Orlando Health And Rehabilitation Center
830 West 29th Street, Orlando, FL 32805 · Non profit - Other · 391 certified beds · (407) 843-3230 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $65,951 in federal fines (most recent 2024-03-08)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.4% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.7% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.0% | 4.6% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.9% | 2.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 4.6% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.7% | 14.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.2% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 2.7% | 10.5% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.2% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 1.5% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 97.5% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.1% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.4% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.44 | 2.13 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.96 | 1.15 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 56 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 30.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 107 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.68 therapist hours per resident per day in 2026Q1 — more than 91% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 52% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.9%CMS range 28.9–51.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.4%CMS range 7.0–13.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 30.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 29.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 22.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.4% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 95.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.6%CMS range 6.2–13.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.60 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 391 beds and averages 360.6 residents a day — about 92% occupied, or roughly 30 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.99 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.42 on weekdays — 5% thinner on weekends. RN hours go from 1.03 to 0.88 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 31% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
66 citations, most serious first. The 15 most serious are shown; the remaining 51 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-03-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility neglected to provide adequate oversight of staff to provide appropriate admission orders and skin assessments; and neglected to provide maintenance care and services for a peripherally inserted central line intravenous catheter (PICC) per standards of care for 1 of 1 resident reviewed for PICC lines, of a total sample of 109 residents, (#72). Resident #72 was readmitted to the facility from the hospital on 1/10/24 with a peripherally inserted central line catheter in his left upper arm. The 3008 Agency for Healthcare Administration Transfer and Discharge form dated 1/10/24 detailed the double lumen PICC, but the form did not give the date it was inserted, the date the dressing was last changed or the location. The admitting nurse at the facility documented the presence of a double lumen device under the skin assessment portion of the readmission documentation, but failed to mention it was a PICC. She documented the wrong location and did not obtain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-03-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate care and services in accordance with accepted professional standards to identify, obtain and implement physician orders for a peripherally inserted intravenous central line catheter (PICC) for 1 of 1 resident reviewed for PICC lines, (#72), failed to change intravenous line dressings as per orders for 1 of 6 residents reviewed for medication administration (#435), and failed to monitor blood glucose levels as per physician orders for 1 of 3 residents reviewed for (#584) insulin use out of a total sample of 109 residents, (#72). Resident #72 was readmitted to the facility from the hospital on 1/10/24 with a peripherally inserted central line catheter in his left upper arm. The 3008 Agency for Healthcare Administration Transfer and Discharge form dated 1/10/24 detailed the double lumen PICC, but the form did not give the date it was inserted, the date the dressing was last changed or the location. The admitting nurse at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-03-08 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure licensed nurses were knowledgeable and demonstrated competency to provide care and services per standards of care for a peripherally inserted intravenous central line catheter (PICC) for 1 of 1 resident reviewed for PICC lines, out of a total sample of 109 residents (#72) and failed to ensure licensed nurses were competent to follow physician orders for medication parameters, topical ointments and diabetes management for 4 of 102 licensed nurses, (Registered Nurses D, K, E and GG). Resident #72 was readmitted to the facility from the hospital on 1/10/24 with a peripherally inserted central line catheter in his left upper arm. The 3008 Agency for Healthcare Administration Transfer and Discharge form dated 1/10/24 detailed the double lumen PICC, but the form did not give the date it was inserted, the date the dressing was last changed or the location. The admitting nurse at the facility documented the presence of a double lumen device…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-10-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect the resident's right to be free from physical abuse by a Certified Nursing Assistant (CNA) for 1 of 5 residents reviewed for abuse, of a total sample of 12 residents, (#6). The facility's failure to protect resident #6 resulted in actual harm when the resident sustained injuries to his right hand and left forearm.Findings: Cross Reference F609 Review of resident #6's medical record revealed he was originally admitted to the facility on [DATE] and readmitted on [DATE] after hospitalization. His diagnoses included dementia with behavioral disturbances, mood disorder, history of urinary tract infections, weakness, reduced mobility, anxiety, repeated falls, and stroke. Review of the Minimum Data Set (MDS) significant change in status assessment with Assessment Reference Date of 8/02/25 revealed resident#6 had impaired hearing and vision, unclear speech and rarely understood verbal content. A Staff Assessment for Mental Status was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5. Resident #85 was admitted to the facility on [DATE], with diagnoses that included multiple sclerosis, schizoaffective disorder, bipolar disorder, delusional disorders, foot drop right/left foot, and chronic pain. Review of the MDS quarterly assessment with Assessment Reference Date (ARD) of 12/08/23, revealed the resident's cognition was intact, with BIMS score of 14 out of 15. The assessment noted the resident had impairment in functional limitation in ROM on both sides of her upper and lower extremities and was dependent on staff assistance for transfer and personal hygiene. A physician order dated 4/18/22 noted left resting hand splint for 2 hours with skin integrity daily. On 3/04/24 at 10:07 AM, and on 3/05/24 at 9:56 AM, resident #85 was sitting up in bed watching television. Her left hand was contracted, and no splint was noted. The resident said she could not recall when the splint was last placed, and staff forgot to apply the splint. Resident #85 stated therapy told her she should wear the splint…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to ensure residents' call lights were within reach, for 4 of 10 sampled residents, (#5, #6, #7, and #9).Findings: 1.On 4/10/26 at 12:45 PM, resident #5 resided on the D-wing, in bed B by the window. The resident pointed out their call light was behind the bed, hanging on the headboard, out of reach. Resident #5 was awake, and alert, but nonverbal, and communicated with gestures from hand movements only. On 4/10/26 at 12:59 PM, assigned Certified Nursing Assistant (CNA) A, confirmed the call light was behind resident #5's bed, out of reach. The Unit Manager of the D-wing confirmed the call light behind the bed and acknowledged staff should ensure call bells are in reach of residents. 2. On 4/10/26 at 1:09 PM, resident #6 was asleep in bed B, the window bed. Resident #6's call light was behind the bed hanging on the headboard, not within their reach. Within the same room, resident #7 was in the A bed, closest to the door, sitting on the edge of their bed waiting to eat lunch. Resident #7's call light was behind the bed hanging…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-10-15 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to report an allegation of physical abuse to the Agency for Health Care Administration (AHCA) in a timely manner for 1 of 5 residents reviewed for abuse, of a total sample of 12 residents, (#6). The failure to immediately report prevented prompt protective measures to residents and delayed the reporting to state authorities.Findings: Cross Reference F600 Review of resident #6's medical record revealed he was originally admitted to the facility on [DATE] and readmitted on [DATE] after hospitalization. His diagnoses included dementia with behavioral disturbances, mood disorder, history of urinary tract infections, weakness, reduced mobility, anxiety, repeated falls, and stroke. Review of the Minimum Data Set (MDS) significant change in status assessment with Assessment Reference Date of 8/02/25 revealed a Brief Interview for Mental Status score was not obtained because resident #6 was rarely or never understood. The MDS assessment noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
6. On 6/18/25 at 11:15 AM, kitchen staff prepared for the lunch meal and set up of the tray line. At 11:20 AM, there was Dietary Aide ZZ was in the preparation area near an upright refrigerator. He donned his facial hair restraint incorrectly, so that his mustache was exposed. He remained silent when he asked about the correct way to wear a facial hair restraint. Dietary Aide YY was seen washing dishes at the three compartment sink and had donned his facial hair restraint incorrectly, as well. His beard was sticking out and the facial hair restraint was under his chin. Approximately 3-4 minutes later, Dietary Aide XX was assisting with the lunch tray line set up. He was wearing gloves and adjusted his facial hair restraint, touching his face and underneath his nose. Dietary Aide XX then reached for a bin of individually wrapped bread, without performing hand hygiene before donning a new pair of gloves. At that time, the Assistant Dietary Manager confirmed when staff touched their face they needed to re-wash their hands and change gloves. At 11:38 AM, the lunch tray line commenced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 6. Resident #349 was admitted to the facility on [DATE] with diagnoses to include respiratory failure with hypoxia (low O2), pulmonary embolism (clot in lung), encephalopathy (brain disorder), and tracheostomy status. Review of the Medication Review Report (physician orders) revealed the following orders: Tracheostomy size 6 Shiley, tracheostomy care daily and as needed. Clean the inner cannula and replace. Maintain Ambu bag at bedside and replacement tracheostomy of equal size and one size down at bedside every shift for preventative measure, dated 3/13/25. On 8/18/25 at 5:55 PM, resident #349 was in bed; at bedside there was no Ambu bag, and no size 5 or 6 replacement tracheostomy set seen. On 6/18/25 at 5:57 PM, Licensed Practical Nurse (LPN) J verified the Ambu bag and replacement tracheostomy required to be at the bedside for resident #349 was not present. She was unable to say why the equipment was not at the bedside as ordered. At that time, the G Wing UM confirmed the equipment was not available at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-20 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow the menus for portion sizes. The non-compliance found had the potential to affect 263 residents, out of a total resident population of 350 residents that ate meals at the facility. Findings: On 6/18/25 at 12:02 PM, [NAME] F was observed preparing croissant sandwiches with two slices of pre-sliced ham and one of pre-sliced cheese. The Certified Dietary Manager (CDM) weighed these protein sources and found the sandwiches were being prepared with less than half of the three ounce (oz) portion required per the menu and recipe. The CDM provided [NAME] F with the written recipe and had him remake the sandwiches using the correct amount of the protein. On 6/19/25 at 2:21 PM, the CDM stated [NAME] F didn't check the sandwich recipe because he had made these sandwiches in the past and felt he could go by memory. She stated it was important for the cooks to follow the recipes including portion sizes, to ensure all resident's received adequate nutrition and especially when calculating the intake of residents who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-20 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to demonstrate sustained performance improvement with respect to identified Quality Deficiencies and ensure the deficiencies were not repeated. Findings: Review of the facility's last recertification survey from 3/03/24 to 3/08/24 revealed opportunities for improvement, due to non-compliance in the regulatory requirements for Resident Rights, Resident Assessment, Quality of Life, Quality of Care, Dietary and Infection Control. Current concerns identified during the recertification survey revealed continued concerns, leading to repeated non-compliance in the areas of Resident Rights (F550, F553, F554, and F585); Resident Assessments, (F644, and F645); Quality of Care, (F684, F688, and F695); Dietary, (F803, and F812); Quality Assessment Performance Improvement (QAPI), and Infection Control. On 6/20/25 at 12:20 PM, the Food Services Manager (FSM) and the 2nd Floor Administrator were interviewed about actions taken as part of the facility's QAPI committee. They were informed of the concerns that had risen from this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview, and record review, the facility failed to ensure residents were afforded dignity during meals for 2 of 20 residents reviewed for dining, of a total sample of 103, (#99, & #206). Findings: 1. Resident #99 was admitted to the facility on [DATE] and had diagnoses that included dementia, anxiety, disorder of the brain, inability to speak and poor muscle coordination after stroke. The annual Minimum Data Set (MDS) dated [DATE] indicated resident #99 was rarely or never understood and her cognitive abilities were severely impaired. Resident #99 had a care plan that indicated she was totally dependent on staff for eating and most other activities of daily living (ADL's). 2. Resident #206 was admitted on [DATE] with diagnoses that included muscle disorders, depression, anxiety, degenerative nerve disease, and trouble swallowing. Her annual MDS assessment dated [DATE] indicated the resident was rarely or never understood, and her cognitive abilities were severely impaired. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-20 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide an opportunity to participate in the development and implementation of a person-centered plan of care for 1 of 2 residents reviewed for care planning, of a total sample of 103 residents, (#327). Findings: Review of the medical record revealed resident #327 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses soft tissue disorders, shortness of breath, and myositis (a rare autoimmune condition characterized by muscle inflammation with symptoms that often include muscle pain and soreness, fatigue, trouble swallowing, and difficulty breathing). Review of the Minimum Data Set (MDS) annual assessment with Assessment Reference Date of 5/02/25 revealed resident #249 had a Brief Interview for Mental Status score of 15 out of 15 which indicated she was cognitively intact. The MDS assessment indicated the resident did not exhibit behavioral symptoms or reject evaluation or care that was necessary to achieve her goals for health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #332 was admitted on [DATE] for dysphagia (trouble swallowing), sepsis, severe protein-calorie malnutrition, and hypertensive heart disease. The quarterly MDS dated [DATE] indicated resident #332 had a BIMS score of 15/15, which reflected no cognitive impairment. On 6/16/25 at 9:47 AM, three medications including a container of Naproxen, 220 milligram (mg) tablets, a tube of triple antibiotic gel, and a tube of Muscle Rub, were on the resident's bedside table. The resident stated he had these medications in his room since he was admitted and took them for pain as needed. At 9:54 AM, the A wing UM verified the medications on the resident's bedside table. She removed the medications and told the resident the facility would need to administer the medications to him per the physician's orders. Review of physician orders revealed there was no order permitting resident to self-administer any medications. Review of the resident's care plan revealed there was no indication he had been assessed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure prompt efforts were made to resolve grievances for 1 of 20 sampled residents regarding choices, of a total sample of 103 residents, (#120). Findings: Review of resident #120's medical record revealed an admission date of 1/01/24. His diagnoses included quadriplegia (paralysis to all four limbs), contracture of muscle multiple sites, and abnormal posture. Review of resident #120's Quarterly Minimum Data Set, dated [DATE] indicated his cognitive function was intact. On 6/16/25 at 4:33 PM, resident #120 said that he thought his care concerns were not being addressed by staff. He said he had previously made a complaint about long call bell response, for several hours of delay, but it had not been resolved. Review of the Grievance/Concern report dated 4/30/25 detailed two concerns for resident #120. The first concern was about dietary, the next concern detailed resident #120 said it was hard for him to find help from Certified Nursing Assistants and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 51 citations
- Potential for harm · Dcited before2025-06-20 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #56 was a long-term care resident who admitted to the facility on [DATE]. Review of the level I PASARR dated 9/20/13, noted section 1A was blank and did not include any diagnoses of potential mental illness or intellectual disability. Review of the resident's current diagnoses included dementia, epilepsy, depression, anxiety and psychotic disorder. Record review revealed during a session with the Psychologist on 4/28/25, the resident was noted with a depressed mood and expressed feelings of being overwhelmed. There was not any evidence in the medical record that the level I PASARR had been updated. On 6/19/25 the Social Service Director was ask to provide a copy of the resident's level I PASARR. On 6/20/25 at 1:35 PM, the Social Service Director provided the requested copy of the PASARR dated 9/20/13 and a copy of a new PASARR which was updated on 6/19/25. He could not explain why the resident's PASARR had not been updated prior to 6/19/25. The Facilty's Policy and Procedure dated February 2021…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to request a Preadmission Screening and Resident Review (PASARR) level I and level II evaluation for 2 of 5 residents reviewed for PASARR, of a total sample of 103 residents, (#70, and #123). Findings: 1. Resident #123 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included vascular dementia, major depressive disorder, adjustment disorder, congestive heart failure, cerebral infarction, and acute respiratory failure with hypoxia. Review of resident #123's Minimum Data Set (MDS) quarterly assessment with an assessment reference date of 4/04/25 revealed the resident was cognitively impaired and listed depression as a psychiatric diagnosis. A review of the electronic medical record revealed a PASARR dated 1/12/23 and no diagnoses were listed in Section 1 A. On 6/19/25 at 1:45 PM, the Social Services Director stated he was responsible for PASARRs. He acknowledged that no diagnoses were listed in section 1 A of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a resident centered activities program to meet the needs of residents who required 1:1 in room activities for 5 of 6 residents reviewed for in room activities, of a total sample of 103 residents, ( #152, #174, #345, #349, & #359). Findings: The following residents resided on the locked unit and were observed daily for five days, from 6/16/25-6/20/25, between the hours of 8:15 AM to 9:30 AM, and 11:30 AM to 4:30 PM. During those times no activities for the residents were observed. 1. Resident #152 was admitted to the facility on [DATE] with diagnoses to include dementia, mood disorder, repeated falls. Resident #152's activity care plan indicated, resident requires staff assistance with involvement of activities related to behavioral symptoms that may affect participation. Cognitive deficits .requires staff visits for supplies and assistance with partaking in passive activities in his room, initiated on 2/11/25). The goal was for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to timely provide coordination of care for diagnostic imaging/laboratory services and a specialty gastrointestinal (GI) consult for 2 of 2 residents reviewed for coordination of care, (#159 and #22); and failed to obtain physician's wound treatment orders and complete weekly wound measurement assessments for 1 of 5 residents reviewed for non- pressure skin condition concerns, (#120), of a total of 103 sampled residents. Findings: 1. Review of resident #159's medical record revealed an admission date of 5/23/22. Her diagnoses included volvulus (twisting intestines) and abdominal distension-gaseous. Review of resident #159's Quarterly Minimum Data Set (MDS) dated [DATE] indicated a Brief Interview for Mental Status of 13/15, which indicated her cognitive function was intact. On 6/16/25 at 1:34 PM, both resident #159's family member and resident #159 said the size of the resident's abdominal area had increased over time since she had been at the facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services related to management and application of orthotic devices to prevent worsening of contractures and promote skin integrity for 1 of 1 residents reviewed for limited range of motion (ROM) and reduced mobility, of a total sample of 103 residents, (#249). Findings: Review of the medical record revealed resident #249 was admitted to the facility on [DATE] with diagnoses including stroke with left side weakness and paralysis, type 2 diabetes, and cataracts. Review of the Minimum Data Set (MDS) annual assessment with Assessment Reference Date of 3/09/25 revealed resident #249 had a Brief Interview for Mental Status score of 15 out of 15 which indicated she was cognitively intact. The MDS assessment indicated the resident did not exhibit behavioral symptoms or reject evaluation or care that was necessary to achieve her goals for health and well-being. The MDS assessment revealed resident #249 had functional limitation in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-20 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facilty failed to provide care and services for a Peripherally Inserted Central Catheter (PICC) intravenous (IV) line for 1 of 1 residents reviewed for central line catheters, of a total sample of 103 residents, (#922). Findings: Resident #922 admitted to the facility from the hospital on 6/10/25. Her diagnoses included type 2 diabetes, heart failure, abdominal hernia, epilepsy and ventricular tachycardia (fast heartbeat). The hospital transfer form did not indicate the resident had an IV line. Staff noted in a progress note dated 6/10/25, the resident had an IV line that was located in the resident's right arm. On 6/16/25 at 2:59 PM, the resident was observed in the therapy gym and said the facilty did not use her PICC line. She conveyed she did not receive antibiotics through the line nor did the facility staff flush it. The PICC dressing had a date of 6/07/25, before she was admitted to the facility, which meant the dressing had not been changed since she had been at the facility. A PICC line is a thin, flexible tube inserted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-20 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to address a resident's pain timely for 1 of 2 residents reviewed for pain, of a total sample of 103 residents, (#250). Findings: Resident #250 was admitted to the facility on [DATE]. His diagnoses included unspecified polyneuropathy, fusion of the spine thoracic region, fusion of the spine lumbar region, pain in right foot, unspecified fracture of the sacrum sequelae, unspecified fracture of the right and left acetabulum sequelae, unspecified fracture of the the shaft of the right tibia, unspecified fracture of the right and left calcaneous (heel bones), and displaced fracture of the fourth metatarsal bone right foot sequelae. Review of resident #250's annual Minimum Data Set assessment dated [DATE] revealed he had no cognitive deficiencies. Resident #250 had a physician order dated 4/14/24 for the pain medication Lyrica (Pregabalin) 100 milligrams (mg) to be administered every eight hours. On 6/16/25 at 5:19 PM, resident #250 stated he currently was in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-20 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents who experienced trauma received trauma-informed care for 1 of 4 residents reviewed for behavioral-emotional concerns, of a total sample of 103 residents, (#251). Findings: Resident #251 was admitted to the facility on [DATE] with diagnoses including heart failure, adjustment disorder with other symptoms, claustrophobia, atrial fibrillation and chronic kidney disease. Diagnoses of post-traumatic stress disorder (PTSD), personal history of physical and sexual abuse in childhood and insomnia due to other mental disorder were added with an onset date of 10/15/24. Review of the Minimum Data Set (MDS) quarterly assessment with assessment reference date (ARD) of 4/02/25 revealed resident #251 had a Brief Interview for Mental Status score of 14/15 which indicated she was cognitively intact. The document revealed resident #251 had an active diagnosis of PTSD and received anti-depressant medications. Review of prior MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to act upon the pharmacist medication recommendations made for one of five residents reviewed for pharmacist recommendations, of a total sample of 103 residents, (#256). Findings: Resident #256 was admitted on [DATE] with the diagnoses of encephalopathy (brain dysfunction), type II diabetes mellitus, history of liver transplant, sepsis, atrial fibrillation, and acute kidney failure. Review of the medical record revealed physician orders included Procrit injection solution 10000 units/milliliter (Epoetin Alfa), one application subcutaneously (under the skin), once a day every Wednesday for prophylaxis until 08/06/25. On 5/23/25, the pharmacist recommended to change the route of administration of the Procrit from intramuscular to subcutaneous and to hold the dose of Procrit for hemoglobin of 10 or more. The physician responded he was in agreement with the recommendation, and that the changes were made to the orders. Upon review of the current physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-20 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were administered according to physician orders to prevent medication errors for 1 of 5 residents observed during the medication administration task, of a total sample of 103 residents, (#1). Findings: On 6/17/25 at 10:30 AM, during an observation of medication administration for resident #1, Registered Nurse (RN) B placed two Levetiracetam tablets, 750 milligrams (mg) each in a medication cup. Review of the medication card read, give 1250 mgs. RN B took the medications to the bedside and just before she administered the medication to resident #1, the nurse was asked to bring the cup of medications to the cart. RN B was asked to open her computer and read the order for Levetiracetam. She confirmed the order indicated 1250 mg of Levetiracetam was ordered. RN B verified two 750 mg tablets were in the medication cup she was about to administer to resident #1. RN B then took one of the tablets from the cup and stated she was going to cut it in half. RN B then read the medication card for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-20 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to honor food preferences and accommodate residents who required alternate meal times due to appointments/procedures/treatments for 1 of 1 residents reviewed for renal dialysis, of a total sample of 103 residents, (#358). Findings: Resident #358 was admitted to the facility on [DATE] with diagnoses of need for assistance with personal care, type II diabetes mellitus with polyneuropathy, depression, anxiety, heart failure, and end stage renal disease with renal dialysis. The admission Minimum Data Set assessment dated [DATE] indicated the resident had no cognitive impairment. On 6/17/25 at 8:50 AM, resident #358 stated she had a concern about her nutrition. She stated she had already spoken to two dietitians, telling them she didn't want any bread with her meals, but she still received it. She said she asked them to replace her bread with a small salad at lunch and dinner, but often didn't get the salads. She stated she has diabetes and at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #99 was admitted to the facility on [DATE] with diagnoses of dementia, disorder of the brain, aphasia (inability to speak) and schizophrenia. The annual Minimum Data Set (MDS) dated [DATE] indicated the Brief Interview for Mental Status (BIMS) evaluation was not conducted as resident #99 was rarely or never understood and her cognitive abilities were severely impaired. The Care Plan indicated resident #99 was totally dependent on staff for eating and most other Activities of Daily Living (ADL's). 4. Resident #206 was admitted on [DATE] with diagnoses of disorders of muscle, type II diabetes mellitus with polyneuropathy, heart failure, chronic obstructive pulmonary disease, end stage renal disease, and dysphagia (trouble swallowing). Her annual MDS dated [DATE] indicated the BIMS evaluation was not completed as the resident was rarely or never understood and her cognitive abilities were severely impaired. Her Care Plan indicated she was totally dependent on staff for eating and most other ADL's. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-22 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were administered as per physician orders and according to professional standards of practice for 2 out of 5 residents reviewed for medication administration, (#2, #3) Findings: Review of resident #2's medical record revealed she was admitted to the facility on [DATE] with diagnoses including type 1 diabetes with hyperglycemia, chronic respiratory failure, aphonia, cardiac arrest, asthma, acute transverse myelitis, insomnia, depression and anxiety disorder. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] documented she had a Brief Interview for Mental Status (BIMs) score of 15 out of 15 that indicated she was cognitively intact. Review of resident #2's Medication Administration Record (MAR) for July and August 2024 revealed physician orders for the following medications: Doxepin Hydrochloride (HCL) 10 milligrams (m)g at bedtime for insomnia with an order date of 7/27/24 Melatonin 10 mg at bedtime for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-08 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure food was stored, prepared, and served in a safe and sanitary manner to prevent foodborne illness in the main kitchen and 4 out of 6 pantries. Findings: 1. On 3/03/24 at 11:30 AM, during the initial kitchen inspection the following were observed: A pan of jelly was found partially covered and without a label or date in the walk-in refrigerator #2. A large rack that held 5 sheet pans contained a variety of wrapped sandwiches that were not labeled or dated. The Assistant Food Service Manager KK acknowledged the findings and explained the food items were supposed to be labeled and dated. The Food Service Manager stated the Assistant Food Service Manager KK, was responsible to ensure all stored food items were covered, labeled and dated. The internal thermometer in the walk in refrigerator #3 indicated a temperature of 48 degrees Fahrenheit (F). A carton of half and half cream was not cold to the touch. The Food Service Manager took the temperature of the half and half cream and reported it was 47 degrees F. In the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-08 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 32 of 32 dependent residents on the memory care unit reviewed for dining were provided a homelike environment during mealtimes, of a total sample of 109 residents. Findings: On 3/03/24 at 1:41 PM, resident #107 was observed sitting in a chair outside her room in the hallway of the memory care unit. The resident's cognition was impaired and she was not able to answer questions appropriately. The resident stated she was hungry and asked Licensed Practical Nurse (LPN) RR when lunch was coming. The LPN responded, it will be here soon. At 1:56 PM Certified Nursing Assistants (CNAs) PP and SS were observed on the memory care unit while they distributed lunch trays to 32 residents. Resident #107 stated she didn't want to eat in her room. CNA PP told the resident she would bring her lunch tray to her room. The resident followed the CNA to her room where she remained while she ate her lunch. On 3/03/24 at 1:56 PM, CNA SS explained the memory care unit normally staffed 2 CNAs to pass meal trays to residents. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-08 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide housekeeping and maintenance services necessary to ensure shower rooms were clean, sanitary, and homelike on 3 of 6 units (A wing, C Wing, G-Wing), failed to ensure Air Condition (AC) units were clean and in good repair in 5 rooms on the C Wing (C-09, 10, 12, 13, 25), failed to provide a comfortable interior in 2 rooms on the H-Wing, (1205, 1211) and failed to ensure return of residents clothing from the laundry for 3 of 10 residents reviewed for personal property (#4, #7, #307) of a total sample of 109 residents Findings: 1. Observations conducted on multiple units of the facility on various dates and times showed the following: On 3/04/24 at 5:38 PM, observation of the shower room on the G Wing with Certified Nursing Assistant (CNA) MM, showed towels on the floor, and on the shower chair. Three industrial mop buckets were stored against the wall in the shower room. The observation was confirmed by the CNA, and she said after each shower CNAs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-08 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide written Notification of Transfer or Discharge forms to the residents or their representative, and the state Ombudsman for 6 of 7 residents reviewed for hospitalizations out of a total sample of 109 residents, (#58, #198, #727, #155, #3, and #61). Findings: 1. Resident #58 was admitted to the facility on [DATE] with diagnoses that included traumatic brain injury, epilepsy, heart failure, and alcohol abuse. A progress note dated 2/13/24 revealed resident #58 had escalating behavior and aggressiveness and auditory hallucinations and was placed on one to one observation. Further review of resident #58's medical record revealed the Clinical Psychologist ordered he be sent to the hospital for an involuntary examination on 2/13/24 for auditory hallucinations, and homicidal statements. A transfer note indicated resident #58 was sent to a higher level of care by emergency medical services (EMS) at 10:28 AM on 2/23/24. Review of resident #58's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-08 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide Activities of Daily Living (ADL) care with respect to oral care, bathing, grooming, nail care and change of clothing for 9 of 18 residents identified to have concerns with lack of ADL care in a total sample of 109 residents, (#300, #246, #110, #87, #435, #29, #434, #238, #137). Findings: 1. Resident #434 was initially admitted to the facility on [DATE]. The resident was transferred to the hospital on 2/18/24 and readmitted to the facility on [DATE]. Resident #434's diagnoses included cerebral infarction, muscle wasting and neuromuscular dysfunction of bladder. On Monday, 3/04/21, at 12:55 PM resident #434 was observed in bed, dressed in a gown. There was a tube feeding pump to his right and his mouth and lips were dry. The resident complained his mouth was dry and sticky strings of saliva were observed on the right side of his mouth as he spoke. The resident requested a cup of water from staff who were present in the room. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-08 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a resident centered activities program which met the individual interests and needs of the resident, which encouraged both independent and group interactions for 11 out 17 residents identified not to have any meaningful activities of a total sample of 109 residents, (#246, #107, #309, #202, #137, #435, #434, #47, #238, #285 and #7). Findings: 1. Resident #309 admitted to the facility on [DATE]. Her diagnoses included type II diabetes, degenerative disease of the nervous system and dementia. The admission Minimum Data Set assessment dated [DATE] noted in Section F that it was very important to the resident to do her favorite activities and it was very important for her to participate in religious services or activities. The quarterly activity assessment dated [DATE] indicated the resident required physical assistance with activities and that she enjoyed reading, watching television, socializing, puzzles, music and outdoors. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain a physician's order for removal and care of an indwelling urinary catheter for 1 of 2 residents observed for indwelling catheters of a total sample of 109 residents, (#136). Findings: Review of the medical record revealed resident #136 was admitted to the facility on [DATE] and readmitted on [DATE] from the hospital. Her diagnosis included dementia, cerebral infarction, transient cerebral ischemic attack, Alzheimer's Disease, major depressive disorder, and other specified disorders of the bladder. Resident #136's Quarterly Minimum Data Set (MDS) with an assessment reference date of 1/17/24 revealed the resident scored 09 out of 15 on the Brief Interview for Mental Status (BIMS) that indicated she had moderate cognitive impairment. The assessment noted resident #136 was totally dependent on staff for toileting and was incontinent of bowel and bladder. Review of resident #136's Medical Certification for Medicaid Long-Term Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-08 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services related to accurate interpretation of a physician order, (#437); proper acquisition, storage, and administration of medication, (#586); appropriate storage of medications at bedside, (#256); and safe administration of medication according to professional standards, (#284), for 4 of 109 sampled residents. Findings: 1. Review of the medical record revealed resident #437 was admitted to the facility on [DATE] with diagnoses including heart attack, chronic ischemic heart disease, palpitations, and a heart murmur. Review of the Medication Review Report revealed resident #437 had a physician order dated 3/01/24 for Midodrine HCl 5 milligrams (mg) oral tablet, give one tablet by mouth three times daily for hypotension or low blood pressure. The order included a parameter to hold the drug if the resident's systolic blood pressure was greater than 130 millimeters of mercury (mm Hg). The American Heart Association…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-08 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and review of facility documentation, the facility failed to ensure implementation of policies to the extent of including thorough monitoring of previously identified areas of concern and adequately tracking performance to ensure prior improvement measures were realized and sustained. Findings: Review of the facility's policy, Quality Assessment and Assurance (QA&A) Compliance revealed the following: Department Heads/disciplines are required to develop department specific audit plans and report activities and audit findings to the Committee at intervals determined by department specific risk analysis, and at the direction of the Nursing Home Administrator. Audit findings that identify opportunities for improvement are addressed through education, development of a Quality Assurance and Performance Improvement Plan (QAPI) or Performance Improvement Plan (PIP), or other means as indicated. Systems failures and/or in-depth analysis of processes are addressed through development of a QAPI. QAPI requires a systematic review of data, identification of the root cause(s)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-08 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to maintain mechanical, and electrical equipment in the kitchen in safe operating condition. Findings: On 3/03/24 at 12:30 PM, dietary staff on the tray line assembling meal trays stood in a large, approximately 6 feet wide by 12 feet long, pool of water on the floor. The Food Service Manager stated there had been 2 leaks in the tray line but one was fixed a few weeks ago and she was waiting for their equipment contractor to fix the second leak. On 3/07/24 at 11:45 AM, the dietary staff were observed on tray line assembling trays while again, standing in a pool of water approximately 6 feet wide by 12 feet long due to the leak from the steam table well. The Food Service Manager explained the repair company came to the facility on 3/04/24 but could not repair the steam table as a part was needed. She stated the first repair to the steam table was 3 months ago and the repair company did not have time to repair the second leak during that visit. She stated she had been trying to get the leak repaired since then. She noted when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to conduct medication self-administration assessment to ensure safety for 3 of 3 residents reviewed for self-administration of medications, out of a total sample of 109 residents, (#256, #284 and #586). Findings: 1. Resident #256 was admitted to the facility on [DATE] with diagnoses including type 2 diabetes, chronic obstructive pulmonary disease, respiratory disorders, osteoarthritis, heart failure and sleep apnea. Review of the Minimum Data Set (MDS) quarterly assessment with assessment reference date (ARD) of 12/04/23 revealed resident #256 had a Brief Interview for Mental Status (BIMS) score of 14 out of 15 which indicated she was cognitively intact. On 3/04/24 at 12:50 PM, resident #256 was observed standing with her walker in the doorway to her room. She stated a nurse came in earlier and told her she was not allowed to have vitamins and supplements in her room. When asked what she had, resident #256 removed a bag from the chair in her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0560 — isolatedProtect a residents' right to refuse some types of non-requested transfers within the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents and/or their representatives had the opportunity to refuse room transfers for 1 of 11 residents identified to have concerns related to resident rights, in a total sample of 109 residents, (#122). Findings: Resident #122 was originally admitted to the facility on [DATE] with diagnoses of Cognition Communicative Deficit, Falls, Dementia and Muscle Disorder. On 12/28/23 the resident was re-admitted to the facility to the B Wing room [ROOM NUMBER]. The re-admission Minimum Data Set assessment noted the resident's Brief Interview for Mental Status score was 7 out of 15 which indicated the resident's cognition was moderately impaired. On 3/4/24 at 2:48 PM, resident #122 was observed in her wheelchair on the B Wing in room [ROOM NUMBER]. The resident appeared upset and said she was moved from her old room to here and was not given a choice. She added, she was not given a reason why she had to move. On 3/5/24 at 12:12 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to promote resident rights related to choice of type and frequency of baths for 1 of 17 residents reviewed for choices, out of a total sample of 109 residents, (#156). Findings: Review of the medical record revealed resident #156 was admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses including quadriplegia, muscle wasting, lack of coordination, and recurrent major depressive disorder. Review of the Minimum Data Set (MDS) admission assessment with assessment reference date (ARD) of 4/21/23, revealed resident #156 had a Brief Interview for Mental Status score of 15 which indicated he was cognitively intact. The document showed the resident was the primary respondent for questions in Section F - Preferences for Customary Routine and Activities, and his responses indicated he felt it was very important to be able to choose between a tub bath, shower, bed bath, or sponge bath. Review of the MDS Quarterly assessment with ARD of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct thorough, periodic reviews of Advance Directives to ensure resuscitation status related to Do Not Resuscitate Orders (DNROs) was appropriately documented in the medical record to effectively communicate choices regarding withholding life-sustaining measures for 3 of 4 residents reviewed for Advance Directives, out of a total sample of 109 residents, (#184, #246, and #165). Findings: 1. Review of the medical record revealed resident #184 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including cerebrovascular disease, stroke with left side weakness and paralysis, abdominal aortic aneurysm, hypertension, chronic obstructive pulmonary disease, dementia, and left carotid artery occlusion and stenosis. Review of the Minimum Data Set (MDS) Quarterly assessment with assessment reference date (ARD) of [DATE] revealed resident #184 had a Brief Interview for Mental Status (BIMS) score of 12 which indicated she had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their grievance process related to homelike environment for 1 of 1 resident reviewed for grievances in a total sample of 109 residents, (#267). Findings: On 3/03/24 at 12:48 PM, resident #267 stated the bottom drawer of the dresser next to her bed did not go all the way and she had mentioned it to staff a few times, but it had not been fixed. Observations on 3/04/24 at 11:16 AM and 3/08/24 at 9:44 AM, revealed the bottom drawer did not close completely. Review of resident #267's medical record revealed she was admitted to the facility on [DATE] with diagnoses including muscle wasting and atrophy, and lack of coordination. Review of the quarterly Minimum Data Set assessment dated [DATE] revealed a Brief Interview for Mental Status score of 15 out of 15 which indicated intact cognition. Review of a Grievance/Concern Report form dated 2/08/24 filed by resident #267's daughter read, daughter reports mom needs bottom drawer fixed or dresser replaced,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete a Preadmission Screening and Resident Review (PASARR) for a newly diagnosed Serious Mental Illness (SMI) for 1 of 10 residents reviewed for PASARR from a total sample of 109 residents, (#138). Findings: Review of resident #138's medical record revealed she was originally admitted to the facility on [DATE] with diagnoses including type 2 diabetes, heart failure and chronic kidney disease. Diagnoses of schizoaffective disorder, bipolar type, anxiety, and major depressive disorder were added to the resident's plan of care after she was admitted . Review of resident #138's quarterly Minimum Data Set (MDS) with Assessment Reference Date 1/30/24 revealed she had a Brief Interview for Mental Status score of 10 out of 15 which indicated moderate cognitive impairment. The MDS assessment showed resident #138 required assistance from staff for activities of daily living. The assessment revealed a Mood Interview was conducted and no symptoms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to request a Preadmission Screening and Resident Review (PASARR) level 1 and level II evaluations for 1 of 10 residents reviewed for PASARR from a total sample of 109 residents, (#12). Findings: Review of the medical record revealed resident #12 was admitted to the facility on [DATE] from the hospital. His diagnosis included vascular dementia, antisocial personality disorder, paranoid schizophrenia, major depressive disorder, and unspecified psychosis. Resident #12's admission Minimum Data Set (MDS) with an assessment reference date of 10/19/2018 revealed the resident was admitted to the facility with psychotic disorder, schizophrenia, and dementia. The assessment noted the resident's high-risk medications included antipsychotics that were administered on a routine basis. The admission assessment noted the resident was not considered for a level II PASAAR. Resident #12's Annual MDS with an assessment reference date of 12/6/23 revealed the resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the opportunity to participate in the development, implementation, and evaluation of their care plan was provided to 1 of 3 residents reviewed for care planning, of a total sample of 109 residents, (#29). Findings: Resident #29 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses which included malignant neoplasm of cerebrum, legal blindness, cardiomyopathy, and encephalopathy. Review of the resident's annual Minimum Data Set (MDS) assessment dated [DATE], revealed the resident's vision was severely impaired, and the resident's cognition was intact with a Brief Interview For Mental Status (BIMS) score of 14 out of 15. On 3/04/24 at 2:19 PM, resident #29 stated he had not been to a care plan meeting did not have any family to attend the care plan meetings. On 03/07/24 at 10:16 AM, Licensed Practical Nurse/Clinical Reimbursement Specialist (LPN /CRS) S, stated resident #29 had a responsible party whom the invitation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate care and treatment to promote healing of a pressure ulcer for 1 of 1 resident reviewed for pressure ulcers of a total sample of 109 residents, (#295). Findings: Review of resident #295's medical record revealed he was readmitted to the facility on [DATE] from an acute care hospital with diagnoses of pressure ulcer of left hip, stage 4, pressure ulcer of sacral region, stage 3 and paraplegia. Review of the Minimum Data Set 5-day assessment with Assessment Reference Date (ARD) of 12/09/23 revealed resident #295's Brief Interview for Mental Status score was 14 out of 15 which indicated intact cognition. The assessment showed resident #295 had one Stage 3 and one Stage 4 pressure ulcers. A Stage 3 pressure ulcer is a Full-thickness loss of skin, in which subcutaneous fat may be visible in the ulcer and granulation tissue and epibole (rolled wound edges) are often present. Slough and/or eschar may be visible but does not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the resident's environment was free of accident hazards related to an unsecured oxygen cylinder for 1 of 10 residents reviewed for accidents, out of a total sample of 109 residents, (#71). Findings: Resident #71 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease, acute respiratory failure, shortness of breath, chronic respiratory failure and anxiety disorder. Review of the Minimum Data Set quarterly assessment with assessment reference date 2/23/24 revealed resident #71 had a Brief Interview for Mental Status (BIMs) score of 15 out of 15 which indicated he was cognitively intact. A care plan initiated 6/09/23, revised 3/05/24 indicated resident #71 was on oxygen therapy as needed related to shortness of breath. Interventions included administer oxygen as ordered and report changes in respiratory status to the physician. Review of resident #71's medical record revealed a physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate care and services as per physician orders for 1 of 1 resident reviewed for gastric tube feeding out of a total sample of 109 residents, (#222). Findings: Review of the medical record revealed resident #222 was admitted to the facility on [DATE] from the hospital. Her diagnosis included stroke, hemiplegia and hemiparesis, aphasia, dysphagia, gastrostomy tube, moderate protein-calorie malnutrition, type II diabetes, obesity, and anxiety disorder. The significant change in status Minimum Data Set (MDS) with an assessment reference date of 1/24/24 revealed resident #222 had severely impaired cognitive skills for daily decision making. The assessment also indicated resident #222 had a feeding tube that provided 51 percent or more of her total caloric intake and 501 cubic centimeters (cc) or more of her fluid intake per day. Review of resident #222's medical record revealed a care plan was initiated on 3/22/21 that indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain oxygen flow rate as ordered by the physician for 2 of 5 residents reviewed for respiratory care from a total sample of 109 residents, (#137 and #157). Findings: 1. Resident #137 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses to include traumatic brain injury, acute respiratory failure, and subdural hemorrhage. The Minimum Data Set (MDS) significant change in status assessment noted resident #137 scored rarely or never understood on the Brief Interview for Mental Status (BIMS) evaluation which indicated the resident had severe cognitive impairment. On 3/03/24 at 2:45 PM, resident #137 was observed lying in bed with oxygen by concentrator at rate of 3.5 liters per minute (LPM). On 3/04/24 at 12:25 PM, the resident # 137 was in bed and received oxygen by concentrator at 3.5 LPM. On 03/04/24 at 12:36 PM, Registered Nurse (RN) FF reviewed the physician order and stated the resident's oxygen should be at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain adequate communication with the dialysis center, follow the comprehensive person-centered care plan and ensure post-dialysis assessments were completed for 3 of 4 resident reviewed for dialysis of a total sample of 109 residents, (#109, #220, and #313). Findings: 1. Review of the medical record revealed resident #220 was originally admitted to the facility on [DATE] and re-admitted on [DATE]. His diagnoses included end-stage renal disease (ESRD) with dependence on dialysis, type 2 diabetes, and hypertension. Review of the Minimum Data Set (MDS) Quarterly assessment with Assessment Reference Date (ARD) of 12/15/23 revealed resident #220's Brief Interview for Mental Status (BIMS) score was 15 out of 15 which indicated intact cognition. The assessment showed the resident had no behavioral symptoms and did not reject evaluation or care that was necessary to achieve his goals for health and well-being. The assessment revealed resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were administered according to physician orders to prevent medication errors for 2 of 6 residents observed during the medication administration task, out of a total sample of 109 residents, (#437 and #584). There were 2 errors in 25 opportunities for a medication error rate of 8%. Findings: 1. Review of the medical record revealed resident #437 was admitted to the facility on [DATE] with diagnoses including heart attack, chronic ischemic heart disease, palpitations, and a heart murmur. On 3/03/24 at 5:31 PM, Registered Nurse (RN) K checked resident #437's blood pressure with an electronic wrist cuff and showed the reading of 122/77. She checked the electronic medical record and explained she would not administer the resident's scheduled 5:00 PM due to parameters given by the physician. RN K said, The blood pressure was okay. Review of the Medication Review Report revealed resident #437 had a physician order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide meals and alternatives that met nutritional needs and food preferences for 1 of 4 residents reviewed for dialysis, (#109); and failed to provide fortified foods to meet nutritional adequacy according to the plan of care for 1 of 10 residents reviewed for food and nutrition services, (#238), out of a total sample of 109 residents. Findings: 1. Review of the medical record revealed resident #109 was admitted to the facility on [DATE] with diagnoses including end stage renal disease with dependence on dialysis, muscle wasting and atrophy, anemia, type 2 diabetes, and severe protein-calorie malnutrition. The Minimum Data Set (MDS) admission assessment with assessment reference date of 2/13/24 revealed resident #109 had adequate hearing, clear speech, and was able to make her ideas and wants understood. The resident had a Brief Interview for Mental Status of 14 which indicated she was cognitively intact. The MDS assessment revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the medical record reflected actual medication administration time for 1 of 4 residents reviewed for dialysis, (#109), and accurate blood glucose level and insulin administration time for 1 of 6 residents reviewed during the medication administration task, (#584), out of a total sample of 109 residents. Findings: 1. Review of the medical record revealed resident #109 was admitted to the facility on [DATE] with diagnoses including end stage renal disease with dependence on dialysis, heart disease, type 2 diabetes, and gastroesophageal reflux disease. Review of the Order Summary Report revealed resident #109's physician orders included Apixaban 2.5 milligrams (mg) once daily for atrial fibrillation (2/08/24), Loperamide 2 mg once daily for diarrhea (2/14/24), Losartan Potassium 25 mg once daily for high blood pressure (2/07/24), Novasource renal supplement 237 milliliters once daily and record the percentage consumed (2/11/24), Pantoprazole Sodium…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to adhere to proper infection control practices related to hand hygiene during lunch meal service on 1 of 6 units, (B Wing). Findings: On 3/03/24 at 12:23 PM, the lunch meal cart arrived on the B Wing and staff pushed it towards the first hallway to be served. On 3/03/24 at 12:27 PM, Certified Nursing Assistants (CNAs) G and L opened the door of the meal cart and removed trays without performing hand hygiene. They entered room [ROOM NUMBER] and placed the trays on both residents' tables. While in the room, they removed the plate covers, opened containers, and used the residents' utensils during set-up of the meal. Both CNAs left the room and returned to the meal cart, but neither CNA G nor CNA L performed hand hygiene before removing the next trays, although there were containers of hand sanitizer located on the walls nearby. On 3/03/24 at approximately 12:30 PM, CNA L entered room [ROOM NUMBER] with a lunch tray and performed meal set up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure investigation for alleged neglect was submitted to the State Survey Agency, within 5 working days of the incident for 1 of 2 residents reviewed for neglect, of a total sample of 109 residents, (#67). Findings: Resident #67 was originally admitted to the facility on [DATE] and readmitted on [DATE]. His diagnoses included pressure ulcer sacral region, stage 4, liver disease, pulmonary embolism, epilepsy, and down syndrome. Review of the facility's Reportable log, revealed an entry dated 1/11/24 for resident #67, pertaining to alleged neglect. On 3/05/24 at 3:28 PM, the allegation of neglect was reviewed and discussed with the Risk Manager (RM). She stated resident #67 was hospitalized on [DATE], and on 1/11/24 at 11:30 AM, a representative from Adult Protective Services visited the facility, and informed them of an allegation of neglect related to wounds for resident # 67. The RM stated that an investigation was initiated, and the Nursing Homes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a thorough investigation was completed pertaining to a fall for 1 of 11 residents reviewed for accidents, of a total sample of 109 residents, (#436). Findings: Resident #436 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses which included disorders of muscle, diabetes type II, respiratory disorders, vascular dementia, psychotic disturbance, abnormality of gait and mobility, generalized muscle weakness, lack of coordination, and Alzheimer's disease. Review of the resident's annual Minimum Data Set (MDS) assessment dated [DATE], revealed the resident was rarely/never understood. The assessment revealed the resident required extensive assistance from staff with bed mobility and required extensive assistance of two staff for transfer. Review of the facility's Incident Log revealed an entry regarding an unwitnessed fall for resident #436 on 4/08/23. A nursing progress note dated 4/08/23 at 11:00 AM indicated resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-05-05 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to dispose of garbage properly and maintain the garbage storage area in a sanitary manner. Finding: On 5/02/22 at approximately 10:30 AM, a tour of the garbage storage area was conducted. Observation of the area revealed there was a trash compactor located near the recycled materials dumpster. There were several, clear plastic bags of garbage piled from the ground to a height of approximately four feet along the length of the recycled materials dumpster. The clear plastic bags contained soiled, disposable incontinence pads and briefs and other waste products. The Maintenance Director stated the trash compactor stopped working on the previous day, Sunday. He stated he called the garbage contractor on Sunday evening and left a message, and called again on Monday morning at about 7:00 AM. When asked if he requested another dumpster as a temporary solution, the Maintenance Director did not provide an answer. The Housekeeping Supervisor stated housekeeping staff and the floor technician brought garbage out of the facility to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-05 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide written notification to the Office of the State Long-Term Care Ombudsman regarding transfers and discharges for 5 of 6 residents reviewed for transfer/discharge status, of a total sample of 95 residents, (#409, #229, #173, #230 & #291). Findings: 1. Resident #409's record revealed the resident was admitted to the facility on [DATE] for therapy services. The resident's diagnoses were Necrotizing Fasciitis, Anxiety, and Cancer of the Rectum and Colon. The Minimum Data Set (MDS) admission assessment noted resident #409 scored 15 on the Brief Interview for Mental Status (BIMS) evaluation which indicated intact cognition. The MDS assessment did not identify any mood or behavior problems. Review of the physician orders revealed the resident was able to go on Leave of Absence independently and did not require staff or escort supervision while out of the facility. Review of a facility investigation statement revealed on 2/23/22, the resident complained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-05 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility's Consultant Pharmacist failed to identify and report irregularities related to use of a medication contrary to a physician's order for 1 of 5 residents reviewed for unnecessary medications, of a total sample of 95 residents (#142). Findings: Resident #142's record revealed the resident was admitted to the facility on [DATE] with diagnoses including Multiple Sclerosis, vascular headache, hypertension, anxiety, and depression. The Order Summary Report included a physician order dated 8/29/21 for Ativan 1 milligram (mg) by mouth every 12 hours as needed for seizures. Ativan is a prescription medicine used to treat anxiety disorders. Misuse of this drug can cause addiction, overdose, or death (retrieved on 5/13/22 from www.drugs.com). Review of the Medication Administration Record forms for September 2021 to May 2022 revealed over the 9-month period, resident #142 received 35 doses of Ativan 1 mg in September 2021, 34 doses in October 2021, 33 doses in November…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-05 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility gave a prescribed medication without adequate indications for use to 1 of 5 sampled residents reviewed for medication administration, of a total sample of 95 residents (#142). Findings: Resident #142's record revealed the resident was admitted to the facility on [DATE] with diagnoses including Multiple Sclerosis, vascular headache, hypertension, anxiety, and depression. The Order Summary Report included an order dated 8/29/21 for Ativan 1 milligram (mg) by mouth every 12 hours as needed for seizures. Ativan is a prescription medicine used to treat anxiety disorders. Misuse of this drug can cause addiction, overdose, or death (retrieved on 5/13/22 from www.drugs.com) Review of the Medication Administration Record forms for September 2021 to May 2022 revealed over the 9-month period, resident #142 received 35 doses of Ativan 1 mg in September 2021, 34 doses in October 2021, 33 doses in November 2021, 29 doses in December 2021, 27 doses in January 2022, 32…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-05 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure dietary staff utilized hair restraints, stored food correctly, maintained kitchenware and equipment in a clean, sanitary and functional manner. Findings: 1. On 5/02/22 at 9:29 AM, the initial kitchen inspection was conducted. On a wire shelf in the dry pantry, there was an eleven-pound tub of vanilla frosting dated that it was opened on 4/20/22. The label on the container provided the manufacturer's directions for use. Instruction #6 read, Once icing container has been opened, the icing can be stored covered at room temperature for one week. After this time period, store covered in the cooler. When asked if the kitchen staff read the manufacturer's directions, the Certified Dietary Manager (CDM) said, Probably not. 2. On 5/02/22 at 10:00 AM, a cook prepared a salad plate in the food preparation area. He had a full, bushy beard and wore an N95 respirator mask, but no beard guard. The N95 respirator mask did not restrain all of his facial hair. The cook acknowledged he had not applied a beard guard and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-05 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a baseline care plan in a timely manner related to intravenous (IV) services and treatments for1 of 1 newly readmitted residents reviewed for IV therapy services, of a total sample of 95 residents (#716). Findings: Resident #716's record revealed the resdient was initially admitted to the facility on [DATE] with diagnoses that included diabetes, a partial traumatic amputation of the right midfoot, osteomyelitis of the right foot and ankle, and an acute myocardial infarction. On the day of admission, the facility transferred the resident back to the hospital due to acute respiratory failure and hypoxia. Resident #716 was readmitted to the facility on [DATE]. Review of hospital discharge paperwork revealed physician orders to administer the antibiotic medications Vancomycin 1.25 grams (gm) daily and Cefepime 1 gm every 8 hours for 15 days. Both antibiotics were ordered to be given intravenously through a peripherally inserted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan for continuous oxygen (O2) therapy via a nasal cannula and oxygen concentrator for 1 of 5 residents reviewed for respiratory care services, of a total sample of 95 residents (#120). Findings: Resident #120's record revealed the resdient was initially admitted to the facility on [DATE]. He was hospitalized on [DATE] and readmitted to the facility on [DATE]. His primary diagnoses were congestive heart exacerbation and shortness of breath. Other diagnoses included chronic obstructive pulmonary disease and orthostatic hypotension. The hospital to facility transfer form dated 12/01/21 revealed the resident received O2 at 3 liters per minute (l/m) via a nasal cannula during his hospitalization and required continuous oxygen therapy. On 5/02/22 at 10:25 AM, resident #120 was observed in bed. He received O2 at 2.5 l/m via a nasal cannula and O2 concentrator. The resident verbalized he needed the oxygen to breathe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain physician orders for continuous oxygen (O2) therapy for 1 of 5 residents reviewed for respiratory care services of a total sample of 95 residents (#120). Findings: Resident #120's recored revealed the resident was initially admitted to the facility on [DATE]. He was hospitalized on [DATE] and readmitted to the facility on [DATE]. His primary diagnoses were congestive heart exacerbation and shortness of breath. Other diagnoses included Chronic Obstructive Pulmonary Disease (COPD) and orthostatic hypotension. The hospital to facility transfer form dated 12/01/21 revealed the resident received O2 at 3 liters per minute (l/m) via a nasal cannula during his hospitalization and required continuous O2 therapy. Resident #120's Nursing readmission Data Collection evaluation dated 12/01/21 at 9:20 PM revealed the resident had shortness of breath upon exertion. A Pulmonolgist's consultation note dated 12/02/22 indicated resident #120 was on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pharmaceutical services to ensure medications were administered according to physician orders for 1 of 5 residents reviewed for medication administration, of a total sample of 95 residents (#716). Findings: Resident #716's record revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included diabetes, osteomyelitis of the right foot and ankle, partial amputation of the right midfoot, and an acute myocardial infarction. On the day of admission, the facility transferred the resident back to the hospital due to acute respiratory failure and hypoxia. Resident #716 was readmitted to the facility on [DATE] at 2:36 PM. Review of hospital discharge paperwork revealed a physician's order for the intravenous (IV) antibiotic Cefepime 1 gram (gm) to be administered every 8 hours for an acute right foot osteomyelitis. The Cefepime was ordered to be given intravenously via a peripherally inserted central…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$65,951 in federal fines across 1 penalty.
- $65,951 — penalty dated 2024-03-08
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ORLANDO REHABILITATION GROUP , INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 11/15/2010 |
| DUDLEY, NATE | Individual | CORPORATE OFFICER | — | since 07/01/2014 |
| GARNER, ALVIN | Individual | CORPORATE OFFICER | — | since 07/01/2014 |
| JAFFE, HOWARD | Individual | CORPORATE OFFICER | — | since 07/01/2014 |
| MULLEN, ANN | Individual | CORPORATE OFFICER | — | since 07/01/2014 |
| ROMBOLD, LORI | Individual | CORPORATE OFFICER | — | since 07/01/2014 |
| ANU HEALTH MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/16/2025 |
| CONSULTING SUPPORT SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/16/2025 |
| FACILITY SUPPORT COMPANY, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/24/2025 |
| KANE FINANCIAL SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/24/2025 |
| MANCO, TRENTINO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/30/2015 |
| RIVERA-LOPEZ, JACKELINE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/13/2016 |
| SELECT REHABILITATION, LLC | Organization | ADP OF THE SNF | — | since 08/19/2016 |
CMS files one row per role, so the 20 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $635K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105728. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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