated 9/22/23 identified Resident #122 was at risk for impaired nutrition status due to: refusing meals, mental status and required supplements, on modified therapeutic diet and history of depression, and kidney disease. Interventions included monitoring weight as needed, nutritional assessment as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-29 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interviews for 1 of 1 resident reviewed for pain, the facility failed to ensure staff provided a resident with pain medication timely. The findings include: Resident #76s diagnoses included carcinoma of the colon and intrabdominal and pelvic swelling, mass and lump and generalized anxiety. A physician's order dated 7/12/2023 directed to provide Percocet oral tablet 10-325 MG (oxycodone with acetaminophen)2 tablets by mouth every 6 hours as needed for pain. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #76 had pain that interfered frequently with day-to-day activities. The intensity of pain was an 8 out of 10 (0 being no pain and 10 being the worst pain one could imagine) and noted the utilization of opioid medication. The MDS further indicated cognitive status was not assessed during the lookback period. The Therapeutic Recreational quarterly progress note dated 11/4/2023 indicated Resident #76 was cooperative, independent,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-29 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of dining, facility documentation, reviewed of facility policy and interviews, the facility failed to follow the menu, post menu substitutions and or failed to provide appropriate substitutions. The findings included: Review of the facility Week at a Glance - Fall/Winter 2022-2023, Week 2 menu and the posted menu for 11/20/23 both indicated on 11/20/23 the lunch was meat lasagna, bread sticks, tossed salad and pudding swirl. Interview on 11/20/23 with Resident #286 identified s/ he had received green beans instead of garlic bread. Observations by several surveyors and interviews with residents on 11/20/23 identified the posted menu for 11/20/23 weekly lunch menu identified lasagna with garlic bread. However, surveyors noted that garlic bread was missing from served meals. Interview and observation with Food Services Director on 11/20/23 at 1:23 PM, indicated that the delivery of the bread sticks for the lunch menu did not come in and that she substituted it with another starch, mashed potatoes. Interview with Food Services Director on 11/27/23, during kitchen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-29 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations of kitchen and interviews, the facility failed to properly dispose of garbage and refuse properly. The findings include: Interview and observation on 11/20/23 during initial kitchen tour at 10:15 AM with the Food Service Director identified an open uncovered, unattended large round trash can containing disposed refuse near food prep area without staff using the can. The Food Service Director indicated that she thought that the covers for the trash cans were in the closet, proceeded to move the garbage can into hallway and obtained covers for garbage can as well as 2 others located in hallway of kitchen area. On 11/27/23 subsequent to surveyor inquiry and observation, the dietary staff obtained kitchen trash cans with step-on hinged lids.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility policy review and interviews, the facility failed to properly wear Personal Protective Equipment (PPE) while assisting residents in the 1st floor dining room during meal per facility policy. The findings include: Observation on 11/27/23 at 12:20 PM during lunch time in the 1st floor dining room identified 28 residents sitting by their tables eating their meals or waiting for the meal to be delivered by staff. The residents had their surgical masks off or pulled down. Further observation identified 11 staff members serving, feeding and/or assisting the residents in the dining room. During an observation on 11/27/23 at 12:20 PM NA #4 was wearing her surgical mask under her nose and did not put her mask up while assisting residents in the dining room. Interview and observation with NA #5 on 11/27/23 at 12:38 PM identified staff should have surgical masks covering mouth and nose while with residents in the dining room. The facility had COVID-19 positive residents and staff were wearing surgical masks to prevent spreading of infection and to keep residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one of six residents (Resident #1) reviewed for abuse, the facility failed to ensure a resident was free from verbal mistreatment. The findings include: Resident #1's diagnoses included adjustment disorder with anxiety, osteoporosis and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderate cognitive impairment, and required one person assist with bed mobility, transfers, and toileting. The Resident Care Plan (RCP) dated 9/9/2023 identified Resident #1 had impaired cognition with the ability to make need his/her known and required assistance with ADLs. Interventions directed to praise all efforts, assist with ADLs, and to use care when repositioning. Facility incident report dated 9/19/2023 at 3:37 PM identified a staff reported she heard a NA yelling at Resident #1 while providing care; staff alleged a NA yelled at Resident #1 to turn over, and loudly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-10-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of four residents (Resident #3) reviewed for nutrition, the facility failed to ensure adequate supervision was provided timely for a resident with dysphagia and a history of ingesting non-edible items, to prevent resident access to foods not in accordance with diet orders and to prevent access to non-edible items. The findings include: Resident #3 had diagnoses that included dementia, schizophrenia, and dysphagia. The quarterly Minimum Data Set, dated [DATE] identified Resident #3 had severe cognitive impairment and required one-person supervised assist with eating. The Resident Care Plan (RCP) dated 4/20/2023 identified Resident #3 had a potential for aspiration related to missing teeth and weight loss and a history of eating plastic, Styrofoam cups and napkins. Interventions directed to provide dysphagia 2 consistency diet, update the kitchen/staff regarding resident eating nonfood items, and 1:1 supervision during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0772 — isolated
    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, and interviews for facility laboratory review, the facility failed to ensure laboratory services were provided to meet the needs of the residents timely. The findings include: Resident #4 had diagnoses that included hyperosmolality/hypernatremia (elevated sodium) and hydronephrosis (excess fluid accumulation in the kidney). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #4 had moderate cognitive impairment and required assistance with activities of daily living (ADL) care. The Resident Care Plan dated 8/11/2023 identified Resident #4 had a chronic kidney disease and diabetes insipidus. Interventions directed to monitor for signs of dehydration, kidney failure and monitor intake and output. A nurse's note dated 9/19/2023 identified Resident #4 was transferred to the hospital for a lab draw. Further review identified Resident #4 received potassium while at the hospital, before transfer back to the facility. An interagency referral report dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-07 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for of two residents (Resident #30, Resident 103) reviewed for advanced directives, the facility failed to ensure that the resident's wish for his/her code status was implemented in a timely manner. The findings included: 1.Resident #30 was admitted on [DATE] and readmitted to the facility on [DATE]. Resident #30 had an assigned Conservator of Person (COP). The admission Minimum Data Set (MDS) assessment identified the resident was moderately cognitively impaired and noted the resident required extensive assistance with Activities of Daily Living (ADL). A review of the clinical record identified no documented Advanced Directives upon return to the facility on [DATE]. The clinical record also identified no discussion with the resident's An interview on 12/01/21 10:03 AM with Licensed Practical Nurse (LPN #3) identified Resident #30 left the facility was transferred to an acute care facility and returned. However,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one of two residents (Resident # 71) reviewed for physical abuse, the facility failed to ensure a resident was protected from physical mistreatment. The findings include: 1a. Resident #71 was admitted with diagnoses that included, hypertension and generalized anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 71 was severely cognitively impaired and required assist with personal care. The care plan dated 7/28/21 identified Resident # 71 had cognitive impairment with interventions that included encouragement of socialization and recreation activity, identify self, speak slowly and clearly and to explain all procedures. b. Resident #139 was admitted on [DATE] with diagnoses that included Type II diabetes mellitus, schizoaffective disorder and lack of psychological development from childhood. The admission Care Plan dated 9/21/21 identified Resident #139 required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one of two residents (Resident # 71) reviewed for physical abuse, the facility failed to ensure that a resident to staff physical altercation was reported to administration timely with in accordance with facility policy and practice. The findings include: 1a. Resident #71 was admitted with diagnoses that included, hypertension and generalized anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 71 was severely cognitively impaired and required assist with personal care. The care plan dated 7/28/21 identified Resident # 71 had cognitive impairment with interventions that included encouragement of socialization and recreation activity, identify self, speak slowly and clearly and to explain all procedures. b. Resident #139 was admitted on [DATE] with diagnoses that included Type II diabetes mellitus, schizoaffective disorder and lack of psychological development from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for one of four residents (Resident # 26) reviewed for accidents, the facility failed to ensure plan of care was followed by completing every 15-minute checks and for one of two resident's (Resident # 30) reviewed for urinary catheter, the facility failed to ensure recommendations were followed according to the resident's hospital discharge summary. The findings included: 1.Resident #26 was admitted to the facility on [DATE] with diagnoses that included malignant neoplasm of bladder, pain in left and right shoulder, heart failure and on 6/7/21 new diagnosis of fracture of the neck. The Fall assessment dated [DATE] noted Resident #26 had a fall risk assessment score of 19. The quarterly MDS assessment dated [DATE] identified Resident #26 had moderate (a BIMS of 9) impaired cognition, was occasionally incontinent of bladder and frequently incontinent of bowel and required extensive assistance for dressing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, interviews, and facility policy, for one of four Residents (Resident #342,) reviewed for accidents, the facility failed to ensure adequate assistance was provided during a transfer in accordance with the plan of care and for one sampled resident observed for smoking (Resident #192), the facility failed to apply a smoking apron while the resident was observed smoking. The findings included: 1. Resident #342 was admitted to the facility in March 2021 with diagnoses that included displaced fracture of left upper arm into the shoulder, rotator cuff tear, history of falls, and atrial fibrillation. The physician's order dated 3/2/21 directed to keep left arm in a sling at all times and to monitor for circulation every shift. The annual MDS assessment dated [DATE] identified Resident #342 had intact cognition, was occasionally incontinent of bowel and bladder and required assistance of one for personal hygiene and dressing. Additionally, the resident also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, review of facility documentation, review of facility policy and interview, for 2 of 2 residents (Residents #30, Resident #45) reviewed for urinary catheter, the facility failed to ensure that a resident who entered the facility with an indwelling receive an assessment for removal of the catheter and failed to ensure a urinary collection device was remove in accordance with hospital recommendations. The findings included: 1. Resident #30 was admitted on [DATE] with diagnoses that included retention of urine, hypotension and hyperkalemia. The physician's orders dated 9/5/21 directed Foley catheter to drainage with Foley care every shift. The admission MDS assessment dated [DATE] identified Resident #30 had moderate cognitive impairment and required assistance with personal care. The care plan dated 9/14/21 identified Resident #30 would likely require increased assistance due to a recent hospitalization. Interventions included the assist of one with ADL and directed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, observation and interviews for one of four residents (Resident # 26) reviewed for Accidents, the facility failed to ensure the medical record was accurate and complete. The findings include: Resident #26 was admitted to the facility on [DATE] with diagnoses that included malignant neoplasm of bladder, pain in left and right shoulder and heart failure. On 6/7/21 the resident received a new diagnosis of fracture of the neck. The Fall assessment dated [DATE] noted Resident #26 had a fall risk assessment score of 19 (noting at risk for falls). The quarterly MDS assessment dated [DATE] identified Resident #26 had moderate (a BIMS of 9) impaired cognition, was occasionally incontinent of bladder and frequently incontinent of bowel and required extensive assistance for dressing. Additionally noted the resident required 1 person assist with toileting and transfers. The care plan dated 3/30/21 identified a decreased independence with self-care. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interview, and review of facility policy for one sampled resident (Resident #69) requiring a Continuous Positive Airway Pressure (CPAP) machine, the facility failed to ensure that the device was consistently cleaned within accordance with manufacturer's guidelines. The findings include: Resident #69 was admitted to the facility on [DATE] with diagnoses that included obstructive sleep apnea, chronic obstructive pulmonary disease, weakness, and anxiety. The physician's orders dated 7/7/21 directed to Apply Auto titrating CPAP with 3 liters at bedtime for sleep apnea. The admission Minimum Data Set assessment dated [DATE] identified Resident #69 had no cognitive impairment and required extensive assistance of two for personal hygiene. A nurses note dated 7/17/21 at 1:12 P.M. identified Resident #69 continued CPAP. A Treatment Administration Record dated 11/1/21 through 12/7/21 identified Resident #69 utilized treatment of CPAP 60 out of 60 days. An observation on 12/1/21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-07-21 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record and policy review for 1 of 2 sampled residents (Resident #70) reviewed for personal funds, the facility failed to provide Resident #70 and multiple other residents with quarterly statements for the period of 1/1/25 to 3/31/25.Resident #70's diagnoses included heart failure, diabetes mellitus and anxiety disorder.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #70 was cognitively intact.On 7/15/25 at 11:29 AM an interview with Resident #70 identified he/she had not received a quarterly statement even though funds were kept in a trust account with the facility.An interview with the Accounts Receivable Assistant ([NAME]) on 7/18/25 at 12:42 PM identified Resident #70 had a $30.21 balance in the Resident Trust Account, and it was facility policy to provide residents and/or their responsible parties with patient trust fund quarterly statements every quarter and upon request. Additionally, she was responsible for generating/sending out the statements and kept…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-07-21 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of Resident Council minutes, resident/staff interviews and policy review for 2 of 3 resident lounge areas observed, the facility failed ensure wheelchairs were not stored in a resident area (lounges) and for 6 sampled residents (Resident #54, Resident #55, Resident #111, Resident #118, Resident #135, and Resident #153) , the facility failed to ensure personal laundry was returned and laundered appropriately. Additionally, the facility failed to ensure facility provided linens were not left in the washing machine, causing them to be odorous and stained. The findings include:1.Observations were made on 7/16/25 at 10:28 AM, 7/17/25 at 10:30 AM, and 7/18/25 at 10:15 AM of three wheelchairs and one geri-recliner being stored in the 1st floor resident lounge. For all observations, Resident #9 was seated in a wheelchair in the 1st floor resident lounge with a visitor completing a puzzle. Two of the wheelchairs were electric but not charging/plugged in and one wheelchair was a custom…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-07-21 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the Grievance Log, staff and resident interviews, observations and facility policy regarding missing laundry items (Resident #118), the facility failed to resolve grievances regarding missing items. The findings include:Resident#118's was admitted to the facility on [DATE] with diagnoses that included dementia, congestive heart failure, and anxiety. An annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #118 was severely cognitively impaired, was dependent on bathing, toileting, and personal hygiene. Also identified Resident #118 required maximal assistance for eating, oral hygiene, dressing and transfers. The Resident Care Plan (RCP) dated 5/21/25 identified Resident #118 had an activities of daily living deficit related to cognitive loss and dementia. Interventions included assisting the resident with gathering and setting up clothing, toiletries and equipment, to keep the call bell and needed items within reach of the resident. An interview with Person #2 on 7/15/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$7,901 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $7,901 — penalty dated 2023-11-29
  • Medicare payment denial — starting 2024-06-04 for 22 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
LITCHFIELD HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/15/2025
JEK IRRV TR IIOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/15/2025
NMJ IRRV TR IIOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/15/2025
YDS HOLDCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/15/2025
YDS TROrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/15/2025
JAKOBOVITS, NATHANIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 05/15/2025
KAGAN, JEFFREYIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 05/15/2025
SHAPIRO, YITZCHOKIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICERsince 05/15/2025
HAVENCARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/15/2025
COHEN, JESSEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/15/2025
WILKENS, RAYMONDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/15/2025
JEK HOLDINGS LLCOrganizationADP OF THE SNFsince 05/15/2025
NMJ HOLDINGS LLCOrganizationADP OF THE SNFsince 05/15/2025
WHITE DEER INVESTMENTS, LLCOrganizationADP OF THE SNFsince 05/15/2025
ZADUN III HOLDINGS LLCOrganizationADP OF THE SNFsince 05/15/2025
ZADUN III INVESTMENT LLCOrganizationADP OF THE SNFsince 05/15/2025
ZIII ROBERTS STREET REAL PROPERTY, LLCOrganizationADP OF THE SNFsince 06/11/2025
EHRENFELD, EUGENEIndividualADP OF THE SNFsince 05/15/2025

CMS files one row per role, so the 26 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.

12 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.3M
Net patient revenuemost recent cost report
-20.8%
Operating marginrevenue minus expenses
$4.5M
Related-party expense21% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 9%Other / private 15%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.5M paid to related parties — landlords or management companies under common ownership — equal to about 21% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$430per resident / day
operating cost
$13,064per month
≈ monthly operating cost
$356per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075319. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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