Skyview Rehab And Nursing
35 Marc Drive, Wallingford, CT 06492 · For profit - Limited Liability company · 97 certified beds · (203) 265-0981 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Oct 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (67) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.6% | 18.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.1% | 6.5% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.9% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 87.8% | 22.3% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.9% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 11.5% | 16.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 30.2% | 17.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.5% | 4.0% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 21.7% | 24.7% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.8% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.9% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 80.6% | 69.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 25.8% | 24.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.7% | 10.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.34 | 2.06 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.57 | 1.46 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 70.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.9%CMS range 6.7–14.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 70.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 65.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 42.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.94 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 97 beds and averages 85.1 residents a day — about 88% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.06 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.74 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.71 hrs/resident/day on weekends vs 3.20 on weekdays — 15% thinner on weekends. RN hours go from 0.67 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
67 citations, most serious first. The 14 most serious are shown; the remaining 53 are one tap away and print in full.
- Immediate jeopardy · Jcited before2021-09-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 9. Resident #5 was admitted to the facility on [DATE] with diagnoses that include cerebral infarction, hemiplegia affecting right dominant side, heart failure. The nurse aide care card identified to check Resident #5 for incontinence on rounds and wash, rinse and dry perineum, change clothing as needed after incontinence episodes and encourage Resident #5 to participate with ADLs as able. The quarterly MDS dated [DATE] identified Resident #5 had severely impaired cognition, required total assistance with toilet use, and was always incontinent of urine and stool. Review of the nurse aide flowsheet dated 8/19/21 on the 3:00 PM - 11:00 PM shift identified toilet use (incontinent care) activity did not occur. The August 2021 nurse aide flowsheet failed to reflect complete documentation for all shifts. The care plan dated 8/11/21 identified Resident #5 has bladder incontinence related to confusion, impaired mobility, inability to communicate needs, and physical limitations. Interventions included to check for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2021-09-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of clinical records, facility documentation, interviews, and policies, for one of three residents at risk for elopement, (Resident #45), the facility failed to provide the necessary supervision when the resident was left unattended outside by staff on two occasions resulting in a finding of Immediate Jeopardy. In addition, the facility failed to check the placement and function of the resident's wander guard in accordance with facility policy. Additionally, for 2 of 7 residents (Resident #37 and 79) reviewed for accidents, the facility failed to ensure a safe environment resulting in injury. The findings include: The findings include: 1. Resident #45 had a diagnosis of an intracranial hemorrhage and encephalopathy. Review of the State of Connecticut court of probate paperwork dated 5/28/21 identified that the resident had been involuntarily conserved due to inability to make decisions even with appropriate assistance and was unable to meet essential requirements for personal needs. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2021-09-28 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of facility documentation, interviews, and policy review, the facility failed to ensure that staffing levels were adequate to meet the needs of four (4) of thirty three (33) residents on the B wing (Residents #4, #17, #44, and Resident #77) in accordance with the plan of care which resulted in a finding of Immediate Jeopardy. Additionally, for 2 out of 3 wings reviewed for staffing, the facility failed to ensure there was sufficient nurse staffing to meet the needs of the residents on 9/3/21 at the beginning of the 7:00 AM to 3:00 PM shift and for 1 resident (Resident #79), reviewed for an allegation of neglect, the facility failed to have sufficient nursing staff to maintain the residents highest practicable physical, mental, and psychosocial well-being. The findings include: Please cross reference F 600 The findings include: 1. Review of the schedule for B wing dated 9/6/21 for the 7:00 AM to 3:00 PM shift identified the census was 33 and there was one (1) charge nurse, and two (2) Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2021-09-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, interviews, and policy review, the facility failed to ensure that visitors were screened for symptoms of COVID-19 upon entry into the facility in accordance with facility policy, failed to maintain compliance with the submitted action plan to address screening of visitors, failed to ensure the COVID-19 observation unit had proper signage posted at the entrance of the unit, failed to ensure staff utilized Personal Protective Equipment (PPE) while caring for Residents on the observation unit, and that PPE was properly discarded after use, resulting in a finding of Immediate Jeopardy. Additionally, the facility failed to ensure an adequate number of gloves were readily available to staff for care, and for 1 resident, (Resident #48) the facility failed to ensure infection control measures were implemented related to respiratory and G tube care. The findings include: 1. On 9/4/21 at 10:53 AM, the surveyor entered the building and remained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2026-04-24 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for elopement risk, the facility failed to ensure a resident, who was alert and oriented and had no previous documented exit seeking behaviors while in the facility, was free from restraint when a Wanderguard device (a bracelet which is a part of a wander management system designed to prevent those at risk for wandering from leaving a protected area) was applied to the resident prior to receiving consent from the conservator, restricting the resident's freedom of movement. Following the placement of the Wanderguard, Resident #1 was granted a Leave of Absence (LOA) with a friend and did not return to the facility as planned. The findings include:Resident #1's diagnoses included bipolar disorder (a mental health condition characterized by intense and fluctuating mood shifts including extreme highs and lows), dementia without behavioral disturbances and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ddisputed · IDR2026-04-24 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for facility discharges, the facility failed to permit Resident #1 to return to the facility following a Leave of Absence (LOA) when the resident did not return as planned and subsequently required hospitalization, despite the facility having available beds and lacking documentation to support an Against Medical Advice (AMA) discharge or that readmission would endanger the health or safety of other residents. The findings include: Resident #1's diagnoses included bipolar disorder (a mental health condition characterized by intense and fluctuating mood shifts including extreme highs and lows), dementia without behavioral disturbances and anxiety disorder.The Court of Probate document identified Resident #1 was appointed a conservator of person (Person #1), in part, to ensure personal care, comfort, safety and maintenance, and medical or other professional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-24 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for facility discharges, the facility failed to document the resident's discharge in the clinical record and notify the Office of the State Long-Term Care Ombudsman of the resident's discharge. The findings include:Resident #1's diagnoses included bipolar disorder (a mental health condition characterized by intense and fluctuating mood shifts including extreme highs and lows), dementia without behavioral disturbances and anxiety disorder.The Court of Probate document identified Resident #1 was appointed a conservator of person (Person #1), in part, to ensure personal care, comfort, safety and maintenance, and medical or other professional care effective 2/17/26.The Nursing Evaluation dated 3/16/26 identified Resident #1 was admitted to the facility and was alert and oriented to person, place, time and situation, was verbally appropriate and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2026-04-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for elopement risk, the facility failed to ensure the clinical record was complete and accurate to include communication with the resident's conservator prior to a Leave of Absence (LOA) and the anticipated return time of the resident resulting in the preceding nurse being unaware of the resident's anticipated return and delaying notification when the resident did not return from the LOA. The findings include:Resident #1's diagnoses included bipolar disorder (a mental health condition characterized by intense and fluctuating mood shifts including extreme highs and lows), dementia without behavioral disturbances and anxiety disorder.The Court of Probate document identified Resident #1 was appointed a conservator of person (Person #1), in part, to ensure personal care, comfort, safety and maintenance, and medical or other professional care effective…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Edisputed · IDR2026-03-16 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility documentation review, facility policy review, and interviews for 5 of 5 residents (Resident #17, #29, #40, #52, and #70) reviewed for grievances, the facility failed to ensure residents were provided information on how to file a grievance. The findings include: Review of the Resident Council Monthly Meeting Minutes dated 1/27/25 through 2/10/26 failed to reflect residents were educated or provided information on the grievance policy, the location of the grievance forms, how to file a grievance, or the resolution process. A Resident Council Meeting was held on 3/9/26 at 12:56 PM, and Residents #17, #29, #40, #52, and #77 indicated they were not aware of the grievance process, policy, or how to file a grievance. The residents further indicated they did not know who the Grievance official was or where the grievance forms were located. Interview with NA #7 on 3/16/26 at 10:07 AM identified that she does not know where the grievance forms are located. Interview with NA #6 on 3/16/26 at 10:08 AM identified that she does not know how grievances are handled or where the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-16 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 1 of 2 residents (Resident #25) reviewed for personal property, the facility failed to ensure a resident had access to personal property timely. The findings include:Resident #25 had diagnoses that included congestive heart failure, Type 2 Diabetes, and major depression.The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #25 had a Brief Interview for Mental Status (BIMS) score of 11 indicative of moderately impaired cognition, did not experience delusions, was dependent with transfers, and required maximal assistance with bed mobility. The Resident Care Plan (RCP) dated 2/11/2026 identified Resident #25 was at risk of falling with interventions that directed to keep personal items within reach and anticipate the resident's needs.Interview with Resident #25 on 3/5/2026 at 11:43 AM identified he/she was missing multiple personal items including a phone. Resident #25 indicated he/she reported the missing items to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-16 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility documentation review, facility policy review, and interviews, the facility failed to address the Resident Council's repeated requests regarding the use of personal items for the Resident Council group reviewed. The findings include: Review of the Resident Council meeting minutes dated 12/10/25 identified residents inquired about having and using a hair dryer. Review of the Resident Council meeting minutes dated 1/13/26 identified residents again requested the use of a hair dryer. The meeting minutes identified staff informed the residents that blow dryers are not permitted due to fire hazard risk.A Resident Council Meeting was held on 3/9/26 at 12:56 PM with Residents #17, # 29, #40, #52, and #77. The residents identified hair dryer use was discussed in both December and February meetings, and they were told each time hair dryers were not permitted due to fire hazard concerns. The residents identified the Director of Maintenance had informed the Director of Recreation that residents still could not have hair dryers.Interview with the Assistant Maintenance Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-16 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #4) reviewed for Advance Directives, the facility failed to implement Advance Directives according to the resident's expressed wishes. The findings include:Resident #4 had diagnoses that included cardiac arrythmia, end-stage renal disease, and type 2 diabetes.Review of the clinical record identified Resident #4 signed an Advance Directives form on 4/6/2025 indicating he/she wished to be a Full Code (all life-saving measures).A physician's order dated 2/21/2026 directed Do not resuscitate (DNR) and Do not Intubate (DNI).The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #4 had a Brief Interview for Mental Status (BIMS) score of 15, indicative of intact cognition.Interview and clinical record review with Licensed Practical Nurse (LPN) #4 on 3/11/2026 at 10:14 AM identified Resident #4's code status did not match the signed Advance Directives form dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-16 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and staff interviews, for 1 sampled resident (Resident #8) reviewed for physical restraints, the facility failed to conduct elopement risk assessments for a resident with a Wander Guard alarm to indicate if continued use was appropriate. The findings include:Resident #8 had diagnoses that included depression, anxiety, and stroke. The physician's order dated 5/15/25 directed to place a Wander Guard (wearable bracelet alerts staff by setting off audible alarms) to the right ankle, check placement on every shift, and check function every day on the night shift.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #8 had intact cognition, had no behaviors, and required use of a wander/elopement alarm less than daily.The Resident Care Plan (RCP) dated 5/26/25 identified Resident #8 was at risk for elopement, due to a history of attempts to leave the facility unattended, impaired safety, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 1 of 2 residents (Resident #7) reviewed for personal property, the facility failed to report an allegation of misappropriation of property to the State Agency within the required time frame. The findings include:Resident #7 had diagnoses that included Type 2 Diabetes, non-pressure chronic ulcers of the skin, and a history of malignant neoplasm of bladder.The significant change in status Minimum Data Set (MDS) assessment dated [DATE] identified Resident #7 had a Brief Interview for Mental Status (BIMS) score of 12 indicative of moderately impaired cognition.The Resident Care Plan (RCP) dated 2/11/2026 identified Resident #7 was at risk for falls with interventions that directed to anticipate the resident's needs and keep personal items within reach.Interview with Person #1 on 3/5/2026 at 10:23 AM, identified he/she notified the Administrator about Resident #7's missing electronic device/tablet approximately one month ago.A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 53 citations
- Potential for harm · Dcited before2026-03-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 1 of 2 residents (Resident #7) reviewed for personal property, the facility failed to conduct a complete and thorough investigation for an allegation of misappropriation of property. The findings include:Resident #7 had diagnoses that included Type 2 Diabetes, non-pressure chronic ulcers of the skin, and a history of malignant neoplasm of bladder.The significant change in status Minimum Data Set (MDS) assessment dated [DATE] identified Resident #7 had a Brief Interview for Mental Status (BIMS) score of 12 indicative of moderately impaired cognition.The Resident Care Plan (RCP) dated 2/11/2026 identified Resident #7 was at risk for falls with interventions that directed to anticipate the resident's needs and keep personal items within reach.Interview with Person #1 on 3/5/2026 at 10:23 AM, identified he/she notified the Administrator about Resident #7's missing electronic device/tablet approximately one month ago.Review of facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, observations, and interviews for 1 of 3 sampled residents (Resident #70) reviewed for medication administration, the facility failed to ensure parameters were followed prior to administering a blood pressure medication. The findings include:Resident #70's diagnoses included congestive heart failure, coronary artery disease, and hypertension.The physician's order dated 9/16/25 directed to administer Amlodipine besylate ( medication used to treat high blood pressure) oral tablet 2.5 milligrams, give 1 tablet by mouth one time a day for hypertension, hold for systolic blood pressure less than 110 or heart rate less than 50 beats per minute.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #70 was moderately cognitively impaired. The Resident Care Plan dated 2/18/26 identified Resident #70 had an altered cardiovascular status. Interventions included monitoring vital signs, notifying the physician of any significant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #22) reviewed for Activities of Daily Living, the facility failed to ensure showers were provided. The findings include:Resident #22 was admitted to the facility in July 2025 with diagnoses that included diabetes and heart disease.The Resident Care Plan dated 10/15/25 identified that Resident #22 was at risk for falling with interventions that directed to keep personal items and the call light within reach.The quarterly MDS dated [DATE] identified Resident #22 had moderately impaired cognition, and required supervision or touching assistance for showers, transfers, bathing, and dressing the lower body.The physician's orders dated 1/1/26 directed weekly showers with the assistance of 1 staff member, every Wednesday on the 3:00 PM - 11:00 PM shift.Review of Resident #22's nurse aide flow sheets dated 1/14/26, 1/21/26, 1/28/26, and 2/25/26 identified NA #4 documented N/A for showers,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-16 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 1 of 3 residents (Resident #43) reviewed for nutrition, the facility failed to provide a resident with a physician-ordered assistive device for eating. The findings include:Resident # 43 had diagnoses that included Parkinson's Disease, dementia, and bilateral nuclear cataracts.A physician's order dated 12/13/2024 directed adaptive equipment consisting of a divided plate for all meals.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #43 had a Brief Interview for Mental Status (BIMS) score of 12, indicative of moderately impaired cognition and required set-up assistance for eating.The Resident Care Plan (RCP) dated 2/18/2026 identified Resident #43 was at risk for nutrition problems related to Parkinson's, dementia, impaired mental health, and a significant weight change. Interventions included monitoring/recording/reporting to the Medical Doctor signs and symptoms of malnutrition and providing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-16 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #22) reviewed for activities of daily living, the facility failed to ensure the clinic record was complete and accurate to include personal care. The findings include:a.Resident #22 was admitted to the facility in July 2025 with diagnoses that included diabetes and heart disease.The Resident Care Plan dated 10/15/25 identified that Resident #22 was at risk for falling with interventions that directed to keep personal items and the call light within reach.The quarterly MDS dated [DATE] identified Resident #22 had moderately impaired cognition, and required supervision or touching assistance for showers, transfers, bathing, and dressing the lower body.The physician's orders dated 1/1/26 directed weekly showers with the assistance of 1 staff member, every Wednesday on the 3:00 PM - 11:00 PM shift.Review of the Treatment Administration Records (TAR) identified on 1/7/26, 1/14/26, 1/21/26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, observations, and interviews for 1 of 3 residents (Resident #2) reviewed for pressure ulcers, the facility failed to ensure staff wore appropriate Personal Protective Equipment (PPE) while providing care for a resident on precautions. The findings include: Resident #2 had diagnoses that included quadriplegia, Stage 4 pressure ulcer of the left and right buttock, Stage 4 pressure ulcer of sacral region, flaccid neuropathic bladder, and carrier or suspected carrier of methicillin resistant staphylococcus aureus (MRSA) (a type of bacteria that causes skin infections and is resistant to many antibiotics, making it harder to treat).The annual MDS assessment dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of 15 indicative of intact cognition, and dependent with bed mobility and transfers. The MDS further identified Resident #2 had three (3) stage 4 pressure ulcers.The physician's order dated 3/2/2026 directed Enhanced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-16 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, facility policy, and interviews, the facility failed to ensure staff were provided education on the benefits and risk associated with COVID-19 vaccination and failed to ensure staff were offered the COVID-19 vaccine or information on obtaining it. The findings include:Interview with LPN #1 (Infection Preventionist) on 3/10/26 at 8:12 AM identified the facility no longer offered COVID-19 vaccines to staff at the facility. LPN #1 identified the previously completed staff consent forms were shredded. LPN #1 identified staff were not offered COVID-19 vaccines or provided with education on the benefits and risks associated with COVID-19 vaccine. On 3/10/2026 at 8:26 AM, a request was made to the Administrator, Director of Nursing (DNS), and Infection Preventionist (IP) for COVID-19 staff education documentation. The facility did not provide documentation showing staff education on COVID-19 vaccination, including information on vaccine availability or where staff could receive the vaccine.Interview the Physical Therapist #1 (Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, interviews, and facility policy for one (1) of three (3) residents (Resident #1) reviewed for medication administration, the facility failed to ensure medications were administered in accordance with safe medication administration practices including resident identification, disposal of refused medications, and limiting medication administration to licensed personnel. The findings included: A nurse's note on 1/3/25 at 10:25 PM by RN #1 identified the unit nurse reported a medication error. Resident #1 received his/her scheduled medications at approximately 8:30 PM, then received another resident's medications at 10:15 PM. 911 was immediately called for transport to the emergency department (ED). Resident #1 was alert, slightly lethargic, and responded verbally and appropriately. The physician, Administrator, Director of Nursing Services (DNS), and emergency contact were updated. An observation on 1/29/26 at 8:58 AM identified LPN #2 administered medications to Resident #3, however, failed to identify Resident #3 prior to administering…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-30 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and facility documentation/policies for one (1) of three (3) residents reviewed for medication administration, the facility failed to ensure a resident was free of a significant medication error when Resident #1 received medications prescribed for another resident. The findings included:1.Resident #1 was admitted to the facility in June of 2021 and had diagnoses that included vascular dementia, Parkinson's disease, and anxiety disorder.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderately impaired cognition (Brief Interview for Mental Status (BIMS) score of 12), and required maximum assistance with personal hygiene, bathing, and dressing.The Resident Care Plan (RCP) dated 12/3/25 identified Resident #1 used antipsychotic medications for Parkinson's disease related to hallucinations. Interventions directed to administer medication per physician orders, observe for side effects and effectiveness each shift, and to report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-27 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy, and interviews for one of three residents (Resident #2) reviewed for abuse, the facility failed to investigate an allegation of abuse timely. The findings include: Resident #2's diagnoses included chronic pain, depression, and anxiety. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #2 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen, indicative of no cognitive impairment, no behaviors and required substantial/maximal assistance with lower body dressing, personal and toilet hygiene, and transfers, partial/moderate assistance with bathing and bed mobility, and always incontinent of bowel and bladder. The Resident Care Plan (RCP) dated 2/27/2025 identified Resident #2 had an ADL self-performance and mobility deficit, and interventions were directed to encourage the resident to participate in ADLs to promote independence. A review of the Social Service (late entry) note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who required staff assistance with transferring from one (1) surface to another, the facility failed to ensure a gait belt and rolling walker were utilized at the time the resident was transferred. The findings include: Resident #1's diagnoses included osteoarthritis, history of healed traumatic fracture of the right arm, and vascular dementia. The Resident Care Plan dated 6/26/24 identified a self-care deficit, limited physical mobility, and fall risk related to cognitive deficits and deconditioning. Interventions directed to provide active and passive range of motion with care, physical and occupational therapy as needed, call light within reach, quarter length bilateral bed rails for a positioning enabler, assistance of one (1) staff for bathing, dressing, and bed mobility, and assistance of two (2) staff for transfers. The annual Minimum Data Set assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations during a tour of the kitchen, facility documentation, facility policy and interviews, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner. The findings included: A facility tour of the kitchen on 2/15/24 at 9:55 AM identified the following: a) The freezer had a large amount of grey matter built up on the grated cover. b) A medium pot of applesauce container with no date. c) Twenty- four pudding cups with no date and no date on the tray. d) Four containers of cottage cheese with no date and no date on the tray. e) Two sandwiches labeled cold cut and one labeled egg salad with no date. f) The bottom grill to the reach in refrigerator with large amount of white crusted buildup. g) The pot rack with large amount grey matter buildup along the top edge. h) The sanitizer pale had a reading of 100 parts per million (ppm) when tested with a test strip. i) A large amount of brown crusted buildup along the back wall where the stove and cooking area are located. j) A tray shelf with 10+ trays stacked upside down with moderate amount of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #62) reviewed for unnecessary medications, the facility failed to ensure the resident's representative was notified of a significant medication error. The findings include: Resident #62 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease, visual hallucinations, and dementia. A physician's order dated 9/13/22 directed to apply Rivastigmine (a medication used for treatment of Alzheimer's and Parkinson's related dementia) 13.3 Milligram (MG) 24-hour patch transdermal and remove per schedule daily at 9:00 AM. The care plan dated 9/16/22 identified Resident #62 had impaired cognitive function and thought processes related to dementia and Parkinson's disease. Interventions included administering medications as ordered and monitoring and documenting side effects and effectiveness. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on tour of the facility, observations, facility documentation and facility policy, the facility failed to maintain a safe and comfortable and homelike. The findings include: 1. A facility tour on 2/16/24 0 at 9:38 AM identified the following: a. Damaged, chipped, marred bedroom walls in room and dented, rusted radiators in rooms #7, #4, and #14. b. The kitchen had stained and peeling ceiling tiles with hanging grey matter. An interview with the Director of Maintenance on 2/22/24 at 8:00 AM identified the maintenance staff perform routine inspections to identify environmental issues and address as needed. There was no documentation detailing the areas that had been identified. The Director of Maintenance stated the environment should be maintained clean, safe, and homelike. 2. An observation on 2/15/24 at 11:45 AM identified the bed curtain between beds for resident #57 was noted to be soiled with two swears of unknown substances. On 2/20/24 at 3:10 PM an observation and interview with the Maintenance Director identified the curtain between the beds open with the smear marks on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, facility policy review, and interviews for 1of 1 sampled resident(#57) reviewed for positioning and mobility, the facility failed to obtain a physician's order for Range and Motion (ROM) to prevent contractures and 1 of 5 sampled residents (Resident #62) reviewed for unnecessary medications, the facility failed to ensure that a RN assessment was completed following an identified significant medication error, and failed to ensure behavior monitoring was completed and documented per the physician's orders. The findings included: 1. Resident #57's diagnosis included Cerebral infarction and contracture of muscles at multiple sites. The care plan dated 12/12/2023 indicated Resident #57 had an activity of daily living (ADL) deficit related to multiple contractures, left sided weakness, and deconditioning. Interventions included in part to encourage participation in ADL's, therapy evaluation and treatment as indicated and to report any decline in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record reviews, review of policy and staff interviews for 2 of 3 sampled resident (Resident #12 and Resident #41) reviewed for pressure ulcers, the facility failed to complete weekly skin assessments according to practice for residents at risk for skin breakdown and with known pressure injuries. The findings included: 1. Resident #12 was admitted to the facility in January 2022 with diagnoses that included schizoaffective disorder, dementia with behavioral disturbance, and anemia. A physician's order dated 11/28/23 directed to perform weekly body evaluation on shower day during 7:00 AM to 3:00 PM shift every Friday for body evaluation. Review of the daily shower list identified Resident #12 showers was scheduled for Friday on the 7:00 AM - 3:00 PM shift. A physician's order dated 11/29/23 directed skin prep to bilateral heels every evening shift for skin integrity for 30 days. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #12 had severely…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation and interview, the facility failed to ensure 12-hour mandatory annual in servicing was completed and ensure 1 of 5 for (Nurse Aide # 4) Annual Performance Review was completed. The findings included. a. An interview and review of facility documentation on 2/20/24 at 11:50 AM with the Human Resources Director, HR #1 indicated 1 of the 5 nurse aides reviewed for Annual Performance Evaluations, NA #4 had no documentation of an Annual Performance Review evaluation for the years of 2022 or 2023. On 2/20/2024 at 12:05 PM an interview with NA #4 indicated not being able to remember receiving a performance evaluation in 2022 or 2023. On 2/20/2024 at 12:10 PM an Interview with the DNS indicated it is her/his responsibility to complete the annual performance evaluations and indicated s/he was not employed at the facility during 2022 and 2023. The DNS further indicated s/he could not explain why it was not completed. b. An interview and thorough facility records review on 2/21/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record interview, facility policy and staff interviews for 1 of 5 residents reviewed for Unnecessary Medications (Resident # 25), the facility failed to ensure behavior monitor was completed for 3 months for a resident on an antipsychotic medication. The findings include. Resident #25's diagnosis included schizoaffective disorder bipolar type, major depressive disorder, and psychosis. The care plan dated 10/11/2023 identified Resident #25 uses antipsychotic medications related to Schizophrenia-bipolar type with visual hallucinations. Interventions included administering medications as ordered, observe for side effects and effectiveness, psychiatric consultation as indicated, laboratory bloodwork as ordered, and to observe and document target behaviors per facility policy. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #25 was cognitively intact and received antipsychotic medications on a routine basis. A physician's order dated 11/17/2023 directed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #62) reviewed for unnecessary medications, the facility failed to ensure that an as needed (prn) anti-anxiety medication ordered was limited to 14 days. The findings include: Resident #62 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease, visual hallucinations, and dementia. The care plan dated 9/16/22 identified Resident #62 had impaired cognitive function and thought processes related to dementia and Parkinson's disease. Interventions included administering medications as ordered and monitoring and documenting for side effects and effectiveness. The care plan also identified Resident #62 who used anti-anxiety medication. Interventions included observing and reporting any adverse side effects including aggressive or impulsive behaviors or hallucinations. A physician's order dated 12/9/22 directed to administer Clonazepam (an anti-anxiety medication)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #62) reviewed for unnecessary medications, the facility failed to ensure that a resident was free from a significant medication error. The findings include: Resident #62 was admitted to the facility on [DATE] with diagnoses included Parkinson's disease, visual hallucinations, and dementia. A physician's order dated 9/13/22 directed to apply Rivastigmine (a medication used for treatment of Alzheimer's and Parkinson's related dementia) 13.3 mg 24-hour patch transdermal and remove per schedule daily at 9:00 AM. The care plan dated 9/16/22 identified Resident #62 had impaired cognitive function and thought processes related to dementia and Parkinson's disease. Interventions included administering medications as ordered and monitoring and documenting side effects and effectiveness. The quarterly MDS assessment dated [DATE] identified Resident #62 had severely impaired cognition, was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, facility policy and interviews for 1 of 14 sampled residents (Resident #2) reviewed for food preferences, the facility failed to provide food that accommodates resident preferences. The findings include: Resident #2 had diagnoses that included Type II diabetes mellitus and chronic atrial fibrillation. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 as cognitively intact, required set up assist with activities of daily living and independent with eating. The Resident Care Plan dated 2/5/24 identified Resident #2 was at nutritional risk related to a history of weight changes and obesity. Interventions directed to provide and serve food preferences as requested within reasonable effort and to include fruit and side salad at lunch and dinner. A review of the Monthly Food Committee meeting minutes dated 1/18/23 through 1/31/24 identified during April 2023's Monthly Food committee meeting, Resident #2 requested…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for 1 of 5 residents (Resident #62) reviewed for unnecessary medications, the facility failed to ensure the resident's clinical record reflected complete and accurate documentation related to a significant medical error. The findings include: Resident #62 was admitted to the facility on [DATE] with diagnoses included Parkinson's disease, visual hallucinations, and dementia. A physician's order dated 9/13/22 directed to apply Rivastigmine (a medication used for treatment of Alzheimer's and Parkinson's related dementia) 13.3 mg 24-hour patch transdermal and remove per schedule daily at 9:00 AM. The care plan dated 9/16/22 identified Resident #62 had impaired cognitive function and thought processes related to dementia and Parkinson's disease. Interventions included administering medications as ordered and monitoring and documenting side effects and effectiveness. The quarterly MDS assessment dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility in-service and training documentation and interview the facility failed to ensure 12-hour mandatory annual Nurse aide in-servicing for 2022 and 2023 and annual in-servicing for fear of retaliation and resident's rights were completed for 2022. The findings included. 1. On 2/21/24 at 8:30 AM an interview and review of facility documentation of staff in servicing with the DNS and RN #2 (Regional Nurse) identified staff should be tracking in servicing and RN # 2 was unable to provide evidence that Nurse Aides (NAs) had completed 12 hours of mandatory in-service annual training. 2. R N #2 indicated that although Abuse, dementia care, communication, behavioral health, and nurse aide competencies were all viewed as completed for 2022 and 2023, RN #2 was unable to provide evidence in service training was completed for Fear of Retaliation and Resident rights for 2022. RN #2 further indicated the Staff Development Nurse, not on duty this day, would be re-trained on the process.
- Potential for harm · Dcited before2023-10-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for three of four residents (Resident #3, #1 and #2) reviewed for abuse, the facility failed to ensure the residents were free from mistreatment. The findings include: a. Resident #3 was admitted with diagnoses that included stroke with resulting hemiplegia (unable to move) and hemiparesis (partial weakness) of the left side, agitation, and depression. The Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 as alert and oriented and required supervision for locomotion on the unit in a wheelchair. The Resident Care Plan (RCP) dated 7/19/2023 identified Resident #1 had a mood problem due to depression, feelings of hopelessness and uselessness, exhibited accusatory behaviors, and reported missing items. Interventions directed to provide support to maintain as much independence and control as possible, provide as many choices as possible about care and activities, and to analyze triggers and what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-09-28 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview and review of, for 2 of 4 sampled resident rooms (Resident #44 and 77), for 3 of 3 resident lounges, and for 1 of 2 medication storage rooms the facility failed to ensure a clean comfortable, homelike environment and maintain a clean and sanitary medication refrigerator and for 1 of 3 residents (Resident #343), the facility failed to ensure the resident's personal property was protected from loss or theft. The findings include: 1. Observation of Resident #44's room on 9/8/21 at 10:00 AM identified the following: The privacy curtain near the window was tied in a knot on the bottom; fabric was noted with streaks of reddish/brown material. The oxygen concentrator surface area was coated with dirt/dust/white debris. A standing oscillating fan which was running, was noted with dust/dirt/debris coating the fan blades and cover. Interview and observation of Resident #44's room with the Director of Housekeeping on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-09-28 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentations, facility policy, and interviews for 9 residents (Resident #5, 23, 32, 35, 39, 40, 47, 53, 63) who on 8/19/21 were found by staff at the beginning of the 11:00 PM - 7:00 AM shift saturated with urine and feces, which was reported to the administrator, and for 1 resident (Resident #79), who reported to staff that he/she had rang the call bell for 2 hours without response and had to lay in a urine saturated bed, the facility failed to report the allegations of neglect to the state agency. The findings include: 1. Interview with RN #3 on 9/2/21 at 5:36 PM identified on 8/19/21, he was notified by LPN #9 and NA #14 that 9 residents had been found soaked, saturated, and soiled with urine or feces when rounds were made at the beginning of the 11:00 PM - 7:00 AM shift. Resident #5 was one of the residents. Resident #5 was admitted to the facility on [DATE] with diagnoses that include cerebral infarction, hemiplegia affecting right dominant side, heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-09-28 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentations, facility policy, and interviews for 9 residents (Resident #5, 23, 32, 35, 39, 40, 47, 53, 63) who were found by staff on 8/19/21, at the beginning of the 11:00 PM - 7:00 AM shift, saturated with urine and feces, which was reported to the administrator, and for 1 resident (Resident #79), who reported to staff that he/she had rang the call bell for 2 hours without response and had to lay in a urine saturated bed, the facility failed to investigate the allegations of neglect. The findings include: 1. Interview with RN #3 on 9/2/21 at 5:36 PM identified on 8/19/21, he was notified by LPN #9 and NA #14 that 9 residents had been found soaked, saturated, and soiled with urine or feces when rounds were made at the beginning of the 11:00 PM - 7:00 AM shift. Resident #5 was one of the residents. Resident #5 was admitted to the facility on [DATE] with diagnoses that include cerebral infarction, hemiplegia affecting right dominant side, heart failure. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-09-28 · tag F0675 — failed to support quality of life — patternHonor each resident's preferences, choices, values and beliefs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentations, and interviews for one of two sampled residents (Resident # 348) who was reviewed for quality of life, the facility failed to provide interpretive services to a non- English- speaking Resident in accordance with the facility's policy. The finding includes: Resident # 348's diagnoses included Motor Neuron disease and spastic hemiplegia. Review of Resident # 348's clinical records identified Resident #348 was his/her Responsible party. A review of the Admission/readmission Evaluation dated 10/24/19 identified resident #348's language as Pashto (Eastern Iranian language) and identified that the resident provided very little information due to language. The admission Minimum Data Set assessment (MDS) dated [DATE] identified Resident #348 was cognitively intact and was of the Asian race/ethnicity. The MDS failed to trigger communication as a care area. Review of the facility's documentation of the Resident's Care Conference for Resident #348 dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-09-28 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 4 residents (Resident #28, 29, 40 and 349) who were reviewed for ADL's, the facility failed to provide shaving, nail care, facial and timely care. The findings include: 1. Resident # 28's diagnoses included bilateral wrist contractures, hypertension and diabetes mellitus. The quarterly MDS dated [DATE] identified Resident #28 had intact cognition and required total 1 person assistance with bathing and grooming. The care plan dated 8/11/21 identified Resident #28 had a self-care performance and mobility deficit related to contractures of both wrists and impaired mobility. Interventions included to provide assistance with care and mobility and encourage the resident to participate as able. The September 2021 monthly physician's orders directed to provide extensive assistance of one for all ADL tasks. Review of the resident's Visual/Bedside [NAME] Report directed to provide assistance with ADL's and mobility and encourage the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-09-28 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 7 residents (Residents #29, 37, 77, 79, 81, 88 and 349) the facility failed to ensure care and services according to physician's order, facility policy and professional standards of practice related to treatments for edema, wounds and neurologic vital signs. The findings include. 1. Resident #29 was admitted to the facility on [DATE] with diagnoses that included schizophrenia, polyneuropathy, diabetes, and hypertension. The care plan dated 3/24/21 identified Resident #29 had an activities of daily living performance and mobility deficit related to limited mobility. Interventions included encourage the resident to participate in activities of daily living. Additionally, the care plan identified an altered cardiovascular status related to hypertension and hyperlipidemia. Interventions included to observe for and report any signs or symptoms of dependent edema. Further, the care plan identified Resident #29 had the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-09-28 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of the clinical records, facility policies, facility documentation and interviews, the facility lacked effective administration to maintain the highest practicable physical, mental and psychosocial well-being of the residents. The findings include: The Administrator failed to: 1. Ensure timely notification of physician's when appropriate. 2. Provide sufficient staffing to ensure 7 of 16 residents, (Resident #60, 27, 44, 4, 77, 79 and 17), were free from neglect. 3. Provide sufficient staffing to meet the needs of 4 of 33 residents on the B wing (Residents #4, 17, 44, and Resident 77). 4. Ensure that complaints of neglect by 9 residents (Resident #5, 23, 32, 35, 39, 40, 47, 53, 63) were reported and investigated. 5. Ensure a comprehensive infection control program was developed and maintained, including designating a specific individual person with the required training to oversee the infection control program. Based on the deficiencies cited during the survey, Immediate Jeopardy was identified in the areas of Freedom from Abuse, Neglect, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-09-28 · tag F0882 — patternDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation and interviews the facility failed to designate a specific individual (with the required training and qualification) to oversee the infection control program. The findings include: Interview with RN #10 on 9/2/21 at 2:08 PM identified she was the RN in the infection control program from 6/26/21 to 8/20/21. RN #10 identified she had been functioning in the role of infection control nurse; however, she has not completed specialized training in infection prevention and control. RN #10 indicated she worked as the infection control nurse, wound nurse, staff development, supervisor, charge nurse, and as a nurse's aide on the floor. RN #10 indicated she has not been able to do the infection control duties due to staffing issues in the facility. RN #10 indicated she was pulled in many different directions and could not do the infection control role. RN #10 indicated she worked on the floor as a nurse, supervisor, and nurse aide most days, and was not able to work in her job as an infection control nurse. RN #10 indicated it was difficult to obtain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-09-28 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 residents (Resident #29, 48 and 77) reviewed for advanced directives, the facility failed to ensure advance directives were completed per facility policy. The findings include: 1. Resident #29 was admitted to the facility on [DATE] with diagnoses that included diabetes, schizophrenia, vascular dementia, and hypertension. The Resident Healthcare Instructions form dated [DATE], located in Resident #29's medical record, indicated in the event of a cardiopulmonary arrest the resident requested all measures (CPR), ie full code. The care plan dated [DATE] identified Resident #29 had a do not resuscitate in place. Interventions included to complete treatment option decision form on admission and make any changes in status, educate resident and representative on basic life support to ensure they have made an informed decision. A physician's order dated [DATE] directed in the event of cardiopulmonary arrest, do not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-09-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policies, facility documentation and interviews for 5 residents (Residents #29, 77, 79, 88 and 342) who were reviewed for change in condition, the facility failed to notify the physician when a treatment (tubi grips) was not offered and/or refused, failed to notify the physician when the resident was involved in an incident during a mechanical lift transfer, failed to ensure that the resident representative was notified of the need to transfer the resident to the emergency room, and failed to inform the POA of medication changes and a decline in condition. The finding includes: 1. Resident #29 was admitted to the facility on [DATE] with diagnoses that included schizophrenia, polyneuropathy, diabetes, and hypertension. The care plan dated 3/24/21 identified an altered cardiovascular status related to hypertension and hyperlipidemia. Interventions included to observe for and report any signs or symptoms of dependent edema. The care plan dated 3/24/21 identified a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of clinical records, facility documentation, facility policies and interviews for 4 of 4 sampled residents (Resident #30, #59, 442 and 443) reviewed for privacy, the facility failed to ensure that staff accessed residents electronic clinical in a secure manner. The findings include: The nurse's note for Resident #442 dated 9/8/21 at 8:36 PM, written by LPN #2, identified the resident had a recheck of a blood pressure taken at 2:45 PM. The nurses note for Resident #443 dated 9/8/21 at 9:26 PM, written by LPN #2, identified the resident spent most of the day in bed. The nurse's note for Resident #30 dated 9/8/21 at 9:45 PM, written by LPN #2, identified that the resident was up in the wheelchair for most of the day and refused nebulizer treatments. The nurse's note for Resident #59 dated 9/8/21 at 11:02 PM, written by LPN #2, identified the resident ate a fair breakfast and a poor lunch. Review of the facility staffing schedule dated 9/8/21 identified LPN #2 was assigned to work the 7:00 AM to 3:00 PM shift on A-wing and was not scheduled to work the 3:00 PM -11:00 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of nine residents (Resident #345) reviewed for abuse, the facility failed to ensure the resident was free of misappropriation of property. The findings include: Resident #345's diagnoses included Alzheimer's disease. The admission nursing assessment dated [DATE] identified that R #345 had was alert and oriented, and required total staff assistance for personal hygiene. The personal effects inventory dated 10/8/2020 identified Resident #345 was admitted to the facility with an i-phone and an i-phone charger. The Resident Care Plan (RCP) dated 10/13/2020 identified a risk for psychosocial well-being concern. Interventions directed to provide alternative methods of communicate with family/visits, i.e. face time, skype, and phone calls. The nurse's note dated 11/22/2020 at 12:21 PM identified that Resident #345 was discharged to home with family, personal belongings and medications. Review of facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interviews for 1 resident (Resident #23) reviewed for discharge, the facility failed to ensure that the information regarding the resident being on the sex offender registry was communicated with the receiving facility upon discharge. The findings include: Resident #23 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, cognitive deficits and post-traumatic stress disorder. Review of the State of Connecticut Department of Emergency Services & Public Protection Division of State Police Sex Offender Registry dated 7/12/21 identified Resident #23 was listed as a registered sex offender. The significant change MDS dated [DATE] identified Resident #23 had intact cognition and required total assistance with personal hygiene. Review of the September 2021 social service notes failed to reflect any documentation that Resident #23 was on the Sex Offender Registry. Review of the September 2021 MAR identified Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review for 1 residents (Resident #14) reviewed for resident assessment, the facility failed to complete and transmit the annual MDS assessment per the RAI. Resident #14 was readmitted to the facility on [DATE] with diagnoses included osteoarthritis. Review of the clinical record on 9/15/21 identified the annual MDS assessment due 8/14/21 was not completed (18 days overdue). Interview with the MDS coordinator on 9/15/21 at 1:00 PM identified that the annual assessment should have been completed on 8/14/21 but he/she was behind in his/her work and is having a difficult time catching up.
- Potential for harm · D2021-09-28 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and interviews for one of four sampled residents (Resident #349) who was reviewed for urinary continence or urinary catheters, the facility failed to correctly code the admission Minimum Data Set assessment related to an indwelling urinary catheter. The findings include: Resident #349's admission diagnoses included acute on chronic congestive heart failure, acute respiratory failure, non-pressure ulcer of left lower extremity, absence of right leg above the knee, pacemaker implant, and Type II Diabetes Mellitus. Review of the Hospital Discharge Summary and Inter-agency Referral Report dated 12/30/20 failed to reflect documentation that Resident #349 had a urinary catheter on discharge from the hospital. The facility admission Nursing assessment dated [DATE] identified Resident #349 had an indwelling urinary catheter on admission. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #349 had an indwelling urinary catheter. Interview and review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-09-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy, and interviews for one of four sampled residents (Resident #349) who was recently admitted , the facility failed to develop a comprehensive person-centered care plan to meet the resident's needs related to toileting and supplemental oxygen use. And for 1 resident (Resident #23) who was listed on the Sex Offender Registry, the facility failed to develop a comprehensive care plan to address the resident's history of such. The findings include: 1. Resident #349's admission diagnoses included acute on chronic congestive heart failure, acute respiratory failure, non-pressure ulcer of left lower extremity, absence of right leg above the knee, pacemaker implant, and Type II Diabetes Mellitus. The admission Nursing assessment dated [DATE] identified Resident #349 had an indwelling urinary catheter on admission. a. Review of the Hospital Discharge Summary and Inter-agency Referral Report dated 12/30/20 failed to reflect documentation that Resident #349 had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview for 1 of 3 residents (Resident #79), reviewed for accidents, the facility failed to ensure that the care plan and the care card were comprehensive to include interventions related to the required transfer status and bowel/bladder needs, and for 1 of 3 residents (Resident #81) reviewed for accidents, the facility failed to ensure the resident care plan was reviewed and revised after a fall. The findings include: 1. Resident #79 was admitted to the facility on [DATE] with diagnoses that included severe morbid obesity, reduced mobility, anxiety disorder and major depressive disorder. Review of the May 2021 physician's orders directed to transfer Resident #79 via a mechanical lift with the assistance of 3 staff as the resident is unable to ambulate. Additionally, the orders identified Resident #79 requires the assistance of 2 staff (extensive assistance) for upper/lower body dressing, and toilet transfers and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interviews for 1 resident (Resident #23) who was listed on the Sex Offender Registry, the facility failed to ensure that information regarding the residents listing on the registry was documented on the discharge information sent with the resident to the receiving facility upon his/her discharge. The findings include: Resident #23 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, cognitive deficits and post-traumatic stress disorder. Review of the State of Connecticut Department of Emergency Services & Public Protection Division of State Police Sex Offender Registry dated 7/12/21 identified Resident #23 was listed as a registered sex offender. The significant change MDS dated [DATE] identified Resident #23 had intact cognition and required total assistance with personal hygiene. Review of the September 2021 social service notes failed to reflect any documentation that Resident #23 was on the Sex Offender…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, review of the clinical record, and review of facilty policy for 1 esident (R #342) reviewed for missing items, the facility failed to assist the resident to locate or replace his/her glasses. The findings include: Resident # 342's diagnoses included dementia with behavior disturbance. The admission MDS assessment dated [DATE] identified Resident #342 was severely cognitively impaired and required supervision with transfers and walking, extensive assistance with dressing and hygiene, and supervision with eating. The care plan dated 1/15/21 identified Resident #342 has impaired visual function. Interventions included arrange consultation with eye care practitioner as required, and observe and report for signs and symptoms of acute changes. Review of Resident #342's clinical record identified documentation in the daily notes the resident's glasses were missing starting on 1/23/21 through the resident's discharge on [DATE]. Interview with Person #2 on 9/10/21 at 10:30 AM identified she was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy, and interviews for one of four sampled residents (Resident #349) who was recently admitted , the facility failed to conduct urinary bladder function assessments and failed to provide services to attempt to restore bladder function. The findings include: Resident #349's admission diagnoses included acute on chronic congestive heart failure, acute respiratory failure, non-pressure ulcer of left lower extremity, absence of right leg above the knee, pacemaker implant, and Type II Diabetes Mellitus. The admission Nursing assessment dated [DATE] identified Resident #349 had an indwelling urinary catheter on admission. Review of the Hospital Discharge Summary and Inter-agency Referral Report dated 12/30/20 failed to reflect documentation that Resident #349 had a urinary catheter on discharge from the hospital. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #349 made consistent and reasonable decisions regarding tasks of daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for 1 of 5 sampled residents (Resident #342) reviewed for nutrition, the facility failed to weigh the resident per the physician's order, and monitor the resident's fluid and meal intake to prevent dehydration and weight loss. The findings include: 1.Resident # 342's diagnoses included dementia with behavior disturbance. The Resident Care Plan (RCP) dated 1/12/21 identified Resident #342 has a potential nutrition problem and to provide and serve diet as ordered. Interventions included provide and serve diet as ordered, encourage good nutrition, and document meal intake. The admission MDS assessment dated [DATE] identified Resident #342 was severely cognitively impaired and required supervision with transfers and walking, extensive assistance with dressing and hygiene, and supervision with eating. a.Review of the clinical record identified on 1/12/21 Resident #42's weight was 166 lbs (6 days after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy, and interviews for one of two sampled residents (Resident #349) who required oxygen therapy for a respiratory condition, the facility failed to ensure a physician's order that directed supplemental oxygen was implemented on admission and failed to consistently monitor the resident's oxygen saturation levels per the physician's order. The findings include: Resident #349's diagnoses included acute on chronic congestive heart failure, acute respiratory failure, non-pressure ulcer of left lower extremity, absence of right leg above the knee and Type II Diabetes Mellitus. The Hospital Discharge summary dated [DATE] identified Resident #349 was unable to be weaned off supplemental oxygen, the respiratory status was stable, and Resident #349 was discharged on two (2) Liters per Minute (LPM) of oxygen via nasal canula to the rehabilitation facility. Review of the facility Nursing admission assessment dated [DATE] failed to identify Resident #349 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interviews for 1 resident (Resident #23) reviewed for discharge, and who was listed on the Sex Offender Registry, the facility failed to provide medically related social services to meet the resident's needs. The findings include: Resident #23 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, cognitive deficits and post-traumatic stress disorder. Review of the State of Connecticut Department of Emergency Services & Public Protection Division of State Police Sex Offender Registry dated 7/12/21 identified Resident #23 was listed as a registered sex offender. The significant change MDS dated [DATE] identified Resident #23 had intact cognition and required total assistance with personal hygiene. Review of the September 2021 social service notes failed to reflect any documentation that Resident #23 was on the Sex Offender Registry. Review of the September 2021 MAR identified Resident #23 was being monitored for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, facility policy and interview for 2 of 3 medication carts, the facility failed to ensure medications were dated when opened, and for 1 of 2 medication storage rooms the facility failed to ensure proper medication refrigerator temperatures were maintained per pharmacy guidelines, and for 1 resident, (Resident #442), the facility failed to ensure the residents injectable medication was securely stored. The findings include: 1. Observation of the B Wing medication cart with LPN #1 on 9/8/21 at 2:30 PM identified the following insulin pens were not dated when opened: - 1 Insulin Lispro Injection Kwikpen labeled with Resident #70's name - not dated when opened; no dispensed date noted. - 1 Insulin Lispro Injection Kwikpen labeled with Resident #79's name - date opened written, but smudged and illegible; no dispensed date noted. - 2 Novolog Insulin Flexpens labeled with Resident #86's name, both not dated when opened; no dispensed date noted. - 1 Basaglar Kwikpen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-09-28 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview for 1 of 4 dietary staff observed for hair coverings, the facility failed to ensure staff ' s hair was covered while working with food. The findings include: Observations during a tour of the kitchen identified Dietary Aide # 2 walking around the serving area while food was being served with half of her head of hair not covered with a hairnet. Interview at that time stated that she did not realize her hair was not covered. After surveyor inquiry, the dietary aide applied a new hair restraint.
- Potential for harm · D2021-09-28 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, facility documentation and staff interview the facility failed to monitor dishwasher temperatures prior to use. The findings include: Observations during a tour of the kitchen on 9/4/21 at 12:05PM identified the Dish Machine Temperature Log for 9/4/21 for breakfast was not completed. Interview Dietary Aide #1 at that time stated that she did not do the temperatures because there was a lot going on. Interview with the Administrator at that time stated that the Dish Machine temperatures need to be checked before use to ensure the dish machine is at appropriate temperature to sanitize the dishes. Upon surveyor request a copy of the dish machine temperature log was provided and the morning temperatures were filled in.
- No harm found · C2026-03-16 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and review of facility policy, the facility failed to post notice of the availability of the survey results in areas of the facility readily accessible to residents, family members, and legal representatives of residents. The findings include: Observations on 3/5/26 at various times identified the survey team could not locate any notices about the availability of the facility's survey results.Interviews with Resident Council members (Residents #17, #29, #40, #52, and #77) on 3/9/26 at 12:56 PM identified they did not know what the state survey results were or where they were located. The residents indicated staff had never reviewed this information with them individually or during Resident Council meetings.Observations on 3/10/26, 3/11/26, and 3/16/26 at various times identified the survey team could not locate any notices regarding the availability of the survey results.Interview with NA #6 on 3/16/26 at 9:22 AM revealed she did not know where the state survey results were located.Interview with NA #7 on 3/16/26 at 9:24 AM identified she believed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2021-09-28 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the clinical record, facility documentation, and interviews for 11 residents reviewed for resident assessment (Residents #1, 2, 4, 5, 6, 7, 8, 9, 10, 11, and 12), the facility failed to complete the quarterly MDS assessments, within 14 days of the Assessment Reference Date (ARD) according to established requirements. The findings include: Resident #1's quarterly MDS had an ARD of 7/26/21 and a completion date of 9/3/21, (>30 days). Resident #2's quarterly MDS had an ARD of 4/28/21 and a completion date of 5/27/21 (29 days). Resident #2's PPS MDS had an ARD of 5/9/21 and a completion date of 5/27/21, (18 days). Resident #4's quarterly MDS assessment had an assessment reference date (ARD) of 7/23/21 and a completion date of 9/1/21, (>30 days). Resident #5's quarterly MDS had an ARD of 7/23/21 and a completion date of 9/1/21, (>30 days). Resident #6's quarterly MDS had an ARD of 4/22/21 and a completion date of 5/13/21, (21days). Resident #7's quarterly MDS had an ARD date of 7/24/21 and a completion date of 9/1/21, (>30 days). Resident #8's quarterly MDS had an ARD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2021-09-28 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policies and interviews for 3 residents (Residents #23, 29, 79 and 88), the facility failed to ensure that the medical record was complete. The finding includes: 1. Resident #23 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, cognitive deficits and post-traumatic stress disorder. Review of the State of Connecticut Department of Emergency Services & Public Protection Division of State Police Sex Offender Registry dated 7/12/21 identified Resident #23 was listed as a registered sex offender. The significant change MDS dated [DATE] identified Resident #23 had intact cognition and required total assistance with personal hygiene. Review of the September 2021 social service notes failed to reflect any documentation that Resident #23 was on the Sex Offender Registry. Review of the September 2021 MAR identified Resident #23 was being monitored for anti-depressant (specific behaviors): Depressed, sad, crying, tearfulness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MIRLIS CHILDREN TR | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/01/2022 |
| MILLER, JOHN | Individual | W-2 MANAGING EMPLOYEE | — | since 02/01/2022 |
| MIRLIS, ELIYAHU | Individual | CORPORATE OFFICER | — | since 02/01/2022 |
| ROSE, NATHAN | Individual | CORPORATE OFFICER | — | since 02/01/2022 |
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075057. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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