Vista Manor Healthcare And Rehabilitation Center
1550 Jess Parrish Ct, Titusville, FL 32796 · For profit - Limited Liability company · 120 certified beds · (321) 269-2200 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $13,335 in federal fines (most recent 2024-11-05)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.6% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.8% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.3% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 2.6% | 4.6% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.3% | 2.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 4.3% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.7% | 14.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.7% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 5.0% | 10.5% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.3% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.6% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.9% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 7.8% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.40 | 2.13 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.45 | 1.15 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 56.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 75 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 13% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 35% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 8.2–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 56.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 44.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 91.1% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 85.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.26 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 111.8 residents a day — about 93% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.14 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.42 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.03 hrs/resident/day on weekends vs 3.18 on weekdays — 5% thinner on weekends. RN hours go from 0.43 to 0.41 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 30% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
29 citations, most serious first. The 16 most serious are shown; the remaining 13 are one tap away and print in full.
- Immediate jeopardy · J2026-04-18 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to coordinate, communicate, and document the change in diabetic treatment plan for a chronically ill resident who required a surrogate for decision making, (#1). This affected 1 out of 8 diabetic residents whose treatment plans were reviewed, out of 43 residents in the facility with a diagnosis of diabetes. Resident #1 and her representative were not informed of the risks associated with not receiving diabetic care and were not given the choice to make an informed decision on the treatment plan. The failure in care coordination resulted in lack of diabetes care and monitoring according to resident/family wishes for 48 days, during which the resident developed sepsis and Hyperosmolar Hyperglycemic State (HHS), a life-threatening condition that could lead to organ failure, coma or death. The resident required emergency 911 transfer to the hospital and admission to the Intensive Care Unit (ICU), for 3 days.HHS is a life-threatening complication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2026-04-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility's Interdisciplinary Team (IDT) failed to protect the resident's right to be free from neglect by failing to identify the need for a diabetic treatment plan for a type II diabetic resident with a history of uncontrolled diabetes, chronic kidney disease, and recurrent urinary tract infections which placed her at a high risk for decline, (#1). This affected 1 out of 8 diabetic residents whose treatment plans were reviewed, out of 43 residents in the facility with a diagnosis of diabetes. This failure resulted in a lack of proper blood glucose monitoring and treatment for 48 days, during which resident #1 developed sepsis and Hyperosmolar Hyperglycemic State (HHS), a life-threatening condition that could lead to organ failure, coma or death. The resident required emergency 911 transfer to the hospital and admission to the Intensive Care Unit (ICU), for 3 days.On 3/17/26, resident #1 was found with severe hypoxia, cold, clammy skin, pallor, and a blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2026-04-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to coordinate and communicate effectively among the interdisciplinary team to ensure diabetic residents received continuity of care in accordance with professional standards of practice, the care plan, and resident choice to attain or maintain their highest practicable physical, mental and psychosocial wellbeing, (#1). This failure in care coordination resulted in a lack of proper blood glucose monitoring and treatment for 48 days, during which resident #1 developed sepsis and Hyperosmolar Hyperglycemic State (HHS), a life-threatening condition that could lead to organ failure, coma or death. The resident required emergency 911 transfer to the hospital and admission to the Intensive Care Unit (ICU), for 3 days. This affected 1 out of 8 diabetic residents whose treatment plans were reviewed, out of 43 residents in the facility with a diagnosis of diabetes.On 3/17/26, resident #1 was found with severe hypoxia, cold, clammy skin, pallor, and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2026-04-18 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) program effectively identified and addressed a systemic process failure related to coordination, communication, and continuity of care for a resident requiring diabetes management. Following a resident's hospitalization for complications related to not receiving diabetic treatments for 48 days, the facility failed to immediately identify the factors that contributed to the resident's decline. Approximately three months later, after the survey team identified the incident, the QAPI committee initiated a Performance Improvement Plan (PIP) that lacked documentation and root cause.On 3/17/26, resident #1 was found with severe hypoxia, cold, clammy skin, pallor, and a blood glucose finger stick reading high, that indicated it exceeded the device's measurement capabilities. Resident #1 had a diagnosis of type II diabetes but had not been monitored or treated since her re-admission on [DATE].…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-04-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent an avoidable fall with fracture for 1 of 3 residents reviewed for falls, of a total sample of 8 residents, (#1). Findings:Record review revealed resident #1 was an [AGE] year-old female, admitted to the facility on 1/19/26 for hospice respite care and discharged [DATE]. On 1/28/26, resident #1 was admitted to the facility for long term care. On 3/17/26 resident #1 was admitted to the hospital's Intensive Care Unit with diagnoses of critically high blood sugar, sepsis, pneumonia and a heart attack. On 3/20/26, resident #1 was readmitted to the facility for long term care. The 5 Day Medicare Minimum Data Set (MDS) dated [DATE] noted a Brief Interview for Mental Status (BIMS) score of 13 out of 15 which indicated the resident's cognition was intact. Review of the Activities of Daily Living (ADL) section of the assessment indicated the resident had no impairment of her arms or legs and needed set-up and clean-up assistance for eating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to promote freedom from an accident hazard, the provision of hot coffee without verifying a safe temperature and/or ensuring the use of appropriate cups, for 3 of 5 residents reviewed for accidents, (#1, #4, and #5); and failed to prevent a burn injury for 1 of 3 residents reviewed for skin injuries, (#1), out of a total sample of 5 residents. The facility's failure to identify the untested temperature of hot coffee as a hazard which posed a risk for burns for residents with cognitive and/or physical impairments resulted in actual harm for resident #1 and placed all residents who received untested hot coffee at risk. Resident #1, a physically and cognitively impaired resident, received hot coffee in a Styrofoam cup and accidentally spilled the liquid on his leg. He suffered blisters and full-thickness skin loss, characteristics of second and third-degree burns, that placed him at risk for infection, a disfiguring scar, and decreased mobility. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to promote a dignified existence related to standing over a resident while assisting with eating for 1 of 1 resident reviewed for dignity, out of a total sample of 40 residents, (#9).Findings: Resident #9 was admitted to the facility on [DATE] with diagnoses including dysphagia, hemiplegia and hemiparesis, need for assistance with personal care, and major depressive disorder. Review of the Quarterly Minimum Data Set assessment with assessment reference date of 3/26/26 revealed resident #9 had a Brief Interview for Mental Status (BIMS) score of 06/15 which indicated she had severe cognitive impairment. The assessment indicated she had impairments to her upper and lower extremities on both sides and was dependent on staff for eating. During meal observation on 4/06/26 at 12:34 PM, resident #9 was in bed with the head of the bed elevated. Her meal tray was located on her overbed table positioned on the left side of the bed. Certified Nursing Assistant (CNA) B…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure coordination of Level I Preadmission Screening and Resident Review (PASRR) findings with the resident assessment process to identify, communicate, and incorporate a diagnosis of Post-Traumatic Stress Disorder (PTSD) into the resident's assessment documentation for 1 of 1 resident reviewed for PASRR, resident #4, from a total sample of 40 residents.Review of resident #4's medical record revealed the initial PASRR dated 11/24, did not identify a diagnosis of Post-Traumatic Stress Disorder (PTSD).Review of resident #4's record further revealed an updated PASRR completed on 4/07/2026, documented as PASRR UPDATED.pdf, which identified a diagnosis of PTSD and required update to the resident's assessment documentation.The record also showed an annual Minimum Data Set (MDS) assessment dated [DATE] that included a diagnosis of Post-Traumatic Stress Disorder (PTSD). The PASRR was not updated to reflect this diagnosis until April 2026.The record included a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and/or revise a comprehensive, person-centered care plan to address a diagnosis of Post-Traumatic Stress Disorder (PTSD) for 1 of 1 resident reviewed for care planning of a total sample of 40 residents, (#4).Resident #4 was admitted to the facility on [DATE] from an acute care hospital.A psychiatric evaluation dated 2/20/25 identified PTSD as part of the resident's mental health diagnoses. Behavioral health progress notes dated 3/28/25, 7/14/25, 7/31/25, 8/21/25, 9/17/25, 9/23/25, 10/1/25, 10/14/25, and 10/28/25 documented a diagnosis of Post-Traumatic Stress Disorder (PTSD). A comprehensive Minimum Data Set (MDS) assessment dated [DATE], a quarterly MDS assessment dated [DATE], and a quarterly MDS assessment dated [DATE] identified PTSD in Section I (Active Diagnoses).Review of resident #4's care plans revealed no care plan for trauma until 4/08/26.On 4/8/26 at 10:13 AM, the Social Services Director stated the PTSD diagnosis was present in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a physician's order was obtained prior to the administration of oxygen therapy for 1 of 1 resident reviewed for oxygen (O2) therapy out of a total sample of 40 residents, (#89).Findings: Resident #89 was admitted to the facility on [DATE] with diagnoses of respiratory failure with hypoxia, chronic obstructive pulmonary disease, congestive heart failure, and dependence on supplemental oxygen. On 4/06/26 at 8:47 AM, the resident was observed in bed with a nasal cannula that delivered oxygen (O2) at 2.5 liters per minute (L) . He commented that he just got back from the hospital the previous night. He said he was there for shortness of breath, swollen legs and pneumonia. A review of resident #89's medical record revealed there was no physician's order for oxygen. The Minimum Data Set from 3/18/26 indicated he was cognitively intact, dependent on staff for moderate assistance, and used continuous oxygen. A care plan for resident #89…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-15 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure waste was properly contained in a covered dumpster and the garbage storage area was maintained in a sanitary condition to prevent pests. This had the potential to affect all 118/118 residents residing at the facility. Findings: On 5/15/25 at approximately 9:30 AM, during the inspection of the garbage disposal area with the Dietary Services Manager, there were white and black package wrapping materials and other debris littered on the ground around the dumpster. In addition, both the dumpster lids were left open. The Dietary Services Manager confirmed the dietary department was responsible to keep the area around the dumpster clean of debris but was unsure who was responsible to ensure the lids on the dumpster were kept closed. She stated it was important to keep this area clean and the lids closed to keep wildlife and/or pests from the dumpster which could bring germs and disease into the facility. On 5/15/25 at 1:05 PM, the Dietary Services Manager and the Regional Manager along with the Environmental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure food was prepared and served to residents at appropriate temperatures, failed to ensure staff performed appropriate hand hygiene during food handling, including with glove use during the preparation of food and handling of clean dishware. These failures had the potential to affect the 113/118 residents who ate food by mouth at the facility. Findings: 1. Resident #1 was admitted to the facility on [DATE] with the diagnoses that included Diabetes Mellitus, type II; disorder of bone density and structure, depression, hypertension and deficiency of B-vitamins. On the quarterly Minimum Data Set (MDS) dated [DATE], her Brief Interview for Mental Status (BIMS) score was determined to be 8/15, which indicated moderate cognitive impairment. On 5/15/25 at 10:20 AM, resident #1 stated the food was sometimes cold when the residents received it. She explained she was tired of being served cold eggs, so she asked to not receive eggs any longer. On 5/15/25 at 9:20 AM, during the initial kitchen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to reasonably accommodate the needs and preferences of a resident by providing only crackers for snacks on a routine basis, even after the resident requested a more substantial alternative. This affected one of two sampled residents, of a total sample of 113 residents who ate food at the facility, (#2). Findings: Resident #2 was a [AGE] year-old man admitted on [DATE] with diagnoses of anemia, depression, anxiety, chronic pain, gastro-esophageal reflux disease and chronic kidney disease, stage two. Review of the admission Minimum Data Set (MDS) dated [DATE], resident #2 had intact cognitive abilities. On 5/15/25 at 10:32 AM, resident #2 stated he had requested an evening snack every night so far at the facility and received some form of cracker; saltines, graham crackers, or goldfish. He said only once was he provided with anything more substantive, a peanut butter and jelly sandwich. He relayed that once when he asked for something more, a staff member gave him their own personal cookie…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement its abuse and neglect prohibition policy and procedures related to conducting a thorough investigation of an injury of unknown origin to rule out neglect, to determine if reporting was necessary, and to ensure the safety of 1 of 3 residents reviewed for skin injuries, out of a total sample of 5 residents, (#1). Findings: On 11/01/24 at 2:19 PM, and 11/08/24 at 3:06 PM, in telephone interviews, resident #1's sister stated on 10/02/24, she received notification from the facility that her brother had an extensive skin injury on the back of his thigh. She explained she was not able to visit until about nine days later, and when she spoke with her brother, he told her he accidentally spilled hot coffee on his leg. The resident's sister stated the hot liquid was provided in a Styrofoam cup instead of a cup with a handle which he needed due to his contracted fingers. She recalled she spoke to the Minimum Data Set Coordinator by telephone on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain oxygen flow rates as ordered by the physician for 2 of 2 residents reviewed for respiratory care from a total sample of 35 residents, (#100, #366). Findings: 1. Review of the medical record revealed resident #100 was admitted to the facility on [DATE] from the hospital. His diagnosis included chronic obstructive pulmonary disease (COPD), chronic respiratory failure, type 2 diabetes, unspecified dementia, need for assistance with personal hygiene care, and dependent on supplemental oxygen. Resident #100's admission Minimum Data Set (MDS) with an assessment reference date of 4/12/24 revealed the resident scored 7 out of 15 on the Brief Interview for Mental Status (BIMS) which indicated he had severely impaired cognitive skills for daily decision making. The MDS assessment noted the resident received oxygen therapy and required moderate assistance from staff for transfers, personal hygiene care, dressing, bathing, and toileting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to ensure staff donned facial hair restraints correctly and failed to ensure dishware was allowed to air dry before storing. Findings: On 5/16/24 at 11:45 AM, the facility's lunch tray line was observed. The Dietary Aide at the end of the line had his facial hair restraint below his bottom lip and his mustache was exposed. He received plates of food from the cook and placed them on a tray while he conversed with his co-workers. When asked why his hair restraint did not cover his mustache, he replied, I forgot. Neither the cook, who was directly across from the Dietary Aide or the Area Manager explained why they had not instructed the Aide to correctly don the facial hair restraint. During kitchen inspection on 5/16/24 at 2:24 PM, the facility's cookware and serveware were observed. A metal storage rack, with various sizes of pans and cookware was noted next to the three compartment sink. There were 5 large hotel pans, 6 inches deep, that were stacked on top of each other. The pans were noted to be wet (wet nesting). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 13 citations
- Potential for harm · D2024-05-16 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to appropriately record and investigate a grievance to ensure resolution in a timely manner for 1 of 1 resident reviewed for grievances, of a total sample of 35 residents, (#17). Findings: Resident #17 was admitted to the facility on [DATE] from an acute care hospital with diagnoses that included end-stage renal disease, cardiac pacemaker, depression, and oxygen dependence. The Minimum Data Set (MDS) admission assessment dated [DATE] revealed resident #17 had a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated moderate cognitive impairment. She presented with a depressed mood, no behaviors, and dependent for mobility and personal care. Resident #17 was received dialysis and pain management services. On 05/13/24 at 11:53 AM, resident #17 was observed in her room sitting up in bed. She stated she had moved to Florida to live with her family but when she got sick, they could no longer care for her. She complained that some of her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who was prescribed anti psychotic medications had appropriate diagnosis for its use for 1 of 5 residents reviewed for Unnecessary Medications, of a total sample of 35 residents, (#36). Finding: Review of the medical record revealed resident #36, an [AGE] year old female was admitted to the facility on [DATE] from an acute care hospital. The resident had diagnoses that included Parkinson's Disease and Paranoid Schizophrenia. The Minimum Data Set (MDS) Quarterly Assessment with Assessment Reference Date (ARD) 2/25/24 showed the resident scored 6 out of 15 on the Brief Interview for Mental Status (BIMS) that indicated she was severely cognitively impaired. She had no indicators of psychosis (hallucinations/delusions) or behavioral symptoms. The assessment noted she was dependent on staff to complete Activities of Daily Living (ADL), and she had active diagnoses of Parkinson's Disease and Schizophrenia. The resident did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services in accordance with professional standards of practice related to limited range of motion and contracture care, for 1 of 3 residents reviewed for limited range of motion and positioning (#25), out of a total sample of 35 residents. Findings: Resident #25 was admitted to the facility on [DATE] and re-admitted from the hospital on [DATE] with diagnoses that included hemiplegia/hemiparesis following cerebral infarction, altered mental status, diabetes type II, contracture of left hand, vascular dementia, epilepsy, schizophrenia, and psychotic disorder. The Minimum Data Set (MDS) Annual assessment dated [DATE] revealed resident #25 was unable to complete the Brief Interview for Mental Status (BIMS) but was severely cognitively impaired for daily decision making. She presented with no moods, no behaviors, dependent for personal care and mobility, left upper and lower extremity impaired mobility, and no refusal of care.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-02 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain comfortable temperature in 1 of 2 shower rooms, ([NAME] I) and failed to provide a safe and homelike environment in 1 of 13 rooms in the 300-hall, (room [ROOM NUMBER]). Findings: 1. On 1/31/23 at 11:00 AM, resident #3 stated the shower room was cold and he had informed the Certified Nursing Assistants (CNAs) but nothing was done about it. On 2/01/23 at 11:57 AM, resident #3 said he took a shower today and the shower room was too cold. On 1/31/23 at 12:04 PM, resident #9 explained the shower room could be warmer. He stated he had mentioned the cold temperature in the shower room to the CNAs, but they did nothing to address it. On 1/31/23 at 12:29 PM, resident #26 stated she preferred to get showers but the shower room was too cold. On 02/01/23 at 8:50 AM, Licensed Practical Nurse (LPN) D asked resident #70 if she was taking a shower today. Resident #70 responded as long as it is warm in there, she would take the shower. LPN D…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-02 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to apply splint and carrot cushion to prevent further/worsening contracture for 1 of 4 residents reviewed for Range of Motion (ROM) of a total sample of 53 residents, (#54). Findings: Record review revealed resident #54 was admitted to the facility on [DATE], with diagnoses including cerebrovascular disease, contracture of the left shoulder, left elbow, left hand, and schizoaffective disorder. The resident's quarterly Minimum Data Set (MDS) assessment with Assessment Reference Date of 1/12/23 revealed the resident's cognition was moderately impaired with a Brief Interview for Mental Status score of 11/15. The resident required extensive assistance with physical assist of one person for dressing, and personal hygiene, and had functional limitation in ROM to one side of her upper extremity. Assessment for special treatments, procedures and programs in Section O of the assessment indicated the restorative program performed splint or brace…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-02 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide intravenous (IV) medications and care according to standards of practice and plan of care for 2 of 2 residents reviewed for IV care of a total sample of 53 residents, (#17 and #310). Findings: 1. Review of resident #310's medical record revealed she was admitted to the facility on [DATE] with diagnoses of osteomyelitis of vertebra, sacral and sacrococcygeal region, Methicillin Resistant Staphylococcus Aureus (MRSA) infection, fracture of coccyx, pressure ulcer of sacral region stage 4 and anxiety. Review of resident #310's care plan with a focus of infection of the bone, osteomyelitis to sacrum with MRSA was initiated on 1/17/23. Interventions included, Administer antibiotic as per MD (physician) orders. Review of resident #310's medical record revealed the following physician's orders: On 1/16/23 - Piperacillin Sodium-Tazobactam Sodium (Zosyn) 3.375 grams (gm) IV every 8 hours (Q8H) for wound until 1/25/23. The order was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-02 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure sufficient nursing staff on the 7 AM to 3 PM shift to provide timely medication administration per professional standards for 14 of 56 residents on [NAME] 1 Unit, (#1,#2, #10,#14, #31, #35, #48, #49, #54, #56, #58, #96, #210, #211). Findings: Cross Reference F755 On 1/30/23 at 11:10 AM, Licensed Practical Nurse (LPN) D stated her assignment was usually from room [ROOM NUMBER] to 110, but currently was from 100 to 116 due to staffing shortage. LPN D stated [NAME] 1 Unit usually was staffed with three nurses, but now it was only two nurses. She stated staffing was based on census and verbalized that [NAME] 1 Unit was a subacute unit, and it was busy. LPN D verbalized she was behind with her 9 AM medications, and currently had four residents left to administer medications. She stated six rooms with ten residents in her assignment were on droplet precautions. She explained some of the rooms did not have Personal Protective Equipment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-02 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure scheduled medications were administered as ordered, according to accepted professional standards during the 7 AM to 3 PM shifts, on 1 of 2 units for 14 of 56 residents on [NAME] 1 unit, (#1, #2, #10, #14, #31, #35, #48, #49, #54, #56, #58, #96, #210, #211). Findings: On 1/30/23 at 11:10 AM, Licensed Practical Nurse (LPN) D was observed at her medication cart. She verbalized she was behind with her 9 AM medications, and currently had four residents to give their 9 AM medications. On 1/30/23 at 11:43 AM, LPN D stated she was now giving her last 9 AM medication. On 2/01/23 at 10:00 AM, LPN D stated she had rooms 100 to 116, and had more residents to give their 9 AM medications. On 2/01/23 at 11:36 AM, LPN D stated she was still giving 9 AM medications and had five residents left to give their 9 AM medications. She stated she asked the Unit Manager (UM), and Assistant Director of Nursing (ADON) for help but did not get any help. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-02 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct regular care plan meetings that included residents or their representatives and the required members of the interdisciplinary team for 3 of 5 residents reviewed for care planning of a total sample of 53 residents, (#7, #9, and #26). Findings: 1. Review of resident #7's medical record revealed she was originally admitted to the facility on [DATE] and readmitted on [DATE]. Her diagnoses included type 2 diabetes, bilateral osteoarthritis of knee, pulmonary edema, inflammatory liver disease and anxiety. Review of resident #7's quarterly Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) of 11/03/22 revealed she had a Brief Interview for Mental Status (BIMS) score of 12 out of 15 which indicated moderate cognitive impairment. The MDS assessment noted no rejection of care necessary to obtain goals for her health and well-being. The admission MDS assessment with ARD of 2/10/22 revealed it was very important to have her family or a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop and implement individualized comprehensive care plan for splints for 1 of 28 residents reviewed for care planning of a total sample of 53 residents, (#54) Findings: Review of the medical record revealed resident #54 was admitted to the facility on [DATE], with diagnoses including cerebrovascular disease, contracture of the left shoulder, left elbow, left hand, and schizoaffective disorder. The resident's quarterly Minimum Data Set (MDS) assessment with Assessment Reference Date of 1/12/23 revealed the resident's cognition was moderately impaired with a Brief Interview of Mental Status score of 11/15. The resident required extensive assistance with physical assist of one person for dressing, and personal hygiene, and had functional limitation in range of motion to one side of her upper extremity. Section O of the assessment indicated the restorative program performed splint or brace assistance on 2 days of the seven days look back period.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure fingernail care was provided as needed for 1 of 6 dependent residents reviewed for activities of daily living (ADL) of a total sample of 53 residents, (#54) Findings: Review of the medical record revealed resident #54 was admitted to the facility on [DATE], with diagnoses including cerebrovascular disease, contracture of the left shoulder, left elbow, left hand, and schizoaffective disorder. The resident's quarterly Minimum Data Set (MDS) assessment with Assessment Reference Date of 1/12/23 revealed the resident's cognition was moderately impaired with a Brief Interview of Mental Status score of 11/15. The resident required extensive assistance with physical assist of one person for dressing, and personal hygiene, and had functional limitation in range of motion to one side of her upper extremity. On 1/30/23 at 11:36 AM, resident #54's left hand was noted to be contracted, with her thumb extending between her third and fourth…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure physician orders for oxygen therapy included the flow rate for administration for 1 of 1 resident reviewed for oxygen (O2) therapy of a total sample of 53 residents, (#56). Findings: Clinical record review revealed resident #56 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of cirrhosis of the liver, end stage renal disease, chronic respiratory failure with hypoxia, and shortness of breath. Review of the resident's physician order noted an order dated 8/22/22 for O2 continuous every shift for shortness of breath. A flow rate was not included in the order. The resident's quarterly Minimum Data Set (MDS) assessment with Assessment Reference Date of 12/01/22 indicated the resident's cognition was intact with a Brief Interview of Mental Status score of 15/15. The assessment noted the resident used oxygen. On 1/30/23 at 11:16 AM, resident #56 was lying in bed with his eyes closed. Oxygen via nasal cannula…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-02 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview, the facility failed to ensure medications were inaccessible to non-authorized staff and residents for 1 of 3 medication carts on the [NAME] I unit. Findings: During a tour of the [NAME] I unit on 2/01/23 at 5:05 AM, an unlocked medication cart was observed in the hallway between rooms [ROOM NUMBERS]. The unlocked drawers of the medication cart were easily accessible and contained the medications for the residents in the front hall of [NAME] I. There was an insulin pen, a blood sugar meter, and scissors on top of the medication cart. Two residents were observed walking past the unlocked medication cart and no staff were observed in the hall. On 2/01/23 at 5:08 AM, Registered Nurse (RN) E said, I had an emergency, one (resident) fell trying to go to the bathroom. She stated she should have locked her medication cart when stepping away to avoid unauthorized access to the medications. RN E said, I know I should have done that. On 2/01/23 at 10:58 AM, the Director of Nursing (DON)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$13,335 in federal fines across 2 penalties.
- $4,017 — penalty dated 2024-11-05
- $9,318 — penalty dated 2024-11-05
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| VISTA MANOR HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 09/05/2023 |
| FDZ CONSULTING LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/05/2023 |
| MILLER, YOCHEVED | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/05/2023 |
| ZAHLER, JACOB | Individual | CORPORATE OFFICER | — | since 09/05/2023 |
| BHASIN, ROBIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/21/2022 |
| WALLACE, DEBRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/09/2021 |
CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $183K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105530. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.