No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Havencare At Valerie Manor

1360 Torringford St, Torrington, CT 06790 · For profit - Corporation · 151 certified beds · (860) 489-1008 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0568)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • about 23% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1598 E Main St · (860) 496-8653 · Call to confirm hours
Pharmacy
Walgreens0.4 mi
1745 E Main St · (860) 482-8837 · Call to confirm hours
Grocery
Market 320.5 mi
990 Torringford St · (860) 496-5051 · Call to confirm hours
Park
Durand St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.1%18.0%15.4%better
Long-stay residents who lose too much weight6.9%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.6%0.7%0.9%better
Long-stay residents with a urinary tract infection0.6%1.5%2.0%better
Long-stay residents with depressive symptoms32.1%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.9%3.5%3.3%worse
Long-stay residents whose ability to walk worsened15.2%16.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication25.1%17.6%18.9%worse
Long-stay residents given the seasonal flu vaccine95.3%93.5%95.3%typical
Long-stay residents with pressure ulcers4.0%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control27.1%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table13.7%17.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.5%1.4%typical
Short-stay residents given the seasonal flu vaccine76.6%69.7%79.4%typical
Short-stay residents rehospitalized after admission18.0%24.3%22.6%better
Short-stay residents with an outpatient ER visit7.5%10.7%12.0%better
Long-stay hospitalizations per 1,000 resident days0.782.061.67better
Long-stay outpatient ER visits per 1,000 resident days1.161.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 209 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.3%U.S. median 51.5%
Got home and stayed home
11.5%U.S. median 10.7%
Went back to hospital
53.7%U.S. median 56.6%
Met the expected recovery
0.34U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 53.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 54 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.3%CMS range 58.1–70.051.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.5%CMS range 8.7–15.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge53.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge44.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 5.6–11.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.091.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.31
RN hours/ resident / day
0.98
LPN hours/ resident / day
2.22
Aide hours/ resident / day
3.50
Total nurse hours/ resident / day
0.22
RN hoursweekends
48.5%
Total nursing turnover
68.4%
RN turnover

How full it usually is: this home is certified for 151 beds and averages 134.2 residents a day — about 89% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.50 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.22 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.21 hrs/resident/day on weekends vs 3.62 on weekdays — 11% thinner on weekends. RN hours go from 0.35 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-01-21)
10
at the previous standard inspection (2024-04-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

45 citations, most serious first. The 10 most serious are shown; the remaining 35 are one tap away and print in full.

  • Potential for harm · D2026-05-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation review, and staff interviews for one of three residents (Resident #1) reviewed for quality of care, the facility failed to ensure an adequate supply of oxygen was sent with a resident for a Leave of Absence (LOA) from the facility for a medical appointment, and failed to ensure a staff member accompanied a resident with a known cognitive impairment when on LOA to a medical appointment to ensure the oxygen remained at the prescribed liter flow. The findings include: Resident #1 had a diagnosis of acute respiratory failure, pulmonary embolism, plural effusion, heart failure, autism, intellectual disability, and displaced [NAME] fracture of the right tibia (break at the bottom of the shinbone/tibia) and a displaced fracture of the lateral malleolus right fibula (break in the prominent bony bump on the outside of ankle/leg bone). The admission Minimum Data Set, dated [DATE] identified Resident #1 had a Brief Interview Mental Status (BIMS) score of four (4) indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-24 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for three of four residents (Residents #2, #3 and #4) reviewed for abuse, the facility failed to ensure the residents were free from misappropriation. The findings include: Resident #2 was admitted with diagnoses that included fusion of the spine, Lumbar region, bipolar disorder and depression. The 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Mental Interview for Mental Status (BIMS) of thirteen (13) indicative of no cognitive impairment and reported occasional pain in the last five (5) days. A physician order dated 8/31/2025 directed Oxycodone (a narcotic used for pain relief) five (5) milligrams (mg) by mouth, one (1) tablet every six (6) hours as needed for moderate pain and two (2) tablets for severe pain. The order directed an end date of 9/5/2025. The Resident Care Plan (RCP) dated 9/8/2025 identified pain due to lumbar spine surgery. Interventions included to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-03-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for three of four residents (Residents #2, #3 and #4) reviewed for abuse, the facility failed to ensure an incident report listed the residents affected, failed to ensure a reportable event was classified correctly, and failed to ensure the State Agency was notified timely after an allegation of misappropriation. The findings include: Resident #2 was admitted with diagnoses that included fusion of the spine, Lumbar region, bipolar disorder and depression. The 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Mental Interview for Mental Status (BIMS) of thirteen (13) indicative of no cognitive impairment and reported occasional pain in the last five (5) days. A physician order dated 8/31/2025 directed Oxycodone (a narcotic used for pain relief) five (5) milligrams (mg) by mouth, one (1) tablet every six (6) hours as needed for moderate pain and two (2) tablets for severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based clinical record review, facility documentation review, facility policy review and interviews for three of four residents (Residents #2, #3 and #4) reviewed for misappropriation, the facility failed to assure adequate controls of narcotic medications leading to controlled substance medications misplacement and loss of medications. The findings include: Resident #2 was admitted with diagnoses that included fusion of the spine, Lumbar region, bipolar disorder and depression. The 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Mental Interview for Mental Status (BIMS) of thirteen (13) indicative of no cognitive impairment and reported occasional pain in the last five (5) days. A physician order dated 8/31/2025 directed Oxycodone (a narcotic used for pain relief) five (5) milligrams (mg) by mouth, one (1) tablet every six (6) hours as needed for moderate pain and two (2) tablets for severe pain. The order directed an end date of 9/5/2025. The Resident Care Plan (RCP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · F2026-01-21 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, facility documentation, and interviews for 3 of 5 residents (Resident #8, Resident #39, and Resident #48) reviewed for respiratory infections, the facility failed to implement droplet precautions prior to obtaining the results of nasal swabbing, and for 4 residents (Resident #17, Resident #29, and Resident #103, Resident #118) reviewed for transmission based precautions (TBP), the facility failed to ensure staff wore appropriate personal protective equipment (PPE) when entering a room with requiring droplet/contact precautions per posted signage. Additionally, for 2 of 3 residents (Resident #122 and Resident #143) reviewed for pressure ulcers, the facility failed to ensure signage was posted regarding Enhanced Barrier Precautions (Resident #122) and failed to properly store indwelling catheter supplies (Resident #143). The facility also failed to ensure the Infection Control program maintained accurate and consistent documentation/information pertaining to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, facility documentation, and interviews for 2 of 3 residents (Resident #78 and Resident #84) reviewed for dental, the facility failed to develop a dental care plan. The findings include: 1.Resident #78's diagnoses included chronic obstructive pulmonary disease (COPD), diabetes, and dementia. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #78 was cognitively intact, required a therapeutic diet, had no natural teeth or tooth fragments, and was independent with eating, oral hygiene, transfers, and ambulation. The Resident Care Plan (RCP) dated 12/21/22 identified Resident #78 required a therapeutic diet related to morbid obesity and poorly controlled diabetes. Interventions included to provide a consistent carbohydrate diet and monitor oral intake. The RCP failed to identify Resident #78's dental status and that Resident #78 had no natural teeth or tooth fragments, and no dentures. The quarterly Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on tour of the Dietary Department, staff interview and facility policy, the facility failed to ensure Dietary Aide (DA) #1's attire was clean and failed to ensure expiration dates were identified on various food items. The findings include: On 1/12/26 at 10:14 AM, tour of the Dietary Department with the Food Service Director (FSD) identified the following:a. Dietary Aide (DA) #1 was working in the dish room removing clean items from the dishwasher. She was wearing a black shirt with a heavy accumulation of fuzz/lint and animal hair on both sides of the shirt. Her shirt was not covered with any type of overshirt/apron which would contain the fuzz/lint/animal hair. Interview with DA #1 at that time identified that although she had a cat, she was unaware that her shirt had a heavy accumulation of fuzz/lint/animal hair.b. Observation of a cycle through the dish washing machine identified DA #1 removing 4 clean, mauve colored, plastic water pitchers from the dishwasher. The water pitchers were dripping wet with water and DA #1 stacked the water pitchers on the beverage station.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, and interviews for 1 of 3 residents (Resident #119) reviewed for edema, the facility failed to follow a physician's order for the application of compression stocking for a resident with edema. The findings include:Resident #119's diagnoses included Type 2 Diabetes Mellitus, chronic kidney disease and hypertension. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #119 was moderately cognitively impaired and required substantial/maximal assistance for bed mobility, toileting, and transfers. The Resident Care Plan (RCP) dated 1/7/26 identified a risk for skin breakdown. Interventions included compression stockings on in AM off at HS (hour of sleep) and may use Ace wraps to bilateral lower extremities if resident refuses compression stockings. A physician's order dated 1/12/26 directed to apply TED (compression stockings) stocking daily (on in AM and off at HS) to bilateral lower extremities and may use Ace…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for 1 of 7 residents (Resident #31) reviewed for nutrition, the facility failed to provide supervision during a meal per the physician's order for a resident with dysphagia (swallowing difficulty). The findings include: Resident #31's diagnoses include type 2 Diabetes, dysphagia (difficulty swallowing), transient ischemic attack (mini-stroke) and having a PEG tube (abdominal feeding tube). A Nutritional assessment dated [DATE] at 2:11 PM and written by the Dietician identified Resident #31 required mechanically altered food and nectar thick liquids. A physician's order dated 12/16/25 directed a mechanically altered texture, nectar thick consistency diet for risk of choking and directed staff to provide constant and individual (1 to 1) supervision with Resident #31's meals. The Resident Care Plan (RCP) dated 12/17/25 identified Resident #31 was at risk for aspiration related to dysphagia with interventions that included providing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy and interviews for 4 of 4 residents (Resident #3, Resident #106, Resident #114 and Resident #119) reviewed for oxygen use, the facility failed to label and date oxygen tubing and failed to appropriately store nebulizer tubing for a resident with chronic obstructive pulmonary disease (COPD) (Resident #114) and pneumonia (Resident #119). The findings include:1. Resident #3's diagnosis included COPD, asthma, and obstructive sleep apnea. A physician's order dated 11/8/25 and currently in effect, directed oxygen via nasal cannula at 2 liters/minute and to change oxygen tubing every week on the Sunday 11:00 PM to 7:00 AM shift. The Resident Care Plan (RCP) dated 12/4/25 identified Resident #3 had an altered respiratory status and difficulty breathing with a diagnosis of COPD. Interventions included oxygen at 3 liters/minute via nasal cannula continuously and to administer oxygen and nebulizer treatments as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 35 citations
  • Potential for harm · D2026-01-21 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy and interviews for 1 of 7 residents (Resident #106) reviewed for nutrition, the facility failed to provide the appropriate consistency meal per the physician's order for a resident with dysphagia (difficulty swallowing). The findings include: Resident #106's diagnoses included dementia, swallow dysfunction, muscle weakness, and unspecified lack of coordination. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #106 was cognitively intact and was dependent with bed mobility, toileting, and transfers. The MDS indicated Resident #106 required setup or clean-up assistance with eating and was receiving a therapeutic diet. The Resident Care Plan (RCP) dated 10/15/25 identified Resident #106 had oropharyngeal dysphagia (difficulty swallowing) and was an aspiration risk with a risk for malnutrition. Interventions included to provide aspiration precautions and safe swallowing strategies. A physician's order dated 11/8/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-21 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 7 residents (Resident #106) reviewed for nutrition, the facility failed to provide adaptive equipment at mealtime per the physician's order. The findings include:Resident #106's diagnoses included dementia, swallow dysfunction, muscle weakness, and unspecified lack of coordination. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #106 was cognitively intact and was dependent with bed mobility, toileting, and transfers. The MDS indicated Resident #106 required setup or clean-up assistance with eating and was receiving a therapeutic diet. The Resident Care Plan (RCP) dated 10/15/25 identified Resident #106 had oropharyngeal dysphagia (difficulty swallowing) and was an aspiration risk with a risk for malnutrition. Interventions included aspiration precautions and safe swallowing strategies and to provide an inner lip plate at meals. A physician's order dated 11/8/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 2 of 6 residents (Resident #126, and Resident #143) reviewed for pneumococcal immunization, the facility failed to ensure that pneumococcal vaccines were administered when Resident #126 consented to receive and failed to offer or obtain a history of receiving the pneumococcal vaccine on admission (Resident #143). The findings include:1. Resident #126 was admitted to the facility on [DATE] on the short-term rehabilitation unit with diagnoses that included hypertension, dementia, and depression.A Resident admission Vaccination Education form dated 1/2/26 and signed by Resident #126 identified consent to receive the Pneumococcal conjugate vaccine (PCV20).Additionally, Resident #126's electronic medical record did not reflect any historical pneumococcal vaccinations nor indicate a pending pneumococcal vaccine order. 2. Resident #143 was admitted to the facility on [DATE] on the short-term rehabilitation unit.A Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-28 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation and facility policy, and interviews for one of three residents (Resident #2) reviewed for abuse, the facility failed to provide adequate supervision to prevent a resident-to-resident incident. The findings include: 1. Resident #1 had diagnoses that included dementia with agitation and adjustment disorder with mixed anxiety and depressed mood. Record review identified Resident #1 had a court appointed Conservator of Person (COP). The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of six (6), indicative of severely impaired cognition, and was independent with ambulation. The Resident Care Plan (RCP) dated 7/24/2025 identified Resident #1 had a history of inappropriate sexual behaviors and seeking out residents of the opposite sex, and observed on 2/26/2025 rubbing a Resident #2's thighs with his/her hand near or on Resident #1's breasts. Further the RCP identified the COP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-19 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for four (4) of four (4) residents (Resident #3, Resident #4, Resident #5, and Resident #6) reviewed for medication administration, the facility failed to ensure the clinical records were accurate to reflect when medications were administrated. The findings include:1. Resident #3 had diagnoses that included adult failure to thrive, weakness, and dementia.The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #3 had a Brief Interview for Mental Status (BIMS) score of two (2) indicative of severely impaired cognition, was always incontinent of bowel and bladder, dependent on staff for all ADLs, including bed mobility, and transfers, was non ambulatory, and dependent on staff for mobility in the wheelchair. The physician's orders dated 7/17/2025 directed to administer liquid protein supplement 30 milliliters once per day at 9:00 A.M., magic cup twice per day at 9:00 A.M. and 5:00 P.M, and supplemental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation review, and staff interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the care plan intervention was implemented timely after a fall with an injury. The findings include: Resident #1 had a diagnosis of anxiety, dementia, history of falls, weakness, and insomnia. The quarterly Minimum Data Set (MDS) dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 10 indicating moderately impaired cognition, Resident #1 had no behaviors, and was required one (1) staff assistance for mobility. The Resident Care Plan (RCP) dated 4/23/2025 identified an alteration in mobility and a risk for falls. Interventions directed to place call bell within reach and assist of one (1) with bed mobility. The nursing note written by RN #2, dated 6/23/2025 at 2:03 AM identified the charge nurse reported Resident #1 was noted screaming and was found on floor at 1 AM. Resident #1 was lying in the prone position, partially…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one resident (Resident #1) reviewed for abuse, the facility failed to ensure the resident was free from abuse by a staff member. The findings include: Resident #1's diagnoses included dementia, depression, adjustment disorder and anxiety. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated severe cognitive impairment, required moderate assistance for personal hygiene. Resident Care Plan (RCP) dated 3/26/2025 identified Resident #1 had episodes of anxiety. The RCP directed to encourage resident to verbalize feelings, use a calm, gentle approach to quiet Resident and monitor for triggers and avoid them. A Facility Reportable Event (RE) report dated 4/12/2025 at 9:05 AM identified nursing and dietary staff in the dining room observed Nurse Aide (NA) #1 be verbally rude to Resident #1 and Resident #1 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-03-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two of three residents (Resident #1 and #2) reviewed for abuse, the facility failed to ensure staff reported an allegation of abuse timely. The findings include: A. Resident #1's diagnoses included Wernicke's encephalopathy, mild cognitive impairment, and adjustment disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of seven out of fifteen (7/15), indicative of severe cognitive impairment and ambulated independently. The Resident Care Plan (RCP) dated 1/2/2025 identified Resident #1 had behaviors/swearing at staff. Interventions directed to decrease visual or auditory stressors when over stimulated, and ask for resident cooperation with task. B. Resident #2's diagnoses included Parkinson's disease, vascular dementia, neurocognitive disorder, and anxiety disorder. The quarterly MDS assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one sampled resident (Resident #3) who sustained an injury of the toes to the right foot, the facility failed to ensure injuries of unknown origin were thoroughly investigated. The findings include: Resident #3's diagnoses included osteoarthritis, contractures, protein-calorie malnutrition, dementia, anxiety, depression, delusional disorder and psychiatric disturbance. The quarterly MDS assessment dated [DATE] identified that Resident #3 had severely impaired cognition, had no behavioral symptoms, was always incontinent of bowel and bladder and required extensive two-person physical assist with bed mobility and toilet use, and was totally dependent with a two-person physical assist with transfers. The RCP dated 4/27/22 identified Resident #3 required assistance with activities of daily living. Interventions directed if Resident #3 refused a shower to offer a bed bath, report refusals and reapproach as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one sampled resident reviewed for community discharge (Resident #24), the facility failed to ensure that required discharge information was documented and communicated to Person #10 to ensure a safe and effective discharge. The findings include: Review of Resident #24's clinical record identified a hospital Discharge summary dated [DATE] which identified Resident #24 lived alone at home and was brought to the emergency room when he/she was found wandering and confused. He/she did not remember what happened. The patient was not aware of why he/she was at the hospital and admitted at that time to drinking alcohol daily. There was no clinical evidence of alcohol withdrawl and his/her CIWA (Clinical Institute Withdrawal Assessment for Alcohol scale) remained low. The primary contact person contacted by the hospital identified that the patient was usually disoriented to time and drank alcohol regularly. At discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, hospital documentation, facility policy, and interviews for one sampled resident (Resident #24) reviewed for admission, the facility failed to accept the resident for a return to the facility after an inadequate discharge plan resulted in hospitalization. This resulted in the resident remaining at the hospital for an extra 8 days until the facility eventually admitted the resident back. The findings include: Resident #24's diagnoses included metabolic encephalopathy, alcohol dependence, brain atrophy, Wernicke's encephalopathy (acute neurological condition), brain atrophy, adjustment disorder, anxiety, depression, diabetes and hypothyroidism. The care plan dated 8/14/24 identified Resident #24 was admitted for short term rehabilitation with plans to discharge home after completion of therapy. Interventions directed discharge planning meetings as needed to evaluate discharge potential, involve family with the resident's permission and set goals to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, staff interview and review of facility policy and procedures for one sampled resident (Resident #11) reviewed for pain management, the facility failed to develop a pain management care plan. The findings include: Resident #11 was admitted to the facility on [DATE] with diagnoses that included displaced fracture of the second cervical vertebra and pain in the left ankle and joints of the left foot. A Minimum Data Set (MDS) assessment dated [DATE] identified the resident had significant cognitive impairment (BIMS of 0) required extensive assistance with activities of daily living. Physician orders dated 12/22/22 directed Tramadol (pian medication) 25 milligrams every 8 hours for severe pain. Review of the medication administration record from 12/22/22 through 12/27/22 identified the resident was reporting pain daily. A subsequent physician order dated 12/27/22, directed 50 milligrams, scheduled two times a day for severe pain. A pain assessment dated [DATE] indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interview with facility staff, the facility failed to ensure for 1 of 2 residents reviewed for discharge (Resident #8), the resident received the correct medications upon discharge to home. The findings include: Resident #8's diagnoses included perforated gastric ulcer, peripheral vascular disease, and essential hypertension (high blood pressure). A care plan dated 12/21/21 identified the resident needed assistance with self-care, mobility, and medications for high blood pressure. Interventions included assist with personal care, ambulation, and administration of medications. The Minimum Data Set assessment dated [DATE] identified Resident #8 as cognitively intact (BIMS 14). Resident #8 required extensive assistance with dressing, toileting, showering, and setting up for meals. The assessment further identnfied the Resident was continent of both bowel and bladder function. A physician's order dated 1/4/22 at 10:15 AM indicated Resident # 8 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and interviews for 1 sampled resident (Resident #16) that required a specialized treatment, the facility failed to provide the treatment. The findings include: Resident #16 had diagnoses of chronic obstructive pulmonary disease, malignant neoplasm of pancreas, disease of the biliary tract, fatty liver and chronic kidney disease. Review of facility documentation dated 8/17/2021identified the Resident had a diagnosis of jaundice with a biliary drain. Review of the Hospital Discharge summary dated [DATE] by Surgeon #1dentified that Resident #16 underwent a biliary stent placement on 8/23/2021 with the plan to leave the tube open to external drainage to the bag until the bilirubin is seen to plateau or decrease. The discharge summary directed flush the biliary tube with 10cc normal saline twice daily to maintain tube patency. Review of the physician's order dated 8/29/2021 directed to cleanse right flank biliary drain site with normal saline and apply…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, interviews with facility staff and review of facility documents for one resident (Resident #20), reviewed for reports of pain, the facility failed to evaluate or develop a plan of care to address pain management. The findings include: Resident #20 was admitted to the facility on [DATE] with diagnoses that included acute pulmonary edema, cellulitis of the left lower limb, pressure ulcer of the sacral region and left buttock. Physician orders dated 6/6/23 directed Acetaminophen 325 milligrams. 2 tablets every 6 hours as needed for pain. An admission Minimum Data Set (MDS) assessment dated [DATE] identified the resident had no cognitive impairment (BIMS of 13), required extensive assistance with activities of daily living, and no reports of pain. Review of the clinical record identified pain assessment dated [DATE] and 6/22/23 indicating the resident was able to vocalize pain and was currently not experiencing pain. Review of the progress notes from 7/2/23 through 7/5/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-02 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and staff interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident was free from physical restraints. The findings include: Resident #1 had a diagnosis of dementia and muscle weakness. An annual Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Interview Mental Status (BIMS) score of two (2) indicating severely impaired cognition and used a walker and a manual wheelchair. The Resident Care Plan dated 11/15/2024 identified impaired cognition, required cueing for ambulation, and risk for falls. Interventions directed one (1) staff assist for transfers and ambulation, and speak slowly, clearly, and explain procedures. Physician order dated 9/24/2024 directed assist of one (1) for ambulation with rolling walker. Facility reportable event incident report dated 12/9/2024 at 12:21 PM identified Resident #1 was alert, confused, required assist of one (1) staff for transfers and one (1)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-01-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and staff interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure staff reported an alleged mistreatment timely and failed to ensure the State Agency was notified timely after the facility became aware of an allegation. The findings include: Resident #1 had a diagnosis of dementia and muscle weakness. An annual Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Interview Mental Status (BIMS) score of two (2) indicating severely impaired cognition and used a walker and a manual wheelchair. The Resident Care Plan dated 11/15/2024 identified impaired cognition, required cueing for ambulation, and risk for falls. Interventions directed one (1) staff assist for transfers and ambulation, and speak slowly, clearly, and explain procedures. Physician order dated 9/24/2024 directed assist of one (1) for ambulation with rolling walker. Facility reportable event incident report dated 12/9/2024 at 12:21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · E2024-04-23 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility documentation and interviews for Resident Council funds, the facility failed to ensure resident council funds were utilized appropriately. The findings include: 1. Resident council meeting interview with Resident #8, #38, #44, #53, and #108 on 4/22/24 at 10:00 AM indicated Resident Council pays for bingo prizes, gift cards for the volunteers in addition to entertainment and art classes. Resident #44 identified his/her understanding was in order to have music, entertainment, art/painting classes that the Resident Council had to pay for it and the facility does not provide the entertainment. Resident #8, #38, #44, #53, and #108 all indicated they were obligated to vote yes in Resident Council to the music, entertainment, and art classes in order to have these activities at the facility. A review of the Resident Council minutes for the period of January 2023 to April 2024 identified evidence of the voting for the use of the Resident Council Funds. Interview with Administrator on 4/23/24 at 2:27 PM indicated that Resident Council funds can be used for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-23 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility documentation, employee files, and interviews for 6 out of 6 (NA #2, NA #6, LPN #5, LPN #6, RN #2, and RN #6) personnel files reviewed, the facility failed to ensure the required references and background checks were completed prior to hire. The findings include: Interview and review of personnel files with the Director of Human Resources (HR) on 04/23/24 at 12:11 PM indicated that she was responsible to make sure all employee files were completed at hire. HR indicated that she was responsible to do the background checks and get the 2 professional references. HR indicated that she is responsible to make sure the employee files were complete prior to the employee starting. HR once employment is offered to someone then the potential employee will come back to the facility and fill out the background form and she enters ABCMS and then ABCMS will tell if already had fingerprints or need fingerprints. HR indicated that if a potential new employee need fingerprints ABCMS will tell her immediately if they need fingerprints. HR will call the new employee to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, and interviews for 4 of 6 residents (Resident #7, #16, #20 and #81) reviewed for respiratory care, the facility failed to ensure oxygen tubing was changed and dated, in accordance with the facility policy. The findings include: 1. Resident #7 was admitted to the facility on [DATE] with diagnoses which included chronic respiratory failure with hypoxia and chronic obstructive pulmonary disease (COPD). A physician's order dated 12/26/23 directed to change Resident #7's oxygen tubing every Sunday on 11:00PM- 7:00 AM shift. The annual MDS assessment dated [DATE] identified Resident #7 had intact cognition and was dependent on supplemental oxygen. The care plan dated 1/23/24 identified Resident #7 had the potential for cardiopulmonary complications related to diagnoses of chronic respiratory failure, COPD, emphysema, anemia, atrial fibrillation, hypertension, pleural effusion, and pneumonia. Interventions included administering oxygen via nasal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-23 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility documentation, facility employee handbook, and interviews for 5 of 5 nursing assistant (NA #2, NA #3, NA #4, NA #5, and NA #6) for staffing , the facility failed to ensure the introductory period and the last annual performance reviews were conducted. The findings include: Interview with Director of Human Resources (HR) on 4/23/24 at 12:11 PM indicated it was her responsibility to make sure all employee files were complete. HR indicated that all new employees or transfer employees prior to June 2023 would have a performance evaluation at 6 months and annually. HR indicated after June 2023 all new employees will have a performance evaluation at the end of 3 months and annually from date of hire. HR indicated she keeps track of when evaluations are due to be completed and the department heads keeps track of when the 3 month and annual evaluations are due to be completed. HR indicated the department head must give her the completed evaluations to put in the employees file as soon as they are completed and are they are kept in the HR office. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, and interviews for 1 sampled resident (Resident #63) reviewed for insulin administration, the facility failed to notify the APRN/MD and responsible party of a blood glucose reading exceeding the ordered parameters; and for 1 of 2 residents (Resident #114) reviewed for medications, the facility failed to ensure the physician was notified of refusal of medication. The findings include: 1. Resident #63 was admitted to the facility on [DATE] with diagnoses which included type 2 diabetes mellitus, end stage renal disease, and dependence on renal dialysis. The quarterly MDS assessment dated [DATE] identified Resident #63 had intact cognition, was independent with eating, had taken a hypoglycemic medication during the last 7 days, and required dialysis while a resident at the facility. The care plan dated 1/17/24 identified Resident #63 has diabetes; therefore, blood sugars may fluctuate. Interventions included administering insulin/medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #63) reviewed for dialysis, the facility failed to complete vital sign monitoring in accordance with the physician's order and for 1 of 1 resident (Resident #94), reviewed for abuse, the facility failed to ensure neurological monitoring was conducted in accordance with the facility policy. The findings include: 1. Resident #63 was admitted to the facility on [DATE] with diagnoses which included chronic obstructive pulmonary disease (COPD), end stage renal disease (ESRD), and congestive heart failure (CHF). The quarterly MDS assessment dated [DATE] identified Resident #63 had intact cognition and received dialysis while a resident at the facility, during the last 14 days. The care plan dated 1/17/24 identified that Resident #63 had respiratory disease related to CHF, COPD, chronic respiratory failure, obstructive sleep apnea and pneumonia. Interventions included monitoring lung sounds, oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #36) reviewed for pressure ulcers, the facility failed to ensure the air mattress was utilized per manufacturer recommendations. The findings include: Resident #36 was admitted to the facility with diagnoses including: dementia, severe malnutrition, stage 4 pressure injury of left hip, stage 4 pressure injury of sacral region, unstageable pressure injury of right hip, stage 3 pressure injury of left buttock, and a suspected deep tissue injury of left heel. Review of the Weights Summary dated 2/27/24- 3/11/24 identified: Weight 2/27/24 was 95 lbs. Weight 3/4/24 was 91 lbs. Weight 3/9/24 was 88 lbs. Weight 3/10/24 was 81 lbs. Weight 3/11/24 was 81 bs. A physician's order dated 3/10/24 directed to apply a specialty air mattress at check setting cycle 10/105 and check function every shift. The care plan dated 3/11/24 identified Resident #36 as a risk for skin breakdown. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, facility and interviews for 1 of 8 residents reviewed for nutrition (Resident #60), the facility failed to ensure weight monitoring was completed and reviewed per physician's order and facility policy for a resident with a history of weight loss. The findings include: Resident # 60 was admitted to the facility on [DATE] with diagnoses which included mild protein calorie malnutrition, weakness, and dementia. The physician's orders dated 2/13/24 directed to obtain Resident #60's weight on admission and then weekly for 4 consecutive weeks every Monday on day shift. The orders also directed Resident #60 required a regular diet. Review of the clinical record identified Resident #60 had an admission weight of 112 lbs. on 2/13/24. The care plan dated 2/16/24 identified Resident #60 had a history of malnutrition related to significant weight loss and dementia. Interventions included weights per physician's order, monitor oral intake,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, and interviews for 1 of 6 residents (Resident #7) reviewed for accidents, the facility failed to ensure medications were stored appropriately. The findings include: Resident #7 was admitted to the facility on [DATE] with diagnoses which included chronic respiratory failure with hypoxia and chronic obstructive pulmonary disease. A physician's order dated 12/26/23 directed to administer 325mg of Acetaminophen, 2 tablets by mouth every 6 hours, as needed, for pain. The annual MDS assessment dated [DATE] identified Resident #7 had intact cognition, was independent with eating and ambulation, and received or was offered an as needed (PRN) pain medication within the last 5 days. The care plan dated 1/23/24 identified Resident #7 had pain or the potential for pain related to generalized weakness status post low hemoglobin and a right arm deep vein thrombosis (DVT). Interventions included administering pain medications as ordered and assessing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-23 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documentation, and interviews for 1 of 6 nursing units, the facility failed to ensure residents were provided palatable and presentable meals. The findings include: Observation of meal test trays provided to the survey team on 4/22/24 at 12:00 PM by the Dietary Director identified test trays that included 2 plates of cheese ravioli with tomato sauce, one of the main meals being served for lunch. The plates included an opaque cover over the meals that prevented observation of the meals prior to removal The 2 test trays that included ravioli were observed to have at least 50% of the meal blackened and hardened. Continuous observation on 4/22/24 beginning at 12:30 PM of the meal service to the Skyview unit, where Resident #60 resided, identified that the steam table included a large sheet metal tray of cheese ravioli with a tomato based sauce. The tray of cheese ravioli was observed to have charred and blackened areas of ravioli on all 4 sides of the inner portion of the tray. A tomato based sauce, used to top the ravioli underneath, was also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-11-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation and interviews for one of three sampled residents (Resident #506) who required staff assistance when ambulating and was at risk for falls, the facility failed to ensure an alarm was functioning to alert the staff when the resident stood up from the chair. The findings include: Resident #506's diagnoses included cerebral palsy and cognitive communication deficit. The admission Minimum Data Set( MDS) assessment dated [DATE] identified Resident #506 rarely or never made decisions regarding tasks of daily life, required extensive two (2) person assistance with turning and repositioning while in the bed, getting in and out of the bed and chair, totally dependent on two (2) staff with toilet use, had impairment in range of motion with both lower extremities, had a history of one (1) fall in the past two (2) to six (6) months and utilized a wheelchair for mobility. The Resident Care Plan (RCP) dated 12/16/21 identified Resident #506 was at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-11-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policy and interviews for two of three sampled residents (Residents #501 and #504) who were dependent on staff for personal hygiene and were always incontinent of bowel, the facility failed to implement the bowel evacuation protocol when the residents were noted to be constipated. The findings included: 1. Resident #501's diagnoses include glioblastoma, chronic respiratory failure, tracheostomy due to vocal cord paralysis, and cerebral vascular accident with left-side hemiparesis. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #501 had some difficulty making decisions regarding tasks of daily life, required extensive two (2) person assistance with turning and repositioning while in the bed, toilet use and personal hygiene, was non-ambulatory, and always incontinent of bowel. The Resident Care Plan initiated on 7/15/19 and currently in place identified Resident #501 was at risk for constipation related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy and interviews for one of two sampled residents (Resident #500) who was reviewed for a death in the facility, the facility failed to ensure the resident's Responsibly Party was notified when the resident exhibited a change of condition. The findings include: Resident #500's diagnoses include dementia, chronic obstructive pulmonary disease, and hypertensive heart disease. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #500 rarely or never made decisions regarding tasks of daily life. The admission Record identified a family member was Resident #500's Responsible Party. A physician's active order dated as of [DATE] identified Resident #500's Advanced Directives were Do Not Resuscitate (DNR), Do Not Hospitalize (DNH), Comfort Measure Only (CMO) and Registered Nurse May Pronounce (RNP). The nurse's note dated [DATE] at 4:11 PM indicated Resident #500 spent the day in bed, had a poor appetite, tolerated fluids in small amounts, was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-02 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for one resident (Resident #117) reviewed for tube feeding, the facility failed to ensure the resident's tube feeding was administered in accordance to practice and the plan of care. The findings include: Resident #117 's diagnoses included muscle weakness, diabetes mellitus type 2, severe protein-calorie malnutrition, rhabdomyolysis, ileostomy, gastrostomy, and dysphagia. A physician's order dated 9/29/21 directed to give enteral tube feeding starting at 5:00 PM and off at 3:00 AM and to change tube feeding system every 24 hours (bag, tubing, and syringe). The admission MDS assessment dated [DATE] identified Resident #117 had intact cognition and identified the utilization of enteral feeding tube. The care plan dated 10/6/21 identified the resident is on a therapeutic diet, receives nutrients via enteral tube feeding, and has increased nutrient needs for wound healing. Intervention directed to treat as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-01-21 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, facility documentation, and interview for the Quality Assurance and Performance Improvement (QAPI) and Quality Assessment and Assurance (QAA) programs, the facility failed to implement a QAPI plan related to management of the infection prevention and control program . The findings include: Interview and review of facility documentation with the Administrator on 1/21/26 at 3:31 PM identified the QAA committee met monthly to review current QAPI plans and needs for additional quality improvement. The Administrator identified 12 current QAPI plans located within the QAPI binder, but the 12 QAPI plans did not include the additional QAPI plans initiated prior to the start of the survey in response to infection prevention concerns identified by surveyors during interviews with facility staff. (Refer to F 880 and F 883)Interview with the Administrator on 1/21/26 at 3:43 PM identified she was unaware of a QAPI related to the facility outbreak which Registered Nurse (RN) # 2 had indicated was implemented in December 2025. Although the re-certification…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-01-21 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and facility documentation for 1 of 4 residents (Resident #66) reviewed for environment, the facility failed to ensure Resident #66's room was free from insects, and in good repair. The findings include: Resident #66 was admitted to the facility in December 2023 with diagnoses that included paranoid schizophrenia, dementia, and intellectual disabilities. An annual Minimum Data Assessment (MDS) assessment dated [DATE] identified Resident #66 was severely cognitively impaired and required moderate assistance of 1 staff member for activities of daily living (ADLs).The Resident Care Plan (RCP) dated 12/18/25 identified an ADL deficient due to cognitive loss, dementia, paranoid schizophrenia, and intellectual disabilities. Interventions included to assist with gathering and setting up clothing, toiletries, and equipment. Additionally, the RCP noted to encourage self-performance and praise all attempts and allow sufficient time for task completion, occupational evaluation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-01-21 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and facility policy for 1 of 2 (Skyview Medication Room) medication rooms observed for medication storage, the facility failed to ensure that items were not stored under the sink in the medication room. The findings included: Observation of the Skyview Medication Room on 1/16/26 at 10:30 AM identified that items were stored under the sink cabinet. The items included: Bottle of Harvey's Bristol Cream 750ml that was 3/4 full33 Empty various assorted size containers(7) 3M masks1 full box of black KN95 masks3 VHS tapes2 plastic wash basins1 phone charger labeled BB [NAME] R4 boards 1 stack of sports cards1 empty notebook binderInterview and observation of the cabinet under the sink in the medication room with the DNS on 1/16/26 at 10:40 AM identified that the cabinet under the sink should be locked and no items should be stored under the sink. The DNS stated she was unsure why items were stored under the sink and that nursing staff must have put them there. She indicated that it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bdisputed · IDR2021-11-02 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility documentation and interview with facility staff for 13 residents reviewed for hospitalization transfer/ discharge for (Residents # 8, #33, # 442, #443, #444, # 445 #446, #447, #448, #449, #450, #451, and #452), the facility failed to provide notification of the resident's hospital transfer/discharge to the state Regional Ombudsman. The findings included: During a review of facility documentation with Social Worker (SW#1) and the facility Administrator on 10/26/2021 at 1:05 PM identified that from 4/2021 through 9/2021, the facility failed to provide the state Regional Ombudsman notification of resident's transfer/discharges for Residents # 8, #33, # 442, #443, #444, # 445 #446, #447, #448, #449, #450, #451, and #452. Interview with the Administrator on 10/26/2021 at 1:12 PM he indicated that due to miscommunication between facility departments, the facility failed to provide a copy of the resident's hospitalization rationale to the state Regional Ombudsman office. Facility Acute Care Transfer/Discharge policy procedure identified in part…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
VALERIE HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/15/2025
JEK IRRV TR IIOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/15/2025
NMJ IRRV TR IIOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/15/2025
YDS HOLDCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/15/2025
YDS TROrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/15/2025
JAKOBOVITS, NATHANIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 05/15/2025
KAGAN, JEFFREYIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 05/15/2025
SHAPIRO, YITZCHOKIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICERsince 05/15/2025
HAVENCARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/15/2025
COHEN, JESSEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/15/2025
VIVO, MELISSAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/15/2025
JEK HOLDINGS LLCOrganizationADP OF THE SNFsince 05/15/2025
NMJ HOLDINGS LLCOrganizationADP OF THE SNFsince 05/15/2025
ZIII TORRINGFORD STREET REAL PROPERTY, LLCOrganizationADP OF THE SNFsince 06/10/2025

CMS files one row per role, so the 23 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.9M
Net patient revenuemost recent cost report
-7.5%
Operating marginrevenue minus expenses
$4.4M
Related-party expense23% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 13%Other / private 14%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.4M paid to related parties — landlords or management companies under common ownership — equal to about 23% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$384per resident / day
operating cost
$11,676per month
≈ monthly operating cost
$357per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075332. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next