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Knollwood Hsc

6200 Oregon Ave NW, Washington, DC 20015 · Non profit - Corporation · 69 certified beds · (202) 541-0150 Medicare & Medicaid certified

Call the home — (202) 541-0150 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609, F0610) — most recent May 20253 actual-harm citations
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
Quist MD1.3 mi
5506 Connecticut Ave NW · (202) 244-8222 · Call to confirm hours
Pharmacy
7025 Brookville Rd · (301) 652-0600 · Call to confirm hours
Grocery
5608 Broad Branch Rd NW · (202) 249-8551 · Call to confirm hours
Park
5200 Glover Rd NW · Typically dawn to dusk
Place of worship
6524 16th St NW · (301) 270-7136

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased40.6%20.2%15.4%worse
Long-stay residents who lose too much weight7.5%5.3%5.4%worse
Long-stay residents with a catheter left in their bladder2.6%1.1%0.9%worse
Long-stay residents with a urinary tract infection0.0%1.4%2.0%better
Long-stay residents with depressive symptoms0.0%6.4%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.5%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.1%3.3%check this — see note marked star below the table
Long-stay residents on antianxiety or hypnotic medication15.3%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%97.0%95.3%typical
Long-stay residents with pressure ulcers2.1%7.6%4.7%better
Long-stay residents with worsening bladder/bowel control16.8%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table11.5%8.0%17.1%worse than state — see note marked double-dagger below the table
Short-stay residents who newly got an antipsychotic medication0.9%0.8%1.4%better
Short-stay residents given the seasonal flu vaccine82.1%73.2%79.4%typical
Short-stay residents rehospitalized after admission16.4%18.5%22.6%better
Short-stay residents with an outpatient ER visit7.8%8.6%12.0%better
Long-stay hospitalizations per 1,000 resident days1.611.251.67typical
Long-stay outpatient ER visits per 1,000 resident days0.190.551.80better than state — see note marked double-dagger below the table

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 60 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.0%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
61.5%U.S. median 56.6%
Met the expected recovery
0.51U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 61.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 83 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 34% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.0%CMS range 43.1–64.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 6.6–16.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge53.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge62.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting81.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge94.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.7%CMS range 4.6–13.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.621.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.40
RN hours/ resident / day
0.94
LPN hours/ resident / day
3.24
Aide hours/ resident / day
5.58
Total nurse hours/ resident / day
0.91
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 69 beds and averages 39.5 residents a day — about 57% occupied, or roughly 30 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.40 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.24 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 5.07 hrs/resident/day on weekends vs 5.78 on weekdays — 12% thinner on weekends. RN hours go from 1.60 to 0.91 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2023-04-26)
9
at the previous standard inspection (2021-06-02)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 13 most serious are shown; the remaining 26 are one tap away and print in full.

  • Actual harm · Gcited before2025-05-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews for one (1) of eight (8) sampled residents, facility staff failed to adequately monitor and supervise a resident with a high fall risk. Subsequently, the Resident had three unwitnessed falls in the same month (02/07/25, 02/22/25, and 02/28/25). The unwitnessed fall on 02/28/25 resulted in a sustained injury. Resident #8The findings included:A review of the facility's policies and procedures approved on 09/06/24, entitled, Fall Prevention Policy documented: Policy Goals: ' .To reduce the risk of falls and related injuries by addressing modifiable factors . Procedure: A fall risk assessment should be completed on admission and quarterly at a minimum. If the total score is 10 or greater, the resident should be considered at risk for falling. The pharmacy consultant should review each resident's medications to uncover potential drug-to-drug interactions and to make suggestions regarding inappropriate drug usage. This should result in written recommendations to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2021-06-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility's staff failed to ensure that Resident #5, who had a history of pressure ulcers in the coccyx area, received continuous monitoring, consistent with professional standards of practice, to prevent the reoccurring of an unstageable pressure ulcer in the sacral region for one (1) of 18 sampled residents. This failure resulted in actual harm to Resident #5. The findings include: Resident #5 was admitted to the facility on [DATE], with multiple diagnoses including, Parkinson's Disease, Coronary Artery Disease, Atrial Fibrillation, and Hypothyroidism. Review of the Significant Change Minimum Data Set (Assessment Reference Date of 11/25/2020), documented the following: In Section C0500 (Brief Interview for Mental Status), the resident had a summary score of 14, indicating the resident was cognitively intact. In Section I, 18000-(Additional Active Diagnoses) coded the resident for Pressure Ulcer of Sacral Region, Stage 3. In Section G (Functional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2021-06-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, for two (2) of 18 sampled residents, the facility's staff failed to provide adequate supervision and monitoring to prevent falls with major injuries (fractures) for Residents' #5 and #31. This failure resulted in actual harm to Residents' #5 and #31. The findings include: 1. The facility's staff failed to provide adequate supervision to prevent a fall with major injuries (fractures) for Resident #5. Resident #5 was admitted to the facility on [DATE], with multiple diagnoses including, Parkinson's Disease, Coronary Artery Disease, Atrial Fibrillation, Legal Blindness, and Spinal Stenosis. Review of a Quarterly Minimum Data Set with an Assessment Reference Date of 06/05/2020, documented the following: In Section C0500 (Brief Interview for Mental Status), the resident had a summary score of 12, indicating the resident was cognitively intact. In Section E (Behavior), resident was not coded for psychosis, rejection of care or wandering. In Section G (Functional Status), the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, for one (1) of eight (8) sampled residents, the facility staff failed to implement its written policies and procedures for investigating incidents of abuse. Resident #4 The findings included:A review of the facility's policy titled Investigation of Incidents Abuse, Falls, Wounds, Reportable Events(effective date 09/2024), documented the following: 5. Procedure .C. Category Specific Guidance 1. Abuse Allegations: Remove alleged abuser from resident care pending investigation, Report to DC DOH per regulation, File with Adult Protective Services, if applicable, Submit findings to DOH .A review of a facility reported incident (FRI) (DC~12149) submitted to the State Agency on 07/31/23 at 4:31 PM documented the following: At 1:45 PM today (7.31.23), resident said to me that she has [had] a CNA (Certified Nurse Aide on evening shift (3-11 PM) this past Saturday (7/29) and Sunday (7/30) that was mean to her. I asked her, 'What made her mean?' She said she put the phone on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-30 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews for one (1) of eight (8) sampled residents, facility staff failed to provide a physician discharge summary that included: a recapitulation of the resident's stay that includes, a final summary of the resident's status and reconciliation of all pre-discharge medications for a resident who was discharged home. Residents #4The findings included:Resident #4 was admitted to the facility on [DATE] with multiple diagnoses that included the following: Chronic Diastolic Congestive Heart Failure, Schizophrenia, Unspecified Dementia, Major Depressive Disorder, and Tobacco Use.A review of Resident #4's medical record showed the following:A Nursing admission Note dated 07/28/2023 at 1:04 PM that documented: New admission . Resident, well-kempt, prior stay in assisted living in this facility. Resident is on oxygen 3/liters/minute/min infusing as ordered. [The] Resident was treated at [Name of Local Hospital] for CVA (Cerebral Vascular Accident/stroke) and bilateral hip pain. She has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews for one (1) of eight (8) sampled residents, the facility staff failed to update care plan interventions for a resident with a history of aggressive behaviors. Subsequently, the resident had two staff-witnessed incidents of aggressive behavior towards another resident. Residents #1 and #2The findings included1. Incident #1A review of an incident report submitted on 01/29/25 at 4:34 PM to the State Agency, that documented the following: Staff reported that Resident [Resident #1] was hit on shoulder by another resident,[Resident #2] Per staff report, she[staff] was escorting {Resident #2] to hair salon, as [Resident #2] walked past resident [Resident #1], [Resident #2] hit resident [Resident #1] on left shoulder. [Resident #1] responded with pain cues. [The] writer followed up with the resident [Resident #1}, who declined. being hit by another resident, and appeared upset that someone would report that she was hit. Resident [Resident #1] denies pain/discomfort to left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews for one (1) of three (3) sampled residents, facility staff failed to accurately transcribe a physician's order for Lorazepam (a benzodiazepine approved to treat anxiety, insomnia) medication. Subsequently, Resident #1 was administered the medication incorrectly five (5) times on 03/29/24. The findings included: Resident #1 was admitted to the facility on [DATE] with multiple diagnoses that included: Cerebral Infarction due to embolism of left middle cerebral artery, Hemiplegia and Hemiparesis following cerebral infarction and Aphasia. According to an American Nurses Association Issue Brief dated 4/2021 documented in part, The administration of medications involves complex thinking and application of scientific knowledge. What began with five rights has now been extended to the eight rights of medication administration, the: Right Patient, Right Medication, Right Dose, Right Route, Right Time, Right Documentation, Right Reason, and Right Response.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-04-26 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record reviews and staff interviews, facility staff failed to show documented evidence that the facility conducted quarterly QAPI (Quality Assurance & Performance Improvement) meetings to identify and evaluate quality activities for the year 2022. The resident census during the survey was 44. The findings included: A review of an email correspondence provided to the surveyor dated 06/09/22, showed in the subject line QAPI-1st Quarter 2022 Microsoft Teams Meeting. The facility staff was unable to show documented evidence that the QAPI committee met more than once in the year 2022. During a face-to-face interview conducted on 04/26/23 at 1:21 PM, Employee #1 (Administrator) stated that the facility had 2 meetings for the year 2022 (06/09/22) but that one of those meetings occurred in 2023 to discuss everything from June 2022 - December 2022.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-26 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, facility staff failed to provide care and services that met the professional standards of quality and practice as evidenced by one facility staff administering expired Influenza vaccines to ten (10) of 22 sampled residents. Residents' #11, #14, #22, #25, #27, #29, #31, #33, #35, and #44. The findings included: Review of a document provided by the facility titled, Medication Expiration and Beyond Use Dating dated 04/06/17 documented, Medications will be discarded according to .expiration date or according to the manufacturer's expiration date . Review of the facility policy Medication Administration - Guidelines for All Medications with a revised date of 06/01/22 directed, . Check expiration date on package/container . read medication label three times before pouring . after administration, return to cart and document administration in the MAR (medication administration record) . Sanofi, manufacturer of the Fluzone (influenza) vaccine, specifies, .Do not use after the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-26 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, facility staff failed to ensure residents received treatment and care in accordance with the professional standards of practice for elevan (11) of 22 sampled residents as evidenced by one facility staff administering expired Influenza vaccines to 10 residents and failing to administer one residents pain medications as indicated and prescribed by the provider. Residents' #11, #14, #22, #25, #27, #29, #31, #33, #35, #44, and #16. The findings included: Review of a document provided by the facility titled, Medication Expiration and Beyond Use Dating dated 04/06/17 documented, Medications will be discarded according to .expiration date or according to the manufacturer's expiration date . Review of the facility policy Medication Administration - Guidelines for All Medications with a revised date of 06/01/22 directed, . Check expiration date on package/container . read medication label three times before pouring . after administration, return to cart and document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-26 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, facility staff failed to ensure residents were free of medication errors as evidenced by the administration of expired Influenza vaccines to ten (10) of 22 sampled residents. Residents' #11, #14, #22, #25, #27, #29, #31, #33, #35, and #44. The findings included: Review of a document provided by the facility titled, Medication Expiration and Beyond Use Dating dated 04/06/17 documented, Medications will be discarded according to .expiration date or according to the manufacturer's expiration date . Review of the facility policy Medication Administration - Guidelines for All Medications with a revised date of 06/01/22 directed, . Check expiration date on package/container . read medication label three times before pouring . after administration, return to cart and document administration in the MAR (medication administration record) . Sanofi, manufacturer of the Fluzone (influenza) vaccine, specifies, .Do not use after the expiration date shown on the label .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, for ten (10) of 22 sampled residents, facility staff stored expired Influenza vaccines for use. Subsequently, on 10/17/22, these expired vaccines were administered to ten residents. (Residents' #11, #14, #22, #25, #27, #29, #31, #33, #35, and #44.) The findings included: Review of a document provided by the facility titled, Medication Expiration and Beyond Use Dating dated 04/06/17 documented, Medications will be discarded according to .expiration date or according to the manufacturer's expiration date . Review of the facility policy Medication Administration - Guidelines for All Medications with a revised date of 06/01/22 directed, . Check expiration date on package/container . read medication label three times before pouring . after administration, return to cart and document administration in the MAR (medication administration record) . Sanofi, manufacturer of the Fluzone (influenza) vaccine, specifies, .Do not use after the expiration date shown on the label .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, facility staff failed to store food in accordance with professional standards for food service safety. The findings included: During an initial tour of the facility's main refrigerator on 04/19/23 at 9:40 AM with Employee #5 (General Manager Dining Services), the following was observed: 1. Four (4) bags of chicken set out to thaw with no dated label; 2. One (1) package of diced ham with a label that showed, use by 4-18-23; 3. One (1) clear package of hot dogs with no dated label. At the time of the observation, Employee #5 acknowledged the findings, removed the packages of diced ham and hot dogs and stated, The chicken was taken out on Sunday (04/16/23) to thaw. The label sticker must've have fallen off. When asked if she could provide documented evidence that the chicken was in fact taken out to thaw on Sunday, 04/16/23, Employee #5 was unable to and stated, I know that's when it was taken out. Cross Reference: 22B DCMR sec 3219.1

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · D2023-04-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, for one (1) of 22 sampled residents, facility staff failed to ensure that Resident #21 was treated with respect and dignity as evidenced by failure to provide a privacy cover for the resident's urine collection bag, which was visible from a commonly accessed hallway in the facility. The findings included: Resident #21 was admitted to the facility on [DATE] with multiple diagnoses' which included: Urinary Tract Infection, Chronic Kidney Disease Stage 3 Moderate and Unspecified Dementia. Review of the resident's physician orders revealed the following: -01/13/20 Catheter Care: routine catheter care every shift . -01/13/20 Flush Foley catheter with 30 ml (milliliters) of normal saline solution every shift . -07/01/21 Catheter Foley keep free of kinks and below bladder . -02/13/23 Catheter Foley 18 FR (French) 5 CC (cubic centimeters) balloon, change as needed . A review of Resident #21's medical record revealed an Annual Minimum Data Set (MDS) assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-26 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, for two (2) of 22 sampled residents, facility staff failed to implement its policies and procedures for conducting investigations. (Residents' #17 and #196.) The findings included: Review of the policy Abuse Neglect and Exploitation with a revision date of 09/20/22, documented, It is [Facility Name]'s policy that reports of abuse ( .including injuries of unknown origin) are promptly and thoroughly investigated .The investigation will include .involved staff and witness statements of events . Review of the facility's policy titled Abuse Prohibition with a review date of 01/06/23, instructs staff to do the following: .Investigation of abuse when an incident or suspected incident of abuse is reported the administrator or designee will investigate the incident with the assistance of appropriate personnel. The investigation will include Who was involved, resident's statements .Involved staff and witness statements of events .The follow-up investigative notes will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for one (1) of 22 sampled residents, facility staff failed to conduct a thorough investigation of a resident's allegation of abuse by staff and report the findings to the administrator, and to the State Survey Agency within 2 hours of the allegation. Resident #17. The findings included: Review of the facility's policy titled Abuse Prohibition with a review date of 01/06/23, instructs staff to do the following: .Investigation of abuse when an incident or suspected incident of abuse is reported the administrator or designee will investigate the incident with the assistance of appropriate personnel. The investigation will include Who was involved, resident's statements .Involved staff and witness statements of events .The follow-up investigative notes will be submitted within five working days of the initial report .The Administrator or Designee will be notified immediately. The Department of Health shall be notified as soon as possible but not to exceed 2 hours after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, for two (2) of 22 sampled residents, facility staff failed to conduct a thorough investigations for one resident's allegation of abuse and one resident's unwitnessed fall. Residents' #17 and #196. The findings included: Review of the facility's policy titled Abuse Prohibition with a review date of 01/06/23, instructs staff to do the following: .Investigation of abuse when an incident or suspected incident of abuse is reported the administrator or designee will investigate the incident with the assistance of appropriate personnel. The investigation will include Who was involved, resident's statements .Involved staff and witness statements of events .The follow-up investigative notes will be submitted within five working days of the initial report .The Administrator or Designee will be notified immediately. The Department of Health shall be notified as soon as possible but not to exceed 2 hours after forming a suspicion of abuse. 1. Facility staff failed to show…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, for one (1) of 22 sampled residents, facility staff failed to accurately code the resident's Minimum Data Set (MDS) assessment. Resident #17. The findings included: Resident #17 was admitted to the facility on [DATE] with multiple diagnoses that included: Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting the Left Non-Dominant Side and Acquired Absence of Left Leg Above Knee. Review of the medical record revealed the following: A Quarterly Minimum Data Set (MDS) assessment dated [DATE] showed that the facility staff coded that the resident required supervision with one-person physical assistance to walk in the room. During an observation on 04/19/23 at approximately 12:30 PM in the dining area, Resident #17 was seen sitting in a wheelchair and had a left above-the-knee amputation. During a face-to-face interview conducted on 04/24/23 at 3:17 PM, Employee #9 (Registered Nurse/Charge Nurse) stated that the resident has an above-the-knee amputation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, for one (1) of 22 sampled residents, facility staff failed to implement Resident #196's fall care plan approaches/interventions and subsequently the resident had a fall with injury on 11/18/21. The findings included: Resident #196 was admitted to the facility on [DATE] with multiple diagnoses that included: Parkinson's Disease, Other Abnormalities of Gait and Mobility, Dizziness and Giddiness, Pneumonia, Disorientation and Dementia. Review of Resident #196's medical record revealed the following: An admission Minimum Data Set (MDS) assessment dated [DATE] showed that the facility staff coded: severely impaired cognition; required extensive assistance for bed mobility transfers, eating, toilet use, and personal hygiene. [Physician's Order] 11/09/21: Falls precautions every shift. Call lights and personal needs within reach, frequent rounds, bed in low position while in bed, every shift . [Physician's Order] 11/09/21: Floor mats to both sides of bed while in bed. Dx…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and staff interviews, for one (1) of 22 sampled residents, facility staff failed to ensure that respiratory treatment was provided to Resident #4 in accordance with the physician's order. The findings included: Resident #4 was admitted to the facility on [DATE] with multiple diagnoses that included: Acute and Chronic Respiratory Failure with Hypoxia, Dependence on Supplemental Oxygen, Congestive Heart Failure, and Morbid Obesity. Care plan dated 09/05/22 documented: Respiratory . requires use of oxygen therapy continuously due to chronic respiratory failure. Approach . staff will check vital signs, administer oxygen and breathing treatment as ordered and report to physician. [Physician's Order] 12/01/22: Oxygen at 5 L (liters)/min (minutes) via nasal cannula continuously every shift. Diagnosis: SOB (shortness of breath) every shift . A Quarterly Minimum Data Set (MDS) assessment dated [DATE] showed that the facility staff coded the resident as having intact cognition and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-26 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, for one (1) of 22 sampled residents, facility staff failed to ensure that Resident #16 received pain management that was consistent with the standards practice. The findings included: Resident #16 was admitted to the facility on [DATE] with multiple diagnoses that included: Cerebral Infarction, Hemiplegia, affecting Left Dominant Side, Dysphagia, Dementia with Behavioral Disturbances, Anxiety, and Depression. Review of Resident #16's medical record revealed the following: an Quarterly Minimum Data Set (MDS) assessment dated [DATE] showed that the facility staff coded: severely impaired cognition; visual and hearing impairment; on a scheduled pain medication regimen; and having a life expectancy of less than six months. A Care plan initiated 06/17/22 documented, [Resident #16] is risk for pain related to generalized arthritis, new stroke with left side hemiplegia, decreased functional mobility, and peripheral neuropathy. Goal: [Resident #16] c/o (complaint of) pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews, for two (2) of 22 sampled residents, facility staff failed to maintain Standards of Infection Control Practices when assisting the residents with their meals in the common dining area. Residents' #17 and #21. The findings included: Resident #17 was admitted to the facility on [DATE] with multiple diagnoses that included the following: Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting the Left Non-Dominant Side and Acquired Absence of Left Leg Above Knee. A review of Resident #17's Significant Change Minimum Data Set (MDS) dated [DATE], showed that the resident required supervision and set up help when eating. Resident #21 was admitted to the facility on [DATE] with multiple diagnoses that included the following: Unspecified Dementia, Heart Failure and Dysphagia. A review of Resident #21's Quarterly Minimum Data Set (MDS) dated [DATE], showed that the resident required extensive assistance with a one person physical assist for eating. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-02 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, for one (1) of 18 sampled residents, facility's staff failed to accurately code a resident's Quarterly Minimum Data Set (MDS) to include a Stage 3 pressure ulcer. Resident #5. The findings include: Resident #5 was admitted to the facility on [DATE], with multiple diagnoses including, Parkinson's Disease, Coronary Artery Disease, Atrial Fibrillation, Legal Blindness, and Spinal Stenosis. Review of a Quarterly MDS (Assessment Reference Date of 05/24/2021), documented the following: In Section M0300 (Current Number of Unhealed Pressure Ulcers/Injuries at each Stage), the resident was coded for having one (1) Stage 4 pressure ulcer. Review of the Wound/Skin Record documented the following: 05/13/21 site - A (coccyx), stage - Stage III, size - 5 X 5 cm (centimeters), depth - 0, exudate - 0, odor - 0, wound bed - redness with scattered pinpoint areas within, surrounding skin color - WNL (within normal limits), surrounding tissue/wound edges - this area was left blank.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, facility staff failed to implement supervision as outlined in the Fall's Care Plan for one (1) of 18 sampled residents. Resident #5. The finding include: Resident #5 was admitted to the facility on [DATE], with multiple diagnoses including, Parkinson's Disease, Coronary Artery Disease, Atrial Fibrillation, Legal Blindness and Spinal Stenosis. Review of a Quarterly Minimum Data Set (Assessment Reference Date of 06/05/2020), documented the following: In Section C0500 (Brief Interview for Mental Status), the resident had a summary score of 12, indicating the resident was cognitively intact. In Section E (Behavior), resident was not coded for psychosis, rejection of care or wandering. In Section G (Functional Status), the resident was coded for needing extensive assistance with the assistance of one person for ambulation in room and toileting use. In Section H (Bladder and Bowel) - the resident was coded for frequent incontinence of both bladder and bowel. In Section I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-02 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview, for one (1) of 18 sampled residents, facility staff failed to ensure a resident receiving enteral feedings received appropriate care to prevent complications. Resident #10. The findings include: Resident #10 was admitted to the facility 03/11/2020, with diagnoses that included: Anemia, Hypertension, Dysphagia (Oropharyngeal Phase), and Gastrostomy Status. A physician's order dated 03/11/2020, revealed, Enteral Feeding: Change G [gastrostomy] Tube irrigation set QD [every day] Once a Day 09:00 AM. Review of Resident #10's care plan for the focus area, Feeding Tube created on 11/04/2020, revealed the approach, change feeding syringe label with date and time daily. During an observation inside of Resident #10's room on 05/25/2021, at approximately 11:15 AM, it was noted that there was an unlabeled syringe irrigation set at the resident's bedside. During a face-to-face interview conducted on 05/25/2021, at approximately 11:15 AM with Employee #4 (Licensed Practical Nurse), when asked if she used the irrigation set observed at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, for one (1) of 18 sampled residents, facility staff failed to provide the specialized care needs for a resident receiving nebulizer treatments in accordance with the professional standards of practice. Resident #19. The findings include: Resident #19 was admitted to the facility on [DATE], with diagnoses that included: Asthma, Hyperlipidemia, Muscle Weakness, and Hypertension. A physician's order dated 03/09/2021, revealed, Start Date Change neb [nebulizer] mask every week on Wednesdays (3-11 PM shift) . Review of the Treatment Administration Record for May 2021 revealed that facility staff signed off in the area that documented, Change neb [nebulizer] mask every week on Wednesdays (3-11 PM shift) indicating that it was done on the date 05/26/2021. During an observation of Resident #19's room on 06/02/2021, at approximately 10:30 AM, revealed a nebulizer treatment set at the resident's bedside with a pink label that was dated, 5/19/21. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, for two (2) of 18 sampled residents, the facility staff failed to ensure that the pharmacist progress notes mentioned whether there were irregularities and recommendations for the Monthly Medication Regimen Review (MRR). Resident's #28 and #31. The findings include: 1. Resident #28 was admitted to the facility on [DATE], with multiple diagnoses including Dementia, Depression, Anemia, Hyperlipidemia, Hypertension, Diabetes Mellitus, Gastro Esophageal Reflux Disease, and Osteoporosis. A review of the Medication Regimen Review progress notes dated 02/08/2021, to 05/10/2021, noted by the Pharmacist stated Medication Regimen Review completed however, there was no mention on whether there were any irregularities found and recommendation given. During a face-to-face interview on 05/12/21, at approximately 10:30 AM, Employee #12 reviewed the previously mentioned documents and acknowledged the finding. 2. Resident #31 was admitted to the facility on [DATE] with multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-02 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, for one (1) of 18 sampled residents, facility staff failed to ensure that a resident's monthly Medication Regimen Review (MRR) was conducted on a monthly basis. Resident #31. The findings include: Resident #31 was admitted to the facility on 10/15/ 2019, with multiple diagnoses that included: Dementia, Depression, Parkinson, Disease, Hypertension, Diabetes Mellitus, Gastro Esophageal Reflux Disease, Heart Failure, Acute Bronchitis, Ulcerative Blepharitis right eyes and History of Repeated falls. A review of Resident #31's medical record lacked documented evidence the pharmacist conducted a MRR for July 2020. During a face-to-face interview conducted on 06/02/2021, at approximately 11:00 AM, Employee #12 (Registered Nurse) acknowledged the finding.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-02 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, in one (1) of one (1) observation, facility staff failed to maintain infection control prevention practices in accordance with standards of practice to minimize the potential spread of infections. The findings include: Review of the facility's document entitled, Respiratory protection program dated 03/30/2021, revealed, .HCP [health care professional] will have an N95 and a face shield when in resident's area or within 6 feet of a resident . During an observation on 05/25/2021, at approximately 2:00 PM, Employee #6 (Private Duty Aide) was observed in resident room [ROOM NUMBER] A, sitting in a chair beside the resident (less than six feet away), wearing a N95 face mask but not wearing a face shield. It should be noted that the resident was not wearing a face mask or a face shield. During a face-to-face interview conducted on 05/25/2021, at approximately 2:00 PM, Employee #6 stated, I put it [face shield] back on when I am doing care. During a face-to-face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-06-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview, the facility failed to store, serve and distribute foods under sanitary conditions as evidenced by staff who were observed serving breakfast foods to residents before food temperatures were completed, soiled equipment such as four (4) of four (4) convection ovens, one (1) of one (1) deep fryer, one (1) of one (1) grill and the interior of one (1) of one (1) oven, 20 of 20 six-inch, one-third steam pans that were stored wet, four (4) of 20 six-inch one-third pans that were dented throughout. Findings included . The following observations were made during a walkthrough of the kitchen on the Special Care Center (SCC) on June 23, 2019, at approximately 8:15 AM. 1. Breakfast food temperatures from the Special Care Center (SCC) kitchen were not completed before foods were served to residents on June 23, 2019, at approximately 8:10 AM. Employee #4 was asked why food temperatures were not taken before residents were served and she explained that someone had removed the thermometer from the kitchen and she did not have one. Employee #4 was asked if she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-06-28 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for four (4) of 32 sampled residents, facility staff failed to develop baseline care plans with goals and approaches to properly care for four (4) newly admitted residents. Residents' # 38,53, 62 and 160. Findings included . 1. Facility staff failed to ensure that Resident # 38 had a baseline care plan completed within 48 hours of admission. Resident #38 was admitted to the facility on [DATE], with diagnoses, which included Chronic Pain, Gastro-Esophageal Reflux Disease, Vascular Dementia with Behavioral Disturbance, Hypertension, and Spinal Stenosis. Review of the facility's 48-hour baseline care plan showed the care plan was signed by the resident and the facility on May 14, 2019 (seven days after admission). There was no evidence that facility staff ensured that Resident # 38 had a Baseline Care Plan completed within 48 hours of admission. The findings were acknowledged during a face-to-face interview with Employee #2 on June 27, 2019 at approximately 2:45 PM. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, the facility failed to provide an environment free from accident hazards as evidenced by frayed remote bed controller cords in 12 of 20 resident's rooms. Findings included . During an environmental tour of the facility on June 25, 2019, at approximately 11:00 AM, remote bed controllers' cords in 12 of 20 resident's rooms were frayed. The uncovered, exposed electrical wires created a potential electrical shock hazard to residents, staff and the public. During a face-to-face interview on June 25, 2019, at approximately 12:30 PM, Employee #6 acknowledged the findings.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-06-28 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, facility staff failed to maintain electrical equipment in good condition as evidenced by frayed remote bed controller cords in 12 of 20 resident's rooms. Findings included . During an environmental tour of the facility on June 25, 2019, at approximately 11:00 AM, remote bed controllers' cords in 12 of 20 resident's rooms were frayed. During a face-to-face interview on June 25, 2019, at approximately 12:30 PM, Employee #6 acknowledged the findings.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-28 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for one (1) of 32 sampled residents, the facility staff failed to ensure that Resident #38's advance directive was placed on her active clinical record. Findings included . Resident #38 was admitted to the facility on [DATE], with diagnoses, which included Chronic Pain, Gastro-Esophageal Reflux Disease, Vascular Dementia with Behavioral Disturbance, Hypertension, and Spinal Stenosis. The Advance Directive/Living Will and Durable Power of Attorney Policy and Procedures signed March 27, 2018, stipulated, Upon admission, the Social Services Department at Knollwood will inquire and document whether a resident has executed an Advance Directive, Living Will or Durable Power of Attorney . Review of the End of-Life Program Planning form dated May 18, 2019, (which serves the staff, residents, responsible parties, and family members in preparation for the time of a resident's passing), stipulated that the resident had Advance Directives, however, the Code Wishes/Preferences and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for three (3) of 32 sampled residents, the facility staff failed to accurately code the Minimum Data Set (MDS) for one (1) resident death, for one (1) resident receiving hospice care and for one (1) resident diagnosis of Macular Degeneration. Residents' #1, #9 and #29 Findings included . 1. Facility staff failed to complete and submit a Discharge Tracking Minimum Data Set (MDS) assessment at the time of the Resident #1's death. Review of the resident's clinical record on [DATE], showed significant change MDS dated [DATE] when the resident entered the Hospice Program. Further review of the record failed to show evidence that an MDS was completed when the resident expired on February 21, 2019. A face-to-face interview was conducted with Employee #9 at approximately 3:30 PM on [DATE]. During the interview, the employee acknowledged that an MDS was not completed at the time of the resident's death. 2. Facility staff failed to accurately code the Minimum Data Set (MDS) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for two (2) of 32 sampled residents facility's staff failed to ensure the resident received treatment and care in accordance with professional standards of practice as evidenced by failing to provide evidence of collaboration with the hospice team for one (1) resident and to develop one (1) residents care plan and to accurately assess a residents neurological status after a fall. Residents' #9 and #32. Findings included . 1.Facility staff failed to devlop a care plan in collaboration with the hospice team. Record review of the facility's undated policy titled Hospice Procedures showed resident's care plan of care is in collaboration with hospice to attain and maintain the resident's highest practical physical, mental and psychological well-being. Resident #9 was admitted to the facility on [DATE] with diagnoses which include: Unspecified Atrial Fibrillation, Retinal Edema, Primary Open-Angle Glaucoma Right Eye and Essential Hypertension. On 6/27/19 at 10:00 AM a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews for one (1) of (2) nursing units, the facility staff failed to ensure the system used for acceptable standard of practice to account for the receipt, usage, disposition, and reconciliation of controlled medications was followed by staff. The census was 59 on the first day of the survey. Findings included . Review of the Controlled Drug Shift Change Audit Sheet instructions showed controlled drugs (scheduled II to schedule V) must be counted by two nurses at the change of shift, the nurse going off duty and the nurse coming on. Review of the Controlled Drug Shift Change Audit Sheet showed the spaces allotted for nurse signature going off duty to reconcile the narcotic count for the 7:00 AM to 3:00 PM and 3:00 PM to 11:00 PM shift for 6/20/19 were left blank indicating the reconciliation of controlled medication was Not Done. The evidence showed that the system use for acceptable standard of practice to account for the receipt, usage, disposition, and reconciliation of controlled medications was not followed by staff. A face-to-face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-06-28 · tag F0575 — widespread
    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, document review and staff interview, the facility staff failed to ensure the contact information to include the names, mailing and email addresses for all pertinent State agencies and advocacy groups were posted and failed to ensure the posting included a statement that the resident may file a complaint with the State Survey Agency. The resident census was 59 on the first day of survey. Findings included . During tour of the facility on 6/23/19 at 9:30 AM, the signage was observed posted on a bulletin board near the nurse's station. The signage contained a list of names of all pertinent State agencies and advocacy groups, adult protective services and the Office of the State Long-Term Care Ombudsman and the Medicaid Fraud Control. The signage did not show the names, accurate phone numbers, mailing or email address for aforementioned organizations. In addition, the posting did not include a statement that the resident may file a complaint with the State Survey Agency concerning any suspected violation of state or federal nursing facility regulation. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-06-28 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, document review and staff interview the facility staff failed to post notice of the availability of survey results in a format (font) readable by residents/resident representatives. The resident census was 59 on the first day of survey. Findings included . During tour of the facility on 6/23/19 at 9:30 AM the posted sign was found on the bulletin board on a blue card with yellow coloring in the middle of other postings which reads results may be found on top of the fireplace in the HSC units' dinning/common area, directly below the large screen television. However, the posted signage was not in a format (font) readable by residents/resident representatives. During a face-to-face interview on 6/23/19 at 9:30 AM Employee #2 acknowledged the finding.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
JAMES, GLADSTONEIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTORsince 05/22/2024
FLETCHER, STEFANIEIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 03/23/2023
OLANIYI, DENNISIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
DANIEL, GILBERTIndividualADP OF THE SNFsince 10/21/2025

CMS files one row per role, so the 7 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$20.5M
Net patient revenuemost recent cost report
-27.7%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 21%Medicare 3%Other / private 76%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$1,012per resident / day
operating cost
$30,775per month
≈ monthly operating cost
$793per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in DC

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the District of Columbia Medicaid page.

Typical monthly cost in District of Columbia
$9,581/mo
Nursing home (semi-private)*
$10,798/mo
Nursing home (private)*
$6,200/mo
Assisted living*

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner. The starred figure is the national median (no state figure published).

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 095026. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-04-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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