Vanderman Place
595 Valley Street, Willimantic, CT 06226 · For profit - Limited Liability company · 124 certified beds · (860) 450-7060 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.9% | 18.0% | 15.4% | typical |
| Long-stay residents who lose too much weight | 4.0% | 6.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.1% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.3% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 61.2% | 22.3% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.0% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.0% | 16.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 26.0% | 17.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.1% | 4.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.7% | 24.7% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 26.9% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.1% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 96.4% | 69.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 23.9% | 24.3% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 9.7% | 10.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.24 | 2.06 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.26 | 1.46 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 54 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 55.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 49% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.9%CMS range 32.2–58.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.0%CMS range 6.4–15.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 55.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 60.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 90.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.8%CMS range 4.1–15.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.25 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 124 beds and averages 103.8 residents a day — about 84% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.67 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.74 hrs/resident/day on weekends vs 4.12 on weekdays — 9% thinner on weekends. RN hours go from 0.57 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 33% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
51 citations, most serious first. The 11 most serious are shown; the remaining 40 are one tap away and print in full.
- Actual harm · Gcited before2020-09-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the clinical record, staff interviews, a review of the facility documentation, and a review of the facility policy for 1 of 2 residents (Resident #47) reviewed for accidents, the facility failed to provide adequate supervision to prevent a fall that resulted in an injury. The findings include: Resident (R) #47 was admitted to the facility on [DATE] with diagnoses that included dementia with behavioral disturbance, major depression, and congestive heart failure. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified moderate cognitive impairment, required limited assistance of one person for transfers, toileting, personal hygiene and ambulating in the room and hallway. Additionally, R #47 had unsteady balance when moving from a seated to a standing position, while walking, turning around, and was only able to stabilize with human assistance. The physical therapy Discharge summary dated [DATE] identified R #47 was a fall risk and required stand by and contact guard assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-23 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the tour of the kitchen, observations, review of facility policy and staff interviews, the facility failed to ensure hair coverings were worn while in the kitchen. The facility failed to ensure food was consistently labeled and dated and expired foods were discarded. The findings included: Tour of the kitchen on 5/19/25 at 9:57 AM during the initial walk through with the Administrator identified the following: 1.an Observation on 5/19/25 at 9:57 AM of Cook#1 in the kitchen without hair covering. Interview with Cook#1 on 5/19/25 at 9:57 AM indicated hair covering should be on while in the kitchen. [NAME] #1 also indicated he/she had a hat on but forgot to put it back on when he/she reentered the kitchen. b. Observation on 5/19/25 at 10:05 AM of the walk-in refrigerator identified 3 bags of waffles were opened with no labels of when it was opened or used by date. Observation further identified cooked turkey dated 5/16/25 with no label of a used by date. Interview with [NAME] #1 on 5/19/25 at 10:05 AM indicated food items should indicate when they were cooked and when items…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-23 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation and staff interviews for 5 of 5 residents (Residents 24, 55, 56 and # 73) reviewed for Psychotropic medications, the facility failed to ensure informed consent for the use of a new psychotropic medication was obtained from the responsible party prior to the use of the medication. The findings included: 1. Resident #22's diagnosis included cognitive deficits following a cerebral infarction, unspecified intellectual disabilities and major depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #22 had severe cognitive impairment, The care plan dated 1/14/2025 indicated in part Resident #22 had a communication problem related to history of intellectual disability and cognitive deficits. Interventions included: to anticipate and meet needs, speech therapy as indicated, use of communication techniques which enhance interaction. A psychiatric prescribers note dated 2/05/2025 indicated Resident #22 was able to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of Wings 2 and 3 and staff interviews, the facility failed to ensure the medication refrigerator was free of food items and failed to keep medication rooms clean. The facility failed to ensure a medication cart was secure and accessible to only licensed staff. The findings included: 1 a. Observation on 5/23/25 at 11:45 AM of Wing 3 medication room with LPN #5 identified the following: The bottom door shelf of the medication refrigerator was observed to have an opened 12-ounce bottle of a tan-colored drink that had a manufacturer label indicating 20 grams of protein and with vanilla cream flavor. LPN #5 indicated the drink was not an item used by the facility. There were no labels indicating if the drink belonged to a resident. The shelf in the medication refrigerator was also noted to be stained with orange and tan residue. The medications stored in the refrigerator included: 2 boxes of formoterol fumarate 20mg/2ml vials (a medication used to treat respiratory conditions like asthma and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations , review of the facility Infection Control program, review of policy and interviews, the facility failed to ensure staff performed hand hygiene after providing care to a resident on Enhanced Barrier Precautions [EBP] and for 1 of 1 resident reviewed for wounds (Resident #52), the facility failed to ensure staff disposed of used gloves in a sanitary manner and failed to perform appropriate hand hygiene during a dressing change and failed to wear appropriate Personal Protective Equipment ( PPE) for a resident on precaution. The findings included: 1.An observation on 5/21/2025 at 6:25 AM identified NA #1 and NA #2 coming out of Resident #22 and roommate's room (signage for Enhanced Barrier Precautions [EBP] and Personal Protective Equipment (PPE) set up were noted outside the room) and into the hallway starting to walk down the hall. NA #1 had a used glove in his/her right hand, and nurse aides had not completed hand hygiene before coming out of the room. An interview with NA#1 identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility documentation, facility policy review and staff interviews for 3 out of 6 residents (Residents #30, # 75, 193) reviewed for abuse, the facility failed to ensure each resident was free from abuse. The findings included. 1. a. Resident #30's diagnosis included hemiplegia, hemiparesis, aphasia and anxiety. The annual Minimum Data Set (MDS) assessment dated [DATE] indicated mild cognitive impairment. The care plan dated 3/3/2025 indicated Resident #30 was involved in an altercation with roommate (Resident #31) on 12/23/2024. Interventions included 1:1 visits with the social worker, offer a room change and place with an appropriate roommate, refer to psychiatric services for follow up and for staff to monitor for signs and symptoms of any changes in resident's moods or behaviors and address promptly. b. Resident #33's diagnosis included adjustment disorder and depressive episodes. The quarterly MDS assessment dated [DATE] indicated Resident #31 was cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, review of policy and interviews for 1 out of 6 residents (Resident #193) reviewed for abuse, the facility failed to ensure staff immediately reported an episode of verbal abuse to the Administrator, the Director of Nursing Services, local authorities, start the investigation and timely report the abuse to the state agency. The findings included: 1 a Resident #81's diagnosis included adjustment disorder with mixed anxiety and depressed mood. The care plan dated 4/14/2025 indicated Resident #81 had a diagnosis of major depression, sad and anxious mood. Interventions included: 1:1 visits by the social worker for venting, socialization and emotional support. The care plan further indicated Resident #81 had potential for trauma related to medical condition, pending surgical procedure and depression/anxiety. Interventions included: to assist the residents to identify triggers and measures that relieve anxiety and to observe for adjustment difficulties. The care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and interviews for the only residents (Resident # 87), reviewed for hospitalization, the facility failed to ensure staff notified the resident and responsible party in writing of reason for transfer/discharge to the hospital. The findings include. Resident #87's diagnosis included Gastroesophageal Reflux (GERD) without bleeding, gastrostomy status, dysphagia and cerebral infarction. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #87 had moderate cognitive difficulty. The care plan dated 5/22/2025 indicated Resident # 87 had a potential for bleeding secondary to use of anticoagulation therapy secondary to a new Cerebrovascular Accident (CVA). Intervention included: to administer medication as ordered, laboratory work as ordered, observe for adverse side effects and notify the physician immediately. The progress note dated 5/23/2025 at 5:36 AM indicated Resident #87 vomited a large amount of dark black emesis, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observation, record review, and staff interviews for 1 of 4 residents reviewed for Abuse (Resident # 63),the facility failed to ensure a person-centered care plan with identified interventions for known behaviors and for 1 of 1 resident reviewed for positioning (Resident #30), the facility failed to develop and implement a care plan that addressed the resident's refusal of a hand splint. The findings included: 1.Resident #63's diagnoses included dementia, anxiety disorder and Alzheimer's disease. The care plan initiated 1/9/25 and revised on 3/25/25 identified, Resident #63 has the potential for elopement; wanders self-propelling in wheelchair, at times can be intrusive wandering, disrupting others and poor self-awareness. Interventions include attempting to redirect when wandering, encouraging participation in recreational activities, and observing for safety. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #63 was cognitively impaired. The MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on, review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents reviewed (Resident # 55) reviewed for unnecessary medication, the facility failed to ensure medications were given according to physician's orders. The findings include: Resident #55 's diagnoses included unspecified dementia, paranoid schizophrenia and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #55 was cognitively impaired and required supervision/ touching assistance with eating, oral hygiene and maximal assistance for personal hygiene. The care plan dated 4/1/25 identified Resident #55 requires psychotropic drugs for dementia schizophrenia and appetite stimulant (Haldol, Prozac, Remeron, trazadone). Interventions included administering medications as ordered; monitor for therapeutic effect and side effects of medication; complete behavior monitoring sheets every shift. a.A physician's order dated 4/10/25 directed Haloperidol Tablet 0.5 MG Give 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of the facility Infection Control Program, facility documents and interview, the facility failed to ensure staff were offered education regarding the Covid 19 vaccination and alternative locations to receive the vaccine if the facility was unable to obtain the vaccine to offer to staff. The findings include: An interview with the Infection Control Nurse, Assistant Director of Nursing Services (ADNS) on 5/21/2025 at 11:50 AM identified she/he was not offered the Covid-19 immunization, and no education was provided about the Covid-19 vaccine or where the vaccine could be obtained if the facility was unable to offer and provide the vaccine. The ADNS further indicated the facility was unable to obtain the Covid 19 vaccine from the pharmacy for facility staff.
Show the remaining 40 citations
- Potential for harm · Dcited before2025-05-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY [NAME], [NAME] P. Based on clinical record review, facility documentation review, facility policy review, and interviews for four of four residents (Resident #1 and #3) reviewed for comprehensive care plans, the facility failed to ensure the care plans included bed rail usage/interventions. The findings include: 1. A. Resident #1's diagnoses included dementia and contractures. Physician order dated 1/28/2025 directed to provide half side rails on every shift. The Significant Change Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of zero out of fifteen (0/15), indicative of severe impaired cognition and was dependent with ADLs (activities of daily living). The Resident Care Plan (RCP) dated 2/15/2025 identified Resident #1 had an ADL self-care deficit related to dementia. Interventions directed required staff to turn and reposition in bed and allow staff to maximize independence with turning and repositioning in bed. A nursing quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-01 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for four of four residents (Resident #1, #2, #3, and #4) reviewed for quality of care, the facility failed to provide education and obtain consents for use of bed rails, and the facility failed to date completed bed rail testing/audits, and failed to perform bed rail audits at six-month intervals in accordance with facility policy, and failed to ensure staff accurately performed a side rail test for risk of entrapment per device manufacture guidelines. The findings include: 1. A. Resident #1's diagnoses included dementia and contractures. Physician order dated 1/28/2025 directed to provide half side rails on every shift. The Significant Change Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of zero out of fifteen (0/15), indicative of severe impaired cognition and was dependent with ADLs (activities of daily living). The Resident Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for behaviors, the facility failed to ensure that behavior monitoring was completed on a resident receiving antipsychotic medications. The findings include: Resident #1's diagnoses included anxiety disorder, schizoaffective disorder and bipolar disorder. A physician's order dated 10/9/24 directed to administer Aripiprazole 5 milligram (mg) tablet by mouth at bedtime for bipolar disorder. A physician's order dated 6/11/24 directed to administer Cariprazine (an antipsychotic medication used to treat schizophrenia, bipolar disorder and major depression) 6 milligram (mg) capsule by mouth once daily. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of fifteen (15) indicative of intact cognition and was dependent on staff for transfer assistance. The Resident Care Plan (RCP) dated 12/26/24 identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #2) reviewed for hospitalizations, the facility failed to ensure complete and accurate documentation including an oxygen level when the resident was noted to have increased respirations and breathing heavily, provider notification and ensuring documentation of a physician's order related to a Emergency Department (ED) transfer. The findings include: Resident #2's diagnoses included acute and chronic respiratory failure, congestive heart failure, chronic kidney disease and kidney failure. The Resident Care Plan (RCP) dated 1/15/24 identified that Resident #2 has altered cardiovascular status related to atrial fibrillation (irregular heartbeat) with interventions that included to assess for chest pain, shortness of breath, monitor vital signs and notify the physician of significant abnormalities, and monitor/document/report as needed any changes in lung sounds on auscultation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) who was at risk for elopement , the facility failed to develop an at risk for elopement care plan . The findings include: Resident #1's diagnoses included Parkinson's disease, dementia with behavioral disturbances, adjustment disorder (excessive reactions to stress) and repeated falls. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of fifteen (15) indicative of intact cognition and required supervision assistance with transfers and ambulation with a walker. Review of the Elopement Risk Evaluation dated 6/24/24 identified that Resident #1 was at risk for elopement. A nurse's note dated 9/7/24 at 9:21 AM identified that the resident insisted on leaving the facility to attend church and he/she was unable to be redirected. The nurse supervisor followed the resident out the front door,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for elopement, the facility failed to obtain a physician's order timely for a Wanderguard to be placed after the resident was identified as at risk for elopement and failed to ensure that staff was monitoring the placement and functionality of the Wanderguard in accordance with facility policy. The findings include: Resident #1's diagnoses included Parkinson's disease, dementia with behavioral disturbances, adjustment disorder (excessive reactions to stress) and repeated falls. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of fifteen (15) indicative of intact cognition and required supervision assistance with transfers and ambulation with a walker. Review of the Elopement Risk Evaluation dated 6/24/24 identified that Resident #1 was at risk for elopement. There was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-11 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) residents (Resident #4) reviewed for a room change, the facility failed to ensure a room change was documented and social service support was provided regarding a room change. The findings include: Resident #4's diagnoses included major depressive disorder and conversion disorder (mental health issues causing physical symptoms). The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #4 had a Brief Mental Interview for Mental Status (BIMS) of fifteen (15) indicative of intact cognition and was independent with bed mobility and required moderate assistance for transfers and ambulation. Review of the facility census identified that Resident #4 was admitted to the facility on [DATE] and his/her room was changed on 1/17/23. A nurse's note dated 1/17/23 at 4:34 AM identified that Resident #4 expressed agitation with the roommate's behaviors of blasting music and television during the night. A voice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-02 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews, for 3 of 4 residents (Resident #6, 13 and 229), the facility failed to ensure advance directives were reviewed with the resident or the resident representative to ensure that their choices were honored. The findings include: 1. Resident #6 was admitted to the facility on [DATE] with diagnoses that included osteoarthritis of the left knee, bipolar disorder, and schizophrenia. The admission record also identified that Resident #6 had a conservator of person (COP). The quarterly MDS dated [DATE] identified Resident #6 had intact cognition and required assistance of one staff member with transfers and bathing. The care plan dated [DATE] identified Resident #6 had an advance directive status of full code, (full code means that if a person's heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive. This process can include chest compressions, intubation, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-02 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, facility policy and interviews, the facility failed to ensure annual competencies were completed timely for facility nursing staff. The findings included: A request was made on 5/1/23 for documentation of annual nursing competencies for 2021, 2022, and 2023 for licensed nursing staff. The facility failed to provide any documentation regarding completion of annual competencies. Interview on 5/2/23 at 11:23 AM with the DNS identified she was unable to locate any requested documentation showing completion of annual competencies for licensed nursing staff, but that competencies were completed during new hire orientation. The DNS also identified that the facility did not have a set time frame for completion of annual competencies, and that competencies were completed as they come up, if we notice they haven't been done in a while. The DNS was also unable to identify a timeframe when the last annual competencies were completed. Interview with LPN #4 on 5/2/23 at 1:52 PM identified she could not remember the last time she completed annual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-02 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility documentation, facility policy, and interviews, the facility failed to ensure hair nets and beard guards were worn in the kitchen, that employee food was not stored in resident refrigerators, and sanitizing solutions were adequate to disinfect surfaces in the kitchen. The findings include: 1. Observation on 4/25/23 at 9:50 AM identified the Dietary Supervisor carrying food into the walk-in refrigerator with his beard guard bunched up under his chin against his neck with the 4 - 5-inch chin hair not restrained. Dietary Aide #1 was standing in the kitchen next to the counter with his hair net in a bowl shape on the top of his head above ear level with 50% (3- 4 inches of his hair) not restrained or covered. Dietary Aide #2 was exiting the dish room in the kitchen carrying clean dishes with her hair net in a bun with pieces hanging at the top of her head with at least 75% of her hair not restrained. Interview with the Dietary Supervisor on 4/25/23 at 9:51 AM indicated he was putting out the food that was delivered and indicated that the hair…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-02 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, facility policy and interviews the facility failed to ensure the annual 12 hour required in-service training was completed timely for nurse aide staff. The findings include: A request was made on 5/1/23 to the facility to provide documentation showing completion of the annual required 12 hours of nurse aide in-service training for 2021, 2022, and 2023. Interview on 5/2/23 at 11:23 AM with the DNS identified she was unable to locate any documentation showing completion of the annual required 12 hours of in-service training for facility nurse aide staff. The DNS identified the facility did not have a set time frame for completion of the in-service training and they were completed as they come up, if we notice they haven't been done in a while. The DNS also failed to identify the date that the last annual in-services were completed. Interview with NA #3 and NA #4 on 5/2/23 at 1:58 PM identified they could not remember the last time they had completed any type of nurse aide training. NA #3 identified she could not remember when the last time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one sampled resident (Resident #33) who was calling out to the staff, the facility failed to treat the resident with respect and dignity. The findings include: Resident #33's diagnoses included vascular dementia without behavioral disturbance, anxiety, and mild cognitive impairment. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #33 rarely or never made decisions regarding tasks of daily life, had disorganized thinking, difficulty focusing and exhibited physical behaviors towards others. The nurse's note dated 2/24/22 at 2:45 PM identified a staff member reported to the Director of Nursing (DON) and Administrator that last evening another staff member told Resident #33 to shut up. The note indicated when following up with Resident #33, he/she was alert to himself only and confused and Resident #33 was unable to give any account of the evening before. When asked if Resident #33 had any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-02 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #3) reviewed for care planning, the facility failed to invite the resident to the care plan meetings, and for 1 of 2 residents (Resident #6), the facility failed to ensure that care plan meetings were held timely. The findings include: 1. Resident #3 was admitted to the facility with diagnoses that included stroke affecting the right side. The quarterly MDS dated [DATE] and 6/22/22 identified Resident #3 had intact cognition. Review of the Interdisciplinary Care Conference Form dated 6/28/22 identified the meeting was attended by the MDS coordinator, Social Worker, dietary and Recreation, however, Resident #3 did not sign in as having attended. The quarterly MDS dated [DATE], 12/15/22, and 1/5/23 identified Resident #3 had intact cognition. Review of the Interdisciplinary Care Plan Schedules from 7/1/22 through 4/2023 identified Resident #3 had scheduled care plan meetings on 9/29/22,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policies and interviews for one of three sampled residents (Resident #33) who were reviewed for an allegation of mistreatment, the facility failed to report the allegation to the Administrator or the Director of Nursing at the time the allegation of mistreatment was identified. The findings include: Resident #33's diagnoses included vascular dementia without behavioral disturbance, anxiety, and mild cognitive impairment. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #33 rarely or never made decisions regarding tasks of daily life, had disorganized thinking, difficulty focusing and exhibited physical behaviors towards others. The nurse's note dated 2/24/22 at 2:45 PM identified a staff member reported to the Director of Nursing (DON) and Administrator that last evening another staff member told Resident #33 to shut up. The note indicated when following up with Resident #33, he/she was alert to himself only…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-02 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 2 of 2 residents (Resident #33 and 36), who had been transferred to the hospital, the facility failed to notify the Office of the State Long-Term Care Ombudsman of the hospital transfers. The findings include: 1. Resident #33 was admitted to the facility in February 2021 with diagnoses that included vascular dementia, psychotic disturbance, mood disturbance, and anxiety. a. Review of the census form identified Resident #33 was transferred to the hospital and admitted on [DATE]. Review of the census form identified Resident #33 was readmitted to the facility on [DATE]. b. Review of the census form identified Resident #33 was transferred to the hospital on 1/30/23. Review of the census form identified Resident #33 was readmitted to the facility on [DATE]. 2. Resident #36 was admitted to the facility in December 2022 with diagnoses that included diabetes mellitus, and end stage renal disease. Review of the census form…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interview for 1 of 3 residents (Resident #33) who was reviewed for an allegation of mistreatment, the facility failed to review and revise the care plan after a witnessed allegation of mistreatment, and for 1 of 2 residents (Resident #63) reviewed for accidents, the facility failed to develop and implement a comprehensive care plan related to smoking. The findings include: 1. Resident #33's diagnoses included vascular dementia without behavioral disturbance, anxiety, and mild cognitive impairment. The quarterly MDS dated [DATE] identified Resident #33 rarely or never made decisions regarding tasks of daily life, had disorganized thinking, difficulty focusing and exhibited physical behaviors towards others. The nurse's note dated 2/24/22 at 2:45 PM identified a staff member reported to the DNS and Administrator that last evening another staff member told Resident #33 to shut up. The note indicated when following up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #33) who was reviewed for allegation of mistreatment, the facility failed to review and revise Resident #33's care plan to prevent the reoccurrence and protect the safety of residents after a witnessed allegation of mistreatment. The findings include: Resident #33's diagnoses included vascular dementia without behavioral disturbance, anxiety, and mild cognitive impairment. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #33 had severe cognitive impairment, required extensive assistance with bed mobility and transfer. The nurse's note dated 2/24/23 at 2:45PM identified a staff member reported to the DON and the Administrator that last evening another staff member told Resident #33 to shut up. when following up with Resident #33, he/she was alert to himself only and confused. Resident #33 was unable to give any account of the evening before. When asked if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1of 4 residents (Resident #5) reviewed for medication administration, the facility failed to follow the physician's orders, for 1 resident (Resident #10) reviewed for quality of care, the facility failed to ensure communication while on leave of absence (LOA) or maintain records of when resident went LOA to the day program and for 1 resident (Resident #74) reviewed for blood glucose monitoring, the facility failed to add parameters of notification to the physician for blood sugars outside of normal parameters. The findings include: 1. Resident #5 was admitted to the facility with diagnoses that included gastroparesis, irritable bowel syndrome, and dementia. The quarterly MDS dated [DATE] identified Resident #5 had moderately impaired cognition and required limited assistance with dressing and personal hygiene. A physician's order dated 2/17/23 directed to give Erythromycin Base 250 mg tablet every 8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interviews, for 1 of 2 residents (Resident #63) reviewed for accidents, the facility failed to follow the smoking policy, including completing a smoking assessment, care plan and education for a resident who was actively smoking. The findings include: Resident # 63 was admitted to the facility on [DATE] with diagnoses that included metabolic encephalopathy, anemia, and generalized muscle weakness. The admission nursing assessment dated [DATE] identified that Resident #63 reported he/she quit smoking 2 weeks prior to admission. The initial care plan dated 11/26/22 identified Resident #63 did not smoke and failed to identify a recent history of tobacco use. A nursing note dated 2/9/23 at 7:02 PM identified that Resident #63 requested to smoke at the facility and that a smoking assessment had been requested. A subsequent nursing note dated 2/17/22 at 2:15 PM identified that Resident #63 was out to smoke with other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interview for 1 of 5 residents (Resident #229) reviewed for nutrition, the facility failed to ensure weights were completed per facility policy and physician's orders. The findings include: Resident #229's hospital Discharge summary dated [DATE] identified Resident #229 weighed 84.7 lbs. Resident #229 was admitted to the facility on [DATE] with diagnoses that included moderate protein calorie malnutrition, diabetes, and hypercholesterolemia. A physician's order dated 4/7/23 directed to weigh the resident on admission, and weekly for 4 weeks, then monthly unless otherwise indicated. The end date for this order was 4/8/23. Review of progress notes dated 4/7/23 - 4/25/23 did not reflect the resident had refused to have his/her weight obtained. Review of the clinical record identified Resident #229 weighed 88.2 lbs. on 4/10/23. The admission MDS dated [DATE] identified Resident #229 had intact cognition and required extensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-02 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #10) reviewed for nutrition, the facility failed to label and date g-tube equipment. The findings include: Resident #10 was admitted to the facility with diagnoses that included dysphasia and dementia. The care plan dated 2/14/23 identified the resident had a g-tube for all nutritional needs. Interventions included for the resident to receive nothing by mouth. The quarterly MDS dated [DATE] identified Resident #10 had severely impaired cognition and required total assistance for feeding, dressing, and transfers. Additionally, Resident #10 required tube feeding for greater than 50% of nutritional intake. A physician's order dated 3/20/23 directed to administer Glucerna liquid 1.2 calorie at 50 ml per hour via pump\turn on at 6:00 PM and turn off at 6:00 AM, and administer a bolus of 240 ml's via g-tube at 11:00 AM. Additionally, change the feeding bottle every other day or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #11) reviewed for respiratory services, the facility failed to label and date oxygen tubing per the physician's order. The findings include: Resident #11 was admitted to the facility with diagnoses that included acute and chronic respiratory failure and chronic obstructive pulmonary disease. The care plan dated 2/15/23 identified the resident had chronic obstructive pulmonary disease with interventions that included to apply oxygen at 2 liters per minute via nasal cannula. A physician's order dated 3/29/23 directed to change the oxygen tubing weekly and ensure the tubing is labeled and dated. The quarterly MDS dated [DATE] identified Resident #11 had intact cognition and required limited assistance with transfer, dressing, toileting, and personal hygiene. Additionally, Resident #11 required oxygen. Observation on 4/26/23 at 9:50 AM identified Resident #11 was sitting in the lounge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #17) reviewed pressure ulcers, the facility failed to ensure that staff maintained proper infection control technique and hand hygiene during a dressing change. The findings included: Resident #17 was admitted to the facility on [DATE] with diagnoses that included stroke, diabetes and heart failure. The care plan dated 3/31/23 identified Resident #17 had an alteration in skin integrity due to a right heel wound. Interventions included offloading heels in bed and administering treatments as ordered. The quarterly MDS dated [DATE] identified that Resident #17 had moderately impaired cognition, required the assistance of one staff member with transfers, personal hygiene, dressing, toileting, and was frequently incontinent of bowel and bladder. Resident #17 was also identified to have a stage 3 pressure ulcer. A wound care physician's note dated 4/25/23 identified that Resident #17 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-09-18 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a clinical record review, a review of the facility documentation, staff interviews, and a review of the facility policy for four of six residents reviewed for allegations of abuse and neglect, Resident #11, #44 and #78, the facility failed to ensure the resident was free from verbal abuse, and for Resident #22, the facility failed to ensure the resident was free from neglect. The findings include: 1. Resident (R) #11 was admitted to the facility on [DATE] with diagnoses that included bipolar depression, and alcohol abuse. The quarterly Minimum Data Set (MDS) dated [DATE] identified intact cognition and the resident had the ability to understand and make him/herself understood. The care plan dated 6/24/20 identified a potential for mood changes due to depression and anxiety with interventions that included medication changes as needed, identify possible triggers to anxiety, encourage verbalization of thoughts and feelings, provide emotional support, observe for significant changes in behavior, and notify…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-09-18 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of the facility documentation, staff interviews, and a review of the facilities polices for 1 of 3 employees, the facility failed to ensure performance evaluations were completed annually in accordance with the facility policy, and the facility failed to ensure comprehensive nurse aide training was conducted annually. The findings include: 1. Review of NA #2's employee file and interview with the Director of Human Resources (HR) on 9/10/20 at 2:00 PM identified NA #2 was hired on 6/2/02 and his/her file contained performance evaluations from 11/11/14, 6/30/16, and 7/23/18. An annual performance evaluation was not conducted in 2015 or 2019. The Director of HR indicated she had been in her position for one month and was working to reorganize the files and ensure required items were available. Interview with RN #3 (Nursing Supervisor) on 9/10/20 at 3:15 PM identified she was the staff development nurse last year and it was the responsibility of the 3:00 PM-11:00 PM supervisor to complete the annual performance appraisals and she did not know why the evaluations had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-09-18 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility documentation, facility policy and interview for 1 of 3 medication storage rooms, the facility failed to ensure the medication refrigerator temperatures were maintained according to recommended parameters. The findings include: Observation on 9/17/20 at 11:20AM with RN #1 identified 2 medication refrigerators in the Unit 1 medication storage room. One refrigerator was designated for house stock medications, and the other for unit 1 resident medications. The house Stock refrigerator contained multiple unopened insulin pens and unopened purified protein derivative (PPD) vials. Two thermometers located in the house stock refrigerator, within close proximity of each other, read different temperatures. One thermometer read 39 degrees Fahrenheit (F), the other read 28 degrees F. Review of the August 2020 temperature log identified for 26 of the 31 days of the month, the temperatures ranged between 30 - 35 degrees F. Review of the Refrigerator Temperature Log documentation for September 2020 identified temperatures ranged between 32 - 35 degrees F.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-09-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, staff interviews, and a review of the facility documentation for one sampled resident (Resident #35 ), the facility failed to ensure an aerosolized medication was administered in a manner consistent with current infection control standards, and for one of three sampled residents (Resident #65), the facility failed to ensure a resident donned a facial mask when transported in the hallway, and for one sampled resident (Resident #288), the facility failed to ensure staff donned a facial mask while assisting the resident with care who was on droplet precautions, and the facility failed to ensure a comprehensive water management plan was in place, and failed to ensure only vendors that provided emergency services were allowed to enter the building . The findings include: 1. Resident #35's diagnoses included Alzheimer's disease, chronic obstructive pulmonary disease (COPD), and acute respiratory failure (ARF). The resident's care plan dated 7/29/20 identified an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-09-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a clinical record review, a review of the facility documentation, staff interviews for three of six residents reviewed for abuse, (Resident #11,#44 and #78), the facility failed to report a substantiated allegation of verbal abuse to the appropriate state agency and for one of three residents reviewed for abuse, (Resident#22), the facility failed to ensure an allegation of neglect was reported and investigated in a timely manner in accordance with facility policy. The findings include: 1. Resident (R) #11 was admitted to the facility on [DATE] with diagnoses that included bipolar depression, and alcohol abuse. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified intact cognition and the resident had the ability to understand and make him/herself understood. The care plan dated 6/24/20 identified the potential for mood changes due to depression and anxiety with interventions that included medication changes as needed, identify possible triggers for anxiety, encourage verbalization of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-09-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a clinical record review, staff interviews, a review of the facility documentation and a review of the facility policy for one of three residents who were at risk for falls, (Resident #58), the facility failed to ensure proper footwear was in place in accordance with the plan of care. The findings include: Resident #58 had a diagnosis of dementia and diabetes. A care plan dated 6/8/20 identified Resident #58 was a fall risk related to weakness, an abnormal gait, and a history of falls with interventions that included to ensure proper footwear was worn, and to have gripper socks or shoes on at all times. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified severe cognitive impairment, extensive assistance with transfers, toilet use, and a history of falls. A fall risk assessment dated [DATE] identified Resident #58 was a high risk for falls. A nurse's note dated 9/2/20 at 1:30 AM identified Resident #58 was found on the floor on his/her knees facing away from the bed, and not wearing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-09-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interview for one sampled resident (Resident # 32) reviewed for specialized treatment, the facility failed to consistently monitor and document fluid intake for a resident on a fluid restriction and failed to follow a recommendation for a specialized treatment. The findings include: 1. Resident #32's diagnoses included end stage renal disease, renal mass and anemia. The quarterly MDS dated [DATE] identified Resident #32 had moderately impaired cognition, required total assistance with transfers, toilet use, bathing, and dressing, and was independent with eating after set up. The care plan dated 7/30/20 identified Resident #32 had a potential for alteration in fluid balance related to end stage renal disease. Interventions included to monitor and document intake and output (I&O) every shift and report significant changes to the physician. Physician's order dated 8/1/20 directed to maintain a fluid restriction of 1200 ml per day. Review of the Total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-09-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a clinical record review, observations and staff interviews for one of two sampled residents with pressure ulcers (Resident #57), the facility failed to ensure mattress settings were accurate and monitored in accordance with the resident's weight. The findings included: Resident #57's diagnoses included coronary artery disease, hypertension, renal insufficiency, diabetes mellitus, cerebrovascular disease, Parkinson's and Alzheimer's disease. The care plan dated 7/22/20 identified the resident required the use of a low air loss mattress secondary to skin breakdown to the coccyx. Interventions included to set the mattress at soft plus, and to check the placement and functioning of the mattress every shift. The physician's order dated 7/23/20 directed an air mattress with a soft plus setting, and to ensure the function and setting of the mattress every shift. The Minimum Data Set (MDS) assessment dated [DATE] identified severe cognitive impairment, extensive assistance with bed mobility, and total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-09-18 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #26) who required venous access (port-a-cath), the facility failed to ensure the physician orders and pharmacy directions were followed and for 1 resident (Resident #77) reviewed for intravenous (IV) therapy, the facility failed to ensure annual education/training/supervision/competencies were completed, the facility failed to ensure physician orders for IV therapy were transcribed according to policy and standard of care, and the facility failed to ensure that expired antibiotics were discarded timely to prevent administration. The findings include: 1. Resident #26's diagnoses included clostridial myonecrosis, methicillin resistant staphylococcus, diabetes, hypertension, atrial fibrillation, endocarditis, cardiac arrest and dementia. The admission Minimum Data Set (MDS) assessment dated [DATE] identified moderate cognitive impairment, extensive assistance with bed mobility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-09-18 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, a review of the facility documentation, staff interviews, for one of three residents reviewed for neglect, (Resident#22), the facility failed to ensure staffing was adequately distributed throughout the facility to meet the needs of the resident. The findings include: Resident #22 had a diagnosis of dementia and heart failure. A care plan dated 7/14/20 identified that Resident #22 had the potential for alteration in skin integrity related to requiring assistance with bed mobility, and incontinence with interventions that included to provide incontinent care every two (2) hours and as needed, and to reposition every 2 hours and as needed. A care plan dated 8/4/20 identified that the resident #22 did not want personal care from male Nurse Aides. A quarterly Minimum Data Set, dated [DATE] identified that Resident #22 had moderate cognitive impairment, required extensive assistance with bed mobility, was frequently incontinence, and was at risk for developing pressure ulcers. Interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-09-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a clinical record review, staff interviews and a review of the facility policy for one of five residents (Resident #54), the facility failed to ensure an order for a psychoactive medication was limited to fourteen days. The findings include: Resident # 54 was admitted to the facility on [DATE] with diagnosis that included dementia, psychotic disorder, anxiety, and depression. The Minimum Data Set (MDS) assessment dated [DATE] identified severe cognitive impairment, exhibited difficulty with concentration for 2-6 days, daily behaviors of wandering, and received antidepressant and antianxiety medications for 7 days. The care plan dated 8/10/20 identified a problem with anxiety with interventions that included to observe for periods of anxiety and document, provide a calm, quiet environment, psychiatric consultations as ordered, and to report medication ineffectiveness to the practitioner. Review of the physician's orders dated 9/9/20 directed Trazadone 50 milligrams (mg) orally, every eight hours as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-09-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #87) reviewed for death, the facility failed to accurately document the pronouncement of death for a resident without a physician's order for nurse pronouncement. The findings include: Resident #87's diagnoses included morbid obesity, obstructive sleep apnea, type 1 diabetes mellitus and schizophrenia. Physician's order dated [DATE] directed Resident #87's code status as Full Code (in the event of cardiopulmonary arrest, perform CPR). The admission MDS dated [DATE] identified Resident #87 had moderately impaired cognition and required extensive assistance with all ADL's. The care plan dated [DATE] identified Resident #87's advanced directive status was full code. Interventions included to discuss advanced directives with patient, family or legal representative, call 911 and initiate CPR in the event of cardiopulmonary arrest. A nurse's note dated [DATE] at 4:05 AM identified Resident #87 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-09-18 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, a review of facility documentation and staff interviews for one sampled resident (Resident #44), reviewed for activities of daily living, the facility failed to provide a wheelchair that was sanitary and comfortable. The findings include: Resident (R) #44 was admitted to the facility on [DATE] with diagnosis that included morbid obesity, osteoarthritis, chronic pain syndrome, paranoid schizophrenia, and anxiety. The physician orders dated 7/10/20 directed a power custom wheelchair and supervision for all wheel chair use. The quarterly Minimum Data Set (MDS) dated [DATE] identified intact cognition, extensive assistance of one person for bed mobility, dependent on two staff members for transfers, non-ambulatory, and used a wheelchair for mobility. The care plan dated 8/18/20 identified R#44 required a custom power wheelchair for mobility secondary to weakness, polyneuropathy, chronic pain and chronic obstructive pulmonary disease. The physical therapy notes dated 9/4/20 identified R#44 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-05-02 · tag F0885 — failed to notify residents/families about COVID-19 — widespreadReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility documentation, facility policy, and interviews, the facility failed to inform residents, their representatives, and families of confirmed Covid 19 cases in the facility. The findings include: The DNS identified on 5/2/23 at 3:40 PM that the Voice Friend used for notification of Covid 19 outbreaks to families, care givers, staff and residents was deactivated in October 2022 when the new owners took over. The DNS identified the notification to caregivers and residents of outbreaks as well residents being observed (3 or more) for signs of Covid 19 was the responsibility of the infection control nurse, however, the Infection Control nurse had indicated during previous interview 5/1/23 1:25 PM that she was not responsible and did not oversee the notification process. The facility policy for notification of resident/responsible party with onset of new Covid 19 cases states the facility will inform residents, their representatives, and families of those residing in the facility by 5:00 PM the next calendar day following the occurrence of either a single…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-05-02 · tag F0577 — patternAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy and interviews, the facility failed to post in a place readily accessible to residents, and family members, the results of the most recent survey of the facility and notice of the availability of such reports. The findings include: On 4/27/23 at 10:29 AM, members of the resident council (Resident #16, 20, 55, and 68), identified they were not aware and had never been notified by the facility of the state survey result book or where it was located. The resident council members also reported they were not aware they were able to review the results or that state survey results were public information. On 4/27/23 at 11:49 AM, during an observation at the front desk the state survey book could not be located. After asking the front desk Receptionist, she identified the state survey book was located in a file rack/divider to the right of where she was seated at the desk. After pulling 3 other binders from the rack, she located the state survey results in one of the white plastic 3 ring binders. The binder had a front label slipped into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-05-02 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #10) reviewed for tube feeding, the facility failed to ensure that nurses did not document the administration of medication and bolus tube feedings that they themselves had not administered, when the resident was not in the facility. The findings include: Resident #10 was admitted to the facility with diagnoses that included dysphasia and dementia. The care plan dated 2/14/23 identified the resident has a g-tube for all nutritional needs. Interventions included for the resident to receive nothing by mouth. The quarterly MDS dated [DATE] identified Resident #10 had severely impaired cognition and required total assistance for feeding, dressing, and transfers. Additionally, Resident #10 required tube feeding for greater than 50% of nutritional intake. A physician's order dated 3/20/23 directed to administer a bolus of Glucerna liquid 1.2 calorie 240 ml's via g-tube at 11:00 AM. Flush the g-tube…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-05-02 · tag F0851 — patternElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation and interviews the facility failed to electronically submit to CMS complete and accurate direct care staffing information. The findings include: A review of the payroll-based journal (PBJ) report provided to the survey team on entrance on 4/25/23 identified that for fiscal year 2022, during quarter 4 (7/1/22 - 9/30/22), staffing concerns were identified based on staffing data reported to CMS by the facility. The areas triggered for staffing concerns included a one-star staffing rating, excessively low weekend staffing, no RN hours for 4 or more days, and failure to have licensed nursing coverage 24 hours a day for 4 or more days. Interview with the Administrator and DNS on 5/2/23 at 12:39 PM identified that the facility failed to submit the required data to the PBJ report on multiple dates for quarter 4 of 2022. The DNS provided daily working versions of the clinical staffing sheets from 7/1/22 - 9/30/22 which identified the facility staffing was sufficient for all dates identified as triggered for staffing concerns by the PBJ report. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FISHER, MARTHA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 24% | since 07/17/2022 |
| FISHER, SHIMSHON | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 52% | since 07/17/2022 |
| KROHN, SIMCHA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 24% | since 07/17/2022 |
| AFFAINIE, URSULA | Individual | W-2 MANAGING EMPLOYEE | — | since 07/17/2022 |
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075425. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.