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Serenity Rehabilitation And Health Center LLC

1380 Southern Ave SE, Washington, DC 20032 · For profit - Limited Liability company · 183 certified beds · (202) 279-5880 Medicare & Medicaid certified

Call the home — (202) 279-5880 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jun 2022Resident-funds citations (F0567, F0568)Behavioral-health or dementia-care citation — no harm found (F0744)1 actual-harm citation$47,684 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (34% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2022
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0568)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (76) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $47,684 in federal fines (most recent 2025-03-28)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
820 Chesapeake Street, Southeast
Pharmacy
1535 Alabama Avenue SE · (202) 610-6450 · Call to confirm hours
Grocery
3509 Wheeler Rd SE · (202) 562-0359 · Call to confirm hours
Park
900 Mississippi Ave SE · Typically dawn to dusk
Place of worship
1220 Southern Ave SE · (301) 537-2040

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.2%20.2%15.4%better
Long-stay residents who lose too much weight3.8%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.6%1.1%0.9%better
Long-stay residents with a urinary tract infection1.8%1.4%2.0%typical
Long-stay residents with depressive symptoms21.0%6.4%6.5%worse
Long-stay residents who were physically restrained0.0%0.5%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.4%1.1%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened9.3%16.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication7.5%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine98.9%97.0%95.3%typical
Long-stay residents with pressure ulcers7.6%7.6%4.7%worse
Long-stay residents with worsening bladder/bowel control16.4%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table2.9%8.0%17.1%better than state — see note marked double-dagger below the table
Short-stay residents who newly got an antipsychotic medication1.4%0.8%1.4%typical
Short-stay residents given the seasonal flu vaccine94.3%73.2%79.4%better
Short-stay residents rehospitalized after admission16.7%18.5%22.6%better
Short-stay residents with an outpatient ER visit6.0%8.6%12.0%better
Long-stay hospitalizations per 1,000 resident days0.891.251.67better
Long-stay outpatient ER visits per 1,000 resident days0.580.551.80typical for the state — see note marked double-dagger below the table

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

33.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 107 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

33.2%U.S. median 51.5%
Got home and stayed home
11.6%U.S. median 10.7%
Went back to hospital
42.4%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 42.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 66 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 31% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF33.2%CMS range 24.0–41.751.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 8.4–14.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge39.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 4.9–12.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.201.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.06
RN hours/ resident / day
0.52
LPN hours/ resident / day
2.07
Aide hours/ resident / day
3.64
Total nurse hours/ resident / day
0.91
RN hoursweekends
34.2%
Total nursing turnover
21.7%
RN turnover

How full it usually is: this home is certified for 183 beds and averages 178.3 residents a day — about 97% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.06 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.07 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.37 hrs/resident/day on weekends vs 3.75 on weekdays — 10% thinner on weekends. RN hours go from 1.12 to 0.91 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 34% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2023-10-20)
23
at the previous standard inspection (2022-06-29)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

76 citations, most serious first. The 11 most serious are shown; the remaining 65 are one tap away and print in full.

  • Actual harm · Gcited before2022-06-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility's staff failed to ensure two (2) of seven (7) residents in the sample with allegations of abuse, were free from alleged/witnessed non-consensual sexual contact by Resident #126. (Residents #108 and #145). This failure resulted in actual harm to Residents #108 and #145. The findings include: Review of the facility's policy titled, Prohibition of Abuse, with a revision date of 05/22, defined sexual abuse as . non-consensual sexual contact of any type with a resident includes but is not limited to sexual harassment coercion or sexual assault . Resident #126 was admitted to the facility on [DATE] with multiple diagnoses including Major Depressive Disorder and Dementia without Behavioral Disturbances. Review of the resident's medical record showed the following: A Quarterly Minimum Data Set-(MDS) assessment dated [DATE] documenting a Brief Interview for Mental Status (BIMs) summary score of 99, indicating the resident was unable to complete the assessment. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-16 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, for one (1) of four (4) sampled residents, facility staff to ensure that one resident's Quarterly Minimum Data (MDS) assessment was accurately coded for a facility acquired pressure injury (deep tissue injury/DTI). Resident #1. The findings included: Resident #1 was admitted to the facility on [DATE] with multiple diagnoses that included: Type 2 Diabetes Mellitus, Alzheimer's Disease, Dementia, Muscle Weakness and Major Depressive Disorder. Review of the resident's medical record revealed the following: 10/29/25 at 1:53 PM Nurses Note: During routine ADL/incontinent care, writer was called by the nursing staff assigned to resident room and observed open area to sacrum. NP made aware, wound team and dietitian notified. 10/30/25 at 12:07 PM Skin and Wound Note: Date of Service: 10/30/25.Reason for visit: comprehensive skin assessment.Wound assessment: location - sacrum.Primary etiology - pressure ulcer/injury.On exam today, 10/30/25, the sacrum presents with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2026-01-16 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, for one (1) of four (4) sampled residents, facility staff failed to provide the necessary podiatry consult, treatment and foot care to Resident #2, who is a diabetic with increased risk to developing foot problems.The findings included: Resident #2 was admitted to the facility on [DATE] with multiple diagnoses that included: Type 2 Diabetes Mellitus, Hyperlipidemia, Cerebral Infarction and Schizophrenia. Review of the resident's medical record revealed the following: A physician's order dated 10/13/25 that directed, Dental/Ophthalmology/Podiatry/Psychiatry/Dietary consult PRN (as needed) 10/14/25 at 1:07 PM Skin and Wound Note: Date of Service: 10/14/25Reason for visit: new admission to the facility, skin/wound assessment.The patient is recommended for routine in house Podiatry evaluation for management of nail trimming and thickened nails. Care plan focus area initiated 10/15/25: [Resident #2] has unstable blood glucose r/t (related to) Diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Ecited before2025-02-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews for seven (7) of 56 sampled residents, facility staff failed to properly store medications in accordance with Standards of Practice as evidenced by: (1) Employee #29 failed to ensure Resident #12's individual compartment did not contain Resident #74's medication; (2) Employee #30 failed to ensure Resident #138's individual compartment did not contain Resident #32's medication and Resident #135's individual compartment did not contain Resident #59's medication; (3) Employee #31 failed to ensure Resident #158's individual compartment did not contain Resident #153's medication, Resident #98's individual compartment did not contain Resident #36's medication, Resident #118's individual compartment did not contain Resident #113's medication and also failed to ensure that Team 1's medication cart did not contain four (4) blister packs of medications prescribed for Resident #113 that should have been properly stored on Team 3's medication cart in the resident's individual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, facility staff failed to: (1) distribute and serve foods under sanitary conditions, as evidenced by using wet dome covers on the tray line to help maintain food temperatures in serving plates; (2) follow infection control standards and practices to prevent the spread of infections and communicable diseases; and (3) ensure there were no breaks in infection control standards and practices to prevent the widespread of commnicable diseases. Resident #332. The findings included: 1. Facility staff failed to distribute and serve foods under sanitary conditions. During observations in dietary services on February 4, 2025, at approximately 1:15 PM, dietary staff used wet dome covers on the tray line, to help maintain hot food temperatures in serving plates. This deficiency exposes foods to moisture and potential contamination as the insulated dome covers were not allowed to air dry before use. Employee #8 acknowledged the findings during a face-to-face interview on February 5,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff and resident interviews, for one (1) of 56 sampled residents, facility staff failed to treat a resident with dignity and respect while also recognizing the residents individuality as evidenced by staff observed entering the resident's room without first knocking on the closed door or addressing the resident and informing the resident who they were and why they were there upon entering the room. Resident #93. The findings included: Resident #93 was admitted to the facility on [DATE] with multiple diagnoses that included: Paraplegia Complete, Neuromuscular Dysfunction of Bladder, and Other Artificial Openings of Urinary Tract Status. Review of the resident's medical record showed the following: A care plan focus area that documented, [Resident #93], is at risk for altered thought processes r/t (related to) Schizophrenia and Bipolar Disorder, was initiated on 04/11/23 and had the following interventions that included, Speak clearly and directly to patient in a simple and professional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview and staff interview for one (1) of 56 sampled residents, facility staff failed to provide a quarterly statement to a resident or resident's legal representative of the resident's personal funds account. Resident #103 The findings included: Resident #103 was admitted to the facility on [DATE] with multiple diagnoses that included: Cerebrovascular Accident (CVA), Anxiety, Bilateral Hip Arthritis and Morbid Obesity. A review of Resident #103's medical record revealed a Quarterly Minimum Data Set (MDS) assessment dated [DATE] documenting a Brief Interview for Mental Status (BIMS) summary score of '14,' indicating the resident was cognitively intact. During a face-to-face interview conducted on 01/23/25 at 12:54 PM, Resident #103 stated that she had not been receiving statement balances of her account maintained at the facility and she was unaware that she should be receiving regular statement balances of her personal funds account at least quarterly. It should be noted that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, family and staff interviews, for one (1) of 56 sampled residents, facility staff failed to exercise reasonable care for the protection of one resident's property from loss. Resident #142. The findings included: Resident #142 was admitted to the facility on [DATE] with multiple diagnoses that included: Malignant Neoplasm of Laryngeal Cartilage and Benign Prostatic Hyperplasia with Lower Urinary Track Symptoms. Review of the resident's medical record revealed the following: A face sheet that documented the resident's sister as his responsible party (RP). A Personal Property Inventory sheet signed and dated 08/28/24 that listed Resident #142's clothing and other personal items. A Significant Change Minimum Data Set (MDS) assessment dated [DATE] showed that facility staff coded the resident as having severely impaired cognitive skills for decision-making. During a telephone interview with Resident #142's sister on 01/23/25 at 12:42 PM, she stated, His clothes are always going…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, for one (1) of 56 sampled residents, facility staff failed to timely report Resident #176's injury of unknown injury to the Administrator and the State Agency. The findings included: Resident #176 was admitted to the facility on [DATE] with multiple diagnoses that included: Bipolar Disorder, Anxiety Disorder, Anemia and Type 2 Diabetes Mellitus. Review of the resident's medical record revealed the following: A Quarterly Minimum Data Set (MDS) assessment dated [DATE] showed that facility staff coded: unclear speech; difficulty communicating some words or finishing thoughts but can, if prompted or given time; comprehends most conservations; severely impaired cognitive skills for decision making; required partial/moderate assistance for personal hygiene; no skin conditions issues. A 10/31/2023 at 2:56 AM Weekly Skin Assessment documented: No new wounds, skin is intact. An 11/01/23 at 9:42 AM Nurses Note documented: - Resident noted with swelling on forehead. - Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, for one (1) of 56 sampled residents, facility staff failed to conduct a thorough investigation of Resident #56's injury of unknown origin (fracture of right index finger). The findings included: Review of the facility's Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating policy (dated 01/2025) documented: - All reports of resident abuse, including injuries of unknown origin, are thoroughly investigated by facility management. Resident #56 was readmitted to the facility on [DATE] with multiple diagnoses that included: Surgical Aftercare Following Surgery on the Digestive System and Adult Failure to Thrive. A Significant Change Minimum Data Set (MDS) assessment dated [DATE] showed that facility staff coded: unclear speech; a Brief Interview for Mental Status (BIMS) summary score of 00, indicating severe cognitive impairment; no functional impairment in range of motion for upper extremities; and total dependent on staff for all activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for two (2) of 56 sampled residents, facility staff failed to provide written notification to the resident and/or the resident's representative of the facility policy for bed hold, remaining bed hold days and reserve bed payment for two (2) residents who were transferred from the facility to the hospital. Residents' #20 and #51. The findings included: 1. Resident #20 was admitted to the facility on [DATE] with multiple diagnoses that included: End Stage Renal Disease (ESRD), Type II Diabetes Mellitus, Bilateral Above the Knee Amputation and Heart Failure. A face sheet showed that Resident #20 had a representative. A Quarterly Minimum Data Set (MDS) assessment dated [DATE] documented: facility staff coded a Brief Interview for Mental Status (BIMS) summary score of '13,' indicating the resident was cognitively intact. A physician's order dated 01/23/25 at 14:30 [2:30 PM] documented, ER (emergency room) transfer for CT (Computed Tomography) scan and forehead wound sutures.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 65 citations
  • Potential for harm · Dcited before2025-02-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Facility staff failed to accurately code Resident #11's Quarterly Minimum Data Set (MDS) assessment to reflect that she was receiving opioid medications. Resident #11 was admitted to the facility on [DATE] with multiple diagnoses that included: Pain, Type 2 Diabetes Mellitus (DM), Bipolar Disorder, and Edema. Review of the resident's medical record revealed the following: A care plan focus area last reviewed on 11/20/24: [Resident #11] is on pain medication therapy Oxycodone (type of narcotic pain reliever) r/t (related to) osteoarthritis and polyneuropathy. A physician's order dated 01/12/25 that directed, Oxycodone HCl (Hydrochloride)Tablet 5 MG (milligrams), give 1 tablet by mouth two times a day for severe pain (#7-10). A physician's order dated 01/14/25 that directed, Tramadol (type of narcotic pain reliever) HCl Tablet 50 MG, give 1 tablet by mouth every 8 hours as needed for moderate pain (#4-6). A Quarterly MDS assessment dated [DATE] showed that facility staff coded: a BIMS summary score of 15,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for one (1) of 56 sampled residents, facility staff failed to refer a resident to the appropriate state-designated authority, known as PASRR Level II, for evaluation and determination to ensure a resident received specialized services to meet the resident's needs. Resident #34. The findings included: A Level I Preadmission Screen/Resident Review (PASRR) dated 09/06/24 documented, Beneficiary is likely to require less than 30 days nursing facility services? No and Does the beneficiary have a known diagnosis of a major mental disorder? Yes and If yes, list diagnosis: Schizophrenia and Does the beneficiary have a diagnosis or evidence of a major mental illness limited to the following disorders: schizophrenia: Yes and Specify diagnosis based on DSM (Diagnostic and Statistical Manual of Mental Disorders)-5: Schizophrenia and Notice of referral for Level II, if applicable, distributed to Beneficiary/Representative? Yes. It should also be noted that, on the Level I PASRR,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, staff and resident interviews, for one (1) of 56 sampled residents, facility staff failed to implement Resident #5's care plan intervention to have the resident have access to functioning hearing aids. The findings included: A care plan with a last reviewed date of 06/07/23: (Resident #5) has a communication problem r/t (related to) bilateral hearing impairment AEB (as evidenced by) use of bilateral hearing aid had interventions that included: (Resident #5) requires hearing aid to communicate. Ensure availability and functioning of adaptive communication equipment. Ensure hearing aid(s) on bilateral ear is in place. Resident #5 was admitted to the facility on [DATE] with multiple diagnoses that included: Hearing Loss Bilateral, Vascular Dementia, and Paroxysmal Atrial Fibrillation. A physician's order dated 07/16/24 directed, Audiology eval (evaluation) and treat as needed. A Complaint DC~13174 submitted to the State Agency on 10/02/24 documented in part, The resident has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews, for one (1) of 56 sampled residents, the facility staff failed to revise interventions on a resident's comprehensive care plan to address the resident's behavior of wearing gloves and two masks throughout the facility. Resident #332. The findings included: Resident #332 was admitted to the facility on [DATE] with diagnoses that included Depressive Disorder, Anxiety Disorder, Dementia, Peripheral Vascular Disease, and Substance Abuse History A review of Resident #332's medical record included: A care plan initiated on 10/23/23 documented: Focus/Problem: [Resident #337] has non-compliance behavioral concerns by putting on gloves and putting on double (two) masks despite staff redirection provided. Goal: [Resident #337] will have fewer episodes of non-compliant behavior with putting on gloves and double mask through the next review date x 90 days with Target Date: 02/11/2025; Interventions (Initiated on: 10/23/23): Approach [Resident #337] with a soft and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, staff and resident interviews, for one (1) of 56 sampled residents, facility staff failed to provide Resident #5 with the necessary care and service to ensure that their ability to perform activities of daily living do not diminish as evidenced by the facility staff failing to ensure the residents malfunctioning hearing aides were replaced. The findings included: A review of a Social Work Progress Note dated 01/24/23 at 4:33 PM: The daughter stated that one of resident's hearing aids is broken and she will follow up with the doctor at (facility name) to schedule an appointment for the repair and will notify the facility. A care plan last reviewed on 06/07/23: (Resident #5) has a communication problem r/t (related to) bilateral hearing impairment AEB (as evidenced by) use of bilateral hearing aid. Interventions: Anticipate and meet needs, (Resident #5) requires hearing aid to communicate. Ensure availability and functioning of adaptive communication equipment. Ensure hearing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, for one (1) of 56 sampled residents, facility staff failed to ensure that Resident #67, who had limited range of motion, received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion. The findings included: Resident #67 was admitted to the facility on [DATE] with multiple diagnoses that included: Hemiplegia, Hemiparesis, and Muscle Weakness. Review of the resident's medical record revealed the following: A care plan focus area last reviewed on 11/13/24: [Resident #67] is on Restorative nursing program for active assistive range of motion of bilateral lower extremities and strength of bilateral lower extremities of all joints in supine/sitting in wheeled chair 3 x 10 reps for 6 days/week for 15 minutes. Goal: The resident will improve current exercise through next review date. Interventions: Restorative Aide staff will assist with daily exercises as per order. Resident on range of motion and transfer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews for one of fifty-six (56) sampled residents, the facility staff failed to monitor and supervise a resident with a history of elopement and failed to ensure that all doors were secure in the facility after a fire drill. Subsequently, on 08/14/24, the Resident eloped. Resident #59. The findings included: A review of the facility's Elopement policy documented: Residents that are at risk for elopement must be checked every hour for their location. If they are not found, the supervisor must be notified immediately. Resident #59 was admitted to the facility on [DATE] with diagnoses that included: Dementia, Bipolar Disorder, Behavioral Disturbance, Personal History of Other Mental and Behavioral Disorders, Hypothyroidism, Hypertension, and Congestive Heart Failure. The Department of Health received the following incident on 08/15/24 at 3:55 AM that documented: [Name and date of birth of Resident #59] is reported missing from Serenity Rehab and Health Center. Resident's BIMS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, for one (1) of 56 sampled residents, facility staff failed to ensure that Resident #142, who has an indwelling Foley Catheter, received the appropriate care to prevent urinary tract infections. The findings included: Resident #142 was admitted to the facility on [DATE] with multiple diagnoses that included: Benign Prostatic Hyperplasia with Lower Urinary Trach Symptoms. A Significant Change Minimum Data Set (MDS) assessment dated [DATE] showed that facility staff coded: severely impaired cognitive skills for decision-making and had an indwelling urinary catheter. A care plan focus area last reviewed on 11/27/24: [Resident #142] has Foley 16 French/ balloon size 10 milliliters (ML) for Neurogenic Bladder, had interventions that included: check for wetness before and after meals, every hour of sleep (qhs) & on rounds during the night; note any changes in amount, frequency, color or odor; and report any abnormalities to Registered Staff. During an observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, for one (1) of 56 sampled residents, facility staff failed to demonstrate the competencies and skills to provide appropriate nursing services to ensure resident safety and well-being. Resident #89. The findings included: Review of the facility's Administering Medications policy, dated January 2025, documented: - Medications are administered in accordance with prescriber orders, including any required time frame. - Medications are administered within one (1) hour of their prescribed time, unless otherwise specified (for example, before and after meal orders). - The individual administering the medication checks the label to verify the right resident, right medication, right dosage, right time, and right method (route) of administration before giving the medication. - Insulin pens containing multiple doses of insulin are for single-resident use only. Insulin pens are clearly labeled with the resident's name or other identifying information. Prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews for two (2) of 56 sampled residents, facility staff failed to show documented evidence in the resident's medical records that the pharmacist's monthly medication regimen reviews and recommendations were reviewed and acted upon by the physician. Resident's #40 and #30. The findings included: A review of the facility's policy titled Medication Regimen Review with a revision date of 01/2024 documents . Actual and potential clinically significant medication issues identified will be communicated to the physician for clarification. Documentation will be maintained in the resident ' s medical record. 1. The facility staff failed to show documented evidence in Resident #40's medical record that the pharmacist recommendations were reviewed by the physician for three (3) out of 12 months in the year 2024. Resident #40 was admitted to the facility on [DATE] with multiple diagnoses that included the following: Diabetes Mellitus Type 2, Heart Failure and Dementia. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, for one (1) of 56 sampled residents, facility staff failed to administer medications or biologicals in accordance with the physician's order and the manufacturer's specifications. Resident #89. The findings included: Review of the facility's Administering Medications policy, dated January 2025, documented: - Medications are administered in accordance with?prescriber orders, including any required time frame. - Medications are administered within one (1) hour of their prescribed time, unless otherwise specified (for example, before and after meal orders). - The individual administering the medication checks the label to verify the right resident, right medication, right dosage, right time, and right method (route) of administration before giving the medication. - Insulin pens containing multiple doses of insulin are for single-resident use only. Insulin pens?are clearly labeled with the resident's name or other identifying information. Prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, staff and resident interviews for one (1) of 56 sampled residents, facility staff failed to provide Resident #77 with a diet that met the residents' daily nutritional and special dietary needs while taking into consideration the residents' preferences for fresh fruits and vegetables. Resident #77 The findings included: Resident #77 was admitted to the facility on [DATE] with multiple diagnoses that included the following: Diabetes Mellitus Type 2 with Unspecified Diabetic Retinopathy without Macular Edema, Sickle Cell Trait, Anemia and Constipation. It is noted that on 01/31/25 at 1:38 PM, the survey team received a forwarded email from the ombudsman requesting that a surveyor reach out to Resident #77 concerning food at the nursing facility. A review of Resident #77's medical record revealed the following: A review of a physician's order dated 08/07/20 documented Regular diet regular texture, thin liquids consistency, (Double portion) per preference Review of a care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interview, facility staff failed to distribute and serve foods under sanitary conditions as evidenced by one (1) of one (1) ice machine that was soiled on the inside, eight (8) of eight (8) four-inch pans and ten (10) of ten (10) six-inch pans that were stacked wet, torn air curtains in one (1) of one (1) walk-in freezer, one (1) of one (1) flour bin and one (1) of one (1) sugar bin without scoops, and one (1) of one (1) milk box that lacked a thermometer. The findings include: 1. One (1) of one (1) ice machine was soiled on the inside. The ice machine was emptied and cleaned on the day of observation. 2. Eight (8) of eight (8) four-inch pans and ten (10) of ten (10) six-inch pans were stored wet, one on top of the other, on a clean and ready-for-use shelf. 3. Air curtains located at the entrance of one (1) of one (1) walk-in freezer were torn throughout. 4. One (1) of one (1) flour bin and one (1) of one (1) rice bin were not equipped with a scoop. 5. One (1) of one (1) refrigerator box, used for milk storage, did not have a thermometer. Employee #13…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-20 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and staff interviews, for eight (8) of 57 sampled residents, facility staff failed to report allegations abuse to the State Agency immediately (within 2 hours of the incident); and failed to send the results/follow-up of all investigations to the State Survey Agency within five (5) working days of the incident. Residents' #103, #46, #366, #91, #54, #99, #22 and #63. The findings included: Review of the facility policy Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating documented: - All reports of resident abuse are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported -If resident abuse is suspected, the suspicion must be reported immediately to the Administrator and to other officials according to state law - Immediately is defined as within 2 hours of an allegation involving abuse. 1. Facility staff failed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-20 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, for four (4) out of 57 sampled residents, facility staff failed to have documented evidence that they conducted thorough investigations of allegations of abuse by failing to have interviews or statements of all staff represent at the time of the alleged incidents. Residents' #103, #46, #366, and #91. The findings included: The facility policy Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating documented: -All reports of resident abuse are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. 1A. Resident #103 was admitted to the facility on [DATE] with diagnoses that included: Aphasia, Major Depressive Disorder and Muscle Weakness. Review of Resident #103's medical record revealed the following: A census tracking that documented Resident #103 resided in room [ROOM NUMBER], bed A. A Quarterly Minimum Data Set (MDS) assessment dated [DATE] showed facility staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record reviews, resident and staff interviews, for one (1) of 57 sampled residents, the facility staff failed to treat Resident #102 with respect and dignity and care for the resident in a manner and in an environment that promotes maintenance or enhancement of their quality of life, as evidenced by staff not closing the privacy curtain before opening the resident's door that opens to a public hallway. Resident #102. The findings included: Resident #102 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Paraplegia, Complete, Pressure Ulcer of Sacral Region Stage 4, and Major Depressive Disorder Recurrent. A review of Resident #102's medical record revealed the following: [Quarterly Minimum Data Set Assessment] 09/28/23 revealed that the facility staff coded the resident as having a Brief Interview for Mental Status (BIMS) Score of 15 indicating intact cognition. Facility staff coded that the resident has an indwelling catheter. [Physicians Order]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, facility staff failed to provide housekeeping services necessary to maintain a safe, comfortable environment as evidenced by a window blind in one (1) of 34 resident's rooms with a broken chain. The findings include: During a walkthrough of the facility on October 10, 2023, at approximately 1:15 PM, the window blind in one (1) of 34 residents' room (#128) would not open due to a broken pull chain. Employee #14 acknowledged the finding on October 11, 2023, at approximately 11:00 AM, and replaced the broken chain.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-20 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for one (1) of 57 sampled residents, facility staff failed to accurately code the residents Quarterly Minimum Data Set (MDS) assessment to accurately reflect the resident's fall that occurred on 08/17/23. Resident #415. The findings included: Resident #415 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Diabetes Mellitus Type 2, Dementia in other Diseases Unspecified Severity With Behavioral Disturbance, and Insomnia. A Facility Reported Incident (FRI) DC00012210, was received by the State Agency on 08/17/23, and documented the following: .Writer notified by CNA (Certified Nurse Aide) that the resident was on the floor in his room. Writer immediately went to the resident room and observed the resident on the floor in a supine position beside his bed. Assigned CNA stated that the resident slid off his bed and got out of her grip while she tried to assist the resident with morning care . Review of Resident #415's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview for (3) of 57 sampled residents, facility staff failed to do the following: follow an intervention included in a residents fall care plan, perform a weekly skin assessment as ordered by the physician for Resident #418, and use a 2 person physical assist when transferring Resident #102 from a wheelchair to the bed using a Hoyer lift. Resident #57, #418, and #102. The findings included: Resident #54 was admitted to the facility on [DATE] with multiple diagnoses including Generalized Muscle Weakness. A review of the policy titled, Fall and Fall Management with a review date of 05/23 instructed, When a fall occurs, referral to rehabilitation or other disciplines depending on the reason for the fall. The staff, with the input of the interdisciplinary team will implement a resident-centered fall prevention plan to reduce the specific risk factor(s) of falls for each resident at risk or with a history of falls. In conjunction with the attending physician and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-20 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview and staff interviews for one of (1) of 57 sampled residents, facility staff failed to assist a resident in gaining access to vision services by failing to ensure that the resident was able to have an appointment with an ophthalmologist for evaluation for cataract surgery as recommended by the physician on 07/24/2023. Resident #145. The findings included: Resident #145 was admitted to the facility on [DATE] with multiple diagnoses that included the following: Hypertension, History of Falling and Heart Failure. A review of Resident #145's medical record revealed the following: [Physician Order] 03/17/23 Ophthalmology consult as needed . [admission Minimum Data Assessment (MDS)] 03/23/23 revealed that the facility staff coded the resident as having adequate vision and not requiring corrective lenses. The facility staff coded the resident as having severe cognitive impairment. [Quarterly Minimum Data Set assessment] 09/22/23 revealed that the facility staff coded the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-20 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on an observation, record review, staff interview and resident interview, for two (2) of 57 sampled residents, the facility's nursing staff failed to ensure a Customer Service Representative did not administer Vitamin C (supplement) to one resident; and failed to demonstrate competent nursing skills as evidenced by failing to ensure that one resident's medication orders were clarified to indicate specific administration times. Residents' #18 and #159. The findings included: 1. Facility nursing staff failed to ensure that a Customer Service Representative did not administer Vitamin C (supplement) to Resident #18. Resident #18 was admitted to the facility on [DATE]. The resident had a history of multiple diagnoses including Hemiplegia, Muscle Weakness, and Contracture of Right Hand. A review of the policy titled, Administering Medications with a review date of 01/23 that instructed, Only persons licensed or permitted by this state to prepare, administer of medications may do so. During a face-to-face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, for two (2) of 57 sampled residents, facility staff failed to maintain accurate and complete medical records. Residents' #23 and 418. The findings included: Review of the facility policy Clinical Documentation/Record documented: - It is the policy of this facility to ensure accurate documentation of important elements contributing to high quality care of our residents - Clinical documentation is required to record pertinent facts, findings, and observations about resident's health history - Documentation entries into organization documents or the health record must be accurate and valid. 1. Resident #23 was admitted to the facility on [DATE] with diagnoses that included: Peripheral Vascular Disease, Anemia and Hypertension. Review of Resident #23's medical record revealed the following: A physician's order dated 09/05/23 that directed, Gentamicin (antibiotic) Sulfate External Cream, apply to BLE (bilateral lower extremities) topically one time a day every Monday,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-20 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, for one (1) out of 57 sampled residents, facility staff failed to have evidence in Resident #132's medical record of an established communication process between the hospice provider and the nursing home; and failed to have in writing, a designated member of the nursing home's interdisciplinary team who is responsible for working with hospice to coordinate care for its residents. The findings included: 1A. Facility staff failed to have evidence in Resident #132's medical record of an established communication process between the hospice provider and the nursing home. Resident #132 was admitted to the facility on [DATE] with diagnoses that included: Metabolic Encephalopathy; Vascular Dementia and Adult Failure to Thrive. Review of Resident #132's medical record revealed the following: A physician's order dated 05/23/23 that directed, Admit resident to [Facility name] Hospice An Annual Minimum Data Set (MDS) assessment dated [DATE] showed that facility staff coded: a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on an observation, record review and staff interview, the facility's staff failed to maintain Infection Control and Prevention Practices during wound care for one (1) of 57 sampled residents. (Resident #5). The findings included: Resident #5 was admitted to the facility on [DATE] with multiple diagnoses including Lower Back Stage 4 Pressure Ulcer and Paraplegia. A physician's order dated 06/08/23 at 5:37 PM instructed, Cleanse lower back with normal saline pat dry apply collagen with silver and cover with bordered foam dressing daily every day shift for wound care. A care plan with a review date of 07/19/23 documented the following but not limited to: Focus- [Resident #5] has a pressure ulcer to lower back. Interventions-administer treatments as ordered and monitor effectiveness. A Quarterly Minimum Data Set assessment dated [DATE] documented the following but not limited to the resident had a Brief Interview for Mental Status summary score of 14, indicating the resident's cognitive status was intact, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-29 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, for seven (7) of 67 sampled residents, facility staff failed to implement: their Prohibition of Abuse policy by not reporting allegations of sexual abuse to the State Survey Agency within two (2) hours for Residents #108 and #145; and their Investigation Process policy by not interviewing or obtaining statements from all potential witnesses with knowledge of an incident for Residents' #108, #145, #86, #112, #121, #303 and #304. The findings included: Review of the facility's policy titled, Prohibition of Abuse, with a revision date of 05/22, defined sexual abuse as non-consensual sexual contact of any type with a resident includes but is not limited to sexual harassment coercion or sexual assault .All alleged violations, the Administrator, Director of Nursing, or designee shall notify the Department of Health [State Agency] via the Event Reporting System electronically .within two (2) hours if seriously bodily injury occurred . 1. The facility's staff failed to follow…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-29 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, for nine (9) of 67 sampled residents, facility staff failed to: report allegations of resident-to-resident alleged/witness sexual abuse (inappropriate non-consensual sexual touch /willful non-consensual sexual contact) to the State Survey Agency immediately or no later than two hours of the allegation for Residents #108 and #145; report the results of investigations to the State Survey Agency, within 5 working days of the incident for Residents' #8, #84, #86, #108, #145, #112, #303 and #304; and report a resident-to-resident incident involving Resident #121. Residents' #108, #145, #8, #84, #86, #112, #303, #304 and #121. The findings included: 1. The facility's staff failed to report allegations of resident-to-resident alleged/witness sexual abuse (inappropriate non-consensual sexual touch /willful non-consensual sexual contact) to the State Suvey Agency immediately or no later than two hours of the allegation for Residents' #108 and #145. 1a. Resident #108 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-29 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, for seven (7) of 67 sampled residents, facility staff failed to: conduct thorough investigations evidenced by failure to interview and/or obtain statements from potential witnesses for: Resident #108's allegation of resident-to-resident inappropriate non-consensual sexual touch [sexual abuse]; Resident #86's allegation of a resident-to-resident altercation; Resident #8's allegation of staff-to-resident physical abuse; Resident #112's allegation of sexual abuse; Resident #303's allegation of staff-to-resident physical abuse; Resident #304's allegation of staff neglect; and conduct an investigation of Resident #121's resident-to-resident incident. Residents' #108, #86, #8, #112, #303, #304, #121. The findings included: Review of the facility's policy titled, Prohibition of Abuse, with a revision date of 05/22, defined sexual abuse as . non-consensual sexual contact of any type with a resident includes but is not limited to sexual harassment coercion or sexual assault .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-29 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, for six (6) of 67 sampled residents, facility staff failed to provide written notice of the facility's bed-hold policy to residents or their representative(s). Residents' #35, #54, #93, #97, #110 and #84. The findings include: 1. Resident #35 was re-admitted to the facility on [DATE] with diagnoses including Pneumonia, Type 2 Diabetes Mellitus, Dependence on Renal Dialysis, Personal History of Transient Ischemic Attack (TIA), and Cerebral Infarct without Residual Deficits, and Dysphagia. A Quarterly Minimum Data Set (MDS) dated [DATE] showed in Section C (Cognitive Patterns) that facility staff documented the resident as having a Brief Interview For Mental Status Summary Score (BIMS) of 15, indicating intact cognition. Review of Resident #35's clinical record revealed: 03/11/22 Transfer/Discharge Report documented: Resident returned from dialysis at 4:30 PM with shortness of breath, chest congestion/discomfort, elevated blood pressure, low oxygen level (88%), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-29 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 12. Facility staff failed to administer Resident #54 supplemental oxygen as ordered. Resident #54 was re-admitted to the facility on [DATE] with diagnoses including, Pneumonia, Chronic Obstructive Pulmonary Disease (COPD), Congestive Heart Failure (CHF), and Dependence on Supplemental Oxygen. During an observation on 06/23/22 at 12:12 PM, Resident #54 was awake, resting comfortably, with non-labored breathing. The resident was receiving supplemental humidified oxygen via nasal cannula at a rate of 5 liters per minute. A Quarterly Minimum Data Set (MDS) dated [DATE] showed in Section C (Cognitive Patterns) that facility staff documented the resident as having a Brief Interview for Mental Status summary score (BIMS) of 00, indicating that the resident had severely impaired cognition. In Section G (Functional Status), facility staff documented that Resident #54 required extensive assistance with one person physical assistance for bed mobility and was totally dependent and required assistance from one staff person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interviews, for five (5) of 67 sampled residents, facility staff failed to ensure that residents received care consistent with professional standards of practice for pressure ulcers as evidenced by failing to: perform weekly skin assessments for four (4) residents and first observing facility acquired pressure ulcers for two (2) residents at an advanced stage. (Residents' #4, #56, #84, #138, and #257) The findings included: 1. Facility staff failed to perform weekly skin assessments for Resident #4. Resident #4 was admitted to the facility on [DATE] with multiple diagnoses that included: Pressure Ulcer Sacral Region Stage 4, Type 2 Diabetes Mellitus with Unspecified Complications, and Muscle Weakness. Review of the admission Minimum Data Set (MDS) dated [DATE], revealed that the facility staff coded the following: Section C (Cognitive Patterns): Brief Interview for Mental Status (BIMS) Summary Score 02 indicating severely impaired cognition. Section G (Functional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility staff failed to provide dignity for a resident as evidenced by not providing incontinent care in a timely manner for one (1) of 67 sampled residents (Resident #256). The findings include: Resident #256 was admitted to the facility on [DATE] with multiple diagnoses including Diarrhea, Recurrent Enterocolitis due to Clostridium Difficile (C Diff) and Generalized Muscle Weakness,. Record review revealed the following: 06/10/22 [admission Nursing Note] - . admitted to the facility at 6:45 PM form [local hospital] .with discharge diagnoses of C Diff Colitis . abdominal pain and diarrhea .discharge summary [Resident's name] is C diff positive on PO (by mouth) Vancomycin [antibiotic] for 14 days . 06/13/22 [Concerns and Comment Form] written by resident's sister - They are not staffed to meet residents' needs. They allowed [resident's name] to lay for hours in her fecese [feces]. They are not answering the call [light] when button pushed. [Resident #256] washed at 3:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, facility staff failed to provide housekeeping services necessary to maintain a safe, clean, comfortable environment as evidenced by soiled bathroom vents in two (2) of 34 resident's rooms, soiled privacy curtains in four (4) of 34 resident's rooms, a worn out, dirty floor in one (1) of 34 resident's bathroom, and one (1) of one (1) dusty oxygen concentrator in one (1) of 34 resident's rooms. The findings include: During an environmental walkthrough of the facility on June 14, 2022, at approximately 11:00 AM, and on June 24, 2022, between 10:50 AM and 1:00 PM the following were observed: 1. Bathroom vents were soiled in resident rooms #115 and #214, two (2) of 34 resident's rooms. 2. Privacy curtains were soiled in four (4) of 34 resident's rooms including rooms #110B, #229, #244A and #313B 3. The floor in the bathroom of one (1) of 34 resident's rooms (#229) was soiled throughout. 4. The oxygen concentrator in Resident room [ROOM NUMBER]A, one (1) of 34 resident's rooms, was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, for two (2) of 67 sampled residents, facility staff failed to: (1) develop a comprehensive care plan to address Resident #150's use of Plavix (anticoagulant) and (2) implement the care plan intervention for changing Resident #354's central line dressing. The findings included: 1. Facility staff failed to develop a comphrehensive care to address Resident #150's use of Plavix. Resident #150 was admitted to the facility on [DATE] with the multiple diagnoses including Peripheral Vascular Disease and Coronary Atherosclerosis due to Lipid Rich Plasma. Review of the medical record reveals a physician's order dated 05/17/22 instructed, Plavix [anticoagulant] 75 mg (milligrams) give one (1) tablet by mouth one time a day for PAD (Peripheral Arterial Disease). Review of Resident #150's comprehensive care plans lacked documented evidence the of a care plan to address the resident's use of Plavix. During a face-to-face interview on 06/28/22 at 2:30 PM, Employee #21 (RN/Unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, for one (1) out of 67 sampled residents, facility staff failed to revise Resident #124's comprehensive care plan reflect the resident's preference to not be discharged . The findings include: Review of the facility policy Interdisciplinary Team Meeting (IDT) Care Plan Meeting revised 02/22 documented, It is the policy of [Facility Name] to develop and implement a person-centered care plan for each resident that includes the instructions needed to provide effective and person-centered care that meet professional standards of quality care . Resident #124 was admitted to the facility on [DATE] with diagnoses that included: Difficulty Walking, Hypothyroidism, Hypertension, Anemia and Dysphagia. Review of Resident #124's medical record revealed the following: Care Plan focus area [Resident #124's] goal and expectation for discharge is to return back to the community initiated on 04/22/21, documented, . 05/2/22 IDT meeting held today. Care plan reviewed and updated. Continue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff and resident interview for two (2) of 67 sampled residents, facility staff failed to ensure that residents are given the appropriate treatment and services to maintain or improve their ability to carry out activities of daily living by not providing documented evidence that residents were provided with ADL(activities of daily living) care such as personal hygiene care on multiple days. (Residents' #84 and #4). The findings included: 1. Facility staff failed to provide documented evidence of bathing Resident #84 on multiple days during the month of May 2022. Review of a Facility Reported incident (FRI) received by DOH (Department of Health) on 09/20/21, concerning Resident #84 documented .A complete head to toe assessment done Multiple scars to left upper back and sacral area. Redness to perineal /sacral, area. The incident is categorized as an allegation of Resident/Patient Neglect. Resident #84 was admitted to the facility on [DATE], with multiple diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, for three (4) of 67 sampled residents, facility staff failed to ensure that residents who were unable to independently carry out activities of daily living (ADLs) were provided services necessary to maintain personal hygiene. Residents' #4, #19, #84 and #93. The findings included: 1. Facility staff failed to provide documented evidence of bathing Resident #4, who is dependent on staff for ADL care, on multiple days in May and June 2022. Resident #4 was admitted to the facility on [DATE] with multiple diagnoses that included: Pressure Ulcer Sacral Region Stage 4, Type 2 Diabetes Mellitus with Unspecified Complications, Legal Blindness as Defined in USA, Unspecified Glaucoma, and Muscle Weakness. Review of the admission Minimum Data Set (MDS) dated [DATE], revealed that the facility staff coded the following: Section C (Cognitive Patterns): Brief Interview for Mental Status (BIMS) Summery Score 02 Indicating severely impaired cognition. Section G (Functional Status): Bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview for three (3) out of 67 sampled residents, facility staff failed to ensure residents with limited range of motion received the appropriate services to maintain or improve range of motion. Facility staff failed to show evidence that restorative nursing services were provided and failed to ensure that a resident received prescribed orthotics and multi-podus boots as ordered by the physician to prevent worsening contracture. (Residents' #32, #95, and #102) The findings include: Review of the policy Restorative Nursing Care revised 02/22 documented, Restorative nursing is offered to all residents who have completed skilled OT (Occupational Therapy) or PT (Physical Therapy) services . Our facility has an active program of restorative nursing which is developed and coordinated through the resident's care plan .Restorative nursing care is performed for those residents who require such service . initiate point click care list for each resident placed on program .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, facility staff failed to ensure that three (3) of 67 sampled residents received adequate monitoring and supervision to prevent avoidable accidents as evidenced by the following occurrences: one resident that left the facility without staff knowledge; one resident who fell out of her wheelchair while being escorted back into the facility; and one resident who fell after receiving assistance from one staff person during a transfer. (Residents' #124, #135, #35). The findings included: Review of the policy Leave of Absence (LOA) for Residents revised on 05/22 documented, .For all authorized leave of absence . Time, date, destination, responsible party, expected return and any special instruction must be documented on LOA form . residents who go on LOA, must return back to facility prior to midnight . Progress note must be completed stating the timeline of event in the resident medical record. Review of the policy, Mobility and Falls . revised 05/22 documented, . It is the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-29 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, for two (2) of 67 sampled residents, facility staff failed to provide pain management in accordance with the physician's order. Residents' #104 and #133. The findings included: Review of the policy Pain Management revised 02/22, documented, . The licensed nurse will . administer the order as indicated . Review of the policy Medication/Treatment Administration Record and Initials revised 03/2022 documented, . Prior to administration of medication and treatment, the licensed nurse assigned to the resident must check and validated the ten Rights of Medication which includes . right assessment, right evaluation . Licensed nurses will administer medication and treatment to residents following the physician orders . 1. Facility staff failed to administer Resident #104's pain medication in accordance with the physician's order. Resident #104 was re-admitted to the facility on [DATE] with multiple diagnoses, including, Malignant Neoplasm of Prostate, Moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interview, for one (1) of 67 sampled residents, facility staff failed to remove the pressure dressing from Resident #21's arteriovenous (AV) Fistula site in accordance with the physician's order. The findings included: Resident #21 was admitted to the facility on [DATE] with diagnoses that included End Stage Renal Disease and Chronic Kidney Disease. A Quarterly Minimum Data Set (MDS) dated [DATE] showed in Section C (Cognitive Patterns) that facility staff documented the resident as having a Brief Interview For Mental Status Summary Score (BIMS) of 13, indicating intact cognition. Review of the physician's order dated 05/05/21 directed, Remove pressure dressing on the left arm 6 hours post dialysis, [Monday, Wednesday, Friday] every evening shift . During a face-to-face interview on 06/21/22 at 11:55 AM, Resident #21 stated, My arm was bleeding this morning. I told [Employee #33]. She came in I showed her this sheet, the resident picked up a white flat sheet (bed linen)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, for two (2) of 67 sampled residents, facility staff failed to provide nursing and related services to assure resident safety as evidenced by failure to: (1) provide Resident #133 pain management that met professional standards of practice and (2) ensure Resident #257 received care consistent with professional standards of practice to prevent the development of a pressure ulcer (Stage 3). The findings include: Review of the policy Pain Management revised 02/22, documented, . The licensed nurse will obtain order from the attending physician/designee for pain management and administer the order as indicated . Review of the policy Clinical Documentation/Record revised 02/2022 documented, . Clinical documentation is required to record pertinent facts, findings, and observations about the resident . Review of the policy Medication/Treatment Administration Record and Initials revised 03/2022 documented, . Prior to administration of medication and treatment, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, facility staff failed to ensure that the controlled medications were accurately recorded as given and accurately recorded wasted in the designated location; and accurately reconcile controlled medications for one (1) of three (3) sampled resident controlled drug records reviewed. Residents #256. The findings included: Resident #256 was admitted to the facility on [DATE] with diagnoses that included Osteoarthritis of Hip, Neuromuscular Dysfunction of Bladder and Clostridium Difficile. According to the physician's order dated 06/12/22 the resident is to receive Tramadol HCI (used to relieve moderate to moderately severe pain) 50 mg (milligram) one tablet by mouth every 8 hours as needed for pain 6-10 in scale. During an observation on 06/16/22 at 3:54 PM one (1) of two (2) Medication Carts on unit 3, there was one resident (Resident #256) with a physician's order that directed, Tramadol 50 mg take 1 tablet by mouth every 8 hours as needed for pain 6-10. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-29 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff and resident interview for two (2) of 67 sampled residents, facility staff failed to provide menus to all the facilities residents so that they could make food choices and the facility's staff failed to update menus periodically and have them reviewed by the facilities dietician. (Residents' #102, and #82) The findings include: 1. Resident #102 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Adult Failure to Thrive, Pressure Ulcer of Sacral Region, Stage 3, Contracture Unspecified Joint, Contracture Right Knee, Contracture Left Knee, Moderate Protein Calorie Malnutrition and Muscle Weakness. Review of the Quarterly Minimum Data Set (MDS) dated [DATE], revealed facility staff coded the following: Section C (Cognitive Patterns): Brief Interview for Mental Status Summary Score 15 indicating intact cognition. Section E (Behavior): Rejection of Care -Presence & Frequency 0 Behavior not exhibited Section G (Functional Status): Bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interview, facility staff failed to prepare and serve foods under sanitary conditions as evidenced by food temperatures that tested under 135 degrees fahrenheit (F) during a test tray assessment, a cracked and loose ceiling light in the main kitchen, a damaged wall behind the grease fryer, and staff failure to follow food quality standards of practice. The findings include: During a food test tray assessment on June 21, 2022, at approximately 2:00 PM, hot foods such as ham (117 degrees Fahrenheit), cabbage (105.7 degrees Fahrenheit), and mechanical ham (111.7 degrees Fahrenheit), tested below the minimum required temperature of 140 degrees Fahrenheit (F). These observations were acknowledged by Employee #38 and/or Employee #42 during a face-to-face interview on June 21, 2022, at approximately 2:15 PM. During a walkthrough of dietary services on June 14, 2022, at approximately 10:00 AM, the following were observed: 1. A ceiling light located in a common area of the kitchen was cracked and loose. 2. The wall behind the grease fryer was damaged with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3) Facility staff failed to properly minimize or prevent the potential spread of infection by not thoroughly cleaning Resident #406's room prior to their admission. Resident #406 was admitted to the facility on [DATE] with diagnoses including Cervical Stenosis of the Spinal Canal, Fracture of the Left Femur, Cervicalgia (neck pain), Lumbago (low back pain)[https://icd.codes/icd10cm/M542], and S/P (status post) accidental fall. Review of Resident #406's medical record revealed: 06/10/22 at 8:02 PM [Nurses admission Note] documented, .admitted from [Local Hospital] . Resident is alert/oriented x 3, cooperative, able to make needs know(n) .[Name of Physician] made aware of resident admission to the facility . During an observation and interview on 06/16/22 at approximately 9:20 AM, Resident #406 was resting in her bed. The resident reported that facility staff had not thoroughly cleaned her room before she was admitted , because another person's belongings (clothes) were hanging in her closet. The resident added…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-29 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interview, facility staff failed to maintain essential equipment in safe condition as evidenced by one (1) of one (1) conveyor dishwasher that failed to automatically move peg racks filled with cups, dishes, silverware and/or food trays through the machine. The findings include: During observations in dietary services on June 21, 2022, at approximately 11:00 AM, one (1) of one (1) conveyor dishwasher failed to automatically move soiled items through the machine. to ensure proper wash, proper rinse, and proper final rinse of peg racks filled with cups, dishes, silverware and/or food trays. Consequently, the necessary parts were ordered, and the dishwasher was repaired on June 22, 2022. These observations were acknowledged by Employee #42 during a face-to-face interview on June 21, 2022, at approximately 2:15 PM.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-09-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, it was determined that facility staff failed to prepare and serve foods under sanitary conditions as evidenced by 12 of 12 baffles from the kitchen hood system that were soiled with grease deposits and hot foods that tested at less than 135 degrees Fahrenheit (F) during a test tray assessment. Findings included . 1. Twelve (12) of twelve (12) baffles from the kitchen exhaust hood system were soiled with grease. 2. Hot food temperatures tested at less than 135 degrees Fahrenheit (F) during a test tray assessment on August 27, 2019, at approximately 1:10 PM. A serving of chicken breast was at 123.6 degrees F and a serving of broccoli and cauliflower mix tested at 112.4 degrees F. Employee #19 acknowledged the above findings during a face-to-face interview on August 27, 2019 at approximately 3:00 PM.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-09-03 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to develop a system of surveillance to identify infections or communicable diseases; and staff failed to maintain a safe, sanitary environment as evidenced by a soiled ice machine on one (1) of three (3) resident care units. The census on the first day of survey was 175. Findings included . 1. Facility failed to develop a system of surveillance to identify infections or communicable diseases. Review of the facility's Infection Control Surveillance logs showed the following: May 2019 there were 25 facility-acquired infections to include chin abscess, vaginitis, boil at right chest, conjunctivitis, urinary tract infections related to E. Coli, resident on isolation for urinary tract infection, skin dermatitis, MRSA of the eyelid, fungal irritation, related to incontinence, and pneumonia. June 2019 there were 23 facility-acquired infections to include vaginitis, boil at right chest, conjunctivitis, urinary tract infections, and fungal irritation - no locations listed. July 2019 there were 21 facility-acquired infections to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-09-03 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility's staff failed to ensure annual in-services sheets failed to record the mandatory 12 hours of training, the subject, the date, the time/duration, the purpose, and/or who conducted the training in four (4) of four (4) in-service(s) reviewed. Findings included . Record review of the staff annual/mandatory in-service records on 09/03/19 at 1:00 PM showed the facility provided education on four (4) topics, as listed below: Abuse Training - 01/26/19, 01/27/19, 01/30/19, 01/31/19, 02/02/19, and 02/03/19; Dementia/Alzheimer's - 02/04/19 and 05/09/19; Podiatry/Geriatric Foot Care - 04/17/19 and 04/19/19; and Elder Justice, Abuse, and Neglect - 05/09/19. Continued review of the previously mentioned training documents revealed twenty-seven (27) In-Service Training Sign-in Sheets that showed the following: 1.Twenty (27) of 27 sign-in sheets lacked documented evidence of the amount of in-service hours employees received from the previously mentioned in-service training. 2. Two (2) of the 27 sign-in sheets lacked documented evidence of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-09-03 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's trial balance and staff interview, for 12 of 138 sampled residents with personal fund accounts, facility staff failed to ensure that residents who chose to deposit personal funds with the facility, completed a written authorization form giving the facility permission to act as a fiduciary of the residents' funds. Findings included . Review of the facilities trial balance showed the following residents had asterisk (*) next to their names indicating that the residents' application is missing. The residents, however, had transferring accounts (automatic transfer of care cost payments due the facility): Resident # 7 Resident #14 Resident # 17 Resident # 32 Resident # 37 Resident # 38 Resident # 63 Resident # 65 Resident # 94 Resident # 108 Resident # 119 Resident # 157 A face-to-face interview was conducted with Employee #38, Business Office Representative, on September 3, 2019, at approximately 12:00 PM. She stated the missing application is the Resident Fund Management Service Authorization and Agreement to Handle Resident Funds form. The resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-09-03 · tag F0710 — pattern
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for one (1) of 70 sampled residents, the physician failed to ensure that one (1) resident's order for Humalog Insulin was written correctly. The dosage was written incorrectly x 4 months. Resident #66. Findings Include . Resident #66 was admitted to the facility on [DATE], with diagnoses which included Anemia, Diabetes and End Stage Renal Disease. According to Section I (Diagnoses) of the annual Minimum Data Set (MDS) dated [DATE] and a quarterly MDS dated [DATE] the resident was documented to have a history of diabetes. Review of the physician's order for Humalog Insulin show that for the months of May 2019, June 2019, July 2019 and August 2019 the order was written as: Humalog 100 Unit/ML (3ML vial) Inject 3 ml subcutaneously three times a day for DM (Diabetes Mellitus) . dated 05/07/19. Humalog 100 unit/ML (3ML vial) Inject 3 unit subcutaneously three times a day for DM [Diabetes Mellitus], but the order was discontinued and reordered on May 07, 2019. Employee #30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-03 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview for one (1) of 70 sampled residents, the consultant pharmacist failed to identify and make recommendations to correct the Insulin dosage for Resident #66. Findings include . A review of the Humalog Insulin order for Resident #66 for May 2019 showed that the dosage of the Insulin was documented as 3 ml instead of 3 units. A review of Insulin order for June, July and August were also documented incorrectly as 3 ml instead of 3 units. A review of the facility's policy titled Pharmacy Recommendation Follow-Up /Review Revised 07/2019 depicts the following: 1. The drug regimen of each resident must be reviewed at least once a month by a licensed pharmacist. 2. This review must include a review of the resident's medical chart. 3. The pharmacist must report any irregularities to the attending physician and the facilities medical director and the director of nursing and these reports must be acted upon. Review of the Medication Regimen Review record for Resident #66 showed that the pharmacist reviewed the resident's medical records on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-03 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of medications stored and staff interview for one (1) of three (3) medication carts on [DATE], at approximately 12:30 PM the facility staff on the first floor failed to date the labels of seven (7) of 12 multi-dose vials/medication containers when they were first accessed; and to remove an expired medication for one (1) resident from a medication cart on the second floor. Findings included . A. The following medications were opened. All of the containers lacked the dates on which they were initially accessed. Ferrous Sulfate 16 oz. bottle/8 oz. remained Expiration date 01/22 Ranitidine 300 ml bottle/140 ml remaining date of Expiration [DATE] Manantine 150ml bottle/30 ml left Expiration [DATE] Keppra 16 oz. bottle/12 oz. remaining Expiration date 03/22 Ferrous Sulfate 16 oz. bottle/12 oz. left Expiration date 01/20 Chlorhexidine Gluc. (Peridex) 0.2 % solution 16 oz. bottle/4 oz. left Expiration date Feb. 2022 Docusate Sodium 16 oz. bottle/15 oz. left Expiration date 1/21. B. Facility staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-03 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview for four (4) of 70 sampled residents, facility staff failed to accurately carry over Insulin orders for one (1) resident from one month to another, to complete the dialysis communication form for two (2) dialysis residents, and failed to ensure that recorded weights for one (1) resident were correctly documented in the resident's clinical records. Residents' #8, #66, #71 and #108. Findings include . 1. Review of Resident #8's current medical record showed that the resident was admitted on [DATE] with multiple diagnoses, including End-Stage Renal Disease and Left Arm AV (arteriovenous) Graft. Further review of the record revealed a care plan with an initiated date of 10/16/19. The aforementioned care plan documented that the resident received hemodialysis treatments three times a week (Mondays, Wednesdays, and Fridays). Review of Resident #8's, Dialysis Communication Forms showed that the facility's staff failed to complete the post-dialysis section of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview and record review for one (1) of 70 sampled residents, facility staff failed to ensure that Resident #112 was free from staff verbal abuse. Findings included . Prohibition of Abuse Policy: .Residents must not be subjected to abuse by anymore, including, but not limited to facility staff . Verbal abuse- is the of oral, written or gestured language, that willfully includes disparaging and derogatory terms to a resident or their families or within their hearing distance . During an interview with Resident #112 on 8/26/19, at 04:08 PM the resident stated that a Certified Nursing Assistant (CNA)/Employee #39 spoke to him rudely a few days ago while providing care with activities of daily living. He cannot remember the date but he reported the matter to the nurse and someone told me they walked her for a few days. She has not come back. Resident #112 was admitted to the facility on [DATE], with diagnoses to include Atrial Fibrillation, Peripheral Vascular Disease, Gout,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview for two (2) of 70 sampled residents, facility staff failed to develop comprehensive, person centered care plans for use of an antidepressant for one (1) resident, to address dental care t and the use of anticoagulant for one (1) resident. Residents' #54 and #95. Findings include . 1. Facility staff failed to develop comprehensive, a person centered care plan for use of an antidepressant for Resident #54. A review of Section I (Active Diagnoses) of Resident #54's annual Minimum Data Set, dated [DATE] showed that the resident was coded for Depression. Review of Section N (Medications) of the same MDS was coded for use of an Antidepressant (Sertraline). However, review of the resident care plans failed to reveal a care plan for the use of an Antidepressant. A face-to-face interview was conducted with Employee #17 on August 29, 2019, at approximately 3:00 PM. The employee reviewed the record and acknowledged that the care plan for use of an Antidepressant was never…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview for one (1) of 70 sampled residents, facility staff failed to update care plan with goals and approaches for resident-centered care for one (1) resident's gastrostomy tube (GT). Resident #53. Findings included . Facility staff failed to update resident-centered care plan to reflect the changes in treatment for Resident #53's gastrostomy tube site care. A review of Resident #53's admission record shows that he was admitted to the facility on [DATE], with diagnoses which included Hypertension, Anemia, Type 2 Diabetes Mellitus, Systemic Lupus Erythematosus, Hyperlipidemia, Gastroesophageal Reflux Disease, Cerebrovascular Disease, Cardiomegaly, Dementia, and Major Depressive Disorder. A review of the Quarterly Minimum Data Set [MDS] dated 6/15/19 showed, Section K 0510 Nutritional Approaches: B Feeding tube -nasogastric or abdominal (PEG), while a resident. A review of Physician Health Status note dated August 7, 2019, showed GT [gastrostomy tube] with no hyper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Medpass observation and staff interview for two (2) of four (4) sampled residents observed during medication administration, the facility staff failed to provide care in accordance with professional nursing standards as evidenced by the staff was observed to incorrectly used the blood pressure cuff to measure one (1) resident's blood pressure and administer one (1) resident eye drops. Residents' #88 and #126. Findings included . 1. Standard of Care for Administering Eye Drops: Ask the patient to tilt his head slightly back and to look toward the ceiling. Turn his head slightly to the side being treated to prevent the solution or tears from flowing toward the opposite eye. Using your non-dominant hand, pull his lower eyelid down with your thumb, exposing the conjunctival sac. Place the medication bottle ½ to ¾ inch above his conjunctival sac, making sure it doesn't touch anything. https://journals.lww.com/nursing/FullText/2007/05000/Administering_eyedrops.14.aspx During Medpass observation on August 27,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility staff failed to provide evidence of monitoring or modifying interventions consistent with resident needs and goals to maintain acceptable parameters of nutritional status for one (1) of 70 sampled residents (Resident #132). Findings included . Resident #132 was admitted to the facility on [DATE] with diagnoses to include Hypertension, Hyperlipidemia, Peripheral Vascular Disease and Chronic Kidney Disease. Review of the Annual Minimum Data Set (MDS) dated [DATE] , showed Section C (Cognitive Patterns) C0500 Brief Interview for Mental Status is coded as 15, which indicates cognition intact. Section G Functional Status showed resident is coded as 0 which indicates independent with eating. Section K (Swallowing/Nutritional Status); nutrition approach is coded as therapeutic diet. Reviews of the medical record showed resident weights were recorded as follows: 2/13/19 -132# 3/4/29- 130# 4/3/19- 136# 5/2/19- 135# 6/3/19-136# 7/1/19- 136# 8/1/19- 128 # During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-03 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview for two (2) of 70 sampled residents, facility staff failed to ensure the dialysis communication form used to reflect ongoing collaboration between the facility and dialysis staff was included in the medical record for Residents' #8 and #71 Findings included . 1. Facility staff failed to ensure the dialysis communication form used to reflect ongoing collaboration between the facility staff and dialysis staff was included in Resident #8's medical record. Resident #8 was admitted to the facility on [DATE], with diagnoses, which included Anemia, Cardiomyopathy, Hyperlipidemia, Cerebral Infarction, Hypertension, End-Stage Renal Disease, Arthritis, Cataract, and Presbyopia. Physician orders dated 3/5/19 directed, Resident starts new dialysis hours 6 am on 3/6/19 . Dialysis days remain the same Monday, Wednesday, and Friday . Review of the Resident #8's medical records from July 31, 2019 to August 28, 2019, showed that the resident dialysis record for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-03 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, the facility staff failed to: (I) adequately assess a wound per professional standards of practice for one (1) of 70 sampled residents (Resident #34); and (II) correctly transcribe an insulin order for one (1) of 70 sampled residents (Resident #66). Findings included . 1. Facility staff failed to adequately assess a wound per professional standards of practice for Resident #34. Resident #34 was admitted on [DATE] (most recent date of admission) with diagnoses that include Cerebral Infarction, Sepsis, Hypertension, Unspecified Dementia, Age-related Debility. Review of the resident's current medical record revealed that the facility's staff initially documented the wound as a Stage 3 medical equipment-induced pressure ulcer. However, after more than 60 days the wound classification was changed to a full-thickness neck wound, as evidenced below: Review of the Annual Minimum Data Set (MDS) dated [DATE], showed Section C (Cognitive Patterns) C0100 Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-03 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview for one (1) of 70 sampled residents, the facility staff failed to develop a care plan with individualized, person-centered approaches to address Resident #120 with a diagnosis of Dementia. Findings included . Resident #120 was admitted to the facility on [DATE] with diagnoses to include Dementia, Hypertension, Arthritis, and Diabetes Mellitus. Review of the Annual Minimum Data Set (MDS) dated [DATE] , showed Section C (Cognitive Patterns) C0500 Brief Interview for Mental Status coded as 12, which indicates moderate cognitive impairment. Review of discharge summary from [hospital name] dated 7/22/19 showed patients' mental status was attributed to underlying dementia with frontal lobe component. Hospital course: Altered Mental Status, Dementia with Agitation. Review of physicians order dated 8/12/19 showed psychiatric consultation for resident with Dementia and Behavioral Disturbance . Further review showed monitor resident behavior every 4 hours for Dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-03 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview for one the facility's staff failed to assist one (1) of 70 sampled resident in obtaining dental care (Resident #95). Findings included . Resident #95 was admitted to the facility on [DATE], with diagnoses which included Human Immunodeficiency Virus Disease, Gastroesophageal Reflux Disease, Peripheral Vascular Disease, Chronic Obstructive Pulmonary Disease, Anemia, Osteoarthritis, Neuropathic pain, Anxiety, and Major Depressive Disorder. A review of of the Quarterly Minimum Data Set (MDS) completed 07/19/19, showed a Brief Interview for Mental Status (BIMS) score of 11 which is an indication that the resident is moderately impaired cognition and not able to make decisions. A review of the physician's note dated 03/05/19 showed the physician documented, Mouth multiple impacted roots on lower gum and upper gum. No gum bleeding, No oral ulcers. Oral pain due to missing teeth and impacted roots, .dental evaluation as scheduled. Review of the Physician's order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-03 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview facility staff for one (1) of 70 sampled residents facility staff failed to provide Resident #65 with a wheelchair with operable parts (leg rest). Findings included . Resident #65 was admitted on [DATE] with diagnoses that include Dysphagia, Hyperkalemia, Acute Kidney Failure, Constipation, and Type II Diabetes Mellitus. Findings included . During a family interview on 8/26/19 at 11:00 AM resident's wife stated the left pedal on his wheelchair is not working I told them about it. Review of the Annual Minimum Data Set (MDS) dated [DATE], showed Section C Cognitive Patterns C0500 Brief Interview for Mental Status coded as 6, which indicates severe cognitive impairment. Section G Functional Status showed mobility devices wheelchair is selected. Observation on 8/26/19 at 11:30 AM showed a wheelchair in the resident's room with the leg rest in the seat of the wheelchair. The resident was asked would this be your wheelchair the resident responded it don't work if I use it my…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-03 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interview, facility staff failed to maintain the call bell system in good working condition as evidenced by a call bell in three (3) of 38 resident's rooms that did not emit an audio or visual alarm when tested. Findings included . During an environmental walkthrough of the facility on August 27, 2019, between 10:30 AM and 3:00 PM, call bells in resident rooms #209B, #241A and #309A did not alarm when tested , three (3) of 38 resident's rooms. This breakdown could prevent or delay care to residents in an emergency. Employee #8 acknowledged the above findings during a face-to-face interview on August 27, 2019 at approximately 3:00 PM.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$47,684 in federal fines across 1 penalty.

  • $47,684 — penalty dated 2025-03-28

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
ROOZ, EFRAIMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST80%since 02/01/2018
ADDURU, BENJAMINIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
ANDREWS-HOLMES, NICOLAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
MATTHEWS, EVETTEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 04/01/2025
ENHANCE THERAPIES MASTER PAYCOOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
NEXT LEVEL HOSPITALITY SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
ELEBIARY, AHMEDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
NGANFACK, MARCELINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
TEPPER, ELYSEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
1380 SOUTHERN AVENUE RE LLCOrganizationADP OF THE SNFsince 04/01/2025
APEX GLOBAL SOLUTIONS LLCOrganizationADP OF THE SNFsince 04/01/2025
DYNAMIC FISCAL SERVICES, INC.OrganizationADP OF THE SNFsince 04/01/2025
HEALTH CONSULTING SERVICESOrganizationADP OF THE SNFsince 04/01/2025
RYTES COMPANY LLCOrganizationADP OF THE SNFsince 04/01/2025
SCHIAVI WALLACE & ROWE PCOrganizationADP OF THE SNFsince 04/01/2025

CMS files one row per role, so the 25 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$28.4M
Net patient revenuemost recent cost report
+11.6%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 89%Medicare 8%Other / private 3%

About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$415per resident / day
operating cost
$12,603per month
≈ monthly operating cost
$469per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in DC

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the District of Columbia Medicaid page.

Typical monthly cost in District of Columbia
$9,581/mo
Nursing home (semi-private)*
$10,798/mo
Nursing home (private)*
$6,200/mo
Assisted living*

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner. The starred figure is the national median (no state figure published).

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 095015. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-10-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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