Kalakaua Gardens
1723 Kalakaua Avenue, Honolulu, HI 96826 · For profit - Partnership · 49 certified beds · (808) 518-2273 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a high payroll-based staffing rating (4/5)
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $55,692 in federal fines (most recent 2025-01-17)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- nursing-staff turnover (100%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 22.2% | 16.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.3% | 4.9% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.0% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.4% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 1.2% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.3% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.6% | 1.9% | 3.3% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 5.3% | 9.1% | 18.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents given the seasonal flu vaccine | 84.8% | 95.4% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 5.6% | 3.4% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 26.2% | 17.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 1.9% | 11.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.9% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 73.5% | 84.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 33.2% | 19.4% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.3% | 10.3% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.49 | 1.09 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.29 | 0.88 | 1.80 | better than state‡ — see note marked double-dagger below the table |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
69.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 148 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 15.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 77 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.53 therapist hours per resident per day in 2026Q1 — more than 84% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 69.7%CMS range 62.7–76.3 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 6.6–13.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 15.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 11.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 44.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 86.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 91.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 4.1–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.16 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 49 beds and averages 38.5 residents a day — about 79% occupied, or roughly 10 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.78 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 2.04 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.38 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 5.51 hrs/resident/day on weekends vs 5.88 on weekdays — 6% thinner on weekends. RN hours go from 2.15 to 1.76 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 100% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
31 citations, most serious first. The 12 most serious are shown; the remaining 19 are one tap away and print in full.
- Actual harm · G2025-01-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to provide adequate supervision to prevent a second fall which could have been avoided for one (Resident (R)22) of 14 residents sampled. As a result of this deficient practice, the resident had a second fall which could have been avoided and sustained physical injuries. Findings include: On 11/17/24 at 08:57 AM, conducted a record review of R22's Electronic Health Record (EHR). Review of progress notes documented on 9/5/24 at 03:28 AM, a Certified Nurse Aide (CNA)65 answered R22's light at 12:45 AM and assisted R22 onto the toilet. CNA65 left R22 unattended, then heard a loud noise and the resident calling for help. CNA65 and Registered Nurse (RN)41 went into the bathroom and found the resident on the floor. R22 was lying on the right side, with her right arm under and behind the resident's back; the resident's head was against the wall (adjacent to the toilet), with wet briefs around her ankles and urine on the floor. R22 reported to staff that she hit her head hard against the wall, but she doesn't remember how or why she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-26 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility nursing staff failed to demonstrate the competency (knowledge and skill set) to meet the needs of one Resident (R)1 of a sample size of three. The Nursing Staff: 1) did not identify a change in R1's level of consciousness, 2) did not report the trend Rl's high blood pressure (BP) medication was held due to low blood pressure. 3) administered medication twice when it should have been held because BP was outside parameters, and 4) did not administer oxygen timely or notify the physician (MD)1 when R1's oxygen level (PO2) remained below. Due to these deficiencies, R1's changing condition was not recognized and reported to the MD, which did not allow for timely interventions, and she suffered harm. On [DATE], R1 was transferred to the hospital where she was admitted in critical condition with diagnosis of urosepsis (sepsis due to urinary tract infection) and fluid overload. She expired on [DATE]. This could affect any resident who has a change of condition that is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to assure the kitchen followed dishwasher manufacturers guidelines for sanitizing their dishware and utensils, failed to label beverages with the opened-on date once they were opened, failed to label prepared vegetables and grated cheese with the prepared-on date and failed to throw away meats by the facility's discard by date. The deficient practice puts all residents who eat their meals at the facility at risk for foodborne illness. On 02/17/26 at 09:20 AM initial tour of the kitchen started with [NAME] (C) 9. Inquired about the facility dishwasher logs which C9 was able to provide. Reviewed the dishwashing/warewashing machine temperature log which states For High Temperature Machine: (Refer to machine data plate for temperature requirements). Review of the temperatures logged by facility staff for Final Rinse Temp ranged from 110-185 degrees Fahrenheit from 02/09/26 - 02/17/26. Observation of the dishwasher at this time revealed it was a Model ADC-44, Multi-tank, rack conveyor dishmachine manufactured by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-20 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure that 2 of 2 ice and water machines for the residents were kept in clean and sanitary conditions in accordance with professional standards for food service safety. Unsanitary food handling and/or equipment maintenance practices represent a potential source of pathogen exposure for all residents receiving ice or water on the affected resident units. Findings include:On 02/17/26 at 10:35 AM, observed a buildup of hardened dark brown sediment/material around the bottom edges of the plastic chute dispensing ice and water from the ice/water machine located on the 4th floor dining room. On 02/18/26 at 08:33 AM, observed the same ice/water machine in the 4th floor dining area with the same buildup of hardened dark brown sediment/material around the bottom edges of the plastic chute. On 02/18/26 at 08:37 AM, interviewed the Director of Nursing at the ice/water machine located on the 4th floor dining area. The DON stated that the ice/water machine is used by residents, staff, and visitors. The DON confirmed the presence of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure respiratory equipment was maintained within professional standards of practice for 4 of 4 Residents (Resident (R) 12, R24, R26, and R45) sampled for Respiratory/Tracheostomy care and suctioning. The facility failed to label and properly store oxygen, nebulizer, and suction equipment. The deficient practice placed the residents at risk of infections and illness. Findings include:1) On 02/17/26 at 10:03 AM and 02/18/26 at 08:21 AM, the following was observed in R12's room: -Undated humidifier bottle with undated tubing connected to an oxygen concentrator. -Uncovered oxygen tubing connected to an oxygen tank located on the side of R12's bed. -Uncovered yankauer suction tip catheter attached to suction tubing and connected to the suction machine was hanging down from the suction machine and leaning against R12's bedside dresser drawer. On 02/19/26 at 01:32 PM, a review of R12's physician orders noted active orders stating, Suction orally prn [as needed] for increased secretions and O2 [Oxygen] 1-4 L…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to inform 1 of 5 residents (Resident (R) 2), of the risk and benefits of taking an antidepressant medication for his insomnia. The deficient practice could affect all residents in the facility who are not informed in advance of starting an antidepressant of the risks and benefits and offered other treatment alternatives or options. On 02/19/26 at 09:12 AM during record review of R2's Electronic Health Record (EHR) found R2 was ordered Trazodone HCL 50 mg one tablet by mouth at bedtime for insomnia. Review of R2's consents and progress notes did not reveal documentation that R2 or his representative was informed in advance of the risks and benefits of this medication or treatment alternatives that he could choose.On 02/19/26 at 10:00 AM requested of Director of Nursing (DON) documentation that the facility reviewed the risk and benefits of Trazodone with R2 or his representative.On 02/19/26 at 04:30 PM DON confirmed she could not find any documentation that facility staff reviewed the risks and benefits with R2 or his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide clean personal care equipment and living space for 1 of 13 residents (Resident (R) 26) sampled for a clean environment. The deficient practice placed the resident at risk for discomfort and illness. Findings include: Resident (R) 26's room was observed on 02/17/26 at 09:47 AM. R26 was asleep in her bed and observed an Oxygen (O2) concentrator that was not being used in the corner next to the bed. Upon closer inspection observed dust on the top of the unit. In the same area, thick dust was observed on the wall behind the resident's headboard. On the left side of the bed on the nightstand, observed a suction cannister with clear secretions inside and tubing connected to a yankauer (small device used to suction the mouth) without a date or label. No date or time written on the wrap or the tubing. Registered Nurse (RN) 17 was interviewed on 02/20/2026 at 09:25 AM in the nurse's station and was asked if the O2 concentrator is for R26. RN17 said, Yes, she's receiving Hospice care. Asked if R26 uses it and she said, No she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 5 residents (Resident (R) 3) sampled for unnecessary psychotropic medication was not prescribed as needed (PRN) anti-psychotic medication for greater than 14 days. The deficient practice placed the resident at risk for an adverse event. Findings include:Electronic Medical Record (EMR) reviewed on 02/19/26. Resident (R) 3 is an [AGE] year-old male admitted to the facility on [DATE]. Resident is taking Quetiapine (an anti-psychotic medication) for his diagnosis of Parkinsons and non-Alzheimer's dementia. Reviewed the Medication Regimen Review (MRR) dated 01/31/26. Note to attending physician/ prescriber with recommendations to order PRN for no more than 14 days and then reassess. The physician (MD) agreed and wrote the order for 30 days. It was signed and dated 02/05/26.Physician orders reviewed. Quetiapine Fumarate oral tablet 25 milligrams (MG); Give 0.5 tablet by mouth every 12 hours as needed for mild hallucinations for one month and give…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement resident centered activities based on the resident's interests for 1 of 2 residents (Resident (R) 44) sampled for activities. This deficient practice failed to enhance the Resident's sense of well-being of watching news and sporting events on the television. Findings include: Observed Resident (R) 44 in her room in bed on 02/17/2026 at 10:35 AM. The television (TV) was off and the room was quiet. R44 was non-verbal and smiled. Random observations made on 02/17/26 and 02/18/26, observed R44 in her room in bed with the TV off and the room quiet while awake. Family member (FM) 10 was sitting at the bedside and interviewed on 02/19/2026 at 10:33 AM. Asked how often she visits R44. FM10 said, My husband visits her more often. When asked how R44 is doing, she answered, Ok, but I wish we could turn the TV on for her. I think there is something wrong with the remote. I asked the nurse and she said she would ask for maintenance to look at it. She [R44] really does seem to engage with the TV.Minimum data set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-20 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not correctly transcribe the physician orders for the splints/braces to the Medication/Treatment Administration record (MAR/TAR), did not ensure staff were trained on the application of physician ordered splints/braces, and did not follow-up on therapy recommendations for a palm splint for 1 of 3 residents (Resident (R) 37) sampled for limited range of motion (ROM). This deficient practice hindered R37's ability to maintain the highest practicable well-being and has the potential to affect all residents at the facility who have limited ROM. Findings include:Resident (R) 37 is a is a [AGE] year-old male with a diagnosis of left hemiplegia following cerebral infarction. A Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/19/25 noted R37 requires dependent care (resident does none of the effort to complete the activity) for his activities of daily living (ADL).On 02/17/26 at 10:10 AM, observed R37 sleeping in bed with left arm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure that medications in 2 of 4 medication carts were stored and locked in accordance with professional standards. Proper storage of medications and locking of the medication cabinet is necessary to promote safe administration practices and decrease the risk for medication errors. This deficient practice has the potential to affect all residents in the facility who take medications.Findings include:1) On 02/19/26 at 07:43 AM, the 4th floor medication cart B was inspected with Registered Nurse (RN) 16 present. In the first drawer of the medication cart: -Three individually sealed capsules of Vancomycin Hydrochloride 125mg and one individually sealed capsule of Cephalexin 250mg was found in a container that also contained sealed Acetaminophen and Bisacodyl suppositories. The individually sealed capsules were not stored in a bag/packaging containing the following minimum information: Medication name (generic and/or brand), prescribed dose, strength, the expiration date when applicable, the resident's name, and route of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0826 — isolatedProvide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, therapy services failed to follow physician ordered restrictions for 1 of 3 residents (Resident (R) 7) sampled for limited range of motion. This deficient practice had the potential to lead to worsening injury to R7.Findings include: On 02/19/26 at 02:32 PM, R7's records in the Electronic Health Record (EHR) were reviewed. R7 re-entered the facility from the hospital on [DATE] with a diagnosis of unspecified fracture of left femur with non-operative management. A physician's order dated 02/26/25 stated non-weight bearing (NWB) and no range of motion (ROM) every shift for left distal femur fracture. On 02/20/26 at 08:43 AM, an interview was conducted with the Therapy Director (TD) in her office. The TD stated that R7 received physical therapy that spanned from 04/29/25-06/27/25 and ROM was being done to R7's bilateral lower extremities (ankle, knee, and hip). The TD confirmed that during the span of therapy, no new order was received since the 02/26/25 initial order for NWB…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 19 citations
- Potential for harm · Dcited before2025-12-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to implement the facility's infection prevention and control measures for Legionnaire's Disease by not monitoring and testing for concentration of hydrogen in a solution (pH) levels in five sinks and showers per floor once a month, not monitoring and testing for presence of Legionella from decorative water fountain in front of facility, and not performing ice machine preventative maintenance once a month. This deficient practice placed everyone at risk for growing and spreading Legionella or other opportunistic waterborne pathogens and other adverse health complications.Findings include: On 12/16/25 at 1:26 PM, concurrent interview, observation, and record review was done with Maintenance. Observed maintenance check water sample from first floor bathroom sink for pH, and chlorine level using a test strip and thermometer to check for water temperature. Monthly Potable Waterlog dated, 08/29/24 to 11/26/25 indicated that testing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-17 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow food handling and storage practices in accordance with professional standards for food service safety. Unsafe and/or unsanitary food handling and storage practices have the potential to affect all residents, visitors and staff who have meals served by the facility, placing them at risk for serious complications from foodborne illness as a result of their compromised health status. Findings include: 1) On 01/14/25 at 08:58 AM, an initial tour of the facility's kitchen and interview with the Dietary Director (DD) were done. Observed six boxes of various food items including spam, apple juice, garbanzos, and mayonnaise on the floor of the dry storage area. DD confirmed the boxes of food items should not be on the floor. 2) On 01/14/25 at 09:05 AM, continued observation and interview of the facility's kitchen with the DD. Observed five boxes of various food items including imitation crab meat, potato roll, bread, and vegetables on the floor of the walk-in freezer. There was also an open plastic bag with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure a comprehensive care plan was person-centered to maintain the resident's highest practicable physical well-being and the person-centered care plan was implemented for one resident (Resident (R)348) of 14 residents sampled. As a result of this deficient practice, dependent resident is at risk of more than minimal harm. Findings include: On 01/14/25 at 12:05 PM, conducted an observation of R348 in the resident's assigned room. R348 was lying in bed with a wedge partially under the resident's right hip area. Certified Nurse Aide (CNA)32 entered the room and provided peri-care to R348. R348 was dependent on CNA32 to move from side-to-side (left to right). After CNA32 rolled R348 onto the left side, observed an open area of skin with pink and white in the open wound-bed area on the right buttock. CNA32 reported that this is the first time she was aware that R348 had an open wound. Inquired with CNA32 what type of intervention were being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure a resident's (R)22 comprehensive care plan was revised with person-centered interventions after a significant change of condition assessment. As a result of this deficient practice, R22 was physically harmed, twice while left unsupervised in the bathroom and on the toilet. Findings include: (Cross Reference to F689 Accident/Hazards) On 11/17/24 at 08:57 AM, conducted a record review of R22's Electronic Health Record (EHR). Review of progress notes documented on 9/5/2024 at 12:45 AM, R22 was assisted to the bathroom by Certified Nurse Aide (CNA)65 who assisted the resident to the bathroom and onto the toilet. CNA65 left R22 unattended, and the resident fell from the toilet. CNA65 and Registered Nurse (RN)41 found the resident on the bathroom floor with her head against the adjacent wall. R22 reported to the staff that she hit her head hard and does not remember how or why she fell. Another progress note on 09/09/24 at 03:20 PM, documented the resident returned to the facility with a diagnosis of a right superior and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the supplies used for Quality Control (QC) testing of the blood glucose meter (device used for testing blood sugar) were not expired or beyond their discard date. This deficient practice has the potential to affect all residents that need glucose testing. Findings include: On [DATE] at 09:04 PM, medication cart was inspected with Registered Nurse (RN)12. A pouch that contained the glucose meter, test strips and two QC solutions was on the top drawer of the cart. Noted a green sticker on the QC solutions that stated an open date of [DATE] and use by date of [DATE]. Asked RN12 how often the staff perform QC testing for the glucose meter. RN12 said QC testing is done daily by the night shift nurse. Showed RN12 the two QC solutions that was in the pouch with the glucose meter, RN12 acknowledged that both QC solutions were beyond their stated use by date and will be discarded. When asked if the staff used the QC solutions that were in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview and review of policy, the facility failed to follow up on an out-of-range temperature recording for one medication refrigerator out of one sampled. As a result of this deficiency, there was risk of decreasing the effectiveness for the stored medications. Findings include: During an observation of the Medication Refrigerator, on 01/16/25 at 08:50 AM, several medications were being stored under temperature control. Review of the refrigerator temperature log showed an out-of-range recording that was not followed up and not reported. Staff interview on 01/16/25 at 10:00 AM, Director of Nursing (DON) acknowledged the out-of-range temperature recording and that follow up should be done. DON also said the out-of-range temperature may have been recorded in error. Review of facility policy on Storage of Medication read; Policy, Medications and biologicals are stored properly, following manufacturers or provider pharmacy recommendations, to keep their integrity and to support safe, effective drug administration. The medication supply shall be accessible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to maintain a complete and accurate medical records for one of the residents (Resident (R)4) in the sample. This deficient practice has the potential to affect all the residents admitted to the facility. Findings include: R4 is a [AGE] year-old resident admitted to the facility on [DATE] for hospice care. During the review of R4's Electronic Health Record (EHR), noted baseline care plan under the Documents tab had a date of 10/15/24. Review of the document titled Baseline Care Plan revealed that it did not include the name of the staff who completed it and the date it was completed. On 01/15/25 at 02:40 PM, a concurrent interview and record review was conducted with Medical Records Specialist (MRS) at the third floor sitting area. Asked MRS what the facility's practice was when completing baseline care plans for newly admitted residents. MRS said the form used is part of the admission packet and is completed by the licensed staff on the day of admission.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide information to one Resident's (R)1 representative about the right to formulate an advanced health care directive (AHCD). The facility staff documented advanced directive information was provided to R1, and she agreed to the status of full code (resuscitation). R1 was not competent to make that decision or understand the information, and her representative was not involved. In addition, the physician wrote a conflicting order of do not resuscitate (DNR) on admission. As a result of this deficiency there was the potential the resident/representatives wishes were not taken into consideration during her treatment. Findings include: 1) R1 is a [AGE] year old female admitted from an acute care hospital for short term physical and occupational therapy after having a cerebral vascular accident (CVA/stroke) with right arm flaccidity. R1 has a cognitive deficit due to dementia. She wears a hearing aid on the left side and can only hear 2% on the right.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review (RR), the facility failed to include one resident's (R)1 representative in the development of the comprehensive care plan. In addition, R1's physician (MD)1 does not attend the care planning IDT (interdisciplinary team) meetings. As a result of this deficiency, there was the potential the facility was not aware of R1's goals and desired outcomes, which could have a negative impact on her quality of life, as well as the quality of care and services received. Findings include: R1 is a [AGE] year old female admitted to the facility on [DATE] from an acute care hospital for short term physical and occupational therapy after she had a cerebral vascular accident (CVA/stroke) with right arm flaccidity. Her medical history included but not limited to Alzheimer's, hypertension, atrial fibrillation, orthostatic hypotension (low blood pressure with change of positions), muscle weakness and age-related physical debility, with unsteadiness on feet. R1 had a General Durable Power of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review (RR) and interviews, the facility did not ensure one residents (R)1 care plan was revised timely to include changes in therapy and new diagnoses. This deficient practice failed to ensure the continuity of care, and communication between facility staff and resident/ family members regarding care that is being provided to the resident. Findings include: 1) R1 is a [AGE] year old female admitted to the facility on [DATE] from an acute care hospital for short term physical and occupational therapy after she had a cerebral vascular accident (CVA/stroke) with right arm flaccidity. Her medical history included but not limited to Alzheimer's, hypertension, atrial fibrillation, orthostatic hypotension (low blood pressure with change of positions), muscle weakness and age-related physical debility, with unsteadiness on feet. 2) RR revealed there were several changes to R1's status during her stay which required new treatments. These included the following: 02/07/2023: Diagnosed with dehydration and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review (RR), the facility failed to provide evidence that one Resident (R)1 received the required physician (MD) face-to-face initial comprehensive visit within 30 days of admission. As a result of this deficient practice, the resident's needs may not be met so she could meet her highest potential of physical and psychosocial well-being. This deficient practice has the potential to affect all new admissions. Findings include: 1) R1 is a [AGE] year old female admitted to the facility on [DATE] at approximately 05:00 PM from an acute care hospital for short term physical and occupational therapy after she had a cerebral vascular accident (CVA/stroke). Her medical history included but not limited to Alzheimer's, hypertension, atrial fibrillation, orthostatic hypotension, muscle weakness and age-related physical debility, with unsteadiness on feet. On [DATE] at 11:22 AM, R1 was transferred to an acute care hospital for a change of condition. She was admitted to the ICU for sepsis and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview the facility failed to assure a resident's (R) medical record for R1, was complete and accurate, out of a sample of five residents. This deficient practice does not portry the medical care provided to R1. Findings include: On 08/29/2023 at 11:10 AM surveyor reviewed resident (R) 1's electronic medical record (EMR) for documentation of vaccination or declination of flu, pneumococcal and COVID-19. Registered Nurse (RN)5 documented in R1's EMR influenza was declined on 06/30/2023 at 6:00 PM, but failed to document person/relationship who declined vaccine, this area was left blank on the Immunization Consent - V 4 form. Met with Director of Nursing on 08/29/2023 at approximately 1:40 PM who acknowledged the form should have been filled out completely with the responsible person/party included.
- Potential for harm · Fcited before2023-06-16 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, the facility failed to follow safe food storage requirements. This deficient practice has the potential to affect all residents, visitors and staff who have meals served by the facility, placing them at risk for food-borne illnesses. Findings Include: On 06/13/23 at 08:31 AM, initial tour and observation of the kitchen area was conducted with the Food Service Manager (FSM). While checking the contents of the refrigerator by the food preparation area, noted an unlabeled black container on the top shelf. FSM immediately removed the container and said, that's not supposed to be there. The container was identified as a water bottle that belonged to one of the kitchen staff. At 08:45 AM, entered the walk-in refrigerator and freezer with FSM. Noted two plastic bags of meat placed in a metal container without a cover. The plastic was not completely closed leaving the meat exposed to the environment. FSM identified the meat as pork and said it would be cooked today for lunch and that was why it was uncovered. In the walk-in freezer, noted two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure all medications used in the facility were labeled appropriately including clearly identified discard dates. Proper labeling of medications is necessary to promote safe administration practices, and to decrease the risk of medication errors. This deficient practice has the potential to affect all residents in the facility taking medications. Findings include: 1) On 06/15/23 at 08:19 AM, an inspection of the fourth floor medication cart on the A side was done. Noted two Novolog insulin pens in a brown pharmacy bag for Resident (R)54. One of the insulin pens had a date opened/date to discard sticker where the date opened was left blank and the date to discard had 5/15/23 written in it. The label sticker also indicated that the insulin pen was to be discarded 28 days after opening. On 06/15/23 at 08:28 AM, an interview was done with licensed practical nurse (LPN)1 in front of the medication cart. LPN1 confirmed that the date to discard read 5/15/23, and agreed that whether that was the date opened or the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-16 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to facilitate resident self-determination through support of resident choice for two residents (R), R48 and R217, out of five residents at the resident council meeting. The facility did not disclose the rehabilitation treatment times to R48 and R217 rendering them unable to plan for visits, activities, and appointments for their day and to worry about their therapy treatment time . Findings include: On 06/14/23 at 11:32 AM, conducted the resident council meeting. R48 stated that she would like to know when her rehabilitation sessions for physical therapy (PT) will be because she doesn't want to wait all day for them. R48 further stated that she cannot plan her appointments for the day because she doesn't know what time the therapist will arrive. R217 also stated that he would like to know his rehabilitation therapy time for PT so that he can prepare himself beforehand and be in the right mindset to work hard with PT so that he can be ready when he goes home. Record review of R48's and R217's current care plans. Under the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-16 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide written notice of transfer or discharge for two of the four residents (R) sampled (R24 and R48) for discharge, who were transferred to an acute care hospital for a higher level of care. The facility failed to provide notice to the residents or the residents' representative(s) and to the Office of the State Long-Term Care Ombudsman (LTCO). Findings include: 1) Resident (R)24 is a [AGE] year-old female admitted to the facility on [DATE]. On 05/11/23, R24 was transferred to the emergency room and admitted to the acute care hospital. A review of R24's electronic health record (EHR) was done on 06/14/23 at 01:46 PM. No documentation was found that written notification of transfer/discharge was provided to the resident or her representative. On 06/15/23 at 11:39 AM, an interview was done with the Social Services Director (SSD) in the third floor conference room. SSD confirmed that a transfer/discharge notification had not been provided to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-16 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews (RR), the facility failed to ensure staff had the knowledge to provide care, coordinate, and respond to the individualized needs for one resident (R)35 out of two residents sampled for hospice care. This lack of knowledge and coordination was evident as facility staff were unsure of the delineation of hospice responsibilities, hospice visit schedule, and other hospice services necessary for care of the resident's terminal illness and related conditions. This deficient practice created a potential for physical and psychosocial harm. Findings include: R35 is a [AGE] year-old male receiving hospice services with diagnoses of rectal cancer, prostate cancer, neuromuscular bladder dysfunction with urinary retention, iron deficiency anemia, severe protein-calorie malnutrition, high blood pressure, high cholesterol, and repeated falls. On 06/13/23 at 09:46 AM, observed R35 in bed. R35 stated that he was in almost constant pain in his lower abdomen and rectum. R35…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews (RR), the facility failed to ensure safe and secure storage/disposal of Fentanyl, a pain medication that is a narcotic and controlled medication, to minimize loss or diversion. This deficient practice has the potential for the medication to be obtained and used illegally. Findings include: On 06/15/23 at 09:42 AM, inspected a medication cart with Registered Nurse (RN)1. While reconciling controlled medications, RN1 stated that Resident (R)35 had fentanyl patches in the cart with current physician orders. When asked to describe the process of wasting a fentanyl patch due to damage, contamination or other reason, RN1 stated, I would get another nurse to verify, then fold the patch up, cut it into pieces, and put it in the sharps [puncture-proof biohazard disposal] container. When asked how to dispose of used fentanyl patches, RN1 described disposing of used fentanyl patches by removing the patch from the resident, folding the sticky portions of the patch together, and discarding in the biohazard sharps container on the medication cart. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and policy review, the facility failed to ensure proper hand hygiene procedures were followed by all staff members. This deficient practice increases the risk for the development and transmission of communicable diseases and infections. Findings include: Concurrent observation and interview were conducted on 06/16/23 at 08:10 AM with Housekeeper (HK)1. HK1 was observed on the fifth-floor walking around with gloves on both hands. HK1 was observed walking down the hallway towards the nurse's station. At the nurse's station, HK1 was observed touching the windowsill and wall railings. HK1 then left the nurse's station and walked around the hallway towards the laundry area. HK1 then turned around and walked into room [ROOM NUMBER]-B. HK1 pulled open the curtains with her gloved hands and entered the room. HK1 proceeded to talk to the resident for two minutes then exited the room. Throughout the observation HK1 did not remove her gloves. HK1 was stopped in the hallway and asked if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$55,692 in federal fines across 1 penalty.
- $55,692 — penalty dated 2025-01-17
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| 1723 KALAKAUA LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 43% | since 03/01/2006 |
| CHI WAI CHEUNG | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | since 02/01/2022 |
| HUA DAI | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | since 02/01/2022 |
| JOHN T S HUNG AND SIEW YOONG HUNG TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 03/01/2006 |
| P E AND M LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 29% | since 03/01/2006 |
| TONY K & REBECCA C YUNG 1996 FAM IRRV TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/08/2022 |
| AMERICAN SAVINGS BANK FSB | Organization | 5% OR GREATER SECURITY INTEREST | — | since 08/04/2014 |
| KOJIMA, COLLEEN | Individual | W-2 MANAGING EMPLOYEE | — | since 09/16/2019 |
| LEONG, LOUIS | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; GENERAL PARTNERSHIP INTEREST | — | since 09/01/2009 |
| YU, PAUL | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; GENERAL PARTNERSHIP INTEREST | — | since 09/01/2009 |
| HPL DEVELOPMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 08/15/2006 |
| MASUDA, RYUCHI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2016 |
CMS files one row per role, so the 16 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in HI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Hawaii Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 125066. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.