Rehabilitation Center Of Winter Park
1700 Monroe Ave, Maitland, FL 32751 · For profit - Limited Liability company · 180 certified beds · (407) 647-2092 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.5% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.9% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 2.3% | 4.6% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.1% | 2.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 7.0% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 7.6% | 14.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.5% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 7.0% | 10.5% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 3.6% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.3% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 96.2% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 16.5% | 26.1% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 5.0% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.43 | 2.13 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.67 | 1.15 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
27.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 56 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 53.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 165 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 14% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 27.2%CMS range 18.0–44.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 8.2–14.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 53.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 52.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 93.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 65.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 11.3%CMS range 7.2–15.8 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.00 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 180 beds and averages 168.8 residents a day — about 94% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.26 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.16 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.23 hrs/resident/day on weekends vs 3.27 on weekdays — 1% thinner on weekends. RN hours go from 0.47 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 10 most serious are shown; the remaining 33 are one tap away and print in full.
- Potential for harm · D2025-01-14 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to notify and update the hospice provider regarding a fall for 1 of 1 resident reviewed for notification of change, out of a total sample of 5 residents, (#1). Findings: Resident #1 was admitted to the facility on [DATE] for respite care. His diagnoses included dementia, Neurocognitive disorder, depressive disorder, and insomnia. Resident #1 was discharged home from the facility on 10/10/24. Review of resident #1's medical record revealed a late entry nursing progress note as well as a Situation Background Assessment and Recommendation (SBAR) note dated 10/08/24 at 4:15 AM. The notes showed resident #1 was found on the floor next to his bed, the facility Nurse Practitioner was notified on 10/08/24, and the document revealed the responsible party was not yet known, therefore not notified at that time. There was no documentation to show facility nurses contacted resident #1's hospice provider regarding the fall. On 1/13/25 at 12:32 PM, Registered Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-13 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were provided necessary maintenance services to maintain a comfortable, homelike environment regarding functional television (TV) channels with audio, channel programming, and availability of remote controls for 4 rooms on the 100 unit, 6 rooms on the 200 unit and 1 room on the 300 unit, out of a total of 27 sampled rooms reviewed, (Rooms 111-B, 112-B, 114-A, 128-A, 128-B, 204-A, 207-A, 215-A, 215-B, 219-A, 219-B, 223-A, 230-A, 230-B, 301-A, and 301-B). Findings: 1. On 12/12/24 at 3:24 PM, during a tour of the 200-nursing unit, resident #3 in room [ROOM NUMBER]-A was laying in bed with the TV remote in his hand. He stated the TV channels were fuzzy and to make it worse it only got a handful of channels. He said he, reported it 2 times within the last week and a half. One maintenance guy came in and said it was the mount on the wall that holds the TV that was causing the problem something about the coax cable. He explained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-13 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure baseline care plan summaries were reviewed with or a copy provided to the resident and/or the resident representative for 2 of 4 residents reviewed for baseline care plan, of a total sample of 10 residents, (#1, and #2). Findings: 1. Resident #1's electronic medical record (EMR) revealed the resident was admitted on [DATE] with diagnoses of cerebral infarction (stroke), hemiplegia, type 2 diabetes, speech and language deficits, abnormal posture, need for assistance with activities of daily living (ADLs). He resided in the facility for 10 days and was discharged on 11/07/24. On 12/12/24 at 2:57 PM, Registered Nurse (RN) C stated the care plan was initiated upon admission, then Minimum Data Set (MDS) nurses completed the comprehensive care plan. She stated that resident #1 did not receive a baseline care plan from the nurse on admission and there were other people who had to sign off on it as well, as part of a team effort. RN C explained the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to maintain complete, accurate, and readily accessible medical records for 2 of 2 residents reviewed for medical record review,of a total sample of 10 residents, (#1, and #2). Findings: 1. Resident #1 was admitted to the facilty on 10/28/24 with diagnoses of hypertension, muscle weakness, cerebral infarction (stroke), hemiplegia, cognitive and social or emotional deficit, and type 2 diabetes. Resident #1 remained in the facility for 10 days and was discharged on 11/07/24 Review of resident #1's medical record revealed resident #1's admission Agreement paperwork was missing from the medical record and the baseline care plan for the admission date of 10/28/24 had date discrepancies regarding the discharge plans section and incomplete documentation regarding no date or signature for review with the resident or representative for the baseline care plan summary. On 12/13/24 at 1:40 PM, the Director of Community Relations stated there was no scanned copy of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-23 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to notify a resident's Power of Attorney (POA) of changes in condition for 1 of 3 residents reviewed for change in condition, of a total sample of 5, (#1). Findings: Review of resident #1's medical record revealed their responsible party/durable POA was family member #1. Review of resident #1's Quarterly Minimum Data Set Assessment (MDS) dated [DATE] and Annual MDS dated [DATE] indicated she rarely/never understood regarding communication and a mental status examination should not be conducted. One of her diagnoses included unspecified dementia with unspecified severity. Review of resident #1's medical record revealed a nursing note dated 3/17/24 that the resident had a skin tear to the right forearm. There was no documentation about what caused this injury. There was no description of the size of the wound, nor its placement on the forearm. A nursing note dated 3/18/24 revealed a physician was made aware of the skin tear and treatment orders were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to follow their policy and family member request to thoroughly investigate injuries of unknown origin for 2 of 3 residents reviewed for injuries of unknown origin, of a total sample of 5, (#1 and #4). Findings: 1. Review of resident #1's Quarterly Minimum Data Set (MDS) dated [DATE] and Annual MDS dated [DATE] indicated she rarely/never understood regarding communication and a mental status exam should not be conducted. One of her diagnoses included unspecified dementia, with unspecified severity. Review of resident #1's medical record revealed a nursing note dated 3/17/24 that the resident has a skin tear to the right forearm. There was no documentation about what caused this injury. There was no description of the size of the wound, nor its placement on the forearm. On 10/22/2024 at 11:19 AM, the Director of Nursing (DON) reviewed resident #1's nursing note dated 3/17/24 that indicated a skin tear to right forearm. She verified that there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to report injuries of unknown origin in a timely manner per regulations for 2 of 3 residents reviewed for injuries of unknown origin, of a total sample of 5 residents, (#1 and #4). Findings: 1. Resident #4 was admitted to the facility on [DATE]. Her Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed she had a Brief Interview for Mental Status score of 2 out of 15, which indicated severe cognitive impairment. Review of resident #4's medical record revealed a nursing note dated 9/02/24 by Registered Nurse (RN) A that the resident's family member observed bruising on the resident. The nurse indicated that upon assessment a purplish bruise was noted on top of the right hand, top of left hand, right wrist and left lower arm. There was no documentation about what caused these injuries, but the nurse documented she reported the concerns to the physician and the Risk Manager. In interviews on 10/22/24 at 4:36 PM, and on 10/23/24 at 9:14 AM, with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to remove an indwelling urinary (foley) catheter and collect a urine specimen in a timely manner which led to a delay in treatment for 1 of 2 residents reviewed for urinary catheters, of a total sample of 5 residents, (#1). Findings: Review of resident #1's Annual Minimum Data Set assessment dated [DATE] indicated she rarely/never understood regarding communication and a mental status exam should not be conducted. Her diagnoses included unspecified dementia, with unspecified severity. Review of resident #1's record revealed a nursing note dated 7/30/24 at 2:55 PM, that resident #1 was straight catheterized for urine with 600 cubic centimeters (cc) output due to no urine output. The physician was notified, and orders were received that day for a urinalysis with a culture and sensitivity and to place an indwelling foley catheter for three days pending the urinalysis results. Review of resident #1's medical record revealed a nursing note dated the next day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-30 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure completion and accuracy of Level I Preadmission Screening and Resident Reviews (PASARRs) on admission, and/or failed to make referrals for newly evident or possible mental disorders, to evaluate the need for specialized mental health services or alternate placement for 3 of 6 residents reviewed for PASARR, of a total sample of 49 residents, (#90, #134, and #22). for 3 of 3 residents reviewed for PASARRs, out of a total sample of 47 residents, Findings: 1. Review of the medical record revealed resident #90 was originally admitted to the facility on [DATE] from the hospital, with a most recent readmission on [DATE]. Her diagnoses included bipolar disorder, anxiety, major depressive disorder and psychoactive substance abuse with onset date of 6/29/23. Resident #90's 5-day Minimum Data Set (MDS) with an assessment reference date of 7/05/24 revealed the resident had a diagnosis of anxiety, depression, and bipolar disorder. The MDS assessment noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-30 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure the Quality Assessment & Assurance (QAA) / Quality Assurance and Performance Improvement (QAPI) committee conducted performance improvement activities to ensure prior improvement measures were sustained. Findings: Review of the policy and procedure, Quality Assurance and Performance Improvement (QAPI) dated 6/01/21, revealed the facility would take actions aimed at performance improvement and would measure the success of those actions and track performance to ensure that improvements were realized and sustained. The facility had deficiencies cited at F641 for accuracy of assessments and F693 for concerns with tube feeding per physician orders and standards of care during the previous recertification survey conducted 10/17/22 through 10/20/22. During this survey, the facility was found to be in noncompliance with F641 and F693. As a result of these repeat deficiencies, it was identified there was insufficient auditing and oversight to prevent the citation. On 8/30/24 at 2:20 PM, the Administrator stated the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 33 citations
- Potential for harm · D2024-08-30 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat residents who required assistance with meals in a dignified and respectful manner for 1 of 1 residents reviewed for dignity, of a total sample of 49 residents, (#42). Findings: Review of resident #42's medical record documented she was readmitted to the facility on [DATE] with diagnoses of dysphagia (difficulty swallowing), aphasia (comprehension and communication disorder), stroke, and contracture of right hand. Review of the Quarterly Minimum Data Set (MDS) assessment with Assessment Reference Date of 6/02/24 revealed resident #42's Brief Interview for Mental Status was not obtained because she was rarely or never understood. The MDS showed she was dependent of staff for most Activities of Daily Living. Review of the Follow Up Question Report for August 2024 revealed resident #42 was dependent for eating. On 8/26/24 at 8:43 AM, Certified Nursing Assistant (CNA) K stated resident #42 was not interviewable and she was, a feeder. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-30 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to provide a sanitary, comfortable and homelike interior for one out of 10 residents reviewed for environment, of a total sample of 42, (#126). Findings: Resident #126 was admitted to the facility on [DATE] with diagnoses which included left leg above the knee amputation, other abnormalities of gait and mobility and the need for assistance with personal care. On 8/26/24 at 8:53 AM, resident #126 was observed in his room, alert and oriented, sitting up in his wheelchair eating breakfast. He indicated the bedside commode next to his table had not been emptied for two days. When he lifted the lid of the commode, there was a foul odor and a large amount of feces and urine were observed. He explained he asked the staff that morning during breakfast service to empty it but was told it was not their job. On 8/26/24 at 1:30 PM, observation of the bedside commode in resident #126's room revealed it remained dirty with a foul odor in the room and still had not been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-30 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Minimum Data Set (MDS) assessments were accurate for eating assistance for 1 of 3 residents reviewed for nutrition, of a total sample of 49 residents, (#42). Findings: Cross Reference F550 Review of resident #42's medical record revealed she was readmitted to the facility on [DATE] with diagnoses of dysphagia (difficulty swallowing), aphasia (comprehension and communication disorder), stroke, and contracture of right hand. On 8/27/24 at 5:26 PM, resident #42 was observed in bed, wearing a splint on her right arm and her both of her hands were contracted. Review of the Quarterly MDS assessment with Assessment Reference Date (ARD) of 6/02/24 revealed resident #42's Brief Interview for Mental Status was not obtained because she was rarely or never understood. The MDS incorrectly showed she needed partial/moderate assistance for eating. Review of the previous Quarterly MDS assessment with ARD dated 3/02/24 also showed resident #42 needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-30 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to request a Preadmission Screening and Resident Review (PASARR) level I and level II evaluations for 2 of 6 residents reviewed for PASARR,of a total sample of 49 residents, (#100, and #93). Findings: 1. Review of the medical record revealed resident #100 was admitted to the facility on [DATE] from the hospital. Her diagnoses included psychosis and major depressive disorder. Resident #100's Quarterly Minimum Data Set (MDS) with an assessment reference date of 8/02/24 revealed the resident had diagnoses of depression and psychotic disorder. The Quarterly assessment also noted the resident had severely impaired cognitive skills for daily decision making. Review of resident #100's medical record revealed her care plan noted the resident had alteration in thought processes related to psychosis and major depressive disorder. On 8/28/24 at 11:13 AM, the Social Service Director accessed resident #100's Level I PASARR dated 7/30/21, (prior to admission), in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive person-centered care plan for a resident with diabetes for 1 of 5 residents reviewed for high-risk medications, of a total of 49 residents, (#571). Findings: Review of resident #571's medical record revealed she was readmitted to the facility on [DATE] with diagnoses of type 2 diabetes mellitus, lupus, and congestive heart failure. Review of resident #571's admission Minimum Data Set (MDS) assessment with Assessment Reference Date of 8/04/24 revealed a Brief Interview for Mental Status score of 15 out of 15, which indicated intact cognition. The assessment showed resident #571 received insulin injections. Review of resident #571's physician orders dated 8/20/24 showed medication orders dated the same day for Steglatro 5 milligrams (mg) daily, 24 units of Insulin Glargine two times a day and 10 units of Insulin Lispro with meals for diabetes. Review of resident #571's medical record revealed a comprehensive care plan for diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate care consistent with professional standards of practice, and treatment to promote healing of a sacral pressure ulcer (PU) for 1 of 4 residents reviewed for pressure ulcers, of a total sample of 42 residents, (#42). Findings: Resident #42 was readmitted to the facility on [DATE] with a diagnosis of dysphagia (trouble swallowing) following unspecified cerebrovascular disease, end stage renal disease, need for assistance with personal care, aphasia (difficulty speaking), and unspecified protein-calorie malnutrition. Review of the Minimum Data Set quarterly assessment, with Assessment Reference Date 6/02/24 revealed resident # 42's Brief Mental Status score was 3 out of 15 which indicated severe cognitive impairment. The assessment indicated she had no behaviors or refusal of care and was dependent on staff to roll from left to right. Further review of the assessment showed resident #42 required substantial assistance for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-30 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate care for a resident on tube feedings in relation to feeding rate and time for 1 of 1 resident reviewed for tube feedings, of a total sample of 49, (#48). Findings: Resident #48 was re-admitted to the facility on [DATE] from an acute care hospital with diagnoses that included metabolic encephalopathy, diabetes mellitus type II, moderate protein-calorie malnutrition, anemia in chronic kidney disease, dysphagia, and vascular dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed resident #48 was severely cognitively impaired and was dependent on staff for all care. Resident #48 had diagnoses listed for aphasia (lost or impaired speech), malnutrition, and gastrostomy status. Services received included feeding tube care and wound care for a stage 3 pressure ulcer. The assessment also indicated he received hospice services. Review of resident #48's order summary report dated 8/28/24 revealed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-30 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the manufacturer's specifications regarding the preparation and administration of an over-the-counter medication was followed to ensure accurate and safe administration of medication for 1 of 1 residents reviewed for dialysis, of a total sample of 49 residents, (#18). Findings: Resident #18 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included pulmonary edema, acute and chronic respiratory failure, lupus, end stage renal disease, congestive heart failure, hypertension, dependence on renal dialysis. Review of resident #18's physician orders revealed an order for Diclofenac Sodium External Gel 1 % (Topical) dated 7/26/24. The order indicated the nurse was to apply to neck topically four times a day for pain. Diclofenac is a Nonsteroidal anti-inflammatory drug (NSAID), people who use NSAIDS such as topical Diclofenac may have a higher risk of having a heart attack or stroke than people who do not use these…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-30 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were able to call for staff assistance through a call bell system for 2 of 2 residents reviewed for call bells, of a total sample of 49 residents, (#71 and #95). On 8/26/24 at 8:59 AM, residents #71 and #95 were observed in their shared room, each lying in their own bed, each, awake and alert. Resident #71 was asked if staff responded in a timely manner when he activated his call bell, and the resident responded, I don't even have a call bell. At that moment, resident #71's roommate, resident #95 stated, Neither do I. Upon observation, both residents' call bells were noted to be attached by a hook to the wall behind the head of their beds, which was out of reach for both residents. Resident #71 was asked what would he do if he needed help, he replied, Yell, I guess. A few minutes later assigned Registered Nurse (RN) E was asked to come to the room. She confirmed the call bells were attached to the walls out of reach of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the availability of routine medications to enable continuity of care for a newly admitted resident (#4), resulting in resident leaving the facility Against Medical Advice (AMA). The facility also failed to administer medications as ordered, resulting in resident (#12) receiving incorrect medication, for 2 of 2 residents reviewed for medication administration, of a total sample of 12 residents. Findings: 1. Resident #4 was admitted to the facility on [DATE] with diagnoses that included cellulitis of the right lower limb, acute respiratory failure with hypoxia, pneumonia, chronic lung disease, and tobacco use. She was promptly discharged , Against Medical Advice (AMA), the next day on 4/10/24 at 2:00 PM. Review of the medical record for resident #4 revealed she had a Brief Interview for Mental Status Score (BIMS) of 15/15 which meant she was cognitively intact. Review of the Order Summary Report revealed resident #4 had 12 routine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-15 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement components of the abuse prohibition policy and failed to ensure two ineligible employees did not work with vulnerable residents of a total sample of 16 employees reviewed for background screening, (Certified Nursing Assistant C, Licensed Practical Nurse D). Findings: 1. Review of employee records revealed Certified Nursing Assistant (CNA) C was hired by the facility on [DATE]. Review of the Agency for Health Care Administration (AHCA) Level 2 Background Screening Result revealed the status was Screening in Process with no Eligibility Determination Date. The employment record included a copy of an AHCA Level 2 Background Screening Result printed [DATE] which noted CNA C was eligible as of [DATE] and the Retained Print Expiration Date was on [DATE]. Review of the facility's nursing assignment sheet and Keys CNA Assignment sheet for Monday, [DATE] revealed CNA C worked from 7 AM to 3 PM. On [DATE] at 5:25 PM, the Administrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-15 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, Administration failed to effectively oversee and monitor the eligibility status of active employees working with residents in the facility. Findings: 1. Review of employee records revealed Certified Nursing Assistant (CNA) C was hired by the facility on [DATE]. Review of the Agency for Health Care Administration (AHCA) Level 2 Background Screening Result revealed the status was Screening in Process with no Eligibility Determination Date. The employment record included a copy of an AHCA Level 2 Background Screening Result printed on [DATE] which revealed CNA C was eligible as of [DATE] and the Retained Print Expiration Date was [DATE]. Review of the facility's nursing assignment sheet and Keys CNA assignment for Monday, [DATE] revealed CNA C worked the 7 AM to 3 PM shift. On [DATE] at 7:15 PM, the Director of Nursing (DON) stated she noticed fingerprints had expired for CNA C during a facility wide audit conducted on [DATE]. She stated she informed the employee,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to report an allegation of neglect to the Agency for Health Care Administration (AHCA) for one resident (#1) and failed to report an allegation of neglect timely to AHCA for one of three residents reviewed for abuse/neglect of a total sample of 9 residents, (#2) . Findings: 1. Review of resident #1's medical record revealed he was readmitted to the facility on [DATE] with diagnoses including injury of urethra, quadriplegia, muscle wasting and atrophy. Review of the Minimum Data Set (MDS) 5-day assessment with Assessment Reference Date of 12/26/23 revealed resident #1's Brief Interview for Mental Status (BIMS) score was 15 out of 15 which indicated intact cognition. Review of resident #1's care plan for Activities of Daily Living (ADL) self-care performance deficit was initiated on 11/14/23. The care plan revealed resident #1 required substantial/maximal assist of one staff member for toileting, bed mobility, bathing, personal hygiene and dressing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0839 — isolatedEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Licensed Practical Nurse (LPN) with an expired license did not provide care to residents, for 1 out of 5 nurses selected for employee record review, (LPN A). Findings: Review of employee records revealed LPN A was hired by the facility on [DATE]. Review of the Nursing Homes Federal Reporting revealed the Immediate Report was submitted to the Agency for Health Care Administration (AHCA) on [DATE] and listed the event occurred on [DATE] at 10:00 AM. The AHCA report was completed by the Director of Nursing (DON). The Background Information section included the facility had self-reported from an audit conducted on [DATE] to [DATE] where it was discovered LPN A's nursing license status was delinquent. On [DATE] at 8:23 AM, LPN A stated she worked at the facility for two years and was the Unit Manager (UM) for the Palms unit for approximately a year. She explained she had been a nurse for 7 years. She indicated her nursing license was good until…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-10-20 · tag F0620 — widespreadNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents were not asked to waive facility's liability for losses of personal property as a condition for admission for 122 residents currently residing in the facility. Findings: Review of the facility's admission agreement/contract revealed the facility required residents to waive facility's liability for losses of personal property. Section 9a of the contract read, .The Facility will also offer the Resident with a private closet and a locked storage space in his/her room. The facility will only be responsible for failing to take reasonable care in protecting residents' personal property including to protect personal property specifically placed into safekeeping at the facility, with the Facility's consent and in accordance with the Facility established policies or in the Resident's locked storage space. Facility shall insure against loss of valuable items (such as money or jewelry) only if such items are deposited with the management or placed in locked storage provided to the Resident by the facility. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-20 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) CMS [Center for Medicare &Medicaid Services]-10055 form was provided to inform beneficiaries of potential liability for payment and related standard claim appeal rights for 3 of 3 residents reviewed for Beneficiary Protection Notification of a total sample of 64 residents, (#94, #129, #180). Findings: Review of the SNF Beneficiary Protection Notification Review forms revealed the question Was an SNFABN, Form CMS-10055 provided to the resident? was answered yes for residents #94, #129, and #180. The CMS form-10055 was not provided, instead CMS-R-131 form with missing date, and residents' names was given to the residents. On 10/19/22 at 11:58 AM, the Case Manager stated the SNF Beneficiary Protection Notification Review forms were completed by her, and the CMS -R-131 forms were provided by the previous Social Services Director. The CMS-R-131 forms were reviewed with the Case Manager and revealed the residents' names were not on the forms, and the forms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-20 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure sections C, D and E of the Minimum Data Set (MDS) assessments were accurately completed for 3 of 8 residents reviewed, (#17, #23 and #117), failed to accurately complete the MDS assessment pertaining to oxygen use for 2 of 3 residents reviewed for oxygen therapy (#94 and #108), and failed to ensure accurate assessment for 1 of 5 residents reviewed for comprehensive assessment accuracy, (#123), of a total sample of 64 residents. Findings: 1. Review of resident #17's medical record revealed he was admitted to the facility on [DATE]. His diagnoses included cerebrovascular disease, major depressive disorder, B-cell lymphoma, and polyarthritis. Review of the quarterly MDS assessment with Assessment Reference Date (ARD) of 7/17/22 revealed resident #17 was not interviewed for the Brief Interview for Mental Status (BIMS) in Section C or the Mood assessment in Section D. The MDS showed both sections were completed by interviewing staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-20 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to follow the menus to meet the residents needs and choices for 4 of 64 sampled residents, (#113, #127, #432, and #433). Finding On 10/17/22 at 9:28 AM, resident #113 was reclining in bed, listening to music. He stated he did not get the meal that was noted on his meal tray ticket. The tray ticket indicated he would receive French Toast. The resident stated he did not get any French Toast and he had to go to the kitchen to get the French Toast himself. He explained he did not eat pork and staff were aware, but they had sent him pork sandwiches in the past. He stated he had a problem with his meals daily as they were never correct. On 10/17/22 at 10:31 AM, Certified Nursing Assistant, (CNA) E stated resident #113 often went to the kitchen himself when his meal tray did not have the right food. Review of the lunch menu for 10/17/22 revealed the residents would receive Swedish meatballs with gravy, egg noodles, cauliflower with pimento, dinner roll with margarine, chilled peaches and beverage of choice. On 10/17/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-20 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow physician ordered tube feedings for 1 of 2 residents receiving tube feeds, in a total sample of 64 residents, (#119). Findings: Review of resident #119's medical record revealed his diagnoses included intracerebral hemorrhage, and dysphagia. A physician's order dated 10/5/22 read, Osmolite 1.5 at 60 milliliters (ml) per hour for 20 hours to start at 2 PM and turned off at 10 AM, the next morning. On 10/17/22 at 11:12 AM, resident #119 was observed in bed and his tube feeding pump was noted to be off. On 10/19/22 a new physician order for tube feedings read, Osmolite 1.5 at 80 ml for 12 hours. The tube feed pump was to be turned on at 7 PM and turned off at 7 AM, the next morning. On 10/19/22 at 5:38 PM, the resident was observed sitting up in bed. The tube feeding pump was on and the formula was infusing at a rate of 60 ml per hour. At 5:41 PM, the resident's direct care Licensed Practical Nurse, (LPN) C observed the tube feeding pump and acknowledged the tube feed formula infused at a rate of 60 ml per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure oxygen [O2] therapy was administered per physician's order for 1 of 4 residents reviewed for O2 therapy of a total sample of 64 residents, (#94). Findings: Review of resident #94's clinical records noted he was admitted to the facility on [DATE], with his most recent readmission on [DATE]. His diagnoses included acute respiratory failure with hypoxia, bipolar disorder, Parkinson's Disease, dementia, psychotic disorder, and schizoaffective disorder. A physician's order dated 6/06/22 read, oxygen [O2] 2 Liters/per minute [LPM] via nasal cannula [NC] continuously. A progress note dated 6/07/22 read, on oxygen 2 L continuously. On 10/18/22 at 9:55 AM, resident #94's oxygen was noted at 3 LPM. On 10/18/22 at 10:09 AM, Licensed Practical Nurse [LPN] D stated resident #94 had physician orders for O2 at 2 LPM. LPN D observed the resident's oxygen setting and acknowledged it was set at 3 LPM, and not 2 LPM as ordered. LPN D verbalized that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were accurately labeled on the South/Keys unit medication cart for 1 of 6 residents reviewed for medication administration of a total sample of 64 residents, (#53). Findings: Medication administration pass was observed on South/Keys unit on 10/17/22 at 12:10 PM, with Licensed Practical Nurse (LPN) A. LPN A confirmed she administered Levetiracetam 250 milligrams (mg) tablet by mouth to resident #53. Observation of the medication label listed on blistex package revealed label instructions for Levetiracetam 250 mg tab give 1 tab via gastrostomy (G)-tube twice a day. Review of resident #53's physician orders with LPN A revealed order dated 8/8/22 that read, may crush meds all crushable meds and put in applesauce, pudding, or yogurt every shift. Observation of blister card packs located in the medication cart with LPN A for resident #53 showed medication labels for Clopidogrel Bisulfate Tablet 75 mg give 1 tablet via G-Tube in the evening, and Escitalopram Oxalate tablet 10 mg give 1 tablet via…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-20 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain consent for administration of a Coronavirus Disease 2019 (COVID-19) vaccine for 1 of 5 residents reviewed for immunization out of a total sample of 64 residents, (#106). Findings: Review of resident #106's medical record revealed she was admitted to the facility on [DATE]. Her diagnoses included Alzheimer's disease and dementia. The record showed resident #106's spouse was the responsible party. Review of the Minimum Data Set (MDS) quarterly assessment with Assessment Reference Date of 9/15/22 revealed the facility did not attempt to complete a Brief Interview for Mental Status for resident #106 due to severely impaired cognition. Review of resident #106's immunization record revealed the facility administered a booster for COVID-19 on her left deltoid on 12/16/21. No evidence of education or consent from resident #106's responsible party was found in the medical record. On 10/20/22 at 6:05 PM, the Staff Development nurse stated the resident or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-02-18 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to revise the plan of care related to passive range of motion (ROM) exercises for 1 of 5 residents reviewed for positioning/mobility out of a total sample of 62 residents (#32). Findings: Resident #32 was admitted to the facility in 2017 with diagnoses that included multiple sclerosis, muscle weakness, cramps/spasms and paraplegia. On 2/15/21 at 10:27 AM, resident #32 was noted laying in bed. His legs were extended and resting on a positioning device. He said that he had therapy a few months ago. He stated that since therapy was completed, no one has come in to move or exercise my arms. A review of the current physician orders noted restorative nursing program for passive ROM to both arms to reduce the risk of contractures. The order was last revised on 9/09/20. Interviews on 02/18/21 from 10:07 AM to 11:26 AM revealed that Certified Nursing Assistant (CNA) Q was trained by the Restorative Program Nurse (RPN) on passive ROM exercises. CNA Q explained the lower extremity passive ROM program. CNA Q said he did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-02-18 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure the lint traps were cleaned as recommended for 3/3 dryers in the laundry. Findings: On 2/18/21 at 10:16 AM during a tour of the facility's laundry, there was lint build- up in three of three dryers. This was confirmed by the Environmental Supervisor. A review of the Lint Trap Checksheet revealed no documentation to indicate the lint trap was cleaned as required on the following days: Sunday 2/08/21 at 9 AM, 11 AM, 1 PM, 2:50 PM, 5 PM, 7 PM, 9 PM, 11 PM, 12:50 AM. Wednesday 2/10/21 at 9 AM, 11 AM, 1 PM, and at 2:50 PM. Thursday 2/11/21 at 5 PM, 7 PM, 9 PM, 11 PM, and 12:50 AM. Tuesday 2/16/21 at 5 PM, 7 PM, 9 PM, 11 PM, 12:50 AM. Wednesday 2/17/21 at 9 AM, 11 AM, 1 PM, and 2:50 PM . The Lint Trap Checklist was reviewed with the Environmental Supervisor. She confirmed the findings, and stated that lint should be removed from the lint trap every two hours as required. The supervisor said the lint build-up was a potential for fire. The facility's policy Procedure for dryer cleaning read, Clean filter area and filter after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the Minimum Data Set (MDS) assessment for skin integrity for 1 of 4 residents reviewed for pressure ulcers, of a total sample of 62 residents, (#234). Findings: Resident #234 was admitted to the facility on [DATE]. Her diagnoses included left femur fracture, end stage renal disease (ESRD), diabetes type II, age related osteoporosis, and pleural effusion. The resident's admission Nursing Data dated 1/27/21 at 8:45 PM, indicated the resident had an .open area to sacrum with discoloration, scant bleed, Tx (treatment) initiated. The resident's physician orders dated 1/27/21 included skin prep to bilateral heels every shift, cleanse sacrum with normal saline, pat dry, apply foam dressing daily. On 2/03/21 the physician orders were changed to clean sacrum with normal saline, pat dry, apply Santyl, Calcium Alginate and secure with foam dressing every day. Santyl is used to help the healing of burns and skin ulcers .an enzyme. It works by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a comprehensive care plan to reflect the goals of treatment and necessary care and services for pain management, for 1 of 6 residents reviewed for pain, of a total sample of 62 residents, (#3). Findings: Resident #3 was admitted to the facility on [DATE] with diagnoses including left shoulder pain, osteoarthritis and difficulty walking. The Minimum Data Set (MDS) admission assessment with assessment reference date of 11/08/20 revealed resident #3 did not receive scheduled or as needed (PRN) pain medication during the lookback period. She denied experiencing pain in the previous 5 days. Resident #3's medical record revealed an Order Summary Report and Medication Record for February 2021 with the following physician's orders: 10/27/20 Check for pain every shift 11/12/20 Acetaminophen 325 milligrams (mg), 2 tablets every 6 hours PRN for pain 11/16/20 Gabapentin 100 mg twice daily for pain 11/16/20 Tramadol 50 mg every 6 hours PRN for pain 11/30/20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-02-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow accepted professional nursing standards of clinical practice for obtaining medication, following a physician's order and maintaining an accurate medical record for 1 of 62 sampled residents, (#3). Findings: Florida Board of Nursing, Nurse Practice Act, 464.003 (3)(a)(1)(2), states that the practice of professional nursing means the performance of those acts requiring substantial specialized knowledge, judgment, and nursing skill based upon applied principles of psychological, biological, physical, and social sciences which shall include, but not be limited to: (1) the observation, assessment, nursing diagnosis, planning, intervention, and evaluation of care; health teaching and counseling of the ill, injured, or informed; and the promotion of wellness, maintenance of health, and prevention of illness of others, (2) the administration of medications and treatments as prescribed or authorized by a duly licensed practitioner authorized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-02-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to (1) provide podiatry care to 1 of 6 dependent residents reviewed for activities of daily living (ADL), (#124), (2) ensure that a dependent resident was assisted with eating in a timely manner for 1 of 6 residents, (#17), and (3) provide assistance with ADLs related to removal of facial hair for dependent female residents (#6 & #31), of a total sample of 62 residents. Findings: 1) Resident #124 was admitted on [DATE] with diagnoses of dementia, cerebral infarction, and collapsed vertebra. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed that resident #124 required extensive assistance of 1 person with dressing, toilet use, personal hygiene and bathing. On 02/15/21 at 10:05 AM, resident #124 was resting in bed. Her feet were swollen and her toenails to both feet were long and jagged, measuring about 1 centimeter from the skin. On 02/16/21 at 11:06 AM, the resident was sitting in her wheelchair. Her toenails remained long…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-02-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to identify new skin impairment under the right breast for 1 of 3 residents reviewed for skin conditions, (#86). Findings: Resident #86 was admitted to the facility on [DATE] with diagnoses that included morbid obesity and generalized weakness. A review of the 5-day Minimum Data Set (MDS) assessment dated [DATE] noted the resident had moisture associated skin damage. On 2/15/21 at 9:38 AM, resident #86 was observed resting in bed. She stated that she had soreness under her right breast. She pulled up her clothing and exposed reddened sore area under the breast. She stated that she the area was sore and painful and she had told the Certified Nursing Assistant (CNA) earlier this morning when she gave her a bed bath. A nursing weekly skin observation note dated 2/15/21 at 11:51 PM revealed redness to buttock treatment continue. There was no documentation of the reddened area under the right breast. On 2/17/21 at 5:18 PM, the Wound Nurse stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to follow the physician's order for oxygen (O2) for 1 of 6 residents reviewed for O2 use in a total sample of 62 residents, (#66). Findings: Resident #66 was readmitted from an acute care hospital on [DATE], with diagnoses that included chronic obstructive pulmonary disease (COPD), asthma, coronary artery disease, and pneumonia. Resident #66's most recent 5 day Minimum Data Set assessment dated [DATE] revealed her Brief Interview for Mental Status score was 4 out of 15, which indicated severely impaired cognition. The hospital transfer form dated 12/30/20 specified resident #66 was in the hospital due to tachycardia. The transfer form noted continuous O2 at 2 liters (L) via nasal canula (NC). Tachycardia is a condition that makes the heart beat more than 100 times per minute (Retrieved from www.webmd.com on 2/19/21). O2 is a drug and should always be prescribed (retrieved from www.oxfordmedicaleducation.com on 2/19/21). A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-02-18 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to adequately manage pain for 2 of 6 residents reviewed for pain management of a total sample of 62 residents, (#234, #3). Findings: 1) Resident #234 was admitted to the facility on [DATE]. Her diagnoses included, left femur intertrochanteric fracture, end stage renal disease (ESRD), diabetes type II, age related osteoporosis, and pleural effusion. The resident's history and physical revealed the resident was admitted to the hospital on [DATE], and read, Present to the ED (Emergency Department) with left hip pain after fall .she was unable to bear any weight on her left leg. She reports increased pain with movement and decreased pain with narcotics. The resident's admission Minimum Data Set (MDS) assessment with assessment reference date (ARD) 2/03/21, revealed the resident's cognition was intact, with a Brief Interview of Mental Status (BIMS) score of 14/15. Section J, Health Conditions, indicated the resident received as needed pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were appropriately given for 1 of 62 sampled residents, (#21) Findings: Resident #21 was admitted to the facility on [DATE] with diagnoses that included Type 2 Diabetes, heart failure, hypertension, unspecified psychosis and depression. The resident's morning medications included Carvedilol 12.5 milligrams (MG), Clonidine HCl 0.1 MG, Cyanocobalamin tablet 500 micrograms (MCG) Docusate Sodium Capsule 100 MG, Escitalopram table 10 MG, Gabapentin capsule 100 MG, Hydralazine HCL tablet 25 MG, Hydrochlorothiazide tablet 25 MG, Lisinopril tablet 40 MG, Metformin HCl tablet 1000 MG, Multivitamin with Iron tablet, Tylenol 325 MG 2 tablets, Vitamin A 3000 units 1 tablet, Vitamin D3 1000 International Units 1 tablet. On 2/16/21 at 10:28 AM, resident #21 was sitting near her window with bedside tablet to her side. There were two medication cups on the table. One cup had one pill in it and the other cup had 5 pills. The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure medications that required refrigeration were stored at an appropriate temperature in 1 of 3 medication rooms, (Palms Unit). Findings: On 2/16/21 at 10:49 AM, during an inspection of the Palms Unit medication room, a thermometer in the refrigerator read 60 degrees Fahrenheit (F). Another thermometer in the freezer read -2 degrees F. The temperature log posted on the appliance read, Temperature range must be between: Refrigerator: 36-46 [and] Freezer: 0 degrees or below. The temperature log indicated on 2/16/21, a nurse noted the freezer temperature was 0 degrees F and the refrigerator was 40 degrees F. The Palms Unit Manager (UM) validated the thermometer in the refrigerator read 60 degrees. She confirmed the refrigerator was stocked with medications including insulin, that required a specific temperature range per manufacturers' directions. She explained night shift nurses were responsible for checking refrigerator and freezer temperatures, then recording them on the log. The Palms UM stated she would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| WINTER PARK OPERATING HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/09/2022 |
| BDCC CONSUTKING GROUP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/09/2021 |
| FDZ CONSULTING LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/09/2021 |
| JZ CONSULTING LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/09/2021 |
| RUBIWEB FLORIDA SERVICES GROUP USA LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/09/2021 |
| POWERS, BRIAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/09/2021 |
| RUBENSTEIN, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/09/2021 |
| WEBER, ARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/09/2021 |
| ZAHLER, JACOB | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2022 |
CMS files one row per role, so the 10 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.4M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105430. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.