Nuuanu Hale
2900 Pali Highway, Honolulu, HI 96817 · For profit - Corporation · 75 certified beds · (808) 595-6311 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (21% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $27,310 in federal fines (most recent 2024-01-26)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.5% | 16.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.3% | 4.9% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 2.1% | 1.0% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.8% | 2.4% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 1.2% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 1.6% | 0.3% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.9% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents on antianxiety or hypnotic medication | 4.7% | 9.1% | 18.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents given the seasonal flu vaccine | 66.7% | 95.4% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.5% | 3.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 12.1% | 17.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.4% | 11.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 61.5% | 84.7% | 79.4% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 70 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2026Q1 — more than 8% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.2%CMS range 51.1–71.7 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 7.0–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 85.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.3%CMS range 4.1–13.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.88 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 75 beds and averages 64.2 residents a day — about 86% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.39 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.91 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.23 hrs/resident/day on weekends vs 3.76 on weekdays — 14% thinner on weekends. RN hours go from 1.50 to 1.12 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 21% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
56 citations, most serious first. The 11 most serious are shown; the remaining 45 are one tap away and print in full.
- Actual harm · Gcited before2024-03-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the resident's environment remains free of accident hazards for one resident (R)8 sampled. The facility implemented interventions to allow the resident to self-transfer from the bed to the floor mattress, but did not evaluate, analyze, identify, or address any environmental hazards which existed once R8 self-transferred to the floor mattress prior to implementing this intervention. Also, after implementing the did not monitor the effectiveness or safety for the floor mattress. As a result of this deficient practice, R8 sustained multiple skin tears, bruising, and wounds on both lower legs. Findings include: According to Definitions 483.25 (d) an Avoidable Accident means that an accident occurred because the facility failed to: - Identify environmental hazards and/or access individual resident risk of an accident, including the need for supervision and/or assistive devices; and/or - Evaluate and analyze the hazard and risks and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-27 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective infection prevention and control program to ensure a safe, sanitary, and comfortable environment and to prevent the development and transmission of communicable disease and infections. Specifically, the facility failed to ensure the following: Keep Urinary catheter tubing off the floor and tubing with visible sediment was cleaned or changed as required for of two of two residents (Resident (R) 8 and R53) sampled for urinary catheter care. Use Personal Protective Equipment (PPE) while providing catheter care to Resident (R) 53 who is on Enhanced Barrier Precautions (EBP).To implement the water management plan for legionella prevention and control.To dispose of trash promptly, instead piled trash outside of the trash bin. Findings Include: 1) On 02/24/26 at 9:28 AM, during an interview with R8, the surveyor observed the resident's urinary catheter bag on the floor inside a gray bin next to the bed. The catheter tubing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-27 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a written notification to the resident representative of resident's transfer for three out of three residents (Resident (R) 66, R1, and R6) sampled for hospitalizations and failed to send a notification of the discharge to the long term care ombudsman's office for one of one resident (R68) sampled for discharges. The facility also failed to have the Ombudsman address and appeals right information noted on their notification form. As a result of this deficient practice, residents who are discharged /transferred from the facility are affected.Findings Include: 1) On 02/25/2026 at 01:00 PM, record review of R66's Electronic Health Record (EHR) noted that R66 was sent to the emergency room (ER) for critically low platelets on 11/28/25. R66 received blood transfusion and was admitted for subdural hematoma and remains hospitalized . On 02/25/26 at 01:00 PM, requested for the written discharge notification to family representative and Ombudsman from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-27 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of the facility's policy, the facility failed to ensure that food items stored in the walk-in freezer and refrigerators were labeled properly and old food discarded. This deficient practice places residents in the facility at risk of foodborne illness.On 02/24/26 at 08:20 AM, during the initial walkthrough of the kitchen with Dietary Lead (DL), observed frozen vegetables and meats without any labels in the walk-in freezer. The refrigerator also had vegetables and soup base items not labeled with receive and discard date. Observed a minced onion container in with a Best used by date of 01/26/26 still in the refrigerator. Concurrent interview with DL confirmed that in the freezer they have not been labeling the food items with received/discard date and for the refrigerator they only label food with the discard date. At 10:00 AM, interview with the Dietary Manager (DM) noted that they do not label food items in the freezer as they order items based on usage. DM noted that frozen foods are used, consumed, and ordered on a weekly basis. DM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-27 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews and review of the dishwasher temperature logs, the facility failed to maintain the dishwasher temperature gauge was in safe operating condition. This deficient practice puts residents at risk for foodborne illnesses.Findings Include:On 02/24/25 at 08:30 AM, initial walkthrough of the kitchen with Dietary Lead (DL), observed dishwasher machine temperature daily log at 125 for the entire month of January until 02/24/26. Facility has a low temperature dishwasher where the recommended wash temperature should be at a minimum of 120 . Requested for Dietary Aide (DA) to complete a wash cycle. Observed throughout the wash and rinse cycle, the dishwasher temperature gauge did not move and stayed at 100 throughout the entire process. Concurrent interview with DA acknowledged that she has not been physically checking the temperature gauge daily and just noting 125 degrees on the log. Concurrent interview with DL noted they did not know the gauge was broken and will inform the Maintenance Director (MD) to fix it. On 02/24/25 at 10:00 AM, a follow-up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to assure staff treated one of one resident, Anonymous Resident (AR)1, with respect and dignity when caring for them while providing care with Activities of Daily Living (ADLs). This deficient practice has the potential to affect all residents in the facility who require assistance with ADLs. Findings Include:On 02/24/26 at 02:20 PM a family interview was conducted with AR1's representative. Inquired if AR1 was treated with respect and dignity and AR1's representative stated sometimes the staff talk rough to AR1. AR1's representative stated they tell staff that they are talking rough to AR1 when they witness this. Inquired if they told the unit manager or Director of Nursing and the resident representative said they did not, they chose to say something directly to the staff who was talking rough with AR1 at the time it occurred. Inquired what happens afterwards and the representative said the staff stops talking. Resident representative stated they are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were informed of their right to formulate an Advanced Health Care Directive (AHCD) for two of six residents (Resident (R) 64 and R4) reviewed for AHCD. This failure placed R64 and R4 at risk of not having their health care preferences known or honored, potentially resulting in care that is not consistent with their wishes. Findings Include: 1) R64 was admitted to the facility on [DATE] with diagnoses including, but not limited to, peripheral vascular disease, type 2 diabetes mellitus with hyperglycemia, hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side, venous insufficiency, atherosclerotic heart disease of native coronary artery without angina pectoris, cardiomyopathy, chronic obstructive pulmonary disease, polyneuropathy, epilepsy, acquired absence of right leg and left leg above the knee, hypertension, and hyperlipidemia. Review of R64's quarterly Minimum Data Set (MDS) assessment, with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure staff reported an injury of unknown source that resulted in serious bodily injury no later than two hours after discovery to the facility Administrator for one of one resident (Resident (R) 70) reviewed for abuse. Specifically, staff were aware that R70 had a large bruise on left hip and thigh, first observed on [DATE], but the injury was not reported to the Administrator and State Agency until [DATE]. Findings Include:Cross reference to F726, Competent Nursing Staff. The facility failed to ensure licensed nursing staff demonstrated the appropriate competencies and skill set to provide a thorough and accurate skin assessment of R70 after observing a large bruise on the resident's left hip and thigh. R70 was admitted to the facility on [DATE] and deceased with hospice services on [DATE]. R70's diagnoses included, but not limited to, hereditary ataxias/[NAME]-[NAME] disease, dementia with behavioral disturbance, lumbar spinal stenosis without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review and interview the facility failed to develop a care plan for bed rail use for one of six residents sampled for accidents, Resident (R) 38. The deficient practice puts all residents in the facility who have bed rails and do not have a care plan for bed rail use at risk for injury.Findings Include:On 02/25/26 at 09:05 AM observed R38 lying in her bed with bilateral upper quarter bed rails up on her bed. Inquired of R38 about the bed rails and she said she uses if she needs to hold onto it and the staff use it.Record review of R38's Electronic Health Record on 02/25/26 found R38's care plan did not include use of bilateral upper quarter bed rail use.Interview with Acting Director of Nursing (DON) on 02/27/26 at 10:42 AM was conducted in the conference room. Inquired of Acting DON if R38 had a care plan for bed rail use and she confirmed resident did not have a care plan in place for bed rail use and confirmed this should have been included.
- Potential for harm · Dcited before2026-02-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to ensure one of three residents (Resident (R) 63) sampled for limited range of motion (ROM) received the appropriate treatment, equipment, and services to maintain and/or prevent a decline in ROM, as evidenced by inconsistent application of splint and ROM exercises. This puts R63 at risk of a decline in ROM and further contractures.Findings Include:R63 is a [AGE] year-old male, admitted to the facility on [DATE] with a primary diagnosis of dysphagia following cerebral infarction. On 02/24/26 at 08:28 AM observed R63 with right (R) hand and R foot contracture. No splint applied to R hand/R foot. At 10:32 AM, no splint applied to R hand/R foot. AT 01:07 AM, no splint applied to R hand/R foot.On 02/25/26 at 07:33 AM, no splint applied to R hand/R foot.On 02/25/26 at 01:00 PM record review of R63's Electronic Health Record (EHR) noted orders to assist R63 to wear splint (R hand and R foot splint) for 4 hours minimum as tolerated daily from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to monitor one resident's fluid intake for one of one resident sampled for dialysis, Resident (R) 6. This deficient practice put R6 at risk for fluid overload and complications with his dialysis. Findings Include:On 02/25/26 record review of R6's Electronic Health Record revealed R6 was readmitted to the facility on [DATE] and receives dialysis three times a week on Tuesday, Thursday, and Saturday. R6 was ordered a Renal diet; puree texture consistency; Thin liquid (Fluid restriction 1200 mL/day). Review of meals and fluid intake found the Certified Nursing Assistants (CNAs) documented this at each meal for R6. Review of R6's Medication Administration Record (MAR) found there was no monitoring of R6's fluid intake with medication administration. On 02/25/26 at 03:25 PM interviewed Licensed Practical Nurse (LPN)3 at the nurse's station. Inquired about R6's fluid restriction. Inquired how nurses know how much fluid he drinks each day. LPN3 stated resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · D2026-02-27 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews the facility failed to assess the risk of entrapment from bed rails prior to installation for two of two residents reviewed for accident hazards, Resident (R) 56 and R38. This deficient practice could place R56 and R38 at risk for harm from bed rail use. The deficient practice could affect all residents in the facility who are using bed rails if a risk assessment is not completed prior to use of their bed rails. Findings Include:Cross-reference to F909 Resident Bed. The facility failed to implement a regular maintenance program to identify areas of possible entrapment with bed rail use for residents observed using bed rails, Resident (R) 56 and R38. 1) On 02/24/2026 at 10:15 AM R56 was observed lying in her bed with bilateral upper quarter bed rails up on her bed.On 02/25/2026 during record review, of R56's Electronic Health Record (EHR), found she is [AGE] years old and her last admission occurred on 12/05/2024. R56's diagnoses include, but are not limited to,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure licensed nursing staff demonstrated the appropriate competencies and skill set to perform a timely, thorough, and accurate skin assessment for one of one resident (Resident (R) 70) reviewed for abuse. Specifically, staff were aware that R70 had a large bruise on left hip and thigh, first observed on 07/30/25, but an initial assessment was not conducted, and subsequent skin assessments did not document the presence, location, size, characteristics and/or progression of the bruise. This deficient practice places R70 at risk for unrecognized injury progression and delays in appropriate monitoring, intervention, investigation, and implementation of protective measures to safeguard the resident's health and safety.Findings Include: Cross Reference to F609, Reporting of Alleged Violation. The facility failed to ensure staff reported an injury of unknown source that resulted in serious bodily injury, large bruise to left hip and thigh, no later than two hours after discovery to the facility Administrator. The injury was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medication carts were locked and under direct observation of authorized staff in an area where residents could access it for one of four medication carts observed. This practice does not ensure the protection and control of medications. Findings Include: On 02/26/26 at 10:12 AM, after exiting a resident's room, an unlocked medication cart was observed in the Ewa Unit hallway and left unattended. Facility staff were observed walking by the cart, and residents in wheelchairs were present in the hallway at the time.At 10:13 AM, Registered Nurse (RN)5 was observed walking from the Diamond Unit while carrying a pitcher of water. RN5 briefly spoke with another staff member while walking past the nurse's station to the Ewa Unit, not at direct observation of the medication cart. RN5 then introduced herself and confirmed that the medication cart was assigned to her. She stated that she had stepped away from the cart and acknowledged that it should have been locked.Review of the facility's policy and procedure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to conduct regular inspection of all bed frames, mattresses, and bed rails as part of a regular maintenance program to identify areas of possible entrapment for two of two residents reviewed for accident hazards, Resident (R) 56 and R38. The deficient practice puts all residents at risk for possible entrapment if they have bed rails and they are not inspected and maintained according to manufacturer's recommendations and requirements.Findings Include:1) On 02/24/2026 at 10:15 AM R56 was observed lying in her bed with bilateral upper quarter bed rails up on her bed. 2) On 02/25/2026 at 9:05 AM R38 was observed lying in her bed with bilateral upper quarter bed rails which were up in use. Inquired of R38 about the bed rails and she said she uses it if she needs to hold onto it and the staff use it.On 02/27/2026 at 10:55 AM interviewed Maintenance Supervisor in the conference room. Inquired if he or his staff do routine maintenance for the residents' bed rails and have logs of this and he stated they, tighten the bolt if it is loose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-28 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure a safe discharge for one Resident (R)2 of a sample size of three. Specifically, prior to an inpatient hospitalization, R2 was moderately independent with some assistance, but his functional level changed. At discharge, he required maximum assistance for most activities of daily living. There was lack of evidence that R2's discharge home met his identified needs of 24/7 supervision. Caregiver availability, capacity and capability were not determined. As a result of this deficiency, R2 was at high risk of readmission and harm. This deficient practice has the potential to affect any resident discharged home. Findings include: 1) On 02/07/2025 the Office of Healthcare Assurance (OHCA) received a report from an external agency regarding concern of R2, self neglect and possible inappropriate discharge. The report included R2 lived with his girlfriend, but that she was disabled and not able to care for him. It also documented he does not have any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews, the facility failed to have maintain a sanitary and clean shower room for two of the four shower rooms observed. This deficient practice could affect all residents at the facility if appropriate cleaning of the showers are not done. Findings include: On 02/03/25 at 09:00 AM, a walkthrough of the 2nd floor [NAME] Wing shower room noted black substance on the left bottom corner caulking through the bottom middle caulking, extending to the right corner side caulking of the shower stall. The Ewa Wing shower room also noted black substance on the bottom right corner caulking of the shower stall. On 02/05/25 at 09:20 AM, interviewed Certified Nurses Aid (CNA) 15 and identified that the black substance was mold and wasn't sure how housekeeping cleaned it. At 09:30 am, during an interview with Housekeeper (H)1 and H2, they housekeepers acknowledged the black substance and noted that they didn't know what it was and have tried to remove it by scrubbing it. On 02/05/25 at 12:40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-06 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide documentation that written notice of transfer or discharge was provided to the resident and resident's representative(s), and that a copy of the notice was sent to a representative of the Office of the State Long-Term Care Ombudsman for one of five resident samples. This deficient practice has the potential to affect resident or resident's representative(s) right to appeal the discharge. Findings include: Resident (R) 69 was sent to the Emergency Department and admitted to the hospital on [DATE]. Record review was done on 02/05/25 at 12:26 PM for two forms titled, Discharge/Transfer Notice and [Provider] Notice of Discharge. Information for R69 was noted on both forms, but no documentation was found that it was sent to the resident's representative or Long-Term Care Ombudsman. The Social Services Director (SSD) was interviewed, in her office, on 02/25/25 at 12:33 PM, and stated that there is nothing documented that the written…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-06 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a resident-centered Comprehensive Care Plan (CP) for 8 of 18 residents (R) sampled (R20, R21, R55, R37, R32, R24, R27, and R56). As a result of this deficient practice, these residents were placed at risk for a decline in their quality of life and were prevented from attaining their highest practicable well-being. This deficient practice has the potential to affect all the residents at the facility. Findings Include: 1) Cross-reference to F641 Accuracy of Assessments for R20. The facility failed to include R20's active diagnosis Contracture of muscle, left upper arm, in his Minimum Data Set (MDS) Quarterly Assessment. The facility failed to develop and implement a care plan to address R20's limited ROM needs of his left arm. 2) Cross-reference to F641 Accuracy of Assessments for R21. The facility failed to identify pressure ulcers (PUs) to bilateral heels on R21's Minimum Data Set (MDS) Quarterly Assessment after R21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-06 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to ensure the comprehensive person-centered care plan (CP) was reviewed and/or revised by the interdisciplinary team for four of 18 residents (Resident (R) 29, R55, R38, and R54) sampled for care plans. As a result of this deficit practice, R29's need for assistance with meals was not care planned for which was something new with the resident, R55's range of motion (ROM) was not addressed as recommended by physical therapy to prevent further contractures, R38's respiratory care was not person-centered and/or revised to appropriately reflect her status, and R54's pressure ulcer status was not updated to a Stage 4 with person-centered interventions. Findings include: 1) During record review of R29's Electronic Health Record (EHR) found she was hospitalized on ce in December 2024 and she returned to the facility on [DATE]. On 12/15/2024 at 14:37 the Minimum Data Set Coordinator (MDSC)1 documented R29 had a significant change for The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program to ensure a safe, sanitary and comfortable environment to prevent the development and transmission of communicable diseases and infections. The facility failed to: 1) ensure a pill cutter, used for multiple residents, was cleaned between patient use, observed from one of three medication carts; 2) ensure staff perform hand hygiene after discarding dirty gloves before assisting resident (R) 123 with her meal, one unsampled resident; 3) ensure clean medical supplies to be used are kept on clean surfaces and follow standard precautions by performing hand hygiene between glove change for one of five residents (Resident (R) 54) sampled for wound care; 4) ensure a nursing staff member providing care used appropriate Personal Protective Equipment and performed hand hygiene between gloves for one of six residents (R68) sampled with Enhanced Barrier Precautions (EBP); 5) ensure a lancet, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review (RR), the facility failed to identify and support the bathing schedule preference of 1 of 2 residents (R) sampled for Self-Determination. As a result of this deficient practice, R32 did not have his needs met and was hindered from attaining his highest practicable well-being. This deficient practice has the potential to affect all the residents at the facility. Findings include: Cross-reference to F684 Quality of Care. Despite identifying and documenting an ongoing pruritic (itching) skin condition since September 2024, the facility failed to adequately address and provide relief for Resident (R)32's itching. Resident (R)32 is a [AGE] year-old male admitted to the facility on [DATE] for long-term care. A review of R32's Minimum Data Set (MDS) admission Assessment with an Assessment Reference Date (ARD) of 07/11/24 notes that his admitting diagnoses include, but are not limited to, heart failure, high blood pressure, diabetes, and end-stage renal disease (on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide documentation that written notice of bed-hold policy was provided to the resident or resident's representative within 24 hours of emergency transfer for one of one resident (Resident (R) 69) reviewed for closed record. This deficient practice does not ensure the resident's right to have a place to return and does not provide continuity of care. Findings include: Resident (R) 69 was sent to the Emergency Department and admitted to the hospital on [DATE]. Record review was done on 02/05/25 at 12:26 PM for two forms titled, Resident Progress Notes and [Provider] Bed Hold Agreement At Time of Transfer/Discharge. The Resident Progress Note entry dated 01/02/25 noted, SS [Social Services) received call from sister/POA [Power of Attorney] informing facility that resident/family unable to pay to hold the bed for the resident . The bed-hold agreement noted oral notification was provided by the facility, but the section titled, Written Notification was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review errors on Minimum Data Set (MDS) Quarterly Assessments were found for two of 18 residents sampled, Resident (R)20 and R21. Error for R20 was made under section I. Active Diagnoses and error for R21 was made under section M. Skin Conditions. Findings Include: 1) Cross Reference to F656 (Comprehensive Care Plan). On 02/03/25 at 10:50 AM R20 was observed lying in his bed and surveyor noticed he had a contracture to his left hand. Asked R20 if he can open or close his hand and he reported it is not so well, resident was not able to do this. During record review of R20's Electronic Health Record (EHR) found he has an active diagnosis of Contracture of muscle, left upper arm dated 02/15/24. On 02/06/25 at 09:48 AM interviewed Director of Nursing (DON) and asked if R20's MDS Quarterly assessment dated [DATE] had the active diagnosis, Contracture of muscle, left upper arm, and she stated she was not able to find it. Inquired if this should have been included and she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide the proper care and treatment, including assistive devices/tools, to improve and promote the communication abilities of 3 of 3 residents (R) sampled for Language/Communication. Despite identifying upon admission that their primary language was not English, the facility failed to implement the use of alternative communication methods, such as a communication board, non-verbal pain assessment tools, or commonly used phrases in their primary language, or an interpreter for Residents (R)37, R24 and R55. As a result of this deficient practice, the residents are at an increased risk of not having their needs met and experiencing a decline in their physical well-being, psychosocial well-being, and quality of life. This deficient practice has the potential to affect all residents at the facility with communication needs. Findings include: 1) Cross Reference to F656 (Comprehensive Care Plan) Resident (R)37 is a [AGE] year-old male…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure there was an ongoing resident-centered activities program that addressed the needs of 1 of 2 residents sampled for Activities. Despite identifying that he had a visual deficit, the facility failed to implement activities Resident (R)37 could perform. As a result of this deficient practice, R37 was placed at risk of a decline in his psychosocial well-being. This deficient practice has the potential to affect all residents at the facility. Findings include: Resident (R)37 is a [AGE] year-old male admitted to the facility on [DATE] for long-term care. A review of R37's Minimum Data Set (MDS) admission Assessment with an Assessment Reference Date (ARD) of 12/09/24 notes that R37 had been identified as Vision Impaired - sees large print, but not regular print in newspapers/books. On 02/03/25 at 01:35 PM, concurrent observations and interview were done with R37 at the bedside. R37 stated he had reading glasses at home in Chuuk but did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement a hydration program that recognizes, evaluates, and addresses the hydration needs of 1 of 2 residents (Resident 37) sampled for hydration. Individuals who do not receive adequate fluids are more susceptible to urinary tract infections, pneumonia, pressure injuries, skin infections, confusion, and disorientation. In addition, despite identifying and documenting an ongoing pruritic (itchy) skin condition for 1 of 5 residents (Resident 32) sampled for non-pressure related skin conditions, the facility failed to adequately address and provide relief for his itching, impacting his comfort and psychosocial well-being. These deficient practices have the potential to affect all residents at the facility. Findings include: 1) Cross Reference to F656 (Comprehensive Care Plan) Resident (R)37 is a [AGE] year-old male admitted to the facility on [DATE] for long-term care. A review of R37's electronic health record (EHR) notes that he was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary treatment, consistent with professional standards of practice, to promote healing of a stage 4 pressure injury for one of five residents (Resident (R) 54) sampled for pressure injuries. R54 did not get the support she needed to turn and reposition every two hours causing discomfort. This deficient practice put R54 at risk for failed progress toward healing. Findings include: R54 was admitted to the facility on [DATE]. R54's diagnoses include, not limited to, stage 4 pressure ulcer of sacral region, posterior reversible encephalopathy syndrome, local infection of the skin and subcutaneous tissue, type 2 diabetes mellitus with other skin complications peripheral vascular disease, acquired absence of right leg above knee, type 2 diabetes mellitus with hyperglycemia, non-pressure chronic ulcer of other part of right lower leg with necrosis of bone, pain, and infection of amputation stump of right and left lower extremity.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2) On 02/03/25 at 10:50 AM observed R20 in his room in bed. Observed resident with contracture to his left hand and inquired if he could open and close his hand and R20 reported it is not so well. Asked resident if staff put a splint on his hand or a rolled up wash cloth and he denied this. At this time neither were observed in/on R20's left hand. Record review of R20's Electronic Health Record found he has a diagnosis that include and is not limited to quadriplegia, unspecified (Primary, Admission), central cord syndrome at unspecified level of cervical spinal cord, subsequent encounter and contracture of muscle, left upper arm. Review of R20's CP found Resident's name is quadriplegic and has left arm and hand contractures related to this. R20's long term goal (LTG) date of 04/27/25 and LTG stating Resident's name will not exhibit signs of autonomic dysreflexia (life threatening syndrome with sudden and severe rise in blood pressure and other symptoms) or other complications related to quadriplegia and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's oxygen (O2) tubing was connected to the O2 concentrator consistent with professional standards of practice for one of one resident sampled (Resident (R) 38) for respiratory care. As a result, R38 was not receiving continuous O2 as physician ordered. This failure placed R38 at risk for respiratory distress. Findings include: R38 was admitted to the facility on [DATE] with diagnoses, not limited to, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, hyperlipidemia, hypertension, and hypoxemia. Review of R38's physician orders for O2 included, continuous O2 at two liters per minute (LPM) via face mask, may titrate flow to keep saturation (SATS) greater than (>) 90 percent (%) and O2 at 0-5 LPM via nasal cannula or face mask (per resident preference) as needed, may titrate flow to keep SATS > 90%. On 02/06/25 at 08:01 AM observed R38 in her room, R38's O2 face mask was not covering…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to manage and monitor the medication regimen for one of five residents sampled for unnecessary medications, by not implementing a physician ordered gradual dose reduction (GDR) for an antidepressant. This deficient practice does not protect residents from the possible side effects of overmedication and has the potential to affect other residents prescribed with psychotropic medications. Findings include: On 02/06/25 at 01:45 PM, a review of the Medication Regimen Review (MRR) for Resident (R) 18, dated 09/25/24, and done by the Consultant Pharmacist, recommended that R18's Citalopram 10mg be reviewed for an annual GDR versus clinical contraindication. On the same form, R18's physician (MD) 1 marked the option titled, Condition stable: Attempt dose reduction to and handwrote in 5 QD [milligrams daily]. The bottom of the form contained his signature and date of 9/27/24. Upon review of R18's September and October 2024 physician orders, no order change for Citalopram 10mg to 5mg was noted. There was also no indication of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all medications administered were stored, labeled, and administered according to professional standards. Proper labeling and administration practices of medications are necessary to decrease the risk of medication errors. This deficient practice has the potential to affect all residents in the facility. Findings include: 1) On [DATE] at 07:56 AM, Medication pass observations were done with Registered Nurse (RN) 12. For Resident (R) 10, the Carvedilol 25mg order on the Medication Administration Record (MAR) was listed to be given twice a day at (08:00 AM and 05:00 PM). The label on the medication blister pack noted Carvedilol to be given every 12 hours. A review of the physician orders was done on [DATE] at 11:15 AM for R10's Carvedilol. The current physician order for R10's Carvedilol, dated [DATE], stated it to be given 25mg twice a day. An interview was done with RN12 on [DATE] at 11:30 AM. RN12 confirmed that R10's Carvedilol…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to ensure a resident's (Resident (R)2) environment was free from accident hazards related to elopement from the facility. R2 was able to exit the facility without authorization and was found at a driveway across the street. This deficient practice has the potential to affect ambulatory residents in the facility and result in injury related to falls or car striking resident. Findings include: Review of Aspen Complaint/Incidents Tracking System (ACTS) report #11273 revealed that on 10/20/24, R2 was last seen in the facility at 08:45 AM by multiple staff, sitting up in her bed talking to her roommate. At 09:38 AM, R2 was found across the street from the facility walking up the driveway of another property. An investigation was conducted on how R2 was able to exit the facility without authorization. R2 was interviewed and was not able to recall how she got out of the facility. A trail of the R2's belongings were found in the courtyard area and a short rock wall leading to the driveway exit. On 11/06/24 at 09:47 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure the resident's right to a dignified existence for one of three residents (R)8 sampled. R8 is dependent on staff for toileting needs. R8 removed a soiled incontinent brief which staff removed from the room and did not apply another incontinent brief for the resident. R8 was found on the ground, naked, tangled in cords, calling out for help, in full view of the resident's roommate. As a result of this deficient practice, all residents dependent on care from staff are at risk of potential for physical and psychosocial harm. Findings include: On 03/07/24 at 01:45 AM, review of R8's electronic health record (EHR) documented R8 was admitted to the facility on [DATE]. R8's diagnosis included myocardial infarction (heart attack), Dementia with behavioral disturbances, spinal stenosis (narrowing of spaces in the spinal canal), dry eye syndrome, ocular laceration, and rupture with prolapse/loss of intraocular tissue (ruptured eye which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-26 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility failed to post the results of the most recent survey of the facility. Findings include: On 01/22/24 at 10:14 AM, observed in a total of three binders of the State Survey Results on the second floor located in three different units and in one binder on the first floor located next to the reception desk, the last survey result posted was dated 12/22/22. On 01/24/23 at 02:13 PM, a concurrent observation and interview with Director of Nursing (DON) was done. DON confirmed the survey results posted was dated 12/22/22 and was not the most recent survey of the facility. Review of the most recent survey conducted at the facility was 02/06/23.
- Potential for harm · F2024-01-26 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and record review (RR) the facility failed to designate a registered nurse to serve as the director of nursing (DON) on a full time basis, ensure that the DON served as a charge nurse only when the facility had an average daily occupancy of 60 or fewer residents. Findings Include: On 01/26/24 at 08:44 AM met with DON to interview her about Sufficient and Competent Nurse Staffing. DON explained facility uses ABC, Prime Time, Express and a 4th agency to help supplement their staff. DON also stated they use a local agency. Facility staff sign up for overtime to cover the open shifts. DON stated when she first started working at the facility (date of hire 06/01/2023) she was helping to cover shifts to provide care to the residents as a floor nurse. RR found the DON was working 07:00 AM to 03:00 PM and 03:00 PM to 11:00 PM shifts. Inquired if DON was getting paid overtime compensation during this time and she replied, No. and that she is a salaried employee. Inquired if she was at the facility eight hours before or after her shift to do DON work and she replied,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-26 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, facility failed to implement and document a water management program minimizing the risk of Legionella and other opportunistic pathogens in their water system using nationally accepted standards. They failed to provide a facility assessment identifying where Legionella and other opportunistic water pathogens could grow and spread, and what measures they have in place to prevent the growth of opportunistic waterborne pathogens and how they would monitor them. This deficient practice could affect the residents, staff and visitors to the facility if exposed to Legionella and other opportunistic waterborne pathogens. Findings Include: On 01/26/24, reviewed facility policies titled Infection Prevention and Control Program and Legionella Surveillance which were both reviewed and revised on 08/05/23. Noted the Infection Prevention and Control Program policy stated 17. Water Management: a. A water management program has been established as part of the overall infection prevention and control program. b. Control measures and testing protocols are in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure the attending physician reviewed and responded to the recommendations of the pharmacist on the monthly Medication Regimen Reviews (MRR) for four of the five residents (Resident (R) 5, R9, R29 and R30) sampled for medication review. As a result of this deficient practice, there was a potential to cause adverse consequences to residents where the consultant pharmacist had recommended actions to be taken for medication management. This deficient practice has the potential to affect all the residents in the facility taking psychotropic medications. Findings include: 1) Cross reference to F758 (Free From Unnecessary Psychotropic Meds/PRN Use) Resident was on PRN (as needed) psychotropic drugs for greater than 14 days without documentation from the attending physician or prescribing practitioner of the rationale for the extended use and no gradual dose reduction. R9 is an [AGE] year-old resident admitted to the facility on [DATE]. Diagnoses include…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure all medications and blood glucose testing supplies were labeled in accordance with professional standards and stored in a locked compartment. Proper labeling and storage of medications are necessary to promote safe administration practices and decrease the risk for medication errors. Proper labeling of blood glucose testing supplies is necessary to ensure the efficacy of the supplies used to test the blood glucose meter for accuracy. This deficient practice has the potential to affect all residents in the facility. Findings include: 1) On 01/24/24 at 09:55 AM, concurrent inspection of the medication cart for the [NAME] wing of the facility and interview with Registered Nurse (RN) 2 was conducted. An insulin pen was found with no open and discard dates in the top drawer of the cart. A pink sticker was on the pen that stated, Discard 28 days after opening. Also found in the top drawer were two control solutions and a container of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards for food service safety. Findings include: On 01/22/24 at 09:14 AM concurrent observation and interview was done with Lead [NAME] (LC). Observed a scooper inside a large clear plastic container of food thickener. LC confirmed the scooper should not have been in the container and immediately took the scooper out.
- Potential for harm · Dcited before2024-01-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review (RR) the facility failed to provide care in a timely manner for a resident (R)52 who is dependant upon staff with activities of daily living (ADLs) who required assistance with changing his adult brief after he was incontinent of urine. The facility failed to treat the resident with respect and dignity and care for him in a manner and in an environment that promotes maintenance or enhancement of his quality of life. This deficient practice can affect all residents in the facility who are incontinent of bowel or bladder and are dependant upon staff and require staff assistance. Findings Include: On 01/23/25 while making observations on the second floor, met with and interviewed R52 who complained of having to wait for staff to assist him after he presses his call light. He reported it can take up to an hour for staff to respond to him. Record Review (RR) of R52's Electronic Health Record (EHR) found his diagnoses include, but are not limited to, encounter for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident (R) 11's interview, observation and staff interview the facility failed to have maintenance maintain a sanitary, orderly, and comfortable room for the resident. This deficient practice could affect all residents at the facility if staff do not notify the maintenance department once the problem is found and maintenance does not address deteriorating walls in a timely manner. Findings Include: On 01/22/24 during observations of the second floor, met with and inquired with R11 if she had any concerns about the facility and she said yes and pointed at the wall in her room. The wall behind the surveyor was deteriorating, appeared damaged with some areas missing paint and there were some areas that been patched up. 01/23/24 at 10:19 AM, met with Mainteancne Manager and requested and reviewed work order to repair wall in R11's room. Noted the work order was submitted by nursing and was dated 1/18/24. Maintanance Manager stated it is hard to do the work with the resident in the room and surveyor told him that would be something he arranges with nursing. On 01/25/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Resident (R) 32 was free from abuse from another resident. Findings include: The definition of abuse included the willful inflection of in injury .with resulting physical harm, pain, or mental anguish . Willful in the definition of abuse .means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. The facility submitted a completed Event Report on 11/07/23 to the State Agency regarding an allegation of resident-to-resident abuse. On 11/01/23, a Certified Nurse Aide (CNA) witnessed, on 10/31/23, R35 holding R32's arm and hitting it. No visible injuries were noted. The report documented R35 has history of confrontational behaviors, verbally and physically aggressive towards other residents and staff. R35 was moved to another unit after the incident. R32 was admitted to the facility on [DATE] with diagnoses not limited to non-traumatic spinal cord dysfunction and depression. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's policy and procedures and staff interview, the facility failed to immediately report allegation of abuse to the Adult Protective Services (APS) in accordance with State Law for two of three facility reported incidents related to allegations of abuse or injury of an unknown origin. Findings include: Cross Reference to F610. The facility failed to thoroughly investigate facility reported incidents related to allegations of abuse or injury of an unknown origin for two of three facility reported incidents. A review of the facility's policy and procedure RESIDENT'S RIGHTS-FREEDOM FROM ABUSE, NEGLECT & EXPLOITATION documented The Administrator or designee shall be notified immediately, who will immediately initiate the reporting to .Adult Protective Services .via the required reporting forms for each respective agency . Reportable incidents documented in the policy and procedure included injuries of unknown source and alleged/potential abuse. 1) The facility submitted a completed Event Report on 12/15/23 to the State Agency regarding an allegation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's policy and procedures and staff interview, the facility failed to thoroughly investigate two of three facility reported incidents related to allegations of abuse or injury of an unknown origin. Findings include: A review of the facility's policy and procedure RESIDENT'S RIGHTS-FREEDOM FROM ABUSE, NEGLECT & EXPLOITATION documented An investigation is immediately conducted when there are allegations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property and shall be immediately reported. 1) The facility submitted a completed Event Report on 12/15/23 to the State Agency regarding an allegation of staff to resident abuse. On 12/14/23, Resident (R) 52 called the police to report allegations of abuse against Certified Nurse Aide (CNA) 21. R52 reported to the police officer that CNA21 came into his room and began hitting him. During a facility interview with R52, R52 claimed CNA21 hit him on 12/13/23 and presented three different versions of the incident, including what was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to develop and implement a comprehensive person-centered comprehensive care plan for two of the 18 residents (Resident (R)46 and R67) sampled. A comprehensive care plan was not developed to address R46's contractures and oxygen therapy was not included in R67's care plan. As a result of this deficient practice, the residents were placed at risk for not reaching their highest practicable physical, mental, and psychosocial well-being and has the potential to affect all residents. Findings include: Cross Reference to F688 (Increase/Prevent Decrease in ROM/Mobility). The facility failed to provide appropriate treatment and services for contractures to right arm and right leg. 1) R46 is a [AGE] year-old resident admitted to the facility on [DATE]. Diagnoses included but not limited to non-traumatic intracerebral hemorrhage (stroke) and hemiplegia (paralysis) and hemiparesis (weakness) affecting right dominant side. On 01/22/24 at 09:57 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews (RR) the facility failed to provide appropriate treatment and services to two of the 18 residents (Resident (R) 32 and R46) in the sample with limited range of motion. The facility did not apply prescribed splint for R32's right hand and did not provide services for R46's contractures to right arm and right leg. As a result of this deficient practice, the two residents were put at risk for further decrease in range of motion. This deficient practice has the potential to affect all residents in the facility with contractures and limited range of motion. Findings Include: 1) On 01/23/24 at 10:09 AM observed R32 was wearing a splint on her right hand. Inquired if she wears this every day and she stated sometimes I wear it for 3 hours, the staff always forget to put it on. On 01/25/24 while talking to R32, noted she did not have her splint on in the morning and also after lunch. Asked R32 if staff had put her splint on today and she said No. Inquired with her assigned Registered Nurse (RN) 1, if R32's splint had been applied to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to implement interventions to ensure one resident (Resident (R) 222) was free from accident hazards related to possible elopement from the facility. As a result of this deficient practice, R222 was able to exit the facility without authorization and was found outside of the building. This deficient practice has the potential to affect residents that are able to ambulate independently. Findings include: Cross reference to F842 (Resident Records - Identifiable Information). The facility did not accurately document details of elopement event in the progress notes. Review conducted of the complaint document retrieved from Aspen Complaints/Incidents Tracking System (ACTS) 10728. Initial report was submitted to the Office of Health Care Assurance on 01/12/24 as a fax from Adult Protective Services (APS) on 01/11/24. Details of the incident stated that in the early morning (between 01:00 AM and 04:00 AM) of 11/07/23, Certified Nurse Aide (CNA) 10 called…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review (RR) the facility failed to provide fluids routinely and when requested by Resident (R) 32 to maintain proper hydration and health. This deficient practice could affect all residents who rely on staff to provide fluids to them throughout the day to maintain proper hydration and health. Findings Include: On 01/23/24 at 09:56 AM while interviewing R32, observed her pitcher, that was left on her bedside table, was empty. Inquired if staff fill this up for her and she stated her pitcher is always empty unless I ask them to fill it up. R32 stated sometimes the staff tell her they will fill it up later because there's no ice cubes and then they forget to fill it up. On the morning of 01/24/24, after observing R32's pitcher empty for a second day, on her bedside table, met with and interviewed Unit Manager (UM). Had UM go to R32's room and showed her R32's dry pitcher. UM stated that she had just put into place that night shift staff would fill up all resident's pitchers with water before the end of their shift. UM was surprised to see…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to provide treatment and services to prevent complications of enteral feeding for two residents (Resident (R) 7 and R39) in the sample. The facility did not ensure the formula bags were properly labeled to indicate they are changed every 24 hours. This deficient practice has the potential to put residents on enteral feeding at risk for preventable complications. Findings include: 1) R7 is a [AGE] year-old resident admitted to the facility on [DATE] for hospice care. Diagnosis includes dysphagia (difficulty swallowing) following cerebral infarction (damage to tissue in the brain) thus requiring enteral tube feeding to provide nutrients to the resident. On 01/22/24 at 10:21 AM, observed R7 in bed. Noted an empty enteral feeding bag hanging on a pole by the head of his bed. Enteral feeding bag had a label that included resident's name, type of formula to be given including amount and frequency, initials of the staff and dated 01/22/24. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and interview, the facility failed to ensure Resident (R) 67, receiving oxygen services, had a physician's order to receive oxygen therapy. Findings include: On 01/22/24 at 01:40 PM observed R67 using oxygen nasal cannula. R67 stated she needed oxygen therapy as a result of pneumonia she had. During review of R67's Electronic Heath Record (EHR), in the physician's order, no order was found for oxygen therapy. Further review of R67's EHR found her care plan did not include oxygen therapy. On 01/24/24 at 01:25 PM interview with Licensed Practical Nurse (LPN) 6 was done. LPN6 confirmed R67 was getting oxygen through a nasal cannula and found no physician's order for oxygen therapy in R67's EHR. On 01/24/24 at 02:26 PM interview with Director of Nursing (DON) was done. DON reported a resident using oxygen nasal cannula should have a physician's order. DON confirmed R67 has been using oxygen therapy since admission and confirmed there was no physician's order for oxygen therapy in the EHR and R67's care plan did not include oxygen therapy.
- Potential for harm · D2024-01-26 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure Resident (R) 30, who require dialysis services, had a physician's order to receive dialysis services. Findings include: On 01/23/24 at 08:38 AM an interview with R30 was done. R30 stated she received dialysis services outside of the facility three times a week in the afternoon. During review of R30's Electronic Health Record (EHR), in the physician's order, no order was found for dialysis services. On 01/24/24 at 02:30 PM a concurrent record review and interview with Director of Nursing (DON) was done. DON reported a resident with dialysis services should have a physician's order which includes the dialysis location and the days the resident is to go. DON confirmed R30 goes to dialysis on Tuesday, Thursday, and Saturday. Concurrent review of R30's EHR, in the physician's order, no order was found for dialysis services to include the location and days R30 receives the services.
- Potential for harm · D2024-01-26 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide adequate monitoring for the use of insulin (medication to lower blood sugar level) for one of the five residents (Resident (R) 47) sampled for unnecessary medications. The facility was not documenting if R47 was being monitored for signs and symptoms of hypoglycemia (low blood sugar levels) and hyperglycemia (high blood sugar levels). As a result of this deficient practice, R47 was put at risk for avoidable adverse health complications related to her condition and the use of insulin. This has the potential to affect all diabetic residents in the facility. Findings include: R47 is a [AGE] year-old resident admitted to the facility on [DATE]. During an interview with Family Member (FM) on 01/22/24 at 01:34 PM in the resident's room, FM said he did not know R47 was diabetic until she was hospitalized prior to her admission at the facility. When asked how her blood sugar levels are, FM responded, Sometimes it goes up, sometimes it goes down. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure three of the five residents (Resident (R) 5, R9 and R29) sampled for medication review were free from unnecessary medications. The PRN (as needed) order for a psychotropic medication (drugs affecting behavior, mood, thoughts or perception) for R9 and R29 was not limited to 14 days and there was no documented rationale for continuance. Also, the facility failed to ensure Gradual Dose Reductions (GDR) for the psychotropic medications for R5, R9 and R29 were done as recommended by the pharmacist. As a result of this deficient practice, the facility failed to promote or maintain the highest practicable mental, physical and psychosocial well-being of these three residents. This has the potential to affect all residents in the facility that are prescribed psychotropic medications. Findings include: Cross reference to F756 (Drug Regimen Review, Report Irregular, Act On). Facility did not ensure the attending physician responded to the recommendations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure the medical records were accurately documented for one of the three residents (Resident (R) 222) sampled for closed records review. Statements from staff interviews did not match what was documented in the Electronic Health Record (EHR). This deficient practice has the potential to affect the care provided to all the residents in the facility. Findings include: Cross reference to F689 (Free of Accident Hazards/Supervision/Devices). The failed to prevent a resident from exiting the building without authorization. Complaint document retrieved from Aspen Complaints/Incidents Tracking (ACTS) 10728 was submitted by Adult Protective Services (APS) on 01/11/24. Complainant stated that on 11/07/23 between 01:00 AM and 04:00 AM, R222 was found outside of the building. When complainant read the written report on the incident, and it stated that R222 was found Trying to get outside the door. Review of R222's EHR conducted. Under Progress Notes, Registered Nurse (RN) 4 documented on 11/07/23 at 07:26 AM, At 0040 Alarm was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to maintain resident (R)34's bed cord control, that raises and lowers the bed, in safe operating condition. The bed cord was frayed in multiple places putting the resident and staff at risk for electrocution. Findings Include: Upon entry to facility on 01/22/24, went to second floor to observe residents. Residents had already eaten their breakfast and some were still in their beds. During this time observed R34 in her bed with a bed cord which is used to raise and lower her bed that had multiple areas that were frayed exposing the colored cords underneath the protective covering. On 01/23/024 at 08:10 AM, went to R34's room to observe if her bed cord was fixed. The same frayed bed cord remained on her bed and was attached near the resident on her bedrail giving her access to the control. At this time interviewed Licensed Practical Nurse (LPN) 2, who was assigned to R34, and asked if the cord was safe and if staff had reported it to maintenance to be fixed. LPN2 stated she did not notice the frayed bed cord and she said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$27,310 in federal fines across 1 penalty.
- $27,310 — penalty dated 2024-01-26
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NEW FAMILY HEALTH, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 10/30/2020 |
| SALLIE Y. MIYAWAKI TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/30/2020 |
| MIYAWAKI, EDISON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 10/30/2020 |
| LAU, GAYLE | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2024 |
| CABREROS, JANE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/27/2023 |
| KOP, ARNOLD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2025 |
CMS files one row per role, so the 13 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $482K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in HI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Hawaii Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 125024. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.