No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Greentree Manor Nursing And Rehabilitation Center

4 Greentree Drive, Waterford, CT 06385 · For profit - Corporation · 90 certified beds · (860) 442-0647 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuse3 actual-harm citations
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (86) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (65%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 1 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
909 Hartford Tpke · (860) 442-0380 · Call to confirm hours
Pharmacy
900 Hartford Tpke · (860) 443-3171 · Call to confirm hours
Grocery
150 Waterford Pkwy S · (800) 243-9307 · Call to confirm hours
Park
739 Vauxhall Street Ext · (860) 444-5881 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased28.6%18.0%15.4%worse
Long-stay residents who lose too much weight3.6%6.5%5.4%better
Long-stay residents with a catheter left in their bladder2.0%0.7%0.9%worse
Long-stay residents with a urinary tract infection3.2%1.5%2.0%worse
Long-stay residents with depressive symptoms2.2%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.4%3.5%3.3%worse
Long-stay residents whose ability to walk worsened34.4%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication18.8%17.6%18.9%typical
Long-stay residents given the seasonal flu vaccine82.0%93.5%95.3%worse
Long-stay residents with pressure ulcers4.4%4.0%4.7%typical
Long-stay residents with worsening bladder/bowel control26.7%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table19.4%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine22.6%69.7%79.4%worse
Short-stay residents rehospitalized after admission30.0%24.3%22.6%worse
Short-stay residents with an outpatient ER visit16.9%10.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.652.061.67worse
Long-stay outpatient ER visits per 1,000 resident days0.941.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 107 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.4%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
28.0%U.S. median 56.6%
Met the expected recovery
0.18U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 28.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.4%CMS range 48.3–65.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 6.5–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge28.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge28.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge32.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.3%CMS range 5.4–14.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.681.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.69
RN hours/ resident / day
1.00
LPN hours/ resident / day
2.26
Aide hours/ resident / day
3.95
Total nurse hours/ resident / day
0.43
RN hoursweekends
64.9%
Total nursing turnover
83.3%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 75.4 residents a day — about 84% occupied, or roughly 15 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.95 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.69 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.26 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.69 hrs/resident/day on weekends vs 4.06 on weekdays — 9% thinner on weekends. RN hours go from 0.79 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 65% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

22
deficiencies at the latest standard inspection (2025-05-06)
28
at the previous standard inspection (2023-05-25)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

86 citations, most serious first. The 13 most serious are shown; the remaining 73 are one tap away and print in full.

  • Actual harm · Gcited before2025-05-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 sampled residents (Resident # 23) reviewed for accidents, the facility failed to utilize a gait belt for transfers, failed to conduct a Registered Nurse (RN) assessment following a fall and prior to further movement, once transferred failed to conduct a thorough assessment, and failed to contact the physician representing a failure to maintain professional standards of practice. The findings include: Resident #23's diagnoses included dementia, malignant neoplasm of the anal canal, morbid obesity, and was actively receiving chemotherapy. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #23 had a Brief Interview for Mental Status (BIMS) score of 12, indicating moderate cognitive impairment. Resident #23 required a wheelchair and a walker for mobility and was dependent on staff for bed mobility, toileting, bathing, transfers. The Resident Care Plan dated 1/28/2025 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 sampled residents (Resident # 23) reviewed for accidents, the facility failed to ensure a resident was transferred appropriately, failed to end the transfer and call for the Registered Nurse to assess the resident when he/she complained of pain, failed to ensure a Registered Nurse conducted a thorough assessment that included a range of motion prior to transferring the resident off the floor, and failed to notify the physician of the fall which resulted in a major injury. The findings include: Resident #23's diagnoses included dementia, malignant neoplasm of the anal canal, morbid obesity, and was actively receiving chemotherapy. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #23 had a Brief Interview for Mental Status (BIMS) score of 12, indicating moderate cognitive impairment. Resident #23 required a wheelchair and a walker for mobility and was dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-05-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 6 residents (Resident #55) reviewed for an allegation of mistreatment, the facility failed to ensure the resident was free from neglect. The findings include: Resident #55's diagnosis included anxiety, morbid obesity, osteoarthritis, and chronic obstructive pulmonary disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #55 was cognitively intact (no cognitive deficit), and required the extensive assistance of 2 staff with bed mobility, the assistance of 1 staff with toilet use, and was occasionally incontinent of urine and frequently incontinent of bowel. The care plan dated 4/12/23 identified an allegation of abuse, neglect, related to lengthy call bell response times. Interventions included to provide requests for help with elimination in a timely manner. Interview with Resident #55 on 5/18/23 at 10:54 AM identified that on Sunday night (5/14/23) s/he sat in feces for about 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews, for one (1) of three (3) sampled residents (Resident #1) reviewed for change in condition, the facility failed to ensure the provider was notified of changes in the resident's status following an unwitnessed fall with a head injury. This included failure to notify the provider timely of increasing confusion, continued pain, uncompleted diagnostic imaging, and worsening symptoms. These failures resulted in delayed evaluation and delayed care. The findings include:Resident #1's diagnoses included dementia without behavioral disturbances, repeated falls, muscle weakness, and unsteadiness on feet.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was severely cognitively impaired and unable to make reasonable and consistent decisions regarding tasks of daily living (Brief Interview for Mental Status (BIMS) score of 2), was dependent on staff for bed mobility, required substantial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for falls, the facility failed to ensure adequate supervision and assistive measures to prevent accidents. Specifically, the facility failed to address the resident's repeated behaviors of getting out of bed independently despite requiring assistance, resulting in an unwitnessed fall with injuries, and failed to ensure the resident was transferred to and evaluated timely in the Emergency Department (ED) following an identified head injury, limited range of motion, and complaints of pain. The findings include:Resident #1's diagnoses included dementia without behavioral disturbances, repeated falls, muscle weakness, and unsteadiness on feet.A Fall Evaluation dated 1/12/26 identified Resident #1 was a medium risk for falls.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was severely cognitively impaired and unable to make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for falls, the facility failed to ensure the resident's pain was treated timely following a fall with head trauma and identified pain. The findings include:Resident #1's diagnoses included dementia without behavioral disturbances, repeated falls, muscle weakness, and unsteadiness on feet.Physician's orders dated 6/19/25 directed tramadol 25 milligrams (mg), one (1) tablet by mouth every six (6) hours as needed for moderate to severe pain. A physician's order dated 7/8/25 directed acetaminophen 325 mg, two (2) tablets by mouth every six (6) hours as needed for pain or fever.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 2), dependent on staff for bed mobility, required substantial assistance for transfers, and was independent with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for falls, the facility failed to ensure a full RN assessment was documented following a fall with injury, including documentation of the time the provider was notified, and failed to ensure pain medication was signed out under the correct licensed nurse's name in the Medication Administration Record (MAR). The findings include:Resident #1's diagnoses included dementia without behavioral disturbances, repeated falls, muscle weakness, and unsteadiness on feet.A physician's order dated 6/19/25 directed tramadol 25 milligrams (mg), one (1) tablet by mouth every six (6) hours as needed for moderate to severe pain.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 2), dependent on staff for bed mobility, required substantial assistance for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) of three (3) sampled residents (Resident #1) who was at risk for elopement and wore a wanderguard, the facility failed to ensure staff responded appropriately to a door alarm when the resident exited the facility unattended and was found by an off-duty staff member on the sidewalk located near the front driveway. The findings include:Resident #1's diagnoses included dementia, depression, and anxiety disorder. The quarterly Minimum Data Seta assessment dated [DATE] identified Resident #1 had poor memory recall difficulty focusing, required substantial/maximal assistance with most Activities of Daily Living, was non-ambulatory, used a wheelchair for mobility, was able to self-propel independently once in the wheelchair, and used a wander/elopement alarm daily. The Resident Care Plan dated 10/31/25 indicated Resident #1 was at risk for wandering and elopement as evidenced by pacing, roaming or wandering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-02 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for five (5) of eight (8) sampled residents (Residents #1, #2, #3, #4, and #5) who were reviewed for allegations of misappropriation of personal property, the facility failed to ensure the residents' medications were not removed from the facility by staff. The findings include:Resident #1's diagnoses included osteomyelitis of the right ankle, diabetes mellitus with polyneuropathy, and left foot amputation. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 made reasonable and consistent decisions regarding tasks of daily living. A physician's order dated 7/8/25 directed to administer the pain medication Oxycodone 5 milligrams (mg) one (1) tablet every six (6) hours as needed for pain. Review of the July and August 2025 Medication Administration Records identified Resident #1 received the Oxycodone as ordered. The Facility Reported Incident form dated 10/27/25 identified the Drug Enforcement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-02 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for five (5) of eight (8) sampled residents (Residents #1, #2, #3, #4, and #5) who were reviewed for allegations of misappropriation of residents' personal property, the facility failed to establish a system of records of receipt and disposition to account for the administration and destruction of controlled medications. The findings include: Resident #1's diagnoses included osteomyelitis of the right ankle, diabetes mellitus with polyneuropathy, and left foot amputation. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 made reasonable and consistent decisions regarding tasks of daily living. A physician's order dated 7/8/25 directed to administer the pain medication Oxycodone 5 milligrams (mg) one (1) tablet every six (6) hours as needed for pain. Review of the July and August 2025 Medication Administration Records identified Resident #1 received the Oxycodone as ordered. The Facility Reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-08 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for falls, the facility failed to ensure that documented grievance resolutions were implemented. The findings include:Resident #1's diagnoses included dementia with agitation, history of falling and anxiety disorder.The significant change Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had severely impaired cognition (Brief Interview for Mental Status (BIMS) score of 0) and required moderate assistance for transfers and ambulation.The Resident Care Plan (RCP) dated 4/24/25 identified that on 4/24/25 Resident #1 had a fall that resulted in a laceration to the back of his/her head (scalp). Interventions included assessing for injuries and notification to the nursing supervisor, provider and family. A nurse's note dated 4/24/25 at 3:34 PM identified Resident #1 had an unwitnessed fall at approximately 3:15 PM, the family and the provider were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for falls, the facility failed to review and revise the plan of care to include a new intervention following a fall in the facility. The findings include:Resident #1's diagnoses included dementia with agitation, history of falling and anxiety disorder.The significant change Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had severely impaired cognition (Brief Interview for Mental Status (BIMS) score of 0) and required moderate assistance for transfers and ambulation.The Resident Care Plan (RCP) dated 4/24/25 identified that on 4/24/25 Resident #1 had a fall that resulted in a laceration to the back of his/her head (scalp). Interventions included assessing for injuries and notification to the nursing supervisor, provider and family.A Fall Risk Evaluation dated 4/24/25 identified Resident #1 had three (3) or more falls in the past 3 months,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for falls, the facility failed to ensure a physician's order was obtained timely for the removal of staples from a facility acquired scalp laceration which was sustained from a mechanical fall in the facility. The findings include:Resident #1's diagnoses included dementia with agitation, history of falling and anxiety disorder.The significant change Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had severely impaired cognition (Brief Interview for Mental Status (BIMS) score of 0) and required moderate assistance for transfers and ambulation.The Resident Care Plan (RCP) dated 4/24/25 identified that on 4/24/25 Resident #1 had a fall that resulted in a laceration to the back of his/her head (scalp). Interventions included assessing for injuries and notification to the nursing supervisor, provider and family. A nurse's note dated 4/24/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 73 citations
  • Potential for harm · Dcited before2025-05-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two of two residents (Resident #1 and #2) reviewed for abuse, the facility failed to ensure the residents were free from mistreatment. The findings include: A. Resident #1's diagnoses included depression and anxiety. The Resident Care Plan (RCP) dated 4/24/2025 identified Resident #1 was incontinent of bladder. Interventions directed to provide incontinent care every two hours and as needed, and update the nurse for any areas of skin breakdown. The quarterly Minimum Data (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen (15/15), indicative of being cognitively intact and required substantial assistance to dependent with ADLs (activities of daily living). B. Resident #2's diagnoses included congestive heart failure and mental disorder due to known physiological condition. The admission MDS assessment dated [DATE] identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-06 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility policy, and interviews for 1 of 3 sampled residents (Resident #22) reviewed for choices, the facility failed to make a reasonable accommodation for an individual with mobility needs. The findings include: Resident #22's diagnoses included hemiplegia of the right side, aphasia, and diabetes. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #22 had a Brief Interview of Mental Status (BIMS) score of 13 indicating intact cognition, was dependent for transfers, required maximal assistance with personal hygiene and bed mobility, and utilized a motorized wheelchair. The Resident Care Plan (RCP) dated 3/5/2025 identified Resident #22 required assistance with Activities of Daily Living (ADLs). Interventions included assisting with ADLs, mechanical lift for transfers, and reposition Resident #22 in his/her power wheelchair every 2 hours. An interview with Resident #22 on 4/29/2025 at 9:54 AM identified he/she was unable to leave his/her room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for 1 of 4 sampled residents (Resident #22) reviewed for abuse, for the only sampled resident (Resident # 27) reviewed for hospitalization, and for 1 of 3 residents, (Resident #36) reviewed for smoking, the facility failed to develop and implement comprehensive Resident Care Plans. The findings include: 1. Resident #22's diagnoses included hemiplegia of the right side, aphasia, and diabetes. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #22 had a Brief Interview of Mental Status (BIMS) score of 13 indicating intact cognition, was dependent for transfers, required maximal assistance with bed mobility, and utilized a motorized wheelchair. The Resident Care Plan (RCP) dated 3/5/2025 identified Resident #22 had communication difficulties as a result of a stroke. Interventions included speaking directly to the resident while facing him/her, ask simple yes/no questions, and provide speech therapy as needed. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-06 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility policy, and interviews for 1 of 3 sampled residents, (Resident #7), reviewed for choices, the only sampled resident (Resident #13) reviewed for rehabilitation, the only sampled resident, (Resident #22), reviewed for abuse, the only sampled resident (Resident # 27) reviewed for hospitalization, the only sampled resident (Resident #52) reviewed for care planning, and the only sampled resident (Resident #56) reviewed for hemolytic treatments, the facility failed to review and revise care plans per the requirement and failed to hold quarterly Resident Care Plan (RCP) meetings as required. The findings include: 1.Resident #7's was admitted [DATE] with diagnoses that included seizure disorder, chronic obstructive pulmonary disease, and hypertension. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #7 had a Brief Interview of Mental Status (BIMS) score of 15 indicating intact cognition and was independent with transfers and walking 150 feet.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-06 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, facility documentation, facility policy, and interviews on 1 of 4 units reviewed for medication to residents, (Resident #1, Resident #4, Resident #8, Resident #16, Resident #17, Resident #36, Resident #37, Resident #38, Resident #39, Resident #45, Resident #46, Resident #49, Resident #50, Resident #55, Resident #56, Resident #66, Resident #68, Resident #75, Resident #77, Resident #233 and Resident #282), the facility failed to ensure meds given greater than once daily were administered at the correct time per the physicians orders. The findings include: Based on observations, review of clinical records, facility documentation, facility policy, and interviews for Residents #1, #4, #8, #16, #17, #37, #38, #39, #46, #49, #50, #55, #56, #68, #75, #77, #233, #282, the facility failed to ensure medications were administered at the correct time per the physician's orders. The findings include: 1. Resident 1's diagnosis included chronic obstructive pulmonary disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-06 · tag F0800 — pattern
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy, and interviews for 1 of 2 residents, (Resident #22), reviewed for food, the facility failed to accommodate a resident's preferences for meal items. The findings include: Resident #22's diagnoses included hemiplegia of the right side, aphasia, and diabetes. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #22 had a Brief Interview of Mental Status (BIMS) score of 13 indicating intact cognition, was dependent on transfers, required maximal assistance with bed mobility, and utilized a motorized wheelchair. A Nutrition assessment dated [DATE] identified Resident #22 was on a LCS diet, had food preferences that should be honored, was to receive large portions, and was to receive a bedtime snack daily. The Resident Care Plan (RCP) dated 3/5/2025 through 4/29/2025 identified Resident #22 was on a regular LCS diet. Interventions included ethnic foods, encourage to eat healthier options, and provide bedtime snacks every evening shift.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility documentation, facility policy, and interviews the facility failed to ensure the steam table was washed and sanitized after every use, failed to ensure open food items were appropriately dated, and failed to ensure expired foods were removed from storage. The findings include: During a tour of the kitchen with the Director of Food Services on 4/28/2025 at 9:50 AM the following was identified: a. 2 half gallons of milk, each with an expiration date of 4/23/2025, were on a drink cart and were not set in ice. 1 half gallon was 1/2 full and 1 half gallon was full. An interview with the Director of Food Services identified that he was not aware the milk was expired and indicated the milk was intended to be used to serve the residents. b. The walk-in fridge had a soup bowl containing tuna salad dated 4/10/2025. c. 1 tray of cranberry jelly/sauce was dated 2/9/2025. d. 1 tray of cranberry jelly/sauce was dated 4/9/2025. e. 1 open plastic container of cranberry jelly was dated 4/6/2025. f. 2-12 ounce open bags of non-dairy topping, both 1/8 full, was noted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-06 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F814 [NAME] final Scope and Severity: E Based on observation and interview, the facility failed to ensure the dumpster area was maintained in a clean and sanitary manner and refuse was appropriately contained. The findings include: Observation of the facility's dumpster area with the Director of Food Service on 4/28/2025 at 10:24 AM identified the following items littered on the ground in front of 2 dumpsters: a. One, 3 cushion sized couch, flipped upside down, with visible water stains and dirt. b. One wood table with padding, upside down with wood in various stages of decomposition/rot. c. One tabletop with cover and foam. Foam was disintegrating and pieces of foam had been chewed away. d. Five cardboard boxes. e. One pedestal table with a metal base. f. One snow shovel. g. One used incontinence disposable under pad (Chux pad). h. Multiple used face masks, used bandages, paper scraps, plastic bags, and Styrofoam cups. An interview with the Director of Food Service on 4/28/2025 at 10:24 AM identified that he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and facility policy for 3 of 4 sampled residents, (Resident #13, Resident #285, and Resident #287), reviewed for advance directives, the facility failed to ensure that residents had the opportunity to make care decisions and obtain signed consents regarding care to be provided upon admission. The findings include: 1. Resident #13 was admitted on [DATE] with diagnoses that included epilepsy, dysphagia, and depression. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #13 had a Brief Interview of Mental Status (BIMS) score of 15 indicating intact cognition, required set up assistance with personal hygiene, and supervision with transfers and walking 150 feet. A review of physician's orders dated 10/22/24 through 4/30/25 identified that Resident #13 was receiving Seroquel (an antipsychotic medication), and had an order to administer Potassium Iodide in the event of a nuclear disaster. Although the Resident Care Plan (RCP) dated 1/22/2025 identified a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 sampled residents (Resident # 23) reviewed for accidents, the facility failed to notify the physician following a fall with a major injury. The findings include: Resident #23's diagnoses included dementia, malignant neoplasm of the anal canal, morbid obesity, and was actively receiving chemotherapy. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #23 had a Brief Interview for Mental Status (BIMS) score of 12, indicating moderate cognitive impairment. Resident #23 was dependent on staff for bed mobility, toileting, bathing, and transfers. The Resident Care Plan dated 1/28/2025 identified Resident #23 was a fall risk related to a history of falling. Interventions included, keep the bed in lowest position, remind Resident #23 of self-limitations, and encourage the resident to ask for assistance with personal care. Review of the Physical Therapy Evaluation and Plan of Treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #18) reviewed for Activities of Daily Living (ADL), the facility failed to provide showers as scheduled for a dependent resident. The findings include: Resident #18 's diagnoses included Parkingson's disease, anxiety disorder, and spinal stenosis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #18 was moderately cognitively impaired and required substantial maximum assistance with bed mobility, transfers, and dressing, and required total assistance of staff with personal hygiene. The Resident Care Plan dated 4/14/2025 identified Activities of Daily Living (ADLs) Interventions included assisting with bathing, dressing, and hygiene as ordered. Interview with a family member on 5/1/2025 at 1:20 PM identified that Resident #18 was scheduled to get a shower on Tuesdays and Thursdays and Resident #18 had not received showers on Tuesday 4/29/2025 or Thursday 5/1/2025. In an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, facility policy, and interviews for 1 of 3 sampled residents (Resident #20) reviewed for pressure ulcers, the facility failed to follow physician orders for wound care, failed to obtain physician orders for wound care treatment, failed to report a change in skin integrity, and failed to ensure the wound care nurse conducted weekly head to toe skin assessments for a resident with a pressure ulcer per the facility practive, and for 1 of 4 sampled residents, (Resident #52) reviewed for nutrition, the facility failed to follow a physician order to obtain weekly weights. The findings include: 1. Resident #20's diagnoses included epilepsy, bullous pemphigoid, diabetic/pressure ulcer, and cerebral infarction. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #20 had a Brief Interview of Mental Status (BIMS) score of 11 indicating moderate cognitive impairment, was dependent on transfers, required extensive assistance with bed mobility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 2 of 4 sampled residents (Resident #54 and Resident #285) reviewed for nutrition, for Resident #54, the facility failed to reweigh a resident after a significant weight loss and for Resident #285 the facility failed to obtain a timely admission weight and and failed to reweigh a resident with noted weight loss and receiving nutrition via a gastrostomy tube. The findings include: 1. Resident #54 was admitted to the facility in July of 2024 with diagnoses that included dysphagia (difficulty swallowing), dementia, diabetes and anxiety. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #54 had a Brief Interview for Mental Status (BIMS) score of 11, indicating moderate cognitive impairment, required partial/moderate assistance for personal hygiene, bed mobility and transfers. A Resident Care Plan in effect in January of 2025 identified Resident #54 was on mechanically altered diet secondary to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for the only sampled resident (Resident # 27) reviewed for hospitalization, the facility failed to assess a symptomatic resident with a history of congestive heart failure and for the only sampled resident (Resident #44) reviewed for respiratory care, the facility failed to change oxygen tubing in a timely manner. The findings include: 1. Resident #27 's diagnoses included respiratory failure, deep vein thrombosis, pulmonary emboli, and congestive heart failure. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #27 had a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. Resident #27 required a walker for ambulation, required supervision with transfers, and partial assistance with dressing and tub/shower transfers. The Resident Care Plan (RCP) dated 12/20/2024 did not address conditions related to the Resident #27's admitting diagnoses including congestive heart failure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, facility policy, and interviews for the only sampled resident (Resident #56) reviewed for hemolytic treatments, the facility failed to ensure the treatment center was notified when appointments were going to be missed due to transportation and failed to reschedule the appointment per the hemolytic center's request. The findings include: Resident #56's diagnoses included end stage renal disease, dependence on hemolytic treatment, anemia and amputation. A quarterly Minimum Data Set assessment dated [DATE] identified Resident #56 had a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment, was dependent on staff for personal hygiene and transfers and was receiving hemolytic treatment. The Resident Care Plan (RCP) in effect for the month of April of 2025 identified Resident #56 was on hemolytic treatment. Interventions included encouraging Resident #56 to go for the scheduled hemolytic appointments, monitor lab work, monitor for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of the clinical record, facility policy, and interview for 1 of 5 residents (Resident #1) observed for medication pass the facility failed to ensure unused medications were properly stored/destroyed. The findings include: Resident #1's diagnosis included thyroid disease and heart failure. Observations on the South Center Unit on 5/1/2025 at 8:42 AM, with LPN #2, identified she disposed of medications that were unused into a garbage can attached to the side of the medication cart. LPN #2 prepared to repour medications that had been disposed of, and was stopped by the surveyor. LPN #2 indicated that the unsued medications should not have been placed in the trash can due to safety concerns as the medications would be accessible to residents. Subsequent to surveyor inquiry, LPN #2 donned, gloves, removed the medications from the garbage and placed all unused medications in the covered and locked sharps container affixed to the other side of the medication cart. Review of the undated Medication Destruction and Disposal policy, identified, in part, that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility policy, and interviews for 1 of 5 sampled residents (Resident #69) reviewed for unnecessary medications, the facility failed to ensure pharmacy recommendations were reviewed and acted upon. The findings include: Resident #69's diagnoses included Non-Alzheimer's dementia, anxiety, and depression. A physician order dated 9/26/2024 directed to administer 2 tablets of 325 milligram (mg.) acetaminophen by mouth every 4 hours as needed for general discomfort. The Resident Care Plan (RCP) dated 3/5/2025 identified Resident #69 had depression and anxiety. Interventions included medications as ordered, evaluation of the drug regimen to be reviewed by the medical doctor and allowing the resident to verbalize feelings related to the disease process. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #69 had a Brief Interview of Mental Status (BIMS) score of 0 indicating severe cognitive impairment, required moderate assistance with personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility documentation, facility policy, and interviews for 1 of 4 medication carts reviewed for medication storage and labeling, the facility failed to ensure medication carts were locked when not attended and failed to remove expired medications. The findings include: Observations on 4/29/2025 at 11:53 AM on the South Wing identified the medication cart lock in the open position and left unattended at the end of the hallway near room [ROOM NUMBER]. The surveyor pulled on the medication cart drawers and all of the drawers were opened allowing access to the residents' medications. The surveyor immediately asked the staff to get the Director of Nursing Services (DNS) while continuing to monitor the unsecured medication cart. Interview with the DNS on 4/29/2025 at 12:00 PM identified the medication cart was unsecured and unattended. She could not explain why the nurse had left the medication cart unlocked and unattended and locked the cart herself. The DNS indicated she would address the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, facility documentation, facility policy, and interviews for 1 of 5 residents, (Resident #1), reviewed for medication administration, the failed to ensure medications were handled in a clean manner, for 1 of 3 sampled residents, (Resident #20), reviewed for pressure ulcers, and for 1 of 4 residents reviewed, (Resident #285), for nutrition, the facility failed to ensure Personal Protective Equipment (PPE) was worn for residents on Enhanced Barrier Precautions (EBP), for Resident #20 failed to perform hand washing and changing gloves during wound care, and for 1 of 2 medication rooms reviewed, failed to ensure a clean and sanitary environment in the medication room was maintained. The findings include: 1. Resident #1's diagnosis included thyroid disease and heart failure. Observations on the South Center Unit with LPN #2 on 5/1/2025 at 8:42 AM, during the medication administration pass, identified LPN #2 pour Resident #2 Medications. During the medication pour, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 4 of 5 residents (Resident #13, Resident #282, Resident #285, Resident #287) reviewed for immunizations, the facility failed to obtain a current status for immunizations, failed to offer immunizations, and failed to obtain consent for immunizations. The findings include: 1. Resident #13 had diagnoses that included epilepsy, dysphagia, and depression. The Resident Care Plan (RCP) dated 1/22/2025 failed to identify a contraindication or allergy to any immunizations. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #13 had a Brief Interview of Mental Status (BIMS) score of 15 indicating intact cognition, and was independent with personal hygiene, transfers, and walking 150 feet. A review of Resident #13's clinical record identified that consent forms for vaccination administration forms were blank and unsigned. 2. Resident #282's diagnoses included sepsis, (a life-threatening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and facility policy for 1 of 3 residents, (Resident #13), reviewed for advance directives, the facility failed to offer a covid vaccine. The findings include: Resident #13's admission date was 10/22/2024 and had diagnoses that included epilepsy, dysphagia, and depression. The Resident Care Plan (RCP) dated 1/22/2025 failed to identify any contraindications with vaccination. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #13 had a Brief Interview of Mental Status (BIMS) score of 15 indicating intact cognition, and was independent with personal hygiene, transfers, and walking 150 feet. A review of Resident #13's clinical record identified that consent forms for vaccination administration were unsigned. An interview with the Director of Nursing Services (DNS) on 4/30/2025 at 9:18 AM identified that the Licensed Practical Nurse (LPN) or Nurse Supervisor was responsible for ensuring resident consent forms were signed no later than the second day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation, and interviews for two (2) nursing units, the facility failed to provide a clean, comfortable, and homelike environment. The findings include: Observations on 3/24/25 at 9:30 AM, 11:30 AM and 2:00 PM during a tour of the facility with the Director of Maintenance identified the following: 1.Handrails that were sticky were noted to have debris stuck on them, 2. Plastic kickboards on resident room doors on the North and South wings had noticeable streaks on the front and behind the board, 3. Shower room [ROOM NUMBER] wall tiles were missing with plastic covering the missing tiles on the walls, 4. The walls on the North and South wings had peeling wallpaper, 5. Resident door jams on Rooms #1, #3, #7, #23, #27 and #30 have a reddish-brown rust appearing substance. 6. Bed rails in Rooms #9, #27, and #31, were observed to have a reddish-brown appearing substance. Interview with the Director of Maintenance on 3/24/25 at 10:10 AM he stated he recently took over the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for abuse and/or neglect, the facility failed to ensure an allegation of abuse was reported immediately to the State Agency as required. The findings include: Resident #1's diagnoses included bipolar disorder with psychotic features, anxiety disorder and delusional disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of fifteen (15) indicative of intact cognition and was dependent on staff for toileting hygiene and transfers, and required substantial assistance with bed mobility. The Resident Care Plan dated 9/13/24 identified that Resident #1 had accusatory behaviors, refused care and services at times and has a history of making racial slurs with interventions that included to monitor for behaviors, allow the resident to calm down and reapproach as needed, resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for abuse and/or neglect, the facility failed to provide evidence that an allegation of abuse was investigated. The findings inlcude: Resident #1's diagnoses included bipolar disorder with psychotic features, anxiety disorder and delusional disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of eleven (11) indicative of moderately impaired cognition and was dependent on staff for toileting hygiene and transfers, and required substantial assistance with bed mobility. The Resident Care Plan dated 7/11/24 identified that Resident #1 had accusatory behaviors and refused care and services at times. Interventions included to monitor for behaviors, allow the resident to calm down and reapproach as needed, resident was to be a two-person assist with transfers and personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for abuse and/or neglect, the facility failed to ensure the resident was provided social services support timely after allegations of abuse. The findings include: Resident #1's diagnoses included bipolar disorder with psychotic features, anxiety disorder and delusional disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of eleven (11) indicative of moderately impaired cognition and was dependent on staff for toileting hygiene and transfers, and required substantial assistance with bed mobility. The Resident Care Plan dated 7/11/24 identified that Resident #1 had accusatory behaviors and refused care and services at times. Interventions included to monitor for behaviors, allow the resident to calm down and reapproach as needed, resident was to be a two-person assist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for two (2) of three (3) sampled residents (Residents #1 and #2) who were reviewed for an allegation of physical abuse, the facility failed to ensure Resident #1 was not punched by Resident #2. The findings include: Resident #1's diagnoses included dementia, depression, and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, did not exhibit any behaviors, and was independent with ambulating. The Resident Care Plan dated 9/26/24 identified Resident #1 had depression and anxiety. Interventions directed to administer medications as ordered, encourage participation in purposeful activities, psychiatric consult as needed, and schedule regular walks. Resident #2's diagnoses included depression, cardiomyopathy, and chronic kidney disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 had no memory recall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Residents #3) who were reviewed for an allegation of abuse, the facility failed to stop the provision of care and attempt again later when Resident #3 became agitated during incontinence care and failed to notify the charge nurse Resident #3 was resistive to care as outlined in the care plan. The findings include: Resident #3's diagnoses included bipolar disorder with psychotic features, anxiety, and delusional disorder. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #3 rarely or never made decisions regarding tasks of daily life, experienced hallucinations and delusions, and was dependent on staff for toileting, bathing, personal hygiene, dressing, bed mobility, and transfers. The Resident Care Plan dated 3/22/24 identified Resident #3 required assistance with daily living skills, was non-compliant with care, and exhibited accusatory behavior towards…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3)residents, (Resident #1), reviewed for elopement, the facility failed to supervise a resident who required assistance with ambulation resulting in the resident leaving facility grounds unsupervised The findings include: Resident #1's diagnoses included alcohol abuse, muscle weakness, difficulty in walking and a history of falling. The admission Nursing assessment dated [DATE] identified Resident #1 was alert with some forgetfulness, exhibited short-term memory loss and required assistance due to decreased range of motion in both the upper and lower extremities. The Resident Care Plan (RCP) dated 9/9/24 identified that Resident #1 required assistance with Activities of Daily Living (ADL's) with interventions that included to assist with bathing, dressing, hygiene, transfers and ambulation as ordered. Review of the Elopement Evaluation dated 9/7/24 at 8:37 PM identified that Resident #1 was not at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who was reviewed for the end of Medicare coverage and the appeals process, the facility failed to review the appeals decision and know that Resident #1 had won the insurance appeal that was filed and not discharge Resident #1 without giving him/her the option to remain at the facility for continued care. The findings include: Resident #1's diagnoses included cellulitis of right toe, generalized muscle weakness, Parkinson, anxiety, depression, and type 2 diabetes. The admission Resident Care Plan dated 7/23/24 identified Resident #1 had a self-care deficit, altered mood patterns, was at risk for falls, had discharge planning in place, and impaired skin integrity. Interventions directed assistance with daily living skills, transfers and ambulation; encourage resident to express feelings and provide realistic feedback, psychiatric consults; physical therapy as ordered,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews and review of facility documentation for one of three residents reviewed for abuse or neglect (Resident #2), the facility failed to report a resident-to-resident threat of bodily harm to the proper authorities. The findings include: 1. Resident # 2 was admitted with diagnoses that include dementia with agitation, schizoaffective disorder, Huntington disease and diabetes mellitus. A resident care plan (RCP) dated 4/26/2024 identified Resident #2 was a wandering/elopement risk and has a mood problem with a history of anger outbursts. The RCP directed to check the function of wander guard bracelet daily, assist to find own room, unit as needed, assist to identify sources of anxiety, provide gentle touch and redirection. An annual MDS assessment dated [DATE] identified Resident #2 had moderate cognitive impairment and was independent for bed mobility, transfer and walking with a walker. 2. Resident #12 was admitted with diagnoses that included chronic kidney disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation and interviews the facility failed to ensure a Registered Nurse was on duty 24 hours per day. The findings include: A review of the facility staffing identified RN #1 was scheduled until 7:00 AM July 7, 2024 and RN #5 was scheduled from 7:00 AM until 3:00 PM. All other licensed staff scheduled until 7:00 AM and scheduled to come in at 7:00 AM on 7/7/2024 were LPN's. Review of RN #1's facility timesheet for 7/6/2024 identified that she punched out of the facility at 6:04 AM on 7/7/2024. A review of the agency timesheet for RN #5 identified that she started her shift at the facility at 8:00 AM. Interview with the Administrator on 8/1/2024 at 1:00 PM identified she was contacted by the facility that the night supervisor- RN #1 had left the facility at 6:00 AM and that the day supervisor (RN #5) had not arrived at the facility until 8:00 AM. The Administrator further identified RN #1 had indicated she had coordinated with RN #5 to relieve her at 6:00 AM on 7/7/2024 as she needed to leave early for personal reasons. RN #1 indicated that she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #2) who was at risk for skin breakdown, the facility failed to ensure Resident #1's Conservator of Person was notified when the resident developed a pressure ulcer. The findings include: Resident #2's diagnoses included depression, cerebrovascular accident (stroke) with hemiplegia and hemiparesis, muscle weakness, benign neoplasm of meninges, depression, and acute kidney failure. The Resident Information Report identified Resident #1 had a Conservator of Person (COP). The annual Minimum Data Set assessment dated [DATE] identified Resident #2 had some memory recall deficits, required extensive assistance with turning and repositioning when in bed, getting in and out of the bed and chair, and toileting, was frequently incontinent of bowel always incontinent of bladder, had no pressure areas and had Moisture Associated Skin Damage (MASD). The Resident Care Plan dated 8/4/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies, and interviews for one of three sampled residents (Resident #3) who were reviewed for an allegation of neglect, the facility failed to ensure the resident was fed breakfast and failed to check and provide incontinent care during the 7AM-3PM shift. The findings include: Resident #3's diagnoses included dementia, anxiety, and speech and language deficits. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #3 rarely or never made decisions regarding tasks of daily life, required maximum assistance for eating, oral hygiene, toileting, upper body dressing, and personal hygiene, was totally dependent for bathing and lower body dressing, required substantial assistance with getting in and out of the bed and chair and was incontinent of bowel and bladder all the time. The Resident Care Plan dated 10/5/23 identified Resident #3 had a self-care deficit and required contact guard assistance with all meals, used a Kennedy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-19 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, policies and interviews for one sampled resident (Resident #4) who was transferred to an acute care hospital, the facility failed to re-admit the resident and serve the resident a thirty (30) day involuntary discharge notice when the resident was ready for discharge from the hospital. The findings include: Resident #4's diagnoses included depressive disorder, restless leg syndrome, chronic back pain, and morbid obesity. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #4 had no memory recall deficits, was dependent on staff for most activities of daily living and received a scheduled pain medication and an as needed pain medication. The social service note dated 11/16/23 at 10:50 AM the social worker was notified this morning Resident #4's room smelled like marijuana and there was a suspicion of drugs in the room. The note identified when the social worker approached Resident #4 at first, Resident #4 was defensive saying…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who were reviewed for pressure ulcer prevention, the facility failed to document weekly skin assessments to include measurements, staging, and characteristics of a current pressure ulcer, and failed to identify a new pressure ulcer prior to Resident #1 being transferred to the hospital, the new pressure ulcer was noted in the emergency department. The findings include: Resident #1's diagnoses included dementia with behavioral disturbance, anxiety, kyphosis depression, neurocognitive disorder with Lewy bodies, cerebral infarction, and osteoarthritis. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, was dependent with turning and repositioning while in the bed, getting in and out of the bed and chair and toileting and required extensive assistance with dressing, eating and personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-25 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation review, facility policy review, and interviews for 1 of 3 residents ( Resident # 16 ) who require assistance with transfers out of bed, the facility failed to transfer the resident out of bed per plan of care and for 3 of 3 residents (Resident #1, Resident #54 and #55) reviewed for ADLs, for Resident #1 under constant observation, the facility failed to respond to a sounding and illuminated call bell in a timely manner, for Resident #54 the facility failed to provide personal hygiene care including showering and shaving according to the plan of care, and for Resident #55, the facility failed to provide nail care according to the plan of care and for (Resident # 176), the facility failed to consistently provide ADL. The findings included: 1. Resident # 16's diagnoses included anxiety, chronic kidney disease, metabolic encephalopathy and hypertension. The quarterly MDS assessment dated [DATE] identified the resident was severely cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-25 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #55) reviewed for abuse, the facility failed to ensure appropriate staffing to provide the resident with timely care and services. The findings include: Resident #55's diagnosis included anxiety, morbid obesity, osteoarthritis, and chronic obstructive pulmonary disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #55 was cognitively intact (no cognitive deficit), and required the extensive assistance of 2 staff with bed mobility, the assistance of 1 staff with toilet use, and was occasionally incontinent of urine and frequently incontinent of bowel. The care plan dated 4/12/23 identified an allegation of abuse, neglect, related to lengthy call bell response times. Interventions included to provide requests for help with elimination in a timely manner. Interview with Resident #55 on 05/18/23 11:01 AM identified that there were no nurses aide Sunday night,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-25 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of the kitchen, facility policy and interviews, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner and failed to ensure the facility emergency food and water supply were within acceptable expiration dates. The findings included: Initial observation of the Kitchen area on 5/17/2023 at 9:22 AM noted hair covering on 3 of 3 dietary workers in the kitchen area and appropriate glove usage while collecting used breakfast dishware from the unit carts. Observation of the kitchen on 5/17/23 at 10:25 AM with the Director of Dietary identified the following: 1. a. thick dust on the floor and part up the back wall behind the open food prep area to the right of the kitchen entrance. b. A dietary aide was noted prepping food on a prep table to the right of the kitchen entrance with a box to his right on top of the prep table with a tray on top that contained a spilled granular substance, several open condiment cups, paper plates, a rubber band, several pieces of cut…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility Infection Control Program, observations, review of facility documentation and interviews for 2 of 2 ( Housekeeper #1 and Nurse Aide #1), the facility failed to follow the manufacturer's directions for disinfection of surfaces and the facility failed to ensure that COVID 19 outbreak for two employees ( NA # 12 and NA # 14) was reported to the state agency timely and for 1 of 2 residents reviewed for wound care for ( Resident # 7), the facility failed to ensure licensed staff used acceptable infection control practices when conducting wound care. The findings included: 1 .An interview with Housekeeper #1, on 5/18/23 at 9:17 AM, identified that when she uses the facility Sani-Cloth Bleach Germicidal Wipes to disinfect surfaces to prevent the spread of infection, she allows the disinfectant to remain on the surface for 2 minutes. Interview with NA #11, on 5/18/23 at 9:22 AM, identified that her understanding of the facility disinfectant Sani-Cloth Bleach Germicidal Wipes required a dwell time of 2-3 minutes. Interview with Infection Preventionist, RN #1,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility policy and interviews for 2 of 5 residents (Resident# 20) reviewed for dining, the facility failed to ensure staff provided a dignified dining experience and for 1 of 2 residents (Resident# 53) observed for dignity, the facility failed to ensure privacy of a urinary collection bag at the bedside free from public eyesight. The findings included: 1. Resident # 20's diagnoses included in part dementia, contractures, and aphasia. The Nurse Aide (NA) Care Card dated 4/26/2022 indicated Resident #20 required total assistance with feeding, to be seated in an upright position for all meals and to alternate liquids and solids and to provide small bites of food and sips of liquids. The physicians' orders dated 6/26/2020 directed to provide a NAS (no added salt) diet of puree texture with nectar thickened liquids with a fluid intake goal for between 1750-2100 cc's/day. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated that cognitive skills were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and interviews for 1 of 3 residents (Resident #32) reviewed for grievances, the facility failed to honor resident choice related to getting in and out of bed timely for activities. The findings include: Resident #32's diagnoses included Depressive Episodes, Heart Failure, Chronic Kidney Disease stage 3. The care plan for ADL's related to immobility and weakness dated 5/19/22 included interventions to assist with bathing, dressing, hygiene as ordered, to assist with transfers and ambulation as ordered and to provide Physical therapy, Occupational therapy and Speech therapy consults as ordered. The quarterly Minimum Data Set ( MDS) assessment dated [DATE] identified Resident #32 was cognitively intact and required extensive 2-person physical assist for bed mobility and transfers. The assessment also identified the resident required extensive one person assist for personal hygiene. Interview with Resident #32 on 05/18/23 at 11:50 AM identified she/he had not been getting out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and interviews for 2 of 6 residents (Resident # 13 and Resident # 16) reviewed for advanced directive, the facility failed to obtain a physician's order for the resident's advanced directive in accordance with facility practice. The findings include: 1. Resident # 13 was admitted on [DATE]. The resident's diagnoses included hypertension, depression, anxiety, diabetes mellitus type 2, cardiomyopathy, and hyperlipidemia. The admission MDS assessment dated [DATE] identified the resident was severely cognitively impaired, had memory problems and required limited supervision and oversight for most Activities of Daily Living (ADL). A review of the clinical record and the physician's order for May 2023 failed to reflect a physician's orders for the resident's Advanced Directive wishes. A review of the current physician's orders for May 2023 failed to reflect a physician's order of the resident's code status signed by the physician's orders. A review of the clinical record 5/24/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents (Resident #32) reviewed for grievances, the facility failed to educate the staff regarding the resident's resolution to be out bed for recreational activities. The findings include: Resident #32's diagnoses included Depressive Episodes, Heart Failure, Chronic Kidney Disease stage 3. The Resident Care Plan (RCP) for ADL's related to immobility and weakness dated 5/19/22 included interventions to assist with bathing, dressing, hygiene as ordered, to assist with transfers and ambulation as ordered and to provide Physical Therapy (PT), Occupational Therapy (OT) and Speech Therapy (ST) consults as ordered. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #32 as cognitively intact and required extensive 2-person physical assist for bed mobility and transfers. The assessment also identified the resident required extensive one person assist for personal hygiene. A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 1 of 6 residents( Resident # 39) reviewed for an allegation of mistreatment, the facility failed to ensure the resident was free from neglect. The findings included: Resident # 39 was admitted on [DATE]. The resident's diagnoses included anxiety disorders, right femur fracture, chronic kidney disease, hypertension, chronic pain, and muscle weakness. The admission MDS assessment dated [DATE] identified the resident was severely cognitively impaired, required extensive one-person physical assistance for bed mobility, toileting, personal hygiene and noted non-ambulatory. Additionally, the assessment identified no resistance to care and at risk for pressure ulcer but no pressure ulcer. A review of the grievance file dated 10/22 to 2/23 failed to identify any care concerns expressed by the resident and family members or conservatory. A review of the nurse's notes and social services note dated 10/22/23 to 2/2023 failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based clinical record reviews, review of facility documentation and staff interviews for 3 of 6 residents reviewed for abuse/ neglect (Resident # 36 and Resident # 39), the facility failed to report an allegation of neglect timely to the state agency and for (Resident #55), the facility failed to ensure the resident was free from neglect. The findings included: 1. Resident #36's diagnoses included generalized anxiety disorder, unspecified abnormalities of gait and mobility, and need for assistance with personal care. The admission Minimum Data Set assessment dated [DATE] identified Resident #36 as moderately cognitively impaired and required a one-person physical assist with bed mobility, transferring and toileting. The Resident Care Plan dated 5/5/23 identified Resident #36 required assistance with activities of daily living and alteration in elimination. Interventions directed to provide assistance to the resident with needed care and incontinence. Interview with Resident #36 on 5/18/2023 at 10:20 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents (Resident #55) reviewed for mistreatment, the facility failed to ensure a thorough investigation was conducted following an allegation of neglect. The findings include: Resident #55's diagnosis included anxiety, morbid obesity, osteoarthritis, and chronic obstructive pulmonary disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #55 was cognitively intact (no cognitive deficit) and required the extensive assistance of 2 staff with bed mobility, the assistance of 1 staff with toilet use, and was occasionally incontinent of urine and frequently incontinent of bowel. The care plan dated 4/13/23 identified that Resident #55 was incontinent at times, at risk for skin breakdown, and at risk for urinary tract infection. Interventions included to provide incontinence management care as needed, provide help with elimination in a timely manner, monitor for signs and symptoms of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and staff interview for 1 sampled for ( Resident # 23) reviewed for Preadmission Screening and Resident Review , the facility failed to accurately code the resident assessment an for 1 of 3 residents reviewed for discharge (Resident #174) the facility failed to accurately code the MDS to reflect the resident's current location. The findings included: 1 Resident #23's diagnoses included schizoaffective disorder, borderline personality disorder, and anxiety disorder. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #23 as cognitively intact and required extensive assistance with bed mobility, transfers, dressing, and toilet use. The Resident Care Plan dated 7/1/2022 identified the risk of altered mood pattern, use of psychotropic drugs and sleep pattern disturbance related to anxiety. Interventions directed for a psychiatric evaluation or follow-up per Medical Doctor (MD), social work follow-up, one to one visit to address concerns or needs, report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility policy and interviews for 1 resident (Resident # 23) reviewed for PASSR, the facility failed to ensure completion of a PASSR level 1 and level 2 in a timely manner. The findings include: Resident # 23's diagnoses included in part, Schizophrenia, post-traumatic stress disorder and anxiety. The annual MDS assessment dated [DATE] identified Resident #23 as cognitively intact. An interview and review of the Resident # 23's clinical record on the PASSR agency site, on 5/25/2023 with Social Worker (SW) #1 indicated the most recent PASSR completed on 3/29/2022 and not approved until 4/2023. Review of Resident #23's facility census with SW#1 further indicated Resident # 23 was originally admitted on [DATE] and was discharged home then readmitted on [DATE]. While reviewing the Agency PASSR site with SW #1, she indicated Resident #23 had an emergency Level of Care approved for 7 days that was completed on 7/8/2021 which noted an outcome the facility would be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility policy, and interviews for the only sampled resident (Resident #55) reviewed for respiratory care, the facility failed to develop a comprehensive care plan for the use of a sleep apnea device. The findings include: Resident #55's diagnosis included anxiety, morbid obesity, osteoarthritis, and chronic obstructive pulmonary disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #55 was cognitively intact (no cognitive deficit) and required the extensive assistance of 2 staff with bed mobility, the assistance of 1 staff with toilet use, and was occasionally incontinent of urine and frequently incontinent of bowel. Observation and interview with Resident #55 on 5/18/23 at 11:13 AM identified a Continuous Positive Airway Pressure (CPAP) device with a CPAP mask attached on the resident's bed side stand. The mask was stored uncovered. Resident #55 indicated that s/he used the CPAP sleep apnea device nightly and that the mask…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, facility policy review, and interviews for 1 of 2 sampled resident (Resident #72) reviewed for advance directives, the facility failed to maintain medical to accurately documented per policy when Cardiopulmonary Resuscitation (CPR) was implemented to meet professional standard of practice and for 1 of 2 residents (Resident #44) who was observed during Medication Administration, the facility failed to properly identify the resident prior to administering medication . The findings included: 1. Resident #72's diagnoses included dementia, atherosclerotic heart disease, atrial fibrillation, and cerebral infarction. The Resident Care Plan dated [DATE] identified Resident #72 as a new admission and required orientation and adjustment to the facility. Interventions included one to one visit to assist the resident in making a positive adjustment, advise/provide written admission information to resident and/or responsible party and explain to the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews for 1 of 1 sampled resident (Resident #62) reviewed for activities, the facility failed to ensure that activities meet the needs the resident. The findings include: Resident #62's diagnoses include cerebral infarction (stroke) with residual hemiplegia and hemiparesis, depression, and diabetes type 2. The annual MDS assessment dated [DATE] identified Resident #62 as intermittently inattentive and disorganized, totally dependent for transfers with assistance of two, required extensive assistance of two for bed mobility and dressing, extensive assistance of one for personal hygiene, supervision with assist of one for toileting and supervision and set up with assistance of one for eating. A Resident Care Plan dated 3/24/23 identified the resident's quality of life should be maintained or improved by providing activities of interest. Interventions included assessing and discussing resident's needs, interests, and ability to participate in activities of choice.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview for 1 of 2 residents (Resident # 3), the facility failed to ensure that staff consistently turn and repositioned the resident according to the plan of care. The finding include: Resident # 3's diagnoses included dementia, atrial fibrillation, anemia and osteoarthritis. The quarterly assessment dated [DATE] identified the resident moderately cognitively impaired, total dependence with ambulation and extensive two persons assistance with bed mobility, transfers, toileting and personal hygiene. Additionally, the assessment identified no pressure ulcer but at risk for pressure ulcer development with intervention to provide pressure reducing devices for chair and bed. The care plan for altered skin integrity dated 2/24/21 with revision 11/1/21. Intervention directed to ensure resident is repositioned every 2-3 hours each shift and to off load the resident's heel every shift. A review of the clinical record nurses notes and ADL flow sheets for October 2021 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility policy, and interviews for 1 of 1 resident (Resident# 50) who was reviewed for smoking, the facility failed to ensure that emergency fire safety supplies were available at the designated smoking area and staff was educated regarding smoking emergency procedures. failed to ensure education was provided regarding the emergency procedure. The finding include: Resident # 50's diagnoses included in part Schizophrenia, anxiety, depression, and anemia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #50 had no cognitive impairment required supervision with assistance of one person for dressing and independent for eating with set up. On 5/18/2023 at 11:00 AM an observation above the door leading into the courtyard had door signage indicating that this area is a designated smoking and no oxygen allowed. A seating area and table were also noted under a gazebo with a closed smoking/butt containment unit. An observation of smoking at 11:00 AM on 5/18/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, policy review and staff interviews for 1 of 1 resident (Resident #10) reviewed for indwelling urinary catheter, the facility failed to ensure the resident's urinary drainage bag was properly placed during a transfer. The findings include: Resident #10's diagnoses included quadriplegia, neuromuscular dysfunction of bladder, history of urinary tract infections, diabetes mellitus and peripheral vascular disease (blood circulation disorder). The quarterly MDS assessment dated [DATE] identified Resident #10 as alert and oriented and totally dependent with two staff for bed mobility, transfers, dressing, toilet use and personal hygiene. The MDS further identified Resident #10 required extensive assistance of one person for eating. A Resident Care Plan dated 2/24/23 identified the resident at risk and has a history of urinary tract infections secondary to urinary SP (suprapubic) tube. Interventions included assessing urine output, monitoring for temperatures, SP tube care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for 1 sampled resident (Resident # 7) reviewed for nutrition, the facility failed to consistently monitor the resident's weights according to policy and plan of care. The findings included: Resident #7's diagnoses included major depressive disorder, dysphagia, and type two diabetes mellitus. The admission Minimum Data Set assessment dated [DATE] identified Resident #7 was moderately cognitively impaired and independent with eating and drinking. The Resident Care Plan dated 11/16/22 identified a low concentrated sweets diet of regular texture, an unstageable heel wound and needed assistance with activities of daily living related to weakness and impaired mobility. Interventions directed to assist with eating as ordered, provide dietary consult and evaluation as needed and monitor dietary intake as ordered. A physician's order dated 11/3/22 directed to weigh on admission, then continue to weigh resident for four consecutive weeks post admission, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility policy, and interviews for the only sampled resident (Resident #55) reviewed for respiratory care, the facility failed to ensure a physicians order for a sleep apnea device and failed to ensure appropriate storage of a sleep apnea device mask. The findings include: Resident #55's diagnosis included anxiety, morbid obesity, osteoarthritis, and chronic obstructive pulmonary disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #55 was cognitively intact (no cognitive deficit) and required the extensive assistance of 2 staff with bed mobility, the assistance of 1 staff with toilet use, and was occasionally incontinent of urine and frequently incontinent of bowel. Observation and interview with Resident #55 on 5/18/23 at 11:13 AM identified a Continuous Positive Airway Pressure (CPAP) device with a CPAP mask attached. The mask was uncovered and stored on the bed side stand. Resident #55 indicated that s/he used the CPAP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, and interviews for 2 of 4 medication carts reviewed for bimonthly narcotic audits, the facility failed to ensure a systematic, routine reconciliation of narcotics in use and conduct bimonthly narcotic cart audits. The findings include: 1.a.Observations on 5/23/23 at 2:31 PM identified narcotic bimonthly audit flow sheet for North Star wing cart was missing the following audits: 2/23 (1), 3/23 (2), and 4/23 (1). b.Observation on 5/23/23 at 2:55 PM identified narcotic bimonthly audit flow sheet for South Center wing cart was missing the following audits: 2/23 (2), 3/23 (2), 4/23 (1). Interview with RN #1 DNS on 5/23/23 at 3:12 PM identified that she was responsible for bimonthly narcotic audits, which were not performed.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on environmental observations, resident screening during the initial tour, review of clinical records, review of facility policy, and interviews, the facility failed to ensure safe storage of over the counter medications on the North Star Unit closet, failed to discard an expired medication in the North Star/South Center medication room, failed to discard an expired medication on the South Center medication cart and for Resident #32 and Resident #55, the facility failed to ensure safe storage and evaluation of bedside medication use. The findings included: 1. During the initial tour of the facility on 5/17/23 at 11:21 AM on the North Star unit in the hallway where residents were present, a key pad door was noted to be closed, but was able to be opened when the handle was turned allowing entrance to the closet. Multiple over the counter medications were stored inside. Interview with LPN #1 on 5/17/23 at 11:38 AM identified that the door is usually locked and believed that the key pad had been broken…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, staff interviews and facility policy for 2 of 2 Residents (Resident #32 and Resident #65) reviewed for dental services, the facility failed to ensure that residents received timely dental care. The findings included: 1.Resident #32's diagnoses included Gastro-Esophageal reflux, Diabetes type 2, Depression. Interview with Resident #32 on 5/18/23 at 12:05 PM identified that s/he had a missing tooth, unable to use his/her partial plate, and that she had seen a dental hygienist some time ago but had received any dental care since. A physician's order dated 2/14/23 directed consults as ordered. A Registered Dental Hygienist consultation dated 3/9/23 identified a need for follow up with the dentist for a fractured tooth and possible decay. The annual Minimum Data Set assessment dated [DATE], identified Resident #32 was cognitively intact and required extensive assistance with bed mobility and personal hygiene. The care plan dated 3/31/23 identified Resident #32 required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on initial screening interviews, review of policy and staff interviews for 1 of 9 residents (Resident # 32), the facility failed to ensure the residents were offered snacks. The finding include: An Interview with Dietary Services Manager on 5/24/23 at 2:26 PM identified snacks and beverages are available on the cart in each resident's wing. Pudding, apple sauce, sandwiches, and ice cream are available in the day room of each wing as well. The Dietary Service Manger s further indicated snack times are set at 10:00 AM, 2:00 PM and 8:00 PM and staff have been made aware of where snacks are in kitchen for restocking. Interview with Resident #32 on 5/24/23 at 2:50 PM identified snacks are not offered to all residents. Resident #32 indicated s/he would like to be offered a snack and beverage of choice outside of lunch and dinner time. Interview with NA# 7 on 5/24/23 at 2:55 PM identified residents requested snacks during the day, and s/he offered residents a snack after breakfast and beverages during the day. NA#7 indicated s/he offered snacks and beverages daily to residents who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, the facility failed to maintain annual electrical service checks on Outpatient Patient Physical Therapy (OPPT) equipment. The findings include: During the tour of the physical department on 5/23/23 at 3:20 PM, the sticker on the electric stimulation and ultrasound equipment indicated the equipment was last serviced on 3/22/22. Interview with PTA#1 on 5/23/23 at 3:25 PM indicated the facility reopened its OPPT practice in February 2023 and was awaiting a patient referral prior to servicing the electrical stimulation and ultrasound equipment. PTA #1 further identified the equipment was to be serviced for electrical safety on an annual basis. Interview with DNS on 5/25/23 at 10:22 AM indicate that the electrical stimulation and ultrasound physical therapy equipment was overdue for electrical service. The DNS further indicated she would have her maintenance staff look into this matter. Although requested, facility policy regarding the servicing of electrical equipment was not provided.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-25 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, review of facility policy and interviews for 5 of 8 residents, (Residents # 1, 32, 50, 51 and 55), the facility failed to ensure resident equipment and supplies were maintained in a clean homelike manner. The findings included: 1. Resident #1's diagnoses included depressive episodes, diabetes mellitus type 2, and hypertension. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 cognition brief interview for mental status was noted with dashes (due to staff failure to complete) and noted the resident required extensive assistance for bed mobility, transferring, toileting and personal hygiene. 2. Resident #50's diagnosis included depression Unspecified, anxiety, malignant neoplasm of unspecified breast. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #50 was cognitively intact and required one-person physical assist for toileting and hygiene. Observations for Resident's #1 and #50 (roommates) on 5/17/23 at 3:03 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-02-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations,interviews, review of clinical records and facility policy for 5 residents observed for respiratory equipment (Resident #1, Resident #18, Resident #20, Resident #43 and Resident #57), the facility failed to ensure nasal cannulas were changed weekly. The findings include: 1. Resident #1's diagnoses included hypertension, acute respiratory failure, and chronic obstructive pulmonary disease (COPD). A significant change Minimum Data Set (MDS) dated [DATE] identified Resident #1 was cognitively intact and required extensive assistance of 1 for dressing. The MDS further identified Resident #1 required extensive assistance of 2 for bed mobility, personal hygiene and required oxygen therapy. A Resident Care Plan (RCP) dated 1/22/21 identified a problem with alteration in respiratory status related to COPD and respiratory failure. Interventions included to administer oxygen according to physician's order. A physician order dated 4/7/20 and updated through 2/10/21 directed to change oxygen tubing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-02-10 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations in the Dietary department, staff interviews and review of facility policy, the facility failed to ensure Dietary staff performed hand hygiene according to infection control standards and failed to ensure food contact surfaces were sanitized with the appropriate solution. The findings include: 1. Observation during a tour of the Dietary Department with [NAME] #1 (who was covering for the Food Service Supervisor) on 2/3/21 at 10:05 AM identified Dietary Aide (DA) #1 touched the front of her face mask with her ungloved right hand. Additionally, DA #1 picked up a knife with her right unwashed hand (that had just been in contact with her face mask) and proceed toward the ham to cut the ham, without the benefit of hand washing. Surveyor intervened and stopped DA #1. Interview with DA #1 at that time identified she did not was her hands after she touched her face mask because she was not aware she needed to perform hand hygiene after touching the mask. Interview with [NAME] #1 on 2/3/21 at 10:10 AM identified DA #1 should have washed her hands immediately after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-02-10 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #214) reviewed for accidents, the facility failed to assess Resident #214 to safely self-administer prescribed eye drops and topical medications. The findings include: Resident #214 was admitted to the facility on [DATE] with diagnoses that include COVID-19, generalized anxiety disorder and rhabdomyolysis. Physician's order dated 1/28/21 identified an order for Lotrisone Cream 1-0.05%, apply to left leg every day shift topically for venous stasis and Timolol Maleate Solution 0.25%, install one drop in both eyes one time a day. Physician's order dated 1/28/21 identified an order for Nystatin Powder 100,000 unit/gram, apply to groin, abdominal folds topically every day and evening shift for fungal rash. A 5 day Medicare Minimum Data Set, dated [DATE] identified Resident #214 was cognitively intact and required limited assistance of one-person physical support for personal hygiene. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-10 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of the facility documentation, and interviews for one of one sampled residents reviewed for a specific care request (Resident #314), the facility failed to honor Resident #314's request to have only female staff provide personal and incontinent care. The findings include. Resident #314's diagnoses included COVID-19, acute respiratory failure, and congestive heart failure. An admission Minimum Data Set, dated [DATE] identified that Resident #314 was moderately cognitively impaired and required extensive assistance of two for bed mobility. Interview with Licensed Practical Nurse (LPN) #4 on 2/8/21 at 1:00 PM indicated that she admitted Resident #314 on 1/15/21 and Resident #314 requested that only female Nurse Aides (NA's) provide personal/incontinent care while Resident #314 resided in the facility. LPN #4 further indicated that she had verbally informed the next shift during report of Resident #314's request to have only female NA's provide personal/incontinent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-02-10 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of the facility documentation, interviews, and review of policy and procedures for one of three residents reviewed for mistreatment (Resident #314), the facility failed to develop an initial comprehensive baseline care plan for a resident who requested to have only female staff provide personal/incontinent care. The findings include. Resident #314's diagnoses included COVID-19, acute respiratory failure, and congestive heart failure. An admission Minimum Data Set, dated [DATE] identified that Resident #314 was moderately cognitively impaired and required extensive assistance of two for bed mobility. Interview with Licensed Practical Nurse (LPN) #4 on 2/8/21 at 1:00 PM indicated that she admitted Resident #314 on 1/15/21 and Resident #314 requested that only female Nurse Aides (NA's) provide personal/incontinent care while Resident #314 resided in the facility. LPN #4 further indicated that she had verbally informed the next shift during report of Resident #314's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy and staff interviews for 1 of 3 residents (Resident #26) reviewed for pressure ulcers, the facility failed to ensure there was consistent offloading of Resident #26's heels. Resident #26 was admitted with diagnoses that included dementia with behavioral disturbance, fibromyalgia, bipolar depression, hypertension, atherosclerosis, osteoarthritis and contractures. A Resident Care Plan (RCP) dated 10/7/20 identified a problem of being dependent on staff for activities of daily living. Interventions included to transfer Resident #26 with assistance of 2 staff using a mechanical lift. The quarterly Braden Scale at Risk assessment dated [DATE] identified a significant risk for pressure ulcers. A significant change Minimum Data Set (MDS) dated [DATE] identified Resident #26 was severely cognitively impaired and did not reject care. Additionally, the MDS identified Resident #26 required extensive assistance of 1 for bed mobility, dressing, eating and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, and interviews for 1 of 5 sampled residents (Resident #28) reviewed for nutrition, the facility failed to complete weekly weights and failed to ensure the Dietician reassessed Resident #28 when he/she developed a significant weight loss. The findings include: Resident #28's diagnoses included chronic obstructive pulmonary disease, major depressive disorder, vascular dementia with behavioral disturbance and mood disorder. A quarterly Minimum Data Set, dated [DATE] identified Resident #28 was moderately cognitively impaired and required total dependence with two-person physical support for transfers and bed mobility. A Resident Care Plan (RCP) dated 12/10/20 identified a problem with requiring a therapeutic diet due to a history of diabetes and non-compliance with following dietary orders. The RCP also identified a therapeutic 10% weight loss noted in 6 months, Resident #28 recently working with Occupational (OT) and Speech Therapy (SLT)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, facility policies, and staff interviews for 1 of 3 residents observed during medication administration (Resident #46) the facility failed to ensure the correct dose of a medication was received from the pharmacy according to the physician's order. The findings include: Resident # 46's diagnoses included acute kidney failure, hypertension, and cerebral infarct. A physician's order dated 1/6/21 identified a reduction of Sertraline (an antidepressant medication) from 50 mg daily to 25 mg daily. A Resident Care Plan (RCP) dated 1/8/21 identified a problem with depression. Interventions included to allow Resident #46 to express feelings, allow time to express him/herself, medications as ordered, psychology consult as indicated, and report ineffectiveness of medications. Observation of medication administration on 2/8/21 at 9:10 AM with LPN #1 identified LPN #1 breaking a Sertraline 50 mg tablet in half with gloved hands. LPN #1 was unable to identify the facility policy on breaking medication in half and identified the medication was scored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-10 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and review of facility policy, the facility failed ensure IntraVenous (IV) solutions stored in the Emergency Box (E-box) were not expired. The findings include: On [DATE] at 11:50 AM, an observation of the Emergency Medication Box (E-Box) with RN #1 identified the E-Box contained two 50 milliliters (ml) IV bags of Normal Saline with an expiration date of [DATE] (10 months past the expiration date), four 50 ml IV bags of D5W with an expiration date of [DATE] (7 months past the expiration date), and one 1000 ml IV bag of Potassium Chloride 20 Milliequivalents in Dextrose and Normal Saline with an expiration date of [DATE] (3 months past the expiration date). Interview with RN #1 on [DATE] at 12:00 PM identified that she was responsible to check the IV E-box weekly. She further stated that Nursing Supervisors were also responsible to check the IV E-box and that there was not a process in place to track if weekly checks were completed. She additionally identified the IV E-box had not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review for 1 of 3 sampled residents (Resident #40) reviewed for pressure ulcers, the facility failed to ensure interventions to prevent a pressure ulcer were documented as completed. The findings include: Resident #40's diagnoses included dementia without behavioral disturbances, peripheral vascular disease, iron deficiency anemia secondary to blood loss (chronic) and COVID-19. A quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #40 had moderately impaired cognition with short and long term memory deficits, required extensive assistance with bed mobility, transfers, dressing, personal hygiene and toilet use. The MDS further identified that Resident #40 was frequently incontinent of bowel and bladder, was at risk for pressure ulcer development and did not have a history of unhealed pressure ulcers. A Resident Care Plan dated 11/19/20 identified that Resident #40 tested positive for COVID-19. Interventions included antibiotic therapy, monitor temperature and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, review of facility documentation and policy for 2 of 4 residents (Resident #9 and Resident #44) reviewed for transmission based precautions, the facility failed to ensure Personal Protective Equipment was removed before exiting a resident room and failed to ensure hand hygiene was performed. Resident #9's diagnoses included COVID-19 exposure and dementia. A Resident Care Plan dated 2/4/21 identified a problem of being potentially exposed to COVID-19. Interventions included to observe Resident #9 for signs and symptoms of COVID-19 and directed a 14 day quarantine to include droplet precautions and staff were required to use full PPE. Resident #44 diagnoses included dementia and Parkinson's disease. A Resident Care Plan dated 2/4/21 identified a problem of being potentially exposed to COVID-19. Interventions included to observe Resident #44 for signs and symptoms of COVID-19 and directed a 14 day quarantine to include droplet precautions and staff were required to use full PPE. Resident #9 and Resident #44 were roommates. A sign posted on the room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.9M
Net patient revenuemost recent cost report
-14.5%
Operating marginrevenue minus expenses
$1.1M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 70%Medicare 5%Other / private 25%

About 70% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$351per resident / day
operating cost
$10,680per month
≈ monthly operating cost
$307per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075113. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next